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  • Perl script rendered in browser as code through symlink - fine when accessed directly

    - by John Dittmar
    I have a Rails 4 app that has some views that post to Perl cgi scripts. The perl scripts are accessed via a symbolic link to a folder called "cgi-bin". When I navigate to a perl script through the symbolic link they are rendered as text instead of executed (ie: localhost:3000/cgi-bin/test.cgi), however when I access them directly they execute without issue (ie. localhost/path/to/cgi-bin/test.cgi). I am using apache2 on os x. In the directory localhost/path/to/ I have an .htaccess file that contains the following: # General Apache options AddHandler fastcgi-script .fcgi AddHandler cgi-script .cgi Options +FollowSymLinks +ExecCGI I have the exact same lines in the .htaccess file that I have in localhost:3000/ I have also uncommented the AllowOverride all in httpd.conf. The are no errors in apache's error log. When I access the direct link to test.cgi a new line is appended to apache's access log, when I access the script through the symbolic link (and it is rendered as text), there is no line appended to the access log. Any idea why this error occurs? This setup worked fine in a previous version of rails of OS X, but recently I upgraded to Mavericks and figured I should update the Rails application to v4.0 as well.

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  • DataContractSerializer truncated string when used with MemoryStream,but works with StringWriter

    - by Michael Freidgeim
    We've used the following DataContractSerializeToXml method for a long time, but recently noticed, that it doesn't return full XML for a long object, but  truncated it and returns XML string with the length of  multiple-of-1024 , but the reminder is not included. internal static string DataContractSerializeToXml<T>(T obj) { string strXml = ""; Type type= obj.GetType();//typeof(T) DataContractSerializer serializer = new DataContractSerializer(type); System.IO.MemoryStream aMemStr = new System.IO.MemoryStream(); System.Xml.XmlTextWriter writer = new System.Xml.XmlTextWriter(aMemStr, null); serializer.WriteObject(writer, obj); strXml = System.Text.Encoding.UTF8.GetString(aMemStr.ToArray()); return strXml; }   I tried to debug and searched Google for similar problems, but didn't find explanation of the error. The most closed http://forums.codeguru.com/showthread.php?309479-MemoryStream-allocates-size-multiple-of-1024-( talking about incorrect length, but not about truncated string.fortunately replacing MemoryStream to StringWriter according to http://billrob.com/archive/2010/02/09/datacontractserializer-converting-objects-to-xml-string.aspxfixed the issue.   1: var serializer = new DataContractSerializer(tempData.GetType());   2: using (var backing = new System.IO.StringWriter())   3: using (var writer = new System.Xml.XmlTextWriter(backing))   4: {   5:     serializer.WriteObject(writer, tempData);   6:     data.XmlData = backing.ToString();   7: }v

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  • Why do I always think I know much less than others? [closed]

    - by John Kenedy
    I have been in programming since primary 6. Since the time DOS comes, I have been doing programming in quickbasic 4.5, then to VB 6, then to C#. In between I also do programming in C++. But every time I open Stack Overflow and trying to help others answering their problems, it seems that I know nothing. I feel that I am so stupid even I have been in programming for so long. I would shock reading all the questions and unable to find any clue. Is technology moving too fast that left out me? I feel that technology changes too fast and I can't keep up, when I know ASP.NET web form, MVC is out, when I know MVC, android/iphone/HTML5 app is popular. It seems that I am chasing something and never reach 'it'. I don't know whether this is correct place for me to talk about this. I just wish to listen to opinion like you, how do you think technology should grow instead of recreating language, adding bug here and there to let programmer figure it out, while big company share the solution among themselves. This is exactly how I feel. The simple example is how do you think why doesn't Dictionary<> in .NET provide iterating the object using index? Why must we use Key or GetEnumerator(). Developer has to google and read wasted hour of hour of time to find pieces of hack code to use reflection to achieve reading from index. Where developer will keep it as collection and valuable code. HOwever when times come, everything changes again, developer has to find answer for new silly problems again! Yes, I really hate it! I hate how many big companies are playing with the developer by cutting a big picture into small puzzle and messing it up and asking developer to place it together themselves. As if they are creating problems for us to solve it, so we are unable to grow upfront, we are being manipulated by those silly problems they have created. Another sample would how difficult to collect Cookies from CookieContainer without passing the URL, yes without the URL and I WANT to get all cookie in the cookiecontainer without knowing the URL, I want to iterate all. Why does micros0ft have to limit me from doing that?

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  • New free SQL Azure offer

    - by John Paul Cook
    Microsoft has a new and better way to get a free Azure account for a month. All you need to do to sign up is provide your Windows Live Id and register at http://bit.ly/CRAzurePass using promotional code DPCE01 . This is a great way to learn about SQL Azure and improve your skills. You might be interested in downloading the SQL Azure version of the AdventureWorks database from Codeplex ....(read more)

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  • ArchBeat Link-o-Rama for October 24, 2013

    - by OTN ArchBeat
    Video: How To Embed Custom Content Into Fusion Applications Watch this video tutorial from the Fusion Applications Developer Relations YouTube Channel to learn how to embed reports, charts, twitter streams, web pages, news feeds, and other custom content into Fusion Applications. Oracle GoldenGate 12c - New Release, New Features | Michael Rainey Rittman Mead's Michael Rainey takes you on guided tour through the GoldenGate 12c features that "are relevant to data warehouse and data migration work we typically see in the business intelligence world." Reproducing WebLogic Stuck Threads with ADF CreateInsert Operation and ORDER BY Clause | Andrejus Baranovskis Another post from Oracle ACE Director Andrejus Baranovsikis on dealing with WebLogic Stuck Threads. This one includes a test case application you can download. Oracle WebLogic 12.1.2 Installation in VirtualBox with 0 MHz | Dr. Frank Munz Oracle ACE Director Frank Munz shares the results of some detective work to discover the cause of a strange problem in an Oracle WebLogic installation. The Impact of SaaS - The Times They Are A-Changin' | Floyd Teter Oracle ACE Director Floyd Teter shares some truly interesting insight gained in conversations with three Fortune 500 CIOs. Thought for the Day "All the mistakes I ever made were when I wanted to say 'No' and said 'Yes'." — Moss Hart, playwright, screenwriter (October 24, 1904 – December 20, 1961) Source: brainyquote.com

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  • XNA on the TechNet Wiki

    - by Michael B. McLaughlin
    Many months ago I came across an interesting Microsoft website, the TechNet Wiki, when I was looking for information about something that I can’t even remember anymore. I noticed at the time that its section on gaming technologies was sparse and even exchanged a few emails with one of the friendly Microsoft employees who contributes there regularly about some ideas I had for the site. I seem to recall mentioning my intentions to add some articles on XNA when I found the time but between one thing and another it seemed like I was busy from the end of last Summer straight through ‘til now. Yesterday I came across the TechNet Wiki link in my miscellaneous links collection and remembered my intentions many months ago. I decided that adding XNA pages to it would make a nice project to work on while taking breaks from my other projects. So I wrote my first two articles for it: XNA Framework Overview and Content Pipeline Overview. I hope to add more in the coming days and weeks. I’d be delighted if some of my fellow XNA enthusiasts out there joined in, time permitting. Anyone else who’d like to add a page or two on a topic area you’re familiar with, this seems like a great opportunity to contribute to the community and help build a nice knowledge base to benefit all of us who are always interested in learning something new!

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  • How to find first cached date and time of a website?

    - by John Sanjay
    I found some of my webpage contents has been copied in other website. I need to check the cache date and time of both pages so that i can compare and guess which page is original and which one is duplicate according to Google. Because i know that if Google found two webpages with same content, it consider the first cached page by Google bot as unique. Is there any online tool for checking that? or other ways?

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  • Just getting started in Spring and my preference is XML config over annotations. Correct or not?

    - by John Munsch
    After having read through some of the Spring docs my inclination is towards using a XML config file rather than annotations on the classes themselves. My reasoning is that by doing so you avoid tying your POJOs to a particular framework. Based on your experience with Spring, are there any advantages that XML configuration have over an annotation based configuration, and if not what are the disadvantages?

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  • Surface Pro 3 first impressions

    - by John Paul Cook
    I traded in my Surface 2 (the trade-in program is now over) and bought a Surface Pro 3 with an i7 processor and 8 GB of ram. I greatly prefer the 3 by 2 aspect ratio of the Surface 3. After only one day of ownership, I’ve decided to purchase a docking station. I have a 7 year old desktop with a quad core Q6600 processor overclocked to 3.0 GHz and 8 GB of ram. It has a Plextor 512 MB SSD as the primary drive. It’s a very capable machine, but it does have a little bit, and I do mean only a little bit,...(read more)

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  • Samsung ultrabook usb stick install of Ubuntu fails, keeps booting windows

    - by Michael Durrant
    I'm trying to install Ubuntu on a Samsung ultrabook via a usb stick. I've tried 12.04 both regular and alternate on 3 different USB sticks but not having success. The laptop just keeps booting into windows. I used unetbootin to create the USB image as this worked for when when doing a toshiba ultrabook installation. I reset my Boot Menu to be 1 USB HDD 2 USB CD 3 USB FDD 4 SATA HDD SanDisk SSD u100 128GB Then F10'd but no success, still boots windows. I've tried changing UEFI boot support to be enabled and I've tried changing PXE OPROM to be enabled but neither has helped.

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  • Phonon - Audio Hardware Setup

    - by Michael
    Does anyone know what configuration file is modified when I change settings within this area of the system settings? I keep choosing my Logitech USB Headset as the soundard, and, when I hit apply, it accepts that change and all is good. However, as soon as I close the system settings window, it loses the setting, so I have to leave it open all the time. How can I make this setting permanent? Thanks for any assistance. I'm actually running Kubuntu 11.10.

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  • Combining Shared Secret and Certificates

    - by Michael Stephenson
    As discussed in the introduction article this walkthrough will explain how you can implement WCF security with the Windows Azure Service Bus to ensure that you can protect your endpoint in the cloud with a shared secret but also combine this with certificates so that you can identify the sender of the message.   Prerequisites As in the previous article before going into the walk through I want to explain a few assumptions about the scenario we are implementing but to keep the article shorter I am not going to walk through all of the steps in how to setup some of this. In the solution we have a simple console application which will represent the client application. There is also the services WCF application which contains the WCF service we will expose via the Windows Azure Service Bus. The WCF Service application in this example was hosted in IIS 7 on Windows 2008 R2 with AppFabric Server installed and configured to auto-start the WCF listening services. I am not going to go through significant detail around the IIS setup because it should not matter in relation to this article however if you want to understand more about how to configure WCF and IIS for such a scenario please refer to the following paper which goes into a lot of detail about how to configure this. The link is: http://tinyurl.com/8s5nwrz   Setting up the Certificates To keep the post and sample simple I am going to use the local computer store for all certificates but this bit is really just the same as setting up certificates for an example where you are using WCF without using Windows Azure Service Bus. In the sample I have included two batch files which you can use to create the sample certificates or remove them. Basically you will end up with: A certificate called PocServerCert in the personal store for the local computer which will be used by the WCF Service component A certificate called PocClientCert in the personal store for the local computer which will be used by the client application A root certificate in the Root store called PocRootCA with its associated revocation list which is the root from which the client and server certificates were created   For the sample Im just using development certificates like you would normally, and you can see exactly how these are configured and placed in the stores from the batch files in the solution using makecert and certmgr.   The Service Component To begin with let's look at the service component and how it can be configured to listen to the service bus using a shared secret but to also accept a username token from the client. In the sample the service component is called Acme.Azure.ServiceBus.Poc.Cert.Services. It has a single service which is the Visual Studio template for a WCF service when you add a new WCF Service Application so we have a service called Service1 with its Echo method. Nothing special so far!.... The next step is to look at the web.config file to see how we have configured the WCF service. In the services section of the WCF configuration you can see I have created my service and I have created a local endpoint which I simply used to do a little bit of diagnostics and to check it was working, but more importantly there is the Windows Azure endpoint which is using the ws2007HttpRelayBinding (note that this should also work just the same if your using netTcpRelayBinding). The key points to note on the above picture are the service behavior called MyServiceBehaviour and the service bus endpoints behavior called MyEndpointBehaviour. We will go into these in more detail later.   The Relay Binding The relay binding for the service has been configured to use the TransportWithMessageCredential security mode. This is the important bit where the transport security really relates to the interaction between the service and listening to the Azure Service Bus and the message credential is where we will use our certificate like we have specified in the message/clientCrentialType attribute. Note also that we have left the relayClientAuthenticationType set to RelayAccessToken. This means that authentication will be made against ACS for accessing the service bus and messages will not be accepted from any sender who has not been authenticated by ACS.   The Endpoint Behaviour In the below picture you can see the endpoint behavior which is configured to use the shared secret client credential for accessing the service bus and also for diagnostic purposes I have included the service registry element.     Hopefully if you are familiar with using Windows Azure Service Bus relay feature the above is very familiar to you and this is a very common setup for this section. There is nothing specific to the username token implementation here. The Service Behaviour Now we come to the bit with most of the certificate stuff in it. When you configure the service behavior I have included the serviceCredentials element and then setup to use the clientCertificate check and also specifying the serviceCertificate with information on how to find the servers certificate in the store.     I have also added a serviceAuthorization section where I will implement my own authorization component to perform additional security checks after the service has validated that the message was signed with a good certificate. I also have the same serviceSecurityAudit configuration to log access to my service. My Authorization Manager The below picture shows you implementation of my authorization manager. WCF will eventually hand off the message to my authorization component before it calls the service code. This is where I can perform some logic to check if the identity is allowed to access resources. In this case I am simple rejecting messages from anyone except the PocClientCertificate.     The Client Now let's take a look at the client side of this solution and how we can configure the client to authenticate against ACS but also send a certificate over to the service component so it can implement additional security checks on-premise. I have a console application and in the program class I want to use the proxy generated with Add Service Reference to send a message via the Azure Service Bus. You can see in my WCF client configuration below I have setup my details for the azure service bus url and am using the ws2007HttpRelayBinding.   Next is my configuration for the relay binding. You can see below I have configured security to use TransportWithMessageCredential so we will flow the token from a certificate with the message and also the RelayAccessToken relayClientAuthenticationType which means the component will validate against ACS before being allowed to access the relay endpoint to send a message.     After the binding we need to configure the endpoint behavior like in the below picture. This contains the normal transportClientEndpointBehaviour to setup the ACS shared secret configuration but we have also configured the clientCertificate to look for the PocClientCert.     Finally below we have the code of the client in the console application which will call the service bus. You can see that we have created our proxy and then made a normal call to a WCF in exactly the normal way but the configuration will jump in and ensure that a token is passed representing the client certificate.     Conclusion As you can see from the above walkthrough it is not too difficult to configure a service to use both a shared secret and certificate based token at the same time. This gives you the power and protection offered by the access control service in the cloud but also the ability to flow additional tokens to the on-premise component for additional security features to be implemented. Sample The sample used in this post is available at the following location: https://s3.amazonaws.com/CSCBlogSamples/Acme.Azure.ServiceBus.Poc.Cert.zip

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  • Enterprise Instrumentation: The 'sessionName' parameter of value 'TraceSession' is not valid

    - by Michael Freidgeim
    We are still using Enterprise Instrumentation(that was created during .Net 1.1 time)In new Server 2008 environment and IIS 7 we have the following errors:The 'sessionName' parameter of value 'TraceSession' is not valid. A trace session of this name does not exist in the TraceSessions configuration file for Windows Trace Session Manager service. Ensure that a session of this name exists in the TraceSessions configuration file and that the Windows Trace Session Manager service is started.   at Microsoft.EnterpriseInstrumentation.EventSinks.TraceEventSink..ctor(IDictionary parameters, EventSource eventSource)   --- End of inner exception stack trace ---   at System.RuntimeMethodHandle._InvokeConstructor(IRuntimeMethodInfo method, Object[] args, SignatureStruct& signature, RuntimeType declaringType)   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)   at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)   at Microsoft.EnterpriseInstrumentation.EventSinks.EventSink.CreateNewEventSinks(DataRow[] eventSinkRows, EventSource eventSource)I’ve seen the same errors on development Win7 machines when using IIS. It seems not a problem on Cassini.I've checked ,that Windows Trace Session Manager Service has started and The file C:\Program Files (x86)\Microsoft Enterprise Instrumentation\Bin\Trace Service\TraceSessions.config has corresponding entry<?xml version="1.0" encoding="utf-8" ?><configuration >                <defaultParameters minBuffers="4" maxFileSize="10" maxBuffers="25" bufferSize="20" logFileMode="sequential" flushTimer="3" />                <sessionList>                                 <session name="TraceSession" enabled="false" fileName="C:\Program Files (x86)\Microsoft Enterprise Instrumentation\Bin\Trace Service\Logs\TraceLog.log" />                </sessionList></configuration>The errors still continue, but I was able to disable  the parameter in  eventSink configuration   <eventSink name=" traceSink" description=" Outputs events to the Windows Event Trace." type ="Microsoft.EnterpriseInstrumentation.EventSinks.TraceEventSink ">                <!-- MNF disabled parameter to  avoid error "The 'sessionName' parameter of value 'TraceSession' is not valid"                      < parameter name ="sessionName " value ="TraceSession " />                    -->    </ eventSink>Related old post http://bytes.com/topic/net/answers/104761-enterprise-instrumentation-windows-trace-session-managerOne day I wish to replace all EnterpriseInstrumentation calls with NLog.

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  • Excel 2013 Data Explorer and GeoFlow make 3-D maps quick and easy

    - by John Paul Cook
    Excel add-ins Data Explorer and GeoFlow work well together, mainly because they just work. Simple, fast, and powerful. I started Excel 2013, used Data Explorer to search for, examine, and then download latitude-longitude data and finally used GeoFlow to plot an interactive 3-D visualization. I didn’t use any fancy Excel commands and the entire process took less than 3 minutes. You can download the GeoFlow preview from here . It can also be used with Office 365. Start by clicking the DATA EXPLORER...(read more)

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  • System freeze after opening Wi-Fi menu can boot into the machine and use Internet in recovery mode

    - by Michael
    So right now sitting in front of my Alienware area 51 desktop. It has a Broadcom Netlink BCM 5784M gigabit ethernet PCI E card. Most of the time able to get through the login screen and to the main screen if I click on the wireless settings on the top right-hand corner the system immediately freezes the cursor does not move at all keyboards are unresponsive. I was doing some quick Google searching and I found a suggestion to boot into recovery mode I did this and did a apt-get Distribution update which ran successfully installed then I rebooted into the regular system same thing I'm pretty sure it's the network card because even if I don't click the settings if a network related dialog opens such as disconnection or connection the system again immediately freezes. I'm running Ubuntu 13.04 ** update 1 ** Just was able to use my system for a little bit however when I went into Firefox and hit the web it again froze so obviously a driver problem but I'm not sure how to get drivers for Broadcom which apparently according to the description on stack-overflow is terrible Any ideas? Sorry for lack of punctuation on an ipad.

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  • Flash drive error

    - by John
    when I try to install Ubuntu from flash drive, and when done from CD. I click install and then the screen goes black. Any idea how I can fix this issue? I really would like to know how I'm suppose to fix this. if anyone knows the answer to this please reply ASAP I'm very interested in getting to learn Ubuntu :) I think it would be a fun process and windows 8 is a horrible system in general. Thanks for your time

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  • Javascript MVC in principle

    - by Michael
    Suppose I want to implement MVC in JavaScript. I am not asking about MVC frameworks. I am asking how to build it in principle. Let's consider a search page of an e-commerce site, which works s follows: User chooses a product and its attributes and press a "search" button. Application sends the search request to the server, receives a list of products. Application displays the list in the web page. I think the Model holds a Query and list of Product objects and "publishes" such events as "query updated", "list of products updated", etc. The Model is not aware of DOM and server, or course. View holds the entire DOM tree and "subscribes" to the Model events to update the DOM. Besides, it "publishes" such events as "user chose a product", "user pressed the search button" etc. Controller does not hold any data. It "subscribes" to the View events, calls the server and updates the Model. Does it make sense?

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  • Finding a job: feedback on my current prodicument and my relentless efforts [closed]

    - by Michael
    I am a very well rounded IT guy, with a passion for programming in particular. I have been through a BS program less the internship as I refuse to go lower than minimum wage (i.e. free) and/or such opportunities find the institution lacking. Since then, the catalog for my degree has changed, so I am making peace without it. I go up for job interviews and get myself no farther than a submitted resume. I have even changed my strategy and made this website: http://goo.gl/qqpN8 to showcase my highlights (but not at all exhaustive) for specific areas in the US and paid for classified ads. The 'internship' is notable as I am just trying to get my foot in the door. Because IT is so vast, with programming and engineering in particular, I spend my time researching the requirements for the job I am applying for. This has made me that well rounded guy I spoke of earlier, but has made me a victim of being a jack-of-all-trades; unfortunately being a master of none. I embrace my gung-ho attitude and find it to be a trait that has powered my career before. But I am starting to lose steam. I want it straight. What is not appealing about everything I am doing? What are the technologies that I need to focus on that are in great demand at the moment?

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  • Ubuntu installer thinks my drive is empty, does not see windows paritions.

    - by John
    Hello, I am trying to install Ubuntu10.10 64bit. I just installed Windows 7 64bit moments ago. My drive is currently partitioned like so: 100MB Boot partition (automatically made by windows 7 installer) 390GB Windows partition ~1.6TB free space When I go through the Ubuntu installer it does not give me the option to install alongside another operating system. My only options are to use the entire disk or to specify partitions manually. When I chose to specify partitions manually it tells me that the drive is all free space! Windows is still booting and behaving normally, and I had not doing anything in Windows yet (had simply installed, booted for first time, then immediately restarted). I am even able to mount the windows partition within Ubuntu Live CD, and see it in the disk viewer (not gparted). Gparted in Ubuntu Live CD again reports no partitions, all free space. Not sure what to do :S. I have installed Windows7 alongside Ubuntu countless times, even Ubuntu 10.10. Thank you very much for your help :).

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  • Welcome to the Apps Strategy Blog

    - by [email protected]
    Over the coming days and weeks we will be blogging here about all things related to Oracle Applications Strategy. First and foremost, what's happening at OpenWorld in Applications, news about new applications releases, applications events and applications customer success stories. Our goal is to give you information to get the most out of your Oracle Applications.

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  • Need help with ColdFusion and ASP.NET site [closed]

    - by Michael Stone
    To begin, I wasn't too sure how to title this.. I've got a few questions. First off, I've got a very big site that's in ColdFusion and we've been migrating to ASP.NET C# 4.0 the last 8 months. I've got a team of 7 programmers and no one can seem to figure out these answers, not even our senior C# programmer. We're using Team Foundation Server and we can't figure out how to only push up one small change at time. Right now we're stuck to publishing the entire site and it's causing serious issues. We've currently got the site as a Project and not a Website. We're wondering if that's one issue. I actually think it might be a problem. We're also dealing with an issue where we can't access our regular folders with relative paths. So we're first developing our admin side in .NET and We've got our regular site and then we've got another site within that for our .NET admin tools. By site, I'm referring to them actually being Sites in IIS. This also creates a problem for us when we're creating tools that upload images and want to store them and access them from our parent Site. I'd very much appreciate any advice on how to go about this in the most standardized way. So what I'm hoping for is advise on: -Publishing and managing a site/project in Team Foundation Server. Being able to push up one fix at a time if needed would be GREAT! -Any help figuring out the issuing referencing folders from my .NET child site to my parent ColdFusion site using regular relative paths. "/a/images/b/" would be nice nice instead of only being able to do "/b/images/" We're using ColdFusion 8, C# Asp.NET 4.0/Entity Framework/POCO Templates, and a Windows 2008 R2 Server. Thank you in advance for any help.

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  • How to run a file with sudo without a password?

    - by John
    I've made a script that preforms various system tasks, that I run regularly, but I have to use sudo to run the script, despite the fact that I own it because it runs root privileged commands. How can I add make sudo let me run this one file without having to enter my password every time I run it? I know that there are questions regarding running commands without a password, but I wasn't able to find one on running a file without a password. I am aware of the security risks, but I'm at home on a computer that I trust.

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  • Looks Like We Made It! What's Up on Thursday at Oracle OpenWorld

    - by Oracle OpenWorld Blog Team
     By Karen Shamban Thursday is the last day of the conference for 2012, and there's still much to see and do. The day starts with an awesome keynote session, which includes a discussion with Michael Lewis, the author of Moneyball, Liar's Poker, and The Blind Side -- you won't want to miss it! Here's what's happening on Thursday at Oracle OpenWorld 2012: Registration Moscone West, Moscone South, Hilton San Francisco, Hotel Nikko, 8:00 a.m. - 4:00 p.m. Westin St. Francis, 8:00 a.m. - 5:00 p.m. Oracle OpenWorld Keynote featuring Oracle President Mark Hurd, and Oracle Executive Vice President Bob Weiler in conversation with Michael Lewis, author of Moneyball, Liar's Poker, and The Blind Side Moscone North Hall D, 9:00 a.m. - 10:45 a.m. Sessions, Labs Various times and locations Oracle OpenWorld Music Festival @ It's a Wrap! Yerba Buena Gardens, 3:30 p.m. - 6:30 p.m. Think back to everything you wanted to do while you attended the conference -- and be sure you get it done on Thursday!

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  • Constituent Experience Counts In Public Sector

    - by Michael Seback
      Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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  • Battery charging is flickering [closed]

    - by Michael
    A few days ago my notebook started to bug around with charging the battery. When the battery is not absent notebook runs smoothly. Until I plug in the battery. Then it starts to charge but immediately stops and restarts charging and stops and so on. If the notebook is not running battery seems to charge well (LED is not blinking). And LED is not blinking intermittently. Seems to be arbitrary. Does it have something to do with that? This happens every second. [13354.078696] keyboard: can't emulate rawmode for keycode 240

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