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• SQL Developer at Oracle Open World 2012

  - by thatjeffsmith

  We have a lot going on in San Francisco this fall. One of the most personal exciting bits, for what will be my 4th or 5th Open World, is that this will be my FIRST as a member of Team Oracle. I’ve presented once before, but most years it was just me pressing flesh at the vendor booths. After 3-4 days of standing and talking, you’re ready to just go home and not do anything for a few weeks. This time I’ll have a chance to walk around and talk with our users and get a good idea of what’s working and what’s not. Of course it will be a great opportunity for you to find us and get to know your SQL Developer team! 3.4 miles across and back – thanks Ashley for signing me up for the run! This year is going to be a bit crazy. Work wise I’ll be presenting twice, working a booth, and proctoring several of our Hands-On Labs. The fun parts will be equally crazy though – running across the Bay Bridge (I don’t run), swimming the Bay (I don’t swim), having my wife fly out on Wednesday for the concert, and then our first WhiskyFest on Friday (I do drink whisky though.) But back to work – let’s talk about EVERYTHING you can expect from the SQL Developer team. Booth Hours We’ll have 2 ‘demo pods’ in the Exhibition Hall over at Moscone South. Look for the farm of Oracle booths, we’ll be there under the signs that say ‘SQL Developer.’ There will be several people on hand, mostly developers (yes, they still count as people), who can answer your questions or demo the latest features. Come by and say ‘Hi!’, and let us know what you like and what you think we can do better. Seriously. Monday 10AM – 6PM Tuesday 9:45AM – 6PM Wednesday 9:45AM – 4PM Presentations Stop by for an hour, pull up a chair, sit back and soak in all the SQL Developer goodness. You’ll only have to suffer my bad jokes for two of the presentations, so please at least try to come to the other ones. We’ll be talking about data modeling, migrations, source control, and new features in versions 3.1 and 3.2 of SQL Developer and SQL Developer Data Modeler. Day Time Event Monday 10:454:45 What’s New in SQL Developer Why Move to Oracle Application Express Listener Tueday 10:1511:455:00 Using Subversion in Oracle SQL Developer Data Modeler Oracle SQL Developer Tips & Tricks Database Design with Oracle SQL Developer Data Modeler Wednesday 11:453:30 Migrating Third-Party Databases and Applications to Oracle Exadata 11g Enterprise Options and Management Packs for Developers Hands On Labs (HOLs) The Hands On Labs allow you to come into a classroom environment, sit down at a computer, and run through some exercises. We’ll provide the hardware, software, and training materials. It’s self-paced, but we’ll have several helpers walking around to answer questions and chat up any SQL Developer or database topic that comes to mind. If your employer is sending you to Open World for all that great training, the HOLs are a great opportunity to capitalize on that. They are only 60 minutes each, so you don’t have to worry about burning out. And there’s no homework! Of course, if you do want to take the labs home with you, many are already available via the Developer Day Hands-On Database Applications Developer Lab. You will need your own computer for those, but we’ll take care of the rest. Wednesday PL/SQL Development and Unit Testing with Oracle SQL Developer 10:15 Performance Tuning with Oracle SQL Developer 11:45 Thursday The Soup to Nuts of Data Modeling with Oracle SQL Developer Data Modeler 11:15 Some Parting Advice Always wanted to meet your favorite Oracle authors, speakers, and thought-leaders? Don’t be shy, walk right up to them and introduce yourself. Normal social rules still apply, but at the conference everyone is open and up for meeting and talking with attendees. Just understand if there’s a line that you might only get a minute or two. It’s a LONG conference though, so you’ll have plenty of time to catch up with everyone. If you’re going to be around on Tuesday evening, head on over to the OTN Lounge from 4:30 to 6:30 and hang out for our Tweet Meet. That’s right, all the Oracle nerds on Twitter will be there in one place. Be sure to put your Twitter handle on your name tag so we know who you are!

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• Oracle Open World 2012: SQL Developer Recap

  - by thatjeffsmith

  Last week was the ‘big show’ in San Francisco. I was very happy to meet many of you in person. And many of you had questions – lots of questions! We had full or overflowing rooms for our sessions and hands-on-labs. The SQL Developer ‘booths’ were also slammed several times. So exciting to see so many of YOU excited about SQL Developer. It’s very cool to hear the stories of our tools saving you and your organizations so much time (and money!) Instead of doing a Day 0 – Day 9 recap, I thought I’d share with you the questions that I heard more than once. And just for giggles, I’ll throw in some answers as well So in no particular order… What’s the difference between Oracle SQL Developer & Oracle SQL Developer Data Modeler? Mathematically speaking – two words. But as far as the actual modeling features go, there’s no difference between the two applications. The same ‘code’ or features as it pertains to data modeling and design are in both tools. However, in SQL Developer you have all of the OTHER features fighting for real estate in the UI. So I have a general rule of thumb – if you spend MOST of your time in the database, use SQL Developer. And if you spend most of your time in the data model, run the separate and dedicated program, Oracle SQL Developer Data Modeler. Here’s a couple of screenshots to drive home the UI point: Oracle SQL Developer Oracle SQL Developer Data Modeler running INSIDE of SQL Developer. Notice how the Modeler menu items fold under the file menu? Oracle SQL Developer Data Modeler Easier to navigate and manipulate your models with the stand alone modeler. Just no worksheet to run your ad-hoc queries, etc. Don’t forget you can disable the Data Modeler inside of SQL Developer via the Extensions preference page. How can I model my table partitions? Partitioning is defined via the Physical model. So after you have finished your relational model, you need to generate a physical model. Oracle SQL Developer Data Modeler Physical Model and Partitioning Open the properties for your physical model table. Enable the ‘partitioned’ property. Once you do so, the ‘Partitioning’ page will activate. Lots and lots of partitioning support and options here But what about Interval Partitioning? An extension of range partitioning in 11gR2, we don’t currently support this partitioning scheme in SQL Developer. But we’re working on it! Can SQL Developer ignore column order when comparing models? Yes! After you start a model compare, one of your options is to disregard the order of an attribute or column definition. Tell SQL Developer you don’t care when your column shows up, just as long as it DOES show up. Wow, you got a lot of questions around modeling! Is that normal? Yes! While we appreciate that many folks inherit their applications and associated designs, new applications are being ‘born’ every day. Since both of our tools are free for anyone to design their new Oracle applications with, we attract a fair amount of attention I want to do a Hands On Lab. How do I get your software and instructional guides? Go here. Download VirtualBox. Then download the VB image. Import the appliance. Start it. Connect oracle/oracle on the OEL VM. Click on ‘Start Here’ in the desktop. Follow the instructions. If you need help, ask away! You went too fast in your Tips & Tricks session. Do you have cliff notes? Yes! And you’re SO close to finding them! Just go to my SQL Developer resources page. All of my tips are documented on this blog somewhere. I’ve indexed the most popular ones on the resource page. You can use the Search dialog on the right to find the rest. Or just send me a comment or question, and I’ll do my best to answer them as they come in.

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• My Mother Bought a Droid

  - by Ben Griswold

  I converted to iPhone two years ago when I left my former employer and my Blackberry behind. The truth is I half-heartedly purchased my iPhone. It was a great looking device, but as far as I was concerned, it was a mere toy compared to my Blackberry.  I remember hiding the toy in my briefcase when attending business meetings because I didn’t consider it to be professional enough.  I’ve since owned all three generations of the iPhone and, well, iPhone seems to have caught on. I still miss the click of the Blackberry keyboard and the blinking red light letting me know that someone/something requires my attention, but I’m officially an iPhone fanboy now.  My mom called last weekend and asked if she should buy an iPhone. I talked her ear off about everything I love about iPhone. I went on for about twenty minutes. I couldn’t help myself. I mentioned everything from my podcast subscriptions to the application which manages my workouts.  I went as far as to say that someday all smart phones will be referred to as iPhones just like all tissues are referred to as Kleenex and all sodas are referred to as Cokes.  I was really on a roll and then I stopped. I had to…the call dropped.  There I was, strategically standing in the far corner of my backyard where I get the most reliable AT&T reception and the call drops in middle of my iPhone pitch.  Folks, I don’t care how good a salesperson you are, it’s tough to recover from a situation like this.   I dialed my mom back and jokingly asked if she was planning to make calls with her new phone. I explained that AT&T is bound to provide better service eventually but I’m not sure she should wait. After all, I have troubles with the network in San Diego and I can only image how bad it would be for her in Western Massachusetts. Mom called back a few days later exclaiming, “I bought a Droid! I love this phone! I haven’t done anything with it but make phone calls, but I love it.”  I had to laugh.  My mom made the right call (pun intended.)  The iPhone is an amazing device, but owners are constantly reminded that its core function (it’s a phone, remember?) is subpar.  If you love gadgets, you’re probably enthralled by iPhone’s many bells and whistles and, relatively speaking, the terrible phone service might not amount to much.  (Maybe it amounts to a rant on your blog.) The overall iPhone offering is so attractive that consumers are willing to wait for AT&T to straighten up their act or wait until Apple grants a choice of carriers.  But I don’t see either of these remedies coming soon. In the interim, I’m willing to take my iPhone for what it is and just continue to enjoy my favorite features while pretending that poor coverage isn’t a big deal. With any luck, more and more reasonable folks will recognize that Android Phones are legitimate players in the smart phone space, they will buy loads of them and there will become plenty of functional phones to borrow when my “phone” is showing zero bars.  Heck, I’m already covered when I visit my mom.

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• Winners of the Oracle Excellence Award—Eco-Enterprise Innovation

  - by Evelyn Neumayr

  Did you get a chance to attend Oracle OpenWorld in San Francisco? With 60,000 attendees and hundreds of sessions to choose from—there was a lot going on. One of my favorite sessions was the Eco-Enterprise Awards and Sustainability Executive Panel Discussion. During this session, Jeff Henley, Oracle Chairman of the Board, announced the winners of the 2013 Oracle Excellence Award—Eco-Enterprise Innovation. It was an enlightening session as we heard several of the winning customers discuss the importance of sustainability to their company and how they’re using various Oracle products to help with their sustainability initiatives. The winning customers include: Centennial Coal, Indaver nv, Korea Enterprise Data, National Guard Health Affairs, Schneider National, SThree, Telstra International Group, Trex Company, University of Salzburg, Walmart, and Yeoncheon County Office. Stay tuned for additional blogs where you’ll learn more about these winning companies’ environmental best practices and why they won this award. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Several partners were also recognized for helping these customers with their sustainability initiatives. Those partners include: CSS International, Daesang Information Technology, i4BI, Infosys, Knowledge Global, Solutions for Retails Brands Limited, and SysGen. During this same session, Jeff Henley also awarded Robert Kaplan, Director of Sustainability at Walmart, with Oracle’s Chief Sustainability Officer of the Year award. Robert was honored for helping improve Walmart’s supply chain efficiency with their Sustainability Hub. The Sustainability Hub, powered by Oracle Service Cloud, is a central location for Walmart suppliers, associates and business partners to learn, connect, inspire and drive sustainability through collaboration. While at Oracle OpenWorld, I also got a chance to hear Robert Kaplan discuss their Sustainability Hub during an Oracle OpenWorld Live taping. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Speed up SQL Server queries with PREFETCH

  - by Akshay Deep Lamba

  Problem The SAN data volume has a throughput capacity of 400MB/sec; however my query is still running slow and it is waiting on I/O (PAGEIOLATCH_SH). Windows Performance Monitor shows data volume speed of 4MB/sec. Where is the problem and how can I find the problem? Solution This is another summary of a great article published by R. Meyyappan at www.sqlworkshops.com.  In my opinion, this is the first article that highlights and explains with working examples how PREFETCH determines the performance of a Nested Loop join.  First of all, I just want to recall that Prefetch is a mechanism with which SQL Server can fire up many I/O requests in parallel for a Nested Loop join. When SQL Server executes a Nested Loop join, it may or may not enable Prefetch accordingly to the number of rows in the outer table. If the number of rows in the outer table is greater than 25 then SQL will enable and use Prefetch to speed up query performance, but it will not if it is less than 25 rows. In this section we are going to see different scenarios where prefetch is automatically enabled or disabled. These examples only use two tables RegionalOrder and Orders.  If you want to create the sample tables and sample data, please visit this site www.sqlworkshops.com. The breakdown of the data in the RegionalOrders table is shown below and the Orders table contains about 6 million rows. In this first example, I am creating a stored procedure against two tables and then execute the stored procedure.  Before running the stored proceudre, I am going to include the actual execution plan. --Example provided by www.sqlworkshops.com --Create procedure that pulls orders based on City --Do not forget to include the actual execution plan CREATE PROC RegionalOrdersProc @City CHAR(20) AS BEGIN DECLARE @OrderID INT, @OrderDetails CHAR(200) SELECT @OrderID = o.OrderID, @OrderDetails = o.OrderDetails       FROM RegionalOrders ao INNER JOIN Orders o ON (o.OrderID = ao.OrderID)       WHERE City = @City END GO SET STATISTICS time ON GO --Example provided by www.sqlworkshops.com --Execute the procedure with parameter SmallCity1 EXEC RegionalOrdersProc 'SmallCity1' GO After running the stored procedure, if we right click on the Clustered Index Scan and click Properties we can see the Estimated Numbers of Rows is 24.    If we right click on Nested Loops and click Properties we do not see Prefetch, because it is disabled. This behavior was expected, because the number of rows containing the value ‘SmallCity1’ in the outer table is less than 25.   Now, if I run the same procedure with parameter ‘BigCity’ will Prefetch be enabled? --Example provided by www.sqlworkshops.com --Execute the procedure with parameter BigCity --We are using cached plan EXEC RegionalOrdersProc 'BigCity' GO As we can see from the below screenshot, prefetch is not enabled and the query takes around 7 seconds to execute. This is because the query used the cached plan from ‘SmallCity1’ that had prefetch disabled. Please note that even if we have 999 rows for ‘BigCity’ the Estimated Numbers of Rows is still 24.   Finally, let’s clear the procedure cache to trigger a new optimization and execute the procedure again. DBCC freeproccache GO EXEC RegionalOrdersProc 'BigCity' GO This time, our procedure runs under a second, Prefetch is enabled and the Estimated Number of Rows is 999.   The RegionalOrdersProc can be optimized by using the below example where we are using an optimizer hint. I have also shown some other hints that could be used as well. --Example provided by www.sqlworkshops.com --You can fix the issue by using any of the following --hints --Create procedure that pulls orders based on City DROP PROC RegionalOrdersProc GO CREATE PROC RegionalOrdersProc @City CHAR(20) AS BEGIN DECLARE @OrderID INT, @OrderDetails CHAR(200) SELECT @OrderID = o.OrderID, @OrderDetails = o.OrderDetails       FROM RegionalOrders ao INNER JOIN Orders o ON (o.OrderID = ao.OrderID)       WHERE City = @City       --Hinting optimizer to use SmallCity2 for estimation       OPTION (optimize FOR (@City = 'SmallCity2'))       --Hinting optimizer to estimate for the currnet parameters       --option (recompile)       --Hinting optimize not to use histogram rather       --density for estimation (average of all 3 cities)       --option (optimize for (@City UNKNOWN))       --option (optimize for UNKNOWN) END GO Conclusion, this tip was mainly aimed at illustrating how Prefetch can speed up query execution and how the different number of rows can trigger this.

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• top tweets WebLogic Partner Community – March 2012

  - by JuergenKress

  Send us your tweets @wlscommunity #WebLogicCommunity and follow us on twitter http://twitter.com/wlscommunity PeterPaul ? RT @JDeveloper: EJB 3 Deployment guide for WebLogic Server Version: 10.3.4.0 dlvr.it/1J5VcV Andrejus Baranovskis ?Open ADF PopUp on Page Load fb.me/1Rx9LP3oW Sten Vesterli ? RT @OracleBlogs: Using the Oracle E-Business Suite SDK for Java on ADF Applications ow.ly/1hVKbB <- Neat! No more WS calls Java Buddy ?JavaFX 2.0: Example of MediaPlay java-buddy.blogspot.com/2012/03/javafx… Georges Saab Build improvements coming to #openJDK for #jdk8 mail.openjdk.java.net/pipermail/buil… NetBeans Team Share your #Java experience! JavaOne 2012 India call for papers: ow.ly/9xYg0 GlassFish ? GlassFish 3.1.2 Screencasts & Videos – bit.ly/zmQjn2 chriscmuir ?G+: New blog post: ADF Runtimes vs WLS versions as of JDeveloper 11.1.1.6.0 – bit.ly/y8tkgJ Michael Heinrichs New article: Creating a Sprite Animation with JavaFX blog.netopyr.com/2012/03/09/cre… Oracle WebLogic ? #WebLogic Devcast Webinar Series for March: Enterprise Java Scale Out, JPA, Distributed Grid Data Cache bit.ly/zeUXEV #Coherence Andrejus Baranovskis ?Extending Application Module for ADF BC Proxy User DB Connection fb.me/Bj1hLUqm OTNArchBeat ? Oracle Fusion Middleware on JDK 7 | Mark Nelson bit.ly/w7IroZ OTNArchBeat ? Java Champion Jonas Bonér Explains the Akka Platform bit.ly/x2GbXm Adam Bien ? (Java) FX Experience Tools–Feels Like Native Mac App: FX Experience Tools application comes with a native Mac O… bit.ly/waHF3H GlassFish ? GlassFish new recruit and Eclipse integration progress – bit.ly/y5eEkk JDeveloper & ADF Prototyping ADF Libraries dlvr.it/1Hhnw0 Eric Elzinga ?Oracle Fusion Middleware on JDK 7, bit.ly/xkphFQ ADF EMG ? Working with ADF in Arabic, Hebrew or other right-to-left-written language? Oracle UX asks for your help. groups.google.com/forum/?fromgro… Java ? A simple #JavaFX Login Form with a TRON like effect ow.ly/9n9AG JDeveloper & ADF ? Logging in Oracle ADF Applications dlvr.it/1HZhcX OTNArchBeat ? Oracle Cloud Conference: dates and locations worldwide bit.ly/ywXydR UK Oracle User Group ? Simon Haslam, ACE Director present on #WebLogic for DBAs at #oug_ire2012 j.mp/zG6vz3 @oraclewebcenter @oracleace #dublin Steven Davelaar ? Working with ADF and not a member of ADF EMG? You miss lots of valuable info, join now! sites.google.com/site/oracleemg… Simon Haslam @MaciejGruszka: Oracle plans to provide Forms & Reports plug-in for OVAB next year to help deployment. #ukoug MW SIG GlassFish ? Introducing JSR 357: Social Media API – bit.ly/yC8vez JAX London ? Are you coming to Java EE workshops by @AdamBien at JAX Days? Save £100 by registering today. #jaxdays #javaee jaxdays.com WebLogic Community ?Welcome to our Munich WebLogic 12c Bootcamp in Munich! If you also want to attend a training register for the Community oracle.com/partners/goto/… chriscmuir ? My first webcast for Oracle! (be kind) Basing ADF Business Component View Objects on More that one Entity Object bit.ly/ArKija OTNArchBeat ? Oracle Weblogic Server 12c is available on Oracle Solaris 11 (SPARC and x86) bit.ly/xE3TLg JDeveloper & ADF ? Basing ADF Business Component View Objects on More that one Entity Object – YouTube dlvr.it/1H93Qr OTNArchBeat ? Application-Driven Virtualization with Oracle Virtual Assembly Builder | Ronen Kofman bit.ly/wF1C1N Oracle WebLogic ? Steve Button’s blog: WebLogic Server Singleton Services ow.ly/1hOu4U Barbara Ann May ?@oracledevtools: New update: #NetBeans IDE 7.1.1, with support for #GlassFish 3.1.2 bit.ly/mOLcQd #java #developer OTNArchBeat ? Using Coherence with JDeveloper: bit.ly/AkoEQb WebLogic Community ? WebLogic Partner Community Newsletter February 2012 wp.me/p1LMIb-f3 GlassFish ? GlassFish 3.1.2 – new Podcast episode : bit.ly/wc6oBE Frank Nimphius ?Cool! Open JDeveloper 11.1.1.5, go help–>check for updates. First thing shown is that 11.1.1.6 is available. Never miss a new release Adam Bien ?5 Minutes (Video) With Java EE …Or With NetBeans + GlassFish: This screencast covers a 5-minute development of a… bit.ly/xkOJMf WebLogic Community ? Free Oracle WebLogic Certification Application Grid Implementation Specialist wp.me/p1LMIb-eT OTNArchBeat ?Oracle Coherence: First Steps Using Clusters and Basic API Usage | Ricardo Ferreira bit.ly/yYQ3Wz GlassFish ? JMS 2.0 Early Draft is here – bit.ly/ygT1VN OTNArchBeat ? Exalogic Networking Part 2 | The Old Toxophilist bit.ly/xuYMIi OTNArchBeat ?New Release: GlassFish Server 3.1.2. Read All About It! | Paul Davies bit.ly/AtlGxo Oracle WebLogic ?OTN Virtual Developer Day: #WebLogic 12c & #Coherence ost-conference on-demand page live with bonus #Virtualbox lab – bit.ly/xUy6BJ Oracle WebLogic ? Steve Button’s blog: WebLogic Server 11g (10.3.6) Documentation ow.ly/1hJgUB Lucas Jellema ? Just published an article on the AMIS blog: technology.amis.nl/2012/03/adf-11… ADF 11g – programmatically sorting rich table columns. Java Certification ? New Course! Learn how to create mobile applications using Java ME: bit.ly/xZj1Jh Simon Haslam ? @MaciejGruszka WebLogic 12c can run against 11g domain config without changes …and can rollback to 11. #ukoug MW SIG Justin Kestelyn ? Learn Advanced ADF, free and online bit.ly/wEKSRc WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: twitter,WebLogic,WebLogic Community,OPN,Oracle,Jürgen Kress,WebLogic 12c

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• Calling All Agile Customers-Share Your Stories at the Upcoming PLM Summit

  - by Terri Hiskey

  Now that we've closed the door on another Oracle OpenWorld, planning is in full swing for the next PLM Summit, taking place February 4-6, 2013 in San Francisco, in conjunction with the Oracle Value Chain Summit. This event is a must-attend for all Agile PLM customers. We will be holding five tracks with over forty Agile PLM-focused sessions covering a range of topics and industries. If you'd like to be notified once registration is live for this event, be sure to sign up at www.oracle.com/goto/vcs. CALL FOR PRESENTATIONS: We are looking for some fresh, new customer stories to share with attendees. Read below for descriptions of the five tracks, and the suggested topics that we'd like to hear from customers. If you are interested in presenting at the PLM Summit (and getting a FREE pass to attend if your presentation is accepted!) send me an email at terri.hiskey-AT-oracle.com with: Your proposed session title and the track your session fits into 3-5 bullets of takeaways that attendees will get from your presentation Your complete contact information including name, title, company, telephone number and email The deadline for this call for presentations is Thursday, November 15, so get your submission in soon! PLM Track #1:  Product Insights and Best Practices This track will provide executive attendees and line of business managers with an overview of how Agile PLM has been deployed and used at customers to enable and manage critical product-related business processes including enterprise quality and supplier management, compliance, product cost management, portfolio management, commercialization and software lifecycle management. These sessions will also provide details around how to manage the development and rollout of the solutions and how to achieve and track value. Possible session topics: Software Lifecycle Management Enterprise Quality Management New Product Development Integrated Business Planning ECO effectivity planning Rapid Commercialization             Manage the Design to Release Process for Complex Configured Products PLM for Life Sciences Companies I (Compliant Data Set) PLM for Life Sciences Companies II (eMDR, UDI) Discrete CPG – Private Label Mgmt Cost Management and Strategic Sourcing IP Mgmt in the Semiconductor Industry Implementing the Enterprise Training Record using Agile PLM PLM Track #2: Product Deep Dives & Demos This track is aimed at line of business  and IT managers who would like to understand the benefits of expanding their PLM footprint. The sessions in this track will provide attendees with an up-close and in-depth look Agile PLM’s newer and exciting applications, including analytics and innovation management, and will detail features and functionality that are available in the latest version of Agile PLM Possible session topics: Oracle Product Lifecycle Analytics Integrating PLM with Engineering and Supply Chain Systems Streamline PLM Design to Manufacturing Processes with AutoVue Visualization Solutions         Achieve Environmental Compliance (REACH and ROHS) with Agile Product Governance & Compliance PIM Deep Dive Achieving Integrated Change Control with Agile PLM and E-Business Suite Deploying PLM at Small and Midsize Enterprises Enhancing Oracle PQM w/APQP and 8D functionality Advanced Roles and Privileges – Enabling ITAR Model Unit Effectivity Implementing REACH with 9.3.2 Deploying Job Functions, Functional Teams in 9.3.2 to Improve Your Approval Matrix PLM Track #3: Administration & Integrations This track will provide sessions for Agile administrators, managers and daily Agile PLM users who are preparing to upgrade or looking to extend the use of their current PLM implementation through AIA and process extensions. It will include deeper conversation about Agile PLM features and best practices on managing an Agile PLM infrastructure. Possible session topics: Expand the Value of your Agile Investment with Innovative Process Extension Ideas Ensuring Implementation & Upgrade Success Ensure the Integrity and Accuracy of Product Data Across the Enterprise              Maximize the Benefits of an Integrated Architecture with AIA Integrating your PLM Implementation with ERP               Infrastructure Optimization Expanding Your PLM Implementation PLM Administrator Open Forum Q&A/Discussion FDA Validation Best Practices Best Practices for Managing a large Agile Deployment: Clustering, Load Balancing and Firewalls PLM Track #4: Agile PLM for Process This track is aimed at attendees interested in or currently using Agile PLM for Process. The sessions in this track will go over new features and functionality available in the newest version of PLM for Process and will give attendees an overview on how PLM for Process is being used to manage critical business processes such as formulation, recipe and specification management Possible session topics: PLM for Process Strategy, Roadmap and Update New Product Development and Introduction Effective Product Supplier Collaboration             Leverage Agile Formulation and Compliance to Manage Cost, Compliance, Quality, Labeling and Nutrition Menu Management Innovation Data Management Food Safety/ Introduction of P4P Quality Mgmt PLM Track #5: Agile PLM and Innovation Management This track consists of five sessions, and is for attendees interested in learning more about Oracle’s Agile Innovation Management, an exciting new addition to the Agile PLM application family that redefines the industry’s scope of product lifecycle management. Oracle’s innovation solutions enable companies to collaborate in a focused way among various functional groups (marketing, sales, operations, engineering/R&D and sourcing), combining insights of customer needs/requirements, competition, available technologies, alternate design scenarios and portfolio constraints to deliver what customers truly value. The results are better products, higher margins, greater efficiencies, more satisfied customers and the increased ability to continuously innovate. Possible session topics: Product Innovation Management Solution Overview Product Requirements & Ideation Management Concept Design Management Product Lifecycle Portfolio Management Innovation as a Competitive Differentiator

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• Find the best OpenWorld sessions for learning about UX highlights

  - by mvaughan

  By Kathy Miedema, Oracle Applications User Experience  Have you clicked through the Oracle OpenWorld 2012 catalog? It’s amazingly dense, as usual. But one thing we noticed this year is that nearly half of the sessions mention some component of user experience, which is a sea change in our world. It means that more people understand, appreciate, and desire an effective user experience, and it also means that Oracle’s investment in its next-generation applications user experience, such as Oracle Fusion Applications, is increasingly apparent and interesting to its customers. So how do you choose the user experience sessions that make the most sense for you and your organization? Read our list to find out which sessions we think offer the most value for those interested in finding out more about the Oracle Applications user experience. If you’re interested in Oracle’s strategy for its user experience: CON9438: Oracle Fusion Applications: Transforming Insight into Action10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2007 CON9467: Oracle’s Roadmap to a Simple, Modern User Experience3:30 - 4:30 p.m. Wednesday, Oct. 3; Moscone West - 3002/3004 CON8718: Oracle Fusion Applications: Customizing and Extending with Oracle Composers11:15 a.m. - 12:15 p.m. Thursday, Oct. 4; Moscone West – 2008 GEN9663: General Session: A Panel of Masterminds—Where Are Oracle Applications Headed?1:45 - 2:45 p.m. Monday, Oct. 1; Moscone North - Hall D If you’re interested in PeopleSoft/PeopleTools: GEN8928: General Session: PeopleSoft Update and Product Roadmap3:15 - 4:15 p.m. Monday, Oct. 1; Moscone West - 3002/3004 CON9183: PeopleSoft PeopleTools Technology Roadmap4:45 - 5:45 p.m. Monday, Oct. 1; Moscone West - 3002/3004 CON8932: New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business User5:00 - 6:00 p.m. Tuesday, Oct. 2; Moscone West – 3007 If you’re interested in E-Business Suite: GEN8474: General Session: Oracle E-Business Suite—Strategy, Update, and Roadmap12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West - 2002/2004 CON9026: Latest Oracle E-Business Suite 12.1 User Interface and Usability Enhancements1:15 - 2:15 p.m. Tuesday, Oct. 2; Moscone West – 2016 If you’re interested in Siebel: CON9700: Siebel CRM Overview, Strategy, and Roadmap12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West – 2009 CON9703: User Interface Innovations with the New Siebel “Open UI”10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2009 If you’re interested in JD Edwards EnterpriseOne: HOL10452: JD Edwards EnterpriseOne 9.1 User Interface Changes10:15 - 11:15 a.m. Wednesday, Oct. 3; Marriott Marquis - Nob Hill AB CON9160: Showcase of the JD Edwards EnterpriseOne User Experience1:15 - 2:15 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B CON9159: Euphoria with the JD Edwards EnterpriseOne User Experience11:45 a.m. - 12:45 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B If you’re interested in Oracle Fusion Applications user experience design patterns: Functional design patterns that helped create the Oracle Fusion Applications user experience are now available. Learn more about these new, reusable usability solutions and best-practices at the Oracle JDeveloper and Oracle ADF demopods during Oracle OpenWorld 2012. Or visit the OTN Lounge between 4:30 p.m. and 6 p.m. on Wednesday, Oct. 3, to talk to Ultan O'Broin from the Oracle Applications User Experience team.    Demopod location: Moscone Center, South Exhibition Hall Level 1, S-207 OTN (Oracle Technology Network) Lounge: Howard Street tent On the demogrounds: Head to the demogrounds to see new demos from the Applications User Experience team, including the new look for Fusion Applications and what we’re building for mobile platforms. Take a spin on our eye tracker, a very cool tool that we use to research the usability of a particular design. Visit the Usable Apps OpenWorld page to find out where our demopods will be located.Photo by Martin Taylor, Oracle Applications User ExperienceA tour takes place in one of the usability labs at Oracle’s headquarters in Redwood Shores, Calif. At our labs, on-site and at HQ: We are also recruiting participants for our on-site lab, in which we gather feedback on new user experience designs, and taking reservations for a charter bus that will bring you to Oracle headquarters for a lab tour Thursday, Oct. 4, or Friday, Oct. 5. Tours leave at 10 a.m. and 1:45 p.m. from the Moscone Center in San Francisco. You’ll see more of our newest designs at the lab tour, and some of our research tools in action. For more information on any OpenWorld sessions, check the content catalog, also available at www.oracle.com/openworld. For information on Applications User Experience (Apps UX) sessions and activities, go to the Usable Apps OpenWorld page.

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• Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

  - by Applications User Experience

  Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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• Wednesday at OpenWorld: Identity Management

  - by Tanu Sood

  Divide and conquer! Yes, divide and conquer today at Oracle OpenWorld with your colleagues to make the most of all things Identity Management since there’s a lot going on. Here’ the line-up for today: Wednesday, October 3, 2012 CON9458: End End-User-Managed Passwords and Increase Security with Oracle Enterprise Single Sign-On Plus 10:15 a.m. – 11:15 a.m., Moscone West 3008 Most customers have a broad variety of applications (internal, external, web, client server, host etc) and single sign-on systems that extend to some, but not all systems. This session will focus on how customers are using enterprise single sign-on can help extend single sign-on to virtually any application, without costly application modification while laying a foundation that will enable integration with a broader identity management platform. CON9494: Sun2Oracle: Identity Management Platform Transformation 11:45 a.m. – 12:45 p.m., Moscone West 3008 Sun customers are actively defining strategies for how they will modernize their identity deployments. Learn how customers like Avea and SuperValu are leveraging their Sun investment, evaluating areas of expansion/improvement and building momentum. CON9631: Entitlement-centric Access to SOA and Cloud Services 11:45 a.m. – 12:45 p.m., Marriott Marquis, Salon 7 How do you enforce that a junior trader can submit 10 trades/day, with a total value of $5M, if market volatility is low? How can hide sensitive patient information from clerical workers but make it visible to specialists as long as consent has been given or there is an emergency? In this session, Uberether and HerbaLife take the stage with Oracle to demonstrate how you can enforce such entitlements on a service not just within your intranet but also right at the perimeter. CON3957 - Delivering Secure Wi-Fi on the Tube as an Olympics Legacy from London 2012 11:45 a.m. – 12:45 p.m., Moscone West 3003 In this session, Virgin Media, the U.K.’s first combined provider of broadband, TV, mobile, and home phone services, shares how it is providing free secure Wi-Fi services to the London Underground, using Oracle Virtual Directory and Oracle Entitlements Server, leveraging back-end legacy systems that were never designed to be externalized. As an Olympics 2012 legacy, the Oracle architecture will form a platform to be consumed by other Virgin Media services such as video on demand. CON9493: Identity Management and the Cloud 1:15 p.m. – 2:15 p.m., Moscone West 3008 Security is the number one barrier to cloud service adoption.  Not so for industry leading companies like SaskTel, ConAgra foods and UPMC. This session will explore how these organizations are using Oracle Identity with cloud services and how some are offering identity management as a cloud service. CON9624: Real-Time External Authorization for Middleware, Applications, and Databases 3:30 p.m. – 4:30 p.m., Moscone West 3008 As organizations seek to grant access to broader and more diverse user populations, the importance of centrally defined and applied authorization policies become critical; both to identify who has access to what and to improve the end user experience.  This session will explore how customers are using attribute and role-based access to achieve these goals. CON9625: Taking Control of WebCenter Security 5:00 p.m. – 6:00 p.m., Moscone West 3008 Many organizations are extending WebCenter in a business to business scenario requiring secure identification and authorization of business partners and their users. Leveraging LADWP’s use case, this session will focus on how customers are leveraging, securing and providing access control to Oracle WebCenter portal and mobile solutions. EVENTS: Identity Management Customer Advisory Board 2:30 p.m. – 3:30 p.m., Four Seasons – Yerba Buena Room This invitation-only event is designed exclusively for Customer Advisory Board (CAB) members to provide product strategy and roadmap updates. Identity Management Meet & Greet Networking Event 3:30 p.m. – 4:30 p.m., Meeting Session 4:30 p.m. – 5:30 p.m., Cocktail Reception Yerba Buena Room, Four Seasons Hotel, 757 Market Street, San Francisco The CAB meeting will be immediately followed by an open Meet & Greet event hosted by Oracle Identity Management executives and product management team. Do take this opportunity to network with your peers and connect with the Identity Management customers. For a complete listing, refer to the Focus on Identity Management document. And as always, you can find us on @oracleidm on twitter and FaceBook. Use #oow and #idm to join in the conversation.

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• Open World Day 3

  - by Antony Reynolds

  A Day in the Life of an Oracle OpenWorld Attendee Part IV My third day was exhibition day for me!  I took the opportunity to wander around the JavaOne and OpenWorld exhibitions to see what might be useful for me when selling WebLogic, Coherence & SOA Suite.  I found a number of interesting vendors and thought I would share what I found here.  These are not necessarily endorsements, but observations on companies that I thought had interesting looking products that fill a need I have seen at customers. Highly Available EBS Upgrades A few years ago I worked with a customer that was a port authority.  They wanted to tie E-Business Suite into their operations to provide faster processing of cargo and passengers.  However they only had a 2 hour downtime window to perform upgrades.  This was not a problem for core database and middleware technology, this could accommodate those upgrade timescales easily.  It was a problem for EBS however so I intrigued to find Rapid E-Suite Inc offering an 11i to 12i upgrade service that claims to require no outage.  This could be a real boon to EBS customers like my port friends that need to upgrade without disruption to their business. Mobile on WebLogic I have come across a number of customers who want a comprehensive mobile solution, connected and disconnected operation and so forth.  ADF only addresses part of these requirements currently so I was excited to discover mFrontiers Inc offering an apparently comprehensive solution that should integrate easily with Oracle SOA Suite to mobile enable a SOA infrastructure.  The ability to operate without a network is important for many applications, particularly in industries that require their engineers to enter buildings to perform maintenance or repairs, because network access is not always available – many of my colleagues don’t have mobile access from their homes because they live in the middle of nowhere – and disconnected support is crucial in these situations. Sharepoint Connector for WebCenter Content Obviously Sharepoint is an evil pernicious intrusion into a companies IT estate but it is widely deployed and many people like it but also would like to take advantage of Oracle products such as WebCenter Content.  So I was encouraged to see that Fishbowl Solutions have created a connector for Sharepoint that allows it to bring in content from WebCenter, it looks like a valuable way to maintain the Sharepoint interface end users are used to but extend the range of content by pulling stuff (technical term for content) from WebCenter.   Load Balancing The Enterprise Deployment Guides are Oracles bible on building highly available FMW environments, and each of them requires a front end load balancer.  I have been asked to help configure F5 Load Balancers on a number of occasions over my time at Oracle and each time I come back to it I find more useful features have been added to the BigIP line of load balancers that F5 sell, many of their documents are tailored to FMW.  I like F5, they provide (relatively) easy to use products that do what they say on the side of the box.  They may not have all the bells and whistles of some of their more expensive competitors but they do the job and do it well!  Besides which I like their logo! Other Stuff I saw lots of other interesting products and services, such as a lightweight monitoring tool for Coherence, Forms migration services, JCAPS migration services and lots of cool freebies to take home to the children! A Quiet Night Wednesday night was the partner appreciation event and I had decided to go back to the hotel and have an early night.  I decided to attend the last session of the day – a Maven/Hudson/WebLogic tutorial.  I got the wrong hotel for the session and snuck in 20 minutes late at the back and starting working on the hands on workshop.  One of my co-attendees raised his hand for help and as the presenter came over to help he suddenly stopped and yelled – “Is that Antony”!  It was my old friend Steve Button who used to be based in Redwood Shores but is now a WebLogic guru PM in Australia.  It was good to catch up with him.  As he yelled out a guy with really bad posture turned around to see who he was talking to, this turned out to be my friend Simon Haslan, Oracle ACE from the UK.  After the tutorial Simon and I retired to the coffee shop to catch up and share stories.  2 and half hours later we decided it was time to retire, so much for an early night but great to renew old friendships and find out what real customers are worrying about.

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• SQL SERVER – BACKUPIO, BACKUPBUFFER – Wait Type – Day 14 of 28

  - by pinaldave

  Backup is the most important task for any database admin. Your data is at risk if you are not performing database backup. Honestly, I have seen many DBAs who know how to take backups but do not know how to restore it. (Sigh!) In this blog post we are going to discuss about one of my real experiences with one of my clients – BACKUPIO. When I started to deal with it, I really had no idea how to fix the issue. However, after fixing it at two places, I think I know why this is happening but at the same time, I am not sure the fix is the best solution. The reality is that the fix is not a solution but a workaround (which is not optimal, but get your things done). From Book On-Line: BACKUPIO Occurs when a backup task is waiting for data, or is waiting for a buffer in which to store data. This type is not typical, except when a task is waiting for a tape mount. BACKUPBUFFER Occurs when a backup task is waiting for data, or is waiting for a buffer in which to store data. This type is not typical, except when a task is waiting for a tape mount. BACKUPIO and BACKUPBUFFER Explanation: This wait stats will occur when you are taking the backup on the tape or any other extremely slow backup system. Reducing BACKUPIO and BACKUPBUFFER wait: In my recent consultancy, backup on tape was very slow probably because the tape system was very old. During the time when I explained this wait type reason in the consultancy, the owners immediately decided to replace the tape drive with an alternate system. They had a small SAN enclosure not being used on side, which they decided to re-purpose. After a week, I had received an email from their DBA, saying that the wait stats have reduced drastically. At another location, my client was using a third party tool (please don’t ask me the name of the tool) to take backup. This tool was compressing the backup along with taking backup. I have had a very good experience with this tool almost all the time except this one sparse experience. When I tried to take backup using the native SQL Server compressed backup, there was a very small value on this wait type and the backup was much faster. However, when I attempted with the third party backup tool, this value was very high again and was taking much more time. The third party tool had many other features but the client was not using these features. We end up using the native SQL Server Compressed backup and it worked very well. If I get to see this higher in my future consultancy, I will try to understand this wait type much more in detail and so probably I would able to come to some solid solution. Read all the post in the Wait Types and Queue series. Note: The information presented here is from my experience and there is no way that I claim it to be accurate. I suggest reading Book OnLine for further clarification. All the discussion of Wait Stats in this blog is generic and varies from system to system. It is recommended that you test this on a development server before implementing it to a production server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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• PASS: 2013 Summit Location

  - by Bill Graziano

  HQ recently posted a brief update on our search for a location for 2013.  It includes links to posts by four Board members and two community members. I’d like to add my thoughts to the mix and ask you a question.  But I can’t give you a real understanding without telling you some history first. So far we’ve had the Summit in Chicago, San Francisco, Orlando, Dallas, Denver and Seattle.  Each has a little different feel and distinct memories.  I enjoyed getting drinks by the pool in Orlando after the sessions ended.  I didn’t like that our location in Dallas was so far away from all the nightlife.  Denver was in downtown but we had real challenges with hotels.  I enjoyed the different locations.  I always enjoyed the announcement during the third keynote with the location of the next Summit. There are two big events that impacted my thinking on the Summit location.  The first was our transition to the new management company in early 2007.  The event that September in Denver was put on with a six month planning cycle by a brand new headquarters staff.  It wasn’t perfect but came off much better than I had dared to hope.  It also moved us out of the cookie cutter conferences that we used to do into a model where we have a lot more control.  I think you’ll all agree that the production values of our last few Summits have been fantastic.  That Summit also led to our changing relationship with Microsoft.  Microsoft holds two seats on the PASS Board.  All the PASS Board members face the same challenge: we all have full-time jobs and PASS comes in second place professionally (or sometimes further back).  Starting in 2008 we were assigned a liaison from Microsoft that had a much larger block of time to coordinate with us.  That changed everything between PASS and Microsoft.  Suddenly we were talking to product marketing, Microsoft PR, their event team, the Tech*Ed team, the education division, their user group team and their field sales team – locally and internationally.  We strengthened our relationship with CSS, SQLCAT and the engineering teams.  We had exposure at the executive level that we’d never had before.  And their level of participation at the Summit changed from under 100 people to 400-500 people.  I think those 400+ Microsoft employees have value at a conference on Microsoft SQL Server.  For the first time, Seattle had a real competitive advantage over other cities. I’m one that looked very hard at staying in Seattle for a long, long time.  I think those Microsoft engineers have value to our attendees.  I think the increased support that Microsoft can provide when we’re in Seattle has value to our attendees.  But that doesn’t tell the whole story.  There’s a significant (and vocal!) percentage of our membership that wants the Summit outside Seattle.  Post-2007 PASS doesn’t know what it’s like to have a Summit outside of Seattle.  I think until we have a Summit in another city we won’t really know the trade-offs. I think a model where we move every third or every other year is interesting.  But until we have another Summit outside Seattle and we can evaluate the logistics and how important it is to have depth and variety in our Microsoft participation we won’t really know. Another benefit that comes with a move is variety or diversity.  I learn more when I’m exposed to new things and new people.  I believe that moving the Summit will give a different set of people an opportunity to attend. Grant Fritchey writes “It seems that the board is leaning, extremely heavily, towards making it a permanent fixture in Seattle.”  I don’t believe that’s true.  I know there was discussion of that earlier but I don’t believe it’s true now. And that brings me to my question.  Do we announce the city now or do we wait until the 2012 Summit?  I’m happy to announce Seattle vs. not-Seattle as soon as we sign the contract.  But I’d like to leave the actual city announcement until the 2011 Summit.  I like the drama and mystery of it.  I also like that it doesn’t give you a reason to skip a Summit and wait for the next one if it’s closer or back in Seattle.  The other side of the coin is that your planning is easier if you know where it is.  What do you think?

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• June is going to be a busy month!

  - by Monica Kumar

  Who says things slow down in summer? Well, maybe for school kids, but certainly not for Oracle's Virtualization team! June is turning out to be one of the busiest months for us. We are going to be participating in a number of industry events. If you happen to be at any of these, please stop by the Oracle booth and our session/s. Let's go through a run down of these events. 1. 13th Annual Call Center Week June 4-8 Ceasar's Palace, Las Vegas  Event website You're now wondering...why are we at this call center show. It's really simple, Oracle's Desktop Virtualization solutions offer the best way for call center to reliably and securely access enterprise apps using a variety of endpoint devices such as an iPad or a Sun Ray Client. Provisioning new employees becomes a breeze. We'll be jointly showcasing our solution with Oracle's CRM team. Come check us out.  2. Gartner Infrastructure & Management, Florida June 5-7 Orlando, FL  Event website Oracle is a Premier sponsor of the Gartner IOM Summit this June 5 – 7, 2012 in Orlando, FL.  Attendees will have the opportunity to meet with Oracle experts in a variety of sessions, including demonstrations during the showcase receptions. 3. Cloud Expo East Check out our website for details of our participation. Stop by at booth 511 to talk to our Cloud, Virtualization and Big Data experts. In addition, we're delivering a number of sessions at Cloud Expo. The one I want to highlight is the following: Session: Borderless Applications in the Cloud with Oracle VM and Oracle Virtual Assembly Builder Abstract: As virtualization adoption progresses beyond server consolidation, this is also transforming how enterprise applications are deployed and managed in an agile environment. The traditional method of business-critical application deployment where administrators have to contend with an array of unrelated tools, custom scripts to deploy and manage applications, OS and VM instances into a fast changing cloud computing environment can no longer scale effectively to achieve response time and desired efficiency. Oracle VM and Oracle Virtual Assembly Builder allow applications, associated components, deployment metadata, management policies and best practices to be encapsulated into ready-to-run VMs for rapid, repeatable deployment and ease of management. Join us in this Cloud Expo session to see how Oracle VM and Oracle Virtual Assembly Builder allow you to deploy complex multi-tier applications in minutes and enables you to easily onboard existing applications to cloud environments.  Get your free Cloud Expo pass now!  We're offering complimentary VIP Gold Passes. Go to https://www.blueskyz.com/v3/Login.aspx?ClientID=19&EventID=56&sg=177, click “Continue” if you are a New User or log-in if you have already created an account. Once there, you can view the Agenda or Register for Cloud Expo. To register - fill out the basic business card questions and then enter oracleVIPgold in the Priority Code field to change the price from $2,000 to $0. 4. CiscoLive 2012  June 10-14 San Diego, CA Event website Our Oracle VM and Oracle Linux experts will talk about joint collaboration with Cisco on UCS. We'll also highlight customer use cases. 5. Gartner Infrastructure & Operations Management Summit, EMEA Dates: June 11-12 Frankfurt, Germany Event website Meet experts from our Virtualization and Linux team in EMEA. Stop by our booth and find out what's new in Oracle VM Server for x86 and Oracle Linux. June is going to be busy.

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Implement Tree/Details With Taskflow Regions Using EJB

  - by Deepak Siddappa

  This article describes on Display Tree/Details using taskflow regions.Use Case DescriptionLet us take scenario where we need to display Tree/Details, left region contains category hierarchy with items listed in a tree structure (ex:- Region-Countries-Locations-Departments in tree format) and right region contains the Employees list.In detail, Here User may drills down through categories using a tree until Employees are listed. Clicking the tree node name displays Employee list in the adjacent pane related to particular tree node. Implementation StepsThe script for creating the tables and inserting the data required for this application CreateSchema.sql Lets create a Java EE Web Application with Entities based on Regions, Countries, Locations, Departments and Employees table. Create a Stateless Session Bean and data control for the Stateless Session Bean. Add the below code to the session bean and expose the method in local/remote interface and generate a data control for that.Note:- Here in the below code "em" is a EntityManager. public List<Employees> empFilteredByTreeNode(String treeNodeType, String paramValue) { String queryString = null; try { if (treeNodeType == "null") { queryString = "select * from Employees emp ORDER BY emp.employee_id ASC"; } else if (Pattern.matches("[a-zA-Z]+[_]+[a-zA-Z]+[_]+[[0-9]+]+", treeNodeType)) { queryString = "select * from employees emp INNER JOIN departments dept\n" + "ON emp.department_id = dept.department_id JOIN locations loc\n" + "ON dept.location_id = loc.location_id JOIN countries cont\n" + "ON loc.country_id = cont.country_id JOIN regions reg\n" + "ON cont.region_id = reg.region_id and reg.region_name = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.contains("regionsFindAll_bc_countriesList_1")) { queryString = "select * from employees emp INNER JOIN departments dept \n" + "ON emp.department_id = dept.department_id JOIN locations loc \n" + "ON dept.location_id = loc.location_id JOIN countries cont \n" + "ON loc.country_id = cont.country_id and cont.country_name = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.contains("regionsFindAll_bc_locationsList_1")) { queryString = "select * from employees emp INNER JOIN departments dept ON emp.department_id = dept.department_id JOIN locations loc ON dept.location_id = loc.location_id and loc.city = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.trim().contains("regionsFindAll_bc_departmentsList_1")) { queryString = "select * from Employees emp INNER JOIN Departments dept ON emp.DEPARTMENT_ID = dept.DEPARTMENT_ID and dept.DEPARTMENT_NAME = '" + paramValue + "'"; } } catch (NullPointerException e) { System.out.println(e.getMessage()); } return em.createNativeQuery(queryString, Employees.class).getResultList(); } In the ViewController project, create two ADF taskflow with page Fragments and name them as FirstTaskflow and SecondTaskflow respectively. Open FirstTaskflow,from component palette drop view(Page Fragment) name it as TreeList.jsff. Open SeconfTaskflow, from component palette drop view(Page Fragment) name it as EmpList.jsff and create two paramters in its overview parameters tab as shown in below image. Open TreeList.jsff , from data control palette drop regionsFindAll->Tree as ADF Tree. In Edit Tree Binding dialog, for Tree Level Rules select the display attributes as follows:-model.Regions - regionNamemodel.Countries - countryNamemodel.Locations - citymodel.Departments - departmentName In structure panel, click on af:Tree - t1 and select selectionListener with edit property. Create a "TreeBean" managed bean with scope as "session" as shown in below Image. Create new method as getTreeNodeSelectedValue and click ok. Open TreeBean managed bean and add the below code: private String treeNodeType; private String paramValue; public void getTreeNodeSelectedValue(SelectionEvent selectionEvent) { RichTree tree = (RichTree)selectionEvent.getSource(); RowKeySet addedSet = selectionEvent.getAddedSet(); Iterator i = addedSet.iterator(); TreeModel model = (TreeModel)tree.getValue(); model.setRowKey(i.next()); JUCtrlHierNodeBinding node = (JUCtrlHierNodeBinding)tree.getRowData(); //oracle.jbo.Row Row rw = node.getRow(); Object selectedTreeNode = node.getAttribute(0); Object treeListType = node.getBindings(); String treeNodeType = treeListType.toString(); this.setParamValue(selectedTreeNode.toString()); this.setTreeNodeType(treeNodeType); } public void setTreeNodeType(String treeNodeType) { this.treeNodeType = treeNodeType; } public String getTreeNodeType() { return treeNodeType; } public void setParamValue(String paramValue) { this.paramValue = paramValue; } public String getParamValue() { return paramValue; }<br /> Open EmpList.jsff , from data control palette drop empFilteredByTreeNode->Employees->Table as ADF Read-only Table. After selecting the  Employees result set, in Edit Action Binding dialog window pass the pageFlowScope parameters as shown in below Image. In empList.jsff page, click Binding tab and click on Create Executable binding and select Invoke action and follow as shown in below image. Edit executeEmpFiltered invoke action properties and set the Refresh to ifNeeded, So when ever the page needs the method will be executed. Create Main.jspx page with page template as Oracle Three Column Layout. Drop FirstTaskflow as Region in start facet and drop SecondTaskflow as Region in center facet, Edit task Flow Binding dialog window pass the Input Paramters as shown in below Image. Run the Main.jspx, tree will be displayed in left region and emp details will displyaed on the right region. Click on the Americas in tree node, all emp related to the Americas related will be displayed. Click on Americas->United States of America->South San Francisco->Accounting, only employee belongs to the Accounting department will be displayed.

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• Hyper-V Live Migration across Sites!

  - by Ryan Roussel

  One of the great sessions I sat in on at Tech Ed this week was stretching a Windows 2008 R2 Hyper-V  Failover Cluster across sites.  With this ability, you could actually implement a Hyper-V cluster where you could migrate or even Live Migrate VMs across sites.   With this area’s propensity for Hurricanes, this will be a very popular topic for me over the next few months. While this technology is possible today, it’s also very complicated and can be very expensive to implement.    First your WAN connection has to support the ability to trunk your VLAN across both sites in order to Live Migrate.  This means you can’t use a Layer 3 routed connection like MPLS.  It has to be a Metro Ethernet connection or "Dark Fiber”.  Dark Fiber is unused Fiber already in the ground that can be leased from  various providers. Both of these connections would allow you to trunk layer 2 across your WAN.  Cisco does have the ability to trunk layer 2 across a routed connection by muxing the traffic but this is only available in their Nexus product line which has a very steep price tag.   If you are stuck with MPLS or the like and Nexus switching is not a realistic possibility, you will have to implement a multi-subnet cluster in which case Live Migration won’t be possible.  However you can still failover VMs to the remote site with some planning and manual intervention.  The consideration here is that the VMs will be on a different subnet once migrated, so you will have to change the IP addressing of your VMs.  This also has ramifications with DNS and Name resolution to control your down time.  DHCP with Reservations for your VMs is the preferred method to achieve the IP changes as this will automate that part of the process.   Secondly, you will have to have  a mechanism to replicate your storage across both sites.  Many SAN vendors natively support hardware based synchronous and asynchronous replication.  Some even support cluster shared volumes which were introduced in 2008 R2.   If your SANs do not support this natively, there are alternative file based replication products either software based like Double Take or hardware appliance like EMC.  Be sure to check with your vendor on the support of Disk majority if you’re replicating your quorum disk between SANs.   The last consideration is the ability to maintain quorum for your cluster.  If your replication provider does not support Disk Majority through replication, you will have to explore Node Majority with File Share Witness.  This will affect your design as a 3 node cluster with 1 node at the remote site and FSW at the production site would not have the ability to maintain quorum if the production site was lost. MS best practice for this would be to implement an even node cluster with 2 nodes at  each site and the FSW at a third site.   And there you have it.  While some considerations and research goes into implementing this solution, even a multi-subnet solution would be invaluable to organizations in the implementations of “warm” DR sites.

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• SQL Server IO handling mechanism can be severely affected by high CPU usage

  - by sqlworkshops

  Are you using SSD or SAN / NAS based storage solution and sporadically observe SQL Server experiencing high IO wait times or from time to time your DAS / HDD becomes very slow according to SQL Server statistics? Read on… I need your help to up vote my connect item – https://connect.microsoft.com/SQLServer/feedback/details/744650/sql-server-io-handling-mechanism-can-be-severely-affected-by-high-cpu-usage. Instead of taking few seconds, queries could take minutes/hours to complete when CPU is busy.In SQL Server when a query / request needs to read data that is not in data cache or when the request has to write to disk, like transaction log records, the request / task will queue up the IO operation and wait for it to complete (task in suspended state, this wait time is the resource wait time). When the IO operation is complete, the task will be queued to run on the CPU. If the CPU is busy executing other tasks, this task will wait (task in runnable state) until other tasks in the queue either complete or get suspended due to waits or exhaust their quantum of 4ms (this is the signal wait time, which along with resource wait time will increase the overall wait time). When the CPU becomes free, the task will finally be run on the CPU (task in running state).The signal wait time can be up to 4ms per runnable task, this is by design. So if a CPU has 5 runnable tasks in the queue, then this query after the resource becomes available might wait up to a maximum of 5 X 4ms = 20ms in the runnable state (normally less as other tasks might not use the full quantum).In case the CPU usage is high, let’s say many CPU intensive queries are running on the instance, there is a possibility that the IO operations that are completed at the Hardware and Operating System level are not yet processed by SQL Server, keeping the task in the resource wait state for longer than necessary. In case of an SSD, the IO operation might even complete in less than a millisecond, but it might take SQL Server 100s of milliseconds, for instance, to process the completed IO operation. For example, let’s say you have a user inserting 500 rows in individual transactions. When the transaction log is on an SSD or battery backed up controller that has write cache enabled, all of these inserts will complete in 100 to 200ms. With a CPU intensive parallel query executing across all CPU cores, the same inserts might take minutes to complete. WRITELOG wait time will be very high in this case (both under sys.dm_io_virtual_file_stats and sys.dm_os_wait_stats). In addition you will notice a large number of WAITELOG waits since log records are written by LOG WRITER and hence very high signal_wait_time_ms leading to more query delays. However, Performance Monitor Counter, PhysicalDisk, Avg. Disk sec/Write will report very low latency times.Such delayed IO handling also occurs to read operations with artificially very high PAGEIOLATCH_SH wait time (with number of PAGEIOLATCH_SH waits remaining the same). This problem will manifest more and more as customers start using SSD based storage for SQL Server, since they drive the CPU usage to the limits with faster IOs. We have a few workarounds for specific scenarios, but we think Microsoft should resolve this issue at the product level. We have a connect item open – https://connect.microsoft.com/SQLServer/feedback/details/744650/sql-server-io-handling-mechanism-can-be-severely-affected-by-high-cpu-usage - (with example scripts) to reproduce this behavior, please up vote the item so the issue will be addressed by the SQL Server product team soon.Thanks for your help and best regards,Ramesh MeyyappanHome: www.sqlworkshops.comLinkedIn: http://at.linkedin.com/in/rmeyyappan

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• Rolling Along: PASS Board Year 2, Q2

  - by Denise McInerney

  Eighteen months into my time as a PASS Director I’m especially proud of what the Virtual Chapters have accomplished and want to share that progress with you. I'm also pleased that the organization has invested more resources to support the VCs. In this quarter I got to attend two conferences and meet more members of the SQL community. Virtual Chapters In the first six months of 2013 VCs have hosted more than 50 webinars, offering free technical education to over 6200 attendees. This is a great benefit to PASS members; thanks to the VC leaders, volunteers and speakers who contribute their time to produce these events. The Performance VC held their “Summer Performance Palooza”, an event featuring eight back-to-back sessions. Links to the session recordings can be found on the VCs web site. The new webinar platform, GoToWebinar, has been rolled out to all the VCs. This is a more stable, scalable platform and represents an important investment into the future of the VCs. A few new VCs are in the planning stages, including one focused on Security and one for Russian speakers. Visit the Virtual Chapter home page to sign up for the chapters that interest you. Each Virtual Chapter is offering a discount code for PASS Summit 2013. Be sure to ask your VC leader for the code to save $200 on Summit registration. 24 Hours of PASS The next 24HOP will be on July 31. This Summit Preview edition will feature 24 consecutive webcasts presented by experts who will be speaking at Summit in October. Registration for this free event is open now. And we will be using the GoToWebinar platform for 24HOP also. Business Analytics Conference April marked the first PASS Business Analytics Conference in Chicago. This introduced PASS to another segment of data professionals: the analysts and data scientists who work with the world’s growing collection of data. Overall the inaugural event was a success and gave us a glimpse into this increasingly important space. After Chicago the Board had several serious discussions about the lessons learned from this seven and what we should do next. We agreed to apply those lessons and continue to invest in this event; there will be a PASS Business Analytics Conference in 2014. I’m very pleased the next event will be in San Jose, CA, the heart of Silicon Valley, a place where a great deal of investment and innovation in data analytics is taking place. Global SQL Community Over the last couple of years PASS has been taking steps to become more relevant to SQL communities in different parts of the world. In May I had the opportunity to attend SQL Bits XI in Nottingham, England. It was enlightening to meet and talk with SQL professionals from around the U.K. as well as many other European countries. The many SQL Bits volunteers put on a great event and were gracious hosts. Budgets The Board passed the FY14 budget at the end of June. The  budget process can be challenging and requires the Board to make some difficult choices about where to allocate resources. Overall I’m satisfied with the decisions we made and think we are investing in the right activities and programs. Next Up The Board is meeting July 18-19 in Kansas City. We will be holding the Executive Committee election for the Exec Co that will take office in 2014. We will also be discussing plans for the next BA conference as well as the next steps for our Global Growth initiative. Applications for the upcoming Board of Directors election open on July 24. If you are considering running for the Board you can visit the PASS elections site to learn more about the election process. And I encourage anyone considering running to reach out to current and past Board members to learn about what the role entails. Plans for the next PASS Summit are in full swing. We are working on some fun new ideas to introduce attendees to the many ways to become involved in the SQL community.

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• JavaDay Taipei 2014 Trip Report

  - by reza_rahman

  JavaDay Taipei 2014 was held at the Taipei International Convention Center on August 1st. Organized by Oracle University, it is one of the largest Java developer events in Taiwan. This was another successful year for JavaDay Taipei with a fully sold out venue packed with youthful, energetic developers (this was my second time at the event and I have already been invited to speak again next year!). In addition to Oracle speakers like me, Steve Chin and Naveen Asrani, the event also featured a bevy of local speakers including Taipei Java community leaders. Topics included Java SE, Java EE, JavaFX, cloud and Big Data. It was my pleasure and privilege to present one of the opening keynotes for the event. I presented my session on Java EE titled "JavaEE.Next(): Java EE 7, 8, and Beyond". I covered the changes in Java EE 7 as well as what's coming in Java EE 8. I demoed the Cargo Tracker Java EE BluePrints. I also briefly talked about Adopt-a-JSR for Java EE 8. The slides for the keynote are below (click here to download and view the actual PDF): It appears your Web browser is not configured to display PDF files. No worries, just click here to download the PDF file. In the afternoon I did my JavaScript + Java EE 7 talk titled "Using JavaScript/HTML5 Rich Clients with Java EE 7". This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The talk was completely packed. The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. I am delivering this material at JavaOne 2014 as a two-hour tutorial. This should give me a little more bandwidth to dig a little deeper, especially on the JavaScript end. I finished off Java Day Taipei with my talk titled "Using NoSQL with ~JPA, EclipseLink and Java EE" (this was the last session of the conference). The talk covers an interesting gap that there is surprisingly little material on out there. The talk has three parts -- a birds-eye view of the NoSQL landscape, how to use NoSQL via a JPA centric facade using EclipseLink NoSQL, Hibernate OGM, DataNucleus, Kundera, Easy-Cassandra, etc and how to use NoSQL native APIs in Java EE via CDI. The slides for the talk are here: Using NoSQL with ~JPA, EclipseLink and Java EE from Reza Rahman The JPA based demo is available here, while the CDI based demo is available here. Both demos use MongoDB as the data store. Do let me know if you need help getting the demos up and running. After the event the Oracle University folks hosted a reception in the evening which was very well attended by organizers, speakers and local Java community leaders. I am extremely saddened by the fact that this otherwise excellent trip was scarred by terrible tragedy. After the conference I joined a few folks for a hike on the Maokong Mountain on Saturday. The group included friends in the Taiwanese Java community including Ian and Robbie Cheng. Without warning, fatal tragedy struck on a remote part of the trail. Despite best efforts by us, the excellent Taiwanese Emergency Rescue Team and World class Taiwanese physicians we were unable to save our friend Robbie Cheng's life. Robbie was just thirty-four years old and is survived by his younger brother, mother and father. Being the father of a young child myself, I can only imagine the deep sorrow that this senseless loss unleashes. Robbie was a key member of the Taiwanese Java community and a Java Evangelist at Sun at one point. Ironically the only picture I was able to take of the trail was mere moments before tragedy. I thought I should place him in that picture in profoundly respectful memoriam: Perhaps there is some solace in the fact that there is something inherently honorable in living a bright life, dying young and meeting one's end on a beautiful remote mountain trail few venture to behold let alone attempt to ascend in a long and tired lifetime. Perhaps I'd even say it's a fate I would not entirely regret facing if it were my own. With that thought in mind it seems appropriate to me to quote some lyrics from the song "Runes to My Memory" by legendary Swedish heavy metal band Amon Amarth idealizing a fallen Viking warrior cut down in his prime: "Here I lie on wet sand I will not make it home I clench my sword in my hand Say farewell to those I love When I am dead Lay me in a mound Place my weapons by my side For the journey to Hall up high When I am dead Lay me in a mound Raise a stone for all to see Runes carved to my memory" I submit my deepest condolences to Robbie's family and hope my next trip to Taiwan ends in a less somber note.

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• BI&EPM in Focus November 2012

  - by Mike.Hallett(at)Oracle-BI&EPM

  Customers ·       San Diego Unified School District Harnesses Attendance, Procurement, and Operational Data with Oracle Exalytics, Generating $4.4 Million in Savings ·       NilsonGroup chooses Oracle Exalytics In-Memory Machine as their solution to access critical data to keep its stores competitive with real-time Mobile BI:  Video ·       Nykredit, in the Danish Financial Sector, describes their experiences from testing the Exalytics Business Intelligence Machine: Video  ·       Sodexo chose Oracle Exalytics as their business analytics platform:  Video ·       AstraZeneca (US, Canada, MedImmune) Improves Insight, Analytics, and Reporting, Enterprisewide with Unified Planning on a Single Platform ·       Experian Consolidates Reporting Systems for One, Global View of Financial Data and Improves Planning for Continued Growth ·       Munchkin Gives its Line of Children’s Products Plenty of Room to Grow in an Upgraded Enterprise Application Environment ·       Top 20 EPM Customer Snapshots, in One Handy Booklet (link) ·       Customer and Partner Successes: Link to Complete Archive Enterprise Performance Management ·       Nov 15: Is Hope and Email the Core of your Reconciliation Process? (link) ·       Replay: Integrated Business Planning, Featuring Leggett & Platt (link) ·       Whitepaper: The New Competitive Advantage - Strategic CIO's Embrace the Cloud (link) ·       Press: Oracle Enterprise Performance Management Driving Significant Improvements in Budget Management and Reporting for Public Sector Organizations (link) ·       Enterprise Performance Management Video Feature Overviews, Now Available on YouTube (link) ·       NEW Solution Brief - Oracle Hyperion Planning on the Oracle Exalytics In-Memory Machine (link) ·       For Insurance sector: Datasheet for new release V2.0 - Oracle Quantitative Management and Reporting for Solvency II (link) ·       Whitepaper FSN 2012: Managing Risk and Uncertainty, an Executive's Guide to Integrated Business Planning (link) ·       NEW Datasheet for Oracle Planning and Budgeting Cloud Service (link) ·       Blog: Planning in the Cloud - For Real Business Intelligence ·       Press: Latest Release of Oracle Exalytics In-Memory Machine Software Enables Customers to View and Analyze Data at the Speed of Business (link) ·       Press: New Release (11.1.1.6.2BP1) of Oracle Business Intelligence Enables Users to Quickly Access and Analyze Key Business Information, Anytime, Anywhere (link) ·       Mark Hurd Interviewed on USA Today about Big Data & Analytics (link) ·       Whitepaper: Mastering Big Data - CFO Strategies to Transform Insight into Opportunity (link) ·       Nov 15: Improve Asset Utilization. Achieve Greater Profitability: Oracle Enterprise Asset Management Analytics (link) ·       Replay: Oracle Enterprise Asset Mgmt Analytics and Oracle Manufacturing Analytics (link) ·       Overload to Impact: An Industry Scorecard on Big Data Business Challenges (link) ·       Webcast Replay: Overview of Oracle Endeca Informational Discovery (link) ·       OBIEE 11g: Required and Recommended Patches and Patch Sets (link)

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• faster implementation of sum ( for Codility test )

  - by Oscar Reyes

  How can the following simple implementation of sum be faster? private long sum( int [] a, int begin, int end ) { if( a == null ) { return 0; } long r = 0; for( int i = begin ; i < end ; i++ ) { r+= a[i]; } return r; } EDIT Background is in order. Reading latest entry on coding horror, I came to this site: http://codility.com which has this interesting programming test. Anyway, I got 60 out of 100 in my submission, and basically ( I think ) is because this implementation of sum, because those parts where I failed are the performance parts. I'm getting TIME_OUT_ERROR's So, I was wondering if an optimization in the algorithm is possible. So, no built in functions or assembly would be allowed. This my be done in C, C++, C#, Java or pretty much in any other. EDIT As usual, mmyers was right. I did profile the code and I saw most of the time was spent on that function, but I didn't understand why. So what I did was to throw away my implementation and start with a new one. This time I've got an optimal solution [ according to San Jacinto O(n) -see comments to MSN below - ] This time I've got 81% on Codility which I think is good enough. The problem is that I didn't take the 30 mins. but around 2 hrs. but I guess that leaves me still as a good programmer, for I could work on the problem until I found an optimal solution: Here's my result. I never understood what is those "combinations of..." nor how to test "extreme_first"

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• "cloud architecture" concepts in a system architecture diagrams

  - by markus

  If you design a distributed application for easy scale-out, or you just want to make use of any of the new “cloud computing” offerings by Amazon, Google or Microsoft, there are some typical concepts or components you usually end up using: distributed blob storage (aka S3) asynchronous, durable message queues (aka SQS) non-Relational-/non-transactional databases (like SimpleDB, Google BigTable, Azure SQL Services) distributed background worker pool load-balanced, edge-service processes handling user requests (often virtualized) distributed caches (like memcached) CDN (content delivery network like Akamai) Now when it comes to design and sketch an architecture that makes use of such patterns, are there any commonly used symbols I could use? Or even a download with some cool Visio stencils? :) It doesn’t have to be a formal system like UML but I think it would be great if there were symbols that everyone knows and understands, like we have commonly used shapes for databases or a documents, for example. I think it would be important to not mix it up with traditional concepts like a normal file system (local or network server/SAN), or a relational database. Simply speaking, I want to be able to draw some conclusions about an application’s scalability or data consistency issues by just looking at the system architecture overview diagram. Update: Thank you very much for your answers. I like the idea of putting a small "cloud symbol" on the traditional symbols. However I leave this thread open just in case someone will find specific symbols (maybe in a book or so) - or uploaded some pimped up Visio stencils ;)

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