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  • When is your interview?

    - by Rob Farley
    Sometimes it’s tough to evaluate someone – to figure out if you think they’d be worth hiring. These days, since starting LobsterPot Solutions, I have my share of interviews, on both sides of the desk. Sometimes I’m checking out potential staff members; sometimes I’m persuading someone else to get us on board for a project. Regardless of who is on which side of the desk, we’re both checking each other out. The world is not how it was some years ago. I’m pretty sure that every time I walk into a room for an interview, I’ve searched for them online, and they’ve searched for me. I suspect they usually have the easier time finding me, although there are obviously other Rob Farleys in the world. They may have even checked out some of my presentations from conferences, read my blog posts, maybe even heard me tell jokes or sing. I know some people need me to explain who I am, but for the most part, I think they’ve done plenty of research long before I’ve walked in the room. I remember when this was different (as it could be for you still). I remember a time when I dealt with recruitment agents, looking for work. I remember sitting in rooms having been giving a test designed to find out if I knew my stuff or not, and then being pulled into interviews with managers who had to find out if I could communicate effectively. I’d need to explain who I was, what kind of person I was, what my value-system involved, and so on. I’m sure you understand what I’m getting at. (Oh, and in case you hadn’t realised, it’s a T-SQL Tuesday post, this month about interviews.) At TechEd Australia some years ago (either 2009 or 2010 – I forget which), I remember hearing a comment made during the ‘locknote’, the closing session. The presenter described a conversation he’d heard between two girls, discussing a guy that one of them had just started dating. The other girl expressed horror at the fact that her friend had met this guy in person, rather than through an online dating agency. The presenter pointed out that people realise that there’s a certain level of safety provided through the checks that those sites do. I’m not sure I completely trust this, but I’m sure it’s true for people’s technical profiles. If I interview someone, I hope they have a profile. I hope I can look at what they already know. I hope I can get samples of their work, and see how they communicate. I hope I can get a feel for their sense of humour. I hope I already know exactly what kind of person they are – their value system, their beliefs, their passions. Even their grammar. I can work out if the person is a good risk or not from who they are online. If they don’t have an online presence, then I don’t have this information, and the risk is higher. So if you’re interviewing with me, your interview started long before the conversation. I hope it started before I’d ever heard of you. I know the interview in which I’m being assessed started before I even knew there was a product called SQL Server. It’s reflected in what I write. It’s in the way I present. I have spent my life becoming me – so let’s talk! @rob_farley

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  • How to Waste Your Marketing Budget

    - by Mike Stiles
    Philosophers have long said if you find out where a man’s money is, you’ll know where his heart is. Find out where money in a marketing budget is allocated, and you’ll know how adaptive and ready that company is for the near future. Marketing spends are an investment. Not unlike buying stock, the money is placed in areas the marketer feels will yield the highest return. Good stock pickers know the lay of the land, the sectors, the companies, and trends. Likewise, good marketers should know the media available to them, their audience, what they like & want, what they want their marketing to achieve…and trends. So what are they doing? And how are they doing? A recent eTail report shows nearly half of retailers planned on focusing on SEO, SEM, and site research technologies in the coming months. On the surface, that’s smart. You want people to find you. And you’re willing to let the SEO tail wag the dog and dictate the quality (or lack thereof) of your content such as blogs to make that happen. So search is prioritized well ahead of social, multi-channel initiatives, email, even mobile - despite the undisputed explosive growth and adoption of it by the public. 13% of retailers plan to focus on online video in the next 3 months. 29% said they’d look at it in 6 months. Buying SEO trickery is easy. Attracting and holding an audience with wanted, relevant content…that’s the hard part. So marketers continue to kick the content can down the road. Pretty risky since content can draw and bind customers to you. Asked to look a year ahead, retailers started thinking about CRM systems, customer segmentation, and loyalty, (again well ahead of online video, social and site personalization). What these investors are missing is social is spreading across every function of the enterprise and will be a part of CRM, personalization, loyalty programs, etc. They’re using social for engagement but not for PR, customer service, and sales. Mistake. Allocations are being made seemingly blind to the trends. Even more peculiar are the results of an analysis Mary Meeker of Kleiner Perkins made. She looked at how much time people spend with media types and how marketers are investing in those media. 26% of media consumption is online, marketers spend 22% of their ad budgets there. 10% of media time is spent with mobile, but marketers are spending 1% of their ad budgets there. 7% of media time is spent with print, but (get this) marketers spend 25% of their ad budgets there. It’s like being on Superman’s Bizarro World. Mary adds that of the online spending, most goes to search while spends on content, even ad content, stayed flat. Stock pickers know to buy low and sell high. It means peering with info in hand into the likely future of a stock and making the investment in it before it peaks. Either marketers aren’t believing the data and trends they’re seeing, or they can’t convince higher-ups to acknowledge change and adjust their portfolios accordingly. Follow @mikestilesImage via stock.xchng

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  • Android Jelly bean database is locked (code 5)

    - by mtraxdroid
    Im getting a database is locked (code 5) in my ListActivity the code works in the other versions of the Emulator but fails in the 4.1 version of the emulator E/SQLiteLog( 2132): (5) database is locked E/SQLiteDatabase( 2132): Failed to open database '/data/data/id.online.mydroid/databases/geo.db'. E/SQLiteDatabase( 2132): android.database.sqlite.SQLiteDatabaseLockedException: database is locked (code 5): , while compiling: PRAGMA al_mode E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnection.nativePrepareStatement(Native Method) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnection.acquirePreparedStatement(SQLiteConnection.java:882) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnection.executeForString(SQLiteConnection.java:627) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnection.setJournalMode(SQLiteConnection.java:313) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnection.setWalModeFromConfiguration(SQLiteConnection.java:287) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnection.open(SQLiteConnection.java:215) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnection.open(SQLiteConnection.java:193) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnectionPool.openConnectionLocked(SQLiteConnectionPool.java:463) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnectionPool.open(SQLiteConnectionPool.java:185) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteConnectionPool.open(SQLiteConnectionPool.java:177) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteDatabase.openInner(SQLiteDatabase.java:804) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteDatabase.open(SQLiteDatabase.java:789) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteDatabase.openDatabase(SQLiteDatabase.java:694) E/SQLiteDatabase( 2132): at android.app.ContextImpl.openOrCreateDatabase(ContextImpl.java:804) E/SQLiteDatabase( 2132): at android.content.ContextWrapper.openOrCreateDatabase(ContextWrapper.java:221) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteOpenHelper.getDatabaseLocked(SQLiteOpenHelper.java:224) E/SQLiteDatabase( 2132): at android.database.sqlite.SQLiteOpenHelper.getReadableDatabase(SQLiteOpenHelper.java:188) E/SQLiteDatabase( 2132): at id.online.mydroid.myDB.openForRead(myDB.java:158) E/SQLiteDatabase( 2132): at id.online.mydroid.mydroid.refreshCount(mydroid.java:207) E/SQLiteDatabase( 2132): at id.online.mydroid.mydroid.onResume(mydroid.java:525) Blockquote

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  • Single developer, project organization

    - by poke
    I am looking for a good (and free) way to organize some of my personal projects. I am saying "organize" because I'm not sure, if the standard project management software solutions are exactly what I am looking for and especially something what I, as a single developer, need. In general, I just want to keep my progress of my projects organized in some way. I would like to be able to keep track of milestones and split those into multiple smaller tasks, so I can keep track of my progress. So some task/issue based system would probably be good, especially as I also want to keep track of issues/bugs with specific versions (although I alone will create those issues). I am and will be the only developer on those projects, so it doesn't matter if the software is offline or online, and I also don't need any collaboration features (like commenting on things, or assigning tasks to other developers etc). But if there is a good software that fits my needs, and in addition it has those things, I don't really care. After all it's easy enough to not use available features. Many online solutions also offer integrated code hosting. I am using git internally, but I don't plan to push any of the code, so such a feature is not needed either. In case of online solutions however I would like the projects to be closed to the public (some of the online utilities only offer open source projects for free and require payments for private projects). I have looked at some project management solutions already, I also read some similar questions here on SO. But given that I'm a single developer, my focus is probably a bit different as when others ask for a huge distributed software that supports many developers and different collaboration features. Some standard answers such as Trac (which also only supports one project), Redmine and FogBUGZ look interesting, but are a bit off my interest (although you may change my mind on that :P). Currently, I'm looking at Indefero which doesn't look too bad. But what do you think?

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  • Selenium: Can i test if a page loaded a flash app (ie a swf) properly?

    - by Max Williams
    hi all. I'm writing some selenium tests (in rspec for a rails app). One of my pages loads a swf and while i don't want to test the functionality of this flash app i do want to test that it loaded up ok. Is this possible? In case it helps, the html to load the swf is: <OBJECT classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0" width="800" height="600"> <PARAM NAME=movie VALUE="http://localhost:3000/assets/players/millionaire/millionaire.swf"> <PARAM NAME=quality VALUE="high"> <PARAM NAME=FlashVars VALUE="quizXML=http://localhost:3000/quizzes/371.xml?online=true&myURL=http://localhost:3000/assets/players/millionaire/&online=true"> <param name=width value="800"> <param name=height value="600"> <EMBED src="http://localhost:3000/assets/players/millionaire/millionaire.swf" FlashVars="quizXML=http://localhost:3000/quizzes/371.xml?online=true&myURL=http://localhost:3000/assets/players/millionaire/&online=true" width="800" height="600" quality=high TYPE="application/x-shockwave-flash" PLUGINSPAGE="http://www.macromedia.com/go/getflashplayer"> </EMBED> </OBJECT> thanks - max

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  • How did you learn to be a programming guru?

    - by Xonara
    College courses are obviously very helpful, but I hear all the time about great programmers that just "taught themselves," and I wonder how the hell they did it. Online tutorials are nice - online support, even better - but learning with nothing but online resources is difficult to say the least, and I don't know anybody that's experienced enough to help me learn. Even if I did, they probably wouldn't have the time for it. Any advice is greatly appreciated. Becoming an application/game designer is something I've wanted to achieve for a long, long time, even if I never use it for a career, and it does mean alot to me. However, I'm constantly thwarted by lack of motivation, or perhaps confidence. Though I've found some good tutorials online, sometimes I feel it just isn't enough to really get me somewhere, and my limited knowledge of computers (and any other technology) in general is hardly reassuring. I'm constantly getting the feeling that maybe it isn't "in me." Well, guess that's it. I just don't want to join the legions of aspiring techies that just gave up.

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  • Booking logic and architecture, database sync: Hotels, tennis courts reservation system ...

    - by coulix
    Hello Stackers, Imagine that you want to design a tennis booking system. You have 5 tennis clubs as partenrs with no online api allowing you to check on their side if a court is booked or not: You have to build this part as well. Every time a booking is done on their side you want it to be know by our system. Probably using a POST request form tennis partner to our server. Every time a booking is done on our website, we want to push the booking to their system. The difficulty is that their system need to be online and accessible from outside. Ip may change, we have to use a dns updater. In case their system is not available we still accept the booking and fallback to an async email with 'i confirm booking/reject booking' link sent to the club. I find the whole process quite complex and was wondering about the way online hotel booking system and hotel were working. Do they all have their data open and online ? The good thing is that the data will grow large and fits nicely to some no SQL ;) like couch db

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  • C# - Wait to finish before doing the next task

    - by Alex Ogden
    i have a server application with a richtextbox as the console text basically. The problem is, i have start, restart and stop buttons - But my restart button doesn't work. Heres my code for the restart button: consoletxt("RESTART", "Restarting Server..."); statuslabel1.Text = "Restarting"; statuslabel1.ForeColor = Color.Orange; statuslabel2.Text = "Restarting"; statuslabel2.ForeColor = Color.Orange; command("stop"); //The performclick just starts the server startbtn.PerformClick(); statuslabel1.Text = "Online"; statuslabel1.ForeColor = Color.DarkGreen; statuslabel2.Text = "Online"; statuslabel2.ForeColor = Color.DarkGreen; consoletxt("RESTART", "Restart completed, server online!"); However, the output is this: 2012-04-01 11:32:12 [RESTART] Restarting Server... 2012-04-01 11:32:12 [RESTART] Restart completed, server online! 2012-04-01 11:32:12 [INFO] CONSOLE: Stopping the server.. 2012-04-01 11:32:12 [INFO] Stopping server So, it says that the restart has finished in the text - but it hasn't - all it has done is stop the server. Please can sombody explain to me how to do this properly? Thanks!

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  • How to Reduce the Size of Your WinSXS Folder on Windows 7 or 8

    - by Chris Hoffman
    The WinSXS folder at C:\Windows\WinSXS is massive and continues to grow the longer you have Windows installed. This folder builds up unnecessary files over time, such as old versions of system components. This folder also contains files for uninstalled, disabled Windows components. Even if you don’t have a Windows component installed, it will be present in your WinSXS folder, taking up space. Why the WinSXS Folder Gets to Big The WinSXS folder contains all Windows system components. In fact, component files elsewhere in Windows are just links to files contained in the WinSXS folder. The WinSXS folder contains every operating system file. When Windows installs updates, it drops the new Windows component in the WinSXS folder and keeps the old component in the WinSXS folder. This means that every Windows Update you install increases the size of your WinSXS folder. This allows you to uninstall operating system updates from the Control Panel, which can be useful in the case of a buggy update — but it’s a feature that’s rarely used. Windows 7 dealt with this by including a feature that allows Windows to clean up old Windows update files after you install a new Windows service pack. The idea was that the system could be cleaned up regularly along with service packs. However, Windows 7 only saw one service pack — Service Pack 1 — released in 2010. Microsoft has no intention of launching another. This means that, for more than three years, Windows update uninstallation files have been building up on Windows 7 systems and couldn’t be easily removed. Clean Up Update Files To fix this problem, Microsoft recently backported a feature from Windows 8 to Windows 7. They did this without much fanfare — it was rolled out in a typical minor operating system update, the kind that don’t generally add new features. To clean up such update files, open the Disk Cleanup wizard (tap the Windows key, type “disk cleanup” into the Start menu, and press Enter). Click the Clean up System Files button, enable the Windows Update Cleanup option and click OK. If you’ve been using your Windows 7 system for a few years, you’ll likely be able to free several gigabytes of space. The next time you reboot after doing this, Windows will take a few minutes to clean up system files before you can log in and use your desktop. If you don’t see this feature in the Disk Cleanup window, you’re likely behind on your updates — install the latest updates from Windows Update. Windows 8 and 8.1 include built-in features that do this automatically. In fact, there’s a StartComponentCleanup scheduled task included with Windows that will automatically run in the background, cleaning up components 30 days after you’ve installed them. This 30-day period gives you time to uninstall an update if it causes problems. If you’d like to manually clean up updates, you can also use the Windows Update Cleanup option in the Disk Usage window, just as you can on Windows 7. (To open it, tap the Windows key, type “disk cleanup” to perform a search, and click the “Free up disk space by removing unnecessary files” shortcut that appears.) Windows 8.1 gives you more options, allowing you to forcibly remove all previous versions of uninstalled components, even ones that haven’t been around for more than 30 days. These commands must be run in an elevated Command Prompt — in other words, start the Command Prompt window as Administrator. For example, the following command will uninstall all previous versions of components without the scheduled task’s 30-day grace period: DISM.exe /online /Cleanup-Image /StartComponentCleanup The following command will remove files needed for uninstallation of service packs. You won’t be able to uninstall any currently installed service packs after running this command: DISM.exe /online /Cleanup-Image /SPSuperseded The following command will remove all old versions of every component. You won’t be able to uninstall any currently installed service packs or updates after this completes: DISM.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase Remove Features on Demand Modern versions of Windows allow you to enable or disable Windows features on demand. You’ll find a list of these features in the Windows Features window you can access from the Control Panel. Even features you don’t have installed — that is, the features you see unchecked in this window — are stored on your hard drive in your WinSXS folder. If you choose to install them, they’ll be made available from your WinSXS folder. This means you won’t have to download anything or provide Windows installation media to install these features. However, these features take up space. While this shouldn’t matter on typical computers, users with extremely low amounts of storage or Windows server administrators who want to slim their Windows installs down to the smallest possible set of system files may want to get these files off their hard drives. For this reason, Windows 8 added a new option that allows you to remove these uninstalled components from the WinSXS folder entirely, freeing up space. If you choose to install the removed components later, Windows will prompt you to download the component files from Microsoft. To do this, open a Command Prompt window as Administrator. Use the following command to see the features available to you: DISM.exe /Online /English /Get-Features /Format:Table You’ll see a table of feature names and their states. To remove a feature from your system, you’d use the following command, replacing NAME with the name of the feature you want to remove. You can get the feature name you need from the table above. DISM.exe /Online /Disable-Feature /featurename:NAME /Remove If you run the /GetFeatures command again, you’ll now see that the feature has a status of “Disabled with Payload Removed” instead of just “Disabled.” That’s how you know it’s not taking up space on your computer’s hard drive. If you’re trying to slim down a Windows system as much as possible, be sure to check out our lists of ways to free up disk space on Windows and reduce the space used by system files.     

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  • Stream Music and Video Over the Internet with Windows Media Player 12

    - by DigitalGeekery
    A new feature in Windows Media Player 12, which is included with Windows 7, is being able to stream media over the web to other Windows 7 computers.  Today we will take a look at how to set it up and what you need to begin. Note: You will need to perform this process on each computer that you want to use. What You’ll Need Two computers running Windows 7 Home Premium, Professional, or Ultimate. The host, or home computer that you will be streaming the media from, cannot be on a public network or part of domain. Windows Live ID UPnP or Port Forwarding enabled on your home router Media files added to your Windows Media Player library Windows Live ID Sign up online for a Windows Live ID if you do not already have one. See the link below for a link to Windows Live.   Configuring the Windows 7 Computers Open Windows Media Player and go to the library section. Click on Stream and then “Allow Internet access to home media.”   The Internet Home Media Access pop up window will prompt you to link your Windows Live ID to a user account. Click “Link an online ID.” If you haven’t already installed the Windows Live ID Sign-In Assistant, you will be taken to Microsoft’s website and prompted to download it. Once you have completed the Windows Live download assistant install, you will see Windows Live ID online provider appear in the “Link Online IDs” window. Click on “Link Online ID.” Next, you’ll be prompted for a Windows Live ID and password. Enter your Windows Live ID and password and click “Sign In.” A pop up window will notify you that you have successfully allowed Internet access to home media. Now, you will have to repeat the exact same configuration on the 2nd Windows 7 computer. Once you have completed the same configuration on your 2nd computer, you might also need to configure your home router for port forwarding. If your router supports UPnP, you may not need to manually forward any ports on your router. So, this would be a good time to test your connection. Go to a nearby hotspot, or perhaps a neighbor’s house, and test to see if you can stream your media. If not, you’ll need to manually forward the ports. You can always choose to forward the ports anyway, just in case. Note: We tested on a Linksys WRT54GL router, which supports UPnP, and found we still needed to manually forward the ports. Finding the ports to forward on the router Open Windows Media Player and make sure you are in Library view. Click on “Stream” on the top menu, and select “Allow Internet access to home media.”   On the “Internet Home Media Access” window, click on “Diagnose connections.” The “Internet Streaming Diagnostic Tool” will pop up. Click on “Port forwarding information” near the bottom.   On the “Port Forwarding Information” window you will find both the Internal and External Port numbers you will need to forward on your router. The Internal port number should always be 10245. The external number will be different depending on your computer. Microsoft also recommends forwarding port 443. Configuring the Router Next, you’ll need to configure Port Forwarding on your home router. We will show you the steps for a Linksys WRT54GL router, however, the steps for port forwarding will vary from router to router. On the Linksys configuration page, click on the Administration Tab along the top, click the “Applications & Gaming Tab, and then the “Port Range Forward” tab below it. Under “Application,” type in a name. It can be any name you choose. In both the “Start” and “End” boxes, type the port number. Enter the IP address of your home computer in the IP address column. Click the check box under “Enable.” Do this for both the internal and external port numbers and port 443. When finished, click the “Save Settings” button. Note: It’s highly recommended that you configure your home computer with a static IP address When you’re ready to play your media over the Internet, open up Windows Media Player and look for your host computer and username listed under “Other Libraries.” Click on it expand the list to see your media libraries. Choose a library and a file to play. Now you can enjoy your streaming media over the Internet. Conclusion We found media streaming over the Internet to work fairly well. However, we did see a loss of quality with streaming video. Also, Recorded TV .wtv and dvr-ms files did not play at all. Check out our previous article to see how to stream media share and stream media between Windows 7 computers on your home network. Similar Articles Productive Geek Tips Enable Media Streaming in Windows Home Server to Windows Media PlayerFixing When Windows Media Player Library Won’t Let You Add FilesShare Digital Media With Other Computers on a Home Network with Windows 7Share and Stream Digital Media Between Windows 7 Machines On Your Home NetworkLearning Windows 7: Manage Your Music with Windows Media Player TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7? Change DNS servers on the fly with DNS Jumper Live PDF Searches PDF Files and Ebooks Converting Mp4 to Mp3 Easily Use Quick Translator to Translate Text in 50 Languages (Firefox)

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  • You Say You Want a (Customer Experience) Revolution

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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  • does google spreadsheets create forms?

    - by alexluvsdanielle
    after going to this URL: link text i noticed that it is powered by google docs. i didnt know that google docs make online forms as well. does google doc provide the option to make online forms? has anyone had experience doing this? what language are they using to make this thing so scalable?

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  • Free IPhoto Alternative

    - by Evert
    Hi guys, I'm looking for a free iPhoto alternative for OS/X. I reinstalled my mac, and lost the original iLife cd. So instead of trying to find it somewhere, I'd like to use an Open Source alternative instead. Nice to have: * iPhoto library importer * Facebook exporter * Exporter for other online photo apps I'm NOT looking for a pure online-based service. I want something for my desktop that acts as a good replacement.

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  • Is there a software available that can make one game on server playable by multiple clients?

    - by Jayseer
    my sister has a cybercafe business which is typically have a server PC and clients PC. I want the multiple clients to access the game directly into the server, so I no longer install the games/online games in every clients' computer. Anyway, I tried to test an online game playing it in two client at a time but it doesn't work. So Is there a software capable of making one game playable by multiple clients?

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  • Update multiple Windows 8 to 8.1

    - by muhan
    My office has multiple Windows 8 Machines and slow internet. Is there a place online I can download the 8.1 upgrade from home on my fast internet so I can do a network or usb install at the office? I don't want to have to download 3GB+ of updates on each and every machine through the Windows store over our slow internet connection. The Windows 8 PC's in question are OEM Windows 8 Home, upgraded to Windows 8 Pro via the online Pro pack upgrade.

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  • Google chat on Windows 8 Release Preview Messaging app

    - by Lakshmi Narayanan Guptha
    I have connected my Windows live account(Microsoft account), Facebook account and Google account with Windows 8. On "People" Windows 8 app it shows as connected to Microsoft, Facebook, Google, whereas in "Messaging" app its connected only to Microsoft and Facebook. While I can chat with Facebook online contacts and messenger's, I cant find my Google online contacts only on Messaging app. Seems like Google supports only sharing of contacts and not chat as of now. Does anyone knows how to get Google chat on Windows 8 Messaging?

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  • Where to find a list of bad passwords?

    - by Steve Morgan
    I need to implement a 'stop list' to prevent users selecting common passwords in a new online service. Can anyone point me to such a list online anywhere? Edited: Note that I'm only trying to eliminate the most common passwords, not an exhaustive dictionary. And, of course, this complements a reasonably strong password policy (length, use of non-alpha characters, etc.) Thanks.

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  • Photo organization software

    - by Aaron
    I am looking for photo organization software for family albums that meets the following requirements: Online Gallery Synchronized Searchable Access Controls Local Copies Synchronized Searchable Multiple individuals Multiple people have local copies All can contribute to tagging It syncs additions/changes/tags to the online gallery, which in turn syncs to other local copies Powerful Tagging Entity based (support multiple people with the same name) Multiple Types of Tags (People, Pets, Things) Coordinate or Full Image Tag can focus on certain area in picture, or reference the full picture Facial Recognition Does anyone know of a piece of software like this? I will pay!!!

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  • Tree structured troubleshooting survey which gives solution based on answers

    - by japie1001
    Is there some online tool which let me design a tree structured questionaire/survey which suggests a solution to a problem. Example troubleshooting survey for the problem of black monitor screen: Q1: Is the powercable connected to the monitor? 0 Yes 0 NO If answer is no: "The solution to your problem is to connect the power cable" If answer is yes: Contiue with Q2 Q2: Is the computer turned on: 0 yes 0 no etc Is there something like Google Forms where I can achieve this with online?

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  • Consumer Priority Service - How many years of coverage should I buy for my Apple MacBook Pro 17"?

    - by jaffsmith
    I recently purchased a Apple MacBook Pro 17" online. It costs me $2299 plus shipping. If the unit should have an issue over the next few years I want to be fully covered so I will be purchasing the Consumer Priority Service extended warranty as well. The online dealer offers a 2 year or a 3 year for about $100 more, Is it worth the extra money for the 3 year warranty?

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  • Centos swap cache memory leak

    - by user30008
    We have a image server that keeps running out of memory and crashing, we thought there was a hardware issue with the machine because the code base has not changed and this is a new issue. We brought a new machine online with newer kernel and fresh centos 5.4 install and just brought online one subdomain and the exact same error is occurring on the new machine. How should I try and troubleshoot this issue.

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  • MOSS 2007 SP2 DB index maintanance

    - by Mike H
    I've read in the "About Service Pack 2 for SharePoint Products and Technologies" paper that SP2 includes an update for the Update Statistics Timer Job that causes SharePoint to run SQL Server's online index rebuild feature (p.4). I'm uncertain of the terminology here but is this the rebuild that SQL Server uses for minor fragmentation (up to around 40%) and leaves the DB online? I'm also guessing that this will therefore not rebuild severely fragmented indexes as I think this requires the DB to come offline. Can someone please confirm my belief here?

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  • Netbeans mySQL Connection error

    - by user125469
    Hi everybody I'm new and I'm having some trouble with a connection with netbeans and mysql, I need a database online I created one at 000webhost.com but I think that something's wrong .... if any have some idea or other server I really need to connect a database from a server online with an app in netbeans... Please I'm new in this all ideas you have come on.. here it's a pic http://i.stack.imgur.com/KA8iS.png http://s2.subirimagenes.com/imagen/7786594fail.png

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  • WebApps tendency

    - by Narek
    There is a strong tendency of making web apps and even seems that very soon a lot of features will be available online so that for every day use people will have all necessary software free online and they will not need to install any software locally. Only specific (professional) tools that usually people don’t use at home will not be available as a web app. So my question, how do you imagine selling software that was necessary for everyday use and was not free (seems they can't make money any more by selling their product – no need of those products). And what disadvantages have web apps, that is to say, what is bad to use software online compared with having the same software locally (please list)? Please do not consider this question not connected with programming, as I would like to have a little statistics from professional programmers who are aware from nowday’s tendency of software and programming. Thanks.

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