Oracle????????(2012?10?)
- by Steve He(???)
Oracle
Support Training
Oracle
???????????,????????????,??????,?????Oracle??????????,????????????????????????????????Oracle????????????
????
??
??
??
??
????
??
Support Best Practices
(formerly WEWS)
????
??
10?24?
15:00
??
Get Proactive Resolve -
Finding Answers Fast
????
??
10?25?
15:00
??
MOS - Configuration
Manager
????
??
10?30?
15:00
??
?????? My Oracle Support
??????????????????????,??? world
clock.??????? Oracle
?????????????,??? note 603505.1
????????????,??????????????(Mandarin)?????? Internet Explorer ??? My Oracle
Support ?????????????????
??
??
??
??
Creating Customer
Value
????
??
??
Oracle Support
Basics
????
??
??
An Introduction to My
Oracle Support
????
??
??
Service Request
Management
????
??
??
Customer User
Administration
????
??
??
Managing
Favorite
????
??
??
Quick
Search
????
??
??
Hot Topic
Email
????
??
??
Patch and
Update
????
??
??
Site
Alert
????
??
??
Search and Browse Features
in My Oracle Support
????
??
??
Why Use Configuration
Manager In The My Oracle Support
????
??
??
Enterprise Manager 11g and
My Oracle Support
????
??
??
Oracle Collaborative
Support
????
??
??
How to Escalate a Service
Request within Oracle Support
????
??
??
????????,?? Support Training Community
??????????
Copyright © 2012, Oracle and/or its
affiliates. All rights reserved.
Contact Us | Legal Notices and Terms of
Use | Privacy
Statement