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• Turning Google Apps mail inbox into Support Ticket System

  - by Saif Bechan

  I have an account at Google apps and most of my email is done trough Gmail. Now I just manually respond to support email. I was wondering if there is an easy way using filters and auto responders to create a support ticket system. I think something like this would be great, but is it possible: Gmail has to make a unique ID for every email that comes in. After that all the other incoming mails should be grouped using that unique ID and not grouped by email. Something like that, or are there things I am not taking into account. I really don't want to use separate software for this, because I think with some small configurations this can do the trick quite well. Or are there some free apps on the marketplace that do this already. I have searched for this but cannot find any. Sorry if this is not an SF question. I really didn't know which is the best fit for this question. This can be migrated to anywhere if someone things it would be answered better there.

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• Trying to use a SmartHost with my Exchange 2010 server

  - by Pure.Krome

  Hi folks, I'm trying to use a SmartHost with my Exchange 2010 Server. SmartHost details: Secure SMTPS: securemail.internode.on.net 465 <-- Note: that's port 465 Configure your existing SMTP settings (in your email program) to: use authentication (enter your Internode username and password, enter your username as [email protected]). enable SSL for sending email (SMTPS). So I've added the smart host details to my Org Config -> Hub Transport. I then used PowerShell to add the port:- Set-SendConnector "securemail.internode.on.net" -port 465 I've then added my username/password (as suggested above) to the SmartHost as Basic Authentication (with no TLS). Then I try sending an email and I get the following error message :- 451 4.4.0 Primary target IP address responded with: "421 4.4.2 Connection dropped due to ConnectionReset." So i'm not sure how to continue. I also tried ticking the TLS box but stll I get the same error. If i don't use SMTPS (secure SMTP, on port 465) and use basic SMTP on port 25 with no Authentication, email gets sent. Any ideas? EDIT: Btw, I can telnet to that server on port 465 from my mail server .. just to make sure i'm not getting firewall'd, etc.

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• Bluehost Emails Getting Blocked

  - by colithium

  A site for my client has the run-of-the-mill "website with users" email pattern. Create an account, get an activation email. Get an email when a subscription is expiring, etc. The site is hosted on Bluehost and currently it uses php's mail() function. There isn't much configuration that is allowed (as far as I know). The trouble is, about a third of these emails disappear into the void. They aren't in spam or junk folders, there's no bounce message, they just cease to exist. I've read about Bluehost email troubles but I can't figure out what my options are for fixing it. These aren't marketing emails, ie they have user-specific information contained within them. I suppose if a solution offers a good templating system that would be fine. What are my options? Excerpt of headers when delivered to a Gmail address: Received-SPF: neutral (google.com: 00.000.000.000 is neither permitted nor denied by best guess record for domain of domain@box###.bluehost.com) client-ip=00.000.000.000; DomainKey-Status: good Authentication-Results: mx.google.com; spf=neutral (google.com: 00.000.000.000 is neither permitted nor denied by best guess record for domain of domain@box###.bluehost.com) smtp.mail=domain@box###.bluehost.com; domainkeys=pass [email protected]

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• Trying to setup catchall mail forwarding on my rackspace's cloudspace server

  - by bob_cobb

  I'm running Ubuntu 12 Precise Pangolin and am trying to configure my server to catchall mail sent to it and forward it to my gmail address. I've been trying lots of examples online like editing my main.cf file which looks like this: smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) biff = no # appending .domain is the MUA's job. append_dot_mydomain = no # Uncomment the next line to generate "delayed mail" warnings #delay_warning_time = 4h readme_directory = no # TLS parameters smtpd_tls_cert_file=/etc/ssl/certs/ssl-cert-snakeoil.pem smtpd_tls_key_file=/etc/ssl/private/ssl-cert-snakeoil.key smtpd_use_tls=yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache # See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for # information on enabling SSL in the smtp client. myhostname = destiny alias_maps = hash:/etc/aliases alias_database = hash:/etc/aliases myorigin = /etc/mailname mydestination = destiny, localhost.localdomain, localhost relayhost = smtp.sendgrid.net mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 mailbox_size_limit = 51200000 recipient_delimiter = + inet_interfaces = all inet_protocols = all In my /etc/postfix/virtual I have: @mydomain.com [email protected] @myotherdomain.com [email protected] Which isn't working when I email [email protected] or [email protected]. So I got the recommendation to add the following to my /etc/alias: postmaster:root root:[email protected] restarted postfix, and tried emailing [email protected] or [email protected] but it still won't send. Does anyone have any idea what I'm doing wrong here? I'd appreciate any help.

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• slicehost google apps mx settings

  - by Bob

  Hello All, I am banging my head against the wall on this one. I followed the MX setup tutorials for Google Mail and it didn't work. Currently, after deleting those records and adding the ones google suggested I have domain.com. 86400 IN MX 10 ASPMX.L.GOOGLE.com. domain.com. 86400 IN MX 20 ALT2.ASPMX.L.GOOGLE.com. domain.com. 86400 IN MX 20 ALT1.ASPMX.L.GOOGLE.com. domain.com. 86400 IN MX 30 ASPMX2.GOOGLEMAIL.com. domain.com. 86400 IN MX 30 ASPMX5.GOOGLEMAIL.com. domain.com. 86400 IN MX 30 ASPMX3.GOOGLEMAIL.com. domain.com. 86400 IN MX 30 ASPMX4.GOOGLEMAIL.com. according to the output of my dig command for my particular "domain". I can send email from google apps mail but I can not recieve any email. It gives me the following error: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 #5.1.0 Address rejected [email protected] Now I already tried following the slicehost MX article instructions straight as well and they did not work out for me. The domain has already been verified by google and it says the email is activated from their end. Any help would be appreciated : )

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• Centos/Postfix able to send mail but not receive it

  - by Dan Hastings

  I have set up postfix and used the mail command to test and an email was successfully sent and delivered. The email arrived in my yahoo inbox BUT the sender also recieved an email in the Maildir directory saying "I'm sorry to have to inform you that your message could not be delivered to one or more recipients", even though the message was delivered. I tried replying from yahoo to the email but it never arrived. I have 1 MX record added to godaddy which i did last week. Priority0 Host @ Points to mail.domain.com TTL1 Hour Postfix main.cf has the following added to it myhostname = mail.domain.com mydomain = domain.com myorigin = $mydomain inet_interfaces = all mydestination = $myhostname, localhost.$mydomain, localhost, $mydomain mynetworks = 192.168.0.0/24, 127.0.0.0/8 relay_domains = home_mailbox = Maildir/ I checked var/logs/maillog and found the following errors occuring postfix/anvil[18714]: statistics: max connection rate 1/60s for (smtp:unknown) at Jun 3 09:30:15 postfix/anvil[18714]: statistics: max connection count 1 for (smtp:unknown) at Jun 3 09:30:15 postfix/anvil[18714]: statistics: max cache size 1 at Jun 3 09:30:15 postfix/smtpd[18772]: connect from unknown[unknown] postfix/smtpd[18772]: lost connection after CONNECT from unknown[unknown] postfix/smtpd[18772]: disconnect from unknown[unknown] output of postconf -n alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases command_directory = /usr/sbin config_directory = /etc/postfix daemon_directory = /usr/libexec/postfix data_directory = /var/lib/postfix debug_peer_level = 2 home_mailbox = Maildir/ html_directory = no inet_interfaces = all inet_protocols = all mail_owner = postfix mailq_path = /usr/bin/mailq.postfix manpage_directory = /usr/share/man mydestination = $myhostname, localhost.$mydomain, localhost, $mydomain mydomain = domain.com myhostname = mail.domain.com mynetworks = 168.100.189.0/28, 127.0.0.0/8 myorigin = $mydomain newaliases_path = /usr/bin/newaliases.postfix queue_directory = /var/spool/postfix readme_directory = /usr/share/doc/postfix-2.6.6/README_FILES relay_domains = sample_directory = /usr/share/doc/postfix-2.6.6/samples sendmail_path = /usr/sbin/sendmail.postfix setgid_group = postdrop unknown_local_recipient_reject_code = 550

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• Gmail won't forward mail sent to myself.

  - by BHare

  I own a dedicated server with a domain, we'll say foobar.com. I use google apps to manage my email SMTP servers. Now I don't check two gmail inboxes. I have my own personal one, and then I have foobar.com's inbox from google apps. Naturally the easiest thing to do is just have all foobar's emails forwarded to my personal one. So then I am only checking 1 inbox. This is all fine and dandy. I use MSMTP that with a wrapper that uses /etc/aliases. I have it set so any mail attempting to go to root (Things from cron, etc) will go to [email protected]. So when google app's (foobar.com) gets an email from the email I have setup with it ([email protected]), it automatically doesn't forward the message. This is a "feature" to gmail/google apps I suppose. How do I get around it? workarounds? etc. I could just have my alias set to my personal email but I wanted a place to have all foobar related emails archived in one place (googleapps).

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• 550 Requested action not taken: mailbox unavailable on OS X server 10.6

  - by Marc Graham

  I recently added a new domain to my mail server. I have 1 main server mail.example.com and several others that have the mx record pointing to mail.example.com. My two new domains have the mx record set correctly. The issue I am experiencing is the 550 Requested action not taken: mailbox unavailable error but only when I send emails to accounts on the new urls from an external email account such as gmail. If i send an email to one of the newly made email addresses with the new url from an email account within the same server it delivers normally. For example.... sending [email protected] to [email protected] receives 550 error sending [email protected] to [email protected] works normal here is a report from wormly.com with server and account names changed for obvious reasons Resolving hostname... Connecting... SMTP -> FROM SERVER: 220 existingmailserver.com ESMTP Service ready SMTP -> FROM SERVER: 250-Requested mail action okay, completed 250-SIZE 0 250-AUTH LOGIN PLAIN CRAM-MD5 250-ETRN 250-8BITMIME 250 OK MAIL FROM: [email protected] SMTP -> FROM SERVER: 250 Requested mail action okay, completed RCPT TO: [email protected] SMTP -> FROM SERVER: 550 Requested action not taken: mailbox unavailable SMTP -> ERROR: RCPT not accepted from server: 550 Requested action not taken: mailbox unavailable Message sending failed.

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• Can Dovecot IMAP automatically create Maildir folders for new (virtual) users?

  - by user233441

  everyone. I am learning to set up a dovecot home IMAP server using a virtual Ubuntu 12.04 machine. My intention is eventually to have a home server that uses POP3 to take email from several addresses and remove them from my ISP's servers, while making them accessible through a home IMAP server (this is similar to the setup described at https://help.ubuntu.com/community/POP3Aggregator, which explains how to set up the system with dovecot version 1, and is thus outdated). I intend to use the ISP's server directly when sending messages, and to BCC all sent messages to myself. I've completed the basic set up of the test server: getmail uses POP3 to fetch messages from two test email accounts, and successfully delivers them to the respective Maildir-style new folders on the virtual machine. Dovecot then successfully sees these messages. I have two questions: 1) I had to set up new, cur, and tmp folders for both of the test accounts manually to get this setup to work. Is there a way to get dovecot to create these Maildir folders automatically when I create a new virtual user account (e.g., when I add a user and password combination to my dovecot password file), or is it expected that I write a bash script to automate that task? 2) I would welcome any comments you have on how this approach could be improved as I learn to set it up. My motivations with this approach are 1) to enable archiving/storing emails from several hosting providers that impose a cap on server storage, and 2) to give me somewhat greater control over email storage without requiring that I set up and administrate a mail server from scratch (which I'm not yet prepared to do) (this follows the recommendations at https://ssd.eff.org/tech/email). Thank you!

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• How do I setup a secondary incoming mail server?

  - by abrahamvegh

  I currently have a server running Debian 6, with postfix and dovecot handling email. This server hosts email for a number of domains and users, so I use MySQL as my backing store for users and forwardings and everything related. Currently, this server is the only server listed in an MX record for all of the domains it serves. I would like to create a secondary server that would be listed in the DNS with a lower priority (e.g. current primary server is priority 5, secondary would be priority 10), so that in the event that I need to reboot the primary server, or otherwise make it unavailable, the secondary server would receive email, and hold it until the primary server came back up, at which point it would deliver any held email to the primary server. I do not need the secondary server to function as a backup sending server. Users would never need to see the secondary server, they would simply not lose incoming emails if the primary server is down, and they would be unable to send or receive until the primary came back up. How would I go about doing this? I would like to use the same software if they can handle this task, because I’m already familiar with managing them.

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• Emails not arriving to client's inbox. Server not on black list.

  - by EBroker

  Hi, I'm sending emails to my clients who are hosted on GoDaddy for both their website and email. For some reason, my system's emails are no longer reaching their inbox. My email server sends them alerts when an action is completed. These alerts are posted in my system and my email server is sending these out, but there are no bounceback emails. There have been no issues in the past year, but in the past two weeks the problem started cropping up. My clients were forced to switched to a web-based email provider like Gmail, Hotmail, Yahoo to receive their alerts. This is a temporary solution that works in the interim. I contacted GoDaddy and they are indicating that I am not being blocked. I also have a GoDaddy account and can confirm that my alerts aren't arriving in the inbox regardless of whatever safe sender items I employ in the webmail interface. I even switched all the system's outbound emails to Plain Text, no luck. Can anyone provide some insight and point me in the right direction? Thank you in advance.

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• Sending emails to site subscribers

  - by Art

  I have a site where people enter their email address to be reminded of a weekly posting. I only send them the weekly email that they double-opt-in for. I do not sell, trade, expose, or do anything else with their address. Right now I have a bit of a hack, connecting to a large email providers SMTP server to send the emails. As the site grows I fear that my emails will be marked as spam and that I will be violating the TOS of the provider. I'm considering two options, building an in-house SMTP server or using a mailing list service. Is there a best-known-method for this? I'd really prefer to simply build my email and use a script to send them through the SMTP server rather then use some GUI to build the email and import a list of addresses. But previous experience tells me that running a mail server and not being marked as spam can be difficult. Help!?

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• Mysql-how to update the "domain.com" in "[email protected]"

  - by w00t

  Hi there, In my database I have a lot of users who've misspelled their e-mail address. This in turn causes my postfix to bounce a lot of mails when sending the newsletter. Forms include (but are not limited to) "yaho.com", "yahho .com" etc. Very annoying! So i have been trying to update those record to the correct value. After executing select email from users where email like '%@yaho%' and email not like '%yahoo%'; and getting the list, I'm stuck because I do not know how to update only the yaho part. I need the username to be left intact. So I thought I would just dump the database and use vim to replace, but I cannot escape the @ symbol.. BTW, how do I select all email addresses written in CAPS? select upper(email) from users; would just transform everything into CAPS, whereas I just needed to find out the already-written-in-CAPS mails.

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• Sending emails based on intervals using Ruby on Rails

  - by Angela

  Hi, I would like to be able to send a string of emails at a determined interval to different recipients. I assign to each Contact this series of Emails called a Campaign, where Campaign has Email1, Email2, etc. Each Contact has a Contact.start_date. Each Email has email.days which stores the number of days since a Contact's start-date to send the email. For example: Email1.days=5, Email2.days=7, Email3.days=11. Contact1.start_date = 4/10/2010; contact2.start_date = 4/08/2010 IF today is 4/15, then Contact1 receives Email 1 (4/15-4/10 = 5 days) IF today is 4/15, then Contact2 received Email 2 (4/15 - 4/8 = 7 days). What's a good action to run every day using a cron job that would then follow these rules to send out emails using ActionMailer? Thanks.

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• The server response was: mail server permanently rejected message (#5.3.0)

  - by kredok32

  Hello , I send email on GoDaddy site ( from my .NET application): mail.From = new MailAddress("[email protected]"); mail.To.Add(emailadmin); mail.Subject = "Subj"; mail.IsBodyHtml = true; mail.Body = Body; ... smtp.Host = "relay-hosting.secureserver.net"; smtp.Port = 25; smtp.EnableSsl = false; smtp.Send(mail); but I have received the error : The server response was: mail server permanently rejected message (#5.3.0) else I have tried this code : smtp.Host = "relay-hosting.secureserver.net"; smtp.Credentials = new NetworkCredential("[email protected]", "password"); smtp.Port = 25; smtp.EnableSsl = false; but get same error. Please advice.

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• TB3.0.10: Messages being sent back to me

  - by punkinette64

  Hello, I don't know if this will make any sense to you; but here goes. When I send an email and I get a response, more often than not, in the 'to:' is my email address. However, my email address also ends up in the 'from' column.The 'reply-from' address is nowhere to be found;so I don't have any address with which I can send my reply, as both of them have just my email address. What am I doing wrong here? Is there some set-up in my TOOLOPTIONS set-up incorrectly? The set-up in OPTIONS is pretty difficult to understand and it doesn't offer any 'to' or 'reply-from' choices. This is critical because I just cannot answer my emails because there is no one I can send a reply to. Please, please try to help me. If you have the answer, please email me at: [email protected] Thank you. Blessings. Shiloh

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• php mail function

  - by Yang

  <?php $sendto = "[email protected]"; $subject = "email confirmation"; // Subject $message = "the body of the email - this email is to confirm etc..."; # send the email mail($sendto, $subject, $message); ?> this is the code that i wrote to test mail function on localhost. i have ran the script in browser for several times and still dun receive any email in my mail box. Do I need any additional configurations? thx in advance!

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• Sending emails from Django App

  - by Will M.

  We are a growing Django app that is currently using Google Apps to send email. We are hitting the maximum limits of email sending and need a better solution. We prefer not to have to manage our own email servers and the easier the better. What is the best, easiest, and cheapest way to send a large amount of email? We have looked at Postageapp but they require you to use your own SMTP server. We are considering App Engine to send email but it will require a lot of configuration to get it to work correctly. What can we use to quickly fix this problem?

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• Action Mailer: How do I render dynamic data in an email body that is stored in the database?

  - by Brandon Toone

  I have Action Mailer setup to render an email using the body attribute of my Email model (in the database). I want to be able to use erb in the body but I can't figure out how to get it to render in the sent email message. I'm able to get the body as a string with this code # models/user_mailer.rb def custom_email(user, email_id) email = Email.find(email_id) recipients user.email from "Mail It Example <[email protected]>" subject "Hello From Mail It" sent_on Time.now # pulls the email body and passes a string to the template views/user_mailer/customer_email.text.html.erb body :msg => email.body end I came across this article http://rails-nutshell.labs.oreilly.com/ch05.html which says I can use render but I'm only able to get render :text to work and not render :inline # models/user_mailer.rb def custom_email(user, email_id) email = Email.find(email_id) recipients user.email from "Mail It Example <[email protected]>" subject "Hello From Mail It" sent_on Time.now # body :msg => email.body body :msg => (render :text => "Thanks for your order") # renders text and passes as a variable to the template # body :msg => (render :inline => "We shipped <%= Time.now %>") # throws a NoMethodError end

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• Good Enough Failover Strategy for DNS / MySQL / Email

  - by IMB

  I've asked and read a lot questions regarding DNS failover but the more I read the more complicated it becomes, some people say it's good enough some say it isn't. No clear answers from what I read. I was wondering if we can set it straight once and for all, at least for the requirements of most websites out there. Right now let's assume the following: We don't need really need load-balancing, what we need is a failover solution. We are running a website based on LAMP on a VPS. We need to make sure that the Web Server, MySQL, Email are always accessible if not 99%. Basically here's my idea and questions about it: Web Server: We need at least one failover server (another VPS on a separate data center). Is DNS Failover via Round Robin good, if not, what's the best? And how do you exactly implement it? How do you make the files you upload/delete on Server A is also on Server B? MySQL: I've only read a brief intro to MySQL replication and I assume that I can replicate Server A to Server B and vice versa on the fly right? So just it case Server A fails and Server B is now running, it will continue to work and replicate to Server A when it becomes available. So in essence Server B is now the primary server, and will later on failover to Server A, should a failure happen again. Email: If we are gonna use DNS Failover, using webmail or relying on emails stored on the server is probably not a good idea right? Since some emails might be on Server A while some might be on Server B? I assume a basic email forwarder to a 3rdparty is good enough (like Gmail for example) to ensure all emails are kept in one place. Here's a basic diagram for a better picture: http://i.stack.imgur.com/KWSIi.png

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• Allowing Sharepoint to relay email through Exchange

  - by dunxd

  I have written a Sharepoint 2007 web part that sends a field from a form to a specified email address. I have got the form working as I require, but at present it can only send to internal email addresses. Sharepoint's email functions use SMTP to send to our Exchange 2003 server, but because our Exchange server is configured to prevent relaying, if the To: address is not at a local domain, it won't deliver the mail. I don't want to open up our Exchange server to be a completely open relay. What I want is to allow my Sharepoint servers to send mail to addresses outside our domain. The following seem possible: Allow all mail sent from one of the Sharepoint servers to be relayed Allow all mail from a web application pool account to be relayed (I am not sure that the application pool authenticates to the SMTP server though) A combination of the two Can anyone advise on the best way of doing this? Is setting up a dedicated SMTP server on the Exchange server (not a separate physical server) the right way of going about this? EDIT: Note this is for Exchange 2003. There is a post on setting this up in Exchange 2007 which appears to have recognised the frequent requirement to do what I need. It doesn't give much detail on 2003 though. Can anyone expand?

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• Android EditText ImeOptions "Done" track finish typing.

  - by Faisal khan

  I am having edittext field i am setting following property so that i display done button on the kayboard when user click on textfield. editText.setImeOptions(EditorInfo.IME_ACTION_DONE); When user click done button on the screen keyboard(finish typing) i want to change radio button sate, how can i track done done button is hit from screen keyboard ?

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• SVN: Track merges

  - by FoxyBOA

  Is it possible in SVN 1.6 to track where a commit was merged. I'm especially interesting in UI based solution (Eclipse plugin will be great).

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• Google Website Optimizer: track AJAX

  - by Jorre

  I am tracking AJAX goals in Google Analytics with no problems. But I would like to use Google Website Optimizer to see what buttons or headlines get the most leads in our newsletter subscription form. Since a new subscription only triggers AJAX/Javascript, I cannot add a separate success/thankyou.html page to track in Google Website Analyzer. There is not much to find in Google's documentation about this. Has anyone been able to do this?

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• using javascript to track another javascript script?

  - by FurtiveFelon

  Hi all, I was just wondering whether there are any way (libraries, frameworks, tutorials) to do javascript tracking with another script? Basically, i want to track as the user work with the site, which function gets executed with what parameters and so on, as detailed as possible. thanks a lot!

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