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  • Kanban Tools Review

    - by GeekAgilistMercenary
    The first two sessions on Sunday were Collaboration and why it is so hard and the following, which was a perfect following session was on Kanban.  While in that second session two online Saas Style Tools were mentioned; AgileZen and Leankit.  I decided right then and there that I would throw together some first impressions and setup some sample projects.  I did this by setting up an account and creating the projects. Agile Zen Account Creation Setting up the initial account required an e-mail verification, which is understandable.  Within a few seconds it was mailed out and I was logged in. Setting Up the Kanban Board The initial setup of the board was pretty easy.  I maybe clicked around an extra few times, but overall everything I needed to use the tool was immediately available.  The representation of everything was very similar to what one expects in a real Kanban Board too.  This is a HUGE plus, especially if a team is smart and places this tool in a centrally viewable area to allow for visibility. Each of the board items is just like a post it, being blue, grey, green, pink, or one of another few colors.  Dragging them onto each swim lane on the board was flawless, making changes through the work super easy and intuitive. The other thing I really liked about AgileZen is that the Kanban Board had the swim lanes setup immediately.  One can change them, but when you know you immediately need a Ready Lane, Working Lane, and a Complete Lane it is nice to just have them right in front of you in the interface.  In addition, the Backlog is simply a little tab on the left hand side.  This is perfect for the Backlog Queue.  Out of the way, with the focus on the primary items. Once  I got the items onto the board I was easily able to get back to the actual work at hand versus playing around with the tool.  The fact that it was so easy to use, fast and easy UX, and overall a great layout put me back to work on things I needed to do versus sitting a playing with the tool.  That, in the end is the key to using these tools. LeanKit Kanban Account Creation Setting up the account got me straight into the online tool.  This I thought was pretty cool. Setting Up the Kanban Board Setting up the Kanban Board within Leankit was a bit of trouble.  There were multiple UX issues in regard to process and intuitiveness.  The Leankit basically forces one to design the whole board first, making no assumptions about how the board should look.  The swim lanes in my humble opinion should be setup immediately without any manipulation with the most common lanes;  ready, working, and complete. The other UX hiccup that I had a problem with is that as soon as I managed to get the swim lanes into place, I wanted to remove the redundant Backlog Lane.  The Backlog Lane, or Backlog Bucket should be somewhere that I accidentally added as a lane.  Then on top of that I screwed up and added an item inside the lane, which then prevented me from deleting the lane.  I had to go back out of the lane manipulation, remove the item, and then remove the excess lane.  Summary Leankit wasn't a bad interface, it just wasn't as good as AgileZen.  The AgileZen interface was just better UX design overall.  AgileZen also presents a much better user interface graphical design all together.  It is much closer to what the Kanban Board would look like if it were a physical Kanban Board.  Since one of the HUGE reasons for Kanban is to increase visibility, the fact the design is similar to what a real Kanban Board is actually a pretty big deal. This is an image (click for larger) that shows the two Kanban Boards side by side.  The one on the left is AgileZen and the right is Leankit. Original Entry

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  • BizTalk Server Monitoring &ndash; SharePoint Web Part

    - by SURESH GIRIRAJAN
    I have been worked with customers using BizTalk as shared infrastructure in the enterprise, where we have two or more BizTalk apps running on it for different Business groups. Also these customers are not using BizTalk ESB portal even though they are using BizTalk ESB exception framework. So main issue with all these Business groups are they don’t have visibility into the BizTalk apps running in prod, even though they are using SCOM and other monitoring stuff in place. So I am trying to address few issues I am going to list below and how I try to mitigate them, first one on the list is how to get visibility into prod, how to provision those access to the BizTalk resources with minimal activity and how can we take advantage of the resources we have today. So I was working on creating REST data services for BizTalk RFID a year ago and available on codeplex. I thought to extend that idea to take advantage of BizTalk Data Services available in codeplex. I extended the BizTalk data services I will upload the updated service soon. So let me start thru how my solution works, so first step I am using the BizTalk data service (REST service) which expose most of the BizTalk artifacts as resources such as Applications, Orchestrations, Send ports, Receive ports, Host instances and In process instances etc. BizTalk Server Monitoring – SharePoint Web Part I am hosting the BizTalk data service in IIS with application pool configured to run under BizTalk administrator credentials. So with this setup I am making the service to make accessible anonymous. Next step of this solution I have created a SharePoint Visual web part which consumes the BizTalk data service and display all the BizTalk Application and Platform settings in read only mode. Even though BizTalk data services offers to browse resources as well perform actions like starting, stopping Orchestrations, Send ports, Receive locations, Host instances etc. Host Instances BizTalk Applications BizTalk Running / Suspended Instances So having this BizTalk Monitoring SharePoint web part, will be added to the SharePoint. This eliminates the need for granting access to the BizTalk users explicitly, so when you have BizTalk contractor or BizTalk application user need to have access to the BizTalk environment all the need is have access to the SharePoint website. You can configure the web part point to different end point based on your environment. I am making this as read only as part of this to make easier for the users and in terms of provisioning. This removes the dependency of BizTalk admin at least for viewing the BizTalk application status and errors etc. If we need to make any changes to the BizTalk application then its application owner responsibility to co-ordinate with BizTalk admins. There are options like BizTalk ESB portal, BizTalk 360 etc… but this one of the approach to reduce number of steps required to give access to BizTalk application users and also to maximize the resource we have in enterprise today. Also you can expose this data service thru Azure Service Bus and access from other apps like mobile devices or create a web site hosted in Azure etc. One last thing I have tested only with BizTalk Server 2010 on x64 VM only, but it should work on other version. I will try to upload the code shortly with instructions how to setup etc.… I welcome thoughts and suggestions… Hope this helps….

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  • Exclusive Webcast Series Explains How Project Success Drives Business Success

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In the wake of the global financial crisis, organizations throughout the world are redoubling their efforts to enhance financial discipline, achieve operational excellence, and mitigate risk. How can they address all these areas with one comprehensive strategy? With enterprise project portfolio management solutions that provide greater transparency and visibility across all projects and portfolios, says Guy Barlow, Oracle director of industry strategy. In the following interview and in an exclusive, three-part webcast series, Barlow examines today’s new management realities and explains how organizations can succeed in this environment. Q: Financial discipline has always been important, what’s different today? A: A number of organizations are showing that by fiscally aligning projects with the business goals of their organizations, they can shave off hundreds of thousands if not millions of dollars in inefficiency and waste. For example, one Oracle customer, the Columbus Regional Airport Authority, reduced its unbudgeted costs from US$24.4 million to US$3.5 million, for an 88 percent improvement. Q: How do organizations achieve results like this? A: First, they need to have the vision to see project management as part of a broad and critical element in their overall enterprise strategy. That means using a single solution, such as Oracle‘s Primavera, to manage multiple projects across multiple functions within a company. So someone in corporate mergers and acquisitions as well as a capital projects team can standardize on the same technology. By doing so they all gain greater efficiency in planning and execution—because the technology can be configured for their specific roles and needs—and the IT organization really benefits from lower maintenance. Second, enterprises must give executive leaders—CFOs, COOs, and CEOs—visibility across the entire business to easily see what projects are on track and which ones are falling behind. In fact, once executives see the power of enterprise project portfolio management, uptake is very quick across the organization. Read the full interview here.

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  • Orchestrating the Virtual Enterprise, Part II

    - by Kathryn Perry
    A guest post by Jon Chorley, Oracle's CSO & Vice President, SCM Product Strategy Almost everyone has ordered from Amazon.com at one time or another. Our orders are as likely to be fulfilled by third parties as they are by Amazon itself. To deliver the order promptly and efficiently, Amazon has to send it to the right fulfillment location and know the availability in that location. It needs to be able to track status of the fulfillment and deal with exceptions. As a virtual enterprise, Amazon's operations, using thousands of trading partners, requires a very different approach to fulfillment than the traditional 'take an order and ship it from your own warehouse' model. Amazon had no choice but to develop a complex, expensive and custom solution to tackle this problem as there used to be no product solution available. Now, other companies who want to follow similar models have a better off-the-shelf choice -- Oracle Distributed Order Orchestration (DOO).  Consider how another of our customers is using our distributed orchestration solution. This major airplane manufacturer has a highly complex business and interacts regularly with the U.S. Government and major airlines. It sits in the middle of an intricate supply chain and needed to improve visibility across its many different entities. Oracle Fusion DOO gives the company an orchestration mechanism so it could improve quality, speed, flexibility, and consistency without requiring an organ transplant of these highly complex legacy systems. Many retailers face the challenge of dealing with brick and mortar, Web, and reseller channels. They all need to be knitted together into a virtual enterprise experience that is consistent for their customers. When a large U.K. grocer with a strong brick and mortar retail operation added an online business, they turned to Oracle Fusion DOO to bring these entities together. Disturbing the Peace with Acquisitions Quite often a company's ERP system is disrupted when it acquires a new company. An acquisition can inject a new set of processes and systems -- or even introduce an entirely new business like Sun's hardware did at Oracle. This challenge has been a driver for some of our DOO customers. A large power management company is using Oracle Fusion DOO to provide the flexibility to rapidly integrate additional products and services into its central fulfillment operation. The Flip Side of Fulfillment Meanwhile, we haven't ignored similar challenges on the supply side of the equation. Specifically, how to manage complex supply in a flexible way when there are multiple trading parties involved? How to manage the supply to suppliers? How to manage critical components that need to merge in a tier two or tier three supply chain? By investing in supply orchestration solutions for the virtual enterprise, we plan to give users better visibility into their network of suppliers to help them drive down costs. We also think this technology and full orchestration process can be applied to the financial side of organizations. An example is transactions that flow through complex internal structures to minimize tax exposure. We can help companies manage those transactions effectively by thinking about the internal organization as a virtual enterprise and bringing the same solution set to this internal challenge.  The Clear Front Runner No other company is investing in solving the virtual enterprise supply chain issues like Oracle is. Oracle is in a unique position to become the gold standard in this market space. We have the infrastructure of Oracle technology. We already have an Oracle Fusion DOO application which embraces the best of what's required in this area. And we're absolutely committed to extending our Fusion solution to other use cases and delivering even more business value. Jon ChorleyChief Sustainability Officer & Vice President, SCM Product StrategyOracle Corporation

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  • Hide and Unhide Worksheets and Workbooks in Excel 2007 & 2010

    - by DigitalGeekery
    Hiding worksheets can be a simple way to protect data in Excel, or just a way reduce the clutter of a some tabs. Here are a couple very easy ways to hide and unhide worksheets and workbooks in Excel 2007 / 2010. Hiding a Worksheet Select the Worksheet you’d like to hide by clicking on the tab at the bottom. By holding down the Ctrl key while clicking you can select multiple tabs at one time. On the Home tab, click on Format, which can be found in the Cells group. Under Visibility,  select Hide & Unhide, then Hide Sheet.   You can also simply right-click on the tab, and select Hide.   Your worksheet will no longer be visible, however, the data contained in the worksheet can still be referenced on other worksheets.   Unhide a Worksheet To unhide a worksheet, you just do the opposite. On the Home tab, click on Format in the Cells group and then under Visibility,  select Hide & Unhide, then Unhide Sheet.   Or, you can right-click on any visible tab, and select Unhide.   In the Unhide pop up window, select the worksheet to unhide and click “OK.” Note: Although you can hide multiple sheets at once, you can only unhide one sheet at a time. Very Hidden Mode While hidden mode is nice, it’s not exactly ultra-secure. If you’d like to pump the security up a notch, there is also Very Hidden mode. To access Very Hidden setting, we’ll have to use the built-in Visual Basic Editor by hitting the Alt + F11 keys. Select the worksheet you wish to hide from the dropdown list under Properties or by single clicking the worksheet in the VBAProject window. Next, set the Visible property to  2 – xlSheetVeryHidden. Close out of the Visual Basic Editor when finished.   When the Very Hidden attribute is set on a worksheet, Unhide Sheet is still unavailable from within the Format setting on the Home tab.   To remove the Very Hidden attribute and display the worksheet again, go back into the Visual Basic Editor by hitting Alt + F11 again and setting the Visible property back to –1 – xlSheetVisible.  Close out of the Editor when finished. Hiding a Workbook To hide the entire Workbook, select the View tab, and then click the Hide button. You’ll see the Workbook has disappeared. Unhide a Workbook Select the View tab and click Unhide… … and your Workbook will be visible again.   Just a few simple ways to hide and unhide your Excel worksheets and workbooks. Similar Articles Productive Geek Tips How To Copy Worksheets in Excel 2007 & 2010Add Background Pictures To Excel 2007 WorksheetsMake Row Labels In Excel 2007 Freeze For Easier ReadingImport Microsoft Access Data Into ExcelMagnify Selected Cells In Excel 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Discover Latest Android Apps On AppBrain The Ultimate Guide For YouTube Lovers Will it Blend? iPad Edition Penolo Lets You Share Sketches On Twitter Visit Woolyss.com for Old School Games, Music and Videos Add a Custom Title in IE using Spybot or Spyware Blaster

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  • Columbus Regional Airport Authority Cuts Unbudgeted Carryover Costs for Capital Projects by 88% in One Year

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Columbus Regional Airport Authority (CRAA) is a public entity that works to connect Central Ohio with the world. It oversees operations at three airports?Port Columbus International Airport, Rickenbacker International Airport, and Bolton Field Airport?and manages the Rickenbacker Inland Port and Foreign Trade Zone # 138. It was created in 2002 through the merger of the Columbus Airport Authority and Rickenbacker Port Authority. CRAA manages approximately 100 projects annually, including initiatives as diverse as road and runway construction and maintenance, terminal improvements, construction of a new air traffic control tower, technology infrastructure development, customer service projects, and energy conservation programs. CRAA deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to create a unified methodology for scheduling and capital cash flow management. Today, the organization manages schedules and costs for all of its capital projects by using Primavera to provide enterprise wide visibility. As a result, CRAA cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement. "Oracle’s Primavera P6 and Primavera Contract Management are transforming project management at CRAA. We have enabled resource-loaded scheduling and expanded visibility into cash flow, which allowed us to reduce unbudgeted carryover by 88% in a single year.” – Alex Beaver, Manager, Project Controls Office, Columbus Regional Airport Authority Challenges Standardize project planning and management for the approximately 100 projects?including airport terminal upgrades to road and runway creation and rehabilitation?that the airport authority undertakes annually Improve control over project scheduling and budgets to reduce unplanned carryover costs from one fiscal year to the next Ensure on-time, on-budget completion of critical infrastructure projects that support the organization’s mission to connect Central Ohio with the world through its three airports and inland port Solutions · Used Primavera P6 Enterprise Project Portfolio Management to develop a unified methodology for scheduling and managing capital projects for the airport authority, including the organization’s largest capital project ever?a five-year runway construction project · Gained a single, consolidated view into the organization’s capital projects and the ability to drill down into resource-loaded schedules and cash flow, enabling CRAA to take action earlier to avert the impact of emerging issues?including budget overages and project delays · Cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement Click here to view all of the solutions. “Oracle’s Primavera solutions are the industry standard for project management. They provide robust and proven functionality that give us the power to effectively schedule and manage budgets for a wide range of projects, from terminal maintenance, to runway work, to golf course redesign,” said Alex Beaver, manager, project controls office, Columbus Regional Airport Authority. Click here to read the full version of the customer success story.

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  • Delivering SOA Governance with EAMS and Oracle Enterprise Repository by Link Consulting Team

    - by JuergenKress
    In the last 12 years Link Consulting has been making its presence in specific areas such as Governance and Architecture, both in terms of practices and methodologies, products, know-how and technological expertise. The Enterprise Architecture Management System - Oracle Enterprise Edition (EAMS - OER Edition) is the result of this experience and combines the architecture management solution with OER in order to deliver a product specialized for SOA Governance that gathers the better of two worlds in solution that enables SOA Governance projects, initiatives and programs. Enterprise Architecture Management System Enterprise Architecture Management System (EAMS), is an automation based solution that enables the efficient management of Enterprise Architectures. The solution uses configured enterprise repositories and takes advantages of its features to provide automation capabilities to the users. EAMS provides capabilities to create/customize/analyze repository data, architectural blueprints, reports and analytic charts. Oracle Enterprise Repository Oracle Enterprise Repository (OER) is one of the major and central elements of the Oracle SOA Governance solution. Oracle Enterprise Repository provides the tools to manage and govern the metadata for any type of software asset, from business processes and services to patterns, frameworks, applications, components, and models. OER maps the relationships and inter-dependencies that connect those assets to improve impact analysis, promote and optimize their reuse, and measure their impact on the bottom line. It provides the visibility, feedback, controls, and analytics to keep your SOA on track to deliver business value. The intense focus on automation helps to overcome barriers to SOA adoption and streamline governance throughout the lifecycle. Core capabilities of the OER include: Asset Management Asset Lifecycle Management Usage Tracking Service Discovery Version Management Dependency Analysis Portfolio Management EAMS - OER Edition The solution takes the advantages and features from both products and combines them in a symbiotic tool that enhances the quality of SOA Governance Initiatives and Programs. EAMS is able to produce a vast number of outputs by combining its analytical engine, SOA-specific configurations and the assets in OER and other related tools, catalogs and repositories. The configurations encompass not only the extendable parametrization of the metadata but also fully configurable blueprints, PowerPoint reports, charts and queries. The SOA blueprints The solution comes with a set of predefined architectural representations that help the organization better perceive their SOA landscape. More blueprints can be easily created in order to accommodate the organizations needs in terms of detail, audience and metadata. Charts & Dashboards The solution encompasses a set of predefined charts and dashboards that promote a more agile way to control and explore the assets. Time Based Visualization All representations are time bound, and with EAMS - OER you can truly govern SOA with a complete view of the Past, Present and Future; The solution delivers Gap Analysis, a project oriented approach while taking into consideration the As-Was, As-Is an To-Be. Time based visualization differentiating factors: Extensive automation and maintenance of architectural representations Organization wide solution. Easy access and navigation to and between all architectural artifacts and representations. Flexible meta-model, customization and extensibility capabilities. Lifecycle management and enforcement of the time dimension over all the repository content. Profile based customization. Comprehensive visibility Architectural alignment Friendly and striking user interfaces For more information on EAMS visit us here. For more information on SOA visit us here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Link Consulting,OER,OSR,SOA Governance,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • JavaOne User Group Sunday

    - by Tori Wieldt
    Before any "official" sessions of JavaOne 2012, the Java community was already sizzling. User Group Sunday was a great success, with several sessions offered by Java community members for anyone wanting to attend. Sessions were both about Java and best practices for running a JUG. Technical sessions included "Autoscaling Web Java Applications: Handle Peak Traffic with Zero Downtime and Minimized Cost,"  "Using Java with HTML5 and CSS3," and "Gooey and Sticky Bits: Everything You Ever Wanted to Know About Java." Several sessions were about how to start and run a JUG, like "Getting Speakers, Finding Sponsors, Planning Events: A Day in the Life of a JUG" and "JCP and OpenJDK: Using the JUGs’ “Adopt” Programs in Your Group." Badr ElHouari and Faiçal Boutaounte presented the session "Why Communities Are Important and How to Start One." They used the example of the Morocco JUG, which they started. Before the JUG, there was no "Java community," they explained. They shared their best practices, including: have fun, enjoy what you are doing get a free venue to have regular meetings, a University is a good choice run a conference, it gives you visibility and brings in new members students are a great way to grow a JUG Badr was proud to mention JMaghreb, a first-time conference that the Morocco JUG is hosting in November. They have secured sponsors and international speakers, and are able to offer a free conference for Java developers in North Africa. The session also included a free-flowing discussion about recruiters (OK to come to meetings, but not to dominate them), giving out email addresses (NEVER do without permission), no-show rates (50% for free events) and the importance of good content (good speakers really help!). Trisha Gee, member of the London Java Community (LJC) was one of the presenters for the session "Benefits of Open Source." She explained how open sourcing the LMAX Disruptor (a high performance inter-thread messaging library) gave her company LMAX several benefits, including more users, more really good quality new hires, and more access to 3rd party companies. Being open source raised the visibility of the company and the product, which was good in many ways. "We hired six really good coders in three months," Gee said. They also got community contributors for their code and more cred with technologists. "We had been unsuccessful at getting access to executives from other companies in the high-performance space. But once we were open source, the techies at the company had heard of us, knew our code was good, and that opened lots of doors for us." So, instead of "giving away the secret sauce," by going open source, LMAX gained many benefits. "It was a great day," said Bruno Souza, AKA The Brazilian Java Man, "the sessions were well attended and there was lots of good interaction." Sizzle and steak!

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  • The Future of Air Travel: Intelligence and Automation

    - by BobEvans
    Remember those white-knuckle flights through stormy weather where unexpected plunges in altitude result in near-permanent relocations of major internal organs? Perhaps there’s a better way, according to a recent Wall Street Journal article: “Pilots of a Honeywell International Inc. test plane stayed on their initial flight path, relying on the company's latest onboard radar technology to steer through the worst of the weather. The specially outfitted Boeing 757 barely shuddered as it gingerly skirted some of the most ferocious storm cells over Fort Walton Beach and then climbed above the rest in zero visibility.” Or how about the multifaceted check-in process, which might not wreak havoc on liver location but nevertheless makes you wonder if you’ve been trapped in some sort of covert psychological-stress test? Another WSJ article, called “The Self-Service Airport,” says there’s reason for hope there as well: “Airlines are laying the groundwork for the next big step in the airport experience: a trip from the curb to the plane without interacting with a single airline employee. At the airport of the near future, ‘your first interaction could be with a flight attendant,’ said Ben Minicucci, chief operating officer of Alaska Airlines, a unit of Alaska Air Group Inc.” And in the topsy-turvy world of air travel, it’s not just the passengers who’ve been experiencing bumpy rides: the airlines themselves are grappling with a range of challenges—some beyond their control, some not—that make profitability increasingly elusive in spite of heavy demand for their services. A recent piece in The Economist illustrates one of the mega-challenges confronting the airline industry via a striking set of contrasting and very large numbers: while the airlines pay $7 billion per year to third-party computerized reservation services, the airlines themselves earn a collective profit of only $3 billion per year. In that context, the anecdotes above point unmistakably to the future that airlines must pursue if they hope to be able to manage some of the factors outside of their control (e.g., weather) as well as all of those within their control (operating expenses, end-to-end visibility, safety, load optimization, etc.): more intelligence, more automation, more interconnectedness, and more real-time awareness of every facet of their operations. Those moves will benefit both passengers and the air carriers, says the WSJ piece on The Self-Service Airport: “Airlines say the advanced technology will quicken the airport experience for seasoned travelers—shaving a minute or two from the checked-baggage process alone—while freeing airline employees to focus on fliers with questions. ‘It's more about throughput with the resources you have than getting rid of humans,’ said Andrew O'Connor, director of airport solutions at Geneva-based airline IT provider SITA.” Oracle’s attempting to help airlines gain control over these challenges by blending together a range of its technologies into a solution called the Oracle Airline Data Model, which suggests the following steps: • To retain and grow their customer base, airlines need to focus on the customer experience. • To personalize and differentiate the customer experience, airlines need to effectively manage their passenger data. • The Oracle Airline Data Model can help airlines jump-start their customer-experience initiatives by consolidating passenger data into a customer data hub that drives realtime business intelligence and strategic customer insight. • Oracle’s Airline Data Model brings together multiple types of data that can jumpstart your data-warehousing project with rich out-of-the-box functionality. • Oracle’s Intelligent Warehouse for Airlines brings together the powerful capabilities of Oracle Exadata and the Oracle Airline Data Model to give you real-time strategic insights into passenger demand, revenues, sales channels and your flight network. The airline industry aside, the bullet points above offer a broad strategic outline for just about any industry because the customer experience is becoming pre-eminent in each and there is simply no way to deliver world-class customer experiences unless a company can capture, manage, and analyze all of the relevant data in real-time. I’ll leave you with two thoughts from the WSJ article about the new in-flight radar system from Honeywell: first, studies show that a single episode of serious turbulence can wrack up $150,000 in additional costs for an airline—so, it certainly behooves the carriers to gain the intelligence to avoid turbulence as much as possible. And second, it’s back to that top-priority customer-experience thing and the value that ever-increasing levels of intelligence can deliver. As the article says: “In the cabin, reporters watched screens showing the most intense parts of the nearly 10-mile wide storm, which churned some 7,000 feet below, in vibrant red and other colors. The screens also were filled with tiny symbols depicting likely locations of lightning and hail, which can damage planes and wreak havoc on the nerves of white-knuckle flyers.”  (Bob Evans is senior vice-president, communications, for Oracle.)  

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  • Top 5 Reasons to Invest in Enterprise 2.0 Technologies

    - by kellsey.ruppel(at)oracle.com
    In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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  • Challenges in Corporate Reporting - New Independent Research

    - by ndwyouell
    Earlier this year, Oracle and Accenture sponsored a global study on trends in financial close and reporting. We surveyed 1,123 finance professionals in large organizations in 12 countries around the world during February and March. Financial Consolidation and Reporting is the most mature aspect of Enterprise Performance Management with mainstream solutions having been around for over 30 years. But of course over this time there have been many changes and very significant increases in regulation. So just what is the current state is Financial Consolidation and Reporting in our major corporations across the world? We commissioned this independent research to find out. Highlights of the result are: •          Seeking change: Businesses recognize they need to invest in financial reporting to address the challenges they currently face. 47 percent of companies have made substantial investments over the last year to the financial close, filing, and reporting processes. •          Ineffective investments: Despite these investments, spreadsheets (72 percent) and e-mails (68 percent) are still being used daily to track and manage reporting, suggesting that new investments are falling short of expectations. •          Increased costs and uncertainty: The situation is so opaque that managers across the finance function are unable to fully understand the financial impact or cost implications of reporting, with 60 percent of respondents admitting they did not know the total cost of managing and publicizing their financial results. •          Persistent challenges: 68 percent of respondents admitted that they have inadequate visibility into reporting processes, while 84 percent of finance managers surveyed said they find it difficult to control the quality of financial data across the entire reporting process. •          Decreased effectiveness: 71 percent of finance managers feel their effectiveness is limited in some way by data-analysis–related issues, while 39 percent of C-level or VP-level respondents say their effectiveness is impaired by limited visibility. •          Missed deadlines: Due to late changes to the chart of accounts, 15 percent of global businesses have missed statutory filings, putting their companies at risk of financial penalties and potentially impacting share value. The report makes it clear that investments made to date by these large organizations around the world have been uneven across the close, reporting, and filing processes, which has led to the challenges these organizations currently face in the overall process. Regardless of whether companies are using a variety of solutions or a single solution, the report shows they continue to witness increased costs, ineffectual data management, and missed reporting, which—in extreme circumstances—can impact a company’s corporate image and share value. The good news is that businesses realize that these problems persist and 86 percent of companies are likely to make a significant investment during the next five years to address these issues. While they should invest, it is critical that they direct investments correctly to address the key issues this research identified: •          Improving data integrity •          Optimizing processes •          Integrating the extended financial close process By addressing these issues and with clear guidance on how to implement the correct business processes, infrastructure, and software solutions, finance teams will find that their reporting processes are much more effective, cost-efficient, and aligned with their performance expectations. To get a copy of the full report: http://www.oracle.com/webapps/dialogue/ns/dlgwelcome.jsp?p_ext=Y&p_dlg_id=11747758&src=7300117&Act=92 To replay a webcast discussing the findings: http://www.cfo.com/webcast.cfm?webcast=14639438&pcode=ORA061912_ORA

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  • Sync Two Exchange accounts or Ready Only access to subfolders

    - by cpgascho
    This is two questions kind of. The situation is as follows. I am running SBS 2008 with Exchange 2007. There is a shared account which has subfolders to keep track of the process of jobs that are coming into the company (ie: sales) I need to give other people in the company read access to this mailbox not full control. When I give ready only access to the root other users can only see the Inbox and not subfolders. Permissions have to be applied to each folder. One solution I have considered is creating a secondary mailbox that everyone could have full access too which would have a one way sync from the sales mailbox to the secondary mailbox. Then people could see what was happening without messing up the main mailbox by accident (at worst they would mess up the secondary mailbox) Ideally I could find a way to propgate the READ ONLY Permissiosn to all the subfolders. I have tried using PFDavAdmin to do this but have not been able to get it to connect successfully from Windows 7 To Exchange 2007 Any idea on how to 1. Propogate permissions (get PFDavAdmin to work??!) 2. Sync mailboxes 3. Other solution? Thanks Chris

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  • How to Programmatically Split Data Using VBA Using Specific Logic

    - by Charlene
    This is an addition to my previous post here. The code that was previously supplied to me worked like a charm, but I am having issues modifying it adding some additional logic. I am creating a macro in VBA to do the following. I have raw order data that I need to transform based on some logic. Raw Data: order-id product-num date buyer-name prod-name qty-purc sales-tax freight order-st 0000000000-00 10000000000000 5/29/2014 John Doe Product 0 1 1.00 1.50 GA 0000000000-00 10000000000001 5/29/2014 John Doe Product 1 2 1.00 1.50 GA 0000000000-00 10000000000002 5/29/2014 John Doe Product 2 1 1.00 2.00 GA 0000000000-01 10000000000002 5/30/2014 Jane Doe Product 2 1 0.00 0.00 PA 0000000000-01 10000000000003 5/30/2014 Jane Doe Product 3 1 0.00 0.00 PA Desired Outcome: HDR 0000000000-00 John Doe 5/29/2014 CHG Tax 3.00 CHG Freight 5.00 ITM 10000000000000 Product 0 1 ITM 10000000000001 Product 1 2 ITM 10000000000002 Product 2 1 HDR 0000000000-01 Jane Doe 5/30/2014 ITM 10000000000002 Product 2 1 ITM 10000000000003 Product 3 1 The "CHG" rows are created based on the following logic; if the order-st is CA or GA, add the total of sales-tax and freight for each of the rows with the same order-id. If the order-st is NOT CA or GA, no CHG rows should be created. Any help would be appreciated - let me know if I left any details out!

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  • Migrating from Exchange 2003 to 2010 UID changes from 32 characters to 64 characters

    - by Seth
    We have built a custom CRM tool that integrates with Exchange 2010 using Exchange Web Services. The issue we are encountering revolves around editing appointments through the CRM tool that were created in exchange 2003. We have migrated the sales staff from Exchange 2003 to 2010 so that we could use EWS. EWS works great except for appointments that were created prior to the migration. Those appointments created prior to the migration in Exchange 2003 cannot be modified using EWS. The reason is that the ExchangeItemUID for the appointment changed from 32 characters to 64 characters. EWS does not recognize ExchangeItemUIDs that are 32 characters. We are looking for a solution that will allow us to modify these appointments. We are open to ideas of running a script that will update all appointment events for the sales people so that 2003 appointments are converted to 2010 format. We are also open to alternate IDs as opposed to using UID. I have seen some references to using CleanGlobalObjectID, but I don't see that property in EWS. Has anyone encountered this problem before? Any help you could give would be greatly appreciated!

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  • Why do you use a 3PAR SAN? [closed]

    - by Starfish
    If you use a 3PAR SAN, I’d like to hear what you think about it, particularly compared to the HP EVA. What do you see as its advantages over other SANs like the EVA? What’s so special about the ASIC? We had HP quote us an EVA P6500 and 3PAR V400 with equivalent storage and the 3PAR was nearly twice the cost. My site has two EVA SANs with a combined capacity of ~80 TB. We want to replace the older and larger of the two. We’ve been looking at the EVA and the 3PAR to see which would be a better fit for us. I’m struggling to understand how the 3PAR differs from the EVA from a practical technical standpoint. When I read the sales literature and speak with the HP sales engineers, they spend a lot of time talking about how the 3PAR is better because of its ASIC. It’s ASIC this and ASIC that, but when I press them on how a 3PAR with thin provisioning is better than an EVA with thin provisioning, I can’t get a straight answer. Meanwhile, one of my colleagues, who has more say regarding which SAN we get, is enamored by the 3PAR, and he can’t explain clearly to me why he wants it over the EVA. Our needs are pretty simple. We have 10 servers running VMware and ~100 VMs. We use VMware’s thin provisioning currently, but we would like to start using thin provisioning on the new SAN. We don’t have a need for SSDs or migration between storage tiers. We plan on having FC or SAS drives for our most used data and SATA/FATA drives for the lesser used data which is how we have the EVAs configured. We also do not need any SAN-level snapshotting or replication.

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  • Outlook locking network connection/session?

    - by HaydnWVN
    Scenario: We have an 'automatic orders' machine sat in the corner running XP with Outlook 2003. Its job is to check for new emails on a specific account, when it encounters one it checks the e-mail body for specific wording to determine which customer it is from (using a macro), then it checks the attachment for specific order codes before parsing the attachment to create a .csv file (which is then e-mailed onto one of the sales team) before importing the .csv into our bespoke ERP/Sales Order system to create an order. Problem: Periodically the machine will have symptoms of a lost network connection (unable to connect to any network source). Sometimes after several days, sometimes over a week. Volume of emails/orders processed does not seem to be linked. Additional info: The machines .pst is stored on a mapped network location. The .csv created is stored on a mapped network location. This is a workgroup, not a domain. All network drives are Samba shares from an Ubuntu fileserver. Our bespoke system runs from a database (MySQL) Ubuntu server. Our troubleshooting so far: I have switched machines (previous was Win2000) with the same symptoms. Restarting the machine FIXES the problem. Closing Outlook and then end tasking an Outlook.exe background process FIXES the problem. If you close Outlook, without end taking the background process, outlook will not reopen (saying it cannot find the pst file & it will not open any network location). Does Outlook have some kind of 'max session' linking it to network activity that is not closing after a mail request? Could Auto-archive be causing this? Is there a tool to check/display what each outlook.exe process is doing? Have not found many ways to troubleshoot this yet, as it is so infrequent...

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  • MS Excel and Access - which is better for reports?

    - by Nat
    Where I work, staff have just started to use a basic table in excel (1 october) to record sales which has about 10 columns (name, client, renewed, discount, paid etc). I record the data (total sold etc) every hour and email it to the manager. Each staff has the their own file on the network which they use constantly for that day (eg. John 08-10.xlsx; John 09-10.xlsx etc) and have been told to save the file after they complete a row with client data. I can see the file (in read only mode) to update the report but I am sure there must be a way of doing an autoupdate of their worksheets in real time. I can link worksheets and workbooks to my main workbook but manually. Does anyone have suggestions on have to do this on Excel? Or would Access allow me to make a report which shows the sales total for that hour without the staff closing the file or constantly clicking save every few minutes? We use office 2010. thanks

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  • Understanding MySQL Query Caches and when to implement it?

    - by Jeff
    On our current MySQL server query cache is enabled. Qchache_hits: 31913 Qchache_inserts: 50959 Qchache_lowmem_prunes: 9320 Qchache_not_chached: 209320 Qchache_queries_in_chace: 986 com_update: 0 com_delete: 0 I do not fully understand the Query cache - I am reading about it currently and trying to understand it. Our database holds inventory data, customer data, employee data, sales data and so forth. The query is very rarely run more than once. The possibility of a query being run twice is viewing a specific sales information twice. But basically everything in our system changes constantly. It is always being updated, deleted, insterted and off the top of my head I can't picture users running the same query twice within a week. Do I even need to have the query cache enabled? I am guessing that the inserts means 51k entries have been added, but only 986 of those are being stored? Would an idea be to refresh the cache, and watch it for a week and check how many of the queries in cached are accessed maybe on a weekly basis to see if it is actually returning any benefits? Any help/guidance on this is appreciated, thanks

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  • Creating STA COM compatible ASP.NET Applications

    - by Rick Strahl
    When building ASP.NET applications that interface with old school COM objects like those created with VB6 or Visual FoxPro (MTDLL), it's extremely important that the threads that are serving requests use Single Threaded Apartment Threading. STA is a COM built-in technology that allows essentially single threaded components to operate reliably in a multi-threaded environment. STA's guarantee that COM objects instantiated on a specific thread stay on that specific thread and any access to a COM object from another thread automatically marshals that thread to the STA thread. The end effect is that you can have multiple threads, but a COM object instance lives on a fixed never changing thread. ASP.NET by default uses MTA (multi-threaded apartment) threads which are truly free spinning threads that pay no heed to COM object marshaling. This is vastly more efficient than STA threading which has a bit of overhead in determining whether it's OK to run code on a given thread or whether some sort of thread/COM marshaling needs to occur. MTA COM components can be very efficient, but STA COM components in a multi-threaded environment always tend to have a fair amount of overhead. It's amazing how much COM Interop I still see today so while it seems really old school to be talking about this topic, it's actually quite apropos for me as I have many customers using legacy COM systems that need to interface with other .NET applications. In this post I'm consolidating some of the hacks I've used to integrate with various ASP.NET technologies when using STA COM Components. STA in ASP.NET Support for STA threading in the ASP.NET framework is fairly limited. Specifically only the original ASP.NET WebForms technology supports STA threading directly via its STA Page Handler implementation or what you might know as ASPCOMPAT mode. For WebForms running STA components is as easy as specifying the ASPCOMPAT attribute in the @Page tag:<%@ Page Language="C#" AspCompat="true" %> which runs the page in STA mode. Removing it runs in MTA mode. Simple. Unfortunately all other ASP.NET technologies built on top of the core ASP.NET engine do not support STA natively. So if you want to use STA COM components in MVC or with class ASMX Web Services, there's no automatic way like the ASPCOMPAT keyword available. So what happens when you run an STA COM component in an MTA application? In low volume environments - nothing much will happen. The COM objects will appear to work just fine as there are no simultaneous thread interactions and the COM component will happily run on a single thread or multiple single threads one at a time. So for testing running components in MTA environments may appear to work just fine. However as load increases and threads get re-used by ASP.NET COM objects will end up getting created on multiple different threads. This can result in crashes or hangs, or data corruption in the STA components which store their state in thread local storage on the STA thread. If threads overlap this global store can easily get corrupted which in turn causes problems. STA ensures that any COM object instance loaded always stays on the same thread it was instantiated on. What about COM+? COM+ is supposed to address the problem of STA in MTA applications by providing an abstraction with it's own thread pool manager for COM objects. It steps in to the COM instantiation pipeline and hands out COM instances from its own internally maintained STA Thread pool. This guarantees that the COM instantiation threads are STA threads if using STA components. COM+ works, but in my experience the technology is very, very slow for STA components. It adds a ton of overhead and reduces COM performance noticably in load tests in IIS. COM+ can make sense in some situations but for Web apps with STA components it falls short. In addition there's also the need to ensure that COM+ is set up and configured on the target machine and the fact that components have to be registered in COM+. COM+ also keeps components up at all times, so if a component needs to be replaced the COM+ package needs to be unloaded (same is true for IIS hosted components but it's more common to manage that). COM+ is an option for well established components, but native STA support tends to provide better performance and more consistent usability, IMHO. STA for non supporting ASP.NET Technologies As mentioned above only WebForms supports STA natively. However, by utilizing the WebForms ASP.NET Page handler internally it's actually possible to trick various other ASP.NET technologies and let them work with STA components. This is ugly but I've used each of these in various applications and I've had minimal problems making them work with FoxPro STA COM components which is about as dififcult as it gets for COM Interop in .NET. In this post I summarize several STA workarounds that enable you to use STA threading with these ASP.NET Technologies: ASMX Web Services ASP.NET MVC WCF Web Services ASP.NET Web API ASMX Web Services I start with classic ASP.NET ASMX Web Services because it's the easiest mechanism that allows for STA modification. It also clearly demonstrates how the WebForms STA Page Handler is the key technology to enable the various other solutions to create STA components. Essentially the way this works is to override the WebForms Page class and hijack it's init functionality for processing requests. Here's what this looks like for Web Services:namespace FoxProAspNet { public class WebServiceStaHandler : System.Web.UI.Page, IHttpAsyncHandler { protected override void OnInit(EventArgs e) { IHttpHandler handler = new WebServiceHandlerFactory().GetHandler( this.Context, this.Context.Request.HttpMethod, this.Context.Request.FilePath, this.Context.Request.PhysicalPath); handler.ProcessRequest(this.Context); this.Context.ApplicationInstance.CompleteRequest(); } public IAsyncResult BeginProcessRequest( HttpContext context, AsyncCallback cb, object extraData) { return this.AspCompatBeginProcessRequest(context, cb, extraData); } public void EndProcessRequest(IAsyncResult result) { this.AspCompatEndProcessRequest(result); } } public class AspCompatWebServiceStaHandlerWithSessionState : WebServiceStaHandler, IRequiresSessionState { } } This class overrides the ASP.NET WebForms Page class which has a little known AspCompatBeginProcessRequest() and AspCompatEndProcessRequest() method that is responsible for providing the WebForms ASPCOMPAT functionality. These methods handle routing requests to STA threads. Note there are two classes - one that includes session state and one that does not. If you plan on using ASP.NET Session state use the latter class, otherwise stick to the former. This maps to the EnableSessionState page setting in WebForms. This class simply hooks into this functionality by overriding the BeginProcessRequest and EndProcessRequest methods and always forcing it into the AspCompat methods. The way this works is that BeginProcessRequest() fires first to set up the threads and starts intializing the handler. As part of that process the OnInit() method is fired which is now already running on an STA thread. The code then creates an instance of the actual WebService handler factory and calls its ProcessRequest method to start executing which generates the Web Service result. Immediately after ProcessRequest the request is stopped with Application.CompletRequest() which ensures that the rest of the Page handler logic doesn't fire. This means that even though the fairly heavy Page class is overridden here, it doesn't end up executing any of its internal processing which makes this code fairly efficient. In a nutshell, we're highjacking the Page HttpHandler and forcing it to process the WebService process handler in the context of the AspCompat handler behavior. Hooking up the Handler Because the above is an HttpHandler implementation you need to hook up the custom handler and replace the standard ASMX handler. To do this you need to modify the web.config file (here for IIS 7 and IIS Express): <configuration> <system.webServer> <handlers> <remove name="WebServiceHandlerFactory-Integrated-4.0" /> <add name="Asmx STA Web Service Handler" path="*.asmx" verb="*" type="FoxProAspNet.WebServiceStaHandler" precondition="integrated"/> </handlers> </system.webServer> </configuration> (Note: The name for the WebServiceHandlerFactory-Integrated-4.0 might be slightly different depending on your server version. Check the IIS Handler configuration in the IIS Management Console for the exact name or simply remove the handler from the list there which will propagate to your web.config). For IIS 5 & 6 (Windows XP/2003) or the Visual Studio Web Server use:<configuration> <system.web> <httpHandlers> <remove path="*.asmx" verb="*" /> <add path="*.asmx" verb="*" type="FoxProAspNet.WebServiceStaHandler" /> </httpHandlers> </system.web></configuration> To test, create a new ASMX Web Service and create a method like this: [WebService(Namespace = "http://foxaspnet.org/")] [WebServiceBinding(ConformsTo = WsiProfiles.BasicProfile1_1)] public class FoxWebService : System.Web.Services.WebService { [WebMethod] public string HelloWorld() { return "Hello World. Threading mode is: " + System.Threading.Thread.CurrentThread.GetApartmentState(); } } Run this before you put in the web.config configuration changes and you should get: Hello World. Threading mode is: MTA Then put the handler mapping into Web.config and you should see: Hello World. Threading mode is: STA And you're on your way to using STA COM components. It's a hack but it works well! I've used this with several high volume Web Service installations with various customers and it's been fast and reliable. ASP.NET MVC ASP.NET MVC has quickly become the most popular ASP.NET technology, replacing WebForms for creating HTML output. MVC is more complex to get started with, but once you understand the basic structure of how requests flow through the MVC pipeline it's easy to use and amazingly flexible in manipulating HTML requests. In addition, MVC has great support for non-HTML output sources like JSON and XML, making it an excellent choice for AJAX requests without any additional tools. Unlike WebForms ASP.NET MVC doesn't support STA threads natively and so some trickery is needed to make it work with STA threads as well. MVC gets its handler implementation through custom route handlers using ASP.NET's built in routing semantics. To work in an STA handler requires working in the Page Handler as part of the Route Handler implementation. As with the Web Service handler the first step is to create a custom HttpHandler that can instantiate an MVC request pipeline properly:public class MvcStaThreadHttpAsyncHandler : Page, IHttpAsyncHandler, IRequiresSessionState { private RequestContext _requestContext; public MvcStaThreadHttpAsyncHandler(RequestContext requestContext) { if (requestContext == null) throw new ArgumentNullException("requestContext"); _requestContext = requestContext; } public IAsyncResult BeginProcessRequest(HttpContext context, AsyncCallback cb, object extraData) { return this.AspCompatBeginProcessRequest(context, cb, extraData); } protected override void OnInit(EventArgs e) { var controllerName = _requestContext.RouteData.GetRequiredString("controller"); var controllerFactory = ControllerBuilder.Current.GetControllerFactory(); var controller = controllerFactory.CreateController(_requestContext, controllerName); if (controller == null) throw new InvalidOperationException("Could not find controller: " + controllerName); try { controller.Execute(_requestContext); } finally { controllerFactory.ReleaseController(controller); } this.Context.ApplicationInstance.CompleteRequest(); } public void EndProcessRequest(IAsyncResult result) { this.AspCompatEndProcessRequest(result); } public override void ProcessRequest(HttpContext httpContext) { throw new NotSupportedException("STAThreadRouteHandler does not support ProcessRequest called (only BeginProcessRequest)"); } } This handler code figures out which controller to load and then executes the controller. MVC internally provides the information needed to route to the appropriate method and pass the right parameters. Like the Web Service handler the logic occurs in the OnInit() and performs all the processing in that part of the request. Next, we need a RouteHandler that can actually pick up this handler. Unlike the Web Service handler where we simply registered the handler, MVC requires a RouteHandler to pick up the handler. RouteHandlers look at the URL's path and based on that decide on what handler to invoke. The route handler is pretty simple - all it does is load our custom handler: public class MvcStaThreadRouteHandler : IRouteHandler { public IHttpHandler GetHttpHandler(RequestContext requestContext) { if (requestContext == null) throw new ArgumentNullException("requestContext"); return new MvcStaThreadHttpAsyncHandler(requestContext); } } At this point you can instantiate this route handler and force STA requests to MVC by specifying a route. The following sets up the ASP.NET Default Route:Route mvcRoute = new Route("{controller}/{action}/{id}", new RouteValueDictionary( new { controller = "Home", action = "Index", id = UrlParameter.Optional }), new MvcStaThreadRouteHandler()); RouteTable.Routes.Add(mvcRoute);   To make this code a little easier to work with and mimic the behavior of the routes.MapRoute() functionality extension method that MVC provides, here is an extension method for MapMvcStaRoute(): public static class RouteCollectionExtensions { public static void MapMvcStaRoute(this RouteCollection routeTable, string name, string url, object defaults = null) { Route mvcRoute = new Route(url, new RouteValueDictionary(defaults), new MvcStaThreadRouteHandler()); RouteTable.Routes.Add(mvcRoute); } } With this the syntax to add  route becomes a little easier and matches the MapRoute() method:RouteTable.Routes.MapMvcStaRoute( name: "Default", url: "{controller}/{action}/{id}", defaults: new { controller = "Home", action = "Index", id = UrlParameter.Optional } ); The nice thing about this route handler, STA Handler and extension method is that it's fully self contained. You can put all three into a single class file and stick it into your Web app, and then simply call MapMvcStaRoute() and it just works. Easy! To see whether this works create an MVC controller like this: public class ThreadTestController : Controller { public string ThreadingMode() { return Thread.CurrentThread.GetApartmentState().ToString(); } } Try this test both with only the MapRoute() hookup in the RouteConfiguration in which case you should get MTA as the value. Then change the MapRoute() call to MapMvcStaRoute() leaving all the parameters the same and re-run the request. You now should see STA as the result. You're on your way using STA COM components reliably in ASP.NET MVC. WCF Web Services running through IIS WCF Web Services provide a more robust and wider range of services for Web Services. You can use WCF over HTTP, TCP, and Pipes, and WCF services support WS* secure services. There are many features in WCF that go way beyond what ASMX can do. But it's also a bit more complex than ASMX. As a basic rule if you need to serve straight SOAP Services over HTTP I 'd recommend sticking with the simpler ASMX services especially if COM is involved. If you need WS* support or want to serve data over non-HTTP protocols then WCF makes more sense. WCF is not my forte but I found a solution from Scott Seely on his blog that describes the progress and that seems to work well. I'm copying his code below so this STA information is all in one place and quickly explain. Scott's code basically works by creating a custom OperationBehavior which can be specified via an [STAOperation] attribute on every method. Using his attribute you end up with a class (or Interface if you separate the contract and class) that looks like this: [ServiceContract] public class WcfService { [OperationContract] public string HelloWorldMta() { return Thread.CurrentThread.GetApartmentState().ToString(); } // Make sure you use this custom STAOperationBehavior // attribute to force STA operation of service methods [STAOperationBehavior] [OperationContract] public string HelloWorldSta() { return Thread.CurrentThread.GetApartmentState().ToString(); } } Pretty straight forward. The latter method returns STA while the former returns MTA. To make STA work every method needs to be marked up. The implementation consists of the attribute and OperationInvoker implementation. Here are the two classes required to make this work from Scott's post:public class STAOperationBehaviorAttribute : Attribute, IOperationBehavior { public void AddBindingParameters(OperationDescription operationDescription, System.ServiceModel.Channels.BindingParameterCollection bindingParameters) { } public void ApplyClientBehavior(OperationDescription operationDescription, System.ServiceModel.Dispatcher.ClientOperation clientOperation) { // If this is applied on the client, well, it just doesn’t make sense. // Don’t throw in case this attribute was applied on the contract // instead of the implementation. } public void ApplyDispatchBehavior(OperationDescription operationDescription, System.ServiceModel.Dispatcher.DispatchOperation dispatchOperation) { // Change the IOperationInvoker for this operation. dispatchOperation.Invoker = new STAOperationInvoker(dispatchOperation.Invoker); } public void Validate(OperationDescription operationDescription) { if (operationDescription.SyncMethod == null) { throw new InvalidOperationException("The STAOperationBehaviorAttribute " + "only works for synchronous method invocations."); } } } public class STAOperationInvoker : IOperationInvoker { IOperationInvoker _innerInvoker; public STAOperationInvoker(IOperationInvoker invoker) { _innerInvoker = invoker; } public object[] AllocateInputs() { return _innerInvoker.AllocateInputs(); } public object Invoke(object instance, object[] inputs, out object[] outputs) { // Create a new, STA thread object[] staOutputs = null; object retval = null; Thread thread = new Thread( delegate() { retval = _innerInvoker.Invoke(instance, inputs, out staOutputs); }); thread.SetApartmentState(ApartmentState.STA); thread.Start(); thread.Join(); outputs = staOutputs; return retval; } public IAsyncResult InvokeBegin(object instance, object[] inputs, AsyncCallback callback, object state) { // We don’t handle async… throw new NotImplementedException(); } public object InvokeEnd(object instance, out object[] outputs, IAsyncResult result) { // We don’t handle async… throw new NotImplementedException(); } public bool IsSynchronous { get { return true; } } } The key in this setup is the Invoker and the Invoke method which creates a new thread and then fires the request on this new thread. Because this approach creates a new thread for every request it's not super efficient. There's a bunch of overhead involved in creating the thread and throwing it away after each thread, but it'll work for low volume requests and insure each thread runs in STA mode. If better performance is required it would be useful to create a custom thread manager that can pool a number of STA threads and hand off threads as needed rather than creating new threads on every request. If your Web Service needs are simple and you need only to serve standard SOAP 1.x requests, I would recommend sticking with ASMX services. It's easier to set up and work with and for STA component use it'll be significantly better performing since ASP.NET manages the STA thread pool for you rather than firing new threads for each request. One nice thing about Scotts code is though that it works in any WCF environment including self hosting. It has no dependency on ASP.NET or WebForms for that matter. STA - If you must STA components are a  pain in the ass and thankfully there isn't too much stuff out there anymore that requires it. But when you need it and you need to access STA functionality from .NET at least there are a few options available to make it happen. Each of these solutions is a bit hacky, but they work - I've used all of them in production with good results with FoxPro components. I hope compiling all of these in one place here makes it STA consumption a little bit easier. I feel your pain :-) Resources Download STA Handler Code Examples Scott Seely's original STA WCF OperationBehavior Article© Rick Strahl, West Wind Technologies, 2005-2012Posted in FoxPro   ASP.NET  .NET  COM   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Seriously, It’s Time to Get Your Content Act Together

    - by Mike Stiles
    Branded content, content marketing, social content, brand journalism, we’re seeing those terms more and more. Why? The technology tools are coming together. We should know. We can gather big data, crunch it, listen to the public, moderate, respond, get to know the customer intimately, know what they like, know what they want, we can target, distribute, amplify, measure engagement and reaction, modify strategy and even automate a great deal of all that. An amazing machine, a sleek, smooth-running engine has been built such that all the parts can interact and work together to deliver peak performance and maximum output. But that engine isn’t going anywhere without any gas. Content is the gas. Yes, we curate other people’s content. We can siphon their gas. There’s tech to help with that too. But as for the creation of original, worthwhile content made for a specific audience, our audience, machines can’t do that…at least not yet. Curated content is great. But somebody has to originate the content for it to be curated and shared. And since the need for good, curated content is obviously large and the desire to share is there, it’s a winning proposition for a brand to be a consistent producer of original content. And yet, it feels like content is an issue we’re avoiding. There’s a reluctance to build a massive pipeline if you have no idea what you’re going to run through it. The C-suite often doesn’t know what content is, that it’s different from ads, where to get it, who makes it, how long it should be, what the point of it is if there’s no hard sell of the product, what it costs, how to use it, how to measure it, how to make sure it’s good, or how to make sure it will keep flowing. It could be the reason many brands aren’t pulling the trigger on socially enabling the enterprise. And that’s a shame, because there are a lot of creative, daring, experimental, uniquely talented entertainers and journalists chomping at the bit to execute content for brands. But for many corporate executives, content is “weird,” and the people who make it are even weirder. The content side of the equation is human. It’s art, but art that can be informed by data. The natural inclination is for brands to turn to their agencies for such creative endeavors. But agencies are falling into one of two categories. They’re failing to transition from ads to content. In “Content Era, What’s the Role of Agencies?” Alexander Jutkowitz says agencies were made for one-hit campaigns, not ongoing content. Or, they’re ready and capable but can’t get clients to do the right things. Agencies have to make money, even if it means continuing to do the wrong things because that’s all the client will agree to. So what we wind up with in the pipeline is advertising, marketing-heavy content, content that was obviously created or spearheaded by non-creative executives, random & inconsistent content, copy written for SEO bots, and other completely uninteresting nightmares. Frank Rose, author of “The Art of Immersion,” writes, “Content without story and excitement is noise pollution.” In the old days, you made an ad and inserted it into shows made by people who knew what they were doing. You could bask in that show’s success and leverage their audience. Now, you are tasked with attracting, amassing and holding your own audience. You may just want to make, advertise and sell your widgets. But now there’s a war on for a precious commodity, attention. People are busy. They have filters to keep uninteresting and irrelevant things out. They value their time and expect value back when they give it up. Joe Pulizzi, founder of the Content Marketing Institute, says, "Your customers don't care about you, your products, your services…they care about themselves, their wants and their needs." Is it worth getting serious about content and doing it right? 61% of consumers feel better about a company that delivers custom content (Custom Content Council). Interesting content is one of the top 3 reasons people follow brands on social (Content+). 78% of consumers think organizations that provide custom content want to build good relationships with them (TMG Custom Media). On the B2B side, 80% of business decision makers prefer to get company info in a series of articles vs. an ad. So what’s the hang-up? Cited barriers to content marketing are lack of human resources (42%) and lack of budget (35%). 54% of brands don’t have a single on-site, dedicated content creator. And only 38% of brands have a content marketing strategy. Tech has built the biggest, most incredible stage for brands that’s ever been built. Putting something on that stage is your responsibility. Do a bad show, or no show at all, and you’ll be the beautiful, talented actress that never got discovered. @mikestilesPhoto: Gabriella Fabbri, stock.xchng

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  • ASP.NET WebAPI Security 2: Identity Architecture

    - by Your DisplayName here!
    Pedro has beaten me to the punch with a detailed post (and diagram) about the WebAPI hosting architecture. So go read his post first, then come back so we can have a closer look at what that means for security. The first important takeaway is that WebAPI is hosting independent-  currently it ships with two host integration implementations – one for ASP.NET (aka web host) and WCF (aka self host). Pedro nicely shows the integration into the web host. Self hosting is not done yet so we will mainly focus on the web hosting case and I will point out security related differences when they exist. The interesting part for security (amongst other things of course) is the HttpControllerHandler (see Pedro’s diagram) – this is where the host specific representation of an HTTP request gets converted to the WebAPI abstraction (called HttpRequestMessage). The ConvertRequest method does the following: Create a new HttpRequestMessage. Copy URI, method and headers from the HttpContext. Copies HttpContext.User to the Properties<string, object> dictionary on the HttpRequestMessage. The key used for that can be found on HttpPropertyKeys.UserPrincipalKey (which resolves to “MS_UserPrincipal”). So the consequence is that WebAPI receives whatever IPrincipal has been set by the ASP.NET pipeline (in the web hosting case). Common questions are: Are there situations where is property does not get set? Not in ASP.NET – the DefaultAuthenticationModule in the HTTP pipeline makes sure HttpContext.User (and Thread.CurrentPrincipal – more on that later) are always set. Either to some authenticated user – or to an anonymous principal. This may be different in other hosting environments (again more on that later). Why so generic? Keep in mind that WebAPI is hosting independent and may run on a host that materializes identity completely different compared to ASP.NET (or .NET in general). This gives them a way to evolve the system in the future. How does WebAPI code retrieve the current client identity? HttpRequestMessage has an extension method called GetUserPrincipal() which returns the property as an IPrincipal. A quick look at self hosting shows that the moral equivalent of HttpControllerHandler.ConvertRequest() is HttpSelfHostServer.ProcessRequestContext(). Here the principal property gets only set when the host is configured for Windows authentication (inconsisteny). Do I like that? Well – yes and no. Here are my thoughts: I like that it is very straightforward to let WebAPI inherit the client identity context of the host. This might not always be what you want – think of an ASP.NET app that consists of UI and APIs – the UI might use Forms authentication, the APIs token based authentication. So it would be good if the two parts would live in a separate security world. It makes total sense to have this generic hand off point for identity between the host and WebAPI. It also makes total sense for WebAPI plumbing code (especially handlers) to use the WebAPI specific identity abstraction. But – c’mon we are running on .NET. And the way .NET represents identity is via IPrincipal/IIdentity. That’s what every .NET developer on this planet is used to. So I would like to see a User property of type IPrincipal on ApiController. I don’t like the fact that Thread.CurrentPrincipal is not populated. T.CP is a well established pattern as a one stop shop to retrieve client identity on .NET.  That makes a lot of sense – even if the name is misleading at best. There might be existing library code you want to call from WebAPI that makes use of T.CP (e.g. PrincipalPermission, or a simple .Name or .IsInRole()). Having the client identity as an ambient property is useful for code that does not have access to the current HTTP request (for calling GetUserPrincipal()). I don’t like the fact that that the client identity conversion from host to WebAPI is inconsistent. This makes writing security plumbing code harder. I think the logic should always be: If the host has a client identity representation, copy it. If not, set an anonymous principal on the request message. Btw – please don’t annoy me with the “but T.CP is static, and static is bad for testing” chant. T.CP is a getter/setter and, in fact I find it beneficial to be able to set different security contexts in unit tests before calling in some logic. And, in case you have wondered – T.CP is indeed thread static (and the name comes from a time where a logical operation was bound to a thread – which is not true anymore). But all thread creation APIs in .NET actually copy T.CP to the new thread they create. This is the case since .NET 2.0 and is certainly an improvement compared to how Win32 does things. So to sum it up: The host plumbing copies the host client identity to WebAPI (this is not perfect yet, but will surely be improved). or in other words: The current WebAPI bits don’t ship with any authentication plumbing, but solely use whatever authentication (and thus client identity) is set up by the host. WebAPI developers can retrieve the client identity from the HttpRequestMessage. Hopefully my proposed changes around T.CP and the User property on ApiController will be added. In the next post, I will detail how to add WebAPI specific authentication support, e.g. for Basic Authentication and tokens. This includes integrating the notion of claims based identity. After that we will look at the built-in authorization bits and how to improve them as well. Stay tuned.

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  • Allowing Access to HttpContext in WCF REST Services

    - by Rick Strahl
    If you’re building WCF REST Services you may find that WCF’s OperationContext, which provides some amount of access to Http headers on inbound and outbound messages, is pretty limited in that it doesn’t provide access to everything and sometimes in a not so convenient manner. For example accessing query string parameters explicitly is pretty painful: [OperationContract] [WebGet] public string HelloWorld() { var properties = OperationContext.Current.IncomingMessageProperties; var property = properties[HttpRequestMessageProperty.Name] as HttpRequestMessageProperty; string queryString = property.QueryString; var name = StringUtils.GetUrlEncodedKey(queryString,"Name"); return "Hello World " + name; } And that doesn’t account for the logic in GetUrlEncodedKey to retrieve the querystring value. It’s a heck of a lot easier to just do this: [OperationContract] [WebGet] public string HelloWorld() { var name = HttpContext.Current.Request.QueryString["Name"] ?? string.Empty; return "Hello World " + name; } Ok, so if you follow the REST guidelines for WCF REST you shouldn’t have to rely on reading query string parameters manually but instead rely on routing logic, but you know what: WCF REST is a PITA anyway and anything to make things a little easier is welcome. To enable the second scenario there are a couple of steps that you have to take on your service implementation and the configuration file. Add aspNetCompatibiltyEnabled in web.config Fist you need to configure the hosting environment to support ASP.NET when running WCF Service requests. This ensures that the ASP.NET pipeline is fired up and configured for every incoming request. <system.serviceModel>     <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true" /> </system.serviceModel> Markup your Service Implementation with AspNetCompatibilityRequirements Attribute Next you have to mark up the Service Implementation – not the contract if you’re using a separate interface!!! – with the AspNetCompatibilityRequirements attribute: [ServiceContract(Namespace = "RateTestService")] [AspNetCompatibilityRequirements(RequirementsMode = AspNetCompatibilityRequirementsMode.Allowed)] public class RestRateTestProxyService Typically you’ll want to use Allowed as the preferred option. The other options are NotAllowed and Required. Allowed will let the service run if the web.config attribute is not set. Required has to have it set. All these settings determine whether an ASP.NET host AppDomain is used for requests. Once Allowed or Required has been set on the implemented class you can make use of the ASP.NET HttpContext object. When I allow for ASP.NET compatibility in my WCF services I typically add a property that exposes the Context and Request objects a little more conveniently: public HttpContext Context { get { return HttpContext.Current; } } public HttpRequest Request { get { return HttpContext.Current.Request; } } While you can also access the Response object and write raw data to it and manipulate headers THAT is probably not such a good idea as both your code and WCF will end up writing into the output stream. However it might be useful in some situations where you need to take over output generation completely and return something completely custom. Remember though that WCF REST DOES actually support that as well with Stream responses that essentially allow you to return any kind of data to the client so using Response should really never be necessary. Should you or shouldn’t you? WCF purists will tell you never to muck with the platform specific features or the underlying protocol, and if you can avoid it you definitely should avoid it. Querystring management in particular can be handled largely with Url Routing, but there are exceptions of course. Try to use what WCF natively provides – if possible as it makes the code more portable. For example, if you do enable ASP.NET Compatibility you won’t be able to self host a WCF REST service. At the same time realize that especially in WCF REST there are number of big holes or access to some features are a royal pain and so it’s not unreasonable to access the HttpContext directly especially if it’s only for read-only access. Since everything in REST works of URLS and the HTTP protocol more control and easier access to HTTP features is a key requirement to building flexible services. It looks like vNext of the WCF REST stuff will feature many improvements along these lines with much deeper native HTTP support that is often so useful in REST applications along with much more extensibility that allows for customization of the inputs and outputs as data goes through the request pipeline. I’m looking forward to this stuff as WCF REST as it exists today still is a royal pain (in fact I’m struggling with a mysterious version conflict/crashing error on my machine that I have not been able to resolve – grrrr…).© Rick Strahl, West Wind Technologies, 2005-2011Posted in ASP.NET  AJAX  WCF  

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