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• links for 2010-04-22

  - by Bob Rhubart

  Barry N. Perkins: Unique Business Value vs. Unique IT "Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution." -- Barry N. Perkins, VP Oracle Modernization & Oracle Integrated Solutions (tags: oracle otn enterprisearchitecture modernization) Paul Homchick: The Information Driven Value Chain - Part 2 Paul Homchick continues his series with a look "at the way investments have been made in enterprise software in an effort to create and manage value, and how systems are moving from a controlled-process approach design towards gathering and using dynamically using information." (tags: oracle otn enterprisearchitecture) @vambenepe: The battle of the Cloud Frameworks: Application Servers redux? "The battle of the Cloud Frameworks has started," says William Vambenepe, "and it will look a lot like the battle of the Application Servers which played out over the last decade and a half." (tags: oracle otn cloud frameworks appserver) @ORACLENERD: COLLABORATE: Day 4 Wrap Up Oraclenerd feesses up: "The day started out with the realization that I pulled off the best (COLLABORATE - self annointed) prank ever. Twitter was...all atwitter about the fact that Mark Rittman was Oracle's Person of the Year. Of course it wasn't true. If you look at the picture, you'll realize that he's wearing exactly the same clothes in the magazine cover as he is in real life." (tags: collaborate2010 oracleace) Oracle's Hal Stern at Cloud Expo: "We've Moved from 'What' to 'How'" | Cloud Computing Journal "Hal also spoke a bit about building 'a sustainable IT model.' By this, he said he didn't mean the various Green IT and similar efforts that 'are all about data center efficiency. I think the operational model is just as important. Many enterprises are managing a tremendous amount of complexity, and it's hard to make this sustainable.'" -- Cloud News Desk (tags: oracle cloud cloudexpo halstern) @ORACLENERD: COLLABORATE: The Beach Party "Then tiki statues somehow were incorporated into various dances" -- Oracle ACE Chet "oraclenerd" Justice (tags: 0racle otn oracleace collaborate2010 oaug ioug lasvegas) David Andrews: Collaborate Day Two "Collaborate 2010 has focused on helping attendees understand what is already available and how to make more effective use of it. This does not sound exciting but it is extremely valuable. Most customers use only a small fraction of the capability of the products they already own. Helping them understand all the additional things they could be doing without buying anything more is very valuable." -- David Andrews (tags: oracle oaug collaborate2010 ioug)

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• nfs-kernel-server installation : file does not exist

  - by Stuti Rastogi

  I am extremely new to Ubuntu and need to work on EdX platform. I need to install the NFS Client on Ubuntu 12.04 for the same. I used the following stuti@stuti:/$ sudo apt-get install nfs-kernel-server However this gives me an error as follows: Reading package lists... Done Building dependency tree Reading state information... Done The following extra packages will be installed: nfs-common The following NEW packages will be installed: nfs-common nfs-kernel-server 0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded. Need to get 0 B/355 kB of archives. After this operation, 1,222 kB of additional disk space will be used. Do you want to continue [Y/n]? y Selecting previously unselected package nfs-common. (Reading database ... 200367 files and directories currently installed.) Unpacking nfs-common (from .../nfs-common_1%3a1.2.5-3ubuntu3.1_i386.deb) ... Selecting previously unselected package nfs-kernel-server. Unpacking nfs-kernel-server (from .../nfs-kernel-server_1%3a1.2.5-3ubuntu3.1_i386.deb) ... Processing triggers for ureadahead ... Processing triggers for man-db ... Setting up nfs-common (1:1.2.5-3ubuntu3.1) ... statd start/running, process 4574 gssd stop/pre-start, process 4603 idmapd start/running, process 4643 Setting up nfs-kernel-server (1:1.2.5-3ubuntu3.1) ... update-rc.d: /etc/init.d/nfs-kernel-server: file does not exist dpkg: error processing nfs-kernel-server (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Errors were encountered while processing: nfs-kernel-server E: Sub-process /usr/bin/dpkg returned an error code (1) I have tried sudo apt-get autoremove nfs-kernel-server sudo apt-get autoremove nfs-common After these, I tried to install but I keep getting the same error. apt-get update or upgrade also do not help and give the same error. I am clueless as to where can I find this missing file as stated in the output. I tried to google about this problem but none of the solutions I came across have helped or I have not been able to understand some of them. Any help would really be appreciated. Thanks in advance for your time and attention.

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• Appropriate response when client empowered with CMS destroys content to his own will

  - by dukeofgaming

  So, I just recently closed a website project that pretty much was The Oatmeals' Design Hell, but with content. The client loved the site at the beginning but started getting other people involved and mercilessly bombarding us with their opinions. We served a carefully thought content strategy (which the client approved) and extremely curated copywriting that took us four months after at least 5 requirement changes (new content, new objectives for the business, changed offerings, new mindfaps, etc.) that required us to rewrite the content about 3 times. The client never gave timely feedback even though we kept the process open for him and his people to see (content being developed transparently in Google Docs). Near the end of the project he still wanted to make changes but wanted us to finish already (there are not enough words in the world to even try to make sense of this). So I explained to him the obvious implications of the never-ending requirement changes and advised him to take the time to gather his thoughts with his own team and see the new content introduced as a new content maintenance project. He happily accepted, but on the day of training/delivery things went very wrong and we have no idea why. The client didn't even allow the site to be out for a week with the content we developed for him and quickly replaced us with a Joomla savvy intern so that he completely destroy the content with shallow, unstructured, tasteless and plain wordsmithing (and I'm not even being visceral). Worst insult of all, he revoked our access from his server and the deployed CMS not even having passed 10 minutes of being given his administrator account (we realized the day after that he did it in our own office, the nerve!). Everybody involved in the team is enraged and insulted. I never want to see this happen again. So, to try to make sense of this situation and avoid it in the future with new clients I have two concrete questions: Is there even an appropriate course of action with a client like this?, or is he just not worth the trouble of analyzing (blindly hoping this never repeats again). In the exercise to try and blame ourselves instead of the client and take this as a lesson of... something, how should we set expectations for new clients about the working terms, process and final product so that they are discouraged from mauling the content to their own contempt once they get the codes to the nukes (access to the CMS)?

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• SQL SERVER – CSVExpress and Quick Data Load

  - by pinaldave

  One of the newest ETL tools is CSVexpress.com.  This is a program that can quickly load any CSV file into ODBC compliant databases uses data integration.  For those of you familiar with databases and how they operate, the question that comes to mind might be what use this program will have in your life. I have written earlier article on this subject over here SQL SERVER – Import CSV into Database – Transferring File Content into a Database Table using CSVexpress. You might know that RDBMS have automatic support for loading CSV files into tables – but it is not quite as easy as one click of a button.  First of all, most databases have a command line interface and you need the file and configuration script in order to load up.  You also need to know enough to write the script – which for novices can be extremely daunting.  On top of all this, if you work with more than one type of RDBMS, you need to know the ins and outs of uploading and writing script for more than one program. So you might begin to see how useful CSVexpress.com might be!  There are many other tools that enable uploading files to a database.  They can be very fancy – some can generate configuration files automatically, others load the data directly.  Again, novices will be able to tell you why these aren’t the most useful programs in the world.  You see, these programs were created with SQL in mind, not for uploading data.  If you don’t have large amounts of data to upload, getting the configurations right can be a long process and you will have to check the code that is generated yourself.  Not exactly “easy to use” for novices. That makes CSVexpress.com one of the best new tools available for everyone – but especially people who don’t want to learn a lot of new material all at once.  CSVexpress has an easy to navigate graphical user interface and no scripting or coding is required.  There are built-in constraints and data validations, and you can configure transforms and reject records right there on the screen.  But the best thing of all – it’s free! That’s right, you can download CSVexpress for free from www.csvexpress.com and start easily uploading and configuring riles almost immediately.  If you’re currently happy with your method of data configuration, keep up with the good work.  For the rest of us, there’s CSVexpress.com. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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• Language Club

  - by Ben Griswold

  We started a language club at work this week.  Thus far, we have a collective interest in a number of languages: Python, Ruby, F#, Erlang, Objective-C, Scala, Clojure, Haskell and Go. There are more but these 9 received the most votes. During the first few meetings we are going to determine which language we should tackle first. To help make our selection, each member will provide a quick overview of their favored language by answering the following set of questions: Why are you interested in learning “your” language(s). (There’s lots of work, I’m an MS shill, It’s hip and  fun, etc) What type of language is it?  (OO, dynamic, functional, procedural, declarative, etc) What types of problems is your language best suited to solve?  (Algorithms over big data, rapid application development, modeling, merely academic, etc) Can you provide examples of where/how it is being used?  If it isn’t being used, why not?  (Erlang was invented at Ericsson to provide an extremely fault tolerant, concurrent system.) Quick history – Who created/sponsored the language?  When was it created?  Is it currently active? Does the language have hardware support (an attempt was made at one point to create processor instruction sets specific to Prolog), or can it run as an interpreted language inside another language (like Ruby in the JVM)? Are there facilities for programs written in this language to communicate with other languages?  How does this affect its utility? Does the language have a IDE tool support?  (Think Eclipse or Visual Studio) How well is the language supported in terms of books, community and documentation? What’s the number one things which differentiates the language from others?  (i.e. Why is it cool?) How is the language applicability to us as consultants?  What would the impact be of using the language in terms of cost, maintainability, personnel costs, etc.? What’s the number one things which differentiates the language from others?  (i.e. Why is it cool?) This should provide an decent introduction into nearly a dozen languages and give us enough context to decide which single language deserves our undivided attention for the weeks to come.  Stay tuned for the winner…

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• Should I choose Doctrine 2 or Propel 1.5/1.6, and why?

  - by Billy ONeal

  I'd like to hear from those who have used Doctrine 2 (or later) and Propel 1.5 (or later). Most comparisons between these two object relational mappers are based on old versions -- Doctrine 1 versus Propel 1.3/1.4, and both ORMs went through significant redesigns in their recent revisions. For example, most of the criticism of Propel seems to center around the "ModelName Peer" classes, which are deprecated in 1.5 in any case. Here's what I've accumulated so far (And I've tried to make this list as balanced as possible...): Propel Pros Extremely IDE friendly, because actual code is generated, instead of relying on PHP magic methods. This means IDE features like code completion are actually helpful. Fast (In terms of database usage -- no runtime introspection is done on the database) Clean migration between schema versions (at least in the 1.6 beta) Can generate PHP 5.3 models (i.e. namespaces) Easy to chain a lot of things into a single database query with things like useXxx methods. (See the "code completion" video above) Cons Requires an extra build step, namely building the model classes. Generated code needs rebuilt whenever Propel version is changed, a setting is changed, or the schema changes. This might be unintuitive to some and custom methods applied to the model are lost. (I think?) Some useful features (i.e. version behavior, schema migrations) are in beta status. Doctrine Pros More popular Doctrine Query Language can express potentially more complicated relationships between data than easily possible with Propel's ActiveRecord strategy. Easier to add reusable behaviors when compared with Propel. DocBlock based commenting for building the schema is embedded in the actual PHP instead of a separate XML file. Uses PHP 5.3 Namespaces everywhere Cons Requires learning an entirely new programming language (Doctrine Query Language) Implemented in terms of "magic methods" in several places, making IDE autocomplete worthless. Requires database introspection and thus is slightly slower than Propel by default; caching can remove this but the caching adds considerable complexity. Fewer behaviors are included in the core codebase. Several features Propel provides out of the box (such as Nested Set) are available only through extensions. Freakin' HUGE :) This I have gleaned though only through reading the documentation available for both tools -- I've not actually built anything yet. I'd like to hear from those who have used both tools though, to share their experience on pros/cons of each library, and what their recommendation is at this point :)

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• First Ever MySQL on Windows Online Forum - March 16, 2011

  - by monica.kumar

  72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} Now you might be thinking…what’s an Online Forum? Well, think of it as a virtual conference, where you can attend a series of presentations about a given topic, from the comfort of your own office/home. On Wednesday March 16th, from 9.00 am PT to 12.00, we will be running the first ever MySQL Online Forum, dedicated to MySQL on Windows. Register now to learn how you can reduce your database TCO on Windows by up to 90% while increasing manageability & flexibility!   Oracle’s MySQL Vice President of Engineering Tomas Ulin will kick off a comprehensive agenda of presentations enabling you to better understand:   How you can save up to 90% by using MySQL on WindowsWhy the world’s most popular open source database is extremely popular on Windows, both for enterprise users and for embedding by ISVs How MySQL is a great fit for the Windows environment, and what are the upcoming milestones to make MySQL even better on the Microsoft platform What are the visual tools at your disposal to effectively develop, deploy and manage MySQL applications on Windows How you can deliver highly available business critical Windows based MySQL applications Why Security Solutions Provider SonicWall selected MySQL over Microsoft SQL Server, and how they successfully deliver MySQL based solutions Plus, as we’ll have Live Chat On during the entire forum, you’ll be able to ask questions at any time to MySQL experts online. Register Now!   Whether you’re an ISV or an enterprise user, either already running MySQL on Windows or simply considering it, join us and learn how you can get performance, lower TCO and increased manageability & flexibility with MySQL on Windows!

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• Enhance Your Browsing with Hyperwords in Firefox

  - by Asian Angel

  While browsing it is easy to find information that you would like to know more about, convert, or translate. The Hyperwords extension provides access to these types of resources and more in Firefox. Using Hyperwords Once the extension has finished installing you will be presented with a demo video that will let you learn more about how Hyperwords works. For our first example we chose to look for more information concerning “WASP-12b” using Wikipedia. Notice the small bluish circle on the lower right of the highlighted term…it is the default access for the Hyperwords menu (access by hovering mouse over it). If you hover over the the Wikipedia (or other) link you can access the information in a scrollable popup window. Or if you prefer click on the link to view the information in a new tab. Choose the style that best suits your needs. Hyperwords is extremely useful for quick unit conversions. Suppose you want to share a news story that you have found while browsing. Highlight the title, access Hyperwords, and choose your preferred sharing source. You may need to authorize access for Hyperwords to post to your account. Once you have authorized access you can start sharing those links very easily. This is just a small sampling of Hyperwords many useful features. Preferences Hyperwords has a nice set of preferences available to help you customize it. Alter the menu popup style, add or remove menu entries, and modify other functions for Hyperwords. Conclusion Hyperwords makes a nice addition to Firefox for anyone needing quick access to search, reference, translation, and other services while browsing. Links Download the Hyperwords extension (Mozilla Add-ons) Download the Hyperwords extension (Extension Homepage) Similar Articles Productive Geek Tips Switch to Private Browsing Mode Easily with Toggle Private BrowsingPreview Tabs in Firefox with Tab Preview 0.3You Really Want to Completely Disable Tabs in Firefox?Quick Hits: 11 Firefox Tab How-TosWhen to Use Protect Tab vs Lock Tab in Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 Outlook Tools, one stop tweaking for any Outlook version Zoofs, find the most popular tweeted YouTube videos Video preview of new Windows Live Essentials 21 Cursor Packs for XP, Vista & 7 Map the Stars with Stellarium Use ILovePDF To Split and Merge PDF Files

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• AI for a mixed Turn Based + Real Time battle system - Something "Gambit like" the right approach?

  - by Jason L.

  This is maybe a question that's been asked 100 times 1,000 different ways. I apologize for that :) I'm in the process of building the AI for a game I'm working on. The game is a turn based one, in the vein of Final Fantasy but also has a set of things that happen in real time (reactions). I've experimented with FSM, HFSMs, and Behavior Trees. None of them felt "right" to me and all felt either too limiting or too generic / big. The idea I'm toying with now is something like a "Rules engine" that could be likened to the Gambit system from Final Fantasy 12. I would have a set of predefined personalities. Each of these personalities would have a set of conditions it would check on each event (Turn start, time to react, etc). These conditions would be priority ordered, and the first one that returns true would be the action I take. These conditions can also point to a "choice" action, which is just an action that will make a choice based on some Utility function. Sort of a mix of FSM/HFSM and a Utility Function approach. So, a "gambit" with the personality of "Healer" may look something like this: (ON) Ally HP = 0% - Choose "Relife" spell (ON) Ally HP < 50% - Choose Heal spell (ON) Self HP < 65% - Choose Heal spell (ON) Ally Debuff - Choose Debuff Removal spell (ON) Ally Lost Buff - Choose Buff spell Likewise, a "gambit" with the personality of "Agressor" may look like this: (ON) Foe HP < 10% - Choose Attack skill (ON) Foe any - Choose target - Choose Attack skill (ON) Self Lost Buff - Choose Buff spell (ON) Foe HP = 0% - Taunt the player What I like about this approach is it makes sense in my head. It also would be extremely easy to build an "AI Editor" with an approach like this. What I'm worried about is.. would it be too limiting? Would it maybe get too complicated? Does anyone have any experience with AIs in Turn Based games that could maybe provide me some insight into this approach.. or suggest a different approach? Many thanks in advance!!!

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• Will my self-taught code be fine, or should I take it to the professional level?

  - by G1i1ch

  Lately I've been getting professional work, hanging out with other programmers, and making friends in the industry. The only thing is I'm 100% self-taught. It's caused my style to extremely deviate from the style of those that are properly trained. It's the techniques and organization of my code that's different. It's a mixture of several things I do. I tend to blend several programming paradigms together. Like Functional and OO. I lean to the Functional side more than OO, but I see the use of OO when something would make more sense as an abstract entity. Like a game object. Next I also go the simple route when doing something. When in contrast, it seems like sometimes the code I see from professional programmers is complicated for the sake of it! I use lots of closures. And lastly, I'm not the best commenter. I find it easier just to read through my code than reading the comment. And most cases I just end up reading the code even if there are comments. Plus I've been told that, because of how simply I write my code, it's very easy to read it. I hear professionally trained programmers go on and on about things like unit tests. Something I've never used before so I haven't even the faintest idea of what they are or how they work. Lots and lots of underscores "_", which aren't really my taste. Most of the techniques I use are straight from me, or a few books I've read. Don't know anything about MVC, I've heard a lot about it though with things like backbone.js. I think it's a way to organize an application. It just confuses me though because by now I've made my own organizational structures. It's a bit of a pain. I can't use template applications at all when learning something new like with Ubuntu's Quickly. I have trouble understanding code that I can tell is from someone trained. Complete OO programming really leaves a bad taste in my mouth, yet that seems to be what EVERYONE else is strictly using. It's left me not that confident in the look of my code, or wondering whether I'll cause sparks when joining a company or maybe contributing to open source projects. In fact I'm rather scared of the fact that people will eventually be checking out my code. Is this just something normal any programmer goes through or should I really look to change up my techniques?

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• Should I be looking for an alternative to Zen Cart as my business grows?

  - by MarkS

  I created a business website for a family business which is growing. It's my family, and I'm a software developer, but I don't want to rebuild the wheels or be a shopping cart programmer. For this business, I need the web store to "just work", but... it gets complicated... There are two parts of this business website. One of them is driven by Wordpress and I use the awesome Thesis theme. This is modern, flexible, and saves me a lot of time from doing custom coding and styling. I couldn't be more pleased with this arrangement. The other part of the site is a Zen Cart store. It's administration and it's flexibility is frustrating and archaic Web 1.0. For the past few years, I keep hearing that the developers are working on a 2.0 version of Zen Cart, but they haven't communicated anything significant in the past few years other than to say, "When it's ready, we'll let you know." What I'm looking for in a cart, I would need to install 6-10 additional mods, and would need to do a lot of custom coding. I'm now willing to pay for a top-notch e-commerce solution for a small business that we can grow up into a larger business over time. Requirements: Extremely flexible shipping that let's us set up rules per product/category, tables of rates, calculated rates, max package weighs, etc. (flexibility like that available with CEON Advance Shipping Module for Zen Cart Coupons and gift certificates Manual order entry for phone orders Multi-channel support (We also sell on Amazon, eBay, use Google Base and we want to maintain one set of inventory and have it kept current) Decent SEO features Reviews and star-ratings on products Easy social networking features for sharing, following, liking, etc) Easy integration with AdWords and analytics tracking Modern and very usable product and store administration (Like I was saying, I'm spoiled by Wordpress and Thesis) At the end of the day, I don't care if it's a hosted solution or if I have to host it myself. I just want something that is going to stay up-to-date, regularly be maintained and improved, and if I have to update it, things like the one-click update present in Wordpress is something it has to have. Professional Webmasters, if you had to run a store / website, but you had to spend your time focusing on your sales and marketing efforts rather than diffing php files and copying and tweaking them to change even the slightest details of your site, what would you choose?

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• JavaOne Rock Star – Adam Bien

  - by Janice J. Heiss

  Among the most celebrated developers in recent years, especially in the domain of Java EE and JavaFX, is consultant Adam Bien, who, in addition to being a JavaOne Rock Star for Java EE sessions given in 2009 and 2011, is a Java Champion, the winner of Oracle Magazine’s 2011 Top Java Developer of the Year Award, and recently won a 2012 JAX Innovation Award as a top Java Ambassador. Bien will be presenting the following sessions: TUT3907 - Java EE 6/7: The Lean Parts CON3906 - Stress-Testing Java EE 6 Applications Without Stress CON3908 - Building Serious JavaFX 2 Applications CON3896 - Interactive Onstage Java EE Overengineering I spoke with Bien to get his take on Java today. He expressed excitement that the smallest companies and startups are showing increasing interest in Java EE. “This is a very good sign,” said Bien. “Only a few years ago J2EE was mostly used by larger companies -- now it becomes interesting even for one-person shows. Enterprise Java events are also extremely popular. On the Java SE side, I'm really excited about Project Nashorn.” Nashorn is an upcoming JavaScript engine, developed fully in Java by Oracle, and based on the Da Vinci Machine (JSR 292) which is expected to be available for Java 8.    Bien expressed concern about a common misconception regarding Java's mediocre productivity. “The problem is not Java,” explained Bien, “but rather systems built with ancient patterns and approaches. Sometimes it really is ‘Cargo Cult Programming.’ Java SE/EE can be incredibly productive and lean without the unnecessary and hard-to-maintain bloat. The real problems are ‘Ivory Towers’ and not Java’s lack of productivity.” Bien remarked that if there is one thing he wanted Java developers to understand it is that, "Premature optimization is the root of all evil. Or at least of some evil. Modern JVMs and application servers are hard to optimize upfront. It is far easier to write simple code and measure the results continuously. Identify the hotspots first, then optimize.”   He advised Java EE developers to, “Rethink everything you know about Enterprise Java. Before you implement anything, ask the question: ‘Why?’ If there is no clear answer -- just don't do it. Most well known best practices are outdated. Focus your efforts on the domain problem and not the technology.” Looking ahead, Bien remarked, “I would like to see open source application servers running directly on a hypervisor. Packaging the whole runtime in a single file would significantly simplify the deployment and operations.” Check out a recent Java Magazine interview with Bien about his Java EE 6 stress monitoring tool here.

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• Space partitioning when everything is moving

  - by Roy T.

  Background Together with a friend I'm working on a 2D game that is set in space. To make it as immersive and interactive as possible we want there to be thousands of objects freely floating around, some clustered together, others adrift in empty space. Challenge To unburden the rendering and physics engine we need to implement some sort of spatial partitioning. There are two challenges we have to overcome. The first challenge is that everything is moving so reconstructing/updating the data structure has to be extremely cheap since it will have to be done every frame. The second challenge is the distribution of objects, as said before there might be clusters of objects together and vast bits of empty space and to make it even worse there is no boundary to space. Existing technologies I've looked at existing techniques like BSP-Trees, QuadTrees, kd-Trees and even R-Trees but as far as I can tell these data structures aren't a perfect fit since updating a lot of objects that have moved to other cells is relatively expensive. What I've tried I made the decision that I need a data structure that is more geared toward rapid insertion/update than on giving back the least amount of possible hits given a query. For that purpose I made the cells implicit so each object, given it's position, can calculate in which cell(s) it should be. Then I use a HashMap that maps cell-coordinates to an ArrayList (the contents of the cell). This works fairly well since there is no memory lost on 'empty' cells and its easy to calculate which cells to inspect. However creating all those ArrayLists (worst case N) is expensive and so is growing the HashMap a lot of times (although that is slightly mitigated by giving it a large initial capacity). Problem OK so this works but still isn't very fast. Now I can try to micro-optimize the JAVA code. However I'm not expecting too much of that since the profiler tells me that most time is spent in creating all those objects that I use to store the cells. I'm hoping that there are some other tricks/algorithms out there that make this a lot faster so here is what my ideal data structure looks like: The number one priority is fast updating/reconstructing of the entire data structure Its less important to finely divide the objects into equally sized bins, we can draw a few extra objects and do a few extra collision checks if that means that updating is a little bit faster Memory is not really important (PC game)

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• Brendan Gregg's "Systems Performance: Enterprise and the Cloud"

  - by user12608550

  Long ago, the prerequisite UNIX performance book was Adrian Cockcroft's 1994 classic, Sun Performance and Tuning: Sparc & Solaris, later updated in 1998 as Java and the Internet. As Solaris evolved to include the invaluable DTrace observability features, new essential performance references have been published, such as Solaris Performance and Tools: DTrace and MDB Techniques for Solaris 10 and OpenSolaris (2006)  by McDougal, Mauro, and Gregg, and DTrace: Dynamic Tracing in Oracle Solaris, Mac OS X and FreeBSD (2011), also by Mauro and Gregg. Much has occurred in Solaris Land since those books appeared, notably Oracle's acquisition of Sun Microsystems in 2010 and the demise of the OpenSolaris community. But operating system technologies have continued to improve markedly in recent years, driven by stunning advances in multicore processor architecture, virtualization, and the massive scalability requirements of cloud computing. A new performance reference was needed, and I eagerly waited for something that thoroughly covered modern, distributed computing performance issues from the ground up. Well, there's a new classic now, authored yet again by Brendan Gregg, former Solaris kernel engineer at Sun and now Lead Performance Engineer at Joyent. Systems Performance: Enterprise and the Cloud is a modern, very comprehensive guide to general system performance principles and practices, as well as a highly detailed reference for specific UNIX and Linux observability tools used to examine and diagnose operating system behaviour.  It provides thorough definitions of terms, explains performance diagnostic Best Practices and "Worst Practices" (called "anti-methods"), and covers key observability tools including DTrace, SystemTap, and all the traditional UNIX utilities like vmstat, ps, iostat, and many others. The book focuses on operating system performance principles and expands on these with respect to Linux (Ubuntu, Fedora, and CentOS are cited), and to Solaris and its derivatives [1]; it is not directed at any one OS so it is extremely useful as a broad performance reference. The author goes beyond the intricacies of performance analysis and shows how to interpret and visualize statistical information gathered from the observability tools.  It's often difficult to extract understanding from voluminous rows of text output, and techniques are provided to assist with summarizing, visualizing, and interpreting the performance data. Gregg includes myriad useful references from the system performance literature, including a "Who's Who" of contributors to this great body of diagnostic tools and methods. This outstanding book should be required reading for UNIX and Linux system administrators as well as anyone charged with diagnosing OS performance issues.  Moreover, the book can easily serve as a textbook for a graduate level course in operating systems [2]. [1] Solaris 11, of course, and Joyent's SmartOS (developed from OpenSolaris) [2] Gregg has taught system performance seminars for many years; I have also taught such courses...this book would be perfect for the OS component of an advanced CS curriculum.

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• How can I convince cowboy programmers to use source control?

  - by P.Brian.Mackey

  UPDATE I work on a small team of devs, 4 guys. They have all used source control. Most of them can't stand source control and instead choose not to use it. I strongly believe source control is a necessary part of professional development. Several issues make it very difficult to convince them to use source control: The team is not used to using TFS. I've had 2 training sessions, but was only allotted 1 hour which is insufficient. Team members directly modify code on the server. This keeps code out of sync. Requiring comparison just to be sure you are working with the latest code. And complex merge problems arise Time estimates offered by developers exclude time required to fix any of these problems. So, if I say nono it will take 10x longer...I have to constantly explain these issues and risk myself because now management may perceive me as "slow". The physical files on the server differ in unknown ways over ~100 files. Merging requires knowledge of the project at hand and, therefore, developer cooperation which I am not able to obtain. Other projects are falling out of sync. Developers continue to have a distrust of source control and therefore compound the issue by not using source control. Developers argue that using source control is wasteful because merging is error prone and difficult. This is a difficult point to argue, because when source control is being so badly mis-used and source control continually bypassed, it is error prone indeed. Therefore, the evidence "speaks for itself" in their view. Developers argue that directly modifying server code, bypassing TFS saves time. This is also difficult to argue. Because the merge required to synchronize the code to start with is time consuming. Multiply this by the 10+ projects we manage. Permanent files are often stored in the same directory as the web project. So publishing (full publish) erases these files that are not in source control. This also drives distrust for source control. Because "publishing breaks the project". Fixing this (moving stored files out of the solution subfolders) takes a great deal of time and debugging as these locations are not set in web.config and often exist across multiple code points. So, the culture persists itself. Bad practice begets more bad practice. Bad solutions drive new hacks to "fix" much deeper, much more time consuming problems. Servers, hard drive space are extremely difficult to come by. Yet, user expectations are rising. What can be done in this situation?

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• Visual Studio 2010 plus Help Index : have your cake and eat it too

  - by Adrian Hara

  Although the team's intentions might have been good, the new help system in Visual Studio 2010  is a huge step backwards (more like a cannonball-shot-kind-of-leap really) from the one we all know (and love?) in Visual Studio 2008 and 2005 (and heck, even VS6). Its biggest problem, from my point of view, is the total and complete lack of the Help Index feature: you know...the thing where you just go and type in what you're looking for and it filters down the list of results automatically. For me this was the number one productivity feature in the "old" help system, allowing me to find stuff very quickly. Number two is that it's entirely web based and runs, by default, in the browser. So imagine, when you press F1, a new tab opens in your default browser pointing to the help entry. While this is wrong in many ways, it's also extremely annoying, cleaning up tabs in the browser becomes a chore which represents a serious productivity hit. These and many other problems were discussed extensively (and rather vocally) on connect but it seems MS seemed to ignore it and opt to release the new help system anyway, with the promise that more features will be added in a later release. Again, it kind of amazes me that they chose to ship a product with LESS features that the previous one and, what's worse, missing KEY features, just so it's "standards based" and "extensible". To be honest, I couldn't care less about the help system's implementation, I just want it to be usable and I would've thought that by now the software community and especially MS would've learned this lesson. In the end, what kind of saddens me is that MS regards these basic features as ones for the "power help user". I mean, come on! I mean a) it's not like my aunt's using Visual Studio 2010 and she represents the regular user, b) all software developers are, by definition, power users and c) it's a freakin help, not rocket science! As you can tell, I'm pretty pissed. Even more so because I really feel that the VS2010 & co. release really is a great one, with a lot of effort going into the various platforms and frameworks, most (if not all) of them being really REALLY good products. And then they go and screw up the help! How lame is that?!   Anyway, it's not all gloom-and-doom. Luckily there is a desktop app which presents a UI over the new help system that's very close to what was there in VS2008, by Robert Chandler (to which I hereby declare eternal gratitude). It still has some minor issues but I'll take it over the browser version of the help any day. It's free, pretty quick (on my machine ;)) and nicely usable. So, if you hate the new help system (passionately) like I do, download H3Viewer now.

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• GPL vs plugin interfaces not designed with a specific application in mind

  - by Kristóf Marussy

  I am not seeking or in need of legal advice, but an interesting though experiment came to my mind. Imagine the following situtation (I cannot really think about a concrete example and I am unsure if a real manifestation even exists): there is a free (libre) api A licensed under some permissive license or even LGPL. Non-free application B implements this api in order host plugins, but there are other free software doing the same thing. Moreover, there is plugin C acting as a plugin under api A. It links to library D, that is under GPL, so C is also under GPL. Plugins using A are loaded into hosts via a dlopen-like mechanism and use complex data structure for host-plugin communication. Neither B nor C distribute any files that may be required for A to function properly (like headers containing the structure definitions of A or dynamic libraries containing helper functions for A written by the authors of A), but such things may exist. Now some user installs application B and plugin C on his machine, along with anything that may be required for api A to function properly. Then he proceeds and loads C into B and creates some intellectual property with B which is not a piece of software. Did a GPL violation happend at some point, and if so, who violated GPL and why? The authors of C violate D's license by making C possible to be used in non-free host B? This is a possibility because they can't give and exception of GPL (like one described in http://www.gnu.org/licenses/gpl-faq.html#GPLPluginsInNF or http://www.gnu.org/licenses/gpl-faq.html#LinkingOverControlledInterface) due to D's license terms. The authors of B violate C's and D's license by making C possible to be loaded in B? This is a possibility because http://www.gnu.org/licenses/gpl-faq.html#NFUseGPLPlugins disallows the mechanisms A uses for communitation between the free and non-free modules. The authors of A, because the api may be used (and in this case, was used) for communication between GPL'd and non-free software. This would be extremely absurd. The user, because at the moment of loading B into C, he made a derived work of C. I think this is impossible, because he does not distribute it. But would the situation change is he decided to release a configuration file of B which makes B load C as a plugin? Nobody, because A counts as a 'system library', and both B and C directly interact only with A, not eachother. In a sane world, this would happen... A concrete example of A could be some kind of audio (think LADSPA) or image processing api. However, I could find no such interface (that is free software, generic and is also implemented by commercial tools). A real-world example could also be quite enlightening.

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• Stagnating in programming

  - by Coder

  Time after time this question came up in my mind, but up until today I wasn't thinking about it much. I have been programming for maybe around 8 years now, and for the last two years it seems I'm not as keen to pick up new technologies anymore. Maybe that's a burnout or something, but I'd say it's experience and what I like, that's stopping me from running after the latest and greatest. I'm C++ developer, by this I mean, I love close to metal programming. I have no problems tracing problems through assembly, using tools like WinDbg or HexView. When I use constructs, I think about how they are realized underneath, how the bits are set and unset under the hood. I love battling with complex threading problems and doing everything hardcore way, even by hand if the regular solutions seem half baked. But I also love the C++0x stuff, and use it a lot. And all C++ code as long as it's not cumbersome compared to C counterparts, sometimes I also fall back to sort of "Super C" if the C++ way is ugly. And then there are all other developers who seem to be way more forward looking, .Net 4.0 MVC, WPF, all those Microsoft X#s, LINQ languages, XML and XSLT, mobile devices and so on. I have done a considerable amount of .NET, SQL, ASPX programming, but the further I go, the less I want to try those technologies. Is that bad? Almost every day I hear people saying that managed code is the only way forward, WPF is the way to go. I hear that C++ is godawful, and you can't code anything in it that's somewhat stable. But I don't buy it. With the experience I have, and the knowledge of how native code is compiled and executes, I can say I find it extremely rare that C++ code is unstable, or leaks, or causes crashes that takes more than 30 seconds to identify and fix. And to tell the truth, I've seen enough problems with other "cool" languages that I'd say C++ is even more stable and production proof than the safe languages, at least for me. The only thing that scares me in C++ is new frameworks, I don't trust them, and I use them extra sparingly. STL - yes, ATL - very sparingly, everything else... Well, not very keen on it. Most huge problems I've ran into, all were related to frameworks, not the language itself. Some overrided operator here, bad hierarchy there, poor class design here, mystical castings there. Other than that, C/C++ (yes, I use them together) still seems a very controlled and stable way to develop applications. Am I stagnating? Should I switch a profession, or force myself in all that marketing hype? Are there more developers who feel the same way?

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• SQL Prompt Easter Egg

  - by Johnm

  Having Red Gate's SQL Prompt installed with SQL Server Management Studio has saved me many headaches over the years of its use. It is extremely nice to type in a table name and see not only the column names, but also their data types and identification of primary keys. Another cool feature is the built-in short cut scripts that are included toward the bottom of the suggestion box. An example of these short cut scripts would be to type in the letters  cv and then hit enter and the following template for CREATE VIEW will appear: CREATE VIEW --WITH ENCRYPTION, SCHEMABINDING, VIEW_METADATA AS     SELECT /* query specification */ -- WITH CHECK OPTION GO These scripts are great, and on occasion rather humorous. Recently, I was writing an UPDATE statement that would update a derived and aliased set of data in . An example of such a statement is as follows: UPDATE y SET a.[FieldA] = b.[FieldB] FROM     (         SELECT             a.[FieldA]             ,b.[FieldB]         FROM             [MyTableA] a             INNER JOIN [MyTableB] b                 ON a.[PKA] = b.[PKB]     ) y; Upon typing the UPDATE y portion I hit enter and the expression "A A A A R G H !" appeared resulting in an unexpected burst of laughter. With a dash of curiosity and a pinch of research I discovered that at the bottom of the SQL Prompt suggestion box resides a short cut script called "yell", which is described as "Vent your frustration". Another humorous short cut script is "neo", which is described as "-- I know Kung-Fu". All is required for these to activate is to type the first letter and hit enter. I wonder if there are any undocumented ones?

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• Review: Backbone.js Testing

  - by george_v_reilly

  Title: Backbone.js Testing Author: Ryan Roemer Rating: $stars(4.5) Publisher: Packt Copyright: 2013 ISBN: 178216524X Pages: 168 Keywords: programming, testing, javascript, backbone, mocha, chai, sinon Reading period: October 2013 Backbone.js Testing is a short, dense introduction to testing JavaScript applications with three testing libraries, Mocha, Chai, and Sinon.JS. Although the author uses a sample application of a personal note manager written with Backbone.js throughout the book, much of the material would apply to any JavaScript client or server framework. Mocha is a test framework that can be executed in the browser or by Node.js, which runs your tests. Chai is a framework-agnostic TDD/BDD assertion library. Sinon.JS provides standalone test spies, stubs and mocks for JavaScript. They complement each other and the author does a good job of explaining when and how to use each. I've written a lot of tests in Python (unittest and mock, primarily) and C# (NUnit), but my experience with JavaScript unit testing was both limited and years out of date. The JavaScript ecosystem continues to evolve rapidly, with new browser frameworks and Node packages springing up everywhere. JavaScript has some particular challenges in testing—notably, asynchrony and callbacks. Mocha, Chai, and Sinon meet those challenges, though they can't take away all the pain. The author describes how to test Backbone models, views, and collections; dealing with asynchrony; provides useful testing heuristics, including isolating components to reduce dependencies; when to use stubs and mocks and fake servers; and test automation with PhantomJS. He does not, however, teach you Backbone.js itself; for that, you'll need another book. There are a few areas which I thought were dealt with too lightly. There's no real discussion of Test-driven_development or Behavior-driven_development, which provide the intellectual foundations of much of the book. Nor does he have much to say about testability and how to make legacy code more testable. The sample Notes app has plenty of testing seams (much of this falls naturally out of the architecture of Backbone); other apps are not so lucky. The chapter on automation is extremely terse—it could be expanded into a very large book!—but it does provide useful indicators to many areas for exploration. I learned a lot from this book and I have no hesitation in recommending it. Disclosure: Thanks to Ryan Roemer and Packt for a review copy of this book.

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• Star rating not showing in rich snippets

  - by Danny R

  We've recently been doing a lot of work on our site's SEO (www.betterthanreviews.com). We recently did a push to update the rich snippets breadcrumb, meta description, and star rating. After giving Google some time to index the site, it has updated the breadcrumbs and meta descriptions for our review pages, but the stars are still not showing. This is currently how it appears on a Google search (link to the actual page: http://www.betterthanreviews.com/home-security/livewatch): This is what the Rich Snippets is supposed to look like, and how it appears in Google's testing tool: More context: As seen in our html, we are using schema.org language. We initially were using schema.org/Corporation for the site, but we now have the page labeled as schema.org/HomeAndConstructionBusiness because Google will not show star ratings for the Corporation language. However, in our Webmaster Tools, the Structured Data is still showing the Corporation language, which could be a potential issue. Here is a look at some of the coding that we used. But it can be looked at closer by inspecting the element: <div class="aggregate-rating" itemprop="aggregateRating" itemscope="" itemtype="http://schema.org/AggregateRating"> <div class="review row_fluid" itemprop="review" itemscope="" itemtype="http://schema.org/Review"> <div class="row_fluid rating" itemprop="reviewRating" itemscope="" itemtype="http://schema.org/Rating"> <meta content="4.5" itemprop="ratingValue" title="4.5 out of 5 stars" class="star-rating-readonly"> <meta content="2013-12-05" itemprop="datePublished"> <p class="review-headline" itemprop="headline">Way better than my previous system</p> <div> <p class="reviewer" itemprop="author">Scott H. </p> <span class="bullet">•</span> <p class="created_at">2 months ago</p> <p class="content" itemprop="description">I love it! The experience I have had so far is extremely positive. I had another alarm system before and I didn't like it but this one is really nice. I am telling everybody about it.</p> </div> </div> Any suggestions for how to fix this?

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• SQL SERVER – Reseting Identity Values for All Tables

  - by pinaldave

  Sometime email requesting help generates more questions than the motivation to answer them. Let us go over one of the such examples. I have converted the complete email conversation to chat format for easy consumption. I almost got a headache after around 20 email exchange. I am sure if you can read it and feel my pain. DBA: “I deleted all of the data from my database and now it contains table structure only. However, when I tried to insert new data in my tables I noticed that my identity values starts from the same number where they actually were before I deleted the data.” Pinal: “How did you delete the data?” DBA: “Running Delete in Loop?” Pinal: “What was the need of such need?” DBA: “It was my development server and I needed to repopulate the database.” Pinal: “Oh so why did not you use TRUNCATE which would have reset the identity of your table to the original value when the data got deleted? This will work only if you want your database to reset to the original value. If you want to set any other value this may not work.” DBA: (silence for 2 days) DBA: “I did not realize it. Meanwhile I regenerated every table’s schema and dropped the table and re-created it.” Pinal: “Oh no, that would be extremely long and incorrect way. Very bad solution.” DBA: “I understand, should I just take backup of the database before I insert the data and when I need, I can use the original backup to restore the database. This way I will have identity beginning with 1.” Pinal: “This going totally downhill. It is wrong to do so on multiple levels. Did you even read my earlier email about TRUNCATE.” DBA: “Yeah. I found it in spam folder.” Pinal: (I decided to stay silent) DBA: (After 2 days) “Can you provide me script to reseed identity for all of my tables to value 1 without asking further question.” Pinal: USE DATABASE; EXEC sp_MSForEachTable ' IF OBJECTPROPERTY(object_id(''?''), ''TableHasIdentity'') = 1 DBCC CHECKIDENT (''?'', RESEED, 1)' GO Our conversation ended here. If you have directly jumped to this statement, I encourage you to read the conversation one time. There is difference between reseeding identity value to 1 and reseeding it to original value – I will write an another blog post on this subject in future. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Windows Desktop Virtualization Gets Easier

  - by andrewbrust

  This past Thursday, Microsoft announced that Windows (7) Virtual PC (WVPC) and its XP Mode feature would no longer require hardware assisted virtualization (HAV).  That means any PC running Windows 7 Pro, or higher, can now run this software.  And that’s a great thing because, as I noted in a post almost five month ago, determining whether a given PC you might be planning to buy actually offers HAV can be extremely difficult.  That meant even dedicated, sophisticated PC users, with a budget for new hardware, might be blocked from using this technology.  And that was just plain silly. One of the features offered by WVPC, and utilized heavily by XP Mode, is the concept of virtual applications: apps within a guest VM that can actually run within the host’s desktop environment.  I find this feature so powerful that my February Redmond Review column entertained the notion of a future version of Windows that runs all applications in this manner. The elimination of the HAV requirement for XP Mode and WVPC was just one of many virtualization-related announcements Microsoft made on Thursday.  And, interestingly, most of the others were also desktop-related, rather than server-related.  This is a welcome change from the multi-year period in which Microsoft enhanced its server virtualization lineup (in Hyper-V) and let the desktop platform fester.  Microsoft now seems to understand desktop virtualization is in high-demand and strengthens the Windows franchise.  As I explained in the column, even cloud computing can have a desktop spin if desktop virtualization is part of the equation. One company that knows this well is Citrix, and a closer alliance between Microsoft and Citrix was one of the many announcements from Thursday.  In fact, there’s a whole Web site dedicated to the alliance at http://www.citrixandmicrosoft.com/. I’d love to see virtual applications and entire virtual desktops offered as Azure-branded services.  This could allow me to run, for example, the full Office client on a variety of desktops I might use, and for large organizations it could easily reduce the expense, burden and duration of the deployment cycle for new versions of Office.  Business Intelligence providers, including my own firm, twentysix New York, would find great relief in enabling their customers to run the newest version of Excel, with the latest BI capabilities, instead of having to wait the requisite two to three years it takes for many Fortune 500 customers to upgrade. Microsoft should do more, and faster.  WVPC still does not support 64-bit guest images, even on 64-bit hosts.  That needs to be fixed.  File access from the guest to the host needs to be improved (right now, it’s done through Terminal Services/Remote Desktop file sharing, and it’s slow) and VM load times need to be significantly reduced before virtualized apps can become the norm.  (I suppose the advance of solid state drive technology will help there.) I do think these improvements will come, because Microsoft is focused on the virtual desktop now.  And that’s a smart focus to have.

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• How much freedom should a programmer have in choosing a language and framework?

  - by Spencer

  I started working at a company that is primarily a C# oriented. We have a few people who like Java and JRuby, but a majority of programmers here like C#. I was hired because I have a lot of experience building web applications and because I lean towards newer technologies like JRuby on Rails or nodejs. I have recently started on a project building a web application with a focus on getting a lot of stuff done in a short amount of time. The software lead has dictated that I use mvc4 instead of rails. That might be OK, except I don't know mvc4, I don't know C# and I am the only one responsible for creating the web application server and front-end UI. Wouldn't it make sense to use a framework that I already know extremely well (Rails) instead of using mvc4? The two reasons behind the decision was that the tech lead doesn't know Jruby/rails and there would be no way to reuse the code. Counter arguments: He won't be contributing to the code and is frankly, not needed on this project. So, it doesn't really matter if he knows JRuby/rails or not. We actually can reuse the code since we have a lot of java apps that JRuby can pull code from and vice-versa. In fact, he has dedicated some resources to convert a Java library to C#, instead of just running the Java library on the JRuby on Rails app. All because he doesn't like Java or JRuby I have built many web applications, but using something unfamiliar is causing some spin-up and I am unable to build an awesome application in as short of a time that I'm used to. This would be fine, learning new technologies is important in this field. The problem is, for this project, we need to get a lot done in a short period of time. At what point should a developer be allowed to choose his tools? Is this dependent on the company? Does my company suck or is this considered normal? Do greener pastures exist? Am I looking at this the wrong way? Bonus: Should I just keep my head down and move along at a snails pace, or defy orders and go with what I know in order to make this project more successful? Edit: I had actually created a fully function rails application (on my own time) and showed it to the team and it did not seem to matter. I am currently porting it to mvc4 (slowly).

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• The challenge of giving a positive No

  - by MarkPearl

  I find it ironic that the more I am involved in the software industry, the more apparent it becomes that soft skills are just as if not more important than the technical abilities of a developer. One of the biggest challenges I have faced in my career is in managing client expectations to what one can deliver and being able to work with multiple clients. If I look at where things commonly go pear shaped, one area features a lot is where I should have said "No" to a request, but because of the way the request was made I ended up saying yes. Time and time again this has caused immense pain. Thus, when I saw on Amazon that they had a book titled "The power of a positive no" by William Ury I had to buy it and read it. In William's book he explains an approach to saying No that while extremely simple does change the way a No is presented. In essence he talks of a pattern the Yes! > No > Yes? Pattern. 1. Yes! -> positively and concretely describing your core interests and values 2. No. -> explicitly link your no to this YES! 3. Yes? -> suggest another positive outcome or agreement to the other person Let me explain how I understood it. If you are working on a really important project and someone asks you to do add a quick feature to another project, your Yes! would be to the more important project, which would mean a No to the quick feature, and an option for your Yes? may be an alternative time when you can look at it.. An example of an appropriate response would be... It is really important that I keep to the commitment that I made to this customer to finish his project on time so I cannot work on your feature right now but I am available to help you in a weeks time. William then goes on to explain the type of behaviour a person may display when the no is received. He illustrates this with a diagram called the curve of acceptance. William points out that if you are aware of the type of behaviour you can expect it empowers you to stay true to your no. Personally I think reading and having an understanding of the “soft” side of things like saying no is invaluable to a developer.

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