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• Customer Experience and BPM – From Efficiency to Engagement

  - by Ajay Khanna

  Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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• Partial Submit vs. Auto Submit

  - by Frank Nimphius

  Partial Submit ADF Faces adds the concept of partial form submit to JavaServer Faces 1.2 and beyond. A partial submit actually is a form submit that does not require a page refresh and only updates components in the view that are referenced from the command component PartialTriggers property. Another option for refreshing a component in response to a partial submit is call AdfContext.getCurrentInstance.addPartialTarget(component_instance_handle_goes_here)in a managed bean. If a form contains required fields that the user left empty invoking the partial submit, then errors are shown for each of the field as the full form gets submitted. Autosubmit An input component that has its autosubmit property set to true also performs a partial submit of the form. However, this time it doesn't submit the entire form but only the component that triggers the submit plus components referenced it in their PartialTriggers property. For example, consider a form that has three input fields inpA, inpB and inpC with autosubmit=true set on inpA and required=true set on inpB and inpC. use case 1: Running the view, entering data into inpA and then tabbing out of the field will submit the content for inpA but not for inpB and inpC. Further more, none of the required field settings on inpB and inpC causes an error. use case 2: You change the configuration of inpC and set its PartialTriggers property to point to the ID of component inpA. When rerunning the sample, entering a value into inpA and tabbing out of the field will now submit the inpA and inpC fields and thus show an error for the missing required value on inpC. Internally, using autosubmit=true on an input component sets the event root to just this field, which good to have in case of dependent field validation or behavior. The event root can extended to include other components by using the Partial Triggers property on these components to point to the input field that has autosubmit=true defined. PartialSubmit vs. AutoSubmit Partial submit set on a command component submits the whole form and leaves it to the developer to decide which UI component is refreshed in response. Client side required field validation (as well as the server side equivalent) is not disabled by executed in this scenario. Setting immediate=true on the command item to skip validation doesn't help as it would also skip the model update. Auto submit is a functionality on the input components and also performs a partial form submit. However, in addition an event root is defined that narrows the scope for the submitted data and thus the components that are validated on the request. To read more about this topic, see: http://docs.oracle.com/cd/E23943_01/web.1111/b31973/af_lifecycle.htm#CIAHCFJF

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• Design for an interface implementation that provides additional functionality

  - by Limbo Exile

  There is a design problem that I came upon while implementing an interface: Let's say there is a Device interface that promises to provide functionalities PerformA() and GetB(). This interface will be implemented for multiple models of a device. What happens if one model has an additional functionality CheckC() which doesn't have equivalents in other implementations? I came up with different solutions, none of which seems to comply with interface design guidelines: To add CheckC() method to the interface and leave one of its implementations empty: interface ISomeDevice { void PerformA(); int GetB(); bool CheckC(); } class DeviceModel1 : ISomeDevice { public void PerformA() { // do stuff } public int GetB() { return 1; } public bool CheckC() { bool res; // assign res a value based on some validation return res; } } class DeviceModel2 : ISomeDevice { public void PerformA() { // do stuff } public int GetB() { return 1; } public bool CheckC() { return true; // without checking anything } } This solution seems incorrect as a class implements an interface without truly implementing all the demanded methods. To leave out CheckC() method from the interface and to use explicit cast in order to call it: interface ISomeDevice { void PerformA(); int GetB(); } class DeviceModel1 : ISomeDevice { public void PerformA() { // do stuff } public int GetB() { return 1; } public bool CheckC() { bool res; // assign res a value based on some validation return res; } } class DeviceModel2 : ISomeDevice { public void PerformA() { // do stuff } public int GetB() { return 1; } } class DeviceManager { private ISomeDevice myDevice; public void ManageDevice(bool newDeviceModel) { myDevice = (newDeviceModel) ? new DeviceModel1() : new DeviceModel2(); myDevice.PerformA(); int b = myDevice.GetB(); if (newDeviceModel) { DeviceModel1 newDevice = myDevice as DeviceModel1; bool c = newDevice.CheckC(); } } } This solution seems to make the interface inconsistent. For the device that supports CheckC(): to add the logic of CheckC() into the logic of another method that is present in the interface. This solution is not always possible. So, what is the correct design to be used in such cases? Maybe creating an interface should be abandoned altogether in favor of another design?

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• WebCenter Customer Spotlight: American Home Mortgage

  - by Michelle Kimihira

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provides services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans. AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process AHMSI reduced the time needed to process loan modification from approximately 30 days to one week.  UsingOracle WebCenter Content AHMSI can now share strategic & sensitive content in compliance with the various governance regulations.  Company OverviewAmerican Home Mortgage Servicing Inc. provides services to homeowners and loan investors. Whether a borrower holds a traditional, Alt-A, payment option, or subprime loan, the company's highly trained experts are committed to providing high levels of service as they work to address each customer's needs. AHMSI also carefully manages the loan portfolios of investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.  Challenges AHMSI’s biggest challenge was to improve security by minimizing the use of e-mail and FTP sites to share sensitive mortgage loan data with third parties, including estate investors.  Solutions AHMSI implemented Oracle WebCenter Suite to deploy a public-facing Web portal, enabling authorized external users to view content stored on the content server and Oracle WebCenter Content  to create a secure storage area for daily, weekly, and monthly reports. They leveraged the standard group spaces in Oracle WebCenter Portal to enable business users to collaborate more effectively.  Results By automating much of the investor approval process, they reduced the time needed to process loan modifications from approximately 30 days to one week and greatly minimized the use of e-mail and FTP sites to share information. Investors can now view supporting materials including real-time loan information and call center data to help them make more informed decisions more quickly.  The implemented solution complies with various government regulations in dealings with real estate investors.  “To maintain our commitment to providing customers with the highest possible levels of services while creating a competitive advantage for our business, we needed to be able to share strategic and sensitive content in a safe and secure manner. With Oracle WebCenter, we have a flexible and modern user experience platform that allows us to securely, reliably and efficiently manage our portfolio of sensitive data and share it with our business partners. This not only helps ensure compliance with various government regulations, it accelerates processes and supports more informed decision making.” Vince Holt, Manager, Application Management, American Home Mortgage Servicing, Inc.  Additional Information AHMSI Customer Snapshot  Oracle WebCenter Suite Oracle WebCenter Content Oracle WebCenter Portal Oracle Fusion Middleware

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• 6 Ways to Modernize Your Customer Experience

  - by Mike Stiles

  If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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• Issues with shooting in a HTML5 platformer game

  - by fnx

  I'm coding a 2D sidescroller using only JavaScript and HTML5 canvas, and in my game I have two problems with shooting: 1) Player shoots continous stream of bullets. I want that player can shoot only a single bullet even though the shoot-button is being held down. 2) Also, I get an error "Uncaught TypeError: Cannot call method 'draw' of undefined" when all the bullets are removed. My shooting code goes like this: When player shoots, I do game.bullets.push(new Bullet(this, this.scale)); and after that: function Bullet(source, dir) { this.id = "bullet"; this.width = 10; this.height = 3; this.dir = dir; if (this.dir == 1) { this.x = source.x + source.width - 5; this.y = source.y + 16; } if (this.dir == -1) { this.x = source.x; this.y = source.y + 16; } } Bullet.prototype.update = function() { if (this.dir == 1) this.x += 8; if (this.dir == -1) this.x -= 8; for (var i in game.enemies) { checkCollisions(this, game.enemies[i]); } // Check if bullet leaves the viewport if (this.x < game.viewX * 32 || this.x > (game.viewX + game.tilesX) * 32) { removeFromList(game.bullets, this); } } Bullet.prototype.draw = function() { // bullet flipping uses orientation of the player var posX = game.player.scale == 1 ? this.x : (this.x + this.width) * -1; game.ctx.scale(game.player.scale, 1); game.ctx.drawImage(gameData.getGfx("bullet"), posX, this.y); } I handle removing with this function: function removeFromList(list, object) { for (i in list) { if (object == list[i]) { list.splice(i, 1); break; } } } And finally, in the main game loop I have this: for (var i in game.bullets) { game.bullets[i].update(); game.bullets[i].draw(); } I have tried adding if (game.bullets.length > 0) to the main game loop before the above draw&update calls, but I still get the same error.

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• Another question about handling game states

  - by Eva

  I'm making a game designed with the entity-component paradigm that uses systems to communicate between components as explained here. I've reached the point in my development that I need to add game states (such as paused, playing, level start, round start, game over, etc.), but I'm not sure how to do it with my framework. I've looked at this code example on game states which everyone seems to reference, but I don't think it fits with my framework. It seems to have each state handling its own drawing and updating. My framework has a SystemManager that handles all the updating using systems. For example, here's my RenderingSystem class: public class RenderingSystem extends GameSystem { private GameView gameView_; /** * Constructor * Creates a new RenderingSystem. * @param gameManager The game manager. Used to get the game components. */ public RenderingSystem(GameManager gameManager) { super(gameManager); } /** * Method: registerGameView * Registers gameView into the RenderingSystem. * @param gameView The game view registered. */ public void registerGameView(GameView gameView) { gameView_ = gameView; } /** * Method: triggerRender * Adds a repaint call to the event queue for the dirty rectangle. */ public void triggerRender() { Rectangle dirtyRect = new Rectangle(); for (GameObject object : getRenderableObjects()) { GraphicsComponent graphicsComponent = object.getComponent(GraphicsComponent.class); dirtyRect.add(graphicsComponent.getDirtyRect()); } gameView_.repaint(dirtyRect); } /** * Method: renderGameView * Renders the game objects onto the game view. * @param g The graphics object that draws the game objects. */ public void renderGameView(Graphics g) { for (GameObject object : getRenderableObjects()) { GraphicsComponent graphicsComponent = object.getComponent(GraphicsComponent.class); if (!graphicsComponent.isVisible()) continue; GraphicsComponent.Shape shape = graphicsComponent.getShape(); BoundsComponent boundsComponent = object.getComponent(BoundsComponent.class); Rectangle bounds = boundsComponent.getBounds(); g.setColor(graphicsComponent.getColor()); if (shape == GraphicsComponent.Shape.RECTANGULAR) { g.fill3DRect(bounds.x, bounds.y, bounds.width, bounds.height, true); } else if (shape == GraphicsComponent.Shape.CIRCULAR) { g.fillOval(bounds.x, bounds.y, bounds.width, bounds.height); } } } /** * Method: getRenderableObjects * @return The renderable game objects. */ private HashSet<GameObject> getRenderableObjects() { return gameManager.getGameObjectManager().getRelevantObjects( getClass()); } } Also all the updating in my game is event-driven. I don't have a loop like theirs that simply updates everything at the same time. I like my framework because it makes it easy to add new GameObjects, but doesn't have the problems some component-based designs encounter when communicating between components. I would hate to chuck it just to get pause to work. Is there a way I can add game states to my game without removing the entity-component design? Does the game state example actually fit my framework, and I'm just missing something?

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• Calling home, receiving calls and smartphone data from the US

  - by Rob Farley

  I got asked about calling home from the US, by someone going to the PASS Summit. I found myself thinking “there should be a blog post about this”... The easiest way to phone home is Skype - no question. Use WiFi, and if you’re calling someone who has Skype on their phone at the other end, it’s free. Even if they don’t, it’s still pretty good price-wise. The PASS Summit conference centre has good WiFI, as do the hotels, and plenty of other places (like Starbucks). But if you’re used to having data all the time, particularly when you’re walking from one place to another, then you’ll want a sim card. This also lets you receive calls more easily, not just solving your data problem. You’ll need to make sure your phone isn’t locked to your local network – get that sorted before you leave. It’s no trouble to drop by a T-mobile or AT&T store and getting a prepaid sim. You can’t get one from the airport, but if the PASS Summit is your first stop, there’s a T-mobile store on 6th in Seattle between Pine & Pike, so you can see it from the Sheraton hotel if that’s where you’re staying. AT&T isn’t far away either. But – there’s an extra step that you should be aware of. If you talk to one of these US telcos, you’ll probably (hopefully I’m wrong, but this is how it was for me recently) be told that their prepaid sims don’t work in smartphones. And they’re right – the APN gets detected and stops the data from working. But luckily, Apple (and others) have provided information about how to change the APN, which has been used by a company based in New Zealand to let you get your phone working. Basically, you send your phone browser to http://unlockit.co.nz and follow the prompts. But do this from a WiFi place somewhere, because you won’t have data access until after you’ve sorted this out... Oh, and if you get a prepaid sim with “unlimited data”, you will still need to get a Data Feature for it. And just for the record – this is WAY easier if you’re going to the UK. I dropped into a T-mobile shop there, and bought a prepaid sim card for five quid, which gave me 250MB data and some (but not much) call credit. In Australia it’s even easier, because you can buy data-enabled sim cards that work in smartphones from the airport when you arrive. I think having access to data really helps you feel at home in a different place. It means you can pull up maps, see what your friends are doing, and more. Hopefully this post helps, but feel free to post comments with extra information if you have it. @rob_farley

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• It's All In The Cloud

  - by Natalia Rachelson

  People turned out in droves for Steve Miranda's Apps Cloud General Session. Steve, as engaging as ever, covered our Apps strategy in the cloud and reinforced that Oracle has a complete set of cloud services including: •    Human Capital Management•    Talent Management•    Sales and Marketing•    Customer Service and Support•    Financial Management•    Procurement, Sourcing, and Inventory•    Project Portfolio Management•    Governance, Risk, and Compliance... all delivered on top of the Social, Platform, and Common Infrastructure.Steve talked about Fusion being the centerpiece of our Cloud Services. The fact that Fusion is 100 percent standards based is a big, big deal! In addition, our ERP Cloud Service is the most complete cloud service on the market. And email marketing is dead -- social marketing is where the action is. It's also where Oracle is investing heavily from a Sales & Marketing Cloud perspective. Steve covered the strategic acquisitions Oracle has made to enhance our organic Cloud offering. Specifically, Oracle bought RightNow to make our Customer Service and Support Cloud service complete. We also bought Taleo to add Recruiting and Learning capabilities to our Talent Management Cloud. Steve talked about our customers and how they are benefiting from the use of a variety of our Cloud Services. Red Robin is driving lower labor and food costs with Oracle ERP Cloud Service. He used Elizabeth Arden as the profile customer for HCM and Talent Management Service, UBS for HCM and Talent Management Service, and Brocade for Talent Management. All these customers are benefiting from a comprehensive and fully integrated HR platform that aligns compensation with performance and enhances workforce motivation and retention. At the same time, Hitachi Data Systems is using Oracle Taleo Performance Management Cloud to recruit the right competencies, pinpoint areas of improvement, and develop and monitor employee goals to support the global account organization. KLM and Overstock.com are gaining the benefits of Oracle's Customer Service and Support Service from RightNow by better engaging and serving customer needs online and through call centers. And last but not least, Graco and Key Energy are leveraging mobility features and sales forecasting and territory management capabilities within the Oracle Sales and Marketing Service. They expect to gain better visibility to sales information and drive more efficient sales campaigns and empower their sales force with data they need to make sales. Overall, Oracle Apps Cloud Services are enjoying a significant momentum in the marketplace. Steve projected an air of confidence and enthusiasm highlighting Oracle's latest successes with Cloud services.

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• Games at Work Part 1: Introduction to Gamification and Applications

  - by ultan o'broin

  Games Are Everywhere How many of you (will admit to) remember playing Pong? OK then, do you play Angry Birds on your phone during work hours? Thought about why we keep playing online, video, and mobile games and what this "gamification" business we're hearing about means for the enterprise applications user experience? In Reality Is Broken: Why Games Make Us Better and How They Can Change the World, Jane McGonigal says that playing computer and online games now provides more rewards for people than their real lives do. Games offer intrinsic rewards and happiness to the players as they pursue more satisfying work and the success, social connection, and meaning that goes with it. Yep, Gran Turismo, Dungeons & Dragons, Guitar Hero, Mario Kart, Wii Boxing, and the rest are all forms of work it seems. Games are, in fact, work taken so seriously that governments now move to limit the impact of virtual gaming currencies on the real financial system. Anyone who spends hours harvesting crops on FarmVille realizes it’s hard work too. Yet games evoke a positive emotion in players who voluntarily stay engaged with games for hours, day after day. Some 183 million active gamers in the United States play on average 13 hours per week. Weekly, 5 million of those gamers play for longer than a working week (45 hours). So why not harness the work put into games to solve real-world problems? Or, in the case of our applications users, real-world work problems? What’s a Game? Jane explains that all games have four defining traits: a goal, rules, a feedback system, and voluntary participation. We need to look at what motivational ideas behind the dynamics of the game—what we call gamification—are appropriate for our users. Typically, these motivators are achievement, altruism, competition, reward, self-expression, and status). Common game techniques for leveraging these motivations include: Badging and avatars Points and awards Leader boards Progress charts Virtual currencies or goods Gifting and giving Challenges and quests Some technology commentators argue for a game layer on top of everything, but this layer is already part of our daily lives in many instances. We see gamification working around us already: the badging and kudos offered on My Oracle Support or other Oracle community forums, becoming a Dragon Slayer implementor of Atlassian applications, being made duke of your favorite coffee shop on Yelp, sharing your workout details with Nike+, or donating to Japanese earthquake relief through FarmVille, for example. And what does all this mean for the applications that you use in your work? Read on in part two...

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• A brief note for customers running SOA Suite on AIX platforms

  - by christian

  When running Oracle SOA Suite with IBM JVMs on the AIX platform, we have seen performance slowdowns and/or memory leaks. On occasion, we have even encountered some OutOfMemoryError conditions and the concomittant Java coredump. If you are experiencing this issue, the resolution may be to configure -Dsun.reflect.inflationThreshold=0 in your JVM startup parameters. https://www.ibm.com/developerworks/java/library/j-nativememory-aix/ contains a detailed discussion of the IBM AIX JVM memory model, but I will summarize my interpretation and understanding of it in the context of SOA Suite, below. Java ClassLoaders on IBM JVMs are allocated a native memory area into which they are anticipated to map such things as jars loaded from the filesystem. This is an excellent memory optimization, as the file can be loaded into memory once and then shared amongst many JVMs on the same host, allowing for excellent horizontal scalability on AIX hosts. However, Java ClassLoaders are not used exclusively for loading files from disk. A performance optimization by the Oracle Java language developers enables reflectively accessed data to optimize from a JNI call into Java bytecodes which are then amenable to hotspot optimizations, amongst other things. This performance optimization is called inflation, and it is executed by generating a sun.reflect.DelegatingClassLoader instance dynamically to inject the Java bytecode into the virtual machine. It is generally considered an excellent optimization. However, it interacts very negatively with the native memory area allocated by the IBM JVM, effectively locking out memory that could otherwise be used by the Java process. SOA Suite and WebLogic are both very large users of reflection code. They reflectively use many code paths in their operation, generating lots of DelegatingClassLoaders in normal operation. The IBM JVM slowdown and subsequent OutOfMemoryError are as a direct result of the Java memory consumed by the DelegatingClassLoader instances generated by SOA Suite and WebLogic. Java garbage collection runs more frequently to try and keep memory available, until it can no longer do so and throws OutOfMemoryError. The setting sun.reflect.inflationThreshold=0 disables this optimization entirely, never allowing the JVM to generate the optimized reflection code. IBM JVMs are susceptible to this issue primarily because all Java ClassLoaders have this native memory allocation, which is shared with the regular Java heap. Oracle JVMs don't automatically give all ClassLoaders a native memory area, and my understanding is that jar files are never mapped completely from shared memory in the same way as IBM does it. This results in different behaviour characteristics on IBM vs Oracle JVMs.

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• As a tooling/automation developer, can I be making better use of OOP?

  - by Tom Pickles

  My time as a developer (~8 yrs) has been spent creating tooling/automation of one sort or another. The tools I develop usually interface with one or more API's. These API's could be win32, WMI, VMWare, a help-desk application, LDAP, you get the picture. The apps I develop could be just to pull back data and store/report. It could be to provision groups of VM's to create live like mock environments, update a trouble ticket etc. I've been developing in .Net and I'm currently reading into design patterns and trying to think about how I can improve my skills to make better use of and increase my understanding of OOP. For example, I've never used an interface of my own making in anger (which is probably not a good thing), because I honestly cannot identify where using one would benefit later on when modifying my code. My classes are usually very specific and I don't create similar classes with similar properties/methods which could use a common interface (like perhaps a car dealership or shop application might). I generally use an n-tier approach to my apps, having a presentation layer, a business logic/manager layer which interfaces with layer(s) that make calls to the API's I'm working with. My business entities are always just method-less container objects, which I populate with data and pass back and forth between my API interfacing layer using static methods to proxy/validate between the front and the back end. My code by nature of my work, has few common components, at least from what I can see. So I'm struggling to see how I can better make use of OOP design and perhaps reusable patterns. Am I right to be concerned that I could be being smarter about how I work, or is what I'm doing now right for my line of work? Or, am I missing something fundamental in OOP? EDIT: Here is some basic code to show how my mgr and api facing layers work. I use static classes as they do not persist any data, only facilitate moving it between layers. public static class MgrClass { public static bool PowerOnVM(string VMName) { // Perform logic to validate or apply biz logic // call APIClass to do the work return APIClass.PowerOnVM(VMName); } } public static class APIClass { public static bool PowerOnVM(string VMName) { // Calls to 3rd party API to power on a virtual machine // returns true or false if was successful for example } }

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• Masking OpenGL texture by a pattern

  - by user1304844

  Tiled terrain. User wants to build a structure. He presses build and for each tile there is an "allow" or "disallow" tile sprite added to the scene. FPS drops right away, since there are 600+ tiles added to the screen. Since map equals screen, there is no scrolling. I came to an idea to make an allow grid covering the whole map and mask the disallow fields. Approach 1: Create allow and disallow grid textures. Draw a polygon on screen. Pass both textures to the fragment shader. Determine the position inside the polygon and use color from allowTexture if the fragment belongs to the allow field, disallow otherwise Problem: How do I know if I'm on the field that isn't allowed if I cannot pass the matrix representing the map (enum FieldStatus[][] (Allow / Disallow)) to the shader? Therefore, inside the shader I don't know which fragments should be masked. Approach 2: Create allow texture. Create an empty texture buffer same size as the allow texture Memset the pixels of the empty texture to desired color for each pixel that doesn't allow building. Draw a polygon on screen. Pass both textures to the fragment shader. Use texture2 color if alpha 0, texture1 color otherwise. Problem: I'm not sure what is the right way to manipulate pixels on a texture. Do I just make a buffer with width*height*4 size and memcpy the color[] to desired coordinates or is there anything else to it? Would I have to call glTexImage2D after every change to the texture? Another problem with this approach is that it takes a lot more work to get a prettier effect since I'm manipulating the color pixels instead of just masking two textures. varying vec2 TexCoordOut; uniform sampler2D Texture1; uniform sampler2D Texture2; void main(void){ vec4 allowColor = texture2D(Texture1, TexCoordOut); vec4 disallowColor = texture2D(Texture2, TexCoordOut); if(disallowColor.a > 0){ gl_FragColor= disallowColor; }else{ gl_FragColor= allowColor; }} I'm working with OpenGL on Windows. Any other suggestion is welcome.

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• JS closures - Passing a function to a child, how should the shared object be accessed

  - by slicedtoad

  I have a design and am wondering what the appropriate way to access variables is. I'll demonstrate with this example since I can't seem to describe it better than the title. Term is an object representing a bunch of time data (a repeating duration of time defined by a bunch of attributes) Term has some print functionality but does not implement the print functions itself, rather they are passed in as anonymous functions by the parent. This would be similar to how shaders can be passed to a renderer rather than defined by the renderer. A container (let's call it Box) has a Schedule object that can understand and use Term objects. Box creates Term objects and passes them to Schedule as required. Box also defines the print functions stored in Term. A print function usually takes an argument and uses it to return a string based on that argument and Term's internal data. Sometime the print function could also use data stored in Schedule, though. I'm calling this data shared. So, the question is, what is the best way to access this shared data. I have a lot of options since JS has closures and I'm not familiar enough to know if I should be using them or avoiding them in this case. Options: Create a local "reference" (term used lightly) to the shared data (data is not a primitive) when defining the print function by accessing the shared data through Schedule from Box. Example: var schedule = function(){ var sched = Schedule(); var t1 = Term( function(x){ // Term.print() return (x + sched.data).format(); }); }; Bind it to Term explicitly. (Pass it in Term's constructor or something). Or bind it in Sched after Box passes it. And then access it as an attribute of Term. Pass it in at the same time x is passed to the print function, (from sched). This is the most familiar way for my but it doesn't feel right given JS's closure ability. Do something weird like bind some context and arguments to print. I'm hoping the correct answer isn't purely subjective. If it is, then I guess the answer is just "do whatever works". But I feel like there are some significant differences between the approaches that could have a large impact when stretched beyond my small example.

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• Wrapping REST based Web Service

  - by PaulPerry

  I am designing a system that will be running online under Microsoft Windows Azure. One component is a REST based web service which will really be a wrapper (using proxy pattern) which calls the REST web services of a business partner, which has to do with BLOB storage (note: we are not using azure storage). The majority of the functionality will be taking a request, calling our partner web service, receiving the request and then passing that back to the client. There are a number of reasons for doing this, but one of the big ones is that we are going to support three clients: our desktop application (win and mac), mobile apps (iOS), and a web front end. Having a single API which we then send to our partner protects us if that partner ever changes. I want our service to support both JSON and XML for the data transfer format, JSON for web and probably XML for the desktop and mobile (we already have an XML parser in those products). Our partner also supports both of these formats. I was planning on using ASP.NET MVC 4 with the Web API. As I design this, the thing that concerns me is the static type checking of C#. What if the partner adds or removes elements from the data? We can probably defensively code for that, but I still feel some concern. Also, we have to do a fair amount of tedious coding, to setup our API and then to turn around and call our partner’s API. There probably is not much choice on it though. But, in the back of my mind I wonder if maybe a more dynamic language would be a better choice. I want to reach out and see if anybody has had to do this before, what technology solutions they have used to (I am not attached to this one, these days Azure can host other technologies), and if anybody who has done something like this can point out any issues that came up. Thanks! Researching the issue seems to only find solutions which focus on connecting a SOAP web service over a proxy server, and not what I am referring to here. Note: Cross posted (by suggestion) from http://stackoverflow.com/questions/11906802/wrapping-rest-based-web-service Thank you!

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• Handy Generic JQuery Functions

  - by Steve Wilkes

  I was a bit of a late-comer to the JQuery party, but now I've been using it for a while it's given me a host of options for adding extra flair to the client side of my applications. Here's a few generic JQuery functions I've written which can be used to add some neat little features to a page. Just call any of them from a document ready function. Apply JQuery Themeroller Styles to all Page Buttons   The JQuery Themeroller is a great tool for creating a theme for a site based on colours and styles for particular page elements. The JQuery.UI library then provides a set of functions which allow you to apply styles to page elements. This function applies a JQuery Themeroller style to all the buttons on a page - as well as any elements which have a button class applied to them - and then makes the mouse pointer turn into a cursor when you mouse over them: function addCursorPointerToButtons() {     $("button, input[type='submit'], input[type='button'], .button") .button().css("cursor", "pointer"); } Automatically Remove the Default Value from a Select Box   Required drop-down select boxes often have a default option which reads 'Please select...' (or something like that), but once someone has selected a value, there's no need to retain that. This function removes the default option from any select boxes on the page which have a data-val-remove-default attribute once one of the non-default options has been chosen: function removeDefaultSelectOptionOnSelect() {     $("select[data-val-remove-default='']").change(function () {         var sel = $(this);         if (sel.val() != "") { sel.children("option[value='']:first").remove(); }     }); } Automatically add a Required Label and Stars to a Form   It's pretty standard to have a little * next to required form field elements. This function adds the text * Required to the top of the first form on the page, and adds *s to any element within the form with the class editor-label and a data-val-required attribute: function addRequiredFieldLabels() {     var elements = $(".editor-label[data-val-required='']");     if (!elements.length) { return; }     var requiredString = "<div class='editor-required-key'>* Required</div>";     var prependString = "<span class='editor-required-label'> * </span>"; var firstFormOnThePage = $("form:first");     if (!firstFormOnThePage.children('div.editor-required-key').length) {         firstFormOnThePage.prepend(requiredString);     }     elements.each(function (index, value) { var formElement = $(this);         if (!formElement.children('span.editor-required-label').length) {             formElement.prepend(prependString);         }     }); } I hope those come in handy :)

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• Revenue Recognition: Performance Obligation Pass a Hurdle

  - by Theresa Hickman

  I met up with Seamus Moran, our resident accounting expert, to get his thoughts about the latest happenings with IFRS. Last week, on March 13,  the comment period on the FASB and IASB exposure draft “Revenue From Contracts with Customers” closed.  FASB and IASB have just over 20 comment letters – a very small number.  The implication is that that the exposure draft does reflect general acceptance, and therefore will be published as both a US and Internationally Generally Accepted Accounting Standard. At a recent conference call, FASB and IASB expected to complete their report to both Boards on the comments by early summer, complete their deliberation of the comments by the fall and draft the final standard text by late this year. It is assumed the concept of Performance Obligations would become US GAAP and IFRS in place of the existing standards.  They confirmed that all existing US GAAP and IFRS guidelines would be withdrawn, and that they were in dialogue with the SEC on withdrawing the SEC guidelines on the revenue issue as well.The open question is when will Performance Obligations become effective?  The Boards have said that they would like this Revenue Recognition standard and the the Lease Accounting standard to be effective at the same time because what isn’t either insurance, interest, or a lease is a revenue arrangement.  However, ascertaining what is generally acceptable in respect of Leases is proving a little elusive, and the Boards have recently diverged a little on the P&L side of the accounting (although both are in agreement that there will be no off-balance sheet leases).  It is therefore likely that the Lease standard might be delayed. One wonders if the Boards will  define effectivity of the Revenue standard independently of the Lease standard or if they will stick with their resolve to make them co-effective.  The Boards have also said that neither standard will be effective before June 2015.Here is the gist of the new Revenue Recognition principle and the steps to apply it:Recognize revenue to depict the transfer of goods or services in an amount that reflects the consideration expected to be entitled in exchange for those goods and services.Steps to apply the core principles: Identify the contract with the customer Identify the separate performance obligations Determine the transaction price Allocate the the transaction price Recognize Revenue when a performance obligation is satisfied  

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• Size doesn't matter

  - by ssoolsma

  Whenever I start a new project I *always* break up my code in different projects. Also known as n-tier solution. The scale of  the project doesn't matter, but make sure that each project is responsible for himself (or herself if you prefer). I make sure that i ....At least thought about how the project should work on the toilet or in a project team meeting.Have a solution directory and create my projects within. I like to name my project (and it's folders by the namespaces). For instance: When i'm creating a piece of (web)software called: ChuckNorris, i always include the software name in my projects. Start off with designing the DataAccess project. I name it: ChuckNorris.DataAccess which lets me easily identify the project incase the project scales alot.Build the classes which represent the database structure. Don't stop working on a class untill it's finished for now. Also, don't over-do the methods. Build stuff only when it's needed, and not think: "Hm, that would be cool to have". Cause most of the time you end up with unused code, and we don't want that.Build a unittest project and make sure you create the folder inside the project that it's testing. So, create the ChuckNorris.DataAccess.UnitTest project inside the folder of the dataaccess project. I would suggest using the nUnit testframework.Incase you though, hm i skip unittest: Don't! Just build it - it will safe you alot of time later onNow, read 5 again. Build that bloody unittest. Don't skip. (i cant emphasize this enough)Now, every class in the dataaccess project is responsible for itself. They don't rely on each other. This is where we use the BusinessLogic project for. Start creating the ChuckNorris.BusinessLogic project. (not inside the data-access project ofcourse, but withing the ChuckNorris folder.Combine stuff from data-access. This usual involves alot of copying the data-access classes and feels silly at first. (we'll get to that later on)Now you come up to a point of creating a service project. You might not always see why to use it, but see it as a way to expose your businesslogic to any application (including your own). Sometimes i use it as a so-called "Factory". Every call goes through this factory, so that's the only thing i'm exposing to any program, and make sure that those methods are the only ones that I allow you to invoke.Build any UI (website, phoneapp, forms application, silverlight, wpf or whatever) and reference it to you service project. Fall in love (cough) with this approach.It's possible that it doesn't seem to make much sense, and very incomplete. Well, that last part is correct. Next post will go in to detail of setting up your Data-Access project and use the entity framework.

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• Parenting Opengl with Groups in LibGDX

  - by Rudy_TM

  I am trying to make an object child of a Group, but this object has a draw method that calls opengl to draw in the screen. Its class its this public class OpenGLSquare extends Actor { private static final ImmediateModeRenderer renderer = new ImmediateModeRenderer10(); private static Matrix4 matrix = null; private static Vector2 temp = new Vector2(); public static void setMatrix4(Matrix4 mat) { matrix = mat; } @Override public void draw(SpriteBatch batch, float arg1) { // TODO Auto-generated method stub renderer.begin(matrix, GL10.GL_TRIANGLES); renderer.color(color.r, color.g, color.b, color.a); renderer.vertex(x0, y0, 0f); renderer.color(color.r, color.g, color.b, color.a); renderer.vertex(x0, y1, 0f); renderer.color(color.r, color.g, color.b, color.a); renderer.vertex(x1, y1, 0f); renderer.color(color.r, color.g, color.b, color.a); renderer.vertex(x1, y1, 0f); renderer.color(color.r, color.g, color.b, color.a); renderer.vertex(x1, y0, 0f); renderer.color(color.r, color.g, color.b, color.a); renderer.vertex(x0, y0, 0f); renderer.end(); } } In my screen class I have this, i call it in the constructor MyGroupClass spriteLab = new MyGroupClass(spriteSheetLab); OpenGLSquare square = new OpenGLSquare(); square.setX0(100); square.setY0(200); square.setX1(400); square.setY1(280); square.color.set(Color.BLUE); square.setSize(); //spriteLab.addActorAt(0, clock); spriteLab.addActor(square); stage.addActor(spriteLab); And the render in the screen I have @Override public void render(float arg0) { this.gl.glClear(GL10.GL_COLOR_BUFFER_BIT |GL10.GL_DEPTH_BUFFER_BIT); stage.draw(); stage.act(Gdx.graphics.getDeltaTime()); } The problem its that when i use opengl with parent, it resets all the other chldren to position 0,0 and the opengl renderer paints the square in the exact position of the screen and not relative to the parent. I tried using batch.enableBlending() and batch.disableBlending() that fixes the position problem of the other children, but not the relative position of the opengl drawing and it also puts alpha to the glDrawing. What am i doing wrong?:/

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• Making a Camera look at a target Vector

  - by Peteyslatts

  I have a camera that works as long as its stationary. Now I'm trying to create a child class of that camera class that will look at its target. The new addition to the class is a method called SetTarget(). The method takes in a Vector3 target. The camera wont move but I need it to rotate to look at the target. If I just set the target, and then call CreateLookAt() (which takes in position, target, and up), when the object gets far enough away and underneath the camera, it suddenly flips right side up. So I need to transform the up vector, which currently always stays at Vector3.Up. I feel like this has something to do with taking the angle between the old direction vector and the new one (which I know can be expressed by target - position). I feel like this is all really vague, so here's the code for my base camera class: public class BasicCamera : Microsoft.Xna.Framework.GameComponent { public Matrix view { get; protected set; } public Matrix projection { get; protected set; } public Vector3 position { get; protected set; } public Vector3 direction { get; protected set; } public Vector3 up { get; protected set; } public Vector3 side { get { return Vector3.Cross(up, direction); } protected set { } } public BasicCamera(Game game, Vector3 position, Vector3 target, Vector3 up) : base(game) { this.position = position; this.direction = target - position; this.up = up; CreateLookAt(); projection = Matrix.CreatePerspectiveFieldOfView( MathHelper.PiOver4, (float)Game.Window.ClientBounds.Width / (float)Game.Window.ClientBounds.Height, 1, 500); } public override void Update(GameTime gameTime) { // TODO: Add your update code here CreateLookAt(); base.Update(gameTime); } } And this is the code for the class that extends the above class to look at its target. class TargetedCamera : BasicCamera { public Vector3 target { get; protected set; } public TargetedCamera(Game game, Vector3 position, Vector3 target, Vector3 up) : base(game, position, target, up) { this.target = target; } public void SetTarget(Vector3 target) { direction = target - position; } protected override void CreateLookAt() { view = Matrix.CreateLookAt(position, target, up); } }

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• How to handle this unfortunately non hypothetical situation with end-users?

  - by User Smith

  I work in a medium sized company but with a very small IT force. Last year (2011), I wrote an application that is very popular with a large group of end-users. We hit a deadline at the end of last year and some functionality (I will call funcA from now on) was not added into the application that was wanted at the very end. So, this application has been running in live/production since the end of 2011, I might add without issue. Yesterday, a whole group of end-users started complaining that funcA that was never in the application is no longer working. Our priority at this company is that if an application is broken it must be fixed first prior to prioritized projects. I have compared code and queries and there is no difference since 2011, which is proofA. I then was able to get one of the end-users to admit that it never worked proofB, but since then that end-user has went back and said that it was working previously......I believe the horde of end-users has assimilated her. I have also reviewed my notes for this project which has requirements and daily updates regarding the project which specifically states, "funcA not achieved due to time constraints", proofC. I have spoken with many of them and I can see where they could be confused as they are very far from a programming background, but I also know they are intelligent enough to act in a group in order to bypass project prioritization orders in order to get functionality that they want to make their job easier. The worst part is is that now group think is setting in and my boss and the head of IT is actually starting to believe them, even though there is no code or query changes. As far as reviewing the state of the logic it is very cut and dry to the point of if 1 = 1, funcA will not work. So, this is the end of the description of my scenario, but I am trying not to get severally dinged on my performance metrics due to this which would essentially have me moved to fixing a production problem that doesn't exist that will probably take over 1 month. I am looking for direct answers to this question. This question is not for rants, polling, or discussions as this is not the format for StackExchange. Please don't downvote me too terribly it is pretty common on this specific site of stack, I am looking for honest answers to this situation and I couldn't find a forum more appropriate.

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• How to suggest using an ORM instead of stored procedures?

  - by Wayne M

  I work at a company that only uses stored procedures for all data access, which makes it very annoying to keep our local databases in sync as every commit we have to run new procs. I have used some basic ORMs in the past and I find the experience much better and cleaner. I'd like to suggest to the development manager and rest of the team that we look into using an ORM Of some kind for future development (the rest of the team are only familiar with stored procedures and have never used anything else). The current architecture is .NET 3.5 written like .NET 1.1, with "god classes" that use a strange implementation of ActiveRecord and return untyped DataSets which are looped over in code-behind files - the classes work something like this: class Foo { public bool LoadFoo() { bool blnResult = false; if (this.FooID == 0) { throw new Exception("FooID must be set before calling this method."); } DataSet ds = // ... call to Sproc if (ds.Tables[0].Rows.Count > 0) { foo.FooName = ds.Tables[0].Rows[0]["FooName"].ToString(); // other properties set blnResult = true; } return blnResult; } } // Consumer Foo foo = new Foo(); foo.FooID = 1234; foo.LoadFoo(); // do stuff with foo... There is pretty much no application of any design patterns. There are no tests whatsoever (nobody else knows how to write unit tests, and testing is done through manually loading up the website and poking around). Looking through our database we have: 199 tables, 13 views, a whopping 926 stored procedures and 93 functions. About 30 or so tables are used for batch jobs or external things, the remainder are used in our core application. Is it even worth pursuing a different approach in this scenario? I'm talking about moving forward only since we aren't allowed to refactor the existing code since "it works" so we cannot change the existing classes to use an ORM, but I don't know how often we add brand new modules instead of adding to/fixing current modules so I'm not sure if an ORM is the right approach (too much invested in stored procedures and DataSets). If it is the right choice, how should I present the case for using one? Off the top of my head the only benefits I can think of is having cleaner code (although it might not be, since the current architecture isn't built with ORMs in mind so we would basically be jury-rigging ORMs on to future modules but the old ones would still be using the DataSets) and less hassle to have to remember what procedure scripts have been run and which need to be run, etc. but that's it, and I don't know how compelling an argument that would be. Maintainability is another concern but one that nobody except me seems to be concerned about.

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• LWJGL - Mixing 2D and 3D

  - by nathan

  I'm trying to mix 2D and 3D using LWJGL. I have wrote 2D little method that allow me to easily switch between 2D and 3D. protected static void make2D() { glEnable(GL_BLEND); GL11.glMatrixMode(GL11.GL_PROJECTION); GL11.glLoadIdentity(); glOrtho(0.0f, SCREEN_WIDTH, SCREEN_HEIGHT, 0.0f, 0.0f, 1.0f); GL11.glMatrixMode(GL11.GL_MODELVIEW); GL11.glLoadIdentity(); } protected static void make3D() { glDisable(GL_BLEND); GL11.glMatrixMode(GL11.GL_PROJECTION); GL11.glLoadIdentity(); // Reset The Projection Matrix GLU.gluPerspective(45.0f, ((float) SCREEN_WIDTH / (float) SCREEN_HEIGHT), 0.1f, 100.0f); // Calculate The Aspect Ratio Of The Window GL11.glMatrixMode(GL11.GL_MODELVIEW); glLoadIdentity(); } The in my rendering code i would do something like: make2D(); //draw 2D stuffs here make3D(); //draw 3D stuffs here What i'm trying to do is to draw a 3D shape (in my case a quad) and i 2D image. I found this example and i took the code from TextureLoader, Texture and Sprite to load and render a 2D image. Here is how i load the image. TextureLoader loader = new TextureLoader(); Sprite s = new Sprite(loader, "player.png") And how i render it: make2D(); s.draw(0, 0); It works great. Here is how i render my quad: glTranslatef(0.0f, 0.0f, 30.0f); glScalef(12.0f, 9.0f, 1.0f); DrawUtils.drawQuad(); Once again, no problem, the quad is properly rendered. DrawUtils is a simple class i wrote containing utility method to draw primitives shapes. Now my problem is when i want to mix both of the above, loading/rendering the 2D image, rendering the quad. When i try to load my 2D image with the following: s = new Sprite(loader, "player.png); My quad is not rendered anymore (i'm not even trying to render the 2D image at this point). Only the fact of creating the texture create the issue. After looking a bit at the code of Sprite and TextureLoader i found that the problem appears after the call of the glTexImage2d. In the TextureLoader class: glTexImage2D(target, 0, dstPixelFormat, get2Fold(bufferedImage.getWidth()), get2Fold(bufferedImage.getHeight()), 0, srcPixelFormat, GL_UNSIGNED_BYTE, textureBuffer); Commenting this like make the problem disappear. My question is then why? Is there anything special to do after calling this function to do 3D? Does this function alter the render part, the projection matrix?

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• One Year Oracle SocialChat - The Movie

  - by mprove

  Tweet | Like | Watch on Vimeo You’ve just watched – hopefully – my first short movie. Thank you! Here is a bit of the back stage story. About 6 weeks ago colleagues from SNBC (Social Network and Business Collaboration) announced a Social Use Case Competition. It was expected to submit a video of 2 to 5 minutes duration on the Social Enterprise (our internal phrase for Enterprise 2.0). Hmm – I had a few vague ideas, but no script – no actors – no experience in film making. Really the best conditions to try something! I chose our weekly SocialChats as my main topic. But if you don’t do Danish Dogma cinema, you still need a script. Hence I played around with the SocialChat’s archive, and all of a sudden a script and even the actors appeared in front of me. The words that you have just seen are weekly topics. Slightly abridged and rearranged to form a story. Exciting, next phase. How to get it on digital celluloid? I have to confess I am still impressed by epic. (Keep in mind, epic was done in 2004.) And my actors – words – call for a typographic style already. The main part was done over a weekend with Apple Keynote. And I even found a wonderful matching soundtrack among my albums: Didge Goes World by Delago. I picked parts of Second Day and Seventh Day. Literally, the rhythm was set, and I "just" had to complete the movie. Tools used – apart from trial and error: Keynote, Pixelmator, GarageBand, iMovie. Finally I want to mention that I am extremely thankful to BSC Music for granting permissions to use the tracks for this short film! Without this sound it would have been just an ordinary slide show. – Internal note: The next SocialChat is on Death by PowerPoint vs. Presentation Zen. CU this Friday 3pm Greenwich / 7am Pacific.

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• Architecture for a template-building, WYSIWIG application

  - by Sam Selikoff

  I'm building a WYSIWYG designer in Ember.js. The designer will allow users to create campaigns - think MailChimp. To build a campaign, users will choose an existing template. The template will have a defined layout. The user will then be taken to the designer, where he will be able to edit the text and style, and additionally change some layout options. I've been thinking about how best to go about structuring this app, and there are a few hurdles. Specifically, the output of the campaign will be dynamic: eventually, it will be published somewhere, and when the consumers (not my users, but the people clicking on the campaign that my user created) visit the campaign, certain pieces of data will change, depending on the type of consumer viewing the campaign. That means the ultimate output of the designer will be a dynamic site. The data that is dynamic for this site - the end product - will not be manipulated by the user in the designer. However, the data that will be manipulated by the user in the designer are things like copy, styles, layout options, etc. I'll call the first set of variables server-side data, and the second client-side data. It seems, then, that the process will go something like this: I'll need to create templates for this designer that have two dynamic segments. For instance, the server-side data could be Liquid expressions, and the client-side data Handlebars expressions. When the user creates a campaign, I would compile the template on the back end using some dummy data for the server-side variables, and serve up a handlebars template to the Ember app. The user would then edit the template, and the Ember app would save all his edits to the JS variables that were powering the template. This way he'd be able to preview the template. When he saves, he'll send back the selected template, along with all the data and options he's made. When it comes time to publish, the back-end system will have to do two things: compile the template with Handlebars using the campaign data, and then compile the template with Liquid using the server-side data Is my thinking roughly accurate about this, or is there a simpler way?

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