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  • Can a VPN tell my country besides looking at my IP address?

    - by Tankgurl
    I VPN into a network daily. I'm currently in the USA, but will relocate soon. I am looking into buying a dedicated IP address located in the USA and setting up my router to use that from the other country. Is there a way those operating the VPN network could tell my location through whatever information their VPN sees? I already know the time/date stamp on my computer is an issue because I don't have admin rights to change it – so I'm working on a solution for that.

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  • What is a proper server for this website

    - by zaidfarekh
    We are using zend framework, doctrine on our website, that will have the minimum of 2000 users daily, please consider that we prefer that the server has opcode caching. And any available technology that speeds up php performance. We have heard that zend server offers an optimal performance for php. Please recommend a hosting server or a vps plan, that can handle such an application. given that our application has some kind of social networking and it applies alot of ajax requests even in minimal usage of the website, for example in 30 min we may have up to 400 requests from an individual user. Thank you in advance

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  • Automate Monitor string in different log files

    - by EVIA
    I have few log files in different servers and I want to check output in the end of those log files for e.g . success: 4000 failed: 200 These logs files are getting generated daily and I have to keep track of these numbers. If there is any way I can automate this option instead of going and checking these files and wasting so much of my time. I want to create some kind of script like Go to \serverA\C$\log_07_02_2012.txt and check this line Go to \serverB\C$\log_07_02_2012.txt and check some other line. .... and it should give me output from all of these...

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  • Best way to syn a file between 2 or more drives?

    - by jasondavis
    I have a special file that I edit daily, it is somewhat like a large text file but a little more to it then that. I have a copy on my main desktop and a copy of the file on a USB drive as well. I would like a way to open up either file (from the USB drive or from my desktop drive) and be able to edit and save the file and have it stay updated on both drives. What is a lightweight and easy method of doing this? I do not need anything fancy

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  • (date) script for freenas

    - by malgaboy
    My webserver is running freenas 8.0.4. Currently in /etc/crontab there is this task (daily) find /mnt/vol1/1 -type f -mtime +16 -exec rm -R {} \; This allow me to delete files older than 16 days.. infact every night a new file is added in /mnt/vol1/1 folder.. but now I wanna make a script that check the folder and keeps only the youngest 2 file.. whitout taking in consideration the days.. Thanks in advance. (sorry for my bad english).

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  • Design Question - how do you break the dependency between classes using an interface?

    - by Seth Spearman
    Hello, I apologize in advance but this will be a long question. I'm stuck. I am trying to learn unit testing, C#, and design patterns - all at once. (Maybe that's my problem.) As such I am reading the Art of Unit Testing (Osherove), and Clean Code (Martin), and Head First Design Patterns (O'Reilly). I am just now beginning to understand delegates and events (which you would see if you were to troll my SO questions of recent). I still don't quite get lambdas. To contextualize all of this I have given myself a learning project I am calling goAlarms. I have an Alarm class with members you'd expect (NextAlarmTime, Name, AlarmGroup, Event Trigger etc.) I wanted the "Timer" of the alarm to be extensible so I created an IAlarmScheduler interface as follows... public interface AlarmScheduler { Dictionary<string,Alarm> AlarmList { get; } void Startup(); void Shutdown(); void AddTrigger(string triggerName, string groupName, Alarm alarm); void RemoveTrigger(string triggerName); void PauseTrigger(string triggerName); void ResumeTrigger(string triggerName); void PauseTriggerGroup(string groupName); void ResumeTriggerGroup(string groupName); void SetSnoozeTrigger(string triggerName, int duration); void SetNextOccurrence (string triggerName, DateTime nextOccurrence); } This IAlarmScheduler interface define a component that will RAISE an alarm (Trigger) which will bubble up to my Alarm class and raise the Trigger Event of the alarm itself. It is essentially the "Timer" component. I have found that the Quartz.net component is perfectly suited for this so I have created a QuartzAlarmScheduler class which implements IAlarmScheduler. All that is fine. My problem is that the Alarm class is abstract and I want to create a lot of different KINDS of alarm. For example, I already have a Heartbeat alarm (triggered every (int) interval of minutes), AppointmentAlarm (triggered on set date and time), Daily Alarm (triggered every day at X) and perhaps others. And Quartz.NET is perfectly suited to handle this. My problem is a design problem. I want to be able to instantiate an alarm of any kind without my Alarm class (or any derived classes) knowing anything about Quartz. The problem is that Quartz has awesome factories that return just the right setup for the Triggers that will be needed by my Alarm classes. So, for example, I can get a Quartz trigger by using TriggerUtils.MakeMinutelyTrigger to create a trigger for the heartbeat alarm described above. Or TriggerUtils.MakeDailyTrigger for the daily alarm. I guess I could sum it up this way. Indirectly or directly I want my alarm classes to be able to consume the TriggerUtils.Make* classes without knowing anything about them. I know that is a contradiction, but that is why I am asking the question. I thought about putting a delegate field into the alarm which would be assigned one of these Make method but by doing that I am creating a hard dependency between alarm and Quartz which I want to avoid for both unit testing purposes and design purposes. I thought of using a switch for the type in QuartzAlarmScheduler per here but I know it is bad design and I am trying to learn good design. If I may editorialize a bit. I've decided that coding (predefined) classes is easy. Design is HARD...in fact, really hard and I am really fighting feeling stupid right now. I guess I want to know if you really smart people took a while to really understand and master this stuff or should I feel stupid (as I do) because I haven't grasped it better in the couple of weeks/months I have been studying. You guys are awesome and thanks in advance for your answers. Seth

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  • Retreiving multiple rows from a loop-created form... Stuck.

    - by hangston
    Hi All, Let me start by saying that I'm new to PHP, but I'm here to learn and would really appreciate your help. I use the following code to pull in data and create a form. This creates up to 40 lines for a user to fill out. Each line consists of the same information: Description, Amount, and Frequency. The remainder of the information needed is generated by the database. (See hidden fields) <?php $row = 0; do { $optid = $row_options['option_id']; echo "<tr>\n\t<td>" . htmlentities($row_options['option']) . "</td>\n"; echo "\t<td>" . "<input name='description' type='text' size='40' maxlength='120'/>" . "</td>\n"; echo "\t<td>" . "<input name='option_id' type='hidden' value='$optid' />$<input name='amount' type='text' size='10' maxlength='7'/>" . "</td>\n"; echo "\t<td>" . "<select name='assisted_frequency'> <option value='Monthly'>Monthly</option> <option value='Weekly'>Weekly</option> <option value='Daily'>Daily</option> <option value='Hourly'>Hourly</option> <option value='One-Time'>One-Time</option> </select>" . "</td>\n</tr>\n"; $array[$row] = array( $arraydesc[$row] = $_POST['description'], $arrayamto[$row] = $_POST['amount'], $arrayoptid[$row] = $optid, $arrayfreq[$row] = $_POST['frequency'], ); $row ++; } while ($row_options = mysql_fetch_assoc($options)); $counter = $row - 1; ?> I'm having troubles retrieving the information that the user inputs. My intent is to loop through each row after the user has input their information, then upload the mix of my database information and the user's information into another database. For example, the user would see, albeit prettier: form1 Option 1: description [input box] amount [input box] frequency [option box] Option 2: description [input box] amount [input box] frequency [option box] Option 3: description [input box] amount [input box] frequency [option box] Option 4: description [input box] amount [input box] frequency [option box] submit Upon submitting the form above, I'm using a query similar to the following to input the data into the database: for($row=0; $row<=$counter; $row++){ $insertSQL2 = sprintf("INSERT INTO table (option_id, amount, description, frequency) VALUES (%s, %s, %s, %s)", GetSQLValueString($arrayoptid[$row], "int"), GetSQLValueString($arrayamto[$row], "int"), GetSQLValueString($arraydesc[$row], "text"), GetSQLValueString($arrayfreq[$row], "text")); // code to submit query } I've tried for, foreach, arrays (what feels like the everything I know) to post each row (row by row) into the database. I either get just the last row of data, or no data at all. I also worry that the [$row] technique is adding characters to my data. What is the best way to retrieve each row of the user's inputs, then upload this data (row by row) into the database? Also, I would really appreciate your suggestions for improving my coding technique and the approach I'm taking. Thank you, Hangston

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  • Data Warehouse ETL slow - change primary key in dimension?

    - by Jubbles
    I have a working MySQL data warehouse that is organized as a star schema and I am using Talend Open Studio for Data Integration 5.1 to create the ETL process. I would like this process to run once per day. I have estimated that one of the dimension tables (dimUser) will have approximately 2 million records and 23 columns. I created a small test ETL process in Talend that worked, but given the amount of data that may need to be updated daily, the current performance will not cut it. It takes the ETL process four minutes to UPDATE or INSERT 100 records to dimUser. If I assumed a linear relationship between the count of records and the amount of time to UPDATE or INSERT, then there is no way the ETL can finish in 3-4 hours (my hope), let alone one day. Since I'm unfamiliar with Java, I wrote the ETL as a Python script and ran into the same problem. Although, I did discover that if I did only INSERT, the process went much faster. I am pretty sure that the bottleneck is caused by the UPDATE statements. The primary key in dimUser is an auto-increment integer. My friend suggested that I scrap this primary key and replace it with a multi-field primary key (in my case, 2-3 fields). Before I rip the test data out of my warehouse and change the schema, can anyone provide suggestions or guidelines related to the design of the data warehouse the ETL process how realistic it is to have an ETL process INSERT or UPDATE a few million records each day will my friend's suggestion significantly help If you need any further information, just let me know and I'll post it. UPDATE - additional information: mysql> describe dimUser; Field Type Null Key Default Extra user_key int(10) unsigned NO PRI NULL auto_increment id_A int(10) unsigned NO NULL id_B int(10) unsigned NO NULL field_4 tinyint(4) unsigned NO 0 field_5 varchar(50) YES NULL city varchar(50) YES NULL state varchar(2) YES NULL country varchar(50) YES NULL zip_code varchar(10) NO 99999 field_10 tinyint(1) NO 0 field_11 tinyint(1) NO 0 field_12 tinyint(1) NO 0 field_13 tinyint(1) NO 1 field_14 tinyint(1) NO 0 field_15 tinyint(1) NO 0 field_16 tinyint(1) NO 0 field_17 tinyint(1) NO 1 field_18 tinyint(1) NO 0 field_19 tinyint(1) NO 0 field_20 tinyint(1) NO 0 create_date datetime NO 2012-01-01 00:00:00 last_update datetime NO 2012-01-01 00:00:00 run_id int(10) unsigned NO 999 I used a surrogate key because I had read that it was good practice. Since, from a business perspective, I want to keep aware of potential fraudulent activity (say for 200 days a user is associated with state X and then the next day they are associated with state Y - they could have moved or their account could have been compromised), so that is why geographic data is kept. The field id_B may have a few distinct values of id_A associated with it, but I am interested in knowing distinct (id_A, id_B) tuples. In the context of this information, my friend suggested that something like (id_A, id_B, zip_code) be the primary key. For the large majority of daily ETL processes (80%), I only expect the following fields to be updated for existing records: field_10 - field_14, last_update, and run_id (this field is a foreign key to my etlLog table and is used for ETL auditing purposes).

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  • Retrieving multiple rows from a loop-created form... Stuck.

    - by hangston
    Let me start by saying that I'm new to PHP, but I'm here to learn and would really appreciate your help. I use the following code to pull in data and create a form. This creates up to 40 lines for a user to fill out. Each line consists of the same information: Description, Amount, and Frequency. The remainder of the information needed is generated by the database. (See hidden fields) <?php $row = 0; do { $optid = $row_options['option_id']; echo "<tr>\n\t<td>" . htmlentities($row_options['option']) . "</td>\n"; echo "\t<td>" . "<input name='description' type='text' size='40' maxlength='120'/>" . "</td>\n"; echo "\t<td>" . "<input name='option_id' type='hidden' value='$optid' />$<input name='amount' type='text' size='10' maxlength='7'/>" . "</td>\n"; echo "\t<td>" . "<select name='assisted_frequency'> <option value='Monthly'>Monthly</option> <option value='Weekly'>Weekly</option> <option value='Daily'>Daily</option> <option value='Hourly'>Hourly</option> <option value='One-Time'>One-Time</option> </select>" . "</td>\n</tr>\n"; $array[$row] = array( $arraydesc[$row] = $_POST['description'], $arrayamto[$row] = $_POST['amount'], $arrayoptid[$row] = $optid, $arrayfreq[$row] = $_POST['frequency'], ); $row ++; } while ($row_options = mysql_fetch_assoc($options)); $counter = $row - 1; ?> I'm having troubles retrieving the information that the user inputs. My intent is to loop through each row after the user has input their information, then upload the mix of my database information and the user's information into another database. For example, the user would see, albeit prettier: form1 Option 1: description [input box] amount [input box] frequency [option box] Option 2: description [input box] amount [input box] frequency [option box] Option 3: description [input box] amount [input box] frequency [option box] Option 4: description [input box] amount [input box] frequency [option box] submit Upon submitting the form above, I'm using a query similar to the following to input the data into the database: for($row=0; $row<=$counter; $row++){ $insertSQL2 = sprintf("INSERT INTO table (option_id, amount, description, frequency) VALUES (%s, %s, %s, %s)", GetSQLValueString($arrayoptid[$row], "int"), GetSQLValueString($arrayamto[$row], "int"), GetSQLValueString($arraydesc[$row], "text"), GetSQLValueString($arrayfreq[$row], "text")); // code to submit query } I've tried for, foreach, arrays (what feels like the everything I know) to post each row (row by row) into the database. I either get just the last row of data, or no data at all. I also worry that the [$row] technique is adding characters to my data. What is the best way to retrieve each row of the user's inputs, then upload this data (row by row) into the database? Also, I would really appreciate your suggestions for improving my coding technique and the approach I'm taking.

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  • Why do programmers use or recommend Mac OS X?

    - by codingbear
    I've worked on both Mac and Windows for awhile. However, I'm still having a hard time understanding why programmers enthusiastically choose Mac OS X over Windows and Linux? I know that there are programmers who prefer Windows and Linux, but I'm asking the programmers who would just use Mac OS X and nothing else, because they think Mac OS X is the greatest fit for programmers. Some might argue that Mac OS X got the beautiful UI and is nix based, but Linux can do that. Although Windows is not nix based, you can pretty much develop on any platform or language, except Cocoa/Objective-C. Is it the softwares that offer only on Mac OS X? Does that really worth using Mac? Is it to develop iPhone apps? Is it because you need to buy new Windows every 2 years (less backwards compatible)? I understand why people, who are working in multimedia/entertainment industry, would use Mac OS X; however, I don't have strong merits of Mac OS X over Windows. If you develop daily on Mac and prefer Mac over anything else, can you give me a merit that Mac has over Windows/Linux? Maybe something you can do on Mac that cannot be done in Windows/Linux with the same level of ease? I'm not trying to do another Mac vs. Windows here. I tried to find things that I do on Mac that cannot be done on Windows with the same level of ease, but I couldn't. So, I'm asking for some help.

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  • Agile Development

    - by James Oloo Onyango
    Alot of literature has and is being written about agile developement and its surrounding philosophies. In my quest to find the best way to express the importance of agile methodologies, i have found Robert C. Martin's "A Satire Of Two Companies" to be both the most concise and thorough! Enjoy the read! Rufus Inc Project Kick Off Your name is Bob. The date is January 3, 2001, and your head still aches from the recent millennial revelry. You are sitting in a conference room with several managers and a group of your peers. You are a project team leader. Your boss is there, and he has brought along all of his team leaders. His boss called the meeting. "We have a new project to develop," says your boss's boss. Call him BB. The points in his hair are so long that they scrape the ceiling. Your boss's points are just starting to grow, but he eagerly awaits the day when he can leave Brylcream stains on the acoustic tiles. BB describes the essence of the new market they have identified and the product they want to develop to exploit this market. "We must have this new project up and working by fourth quarter October 1," BB demands. "Nothing is of higher priority, so we are cancelling your current project." The reaction in the room is stunned silence. Months of work are simply going to be thrown away. Slowly, a murmur of objection begins to circulate around the conference table.   His points give off an evil green glow as BB meets the eyes of everyone in the room. One by one, that insidious stare reduces each attendee to quivering lumps of protoplasm. It is clear that he will brook no discussion on this matter. Once silence has been restored, BB says, "We need to begin immediately. How long will it take you to do the analysis?" You raise your hand. Your boss tries to stop you, but his spitwad misses you and you are unaware of his efforts.   "Sir, we can't tell you how long the analysis will take until we have some requirements." "The requirements document won't be ready for 3 or 4 weeks," BB says, his points vibrating with frustration. "So, pretend that you have the requirements in front of you now. How long will you require for analysis?" No one breathes. Everyone looks around to see whether anyone has some idea. "If analysis goes beyond April 1, we have a problem. Can you finish the analysis by then?" Your boss visibly gathers his courage: "We'll find a way, sir!" His points grow 3 mm, and your headache increases by two Tylenol. "Good." BB smiles. "Now, how long will it take to do the design?" "Sir," you say. Your boss visibly pales. He is clearly worried that his 3 mms are at risk. "Without an analysis, it will not be possible to tell you how long design will take." BB's expression shifts beyond austere.   "PRETEND you have the analysis already!" he says, while fixing you with his vacant, beady little eyes. "How long will it take you to do the design?" Two Tylenol are not going to cut it. Your boss, in a desperate attempt to save his new growth, babbles: "Well, sir, with only six months left to complete the project, design had better take no longer than 3 months."   "I'm glad you agree, Smithers!" BB says, beaming. Your boss relaxes. He knows his points are secure. After a while, he starts lightly humming the Brylcream jingle. BB continues, "So, analysis will be complete by April 1, design will be complete by July 1, and that gives you 3 months to implement the project. This meeting is an example of how well our new consensus and empowerment policies are working. Now, get out there and start working. I'll expect to see TQM plans and QIT assignments on my desk by next week. Oh, and don't forget that your crossfunctional team meetings and reports will be needed for next month's quality audit." "Forget the Tylenol," you think to yourself as you return to your cubicle. "I need bourbon."   Visibly excited, your boss comes over to you and says, "Gosh, what a great meeting. I think we're really going to do some world shaking with this project." You nod in agreement, too disgusted to do anything else. "Oh," your boss continues, "I almost forgot." He hands you a 30-page document. "Remember that the SEI is coming to do an evaluation next week. This is the evaluation guide. You need to read through it, memorize it, and then shred it. It tells you how to answer any questions that the SEI auditors ask you. It also tells you what parts of the building you are allowed to take them to and what parts to avoid. We are determined to be a CMM level 3 organization by June!"   You and your peers start working on the analysis of the new project. This is difficult because you have no requirements. But from the 10-minute introduction given by BB on that fateful morning, you have some idea of what the product is supposed to do.   Corporate process demands that you begin by creating a use case document. You and your team begin enumerating use cases and drawing oval and stick diagrams. Philosophical debates break out among the team members. There is disagreement as to whether certain use cases should be connected with <<extends>> or <<includes>> relationships. Competing models are created, but nobody knows how to evaluate them. The debate continues, effectively paralyzing progress.   After a week, somebody finds the iceberg.com Web site, which recommends disposing entirely of <<extends>> and <<includes>> and replacing them with <<precedes>> and <<uses>>. The documents on this Web site, authored by Don Sengroiux, describes a method known as stalwart-analysis, which claims to be a step-by-step method for translating use cases into design diagrams. More competing use case models are created using this new scheme, but again, people can't agree on how to evaluate them. The thrashing continues. More and more, the use case meetings are driven by emotion rather than by reason. If it weren't for the fact that you don't have requirements, you'd be pretty upset by the lack of progress you are making. The requirements document arrives on February 15. And then again on February 20, 25, and every week thereafter. Each new version contradicts the previous one. Clearly, the marketing folks who are writing the requirements, empowered though they might be, are not finding consensus.   At the same time, several new competing use case templates have been proposed by the various team members. Each template presents its own particularly creative way of delaying progress. The debates rage on. On March 1, Prudence Putrigence, the process proctor, succeeds in integrating all the competing use case forms and templates into a single, all-encompassing form. Just the blank form is 15 pages long. She has managed to include every field that appeared on all the competing templates. She also presents a 159- page document describing how to fill out the use case form. All current use cases must be rewritten according to the new standard.   You marvel to yourself that it now requires 15 pages of fill-in-the-blank and essay questions to answer the question: What should the system do when the user presses Return? The corporate process (authored by L. E. Ott, famed author of "Holistic Analysis: A Progressive Dialectic for Software Engineers") insists that you discover all primary use cases, 87 percent of all secondary use cases, and 36.274 percent of all tertiary use cases before you can complete analysis and enter the design phase. You have no idea what a tertiary use case is. So in an attempt to meet this requirement, you try to get your use case document reviewed by the marketing department, which you hope will know what a tertiary use case is.   Unfortunately, the marketing folks are too busy with sales support to talk to you. Indeed, since the project started, you have not been able to get a single meeting with marketing, which has provided a never-ending stream of changing and contradictory requirements documents.   While one team has been spinning endlessly on the use case document, another team has been working out the domain model. Endless variations of UML documents are pouring out of this team. Every week, the model is reworked.   The team members can't decide whether to use <<interfaces>> or <<types>> in the model. A huge disagreement has been raging on the proper syntax and application of OCL. Others on the team just got back from a 5-day class on catabolism, and have been producing incredibly detailed and arcane diagrams that nobody else can fathom.   On March 27, with one week to go before analysis is to be complete, you have produced a sea of documents and diagrams but are no closer to a cogent analysis of the problem than you were on January 3. **** And then, a miracle happens.   **** On Saturday, April 1, you check your e-mail from home. You see a memo from your boss to BB. It states unequivocally that you are done with the analysis! You phone your boss and complain. "How could you have told BB that we were done with the analysis?" "Have you looked at a calendar lately?" he responds. "It's April 1!" The irony of that date does not escape you. "But we have so much more to think about. So much more to analyze! We haven't even decided whether to use <<extends>> or <<precedes>>!" "Where is your evidence that you are not done?" inquires your boss, impatiently. "Whaaa . . . ." But he cuts you off. "Analysis can go on forever; it has to be stopped at some point. And since this is the date it was scheduled to stop, it has been stopped. Now, on Monday, I want you to gather up all existing analysis materials and put them into a public folder. Release that folder to Prudence so that she can log it in the CM system by Monday afternoon. Then get busy and start designing."   As you hang up the phone, you begin to consider the benefits of keeping a bottle of bourbon in your bottom desk drawer. They threw a party to celebrate the on-time completion of the analysis phase. BB gave a colon-stirring speech on empowerment. And your boss, another 3 mm taller, congratulated his team on the incredible show of unity and teamwork. Finally, the CIO takes the stage to tell everyone that the SEI audit went very well and to thank everyone for studying and shredding the evaluation guides that were passed out. Level 3 now seems assured and will be awarded by June. (Scuttlebutt has it that managers at the level of BB and above are to receive significant bonuses once the SEI awards level 3.)   As the weeks flow by, you and your team work on the design of the system. Of course, you find that the analysis that the design is supposedly based on is flawedno, useless; no, worse than useless. But when you tell your boss that you need to go back and work some more on the analysis to shore up its weaker sections, he simply states, "The analysis phase is over. The only allowable activity is design. Now get back to it."   So, you and your team hack the design as best you can, unsure of whether the requirements have been properly analyzed. Of course, it really doesn't matter much, since the requirements document is still thrashing with weekly revisions, and the marketing department still refuses to meet with you.     The design is a nightmare. Your boss recently misread a book named The Finish Line in which the author, Mark DeThomaso, blithely suggested that design documents should be taken down to code-level detail. "If we are going to be working at that level of detail," you ask, "why don't we simply write the code instead?" "Because then you wouldn't be designing, of course. And the only allowable activity in the design phase is design!" "Besides," he continues, "we have just purchased a companywide license for Dandelion! This tool enables 'Round the Horn Engineering!' You are to transfer all design diagrams into this tool. It will automatically generate our code for us! It will also keep the design diagrams in sync with the code!" Your boss hands you a brightly colored shrinkwrapped box containing the Dandelion distribution. You accept it numbly and shuffle off to your cubicle. Twelve hours, eight crashes, one disk reformatting, and eight shots of 151 later, you finally have the tool installed on your server. You consider the week your team will lose while attending Dandelion training. Then you smile and think, "Any week I'm not here is a good week." Design diagram after design diagram is created by your team. Dandelion makes it very difficult to draw these diagrams. There are dozens and dozens of deeply nested dialog boxes with funny text fields and check boxes that must all be filled in correctly. And then there's the problem of moving classes between packages. At first, these diagram are driven from the use cases. But the requirements are changing so often that the use cases rapidly become meaningless. Debates rage about whether VISITOR or DECORATOR design patterns should be used. One developer refuses to use VISITOR in any form, claiming that it's not a properly object-oriented construct. Someone refuses to use multiple inheritance, since it is the spawn of the devil. Review meetings rapidly degenerate into debates about the meaning of object orientation, the definition of analysis versus design, or when to use aggregation versus association. Midway through the design cycle, the marketing folks announce that they have rethought the focus of the system. Their new requirements document is completely restructured. They have eliminated several major feature areas and replaced them with feature areas that they anticipate customer surveys will show to be more appropriate. You tell your boss that these changes mean that you need to reanalyze and redesign much of the system. But he says, "The analysis phase is system. But he says, "The analysis phase is over. The only allowable activity is design. Now get back to it."   You suggest that it might be better to create a simple prototype to show to the marketing folks and even some potential customers. But your boss says, "The analysis phase is over. The only allowable activity is design. Now get back to it." Hack, hack, hack, hack. You try to create some kind of a design document that might reflect the new requirements documents. However, the revolution of the requirements has not caused them to stop thrashing. Indeed, if anything, the wild oscillations of the requirements document have only increased in frequency and amplitude.   You slog your way through them.   On June 15, the Dandelion database gets corrupted. Apparently, the corruption has been progressive. Small errors in the DB accumulated over the months into bigger and bigger errors. Eventually, the CASE tool just stopped working. Of course, the slowly encroaching corruption is present on all the backups. Calls to the Dandelion technical support line go unanswered for several days. Finally, you receive a brief e-mail from Dandelion, informing you that this is a known problem and that the solution is to purchase the new version, which they promise will be ready some time next quarter, and then reenter all the diagrams by hand.   ****   Then, on July 1 another miracle happens! You are done with the design!   Rather than go to your boss and complain, you stock your middle desk drawer with some vodka.   **** They threw a party to celebrate the on-time completion of the design phase and their graduation to CMM level 3. This time, you find BB's speech so stirring that you have to use the restroom before it begins. New banners and plaques are all over your workplace. They show pictures of eagles and mountain climbers, and they talk about teamwork and empowerment. They read better after a few scotches. That reminds you that you need to clear out your file cabinet to make room for the brandy. You and your team begin to code. But you rapidly discover that the design is lacking in some significant areas. Actually, it's lacking any significance at all. You convene a design session in one of the conference rooms to try to work through some of the nastier problems. But your boss catches you at it and disbands the meeting, saying, "The design phase is over. The only allowable activity is coding. Now get back to it."   ****   The code generated by Dandelion is really hideous. It turns out that you and your team were using association and aggregation the wrong way, after all. All the generated code has to be edited to correct these flaws. Editing this code is extremely difficult because it has been instrumented with ugly comment blocks that have special syntax that Dandelion needs in order to keep the diagrams in sync with the code. If you accidentally alter one of these comments, the diagrams will be regenerated incorrectly. It turns out that "Round the Horn Engineering" requires an awful lot of effort. The more you try to keep the code compatible with Dandelion, the more errors Dandelion generates. In the end, you give up and decide to keep the diagrams up to date manually. A second later, you decide that there's no point in keeping the diagrams up to date at all. Besides, who has time?   Your boss hires a consultant to build tools to count the number of lines of code that are being produced. He puts a big thermometer graph on the wall with the number 1,000,000 on the top. Every day, he extends the red line to show how many lines have been added. Three days after the thermometer appears on the wall, your boss stops you in the hall. "That graph isn't growing quickly enough. We need to have a million lines done by October 1." "We aren't even sh-sh-sure that the proshect will require a m-million linezh," you blather. "We have to have a million lines done by October 1," your boss reiterates. His points have grown again, and the Grecian formula he uses on them creates an aura of authority and competence. "Are you sure your comment blocks are big enough?" Then, in a flash of managerial insight, he says, "I have it! I want you to institute a new policy among the engineers. No line of code is to be longer than 20 characters. Any such line must be split into two or more preferably more. All existing code needs to be reworked to this standard. That'll get our line count up!"   You decide not to tell him that this will require two unscheduled work months. You decide not to tell him anything at all. You decide that intravenous injections of pure ethanol are the only solution. You make the appropriate arrangements. Hack, hack, hack, and hack. You and your team madly code away. By August 1, your boss, frowning at the thermometer on the wall, institutes a mandatory 50-hour workweek.   Hack, hack, hack, and hack. By September 1st, the thermometer is at 1.2 million lines and your boss asks you to write a report describing why you exceeded the coding budget by 20 percent. He institutes mandatory Saturdays and demands that the project be brought back down to a million lines. You start a campaign of remerging lines. Hack, hack, hack, and hack. Tempers are flaring; people are quitting; QA is raining trouble reports down on you. Customers are demanding installation and user manuals; salespeople are demanding advance demonstrations for special customers; the requirements document is still thrashing, the marketing folks are complaining that the product isn't anything like they specified, and the liquor store won't accept your credit card anymore. Something has to give.    On September 15, BB calls a meeting. As he enters the room, his points are emitting clouds of steam. When he speaks, the bass overtones of his carefully manicured voice cause the pit of your stomach to roll over. "The QA manager has told me that this project has less than 50 percent of the required features implemented. He has also informed me that the system crashes all the time, yields wrong results, and is hideously slow. He has also complained that he cannot keep up with the continuous train of daily releases, each more buggy than the last!" He stops for a few seconds, visibly trying to compose himself. "The QA manager estimates that, at this rate of development, we won't be able to ship the product until December!" Actually, you think it's more like March, but you don't say anything. "December!" BB roars with such derision that people duck their heads as though he were pointing an assault rifle at them. "December is absolutely out of the question. Team leaders, I want new estimates on my desk in the morning. I am hereby mandating 65-hour work weeks until this project is complete. And it better be complete by November 1."   As he leaves the conference room, he is heard to mutter: "Empowermentbah!" * * * Your boss is bald; his points are mounted on BB's wall. The fluorescent lights reflecting off his pate momentarily dazzle you. "Do you have anything to drink?" he asks. Having just finished your last bottle of Boone's Farm, you pull a bottle of Thunderbird from your bookshelf and pour it into his coffee mug. "What's it going to take to get this project done? " he asks. "We need to freeze the requirements, analyze them, design them, and then implement them," you say callously. "By November 1?" your boss exclaims incredulously. "No way! Just get back to coding the damned thing." He storms out, scratching his vacant head.   A few days later, you find that your boss has been transferred to the corporate research division. Turnover has skyrocketed. Customers, informed at the last minute that their orders cannot be fulfilled on time, have begun to cancel their orders. Marketing is re-evaluating whether this product aligns with the overall goals of the company. Memos fly, heads roll, policies change, and things are, overall, pretty grim. Finally, by March, after far too many sixty-five hour weeks, a very shaky version of the software is ready. In the field, bug-discovery rates are high, and the technical support staff are at their wits' end, trying to cope with the complaints and demands of the irate customers. Nobody is happy.   In April, BB decides to buy his way out of the problem by licensing a product produced by Rupert Industries and redistributing it. The customers are mollified, the marketing folks are smug, and you are laid off.     Rupert Industries: Project Alpha   Your name is Robert. The date is January 3, 2001. The quiet hours spent with your family this holiday have left you refreshed and ready for work. You are sitting in a conference room with your team of professionals. The manager of the division called the meeting. "We have some ideas for a new project," says the division manager. Call him Russ. He is a high-strung British chap with more energy than a fusion reactor. He is ambitious and driven but understands the value of a team. Russ describes the essence of the new market opportunity the company has identified and introduces you to Jane, the marketing manager, who is responsible for defining the products that will address it. Addressing you, Jane says, "We'd like to start defining our first product offering as soon as possible. When can you and your team meet with me?" You reply, "We'll be done with the current iteration of our project this Friday. We can spare a few hours for you between now and then. After that, we'll take a few people from the team and dedicate them to you. We'll begin hiring their replacements and the new people for your team immediately." "Great," says Russ, "but I want you to understand that it is critical that we have something to exhibit at the trade show coming up this July. If we can't be there with something significant, we'll lose the opportunity."   "I understand," you reply. "I don't yet know what it is that you have in mind, but I'm sure we can have something by July. I just can't tell you what that something will be right now. In any case, you and Jane are going to have complete control over what we developers do, so you can rest assured that by July, you'll have the most important things that can be accomplished in that time ready to exhibit."   Russ nods in satisfaction. He knows how this works. Your team has always kept him advised and allowed him to steer their development. He has the utmost confidence that your team will work on the most important things first and will produce a high-quality product.   * * *   "So, Robert," says Jane at their first meeting, "How does your team feel about being split up?" "We'll miss working with each other," you answer, "but some of us were getting pretty tired of that last project and are looking forward to a change. So, what are you people cooking up?" Jane beams. "You know how much trouble our customers currently have . . ." And she spends a half hour or so describing the problem and possible solution. "OK, wait a second" you respond. "I need to be clear about this." And so you and Jane talk about how this system might work. Some of her ideas aren't fully formed. You suggest possible solutions. She likes some of them. You continue discussing.   During the discussion, as each new topic is addressed, Jane writes user story cards. Each card represents something that the new system has to do. The cards accumulate on the table and are spread out in front of you. Both you and Jane point at them, pick them up, and make notes on them as you discuss the stories. The cards are powerful mnemonic devices that you can use to represent complex ideas that are barely formed.   At the end of the meeting, you say, "OK, I've got a general idea of what you want. I'm going to talk to the team about it. I imagine they'll want to run some experiments with various database structures and presentation formats. Next time we meet, it'll be as a group, and we'll start identifying the most important features of the system."   A week later, your nascent team meets with Jane. They spread the existing user story cards out on the table and begin to get into some of the details of the system. The meeting is very dynamic. Jane presents the stories in the order of their importance. There is much discussion about each one. The developers are concerned about keeping the stories small enough to estimate and test. So they continually ask Jane to split one story into several smaller stories. Jane is concerned that each story have a clear business value and priority, so as she splits them, she makes sure that this stays true.   The stories accumulate on the table. Jane writes them, but the developers make notes on them as needed. Nobody tries to capture everything that is said; the cards are not meant to capture everything but are simply reminders of the conversation.   As the developers become more comfortable with the stories, they begin writing estimates on them. These estimates are crude and budgetary, but they give Jane an idea of what the story will cost.   At the end of the meeting, it is clear that many more stories could be discussed. It is also clear that the most important stories have been addressed and that they represent several months worth of work. Jane closes the meeting by taking the cards with her and promising to have a proposal for the first release in the morning.   * * *   The next morning, you reconvene the meeting. Jane chooses five cards and places them on the table. "According to your estimates, these cards represent about one perfect team-week's worth of work. The last iteration of the previous project managed to get one perfect team-week done in 3 real weeks. If we can get these five stories done in 3 weeks, we'll be able to demonstrate them to Russ. That will make him feel very comfortable about our progress." Jane is pushing it. The sheepish look on her face lets you know that she knows it too. You reply, "Jane, this is a new team, working on a new project. It's a bit presumptuous to expect that our velocity will be the same as the previous team's. However, I met with the team yesterday afternoon, and we all agreed that our initial velocity should, in fact, be set to one perfectweek for every 3 real-weeks. So you've lucked out on this one." "Just remember," you continue, "that the story estimates and the story velocity are very tentative at this point. We'll learn more when we plan the iteration and even more when we implement it."   Jane looks over her glasses at you as if to say "Who's the boss around here, anyway?" and then smiles and says, "Yeah, don't worry. I know the drill by now."Jane then puts 15 more cards on the table. She says, "If we can get all these cards done by the end of March, we can turn the system over to our beta test customers. And we'll get good feedback from them."   You reply, "OK, so we've got our first iteration defined, and we have the stories for the next three iterations after that. These four iterations will make our first release."   "So," says Jane, can you really do these five stories in the next 3 weeks?" "I don't know for sure, Jane," you reply. "Let's break them down into tasks and see what we get."   So Jane, you, and your team spend the next several hours taking each of the five stories that Jane chose for the first iteration and breaking them down into small tasks. The developers quickly realize that some of the tasks can be shared between stories and that other tasks have commonalities that can probably be taken advantage of. It is clear that potential designs are popping into the developers' heads. From time to time, they form little discussion knots and scribble UML diagrams on some cards.   Soon, the whiteboard is filled with the tasks that, once completed, will implement the five stories for this iteration. You start the sign-up process by saying, "OK, let's sign up for these tasks." "I'll take the initial database generation." Says Pete. "That's what I did on the last project, and this doesn't look very different. I estimate it at two of my perfect workdays." "OK, well, then, I'll take the login screen," says Joe. "Aw, darn," says Elaine, the junior member of the team, "I've never done a GUI, and kinda wanted to try that one."   "Ah, the impatience of youth," Joe says sagely, with a wink in your direction. "You can assist me with it, young Jedi." To Jane: "I think it'll take me about three of my perfect workdays."   One by one, the developers sign up for tasks and estimate them in terms of their own perfect workdays. Both you and Jane know that it is best to let the developers volunteer for tasks than to assign the tasks to them. You also know full well that you daren't challenge any of the developers' estimates. You know these people, and you trust them. You know that they are going to do the very best they can.   The developers know that they can't sign up for more perfect workdays than they finished in the last iteration they worked on. Once each developer has filled his or her schedule for the iteration, they stop signing up for tasks.   Eventually, all the developers have stopped signing up for tasks. But, of course, tasks are still left on the board.   "I was worried that that might happen," you say, "OK, there's only one thing to do, Jane. We've got too much to do in this iteration. What stories or tasks can we remove?" Jane sighs. She knows that this is the only option. Working overtime at the beginning of a project is insane, and projects where she's tried it have not fared well.   So Jane starts to remove the least-important functionality. "Well, we really don't need the login screen just yet. We can simply start the system in the logged-in state." "Rats!" cries Elaine. "I really wanted to do that." "Patience, grasshopper." says Joe. "Those who wait for the bees to leave the hive will not have lips too swollen to relish the honey." Elaine looks confused. Everyone looks confused. "So . . .," Jane continues, "I think we can also do away with . . ." And so, bit by bit, the list of tasks shrinks. Developers who lose a task sign up for one of the remaining ones.   The negotiation is not painless. Several times, Jane exhibits obvious frustration and impatience. Once, when tensions are especially high, Elaine volunteers, "I'll work extra hard to make up some of the missing time." You are about to correct her when, fortunately, Joe looks her in the eye and says, "When once you proceed down the dark path, forever will it dominate your destiny."   In the end, an iteration acceptable to Jane is reached. It's not what Jane wanted. Indeed, it is significantly less. But it's something the team feels that can be achieved in the next 3 weeks.   And, after all, it still addresses the most important things that Jane wanted in the iteration. "So, Jane," you say when things had quieted down a bit, "when can we expect acceptance tests from you?" Jane sighs. This is the other side of the coin. For every story the development team implements,   Jane must supply a suite of acceptance tests that prove that it works. And the team needs these long before the end of the iteration, since they will certainly point out differences in the way Jane and the developers imagine the system's behaviour.   "I'll get you some example test scripts today," Jane promises. "I'll add to them every day after that. You'll have the entire suite by the middle of the iteration."   * * *   The iteration begins on Monday morning with a flurry of Class, Responsibilities, Collaborators sessions. By midmorning, all the developers have assembled into pairs and are rapidly coding away. "And now, my young apprentice," Joe says to Elaine, "you shall learn the mysteries of test-first design!"   "Wow, that sounds pretty rad," Elaine replies. "How do you do it?" Joe beams. It's clear that he has been anticipating this moment. "OK, what does the code do right now?" "Huh?" replied Elaine, "It doesn't do anything at all; there is no code."   "So, consider our task; can you think of something the code should do?" "Sure," Elaine said with youthful assurance, "First, it should connect to the database." "And thereupon, what must needs be required to connecteth the database?" "You sure talk weird," laughed Elaine. "I think we'd have to get the database object from some registry and call the Connect() method. "Ah, astute young wizard. Thou perceives correctly that we requireth an object within which we can cacheth the database object." "Is 'cacheth' really a word?" "It is when I say it! So, what test can we write that we know the database registry should pass?" Elaine sighs. She knows she'll just have to play along. "We should be able to create a database object and pass it to the registry in a Store() method. And then we should be able to pull it out of the registry with a Get() method and make sure it's the same object." "Oh, well said, my prepubescent sprite!" "Hay!" "So, now, let's write a test function that proves your case." "But shouldn't we write the database object and registry object first?" "Ah, you've much to learn, my young impatient one. Just write the test first." "But it won't even compile!" "Are you sure? What if it did?" "Uh . . ." "Just write the test, Elaine. Trust me." And so Joe, Elaine, and all the other developers began to code their tasks, one test case at a time. The room in which they worked was abuzz with the conversations between the pairs. The murmur was punctuated by an occasional high five when a pair managed to finish a task or a difficult test case.   As development proceeded, the developers changed partners once or twice a day. Each developer got to see what all the others were doing, and so knowledge of the code spread generally throughout the team.   Whenever a pair finished something significant whether a whole task or simply an important part of a task they integrated what they had with the rest of the system. Thus, the code base grew daily, and integration difficulties were minimized.   The developers communicated with Jane on a daily basis. They'd go to her whenever they had a question about the functionality of the system or the interpretation of an acceptance test case.   Jane, good as her word, supplied the team with a steady stream of acceptance test scripts. The team read these carefully and thereby gained a much better understanding of what Jane expected the system to do. By the beginning of the second week, there was enough functionality to demonstrate to Jane. She watched eagerly as the demonstration passed test case after test case. "This is really cool," Jane said as the demonstration finally ended. "But this doesn't seem like one-third of the tasks. Is your velocity slower than anticipated?"   You grimace. You'd been waiting for a good time to mention this to Jane but now she was forcing the issue. "Yes, unfortunately, we are going more slowly than we had expected. The new application server we are using is turning out to be a pain to configure. Also, it takes forever to reboot, and we have to reboot it whenever we make even the slightest change to its configuration."   Jane eyes you with suspicion. The stress of last Monday's negotiations had still not entirely dissipated. She says, "And what does this mean to our schedule? We can't slip it again, we just can't. Russ will have a fit! He'll haul us all into the woodshed and ream us some new ones."   You look Jane right in the eyes. There's no pleasant way to give someone news like this. So you just blurt out, "Look, if things keep going like they're going, we're not going to be done with everything by next Friday. Now it's possible that we'll figure out a way to go faster. But, frankly, I wouldn't depend on that. You should start thinking about one or two tasks that could be removed from the iteration without ruining the demonstration for Russ. Come hell or high water, we are going to give that demonstration on Friday, and I don't think you want us to choose which tasks to omit."   "Aw forchrisakes!" Jane barely manages to stifle yelling that last word as she stalks away, shaking her head. Not for the first time, you say to yourself, "Nobody ever promised me project management would be easy." You are pretty sure it won't be the last time, either.   Actually, things went a bit better than you had hoped. The team did, in fact, have to drop one task from the iteration, but Jane had chosen wisely, and the demonstration for Russ went without a hitch. Russ was not impressed with the progress, but neither was he dismayed. He simply said, "This is pretty good. But remember, we have to be able to demonstrate this system at the trade show in July, and at this rate, it doesn't look like you'll have all that much to show." Jane, whose attitude had improved dramatically with the completion of the iteration, responded to Russ by saying, "Russ, this team is working hard, and well. When July comes around, I am confident that we'll have something significant to demonstrate. It won't be everything, and some of it may be smoke and mirrors, but we'll have something."   Painful though the last iteration was, it had calibrated your velocity numbers. The next iteration went much better. Not because your team got more done than in the last iteration but simply because the team didn't have to remove any tasks or stories in the middle of the iteration.   By the start of the fourth iteration, a natural rhythm has been established. Jane, you, and the team know exactly what to expect from one another. The team is running hard, but the pace is sustainable. You are confident that the team can keep up this pace for a year or more.   The number of surprises in the schedule diminishes to near zero; however, the number of surprises in the requirements does not. Jane and Russ frequently look over the growing system and make recommendations or changes to the existing functionality. But all parties realize that these changes take time and must be scheduled. So the changes do not cause anyone's expectations to be violated. In March, there is a major demonstration of the system to the board of directors. The system is very limited and is not yet in a form good enough to take to the trade show, but progress is steady, and the board is reasonably impressed.   The second release goes even more smoothly than the first. By now, the team has figured out a way to automate Jane's acceptance test scripts. The team has also refactored the design of the system to the point that it is really easy to add new features and change old ones. The second release was done by the end of June and was taken to the trade show. It had less in it than Jane and Russ would have liked, but it did demonstrate the most important features of the system. Although customers at the trade show noticed that certain features were missing, they were very impressed overall. You, Russ, and Jane all returned from the trade show with smiles on your faces. You all felt as though this project was a winner.   Indeed, many months later, you are contacted by Rufus Inc. That company had been working on a system like this for its internal operations. Rufus has canceled the development of that system after a death-march project and is negotiating to license your technology for its environment.   Indeed, things are looking up!

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  • Bug Triage

    In this blog post brain dump, I'll attempt to describe the process my team tries to follow when dealing with new bug reports (specifically, code defect reports). This is not official Microsoft policy, just the way we do things… if you do things differently and want to share, you can do so at the bottom in the comments (or on your blog).Feature Triage TeamA subset of the feature crew, the triage team (which has representations from the PM, Dev and QA disciplines), looks at all unassigned bugs at regular intervals. This can be weekly or daily (or other frequency) dependent on which part of the product cycle we are in and what the untriaged bug load looks like. They discuss each bug considering the evidence and make a decision of whether the bug goes from Not Yet Assigned to Assigned (plus the name of the DEV to fix this) or whether it goes from Active to Resolved (which means it gets assigned back to the requestor for closure or further debate if they were not present at the triage meeting). Close to critical milestones, the feature triage team needs to further justify bugs they take to additional higher-level triage teams.Bug Opened = Not Yet AssignedSomeone (typically an SDET from the QA team) creates the bug item (e.g. in TFS), ensuring they populate all the relevant fields including: Title, Description, Repro Steps (including the Actual Result at the end of the steps), attachments of code and/or screenshots, Build number that they observed the issue in, regression details if applicable, how it was found, if a test case exists or needs to be created etc. They also indicate their opinion on the Priority and Severity. The bug status is left as Not Yet Assigned."Issue" versus "Fix for issue"The solution to some bugs is easy to determine, e.g. "bug: the column name is misspelled". Obviously the fix is to correct the spelling – still, the triage team should be explicit and enter the correct spelling in the bug's Description. Note that a bad bug name here would be "bug: fix the spelling of the column" (it describes the solution, rather than the problem).Other solutions are trickier to establish, e.g. "bug: the column header is not accessible (can only be clicked on with the mouse, not reached via keyboard)". What is the correct solution here? The last thing to do is leave this undetermined and just assign it to a developer. The solution has to be entered in the description. Behind this type of a bug usually hides a spec defect or a new feature request.The person opening the bug should focus on describing the issue, rather than the solution. The person indicates what the fix is in their opinion by stating the Expected Result (immediately after stating the Actual Result). If they have a complex suggested solution, that should be split out in a separate part, but the triage team has the final say before assigning it. If the solution is lengthy/complicated to describe, the bug can be assigned to the PM. Note: the strict interpretation suggests that any bug with no clear, obvious solution is always a hole in the spec and should always go to the PM. This also ensures the spec gets updated.Not Yet Assigned - Not Yet Assigned (on someone else's plate)If the bug is observed in our feature, but the cause is actually another team, we change the Area Path (which is the way we identify teams in TFS) and leave it as Not Yet Assigned. The triage team may add more comments as appropriate including potentially changing the repro steps. In some cases, we may even resolve the bug in our area path and open a new bug in the area path of the other team.Even though there is no action on a dev on the team, the bug still needs to be tracked. One way of doing this is to implement some notification system that informs the team when the tracked bug changed status; another way is to occasionally run a global query (against all area paths) for bugs that have been opened by a member of the team and follow up with the current owners for stale bugs.Not Yet Assigned - ResolvedThis state transition can only be made by the Feature Triage Team.0. Sometimes the bug description is not clear and in that case it gets Resolved as More Information Needed, so the original requestor can provide it.After understanding what the bug item is about, the first decision is to determine whether it needs to go to a dev.1. If it is a known bug, it gets resolved as "Duplicate" and linked to the existing bug.2. If it is "By Design" it gets resolved as such, indicating that the triage team does not think this is a bug.3. If the bug does not repro on latest bits, it is resolved as "No Repro"4. The most painful: If it is decided that we cannot fix it for this release it gets resolved as "Postponed" or "Won't Fix". The former is typically due to resources and time constraints, while the latter is due to deciding that it is not important enough to consume our resources in any release (yes, not all bugs must be fixed!). For both cases, there are other factors that contribute to the decision such as: existence of a reasonable workaround, frequency we expect users to encounter the issue, dependencies on other team to offer a solution, whether it breaks a core scenario, whether it prohibits customer feedback on a major feature, is it a regression from a previous release, impact of the fix on other partner teams (e.g. User Education, User Experience, Localization/Globalization), whether this is the right fix, does the fix impact performance goals, and last but not least, severity of bug (e.g. loss of customer data, security threat, crash, hang). The bar for fixing a bug goes up as the release date approaches. The triage team becomes hardnosed about which bugs to take, while the developers are busy resolving assigned bugs thus everyone drives for Zero Bug Bounce (ZBB). ZBB is when you have 0 active bugs older than 48 hours.Not Yet Assigned - AssignedIf the bug is something we decide to fix in this release and the solution is known, then it is assigned to a DEV. This is either the developer that will do the work, or a Lead that can further assign it to one of his developer team based on a load balancing algorithm of their choosing.Sometimes, the triage team needs the dev to do some investigation work before deciding whether to take the fix; similarly, the checkin for the fix may be gated on code review by the triage team. In these cases, these instructions are provided in the comments section of the bug and when the developer is done they notify the triage team for final decision.Additionally, a Priority and Severity (from 0 to 4) has to be entered, e.g. a P0 means "drop anything you are doing and fix this now" whereas a P4 is something you get to after all P0,1,2,3 bugs are fixed.From a testing perspective, if the bug was found through ad-hoc testing or an external team, the decision is made whether test cases should be added to avoid future regressions. This is communicated to the QA team.Assigned - ResolvedWhen the developer receives the bug (they should be checking daily for new bugs on their plate looking at bugs in order of priority and from older to newer) they can send it back to triage if the information is not clear. Otherwise, they investigate the bug, setting the Sub Status to "Investigating"; if they cannot make progress, they set the Sub Status to "Blocked" and discuss this with triage or whoever else can help them get unblocked. Once they are unblocked, they set the Sub Status to "Working on Solution"; once they are code complete they send a code review request, setting the Sub Status to "Fix Available". After the iterative code review process is over and everyone is happy with the fix, the developer checks it in and changes the state of the bug from Active (and Assigned to them) to Resolved (and Assigned to someone else).The developer needs to ensure that when the status is changed to Resolved that it is assigned to a QA person. For example, maybe the PM opened the bug, but it should be a QA person that will verify the fix - the developer needs to manually change the assignee in that case. Typically the QA person will send an email to the original requestor notifying them that the fix is verified.Resolved - ??In all cases above, note that the final state was Resolved. What happens after that? The final step should be Closed. The bug is closed once the QA person verifying the fix is happy with it. If the person is not happy, then they change the state from Resolved to Active, thus sending it back to the developer. If the developer and QA person cannot reach agreement, then triage can be brought into it. An easy way to do that is change the status back to Not Yet Assigned with appropriate comments so the triage team can re-review.It is important to note that only QA can close a bug. That means that if the opener of the bug was a PM, when the bug gets resolved by the dev it may land on the PM's plate and after a quick review, the PM would re-assign to an SDET, which is the only role that can close bugs. One exception to this is if the person that filed the bug is external: in that case, we leave it Resolved and assigned to them and also send them a notification that they need to verify the fix. Another exception is if specialized developer knowledge is needed for verifying the bug fix (e.g. it was a refactoring suggestion bug typically not observable by the user) in which case it is fine to have a developer verify the fix, and ideally a different developer to the one that opened the bug.Other links on bug triageA quick search reveals that others have talked about this subject, e.g. here, here, here, here and here.Your take?If you have other best practices your team uses to deal with incoming bug reports, feel free to share in the comments below or on your blog. Comments about this post welcome at the original blog.

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  • SSMS - Please get keyboard shortcuts working for schemas

    - by simonsabin
    My current client is using schemas which is good as it provides nice seperation. However it causes me pain on a daily basis. The reason. I can't use the built in keyboard shortcuts in SQL Server management studio. I can't believe how painfully annoying this is. It's just madness that SQL Server's own tool doesn't support a best practice feature.  You can vote on the connect item here to get this sorted https://connect.microsoft.com/SQLServer/feedback/details/349116/keyboard-shortcut-alt-f1-sp-help-doesnt-work-for-tables-belonging-to-non-default-schemas I've blogged about this before, but this just annoys me so much I'm posting about it again. Surely it can't be difficult to change. The other option is to open up SSMS so we can use add-Ins. I've blogged that before and you can vote on that suggestion here https://connect.microsoft.com/SQLServer/feedback/details/265567 I've also raised a connect item to give other improvements to keyboard shortcuts https://connect.microsoft.com/SQLServer/feedback/details/390612/improvements-to-keyboard-shortcuts-in-ssms

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  • I'm Not Bi-Polar, I'm Bi-Winning

    - by David Dorf
    On March 1st, Charlie Sheen joined Twitter and was able to amass 1M followers in 25 hours and 17 minutes, setting an official world record.  So why does it take your brand so long to collect followers?  Easy: you're brand isn't a train wreck.Wouldn't it be great if your customers we chatting about your products as much as they're talking about Charlie #winning?  There are a couple things retailers can do.  First, you can offer check-ins to your customers, which can occasionally get a "ooh, what are you buying there?" in the social network. Another methods is to allow customer to "like" particular products on your Web site.  Companies like Wet Seal excel at that.We've been experimenting with automatic posting from the POS, assuming a customer has opted-in.  When you buy something in a store, the POS can automatically post "Dave just bought something at Wet Seal" to Facebook, Twitter, and Foursquare simultaneously.  We stopped short of mentioning the specific product so we don't pull a Beacon.  The idea is the same: get the conversation started.  Give customers a virtual water-cooler where they can discuss products and influence buying decisions.The guys over at ShopSocially have done something very similar.  On the Facebook page for Cafe Press, customers can claim purchases, effectively bragging on their walls.  Each posting goes through the Facebook newsfeed and gets friends interested.  They are seeing over 1,000 purchases being shared daily, and that's generating over 300,000 brand impressions.Sounds like a winning idea.

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  • Why do programmers use or recommend Mac OS X? [closed]

    - by codingbear
    I've worked on both Mac and Windows for awhile. However, I'm still having a hard time understanding why programmers enthusiastically choose Mac OS X over Windows and Linux? I know that there are programmers who prefer Windows and Linux, but I'm asking the programmers who would just use Mac OS X and nothing else, because they think Mac OS X is the greatest fit for programmers. Some might argue that Mac OS X got the beautiful UI and is nix based, but Linux can do that. Although Windows is not nix based, you can pretty much develop on any platform or language, except Cocoa/Objective-C. Is it the softwares that offer only on Mac OS X? Does that really worth using Mac? Is it to develop iPhone apps? Is it because you need to buy new Windows every 2 years (less backwards compatible)? I understand why people, who are working in multimedia/entertainment industry, would use Mac OS X; however, I don't have strong merits of Mac OS X over Windows. If you develop daily on Mac and prefer Mac over anything else, can you give me a merit that Mac has over Windows/Linux? Maybe something you can do on Mac that cannot be done in Windows/Linux with the same level of ease? I'm not trying to do another Mac vs. Windows here. I tried to find things that I do on Mac that cannot be done on Windows with the same level of ease, but I couldn't. So, I'm asking for some help.

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  • Turning a board game idea into a browser based, slow paced gameplay

    - by guillaume31
    Suppose I want to create a strategy game with global mutable state shared between all players (think game board). But unlike a board game, I don't want it to be real time action and/or turn-based. Instead, players should be able to log in at any time of the day and spend a fixed number of action points per day as they wish. As opposed to a few hours, game sessions would run over a few weeks. This is meant to reward good strategy rather than time spent playing (as an alternative, hardcore players could always play multiple games in parallel instead) as well as all kind of issues related to live playing like disconnections and synchronization. The game should remain addictive still have a low time investment footprint for casual players. So far so good, but this still leaves open the question of when to solve actions and when they should be visible. I want to avoid "ninja play" like doing all your moves just a few minutes before daily point reset to take other players by surprise, or people spamming F5 to place a well-timed action which would defeat the whole point of a non real-time game. I thought of a couple of approaches to that : Resolve all events in a single scheduled process running once a day. This basically means a "blind" gameplay where players can take actions but don't see their results immediately. The thing is, I played a similar browser game a few years ago and didn't like the fact that you feel disconnected and powerless until there's that deus ex machina telling you what really happened during all that time. You see the world evolve in large increments of one day, which often doesn't seem like seeing it evolve at all. For actions that have an big impact on the game or on other players (attacks, big achievements), make them visible to everyone immediately but delay their effect by something like 24 hours. Opposing players could be notified when such an event happens, so that they can react to it. Do you have any other ideas how I could go about solving this ? Are there any known approaches in similar existing games ?

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  • How Star Wars Changed the World [Infographic]

    - by ETC
    The Star Wars film franchise has had an enormous impact on the world of film, gaming, and special effects. Check out this interesting infographic to see how Star Wars has impacted the world. Created by Michelle Devereau, the “How Star Wars Changed the World” infographic is a massive under taking of charting and cross-referencing. It does an excellent job highlighting the impact the Star Wars films have had on film, television, gaming, and the surrounding technologies. At minimum you’ll nail down some new trivia (I learned, for example, that famed puppeteer and voice actor Frank Oz was the man behind Yoda), even better you’ll have an appreciate for what a sweeping effect Star Wars has had. For readers behind finicky firewalls, click here to view a local mirror of the image. How Star Wars Changed the World [Daily Infographic] Latest Features How-To Geek ETC Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) Reclaim Vertical UI Space by Moving Your Tabs to the Side in Firefox Wind and Water: Puzzle Battles – An Awesome Game for Linux and Windows How Star Wars Changed the World [Infographic] Tabs Visual Manager Adds Thumbnailed Tab Switching to Chrome Daisies and Rye Swaying in the Summer Wind Wallpaper Read On Phone Pushes Data from Your Desktop to the Appropriate Android App

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  • CloudBerry Online Backup 1.5 for Windows Home Server

    - by The Geek
    Overview CloudBerry Online Backup version 1.5 is a front end application for Amazon S3 storage for backing up your Windows Home Server data. It makes backing up your essential data to Amazon S3 an easy process in the event the disaster strikes. Installation You install the Cloudberry Addin as you do for any addins for Windows Home Server. On a PC on your network, browse to the shared folders on your server and open the Add-Ins folder and copy over WHS_CloudBerryOnlineBackupSetup_v1.5.0.81S3o.msi (link below), then close out of the folder. Next launch the Windows Home Server Console, click Settings, then Add-Ins. Click on the Available tab and click the Install button. It installs very quickly, and when you get the Installation Succeeded dialog click OK. You will lose connection through the Console, just click OK, then reconnect. After reconnecting, you’ll see CloudBerry Backup has been installed, and you can begin using it. You can setup a backup plan right away or find out what’s new with version 1.5. Amazon S3 Account If you don’t already have an Amazon S3 account, you’ll be prompted to create a new one. Click on the Create an account hyperlink, which takes you to the Amazon S3 page where you can sign up. After reviewing the functionality of Amazon S3, click on the Sign Up for Amazon S3 button. Enter in your contact information and accept the Amazon Web Services Customer Agreement. You’re then shown their pricing for storage plans. The amount of storage space you use will depend on your needs. It’s relatively cheap for smaller amounts of data. Just keep in mind the more data you store and download, the more S3 is going to cost. Note: Amazon S3 is introducing Reduced Redundancy Storage which will lower the cost of the data stored on S3. CloudBerry 1.5 will support this new feature. You can find out more about this new pricing structure. Note: Keep in mind that after you first sign up for an Amazon S3 account, it can take up to 24 hours to be authorized. In fact, you may want to sign up for the S3 account before installing the Add-In. After you sign up for your S3 Account, you’ll be given access credentials which you can enter in and create a Storage Bucket name. Features & Use CloudBerry is wizard driven, straight-forward and easy to use. Here we take a look at creating a backup plan. To begin, click on the Setup Backup Plan button to kick off the wizard. Select your backup mode based on the amount of features you want. In our example we’re going to select Advanced Mode as it offers more features than Simple Mode. Select your backup storage account or create a new one. You can select a default account by checking Use currently selected account as default. Now you can go through and select the files and folders you want to backup from your home server. Check the box Show physical drives to get more of a selection of files and folders. This also allows you to backup files from your data drive as well. It has full support for drive extenders so you can backup your shares as well. The cool thing about Cloudberry is it allows you to drill down specific files and folders unlike other WHS backup utilities. Next you can use advanced filters to specify files and/or folders to skip if you want. There are compression and encryption options as well. This will save storage space, bandwidth, and keep your data secure. Purge Options allow you to customize options for getting rid of older files. You can also select the option to delete files from the S3 service that have been deleted locally. Be careful with this option however, as you won’t be able to restore files if you delete them locally. You have some nice scheduling options from running backups manually, specific date and time, or recurring daily, weekly or monthly. Receive email notifications in all cases or when a backup fails. This is a good option so you know if things were successful or something failed, and you need to back it up manually. Email notifications… Give your plan a name… Then if the summary page looks good you can continue, or still go back at this point if something doesn’t look correct and needs adjusting. That’s it! You’re ready to go, and you have an option to start your first backup right away. After you’ve created a backup plan, you can go in and edit, delete, view history, or restore files. Restoring Files using CloudBerry To restore data from your backups kick off the Restore Wizard and select the backup to restore from. You can select the last backup, a specific point in time, or manually browse through the files. Browse through the directory and select the files you need to restore. Choose the destination to restore the files to. You can select from the original location, a specific location, to overwrite existing files, or set the location as the default for future restores. If the files are encrypted, enter in the correct passwords. If the summary looks good, click on Next to start the restore process. You’ll be shown a progress bar at the bottom of the screen while the files are restored. After the process has completed, close out of the Restore Wizard. In this example we restored a couple of music files to the desktop of Windows Home Server… But as shown above you can save them to the original location, other network locations, or WHS shared folders. This can make it a lot easier to keep track of files you’ve restored. You can also access different options for CloudBerry by clicking Settings in WHS Console then CloudBerry Backup. Here you can set up a new storage account, check for updates, app options, Diagnostics, and send feedback. Under Options there are several settings you can tweak to get the best experience for your WHS backups. CloudBerry Web Interface Another nice feature is the CloudBerry Web Interface so you can access your data from anywhere you have an Internet connection. To check it out in WHS Console, click on the Backup Web Interface link…you’ll probably want to bookmark the link in your favorite browser. Note: This feature is still in beta and at the time of this review, the Web Interface wasn’t up and running so we weren’t able to test it out. Performance The Cloudberry app works very well through the Windows Home Server Console. The amount of time it takes to backup or restore your data will depend on the speed of your Internet connection and size of the files. In our tests, backing up 1GB of data to the Amazon S3 account took around an hour, but we were running it on a DSL with limited upload speeds so your mileage will vary. Product Support In our experience, the team at CloudBerry offered great support in a timely manner when contacting them. You can fill out a help request through a form on their website and they also have a community forum. Conclusion We were very pleased with CloudBerry Online Backup for WHS. It’s wizard driven interface makes it extremely easy to use, and offers comprehensive backup choices for your Amazon S3 account. CloudBerry will only backup files that have been modified, so if files haven’t been changed, they won’t be backed up again.They offer a free 15 day trial and is $29.99 after that for a full license. Once you buy the app you own it, and charges to your S3 account will vary depending on the amount of data you upload. If you’re looking for an effective and easy to use front end application to backup your Windows Home Server data to your Amazon S3 account, CloudBerry is a recommended affordable choice. Download CloudBerry for Windows Home Server Sign Up For Amazon S3 Account Rating Installation: 9 Ease of Use: 8 Features: 8 Performance: 8 Product Support: 8 Similar Articles Productive Geek Tips Restore Files from Backups on Windows Home ServerGMedia Blog: Setting Up a Windows Home ServerBackup Windows Home Server Folders to an External Hard DriveBackup Your Windows Home Server Off-Site with Asus WebstorageRemove a Network Computer from Windows Home Server TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 VMware Workstation 7 Acronis Online Backup Sculptris 1.0, 3D Drawing app AceStock, a Tiny Desktop Quote Monitor Gmail Button Addon (Firefox) Hyperwords addon (Firefox) Backup Outlook 2010 Daily Motivator (Firefox)

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  • Friday Fun: Omega Crisis

    - by Mysticgeek
    Friday is here once again and it’s time to play a fun flash game on company time. Today we take a look at the space shooter Omega Crisis. Omega Crisis At the start of the game you’re given the basic story of the game, defending the space outpost, and instructions on how to play. Controls are easy, just target the enemy and use the left mouse button to fire. After each level you’re shown the results and how many Tech Points you’ve earned. The more Tech Points you earn, you have a better chance of upgrading your weapons and base defense before the next level.   You can also go into Manage Mode by hitting the Space bar, and select gunners and other types of weapons to help defend the outpost. Choose your mission from the timeline after successfully completing a mission. You can also use A,W,D,S to move around the map and see exactly where the enemy ships are coming from. This makes it easier to destroy them before they get too close to your base. This game is a lot of fun and is similar to different “Desktop Defense” type games. If you’re looking for a fun way to waste the afternoon, and not look at TPS reports, Omega Crisis can get you though until the whistle blows. Play Omega Crisis Similar Articles Productive Geek Tips Friday Fun: Portal, the Flash VersionFriday Fun: Play Bubble QuodFriday Fun: Gravitee 2Friday Fun: Wake Up the BoxFriday Fun: Compulse TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Tech Fanboys Field Guide Check these Awesome Chrome Add-ons iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools Track Daily Goals With 42Goals

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  • Productivity Tips

    - by Brian T. Jackett
    A few months ago during my first end of year review at Microsoft I was doing an assessment of my year.  One of my personal goals to come out of this reflection was to improve my personal productivity.  While I hear many people say “I wish I had more hours in the day so that I could get more done” I feel like that is the wrong approach.  There is an inherent assumption that you are being productive with your time that you already have and thus more time would allow you to be as productive given more time.    Instead of wishing I could add more hours to the day I’ve begun adopting a number of processes or behavior changes in my personal life to make better use of my time with the goal of improving productivity.  The areas of focus are as follows: Focus Processes Tools Personal health Email Note: A number of these topics have spawned from reading Scott Hanselman’s blog posts on productivity, reading of David Allen’s book Getting Things Done, and discussions with friends and coworkers who had great insights into this topic.   Focus Pre-reading / viewing: Overcome your work addiction Millennials paralyzed by choice Its Not What You Read Its What You Ignore (Scott Hanselman video)    I highly recommend Scott Hanselman’s video above and this post before continuing with this article.  It is well worth the 40+ mins price of admission for the video and couple minutes for article.  One key takeaway for me was listing out my activities in an average week and realizing which ones held little or no value to me.  We all have a finite amount of time to work each day.  Do you know how much time and effort you spend on various aspects of your life (family, friends, religion, work, personal happiness, etc.)?  Do your actions and commitments reflect your priorities?    The biggest time consumers with little value for me were time spent on social media services (Twitter and Facebook), playing an MMO video game, and watching TV.  I still check up on Facebook, Twitter, Microsoft internal chat forums, and other services to keep contact with others but I’ve reduced that time significantly.  As for TV I’ve cut the cord and no longer subscribe to cable TV.  Instead I use Netflix, RedBox, and over the air channels but again with reduced time consumption.  With the time I’ve freed up I’m back to working out 2-3 times a week and reading 4 nights a week (both of which I had been neglecting previously).  I’ll mention a few tools for helping measure your time in the Tools section.   Processes    Do not multi-task.  I’ll say it again.  Do not multi-task.  There is no such thing as multi tasking.  The human brain is optimized to work on one thing at a time.  When you are “multi-tasking” you are really doing 2 or more things at less than 100%, usually by a wide margin.  I take pride in my work and when I’m doing something less than 100% the results typically degrade rapidly.    Now there are some ways of bending the rules of physics for this one.  There is the notion of getting a double amount of work done in the same timeframe.  Some examples would be listening to podcasts / watching a movie while working out, using a treadmill as your work desk, or reading while in the bathroom.    Personally I’ve found good results in combining one task that does not require focus (making dinner, playing certain video games, working out) and one task that does (watching a movie, listening to podcasts).  I believe this is related to me being a visual and kinesthetic (using my hands or actually doing it) learner.  I’m terrible with auditory learning.  My fiance and I joke that sometimes we talk and talk to each other but never really hear each other.   Goals / Tasks    Goals can give us direction in life and a sense of accomplishment when we complete them.  Goals can also overwhelm us and give us a sense of failure when we don’t complete them.  I propose that you shift your perspective and not dwell on all of the things that you haven’t gotten done, but focus instead on regularly setting measureable goals that are within reason of accomplishing.    At the end of each time frame have a retrospective to review your progress.  Do not feel guilty about what you did not accomplish.  Feel proud of what you did accomplish and readjust your goals for the next time frame to more attainable goals.  Here is a sample schedule I’ve seen proposed by some.  I have not consistently set goals for each timeframe, but I do typically set 3 small goals a day (this blog post is #2 for today). Each day set 3 small goals Each week set 3 medium goals Each month set 1 large goal Each year set 2 very large goals   Tools    Tools are an extension of our human body.  They help us extend beyond what we can physically and mentally do.  Below are some tools I use almost daily or have found useful as of late. Disclaimer: I am not getting endorsed to promote any of these products.  I just happen to like them and find them useful. Instapaper – Save internet links for reading later.  There are many tools like this but I’ve found this to be a great one.  There is even a “read it later” JavaScript button you can add to your browser so when you navigate to a site it will then add this to your list. Stacks for Instapaper – A Windows Phone 7 app for reading my Instapaper articles on the go.  It does require a subscription to Instapaper (nominal $3 every three months) but is easily worth the cost.  Alternatively you can set up your Kindle to sync with Instapaper easily but I haven’t done so. SlapDash Podcast – Apps for Windows Phone and  Windows 8 (possibly other platforms) to sync podcast viewing / listening across multiple devices.  Now that I have my Surface RT device (which I love) this is making my consumption easier to manage. Feed Reader – Simple Windows 8 app for quickly catching up on my RSS feeds.  I used to have hundreds of unread items all the time.  Now I’m down to 20-50 regularly and it is much easier and faster to consume on my Surface RT.  There is also a free version (which I use) and I can’t see much different between the free and paid versions currently. Rescue Time – Have you ever wondered how much time you’ve spent on websites vs. email vs. “doing work”?  This service tracks your computer actions and then lets you report on them.  This can help you quantitatively identify areas where your actions are not in line with your priorities. PowerShell – Windows automation tool.  It is now built into every client and server OS.  This tool has saved me days (and I mean the full 24 hrs worth) of time and effort in the past year alone.  If you haven’t started learning PowerShell and you administrating any Windows OS or server product you need to start today. Various blogging tools – I wrote a post a couple years ago called How I Blog about my blogging process and tools used.  Almost all of it still applies today.   Personal Health    Some of these may be common sense or debatable, but I’ve found them to help prioritize my daily activities. Get plenty of sleep on a regular basis.  Sacrificing sleep too many nights a week negatively impacts your cognition, attitude, and overall health. Exercise at least three days.  Exercise could be lifting weights, taking the stairs up multiple flights of stairs, walking for 20 mins, or a number of other "non-traditional” activities.  I find that regular exercise helps with sleep and improves my overall attitude. Eat a well balanced diet.  Too much sugar, caffeine, junk food, etc. are not good for your body.  This is not a matter of losing weight but taking care of your body and helping you perform at your peak potential.   Email    Email can be one of the biggest time consumers (i.e. waster) if you aren’t careful. Time box your email usage.  Set a meeting invite for yourself if necessary to limit how much time you spend checking email. Use rules to prioritize your email.  Email from external customers, my manager, or include me directly on the To line go into my inbox.  Everything else goes a level down and I have 30+ rules to further sort it, mostly distribution lists. Use keyboard shortcuts (when available).  I use Outlook for my primary email and am constantly hitting Alt + S to send, Ctrl + 1 for my inbox, Ctrl + 2 for my calendar, Space / Tab / Shift + Tab to mark items as read, and a number of other useful commands.  Learn them and you’ll see your speed getting through emails increase. Keep emails short.  No one Few people like reading through long emails.  The first line should state exactly why you are sending the email followed by a 3-4 lines to support it.  Anything longer might be better suited as a phone call or in person discussion.   Conclusion    In this post I walked through various tips and tricks I’ve found for improving personal productivity.  It is a mix of re-focusing on the things that matter, using tools to assist in your efforts, and cutting out actions that are not aligned with your priorities.  I originally had a whole section on keyboard shortcuts, but with my recent purchase of the Surface RT I’m finding that touch gestures have replaced numerous keyboard commands that I used to need.  I see a big future in touch enabled devices.  Hopefully some of these tips help you out.  If you have any tools, tips, or ideas you would like to share feel free to add in the comments section.         -Frog Out   Links Scott Hanselman Productivity posts http://www.hanselman.com/blog/CategoryView.aspx?category=Productivity Overcome your work addiction http://blogs.hbr.org/hbsfaculty/2012/05/overcome-your-work-addiction.html?awid=5512355740280659420-3271   Millennials paralyzed by choice http://priyaparker.com/blog/millennials-paralyzed-by-choice   Its Not What You Read Its What You Ignore (video) http://www.hanselman.com/blog/ItsNotWhatYouReadItsWhatYouIgnoreVideoOfScottHanselmansPersonalProductivityTips.aspx   Cutting the cord – Jeff Blankenburg http://www.jeffblankenburg.com/2011/04/06/cutting-the-cord/   Building a sitting standing desk – Eric Harlan http://www.ericharlan.com/Everything_Else/building-a-sitting-standing-desk-a229.html   Instapaper http://www.instapaper.com/u   Stacks for Instapaper http://www.stacksforinstapaper.com/   Slapdash Podcast Windows Phone -  http://www.windowsphone.com/en-us/store/app/slapdash-podcasts/90e8b121-080b-e011-9264-00237de2db9e Windows 8 - http://apps.microsoft.com/webpdp/en-us/app/slapdash-podcasts/0c62e66a-f2e4-4403-af88-3430a821741e/m/ROW   Feed Reader http://apps.microsoft.com/webpdp/en-us/app/feed-reader/d03199c9-8e08-469a-bda1-7963099840cc/m/ROW   Rescue Time http://www.rescuetime.com/   PowerShell Script Center http://technet.microsoft.com/en-us/scriptcenter/bb410849.aspx

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  • Mr Flibble: As Seen Through a Lens, Darkly

    - by Phil Factor
    One of the rewarding things about getting involved with Simple-Talk has been in meeting and working with some pretty daunting talents. I’d like to say that Dom Reed’s talents are at the end of the visible spectrum, but then there is Richard, who pops up on national radio occasionally, presenting intellectual programs, Andrew, master of the ukulele, with his pioneering local history work, and Tony with marathon running and his past as a university lecturer. However, Dom, who is Red Gate’s head of creative design and who did the preliminary design work for Simple-Talk, has taken the art photography to an extreme that was impossible before Photoshop. He’s not the first person to take a photograph of himself every day for two years, but he is definitely the first to weave the results into a frightening narrative that veers from comedy to pathos, using all the arts of Photoshop to create a fictional character, Mr Flibble.   Have a look at some of the Flickr pages. Uncle Spike The B-Men – Woolverine The 2011 BoyZ iN Sink reunion tour turned out to be their last Error 404 – Flibble not found Mr Flibble is not a normal type of alter-ego. We generally prefer to choose bronze age warriors of impossibly magnificent physique and stamina; superheroes who bestride the world, scorning the forces of evil and anarchy in a series noble and righteous quests. Not so Dom, whose Mr Flibble is vulnerable, and laid low by an addiction to toxic substances. His work has gained an international cult following and is used as course material by several courses in photography. Although his work was for a while ignored by the more conventional world of ‘art’ photography they became famous through the internet. His photos have received well over a million views on Flickr. It was definitely time to turn this work into a book, because the whole sequence of images has its maximum effect when seen in sequence. He has a Kickstarter project page, one of the first following the recent UK launch of the crowdfunding platform. The publication of the book should be a major event and the £45 I shall divvy up will be one of the securest investments I shall ever make. The local news in Cambridge picked up on the project and I can quote from the report by the excellent Cabume website , the source of Tech news from the ‘Cambridge cluster’ Put really simply Mr Flibble likes to dress up and take pictures of himself. One of the benefits of a split personality, however is that Mr Flibble is supported in his endeavour by Reed’s top notch photography skills, supreme mastery of Photoshop and unflinching dedication to the cause. The duo have collaborated to take a picture every day for the past 730-plus days. It is not a big surprise that neither Mr Flibble nor Reed watches any TV: In addition to his full-time role at Cambridge software house,Red Gate Software as head of creativity and the two to five hours a day he spends taking the Mr Flibble shots, Reed also helps organise the . And now Reed is using Kickstarter to see if the world is ready for a Mr Flibble coffee table book. Judging by the early response it is. At the time of writing, just a few days after it went live, ‘I Drink Lead Paint: An absurd photography book by Mr Flibble’ had raised £1,545 of the £10,000 target it needs to raise by the Friday 30 November deadline from 37 backers. Following the standard Kickstarter template, Reed is offering a series of rewards based on the amount pledged, ranging from a Mr Flibble desktop wallpaper for pledges of £5 or more to a signed copy of the book for pledges of £45 or more, right up to a starring role in the book for £1,500. Mr Flibble is unquestionably one of the more deranged Kickstarter hopefuls, but don’t think for a second that he doesn’t have a firm grasp on the challenges he faces on the road to immortalisation on 150 gsm stock. Under the section ‘risks and challenges’ on his Kickstarter page his statement begins: “An angry horde of telepathic iguanas discover the world’s last remaining stock of vintage lead paint and hold me to ransom. Gosh how I love to guzzle lead paint. Anyway… faced with such brazen bravado, I cower at the thought of taking on their combined might and die a sad and lonely Flibble deprived of my one and only true liquid love.” At which point, Reed manages to wrestle away the keyboard, giving him the opportunity to present slightly more cogent analysis of the obstacles the project must still overcome. We asked Reed a few questions about Mr Flibble’s Kickstarter adventure and felt that his responses were worth publishing in full: Firstly, how did you manage it – holding down a full time job and also conceiving and executing these ideas on a daily basis? I employed a small team of ferocious gerbils to feed me ideas on a daily basis. Whilst most of their ideas were incomprehensibly rubbish and usually revolved around food, just occasionally they’d give me an idea like my B-Men series. As a backup plan though, I found that the best way to generate ideas was to actually start taking photos. If I were to stand in front of the camera, pull a silly face, place a vegetable on my head or something else equally stupid, the resulting photo of that would typically spark an idea when I came to look at it. Sitting around idly trying to think of an idea was doomed to result in no ideas. I admit that I really struggled with time. I’m proud that I never missed a day, but it was definitely hard when you were late from work, tired or doing something socially on the same day. I don’t watch TV, which I guess really helps, because I’d frequently be spending 2-5 hours taking and processing the photos every day. Are there any overlaps between software development and creative thinking? Software is an inherently creative business and the speed that it moves ensures you always have to find solutions to new things. Everyone in the team needs to be a problem solver. Has it helped me specifically with my photography? Probably. Working within teams that continually need to figure out new stuff keeps the brain feisty I suppose, and I guess I’m continually exposed to a lot of possible sources of inspiration. How specifically will this Kickstarter project allow you to test the commercial appeal of your work and do you plan to get the book into shops? It’s taken a while to be confident saying it, but I know that people like the work that I do. I’ve had well over a million views of my pictures, many humbling comments and I know I’ve garnered some loyal fans out there who anticipate my next photo. For me, this Kickstarter is about seeing if there’s worth to my work beyond just making people smile. In an online world where there’s an abundance of freely available content, can you hope to receive anything from what you do, or would people just move onto the next piece of content if you happen to ask for some support? A book has been the single-most requested thing that people have asked me to produce and it’s something that I feel would showcase my work well. It’s just hard to convince people in the publishing industry just now to take any kind of risk – they’ve been hit hard. If I can show that people would like my work enough to buy a book, then it sends a pretty clear picture that publishers might hear, or it gives me the confidence enough to invest in myself a bit more – hard to do when you’re riddled with self-doubt! I’d love to see my work in the shops, yes. I could see it being the thing that someone flips through idly as they’re Christmas shopping and recognizing that it’d be just the perfect gift for their difficult to buy for friend or relative. That said, working in the software industry means I’m clearly aware of how I could use technology to distribute my work, but I can’t deny that there’s something very appealing to having a physical thing to hold in your hands. If the project is successful is there a chance that it could become a full-time job? At the moment that seems like a distant dream, as should this be successful, there are many more steps I’d need to take to reach any kind of business viability. Kickstarter seems exactly that – a way for people to help kick start me into something that could take off. If people like my work and want me to succeed with it, then taking a look at my Kickstarter page (and hopefully pledging a bit of support) would make my elbows blush considerably. So there is is. An opportunity to open the wallet just a bit to ensure that one of the more unusual talents sees the light in the format it deserves.  

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  • SSIS – Delete all files except for the most recent one

    - by jorg
    Quite often one or more sources for a data warehouse consist of flat files. Most of the times these files are delivered as a zip file with a date in the file name, for example FinanceDataExport_20100528.zip Currently I work at a project that does a full load into the data warehouse every night. A zip file with some flat files in it is dropped in a directory on a daily basis. Sometimes there are multiple zip files in the directory, this can happen because the ETL failed or somebody puts a new zip file in the directory manually. Because the ETL isn’t incremental only the most recent file needs to be loaded. To implement this I used the simple code below; it checks which file is the most recent and deletes all other files. Note: In a previous blog post I wrote about unzipping zip files within SSIS, you might also find this useful: SSIS – Unpack a ZIP file with the Script Task Public Sub Main() 'Use this piece of code to loop through a set of files in a directory 'and delete all files except for the most recent one based on a date in the filename. 'File name example: 'DataExport_20100413.zip Dim rootDirectory As New DirectoryInfo(Dts.Variables("DirectoryFromSsisVariable").Value.ToString) Dim mostRecentFile As String = "" Dim currentFileDate As Integer Dim mostRecentFileDate As Integer = 0 'Check which file is the most recent For Each fi As FileInfo In rootDirectory.GetFiles("*.zip") currentFileDate = CInt(Left(Right(fi.Name, 12), 8)) 'Get date from current filename (based on a file that ends with: YYYYMMDD.zip) If currentFileDate > mostRecentFileDate Then mostRecentFileDate = currentFileDate mostRecentFile = fi.Name End If Next 'Delete all files except the most recent one For Each fi As FileInfo In rootDirectory.GetFiles("*.zip") If fi.Name <> mostRecentFile Then File.Delete(rootDirectory.ToString + "\" + fi.Name) End If Next Dts.TaskResult = ScriptResults.Success End Sub Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Ask the Readers: Which Web Browser Do You Use?

    - by Mysticgeek
    Yesterday we looked at the Browser Ballot Screen, which offers 12 different browsers as alternatives to IE for European Windows users. This got us thinking about this weeks question. What browser do you use for your daily web navigation?   Yesterday we showed you the Browser Ballot Screen which was introduced in March to Windows users in Europe. While it offers the choice of the most well known browsers on the market, there are some obscure choices as well. This got us thinking about what web browser(s) you use at home, in the office, or even on your mobile devices. Some people might have a favorite browser they use at home but are required to use IE at work due to proprietary applications the company uses. Also, if you use an operating system other than Windows, you might favor Safari, Firefox, Konqueror..etc. What web browser do you use? Leave a comment and join in the discussion! Similar Articles Productive Geek Tips Mysticgeek Blog: A Look at Internet Explorer 8 Beta 1 on Windows XPSet the Default Browser on Ubuntu From the Command LineAnnouncing the How-To Geek ForumsHow-To Geek Bounty: $103.24(Paid!) for Active Desktop for VistaA Few Things I’ve Learned from Writing at How-To Geek TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Explore Google Public Data Visually The Ultimate Excel Cheatsheet Convert the Quick Launch Bar into a Super Application Launcher Automate Tasks in Linux with Crontab Discover New Bundled Feeds in Google Reader Play Music in Chrome by Simply Dragging a File

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  • Silverlight Cream for November 21, 2011 -- #1171

    - by Dave Campbell
    In this Issue: Colin Eberhardt, Sumit Dutta, Morten Nielsen, Jesse Liberty, Jeff Blankenburg(-2-), Brian Noyes, and Tony Champion. Above the Fold: Silverlight: "PV Basics : Client-side Collections" Tony Champion WP7: "Pushpin Clustering with the Windows Phone 7 Bing Map control" Colin Eberhardt Shoutouts: Michael Palermo's latest Desert Mountain Developers is up Michael Washington's latest Visual Studio #LightSwitch Daily is up From SilverlightCream.com: Pushpin Clustering with the Windows Phone 7 Bing Map control Colin Eberhardt is back discussing Pushpins for a BingMaps app on WP7 and provides a utility class that clusters pushpins, allowing you to render 1000s of pins on an app ... all the explanation and all the code Part 22 - Windows Phone 7 - Tile Push Notification Part 22 in Sumit Dutta's WP7 series is about Tile Push Notification... nice tutorial with all the code listed Correctly displaying your current location Morten Nielsen demonstrates formatting the information from the GPS on your WP7 into something intelligible and useful Spiking the Pomodoro Timer Jesse Liberty put up a quick and dirty version of a Pomodoro timer for WP7.1 to explore the technical challenges of the Full Stack Phase 2 he's cranking up 31 Days of Mango | Day #11: Network Jeff Blankenburg's Number 10 in his 31 Days quest of WP7.1 is about the NetworkInformation namespace which gives you all sorts of info on the user's device network connection availability, type, etc. 31 Days of Mango | Day #11: Live Tiles Jeff Blankenburg takes off on Live Tiles for Day 11... big topic for a 1 day post, but he takes off on it... updating and Live Tiles too Working with Prism 4 Part 2: MVVM Basics and Commands Brian Noyes has part 2 of his Prism/MVVM series up at SilverlightShow... very nice tutorial on the basics of getting a view and viewmodel up, and setting up an ICommand to launch an Edit View... plus the code to peruse. PV Basics : Client-side Collections Tony Champion is startig a series on Silverlight 5 and Pivot Viewer... First up is some basics in dealing with the control in SL5 and talking about Client-side Collections... great informative tutorial and all the code Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Oracle @ AIIM Conference

    - by [email protected]
    Oracle will be at the AIIM Conference and Exposition next week in Philadelphia. On the opening morning, Robert Shimp, Group Vice President, Global Technology Business Unit, of Oracle Corporation, will moderate an executive keynote panel. Mr. Shimp will lead four Oracle customer executives through a lively discussion of how innovative organizations are driving the integration of content management with their core business processes on Tuesday April 20th at 8:45 AM. Our panelists are: CINDY BIXLER, CIO, Embry Riddle Aeronautical University TOM SHOWALTER, Managing Director, JP Morgan Chase IRFAN MOTIWALA, Vice President, Moody's Investors Service MIT MONICA CROCKER, CRM, PMP, Corporate Records Manager, Land O'Lakes For more information on our panelists, click here. Oracle will be in booth #2113 at the AIIM Expo. Come by and enter the daily raffle to win a Netbook! Oracle and Oracle partners will demonstrate solutions that increase productivity, reduce costs and ensure compliance for business processes such as accounts payable, human resource onboarding, marketing campaigns, sales management, large scale diagrams for facilities and manufacturing, case management, and others Oracle products including Oracle Universal Content Management, Oracle Imaging and Process Management, Oracle Universal Records Management, Oracle WebCenter, Oracle AutoVue, and Oracle Secure Enterprise Search will be demonstrated in the booth. Oracle will host a private event at The Field House Sports Bar - see your Oracle representative for more details Oracle customers can meet in private meeting rooms with their Oracle representatives Key Sessions Besides the opening morning keynote panel, Oracle will have a number of other sessions at the conference. Oracle Content Management will be featured in the session G08 - A Passage to Improving Healthcare: Enhancing EMR with Electronic Records Wednesday April 21st 2:25PM-3:10PM Kristina Parma of Oracle partner ImageSource will deliver this session, along with Pam Doyle of Fujitsu and Nancy Gladish of Swedish Medical Center. Kristina will also be in the Oracle booth to talk about this solution. On Tuesday April 20th at 4:05 PM Ajay Gandhi of Oracle will deliver a session entitled Harnessing SharePoint Content for Enterprise Processes in PeopleSoft, Siebel, E-Business Suite and JD Edwards Tuesday April 20th 1:15PM-1:45PM - Bringing Content Management to Your AP, HR, Sales and Marketing Processes - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 Wednesday April 21st 12:30PM-1:00PM - Embed and Edit Content Anywhere - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 For more information, see the AIIM Expo page on the Oracle website.

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