Search Results

Search found 8976 results on 360 pages for 'advanced customer'.

Page 7/360 | < Previous Page | 3 4 5 6 7 8 9 10 11 12 13 14  | Next Page >

  • Six Best Practices for Empowering the Customer Experience

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Companies that fail to offer a great Customer eXperience can face declining customer satisfaction numbers and a poor service experience that can be amplified over #social channels. Here are 6 best practices for empowering the Customer Experience. What are your top tips for a great CX? Read the article here

    Read the article

  • Are You Meeting Social Customer Service Expectations?

    - by Mike Stiles
    Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

    Read the article

  • How to separate and maintain customer specific code

    - by WYSIWYG
    I am implementing customer specific code and currently following simple approach like if (cusomterId == 23) do it. I want to separate out all the customer related code in separate place. But I have following problems. In code is in 1. Stored procs 2. Plain old classes. 3. Controllers 4. Views I came up with two solutions. First is to create table CustomerFunctionlity with columns CustomerId, FunctionalityName, method/Proc, inputs/outputs With this table I can simply check if exists, execute given function. Another way is creating a factory which returns customer related object for an interface. I am writting small end to end customer specific functionalities. How can I write maintenable code. Thanks

    Read the article

  • Why Deliver Customer Service in the Cloud?

    - by Charles Knapp
    In volatile, competitive markets, delivering exceptional service across channels is essential. But delivering world-class service on tight budgets, and deliving improvements quickly, is a tough challenge. That's why so many of the world's most successful organizations choose to deliver customer service in the cloud. Example: Michele Watson, VP of Global Customer Care at Match.com, says Oracle's service in the cloud "helps our customer receive the support they need in real time, our contact center agents be more productive and helpful, and our executive and product development teams receive detailed feedback to continue our improve our customers' experience." Learn more here about why you should consider delivering customer service in the cloud. 

    Read the article

  • No HDMI audio in 13.04

    - by King84
    I have just upgraded from 12.10 to 13.04 and now everything works perfectly, except the fact that I have no audio via HDMI. I am using a Samsung tv-monitor connected via HDMI to my video card Asus EAH4670/DI/1GD3 (which has a Radeon HD 4670 gpu on it), installed phisically into my motherboard which is a MSI 770-C45. I am running kernel 3.9, I just have no sound. I tried downloading and installing https://code.launchpad.net/~ubuntu-audio-dev/+archive/alsa-daily/+files/oem-audio-hda-daily-dkms_0.201304261252~raring1_all.deb , but without any good result. Please help, I need my audio back. In the end, this is my lspci command output. ale@beast:~$ lspci 00:00.0 Host bridge: Advanced Micro Devices [AMD] nee ATI RX780/RX790 Host Bridge 00:02.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI RD790 PCI to PCI bridge (external gfx0 port A) 00:06.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI RD790 PCI to PCI bridge (PCI express gpp port C) 00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [IDE mode] 00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:12.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller 00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:13.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller 00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 3c) 00:14.1 IDE interface: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 IDE Controller 00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) 00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller 00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge 00:14.5 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI2 Controller 00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration 00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map 00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller 00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control 00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RV730 XT [Radeon HD 4670] 01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI RV710/730 HDMI Audio [Radeon HD 4000 series] 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 03) ale@beast:~$

    Read the article

  • Ubuntu 12.10 Trackpoint not detected Thinkpad X130e

    - by killerknives
    I just did a fresh install of 12.10 and now only my touchpad works. The trackpoint and Left/Right buttons below the trackpoint do not work. The trackpoint worked fine as of 12.04. I've searched online and there was a hack that said that disabling the touchpad would enable the trackpoint. WRONG! You'll end up having to use the keyboard =/. I don't know what is needed so I'll just dump some stuff. lspci: 00:00.0 Host bridge: Advanced Micro Devices [AMD] Family 14h Processor Root Complex 00:01.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6310] 00:01.1 Audio device: Advanced Micro Devices [AMD] nee ATI Wrestler HDMI Audio [Radeon HD 6250/6310] 00:05.0 PCI bridge: Advanced Micro Devices [AMD] Family 14h Processor Root Port 00:06.0 PCI bridge: Advanced Micro Devices [AMD] Family 14h Processor Root Port 00:07.0 PCI bridge: Advanced Micro Devices [AMD] Family 14h Processor Root Port 00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] 00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 42) 00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) (rev 40) 00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller (rev 40) 00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge (rev 40) 00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 0 (rev 43) 00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 1 00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 2 00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 3 00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 4 00:18.5 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 6 00:18.6 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 5 00:18.7 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 7 01:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter (rev 01) 02:00.0 Ethernet controller: Atheros Communications Inc. AR8151 v2.0 Gigabit Ethernet (rev c0) I've installged gpointing-device-setting and it only lists the touchpad. No trackpoint. What should I do? What data do you need?

    Read the article

  • What are your advice, methods, or practices to take out the most from a day on-site at a customer?

    - by Stephane
    We just deployed a large software that affects the way the user work-day looks like in many aspects. It changes a lot of things in the way they interact between eachothers. The developers of the team are taking rounds and spending one day at the customer's site to understand better what is a typical day for our user, and the learning process they go through. In this context, what How would you approach that day, what kind of questions do you ask, how do you observe the user. Are there defined practices that exist? Also what wouldn't you do? Did you have some bad experience out of this?

    Read the article

  • Google I/O 2010 - Moving beyond markers: Advanced Maps API customization

    Google I/O 2010 - Moving beyond markers: Advanced Maps API customization Google I/O 2010 - Moving beyond markers: Advanced Maps API customization Geo 301 Jez Fletcher, David Day With such a large number of Google Maps API sites online, it can be hard to make your site stand out from the crowd. This session covers ways in which you can enhance your Maps API application to truly differentiate it, including customizing your overlays, controls, and map. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 16 0 ratings Time: 36:38 More in Science & Technology

    Read the article

  • What is Advanced Search Operators?

    Search engines have set up further tools referred to as advanced search operators to provide power users possibly far more control when searching. Advanced search operators are distinctive phrases which you could insert in your search query for you to come across unique sorts of details of which the common search are not able to offer. A number of of those operators provide beneficial resources for Search engines gurus and other people who want really special data, or perhaps who wish to minimize their particular search to very specific source.

    Read the article

  • Applying Advanced Search Operators

    Search engines have developed additional applications termed advanced search operators to offer power internet marketers even more control each time searching. Advanced search operators are exclusive terms which you could place as part of your search query in order to come across unique sorts of details which a common search can not offer. A number of of those operators provide valuable tools for SEO specialists as well as other people who desire rather specific details, or maybe who need to restrict their particular search to extremely distinct source.

    Read the article

  • Implementing Advanced Search Operators

    Search engines have set up additional applications identified as advanced search operators to give sophisticated users additionally more management while searching. Advanced search operators are exceptional terms that you just can put in your search item for you to locate particular sorts of info that a standard search are unable to provide. Numerous of these operators supply handy tools for Search engines gurus and some others who require rather specific details, or maybe who prefer to minimize their search to really distinct results.

    Read the article

  • Making Use of Advanced Search Operators

    Search engines have set up extra tools referred to as advanced search operators to give professional users additionally more manage when searching. Advanced search operators are unique words that you simply can insert inside your search item in order to find unique sorts of details which a common search can not supply. Numerous of those operators produce handy tools for SEO professionals as well as other people who want really special details, or perhaps who prefer to control their search to very specific results.

    Read the article

  • Oracle Advanced Compression Webcast Replay Available

    - by [email protected]
    Did you miss our webcast "Save BIG on Storage - with Oracle Database 11g and Advanced Compression"? Don't worry, you can still register and view the recording including the full Q&A session with Tim Shetler and Bill Hodak. Click here to learn how Oracle Advanced Compression can reduce your disk space requirements for all types of data, improve query and storage performance and lower storage costs throughout the datacenter.

    Read the article

  • Suggestions for a Live chat software on websites for customer support?

    - by Munish Goyal
    Recommendations needed. We want to get in touch with customers via live chat. Requirements: chat window customisable to mingle with website theme (colors etc) preferably the window should be within webpage and not only pop-out/popup. ease of use by customer minimally intrusive should have triggers/Alerts to backend side. for ex: user is unable to fill-up signup form or something, we should be able to offer help to user and this chat window automatically shows to user. What is the cost ? UPDATE: After R&D we also narrowed down to comm100 and liveperson, and we will go with comm100. LP is best commerical soln. but comm100 is a good free soln. We go with comm100 as starting point. But it gives out exceptions alerts sometimes in the dashboard. Can it be configured for chat invitations triggered on certain conditions. Currently only a timebased trigger is available. Any other major difference between these two ?

    Read the article

  • How Social Is Your Contact Center?

    - by Charles Knapp
    More than 75% of consumers have complained on a social site after a poor customer experience. Yet, 70% of companies have little understanding of the social media conversations about their brand. To deliver upon your brand promise, retain customers, and increase their lifetime value, you must deliver great customer experiences across social, mobile, phone, and chat channels. Siloed channels produce poor customer experiences. Social channels must integrate with the people, processes, technology, and traditional channels used to satisfy customers. The more effective a company’s social marketing, the greater the demand for effective social service. However, service is not a job for social marketers. It is a job for service specialists, focused on KPIs such as response time, first contact resolution, satisfaction, churn, retention, and customer lifetime value. Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs, and negligible return on investments. Service leaders should consider carefully how to integrate social channels with their current customer service and support people, processes, technology, and channels. Here is one company realizing success: the pre-integrated Oracle RightNow Social Experience “empowers our contact center operations by enabling our agents to join customer conversations that are happening on social sites like Twitter and Facebook and integrate those conversations into our overall multichannel customer engagement processes.” — Lisa Larson, Drugstore.com

    Read the article

  • Advanced Oracle SOA Suite Oracle Open World 2012 SOA Presentations

    - by JuergenKress
    The list below only includes SOA presentations delivered or moderated by Oracle SOA Product Management. For a complete list of Oracle Open World 2012 presentations, please go here. Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge Using the Right Tools, Techniques, and Technologies for Integration Projects Administration and Management Essentials for Oracle SOA Suite 11g Extreme Performance and Scale Delivered by SOA on Oracle Exalogic Successful Application Integration and SOA Projects: Customer Panel How to Integrate Cloud Applications with Oracle SOA Suite Transforming the Utilities Industry with Oracle Fusion Middleware Cloud and On-Premises Applications Integration, Using Oracle Integration Adapters Delivering High Value B2B Gateways with Oracle SOA Suite 11g Implementing Successful Healthcare Applications with Oracle SOA Suite Migrating to Oracle SOA Suite: A Sun Java CAPS Customer Experience If Mobile Enablement Is on Your Mind, Oracle SOA Suite and Oracle Service Bus Can Help Building Shared Services Infrastructure with Oracle Service Bus: Customer Panel SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OOW,OOW presentations,OOW soa ppt,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

    Read the article

  • Partner Blog Series: PwC Perspectives - Looking at R2 for Customer Organizations

    - by Tanu Sood
    Welcome to the first of our partner blog series. November Mondays are all about PricewaterhouseCoopers' perespective on Identity and R2. In this series, we have identity management experts from PricewaterhouseCoopers (PwC) share their perspective on (and experiences with) the recent identity management release, Oracle Identity Management R2. The purpose of the series is to discuss real world identity use cases that helped shape the innovations in the recent R2 release and the implementation strategies that customers are employing today with expertise from PwC. Part 1: Looking at R2 for Customer Organizations In this inaugural post, we will discuss some of the new features of the R2 release of Oracle Identity Manager that some of our customer organizations are implementing today and the business rationale for those. Oracle's R2 Security portfolio represents a solid step forward for a platform that is already market-leading.  Prior to R2, Oracle was an industry titan in security with reliable products, expansive compatibility, and a large customer base.  Oracle has taken their identity platform to the next level in their latest version, R2.  The new features include a customizable UI, a request catalog, flexible security, and enhancements for its connectors, and more. Oracle customers will be impressed by the new Oracle Identity Manager (OIM) business-friendly UI.  Without question, Oracle has invested significant time in responding to customer feedback about making access requests and related activities easier for non-IT users.  The flexibility to add information to screens, hide fields that are not important to a particular customer, and adjust web themes to suit a company's preference make Oracle's Identity Manager stand out among its peers.  Customers can also expect to carry UI configurations forward with minimal migration effort to future versions of OIM.  Oracle's flexible UI will benefit many organizations looking for a customized feel with out-of-the-box configurations. Organizations looking to extend their services to end users will benefit significantly from new usability features like OIM’s ‘Catalog.’  Customers familiar with Oracle Identity Analytics' 'Glossary' feature will be able to relate to the concept.  It will enable Roles, Entitlements, Accounts, and Resources to be requested through the out-of-the-box UI.  This is an industry-changing feature as customers can make the process to request access easier than ever.  For additional ease of use, Oracle has introduced a shopping cart style request interface that further simplifies the experience for end users.  Common requests can be setup as profiles to save time.  All of this is combined with the approval workflow engine introduced in R1 that provides the flexibility customers need to meet their compliance requirements. Enhanced security was also on the list of features Oracle wanted to deliver to its customers.  The new end-user UI provides additional granular access controls.  Common Help Desk use cases can be implemented with ease by updating the application profiles.  Access can be rolled out so that administrators can only manage a certain department or organization.  Further, OIM can be more easily configured to select which fields can be read-only vs. updated.  Finally, this security model can be used to limit search results for roles and entitlements intended for a particular department.  Every customer has a different need for access and OIM now matches this need with a flexible security model. One of the important considerations when selecting an Identity Management platform is compatibility.  The number of supported platform connectors and how well it can integrate with non-supported platforms is a key consideration for selecting an identity suite.  Oracle has a long list of supported connectors.  When a customer has a requirement for a platform not on that list, Oracle has a solution too.  Oracle is introducing a simplified architecture called Identity Connector Framework (ICF), which holds the potential to simplify custom connectors.  Finally, Oracle has introduced a simplified process to profile new disconnected applications from the web browser.  This is a useful feature that enables administrators to profile applications quickly as well as empowering the application owner to fulfill requests from their web browser.  Support will still be available for connectors based on previous versions in R2. Oracle Identity Manager's new R2 version has delivered many new features customers have been asking for.  Oracle has matured their platform with R2, making it a truly distinctive platform among its peers. In our next post, expect a deep dive into use cases for a customer considering R2 as their new Enterprise identity solution. In the meantime, we look forward to hearing from you about the specific challenges you are facing and your experience in solving those. Meet the Writers Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years. Praveen Krishna is a Manager in the Advisory  Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving.

    Read the article

  • Looking for an customer email support system

    - by Martin
    Looking for a "customer email management system" similar to MailTank to deal with support emails. MailTank seemed perfect but it was a bit expensive. I tested the Email Center Pro also but thought it was too messy. Is there something that is simple, cheap, handles 3-5 users and to assign emails and conversations to a particular user?

    Read the article

  • IIS7 Failure after installing Advanced Logging

    - by Guy Harwood
    I came across a nasty issue when i installed the Advanced Logging feature for IIS7 via the Web Platform Installer on my Windows 2008 Server.  Basically, after installation and reboot none of my sites were working and returned 503 – Internal Server Error. Snooping around in the Event Viewer i found the following error reported by the W3SVC… The Module DLL C:\Program Files\IIS\Advanced Logging\AdvancedLoggingModule.dll failed to load. The data is the error Even though the DLLs are there, it is not picking them up. I managed to find a fix via google that involves editing the configapplicationHost.config file in the C:\Windows\System32\inetsrv\ directory. 1.  Copy AdvancedLoggingModule.dll and ClientLoggingHandler.dll to %windir%\system32 (C:\windows\system32  on a default setup) 2.  Locate the file C:\Windows\System32\inetsrv\configapplicationHost.config and make a backup, then open it in a text editor (i recommend Notepad++). 3.  Search for the following 2 lines (mine are located on line 570).. <add name="ClientLoggingHandler" image="%ProgramFiles%\IIS\Advanced Logging\ClientLoggingHandler.dll" /> <add name="AdvancedLoggingModule" image="%ProgramFiles%\IIS\Advanced Logging\AdvancedLoggingModule.dll" /> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } and alter them to…. <add name="ClientLoggingHandler" image="%windir%\system32\ClientLoggingHandler.dll" /> <add name="AdvancedLoggingModule" image="%windir%\system32\AdvancedLoggingModule.dll" /> 4. Open a command prompt and run iisReset. 5. All sites should now be working. .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }

    Read the article

  • Oracle OpenWorld Update: Oracle GoldenGate Customer Panels

    - by Doug Reid
    0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} We are two weeks out from the start of Oracle OpenWorld 2012. The Data Integration team has a solid line-up of product and customer sessions for you to attend this year, plus five hands-on labs, and numerous demonstration pods in Moscone South. On Monday we kick the track off with Brad Adelberg’s Future Strategy, Direction and Roadmap for Oracle’s Data Integration Platform at 10:45AM in Moscone West 3005. Over the rest of the week we have a number of deep dive sessions that build out the themes that Brad discusses in his keynote, but the two that I would like to highlight today are our Oracle GoldenGate customer panels. The first customer panel is on Zero Downtime Operations and is on Monday at 1:45 in Moscone West 3005. The theme of this session is how to reduce downtime for critical must-succeed systems. Here’s a rundown of the session: Bank of America, TALX, and St. Jude Medical all have users communities that expect systems to be available around the clock. In this customer panel session, Bank of America discusses how it will be leveraging Oracle GoldenGate. St. Jude Medical shares how it is using Oracle GoldenGate to achieve a zero-downtime migration for a 5 TB Oracle online transaction processing (OLTP) 24/7 mission-critical database. TALX discusses how Equifax Workforce Information Services used Oracle GoldenGate to move from processing online transactions in a single site to processing concurrently from two geographically disparate data centers, providing a highly available solution with significant burst capacity. On Tuesday at 11:45 in Moscone West 3005 we switch gears and host a customer panel on Operational Reporting. The theme of this customer panel is all around reporting and how Oracle GoldenGate raises the bar on reporting by enabling real-time access to real-time data. Here’s a rundown of the session: Turk Telekom and Comcast are half a world away from each other, but these two powerhouse companies have both drastically improved performance and access to real-time data by using Oracle GoldenGate. During this panel discussion, Turk Telekom will explain its evaluation and implementation of Oracle GoldenGate, how the business has experienced significant improvements in the core database and reporting platform, and how it plans to expand its usage into its SOA architecture and its architecture based on Oracle’s Siebel platform. Comcast will explain its implementation of Oracle GoldenGate and how it moves data in real time from its mission-critical HP NonStop database to a Teradata data warehouse. Join us at our sessions to learn what other customers are doing with our products or stop by our demo pods in Moscone south and meet the product management and development teams.

    Read the article

  • Does the advanced format tool bundled by manufacturers actually do anything which mkntfs doesn't?

    - by neurolysis
    I recently bought a new drive (specifically, a 2TB Samsung Spinpoint) that says on the label that it supports advanced format, and that I should download the tool from their site. Unless I'm missing something, mkntfs has always had its maximum sector size at 4096b: -s, --sector-size BYTES Specify the size of sectors in bytes. Valid sector size values are 256, 512, 1024, 2048 and 4096 bytes per sector. If omitted, mkntfs attempts to determine the sector-size automatically and if that fails a default of 512 bytes per sector is used. Will this tool on Samsung's site do anything other than format the drive in the same way doing mkntfs -s 4K /dev/sdb1 would do? To be specific, I'm intending to use this drive on a machine that will primarily run Windows XP, but I'd rather boot into Linux/BSD and format the disk manually than have bloated software. I do want to have the new AF style sectors though -- that's essential. So if I did the command above, would it have exactly the same effect as using the advanced format tool?

    Read the article

  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

    Read the article

  • Wesquare (NL) helps major CG customer integrating Oracle Service Cloud (RightNow) with JDEdwards

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE When this well known, Italy based, CG player claimed that they needed a new CRM tool, Oracle partner WeSquare had a precise idea of what would be required, knowing that the customer was using JDEdwards as an ERP: they immediately thoughts about a solution that would help synchronizing the customer’s back-end system with the new CRM interface. The customer asked for presentations from three companies, including Oracle, and eventually selected Oracle Service Cloud (RightNow) with Alfa Sistemi (Oracle Platinum Partner) as a System Integrator supported by Wesquare (Oracle Gold partner specialized in RightNow). Synchronizing an On Premises ERP with a new SaaS based CRM platform could be seen as an uphill task, but WeSquare was determined, during the presales cycle, to prove that they had the skills and the attitude to make the difference. So, they rolled up their sleeves and got to it: five days of relentless work, missed lunches, and hours of brainstorming showed its result in the form of a new interface that works fabulously well with the JDEdwards ERP back-end and was successfully pitched by Oracle to the end-customer to win the deal! WeSquare took the occasion to learn that they can integrate Oracle Service Cloud (RightNow) with practically every other solution that a customer may run. As part of the project, WeSquare was also involved in different add-on’s development with the aim of enriching Oracle Service Cloud’s functionality. WeSquare is based in The Netherlands with an in-shore practice supported by off-shore teams in India. WeSquare can integrate and synchronize any application with RightNow. For more information, visit www.wesquare.nl or contact Wiebe Blankenberg (Managing Director) at +31 (0) 6 3632 1104 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

    Read the article

  • Wireless Problem on HP Pavillion G6

    - by user47954
    I have a broadcom wireless card in my laptop and the wireless is not working correctly. right in front of the router the wireless signal is 70% and across the room it barely works and in another room it disconnects. i have the drivers and everything. i am running ubuntu 11.10 64bit.it works perfectly in windows 7. can anyone help! 00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1705] 00:01.0 VGA compatible controller [0300]: ATI Technologies Inc Device [1002:9649] 00:01.1 Audio device [0403]: ATI Technologies Inc Device [1002:1714] Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] Device [1022:1709] Kernel driver in use: pcieport Kernel modules: shpchp 00:11.0 SATA controller [0106]: Advanced Micro Devices [AMD] Device [1022:7804] Kernel driver in use: ahci Kernel modules: ahci 00:12.0 USB Controller [0c03]: Advanced Micro Devices [AMD] Device [1022:7807] (rev 11) Kernel driver in use: ohci_hcd 00:12.2 USB Controller [0c03]: Advanced Micro Devices [AMD] Device [1022:7808] (rev 11) Kernel driver in use: ehci_hcd 00:13.0 USB Controller [0c03]: Advanced Micro Devices [AMD] Device [1022:7807] (rev 11) Kernel driver in use: ohci_hcd 00:13.2 USB Controller [0c03]: Advanced Micro Devices [AMD] Device [1022:7808] (rev 11) Kernel driver in use: ehci_hcd 00:14.0 SMBus [0c05]: Advanced Micro Devices [AMD] Device [1022:780b] (rev 13) Kernel modules: i2c-piix4 00:14.2 Audio device [0403]: Advanced Micro Devices [AMD] Device [1022:780d] (rev 01) Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 00:14.3 ISA bridge [0601]: Advanced Micro Devices [AMD] Device [1022:780e] (rev 11) 00:14.4 PCI bridge [0604]: Advanced Micro Devices [AMD] Device [1022:780f] (rev 40) 00:15.0 PCI bridge [0604]: Advanced Micro Devices [AMD] Device [1022:43a0] Kernel driver in use: pcieport Kernel modules: shpchp 00:15.1 PCI bridge [0604]: Advanced Micro Devices [AMD] Device [1022:43a1] Kernel driver in use: pcieport Kernel modules: shpchp 00:15.2 PCI bridge [0604]: Advanced Micro Devices [AMD] Device [1022:43a2] Kernel driver in use: pcieport Kernel modules: shpchp 00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1700] (rev 43) 00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1701] 00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1702] 00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1703] 00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1704] 00:18.5 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1718] 00:18.6 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1716] 00:18.7 Host bridge [0600]: Advanced Micro Devices [AMD] Device [1022:1719] 01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05) Kernel driver in use: r8169 Kernel modules: r8169 07:00.0 Network controller [0280]: Broadcom Corporation Device [14e4:4727] (rev 01) Kernel driver in use: wl Kernel modules: wl 08:00.0 Class [ff00]: Realtek Semiconductor Co., Ltd. Device [10ec:5209] (rev 01)

    Read the article

  • The Evolution of an Era: Customer Experience in Retail

    - by Michael Hylton
    Two New Studies Point to the Direction Retailers are Taking in their CX Initiatives. Is it the Right Direction? The sheer velocity of change in retailing and customer behavior is forcing retailers to reinvigorate, expand and sharpen their vital Customer Experience (CX) strategies. Customers are becoming increasingly dynamic as they race to embrace the newest digital channels; shop in new ways on mobile devices, including smartphones and tablets, on the Web and in the store; share experiences socially; and interact with their preferred brands in new ways. Retailers are stepping up to their customers as they and their competitors create new modes of customer interaction. Underpinning these changes are vast quantities of customer data as customers flood digital channels and the social sphere. The informed retailer must now understand what their priorities are and what they should be for the future. To better understand this, Tata Consultancy Services (TCS) and Oracle independently launched CX-focused surveys to uncover what retailing leadership found important today. By comparing the results of these two studies together, we can further discover new insights about the industry. Click here to download this informative white paper.

    Read the article

< Previous Page | 3 4 5 6 7 8 9 10 11 12 13 14  | Next Page >