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• Best practices: Sending email on behalf of users

  - by Ben Doom

  The company I work for provides testing services for the healthcare industry. As part of our services, we need to send email to our clients' employees. Typically, these are temp, part-time, or contract employees, and so have private email addresses (eg Hotmail, GMail, Yahoo!, etc). Up to now, we've been sending from an internal address, but this means that replies come back to us when employees aren't paying attention or don't know to send queries to our clients. I'd like to change this, so that the person who requests that the email is sent is the person that is replied to. We've used reply-to: in the past, but it seemed to cause additional mail to be trapped by spam filters. I've been reading about sender: and on-behalf-of: headers, and was wondering what the current best-practice was for sending email in a scenario where we need to send email such that the reply goes to a domain we don't control.

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• Safe way to send thousands of promotional emails

  - by Arsheep

  My new partner has an email list with over 1 Million email addresses for targeted traffic (no spam... only genuine subscribers from his last startup ) But now I have a problem.. how can I sent an email to all those email addresses ? I can't use my ISP SMTP mailer, they will block me immediately for bulk mailing. I thought of a way to send emails slowly . Like dividing them in sets of few thousands and sending to each set daily . Will it be fine solution ?

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• Postfix / Dovecot email setup not storing email

  - by Nick Duffell

  I'm trying to setup postfix / dovecot on my debian server to use it for a mail server. I set everything up according to a tutorial on the net, and it all seemed OK. I can send emails from it, so SMTP is not a problem, however I cannot receive emails. Looking into the files in /home/nick/mail/ I can see that if I send an email to myself (from the server, to itself) the emails are there, but are put straight into the Deleted Messages folder. I don't know why this is. When I send an email from another mail account (not on this server), the emails are nowhere to be found. Also, looking at the log file /var/log/mail.log all seems to be OK, I get the following when I receive an email, which looks OK to me: Nov 7 22:47:22 nickduffell postfix/local[17825]: 05B1173581A6: to=, relay=local, delay=0.37, delays=0.31/0.02/0/0.03, dsn=2.0.0, status=sent (delivered to mailbox) Any ideas? Thanks EDIT: I should also add that although the emails I send myself are in the Deleted Messages folder, and in my mail client I can see that "Trash" has 3 items, I cannot download them in my mail client...

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• Is there a way to force spam-filter to change their policy or remove them as recognized spam service?

  - by Alvin Caseria

  As per mxtoolbox I got 1 blacklist still active for quite sometime now. UCEPROTECTL1's is running on 7 day policy since last spam mail. This is too strict compared to the 98 other spam filters out there as per mxtoolbox. (Or at least to the other 4 that detected the problem) I have no problem with our e-mail since it is hosted locally. But our domain is hosted outside the country and it run on a different IP. I contacted them but since it is the spam-filter's rule, there's nothing to be done but wait. I do believe services like spam-filters should at lease be bounded by guidelines and standards for this matter. Otherwise problem on delivering valid (after the fix) e-mails will be disastrous. Is there a way to force UCEPROTECT to change their policy or remove them as recognized spam service? Apart from contacting them in case they do not answer. Currently they are charging for fast removal if you pay by PayPal. I'm still looking for guideline/standard on how they should operate regarding this matter. Appreciate the help.

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• Best practices for mass email platform

  - by Niro

  I am in the process of setting up mass email service. My question is: what are the best practices to achieve maximum deliver-ability. More precisely - what should I do/know to prevent spam filters from blocking the emails (the emails are not spam). for example- how can I tell if my IP address is blacklisted somewhere and how can I prevent it from becoming blacklisted. Is amazon web services a suitable platform due to dynamic IP addresses, what are the restrictions on the from address, can it be different from the mail server domain.... you get it....

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• Messages fail to deliver when sending out a mass email

  - by Jason T.

  A client of mine sent out a mass email to a bunch of people on his contact list. A bounceback email was received by my client stating that: "The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk." That error is associated with every recipient in that mass email. Any ideas on where to look to resolve this? He is able to send and recieve other emails normally.

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• Configure postfix to filter email into hold queue

  - by Ian

  Hey, I would like postfix to send all emails received on SMTP off to an external process, which will decide whether to allow them through as normal, or whether to put them into the hold queue (or another quarantine area), where they have to wait for admin approval. I was thinking of doing this with an after-queue content filter, which uses pipe(8) to run a script on each message, and the script itself will spawn "postsuper -h " if it decides to put the message on hold. Then the admin can do postsuper -d or -r to delete or pass the message on as appropriate. So, my questions are - a) will this work, and b) is this the best way to do it? Would a milter or another type of content filter be a better approach?

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• Spam just keeps on coming

  - by Campo

  I administer a Windows Server 2003 with Exchange 2003 as well as GFI installed. I am watching the GFI dashboard and every third email is spam. Not only that it goes to a non existent address then the [email protected] sends out an NDR to the sender. Should I be worried about this? I know it is directory harvesting but we have directory harvesting turned on in GFI and I do see it is working but obviously doesn't work for emails that don't exist. My issue is I would turn off NDR but then people who legitimately mistype and email address to our domain will never know their email did not get to the recipient. What do others do to combat spam? Is 3 times the amount of spam to ham normal? We filter out 90% of the spam but some does get into the users inbox. Thanks for the suggestions and advice!

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• Server is sending SPAM but it's not an open relay

  - by alexandernst

  I have a problem with Dovecot + Postfix. My server is sending SPAM from the local user "dovecot", but my server is not configured as an open relay (mails can be sent without auth-ing only from localhost). Also, nobody except me, has SSH access to the server. How can I find what exactly is triggering all those SPAM mails? How can I get something like a backtrace that shows what exactly happened the moments before a SPAM email got in the queue of postfix? Regards

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• What does the email header "X-CAA-SPAM" refer to?

  - by lotri

  I've got an application that sends out notification emails to users of the application (this is not spam; the information in these emails is solicited and useful, and is also a feature turned off by default and must be enabled by the user). The app is still in beta, and one of our testers reports that the notification emails are going to his junk mail folder in Outlook 2003. This is the only reported case of this, but I asked him to send me the email headers from the message, and I noticed that there is a header there labeled "X-CAA-SPAM" with a value of 00000 . I'm a programmer, so I'm fairly green in the world of successful automated emails - does anyone know if this header is the culprit? If not, any suggestions?

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• Email links open in a new window [closed]

  - by Dan

  I'm asking this as an opinion question. How does everyone treat email links opening in a new window if their default email client is web based? This way? <a href="mailto:[email protected]">email me</a>. It will open fine for app based email clients but open in the same window for web based clients. This way? <a href="mailto:[email protected]" target="_blank">email me</a>. It will open in a new tab for web based email clients but open a blank tab. I cant really seem to find the best of both worlds. What does everyone else do?

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• My datacenter is unable to add PTR/rDNS record, then how can I prevent the mail outgoing from going to spam folder?

  - by gilzero

  I am having problem that mail sent out from my server all goes to recipient's spam folder. I am running Drupal sites on Linux server. CentOS w/ cPanel. Our users cannot receive email as the mail went to the spam folder. (such as registration email, contact form email) I was advised that I need to have PTR/rDNS record added for my host. I then contact my datacenter to add PTR/rDNS thing, unfortunately, the datacenter said they are unable to do it. So what can I do? Any other ways I can fix the problem? Thank you!

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• Is there a php library for email address validation?

  - by MrValdez

  I need to validate the email address of my users. Unfortunately, making a validator that comforms to standards is hard Here is an example of a regex expression that tries to comform to standard Are there any PHP library (preferably, open-source) that validates email address?

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• Why is my own e-mail address not listed in the To field?

  - by Sammy

  I have received a suspicious e-mail. I am not affiliated with the company mentioned in the e-mail body, or the signer. However, I have been using the app they mention in the e-mail. They are inviting me to a Beta test. But the e-mail is not by the original author of the app. But I'm thinking they might have hired an external company to do this version of the app. There is a link to a TestFlight page. So I'm not sure what to make of this. Now this is what mainly arose my attention. From: Anders Bergman <[email protected]> To: Bon Support Cc: Subject: Test av nya BBK för Android This is how it shows up in Outlook 2010. The "To" field is addressed to "Bon Support" and when I double-click on that I see [email protected]. I can assure you that none of these are my e-mail addresses. So where the heck is my own e-mail address? How could I have received this if it was addressed to someone else? If not spammers and skimmers and other criminals, who else is using this practice and why? And how can I tell now to what e-mail account I received this? I have more than one account set up in Outlook.

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• How can people still be getting spam from a hotmail account that's been closed?

  - by Marplesoft

  My wife had an old hotmail account which she recently closed. Some people that she used to communicate with from that account have recently been receiving spam emails from this account. I don't see how this is possible because the account is closed. I considered that maybe the email address is being spoofed, is there a way I can tell from looking at the email headers or something? Or should I take this up with hotmail?

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• email bounce from mail-abuse why ?

  - by air

  when i try to send email from asp script i got email bounce from [email protected] why this ? is this some issue with spam or my domain is under spam list ..? if yes how to remove this..?

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• Email goes to spam

  - by VICKY Shastri

  i am creating an simple mail sending application in c# windows form application. My application works well but when i send email to my yahoo account it goes to spam not in inbox but if i send email to gmail it goes to inbox. please tell me what i need to do to send email in inbox below is my code: try { // setup mail message MailMessage message = new MailMessage(); message.From = new MailAddress(textBox1.Text); message.To.Add(new MailAddress(textBox2.Text)); message.Subject = textBox3.Text; message.Body = richTextBox1.Text; // setup mail client SmtpClient mailClient = new SmtpClient("smtp.mail.yahoo.com"); mailClient.Credentials = new NetworkCredential(textBox1.Text, "password"); // send message mailClient.Send(message); MessageBox.Show("Sent"); } catch(Exception) { MessageBox.Show("Error"); }

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• How to easily delete all email forwarders in cPanel?

  - by psoft

  I know that I can import a list of email forwarders using CPanel, but how can I delete a list? I want to manage 300+ addresses - as a membership list for my organization. I want to be able to delete that many without clicking 'Delete' and then 'Confirm' (or whatever it is) 300 times. Even if I am able to simply delete ALL forwarders, then upload a modified list - that's fine with me. Note: I'm using a shared hosting package through SiteGround. The tech service rep informed me that I can't use CPanel scripts in a shared environment. Any suggestions?

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• CRM at Oracle Series: Email Marketing

  - by tony.berk

  Anyone doubt that companies are sending more and more emails out to their existing customers and prospects? Effective email marketing requires a scalable platform which integrates with your CRM system. The email marketing system should also have key capabilities to ensure your maximizing your investment such as handling email bounces and click thru, tracking open messages and adhering to customer opt out and other personalization options. As part of the "CRM at Oracle" series, we've discussed other marketing topics including web marketing integration, real-time decisions and marketing business intelligence. Today's "CRM at Oracle" slidecast discusses how Oracle replaced a number of legacy "bulk" email systems with Siebel Email Marketing and is taking advantage of key functionality and integration to other Siebel CRM components. CRM at Oracle: Email Marketing Click here to learn more about Siebel Email Marketing and other Siebel Marketing products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

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• Creating an email notification system based on polling database rows

  - by Ashish Sharma

  I have to design an email notification system based on the following requirements: The email notifications would be created based on polling rows in a Mysql 5.5 DB table when they are in a particular 'Completed' state. The email notification should be sent out in no more than 5 minutes from the time the row was created in the DB table (At the time of DB table row creation the state of the row might not be 'Completed'). Once 5 minutes for the DB table row expire in reaching the 'Completed' state, separate email notification need to be sent (basically telling the user that the original email notification would be delayed) and then sending the email notification as and when the row state reaches to being 'Completed'. The rest of the system requirements are : Adding relevant checks to monitor the whole system via MBeans interface. The system should be scalable so that if the rate of DB table rows creation increases so does the Email notification system be able to ramp up. So I request suggestions on following lines: What approach should I take in solving the problem described from a programming/Design pattern point of view? Suggestion for any third party plugin/software that can be used to solve the problem described? Points to take care regarding scalability and monitoring the health of the system? Java is the language of preference but I am open to using off the shelf components that can be interfaced with Java language or provide standard ports for communication. Currently I do have an in house grown system (written in Java) that is catering to the specified requirements, but it's now crumbling under increased load and now I want to give the problem a fresh look. thanks in advance Ashish

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• C-panel mail goes into spam instead of inbox in gmail

  - by Robin Jain

  I have c-panel vps server. I have created a domain on the same server, but when I send mail through webmail to gmail email id it goes into the spam folder. Note--->Mail ip note blacklisted Spf records enable DKIM enable reverse dns are perfect ====================================================================== Email header Information: Delivered-To: [email protected] Received: by 10.143.93.13 with SMTP id v13csp119806wfl; Fri, 6 Jul 2012 08:01:36 -0700 (PDT) Received: by 10.182.52.42 with SMTP id q10mr26133912obo.46.1341586895571; Fri, 06 Jul 2012 08:01:35 -0700 (PDT) Return-Path: <[email protected]> Received: from lakshyacs-u.securehostdns.com ([50.97.147.134]) by mx.google.com with ESMTPS id fx3si18028369obc.144.2012.07.06.08.01.35 (version=TLSv1/SSLv3 cipher=OTHER); Fri, 06 Jul 2012 08:01:35 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 50.97.147.134 as permitted sender) client-ip=50.97.147.134; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 50.97.147.134 as permitted sender) [email protected] Received: from localhost.localdomain ([127.0.0.1]:39016 helo=harishjoshico.com) by lakshyacs-u.securehostdns.com with esmtpa (Exim 4.77) (envelope-from <[email protected]>) id 1SnA2J-0006Nq-05 for [email protected]; Fri, 06 Jul 2012 20:31:35 +0530 Received: from 223.189.14.213 ([223.189.14.213]) (SquirrelMail authenticated user [email protected]) by harishjoshico.com with HTTP; Fri, 6 Jul 2012 20:31:35 +0530 Message-ID: <[email protected]> Date: Fri, 6 Jul 2012 20:31:35 +0530 Subject: ggglkhl From: [email protected] To: [email protected] User-Agent: SquirrelMail/1.4.22 MIME-Version: 1.0 Content-Type: text/plain;charset=iso-8859-1 Content-Transfer-Encoding: 8bit X-Priority: 3 (Normal) Importance: Normal X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - lakshyacs-u.securehostdns.com X-AntiAbuse: Original Domain - gmail.com X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - harishjoshico.com jhkhl ================================================================

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• In c-panel mail goes in spam instead of inbox in gmail

  - by Robin Jain

  I have c-panel vps server I have create a domain in the same server but when I sent a mail through webmail to gmail email id it goes into spam. Note--->Mail ip note blacklisted Spf records enable DKIM enable reverse dns are perfect ====================================================================== Email header Information: Delivered-To: [email protected] Received: by 10.143.93.13 with SMTP id v13csp119806wfl; Fri, 6 Jul 2012 08:01:36 -0700 (PDT) Received: by 10.182.52.42 with SMTP id q10mr26133912obo.46.1341586895571; Fri, 06 Jul 2012 08:01:35 -0700 (PDT) Return-Path: <[email protected]> Received: from lakshyacs-u.securehostdns.com ([50.97.147.134]) by mx.google.com with ESMTPS id fx3si18028369obc.144.2012.07.06.08.01.35 (version=TLSv1/SSLv3 cipher=OTHER); Fri, 06 Jul 2012 08:01:35 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 50.97.147.134 as permitted sender) client-ip=50.97.147.134; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 50.97.147.134 as permitted sender) [email protected] Received: from localhost.localdomain ([127.0.0.1]:39016 helo=harishjoshico.com) by lakshyacs-u.securehostdns.com with esmtpa (Exim 4.77) (envelope-from <[email protected]>) id 1SnA2J-0006Nq-05 for [email protected]; Fri, 06 Jul 2012 20:31:35 +0530 Received: from 223.189.14.213 ([223.189.14.213]) (SquirrelMail authenticated user [email protected]) by harishjoshico.com with HTTP; Fri, 6 Jul 2012 20:31:35 +0530 Message-ID: <[email protected]> Date: Fri, 6 Jul 2012 20:31:35 +0530 Subject: ggglkhl From: [email protected] To: [email protected] User-Agent: SquirrelMail/1.4.22 MIME-Version: 1.0 Content-Type: text/plain;charset=iso-8859-1 Content-Transfer-Encoding: 8bit X-Priority: 3 (Normal) Importance: Normal X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - lakshyacs-u.securehostdns.com X-AntiAbuse: Original Domain - gmail.com X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - harishjoshico.com jhkhl ================================================================

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• Looking for an open source email archiving application

  - by Joel

  I'm looking for an open source application that will archive my email. It might do this by logging in to my POP3 account on a regular basis and copying the emails across, or it might just read my Unix mbox/maildir file/directory directly on the mail server. It must be open and it must run on Linux (or any open OS actually). Ideally, it would have a web interface, but this is not a major requirement. MXsense (http://www.mxsense.com/mxsense.html) seems to be pretty-much what I want, except it's not open. I have no requirement for MS Exchange support. Any suggestions? The rationale (maybe a bit silly) is that I run Linux exclusively and it's still doesn't have an email client that is anywhere close to MS Outlook in terms of awesomeness, so I find myself switching between mail clients often. I would feel better about this if I had an archive of my emails, so it wouldn't matter which mail client I was using this month.

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• Huge email sizes when using mail merge in Word 2010

  - by Nic

  So I've designed an HTML template to send out some emails on. The code is fine, everything looks great there, and it tests just fantastically. I was sending out putting my recipients in the BCC field, but I decided to make it a little more personal and open the file in Word and do an email merge. The HTML file itself is 3.06kb and contains an img src to an absolute URL, which is about 125kb (a little large, I know, but it's very important). When I merge the file from Word 2010 - Outlook 2010, the email size jumps to about 250kb. It's not much, I know, but I'm a gigantic nerd and I'm stuck thinking it should be about 5kb with MIME overhead. Here's the file list on one of the test emails: File Size image001.png 104366 image002.gif 43 MESSAGE 1259 Mime.822 152575 TEXT.htm 5712 Since the img src is specified, I'm not sure why these are coming through. If this is an issue inherent to Outlook, I'd be happy to explore other options.

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• Redirecting wildcard emails to one email with postfix

  - by Burning the Codeigniter

  I'm creating a bounce email system where emails can reply to messages on my site. However when the emails are sent to the user containing the previous message, the Reply-To field contains an email something like this [email protected] (which contains the ID at the end). If the user replies, the reply message will be sent back to [email protected] which of course, doesn't have its own mailbox, except the [email protected]. How would I redirect all incoming messages coming from a specific wildcard notification-message-*@mysite.com to [email protected]? I did some research, but no solid part worked, including the luser_relay = [email protected] and putting notification-message-* in the postfix aliases table, the notification@ has a Maildir, so the emails would go into it. I am using Ubuntu 11.04.

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