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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • 12.04 scanner works fine as super-user but is not recognised as a normal user

    - by Eugénio Outeiro
    I have an all-in-one printer Epson SX130, wich I have just tried to install. I got the printer working with no problem, but I couldn't set the scanner up. I have had another all-in-one printer before (Brother DCP-125C), and had just the same problem, so I decided to try the same trick I used to do then, running the scanning program as super-user: $sudo simple-scan and $ sudo xsane Once again, it worked just fine, and I could use the scanner. Anyhow, this solution is a little annoying, because I also have to change the permissions to the files I get scanning like this. I have been searching the internet for solutions and got to know this must have something to do with user groups permissions, but couldn't find a satisfying solution. Is there anyone with an idea? Thank you in advance.

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  • Keep user and user profile in different tables?

    - by Andrey
    I have seen in a couple of projects that developers prefer to keep essential user info in one table (email/login, password hash, screen name) and rest of the non essential user profile in another (creation date, country, etc). By non-essential I mean that this data is needed only occasionally. Obvious benefit is that if you are using ORM querying less fields is obviously good. But then you can have two entities mapped to same table and this will save you from querying stuff you don't need (while being more convenient). Does anybody know any other advantage of keeping these things in two tables?

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  • OSX - User home directories shared via NFS

    - by Hugh
    Hi, I've run into some problems with how I've got user home directories set up on our system here. Our server is an XServe, using Open Directory to manage the user accounts. The majority of our workstations are OSX, but there are a few running Linux (Centos 5.3), and, as time goes on, we expect the proportion of Linux workstations to increase (at some point, we expect to move the server side over to Linux too, but for now we're running with what we've already got) To ensure that the Linux and OSX workstations both see user's home directories in the same place, I shared the home directories using NFS. On the server end, the home directories are stored in: /Volumes/data/company_users This is mounted on the workstations to: /mount/company_users This work fine on the Linux workstations, but there is some weirdness under OSX. For the user who is logged in through the GUI, it all works just fine. However, if a user tries to SSH into a machine that they are not the primary user on, they often have no access to their own home directory. It looks as though OSX is trying to do something else to the user home directories mount point when you log in through the GUI.... For example, on this machine (nv001), I (hugh) am logged into the GUI. Last login: Mon Mar 8 18:17:52 on ttys011 [nv001:~] hugh% ls -al /mount/company_users total 40 drwxrwxrwx 26 hugh wheel 840 27 Jan 19:09 . drwxr-xr-x 6 admin admin 204 19 Dec 18:36 .. drwx------+ 128 hugh staff 4308 27 Feb 23:36 hugh drwx------+ 26 matt staff 840 4 Dec 14:14 matt [nv001:~] hugh% So Matt's home directory is accessible to him. However, if I try to switch to him: [nv001:~] hugh% su - matt Password: su: no directory [nv001:~] hugh% Or: [nv001:~] hugh% su matt Password: tcsh: Permission denied tcsh: Trying to start from "/mount/company_users/matt" tcsh: Trying to start from "/" [nv001:/] matt% Does anyone have any idea why it might be doing this? It's causing me all sorts of problems at the moment... The only machine that I can successfully switch users at the moment is the server that the user directories are stored on, where /mount/company_users is actually just a symlink to /Volumes/data/company_users Thanks

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  • New user profile creation error - Windows cannot open *.exe

    - by Jake
    I have a windows 7 laptop with the user "mydomain\boy" that cannot log in to the laptop. the error message is something like "User profile service cannot log in the user boy". I then logged in with the domain admin account "mydomain\admin" and then went to delete the "mydomain\boy" from my computer system properties advance system settings user profiles settings. I also ensure that the user is deleted from control panel user accounts. I then also deleted the user folder c:\users\boy I also checked that the registry at this location HKLM\software\microsoft\windows nt\currentversion\profilelist\ and ensure that there is no entry for boy. I followed http://support.microsoft.com/kb/947215 using the method 3 "fix it for me" but does not seem to do anything. (or i don't know how to use it). AFTER EVERYTHING DONE ABOVE... Everytime i log in with a new user, be it boy, girl or anything other domain account (other than the admin account already created when I first logged in to begin the fix/break), it takes a long time, and when the "preparing desktop" goes away, it starts to exe cannot open error e.g. regsvr.exe etc.. file association problem with exe QUESTION (phew finally..): Please tell me how to fix it? Thanks!

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  • Mac OS X - User home directories shared via NFS

    - by Hugh
    I've run into some problems with how I've got user home directories set up on our system here. Our server is an XServe, using Open Directory to manage the user accounts. The majority of our workstations are OS X, but there are a few running Linux (Centos 5.3), and, as time goes on, we expect the proportion of Linux workstations to increase (at some point, we expect to move the server side over to Linux too, but for now we're running with what we've already got) To ensure that the Linux and OS X workstations both see user's home directories in the same place, I shared the home directories using NFS. On the server end, the home directories are stored in: /Volumes/data/company_users This is mounted on the workstations to: /mount/company_users This work fine on the Linux workstations, but there is some weirdness under OS X. For the user who is logged in through the GUI, it all works just fine. However, if a user tries to SSH into a machine that they are not the primary user on, they often have no access to their own home directory. It looks as though OS X is trying to do something else to the user home directories mount point when you log in through the GUI.... For example, on this machine (nv001), I (hugh) am logged into the GUI. Last login: Mon Mar 8 18:17:52 on ttys011 [nv001:~] hugh% ls -al /mount/company_users total 40 drwxrwxrwx 26 hugh wheel 840 27 Jan 19:09 . drwxr-xr-x 6 admin admin 204 19 Dec 18:36 .. drwx------+ 128 hugh staff 4308 27 Feb 23:36 hugh drwx------+ 26 matt staff 840 4 Dec 14:14 matt [nv001:~] hugh% So Matt's home directory is accessible to him. However, if I try to switch to him: [nv001:~] hugh% su - matt Password: su: no directory [nv001:~] hugh% Or: [nv001:~] hugh% su matt Password: tcsh: Permission denied tcsh: Trying to start from "/mount/company_users/matt" tcsh: Trying to start from "/" [nv001:/] matt% Does anyone have any idea why it might be doing this? It's causing me all sorts of problems at the moment... The only machine that I can successfully switch users at the moment is the server that the user directories are stored on, where /mount/company_users is actually just a symlink to /Volumes/data/company_users

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  • Ubuntu, User Accounts messed up

    - by Vor
    I need to fix Ubuntu Accounts some how but don't really see how it could be done. The problem is: files /etc/passwd and /etc/hostname and /etc/hosts where changed. /etc/passwd After John:x:1000:1000:John,,,:/home/serg:/bin/bash Befoure serg:x:1000:1000:John,,,:/home/serg:/bin/bash /etc/hosts After 127.0.0.1 localhost 127.0.1.1 John-The-Rippe Befoure 127.0.0.1 localhost 127.0.1.1 serg-Protege /etc/hostname After John-The-Ripper Befoure serg-PORTEGE-Z835 I was trying to simply changed this files but can not do this because permission denied. When I'm trying to login as a root I got this message: John@John-The-Ripper:~$ sudo -s [sudo] password for John: John is not in the sudoers file. This incident will be reported The file sudoers is empty: John@John-The-Ripper:~$ vi /etc/sudoers When I type users in cp: John@John-The-Ripper:~$ users John John When I type id, I got this: John@John-The-Ripper:~$ id uid=1000(John) gid=1000(serg) groups=1000(serg) This doesn't work eather: John@John-The-Ripper:~$ usermod -l John serg usermod: user 'serg' does not exist John@John-The-Ripper:~$ adduser serg adduser: Only root may add a user or group to the system. ater. Then I tried to go to the GRUB menu and from there log in as a root. I did this, but however When I tryed to create user serg, It gave me an error that group already exist. When I tried to change /etc/passwd it said 'permission denied' And this doens't do the trick: John@John-The-Ripper:~$ visudo visudo: /etc/sudoers: Permission denied visudo: /etc/sudoers: Permission denied Also The last thing I tried to do is to create a bootable USB and reinstall ubuntu, however I can not open USB-Creator because it asked me a root passwd. But it doesn't work. HELP ME PLEASE =)))

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  • Managing User & Role Security with Oracle SQL Developer

    - by thatjeffsmith
    With the advent of SQL Developer v3.0, users have had access to some powerful database administration features. Version 3.1 introduced more powerful features such as an interface to Data Pump and RMAN. Today I want to talk about some very simple but frequently ran tasks that SQL Developer can assist with, like: identifying privs granted to users managing role privs assigning new roles and privs to users & roles Before getting started, you’ll need a connection to the database with the proper privileges. The common ROLE used to accomplish this is the ‘DBA‘ role. Curious as to what the DBA role is actually comprised of? Let’s find out! Open the DBA Console First make sure you’re connected to the database you want to manage security on with a privileged administrator account. Then open the View menu and select ‘DBA.’ Accessing the DBA panel ‘Create’ a Connection Click on the green ‘+’ button in the DBA panel. It will ask you to choose a previously defined SQL Developer connection. Defining a DBA connection in Oracle SQL Developer Once connected you will see a tree list of DBA features you can start interacting with. Expand the ‘Security’ Tree Node As you click on an object in the DBA panel, the ‘viewer’ will open on the right-hand-side, just like you are accustomed to seeing when clicking on a table or stored procedure. Accessing the DBA role If I’m a newly hired Oracle DBA, the first thing I might want to do is become very familiar with the DBA role. People will be asking you to grant them this role or a subset of its privileges. Once you see what the role can do, you will become VERY protective of it. My favorite 3-letter 4-letter word is ‘ANY’ and the DBA role is littered with privileges like this: ANY TABLE privs granted to DBA role So if this doesn’t freak you out, then maybe you should re-consider your career path. Or in other words, don’t be granting this role to ANYONE you don’t completely trust to take care of your database. If I’m just assigned a new database to manage, the first thing I might want to look at is just WHO has been assigned the DBA role. SQL Developer makes this easy to ascertain, just click on the ‘User Grantees’ panel. Who has the keys to your car? Making Changes to Roles and Users If you mouse-right-click on a user in the Tree, you can do individual tasks like grant a sys priv or expire an account. But, you can also use the ‘Edit User’ dialog to do a lot of work in one pass. As you click through options in these dialogs, it will build the ‘ALTER USER’ script in the SQL panel, which can then be executed or copied to the worksheet or to your .SQL file to be ran at your discretion. A Few Clicks vs a Lot of Typing These dialogs won’t make you a DBA, but if you’re pressed for time and you’re already in SQL Developer, they can sure help you make up for lost time in just a few clicks!

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  • Oracle Fusion Applications User Experience Design Patterns: Feeling the Love after Launch

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceIn the first video by the Oracle Applications User Experience team on the Oracle Partner Network, Vice President Jeremy Ashley said that Oracle is looking to expand the ecosystem of support for Oracle’s applications customers as they begin to assess their investment and adoption of Oracle Fusion Applications. Oracle has made a massive investment to maintain the benefits of the Fusion Applications User Experience. This summer, the Applications User Experience team released the Oracle Fusion Applications user experience design patterns.Design patterns help create consistent experiences across devices.The launch has been very well received:Angelo Santagata, Senior Principal Technologist and Fusion Middleware evangelist for Oracle,  wrote this to the system integrator community: “The web site is the result of many years of Oracle R&D into user interface design for Fusion Applications and features a really cool web app which allows you to visualise the UI components in action.”  Grant Ronald, Director of Product Management, Application Development Framework (ADF) said: “It’s a science I don't understand, but now I don't have to ... Now you can learn from the UX experience of Fusion Applications.”Frank Nimphius, Senior Principal Product Manager, Oracle (ADF) wrote about the launch of the design patterns for the ADF Code Corner, and Jürgen Kress, Senior Manager EMEA Alliances & Channels for Fusion MiddleWare and Service Oriented Architecture, (SOA), shared the news with his Partner Community. Oracle Twitter followers also helped spread the message about the design patterns launch: ?@bex – Brian Huff, founder and Chief Software Architect for Bezzotech, and Oracle ACE Director:“Nifty! The Oracle Fusion UX team just released new ADF design patterns.”@maiko_rocha, Maiko Rocha, Oracle Consulting Solutions Architect and Oracle FMW engineer: “Haven't seen any other vendor offer such comprehensive UX Design Patterns catalog for free!”@zirous_chad, Chad Thompson, Senior Solutions Architect for Zirous, Inc. and ADF Developer:Wow - @ultan and company did a great job with the Fusion UX PatternsWhat is a user experience design pattern?A user experience design pattern is a re-usable, usability tested functional blueprint for a particular user experience.  Some examples are guided processes, shopping carts, and search and search results.  Ultan O’Broin discusses the top design patterns every developer should know.The patterns that were just released are based on thousands of hours of end-user field studies, state-of-the-art user interface assessments, and usability testing.  To be clear, these are functional design patterns, not technical design patterns that developers may be used to working with.  Because we know there is a gap, we are putting together some training that will help close that gap.Who should care?This is an offering targeted primarily at Application Development Framework (ADF) developers. If you are faced with the following questions regarding Fusion Applications, you will want to know and learn more:•    How do I build something that looks like Fusion Applications?•    How do I build a next-generation application?•    How do I extend a Fusion Application and maintain the user experience?•    I don’t want to re-invent the wheel on the user interface, so where do I start?•    I need to build something that will eventually co-exist with Fusion Applications. How do I do that?These questions are relevant to partners with an ADF competency, individual practitioners, or small consultancies with an ADF specialization, and customers who are trying to shift their IT staff over to supporting Fusion Applications.Where you can find out more?OnlineOur Fusion User Experience design patterns maven is Ultan O’Broin. The Oracle Partner Network is helping our team bring this first e-seminar to you in order to go into a more detail on what this means and how to take advantage of it:? Webinar: Build a Better User Experience with Oracle: Oracle Fusion Applications Functional Design PatternsSept 20, 2012 , 10:30am-11:30am PacificDial-In:  1. 877-664-9137 / Passcode 102546?International:  706-634-9619  http://www.intercall.com/national/oracleuniversity/gdnam.htmlAccess the Live Event Or Via Webconference Access http://ouweb.webex.com  ?and enter this session number: 598036234At a Usergroup eventThe Fusion User Experience Advocates (FXA) are also going to be getting some deep-dive training on this content and can share it with local user groups.At OpenWorld Ultan O’Broin               Chris MuirIf you will be at OpenWorld this year, our own Ultan O’Broin will be visiting the ADF demopod to say hello, thanks to Shay Shmeltzer, Senior Group Manager for ADF outbound communication and at the OTN lounge: Monday 10-10:45, Tuesday 2:15-2:45, Wednesday 2:15-3:30 ?  Oracle JDeveloper and Oracle ADF,  Moscone South, Right - S-207? “ADF Meet and Greett”, OTN Lounge, Wednesday 4:30 And I cannot talk about OpenWorld and ADF without mentioning Chris Muir’s ADF EMG event: the Year After the Year Of the ADF Developer – Sunday, Sept 30 of OpenWorld. Chris has played host to Ultan and the Applications user experience message for his online community and is now a seasoned UX expert.Expect to see additional announcements about expanded and training on similar topics in the future.

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  • iOS User guidelines at startup

    - by user963737
    I was wondering is there a way to give the user a small guided tour of the app with small pops exactly above the UI elements indicating what it will do and not using the standard popups which iOS has. Something like if an icon is used to post status there should be a small pop up on top of it which tells us it is used to post status and can be closed a standard in in games to introduce the player to their UI.

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  • Add domain user as local admin in Windows 7 using VPN to connect to domain

    - by kev
    I am rebuilding my work computer from scratch and need to add my domain user as a local admin on my computer. I have successfully added my PC to the domain, but I cannot add my domain user account to the local admins. I have tried to do the following: Connect to the work domain using a Windows VPN Add my computer to the work domain Start right click on Computer Manage - go to Users and Groups right click on Administrators group and add my domain user The problem is that after adding my domain user to the Administrators group, I don't see my domain user under the Local Users group. When I try to log on as my domain user I get the following error message: There are currently no logon servers available to service the logon request Any ideas?

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  • Oracle Enterprise Manager content at Collaborate 12 - the only user-driven and user-run Oracle conference

    - by Anand Akela
    From April 22-26, 2012, Oracle takes Las Vegas. Thousands of Oracle professionals will descend upon the Mandalay Bay Convention Center for a weeks worth of education sessions, networking opportunities and more, at the only user-driven and user-run Oracle conference - COLLABORATE 12. This is one of the best opportunities for you to learn more about Oracle technology including Oracle Enterprise Manager. Here is a summary of an impressive line-up of Oracle Enterprise Manager related content at COLLABORATE 12. Customer Presentations Stability in Real World with SQL Plan Management Upgrading to Oracle Enterprise Manager 12c - Best Practices Making OEM Sing and Dance with EMCLI Oracle Real Application Testing: A look under the hood Optimizing Oracle E-Business Suite on Exadata Experiences with OracleVM 3 and Grid Control in an Oracle BIEE environment. Right Cloud-- How to Avoid the False Cloud by using Oracle Technologies Forgetting something? Standarize your database monitoring environment with Enterprise Manager 11g Implementing E-Business Suite R12 in a Federal Cloud - Lessons Learned Cloud Computing Boot Camp: New DBA Features in Oracle Enterprise Manager Cloud Control 12c Oracle Enterprise Manager 12c, Whats Changed, Whats New? Monitoring a WebCenter Content Deployment with Enterprise Manager Enterprise Manager 12c Cloud Control: New Features and Best Practices (for IOUG registrants only) Oracle Presentations Roadmap Session: Total Cloud Control with Oracle Enterprise Manager 12c Real World Performance (complimentary for IOUG registrants only) Database-as-a-Service: Enterprise Cloud in Three Simple Steps Bullet-proof Your Enterprise, SOA & Cloud Investments Using Oracle Enterprise Gateway What’s New for Oracle WebLogic Management: Capabilities that Scripting Cannot Provide Exadata Boot Camp: Complete Oracle Exadata Management with Oracle Enterprise Manager Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Tony Berk
    Last week in New York, Mark Hurd and Anthony Lye hosted the Experience Revolution announcing Oracle Customer Experience. Now we are announcing the chance for you to learn more about customer experience. The Oracle Customer Experience Summit @ OpenWorld (October 3-5, separate registration required) is a new conference alongside OpenWorld in San Francisco bringing together leading brands and experts to share their insights, success stories and lessons learned to help you and your organization succeed in the Experience Revolution. You will learn about Oracle’s vision, strategy and complete solutions for customer experience and have access to interactive workshops and extensive networking opportunities. In addition to the knowledge packed CRM sessions at OpenWorld (September 30 - October 4), the Customer Experience Summit provides additional opportunities to learn best practices, strategy and tips and tricks to differentiate your brand. Content tracks will focus on Chief Customer Officers, Marketing and Sales, Service and Support, and Commerce and Loyalty.  It is now a full week of tactical and strategic learning and discussions with Oracle and industry experts. Register for OpenWorld and the Customer Experience Summit now! Register for both together to get the package price. Early bird specials for both conferences expire on July 13th!

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Michael Seback
    Businesses worldwide are operating in a new era. Customers are taking charge of their relationships with brands, and the customer experience has become the most important differentiator and driver of business value. Where is the experience heading? And how can businesses take advantage of the customer experience revolution?  Find out from experts at a one-of-a-kind event:  Oracle Customer Experience Summit @ OpenWorld Preview the Conference Schedule for October 3 – 5, 2012 Registration - Wednesday October 3, 7:00 a.m.–6:30 p.m. Westin St. Francis, Moscone West, South, Hilton San Francisco, and Hotel Nikko Sample Sessions: The Experience Imperative - Wednesday October 3, 12:30 p.m.–2:30 p.m. Mark Hurd, President, Oracle Anthony Lye, Senior Vice President, Oracle Cloud Applications Strategy David Vap, Global Vice President, Product Development, Oracle Mike Svatek, Chief Strategy Officer, Bazaarvoice Leading the Experience Revolution - Wednesday October 3, 3:45 p.m.–4:45 p.m. Seth Godin, Best-Selling Author, Founder of Squidoo.com David Vap, Global Vice President, Product Development, Oracle Driving a Customer Experience Strategy - Wednesday October 3, 5:00 p.m.–6:00 p.m. David Vap, Global Vice President, Product Development, Oracle Matthew Banks, Senior Director, Customer Experience Solutions, Oracle Register now.

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  • DotNetNuke Boston User Group

    - by Rob Chartier
    Eric, over at the Boston DNN User Group has graciously invited me to give a presentation to his User Group on May 17th.  Come join me for an open discussion on “DotNetNuke – A look inside”.  I will cover topics like how we are adopting the Agile methodologies at a corporate level, how we are best utilizing Scrum, a sneak peek at the roadmap for 2010, and how YOU can participate with the future direction of the product. If you are currently a partner or a customer of DotNetNuke please feel free to attend and reach out, I’m sure Eric would love the extra attendance!  I would love to start putting faces to the names of so many of you.

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  • Working with Lightweight User Interface Toolkit (LWUIT) 1.4

    - by janice.heiss(at)oracle.com
    Vikram Goyal's informative and practical article, "Working with Lightweight User Interface Toolkit (LWUIT) 1.4," shows developers how to best take advantage of LWUIT 1.4. LWUIT is a user interface library designed to bring uniformity and cross mobile interface functionality to applications developed using Java Platform, Micro Edition (Java ME). Version 1.4 offers support for XHTML, multi-line text fields, and customization to the virtual keyboard.Goyal notes in the article that, "Perhaps the most important feature of this release is the ability for LWUIT to support XHTML. Specifically, it now supports XHTML MP (Mobile Platform) 1.0, a version of XHTML designed for mobile phones. To be even more specific, it now supports CSS styling for the HTMLComponent within the LWUIT library through Wireless Application Protocol CSS (WCSS)." Read the entire article here. 

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  • Ubuntu user credentials, file permissions

    - by user9843
    I am using Ubuntu 10.10 for web development by using the symfony framework. Normally I install Ubuntu Lamp (Turnkey edition), log in as root and configure all the necessary software in the server needed to work with symfony. (Samba, symfony etc) The problem is when I am root the file permissions are not set right for the Samba and symfony systems. All things I do/create in the terminal (CLI) of Ubuntu create file permissions for the user root. Off course I know how to change them afterwards but that takes up time I could spend programming. When ready I am using the box via my network, creating several site directorys directly from my pc on the server. There are multiple sites on this developer server as directorys under /var/www/ there are no virtual hosts. My question is how to create or set a user after installation of Ubuntu with the right credentials and rights?

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  • Proper policy for user setup

    - by Dave Long
    I am still fairly new to linux hosting and am currently working on some policies for our production ubuntu servers. The servers are public facing webservers with ssh access from the public network and database servers with ssh access from the internal private network. We are a small hosting company so in the past with windows servers we used one user account and one password that each of us used internally. Anyone outside of the company who needed to access the server for FTP or anything else had their own user account. Is that okay to do in the linux world, or would most people recommend using individual accounts for each person who needs to access the server?

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  • Does using a PHP framework count as experience using PHP to a company that doesn't use that framework?

    - by sq1020
    I've started working at a company that uses the Yii PHP framework. I'm mostly using Yii but also some frontend stuff like jQuery and Ajax. What I'm worried about is limiting my skill set to a framework that isn't very popular. I mean, if the company I worked for was using Ruby on Rails or even Django, I wouldn't have this feeling of concern for the future. My first question is then, in regards to being able to find a job in the future somewhere else, is my feeling of concern warranted? Secondly, I see a lot of PHP jobs out there but do you think experience using a PHP framework counts as valuable experience to a company that doesn't use that particular framework or any framework at all?

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  • Best way to let users choose country/language when submiting an URL to a directory

    - by Claudiu
    Hi all, I want to offer the user the possibility to add the country/language for websites they would submit to a fairly simple website directory. I have a folder with flags from http://www.famfamfam.com/lab/icons/flags/ . The flag images are named according to the ISO 3166-1 alpha-2 country codes, meaning that I could make a PHP script that would be able to retrieve images and the name of the country retrieved from the image name (not the full name, but it wouldn't be necessary). Just to make things clearer, I couldn't find a proper combo-box jQuery plugin for my needs (that would act exactly like the native but with an icon before the text) and don't really have the time to develop one on my own. Considering the number of images, I also wouldn't just display them all with a radio box near them. Also, having a classic drop-down list would be a nightmare for me as I would have to assign the short country name manually to each entry, or do it once for every country. Offering the user a dropdown list with the short country names but no flag near them would also be unfriendly and confusing. The idea is that every website featured in the directory would have the country flag icon near it. I have the images named properly but I don't know how to let the user choose the right image for their website. Any idees? Thank you all in advance! EDIT Temporary solution is this file: http://www.andrewpatton.com/countrylist.csv It contains a list of countries including various other info, like the short country name, the same name that's used for the flag images. I can take that information and have a classic like this: <select name="countries"> <option value="ro">Romania</option> <option value="ie">Ireland</option> <!-- and so on --> </select> Still, If anybody has a better idea...

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  • Best way to let users choose country/language when submiting an URL to a directory

    - by Claudiu
    I want to offer the user the possibility to add the country/language for websites they would submit to a fairly simple website directory. I have a folder with flags from http://www.famfamfam.com/lab/icons/flags/ . The flag images are named according to the ISO 3166-1 alpha-2 country codes, meaning that I could make a PHP script that would be able to retrieve images and the name of the country retrieved from the image name (not the full name, but it wouldn't be necessary). Just to make things clearer, I couldn't find a proper combo-box jQuery plugin for my needs (that would act exactly like the native but with an icon before the text) and don't really have the time to develop one on my own. Considering the number of images, I also wouldn't just display them all with a radio box near them. Also, having a classic drop-down list would be a nightmare for me as I would have to assign the short country name manually to each entry, or do it once for every country. Offering the user a dropdown list with the short country names but no flag near them would also be unfriendly and confusing. The idea is that every website featured in the directory would have the country flag icon near it. I have the images named properly but I don't know how to let the user choose the right image for their website. Any idees? Thank you all in advance! EDIT Temporary solution is this file: http://www.andrewpatton.com/countrylist.csv It contains a list of countries including various other info, like the short country name, the same name that's used for the flag images. I can take that information and have a classic like this: <select name="countries"> <option value="ro">Romania</option> <option value="ie">Ireland</option> <!-- and so on --> </select> Still, If anybody has a better idea...

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  • You Say You Want a (Customer Experience) Revolution

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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  • caches domain user on local PC

    - by user630320
    We have a fully working domain in UK and around the world we have user who use VPN ( checkpoint) to connect to or domain. One of the user in USA has a laptop which he never logged on to before ( it does caches the user login details). Does anyone know how to cache user login information on this laptop. I have tried netdom trust to add this user to the laptop but i was not able to do this. At the moment user is logging in with a local administrator account and then using VPN to log on to our domain but when it comes to accessing files on domain user get access deieded. When user try to login it gets There are currently no log on servers available to service the logon request Does anyone know how to add user.

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