Remote Desktop to Server 2008R2 fails from one particular Win7 client
- by Jesse McGrew
I have a VPS running Windows Web Server 2008 R2. I'm able to connect using Remote Desktop from my home PC (Windows 7), personal laptop (Windows 7), and work laptop (Windows XP).
However, I cannot connect from my work PC (Windows 7). I receive the error "The logon attempt failed" in the RDP client, and the server event log shows "An account failed to log on" with this explanation:
Subject:
Security ID: NULL SID
Account Name: -
Account Domain: -
Logon ID: 0x0
Logon Type: 3
Account For Which Logon Failed:
Security ID: NULL SID
Account Name: username
Account Domain: hostname
Failure Information:
Failure Reason: Unknown user name or bad password.
Status: 0xc000006d
Sub Status: 0xc0000064
Process Information:
Caller Process ID: 0x0
Caller Process Name: -
Network Information:
Workstation Name: JESSE-PC
Source Network Address: -
Source Port: -
Detailed Authentication Information:
Logon Process: NtLmSsp
Authentication Package: NTLM
Transited Services: -
Package Name (NTLM only): -
Key Length: 0
I can connect from the offending work PC if I start up Windows XP Mode and use the RDP client inside that.
The server is part of a domain but my account is local, so I'm logging in using a username of the form hostname\username. None of the clients are part of a domain. The server uses a self-signed certificate, and connecting from home I get a warning about that, but connecting from work I just get the logon error.