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  • Oracle Fusion Middleware on YouTube

    - by Michelle Kimihira
    Now, you can watch Fusion Middleware videos on YouTube (Channel = OracleFusionMiddle). Today, we are featuring 2 customer interviews with Amit Zavery, VP of Product Management, Oracle Fusion Middleware: UL achives exponential growth using Oracle Engineered Systems Boeing transforms their supply chain process using Oracle Business Process Management Check it out today! Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Testing the Effectiveness of Your Web Marketing Strategies

    Web marketing is a great option to choose when seeking to establish an online customer base for your product. Yet there is more than just advertising, marketing and generating SEO content for your site as all these strategies could fail to generate sales for your product. Given that e-commerce is a dynamic, ever changing business platform, it is important that an online business owner keeps testing the effectiveness of their online marketing strategies.

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  • Engage Customers & Empower Employees

    - by Michelle Kimihira
    Oracle WebCenter and Oracle Identity Management help people collaborate more efficiently with social tools that optimize connections between people, information and applications while ensuring timely, relevant and accurate information is always available. See this demo with Andy Kershaw, Senior Director of Product Management, Oracle WebCenter. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook and YouTube Subscribe to our regular Fusion Middleware Newsletter

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  • “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

    - by Kathryn Perry
    A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

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  • Two Basic Steps to Enhance Your Web Presence and Brand Recognition

    If you are a confident business person, you must believe that your product is the best a client can get. To present this information to prospective clients, you will need assistance to direct web traffic of users seeking your product to your website where you will have the opportunity to convince them that buying from you will not be a mistake. Most business people stop at stage one because they fail to attract the right clients, they are said to have practically no web presence.

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  • Applications Unlimited and Siebel 8.0

    Scott Nash,Vice President, Product management updates listeners on the success of the Siebel 8.0 release, the customer momentum, how Oracle continues to invest in the Siebel product line and what's new for Siebel and CRM.

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  • To change url to user friendly url

    - by German
    I'm re-factoring my asp.net application from asp.net 3.5 to 4.0. Also I'm changing url to user friendly url. Example /product.aspx?id=100 to /product-name/100 All my pages indexed by search engines and the site already 6 years online. I'm planning to do 301 redirect from old pages to new one. I want to make sure I won't loose the rank and traffic. Any suggestion how to do it properly?

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  • Announcing Oracle MDM YouTube Channel!

    - by Michelle Kimihira
    We are excited about new Oracle MDM YouTube channel where you can watch videos related to Master Data Management. You will find product videos and customer videos. Be sure to subscribe to the channel, so you don't miss out! Spend a moment to visit us at: http://www.youtube.com/oraclemdm. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter Read and Subscribe to our bi-monthly Data Integration and Master Data Management Newsletter

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  • Announcement: ZFS Backup Appliance

    - by uwes
    Announcing Product Software Changes for Sun ZFS Backup Appliance Effective December 4th, 2012, Replication and Cloning software licenses are no longer mandatory purchases with Sun ZFS Backup Appliance.   Replication and Cloning are still available as optional additions on new Sun ZFS Backup Appliance quotes, or as additions to existing systems. For More Product Information Go To External: ZFS Storage Appliance Oracle.com page External: ZFS Storage Appliance Oracle Technical Network.com page External: Software download support.oracle.com page

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  • how does private sales ecommerce site work on their SEO?

    - by 142857
    In a private sales ecommerce site, users need to sign up/in before they can access the pages of website. So, even if a user tries to directly navigate to a product page, he is redirected to sign in. I am wondering then how does these sites manage their SEO, as it would imply google too can't crawl these pages, or do they completely ignore the SEO benefit of allowing google to crawl the product and catalogue pages?

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  • Firefox 4: fast, powerful, and empowering

    <b>beltzner:</b> "Today, I presented an early product plan for Firefox 4 to the Mozilla community (live, over the web!) to share our vision for the next version of Firefox, and what projects are underway to realize it. Then I invited everyone to get involved by joining our engineering or product development efforts."

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  • Hot off the Presses! The June 2014 Procurement News Collection Is Now Available

    - by LindaJ-Oracle
    Welcome To The June 2014 Procurement News CollectionIf you missed the last couple editions of the newsletter, then you will notice that our layout has changed.We want you to get the latest product news as it becomes available. So we have moved our newsletter-type articles to the Oracle EBS Support Blog where we post new product news regularly.This newsletter is now a 'News Collection' which will provide you with an easy reference to the articles that have been blogged since the previous edition.  Check it out here!

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  • Branching strategy for parallel development that won't be in the same release?

    - by Telastyn
    My team is working on a product, which for business reasons needs to be released on a regular schedule. An issue has arisen where we want to do development in parallel for the upcoming release, as well as the 'next' release. This is to become standard practice, so it's not as straightforward as cutting a feature branch for the new work. We'll continually have 2+ teams working on different releases of the same product. Is there an SCM best practice for this sort of arrangement?

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  • OPN Knowledge Zones: Have You Signed Up For Specific Updates?

    - by Cinzia Mascanzoni
    Do you want access to OPN resources, tools and product updates? Want to receive customized information relevant to your personal interests? You can now easily manage your communication preferences for the Oracle product Knowledge Zones you consider informative and useful by checking your Oracle Partner Store (OPS) account and specifying your preferences. Learn more!

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  • How long is the penalty for Duplicate ecommerce content after it has been ressurected

    - by will
    I am fixing all of the duplicate content on my ecommerce site with all orignal descriptions etc. How long does it take google to start ranking it again? I used to have a good ranking that converted quite a few sales, in the last week i have had next to nothing. Also would the disclaimer i created under each product be considered duplicate content because it is on most of my product pages & is the same.

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  • The Advantages of SEO Over Traditional Advertising

    "Build it and they'll come" - there is perhaps no worse business advise than this. Just creating a good product, or setting up a business is not enough. The most essential ingredient of a successful business is the marketing. If no one knows about your organization or product, how do you expect them to patronize you?

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  • Series On Embedded Development (Part 2) - Build-Time Optionality

    - by user12612705
    In this entry on embedded development, I'm going to discuss build-time optionality (BTO). BTO is the ability to subset your software at build-time so you only use what is needed. BTO typically pertains more to software providers rather then developers of final products. For example, software providers ship source products, frameworks or platforms which are used by developers to build other products. If you provide a source product, you probably don't have to do anything to support BTO as the developers using your source will only use the source they need to build their product. If you provide a framework, then there are some things you can do to support BTO. Say you provide a Java framework which supports audio and video. If you provide this framework in a single JAR, then developers who only want audio are forced to ship their product with the video portion of your framework even though they aren't using it. In this case, support providing the framework in separate JARs...break the framework into an audio JAR and a video JAR and let the users of your framework decide which JARs to include in their product. Sometimes this is as simple as packaging, but if, for example, the video functionality is dependent on the audio functionality, it may require coding work to cleanly separate the two. BTO can also work at install-time, and this is sometimes overlooked. Let's say your building a phone application which can use Near Field Communications (NFC) if it's available on the phone, but it doesn't require NFC to work. Typically you'd write one app for all phones (saving you time)...both those that have NFC and those that don't, and just use NFC if it's there. However, for better efficiency, you can detect at install-time if the phone supports NFC and not install the NFC portion of your app if the phone doesn't support NFC. This requires that you write the app so it can run without the optional NFC code and that you write your install app so it can detect NFC and do the right thing at install-time. Supporting install-time optionality will save persistent footprint on the phone, something your customers will appreciate, your app "neighbors" will appreciate, and that you'll appreciate when they save static footprint for you. In the next article, I'll talk about runtime optionality.

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  • The Switch Workshop, by Red Gate and Re-Wired Group

    Customers don’t just buy a product — they switch from something else. And customers don’t just leave a product — they switch to something else. It’s in these switching moments that the deepest customer insights can be found. On the 25th of July, a select group of 32 people will attend a unique, hands-on, full-day workshop at Red Gate to learn about “The Switch”. ‘Disturbing Development’Grant Fritchey & the DBA Team present the latest installment of the Top 5 hard-earned lessons of a DBA – read it now

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  • Listen To The Oracle Xsigo Webcast Replays

    - by Cinzia Mascanzoni
    For product strategy, sales plays, steps to resell, sales benefits and resources listen to the webcast replays: Xsigo Systems VAD Update: Understanding the Xsigo Channel Model & Product Strategies (November 13, 2012) Replay Xsigo Systems Partner Update: Get Ready to Sell Xsigo Systems Products With Oracle (November 15, 2012) Replay

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  • Is it possible (and practical) to search a string for arbitrary-length repeating patterns?

    - by blz
    I've recently developed a huge interest in cryptography, and I'm exploring some of the weaknesses of ECB-mode block ciphers. A common attack scenario involves encrypted cookies, whose fields can be represented as (relatively) short hex strings. Up until now, I've relied on my eyes to pick out repeating blocks, but this is rather tedious. I'm wondering what kind of algorithms (if any) could help me automate my search for repeating patterns within a string. Can anybody point me in the right direction?

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  • Examples of different architecture methodologies

    - by Lane
    Is there a resource or site which illustrates building the same application (desktop or web) using several different contrasting architectures? Such as MVP versus MVVM versus MVC, etc. It would be very helpful to see how they look side-by-side using real-world code instead of comparing written theory to written theory. I've often found that something can be described well in a book, but when you go to implement it, the subtleties and weaknesses of the theory become readily apparent.

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  • Using VLOOKUP in Excel

    - by Mark Virtue
    VLOOKUP is one of Excel’s most useful functions, and it’s also one of the least understood.  In this article, we demystify VLOOKUP by way of a real-life example.  We’ll create a usable Invoice Template for a fictitious company. So what is VLOOKUP?  Well, of course it’s an Excel function.  This article will assume that the reader already has a passing understanding of Excel functions, and can use basic functions such as SUM, AVERAGE, and TODAY.  In its most common usage, VLOOKUP is a database function, meaning that it works with database tables – or more simply, lists of things in an Excel worksheet.  What sort of things?   Well, any sort of thing.  You may have a worksheet that contains a list of employees, or products, or customers, or CDs in your CD collection, or stars in the night sky.  It doesn’t really matter. Here’s an example of a list, or database.  In this case it’s a list of products that our fictitious company sells: Usually lists like this have some sort of unique identifier for each item in the list.  In this case, the unique identifier is in the “Item Code” column.  Note:  For the VLOOKUP function to work with a database/list, that list must have a column containing the unique identifier (or “key”, or “ID”), and that column must be the first column in the table.  Our sample database above satisfies this criterion. The hardest part of using VLOOKUP is understanding exactly what it’s for.  So let’s see if we can get that clear first: VLOOKUP retrieves information from a database/list based on a supplied instance of the unique identifier. Put another way, if you put the VLOOKUP function into a cell and pass it one of the unique identifiers from your database, it will return you one of the pieces of information associated with that unique identifier.  In the example above, you would pass VLOOKUP an item code, and it would return to you either the corresponding item’s description, its price, or its availability (its “In stock” quantity).  Which of these pieces of information will it pass you back?  Well, you get to decide this when you’re creating the formula. If all you need is one piece of information from the database, it would be a lot of trouble to go to to construct a formula with a VLOOKUP function in it.  Typically you would use this sort of functionality in a reusable spreadsheet, such as a template.  Each time someone enters a valid item code, the system would retrieve all the necessary information about the corresponding item. Let’s create an example of this:  An Invoice Template that we can reuse over and over in our fictitious company. First we start Excel… …and we create ourselves a blank invoice: This is how it’s going to work:  The person using the invoice template will fill in a series of item codes in column “A”, and the system will retrieve each item’s description and price, which will be used to calculate the line total for each item (assuming we enter a valid quantity). For the purposes of keeping this example simple, we will locate the product database on a separate sheet in the same workbook: In reality, it’s more likely that the product database would be located in a separate workbook.  It makes little difference to the VLOOKUP function, which doesn’t really care if the database is located on the same sheet, a different sheet, or a completely different workbook. In order to test the VLOOKUP formula we’re about to write, we first enter a valid item code into cell A11: Next, we move the active cell to the cell in which we want information retrieved from the database by VLOOKUP to be stored.  Interestingly, this is the step that most people get wrong.  To explain further:  We are about to create a VLOOKUP formula that will retrieve the description that corresponds to the item code in cell A11.  Where do we want this description put when we get it?  In cell B11, of course.  So that’s where we write the VLOOKUP formula – in cell B11. Select cell B11: We need to locate the list of all available functions that Excel has to offer, so that we can choose VLOOKUP and get some assistance in completing the formula.  This is found by first clicking the Formulas tab, and then clicking Insert Function:   A box appears that allows us to select any of the functions available in Excel.  To find the one we’re looking for, we could type a search term like “lookup” (because the function we’re interested in is a lookup function).  The system would return us a list of all lookup-related functions in Excel.  VLOOKUP is the second one in the list.  Select it an click OK… The Function Arguments box appears, prompting us for all the arguments (or parameters) needed in order to complete the VLOOKUP function.  You can think of this box as the function is asking us the following questions: What unique identifier are you looking up in the database? Where is the database? Which piece of information from the database, associated with the unique identifier, do you wish to have retrieved for you? The first three arguments are shown in bold, indicating that they are mandatory arguments (the VLOOKUP function is incomplete without them and will not return a valid value).  The fourth argument is not bold, meaning that it’s optional:   We will complete the arguments in order, top to bottom. The first argument we need to complete is the Lookup_value argument.  The function needs us to tell it where to find the unique identifier (the item code in this case) that it should be retuning the description of.  We must select the item code we entered earlier (in A11). Click on the selector icon to the right of the first argument: Then click once on the cell containing the item code (A11), and press Enter: The value of “A11” is inserted into the first argument. Now we need to enter a value for the Table_array argument.  In other words, we need to tell VLOOKUP where to find the database/list.  Click on the selector icon next to the second argument: Now locate the database/list and select the entire list – not including the header line.  The database is located on a separate worksheet, so we first click on that worksheet tab: Next we select the entire database, not including the header line: …and press Enter.  The range of cells that represents the database (in this case “’Product Database’!A2:D7”) is entered automatically for us into the second argument. Now we need to enter the third argument, Col_index_num.  We use this argument to specify to VLOOKUP which piece of information from the database, associate with our item code in A11, we wish to have returned to us.  In this particular example, we wish to have the item’s description returned to us.  If you look on the database worksheet, you’ll notice that the “Description” column is the second column in the database.  This means that we must enter a value of “2” into the Col_index_num box: It is important to note that that we are not entering a “2” here because the “Description” column is in the B column on that worksheet.  If the database happened to start in column K of the worksheet, we would still enter a “2” in this field. Finally, we need to decide whether to enter a value into the final VLOOKUP argument, Range_lookup.  This argument requires either a true or false value, or it should be left blank.  When using VLOOKUP with databases (as is true 90% of the time), then the way to decide what to put in this argument can be thought of as follows: If the first column of the database (the column that contains the unique identifiers) is sorted alphabetically/numerically in ascending order, then it’s possible to enter a value of true into this argument, or leave it blank. If the first column of the database is not sorted, or it’s sorted in descending order, then you must enter a value of false into this argument As the first column of our database is not sorted, we enter false into this argument: That’s it!  We’ve entered all the information required for VLOOKUP to return the value we need.  Click the OK button and notice that the description corresponding to item code “R99245” has been correctly entered into cell B11: The formula that was created for us looks like this: If we enter a different item code into cell A11, we will begin to see the power of the VLOOKUP function:  The description cell changes to match the new item code: We can perform a similar set of steps to get the item’s price returned into cell E11.  Note that the new formula must be created in cell E11.  The result will look like this: …and the formula will look like this: Note that the only difference between the two formulae is the third argument (Col_index_num) has changed from a “2” to a “3” (because we want data retrieved from the 3rd column in the database). If we decided to buy 2 of these items, we would enter a “2” into cell D11.  We would then enter a simple formula into cell F11 to get the line total: =D11*E11 …which looks like this… Completing the Invoice Template We’ve learned a lot about VLOOKUP so far.  In fact, we’ve learned all we’re going to learn in this article.  It’s important to note that VLOOKUP can be used in other circumstances besides databases.  This is less common, and may be covered in future How-To Geek articles. Our invoice template is not yet complete.  In order to complete it, we would do the following: We would remove the sample item code from cell A11 and the “2” from cell D11.  This will cause our newly created VLOOKUP formulae to display error messages: We can remedy this by judicious use of Excel’s IF() and ISBLANK() functions.  We change our formula from this…       =VLOOKUP(A11,’Product Database’!A2:D7,2,FALSE) …to this…       =IF(ISBLANK(A11),”",VLOOKUP(A11,’Product Database’!A2:D7,2,FALSE)) We would copy the formulas in cells B11, E11 and F11 down to the remainder of the item rows of the invoice.  Note that if we do this, the resulting formulas will no longer correctly refer to the database table.  We could fix this by changing the cell references for the database to absolute cell references.  Alternatively – and even better – we could create a range name for the entire product database (such as “Products”), and use this range name instead of the cell references.  The formula would change from this…       =IF(ISBLANK(A11),”",VLOOKUP(A11,’Product Database’!A2:D7,2,FALSE)) …to this…       =IF(ISBLANK(A11),”",VLOOKUP(A11,Products,2,FALSE)) …and then copy the formulas down to the rest of the invoice item rows. We would probably “lock” the cells that contain our formulae (or rather unlock the other cells), and then protect the worksheet, in order to ensure that our carefully constructed formulae are not accidentally overwritten when someone comes to fill in the invoice. We would save the file as a template, so that it could be reused by everyone in our company If we were feeling really clever, we would create a database of all our customers in another worksheet, and then use the customer ID entered in cell F5 to automatically fill in the customer’s name and address in cells B6, B7 and B8. If you would like to practice with VLOOKUP, or simply see our resulting Invoice Template, it can be downloaded from here. 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