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  • What Should You Look for In a CRM Demo?

    - by charles.knapp
    I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

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  • Handling Indirection and keeping layers of method calls, objects, and even xml files straight

    - by Cervo
    How do you keep everything straight as you trace deeply into a piece of software through multiple method calls, object constructors, object factories, and even spring wiring. I find that 4 or 5 method calls are easy to keep in my head, but once you are going to 8 or 9 calls deep it gets hard to keep track of everything. Are there strategies for keeping everything straight? In particular, I might be looking for how to do task x, but then as I trace down (or up) I lose track of that goal, or I find multiple layers need changes, but then I lose track of which changes as I trace all the way down. Or I have tentative plans that I find out are not valid but then during the tracing I forget that the plan is invalid and try to consider the same plan all over again killing time.... Is there software that might be able to help out? grep and even eclipse can help me to do the actual tracing from a call to the definition but I'm more worried about keeping track of everything including the de-facto plan for what has to change (which might vary as you go down/up and realize the prior plan was poor). In the past I have dealt with a few big methods that you trace and pretty much can figure out what is going on within a few calls. But now there are dozens of really tiny methods, many just a single call to another method/constructor and it is hard to keep track of them all.

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  • Real world pitfalls of introducing F# into a large codebase and engineering team

    - by nganju
    I'm CTO of a software firm with a large existing codebase (all C#) and a sizable engineering team. I can see how certain parts of the code would be far easier to write in F#, resulting in faster development time, fewer bugs, easier parallel implementations, etc., basically overall productivity gains for my team. However, I can also see several productivity pitfalls of introducing F#, namely: 1) Everyone has to learn F#, and it's not as trivial as switching from, say, Java to C#. Team members that have not learned F# will be unable to work on F# parts of the codebase. 2) The pool of hireable F# programmers, as of now (Dec 2010) is non-existent. Search various software engineer resume databases for "F#", way less than 1% of resumes contain the keyword. 3) Community support as of now (Dec 2010) is less available. You can google almost any problem in C# and find someone that has already dealt with it, not so with F#. Third party tool support (NUnit, Resharper etc) is also sketchy. I realize that this is a bit Catch-22, i.e. if people like me don't use F# then the community and tools will never materialize, etc. But, I've got a company to run, and I can be cutting edge but not bleeding edge. Any other pitfalls I'm not considering? Or anyone care to rebut the pitfalls I've mentioned? I think this is an important discussion and would love to hear your counter-arguments in this public forum that may do a lot to increase F# adoption by industry. Thanks.

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  • How to explain a layperson why a developer should not be interrupted while neck-deep in coding?

    - by András Szepesházi
    If you just consider the second part of my question, "Why a developer should not be interrupted while neck-deep in coding", that has been discussed a number of times by smart people. Heck, even the co-founder of SO, Joel Spolsky, wrote a blog post about "getting in the zone" and "being knocked out of the zone" and why it takes an average of 15 minutes to achieve productivity when participating in complex, software development related tasks. So I think the why has been established. What I'm interested in is how to explain all that to somebody who doesn't know beans about Beans (khmm I mean software development). How to tell the wife, or the funny guy from accounting at the workplace, or the long time friend who pings you on Skype every 30 minutes with a "Wazzzzzzup?!", that all the interruptions have a much deeper impact on your work than the obvious 30 seconds they took from your time. Obviously you can't explain it by sentences like "I have to juggle a lot of variable names in my short term memory" unless you want to be the target of blank stares or friendly abuse. I'd like to be able to explain all that to non-developers in a way that will make them clearly understand - without being offensive, elitist or too technical.

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  • Who is likely to need the most this high-quality, measurable, reliable approach to software? [closed]

    - by Marek Cruz
    Software engineering is the application of principles of engineering to software. Trouble is, most of those who like to flatter with the title "software engineer" don't do that. They just keep writing code and patching it until it's stable enough to foist off on users. That's not software engineering. Who is likely to need the most the practice of software engineering? (with all the project planning, requirements engineering, software design, implementation based on the design, testing, deployment, awareness of IEEE standards, metrics, security, dependability, usability, etc.)

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  • Customizing the NUnit GUI for data-driven testing

    - by rwong
    My test project consists of a set of input data files which is fed into a piece of legacy third-party software. Since the input data files for this software are difficult to construct (not something that can be done intentionally), I am not going to add new input data files. Each input data file will be subject to a set of "test functions". Some of the test functions can be invoked independently. Other test functions represent the stages of a sequential operation - if an earlier stage fails, the subsequent stages do not need to be executed. I have experimented with the NUnit parametrized test case (TestCaseAttribute and TestCaseSourceAttribute), passing in the list of data files as test cases. I am generally satisfied with the the ability to select the input data for testing. However, I would like to see if it is possible to customize its GUI's tree structure, so that the "test functions" become the children of the "input data". For example: File #1 CheckFileTypeTest GetFileTopLevelStructureTest CompleteProcessTest StageOneTest StageTwoTest StageThreeTest File #2 CheckFileTypeTest GetFileTopLevelStructureTest CompleteProcessTest StageOneTest StageTwoTest StageThreeTest This will be useful for identifying the stage that failed during the processing of a particular input file. Is there any tips and tricks that will enable the new tree layout? Do I need to customize NUnit to get this layout?

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  • How best to keep bumbling, non-technical managers at bay and still deliver good work?

    - by Curious
    This question may be considered subjective (I got a warning) and be closed, but I will risk it, as I need some good advice/experience on this. I read the following at the 'About' page of Fog Creek Software, the company that Joel Spolsky founded and is CEO of: Back in the year 2000, the founders of Fog Creek, Joel Spolsky and Michael Pryor, were having trouble finding a place to work where programmers had decent working conditions and got an opportunity to do great work, without bumbling, non-technical managers getting in the way. Every high tech company claimed they wanted great programmers, but they wouldn’t put their money where their mouth was. It started with the physical environment (with dozens of cubicles jammed into a noisy, dark room, where the salespeople shouting on the phone make it impossible for developers to concentrate). But it went much deeper than that. Managers, terrified of change, treated any new idea as a bizarre virus to be quarantined. Napoleon-complex junior managers insisted that things be done exactly their way or you’re fired. Corporate Furniture Police writhed in agony when anyone taped up a movie poster in their cubicle. Disorganization was so rampant that even if the ideas were good, it would have been impossible to make a product out of them. Inexperienced managers practiced hit-and-run management, issuing stern orders on exactly how to do things without sticking around to see the farcical results of their fiats. And worst of all, the MBA-types in charge thought that coding was a support function, basically a fancy form of typing. A blunt truth about most of today's big software companies! Unfortunately not every developer is as gutsy (or lucky, may I say?) as Joel Spolsky! So my question is: How best to work with such managers, keep them at bay and still deliver great work?

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  • Do you believe it's a good idea for Software Engineers to have to work as Quality Assurance Engineers for some period of time?

    - by Macy Abbey
    I believe it is. Why? I've encountered many Software Engineers who believe they are somehow superior to QA engineers. I think it may help quench this belief if they do the job of a QA engineer for some time, and realize that it is a unique and valuable skill-set of its own. The better a Software Engineer is at testing their own programs, the less cost in time their code incurs when making its way through the rest of the software development life-cycle. The more time a Software Engineer spends thinking about how a program can break, the more often they are to consider these cases as they are developing them, thus reducing bugs in the end product. A Software Engineer's definition of "complete" is always interesting...if they have spent time as a QA engineer maybe this definition will more closely match the designer of the software's. What do you all think?

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  • Unable to remove the lock by normal means

    - by Loki
    I've been installing ubuntu restricted extras via the software center. Everything was going well at first, but then the installation process froze on 'applying changes' stage. I've had this in the past already, and usually just hitting the 'cancel' button helped, but not this time. Obviously, the install process has placed a lock, and I couldn't issue any apt-get commands. then i've tried doing what was suggested here Fixing Could not get lock /var/lib/dpkg/lock : sudo fuser -cuk /var/lib/dpkg/lock; sudo rm -f /var/lib/dpkg/lock but it seemed to me that it has only killed my X server. Okay, i've just pressed the power button on my PC, and restarted, hoping that the lock was finally off and i could reinstall the stuff. No dice. when I open the software center, I still have one operation in process, a weird one: " Searching | Cancelling ". The 'cancel' button is either inactive, or it just does nothing. So I've become desperate and decided to write here. How do I fix the problem? Can't install anything on a fresh ubuntu 12.04 :) Thanks in advance

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  • Floating point undesireable in highly critical code?

    - by Kirt Undercoffer
    Question 11 in the Software Quality section of "IEEE Computer Society Real-World Software Engineering Problems", Naveda, Seidman, lists fp computation as undesirable because "the accuracy of the computations cannot be guaranteed". This is in the context of computing acceleration for an emergency braking system for a high speed train. This thinking seems to be invoking possible errors in small differences between measurements of a moving object but small differences at slow speeds aren't a problem (or shouldn't be), small differences between two measurements at high speed are irrelevant - can there be a problem with small roundoff errors during deceleration for an emergency braking system? This problem has been observed with airplane braking systems resulting in hydroplaning but could this actually happen in the context of a high speed train? The concern about fp errors seems to not be well-founded in this context. Any insight? The fp is used for acceleration so perhaps the concern is inching over a speed limit? But fp should be just fine if they use a double in whatever implementation language. The actual problem in the text states: During the inspection of the code for the emergency braking system of a new high speed train (a highly critical, real-time application), the review team identifies several characteristics of the code. Which of these characteristics are generally viewed as undesirable? The code contains three recursive functions (well that one is obvious). The computation of acceleration uses floating point arithmetic. All other computations use integer arithmetic. The code contains one linked list that uses dynamic memory allocation (second obvious problem). All inputs are checked to determine that they are within expected bounds before they are used.

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  • Relation between developers and clients

    - by guiman
    Hi everyone, i've been facing a situation at work and i would like to share it with you and tell me: Did you had to do it to? Should a developer be in direct contact wit the client? Or there should be an "adapter" guy that translates client needs in pseudo formal requirements understandable to us? I'm currently working in a small company that its taking care of implementing lots of systems, most of them for goverment institutions, in witch it generally means taking software developted 20 years ago and refurbish them so fit up-to-date needs. The clients generally are very used to them and tend to discourage change (they are in their 50s 60s give or take, so not technologie-friendly in general). As you can imagine, dev-team in most cases starts taking care of relation with clients, generating the documentation needed in this cases (CU usually), assisting to weekly meets to see improvements with clients. As for experience, this is a gold mine for me, because gives a nice perspective on all the aspects of software development, but also some problems rise because, if developers come from mars then client are from venus. So there is a fine gap on the vocabulary/experience/capability-to-interpret-needs that generates an noice in the communication, and some times affecting the final product.

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  • suggestions for lonewolf dev setup

    - by d33j
    I'm looking for some suggestions for a better development setup. Background: I'm a crusty old software engineer (mostly java of late) and I have around 50 - 100 incomplete java projects scattered everywhere, usb keys, HDDs, and spanning across 5 or 6 computers etc, which have been put on hold for a few years (ie: family). I have no version control at home. I've been using IntelliJ for around 10 years, so that's the only constant. I'm thinking of nominating one machine as a headless server to put all my projects on, maybe a ubuntu box, that way It won't matter which device I'm on, all my projects can be accessed (and I don't have to waste time actually looking for them). I don't need to access code over the net. These are my own 'happy place' projects so I only work on them when I'm at home, however I can see the benefit of the tasking app being online, that way if I think of something while on public transport lets say, I can add it then & there, but it's not a requirement. I can wait until I get home to create tasks. Summary: So I need some sort of version control so I can rollback mistakes, and some sort of simple tasking software where I can assign tasks for myself later on when I get time. I use Subversion, Sonar, Jira and Crucible at work but I think it's a little bit of an overkill for me though. What do you suggest?

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  • Floating point undesirable in highly critical code?

    - by Kirt Undercoffer
    Question 11 in the Software Quality section of "IEEE Computer Society Real-World Software Engineering Problems", Naveda, Seidman, lists fp computation as undesirable because "the accuracy of the computations cannot be guaranteed". This is in the context of computing acceleration for an emergency braking system for a high speed train. This thinking seems to be invoking possible errors in small differences between measurements of a moving object but small differences at slow speeds aren't a problem (or shouldn't be), small differences between two measurements at high speed are irrelevant - can there be a problem with small roundoff errors during deceleration for an emergency braking system? This problem has been observed with airplane braking systems resulting in hydroplaning but could this actually happen in the context of a high speed train? The concern about fp errors seems to not be well-founded in this context. Any insight? The fp is used for acceleration so perhaps the concern is inching over a speed limit? But fp should be just fine if they use a double in whatever implementation language. The actual problem in the text states: During the inspection of the code for the emergency braking system of a new high speed train (a highly critical, real-time application), the review team identifies several characteristics of the code. Which of these characteristics are generally viewed as undesirable? The code contains three recursive functions (well that one is obvious). The computation of acceleration uses floating point arithmetic. All other computations use integer arithmetic. The code contains one linked list that uses dynamic memory allocation (second obvious problem). All inputs are checked to determine that they are within expected bounds before they are used.

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  • Should I avoid or embrace asking questions of other developers on the job?

    - by T.K.
    As a CS undergraduate, the people around me are either learning or are paid to teach me, but as a software developer, the people around me have tasks of their own. They aren't paid to teach me, and conversely, I am paid to contribute. When I first started working as a software developer co-op, I was introduced to a huge code base written in a language I had never used before. I had plenty of questions, but didn't want to bother my co-workers with all of them - it wasted their time and hurt my pride. Instead, I spent a lot of time bouncing between IDE and browser, trying to make sense of what had already been written and differentiate between expected behavior and symptoms of bugs. I'd ask my co-workers when I felt that the root of my lack of understanding was an in-house concept that I wouldn't find on the internet, but aside from that, I tried to confine my questions to lunch hours. Naturally, there were occasions where I wasted time trying to understand something in code on the internet that had, at its heart, an in-house concept, but overall, I felt I was productive enough during my first semester, contributing about as much as one could expect and gaining a pretty decent understanding of large parts of the product. I was wondering what senior developers felt about that mindset. Should new developers ask more questions to get to speed faster, or should they do their own research for themselves? I see benefits to both mindsets, and anticipate a large variety of responses, but I figure new developers might appreciate your answers without thinking to ask this question.

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  • Quick and Good: ( Requirement -> Validation -> Design ) for self use?

    - by Yugal Jindle
    How to casually do the required Software Engineering and designing? I am an inexperienced developer and face the following problem: My company is a start up and has no fix Software engineering systems. I am assigned tasks with not very clear and conflicting requirements. I don't have to follow any designs or verify requirements officially. Problem: I code all day and finally get stuck where requirement conflicts and I have to start over again. I can-not spend a lot of time doing proper SRS or SDD. How should I: List out Requirements for myself. (Not an official document) How to verify and validate the requirements? How to visualize them? How to design them with minimum effort? (As its going to be with me only) I don't want to waste my time coding something that's gonna collapse according to requirement conflict or something! I don't want to compromise with quality but don't want to re-write everything on some change that I didn't expected. I imagine making a diagram for my thought process that will show me conflict in the diagram itself, then finally correcting the diagram - I decide my design and structure my code in terms of interfaces or something. And then finally start implementing my design. I am able to sense the lack of systematic approach, but don't know how to proceed! Update: Please suggest me some tools that can ask me the questions and help me aggregate important details. How can I have diagram that I talked about for requirement verification?

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  • How can I better manage far-reaching changes in my code?

    - by neuviemeporte
    In my work (writing scientific software in C++), I often get asked by the people who use the software to get their work done to add some functionality or change the way things are done and organized right now. Most of the time this is just a matter of adding a new class or a function and applying some glue to do the job, but from time to time, a seemingly simple change turns out to have far-reaching consequences that require me to redesign a substantial amount of existing code, which takes a lot of time and effort, and is difficult to evaluate in terms of time required. I don't think it has as much to do with inter-dependence of modules, as with changing requirements (admittedly, on a smaller scale). To provide an example, I was thinking about the recently-added multi-user functionality in Android. I don't know whether they planned to introduce it from the very beginning, but assuming they didn't, it seems hard to predict all the areas that will be affected by the change (apps preferences, themes, need to store account info somehow, etc...?), even though the concept seems simple enough, and the code is well-organized. How do you deal with such situations? Do you just jump in to code and then sort out the cruft later like I do? Or do you do a detailed analysis beforehand of what will be affected, what needs to be updated and how, and what has to be rewritten? If so, what tools (if any) and approaches do you use?

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  • Does what I'm doing make me a software engineer? [closed]

    - by user1803460
    Possible Duplicate: What are the key differences between software engineers and programmers? I am a software company owner for 8 years now. After years of operation I figured out that all the while what I was doing was a software engineer's job. There are several questions in my mind that I want to ask from you guys. I know that answers will be subjective. As a software engineer, do you really need to be a seasoned programmer? Is it true that software engineers don't code but just make diagrams, functional specs. and othe related documents? I also noticed that there are no SE standards or board exams to pass and its really a dynamic and situational job. So basically I can just proclaim myself as a software engineer based on experience and product?

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  • What's a reliable and practical way to protect software with a user license ?

    - by Frank
    I know software companies use licenses to protect their softwares, but I also know there are keygen programs to bypass them. I'm a Java developer, if I put my program online for sale, what's a reliable and practical way to protect it ? How about something like this, would it work ? <1> I use ProGuard to protect the source code. <2> Sign the executable Jar file. <3> Since my Java program only need to work on PC [I need to use JDIC in it], I wrap the final executable Jar into an .exe file which makes it harder to decompile. <4> When a user first downloads and runs my app, it checks for a Pass file on his PC. <5> If the Pass file doesn't exist, run the app in demo mode, exits in 5 minutes. <6> When demo exits a panel opens with a "Buy Now" button. This demo mode repeats forever unless step <7> happens. <7> If user clicks the "Buy Now" button, he fills out a detailed form [name, phone, email ...], presses a "Verify Info" button to save the form to a Pass file, leaving license Key # field empty in this newly generated Pass file. <8> Pressing "Verify Info" button will take him to a html form pre-filled with his info to verify what he is buying, also hidden in the form's input filed is a license Key number. He can now press a "Pay Now" button to goto Paypal to finish the process. <9> The hidden license Key # will be passed to Paypal as product Id info and emailed to me. <10> After I got the payment and Paypal email, I'll add the license Key # to a valid license Key list, and put it on my site, only I know the url. The list is updated hourly. <11> Few hours later when the user runs the app again, it can find the Pass file on his PC, but the license Key # value is empty, so it goes to the valid list url to see if its license Key # is on the list, if so, write the license Key # into the Pass file, and the next time it starts again, it will find the valid license Key # and start in purchased mode without exiting in 5 minutes. <12> If it can't find its license Key # on the list from my url, run in demo mode. <13> In order to prevent a user from copying and using another paid user's valid Pass file, the license Key # is unique to each PC [I'm trying to find how], so a valid Pass file only works on one PC. Only after a user has paid will Paypal email me the valid license Key # with his payment. <14> The Id checking goes like this : Use the CPU ID : "CPU_01-02-ABC" for example, encrypt it to the result ID : "XeR5TY67rgf", and compare it to the list on my url, if "XeR5TY67rgf" is not on my valid user list, run in demo mode. If it exists write "XeR5TY67rgf" into the Pass File license field. In order to get a unique license Key, can I use his PC's CPU Id ? Or something unique and useful [ relatively less likely to change ]. If so let's say this CPU ID is "CPU_01-02-ABC", I can encrypt it to something like "XeR5TY67rgf", and pass it to Paypal as product Id in the hidden html form field, then I'll get it from Paypal's email notification, and add it to the valid license Key # list on the url. So, even if a hacker knows it uses CPU Id, he can't write it into the Pass file field, because only encrypted Ids are valid Ids. And only my program knows how to generate the encrypted Ids. And even if another hacker knows the encrypted Id is hidden in the html form input field, as long as it's not on my url list, it's still invalid. Can anyone find any flaw in the above system ? Is it practical ? And most importantly how do I get hold of this unique ID that can represent a user's PC ? Frank

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  • Software for analyzing IIS logs?

    - by AngryHacker
    I have a ton of IIS monthly logs. Can someone recommend software that can help me analyze them (e.g. visitors, os/browser statistics, all the standard stuff)? I'd like a piece of software that does not require me to setup a server or anything complicated. Simply point it to a file or folder and it'll do the rest. Back in the day (90s) there was something like that, but I can't find it now. Thanks

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  • Identify remote desktop client software and OS when user logs into Windows 2008 R2 Remote Desktop

    - by georged
    We would like to detect what devices & what programs users are using to connect to the Windows 2008 R2 Remote Desktop. In particular, we would like to have an ability to detect the remote devices such as iPads, iPhones & Androids, identify the software used and allow these connections only for certain users based on combination of the client OS + software. If it can be done in powershell to be run as part of the logon script, that'd be ideal.

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  • Local area network computer to computer backup software

    - by thegreyspot
    Hi! I would like to back up my other computers on my local home network to my computer. What software would you suggest? I liked crashplan, however their confusing UI, and its ability not to sync, turned me away. But it has the right idea. A bonus would be if the software did not compile everything in to one file, but its ok if it does. Also I would like it to be free

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  • Communication software wanted: email, sms, IM, phone calls [closed]

    - by user63835
    I am searching for a software solution that integrates / unifies my communication. I use email, instant messaging, SMS and phone. I would like to get all emails, SMS, instant messaging dialogs and meta-data about phone calls into one application. Important is that I can access all past communication with one application. There should be a global address-book to map the communication data to persons or organizations. I want all the communication data in one place to access and backup it easily. The software solution is not required to be multi-user application or server application. It is just for one user (me) only, but server or multi-user applications are not excluded. I may run it on a server hardware. It should run on Linux (Lubuntu / Ubuntu prefered). Free and OpenSource software is prefered. It would be nice if I could perform new communication (like writing a new email, sms, etc.) with one application, but that is not a must have requirement. I could also work with different applications dedicated for different types of communication like IM-application for IM and email-application for email, if all that communication data from the specialized applications will be delivered to one single place where I can access and backup it. I have an android phone and currently I am using Google contacts as the address-book. In the long term this may change, to get back the control over my data. I did some Internet search but did not find a nice solution, yet. If I am looking for unified messaging and unified communication, am I on the right track? The current Thunderbird version has IM functionality integrated. Did not try it, yet. For SMS it may be possible to use an app to send every SMS (incoming and outgoing) as an email, but I am not sure if those SMS-emails can be mapped to an address-book contact. I don't remember exactly, but isn't there a Google android app (I think Google voice) integrating SMS into google services? But in Germany this function has not been released, yet. Maybe a groupware solution would solve the requirements, but I don't have much experience with it. As communication possibilites are groing, I am woundering that there seems to be such a big gap of solutions. I can't believe I am the only one who would like solution, better integrating all the communication channels more easily. If you know a software solution that solves these requirements (partly) I would be glad if you tell me about it. Thanks in advance.

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  • Software for measuring internet traffic?

    - by Lachlan McDonald
    I'm interested in finding a free piece of software for Windows XP & 7 that allows us to measure both incoming and outgoing internet traffic, but not traffic between users of the local network. I live in a shared household with three others, and we're interested to see which of us is using the largest amount of our monthly internet quota. We're all happy to install the necessary software. Any suggestions?

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  • Software load balancing fail-over vs hardware

    - by SmartLemon
    Please correct me, but my understanding is that with software load balancing a service must be run on each server while there is one DS that notifies the other servers that a server has gone down and that they should consume that servers load. With hardware load balancing what happens in a fail-over? Could someone explain? Is there advantages with using hardware load balancing when it comes to fail-over, or is there advantages with software? Or do they both have their pros and cons?

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