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• Windows 8 Launch&ndash;Why OEM and Retailers Should STFU

  - by D'Arcy Lussier

  Microsoft has gotten a lot of flack for the Surface from OEM/hardware partners who create Windows-based devices and I’m sure, to an extent, retailers who normally stock and sell Windows-based devices. I mean we all know how this is supposed to work – Microsoft makes the OS, partners make the hardware, retailers sell the hardware. Now Microsoft is breaking the rules by not only offering their own hardware but selling them via online and through their Microsoft branded stores! The thought has been that Microsoft is trying to set a standard for the other hardware companies to reach for. Maybe. I hope, at some level, Microsoft may be covertly responding to frustrations associated with trusting the OEMs and Retailers to deliver on their part of the supply chain. I know as a consumer, I’m very frustrated with the Windows 8 launch. Aside from the Surface sales, there’s nothing happening at the retail level. Let me back up and explain. Over the weekend I visited a number of stores in hopes of trying out various Windows 8 devices. Out of three retailers (Staples, Best Buy, and Future Shop), not *one* met my expectations. Let me be honest with you Staples, I never really have high expectations from your computer department. If I need paper or pens, whatever, but computers – you’re not the top of my list for price or selection. Still, considering you flaunted Win 8 devices in your flyer I expected *something* – some sign of effort that you took the Windows 8 launch seriously. As I entered the 1910 Pembina Highway location in Winnipeg, there was nothing – no signage, no banners – nothing that would suggest Windows 8 had even launched. I made my way to the laptops. I had to play with each machine to determine which ones were running Windows 8. There wasn’t anything on the placards that made it obvious which were Windows 8 machines and which ones were Windows 7. Likewise, there was no easy way to identify the touch screen laptop (the HP model) from the others without physically touching the screen to verify. Horrible experience. In the same mall as the Staples I mentioned above, there’s a Future Shop. Surely they would be more on the ball. I walked in to the 1910 Pembina Highway location and immediately realized I would not get a better experience. Except for the sign by the front door mentioning Windows 8, there was *nothing* in the computer department pointing you to the Windows 8 devices. Like in Staples, the Win 8 laptops were mixed in with the Win 7 ones and there was nothing notable calling out which ones were running Win 8. I happened to hit up the St. James Street location today, thinking since its a busier store they must have more options. To their credit, they did have two staff members decked out in Windows 8 shirts and who were helping a customer understand Windows 8. But otherwise, there was nothing highlighting the Windows 8 devices and they were again mixed in with the rest of the Win 7 machines. Finally, we have the St. James Street Best Buy location here in Winnipeg. I’m sure Best Buy will have their act together. Nope, not even close. Same story as the others: minimal signage (there was a sign as you walked in with a link to this schedule of demo days), Windows 8 hardware mixed with the rest of the PC offerings, and no visible call-outs identifying which were Win 8 based. This meant that, like Future Shop and Staples, if you wanted to know which machine had Windows 8 you had to go and scrutinize each machine. Also, there was nothing identifying which ones were touch based and which were not. Just Another Day… To these retailers, it seemed that the Windows 8 launch was just another day, with another product to add to the showroom floor. Meanwhile, Apple has their dedicated areas *in all three stores*. It was dead simple to find where the Apple products were compared to the Windows 8 products. No wonder Microsoft is starting to push their own retail stores. No wonder Microsoft is trying to funnel orders through them instead of relying on these bloated retail big box stores who obviously can’t manage a product launch. It’s Not Just The Retailers… Remember when the Acer CEO, Founder, and President of Computer Global Operations all weighed in on how Microsoft releasing the Surface would have a “huge negative impact for the ecosystem and other brands may take a negative reaction”? Also remember the CEO stating “[making hardware] is not something you are good at so please think twice”? Well the launch day has come and gone, and so far Microsoft is the only one that delivered on having hardware available on the October 26th date. Oh sure, there are laptops running Windows 8 – but all in one desktop PCs? I’ve only seen one or two! And tablets are *non existent*, with some showing an early to late November availability on Best Buy’s website! So while the retailers could be doing more to make it easier to find Windows 8 devices, the manufacturers could help by *getting devices into stores*! That’s supposedly something that these companies are good at, according to the Acer CEO. So Here’s What the Retailers and Manufacturers Need To Do… Get Product Out The pivotal timeframe will be now to the end of November. We need to start seeing all these fantastic pieces of hardware ship – including the Samsung ATIV Smart PC Pro, the Acer Iconia, the Asus TAICHI 21, and the sexy Samsung Series 7 27” desktop. It’s not enough to see product announcements, we need to see actual devices. Make It Easy For Customers To Find Win8 Devices You want to make it easy to sell these things? Make it easy for people to find them! Have staff on hand that really know how these devices run and what can be done with them. Don’t just have a single demo day, have people who can demo it every day! Make It Easy to See the Features There’s touch screen desktops, touch screen laptops, tablets, non-touch laptops, etc. People need to easily find the features for each machine. If I’m looking for a touch-laptop, I shouldn’t need to sift through all the non-touch laptops to find them – at the least, I need to quickly be able to see which ones are touch. I feel silly even typing this because this should be retail 101 and I have no retail background (but I do have an extensive background as a customer). In Summary… Microsoft launching the Surface and selling them through their own channels isn’t slapping its OEM and retail partners in the face; its slapping them to wake the hell up and stop coasting through Windows launch events like they don’t matter. Unless I see some improvements from vendors and retailers in November, I may just hold onto my money for a Surface Pro even if I have to wait until early 2013. Your move OEM/Retailers. *Update – While my experience has been in Winnipeg, similar experiences have been voiced from colleagues in Calgary and Edmonton.

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• Design for complex ATG applications

  - by Glen Borkowski

  Overview Needless to say, some ATG applications are more complex than others.  Some ATG applications support a single site, single language, single catalog, single currency, have a single development staff, single business team, and a relatively simple business model.  The real complex applications have to support multiple sites, multiple languages, multiple catalogs, multiple currencies, a couple different development teams, multiple business teams, and a highly complex business model (and processes to go along with it).  While it's still important to implement a proper design for simple applications, it's absolutely critical to do this for the complex applications.  Why?  It's all about time and money.  If you are unable to manage your complex applications in an efficient manner, the cost of managing it will increase dramatically as will the time to get things done (time to market).  On the positive side, your competition is most likely in the same situation, so you just need to be more efficient than they are. This article is intended to discuss a number of key areas to think about when designing complex applications on ATG.  Some of this can get fairly technical, so it may help to get some background first.  You can get enough of the required background information from this post.  After reading that, come back here and follow along. Application Design Of all the various types of ATG applications out there, the most complex tend to be the ones in the telecommunications industry - especially the ones which operate in multiple countries.  To get started, let's assume that we are talking about an application like that.  One that has these properties: Operates in multiple countries - must support multiple sites, catalogs, languages, and currencies The organization is fairly loosely-coupled - single brand, but different businesses across different countries There is some common functionality across all sites in all countries There is some common functionality across different sites within the same country Sites within a single country may have some unique functionality - relative to other sites in the same country Complex product catalog (mostly in terms of bundles, eligibility, and compatibility) At this point, I'll assume you have read through the required reading and have a decent understanding of how ATG modules work... Code / configuration - assemble into modules When it comes to defining your modules for a complex application, there are a number of goals: Divide functionality between the modules in a way that maps to your business Group common functionality 'further down in the stack of modules' Provide a good balance between shared resources and autonomy for countries / sites Now I'll describe a high level approach to how you could accomplish those goals...  Let's start from the bottom and work our way up.  At the very bottom, you have the modules that ship with ATG - the 'out of the box' stuff.  You want to make sure that you are leveraging all the modules that make sense in order to get the most value from ATG as possible - and less stuff you'll have to write yourself.  On top of the ATG modules, you should create what we'll refer to as the Corporate Foundation Module described as follows: Sits directly on top of ATG modules Used by all applications across all countries and sites - this is the foundation for everyone Contains everything that is common across all countries / all sites Once established and settled, will change less frequently than other 'higher' modules Encapsulates as many enterprise-wide integrations as possible Will provide means of code sharing therefore less development / testing - faster time to market Contains a 'reference' web application (described below) The next layer up could be multiple modules for each country (you could replace this with region if that makes more sense).  We'll define those modules as follows: Sits on top of the corporate foundation module Contains what is unique to all sites in a given country Responsible for managing any resource bundles for this country (to handle multiple languages) Overrides / replaces corporate integration points with any country-specific ones Finally, we will define what should be a fairly 'thin' (in terms of functionality) set of modules for each site as follows: Sits on top of the country it resides in module Contains what is unique for a given site within a given country Will mostly contain configuration, but could also define some unique functionality as well Contains one or more web applications The graphic below should help to indicate how these modules fit together: Web applications As described in the previous section, there are many opportunities for sharing (minimizing costs) as it relates to the code and configuration aspects of ATG modules.  Web applications are also contained within ATG modules, however, sharing web applications can be a bit more difficult because this is what the end customer actually sees, and since each site may have some degree of unique look & feel, sharing becomes more challenging.  One approach that can help is to define a 'reference' web application at the corporate foundation layer to act as a solid starting point for each site.  Here's a description of the 'reference' web application: Contains minimal / sample reference styling as this will mostly be addressed at the site level web app Focus on functionality - ensure that core functionality is revealed via this web application Each individual site can use this as a starting point There may be multiple types of web apps (i.e. B2C, B2B, etc) There are some techniques to share web application assets - i.e. multiple web applications, defined in the web.xml, and it's worth investigating, but is out of scope here. Reference infrastructure In this complex environment, it is assumed that there is not a single infrastructure for all countries and all sites.  It's more likely that different countries (or regions) could have their own solution for infrastructure.  In this case, it will be advantageous to define a reference infrastructure which contains all the hardware and software that make up the core environment.  Specifications and diagrams should be created to outline what this reference infrastructure looks like, as well as it's baseline cost and the incremental cost to scale up with volume.  Having some consistency in terms of infrastructure will save time and money as new countries / sites come online.  Here are some properties of the reference infrastructure: Standardized approach to setup of hardware Type and number of servers Defines application server, operating system, database, etc... - including vendor and specific versions Consistent naming conventions Provides a consistent base of terminology and understanding across environments Defines which ATG services run on which servers Production Staging BCC / Preview Each site can change as required to meet scale requirements Governance / organization It should be no surprise that the complex application we're talking about is backed by an equally complex organization.  One of the more challenging aspects of efficiently managing a series of complex applications is to ensure the proper level of governance and organization.  Here are some ideas and goals to work towards: Establish a committee to make enterprise-wide decisions that affect all sites Representation should be evenly distributed Should have a clear communication procedure Focus on high level business goals Evaluation of feature / function gaps and how that relates to ATG release schedule / roadmap Determine when to upgrade & ensure value will be realized Determine how to manage various levels of modules Who is responsible for maintaining corporate / country / site layers Determine a procedure for controlling what goes in the corporate foundation module Standardize on source code control, database, hardware, OS versions, J2EE app servers, development procedures, etc only use tested / proven versions - this is something that should be centralized so that every country / site does not have to worry about compatibility between versions Create a innovation team Quickly develop new features, perform proof of concepts All teams can benefit from their findings Summary At this point, it should be clear why the topics above (design, governance, organization, etc) are critical to being able to efficiently manage a complex application.  To summarize, it's all about competitive advantage...  You will need to reduce costs and improve time to market with the goal of providing a better experience for your end customers.  You can reduce cost by reducing development time, time allocated to testing (don't have to test the corporate foundation module over and over again - do it once), and optimizing operations.  With an efficient design, you can improve your time to market and your business will be more flexible  and agile.  Over time, you'll find that you're becoming more focused on offering functionality that is new to the market (creativity) and this will be rewarded - you're now a leader. In addition to the above, you'll realize soft benefits as well.  Your staff will be operating in a culture based on sharing.  You'll want to reward efforts to improve and enhance the foundation as this will benefit everyone.  This culture will inspire innovation, which can only lend itself to your competitive advantage.

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• PASS: Election Changes for 2011

  - by Bill Graziano

  Last year after the election, the PASS Board created an Election Review Committee.  This group was charged with reviewing our election procedures and making suggestions to improve the process.  You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White.  This group worked from October to April on our election process.  Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did.  They invested a tremendous number of hours thinking, talking and writing about our elections.  I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting.  We reviewed those and made a few modifications.  I took their recommendations and rewrote them as procedures while incorporating those changes.  Their original recommendations as well as our final document are posted at the ERC documents page.  Please take a second and read them BEFORE we start the elections.  If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in.  If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members.  Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions.  I’ll pay a little extra attention to things the Board changed from the ERC.  I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist.  Personally, I was curious to see what the non-Board ERC members would think about the NomCom.  There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members.  Two will be Board members and three will be from the membership at large.  The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly).  We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members.  It will be closer to voting for Summit sessions than voting for Board members.  That means there won’t be multiple dedicated emails.  If you’re at all paying attention it will be easy to participate.  Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care.  I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes.  This is something I suggested.  I have no idea how popular the NomCom election is going to be.  I just wanted a fallback that if no one participated and some random person got in with one or two votes.  Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President).  My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified.  As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them.  This has interesting implications.  This was championed by another ERC member and I’m hoping they write something about it.  This will really force the NomCom to make decisions between candidates.  You can’t just rate everyone a 3 and be done with it.  It may also make candidates appear further apart than they actually are.  I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom.  This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot.  Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair.  After the issues around the election last year we didn’t have a good communication plan in place.  We should have and that was a failure on the part of the Board.  If there is criticism of the election this year I hope that falls squarely on the Board.  The community members of the NomCom shouldn’t be fielding complaints over the election process.  That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others.  I’m sure you’ll each find someone that you think should have been ranked differently.  I also want to highlight one other change to the process that we started last year and isn’t included in these documents.  I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates.  That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill.  The first is the NomCom.  We need three people from our membership to step up and fill this role.  It won’t be easy.  You will have to make subjective rankings of your fellow community members.  Your actions will be important in deciding who the future leaders of PASS will be.  There’s a 50/50 chance that one of the people you interview will be the President of PASS someday.  This is not a responsibility to be taken lightly. The second is the slate of candidates.  If you’ve ever thought about running for the Board this is the year.  We’ve never had nine candidates on the ballot before.  Your chance of making it through the NomCom are higher than in any previous year.  Unfortunately the more of you that run, the more of you that will lose in the election.  And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process?  It isn’t.  Every year that I’ve been on the Board the election process has changed.  Some years there have been small changes and some years there have been large changes.  After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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• How to create a virtual network with Azure Connect

  - by Herve Roggero

  If you are trying to establish a virtual network between machines located in disparate networks, you can either use VPN, Virtual Network or Azure Connect. If you want to establish a connection between machines located in Windows Azure, you should consider using the Virtual Network service. If you want to establish a connection between local machines and Virtual Machines in Windows Azure, you may be able to use your existing VPN device (assuming you have one), as long as the device is supported by Microsoft. If the VPN device you are using isn’t supported, or if you are trying to create a virtual network between machines from disparate networks (such as machines located in another cloud provider), you can use Azure Connect. This blog post explains how Azure Connect can help you create virtual networks between multiple servers in the cloud, various servers in different cloud environments, and on-premise. Note: Azure Connect is currently in Technical Preview. About Azure Connect Let’s do a quick review of Azure Connect. This technology implements an IPSec tunnel from machines to to a relay service located in the Microsoft cloud (Azure). So in essence, Azure Connect doesn’t provide a point-to-point connection between machines; the network communication is tunneled through the relay service. The relay service in turn offers a mechanism to enforce basic communication rules that you define through Groups. We will review this later. You could network two or more VMs in the Azure cloud (although you should consider using a Virtual Network if you go this route), or servers in the Azure cloud and other machines in the Amazon cloud for example, or even two or more on-premise servers located in different locations for which a direct network connection is not an option. You can place any number of machines in your topology. Azure Connect gives you great flexibility on how you want to build your virtual network across various environments. So Azure Connect makes sense when you want to: Connect machines located in different cloud providers Connect on-premise machines running in different locations Connect Azure VMs with on-premise (if you do not have a VPN device, or if your device is not supported) Connect Azure Roles (Worker Roles, Web Roles) with on-premise servers or in other cloud providers The diagram below shows you a high level network topology that involves machines in the Windows Azure cloud, other cloud providers and on-premise. You should note that the only required component in this diagram is the Relay itself. The other machines are optional (although your network is useful only if you have two or more machines involved). Relay agents are currently available in three geographic areas: US, Europe and Asia. You can change which region you want to use in the Windows Azure management portal. High Level Network Topology With Azure Connect Azure Connect Agent Azure Connect establishes a virtual network and creates virtual adapters on your machines; these virtual adapters communicate through the Relay using IPSec. This is achieved by installing an agent (the Azure Connect Agent) on all the machines you want in your network topology. However, you do not need to install the agent on Worker Roles and Web Roles; that’s because the agent is already installed for you. Any other machine, including Virtual Machines in Windows Azure, needs the agent installed.  To install the agent, simply go to your Windows Azure portal (http://windows.azure.com) and click on Networks on the bottom left panel. You will see a list of subscriptions under Connect. If you select a subscription, you will be able to click on the Install Local Endpoint icon on top. Clicking on this icon will begin the download and installation process for the agent. Activating Roles for Azure Connect As previously mentioned, you do not need to install the Azure Connect Agent on Worker Roles and Web Roles because it is already loaded. However, you do need to activate them if you want the roles to participate in your network topology. To do this, you will need to click on the Get Activation Token icon. The activation token must then be copied and placed in the configuration file of your roles. For more information on how to perform this step, visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg432964.aspx. Firewall Rules Note that specific firewall rules must exist to allow the agent to communicate through the Relay. You will need to allow TCP 443 and ICMPv6. For additional information, please visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg433061.aspx. CA Certificates You can optionally require agents to sign their activation request with the Relay using a trusted certificate issued by a Certificate Authority (CA). Click on Activation Options to learn more. Groups To create your network topology you must first create a group. A group represents a logical container of endpoints (or machines) that can communicate through the Relay. You can create multiple groups allowing you to manage network communication differently. For example you could create a DEVELOPMENT group and a PRODUCTION group. To add an endpoint you must first install an agent that will create a virtual adapter on the machine on which it is installed (as discussed in the previous section). Once you have created a group and installed the agents, the machines will appear in the Windows Azure management portal and you can start assigning machines to groups. The next figure shows you that I created a group called LocalGroup and assigned two machines (both on-premise) to that group. Groups and Computers in Azure Connect As I mentioned previously you can allow these machines to establish a network connection. To do this, you must enable the Interconnected option in the group. The following diagram shows you the definition of the group. In this topology I chose to include local machines only, but I could also add worker roles and web roles in the Azure Roles section (you must first activate your roles, as discussed previously). You could also add other Groups, allowing you to manage inter-group communication. Defining a Group in Azure Connect Testing the Connection Now that my agents have been installed on my two machines, the group defined and the Interconnected option checked, I can test the connection between my machines. The next screenshot shows you that I sent a PING request to DEVLAP02 from DEVDSK02. The PING request was successful. Note however that the time is in the hundreds of milliseconds on average. That is to be expected because the machines are connecting through the Relay located in the cloud. Going through the Relay introduces an extra hop in the communication chain, so if your systems rely on high performance, you may want to conduct some basic performance tests. Sending a PING Request Through The Relay Conclusion As you can see, creating a network topology between machines using the Azure Connect service is simple. It took me less than five minutes to create the above configuration, including the time it took to install the Azure Connect agents on the two machines. The flexibility of Azure Connect allows you to create a virtual network between disparate environments, as long as your operating systems are supported by the agent. For more information on Azure Connect, visit the MSDN website at http://msdn.microsoft.com/en-us/library/windowsazure/gg432997.aspx. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" from Apress and runs the Azure Florida Association (on LinkedIn: http://www.linkedin.com/groups?gid=4177626). For more information on Blue Syntax Consulting, visit www.bluesyntax.net. Special Thanks I would like thank those that helped me figure out how Azure Connect works: Marcel Meijer - http://blogs.msmvps.com/marcelmeijer/ Michael Wood - Http://www.mvwood.com Glenn Block - http://www.codebetter.com/glennblock Yves Goeleven - http://cloudshaper.wordpress.com/ Sandrino Di Mattia - http://fabriccontroller.net/ Mike Martin - http://techmike2kx.wordpress.com

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• Five Key Strategies in Master Data Management

  - by david.butler(at)oracle.com

  Here is a very interesting Profit Magazine article on MDM: A recent customer survey reveals the deleterious effects of data fragmentation. by Trevor Naidoo, December 2010   Across industries and geographies, IT organizations have grown in complexity, whether due to mergers and acquisitions, or decentralized systems supporting functional or departmental requirements. With systems architected over time to support unique, one-off process needs, they are becoming costly to maintain, and the Internet has only further added to the complexity. Data fragmentation has become a key inhibitor in delivering flexible, user-friendly systems. The Oracle Insight team conducted a survey assessing customers' master data management (MDM) capabilities over the past two years to get a sense of where they are in terms of their capabilities. The responses, by 27 respondents from six different industries, reveal five key areas in which customers need to improve their data management in order to get better financial results. 1. Less than 15 percent of organizations surveyed understand the sources and quality of their master data, and have a roadmap to address missing data domains. Examples of the types of master data domains referred to are customer, supplier, product, financial and site. Many organizations have multiple sources of master data with varying degrees of data quality in each source -- customer data stored in the customer relationship management system is inconsistent with customer data stored in the order management system. Imagine not knowing how many places you stored your customer information, and whether a customer's address was the most up to date in each source. In fact, more than 55 percent of the respondents in the survey manage their data quality on an ad-hoc basis. It is important for organizations to document their inventory of data sources and then profile these data sources to ensure that there is a consistent definition of key data entities throughout the organization. Some questions to ask are: How do we define a customer? What is a product? How do we define a site? The goal is to strive for one common repository for master data that acts as a cross reference for all other sources and ensures consistent, high-quality master data throughout the organization. 2. Only 18 percent of respondents have an enterprise data management strategy to ensure that data is treated as an asset to the organization. Most respondents handle data at the department or functional level and do not have an enterprise view of their master data. The sales department may track all their interactions with customers as they move through the sales cycle, the service department is tracking their interactions with the same customers independently, and the finance department also has a different perspective on the same customer. The salesperson may not be aware that the customer she is trying to sell to is experiencing issues with existing products purchased, or that the customer is behind on previous invoices. The lack of a data strategy makes it difficult for business users to turn data into information via reports. Without the key building blocks in place, it is difficult to create key linkages between customer, product, site, supplier and financial data. These linkages make it possible to understand patterns. A well-defined data management strategy is aligned to the business strategy and helps create the governance needed to ensure that data stewardship is in place and data integrity is intact. 3. Almost 60 percent of respondents have no strategy to integrate data across operational applications. Many respondents have several disparate sources of data with no strategy to keep them in sync with each other. Even though there is no clear strategy to integrate the data (see #2 above), the data needs to be synced and cross-referenced to keep the business processes running. About 55 percent of respondents said they perform this integration on an ad hoc basis, and in many cases, it is done manually with the help of Microsoft Excel spreadsheets. For example, a salesperson needs a report on global sales for a specific product, but the product has different product numbers in different countries. Typically, an analyst will pull all the data into Excel, manually create a cross reference for that product, and then aggregate the sales. The exact same procedure has to be followed if the same report is needed the following month. A well-defined consolidation strategy will ensure that a central cross-reference is maintained with updates in any one application being propagated to all the other systems, so that data is synchronized and up to date. This can be done in real time or in batch mode using integration technology. 4. Approximately 50 percent of respondents spend manual efforts cleansing and normalizing data. Information stored in various systems usually follows different standards and formats, making it difficult to match the data. A customer's address can be stored in different ways using a variety of abbreviations -- for example, "av" or "ave" for avenue. Similarly, a product's attributes can be stored in a number of different ways; for example, a size attribute can be stored in inches and can also be entered as "'' ". These types of variations make it difficult to match up data from different sources. Today, most customers rely on manual, heroic efforts to match, cleanse, and de-duplicate data -- clearly not a scalable, sustainable model. To solve this challenge, organizations need the ability to standardize data for customers, products, sites, suppliers and financial accounts; however, less than 10 percent of respondents have technology in place to automatically resolve duplicates. It is no wonder, therefore, that we get communications about products we don't own, at addresses we don't reside, and using channels (like direct mail) we don't like. An all-too-common example of a potential challenge follows: Customers end up receiving duplicate communications, which not only impacts customer satisfaction, but also incurs additional mailing costs. Cleansing, normalizing, and standardizing data will help address most of these issues. 5. Only 10 percent of respondents have the ability to share data that was mastered in a master data hub. Close to 60 percent of respondents have efforts in place that profile, standardize and cleanse data manually, and the output of these efforts are stored in spreadsheets in various parts of the organization. This valuable information is not easily shared with the rest of the organization and, more importantly, this enriched information cannot be sent back to the source systems so that the data is fixed at the source. A key benefit of a master data management strategy is not only to clean the data, but to also share the data back to the source systems as well as other systems that need the information. Aside from the source systems, another key beneficiary of this data is the business intelligence system. Having clean master data as input to business intelligence systems provides more accurate and enhanced reporting.  Characteristics of Stellar MDM When deciding on the right master data management technology, organizations should look for solutions that have four main characteristics: enterprise-grade MDM performance complete technology that can be rapidly deployed and addresses multiple business issues end-to-end MDM process management with data quality monitoring and assurance pre-built MDM business relevant applications with data stores and workflows These master data management capabilities will aid in moving closer to a best-practice maturity level, delivering tremendous efficiencies and savings as well as revenue growth opportunities as a result of better understanding your customers.  Trevor Naidoo is a senior director in Industry Strategy and Insight at Oracle. 

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• Experiences with learning Chinese

  - by Greg Low

  I've had a few friends asking me about learning Chinese and what I've found works and doesn't work. I was answering a question on a mailing list today and I thought I should post this info where it might be useful to many. The question that was initially asked was whether Rosetta Stone was useful but I've provided much more info on learning the language here. I’ve used Rosetta Stone with Chinese but it’s really hard to know whether to recommend it or not. Rosetta Stone works the same way in all languages. They show you photos and then let you both see and hear the target language and get you to work out what they’re talking about. The thinking is that that’s how children learn. However, at first, I found it very frustrating. I’d be staring at photos trying to work out what they were really trying to get at. Sometimes it’s far from obvious. I could not have survived without Google Translate open at the same time. The other weird thing is that the photos are from a mixture of countries. While that’s good in a way, it also means that they are endlessly showing pictures of something that would never happen in the target language and culture. For any language, constant interaction with a speaker of the target language is needed. Rosetta Stone has a “Studio” option. That’s the best part of the program. In my case, it lets me connect around twice a week to a live online class from Beijing. Classes usually have the teacher plus two to four students. You get some Studio access with the initial packages but need to purchase it for ongoing use. I find it very inexpensive. It seems to work out to about $70 (AUD/USD) for six months. That’s a real bargain. The other downside to Rosetta Stone is that they tend to teach very formal language, but as with other languages, that’s not how the locals speak. It might have been correct at one point but no-one actually says that. As an example, Rosetta Stone teach Gonggòng qìche (pronounced roughly like “gong gong chee chure” for bus. Most of my friends from areas like Taiwan would just say Gongche. Google Translate says Zongxiàn (pronounced somewhat like “dzong sheean”) instead. Mind you, the Rosetta Stone option isn't really as bad as "omnibus"; it's more like saying "public bus". If you say the option they provide, people would understand you. I also listen to ChinesePod in the car. They also have SpanishPod. Each podcast is about five minutes of spoken conversation. It is very good for providing current language. Another resource I use is local Meetup groups. Most cities have these and for a variety of languages. It’s way less structured (just standard conversation) but good for getting interaction. The obvious challenge for Asian languages is reading/writing. The input editors for Chinese that are part of Windows are excellent. Many of my Chinese friends speak fluently but cannot read or write. I was determined to learn to do both. For writing, I’m talking about on a computer, not with a pen. (Mind you, I can barely write English with a pen nowadays). When using Rosetta Stone, you can choose to have the Chinese words displayed in pinyin (Wo xihuan xuéxí zhongguó) or in Chinese characters (???????) or both. This year, I’ve been forcing myself to just use the Chinese characters. I use a pinyin input editor in Windows though, as it’s very fast.  (The character recognition input in the iPad is also amazing). Notice from the example that I provided above that the pronunciation of the pinyin isn’t that obvious to us at first either.  Since changing to only using characters, I find I can now read many more Chinese characters fluently. It’s a major challenge though. I can read about 300 now and yet you need around 2,500 to be able to read a newspaper fairly well. Tones are a major issue for some Asian languages. Mandarin has four tones (plus a neutral tone) and there is a major difference in meaning between two words that are spelled the same in pinyin but with different tones. For example, Ma (3rd tone?) is a horse, Ma (1st tone?) is like “mom”, and ma (neutral tone?) is a question mark and so on. Clearly you don’t want to mix these up. As in English, they also have words that do sound the same but mean different things in different contexts. What’s interesting is that even though we see two words that differ only by tone as very similar, to a native speaker, if you say the right words with the wrong tone, you might as well have said a completely different word. My wife’s dialect of Chinese has eight tones. It’s much worse. The reason I’m so keen to learn to read/write Chinese is that even though the different dialects are pronounced so differently that speakers of one dialect often cannot understand another dialect, the writing is generally the same. The only difference is that many years ago, the Chinese government created a simplified set of characters for some of the most commonly used ones. Older Chinese and most Cantonese speakers often struggle with the simplified characters. This is the simplified form of “three apples”: ????   This is the traditional form of the same words: ????  Note that two of the characters are the same but the middle two are quite different. For most languages, the best thing is to watch current movies in the target language but to watch them with the target language as subtitles, not your native language. You want to know what they actually said, not what it roughly means (which is what the English subtitle would give you). The difficulty with Asian languages like Chinese is that you have the added challenge of understanding the subtitles when they are written in the target language. I wish there were Mandarin Chinese movies with pinyin subtitles. For learning to read characters, I also recommend HanCard on the iPad. It is targeted at the HSK language proficiency levels. (I’m intending to take the first HSK exam as soon as I’m ready). Hope that info helps someone get started.  

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• Corsair Hackers Reboot

  It wasn't easy for me to attend but it was absolutely worth to go. The Linux User Group of Mauritius (LUGM) organised another get-together for any open source enthusiast here on the island. Strangely named "Corsair Hackers Reboot" but it stands for a positive cause: "Corsair Hackers Reboot Event A collaborative activity involving LUGM, UoM Computer Club, Fortune Way Shopping Mall and several geeks from around the island, striving to put FOSS into homes & offices. The public is invited to discover and explore Free Software & Open Source." And it was a good opportunity for me and the kids to visit the east coast of Mauritius, too. Perfect timing It couldn't have been better... Why? Well, for two important reasons (in terms of IT): End of support for Microsoft Windows XP - 08.04.2014 Release of Ubuntu 14.04 Long Term Support - 17.04.2014 Quite funnily, those two IT dates weren't the initial reasons and only during the weeks of preparations we put those together. And therefore it was even more positive to promote the use of Linux and open source software in general to a broader audience. Getting there ... Thanks to the new motor way M3 and all the additional road work which has been completed recently it was very simple to get across the island in a very quick and relaxed manner. Compared to my trips in the early days of living in Mauritius (and riding on a scooter) it was very smooth and within less than an hour we hit Centrale de Flacq. Well, being in the city doesn't necessarily mean that one has arrived at the destination. But thanks to modern technology I had a quick look on Google Maps, and we finally managed to get a parking behind the huge bus terminal in Flacq. From there it was just a short walk to Fortune Way. The children were trying to count the number of buses... Well, lots and lots of buses - really impressive actually. What was presented? There were different areas set up. Right at the entrance one's attention was directly drawn towards the elevated hacker's stage. Similar to rock stars performing their gig there was bunch of computers, laptops and networking equipment in order to cater the right working conditions for coding/programming challenge(s) on the one hand and for the pen-testing or system hacking competition on the other hand. Personally, I was very impresses that actually Nitin took care of the pen-testing competition. He hardly started one year back with Linux in general, and Kali Linux specifically. Seeing his personal development from absolute newbie to a decent Linux system administrator within such a short period of time, is really impressive. His passion to open source software made him a living. Next, clock-wise seen, was the Kid's Corner with face-painting as the main attraction. Additionally, there were numerous paper print outs to colour. Plus a decent workstation with the educational suite GCompris. Of course, my little ones were into that. They already know GCompris since a while as they are allowed to use it on an IGEL thin client terminal here at home. To simplify my life, I set up GCompris as full-screen guest session on the server, and they can pass the login screen without any further obstacles. And because it's a thin client hooked up to a XDMCP remote session I don't have to worry about the hardware on their desk, too. The next section was the main attraction of the event: BYOD - Bring Your Own Device Well, compared to the usual context of BYOD the corsairs had a completely different intention. Here, you could bring your own laptop and a team of knowledgeable experts - read: geeks and so on - offered to fully convert your system on any Linux distribution of your choice. And even though I came later, I was told that the USB pen drives had been in permanent use. From being prepared via dd command over launching LiveCD session to finally installing a fresh Linux system on bare metal. Most interestingly, I did a similar job already a couple of months ago, while upgrading an existing Windows XP system to Xubuntu 13.10. So far, the female owner is very happy and enjoys her system almost every evening to go shopping online, checking mails, and reading latest news from the Anime world. Back to the Hackers event, Ish told me that they managed approximately 20 conversion during the day. Furthermore, Ajay and others gladly assisted some visitors with some tricky issues and by the end of the day you can call is a success. While I was around, there was a elderly male visitor that got a full-fledged system conversion to a Linux system running completely in French language. A little bit more to the centre it was Yasir's turn to demonstrate his Arduino hardware that he hooked up with an experimental electrical circuit board connected to an LCD matrix display. That's the real spirit of hacking, and he showed some minor adjustments on the fly while demo'ing the system. Also, very interesting there was a thermal sensor around. Personally, I think that platforms like the Arduino as well as the Raspberry Pi have a great potential at a very affordable price in order to bring a better understanding of electronics as well as computer programming to a broader audience. It would be great to see more of those experiments during future activities. And last but not least there were a small number of vendors. Amongst them was Emtel - once again as sponsor of the general internet connectivity - and another hardware supplier from Riche Terre shopping mall. They had a good collection of Android related gimmicks, like a autonomous web cam that can convert any TV with HDMI connector into an online video chat system given WiFi. It's actually kind of awesome to have a Skype or Google hangout video session on the big screen rather than on the laptop. Some pictures of the event LUGM: Great conversations on Linux, open source and free software during the Corsair Hackers Reboot LUGM: Educational workstation running GCompris suite attracted the youngest attendees of the day. Of course, face painting had to be done prior to hacking... LUGM: Nadim demoing some Linux specifics to interested visitors. Everyone was pretty busy during the whole day LUGM: The hacking competition, here pen-testing a wireless connection and access point between multiple machines LUGM: Well prepared workstations to be able to 'upgrade' visitors' machines to any Linux operating system Final thoughts Gratefully, during the preparations of the event I was invited to leave some comments or suggestions, and the team of the LUGM did a great job. The outdoor banner was a eye-catcher, the various flyers and posters for the event were clearly written and as far as I understood from the quick chats I had with Ish, Nadim, Nitin, Ajay, and of course others all were very happy about the event execution. Great job, LUGM! And I'm already looking forward to the next Corsair Hackers Reboot event ... Crossing fingers: Very soon and hopefully this year again :) Update: In the media The event had been announced in local media, too. L'Express: Salon informatique: Hacking Challenge à Flacq

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• How I Work: Staying Productive Whilst Traveling

  - by BuckWoody

  I travel a lot. Not like some folks that are gone every week, mind you, although in the last month I’ve been to: Cambridge, UK; Anchorage, AK; San Jose, CA; Copenhagen, DK, Boston, MA; and I’m currently en-route to Anaheim, CA.  While this many places in a month is a bit unusual for me, I would say I travel frequently. I’ve travelled most of my 28+ years in IT, and at one time was a consultant traveling weekly.   With that much time away from my primary work location, I have to find ways to stay productive. Some might say “just rest – take a nap!” – but I’m not able to do that. For one thing, I’m a very light sleeper and I’ve never slept on a plane - even a 30+ hour trip to New Zealand in Business Class - so that just isn’t option. I also am not always in the plane, of course. There’s the hotel, the taxi/bus/train, the airport and then all that over again when I arrive. Since my regular jobs have many demands, I have to get work done.   Note: No, I’m not always focused on work. I need downtime just like everyone else. Sometimes I just think, watch a movie or listen to tunes – and I give myself permission to do that anytime – sometimes the whole trip. I have too fewheartbeats left in life to only focus on work – it’s just not that important, and neither am I. Some of these tasks are letters to friends and family, or other personal things. What I’m talking about here is a plan, not some task list I have to follow. When I get to the location I’m traveling to, I always build in as much time as I can to ensure I enjoy those sights and the people I’m with. I would find traveling to be a waste if not for that.   The Unrealistic Expectation As I would evaluate the trip I was taking – say a 6-8 hour flight – I would expect to get 10-12 hours of work done. After all, there’s the time at the airport, the taxi and so on, and then of course the time in the air with all of the room, power, internet and everything else I needed to get my work done. I would pile up tasks at home, pack my bags, and head happily to the magical land of the TSA.   Right. On return from the trip, I had accomplished little, had more e-mails and other work that had piled up, and I was tired, hungry, and unorganized. This had to change. So, I decided to do three things: Segment my work Set realistic expectations Plan accordingly  Segmenting By Available Resources The first task was to decide what kind of work I could do in each location – if any. I found that I was dependent on a few things to get work done, such as power, the Internet, and a place to sit down. Before I fly, I take some time at home to get all of the work I’d like to accomplish while away segmented into these areas, and print that out on paper, which goes in my suit-coat pocket along with a mechanical pencil. I print my tickets, and I’m all set for the adventure ahead. Then I simply do each kind of work whenever I’m in that situation. No power There are certain times when I don’t have power available. But not only that, I might not even be able to use most of my electronics. So I now schedule as many phone calls as I can for the taxi/bus/train ride and the airports as I can. I have a paper notebook (Moleskine, of course) and a pencil and I print out any notes or numbers I need prior to the trip. Once I’m airborne or at the airport, I work on my laptop. I check and respond to e-mails, create slides, write code, do architecture, whatever I can.  If I can’t use any electronics, or once the power runs out, I schedule time for reading. I can read at the airport or anywhere, actually, even in-flight or any other transport. I “read with a pencil”, meaning I take a lot of notes, which I liketo put in OneNote, but since in most cases I don’t have power, I use the Moleskine to do that. Speaking of which, sometimes as I’m thinking I come up with new topics, ideas, blog posts, or things to teach in my classes. Once again I take out the notebook and write it down. All of these notes get a check-mark when I get back to the office and transfer the writing to OneNote. I’ve tried those “smart pens” and so on to automate this, but it just never works out. Pencil and paper are just fine. As I mentioned, sometime I just need to think. I’ll do nothing, and let my mind wander, thinking of nothing in particular, or some math problem or science question I’m interested in. My only issue with this is that I communicate tothink, and I don’t want to drive people crazy by being that guy that won’t shut up, so I think in a different way. Power, but no Internet or Phone If I have power but no Internet or phone, I focus on the laptop and the tablet as before, and I also recharge my other gadgets. Power, Internet, Phone and a Place to Work At first I thought that when I arrived at the hotel or event I could get the same amount of work done that I do at the office. Not so. There’s simply too many distractions, things you need, or other issues that allow this. Of course, Ican work on any device, read, think, write or whatever, but I am simply not as productive as I am in my home office. So I plan for about 25-50% as much work getting done in this environment as I think I could really do. I’ve done some measurements, and this holds out to be true almost every time. The key is that I re-set my expectations (and my co-worker’s expectations as well) that this is the case. I use the Out-Of-Office notices to let people know that I’m just not going to be 100% at this time – it’s hard for everyone, but it’s more honest and realistic, and I’d rather they know that – and that I realize that – than to let them think I’m totally available. Because I’m not – I’m traveling. I don’t tend to put too much detail, because after all I don’t necessarily want to let people know when I’m not home :) but I do think it’s important to let people that depend on my know that I’ll get back with them later. I hope this helps you think through your own methodology of staying productive when you travel. Or perhaps you just go offline, and don’t worry about any of this – good for you! That’s completely valid as well.   (Oh, and yes, I wrote this at 35K feet, on Alaska Airlines on a trip. :)  Practice what you preach, Buck.)

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• Webcast Q&A: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter

  - by kellsey.ruppel

  Last Thursday we had the second webcast in our WebCenter in Action webcast series, "Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, where customer Michael Chander from Qualcomm and Vince Casarez & Gourav Goyal from Oracle Partner Keste shared how Oracle WebCenter is powering Qualcomm’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Mike Chandler, Qualcomm Q: Did you run into any issues when integrating all of the different applications together?A: Definitely, our main challenges were in the area of user provisioning and security propagation, all the standard stuff you might expect when hooking up SSO for authentication and authorization. In addition, we spent several iterations getting the UI’s in sync. While everyone was given the same digital material to build too, each team interpreted and implemented it their own way. Initially as a user navigated, if you were looking for it, you could slight variations in color or font or width , stuff like that. So we had to pull all the developers responsible for the UI together and get pixel level agreement on a lot of things so we could ensure seamless transitions across applications. Q: What has been the biggest benefit your end users have seen?A: Wow, there have been several. An SSO enabled environment was huge a win for our users. The portal application that this replaced had not really been invested in by the business. With this project, we had full business participation and backing, and it really showed in some key areas like the shopping experience. For example, while ordering in the previous site, the items did not have any pictures or really usable descriptions. A tremendous amount of work was done to try and make the site more intuitive and user friendly. Site performance has also drastically improved thanks to new hardware, improved database design, and of course the fact that ADF has made great strides in runtime performance. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: Within a large company, I’m sure there is always going to be competition for large projects, as there was here. Once we got through the technical analysis and settled on the technology choices, it was actually no resistance to implementing the solution. This project was fully driven by the business with the aim of long term growth. I can confidently say that the fact that this project was given the utmost importance by both the business and IT really help put down any resistance that you would typically see while implementing a new solution. Q: Given the performance, what do you estimate to be the top end capacity of the system? A:I think our top end capacity is really only limited by our hardware. I’m comfortable saying we could grow 10x on our current hardware, both in terms of transactions and users. We can easily spin up new JVM instances if needed. We already use less JVM’s than we had planned. In addition, ADF is doing a very good job with his connection pooling and application module pooling, so we see a very good ratio of users connected to the systems vs db connections, without impacting performace. Q: What's the overview or summary of feedback from the users interacting with the site?A: Feedback has been overwhelmingly positive from both the business and our customers. They’re very happy with the new SSO environment , the new LAF, and the performance of the site. Of course, it’s not all roses. No matter what, there are always going to be people that don’t like the layout or the color scheme, etc. By and large though, customers are happy and the business is happy. Q: Can you describe the impressions about the site before and after the project within Qualcomm?A: Before the project, the site worked and people were using it, but most people were not happy with it. It was slow and tended to be a bit tempermental, for example a user would perform a transaction and the system would throw and unexpected error. The user could back up and retry the steps and things would work fine, so why didn’t work the first time?. From a UI perspective, we’d hear comments like it looked like it was built by a high school student.  Vince Casarez & Gourav Goyal, Keste Q: Did you run into any obstacles when implementing the solution?A: It's interesting some people call them "obstacles" on this project we just called them "dependencies".  There were both technical and business related dependencies that we had to work out. Mike points out the SSO dependencies and the coordination and synchronization between the teams to have a seamless login experience and a seamless end user experience.  There was also a set of dependencies on the User Acceptance testing to make sure that everyone understood the use cases for how the system would be used.  With a branching into a new market and trying to match a simple user experience as many consumer sites have today, there was always a tendency for the team members to provide their suggestions on how things could be simpler.  But with all the work up front on the user design and getting the business driving this set of experiences, this minimized the downstream suggestions that tend to distract a team.  In this case, all the work up front allowed us to enumerate the "dependencies" and keep the distractions to a minimum. Q: Was there a lot of custom work that needed to be done for this particular solution?A: The focus for this particular solution was really on the custom processes. The interesting thing is that with the data flows and the integration with applications, there are some pre-built integrations, but realistically for the process flow, we had to build those. The framework and tooling we used made things easier so we didn’t have to implement core functionality, like transitioning from screen to screen or from flow to flow. The design feature of Task Flows really helped speed the development and keep the component infrastructure in line with the dynamic processes.  Task flows and other elements like Skins are core to the infrastructure or technology stack of Oracle. This then allowed the team to center the project focus around the business flows and use cases to meet the core requirements and keep the project on time. Q: What do you think were the keys to success for rolling out WebCenter?A:  The 5 main keys to success were: 1) Sponsorship from the whole organization around this project from senior executive agreement, business owners driving functionality, and IT development alignment; 2) Upfront design planning and use case definition to clearly define the project scope and requirements; 3) Focussed development and project management aligned with the top level goals and drivers; 4) User acceptance and usability testing along the way to identify potential issues and direct resolution of the issues;  and 5) Constant prioritization of the issues for development to fix by the business.  It also helps to have great team chemistry and really smart people working on the project. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!  Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter from Oracle WebCenter

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• Alcatel-Lucent: Enterprise 2.0: The Top 5 Things I would Do Over

  - by Kellsey Ruppel

  Happy Monday! Does anyone else feel as if the weekend went entirely too quickly? At least for those of us in the United States, we have the 4th of July Holiday next week to look forward to This week on the blog, we are going to focus on "WebCenter by Example" and highlight best practices from customers and partners. I recently came across this article and I think this is a great example of how we can learn from one another when it comes to social collaboration adoption. Do you agree with Jem? What things or best practices have you learned in your organizations?  By Jem Janik, Enterprise community manager, Alcatel-Lucent  Not so long ago, Engage, the Alcatel-Lucent employee social network and collaboration platform, celebrated its third birthday. With more than 25,000 members actively interacting each month, Engage has been a big enough success that it’s been the subject of external articles, and often those of us who helped launch it will go out and speak about what aspects contributed to that success. Hindsight is still 20/20 and what it takes to successfully launch an enterprise 2.0 community is fairly well-known now.  Today I want to tell you what I suspect you really want to know about.  As the enterprise community manager for Engage, after three years in, what are the top 5 things I wish we (and I mostly mean me) could do over? #5 Define your analytics solution from the start There is so much to do when you launch a community and initially growing it without complete chaos is quite a task.  It doesn’t take too long to get to a point where you want to focus your continued efforts in growing company collaboration.  Do people truly talk across regional boundaries or have we shifted siloed conversations to a new platform.  Is there one organization that doesn’t interact with another? If you are lucky you’ll have someone in your community team well versed in the world of databases and SQL queries, but it takes time to figure out what backend analytics data actually means. Professional support can be expensive and it may be hard to justify later as it typically has the community manager as the only main customer.  Figure out what you think you’ll want to know and how to get it early on. The sooner the better even if it doesn’t seem that critical at the time. #4 Lobbies guide you to the right places One piece of feedback that comes up more and more as we keep growing Engage is it’s hard to find stuff, or new people are not sure where to start. Something we’re doing now is defining some general topic areas of interest to be like “lobbies” into the platform and some common hashtags to go with them. I liken this to walking into a large medical or professional building for the first time.  There are hundreds of offices, and you look to a sign in the lobby to get guided to the right place for you.  We’re building that sign for members now, but again we missed the boat as the majority of the company has had their initial Engage experience. #3 Clean up, clean up, clean up Knowledge work and folksonomies are messy! The day we opened the doors to Engage I would have said we should keep everything ever created in Engage with an argument that it was a window into our collective knowledge so nothing should go.  Well, 6000+ groups and 200,000+ pieces of content later, I’ve changed my mind.  As previously mentioned, with too much “stuff” the system can be overwhelming to new members and it makes it harder to get what you’re looking for.   Do we need that help document about a tool we no longer have? NO!  Do we need that group that had 1 document and 2 discussions in the last two years? NO! Should we only have one group about a given topic instead of 4?  YES! Last fall, Engage defined a cleanup process for groups not used for a long time.  We also formed a volunteer cleaning army who are extra eyes on the hunt for “stuff” that should be updated, merged, or deleted.  It’s better late than never, but in line with what’s becoming a theme I wish these efforts had started earlier. #2 Communications & local community management One of the most important aspects of my job is to make sure people who should be talking to each other are actually doing it.  Connecting people to the other people they should know, the groups they should join, a piece of content that shouldn’t be missed.   I have worked both inside and outside of communications teams, and they are the best informed people in your company.  They know when something big is coming, how it impacts employees, how it fits with strategy, who else knows more, etc.  Having communications professionals who are power users can help scale up community management because they are already so well connected.  They also need to have the platform skills to pay attention without suffering email overload, how to grab someone’s attention, etc.  I wish I’d had figured this out much earlier.  If I had I would have groomed more communications colleagues into advocates and power members right at the start. #1 Grooming advocates vs. natural advocates I’ve just alluded to this above already. The very best advocates are those who naturally embrace your platform and automatically start to see new ways to work within it.  Those advocates seem to come out of the woodwork naturally since some of them are early adopters.  Not surprisingly, our best advocates today are those same people who were willing to come kick the tires when the community was completely empty.  Unfortunately, we didn’t get a global spread of those natural advocates.  I did ask around when we first launched for other people who might be good candidates, but didn’t push too hard as there were so many other things to get ready.  That was a mistake.  If I could get a redo I would have formally asked for people to be assigned where there were gaps and groomed them into an advocate.  Today as we find new advocates to fill the gaps, people are hesitant as the initial set has three years of practice are ahead of the curve power members; it definitely would have been easier earlier on. As fairly early adopters to corporate scale enterprise collaboration, there hasn’t been a roadmap to follow as we’ve grown Engage, which is part of the fun! It’s clear a lot of issues are more easily tackled the earlier you identify and begin to correct them, and I’ve identified the main five I wish I could redo.  In the spirit of collaboration, I hope someone else learns from my mistakes! View the original article by Jem here. 

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• Why Does Adding a UDF or Code Truncates the # of Resources in List?

  - by Jeffrey McDaniel

  Go to the Primavera - Resource Assignment History subject area.  Go under Resources, General and add fields Resource Id, Resource Name and Current Flag. Because this is using a historical subject area with Type II slowly changing dimensions for Resources you may get multiple rows for each resource if there have been any changes on the resource.  You may see a few records with current flags = 0, and you will see a row with current flag = 1 for all resources. Current flag = 1 represents this is the most up to date row for this resource.  In this query the OBI server is only querying the W_RESOURCE_HD dimension.  (Query from nqquery log) select distinct 0 as c1,      D1.c1 as c2,      D1.c2 as c3,      D1.c3 as c4 from       (select distinct T10745.CURRENT_FLAG as c1,                T10745.RESOURCE_ID as c2,                T10745.RESOURCE_NAME as c3           from                 W_RESOURCE_HD T10745 /* Dim_W_RESOURCE_HD_Resource */            where  ( T10745.LAST_RUN_PER_DAY_FLAG = 1 )       ) D1 If you add a resource code to the query now it is forcing the OBI server to include data from W_RESOURCE_HD, W_CODES_RESOURCE_HD, as well as W_ASSIGNMENT_SPREAD_HF. Because the Resource and Resource Codes are in different dimensions they must be joined through a common fact table. So if at anytime you are pulling data from different dimensions it will ALWAYS pass through the fact table in that subject areas. One rule is if there is no fact value related to that dimensional data then nothing will show. In this case if you have a list of 100 resources when you query just Resource Id, Resource Name and Current Flag but when you add a Resource Code the list drops to 60 it could be because those resources exist at a dictionary level but are not assigned to any activities and therefore have no facts. As discussed in a previous blog, its all about the facts.   Here is a look at the query returned from the OBI server when trying to query Resource Id, Resource Name, Current Flag and a Resource Code.  You'll see in the query there is an actual fact included (AT_COMPLETION_UNITS) even though it is never returned when viewing the data through the Analysis. select distinct 0 as c1,      D1.c2 as c2,      D1.c3 as c3,      D1.c4 as c4,      D1.c5 as c5,      D1.c1 as c6 from       (select sum(T10754.AT_COMPLETION_UNITS) as c1,                T10706.CODE_VALUE_02 as c2,                T10745.CURRENT_FLAG as c3,                T10745.RESOURCE_ID as c4,                T10745.RESOURCE_NAME as c5           from                 W_RESOURCE_HD T10745 /* Dim_W_RESOURCE_HD_Resource */ ,                W_CODES_RESOURCE_HD T10706 /* Dim_W_CODES_RESOURCE_HD_Resource_Codes_HD */ ,                W_ASSIGNMENT_SPREAD_HF T10754 /* Fact_W_ASSIGNMENT_SPREAD_HF_Assignment_Spread */            where  ( T10706.RESOURCE_OBJECT_ID = T10754.RESOURCE_OBJECT_ID and T10706.LAST_RUN_PER_DAY_FLAG = 1 and T10745.ROW_WID = T10754.RESOURCE_WID and T10745.LAST_RUN_PER_DAY_FLAG = 1 and T10754.LAST_RUN_PER_DAY_FLAG = 1 )            group by T10706.CODE_VALUE_02, T10745.RESOURCE_ID, T10745.RESOURCE_NAME, T10745.CURRENT_FLAG      ) D1 order by c4, c5, c3, c2 When querying in any subject area and you cross different dimensions, especially Type II slowly changing dimensions, if the result set appears to be short the first place to look is to see if that object has associated facts.

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• Entity Framework 6: Alpha2 Now Available

  - by ScottGu

  The Entity Framework team recently announced the 2nd alpha release of EF6.   The alpha 2 package is available for download from NuGet. Since this is a pre-release package make sure to select “Include Prereleases” in the NuGet package manager, or execute the following from the package manager console to install it: PM> Install-Package EntityFramework -Pre This week’s alpha release includes a bunch of great improvements in the following areas: Async language support is now available for queries and updates when running on .NET 4.5. Custom conventions now provide the ability to override the default conventions that Code First uses for mapping types, properties, etc. to your database. Multi-tenant migrations allow the same database to be used by multiple contexts with full Code First Migrations support for independently evolving the model backing each context. Using Enumerable.Contains in a LINQ query is now handled much more efficiently by EF and the SQL Server provider resulting greatly improved performance. All features of EF6 (except async) are available on both .NET 4 and .NET 4.5. This includes support for enums and spatial types and the performance improvements that were previously only available when using .NET 4.5. Start-up time for many large models has been dramatically improved thanks to improved view generation performance. Below are some additional details about a few of the improvements above: Async Support .NET 4.5 introduced the Task-Based Asynchronous Pattern that uses the async and await keywords to help make writing asynchronous code easier. EF 6 now supports this pattern. This is great for ASP.NET applications as database calls made through EF can now be processed asynchronously – avoiding any blocking of worker threads. This can increase scalability on the server by allowing more requests to be processed while waiting for the database to respond. The following code shows an MVC controller that is querying a database for a list of location entities:     public class HomeController : Controller     {         LocationContext db = new LocationContext();           public async Task<ActionResult> Index()         {             var locations = await db.Locations.ToListAsync();               return View(locations);         }     } Notice above the call to the new ToListAsync method with the await keyword. When the web server reaches this code it initiates the database request, but rather than blocking while waiting for the results to come back, the thread that is processing the request returns to the thread pool, allowing ASP.NET to process another incoming request with the same thread. In other words, a thread is only consumed when there is actual processing work to do, allowing the web server to handle more concurrent requests with the same resources. A more detailed walkthrough covering async in EF is available with additional information and examples. Also a walkthrough is available showing how to use async in an ASP.NET MVC application. Custom Conventions When working with EF Code First, the default behavior is to map .NET classes to tables using a set of conventions baked into EF. For example, Code First will detect properties that end with “ID” and configure them automatically as primary keys. However, sometimes you cannot or do not want to follow those conventions and would rather provide your own. For example, maybe your primary key properties all end in “Key” instead of “Id”. Custom conventions allow the default conventions to be overridden or new conventions to be added so that Code First can map by convention using whatever rules make sense for your project. The following code demonstrates using custom conventions to set the precision of all decimals to 5. As with other Code First configuration, this code is placed in the OnModelCreating method which is overridden on your derived DbContext class:         protected override void OnModelCreating(DbModelBuilder modelBuilder)         {             modelBuilder.Properties<decimal>()                 .Configure(x => x.HasPrecision(5));           } But what if there are a couple of places where a decimal property should have a different precision? Just as with all the existing Code First conventions, this new convention can be overridden for a particular property simply by explicitly configuring that property using either the fluent API or a data annotation. A more detailed description of custom code first conventions is available here. Community Involvement I blogged a while ago about EF being released under an open source license.  Since then a number of community members have made contributions and these are included in EF6 alpha 2. Two examples of community contributions are: AlirezaHaghshenas contributed a change that increases the startup performance of EF for larger models by improving the performance of view generation. The change means that it is less often necessary to use of pre-generated views. UnaiZorrilla contributed the first community feature to EF: the ability to load all Code First configuration classes in an assembly with a single method call like the following: protected override void OnModelCreating(DbModelBuilder modelBuilder) {        modelBuilder.Configurations            .AddFromAssembly(typeof(LocationContext).Assembly); } This code will find and load all the classes that inherit from EntityTypeConfiguration<T> or ComplexTypeConfiguration<T> in the assembly where LocationContext is defined. This reduces the amount of coupling between the context and Code First configuration classes, and is also a very convenient shortcut for large models. Other upcoming features coming in EF 6 Lots of information about the development of EF6 can be found on the EF CodePlex site, including a roadmap showing the other features that are planned for EF6. One of of the nice upcoming features is connection resiliency, which will automate the process of retying database operations on transient failures common in cloud environments and with databases such as the Windows Azure SQL Database. Another often requested feature that will be included in EF6 is the ability to map stored procedures to query and update operations on entities when using Code First. Summary EF6 is the first open source release of Entity Framework being developed in CodePlex. The alpha 2 preview release of EF6 is now available on NuGet, and contains some really great features for you to try. The EF team are always looking for feedback from developers - especially on the new features such as custom Code First conventions and async support. To provide feedback you can post a comment on the EF6 alpha 2 announcement post, start a discussion or file a bug on the CodePlex site. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Right-Time Retail Part 1

  - by David Dorf

  This is the first in a three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Revolution Technology enables some amazing feats in retail. I can order flowers for my wife while flying 30,000 feet in the air. I can order my groceries in the subway and have them delivered later that day. I can even see how clothes look on me without setting foot in a store. Who knew that a TV, diamond necklace, or even a car would someday be as easy to purchase as a candy bar? Can technology make a mattress an impulse item? Wake-up and your back is hurting, so you rollover and grab your iPad, then a new mattress is delivered the next day. Behind the scenes the many processes are being choreographed to make the sale happen. This includes moving data between systems with the least amount for friction, which in some cases is near real-time. But real-time isn’t appropriate for all the integrations. Think about what a completely real-time retailer would look like. A consumer grabs toothpaste off the shelf, and all systems are immediately notified so that the backroom clerk comes running out and pushes the consumer aside so he can replace the toothpaste on the shelf. Such a system is not only cost prohibitive, but it’s also very inefficient and ineffectual. Retailers must balance the realities of people, processes, and systems to find the right speed of execution. That’ what “right-time retail” means. Retailers used to sell during the day and count the money and restock at night, but global expansion and the Web have complicated that simplistic viewpoint. Our 24hr society demands not only access but also speed, which constantly pushes the boundaries of our IT systems. In the last twenty years, there have been three major technology advancements that have moved us closer to real-time systems. Networking is the first technology that drove the real-time trend. As systems became connected, it became easier to move data between them. In retail we no longer had to mail the daily business report back to corporate each day as the dial-up modem could transfer the data. That was soon replaced with trickle-polling, when sale transactions were occasionally sent from stores to corporate throughout the day, often through VSAT. Then we got terrestrial networks like DSL and Ethernet that allowed the constant stream of data between stores and corporate. When corporate could see the sales transactions coming from stores, it could better plan for replenishment and promotions. That drove the need for speed into the supply chain and merchandising, but for many years those systems were stymied by the huge volumes of data. Nordstrom has 150 million SKU/Store combinations when planning (RPAS); The Gap generates 110 million price changes during end-of-season (RPM); Argos does 1.78 billion calculations executed each day for replenishment planning (AIP). These areas are now being alleviated by the second technology, storage. The typical laptop disk drive runs at 5,400rpm with PCs stepping up to 7,200rpm and servers hitting 15,000rpm. But the platters can only spin so fast, so to squeeze more performance we’ve had to rely on things like disk striping. Then solid state drives (SSDs) were introduced and prices continue to drop. (Augmenting your harddrive with a SSD is the single best PC upgrade these days.) RAM continues to be expensive, but compressing data in memory has allowed more efficient use. So a few years back, Oracle decided to build a box that incorporated all these advancements to move us closer to real-time. This family of products, often categorized as engineered systems, combines the hardware and software so that they work together to provide better performance. How much better? If Exadata powered a 747, you’d go from New York to Paris in 42 minutes, and it would carry 5,000 passengers. If Exadata powered baseball, games would last only 18 minutes and Boston’s Fenway would hold 370,000 fans. The Exa-family enables processing more data in less time. So with faster networks and storage, that brings us to the third and final ingredient. If we continue to process data in traditional ways, we won’t be able to take advantage of the faster networks and storage. Enter what Harvard calls “The Sexiest Job of the 21st Century” – the data scientist. New technologies like the Hadoop-powered Oracle Big Data Appliance, Oracle Advanced Analytics, and Oracle Endeca Information Discovery change the way in which we organize data. These technologies allow us to extract actionable information from raw data at incredible speeds, often ad-hoc. So the foundation to support the real-time enterprise exists, but how does a retailer begin to take advantage? The most visible way is through real-time marketing, but I’ll save that for part 3 and instead begin with improved integrations for the assets you already have in part 2.

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• Sending notification after an event has remained open for a specified period

  - by Loc Nhan

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Enterprise Manager (EM) 12c allows you to create an incident rule to send a notification and/or create an incident after an event has been open for a specified period. Such an incident rule will help prevent premature alerts on issues that may correct themselves within a certain amount of time. For example, there are some agents in an unstable network area, and often there are communication failures between the agents and the OMS lasting three, four minutes at a time. In this scenario, you may only want to receive alerts after an agent in that area has been in the Agent Unreachable status for at least five minutes. Note: Many non-target availability metrics allow users to specify the “number of occurrences” or the number of consecutive times metric values reach thresholds before a notification is sent. It is best to use the feature for such metrics. This article provides a step-by-step guide for creating an incident rule set to cater for the above scenario, that is, to create an incident and send a notification after the Agent Unreachable event has remained open for a five-minute duration. Steps to create the incident rule 1.     Log on to the console and navigate to Setup -> Incidents -> Incident Rules. Note: A non-super user requires the Create Enterprise Rule Set privilege, which is a resource privilege, to create an incident rule. The Incident Rules - All Enterprise Rules page displays. 2.     Click Create Rule Set … The Create Rule Set page displays. 3.     Enter a name for the rule set (e.g. Rule set for agents in flaky network areas), optionally enter a description, and leave everything else at default values, and click + Add. The Search and Select: Targets page pops up. Note:  While you can create a rule set for individual targets, it is a best practice to use a group for this purpose. 4.     Select an appropriate group, e.g. the AgentsInFlakyNework group. The Select button becomes enabled, click the button. The Create Rule Set page displays. 5.     Leave everything at default values, and click the Rules tab. The Create Rule Set page displays. 6.     Click Create… The Select Type of Rule to Create page pops up. 7.     Leave the Incoming events and updates to events option selected, and click Continue. The Create New Rule : Select Events page displays. 8.     Select Target Availability from the Type drop-down list. The page shows more options for Target Availability. 9.     Select the Specific events of type Target Availability option, and click + Add. The Select Target Availability events page pops up. 10.   Select Agent from the Target Type dropdown list. The page expands. 11.   Click the Agent unreachable checkbox, and click OK. Note: If you want to also receive a notification when the event is cleared, click the Agent unreachable end checkbox as well before clicking OK. The Create New Rule : Select Events page displays. 12.   Click Next. The Create New Rule : Add Actions page displays. 13.   Click + Add. The Add Actions page displays. 14.   Do the following: a.     Select the Only execute the actions if specified conditions match option (You don’t want the action to trigger always). The following options appear in the Conditions for Actions section. b.     Select the Event has been open for specified duration option. The Conditions for actions section expands. c.     Change the values of Event has been open for to 5 Minutes as shown below. d.     In the Create Incident or Update Incident section, click the Create Incident checkbox as following: e.     In the Notifications section, enter an appropriate EM user or email address in the E-mail To field. f.     Click Continue (in the top right hand corner). The Create New Rule : Add Actions page displays. 15.   Click Next. The Create New Rule : Specify name and Description page displays. 16.   Enter a rule name, and click Next. The Create New Rule : Review page appears. 17.   Click Continue, and proceed to save the rule set. The incident rule set creation completes. After one of the agents in the group specified in the rule set is stopped for over 5 minutes, EM will send a mail notification and create an incident as shown in the following screenshot. In conclusion, you have seen the steps to create an example incident rule set that only creates an incident and triggers a notification after an event has been open for a specified period. Such an incident rule can help prevent unnecessary incidents and alert notifications leaving EM administrators time to more important tasks. - Loc Nhan

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• 401 Using Multiple Authentication methods IE 10 only

  - by jon3laze

  I am not sure if this is more of a coding issue or server setup issue so I've posted it on stackoverflow and here... On our production site we've run into an issue that is specific to Internet Explorer 10. I am using jQuery doing an ajax POST to a web service on the same domain and in IE10 I am getting a 401 response, IE9 works perfectly fine. I should mention that we have mirrored code in another area of our site and it works perfectly fine in IE10. The only difference between the two areas is that one is under a subdomain and the other is at the root level. www.my1stdomain.com vs. portal.my2nddomain.com The directory structure on the server for these are: \my1stdomain\webservice\name\service.aspx \portal\webservice\name\service.aspx Inside of the \portal\ and \my1stdomain\ folders I have a page that does an ajax call, both pages are identical. $.ajax({ type: 'POST', url: '/webservice/name/service.aspx/function', cache: false, contentType: 'application/json; charset=utf-8', dataType: 'json', data: '{ "json": "data" }', success: function() { }, error: function() { } }); I've verified permissions are the same on both folders on the server side. I've applied a workaround fix of placing the <meta http-equiv="X-UA-Compatible" value="IE=9"> to force compatibility view (putting IE into compatibility mode fixes the issue). This seems to be working in IE10 on Windows 7, however IE 10 on Windows 8 still sees the same issue. These pages are classic asp with the headers that are being included, also there are no other meta tags being used. The doctype is being specified as <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//" "http://www.w3.org/TR/html4/loose.dtd"> on the portal page and <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> on the main domain. UPDATE1 I used Microsoft Network Monitor 3.4 on the server to capture the request. I used the following filter to capture the 401: Property.HttpStatusCode.StringToNumber == 401 This was the response - Http: Response, HTTP/1.1, Status: Unauthorized, URL: /webservice/name/service.aspx/function Using Multiple Authetication Methods, see frame details ProtocolVersion: HTTP/1.1 StatusCode: 401, Unauthorized Reason: Unauthorized - ContentType: application/json; charset=utf-8 - MediaType: application/json; charset=utf-8 MainType: application/json charset: utf-8 Server: Microsoft-IIS/7.0 jsonerror: true - WWWAuthenticate: Negotiate - Authenticate: Negotiate WhiteSpace: AuthenticateData: Negotiate - WWWAuthenticate: NTLM - Authenticate: NTLM WhiteSpace: AuthenticateData: NTLM XPoweredBy: ASP.NET Date: Mon, 04 Mar 2013 21:13:39 GMT ContentLength: 105 HeaderEnd: CRLF - payload: HttpContentType = application/json; charset=utf-8 HTTPPayloadLine: {"Message":"Authentication failed.","StackTrace":null,"ExceptionType":"System.InvalidOperationException"} The thing here that really stands out is Unauthorized, URL: /webservice/name/service.aspx/function Using Multiple Authentication Methods With this I'm still confused as to why this only happens in IE10 if it's a permission/authentication issue. What was added to 10, or where should I be looking for the root cause of this? UPDATE2 Here are the headers from the client machine from fiddler (server information removed): Main SESSION STATE: Done. Request Entity Size: 64 bytes. Response Entity Size: 9 bytes. == FLAGS ================== BitFlags: [ServerPipeReused] 0x10 X-EGRESSPORT: 44537 X-RESPONSEBODYTRANSFERLENGTH: 9 X-CLIENTPORT: 44770 UI-COLOR: Green X-CLIENTIP: 127.0.0.1 UI-OLDCOLOR: WindowText UI-BOLD: user-marked X-SERVERSOCKET: REUSE ServerPipe#46 X-HOSTIP: ***.***.***.*** X-PROCESSINFO: iexplore:2644 == TIMING INFO ============ ClientConnected: 14:43:08.488 ClientBeginRequest: 14:43:08.488 GotRequestHeaders: 14:43:08.488 ClientDoneRequest: 14:43:08.488 Determine Gateway: 0ms DNS Lookup: 0ms TCP/IP Connect: 0ms HTTPS Handshake: 0ms ServerConnected: 14:40:28.943 FiddlerBeginRequest: 14:43:08.488 ServerGotRequest: 14:43:08.488 ServerBeginResponse: 14:43:08.592 GotResponseHeaders: 14:43:08.592 ServerDoneResponse: 14:43:08.592 ClientBeginResponse: 14:43:08.592 ClientDoneResponse: 14:43:08.592 Overall Elapsed: 0:00:00.104 The response was buffered before delivery to the client. == WININET CACHE INFO ============ This URL is not present in the WinINET cache. [Code: 2] Portal SESSION STATE: Done. Request Entity Size: 64 bytes. Response Entity Size: 105 bytes. == FLAGS ================== BitFlags: [ClientPipeReused, ServerPipeReused] 0x18 X-EGRESSPORT: 44444 X-RESPONSEBODYTRANSFERLENGTH: 105 X-CLIENTPORT: 44439 X-CLIENTIP: 127.0.0.1 X-SERVERSOCKET: REUSE ServerPipe#7 X-HOSTIP: ***.***.***.*** X-PROCESSINFO: iexplore:7132 == TIMING INFO ============ ClientConnected: 14:37:59.651 ClientBeginRequest: 14:38:01.397 GotRequestHeaders: 14:38:01.397 ClientDoneRequest: 14:38:01.397 Determine Gateway: 0ms DNS Lookup: 0ms TCP/IP Connect: 0ms HTTPS Handshake: 0ms ServerConnected: 14:37:57.880 FiddlerBeginRequest: 14:38:01.397 ServerGotRequest: 14:38:01.397 ServerBeginResponse: 14:38:01.464 GotResponseHeaders: 14:38:01.464 ServerDoneResponse: 14:38:01.464 ClientBeginResponse: 14:38:01.464 ClientDoneResponse: 14:38:01.464 Overall Elapsed: 0:00:00.067 The response was buffered before delivery to the client. == WININET CACHE INFO ============ This URL is not present in the WinINET cache. [Code: 2]

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• Nginx HTTPS redirects causing loop

  - by Ben Chiappetta

  I've been banging my head against the wall trying to figure this out, so if anyone can help I'd appreciate it. My Nginx conf has three different redirect loops, haven't been able to get any of the three to work right. The three problem areas are: Redirecting memcache directory to SSL Redirecting accounts directory to SSL Redirecting SSL to www if non-www nginx.conf: user nginx; worker_processes 1; error_log /var/log/nginx/error.log warn; pid /var/run/nginx.pid; events { worker_connections 1024; } http { include /etc/nginx/mime.types; default_type application/octet-stream; log_format main '$remote_addr - $remote_user [$time_local] "$request" ' '$status $body_bytes_sent "$http_referer" ' '"$http_user_agent" "$http_x_forwarded_for"'; access_log /var/log/nginx/access.log main; error_log /var/log/nginx/error.log notice; sendfile on; #tcp_nopush on; keepalive_timeout 65; proxy_set_header X-Url-Scheme $scheme; #gzip on; rewrite_log on; include /etc/nginx/conf.d/*.conf; } conf.d/default.conf: server { listen 80; server_name <redacted>.net; rewrite ^(.*) http://www.<redacted>.net$1; } server { listen 80; server_name www.<redacted>.net; set_real_ip_from 192.168.30.4; set_real_ip_from 192.168.30.5; set_real_ip_from 192.168.30.10; real_ip_header X-Forwarded-For; #charset koi8-r; access_log /var/log/nginx/host.access.log main; root /var/www/html; index index.php index.html index.htm; location =/memcache { rewrite ^/(.*)$ https://$server_name$request_uri? permanent; } location /accounts { rewrite ^/(.*)$ https://$server_name$request_uri? permanent; } #error_page 404 /404.html; # redirect server error pages to the static page /50x.html # error_page 500 502 503 504 /50x.html; location = /50x.html { } # pass the PHP scripts to FastCGI server listening on 127.0.0.1:9000 # location ~ \.php$ { fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; include /etc/nginx/fastcgi_params; try_files $uri = 404; } # deny access to .htaccess files, if Apache's document root # concurs with nginx's one # location ~ /\.ht { deny all; } } conf.d/ssl.conf: # HTTPS server # server { listen 443; server_name <redacted>.net; rewrite ^(.*) https://www.<redacted>.net$1; } server { listen 443 default_server ssl; server_name www.<redacted>.net; set_real_ip_from 192.168.30.4; set_real_ip_from 192.168.30.5; set_real_ip_from 192.168.30.10; real_ip_header X-Forwarded-For; proxy_set_header X-Forwarded_Proto https; proxy_set_header Host $host; proxy_redirect off; proxy_max_temp_file_size 0; proxy_set_header X-Forwarded-Ssl on; set $https_enabled on; ssl_certificate <redacted>.crt; ssl_certificate_key <redacted>.key; ssl_session_timeout 5m; ssl_protocols SSLv2 SSLv3 TLSv1; ssl_ciphers HIGH:!aNULL:!MD5; ssl_prefer_server_ciphers on; root /var/www/html; index index.php index.html index.htm; location /memcache { auth_basic "Restricted"; auth_basic_user_file $document_root/memcache/.htpasswd; } location ~ \.php$ { fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; fastcgi_param HTTPS on; include /etc/nginx/fastcgi_params; try_files $uri = 404; } }

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• e2fsck extremly slow, although enough memory exists

  - by kaefert

  I've got this external USB-Disk: kaefert@blechmobil:~$ lsusb -s 2:3 Bus 002 Device 003: ID 0bc2:3320 Seagate RSS LLC As can be seen in this dmesg output, there are some problems that prevents that disk from beeing mounted: kaefert@blechmobil:~$ dmesg | grep sdb [ 114.474342] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.475089] sd 5:0:0:0: [sdb] Write Protect is off [ 114.475092] sd 5:0:0:0: [sdb] Mode Sense: 43 00 00 00 [ 114.475959] sd 5:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 114.477093] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.501649] sdb: sdb1 [ 114.502717] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.504354] sd 5:0:0:0: [sdb] Attached SCSI disk [ 116.804408] EXT4-fs (sdb1): ext4_check_descriptors: Checksum for group 3976 failed (47397!=61519) [ 116.804413] EXT4-fs (sdb1): group descriptors corrupted! So I went and fired up my favorite partition manager - gparted, and told it to verify and repair the partition sdb1. This made gparted call e2fsck (version 1.42.4 (12-Jun-2012)) e2fsck -f -y -v /dev/sdb1 Although gparted called e2fsck with the "-v" option, sadly it doesn't show me the output of my e2fsck process (bugreport https://bugzilla.gnome.org/show_bug.cgi?id=467925 ) I started this whole thing on Sunday (2012-11-04_2200) evening, so about 48 hours ago, this is what htop says about it now (2012-11-06-1900): PID USER PRI NI VIRT RES SHR S CPU% MEM% TIME+ Command 3704 root 39 19 1560M 1166M 768 R 98.0 19.5 42h56:43 e2fsck -f -y -v /dev/sdb1 Now I found a few posts on the internet that discuss e2fsck running slow, for example: http://gparted-forum.surf4.info/viewtopic.php?id=13613 where they write that its a good idea to see if the disk is just that slow because maybe its damaged, and I think these outputs tell me that this is not the case in my case: kaefert@blechmobil:~$ sudo hdparm -tT /dev/sdb /dev/sdb: Timing cached reads: 3562 MB in 2.00 seconds = 1783.29 MB/sec Timing buffered disk reads: 82 MB in 3.01 seconds = 27.26 MB/sec kaefert@blechmobil:~$ sudo hdparm /dev/sdb /dev/sdb: multcount = 0 (off) readonly = 0 (off) readahead = 256 (on) geometry = 364801/255/63, sectors = 5860533160, start = 0 However, although I can read quickly from that disk, this disk speed doesn't seem to be used by e2fsck, considering tools like gkrellm or iotop or this: kaefert@blechmobil:~$ iostat -x Linux 3.2.0-2-amd64 (blechmobil) 2012-11-06 _x86_64_ (2 CPU) avg-cpu: %user %nice %system %iowait %steal %idle 14,24 47,81 14,63 0,95 0,00 22,37 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await r_await w_await svctm %util sda 0,59 8,29 2,42 5,14 43,17 160,17 53,75 0,30 39,80 8,72 54,42 3,95 2,99 sdb 137,54 5,48 9,23 0,20 587,07 22,73 129,35 0,07 7,70 7,51 16,18 2,17 2,04 Now I researched a little bit on how to find out what e2fsck is doing with all that processor time, and I found the tool strace, which gives me this: kaefert@blechmobil:~$ sudo strace -p3704 lseek(4, 41026998272, SEEK_SET) = 41026998272 write(4, "\212\354K[_\361\3nl\212\245\352\255jR\303\354\312Yv\334p\253r\217\265\3567\325\257\3766"..., 4096) = 4096 lseek(4, 48404766720, SEEK_SET) = 48404766720 read(4, "\7t\260\366\346\337\304\210\33\267j\35\377'\31f\372\252\ffU\317.y\211\360\36\240c\30`\34"..., 4096) = 4096 lseek(4, 41027002368, SEEK_SET) = 41027002368 write(4, "\232]7Ws\321\352\t\1@[+5\263\334\276{\343zZx\352\21\316`1\271[\202\350R`"..., 4096) = 4096 lseek(4, 48404770816, SEEK_SET) = 48404770816 read(4, "\17\362r\230\327\25\346//\210H\v\311\3237\323K\304\306\361a\223\311\324\272?\213\tq \370\24"..., 4096) = 4096 lseek(4, 41027006464, SEEK_SET) = 41027006464 write(4, "\367yy>x\216?=\324Z\305\351\376&\25\244\210\271\22\306}\276\237\370(\214\205G\262\360\257#"..., 4096) = 4096 lseek(4, 48404774912, SEEK_SET) = 48404774912 read(4, "\365\25\0\21|T\0\21}3t_\272\373\222k\r\177\303\1\201\261\221$\261B\232\3142\21U\316"..., 4096) = 4096 ^CProcess 3704 detached around 16 of these lines every second, so 4 read and 4 write operations every second, which I don't consider to be a lot.. And finally, my question: Will this process ever finish? If those numbers from fseek (48404774912) represent bytes, that would be something like 45 gigabytes, with this beeing a 3 terrabyte disk, which would give me 134 days to go, if the speed stays constant, and he scans the disk like this completly and only once. Do you have some advice for me? I have most of the data on that disk elsewhere, but I've put a lot of hours into sorting and merging it to this disk, so I would prefer to getting this disk up and running again, without formatting it anew. I don't think that the hardware is damaged since the disk is only a few months and since I can't see any I/O errors in the dmesg output. UPDATE: I just looked at the strace output again (2012-11-06_2300), now it looks like this: lseek(4, 1419860611072, SEEK_SET) = 1419860611072 read(4, "3#\f\2447\335\0\22A\355\374\276j\204'\207|\217V|\23\245[\7VP\251\242\276\207\317:"..., 4096) = 4096 lseek(4, 43018145792, SEEK_SET) = 43018145792 write(4, "]\206\231\342Y\204-2I\362\242\344\6R\205\361\324\177\265\317C\334V\324\260\334\275t=\10F."..., 4096) = 4096 lseek(4, 1419860615168, SEEK_SET) = 1419860615168 read(4, "\262\305\314Y\367\37x\326\245\226\226\320N\333$s\34\204\311\222\7\315\236\336\300TK\337\264\236\211n"..., 4096) = 4096 lseek(4, 43018149888, SEEK_SET) = 43018149888 write(4, "\271\224m\311\224\25!I\376\16;\377\0\223H\25Yd\201Y\342\r\203\271\24eG<\202{\373V"..., 4096) = 4096 lseek(4, 1419860619264, SEEK_SET) = 1419860619264 read(4, ";d\360\177\n\346\253\210\222|\250\352T\335M\33\260\320\261\7g\222P\344H?t\240\20\2548\310"..., 4096) = 4096 lseek(4, 43018153984, SEEK_SET) = 43018153984 write(4, "\360\252j\317\310\251G\227\335{\214`\341\267\31Y\202\360\v\374\307oq\3063\217Z\223\313\36D\211"..., 4096) = 4096 So this number of the lseeks before the reads, like 1419860619264 are already a lot bigger, standing for 1.29 terabytes if the numbers are bytes, so it doesn't seem to be a linear progress on a big scale, maybe there are only some areas that need work, that have big gaps in between them. (times are in CET)

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• Paying great programmers more than average programmers

  - by Kelly French

  It's fairly well recognized that some programmers are up to 10 times more productive than others. Joel mentions this topic on his blog. There is a whole blog devoted to the idea of the "10x productive programmer". In years since the original study, the general finding that "There are order-of-magnitude differences among programmers" has been confirmed by many other studies of professional programmers (Curtis 1981, Mills 1983, DeMarco and Lister 1985, Curtis et al. 1986, Card 1987, Boehm and Papaccio 1988, Valett and McGarry 1989, Boehm et al 2000). Fred Brooks mentions the wide range in the quality of designers in his "No Silver Bullet" article, The differences are not minor--they are rather like the differences between Salieri and Mozart. Study after study shows that the very best designers produce structures that are faster, smaller, simpler, cleaner, and produced with less effort. The differences between the great and the average approach an order of magnitude. The study that Brooks cites is: H. Sackman, W.J. Erikson, and E.E. Grant, "Exploratory Experimental Studies Comparing Online and Offline Programming Performance," Communications of the ACM, Vol. 11, No. 1 (January 1968), pp. 3-11. The way programmers are paid by employers these days makes it almost impossible to pay the great programmers a large multiple of what the entry-level salary is. When the starting salary for a just-graduated entry-level programmer, we'll call him Asok (From Dilbert), is $40K, even if the top programmer, we'll call him Linus, makes $120K that is only a multiple of 3. I'd be willing to be that Linus does much more than 3 times what Asok does, so why wouldn't we expect him to get paid more as well? Here is a quote from Stroustrup: "The companies are complaining because they are hurting. They can't produce quality products as cheaply, as reliably, and as quickly as they would like. They correctly see a shortage of good developers as a part of the problem. What they generally don't see is that inserting a good developer into a culture designed to constrain semi-skilled programmers from doing harm is pointless because the rules/culture will constrain the new developer from doing anything significantly new and better." This leads to two questions. I'm excluding self-employed programmers and contractors. If you disagree that's fine but please include your rationale. It might be that the self-employed or contract programmers are where you find the top-10 earners, but please provide a explanation/story/rationale along with any anecdotes. [EDIT] I thought up some other areas in which talent/ability affects pay. Financial traders (commodities, stock, derivatives, etc.) designers (fashion, interior decorators, architects, etc.) professionals (doctor, lawyer, accountant, etc.) sales Questions: Why aren't the top 1% of programmers paid like A-list movie stars? What would the industry be like if we did pay the "Smart and gets things done" programmers 6, 8, or 10 times what an intern makes? [Footnote: I posted this question after submitting it to the Stackoverflow podcast. It was included in episode 77 and I've written more about it as a Codewright's Tale post 'Of Rockstars and Bricklayers'] Epilogue: It's probably unfair to exclude contractors and the self-employed. One aspect of the highest earners in other fields is that they are free-agents. The competition for their skills is what drives up their earning power. This means they can not be interchangeable or otherwise treated as a plug-and-play resource. I liked the example in one answer of a major league baseball team trying to field two first-basemen. Also, something that Joel mentioned in the Stackoverflow podcast (#77). There are natural dynamics to shrink any extreme performance/pay ranges between the highs and lows. One is the peer pressure of organizations to pay within a given range, another is the likelyhood that the high performer will realize their undercompensation and seek greener pastures.

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• showing the breadcrumb trail in the menu

  - by strangeloops

  I have a global menu and local menu for the products. I would like to highlight 'our products' link when I am showing the products and also highlight the name of the product and its subpages in the local menu so the highlighted links will work as the breadcrumbs. How can I do this with jquery and codeigniter or just jquery. Here is the code of the local menu: <ul id="accordion"> <li class="pm"><h2><?php echo anchor('/products/thassos_wonder', 'Thassos Wonder+');?></h2> <ul class="product_menu"> <h2><?php echo anchor('/products/thassos_wonder', 'Thassos Wonder+');?></h2> <h2><?php echo anchor('/products/thassos_wonder_advantages', 'Thassos Wonder+ Advantages');?></h2> <h2><?php echo anchor('products/thassos_wonder_associated_products', 'Associated Products');?></h2> <h2><?php echo anchor('/products/thassos_wonder_brochure', 'Download TW+ Brochure');?></h2> </ul> </li> <li class="pm"><h2><?php echo anchor('/products/marble_wonder', 'Marble Wonder+');?></h2> <ul class="product_menu" id="mwmenu"> <h2><?php echo anchor('/products/marble_wonder', 'Marble Wonder+');?></h2> <h2><?php echo anchor('/products/marble_wonder_advantages', 'Marble Wonder+ Advantages');?></h2> <h2><?php echo anchor('products/marble_wonder_associated_products', 'Associated Products');?></h2> <h2><?php echo anchor('/products/marble_wonder_brochure', 'Download MW+ Brochure');?></h2> </ul> </li> <li class="pm"><h2><?php echo anchor('/products/polybond', 'Poly Bond+');?></h2> <ul class="product_menu" id="pbmenu"> <h2><?php echo anchor('/products/polybond', 'Poly Bond+');?></h2> <h2><?php echo anchor('/products/polybond_advantages', 'PolyBond+ Advantages');?></h2> <h2><?php echo anchor('products/polybond_areas_of_applications', 'Areas of Applications');?></h2> <h2><?php echo anchor('/products/polybond_brochure', 'Download Polybond+ Brochure');?></h2> </ul> </li> Here is the jquery code for the local menu: $(function() { var pathname = location.pathname; var highlight; //highlight home if(pathname == "/"){ highlight = $('ul#accordion > li:first > a:first'); $('a.active').parents('li').addClass('active'); } else { var path = pathname.substring(1); if (path) highlight = $('ul#accordion a[href$="' + path + '"]'); } highlight.attr('class', 'active'); // hide 2nd, 3rd, ... level menus $('ul#accordion ul').hide(); // show child menu on click $('ul#accordion > li > a.product_menu').click(function() { //minor improvement $(this).siblings('ul').toggle("slow"); return false; }); //open to current group (highlighted link) by show all parent ul's $('a.active').parents('ul').show(); //if you only have a 2 level deep navigation you could //use this instead //$('a.selected').parents("ul").eq(0).show(); }); Still learning jquery so type of help would be appreciated. Thanks - G

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• How do I evaluate my skillset against the current market to see what needs improvement and where my

  - by baijajusav

  First of all, this question may be out of bounds for this site. If so, remove it. I say this because this site seems to be a place for more concrete questions that are not so relative in nature. And before I begin, for those of you whom just prefer a question and not this sort of dialog, here is my question: How can I assess my current skills as a programmer and decide where and what areas to improve upon? That said, here's what I'm asking/talking about, in essence. The market is always in constant flux. As programmers we're always having to learn new things, update our skills, push ourselves into that next project. There's not a very good litmus test that I know of for us to get an idea of where we stand as programmers. I came across this blog post by Jeff Atwood talking about why can't programmers code. Instinctively (and as the post goes on to state) I rushed through the program in about 4 minutes (most of that time was b/c I was hand writing it out. Still, this doesn't really answer the question of where do my skills need to be to succeed in today's world. I real blogs, listen to podcasts, try to keep up on the latest things coming out. It has only been in the past couple of months that I made a decision to pick a focus area for my learning as I can't learn everything and trying to do so is to spread myself too thin. I chose ASP.NET MVC & C#. I plan to stick with Microsoft technologies, not out of some sense of loyalty or stubbornness, but rather because they seem to stream together and have a unifying connection between them. With Windows Phone 7 coming out, it seems that now is the obvious time to pick up WPF and Silverlight as well. Still, if you asked me to code something apart from intellisense and the internet, I probably couldn't get the syntax right. I don't have libraries memorized or know precisely where the classes I use exist within the .Net framework, namely because I haven't had to pull that knowledge out of the air. In a way, I suppose Visual Studio has insulated me, which isn't a good thing, but, at the same time, I've still been able to be productive. I'm working on my own side project to try and help my learning. In doing so, I'm trying to make use of best practices and 3rd party frameworks where I can. I'm using automapper and EF 1.0. I know everyone in the .net community seems to cry foul at the sound of EF 1.0, but I can't say why because I've never used it. There's no lazy loading and that has proven rather annoying; however, aside from that, I haven't had that much of an issue. Granted this is probably because I'm not writing tests as I go (which I'm not doing because I don't know how to test EF in tests and don't really have a clue how to write tests for ASP.NET MVC 1.0). I'm also using a custom membership provider; granted, it's a barebone implementation, but I'm using it still. My thinking in all of this is, while I am neglecting a great many important technologies that are in the mainstream, I'll have a working project in the end. I can come back and add those things after I finish. Doing it all now and at once seems like too much. I know how I work and I don't think I'd ever get it done that way. I've elected to make this a community wiki as I think this question might fight better there. If a moderator disagrees with that choice or the decision to post this here, the just delete the question. I'm not trying to make undue work for anyone. I'm just a programmer trying to assess my where his skills are now and where I should be improving.

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• If 'Architect' is a dirty word - what's the alternative; when not everyone can actually design a goo

  - by Andras Zoltan

  Now - I'm a developer first and foremost; but whenever I sit down to work on a big project with lots of interlinking components and areas, I will forward-plan my interfaces, base classes etc as best I can - putting on my Architect hat. For a few weeks I've been doing this for a huge project - designing whole swathes of interfaces etc for a business-wide platform that we're developing. The basic structure is a couple of big projects that consists of service and data interfaces, with some basic implementations of all of these. On their own, these assemblies are useless though, as they are simply intended intended as a scaffold on which to build a business-specific implementation (we have a lot of businesses). Therefore, the design of the core platform is absolutely crucial, since consumers of the system are not intended to know which implementation they are actually using. In the past it's not worked so well, but after a few proof-of-concepts and R&D projects this new platform is now growing nicely and is already proving itself. Then somebody else gets involved in the project - he's a TDD man who sees code-level architecture as an irrelevance and is definitely from the camp that 'architect' is a dirty word - I should add that our working relationship is very good despite this :) He's open about the fact that he can't architect in advance and obviously TDD really helps him because it allows him to evolve his systems over time. That I get, and totally understand; but it means that his coding style, basically, doesn't seem to be able to honour the architecture that I've been putting in place. Now don't get me wrong - he's an awesome coder; but the other day he needed to extend one of his components (an implementation of a core interface) to bring in an extra implementation-specific dependency; and in doing so he extended the core interface as well as his implementation (he uses ReSharper), thus breaking the independence of the whole interface. When I pointed out his error to him, he was dismayed. Being test-first, all that mattered to him was that he'd made his tests pass, and just said 'well, I need that dependency, so can't we put it in?'. Of course we could put it in, but I was frustrated that he couldn't see that refactoring the generic interface to incorporate an implementation-specific feature was just wrong! But it is all very Charlie Brown to him (you know the sound the adults make when they're talking to the children) - as far as he's concerned we don't need to worry about it because we can always refactor. The problem is, the culture of test-write-refactor is all very well and good - but not when you're dealing with a platform that is going to be shared out among so many projects that you could never get them all in one place to make the refactorings work. In my opinion, sometimes you actually have to think about what you're doing, and not just let nature take its course. Am I simply fulfilling the role of Architect as a dirty word here? I believe that architecture is important and should be thought about before code gets written; unless it's a particularly small project. But when you're working in a team of people who don't think that way, or even can't think that way how can you actually get this across? Is it a case of simply making the architecture off-limits to changes by other people? I don't want to start having bloody committees just to be able to grow the system; but equally I don't want to be the only one responsible for it all. Do you think the architect role is a waste of time? Is it at odds with TDD and other practises? Can this mix of different practises be made to work, or should I just be a lot less precious (and in so doing allow a generic platform become useless!)? Or do I just lay down the law? Any ideas/experiences/views gratefully received.

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• FullCalendar displaying last weeks events below this weeks events

  - by Brian

  I am developing an application to manage an On-Call calendar, using FullCalendar to render it. Most events are 1 week long, starting at 8:00 AM Tuesday and ending the following Tuesday at 8:00 AM. Another event, presumably with a different person on-call, will follow that event. During a hallway usability test, someone commented that the month calendar view was difficult to read because the previous weeks event is not at the top of the stack, instead rendering below the event that starts during that week. When being viewed, the eye perceives that it should go down 1 line to view the remaining timeline because the event from last week is there, instead of moving down to the following week. I investigated what I believe to be the problem: function segCmp(a, b) { return (b.msLength - a.msLength) * 100 + (a.event.start - b.event.start); } sorts the events for a row, but uses the length of the event in the calculation. Since the current week's event will have a longer duration, it always get sorted to the top. To test, I changed the start dates to Wednesday so the durations are closer. This cause the events to render how I would expect, with last weeks events at the top and this weeks at the bottom. I thought that if one of the events in the compare doesn't start that week, then it should only be compared based on the start times. I modified the function to be: function segCmp(a, b) { if (a.isStart == false || b.isStart == false) { return (a.event.start - b.event.start); } return (b.msLength - a.msLength) * 100 + (a.event.start - b.event.start); } This solved my problem, and the rendering now looks good - and passes the hallway test. What I don't know is if this would have an impact in other areas. I have taken a look at the other views (month, week, day) and they all seem to be rendering properly as well. I am just not familiar with FullCalendar enough to file a bug or feature request on this, or if this would even be considered a bug. I am wondering if what I modified is correct, or if it is not what a better modification would be to fix this issue. Thanks! Below I have the json results for what should be displayed: [{"title":"Person 1 - OnCall (OSS On Call)","id":12,"allDay":false,"start":"2010-11-30T15:00:00.0000000Z","end":"2010-12-07T15:00:00.0000000Z","editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/12"}, {"title":"Person 2 - OnCall (OSS On Call)","id":13,"allDay":false,"start":"2010-12-07T15:00:00.0000000Z","end":"2010-12-14T15:00:00.0000000Z","editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/13"}, {"title":"Person 3 - OnCall (OSS On Call)","id":14,"allDay":false,"start":"2010-12-14T15:00:00.0000000Z","end":"2010-12-21T15:00:00.0000000Z","editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/14"}, {"title":"Person 4 - OnCall (OSS On Call)","id":15,"allDay":false,"start":"2010-12-21T15:00:00.0000000Z","end":"2010-12-28T15:00:00.0000000Z","editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/15"}, {"title":"Person 5 - OnCall (OSS On Call)","id":16,"allDay":false,"start":"2010-12-28T15:00:00.0000000Z","end":"2011-01-04T15:00:00.0000000Z","editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/16"}, {"title":"Person 6 - OnCall (OSS On Call)","id":17,"allDay":false,"start":"2011-01-04T15:00:00.0000000Z","end":"2011-01-11T15:00:00.0000000Z","editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/17"}, {"title":"Christmas","id":2,"allDay":true,"start":"2010-12-25T07:00:00.0000000Z","end":null,"editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/2"}, {"title":"New Years Eve","id":3,"allDay":true,"start":"2010-12-31T07:00:00.0000000Z","end":null,"editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/3"}, {"title":"New Years Day","id":4,"allDay":true,"start":"2011-01-01T07:00:00.0000000Z","end":null,"editable":false,"className":"fc-event-title-calendar","url":"/TimeManagement/Edit/4"}]

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• WPF Issues with Control Layout

  - by Brett Powell

  I am making an application that connects to our billing software using its API, and I am running into a few issues getting the layout working properly. I want to make it so that when one of the expanders is minimized, the other window fills the gap, and when it is expanded again the other expander goes back to where it was. Right now when the arrow is clicked on one, there is just an empty gap. I used a DockPanel as the parent which I assumed would automatically do this, but it isn't working. Second question, is there a way to make these areas resizable? I don't want to try and get too frisky with allowing the user to undock the menus (don't even know if that is possible with just straight WPF) but it would be nice if they could change the width/height of them. Also, just a newbie question to C#, but what is the equivalent of a C++ header file? It looks like you just use .cs files, but I am not sure. I want to extract all of my functions that pull the data from the billing software and put them into a different file to clean up the code. Here is my XAML... <Window x:Class="WpfApplication3.MainWindow" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" Title="Billing Management" Height="550" Width="754" xmlns:shared="http://schemas.actiprosoftware.com/winfx/xaml/shared" WindowStartupLocation="CenterScreen" WindowStyle="ThreeDBorderWindow"> <Grid> <Grid.RowDefinitions> <RowDefinition Height="22" /> <RowDefinition /> </Grid.RowDefinitions> <Menu Height="22" Name="menu1" Margin="0" HorizontalAlignment="Stretch" VerticalAlignment="Top" HorizontalContentAlignment="Left" IsEnabled="True" IsMainMenu="True"> <MenuItem Header="_File"> <MenuItem Header="_Open" /> <MenuItem Header="_Close" /> <Separator/> <MenuItem Header="_Exit" /> </MenuItem> </Menu> <TabControl Name="tabControl1" HorizontalContentAlignment="Stretch" VerticalContentAlignment="Stretch" BorderThickness="1" Padding="0" TabStripPlacement="Bottom" UseLayoutRounding="False" FlowDirection="LeftToRight" Grid.Row="1"> <TabItem Header="Main" Name="tabItem1" Margin="0"> <DockPanel Name="dockPanel1" LastChildFill="True"> <ListBox Height="100" Name="listBox3" DockPanel.Dock="Top" /> <ListBox Name="listBox4" Width="200" DockPanel.Dock="Right" /> <DockPanel Height="Auto" Name="dockPanel2" Width="Auto" VerticalAlignment="Stretch" LastChildFill="True"> <shared:AnimatedExpander Header="Staff Online" Width="200" Name="expanderStaffOnline" IsExpanded="True" Height="194" BorderThickness="0" DockPanel.Dock="Top" VerticalContentAlignment="Stretch"> <ListBox Name="listboxStaffOnline" Width="Auto" Height="Auto" Margin="0" VerticalAlignment="Stretch" Loaded="listboxStaffOnline_Loaded" /> </shared:AnimatedExpander> <shared:AnimatedExpander Header="Test Menu 2" Height="Auto" Name="animatedExpander1" BorderThickness="1" Margin="0,0,0,0" IsExpanded="True" VerticalContentAlignment="Stretch"> <ListBox Height="Auto" HorizontalAlignment="Stretch" Name="listBox6" VerticalAlignment="Stretch" Margin="0" BorderThickness="1" /> </shared:AnimatedExpander> </DockPanel> <ListBox Height="100" Name="listboxAdminLogs" DockPanel.Dock="Bottom" Loaded="listboxAdminLogs_Loaded" /> <ListBox Name="listBox5" /> </DockPanel> </TabItem> <TabItem Header="Support" Name="tabItem2" Margin="0"> </TabItem> <TabItem Header="Clients" /> <TabItem Header="Billing" /> <TabItem Header="Orders" /> </TabControl> </Grid> </Window>

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• How do I solve "Two different CRTLDLLs are loaded" when using packages in C++ Builder 2010?

  - by David M

  Hi, We are trying to split up our monolithic EXE into a combination of an EXE and several packages. So far, we have one package that we're trying to use, and when running the EXE Codeguard shows the following error on startup: CG Error Two different CRTLDLLs are loaded. CG might report false errors (C:\Windows\system32\CC32100MT.DLL) (D:\Projects\Foo\Bar.bpl) OK I read this as two different runtime libraries being loaded - one, the correct one (CC32100MT.dll), one incorrect, which is the package we're trying to use. Continuing to run the program shows odd errors, especially casting between classes or passing a pointer to a class as a parameter in a method that crosses the EXE/DLL boundary. Codeguard itself doesn't show any other errors at all though. How do we solve this? Some more details We've looked at as many things as we (the developer working on this and I) can collectively think of: Each project is built using runtime packages. The EXE host lists Bar in its package list. Each project is set to compile with dynamic RTL. However, changing this does not solve the problem. The package is linked to the EXE via its BPI file, but linking via a LIB makes no difference either. The EXE and BPL are compiled with the same project settings, where the same options exist for both types of project. We think, anyway :) There is only one copy of the BPL and BPI on the system: it's definitely linking to the right one. Examining the EXE and BPL with Depends and TDump show they are both using C:\Windows\system32\CC32100MT.DLL. They should both be using the one RTL. Creating a new project (a plain VCL forms application) and linking to the BPL (via its BPI) works fine. Something in the process of adding all the files and LIBs that make our EXE contain the code it needs to changes this, but we haven't been able to figure out what. The LIBs all either correspond to DLLs we use (flat C interface, usually look as though they were built with MSVC) or are simple projects with lots of related files, compiled to a lib for the purpose of linking into the EXE - these correspond roughly to the areas of the program we want to split to BPLs, by the way. There don't seem to be project options for the LIB projects that would affect RTL linking, unless we've missed them. I have exhaustively hunted through Depends and looked at all RTL and CC32*.dll files the EXE and every single DLL references. All are identical: rtl140.bpl and CC32100MT.DLL. Fully qualified paths show they are the same files, too. Everything should be using the one same run-time library. We're stumped. Absolutely stumped. We've had other problems using BPLs (they seem to be surprisingly tricky things, especially using C++) but have managed to solve them all. This one we've had no luck at all and we'd really appreciate any insights :) We're using C++Builder 2010 (as part of RAD Studio actually, but with little Delphi code apart from components.)

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• jQuery tablesorter sorting not working

  - by jknox

  I'm using jQuery tablesorter plugin to generate dynamically a table from a csv file, and that part is working fine. However whenever i try to sort the table by clicking on the table headers, firebug reports this problem in the console: parsers is undefined return parsers[i].type;\n Initially i though this problem was being caused by the table not being ready after the document loads, so i fixed that by manually calling tablesorter() after my table was rendered from the csv file. this didn't fix the issue though. Also, at the very end of the table, the table is drawn garbled with some gray areas at the end. I suppose this is related to the error above. The code in question is this: <html> <head> <link rel="stylesheet" href="blue/style.css" type="text/css" /> <script type="text/javascript" src="jquery-1.3.2.min.js"></script> <script type="text/javascript" src="jquery.tablesorter.js"></script> <script type="text/javascript" src="jquery.csv.js"></script> <script type="text/javascript" id="js"> function sortThis() { $("#myTable").tablesorter({ // sortList:[[0,0],[2,1]] }); }; </script> <title>huh!?</title> </head> <body> <table id="myTable" class="tablesorter" cellspacing="1" cellpadding="0" border="0"> <thead> <tr> <th>name</th> <th>type</th> <th>Date</th> </tr> </thead> <tbody> <script type="text/javascript"> $.get('myfile.csv', function(data) { myfile = jQuery.csv()(data) for (var x = 0; x < myfile.length; x++) { str = "<tr>"; for (var y = 0; y < myfile[x].length; y++) { str += "<td>" + myfile[x][y] + "</td>"; } str += "</tr>"; $('#myTable').append(str); } }); sortThis(); </script> </tbody> </table> </body> </html> Thanks in advance for your help.

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