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  • Too Many Kittens To Juggle At Once

    - by Bil Simser
    Ahh, the Internet. That crazy, mixed up place where one tweet turns into a conversation between dozens of people and spawns a blogpost. This is the direct result of such an event this morning. It started innocently enough, with this: Then followed up by a blog post by Joel here. In the post, Joel introduces us to the term Business Solutions Architect with mad skillz like InfoPath, Access Services, Excel Services, building Workflows, and SSRS report creation, all while meeting the business needs of users in a SharePoint environment. I somewhat disagreed with Joel that this really wasn’t a new role (at least IMHO) and that a good Architect or BA should really be doing this job. As Joel pointed out when you’re building a SharePoint team this kind of role is often overlooked. Engineers might be able to build workflows but is the right workflow for the right problem? Michael Pisarek wrote about a SharePoint Business Architect a few months ago and it’s a pretty solid assessment. Again, I argue you really shouldn’t be looking for roles that don’t exist and I don’t suggest anyone create roles to hire people to fill them. That’s basically creating a solution looking for problems. Michael’s article does have some great points if you’re lost in the quagmire of SharePoint duties though (and I especially like John Ross’ quote “The coolest shit is worthless if it doesn’t meet business needs”). SharePoinTony summed it up nicely with “SharePoint Solutions knowledge is both lacking and underrated in most environments. Roles help”. Having someone on the team who can dance between a business user and a coder can be difficult. Remember the idea of telling something to someone and them passing it on to the next person. By the time the story comes round the circle it’s a shadow of it’s former self with little resemblance to the original tale. This is very much business requirements as they’re told by the user to a business analyst, written down on paper, read by an architect, tuned into a solution plan, and implemented by a developer. Transformations between what was said, what was heard, what was written down, and what was developed can be distant cousins. Not everyone has the skill of communication and even less have negotiation skills to suit the SharePoint platform. Negotiation is important because not everything can be (or should be) done in SharePoint. Sometimes it’s just not appropriate to build it on the SharePoint platform but someone needs to know enough about the platform and what limitations it might have, then communicate that (and/or negotiate) with a customer or user so it’s not about “You can’t have this” to “Let’s try it this way”. Visualize the possible instead of denying the impossible. So what is the right SharePoint team? My cromag brain came with a fairly simpleton answer (and I’m sure people will just say this is a cop-out). The perfect SharePoint team is just enough people to do the job that know the technology and business problem they’re solving. Bridge the gap between business need and technology platform and you have an architect. Communicate the needs of the business effectively so the entire team understands it and you have a business analyst. Can you get this with full time workers? Maybe but don’t expect miracles out of the gate. Also don’t take a consultant’s word as gospel. Some consultants just don’t have the diversity of the SharePoint platform to be worth their value so be careful. You really need someone who knows enough about SharePoint to be able to validate a consultants knowledge level. This is basically try for any consultant, not just a SharePoint one. Specialization is good and needed. A good, well-balanced SharePoint team is one of people that can solve problems with work with the technology, not against it. Having a top developer is great, but don’t rely on them to solve world hunger if they can’t communicate very well with users. An expert business analyst might be great at gathering requirements so the entire team can understand them, but if it means building 100% custom solutions because they don’t fit inside the SharePoint boundaries isn’t of much value. Just repeat. There is no silver bullet. There is no silver bullet. There is no silver bullet. A few people pointed out Nick Inglis’ article Excluding The Information Professional In SharePoint. It’s a good read too and hits home that maybe some developers and IT pros need some extra help in the information space. If you’re in an organization that needs labels on people, come up with something everyone understands and go with it. If that’s Business Solutions Architect, SharePoint Advisor, or Guy Who Knows A Lot About Portals, make it work for you. We all wish that one person could master all that is SharePoint but we also know that doesn’t scale very well and you quickly get into the hit-by-a-bus syndrome (with the organization coming to a full crawl when the guy or girl goes on vacation, gets sick, or pops out a baby). There are too many gaps in SharePoint knowledge to have any one person know it all and too many kittens to juggle all at once. We like to consider ourselves experts in our field, but trying to tackle too many roles at once and we end up being mediocre jack of all trades, master of none. Don't fall into this pit. It's a deep, dark hole you don't want to try to claw your way out of. Trust me. Been there. Done that. Got the t-shirt. In the end I don’t disagree with Joel. SharePoint is a beast and not something that should be taken on by newbies. If you just read “Teach Yourself SharePoint in 24 Hours” and want to go build your corporate intranet or the next killer business solution with all your new found knowledge plan to pony up consultant dollars a few months later when everything goes to Hell in a handbasket and falls over. I’m not saying don’t build solutions in SharePoint. I’m just saying that building effective ones takes skill like any craft and not something you can just cobble together with a little bit of cursory knowledge. Thanks to *everyone* who participated in this tweet rush. It was fun and educational.

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  • It's not just “Single Sign-on” by Steve Knott (aurionPro SENA)

    - by Greg Jensen
    It is true that Oracle Enterprise Single Sign-on (Oracle ESSO) started out as purely an application single sign-on tool but as we have seen in the previous articles in this series the product has matured into a suite of tools that can do more than just automated single sign-on and can also provide rapidly deployed, cost effective solution to many demanding password management problems. In the last article of this series I would like to discuss three cases where customers faced password scenarios that required more than just single sign-on and how some of the less well known tools in the Oracle ESSO suite “kitbag” helped solve these challenges. Case #1 One of the issues often faced by our customers is how to keep their applications compliant. I had a client who liked the idea of automated single sign-on for most of his applications but had a key requirement to actually increase the security for one specific SOX application. For the SOX application he wanted to secure access by using two-factor authentication with a smartcard. The problem was that the application did not support two-factor authentication. The solution was to use a feature from the Oracle ESSO suite called authentication manager. This feature enables you to have multiple authentication methods for the same user which in this case was a smartcard and the Windows password.  Within authentication manager each authenticator can be configured with a security grade so we gave the smartcard a high grade and the Windows password a normal grade. Security grading in Oracle ESSO can be configured on a per application basis so we set the SOX application to require the higher grade smartcard authenticator. The end result for the user was that they enjoyed automated single sign-on for most of the applications apart from the SOX application. When the SOX application was launched, the user was required by ESSO to present their smartcard before being given access to the application. Case #2 Another example solving compliance issues was in the case of a large energy company who had a number of core billing applications. New regulations required that users change their password regularly and use a complex password. The problem facing the customer was that the core billing applications did not have any native user password change functionality. The customer could not replace the core applications because of the cost and time required to re-develop them. With a reputation for innovation aurionPro SENA were approached to provide a solution to this problem using Oracle ESSO. Oracle ESSO has a password expiry feature that can be triggered periodically based on the timestamp of the users’ last password creation therefore our strategy here was to leverage this feature to provide the password change experience. The trigger can launch an application change password event however in this scenario there was no native change password feature that could be launched therefore a “dummy” change password screen was created that could imitate the missing change password function and connect to the application database on behalf of the user. Oracle ESSO was configured to trigger a change password event every 60 days. After this period if the user launched the application Oracle ESSO would detect the logon screen and invoke the password expiry feature. Oracle ESSO would trigger the “dummy screen,” detect it automatically as the application change password screen and insert a complex password on behalf of the user. After the password event had completed the user was logged on to the application with their new password. All this was provided at a fraction of the cost of re-developing the core applications. Case #3 Recent popular initiatives such as the BYOD and working from home schemes bring with them many challenges in administering “unmanaged machines” and sometimes “unmanageable users.” In a recent case, a client had a dispersed community of casual contractors who worked for the business using their own laptops to access applications. To improve security the around password management the security goal was to provision the passwords directly to these contractors. In a previous article we saw how Oracle ESSO has the capability to provision passwords through Provisioning Gateway but the challenge in this scenario was how to get the Oracle ESSO agent to the casual contractor on an unmanaged machine. The answer was to use another tool in the suite, Oracle ESSO Anywhere. This component can compile the normal Oracle ESSO functionality into a deployment package that can be made available from a website in a similar way to a streamed application. The ESSO Anywhere agent does not actually install into the registry or program files but runs in a folder within the user’s profile therefore no local administrator rights are required for installation. The ESSO Anywhere package can also be configured to stay persistent or disable itself at the end of the user’s session. In this case the user just needed to be told where the website package was located and download the package. Once the download was complete the agent started automatically and the user was provided with single sign-on to their applications without ever knowing the application passwords. Finally, as we have seen in these series Oracle ESSO not only has great utilities in its own tool box but also has direct integration with Oracle Privileged Account Manager, Oracle Identity Manager and Oracle Access Manager. Integrated together with these tools provides a complete and complementary platform to address even the most complex identity and access management requirements. So what next for Oracle ESSO? “Agentless ESSO available in the cloud” – but that will be a subject for a future Oracle ESSO series!                                                                                                                               

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  • Finding a person in the forest

    - by PointsToShare
    © 2011 By: Dov Trietsch. All rights reserved finding a person in the forest or Limiting the AD result in SharePoint People Picker There are times when we need to limit the SharePoint audience of certain farms or servers or site collections to a particular audience. One of my experiences involved limiting access to US citizens, another to a particular location. Now, most of us – your humble servant included – are not Active Directory experts – but we must be able to handle the “audience restrictions” as required. So here is how it’s done in a nutshell. Important note. Not all could be done in PowerShell (at least not yet)! There are no Windows PowerShell commands to configure People Picker. The stsadm command is: stsadm -o setproperty -pn peoplepicker-searchadcustomquery -pv ADQuery –url http://somethingOrOther Note the long-hyphenated property name. Now to filling the ADQuery.   LDAP Query in a nutshell Syntax LDAP is no older than SQL and an LDAP query is actually a query against the LDAP Database. LDAP attributes are the equivalent of Database columns, so why do we have to learn a new query language? Beats me! But we must, so here it is. The syntax of an LDAP query string is made of individual statements with relational operators including: = Equal <= Lower than or equal >= Greater than or equal… and memberOf – a group membership. ! Not * Wildcard Equal and memberOf are the most commonly used. Checking for absence uses the ! – not and the * - wildcard Example: (SN=Grant) All whose last name – SurName – is Grant Example: (!(SN=Grant)) All except Grant Example: (!(SN=*)) all where there is no SurName i.e SurName is absent (probably Rappers). Example: (CN=MyGroup) Common Name is MyGroup.  Example: (GN=J*) all the Given Names that start with J (JJ, Jane, Jon, John, etc.) The cryptic SN, CN, GN, etc. are attributes and more about them later All the queries are enclosed in parentheses (Query). Complex queries are comprised of sets that are in AND or OR conditions. AND is denoted by the ampersand (&) and the OR is denoted by the vertical pipe (|). The general syntax is that of the Prefix polish notation where the operand precedes the variables. E.g +ab is the sum of a and b. In an LDAP query (&(A)(B)) will garner the objects for which both A and B are true. In an LDAP query (&(A)(B)(C)) will garner the objects for which A, B and C are true. There’s no limit to the number of conditions. In an LDAP query (|(A)(B)) will garner the objects for which either A or B are true. In an LDAP query (|(A)(B)(C)) will garner the objects for which at least one of A, B and C is true. There’s no limit to the number of conditions. More complex queries have both types of conditions and the parentheses determine the order of operations. Attributes Now let’s get into the SN, CN, GN, and other attributes of the query SN – is the SurName (last name) GN – is the Given Name (first name) CN – is the Common Name, usually GN followed by SN OU – is an Organization Unit such as division, department etc. DC – is a Domain Content in the AD forest l – lower case ‘L’ stands for location. Jerusalem anybody? Or Katmandu. UPN – User Principal Name, is usually the first part of an email address. By nature it is unique in the forest. Most systems set the UPN to be the first initial followed by the SN of the person involved. Some limit the total to 8 characters. If we have many ‘jsmith’ we have to somehow distinguish them from each other. DN – is the distinguished name – a name unique to AD forest in which it lives. Usually it’s a CN with some domain or group distinguishers. DN is important in conjunction with the memberOf relation. Groups have stricter requirement. Each group has to have a unique name - its CN and it has to be unique regardless of its place. See more below. All of the attributes are case insensitive. CN, cn, Cn, and cN are identical. objectCategory is an element that requires special consideration. AD contains many different object like computers, printers, and of course people and groups. In the queries below, we’re limiting our search to people (person). Putting it altogether Let’s get a list of all the Johns in the SPAdmin group of the Jerusalem that local domain. (&(objectCategory=person)(memberOf=cn=SPAdmin,ou=Jerusalem,dc=local)) The memberOf=cn=SPAdmin uses the cn (Common Name) of the SPAdmin group. This is how the memberOf relation is used. ‘SPAdmin’ is actually the DN of the group. Also the memberOf relation does not allow wild cards (*) in the group name. Also, you are limited to at most one ‘OU’ entry. Let’s add Marvin Minsky to the search above. |(&(objectCategory=person)(memberOf=cn=SPAdmin,ou=Jerusalem,dc=local))(CN=Marvin Minsky) Here I added the or pipeline at the beginning of the query and put the CN requirement for Minsky at the end. Note that if Marvin was already in the prior result, he’s not going to be listed twice. One last note: You may see a dryer but more complete list of attributes rules and examples in: http://www.tek-tips.com/faqs.cfm?fid=5667 And finally (thus negating the claim that my previous note was last), to the best of my knowledge there are 3 more ways to limit the audience. One is to use the peoplepicker-searchadcustomfilter property using the same ADQuery. This works only in SP1 and above. The second is to limit the search to users within this particular site collection – the property name is peoplepicker-onlysearchwithinsitecollection and the value is yes (-pv yes) And the third is –pn peoplepicker-serviceaccountdirectorypaths –pv “OU=ou1,DC=dc1…..” Again you are limited to at most one ‘OU’ phrase – no OU=ou1,OU=ou2… And now the real end. The main property discussed in this sprawling and seemingly endless monogram – peoplepicker-searchadcustomquery - is the most general way of getting the job done. Here are a few examples of command lines that worked and some that didn’t. Can you see why? C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (Title=David) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (!Title=David) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName,OU=OUMid,OU=OUTop,DC=TopDC,DC=MidDC,DC=BottomDC) Command line error. Too many OUs C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (DC=TopDC,DC=MidDC,DC=BottomDC) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName,DC=TopDC,DC=MidDC,DC=BottomDC) Operation completed successfully.   That’s all folks!

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  • Java FAQ: Tudo o que você precisa saber

    - by Bruno.Borges
    Com frequência recebo e-mails de clientes com dúvidas sobre "quando sairá a próxima versão do Java?", ou então "quando vai expirar o Java?" ou ainda "quais as mudanças da próxima versão?". Por isso resolvi escrever aqui um FAQ, respondendo estas dúvidas e muitas outras. Este post estará sempre atualizado, então se você possui alguma dúvida, envie para mim no Twitter @brunoborges. Qual a diferença entre o Oracle JDK e o OpenJDK?O projeto OpenJDK funciona como a implementação de referência Open Source do Java Standard Edition. Empresas como a Oracle, IBM, e Azul Systems suportam e investem no projeto OpenJDK para continuar evoluindo a plataforma Java. O Oracle JDK é baseado no OpenJDK, mas traz outras ferramentas como o Mission Control, e a máquina virtual traz algumas features avançadas como por exemplo o Flight Recorder. Até a versão 6, a Oracle oferecia duas máquinas virtuais: JRockit (BEA) e HotSpot (Sun). A partir da versão 7 a Oracle unificou as máquinas virtuais, e levou as features avançadas do JRockit para dentro da VM HotSpot. Leia também o OpenJDK FAQ. Onde posso obter binários beta Early Access do JDK 7, JDK 8, JDK 9 para testar?A partir do projeto OpenJDK, existe um projeto específico para cada versão do Java. Nestes projetos você pode encontrar binários beta Early Access, além do código-fonte. JDK 6 - http://jdk6.java.net/ JDK 7 - http://jdk7.java.net/ JDK 8 - http://jdk8.java.net/ JDK 9 - http://jdk9.java.net/ Quando acaba o suporte do Oracle Java SE 6, 7, 8? Somente produtos e versões com release oficial são suportados pela Oracle (exemplo: não há suporte para binários beta do JDK 7, JDK 8, ou JDK 9). Existem duas categorias de datas que o usuriário do Java deve estar ciente:  EOPU - End of Public UpdatesMomento em que a Oracle não mais disponibiliza publicamente atualizações Oracle SupportPolítica de suporte da Oracle para produtos, incluindo o Oracle Java SE O Oracle Java SE é um produto e portando os períodos de suporte são regidos pelo Oracle Lifetime Support Policy. Consulte este documento para datas atualizadas e específicas para cada versão do Java. O Oracle Java SE 6 já atingiu EOPU (End of Public Updates) e agora é mantido e atualizado somente para clientes através de contrato comercial de suporte. Para maiores informações, consulte a página sobre Oracle Java SE Support.  O mais importante aqui é você estar ciente sobre as datas de EOPU para as versões do Java SE da Oracle.Consulte a página do Oracle Java SE Support Roadmap e busque nesta página pela tabela com nome Java SE Public Updates. Nela você encontrará a data em que determinada versão do Java irá atingir EOPU. Como funciona o versionamento do Java?Em 2013, a Oracle divulgou um novo esquema de versionamento do Java para facilmente identificar quando é um release CPU e quando é um release LFR, e também para facilitar o planejamento e desenvolvimento de correções e features para futuras versões. CPU - Critical Patch UpdateAtualizações com correções de segurança. Versão será múltipla de 5, ou com soma de 1 para manter o número ímpar. Exemplos: 7u45, 7u51, 7u55. LFR - Limited Feature ReleaseAtualizações com correções de funcionalidade, melhorias de performance, e novos recursos. Versões de números pares múltiplos de 20, com final 0. Exemplos: 7u40, 7u60, 8u20. Qual a data da próxima atualização de segurança (CPU) do Java SE?Lançamentos do tipo CPU são controlados e pré-agendados pela Oracle e se aplicam a todos os produtos, inclusive o Oracle Java SE. Estes releases acontecem a cada 3 meses, sempre na Terça-feira mais próxima do dia 17 dos meses de Janeiro, Abril, Julho, e Outubro. Consulte a página Critical Patch Updates, Security Alerts and Third Party Bulleting para saber das próximas datas. Caso tenha interesse, você pode acompanhar através de recebimentos destes boletins diretamente no seu email. Veja como assinar o Boletim de Segurança da Oracle. Qual a data da próxima atualização de features (LFR) do Java SE?A Oracle reserva o direito de não divulgar estas datas, assim como o faz para todos os seus produtos. Entretanto é possível acompanhar o desenvolvimento da próxima versão pelos sites do projeto OpenJDK. A próxima versão do JDK 7 será o update 60 e binários beta Early Access já estão disponíveis para testes. A próxima versão doJDK 8 será o update 20 e binários beta Early Access já estão disponíveis para testes. Onde posso ver as mudanças e o que foi corrigido para a próxima versão do Java?A Oracle disponibiliza um changelog para cada binário beta Early Access divulgado no portal Java.net. JDK 7 update 60 changelogs JDK 8 update 20 changelogs Quando o Java da minha máquina (ou do meu usuário) vai expirar?Conheçendo o sistema de versionamento do Java e a periodicidade dos releases de CPU, o usuário pode determinar quando que um update do Java irá expirar. De todo modo, a cada novo update, a Oracle já informa quando que este update deverá expirar diretamente no release notes da versão. Por exemplo, no release notes da versão Oracle Java SE 7 update 55, está escrito na seção JRE Expiration Date o seguinte: The JRE expires whenever a new release with security vulnerability fixes becomes available. Critical patch updates, which contain security vulnerability fixes, are announced one year in advance on Critical Patch Updates, Security Alerts and Third Party Bulletin. This JRE (version 7u55) will expire with the release of the next critical patch update scheduled for July 15, 2014. For systems unable to reach the Oracle Servers, a secondary mechanism expires this JRE (version 7u55) on August 15, 2014. After either condition is met (new release becoming available or expiration date reached), the JRE will provide additional warnings and reminders to users to update to the newer version. For more information, see JRE Expiration Date.Ou seja, a versão 7u55 irá expirar com o lançamento do próximo release CPU, pré-agendado para o dia 15 de Julho de 2014. E caso o computador do usuário não possa se comunicar com o servidor da Oracle, esta versão irá expirar forçadamente no dia 15 de Agosto de 2014 (através de um mecanismo embutido na versão 7u55). O usuário não é obrigado a atualizar para versões LFR e portanto, mesmo com o release da versão 7u60, a versão atual 7u55 não irá expirar.Veja o release notes do Oracle Java SE 8 update 5. Encontrei um bug. Como posso reportar bugs ou problemas no Java SE, para a Oracle?Sempre que possível, faça testes com os binários beta antes da versão final ser lançada. Qualquer problema que você encontrar com estes binários beta, por favor descreva o problema através do fórum de Project Feebdack do JDK.Caso você encontre algum problema em uma versão final do Java, utilize o formulário de Bug Report. Importante: bugs reportados por estes sistemas não são considerados Suporte e portanto não há SLA de atendimento. A Oracle reserva o direito de manter o bug público ou privado, e também de informar ou não o usuário sobre o progresso da resolução do problema. Tenho uma dúvida que não foi respondida aqui. Como faço?Se você possui uma pergunta que não foi respondida aqui, envie para bruno.borges_at_oracle.com e caso ela seja pertinente, tentarei responder neste artigo. Para outras dúvidas, entre em contato pelo meu Twitter @brunoborges.

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  • Brighton Rocks: UA Europe 2011

    - by ultan o'broin
    User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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  • Silverlight Recruiting Application Part 4 - Navigation and Modules

    After our brief intermission (and the craziness of Q1 2010 release week), we're back on track here and today we get to dive into how we are going to navigate through our applications as well as how to set up our modules. That way, as I start adding the functionality- adding Jobs and Applicants, Interview Scheduling, and finally a handy Dashboard- you'll see how everything is communicating back and forth. This is all leading up to an eventual webinar, in which I'll dive into this process and give a honest look at the current story for MVVM vs. Code-Behind applications. (For a look at the future with SL4 and a little thing called MEF, check out what Ross is doing over at his blog!) Preamble... Before getting into really talking about this app, I've done a little bit of work ahead of time to create a ton of files that I'll need. Since the webinar is going to cover the Dashboard, it's not here, but otherwise this is a look at what the project layout looks like (and remember, this is both projects since they share the .Web): So as you can see, from an architecture perspective, the code-behind app is much smaller and more streamlined- aka a better fit for the one man shop that is me. Each module in the MVVM app has the same setup, which is the Module class and corresponding Views and ViewModels. Since the code-behind app doesn't need a go-between project like Infrastructure, each MVVM module is instead replaced by a single Silverlight UserControl which will contain all the logic for each respective bit of functionality. My Very First Module Navigation is going to be key to my application, so I figured the first thing I would setup is my MenuModule. First step here is creating a Silverlight Class Library named MenuModule, creatingthe View and ViewModel folders, and adding the MenuModule.cs class to handle module loading. The most important thing here is that my MenuModule inherits from IModule, which runs an Initialize on each module as it is created that, in my case, adds the views to the correct regions. Here's the MenuModule.cs code: public class MenuModule : IModule { private readonly IRegionManager regionManager; private readonly IUnityContainer container; public MenuModule(IUnityContainer container, IRegionManager regionmanager) { this.container = container; this.regionManager = regionmanager; } public void Initialize() { var addMenuView = container.Resolve<MenuView>(); regionManager.Regions["MenuRegion"].Add(addMenuView); } } Pretty straightforward here... We inject a container and region manager from Prism/Unity, then upon initialization we grab the view (out of our Views folder) and add it to the region it needs to live in. Simple, right? When the MenuView is created, the only thing in the code-behind is a reference to the set the MenuViewModel as the DataContext. I'd like to achieve MVVM nirvana and have zero code-behind by placing the viewmodel in the XAML, but for the reasons listed further below I can't. Navigation - MVVM Since navigation isn't the biggest concern in putting this whole thing together, I'm using the Button control to handle different options for loading up views/modules. There is another reason for this- out of the box, Prism has command support for buttons, which is one less custom command I had to work up for the functionality I would need. This comes from the Microsoft.Practices.Composite.Presentation assembly and looks as follows when put in code: <Button x:Name="xGoToJobs" Style="{StaticResource menuStyle}" Content="Jobs" cal:Click.Command="{Binding GoModule}" cal:Click.CommandParameter="JobPostingsView" /> For quick reference, 'menuStyle' is just taking care of margins and spacing, otherwise it looks, feels, and functions like everyone's favorite Button. What MVVM's this up is that the Click.Command is tying to a DelegateCommand (also coming fromPrism) on the backend. This setup allows you to tie user interaction to a command you setup in your viewmodel, which replaces the standard event-based setup you'd see in the code-behind app. Due to databinding magic, it all just works. When we get looking at the DelegateCommand in code, it ends up like this: public class MenuViewModel : ViewModelBase { private readonly IRegionManager regionManager; public DelegateCommand<object> GoModule { get; set; } public MenuViewModel(IRegionManager regionmanager) { this.regionManager = regionmanager; this.GoModule = new DelegateCommand<object>(this.goToView); } public void goToView(object obj) { MakeMeActive(this.regionManager, "MainRegion", obj.ToString()); } } Another for reference, ViewModelBase takes care of iNotifyPropertyChanged and MakeMeActive, which switches views in the MainRegion based on the parameters. So our public DelegateCommand GoModule ties to our command on the view, that in turn calls goToView, and the parameter on the button is the name of the view (which we pass with obj.ToString()) to activate. And how do the views get the names I can pass as a string? When I called regionManager.Regions[regionname].Add(view), there is an overload that allows for .Add(view, "viewname"), with viewname being what I use to activate views. You'll see that in action next installment, just wanted to clarify how that works. With this setup, I create two more buttons in my MenuView and the MenuModule is good to go. Last step is to make sure my MenuModule loads in my Bootstrapper: protected override IModuleCatalog GetModuleCatalog() { ModuleCatalog catalog = new ModuleCatalog(); // add modules here catalog.AddModule(typeof(MenuModule.MenuModule)); return catalog; } Clean, simple, MVVM-delicious. Navigation - Code-Behind Keeping with the history of significantly shorter code-behind sections of this series, Navigation will be no different. I promise. As I explained in a prior post, due to the one-project setup I don't have to worry about the same concerns so my menu is part of MainPage.xaml. So I can cheese-it a bit, though, since I've already got three buttons all set I'm just copying that code and adding three click-events instead of the command/commandparameter setup: <!-- Menu Region --> <StackPanel Grid.Row="1" Orientation="Vertical"> <Button x:Name="xJobsButton" Content="Jobs" Style="{StaticResource menuStyleCB}" Click="xJobsButton_Click" /> <Button x:Name="xApplicantsButton" Content="Applicants" Style="{StaticResource menuStyleCB}" Click="xApplicantsButton_Click" /> <Button x:Name="xSchedulingModule" Content="Scheduling" Style="{StaticResource menuStyleCB}" Click="xSchedulingModule_Click" /> </StackPanel> Simple, easy to use events, and no extra assemblies required! Since the code for loading each view will be similar, we'll focus on JobsView for now.The code-behind with this setup looks something like... private JobsView _jobsView; public MainPage() { InitializeComponent(); } private void xJobsButton_Click(object sender, RoutedEventArgs e) { if (MainRegion.Content.GetType() != typeof(JobsView)) { if (_jobsView == null) _jobsView = new JobsView(); MainRegion.Content = _jobsView; } } What am I doing here? First, for each 'view' I create a private reference which MainPage will hold on to. This allows for a little bit of state-maintenance when switching views. When a button is clicked, first we make sure the 'view' typeisn't active (why load it again if it is already at center stage?), then we check if the view has been created and create if necessary, then load it up. Three steps to switching views and is easy as pie. Part 4 Results The end result of all this is that I now have a menu module (MVVM) and a menu section (code-behind) that load their respective views. Since I'm using the same exact XAML (except with commands/events depending on the project), the end result for both is again exactly the same and I'll show a slightly larger image to show it off: Next time, we add the Jobs Module and wire up RadGridView and a separate edit page to handle adding and editing new jobs. That's when things get fun. And somewhere down the line, I'll make the menu look slicker. :) Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • C#: Optional Parameters - Pros and Pitfalls

    - by James Michael Hare
    When Microsoft rolled out Visual Studio 2010 with C# 4, I was very excited to learn how I could apply all the new features and enhancements to help make me and my team more productive developers. Default parameters have been around forever in C++, and were intentionally omitted in Java in favor of using overloading to satisfy that need as it was though that having too many default parameters could introduce code safety issues.  To some extent I can understand that move, as I’ve been bitten by default parameter pitfalls before, but at the same time I feel like Java threw out the baby with the bathwater in that move and I’m glad to see C# now has them. This post briefly discusses the pros and pitfalls of using default parameters.  I’m avoiding saying cons, because I really don’t believe using default parameters is a negative thing, I just think there are things you must watch for and guard against to avoid abuses that can cause code safety issues. Pro: Default Parameters Can Simplify Code Let’s start out with positives.  Consider how much cleaner it is to reduce all the overloads in methods or constructors that simply exist to give the semblance of optional parameters.  For example, we could have a Message class defined which allows for all possible initializations of a Message: 1: public class Message 2: { 3: // can either cascade these like this or duplicate the defaults (which can introduce risk) 4: public Message() 5: : this(string.Empty) 6: { 7: } 8:  9: public Message(string text) 10: : this(text, null) 11: { 12: } 13:  14: public Message(string text, IDictionary<string, string> properties) 15: : this(text, properties, -1) 16: { 17: } 18:  19: public Message(string text, IDictionary<string, string> properties, long timeToLive) 20: { 21: // ... 22: } 23: }   Now consider the same code with default parameters: 1: public class Message 2: { 3: // can either cascade these like this or duplicate the defaults (which can introduce risk) 4: public Message(string text = "", IDictionary<string, string> properties = null, long timeToLive = -1) 5: { 6: // ... 7: } 8: }   Much more clean and concise and no repetitive coding!  In addition, in the past if you wanted to be able to cleanly supply timeToLive and accept the default on text and properties above, you would need to either create another overload, or pass in the defaults explicitly.  With named parameters, though, we can do this easily: 1: var msg = new Message(timeToLive: 100);   Pro: Named Parameters can Improve Readability I must say one of my favorite things with the default parameters addition in C# is the named parameters.  It lets code be a lot easier to understand visually with no comments.  Think how many times you’ve run across a TimeSpan declaration with 4 arguments and wondered if they were passing in days/hours/minutes/seconds or hours/minutes/seconds/milliseconds.  A novice running through your code may wonder what it is.  Named arguments can help resolve the visual ambiguity: 1: // is this days/hours/minutes/seconds (no) or hours/minutes/seconds/milliseconds (yes) 2: var ts = new TimeSpan(1, 2, 3, 4); 3:  4: // this however is visually very explicit 5: var ts = new TimeSpan(days: 1, hours: 2, minutes: 3, seconds: 4);   Or think of the times you’ve run across something passing a Boolean literal and wondered what it was: 1: // what is false here? 2: var sub = CreateSubscriber(hostname, port, false); 3:  4: // aha! Much more visibly clear 5: var sub = CreateSubscriber(hostname, port, isBuffered: false);   Pitfall: Don't Insert new Default Parameters In Between Existing Defaults Now let’s consider a two potential pitfalls.  The first is really an abuse.  It’s not really a fault of the default parameters themselves, but a fault in the use of them.  Let’s consider that Message constructor again with defaults.  Let’s say you want to add a messagePriority to the message and you think this is more important than a timeToLive value, so you decide to put messagePriority before it in the default, this gives you: 1: public class Message 2: { 3: public Message(string text = "", IDictionary<string, string> properties = null, int priority = 5, long timeToLive = -1) 4: { 5: // ... 6: } 7: }   Oh boy have we set ourselves up for failure!  Why?  Think of all the code out there that could already be using the library that already specified the timeToLive, such as this possible call: 1: var msg = new Message(“An error occurred”, myProperties, 1000);   Before this specified a message with a TTL of 1000, now it specifies a message with a priority of 1000 and a time to live of -1 (infinite).  All of this with NO compiler errors or warnings. So the rule to take away is if you are adding new default parameters to a method that’s currently in use, make sure you add them to the end of the list or create a brand new method or overload. Pitfall: Beware of Default Parameters in Inheritance and Interface Implementation Now, the second potential pitfalls has to do with inheritance and interface implementation.  I’ll illustrate with a puzzle: 1: public interface ITag 2: { 3: void WriteTag(string tagName = "ITag"); 4: } 5:  6: public class BaseTag : ITag 7: { 8: public virtual void WriteTag(string tagName = "BaseTag") { Console.WriteLine(tagName); } 9: } 10:  11: public class SubTag : BaseTag 12: { 13: public override void WriteTag(string tagName = "SubTag") { Console.WriteLine(tagName); } 14: } 15:  16: public static class Program 17: { 18: public static void Main() 19: { 20: SubTag subTag = new SubTag(); 21: BaseTag subByBaseTag = subTag; 22: ITag subByInterfaceTag = subTag; 23:  24: // what happens here? 25: subTag.WriteTag(); 26: subByBaseTag.WriteTag(); 27: subByInterfaceTag.WriteTag(); 28: } 29: }   What happens?  Well, even though the object in each case is SubTag whose tag is “SubTag”, you will get: 1: SubTag 2: BaseTag 3: ITag   Why?  Because default parameter are resolved at compile time, not runtime!  This means that the default does not belong to the object being called, but by the reference type it’s being called through.  Since the SubTag instance is being called through an ITag reference, it will use the default specified in ITag. So the moral of the story here is to be very careful how you specify defaults in interfaces or inheritance hierarchies.  I would suggest avoiding repeating them, and instead concentrating on the layer of classes or interfaces you must likely expect your caller to be calling from. For example, if you have a messaging factory that returns an IMessage which can be either an MsmqMessage or JmsMessage, it only makes since to put the defaults at the IMessage level since chances are your user will be using the interface only. So let’s sum up.  In general, I really love default and named parameters in C# 4.0.  I think they’re a great tool to help make your code easier to read and maintain when used correctly. On the plus side, default parameters: Reduce redundant overloading for the sake of providing optional calling structures. Improve readability by being able to name an ambiguous argument. But remember to make sure you: Do not insert new default parameters in the middle of an existing set of default parameters, this may cause unpredictable behavior that may not necessarily throw a syntax error – add to end of list or create new method. Be extremely careful how you use default parameters in inheritance hierarchies and interfaces – choose the most appropriate level to add the defaults based on expected usage. Technorati Tags: C#,.NET,Software,Default Parameters

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  • Using SQL Execution Plans to discover the Swedish alphabet

    - by Rob Farley
    SQL Server is quite remarkable in a bunch of ways. In this post, I’m using the way that the Query Optimizer handles LIKE to keep it SARGable, the Execution Plans that result, Collations, and PowerShell to come up with the Swedish alphabet. SARGability is the ability to seek for items in an index according to a particular set of criteria. If you don’t have SARGability in play, you need to scan the whole index (or table if you don’t have an index). For example, I can find myself in the phonebook easily, because it’s sorted by LastName and I can find Farley in there by moving to the Fs, and so on. I can’t find everyone in my suburb easily, because the phonebook isn’t sorted that way. I can’t even find people who have six letters in their last name, because also the book is sorted by LastName, it’s not sorted by LEN(LastName). This is all stuff I’ve looked at before, including in the talk I gave at SQLBits in October 2010. If I try to find everyone who’s names start with F, I can do that using a query a bit like: SELECT LastName FROM dbo.PhoneBook WHERE LEFT(LastName,1) = 'F'; Unfortunately, the Query Optimizer doesn’t realise that all the entries that satisfy LEFT(LastName,1) = 'F' will be together, and it has to scan the whole table to find them. But if I write: SELECT LastName FROM dbo.PhoneBook WHERE LastName LIKE 'F%'; then SQL is smart enough to understand this, and performs an Index Seek instead. To see why, I look further into the plan, in particular, the properties of the Index Seek operator. The ToolTip shows me what I’m after: You’ll see that it does a Seek to find any entries that are at least F, but not yet G. There’s an extra Predicate in there (a Residual Predicate if you like), which checks that each LastName is really LIKE F% – I suppose it doesn’t consider that the Seek Predicate is quite enough – but most of the benefit is seen by its working out the Seek Predicate, filtering to just the “at least F but not yet G” section of the data. This got me curious though, particularly about where the G comes from, and whether I could leverage it to create the Swedish alphabet. I know that in the Swedish language, there are three extra letters that appear at the end of the alphabet. One of them is ä that appears in the word Västerås. It turns out that Västerås is quite hard to find in an index when you’re looking it up in a Swedish map. I talked about this briefly in my five-minute talk on Collation from SQLPASS (the one which was slightly less than serious). So by looking at the plan, I can work out what the next letter is in the alphabet of the collation used by the column. In other words, if my alphabet were Swedish, I’d be able to tell what the next letter after F is – just in case it’s not G. It turns out it is… Yes, the Swedish letter after F is G. But I worked this out by using a copy of my PhoneBook table that used the Finnish_Swedish_CI_AI collation. I couldn’t find how the Query Optimizer calculates the G, and my friend Paul White (@SQL_Kiwi) tells me that it’s frustratingly internal to the QO. He’s particularly smart, even if he is from New Zealand. To investigate further, I decided to do some PowerShell, leveraging the Get-SqlPlan function that I blogged about recently (make sure you also have the SqlServerCmdletSnapin100 snap-in added). I started by indicating that I was going to use Finnish_Swedish_CI_AI as my collation of choice, and that I’d start whichever letter cam straight after the number 9. I figure that this is a cheat’s way of guessing the first letter of the alphabet (but it doesn’t actually work in Unicode – luckily I’m using varchar not nvarchar. Actually, there are a few aspects of this code that only work using ASCII, so apologies if you were wanting to apply it to Greek, Japanese, etc). I also initialised my $alphabet variable. $collation = 'Finnish_Swedish_CI_AI'; $firstletter = '9'; $alphabet = ''; Now I created the table for my test. A single field would do, and putting a Clustered Index on it would suffice for the Seeks. Invoke-Sqlcmd -server . -data tempdb -query "create table dbo.collation_test (col varchar(10) collate $collation primary key);" Now I get into the looping. $c = $firstletter; $stillgoing = $true; while ($stillgoing) { I construct the query I want, seeking for entries which start with whatever $c has reached, and get the plan for it: $query = "select col from dbo.collation_test where col like '$($c)%';"; [xml] $pl = get-sqlplan $query "." "tempdb"; At this point, my $pl variable is a scary piece of XML, representing the execution plan. A bit of hunting through it showed me that the EndRange element contained what I was after, and that if it contained NULL, then I was done. $stillgoing = ($pl.ShowPlanXML.BatchSequence.Batch.Statements.StmtSimple.QueryPlan.RelOp.IndexScan.SeekPredicates.SeekPredicateNew.SeekKeys.EndRange -ne $null); Now I could grab the value out of it (which came with apostrophes that needed stripping), and append that to my $alphabet variable.   if ($stillgoing)   {  $c=$pl.ShowPlanXML.BatchSequence.Batch.Statements.StmtSimple.QueryPlan.RelOp.IndexScan.SeekPredicates.SeekPredicateNew.SeekKeys.EndRange.RangeExpressions.ScalarOperator.ScalarString.Replace("'","");     $alphabet += $c;   } Finally, finishing the loop, dropping the table, and showing my alphabet! } Invoke-Sqlcmd -server . -data tempdb -query "drop table dbo.collation_test;"; $alphabet; When I run all this, I see that the Swedish alphabet is ABCDEFGHIJKLMNOPQRSTUVXYZÅÄÖ, which matches what I see at Wikipedia. Interesting to see that the letters on the end are still there, even with Case Insensitivity. Turns out they’re not just “letters with accents”, they’re letters in their own right. I’m sure you gave up reading long ago, and really aren’t that fazed about the idea of doing this using PowerShell. I chose PowerShell because I’d already come up with an easy way of grabbing the estimated plan for a query, and PowerShell does allow for easy navigation of XML. I find the most interesting aspect of this as the fact that the Query Optimizer uses the next letter of the alphabet to maintain the SARGability of LIKE. I’m hoping they do something similar for a whole bunch of operations. Oh, and the fact that you know how to find stuff in the IKEA catalogue. Footnote: If you are interested in whether this works in other languages, you might want to consider the following screenshot, which shows that in principle, it should work with Japanese. It might be a bit harder to run this in PowerShell though, as I’m not sure how it translates. In Hiragana, the Japanese alphabet starts ?, ?, ?, ?, ?, ...

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  • MIX 2010 Covert Operations Day 2 Silverlight + Windows 7 Phone

    - by GeekAgilistMercenary
    Left the Circus Circus and headed to the geek circus at Mandalay Bay.  Got in, got some breakfast, met a few more people and headed to the keynote. Upon arriving the crew I was hanging with at the event; Erik Mork, Beth Murray, and Brian Henderson and I were entertained with several other thousand geeks by the wicked yo-yoing. The first video demo of something was of Bing Maps and various aspects of Microsoft Research integrated together.  Namely the pictures, put in place, on real 3d element maps of various environments. Silverlight Scott Guthrie, as one would guess, kicked off the keynote.  His first point was that user experience has become a priority at Microsoft.  This can be seen by any observant soul with the release and push of Expression, Silverlight, and the other tools.  This is even more apparent when one takes note of Microsoft bringing in people that can actually do good design and putting them at the forefront. The next thing Scott brought up was a few key points about Silverlight.  Currently Silverlight is a little over 2 years old and has achieved a pretty solid 60% penetration.  Silverlight has all sorts of capabilities that have been developed and are now provided as open source including;  ad injection, smoothing, playback editing, and more.  Another thing he showed, which really struck me as awesome being in the analytics space, was the Olympics and a quick glimpse of the ad statistics, viewer experience, video playback performance, audience trends, and overall viewer participation.  All of it rendered in Silverlight in beautiful detail. The key piece of Scott's various points were all punctuated with the fact that all of this code is available as open source.  Not only is Microsoft really delving into this design element of things, they're getting involved in the right ways. One of the last points I'll bring up about Silverlight 4 is the ability to have HD video on a monitor, and an entirely different activity being done on the other monitor, effectively making Silverlight the only RIA framework that supports multi-monitor support.  Overall, Silverlight is continuing to impress – providing superior capabilities tit-for-tat with the competition. Windows 7 Phone The Windows 7 Phone has 3 primary buttons (yes, more than the iPhone, don't let your mind explode!!).  Start, Search, and Back control all of the needed functionality of the phone.  At the same time, of course, there is the multi-touch, touch, and other interactive abilities of the interface.  The intent, once start is pressed is to have all the information that a phone owner wants displayed immediately.  Avoiding the scrolling through pages of apps or rolling a ball to get through multitudes of other non-interactive phone interfaces.  The Windows 7 Phone simply has the data right in front of you, basically a phone dashboard.  From there it is easy to dive into the interactive areas of the phone. Each area of the interface of the phone is broken into hubs.  These hubs include applications, data, and other things based on a relative basis.  This basis being determined by the user.  These applications interact on many other levels, and form a kind of relationship between each other adding more and more meta-data to the phone user, their interactions between the applications, and of course the social element of their interactions on the phone.  This makes this phone a practical must have for a marketer involved in social media.  The level of wired together interaction is massive, and of course, if you've seen Office Outlook 2010 you know that the power that is pulled into the phone by being tied to Outlook is massive. Joe Belfiore also showed several UI & specifically UX elements of the phone interface that allows paging to be instinctual by simple clipped items, flipping page to page, and other excellent user experience advances for phone devices.  Belfiore's also showed how his people hub had a massive list of people, with pictures, all from various different social networks and other associated relations.  The rendering, speed, and viewing of these people's, their pictures, their social network information, and other characteristics was smooth and in some situations unbelievably rendered.  This demo showed some of the great power of the beta phone, which isn't even as powerful as the planned end device. Joe finished up by jumping into the music, videos, and other media with the Zune Component of the Windows 7 Mobile Phone.  This was all good stuff, but I'll get to what really sold me on the media element in a moment. When Joe was done, Scott Guthrie stepped back up to walk through building a Windows 7 Mobile Phone.  This is were I have to give serious props.  He built this application, in Visual Studio 2010, in front of 2000+ people.  That was cool, but what really was amazing that he build the application in about 2 minutes.  The IDE, side by side design that is standard in Visual Studio is light years ahead of x-Code or any of the iPhone IDEs.  The Windows 7 Mobile System, if it can get market penetration, poses a technologically superior development and phone platform over anything on the market right now.  The biggest problem with the phone, is it just isn't available yet.  I personally can't wait for a chance to build some apps for the new Windows Phone. Netflix, I May Start Up an Account Again! When I get my Windows 7 Phone device, I am absolutely getting a Netflix account again.  The Vertigo crew, as I wrote on Twitter "#MIX10 Props @seesharp on @netflix demo", displayed an application on the phone for Netflix that actually ran HD Video of Rescue Me (with Dennis Leary).  The video played back smooth as it would on a dedicated computer, I was instantly sold.  So this didn't actually sell me on the phone, because I'm already sold, but it did sell me whole heartedly on the media capabilities of the pending phone. Anyway, I try not to do this but I may double post today.  Lunch is over and I'm off to another session very near and dear to the heart of my occupation, Analytics Tracking.  Stay tuned and I should have that post up by the end of the day. Original Post – Check out my other blog for even more technical ramblings and reads.

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  • Conversion of BizTalk Projects to Use the New WCF-SAP Adaptor

    - by Geordie
    We are in the process of upgrading our BizTalk Environment from BizTalk 2006 R2 to BizTalk 2010. The SAP adaptor in BizTalk 2010 is an all new and more powerful WCF-SAP adaptor. When my colleagues tested out the new adaptor they discovered that the format of the data extracted from SAP was not identical to the old adaptor. This is not a big deal if the structure of the messages from SAP is simple. In this case we were receiving the delivery and invoice iDocs. Both these structures are complex especially the delivery document. Over the past few years I have tweaked the delivery mapping to remove bugs from original mapping. The idea of redoing these maps did not appeal and due to the current work load was not even an option. I opted for a rather crude alternative of pulling in the iDoc in the new typed format and then adding a static map at the start of the orchestration to convert the data to the old schema.  Note WCF-SAP data formats (on the binding tab of the configuration dialog box is the ‘RecieiveIdocFormat’ field): Typed:  Returns a XML document with the hierarchy represented in XML and all fields being represented by XML tags. RFC: Returns an XML document with the hierarchy represented in XML but the iDoc lines in flat file format. String: This returns the iDoc in a format that is closest to the original flat file format but is still wrapped with some top level XML tags. The files also contained some strange characters at the end of each line. I started with the invoice document and it was quite straight forward to add the mapping but this is where my problems started. The orchestrations for these documents are dynamic and so require the identity of the partner to be able to correctly configure the orchestration. The partner identity is in the EDI_DC40 segment of the iDoc. In the old project the RECPRN node of the segment was promoted. The code to set a variable to the partner ID was now failing. After lot of head scratching I discovered the problem was due to the addition of Namespaces to the fields in the EDI_DC40 segment. To overcome this I needed to use an xPath query with a Namespace Manager. This had to be done in custom code. I now tried to repeat the process with the delivery document. Unfortunately when we tried to get sample typed data from SAP an exception was thrown. The adapter "WCF-SAP" raised an error message. Details "Microsoft.ServiceModel.Channels.Common.XmlReaderGenerationException: The segment or group definition E2EDKA1001 was not found in the IDoc metadata. The UniqueId of the IDoc type is: IDOCTYP/3/DESADV01/ZASNEXT1/640. For Receive operations, the SAP adapter does not support unreleased segments.   Our guess is that when the WCF-SAP adaptor tries to down load the data it retrieves a data schema from SAP. For some reason the schema does not match the data. This may be due to the version of SAP we are running or due to a customization. Either way resolving this problem did not look easy. When doing some research on this problem I found an article showing me how to get the data from SAP using the WCF-SAP adaptor without any XML tags. http://blogs.msdn.com/b/adapters/archive/2007/10/05/receiving-idocs-getting-the-raw-idoc-data.aspx Reproduction of Mustansir blog: Since the WCF based SAP Adapter is ... well, WCF based, all data flowing in and out of the adapter is encapsulated within a SOAP message. Which means there are those pesky xml tags all over the place. If you want to receive an Idoc from SAP, you can receive it in "Typed" format (in which case each column in each segment of the idoc appears within its own xml tag), or you can receive it in "String" format (in which case there are just 2 xml tags at the top, the raw xml data in string/flat file format, and the 2 closing xml tags). In "String" format, an incoming idoc (for ORDERS05, containing 5 data records) would look like: <ReceiveIdoc ><idocData>EDI_DC40 8000000000001064985620 E2EDK01005 800000000000106498500000100000001 E2EDK14 8000000000001064985000002000000020111000 E2EDK14 8000000000001064985000003000000020081000 E2EDK14 80000000000010649850000040000000200710 E2EDK14 80000000000010649850000050000000200600</idocData></ReceiveIdoc> (I have trimmed part of the control record so that it fits cleanly here on one line). Now, you're only interested in the IDOC data, and don't care much for the XML tags. It isn't that difficult to write your own pipeline component, or even some logic in the orchestration to remove the tags, right? Well, you don't need to write any extra code at all - the WCF Adapter can help you here! During the configuration of your one-way Receive Location using WCF-Custom, navigate to the Messages tab. Under the section "Inbound BizTalk Messge Body", select the "Path" radio button, and: (a) Enter the body path expression as: /*[local-name()='ReceiveIdoc']/*[local-name()='idocData'] (b) Choose "String" for the Node Encoding. What we've done is, used an XPATH to pull out the value of the "idocData" node from the XML. Your Receive Location will now emit text containing only the idoc data. You can at this point, for example, put the Flat File Pipeline component to convert the flat text into a different xml format based on some other schema you already have, and receive your version of the xml formatted message in your orchestration.   This was potentially a much easier solution than adding the static maps to the orchestrations and overcame the issue with ‘Typed’ delivery documents. Not quite so fast… Note: When I followed Mustansir’s blog the characters at the end of each line disappeared. After configuring the adaptor and passing the iDoc data into the original flat file receive pipelines I was receiving exceptions. There was a failure executing the receive pipeline: "PAPINETPipelines.DeliveryFlatFileReceive, CustomerIntegration2.PAPINET.Pipelines, Version=1.0.0.0, Culture=neutral, PublicKeyToken=4ca3635fbf092bbb" Source: "Pipeline " Receive Port: "recSAP_Delivery" URI: "D:\CustomerIntegration2\SAP\Delivery\*.xml" Reason: An error occurred when parsing the incoming document: "Unexpected data found while looking for: 'Z2EDPZ7' The current definition being parsed is E2EDP07GRP. The stream offset where the error occured is 8859. The line number where the error occured is 23. The column where the error occured is 0.". Although the new flat file looked the same as the old one there was a differences. In the original file all lines in the document were exactly 1064 character long. In the new file all lines were truncated to the last alphanumeric character. The final piece of the puzzle was to add a custom pipeline component to pad all the lines to 1064 characters. This component was added to the decode node of the custom delivery and invoice flat file disassembler pipelines. Execute method of the custom pipeline component: public IBaseMessage Execute(IPipelineContext pc, IBaseMessage inmsg) { //Convert Stream to a string Stream s = null; IBaseMessagePart bodyPart = inmsg.BodyPart;   // NOTE inmsg.BodyPart.Data is implemented only as a setter in the http adapter API and a //getter and setter for the file adapter. Use GetOriginalDataStream to get data instead. if (bodyPart != null) s = bodyPart.GetOriginalDataStream();   string newMsg = string.Empty; string strLine; try { StreamReader sr = new StreamReader(s); strLine = sr.ReadLine(); while (strLine != null) { //Execute padding code if (strLine != null) strLine = strLine.PadRight(1064, ' ') + "\r\n"; newMsg += strLine; strLine = sr.ReadLine(); } sr.Close(); } catch (IOException ex) { throw new Exception("Error occured trying to pad the message to 1064 charactors"); }   //Convert back to stream and set to Data property inmsg.BodyPart.Data = new MemoryStream(Encoding.UTF8.GetBytes(newMsg)); ; //reset the position of the stream to zero inmsg.BodyPart.Data.Position = 0; return inmsg; }

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  • Process.Start() and ShellExecute() fails with URLs on Windows 8

    - by Rick Strahl
    Since I installed Windows 8 I've noticed that a number of my applications appear to have problems opening URLs. That is when I click on a link inside of a Windows application, either nothing happens or there's an error that occurs. It's happening both to my own applications and a host of Windows applications I'm running. At first I thought this was an issue with my default browser (Chrome) but after switching the default browser to a few others and experimenting a bit I noticed that the errors occur - oddly enough - only when I run an application as an Administrator. I also tried switching to FireFox and Opera as my default browser and saw exactly the same behavior. The scenario for this is a bit bizarre: Running on Windows 8 Call Process.Start() (or ShellExecute() in Win32 API) with a URL or an HTML file Run 'As Administrator' (works fine under non-elevated user account!) or with UAC off A browser other than Internet Explorer is set as your Default Web Browser Talk about a weird scenario: Something that doesn't work when you run as an Administrator which is supposed to have rights to everything on the system! Instead running under an Admin account - either elevated with a User Account Control prompt or even when running as a full Administrator fails. It appears that this problem does not occur for everyone, but when I looked for a solution to this, I saw quite a few posts in relation to this with no clear resolutions. I have three Windows 8 machines running here in the office and all three of them showed this behavior. Lest you think this is just a programmer's problem - this can affect any software running on your system that needs to run under administrative rights. Try it out Now, in order for this next example to fail, any browser but Internet Explorer has to be your default browser and even then it may not fail depending on how you installed your browser. To see if this is a problem create a small Console application and call Process.Start() with a URL in it:namespace Win8ShellBugConsole { class Program { static void Main(string[] args) { Console.WriteLine("Launching Url..."); Process.Start("http://microsoft.com"); Console.Write("Press any key to continue..."); Console.ReadKey(); Console.WriteLine("\r\n\r\nLaunching image..."); Process.Start(Path.GetFullPath(@"..\..\sailbig.jpg")); Console.Write("Press any key to continue..."); Console.ReadKey(); } } } Compile this code. Then execute the code from Explorer (not from Visual Studio because that may change the permissions). If you simply run the EXE and you're not running as an administrator, you'll see the Web page pop up in the browser as well as the image loading. Now run the same thing with Run As Administrator: Now when you run it you get a nice error when Process.Start() is fired: The same happens if you are running with User Account Control off altogether - ie. you are running as a full admin account. Now if you comment out the URL in the code above and just fire the image display - that works just fine in any user mode. As does opening any other local file type or even starting a new EXE locally (ie. Process.Start("c:\windows\notepad.exe"). All that works, EXCEPT for URLs. The code above uses Process.Start() in .NET but the same happens in Win32 Applications that use the ShellExecute API. In some of my older Fox apps ShellExecute returns an error code of 31 - which is No Shell Association found. What's the Deal? It turns out the problem has to do with the way browsers are registering themselves on Windows. Internet Explorer - being a built-in application in Windows 8 - apparently does this correctly, but other browsers possibly don't or at least didn't at the time I installed them. So even Chrome, which continually updates itself, has a recent version that apparently has this registration issue fixed, I was unable to simply set IE as my default browser then use Chrome to 'Set as Default Browser'. It still didn't work. Neither did using the Set Program Associations dialog which lets you assign what extensions are mapped to by a given application. Each application provides a set of extension/moniker mappings that it supports and this dialog lets you associate them on a system wide basis. This also did not work for Chrome or any of the other browsers at first. However, after repeated retries here eventually I did manage to get FireFox to work, but not any of the others. What Works? Reinstall the Browser In the end I decided on the hard core pull the plug solution: Totally uninstall and re-install Chrome in this case. And lo and behold, after reinstall everything was working fine. Now even removing the association for Chrome, switching to IE as the default browser and then back to Chrome works. But, even though the version of Chrome I was running before uninstalling and reinstalling is the same as I'm running now after the reinstall now it works. Of course I had to find out the hard way, before Richard commented with a note regarding what the issue is with Chrome at least: http://code.google.com/p/chromium/issues/detail?id=156400 As expected the issue is a registration issue - with keys not being registered at the machine level. Reading this I'm still not sure why this should be a problem - an elevated account still runs under the same user account (ie. I'm still rickstrahl even if I Run As Administrator), so why shouldn't an app be able to read my Current User registry hive? And also that doesn't quite explain why if I register the extensions using Run As Administrator in Chrome when using Set as Default Browser). But in the end it works… Not so fast It's now a couple of days later and still there are some oddball problems although this time they appear to be purely Chrome issues. After the reinstall Chrome seems to pop up properly with ShellExecute() calls both in regular user and Admin mode. However, it now looks like Chrome is actually running two completely separate user profiles for each. For example, when I run Visual Studio in Admin mode and go to View in browser, Chrome complains that it was installed in Admin mode and can't launch (WTF?). Then you retry a few times later and it ends up working. When launched that way some of the plug-ins installed don't show up with the effect that sometimes they're visible sometimes they're not. Also Chrome seems to loose my configuration and Google sign in between sessions now, presumably when switching user modes. Add-ins installed in admin mode don't show up in user mode and vice versa. Ah, this is lovely. Did I mention that I freaking hate UAC precisely because of this kind of bullshit. You can never tell exactly what account your app is running under, and apparently apps also have a hard time trying to put data into the right place that works for both scenarios. And as my recent post on using Windows Live accounts shows it's yet another level of abstraction ontop of the underlying system identity that can cause all sort of small side effect headaches like this. Hopefully, most of you are skirting this issue altogether - having installed more recent versions of your favorite browsers. If not, hopefully this post will take you straight to reinstallation to fix this annoying issue.© Rick Strahl, West Wind Technologies, 2005-2012Posted in Windows  .NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Building KPIs to monitor your business Its not really about the Technology

    When I have discussions with people about Business Intelligence, one of the questions the inevitably come up is about building KPIs and how to accomplish that. From a technical level the concept of a KPI is very simple, almost too simple in that it is like the tip of an iceberg floating above the water. The key to that iceberg is not really the tip, but the mass of the iceberg that is hidden beneath the surface upon which the tip sits. The analogy of the iceberg is not meant to indicate that the foundation of the KPI is overly difficult or complex. The disparity in size in meant to indicate that the larger thing that needs to be defined is not the technical tip, but the underlying business definition of what the KPI means. From a technical perspective the KPI consists of primarily the following items: Actual Value This is the actual value data point that is being measured. An example would be something like the amount of sales. Target Value This is the target goal for the KPI. This is a number that can be measured against Actual Value. An example would be $10,000 in monthly sales. Target Indicator Range This is the definition of ranges that define what type of indicator the user will see comparing the Actual Value to the Target Value. Most often this is defined by stoplight, but can be any indicator that is going to show a status in a quick fashion to the user. Typically this would be something like: Red Light = Actual Value more than 5% below target; Yellow Light = Within 5% of target either direction; Green Light = More than 5% higher than Target Value Status\Trend Indicator This is an optional attribute of a KPI that is typically used to show some kind of trend. The vast majority of these indicators are used to show some type of progress against a previous period. As an example, the status indicator might be used to show how the monthly sales compare to last month. With this type of indicator there needs to be not only a definition of what the ranges are for your status indictor, but then also what value the number needs to be compared against. So now we have an idea of what data points a KPI consists of from a technical perspective lets talk a bit about tools. As you can see technically there is not a whole lot to them and the choice of technology is not as important as the definition of the KPIs, which we will get to in a minute. There are many different types of tools in the Microsoft BI stack that you can use to expose your KPI to the business. These include Performance Point, SharePoint, Excel, and SQL Reporting Services. There are pluses and minuses to each technology and the right technology is based a lot on your goals and how you want to deliver the information to the users. Additionally, there are other non-Microsoft tools that can be used to expose KPI indicators to your business users. Regardless of the technology used as your front end, the heavy lifting of KPI is in the business definition of the values and benchmarks for that KPI. The discussion about KPIs is very dependent on the history of an organization and how much they are exposed to the attributes of a KPI. Often times when discussing KPIs with a business contact who has not been exposed to KPIs the discussion tends to also be a session educating the business user about what a KPI is and what goes into the definition of a KPI. The majority of times the business user has an idea of what their actual values are and they have been tracking those numbers for some time, generally in Excel and all manually. So they will know the amount of sales last month along with sales two years ago in the same month. Where the conversation tends to get stuck is when you start discussing what the target value should be. The actual value is answering the What and How much questions. When you are talking about the Target values you are asking the question Is this number good or bad. Typically, the user will know whether or not the value is good or bad, but most of the time they are not able to quantify what is good or bad. Their response is usually something like I just know. Because they have been watching the sales quantity for years now, they can tell you that a 5% decrease in sales this month might actually be a good thing, maybe because the salespeople are all waiting until next month when the new versions come out. It can sometimes be very hard to break the business people of this habit. One of the fears generally is that the status indicator is not subjective. Thus, in the scenario above, the business user is going to be fearful that their boss, just looking at a negative red indicator, is going to haul them out to the woodshed for a bad month. But, on the flip side, if all you are displaying is the amount of sales, only a person with knowledge of last month sales and the target amount for this month would have any idea if $10,000 in sales is good or not. Here is where a key point about KPIs needs to be communicated to both the business user and any user who might be viewing the results of that KPI. The KPI is just one tool that is used to report on business performance. The KPI is meant as a quick indicator of one business statistic. It is not meant to tell the entire story. It does not answer the question Why. Its primary purpose is to objectively and quickly expose an area of the business that might warrant more review. There is always going to be the need to do further analysis on any potential negative or neutral KPI. So, hopefully, once you have convinced your business user to come up with some target numbers and ranges for status indicators, you then need to take the next step and help them answer the Why question. The main question here to ask is, Okay, you see the indicator and you need to discover why the number is what is, where do you go?. The answer is usually a combination of sources. A sales manager might have some of the following items at their disposal (Marketing report showing a decrease in the promotional discounts for the month, Pricing Report showing the reduction of prices of older models, an Inventory Report showing the discontinuation of a particular product line, or a memo showing the ending of a large affiliate partnership. The answers to the question Why are never as simple as a single indicator value. Bring able to quickly get to this information is all about designing how a user accesses the KPIs and then also how easily they can get to the additional information they need. This is where a Dashboard mentality can come in handy. For example, the business user can have a dashboard that shows their KPIs, but also has links to some of the common reports that they run regarding Sales Data. The users boss may have the same KPIs on their dashboard, but instead of links to individual reports they are going to have a link to a status report that was created by the user that pulls together all the data about the KPI in a summary format the users boss can review. So some of the key things to think about when building or evaluating KPIs for your organization: Technology should not be the driving factor KPIs are of little value without some indicator for whether a value is good, bad or neutral. KPIs only give an answer to the Is this number good\bad? question Make sure the ability to drill into the Why of a KPI is close at hand and relevant to the user who is viewing the KPI. The KPI is a key business tool when defined properly to help monitor business performance across the enterprise in an objective and consistent manner. At times it might feel like the process of defining the business aspects of a KPI can sometimes be arduous, the payoff in the end can far outweigh the costs. Some of the benefits of going through this process are a better understanding of the key metrics for an organization and the measure of those metrics and a consistent snapshot of business performance that can be utilized across the organization. And I think that these are benefits to any organization regardless of the technology or the implementation.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Combination of Operating Mode and Commit Strategy

    - by Kevin Yang
    If you want to populate a source into multiple targets, you may also want to ensure that every row from the source affects all targets uniformly (or separately). Let’s consider the Example Mapping below. If a row from SOURCE causes different changes in multiple targets (TARGET_1, TARGET_2 and TARGET_3), for example, it can be successfully inserted into TARGET_1 and TARGET_3, but failed to be inserted into TARGET_2, and the current Mapping Property TLO (target load order) is “TARGET_1 -> TARGET_2 -> TARGET_3”. What should Oracle Warehouse Builder do, in order to commit the appropriate data to all affected targets at the same time? If it doesn’t behave as you intended, the data could become inaccurate and possibly unusable.                                               Example Mapping In OWB, we can use Mapping Configuration Commit Strategies and Operating Modes together to achieve this kind of requirements. Below we will explore the combination of these two features and how they affect the results in the target tables Before going to the example, let’s review some of the terms we will be using (Details can be found in white paper Oracle® Warehouse Builder Data Modeling, ETL, and Data Quality Guide11g Release 2): Operating Modes: Set-Based Mode: Warehouse Builder generates a single SQL statement that processes all data and performs all operations. Row-Based Mode: Warehouse Builder generates statements that process data row by row. The select statement is in a SQL cursor. All subsequent statements are PL/SQL. Row-Based (Target Only) Mode: Warehouse Builder generates a cursor select statement and attempts to include as many operations as possible in the cursor. For each target, Warehouse Builder inserts each row into the target separately. Commit Strategies: Automatic: Warehouse Builder loads and then automatically commits data based on the mapping design. If the mapping has multiple targets, Warehouse Builder commits and rolls back each target separately and independently of other targets. Use the automatic commit when the consequences of multiple targets being loaded unequally are not great or are irrelevant. Automatic correlated: It is a specialized type of automatic commit that applies to PL/SQL mappings with multiple targets only. Warehouse Builder considers all targets collectively and commits or rolls back data uniformly across all targets. Use the correlated commit when it is important to ensure that every row in the source affects all affected targets uniformly. Manual: select manual commit control for PL/SQL mappings when you want to interject complex business logic, perform validations, or run other mappings before committing data. Combination of the commit strategy and operating mode To understand the effects of each combination of operating mode and commit strategy, I’ll illustrate using the following example Mapping. Firstly we insert 100 rows into the SOURCE table and make sure that the 99th row and 100th row have the same ID value. And then we create a unique key constraint on ID column for TARGET_2 table. So while running the example mapping, OWB tries to load all 100 rows to each of the targets. But the mapping should fail to load the 100th row to TARGET_2, because it will violate the unique key constraint of table TARGET_2. With different combinations of Commit Strategy and Operating Mode, here are the results ¦ Set-based/ Correlated Commit: Configuration of Example mapping:                                                     Result:                                                      What’s happening: A single error anywhere in the mapping triggers the rollback of all data. OWB encounters the error inserting into Target_2, it reports an error for the table and does not load the row. OWB rolls back all the rows inserted into Target_1 and does not attempt to load rows to Target_3. No rows are added to any of the target tables. ¦ Row-based/ Correlated Commit: Configuration of Example mapping:                                                   Result:                                                  What’s happening: OWB evaluates each row separately and loads it to all three targets. Loading continues in this way until OWB encounters an error loading row 100th to Target_2. OWB reports the error and does not load the row. It rolls back the row 100th previously inserted into Target_1 and does not attempt to load row 100 to Target_3. Then, if there are remaining rows, OWB will continue loading them, resuming with loading rows to Target_1. The mapping completes with 99 rows inserted into each target. ¦ Set-based/ Automatic Commit: Configuration of Example mapping: Result: What’s happening: When OWB encounters the error inserting into Target_2, it does not load any rows and reports an error for the table. It does, however, continue to insert rows into Target_3 and does not roll back the rows previously inserted into Target_1. The mapping completes with one error message for Target_2, no rows inserted into Target_2, and 100 rows inserted into Target_1 and Target_3 separately. ¦ Row-based/Automatic Commit: Configuration of Example mapping: Result: What’s happening: OWB evaluates each row separately for loading into the targets. Loading continues in this way until OWB encounters an error loading row 100 to Target_2 and reports the error. OWB does not roll back row 100th from Target_1, does insert it into Target_3. If there are remaining rows, it will continue to load them. The mapping completes with 99 rows inserted into Target_2 and 100 rows inserted into each of the other targets. Note: Automatic Correlated commit is not applicable for row-based (target only). If you design a mapping with the row-based (target only) and correlated commit combination, OWB runs the mapping but does not perform the correlated commit. In set-based mode, correlated commit may impact the size of your rollback segments. Space for rollback segments may be a concern when you merge data (insert/update or update/insert). Correlated commit operates transparently with PL/SQL bulk processing code. The correlated commit strategy is not available for mappings run in any mode that are configured for Partition Exchange Loading or that include a Queue, Match Merge, or Table Function operator. If you want to practice in your own environment, you can follow the steps: 1. Import the MDL file: commit_operating_mode.mdl 2. Fix the location for oracle module ORCL and deploy all tables under it. 3. Insert sample records into SOURCE table, using below plsql code: begin     for i in 1..99     loop         insert into source values(i, 'col_'||i);     end loop;     insert into source values(99, 'col_99'); end; 4. Configure MAPPING_1 to any combinations of operating mode and commit strategy you want to test. And make sure feature TLO of mapping is open. 5. Deploy Mapping “MAPPING_1”. 6. Run the mapping and check the result.

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  • Writing Unit Tests for an ASP.NET MVC Action Method that handles Ajax Request and Normal Request

    - by shiju
    In this blog post, I will demonstrate how to write unit tests for an ASP.NET MVC action method, which handles both Ajax request and normal HTTP Request. I will write a unit test for specifying the behavior of an Ajax request and will write another unit test for specifying the behavior of a normal HTTP request. Both Ajax request and normal request will be handled by a single action method. So the ASP.NET MVC action method will be execute HTTP Request object’s IsAjaxRequest method for identifying whether it is an Ajax request or not. So we have to create mock object for Request object and also have to make as a Ajax request from the unit test for verifying the behavior of an Ajax request. I have used NUnit and Moq for writing unit tests. Let me write a unit test for a Ajax request Code Snippet [Test] public void Index_AjaxRequest_Returns_Partial_With_Expense_List() {     // Arrange       Mock<HttpRequestBase> request = new Mock<HttpRequestBase>();     Mock<HttpResponseBase> response = new Mock<HttpResponseBase>();     Mock<HttpContextBase> context = new Mock<HttpContextBase>();       context.Setup(c => c.Request).Returns(request.Object);     context.Setup(c => c.Response).Returns(response.Object);     //Add XMLHttpRequest request header     request.Setup(req => req["X-Requested-With"]).         Returns("XMLHttpRequest");       IEnumerable<Expense> fakeExpenses = GetMockExpenses();     expenseRepository.Setup(x => x.GetMany(It.         IsAny<Expression<Func<Expense, bool>>>())).         Returns(fakeExpenses);     ExpenseController controller = new ExpenseController(         commandBus.Object, categoryRepository.Object,         expenseRepository.Object);     controller.ControllerContext = new ControllerContext(         context.Object, new RouteData(), controller);     // Act     var result = controller.Index(null, null) as PartialViewResult;     // Assert     Assert.AreEqual("_ExpenseList", result.ViewName);     Assert.IsNotNull(result, "View Result is null");     Assert.IsInstanceOf(typeof(IEnumerable<Expense>),             result.ViewData.Model, "Wrong View Model");     var expenses = result.ViewData.Model as IEnumerable<Expense>;     Assert.AreEqual(3, expenses.Count(),         "Got wrong number of Categories");         }   In the above unit test, we are calling Index action method of a controller named ExpenseController, which will returns a PartialView named _ExpenseList, if it is an Ajax request. We have created mock object for HTTPContextBase and setup XMLHttpRequest request header for Request object’s X-Requested-With for making it as a Ajax request. We have specified the ControllerContext property of the controller with mocked object HTTPContextBase. Code Snippet controller.ControllerContext = new ControllerContext(         context.Object, new RouteData(), controller); Let me write a unit test for a normal HTTP method Code Snippet [Test] public void Index_NormalRequest_Returns_Index_With_Expense_List() {     // Arrange               Mock<HttpRequestBase> request = new Mock<HttpRequestBase>();     Mock<HttpResponseBase> response = new Mock<HttpResponseBase>();     Mock<HttpContextBase> context = new Mock<HttpContextBase>();       context.Setup(c => c.Request).Returns(request.Object);     context.Setup(c => c.Response).Returns(response.Object);       IEnumerable<Expense> fakeExpenses = GetMockExpenses();       expenseRepository.Setup(x => x.GetMany(It.         IsAny<Expression<Func<Expense, bool>>>())).         Returns(fakeExpenses);     ExpenseController controller = new ExpenseController(         commandBus.Object, categoryRepository.Object,         expenseRepository.Object);     controller.ControllerContext = new ControllerContext(         context.Object, new RouteData(), controller);     // Act     var result = controller.Index(null, null) as ViewResult;     // Assert     Assert.AreEqual("Index", result.ViewName);     Assert.IsNotNull(result, "View Result is null");     Assert.IsInstanceOf(typeof(IEnumerable<Expense>),             result.ViewData.Model, "Wrong View Model");     var expenses = result.ViewData.Model         as IEnumerable<Expense>;     Assert.AreEqual(3, expenses.Count(),         "Got wrong number of Categories"); }   In the above unit test, we are not specifying the XMLHttpRequest request header for Request object’s X-Requested-With, so that it will be normal HTTP Request. If this is a normal request, the action method will return a ViewResult with a view template named Index. The below is the implementation of Index action method Code Snippet public ActionResult Index(DateTime? startDate, DateTime? endDate) {     //If date is not passed, take current month's first and last date     DateTime dtNow;     dtNow = DateTime.Today;     if (!startDate.HasValue)     {         startDate = new DateTime(dtNow.Year, dtNow.Month, 1);         endDate = startDate.Value.AddMonths(1).AddDays(-1);     }     //take last date of start date's month, if end date is not passed     if (startDate.HasValue && !endDate.HasValue)     {         endDate = (new DateTime(startDate.Value.Year,             startDate.Value.Month, 1)).AddMonths(1).AddDays(-1);     }     var expenses = expenseRepository.GetMany(         exp => exp.Date >= startDate && exp.Date <= endDate);     //if request is Ajax will return partial view     if (Request.IsAjaxRequest())     {         return PartialView("_ExpenseList", expenses);     }     //set start date and end date to ViewBag dictionary     ViewBag.StartDate = startDate.Value.ToShortDateString();     ViewBag.EndDate = endDate.Value.ToShortDateString();     //if request is not ajax     return View("Index",expenses); }   The index action method will returns a PartialView named _ExpenseList, if it is an Ajax request and will returns a View named Index if it is a normal request. Source Code The source code has been taken from my EFMVC app which can download from here

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  • Java Cloud Service Integration using Web Service Data Control

    - by Jani Rautiainen
    Java Cloud Service (JCS) provides a platform to develop and deploy business applications in the cloud. In Fusion Applications Cloud deployments customers do not have the option to deploy custom applications developed with JDeveloper to ensure the integrity and supportability of the hosted application service. Instead the custom applications can be deployed to the JCS and integrated to the Fusion Application Cloud instance.This series of articles will go through the features of JCS, provide end-to-end examples on how to develop and deploy applications on JCS and how to integrate them with the Fusion Applications instance.In this article a custom application integrating with Fusion Application using Web Service Data Control will be implemented. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Pre-requisites Access to Cloud instance In order to deploy the application access to a JCS instance is needed, a free trial JCS instance can be obtained from Oracle Cloud site. To register you will need a credit card even if the credit card will not be charged. To register simply click "Try it" and choose the "Java" option. The confirmation email will contain the connection details. See this video for example of the registration. Once the request is processed you will be assigned 2 service instances; Java and Database. Applications deployed to the JCS must use Oracle Database Cloud Service as their underlying database. So when JCS instance is created a database instance is associated with it using a JDBC data source. The cloud services can be monitored and managed through the web UI. For details refer to Getting Started with Oracle Cloud. JDeveloper JDeveloper contains Cloud specific features related to e.g. connection and deployment. To use these features download the JDeveloper from JDeveloper download site by clicking the “Download JDeveloper 11.1.1.7.1 for ADF deployment on Oracle Cloud” link, this version of JDeveloper will have the JCS integration features that will be used in this article. For versions that do not include the Cloud integration features the Oracle Java Cloud Service SDK or the JCS Java Console can be used for deployment. For details on installing and configuring the JDeveloper refer to the installation guide. For details on SDK refer to Using the Command-Line Interface to Monitor Oracle Java Cloud Service and Using the Command-Line Interface to Manage Oracle Java Cloud Service. Create Application In this example the “JcsWsDemo” application created in the “Java Cloud Service Integration using Web Service Proxy” article is used as the base. Create Web Service Data Control In this example we will use a Web Service Data Control to integrate with Credit Rule Service in Fusion Applications. The data control will be used to query data from Fusion Applications using a web service call and present the data in a table. To generate the data control choose the “Model” project and navigate to "New -> All Technologies -> Business Tier -> Data Controls -> Web Service Data Control" and enter following: Name: CreditRuleServiceDC URL: https://ic-[POD].oracleoutsourcing.com/icCnSetupCreditRulesPublicService/CreditRuleService?WSDL Service: {{http://xmlns.oracle.com/apps/incentiveCompensation/cn/creditSetup/creditRule/creditRuleService/}CreditRuleService On step 2 select the “findRule” operation: Skip step 3 and on step 4 define the credentials to access the service. Do note that in this example these credentials are only used if testing locally, for JCS deployment credentials need to be manually updated on the EAR file: Click “Finish” and the proxy generation is done. Creating UI In order to use the data control we will need to populate complex objects FindCriteria and FindControl. For simplicity in this example we will create logic in a managed bean that populates the objects. Open “JcsWsDemoBean.java” and add the following logic: Map findCriteria; Map findControl; public void setFindCriteria(Map findCriteria) { this.findCriteria = findCriteria; } public Map getFindCriteria() { findCriteria = new HashMap(); findCriteria.put("fetchSize",10); findCriteria.put("fetchStart",0); return findCriteria; } public void setFindControl(Map findControl) { this.findControl = findControl; } public Map getFindControl() { findControl = new HashMap(); return findControl; } Open “JcsWsDemo.jspx”, navigate to “Data Controls -> CreditRuleServiceDC -> findRule(Object, Object) -> result” and drag and drop the “result” node into the “af:form” element in the page: On the “Edit Table Columns” remove all columns except “RuleId” and “Name”: On the “Edit Action Binding” window displayed enter reference to the java class created above by selecting “#{JcsWsDemoBean.findCriteria}”: Also define the value for the “findControl” by selecting “#{JcsWsDemoBean.findControl}”. Deploy to JCS For WS DC the authentication details need to be updated on the connection details before deploying. Open “connections.xml” by navigating “Application Resources -> Descriptors -> ADF META-INF -> connections.xml”: Change the user name and password entry from: <soap username="transportUserName" password="transportPassword" To match the access details for the target environment. Follow the same steps as documented in previous article ”Java Cloud Service ADF Web Application”. Once deployed the application can be accessed with URL: https://java-[identity domain].java.[data center].oraclecloudapps.com/JcsWsDemo-ViewController-context-root/faces/JcsWsDemo.jspx When accessed the first 10 rules in the system are displayed: Summary In this article we learned how to integrate with Fusion Applications using a Web Service Data Control in JCS. In future articles various other integration techniques will be covered. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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  • Hard drive mounted at / , duplicate mounted hard drive after using MountManager

    - by HellHarvest
    possible duplicate post I'm running 12.04 64bit. My system is a dual boot for both Ubuntu and Windows7. Both operating systems are sharing the drive named "Elements". My volume named "Elements" is a 1TB SATA NTFS hard drive that shows up twice in the side bar in nautilus. One of the icons is functional and even has the convenient "eject" icon next to it. Below is a picture of the left menu in Nautilus, with System Monitor-File Systems tab open on top of it. Can someone advise me about how to get rid of this extra icon? I think the problem is much more deep-rooted than just a GUI glitch on Nautilus' part. The other icon does nothing but spit out the following error when I click on it (image below). This only happened AFTER I tried using Mount Manager to automate mounting the drive at start up. I've already uninstalled Mount Manager, and restarted, but the problem didn't go away. The hard drive does mount automatically now, so I guess that's cool. But now, every time I boot up now and open Nautilus, BOTH of these icons appear, one of which is fictitious and useless. According to the image above and the outputs of several other commands, it appears to be mounted at / In which case, no matter where I am in Nautilus when I try to click on that icon, of course it will tell me that that drive is in use by another program... Nautilus. I'm afraid of trying to unmount this hard drive (sdb6) because of where it appears to be mounted. I'm kind of a noob, and I have this gut feeling that tells me trying to unmount a drive at / will destroy my entire file system. This fear was further strengthened by the output of "$ fsck" at the very bottom of this post. Error immediately below when that 2nd "Elements" hard drive is clicked in Nautilus: Unable to mount Elements Mount is denied because the NTFS volume is already exclusively opened. The volume may be already mounted, or another software may use it which could be identified for example by the help of the 'fuser' command. It's odd to me that that error message above claims that it's an NTFS volume when everything else tell me that it's an ext4 volume. The actual hard drive "Elements" is in fact an NTFS volume. Here's the output of a few commands and configuration files that may be of interest: $ fuser -a / /: 2120r 2159rc 2160rc 2172r 2178rc 2180rc 2188r 2191rc 2200rc 2203rc 2205rc 2206r 2211r 2212r 2214r 2220r 2228r 2234rc 2246rc 2249rc 2254rc 2260rc 2261r 2262r 2277rc 2287rc 2291rc 2311rc 2313rc 2332rc 2334rc 2339rc 2343rc 2344rc 2352rc 2372rc 2389rc 2422r 2490r 2496rc 2501rc 2566r 2573rc 2581rc 2589rc 2592r 2603r 2611rc 2613rc 2615rc 2678rc 2927r 2981r 3104rc 4156rc 4196rc 4206rc 4213rc 4240rc 4297rc 5032rc 7609r 7613r 7648r 9593rc 18829r 18833r 19776r $ sudo df -h Filesystem Size Used Avail Use% Mounted on /dev/sdb6 496G 366G 106G 78% / udev 2.0G 4.0K 2.0G 1% /dev tmpfs 791M 1.5M 790M 1% /run none 5.0M 0 5.0M 0% /run/lock none 2.0G 672K 2.0G 1% /run/shm /dev/sda1 932G 312G 620G 34% /media/Elements /home/solderblob/.Private 496G 366G 106G 78% /home/solderblob /dev/sdb2 188G 100G 88G 54% /media/A2B24EACB24E852F /dev/sdb1 100M 25M 76M 25% /media/System Reserved $ sudo fdisk -l Disk /dev/sda: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00093cab Device Boot Start End Blocks Id System /dev/sda1 2048 1953519615 976758784 7 HPFS/NTFS/exFAT Disk /dev/sdb: 750.2 GB, 750156374016 bytes 255 heads, 63 sectors/track, 91201 cylinders, total 1465149168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000e8d9b Device Boot Start End Blocks Id System /dev/sdb1 * 2048 206847 102400 7 HPFS/NTFS/exFAT /dev/sdb2 206848 392378768 196085960+ 7 HPFS/NTFS/exFAT /dev/sdb3 392380414 1465147391 536383489 5 Extended /dev/sdb5 1456762880 1465147391 4192256 82 Linux swap / Solaris /dev/sdb6 392380416 1448374271 527996928 83 Linux /dev/sdb7 1448376320 1456758783 4191232 82 Linux swap / Solaris Partition table entries are not in disk order $ cat /etc/fstab # <file system> <mount point> <type> <options> <dump> <pass> UUID=77039a2a-83d4-47a1-8a8c-a2ec4e4dfd0e / ext4 defaults 0 1 UUID=F6549CC4549C88CF /media/Elements ntfs-3g users 0 0 $ sudo blkid /dev/sda1: LABEL="Elements" UUID="F6549CC4549C88CF" TYPE="ntfs" /dev/sdb1: LABEL="System Reserved" UUID="5CDE130FDE12E156" TYPE="ntfs" /dev/sdb2: UUID="A2B24EACB24E852F" TYPE="ntfs" /dev/sdb6: UUID="77039a2a-83d4-47a1-8a8c-a2ec4e4dfd0e" TYPE="ext4" $ sudo blkid -c /dev/null (appears to be exactly the same as above) /dev/sda1: LABEL="Elements" UUID="F6549CC4549C88CF" TYPE="ntfs" /dev/sdb1: LABEL="System Reserved" UUID="5CDE130FDE12E156" TYPE="ntfs" /dev/sdb2: UUID="A2B24EACB24E852F" TYPE="ntfs" /dev/sdb6: UUID="77039a2a-83d4-47a1-8a8c-a2ec4e4dfd0e" TYPE="ext4" $ mount /dev/sdb6 on / type ext4 (rw) proc on /proc type proc (rw,noexec,nosuid,nodev) sysfs on /sys type sysfs (rw,noexec,nosuid,nodev) none on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) udev on /dev type devtmpfs (rw,mode=0755) devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755) none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880) none on /run/shm type tmpfs (rw,nosuid,nodev) /dev/sda1 on /media/Elements type fuseblk (rw,noexec,nosuid,nodev,allow_other,blksize=4096) binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev) /home/solderblob/.Private on /home/solderblob type ecryptfs (ecryptfs_check_dev_ruid,ecryptfs_cipher=aes,ecryptfs_key_bytes=16,ecryptfs_unlink_sigs,ecryptfs_sig=76a47b0175afa48d,ecryptfs_fnek_sig=391b2d8b155215f7) gvfs-fuse-daemon on /home/solderblob/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=solderblob) /dev/sdb2 on /media/A2B24EACB24E852F type fuseblk (rw,nosuid,nodev,allow_other,default_permissions,blksize=4096) /dev/sdb1 on /media/System Reserved type fuseblk (rw,nosuid,nodev,allow_other,default_permissions,blksize=4096) $ ls -a . A2B24EACB24E852F Ubuntu 12.04.1 LTS amd64 .. Elements System Reserved $ cat /proc/mounts rootfs / rootfs rw 0 0 sysfs /sys sysfs rw,nosuid,nodev,noexec,relatime 0 0 proc /proc proc rw,nosuid,nodev,noexec,relatime 0 0 udev /dev devtmpfs rw,relatime,size=2013000k,nr_inodes=503250,mode=755 0 0 devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000 0 0 tmpfs /run tmpfs rw,nosuid,relatime,size=809872k,mode=755 0 0 /dev/disk/by-uuid/77039a2a-83d4-47a1-8a8c-a2ec4e4dfd0e / ext4 rw,relatime,user_xattr,acl,barrier=1,data=ordered 0 0 none /sys/fs/fuse/connections fusectl rw,relatime 0 0 none /sys/kernel/debug debugfs rw,relatime 0 0 none /sys/kernel/security securityfs rw,relatime 0 0 none /run/lock tmpfs rw,nosuid,nodev,noexec,relatime,size=5120k 0 0 none /run/shm tmpfs rw,nosuid,nodev,relatime 0 0 /dev/sda1 /media/Elements fuseblk rw,nosuid,nodev,noexec,relatime,user_id=0,group_id=0,allow_other,blksize=4096 0 0 binfmt_misc /proc/sys/fs/binfmt_misc binfmt_misc rw,nosuid,nodev,noexec,relatime 0 0 /home/solderblob/.Private /home/solderblob ecryptfs rw,relatime,ecryptfs_fnek_sig=391b2d8b155215f7,ecryptfs_sig=76a47b0175afa48d,ecryptfs_cipher=aes,ecryptfs_key_bytes=16,ecryptfs_unlink_sigs 0 0 gvfs-fuse-daemon /home/solderblob/.gvfs fuse.gvfs-fuse-daemon rw,nosuid,nodev,relatime,user_id=1000,group_id=1000 0 0 /dev/sdb2 /media/A2B24EACB24E852F fuseblk rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 0 0 /dev/sdb1 /media/System\040Reserved fuseblk rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 0 0 gvfs-fuse-daemon /root/.gvfs fuse.gvfs-fuse-daemon rw,nosuid,nodev,relatime,user_id=0,group_id=0 0 0 $ fsck fsck from util-linux 2.20.1 e2fsck 1.42 (29-Nov-2011) /dev/sdb6 is mounted. WARNING!!! The filesystem is mounted. If you continue you ***WILL*** cause ***SEVERE*** filesystem damage. Do you really want to continue<n>? no check aborted.

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  • Is RTD Stateless or Stateful?

    - by [email protected]
    Yes.   A stateless service is one where each request is an independent transaction that can be processed by any of the servers in a cluster.  A stateful service is one where state is kept in a server's memory from transaction to transaction, thus necessitating the proper routing of requests to the right server. The main advantage of stateless systems is simplicity of design. The main advantage of stateful systems is performance. I'm often asked whether RTD is a stateless or stateful service, so I wanted to clarify this issue in depth so that RTD's architecture will be properly understood. The short answer is: "RTD can be configured as a stateless or stateful service." The performance difference between stateless and stateful systems can be very significant, and while in a call center implementation it may be reasonable to use a pure stateless configuration, a web implementation that produces thousands of requests per second is practically impossible with a stateless configuration. RTD's performance is orders of magnitude better than most competing systems. RTD was architected from the ground up to achieve this performance. Features like automatic and dynamic compression of prediction models, automatic translation of metadata to machine code, lack of interpreted languages, and separation of model building from decisioning contribute to achieving this performance level. Because  of this focus on performance we decided to have RTD's default configuration work in a stateful manner. By being stateful RTD requests are typically handled in a few milliseconds when repeated requests come to the same session. Now, those readers that have participated in implementations of RTD know that RTD's architecture is also focused on reducing Total Cost of Ownership (TCO) with features like automatic model building, automatic time windows, automatic maintenance of database tables, automatic evaluation of data mining models, automatic management of models partitioned by channel, geography, etcetera, and hot swapping of configurations. How do you reconcile the need for a low TCO and the need for performance? How do you get the performance of a stateful system with the simplicity of a stateless system? The answer is that you make the system behave like a stateless system to the exterior, but you let it automatically take advantage of situations where being stateful is better. For example, one of the advantages of stateless systems is that you can route a message to any server in a cluster, without worrying about sending it to the same server that was handling the session in previous messages. With an RTD stateful configuration you can still route the message to any server in the cluster, so from the point of view of the configuration of other systems, it is the same as a stateless service. The difference though comes in performance, because if the message arrives to the right server, RTD can serve it without any external access to the session's state, thus tremendously reducing processing time. In typical implementations it is not rare to have high percentages of messages routed directly to the right server, while those that are not, are easily handled by forwarding the messages to the right server. This architecture usually provides the best of both worlds with performance and simplicity of configuration.   Configuring RTD as a pure stateless service A pure stateless configuration requires session data to be persisted at the end of handling each and every message and reloading that data at the beginning of handling any new message. This is of course, the root of the inefficiency of these configurations. This is also the reason why many "stateless" implementations actually do keep state to take advantage of a request coming back to the same server. Nevertheless, if the implementation requires a pure stateless decision service, this is easy to configure in RTD. The way to do it is: Mark every Integration Point to Close the session at the end of processing the message In the Session entity persist the session data on closing the session In the session entity check if a persisted version exists and load it An excellent solution for persisting the session data is Oracle Coherence, which provides a high performance, distributed cache that minimizes the performance impact of persisting and reloading the session. Alternatively, the session can be persisted to a local database. An interesting feature of the RTD stateless configuration is that it can cope with serializing concurrent requests for the same session. For example, if a web page produces two requests to the decision service, these requests could come concurrently to the decision services and be handled by different servers. Most stateless implementation would have the two requests step onto each other when saving the state, or fail one of the messages. When properly configured, RTD will make one message wait for the other before processing.   A Word on Context Using the context of a customer interaction typically significantly increases lift. For example, offer success in a call center could double if the context of the call is taken into account. For this reason, it is important to utilize the contextual information in decision making. To make the contextual information available throughout a session it needs to be persisted. When there is a well defined owner for the information then there is no problem because in case of a session restart, the information can be easily retrieved. If there is no official owner of the information, then RTD can be configured to persist this information.   Once again, RTD provides flexibility to ensure high performance when it is adequate to allow for some loss of state in the rare cases of server failure. For example, in a heavy use web site that serves 1000 pages per second the navigation history may be stored in the in memory session. In such sites it is typical that there is no OLTP that stores all the navigation events, therefore if an RTD server were to fail, it would be possible for the navigation to that point to be lost (note that a new session would be immediately established in one of the other servers). In most cases the loss of this navigation information would be acceptable as it would happen rarely. If it is desired to save this information, RTD would persist it every time the visitor navigates to a new page. Note that this practice is preferred whether RTD is configured in a stateless or stateful manner.  

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  • Applications: How to create a custom dialog box for Windows Mobile 6 (native)

    - by TechTwaddle
    Ashraf, on the MSDN forum, asks, “Is there a way to make a default choice for the messagebox that happens after a period of time if the user doesn't choose (Clicked ) Yes or No buttons.” To elaborate, the requirement is to show a message box to the user with certain options to select, and if the user does not respond within a predefined time limit (say 8 seconds) then the message box must dismiss itself and select a default option. Now such a functionality is not available with the MessageBox() api, you will have to write your own custom dialog box. Surely, creating a dialog box is quite a simple task using the DialogBox() api, and we have been creating full screen dialog boxes all the while. So how will this custom message box be any different? It’s not much different from a regular dialog box except for a few changes in its properties. First, it has a title bar but no buttons on the title bar (no ‘x’ or ‘ok’ button on the title bar), it doesn’t occupy full screen and it contains the controls that you put into it, thus justifying the title ‘custom’. So in this post we create a custom dialog box with two buttons, ‘Black’ and ‘White’. The user is given 8 seconds to select one of those colours, if the user doesn’t make a selection in 8 seconds, the default option ‘Black’ is selected. Before going into the implementation here is a video of how the dialog box works; Custom dialog box To start off, add a new dialog resource into your application, size it appropriately and add whatever controls you need to the dialog. In my case, I added two static text labels and two buttons, as below; Now we need to write up the window procedure for this dialog, here is the complete function; BOOL CALLBACK CustomDialogProc(HWND hDlg, UINT uMessage, WPARAM wParam, LPARAM lParam) {     int wmID, wmEvent;     PAINTSTRUCT ps;     HDC hdc;     static int timeCount = 0;     switch(uMessage)     {         case WM_INITDIALOG:             {                 SHINITDLGINFO shidi;                 memset(&shidi, 0, sizeof(shidi));                 shidi.dwMask = SHIDIM_FLAGS;                 //shidi.dwFlags = SHIDIF_DONEBUTTON | SHIDIF_SIPDOWN | SHIDIF_SIZEDLGFULLSCREEN | SHIDIF_EMPTYMENU;                 shidi.dwFlags = SHIDIF_SIPDOWN | SHIDIF_EMPTYMENU;                 shidi.hDlg = hDlg;                 SHInitDialog(&shidi);                 SHDoneButton(hDlg, SHDB_HIDE);                 timeCount = 0;                 SetWindowText(GetDlgItem(hDlg, IDC_STATIC_TIME_REMAINING), L"Time remaining: 8 second(s)");                 SetTimer(hDlg, MY_TIMER, 1000, NULL);             }             return TRUE;         case WM_COMMAND:             {                 wmID = LOWORD(wParam);                 wmEvent = HIWORD(wParam);                 switch(wmID)                 {                     case IDC_BUTTON_BLACK:                         KillTimer(hDlg, MY_TIMER);                         EndDialog(hDlg, IDC_BUTTON_BLACK);                         break;                     case IDC_BUTTON_WHITE:                         KillTimer(hDlg, MY_TIMER);                         EndDialog(hDlg, IDC_BUTTON_WHITE);                         break;                 }             }             break;         case WM_TIMER:             {                 if (wParam == MY_TIMER)                 {                     WCHAR wszText[128];                     memset(&wszText, 0, sizeof(wszText));                     timeCount++;                     //8 seconds are over, dismiss the dialog, select def value                     if (timeCount >= 8)                     {                         KillTimer(hDlg, MY_TIMER);                         EndDialog(hDlg, IDC_BUTTON_BLACK_DEF);                     }                     wsprintf(wszText, L"Time remaining: %d second(s)", 8-timeCount);                     SetWindowText(GetDlgItem(hDlg, IDC_STATIC_TIME_REMAINING), wszText);                     UpdateWindow(GetDlgItem(hDlg, IDC_STATIC_TIME_REMAINING));                 }             }             break;         case WM_PAINT:             {                 hdc = BeginPaint(hDlg, &ps);                 EndPaint(hDlg, &ps);             }             break;     }     return FALSE; } The MSDN documentation mentions that you need to specify the flag WS_NONAVDONEBUTTON, but I got an error saying that the value could not be found, so we can ignore this for now. Next up, while calling SHInitDialog() for your custom dialog, make sure that you don’t specify SHDIF_DONEBUTTON in the dwFlags member of the SHINITDIALOG structure, this member makes the ‘ok’ button appear on the dialog title bar. Finally, we need to call SHDoneButton() with SHDB_HIDE flag to, well, hide the Done button. The ‘Done’ button is the same as the ‘ok’ button, so this step might seem redundant, and the dialog works fine without calling SHDoneButton() too, but it’s better to stick with the documentation (; So you can see that we have followed all these steps above, under WM_INITDIALOG. We also setup a few things like a variable to keep track of the time, and setting off a one second timer. Every time the timer fires, we receive a WM_TIMER message. We then update the static label displaying the amount of time left to the user. If 8 seconds go by without the user selecting any option, we kill the timer and end the dialog with IDC_BUTTON_BLACK_DEF. This is just a #define’d integer value, make sure it’s unique. You’ll see why this is important. If the user makes a selection, either Black or White, we kill the timer and end the dialog with corresponding selection the user made, that is, either IDC_BUTTON_BLACK or IDC_BUTTON_WHITE. Ok, so now our custom dialog is ready to be used. I invoke the custom dialog from a menu entry in the main windows as below, case IDM_MENU_CUSTOMDLG:     {         int ret = DialogBox(g_hInst, MAKEINTRESOURCE(IDD_CUSTOM_DIALOG), hWnd, CustomDialogProc);         switch(ret)         {             case IDC_BUTTON_BLACK_DEF:                 SetWindowText(g_hStaticSelection, L"You Selected: Black (default)");                 break;             case IDC_BUTTON_BLACK:                 SetWindowText(g_hStaticSelection, L"You Selected: Black");                 break;             case IDC_BUTTON_WHITE:                 SetWindowText(g_hStaticSelection, L"You Selected: White");                 break;         }         UpdateWindow(g_hStaticSelection);     }     break; So you see why ending the dialog with the corresponding value was important, that’s what the DialogBox() api returns with. And in the main window I update a static text label to show which option was selected. I cranked this out in about an hour, and unfortunately don’t have time for a managed C# version. That will have to be another post, if I manage to get it working that is (;

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  • xml file save/read error (making a highscore system for XNA game)

    - by Eddy
    i get an error after i write player name to the file for second or third time (An unhandled exception of type 'System.InvalidOperationException' occurred in System.Xml.dll Additional information: There is an error in XML document (18, 17).) (in highscores load method In data = (HighScoreData)serializer.Deserialize(stream); it stops) the problem is that some how it adds additional "" at the end of my .dat file could anyone tell me how to fix this? the file before save looks: <?xml version="1.0"?> <HighScoreData xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <PlayerName> <string>neil</string> <string>shawn</string> <string>mark</string> <string>cindy</string> <string>sam</string> </PlayerName> <Score> <int>200</int> <int>180</int> <int>150</int> <int>100</int> <int>50</int> </Score> <Count>5</Count> </HighScoreData> the file after save looks: <?xml version="1.0"?> <HighScoreData xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <PlayerName> <string>Nick</string> <string>Nick</string> <string>neil</string> <string>shawn</string> <string>mark</string> </PlayerName> <Score> <int>210</int> <int>210</int> <int>200</int> <int>180</int> <int>150</int> </Score> <Count>5</Count> </HighScoreData>> the part of my code that does all of save load to xml is: DECLARATIONS PART [Serializable] public struct HighScoreData { public string[] PlayerName; public int[] Score; public int Count; public HighScoreData(int count) { PlayerName = new string[count]; Score = new int[count]; Count = count; } } IAsyncResult result = null; bool inputName; HighScoreData data; int Score = 0; public string NAME; public string HighScoresFilename = "highscores.dat"; Game1 constructor public Game1() { graphics = new GraphicsDeviceManager(this); Content.RootDirectory = "Content"; Width = graphics.PreferredBackBufferWidth = 960; Height = graphics.PreferredBackBufferHeight =640; GamerServicesComponent GSC = new GamerServicesComponent(this); Components.Add(GSC); } Inicialize function (end of it) protected override void Initialize() { //other game code base.Initialize(); string fullpath =Path.Combine(HighScoresFilename); if (!File.Exists(fullpath)) { //If the file doesn't exist, make a fake one... // Create the data to save data = new HighScoreData(5); data.PlayerName[0] = "neil"; data.Score[0] = 200; data.PlayerName[1] = "shawn"; data.Score[1] = 180; data.PlayerName[2] = "mark"; data.Score[2] = 150; data.PlayerName[3] = "cindy"; data.Score[3] = 100; data.PlayerName[4] = "sam"; data.Score[4] = 50; SaveHighScores(data, HighScoresFilename); } } all methods for loading saving and output public static void SaveHighScores(HighScoreData data, string filename) { // Get the path of the save game string fullpath = Path.Combine("highscores.dat"); // Open the file, creating it if necessary FileStream stream = File.Open(fullpath, FileMode.OpenOrCreate); try { // Convert the object to XML data and put it in the stream XmlSerializer serializer = new XmlSerializer(typeof(HighScoreData)); serializer.Serialize(stream, data); } finally { // Close the file stream.Close(); } } /* Load highscores */ public static HighScoreData LoadHighScores(string filename) { HighScoreData data; // Get the path of the save game string fullpath = Path.Combine("highscores.dat"); // Open the file FileStream stream = File.Open(fullpath, FileMode.OpenOrCreate, FileAccess.Read); try { // Read the data from the file XmlSerializer serializer = new XmlSerializer(typeof(HighScoreData)); data = (HighScoreData)serializer.Deserialize(stream);//this is the line // where program gives an error } finally { // Close the file stream.Close(); } return (data); } /* Save player highscore when game ends */ private void SaveHighScore() { // Create the data to saved HighScoreData data = LoadHighScores(HighScoresFilename); int scoreIndex = -1; for (int i = 0; i < data.Count ; i++) { if (Score > data.Score[i]) { scoreIndex = i; break; } } if (scoreIndex > -1) { //New high score found ... do swaps for (int i = data.Count - 1; i > scoreIndex; i--) { data.PlayerName[i] = data.PlayerName[i - 1]; data.Score[i] = data.Score[i - 1]; } data.PlayerName[scoreIndex] = NAME; //Retrieve User Name Here data.Score[scoreIndex] = Score; // Retrieve score here SaveHighScores(data, HighScoresFilename); } } /* Iterate through data if highscore is called and make the string to be saved*/ public string makeHighScoreString() { // Create the data to save HighScoreData data2 = LoadHighScores(HighScoresFilename); // Create scoreBoardString string scoreBoardString = "Highscores:\n\n"; for (int i = 0; i<5;i++) { scoreBoardString = scoreBoardString + data2.PlayerName[i] + "-" + data2.Score[i] + "\n"; } return scoreBoardString; } when ill make this work i will start this code when i call game over (now i start it when i press some buttons, so i could test it faster) public void InputYourName() { if (result == null && !Guide.IsVisible) { string title = "Name"; string description = "Write your name in order to save your Score"; string defaultText = "Nick"; PlayerIndex playerIndex = new PlayerIndex(); result= Guide.BeginShowKeyboardInput(playerIndex, title, description, defaultText, null, null); // NAME = result.ToString(); } if (result != null && result.IsCompleted) { NAME = Guide.EndShowKeyboardInput(result); result = null; inputName = false; SaveHighScore(); } } this where i call output to the screen (ill call this in highscores meniu section when i am done with debugging) spriteBatch.DrawString(Font1, "" + makeHighScoreString(),new Vector2(500,200), Color.White); }

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  • Anatomy of a .NET Assembly - CLR metadata 1

    - by Simon Cooper
    Before we look at the bytes comprising the CLR-specific data inside an assembly, we first need to understand the logical format of the metadata (For this post I only be looking at simple pure-IL assemblies; mixed-mode assemblies & other things complicates things quite a bit). Metadata streams Most of the CLR-specific data inside an assembly is inside one of 5 streams, which are analogous to the sections in a PE file. The name of each section in a PE file starts with a ., and the name of each stream in the CLR metadata starts with a #. All but one of the streams are heaps, which store unstructured binary data. The predefined streams are: #~ Also called the metadata stream, this stream stores all the information on the types, methods, fields, properties and events in the assembly. Unlike the other streams, the metadata stream has predefined contents & structure. #Strings This heap is where all the namespace, type & member names are stored. It is referenced extensively from the #~ stream, as we'll be looking at later. #US Also known as the user string heap, this stream stores all the strings used in code directly. All the strings you embed in your source code end up in here. This stream is only referenced from method bodies. #GUID This heap exclusively stores GUIDs used throughout the assembly. #Blob This heap is for storing pure binary data - method signatures, generic instantiations, that sort of thing. Items inside the heaps (#Strings, #US, #GUID and #Blob) are indexed using a simple binary offset from the start of the heap. At that offset is a coded integer giving the length of that item, then the item's bytes immediately follow. The #GUID stream is slightly different, in that GUIDs are all 16 bytes long, so a length isn't required. Metadata tables The #~ stream contains all the assembly metadata. The metadata is organised into 45 tables, which are binary arrays of predefined structures containing information on various aspects of the metadata. Each entry in a table is called a row, and the rows are simply concatentated together in the file on disk. For example, each row in the TypeRef table contains: A reference to where the type is defined (most of the time, a row in the AssemblyRef table). An offset into the #Strings heap with the name of the type An offset into the #Strings heap with the namespace of the type. in that order. The important tables are (with their table number in hex): 0x2: TypeDef 0x4: FieldDef 0x6: MethodDef 0x14: EventDef 0x17: PropertyDef Contains basic information on all the types, fields, methods, events and properties defined in the assembly. 0x1: TypeRef The details of all the referenced types defined in other assemblies. 0xa: MemberRef The details of all the referenced members of types defined in other assemblies. 0x9: InterfaceImpl Links the types defined in the assembly with the interfaces that type implements. 0xc: CustomAttribute Contains information on all the attributes applied to elements in this assembly, from method parameters to the assembly itself. 0x18: MethodSemantics Links properties and events with the methods that comprise the get/set or add/remove methods of the property or method. 0x1b: TypeSpec 0x2b: MethodSpec These tables provide instantiations of generic types and methods for each usage within the assembly. There are several ways to reference a single row within a table. The simplest is to simply specify the 1-based row index (RID). The indexes are 1-based so a value of 0 can represent 'null'. In this case, which table the row index refers to is inferred from the context. If the table can't be determined from the context, then a particular row is specified using a token. This is a 4-byte value with the most significant byte specifying the table, and the other 3 specifying the 1-based RID within that table. This is generally how a metadata table row is referenced from the instruction stream in method bodies. The third way is to use a coded token, which we will look at in the next post. So, back to the bytes Now we've got a rough idea of how the metadata is logically arranged, we can now look at the bytes comprising the start of the CLR data within an assembly: The first 8 bytes of the .text section are used by the CLR loader stub. After that, the CLR-specific data starts with the CLI header. I've highlighted the important bytes in the diagram. In order, they are: The size of the header. As the header is a fixed size, this is always 0x48. The CLR major version. This is always 2, even for .NET 4 assemblies. The CLR minor version. This is always 5, even for .NET 4 assemblies, and seems to be ignored by the runtime. The RVA and size of the metadata header. In the diagram, the RVA 0x20e4 corresponds to the file offset 0x2e4 Various flags specifying if this assembly is pure-IL, whether it is strong name signed, and whether it should be run as 32-bit (this is how the CLR differentiates between x86 and AnyCPU assemblies). A token pointing to the entrypoint of the assembly. In this case, 06 (the last byte) refers to the MethodDef table, and 01 00 00 refers to to the first row in that table. (after a gap) RVA of the strong name signature hash, which comes straight after the CLI header. The RVA 0x2050 corresponds to file offset 0x250. The rest of the CLI header is mainly used in mixed-mode assemblies, and so is zeroed in this pure-IL assembly. After the CLI header comes the strong name hash, which is a SHA-1 hash of the assembly using the strong name key. After that comes the bodies of all the methods in the assembly concatentated together. Each method body starts off with a header, which I'll be looking at later. As you can see, this is a very small assembly with only 2 methods (an instance constructor and a Main method). After that, near the end of the .text section, comes the metadata, containing a metadata header and the 5 streams discussed above. We'll be looking at this in the next post. Conclusion The CLI header data doesn't have much to it, but we've covered some concepts that will be important in later posts - the logical structure of the CLR metadata and the overall layout of CLR data within the .text section. Next, I'll have a look at the contents of the #~ stream, and how the table data is arranged on disk.

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  • PowerShell Script to Enumerate SharePoint 2010 or 2013 Permissions and Active Directory Group Membership

    - by Brian T. Jackett
    Originally posted on: http://geekswithblogs.net/bjackett/archive/2013/07/01/powershell-script-to-enumerate-sharepoint-2010-or-2013-permissions-and.aspx   In this post I will present a script to enumerate SharePoint 2010 or 2013 permissions across the entire farm down to the site (SPWeb) level.  As a bonus this script also recursively expands the membership of any Active Directory (AD) group including nested groups which you wouldn’t be able to find through the SharePoint UI.   History     Back in 2009 (over 4 years ago now) I published one my most read blog posts about enumerating SharePoint 2007 permissions.  I finally got around to updating that script to remove deprecated APIs, supporting the SharePoint 2010 commandlets, and fixing a few bugs.  There are 2 things that script did that I had to remove due to major architectural or procedural changes in the script. Indenting the XML output Ability to search for a specific user    I plan to add back the ability to search for a specific user but wanted to get this version published first.  As for indenting the XML that could be added but would take some effort.  If there is user demand for it (let me know in the comments or email me using the contact button at top of blog) I’ll move it up in priorities.    As a side note you may also notice that I’m not using the Active Directory commandlets.  This was a conscious decision since not all environments have them available.  Instead I’m relying on the older [ADSI] type accelerator and APIs.  It does add a significant amount of code to the script but it is necessary for compatibility.  Hopefully in a few years if I need to update again I can remove that legacy code.   Solution    Below is the script to enumerate SharePoint 2010 and 2013 permissions down to site level.  You can also download it from my SkyDrive account or my posting on the TechNet Script Center Repository. SkyDrive TechNet Script Center Repository http://gallery.technet.microsoft.com/scriptcenter/Enumerate-SharePoint-2010-35976bdb   001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 096 097 098 099 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 ########################################################### #DisplaySPWebApp8.ps1 # #Author: Brian T. Jackett #Last Modified Date: 2013-07-01 # #Traverse the entire web app site by site to display # hierarchy and users with permissions to site. ########################################################### function Expand-ADGroupMembership {     Param     (         [Parameter(Mandatory=$true,                    Position=0)]         [string]         $ADGroupName,         [Parameter(Position=1)]         [string]         $RoleBinding     )     Process     {         $roleBindingText = ""         if(-not [string]::IsNullOrEmpty($RoleBinding))         {             $roleBindingText = " RoleBindings=`"$roleBindings`""         }         Write-Output "<ADGroup Name=`"$($ADGroupName)`"$roleBindingText>"         $domain = $ADGroupName.substring(0, $ADGroupName.IndexOf("\") + 1)         $groupName = $ADGroupName.Remove(0, $ADGroupName.IndexOf("\") + 1)                                     #BEGIN - CODE ADAPTED FROM SCRIPT CENTER SAMPLE CODE REPOSITORY         #http://www.microsoft.com/technet/scriptcenter/scripts/powershell/search/users/srch106.mspx         #GET AD GROUP FROM DIRECTORY SERVICES SEARCH         $strFilter = "(&(objectCategory=Group)(name="+($groupName)+"))"         $objDomain = New-Object System.DirectoryServices.DirectoryEntry         $objSearcher = New-Object System.DirectoryServices.DirectorySearcher         $objSearcher.SearchRoot = $objDomain         $objSearcher.Filter = $strFilter         # specify properties to be returned         $colProplist = ("name","member","objectclass")         foreach ($i in $colPropList)         {             $catcher = $objSearcher.PropertiesToLoad.Add($i)         }         $colResults = $objSearcher.FindAll()         #END - CODE ADAPTED FROM SCRIPT CENTER SAMPLE CODE REPOSITORY         foreach ($objResult in $colResults)         {             if($objResult.Properties["Member"] -ne $null)             {                 foreach ($member in $objResult.Properties["Member"])                 {                     $indMember = [adsi] "LDAP://$member"                     $fullMemberName = $domain + ($indMember.Name)                                         #if($indMember["objectclass"]                         # if child AD group continue down chain                         if(($indMember | Select-Object -ExpandProperty objectclass) -contains "group")                         {                             Expand-ADGroupMembership -ADGroupName $fullMemberName                         }                         elseif(($indMember | Select-Object -ExpandProperty objectclass) -contains "user")                         {                             Write-Output "<ADUser>$fullMemberName</ADUser>"                         }                 }             }         }                 Write-Output "</ADGroup>"     } } #end Expand-ADGroupMembership # main portion of script if((Get-PSSnapin -Name microsoft.sharepoint.powershell) -eq $null) {     Add-PSSnapin Microsoft.SharePoint.PowerShell } $farm = Get-SPFarm Write-Output "<Farm Guid=`"$($farm.Id)`">" $webApps = Get-SPWebApplication foreach($webApp in $webApps) {     Write-Output "<WebApplication URL=`"$($webApp.URL)`" Name=`"$($webApp.Name)`">"     foreach($site in $webApp.Sites)     {         Write-Output "<SiteCollection URL=`"$($site.URL)`">"                 foreach($web in $site.AllWebs)         {             Write-Output "<Site URL=`"$($web.URL)`">"             # if site inherits permissions from parent then stop processing             if($web.HasUniqueRoleAssignments -eq $false)             {                 Write-Output "<!-- Inherits role assignments from parent -->"             }             # else site has unique permissions             else             {                 foreach($assignment in $web.RoleAssignments)                 {                     if(-not [string]::IsNullOrEmpty($assignment.Member.Xml))                     {                         $roleBindings = ($assignment.RoleDefinitionBindings | Select-Object -ExpandProperty name) -join ","                         # check if assignment is SharePoint Group                         if($assignment.Member.XML.StartsWith('<Group') -eq "True")                         {                             Write-Output "<SPGroup Name=`"$($assignment.Member.Name)`" RoleBindings=`"$roleBindings`">"                             foreach($SPGroupMember in $assignment.Member.Users)                             {                                 # if SharePoint group member is an AD Group                                 if($SPGroupMember.IsDomainGroup)                                 {                                     Expand-ADGroupMembership -ADGroupName $SPGroupMember.Name                                 }                                 # else SharePoint group member is an AD User                                 else                                 {                                     # remove claim portion of user login                                     #Write-Output "<ADUser>$($SPGroupMember.UserLogin.Remove(0,$SPGroupMember.UserLogin.IndexOf("|") + 1))</ADUser>"                                     Write-Output "<ADUser>$($SPGroupMember.UserLogin)</ADUser>"                                 }                             }                             Write-Output "</SPGroup>"                         }                         # else an indivdually listed AD group or user                         else                         {                             if($assignment.Member.IsDomainGroup)                             {                                 Expand-ADGroupMembership -ADGroupName $assignment.Member.Name -RoleBinding $roleBindings                             }                             else                             {                                 # remove claim portion of user login                                 #Write-Output "<ADUser>$($assignment.Member.UserLogin.Remove(0,$assignment.Member.UserLogin.IndexOf("|") + 1))</ADUser>"                                                                 Write-Output "<ADUser RoleBindings=`"$roleBindings`">$($assignment.Member.UserLogin)</ADUser>"                             }                         }                     }                 }             }             Write-Output "</Site>"             $web.Dispose()         }         Write-Output "</SiteCollection>"         $site.Dispose()     }     Write-Output "</WebApplication>" } Write-Output "</Farm>"      The output from the script can be sent to an XML which you can then explore using the [XML] type accelerator.  This lets you explore the XML structure however you see fit.  See the screenshot below for an example.      If you do view the XML output through a text editor (Notepad++ for me) notice the format.  Below we see a SharePoint site that has a SharePoint group Demo Members with Edit permissions assigned.  Demo Members has an AD group corp\developers as a member.  corp\developers has a child AD group called corp\DevelopersSub with 1 AD user in that sub group.  As you can see the script recursively expands the AD hierarchy.   Conclusion    It took me 4 years to finally update this script but I‘m happy to get this published.  I was able to fix a number of errors and smooth out some rough edges.  I plan to develop this into a more full fledged tool over the next year with more features and flexibility (copy permissions, search for individual user or group, optional enumerate lists / items, etc.).  If you have any feedback, feature requests, or issues running it please let me know.  Enjoy the script!         -Frog Out

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  • Building dynamic OLAP data marts on-the-fly

    - by DrJohn
    At the forthcoming SQLBits conference, I will be presenting a session on how to dynamically build an OLAP data mart on-the-fly. This blog entry is intended to clarify exactly what I mean by an OLAP data mart, why you may need to build them on-the-fly and finally outline the steps needed to build them dynamically. In subsequent blog entries, I will present exactly how to implement some of the techniques involved. What is an OLAP data mart? In data warehousing parlance, a data mart is a subset of the overall corporate data provided to business users to meet specific business needs. Of course, the term does not specify the technology involved, so I coined the term "OLAP data mart" to identify a subset of data which is delivered in the form of an OLAP cube which may be accompanied by the relational database upon which it was built. To clarify, the relational database is specifically create and loaded with the subset of data and then the OLAP cube is built and processed to make the data available to the end-users via standard OLAP client tools. Why build OLAP data marts? Market research companies sell data to their clients to make money. To gain competitive advantage, market research providers like to "add value" to their data by providing systems that enhance analytics, thereby allowing clients to make best use of the data. As such, OLAP cubes have become a standard way of delivering added value to clients. They can be built on-the-fly to hold specific data sets and meet particular needs and then hosted on a secure intranet site for remote access, or shipped to clients' own infrastructure for hosting. Even better, they support a wide range of different tools for analytical purposes, including the ever popular Microsoft Excel. Extension Attributes: The Challenge One of the key challenges in building multiple OLAP data marts based on the same 'template' is handling extension attributes. These are attributes that meet the client's specific reporting needs, but do not form part of the standard template. Now clearly, these extension attributes have to come into the system via additional files and ultimately be added to relational tables so they can end up in the OLAP cube. However, processing these files and filling dynamically altered tables with SSIS is a challenge as SSIS packages tend to break as soon as the database schema changes. There are two approaches to this: (1) dynamically build an SSIS package in memory to match the new database schema using C#, or (2) have the extension attributes provided as name/value pairs so the file's schema does not change and can easily be loaded using SSIS. The problem with the first approach is the complexity of writing an awful lot of complex C# code. The problem of the second approach is that name/value pairs are useless to an OLAP cube; so they have to be pivoted back into a proper relational table somewhere in the data load process WITHOUT breaking SSIS. How this can be done will be part of future blog entry. What is involved in building an OLAP data mart? There are a great many steps involved in building OLAP data marts on-the-fly. The key point is that all the steps must be automated to allow for the production of multiple OLAP data marts per day (i.e. many thousands, each with its own specific data set and attributes). Now most of these steps have a great deal in common with standard data warehouse practices. The key difference is that the databases are all built to order. The only permanent database is the metadata database (shown in orange) which holds all the metadata needed to build everything else (i.e. client orders, configuration information, connection strings, client specific requirements and attributes etc.). The staging database (shown in red) has a short life: it is built, populated and then ripped down as soon as the OLAP Data Mart has been populated. In the diagram below, the OLAP data mart comprises the two blue components: the Data Mart which is a relational database and the OLAP Cube which is an OLAP database implemented using Microsoft Analysis Services (SSAS). The client may receive just the OLAP cube or both components together depending on their reporting requirements.  So, in broad terms the steps required to fulfil a client order are as follows: Step 1: Prepare metadata Create a set of database names unique to the client's order Modify all package connection strings to be used by SSIS to point to new databases and file locations. Step 2: Create relational databases Create the staging and data mart relational databases using dynamic SQL and set the database recovery mode to SIMPLE as we do not need the overhead of logging anything Execute SQL scripts to build all database objects (tables, views, functions and stored procedures) in the two databases Step 3: Load staging database Use SSIS to load all data files into the staging database in a parallel operation Load extension files containing name/value pairs. These will provide client-specific attributes in the OLAP cube. Step 4: Load data mart relational database Load the data from staging into the data mart relational database, again in parallel where possible Allocate surrogate keys and use SSIS to perform surrogate key lookup during the load of fact tables Step 5: Load extension tables & attributes Pivot the extension attributes from their native name/value pairs into proper relational tables Add the extension attributes to the views used by OLAP cube Step 6: Deploy & Process OLAP cube Deploy the OLAP database directly to the server using a C# script task in SSIS Modify the connection string used by the OLAP cube to point to the data mart relational database Modify the cube structure to add the extension attributes to both the data source view and the relevant dimensions Remove any standard attributes that not required Process the OLAP cube Step 7: Backup and drop databases Drop staging database as it is no longer required Backup data mart relational and OLAP database and ship these to the client's infrastructure Drop data mart relational and OLAP database from the build server Mark order complete Start processing the next order, ad infinitum. So my future blog posts and my forthcoming session at the SQLBits conference will all focus on some of the more interesting aspects of building OLAP data marts on-the-fly such as handling the load of extension attributes and how to dynamically alter the structure of an OLAP cube using C#.

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  • Getting your bearings and defining the project objective

    - by johndoucette
    I wrote this two years ago and thought it was worth posting… Some may think this is a daunting task and some may even say “what a waste of time” and want to open MS Project and start typing out tasks because someone asked for an estimate and a task list. Hell, maybe you even use Excel and pump out a spreadsheet with some real scientific formula for guessing how long it will take to code a bunch of classes. However, this short exercise will provide the basis for the entire project, whether small or large and be a great friend when communicating to anyone on your team or even your client. I call this the Project Brief. If you find yourself going beyond a single page, then you must decompose the sections and summarize your findings so there is a complete and clear picture of the project you are working on in a relatively short statement. Here is a great quote from the PMBOK (Project Management Body of Knowledge) relative to what a project is;   A project is a temporary endeavor undertaken to create a unique product, service or result. With this in mind, the project brief should encompass the entirety (objective) of the endeavor in its explanation and what it will take (goals) to create the product, service or result (deliverables). Normally the process of identifying the project objective is done during the first stage of a project called the Project Kickoff, but you can perform this very important step anytime to help you get a bearing. There are many more parts to helping a project stay on course, but this is usually the foundation where it can be grounded on. Through a series of 3 exercises, you should be able to come up with the objective, goals and deliverables on your project. Follow these steps, and in no time (about &frac12; hour), you will have the foundation of your project plan. (See examples below) Exercise 1 – Objectives Begin with the end in mind. Think about your project in business terms with a couple things to help you understand the objective; Reference the business benefit in terms of cost, speed and / or quality, Provide a higher level of what the outcome will look like (future sense) It should be non-measurable, that’s what the goals are all about The output should be a single paragraph with three sentences and take 10 minutes to write. *Typically, agreement must be reached on the objectives of the project before you would proceed to the next steps of the project. Exercise 2 – Goals A project goal is a statement that answers questions about who, what, why, where and when. A good project goal statement; Answers the five “W” questions for the project Is measurable in each of its parts Is published and agreed on by all the owners This helps the Project Manager receive confirmation on defining the project target. Using the established project objective done in the first exercise, think about the things it will take to get the job done. Think about tangible activities which are the top level tasks in a typical Work Breakdown Structure (WBS). The overall goal statement plus all the deliverables (next exercise) can be seen as the project team’s contract with the project owners. Write 3 - 5 goals in about 10 minutes. You should not write the words “Who, what, why, where and when, but merely be able to answer the questions when you read a goal. Exercise 3 – Deliverables Every project creates some type of output and these outputs are called deliverables. There are two classes of deliverables; Internal – produced for project team members to meet their goals External – produced for project owners to meet their expectations The list you enter here provides a checklist for the team’s delivery and/or is a statement of all the expectations of the project owners. Here are some typical project deliverables; Product and product documentation End product/system Requirements/feature documents Installation guides Demo/prototype System design documents User guides/help files Plans Project plan Training plan Conversion/installation/delivery plan Test plans Documentation plan Communication plan Reports and general documentation Progress reports System acceptance tests Outstanding bug list Procedures Risk and issue logs Project history Deliverables should go with each of the goals. Have 3-5 deliverables for each goal. When you are done, you will have established a great foundation for the clarity of your project. This exercise can take some time, but with practice, you should be able to whip this one out in 10 minutes as well, especially if you are intimate with an ongoing project. Samples  Objective [Client] is implementing a series of MOSS sites to support external public (Internet), internal employee (Intranet) and an external secure (password protected Internet) applications. This project will focus on the public-facing web site and will provide [Client] with architectural recommendations based on the current design being done by their design partner [Partner] and the internal Content Team. In addition, it will provide [Client] with a development plan and confidence they need to deploy a world class public Internet website. Goals 1.  [Consultant] will provide technical guidance and set project team expectations for the implementation of the MOSS Internet site based on provided features/functions within three weeks. 2.  [Consultant] will understand phase 2 secure password-protected Internet site design and provide recommendations.   Deliverables 1.1  Public Internet (unsecure) Architectural Recommendation Plan 1.2  Physical Site construction Work Breakdown Structure and plan (Time, cost and resources needed) 2.1  Two Factor authentication recommendation document   Objective [Client] is currently using an application developed by [Consultant] many years ago called "XXX". This application, although functional, does not meet their new updated business requirements and contains a few defects which [Client] has developed work-around processes. [Client] would like to have a "new and improved" system to support their membership management needs by expanding membership and subscription capabilities, provide accounting integration with internal (GL) and external (VeriSign) systems, and implement hooks to the current CRM solution. This effort will take place through a series of phases, beginning with envisioning. Goals 1. Through discussions with users, [Consultant] will discover current issues/bugs which need to be resolved which must meet the current functionality requirements within three weeks. 2. [Consultant] will gather requirements from the users about what is "needed" vs. "what they have" for enhancements and provide a high level document supporting their needs. 3. [Consultant] will meet with the team members through a series of meetings and help define the overall project plan to deliver a new and improved solution. Deliverables 1.1 Prioritized list of Current application issues/bugs that need to be resolved 1.2 Provide a resolution plan on the issues/bugs identified in the current application 1.3 Risk Assessment Document 2.1 Deliver a Requirements Document showing high-level [Client] needs for the new XXX application. · New feature functionality not in the application today · Existing functionality that will remain in the new functionality 2.2 Reporting Requirements Document 3.1 A Project Plan showing the deliverables and cost for the next (second) phase of this project. 3.2 A Statement of Work for the next (second) phase of this project. 3.3 An Estimate of any work that would need to follow the second phase.

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  • People, Process & Engagement: WebCenter Partner Keste

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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  • Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

    - by emily.chorba(at)oracle.com
    Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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