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  • Toorcon14

    - by danx
    Toorcon 2012 Information Security Conference San Diego, CA, http://www.toorcon.org/ Dan Anderson, October 2012 It's almost Halloween, and we all know what that means—yes, of course, it's time for another Toorcon Conference! Toorcon is an annual conference for people interested in computer security. This includes the whole range of hackers, computer hobbyists, professionals, security consultants, press, law enforcement, prosecutors, FBI, etc. We're at Toorcon 14—see earlier blogs for some of the previous Toorcon's I've attended (back to 2003). This year's "con" was held at the Westin on Broadway in downtown San Diego, California. The following are not necessarily my views—I'm just the messenger—although I could have misquoted or misparaphrased the speakers. Also, I only reviewed some of the talks, below, which I attended and interested me. MalAndroid—the Crux of Android Infections, Aditya K. Sood Programming Weird Machines with ELF Metadata, Rebecca "bx" Shapiro Privacy at the Handset: New FCC Rules?, Valkyrie Hacking Measured Boot and UEFI, Dan Griffin You Can't Buy Security: Building the Open Source InfoSec Program, Boris Sverdlik What Journalists Want: The Investigative Reporters' Perspective on Hacking, Dave Maas & Jason Leopold Accessibility and Security, Anna Shubina Stop Patching, for Stronger PCI Compliance, Adam Brand McAfee Secure & Trustmarks — a Hacker's Best Friend, Jay James & Shane MacDougall MalAndroid—the Crux of Android Infections Aditya K. Sood, IOActive, Michigan State PhD candidate Aditya talked about Android smartphone malware. There's a lot of old Android software out there—over 50% Gingerbread (2.3.x)—and most have unpatched vulnerabilities. Of 9 Android vulnerabilities, 8 have known exploits (such as the old Gingerbread Global Object Table exploit). Android protection includes sandboxing, security scanner, app permissions, and screened Android app market. The Android permission checker has fine-grain resource control, policy enforcement. Android static analysis also includes a static analysis app checker (bouncer), and a vulnerablity checker. What security problems does Android have? User-centric security, which depends on the user to grant permission and make smart decisions. But users don't care or think about malware (the're not aware, not paranoid). All they want is functionality, extensibility, mobility Android had no "proper" encryption before Android 3.0 No built-in protection against social engineering and web tricks Alternative Android app markets are unsafe. Simply visiting some markets can infect Android Aditya classified Android Malware types as: Type A—Apps. These interact with the Android app framework. For example, a fake Netflix app. Or Android Gold Dream (game), which uploads user files stealthy manner to a remote location. Type K—Kernel. Exploits underlying Linux libraries or kernel Type H—Hybrid. These use multiple layers (app framework, libraries, kernel). These are most commonly used by Android botnets, which are popular with Chinese botnet authors What are the threats from Android malware? These incude leak info (contacts), banking fraud, corporate network attacks, malware advertising, malware "Hackivism" (the promotion of social causes. For example, promiting specific leaders of the Tunisian or Iranian revolutions. Android malware is frequently "masquerated". That is, repackaged inside a legit app with malware. To avoid detection, the hidden malware is not unwrapped until runtime. The malware payload can be hidden in, for example, PNG files. Less common are Android bootkits—there's not many around. What they do is hijack the Android init framework—alteering system programs and daemons, then deletes itself. For example, the DKF Bootkit (China). Android App Problems: no code signing! all self-signed native code execution permission sandbox — all or none alternate market places no robust Android malware detection at network level delayed patch process Programming Weird Machines with ELF Metadata Rebecca "bx" Shapiro, Dartmouth College, NH https://github.com/bx/elf-bf-tools @bxsays on twitter Definitions. "ELF" is an executable file format used in linking and loading executables (on UNIX/Linux-class machines). "Weird machine" uses undocumented computation sources (I think of them as unintended virtual machines). Some examples of "weird machines" are those that: return to weird location, does SQL injection, corrupts the heap. Bx then talked about using ELF metadata as (an uintended) "weird machine". Some ELF background: A compiler takes source code and generates a ELF object file (hello.o). A static linker makes an ELF executable from the object file. A runtime linker and loader takes ELF executable and loads and relocates it in memory. The ELF file has symbols to relocate functions and variables. ELF has two relocation tables—one at link time and another one at loading time: .rela.dyn (link time) and .dynsym (dynamic table). GOT: Global Offset Table of addresses for dynamically-linked functions. PLT: Procedure Linkage Tables—works with GOT. The memory layout of a process (not the ELF file) is, in order: program (+ heap), dynamic libraries, libc, ld.so, stack (which includes the dynamic table loaded into memory) For ELF, the "weird machine" is found and exploited in the loader. ELF can be crafted for executing viruses, by tricking runtime into executing interpreted "code" in the ELF symbol table. One can inject parasitic "code" without modifying the actual ELF code portions. Think of the ELF symbol table as an "assembly language" interpreter. It has these elements: instructions: Add, move, jump if not 0 (jnz) Think of symbol table entries as "registers" symbol table value is "contents" immediate values are constants direct values are addresses (e.g., 0xdeadbeef) move instruction: is a relocation table entry add instruction: relocation table "addend" entry jnz instruction: takes multiple relocation table entries The ELF weird machine exploits the loader by relocating relocation table entries. The loader will go on forever until told to stop. It stores state on stack at "end" and uses IFUNC table entries (containing function pointer address). The ELF weird machine, called "Brainfu*k" (BF) has: 8 instructions: pointer inc, dec, inc indirect, dec indirect, jump forward, jump backward, print. Three registers - 3 registers Bx showed example BF source code that implemented a Turing machine printing "hello, world". More interesting was the next demo, where bx modified ping. Ping runs suid as root, but quickly drops privilege. BF modified the loader to disable the library function call dropping privilege, so it remained as root. Then BF modified the ping -t argument to execute the -t filename as root. It's best to show what this modified ping does with an example: $ whoami bx $ ping localhost -t backdoor.sh # executes backdoor $ whoami root $ The modified code increased from 285948 bytes to 290209 bytes. A BF tool compiles "executable" by modifying the symbol table in an existing ELF executable. The tool modifies .dynsym and .rela.dyn table, but not code or data. Privacy at the Handset: New FCC Rules? "Valkyrie" (Christie Dudley, Santa Clara Law JD candidate) Valkyrie talked about mobile handset privacy. Some background: Senator Franken (also a comedian) became alarmed about CarrierIQ, where the carriers track their customers. Franken asked the FCC to find out what obligations carriers think they have to protect privacy. The carriers' response was that they are doing just fine with self-regulation—no worries! Carriers need to collect data, such as missed calls, to maintain network quality. But carriers also sell data for marketing. Verizon sells customer data and enables this with a narrow privacy policy (only 1 month to opt out, with difficulties). The data sold is not individually identifiable and is aggregated. But Verizon recommends, as an aggregation workaround to "recollate" data to other databases to identify customers indirectly. The FCC has regulated telephone privacy since 1934 and mobile network privacy since 2007. Also, the carriers say mobile phone privacy is a FTC responsibility (not FCC). FTC is trying to improve mobile app privacy, but FTC has no authority over carrier / customer relationships. As a side note, Apple iPhones are unique as carriers have extra control over iPhones they don't have with other smartphones. As a result iPhones may be more regulated. Who are the consumer advocates? Everyone knows EFF, but EPIC (Electrnic Privacy Info Center), although more obsecure, is more relevant. What to do? Carriers must be accountable. Opt-in and opt-out at any time. Carriers need incentive to grant users control for those who want it, by holding them liable and responsible for breeches on their clock. Location information should be added current CPNI privacy protection, and require "Pen/trap" judicial order to obtain (and would still be a lower standard than 4th Amendment). Politics are on a pro-privacy swing now, with many senators and the Whitehouse. There will probably be new regulation soon, and enforcement will be a problem, but consumers will still have some benefit. Hacking Measured Boot and UEFI Dan Griffin, JWSecure, Inc., Seattle, @JWSdan Dan talked about hacking measured UEFI boot. First some terms: UEFI is a boot technology that is replacing BIOS (has whitelisting and blacklisting). UEFI protects devices against rootkits. TPM - hardware security device to store hashs and hardware-protected keys "secure boot" can control at firmware level what boot images can boot "measured boot" OS feature that tracks hashes (from BIOS, boot loader, krnel, early drivers). "remote attestation" allows remote validation and control based on policy on a remote attestation server. Microsoft pushing TPM (Windows 8 required), but Google is not. Intel TianoCore is the only open source for UEFI. Dan has Measured Boot Tool at http://mbt.codeplex.com/ with a demo where you can also view TPM data. TPM support already on enterprise-class machines. UEFI Weaknesses. UEFI toolkits are evolving rapidly, but UEFI has weaknesses: assume user is an ally trust TPM implicitly, and attached to computer hibernate file is unprotected (disk encryption protects against this) protection migrating from hardware to firmware delays in patching and whitelist updates will UEFI really be adopted by the mainstream (smartphone hardware support, bank support, apathetic consumer support) You Can't Buy Security: Building the Open Source InfoSec Program Boris Sverdlik, ISDPodcast.com co-host Boris talked about problems typical with current security audits. "IT Security" is an oxymoron—IT exists to enable buiness, uptime, utilization, reporting, but don't care about security—IT has conflict of interest. There's no Magic Bullet ("blinky box"), no one-size-fits-all solution (e.g., Intrusion Detection Systems (IDSs)). Regulations don't make you secure. The cloud is not secure (because of shared data and admin access). Defense and pen testing is not sexy. Auditors are not solution (security not a checklist)—what's needed is experience and adaptability—need soft skills. Step 1: First thing is to Google and learn the company end-to-end before you start. Get to know the management team (not IT team), meet as many people as you can. Don't use arbitrary values such as CISSP scores. Quantitive risk assessment is a myth (e.g. AV*EF-SLE). Learn different Business Units, legal/regulatory obligations, learn the business and where the money is made, verify company is protected from script kiddies (easy), learn sensitive information (IP, internal use only), and start with low-hanging fruit (customer service reps and social engineering). Step 2: Policies. Keep policies short and relevant. Generic SANS "security" boilerplate policies don't make sense and are not followed. Focus on acceptable use, data usage, communications, physical security. Step 3: Implementation: keep it simple stupid. Open source, although useful, is not free (implementation cost). Access controls with authentication & authorization for local and remote access. MS Windows has it, otherwise use OpenLDAP, OpenIAM, etc. Application security Everyone tries to reinvent the wheel—use existing static analysis tools. Review high-risk apps and major revisions. Don't run different risk level apps on same system. Assume host/client compromised and use app-level security control. Network security VLAN != segregated because there's too many workarounds. Use explicit firwall rules, active and passive network monitoring (snort is free), disallow end user access to production environment, have a proxy instead of direct Internet access. Also, SSL certificates are not good two-factor auth and SSL does not mean "safe." Operational Controls Have change, patch, asset, & vulnerability management (OSSI is free). For change management, always review code before pushing to production For logging, have centralized security logging for business-critical systems, separate security logging from administrative/IT logging, and lock down log (as it has everything). Monitor with OSSIM (open source). Use intrusion detection, but not just to fulfill a checkbox: build rules from a whitelist perspective (snort). OSSEC has 95% of what you need. Vulnerability management is a QA function when done right: OpenVas and Seccubus are free. Security awareness The reality is users will always click everything. Build real awareness, not compliance driven checkbox, and have it integrated into the culture. Pen test by crowd sourcing—test with logging COSSP http://www.cossp.org/ - Comprehensive Open Source Security Project What Journalists Want: The Investigative Reporters' Perspective on Hacking Dave Maas, San Diego CityBeat Jason Leopold, Truthout.org The difference between hackers and investigative journalists: For hackers, the motivation varies, but method is same, technological specialties. For investigative journalists, it's about one thing—The Story, and they need broad info-gathering skills. J-School in 60 Seconds: Generic formula: Person or issue of pubic interest, new info, or angle. Generic criteria: proximity, prominence, timeliness, human interest, oddity, or consequence. Media awareness of hackers and trends: journalists becoming extremely aware of hackers with congressional debates (privacy, data breaches), demand for data-mining Journalists, use of coding and web development for Journalists, and Journalists busted for hacking (Murdock). Info gathering by investigative journalists include Public records laws. Federal Freedom of Information Act (FOIA) is good, but slow. California Public Records Act is a lot stronger. FOIA takes forever because of foot-dragging—it helps to be specific. Often need to sue (especially FBI). CPRA is faster, and requests can be vague. Dumps and leaks (a la Wikileaks) Journalists want: leads, protecting ourselves, our sources, and adapting tools for news gathering (Google hacking). Anonomity is important to whistleblowers. They want no digital footprint left behind (e.g., email, web log). They don't trust encryption, want to feel safe and secure. Whistleblower laws are very weak—there's no upside for whistleblowers—they have to be very passionate to do it. Accessibility and Security or: How I Learned to Stop Worrying and Love the Halting Problem Anna Shubina, Dartmouth College Anna talked about how accessibility and security are related. Accessibility of digital content (not real world accessibility). mostly refers to blind users and screenreaders, for our purpose. Accessibility is about parsing documents, as are many security issues. "Rich" executable content causes accessibility to fail, and often causes security to fail. For example MS Word has executable format—it's not a document exchange format—more dangerous than PDF or HTML. Accessibility is often the first and maybe only sanity check with parsing. They have no choice because someone may want to read what you write. Google, for example, is very particular about web browser you use and are bad at supporting other browsers. Uses JavaScript instead of links, often requiring mouseover to display content. PDF is a security nightmare. Executible format, embedded flash, JavaScript, etc. 15 million lines of code. Google Chrome doesn't handle PDF correctly, causing several security bugs. PDF has an accessibility checker and PDF tagging, to help with accessibility. But no PDF checker checks for incorrect tags, untagged content, or validates lists or tables. None check executable content at all. The "Halting Problem" is: can one decide whether a program will ever stop? The answer, in general, is no (Rice's theorem). The same holds true for accessibility checkers. Language-theoretic Security says complicated data formats are hard to parse and cannot be solved due to the Halting Problem. W3C Web Accessibility Guidelines: "Perceivable, Operable, Understandable, Robust" Not much help though, except for "Robust", but here's some gems: * all information should be parsable (paraphrasing) * if not parsable, cannot be converted to alternate formats * maximize compatibility in new document formats Executible webpages are bad for security and accessibility. They say it's for a better web experience. But is it necessary to stuff web pages with JavaScript for a better experience? A good example is The Drudge Report—it has hand-written HTML with no JavaScript, yet drives a lot of web traffic due to good content. A bad example is Google News—hidden scrollbars, guessing user input. Solutions: Accessibility and security problems come from same source Expose "better user experience" myth Keep your corner of Internet parsable Remember "Halting Problem"—recognize false solutions (checking and verifying tools) Stop Patching, for Stronger PCI Compliance Adam Brand, protiviti @adamrbrand, http://www.picfun.com/ Adam talked about PCI compliance for retail sales. Take an example: for PCI compliance, 50% of Brian's time (a IT guy), 960 hours/year was spent patching POSs in 850 restaurants. Often applying some patches make no sense (like fixing a browser vulnerability on a server). "Scanner worship" is overuse of vulnerability scanners—it gives a warm and fuzzy and it's simple (red or green results—fix reds). Scanners give a false sense of security. In reality, breeches from missing patches are uncommon—more common problems are: default passwords, cleartext authentication, misconfiguration (firewall ports open). Patching Myths: Myth 1: install within 30 days of patch release (but PCI §6.1 allows a "risk-based approach" instead). Myth 2: vendor decides what's critical (also PCI §6.1). But §6.2 requires user ranking of vulnerabilities instead. Myth 3: scan and rescan until it passes. But PCI §11.2.1b says this applies only to high-risk vulnerabilities. Adam says good recommendations come from NIST 800-40. Instead use sane patching and focus on what's really important. From NIST 800-40: Proactive: Use a proactive vulnerability management process: use change control, configuration management, monitor file integrity. Monitor: start with NVD and other vulnerability alerts, not scanner results. Evaluate: public-facing system? workstation? internal server? (risk rank) Decide:on action and timeline Test: pre-test patches (stability, functionality, rollback) for change control Install: notify, change control, tickets McAfee Secure & Trustmarks — a Hacker's Best Friend Jay James, Shane MacDougall, Tactical Intelligence Inc., Canada "McAfee Secure Trustmark" is a website seal marketed by McAfee. A website gets this badge if they pass their remote scanning. The problem is a removal of trustmarks act as flags that you're vulnerable. Easy to view status change by viewing McAfee list on website or on Google. "Secure TrustGuard" is similar to McAfee. Jay and Shane wrote Perl scripts to gather sites from McAfee and search engines. If their certification image changes to a 1x1 pixel image, then they are longer certified. Their scripts take deltas of scans to see what changed daily. The bottom line is change in TrustGuard status is a flag for hackers to attack your site. Entire idea of seals is silly—you're raising a flag saying if you're vulnerable.

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  • Kickstarter "last minute cold feet"

    - by mm24
    today I scheduled the publication of a video on kickstarter requesting approximately 5.000 $ in order to complete the iPhone shooter game I started 1 year ago after quitting my job. I invested more than 20.000$ in the game so far (for artwork, music, legal and accountant expenses) and I am now getting cold feet about my decision of publishing the video. The game is "nearly finished", in other words: the game mechanics are working but I still have some bugs to fix. Once I will have finished this (I hope will take me 1 or 2 weeks) I plan to start working on the actual level balancing (e.g. deciding the order of appearence of enemies for each level and balancing the number of hitpoints and strenght of bullets that the enemies have). Reasons for not publishing the video are: fear that the concept can be copied easily: the game is a shooter game set in a different environment (its a pretty cool one, believe me :)) and I am worried that someone might copy* the idea (I know, its the usual "I am worried story.."). A shooter game is one of the easiest game to implement and hence there will be hundreds game developer able to copy it by just adapting their existing code and changing graphics (not as straightforward). It took me one year to develop this because I was inexperienced plus there are approximately 6/7 months of work from the illustrator and there are 8 unique music tracks composed. The soundtrack of the video is the soundtrack of the game wich is not yet published and has not been deposited to a music society. I did create legally valid timestamps for the tracks and I am considering uploading the album on iTunes before publishing the video so I can have a certain publication date. But overall I am a bit scared and worried because I have never done this before and even the simple act of publishing an album requires me to read a long contract from the "aggregator company") which, even if I do have contracts with the musicians do worry me as I am not a U.S. resident and I am not familiar with the U.S. law system Reasons for publishing the video are: I almost run out of money (but this is not a real reason as I should have enough for one more month of development time) ...I kind of need extra money as, even if I do have money for 1 month of development I do not have money for marketing and for other expenses (e.g. accountant) It will create a fan base I could get some useful feedback from a wider range of beta testers It might create some pre-release buzz in case some blogger or game magazine likes the concept Anyone has had similar experiences? Is there a real risk that someone will copy the concept and implement it in a couple of months? Will the Kickstarter campaing be a good pre-release exposure for the gmae? Any refrences of similar projects/situations? Is it realistic that someone like ROVIO will copy the idea straight away?

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  • ArchBeat Top 10 for November 11-17, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook page for the week of November 11-17, 2012. Developing and Enforcing a BYOD Policy Darin Pendergraft's post includes links to a recent Mobile Access Policy Survey by SANS as well as registration information for a Nov 15 webcast featuring security expert Tony DeLaGrange from Secure Ideas, SANS instructor, attorney and technology law expert Ben Wright, and Oracle IDM product manager Lee Howarth. This Week on the OTN Architect Community Homepage Make time to check out this week's features on the OTN Solution Architect Homepage, including: SOA Practitioner Guide: Identifying and Discovering Services Technical article by Yuli Vasiliev on Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster The conclusion of the 3-part OTN ArchBeat Podcast on Future-Proofing your career. WLST Starting and Stopping a WebLogic Environment | Rene van Wijk Oracle ACE Rene van Wijk explores how to start a server with as little input as possible. Cloud Integration White Paper | Bruce Tierney Bruce Tierney shares an overview of Cloud Integration - A Comprehensive Solution, a new white paper he co-authored with David Baum, Rajesh Raheja, Bruce Tierney, and Vijay Pawar. X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Update on My OBIEE / Exalytics Books | Mark Rittman Oracle ACE Director Mark Rittman shares several resources related to his books Oracle Business Intelligence 11g Developers Guide and Oracle Exalytics Revealed, including a podcast interview with Oracle's Paul Rodwick. E-Business Suite 12.1.3 Data Masking Certified with Enterprise Manager 12c | Elke Phelps "You can use the Oracle Data Masking Pack with Oracle Enterprise Manager Grid Control 12c to scramble sensitive data in cloned E-Business Suite environments," reports Elke Phelps. There's a lot more information about this announcement in Elke's post. WebLogic Application Server: free for developers! | Bruno Borges Java blogger Bruno Borges shares news about important changes in the license agreement for Oracle WebLogic Server. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. My iPad & This Cloud Thing | Floyd Teter Oracle ACE Director Floyd Teter explains why the Cloud is making it possible for him to use his iPad for tasks previously relegated to his laptop, and why this same scenario is likely to play out for a great many people. Thought for the Day "In programming, the hard part isn't solving problems, but deciding what problems to solve." — Paul Graham Source: SoftwareQuotes.com

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  • Do I need to contact a lawyer to report a GPL violation in software distributed on Apple's App Store?

    - by Rinzwind
    Some company is selling software through Apple's App Store which uses portions of code that I released publicly under the GPL. The company is violating the licensing terms in two ways, by (1) not preserving my copyright statement, and not releasing their code under the GPL license and (2) by distributing my GPL-licensed code through Apple's App Store. (The Free Software Foundation has made clear that the terms of the GPL and those of the App Store are incompatible.) I want to report this to Apple, and ask that they take appropriate action. I have tried mailing them to ask for more information about the reporting process, and have received the automated reply quoted below. The last point in the list of things one needs to provide, the “a statement by you, made under penalty of perjury,” sounds as if they mean some kind of specific legal document. I'm not sure. Does this mean I need to contact a lawyer just to file the report? I'd like to avoid going through that hassle if at all possible. (Besides an answer to this specific question, I'd welcome comments and experience reports from anyone who has already had to deal with a GPL violation on Apple's App Store.) Thank you for contacting Apple's Copyright Agent. If you believe that your work has been copied in a way that constitutes infringement on Apple’s Web site, please provide the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the site; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. For further information, please review Apple's Legal Information & Notices/Claims of Copyright Infringement at: http://www.apple.com/legal/trademark/claimsofcopyright.html To expedite the processing of your claim regarding any alleged intellectual property issues related to iTunes (music/music videos, podcasts, TV, Movies), please send a copy of your notice to [email protected] For claims concerning a software application, please send a copy of your notice to [email protected]. Due to the high volume of e-mails we receive, this may be the only reply you receive from [email protected]. Please be assured, however, that Apple's Copyright Agent and/or the iTunes Legal Team will promptly investigate and take appropriate action concerning your report.

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  • Overload Avoidance

    - by mikef
    A little under a year ago, Matt Simmons wrote a rather reflective article about his terrifying brush with stress-induced ill health. SysAdmins and DBAs have always been prime victims of work-related stress, but I wonder if that predilection is perhaps getting worse, despite the best efforts of Matt and his trusty side-kick, HR. The constant pressure from share-holders and CFOs to 'streamline' the workforce is partially to blame, but the more recent culprit is technology itself. I can't deny that the rise of technologies like virtualization, PowerCLI, PowerShell, and a host of others has been a tremendous boon. As a result, individual IT professionals are now able to handle more and more tasks and manage increasingly large and complex environments. But, without a doubt, this is a two-edged sword; The reward for competence is invariably more work. Unfortunately, SysAdmins play such a pivotal role in modern business that it's easy to see how they can very quickly become swamped in conflicting demands coming from different directions. However, that doesn't justify the ridiculous hours many are asked (or volunteer) to devote to their work. Admirably though their commitment is, it isn't healthy for them, it sets a dangerous expectation, and eventually something will snap. There are times when everyone needs to step up to the plate outside of 'normal' work hours, but that time isn't all the time. Naturally, with all that lovely technology, you can automate more and more of those tricky tasks to keep on top of the workload, but you are still only human. Clever though you may be, there is a very real limit to how far technology can take you. I'm not suggesting that you avoid these technologies, or deliberately aim for mediocrity; I'm just saying that you need to be more than just technically skilled (and Wesley Nonapeptide riffs on and around this topic in his excellent 'Telepathic Robot Drones' blog post). You need to be able to manage expectations, not just Exchange. Specifically, that means your own expectations of what you are capable of, because those come before everyone else's. After all, how can you keep your work-life balance under control, if you're the one setting the bar way too high? Talking to your manager, or discussing issues with your users, is only going to be productive if you have some facts to work with. "Know Thyself" is the first law of managing work overload, and this is obviously a skill which people develop over time; the fact that veteran Sysadmins exist at all is testament to this. I'd just love to know how you get to that point. Personally, I'm using RescueTime to keep myself honest, but I'm open to recommendations for better methods. Do you track your own time, do you have an intuitive sense of what is possible, or do you just rely on someone else to handle that all for you? Cheers, Michael

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  • Can one draw a cube using different method/drawing mode?

    - by den-javamaniac
    Hi. I've just started learning gamedev (in particular android EGL based) and have ran over a code from Pro Android Games 2 that looks as follows: /* * Copyright (C) 2007 Google Inc. * * Licensed under the Apache License, Version 2.0 (the "License"); * you may not use this file except in compliance with the License. * You may obtain a copy of the License at * * http://www.apache.org/licenses/LICENSE-2.0 * * Unless required by applicable law or agreed to in writing, software * distributed under the License is distributed on an "AS IS" BASIS, * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. * See the License for the specific language governing permissions and * limitations under the License. */ package opengl.scenes.cubes; import java.nio.ByteBuffer; import java.nio.ByteOrder; import java.nio.IntBuffer; import javax.microedition.khronos.opengles.GL10; public class Cube { public Cube(){ int one = 0x10000; int vertices[] = { -one, -one, -one, one, -one, -one, one, one, -one, -one, one, -one, -one, -one, one, one, -one, one, one, one, one, -one, one, one, }; int colors[] = { 0, 0, 0, one, one, 0, 0, one, one, one, 0, one, 0, one, 0, one, 0, 0, one, one, one, 0, one, one, one, one, one, one, 0, one, one, one, }; byte indices[] = { 0, 4, 5, 0, 5, 1, 1, 5, 6, 1, 6, 2, 2, 6, 7, 2, 7, 3, 3, 7, 4, 3, 4, 0, 4, 7, 6, 4, 6, 5, 3, 0, 1, 3, 1, 2 }; // Buffers to be passed to gl*Pointer() functions // must be direct, i.e., they must be placed on the // native heap where the garbage collector cannot vbb.asIntBuffer() // move them. // // Buffers with multi-byte datatypes (e.g., short, int, float) // must have their byte order set to native order ByteBuffer vbb = ByteBuffer.allocateDirect(vertices.length*4); vbb.order(ByteOrder.nativeOrder()); mVertexBuffer = vbb.asIntBuffer(); mVertexBuffer.put(vertices); mVertexBuffer.position(0); ByteBuffer cbb = ByteBuffer.allocateDirect(colors.length*4); cbb.order(ByteOrder.nativeOrder()); mColorBuffer = cbb.asIntBuffer(); mColorBuffer.put(colors); mColorBuffer.position(0); mIndexBuffer = ByteBuffer.allocateDirect(indices.length); mIndexBuffer.put(indices); mIndexBuffer.position(0); } public void draw(GL10 gl) { gl.glFrontFace(GL10.GL_CW); gl.glVertexPointer(3, GL10.GL_FIXED, 0, mVertexBuffer); gl.glColorPointer(4, GL10.GL_FIXED, 0, mColorBuffer); gl.glDrawElements(GL10.GL_TRIANGLES, 36, GL10.GL_UNSIGNED_BYTE, mIndexBuffer); } private IntBuffer mVertexBuffer; private IntBuffer mColorBuffer; private ByteBuffer mIndexBuffer;} So it suggests to draw a cube using triangles. My question is: can I draw the same cube using GL_TPOLYGON? If so, isn't that an easier/more understandable way to do things?

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  • What are the software design essentials? [closed]

    - by Craig Schwarze
    I've decided to create a 1 page "cheat sheet" of essential software design principles for my programmers. It doesn't explain the principles in any great depth, but is simply there as a reference and a reminder. Here's what I've come up with - I would welcome your comments. What have I left out? What have I explained poorly? What is there that shouldn't be? Basic Design Principles The Principle of Least Surprise – your solution should be obvious, predictable and consistent. Keep It Simple Stupid (KISS) - the simplest solution is usually the best one. You Ain’t Gonna Need It (YAGNI) - create a solution for the current problem rather than what might happen in the future. Don’t Repeat Yourself (DRY) - rigorously remove duplication from your design and code. Advanced Design Principles Program to an interface, not an implementation – Don’t declare variables to be of a particular concrete class. Rather, declare them to an interface, and instantiate them using a creational pattern. Favour composition over inheritance – Don’t overuse inheritance. In most cases, rich behaviour is best added by instantiating objects, rather than inheriting from classes. Strive for loosely coupled designs – Minimise the interdependencies between objects. They should be able to interact with minimal knowledge of each other via small, tightly defined interfaces. Principle of Least Knowledge – Also called the “Law of Demeter”, and is colloquially summarised as “Only talk to your friends”. Specifically, a method in an object should only invoke methods on the object itself, objects passed as a parameter to the method, any object the method creates, any components of the object. SOLID Design Principles Single Responsibility Principle – Each class should have one well defined purpose, and only one reason to change. This reduces the fragility of your code, and makes it much more maintainable. Open/Close Principle – A class should be open to extension, but closed to modification. In practice, this means extracting the code that is most likely to change to another class, and then injecting it as required via an appropriate pattern. Liskov Substitution Principle – Subtypes must be substitutable for their base types. Essentially, get your inheritance right. In the classic example, type square should not inherit from type rectangle, as they have different properties (you can independently set the sides of a rectangle). Instead, both should inherit from type shape. Interface Segregation Principle – Clients should not be forced to depend upon methods they do not use. Don’t have fat interfaces, rather split them up into smaller, behaviour centric interfaces. Dependency Inversion Principle – There are two parts to this principle: High-level modules should not depend on low-level modules. Both should depend on abstractions. Abstractions should not depend on details. Details should depend on abstractions. In modern development, this is often handled by an IoC (Inversion of Control) container.

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  • Book review: Peopleware: Productive Projects and Teams

    - by DigiMortal
       Peopleware by Tom DeMarco and Timothy Lister is golden classic book that can be considered as mandatory reading for software project managers, team leads, higher level management and board members of software companies. If you make decisions about people then you cannot miss this book. If you are already good on managing developers then this book can make you even better – you will learn new stuff about successful development teams for sure. Why peopleware? Peopleware gives you very good hints about how to build up working environment for project teams where people can really do their work. Book also covers team building topics that are also important reading. As software developer I found practically all points in this book to be accurate and valid. Many times I have found my self thinking about same things and Peopleware made me more confident about my opinions. Peopleware covers also time management and planning topics that help you do way better job on using developers time effectively by minimizing the amount of interruptions by phone calls, pointless meetings and i-want-to-know-what-are-you-doing-right-now questions by managers who doesn’t write code anyway. I think if you follow suggestions given by Peopleware your developers are very happy. I suggest you to also read another great book – Death March by Edward Yourdon. Death March describes you effectively what happens when good advices given by Peopleware are totally ignored or worse yet – people are treated exactly opposite way. I consider also Death March as golden classics and I strongly recommend you to read this book too. Table of Contents Acknowledgments Preface to the Second Edition Preface to the First Edition Part 1: Managing the Human Resource Chapter 1: Somewhere Today, a Project Is Failing Chapter 2: Make a Cheeseburger, Sell a Cheeseburger Chapter 3: Vienna Waits for You Chapter 4: Quality-If Time Permits Chapter 5: Parkinson's Law Revisited Chapter 6: Laetrile Part II: The Office Environment Chapter 7: The Furniture Police Chapter 8: "You Never Get Anything Done Around Here Between 9 and 5" Chapter 9: Saving Money on Space Intermezzo: Productivity Measurement and Unidentified Flying Objects Chapter 10: Brain Time Versus Body Time Chapter 11: The Telephone Chapter 12: Bring Back the Door Chapter 13: Taking Umbrella Steps Part III: The Right People Chapter 14: The Hornblower Factor Chapter 15: Hiring a Juggler Chapter 16: Happy to Be Here Chapter 17: The Self-Healing System Part IV: Growing Productive Teams Chapter 18: The Whole Is Greater Than the Sum of the Parts Chapter 19: The Black Team Chapter 20: Teamicide Chapter 21: A Spaghetti Dinner Chapter 22: Open Kimono Chapter 23: Chemistry for Team Formation Part V: It't Supposed to Be Fun to Work Here Chapter 24: Chaos and Order Chapter 25: Free Electrons Chapter 26: Holgar Dansk Part VI: Son of Peopleware Chapter 27: Teamicide, Revisited Chapter 28: Competition Chapter 29: Process Improvement Programs Chapter 30: Making Change Possible Chapter 31: Human Capital Chapter 32:Organizational Learning Chapter 33: The Ultimate Management Sin Is Chapter 34: The Making of Community Notes Bibliography Index About the Authors

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  • Oracle CRM For Public Sector, Commercial Business, Education

    - by michael.seback
    Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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  • Harnessing Business Events for Predictive Decision Making - part 1 / 3

    - by Sanjeev Sharma
    Businesses have long relied on data mining to elicit patterns and forecast future demand and supply trends. Improvements in computing hardware, specifically storage and compute capacity, have significantly enhanced the ability to store and analyze mountains of data in ever shrinking time-frames. Nevertheless, the reality is that data growth is outpacing storage capacity by a factor of two and computing power is still very much bounded by Moore's Law, doubling only every 18 months.Faced with this data explosion, businesses are exploring means to develop human brain-like capabilities in their decision systems (including BI and Analytics) to make sense of the data storm, in other words business events, in real-time and respond pro-actively rather than re-actively. It is more like having a little bit of the right information just a little bit before hand than having all of the right information after the fact. To appreciate this thought better let's first understand the workings of the human brain.Neuroscience research has revealed that the human brain is predictive in nature and that talent is nothing more than exceptional predictive ability. The cerebral-cortex, part of the human brain responsible for cognition, thought, language etc., comprises of five layers. The lowest layer in the hierarchy is responsible for sensory perception i.e. discrete, detail-oriented tasks whereas each of the above layers increasingly focused on assembling higher-order conceptual models. Information flows both up and down the layered memory hierarchy. This allows the conceptual mental-models to be refined over-time through experience and repetition. Secondly, and more importantly, the top-layers are able to prime the lower layers to anticipate certain events based on the existing mental-models thereby giving the brain a predictive ability. In a way the human brain develops a "memory of the future", some sort of an anticipatory thinking which let's it predict based on occurrence of events in real-time. A higher order of predictive ability stems from being able to recognize the lack of certain events. For instance, it is one thing to recognize the beats in a music track and another to detect beats that were missed, which involves a higher order predictive ability.Existing decision systems analyze historical data to identify patterns and use statistical forecasting techniques to drive planning. They are similar to the human-brain in that they employ business rules very much like mental-models to chunk and classify information. However unlike the human brain existing decision systems are unable to evolve these rules automatically (AI still best suited for highly specific tasks) and  predict the future based on real-time business events. Mistake me not,  existing decision systems remain vital to driving long-term and broader business planning. For instance, a telco will still rely on BI and Analytics software to plan promotions and optimize inventory but tap into business events enabled predictive insight to identify specifically which customers are likely to churn and engage with them pro-actively. In the next post, i will depict the technology components that enable businesses to harness real-time events and drive predictive decision making.

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  • Are we ready for the Cloud computing era?

    - by andrewkatumba
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} "Elite?" developer circles are abuzz with the notion of Cloud computing . The increasing bandwidth, the desire for faster and leaner operations and ofcourse the need for outsourcing non core it related business requirements e.g wordprocessing, spreadsheets, data backups. In strolls Chrome OS (am sure other similar OSes will join with their own wagons for us to jump on), offering just that, internet based services(more like a repository of), quick efficient and "reliable" and for the most part cheap and often time even free! And we all go rhapsodic!  It boils down to the age old dilemma, "if the cops are so busy protecting us then who will protect them" (even the folks back at Hollywood keep us reminded)! Who is going to ensure that these internet based services do not go down(either intentionally or by some malicious third party) leading to a multinational colossal disaster .At the risk of sounding pessimistic,  IT IS NOT AN ISSUE OF TRUST, this is but a mere case of Murphy's Law!  What then? Should the "cloud" be trusted to this extent at this time?  This is an era where challenges are rapidly solved with lightning promptness to "beat the competition", my hope is that our solutions are not just creating problems that we may not be able to solve!  Keeping my ear on the Ground.

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  • Perfect is the enemy of “Good Enough”

    - by Daniel Moth
    This is one of the quotes that I was against, but now it is totally part of my core beliefs: "Perfect is the enemy of Good Enough" Folks used to share this quote a lot with me in my early career and my frequent interpretation was that they were incompetent people that were satisfied with mediocrity, i.e. I ignored them and their advice. (Yes, I went through an arrogance phase). I later "grew up" and "realized" that they were missing the point, so instead of ignoring them I would retort: "Of course we have to aim for perfection, because as human beings we'll never achieve perfection, so by aiming for perfection we will indeed achieve good enough results". (Yes, I went through a smart ass phase). Later I grew up a bit more and "understood" that what I was really being told is to finish my work earlier and move on to other things because by trying to perfect that one thing, another N things that I was responsible for were suffering by not getting my attention - all things on my plate need to move beyond the line, not just one of them to go way over the line. It is really a statement of increasing scale and scope. To put it in other words, getting PASS grades on 10 things is better than getting an A+ with distinction on 1-2 and a FAIL on the rest. Instead of saying “I am able to do very well these X items” it is best if you can say I can do well enough on these X * Y items”, where Y > 1. That is how breadth impact is achieved. In the future, I may grow up again and have a different interpretation, but for now - even though I secretly try to "perfect" things, I try not to do that at the expense of other responsibilities. This means that I haven't had anybody quote that saying to me in a while (or perhaps my quality of work has dropped so much that it doesn't apply to me any more - who knows :-)). Wikipedia attributes the quote to Voltaire and it also makes connections to the “Law of diminishing returns”, and to the “80-20 rule” or “Pareto principle”… it commonly takes 20% of the full time to complete 80% of a task while to complete the last 20% of a task takes 80% of the effort …check out the Wikipedia entry on “Perfect is the enemy of Good” and its links. Also use your favorite search engine to search and see what others are saying (Bing, Google) – it is worth internalizing this in a way that makes sense to you… Comments about this post by Daniel Moth welcome at the original blog.

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  • How to get the value of a SELECT HtmlElement in C# webBrowser control

    - by AndrewW
    Hi, In a C# WebBrowser control, I have generated a SELECT HtmlElement with a number of OPTION elements using w.RenderBeginTag(HtmlTextWriterTag.Select). I need to get the value of the select when the user changes it, and so added an event handler in the WebBrowser DocumentCompleted event. private void webBrowser1_DocumentCompleted(object sender, WebBrowserDocumentCompletedEventArgs e) { .... webBrowser1.Document.GetElementById("id_select_0").AttachEventHandler("onchange", new EventHandler(ddSelectedIndexChanged)); .... } protected void ddSelectedIndexChanged(object sender, EventArgs e) { .... } The event handler does get called, but the sender parameter is null and e is empty. Does anyone know how to overcome this problem? Andrew

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  • JavaScript and CSS files for ASP.NET MVC 2 EditorTemplate user controls

    - by Zack Peterson
    I'm using an EditorTemplate DateTime.ascx in my ASP.NET MVC 2 project. <%@ Control Language="C#" Inherits="System.Web.Mvc.ViewUserControl<DateTime>" %> <%: Html.TextBox(String.Empty, Model.ToString("M/dd/yyyy h:mm tt")) %> <script type="text/javascript"> $(function () { $('#<%: ViewData.TemplateInfo.GetFullHtmlFieldId(String.Empty) %>').AnyTime_picker({ format: "%c/%d/%Y %l:%i %p" }); }); </script> This uses the Any+Time™ JavaScript library for jQuery by Andrew M. Andrews III. I've added those library files (anytimec.js and anytimec.css) to the <head> section of my master page. Rather than include these JavaScript and Cascading Style Sheet files on every page of my web site, how can I instead include the .js and .css files only on pages that need them--pages that edit a DateTime type value?

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  • Fedora-13 not detecting USB HDD enclosure (with HDD)

    - by Ramy
    I recently purchased this enclosure: http://www.amazon.com/Inland-2-5-Inc.../dp/B003SZ2Y12 and this HDD: http://www.amazon.com/Seagate-Barrac...3811667&sr=8-1 Now, I let my brother in law use the enclosure with his 160GB disk to back some stuff up. He then gave me that disk in my enclosure and I backed up my computer and my fiances computer. So...obviously, i had no problem mounting that disk. I plan on keeping this disk as my "natural disaster backup" (in case my apartment building burns down, i still have that disk with my stuff backed up). I want to use the 1.5T disk as my regular/more frequent backup device, but it doesn't seem to be mounting to my F-13 machine. I searched through this forum and found someone advising to run the following: # mount -t vfat /dev/sda1 /mnt this is the output i get when I run that: mount: /dev/sda1 already mounted or /mnt busy mount: according to mtab, /dev/sda1 is mounted on /boot Thing is, shouldn't this disk automatically mount just like the LAST disk in the same enclosure with the same USB cable and power supply? Any help would be greatly appreciated. THANKS!

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  • How do you get AOL's OpenID site verification to work?

    - by Shawn Miller
    I have an OpenID relying party setup and using XRDS. It passes the "RP has discoverable return_to" interop test over at http://test-id.org/RP/DiscoverableReturnTo.aspx. Yahoo no longer complains with the message "Warning: This website has not confirmed its identity with Yahoo! and might be fraudulent." as outlined in Andrew Arnott's excellent blog post: http://blog.nerdbank.net/2008/06/why-yahoo-says-your-openid-site.html However, when I try to authenticate using AOL I see the "Warning! site verification could not be completed." message.

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  • Running gdb on Ubuntu 9.10 Apache2 Install

    - by AJ
    Hi all, I am trying to run gdb to debug my Ubuntu 9.10 Apache2 install and having a couple of problems: It seems like the package installed by Ubuntu for Apache2 does not include debugging symbols; is there a different version of the package I should be using for developing/debugging? When I try to run gdb, I get an error that looks to be caused by some missing environment variable. Are there additional options I should pass to "run" to get this to work? Here is the output of the debugger session: root@aj-ubuntu:/usr/sbin# gdb apache2 GNU gdb (GDB) 7.0-ubuntu Copyright (C) 2009 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "x86_64-linux-gnu". For bug reporting instructions, please see: <http://www.gnu.org/software/gdb/bugs/>... Reading symbols from /usr/sbin/apache2...(no debugging symbols found)...done. (gdb) run -X Starting program: /usr/sbin/apache2 -X [Thread debugging using libthread_db enabled] apache2: bad user name ${APACHE_RUN_USER} Program exited with code 01. (gdb) Thanks in advance, -aj

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  • Stream video file in debian?

    - by Rob
    I've tried ffserver with ffmpeg, I've tried VLC, and I'm not sure what else to try or what I've done wrong. I've gone through, with VLC +-[ robert@s10 ]--[ ~ ] +[#!]¬ vlc --version VLC media player 2.0.0 Twoflower (revision 2.0.0-0-g421a4fc) VLC version 2.0.0 Twoflower (2.0.0-0-g421a4fc) Compiled by buildd on biber.debian.org (Mar 1 2012 22:21:37) Compiler: gcc version 4.6.2 (Debian 4.6.2-14) This program comes with NO WARRANTY, to the extent permitted by law. You may redistribute it under the terms of the GNU General Public License; see the file named COPYING for details. Written by the VideoLAN team; see the AUTHORS file. and tried everything I could in the streaming section, but I can't get the stream to actually work. Looking around, apparently debian strips the encoders from the package? I want to do share some videos I've made with friends on IRC, and it would be easiest if I could just stream it so we can all watch at the same time and critique parts of it in real time. Has anyone done something similar? Linux s10 3.2.0-2-686-pae #1 SMP Tue Mar 20 19:48:26 UTC 2012 i686 GNU/Linux Basic home network, I am behind a NAT (192.168.1.*) and have dynamic DNS set up. That doesn't really matter too much, I can figure that out, but it's not even working locally. I have a file server set up and could just share the files that way, but I'd rather have everyone watching at the same time (or just about). Not worried about installing new packages or building something from source, that's not a big issue, just want to get it working. Big plus if I can do it from command line.

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  • Inbound SIP calls through Cisco 881 NAT hang up after a few seconds

    - by MasterRoot24
    I've recently moved to a Cisco 881 router for my WAN link. I was previously using a Cisco Linksys WAG320N as my modem/router/WiFi AP/NAT firewall. The WAG320N is now running in bridged mode, so it's simply acting as a modem with one of it's LAN ports connected to FE4 WAN on my Cisco 881. The Cisco 881 get's a DHCP provided IP from my ISP. My LAN is part of default Vlan 1 (192.168.1.0/24). General internet connectivity is working great, I've managed to setup static NAT rules for my HTTP/HTTPS/SMTP/etc. services which are running on my LAN. I don't know whether it's worth mentioning that I've opted to use NVI NAT (ip nat enable as opposed to the traditional ip nat outside/ip nat inside) setup. My reason for this is that NVI allows NAT loopback from my LAN to the WAN IP and back in to the necessary server on the LAN. I run an Asterisk 1.8 PBX on my LAN, which connects to a SIP provider on the internet. Both inbound and outbound calls through the old setup (WAG320N providing routing/NAT) worked fine. However, since moving to the Cisco 881, inbound calls drop after around 10 seconds, whereas outbound calls work fine. The following message is logged on my Asterisk PBX: [Dec 9 15:27:45] WARNING[27734]: chan_sip.c:3641 retrans_pkt: Retransmission timeout reached on transmission [email protected] for seqno 1 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions Packet timed out after 6528ms with no response [Dec 9 15:27:45] WARNING[27734]: chan_sip.c:3670 retrans_pkt: Hanging up call [email protected] - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions). (I know that this is quite a common issue - I've spend the best part of 2 days solid on this, trawling Google.) I've done as I am told and checked https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions. Referring to the section "Other SIP requests" in the page linked above, I believe that the hangup to be caused by the ACK from my SIP provider not being passed back through NAT to Asterisk on my PBX. I tried to ascertain this by dumping the packets on my WAN interface on the 881. I managed to obtain a PCAP dump of packets in/out of my WAN interface. Here's an example of an ACK being reveived by the router from my provider: 689 21.219999 193.x.x.x 188.x.x.x SIP 502 Request: ACK sip:[email protected] | However a SIP trace on the Asterisk server show's that there are no ACK's received in response to the 200 OK from my PBX: http://pastebin.com/wwHpLPPz In the past, I have been strongly advised to disable any sort of SIP ALGs on routers and/or firewalls and the many posts regarding this issue on the internet seem to support this. However, I believe on Cisco IOS, the config command to disable SIP ALG is no ip nat service sip udp port 5060 however, this doesn't appear to help the situation. To confirm that config setting is set: Router1#show running-config | include sip no ip nat service sip udp port 5060 Another interesting twist: for a short period of time, I tried another provider. Luckily, my trial account with them is still available, so I reverted my Asterisk config back to the revision before I integrated with my current provider. I then dialled in to the DDI associated with the trial trunk and the call didn't get hung up and I didn't get the error above! To me, this points at the provider, however I know, like all providers do, will say "There's no issues with our SIP proxies - it's your firewall." I'm tempted to agree with this, as this issue was not apparent with the old WAG320N router when it was doing the NAT'ing. I'm sure you'll want to see my running-config too: ! ! Last configuration change at 15:55:07 UTC Sun Dec 9 2012 by xxx version 15.2 no service pad service tcp-keepalives-in service tcp-keepalives-out service timestamps debug datetime msec localtime show-timezone service timestamps log datetime msec localtime show-timezone no service password-encryption service sequence-numbers ! hostname Router1 ! boot-start-marker boot-end-marker ! ! security authentication failure rate 10 log security passwords min-length 6 logging buffered 4096 logging console critical enable secret 4 xxx ! aaa new-model ! ! aaa authentication login local_auth local ! ! ! ! ! aaa session-id common ! memory-size iomem 10 ! crypto pki trustpoint TP-self-signed-xxx enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-xxx revocation-check none rsakeypair TP-self-signed-xxx ! ! crypto pki certificate chain TP-self-signed-xxx certificate self-signed 01 quit no ip source-route no ip gratuitous-arps ip auth-proxy max-login-attempts 5 ip admission max-login-attempts 5 ! ! ! ! ! no ip bootp server ip domain name dmz.merlin.local ip domain list dmz.merlin.local ip domain list merlin.local ip name-server x.x.x.x ip inspect audit-trail ip inspect udp idle-time 1800 ip inspect dns-timeout 7 ip inspect tcp idle-time 14400 ip inspect name autosec_inspect ftp timeout 3600 ip inspect name autosec_inspect http timeout 3600 ip inspect name autosec_inspect rcmd timeout 3600 ip inspect name autosec_inspect realaudio timeout 3600 ip inspect name autosec_inspect smtp timeout 3600 ip inspect name autosec_inspect tftp timeout 30 ip inspect name autosec_inspect udp timeout 15 ip inspect name autosec_inspect tcp timeout 3600 ip cef login block-for 3 attempts 3 within 3 no ipv6 cef ! ! multilink bundle-name authenticated license udi pid CISCO881-SEC-K9 sn ! ! username xxx privilege 15 secret 4 xxx username xxx secret 4 xxx ! ! ! ! ! ip ssh time-out 60 ! ! ! ! ! ! ! ! ! interface FastEthernet0 no ip address ! interface FastEthernet1 no ip address ! interface FastEthernet2 no ip address ! interface FastEthernet3 switchport access vlan 2 no ip address ! interface FastEthernet4 ip address dhcp no ip redirects no ip unreachables no ip proxy-arp ip nat enable duplex auto speed auto ! interface Vlan1 ip address 192.168.1.1 255.255.255.0 no ip redirects no ip unreachables no ip proxy-arp ip nat enable ! interface Vlan2 ip address 192.168.0.2 255.255.255.0 ! ip forward-protocol nd ip http server ip http access-class 1 ip http authentication local ip http secure-server ip http timeout-policy idle 60 life 86400 requests 10000 ! ! no ip nat service sip udp port 5060 ip nat source list 1 interface FastEthernet4 overload ip nat source static tcp x.x.x.x 80 interface FastEthernet4 80 ip nat source static tcp x.x.x.x 443 interface FastEthernet4 443 ip nat source static tcp x.x.x.x 25 interface FastEthernet4 25 ip nat source static tcp x.x.x.x 587 interface FastEthernet4 587 ip nat source static tcp x.x.x.x 143 interface FastEthernet4 143 ip nat source static tcp x.x.x.x 993 interface FastEthernet4 993 ip nat source static tcp x.x.x.x 1723 interface FastEthernet4 1723 ! ! logging trap debugging logging facility local2 access-list 1 permit 192.168.1.0 0.0.0.255 access-list 1 permit 192.168.0.0 0.0.0.255 no cdp run ! ! ! ! control-plane ! ! banner motd Authorized Access only ! line con 0 login authentication local_auth length 0 transport output all line aux 0 exec-timeout 15 0 login authentication local_auth transport output all line vty 0 1 access-class 1 in logging synchronous login authentication local_auth length 0 transport preferred none transport input telnet transport output all line vty 2 4 access-class 1 in login authentication local_auth length 0 transport input ssh transport output all ! ! end ...and, if it's of any use, here's my Asterisk SIP config: [general] context=default ; Default context for calls allowoverlap=no ; Disable overlap dialing support. (Default is yes) udpbindaddr=0.0.0.0 ; IP address to bind UDP listen socket to (0.0.0.0 binds to all) ; Optionally add a port number, 192.168.1.1:5062 (default is port 5060) tcpenable=no ; Enable server for incoming TCP connections (default is no) tcpbindaddr=0.0.0.0 ; IP address for TCP server to bind to (0.0.0.0 binds to all interfaces) ; Optionally add a port number, 192.168.1.1:5062 (default is port 5060) srvlookup=yes ; Enable DNS SRV lookups on outbound calls ; Note: Asterisk only uses the first host ; in SRV records ; Disabling DNS SRV lookups disables the ; ability to place SIP calls based on domain ; names to some other SIP users on the Internet ; Specifying a port in a SIP peer definition or ; when dialing outbound calls will supress SRV ; lookups for that peer or call. directmedia=no ; Don't allow direct RTP media between extensions (doesn't work through NAT) externhost=<MY DYNDNS HOSTNAME> ; Our external hostname to resolve to IP and be used in NAT'ed packets localnet=192.168.1.0/24 ; Define our local network so we know which packets need NAT'ing qualify=yes ; Qualify peers by default dtmfmode=rfc2833 ; Set the default DTMF mode disallow=all ; Disallow all codecs by default allow=ulaw ; Allow G.711 u-law allow=alaw ; Allow G.711 a-law ; ---------------------- ; SIP Trunk Registration ; ---------------------- ; Orbtalk register => <MY SIP PROVIDER USER NAME>:[email protected]/<MY DDI> ; Main Orbtalk number ; ---------- ; Trunks ; ---------- [orbtalk] ; Main Orbtalk trunk type=peer insecure=invite host=sipgw3.orbtalk.co.uk nat=yes username=<MY SIP PROVIDER USER NAME> defaultuser=<MY SIP PROVIDER USER NAME> fromuser=<MY SIP PROVIDER USER NAME> secret=xxx context=inbound I really don't know where to go with this. If anyone can help me find out why these calls are being dropped off, I'd be grateful if you could chime in! Please let me know if any further info is required.

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  • I can't download or stream for more then 3 sec, and then the conection activity just dies

    - by JMHein
    Just got a new internet connection installed at my sisters place, but it randomly just stops working. At first it was only affecting flash videos. they would randomly just stop buffering. I did a lot of research on this and found that there can be many things that cause this exact trouble. I then tried IE and some flash would stream fine, but still random deaths. So I told my brother in law to reset the router and modem and that fixed the problem for them but not my laptop. I then started trying to fix the flash problem only to fined that downloads of any kind were affected. Now it is so bad that 50% of page loads will never finish because the connection drops to 0% usage with in a split sec. I can't get flash reinstalled because the installer is trying to download but the download dies at 8% I tried up loading a large file by FTP to a web server with no troubles. Yet any activity on my end that takes longer then about 1 sec to finish, just never finishes I can watch the network log in the taskmanager and it spikes for ruffly one sec then drops back to zero and when I go back to the web page it says it is still loading and no matter how long I let it sit it never does any thing more till I reload then it will again create a very short spike of activity on the connection and then drop to zero. Also if I start a download and it does drop off I can restart the download where it left off and get up to 100Kb/s for around the same one sec then it drops to around 14Kb/s then zero a sec latter... I am running Win 7 home prem x64 with FF11 and IE8 I have simply tried every thing I can short of calling up the ISP which very likely will get me no where fast. any advice on what step to take to figure this out would be nice. I am not even sure it is not just an ISP problem. (at least I should be able to get flash reinstalled once I get back home)

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  • DHCP not responding from laptop or router, but works on directly plugged PC?

    - by Matt H
    I'm at my sister in law's place in Singapore. I'm not from Singapore but am here for a few months. She has some sort of cable modem made by motorolla (SB5101 Surfboard). I think it goes, through starhub or similar provider. Anyhow, her PC is directly attached by cable (not wireless) and she can access the internet. There is no wireless router connected to it. The PC is configured with DHCP and appears to be working. However, the moment I unplug her PC and plug in my laptop, it doesn't get an address. The interesting thing here is that I also see this toredo tunnel adaptor etc. I'm not familiar with what that is. It appears to be being assigned an IP v6 address and an IP v4 address. I thought perhaps it's my laptop, but also when I plug in my DDWRT based router, it also fails to get a DHCP assigned address on the WAN port. I can't also seem to connect into any web configuration on the motorolla modem either. Any ideas? what kind of setup is this? all I'd like to do is plug in my wireless router so I can roam around the house and also access the internet.

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  • Are there any Microsoft Exchange Clients for iOS and Android that store their local data in an encrypted manner?

    - by Zac B
    I don't feel like this is a product recommendation question, more of a "does this tech even exist and is it feasible" question, but if I'm wrong, feel free to give this question the boot. Context: Our company has a bunch of traveling employees who access the company's Exchange server via thier iDevices or android phones, but because of the data protection laws in the state where our company is based (and the nature of the data our company works with), a recent security audit found that all mobile devices (laptops, phones, etc) operated by our company need to have all company correspondence and related data encrypted all the time. For laptops, that was easy: BitLocker or TrueCrypt, problem solved. For phones and tablets, however, I'm stumped. Sure, you can put lock screens/passwords on the phones, but the data is still accessible via external extraction, as law enforcement authorities already know. Question: Are there any clients for Microsoft Exchange that run on iOS or Android which store local data encrypted? The people using our mobile devices do a lot of their work while offline, so just giving them OWA access with SSL connection security isn't enough. Are there apps/technologies that present an additional login credential prompt to decrypt locally stored data in the app's storage area on the phone? My gut reaction when I started looking into this was "that doesn't sound like something Apple would allow into the App Store", but I've been wrong before...

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  • multiple folder structures/views

    - by Sojourner
    Newbie. Setting up a server for a law firm. Want to set up the folder structure as follows: Client 1 Name -- Matter 1 (i.e. setting up corporation) -- Matter 2 (i.e. divorce) -- Matter 3 (i.e. setting up trust) Client 2 Name -- Matter 1 Client 3 Name -- Matter 1 and so on. But the attorneys prefer navigating a folder structure, more based on what case type: Civil -- Client 1 Name (i.e. Smythe) -- Client 2 Name (i.e. Jones) -- Client 3 Name (i.e. Johson) -- Landlord/Tenant -- Client 1 Name (i.e. Jones) -- Client 2 Name (i.e. Johson) -- Class Action Suits -- Suit 1 -- Suit 2 Personal Injury -- Client 1 Name -- Client 2 Name -- Client 3 Name Criminal -- Client 1 Name (i.e. Smythe) I'd like to know if it's possible to set up the server with the first folder structure (it's more organized and easier to employ scripts), while having the second folder structure available for users who find it easier to deal with the same types of cases grouped together.

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  • Easiest way to send encrypted email?

    - by johnnyb10
    To comply with Massachusetts's new personal information protection law, my company needs to (among other things) ensure that anytime personal information is sent via email, it's encrypted. What is the easiest way to do this? Basically, I'm looking for something that will require the least amount of effort on the part of the recipient. If at all possible, I really want to avoid them having to download a program or go through any steps to generate a key pair, etc. So command-line GPG-type stuff is not an option. We use Exchange Server and Outlook 2007 as our email system. Is there a program that we can use to easily encrypt an email and then fax or call the recipient with a key? (Or maybe our email can include a link to our website containing our public key, that the recipient can download to decrypt the mail?) We won't have to send many of these encrypted emails, but the people who will be sending them will not be particularly technical, so I want it to be as easy as possible. Any recs for good programs would be great. Thanks.

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  • m2eclipse resource filtering

    - by drewzilla
    I've having problems with resource filtering using m2eclipse Maven support in Eclipse. It seems that filtering only takes place on resources that have changed. This is fundamentally flawed because, if I have a file that references properties (e.g. ${my.property}, if the value of the property changes, the filtering will only be performed if the referencing file is also modified - if I only change the property value (in my pom.xml), the filtering is not applied to the files that that reference it. So, if I make a change to a property in my pom file, the filtering is not applied. However, if I then go to the file that references that property (e.g. a Spring config file) then edit and save it, the filtering is applied. I did read somewhere that: "m2eclipse skips filtering if there were no resource changes during incremental build" I'm using m2eclipse 0.10.x Has anyone else come across this? Thanks, Andrew

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