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  • Forrester- The Right Customer Experience Strategy

    - by Divya Malik
    I am blogging from a warm, sunny NYC today. We are here, sponsoring and attending Forrester's Customer Experience Forum 2011. Customer Experience Management has been a key area of focus for us in CRM. Our VP of CRM and eCommerce Product Marketing Kirk Mosher will be the first presenter of the Day (Tuesday morning at 7.30 am) with a breakfast session titled "Winning With A Superior Cross-Channel Customer Experience" . We are also showcasing some exciting new demos across our CRM and Commerce product lines in the areas of Integrated Sales and Marketing, Multi-Channel Commerce and Integrated Outlook and Mobile solutions on the demo floor. For those of you who are attending, do stop by, and see the latest in CRM innovations from Oracle, and talk to some experienced sales consultants. You can find more information about Oracle's CRM solutions here.  

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  • Keyword Research - Introducing Keyword Research

    What is keyword research? Let us start by saying that keywords are the words and phrases that people type into search engine search boxes to get information to solve their problems or to find out information about their interests. Keyword research is the art of finding out what these keywords are so that you can optimize your marketing or websites for them to get some of the search traffic from these search engines. The better your keyword research is the better as you can optimize your website or marketing to find those hungry buyers for your products and/or services.

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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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  • The Modern Marketer’s Guide to Connected Customer Journeys

    - by Richard Lefebvre
    By Amanda Batista on Thursday, August 14, 2014 in Marketing Efficiency Organizations are striving to deliver consistent experiences but very few feel they are there yet. It’s a simple consideration for marketers, really. Not only does industry data continue to support that customers demand personalized experiences when engaging with brands, but if you think about your own consumer driven shopping experiences, you, too, expect that stellar experience at every touch point. And when you don’t get it, that brand has potentially alienated the experience, as well as their shot at engaging with you in more meaningful ways. Oracle Marketing Cloud partnered with marketingfinder.co.uk to conduct a survey exploring how marketers are adapting to this new age of the customer and the challenges they face. Less than half (40%) of marketers in the study were able to track the customer journey across channels. These findings, as well as other data points showcasing marketers’ challenges, are explored in our latest eBook, “The Modern Marketer's Guide to Connected Customer Journeys.” Read the entire article and order your copy of the full report here

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  • Oracle allo SMAU 2012 - La strategia CRM e l’approccio alla Customer Experience: perchè le aziende devono servire diversamente i propri clienti.

    - by Silvia Valgoi
    Lo scorso 18 Ottobre Oracle è stata presente all'edizione milanese di SMAU 2012 all'interno della Apps & Cloud Arena. Invitata da AISM (Associazione italiana marketing) Oracle  ha avuto l’opportunità di partecipare attivamente con un intervento all’interno dell’area tematica “Gestire efficacemente i propri clienti attraverso le applicazioni di Customer Relationship Management”. Le molte persone presenti hanno potuto ascoltare dove, secondo Oracle, si genera reale differenziazione del brand – al di là dei processi ormai consolidati di marketing , vendita e servizio al cliente – e dove si posiziona il nuovo valore per il business. Se non hai potuto partecipare guarda qui la presentazione di Oracle. Per maggiori informazioni: Silvia Valgoi

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  • SQL SERVER – First Month as DBA Trainee – Disasters and Recovery

    - by pinaldave
    This blog post is written in response to the T-SQL Tuesday hosted by Allen Kinsel. He has selected very interesting subject for T-SQL Tuesday – Disaster and Recovery. This subject took me in past – my past. There were various things, I had done or proposed when I started very first month as a DBA trainee. I was tagged along with very senior DBA in my organization who always protected me or correct my mistake. He was great guy and totally understand the young mind of over-enthusiastic Trainee DBA. I respect him very much. Here are few things which I had learned in my very first month (not necessarily I have practices them on production). Never compress (zip) native backup using any tools, when disaster happen sometime the extra time to un-compress the database can be too long and not acceptable for business SLA Do not truncate logs After restoring full database backup – only restore latest differential back, no need to restore all the backup Always write WHERE condition when deleting and updating Sr. DBA always advised me – always keep your résumé ready and car ready – you never know when you can not recover disaster! Well for sure it was a joke. Today’s T-SQL Tuesday remind me of my very first month as DBA trainee. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Best Practices, Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • More Collateral to drive Remarketer Activity

    - by martin.morganti(at)oracle.com
    Over the last few months we have added a range of marketing materials to the Remarketer Level pages including an extensive set of Marketing Kits to support the Solution Kits previously available. As part of the continuing program, we have just added some additional training for Remarketers at no cost. In addition to the Oracle 1-Click Technology Products Guided Learning Path which explains about the program and how to position the products, we have added Oracle Database 11g 1-Click Technology Sales Guided Learning Path. This Learning path allows Remarketers to get access to more detailed training on the Oracle 11G database and so develop their understanding of the opportunities they could be benefiting from today, by reselling the 1-click products. This is in direct response to requests to make more training available to the Remarketers, so take the opportunity to let your Remarketer customers and prospects know about this additional training and how they can Jump Start a resell business with Oracle today with No Fees, No Barriers and No Excuses.

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  • When to use http status code 404

    - by Sybiam
    I am working on a project and after arguing with people at work for about more than a hour. I decided to know what people on stack-exchange might say. We're writing an API for a system, there is a query that should return a tree of Organization or a tree of Goals. The tree of Organization is the organization in which the user is present, In other words, this tree should always exists. In the organization, a tree of goal should be always present. (that's where the argument started). In case where the tree doesn't exist, my co-worker decided that it would be right to answer response with status code 200. And then started asking me to fix my code because the application was falling apart when there is no tree. I'll try to spare flames and fury. I suggested to raise a 404 error when there is no tree. It would at least let me know that something is wrong. When using 200, I have to add special check to my response in the success callback to handle errors. I'm expecting to receive an object, but I may actually receive an empty response because nothing is found. It sounds totally fair to mark the response as a 404. And then war started and I got the message that I didn't understand HTTP status code schema. So I'm here and asking what's wrong with 404 in this case? I even got the argument "It found nothing, so it's right to return 200". I believe that it's wrong since the tree should be always present. If we found nothing and we are expecting something, it should be a 404. Extra Also, I believe the best answer to the problem is to create default objects when organizations are created, having no tree shouldn't be a valid case and should be seen as an undefined behavior. There is no way an account can be used without both trees. For that reasons, they should be always present.

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  • Innovare e creare valore si può ancora fare?

    - by Silvia Valgoi
    In un momento in cui parole come social networking, Web 2.0, e-commerce, mobilità e multicanalità, cloud computing sono sulla bocca di tutti abbiamo deciso di fermare questo turbinio di bla, bla, bla e prenderci del tempo per condividerne con voi significati ed opportunità. Questi sono gli obiettivi del Sales & Marketing Summit che si terrà il prossimo 28 marzo 2012: Conoscere in anteprima Oracle Fusion CRM, la soluzione di nuova generazione per migliorare e incrementare l'efficacia dei processi di Vendita e Marketing. Scoprire come costruire i processi più innovativi di Customer Experience. Incontrare i nostri esperti e sperimentare le nuove soluzioni di Oracle grazie alle Sessioni Interattive dedicate a Fusion CRM e alla Customer Experience. Confrontarti e condividere idee per innovare   Ti aspettiamo!

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  • Oracle WebCenter Quiz

    - by Michael Snow
    Quiz: How many of the following business necessities can you accomplish with Oracle WebCenter? a) Employee On-boarding b) Policies & Procedures c) Regulatory Compliance d) Sales Enablement Dashboards e) Secure Deal Collaboration f) Document & IP Management g) Accounts Payable h) Records Management i) Claims Processing j) Marketing and Brand Management k) Call Center & HelpDesk l) Contract Management m) Collaborative Content Contribution and Sharing Environment n) Enterprise Application, Desktop and Office integration o) Share Content Across Intranet And Extranets p) Combine Content In Composite Applications q) Subject Matter Expert Location r) Personalize Recommendations of Spaces, Documents, Wikis, Blogs, and Topics s) Collaborative Community Websites t) Marketing Driven Websites u) Strategic Web Experience Management v) Online Engagement Optimization w) Create Targeted Online Experiences x) Manage Interactive Social Experiences y) Optimize Multi-Channel Customer Experiences z) End-User Personalization & Syndication aa) ALL OF THE ABOVE!!!  (HINT: CHOOSE THIS ONE!!) bb) NONE OF THE ABOVE Learn More - Join us for a Webcast   Do More with Oracle WebCenter – Expand Beyond Content Management

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  • 11/15 Webinar: How Top High Tech Companies Grow Channel Revenue and ROMI

    - by Charles Knapp
    See the results of recent Aberdeen research on best practices in sales and marketing effectiveness. Discover how top performing high tech companies manage and use enterprise customer data, measure marketing spend effectiveness, and support internal and channel sales throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers. Our speakers will be: Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group David Lasher, Global Business Services Partner, IBM Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

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  • The convergence of Risk and Performance Management

    Historically, the market has viewed Enterprise Performance Management (EPM) and Governance, Risk and Compliance (GRC) as separate processes and solutions. But these two worlds are coming together – in fact industry analyst firms such as AMR Research believe that by the end of 2009, risk management will be part of every EPM discussion. Tune into this conversation with John O'Rourke, VP of Product Marketing for Oracle Enterprise Performance Management Solutions, and Karen dela Torre, Senior Director of Product Marketing for Financial Applications to learn how EPM and GRC are converging, what the integration points are, and what Oracle is doing to help customers perform more effective risk and performance management.

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • SPARC Go To Market Webinar am 21. Juni

    - by A&C Redaktion
    Hiermit möchten wir Sie herzlich zum weltweiten SPARC Go To Market Webinar am 21. Juni, 17:00 Uhr CET einladen. Unser Sprecher, Bud Koch, Senior Principal Product Marketing Director, wird Ihnen in diesem Online-Event einen Überblick über das SPARC / T4 Marketing geben. Er stellt dabei die aktuelle Materialien vor und zeigt Ihnen, was im Fiskaljahr 2013 geplant ist. So bekommen Sie einen Einblick und die richtige Vertriebsunterstützung. Weitere Informationen zum Webinar finden Sie hier. Wir bitten Sie, sich schon ein paar Minuten vorher einzuwählen, damit das Webinar pünktlich beginnen kann. Sollten Sie nicht live dabei sein können, wird es im Anschluss eine Aufzeichnung geben, die wir hier im Blog teilen werden.

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  • Basic procedural generated content works, but how could I do the same in reverse?

    - by andrew
    My 2D world is made up of blocks. At the moment, I create a block and assign it a number between 1 and 4. The number assigned to the nth block is always the same (i.e if the player walks backwards or restarts the game.) and is generated in the function below. As shown here by this animation, the colours represent the number. function generate_data(n) math.randomseed(n) -- resets the random so that the 'random' number for n is always the same math.random() -- fixes lua random bug local no = math.random(4) --print(no, n) return no end Now I want to limit the next block's number - a block of 1 will always have a block 2 after it, while block 2 will either have a block 1,2 or 3 after it, etc. Before, all the blocks data was randomly generated, initially, and then saved. This data was then loaded and used instead of being randomly called. While working this way, I could specify what the next block would be easily and it would be saved for consistency. I have now removed this saving/loading in favour of procedural generation as I realised that save whiles would get very big after travelling. Back to the present. While travelling forward (to the right), it is easy to limit what the next blocks number will be. I can generate it at the same time as the other data. The problem is when travelling backwards (to the left) I can not think of a way to load the previous block so that it is always the same. Does anyone have any ideas on how I could sort this out?

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  • Masters vs. PhD - long [closed]

    - by Sterling
    I'm 21 years old and a first year master's computer science student. Whether or not to continue with my PhD has been plaguing me for the past few months. I can't stop thinking about it and am extremely torn on the issue. I have read http://www.cs.unc.edu/~azuma/hitch4.html and many, many other masters vs phd articles on the web. Unfortunately, I have not yet come to a conclusion. I was hoping that I could post my ideas about the issue on here in hopes to 1) get some extra insight on the issue and 2) make sure that I am correct in my assumptions. Hopefully having people who have experience in the respective fields can tell me if I am wrong so I don't make my decision based on false ideas. Okay, to get this topic out of the way - money. Money isn't the most important thing to me, but it is still important. It's always been a goal of mine to make 6 figures, but I realize that will probably take me a long time with either path. According to most online salary calculating sites, the average starting salary for a software engineer is ~60-70k. The PhD program here is 5 years, so that's about 300k I am missing out on by not going into the workforce with a masters. I have only ever had ~1k at one time in my life so 300k is something I can't even really accurately imagine. I know that I wouldn't have at once obviously, but just to know I would be earning that is kinda crazy to me. I feel like I would be living quite comfortably by the time I'm 30 years old (but risk being too content too soon). I would definitely love to have at least a few years of my 20s to spend with that kind of money before I have a family to spend it all on. I haven't grown up very financially stable so it would be so nice to just spend some money…get a nice car, buy a new guitar or two, eat some good food, and just be financially comfortable. I have always felt like I deserved to make good money in my life, even as a kid growing up, and I just want to have it be a reality. I know that either path I take will make good money by the time I'm ~40-45 years old, but I guess I'm just sick of not making money and am getting impatient about it. However, a big idea pushing me towards a PhD is that I feel the masters path would give me a feeling of selling out if I have the capability to solve real questions in the computer science world. (pretty straight-forward - not much to elaborate on, but this is a big deal) Now onto other aspects of the decision. I originally got into computer science because of programming. I started in high school and knew very soon that it was what I wanted to do for a career. I feel like getting a masters and being a software engineer in the industry gives me much more time to program in my career. In research, I feel like I would spend more time reading, writing, trying to get grant money, etc than I would coding. A guy I work with in the lab just recently published a paper. He showed it to me and I was shocked by it. The first two pages was littered with equations and formulas. Then the next page or so was followed by more equations and formulas that he derived from the previous ones. That was his work - breaking down and creating all of these formulas for robotic arm movement. And whenever I read computer science papers, they all seem to follow this pattern. I always pictured myself coding all day long…not proving equations and things of that nature. I know that's only one part of computer science research, but that part bores me. A couple cons on each side - Phd - I don't really enjoy writing or feel like I'm that great at technical writing. Whenever I'm in groups to make something, I'm always the one who does the large majority of the work and then give it to my team members to write up a report. Presenting is different though - I don't mind presenting at all as long as I have a good grasp on what I am presenting. But writing papers seems like such a chore to me. And because of this, the "publish or perish" phrase really turns me off from research. Another bad thing - I feel like if I am doing research, most of it would be done alone. I work best in small groups. I like to have at least one person to bounce ideas off of when I am brainstorming. The idea of being a part of some small elite group to build things sounds ideal to me. So being able to work in small groups for the majority of my career is a definite plus. I don't feel like I can get this doing research. Masters - I read a lot online that most people come in as engineers and eventually move into management positions. As of now, I don't see myself wanting to be a part of management. Lets say my company wanted to make some new product or system - I would get much more pride, enjoyment, and overall satisfaction to say "I made this" rather than "I managed a group of people that made this." I want to be a big part of the development process. I want to make things. I think it would be great to be more specialized than other people. I would rather know everything about something than something about everything. I always have been that way - was a great pitcher during my baseball years, but not so good at everything else, great at certain classes in school, but not so good at others, etc. To think that my career would be the same way sounds okay to me. Getting a PhD would point me in this direction. It would be great to be some guy who is someone that people look towards and come to ask for help because of being such an important contributor to a very specific field, such as artificial neural networks or robotic haptic perception. From what I gather about the software industry, being specialized can be a very bad thing because of the speed of the new technology. I When it comes to being employed, I have pretty conservative views. I don't want to change companies every 5 years. Maybe this is something everyone wishes, but I would love to just be an important person in one company for 10+ (maybe 20-25+ if I'm lucky!) years if the working conditions were acceptable. I feel like that is more possible as a PhD though, being a professor or researcher. The more I read about people in the software industry, the more it seems like most software engineers bounce from company to company at rapid paces. Some even work like a hired gun from project to project which is NOT what I want AT ALL. But finding a place to make great and important software would be great if that actually happens in the real world. I'm a very competitive person. I thrive on competition. I don't really know why, but I have always been that way even as a kid growing up. Competition always gave me a reason to practice that little extra every night, always push my limits, etc. It seems to me like there is no competition in the research world. It seems like everyone is very relaxed as long as research is being conducted. The only competition is if someone is researching the same thing as you and its whoever can finish and publish first (but everyone seems to careful to check that circumstance). The only noticeable competition to me is just with yourself and your own discipline. I like the idea that in the industry, there is real competition between companies to put out the best product or be put out of business. I feel like this would constantly be pushing me to be better at what I do. One thing that is really pushing me towards a PhD is the lifetime of the things you make. I feel like if you make something truly innovative in the industry…just some really great new application or system…there is a shelf-life of about 5-10 years before someone just does it faster and more efficiently. But with research work, you could create an idea or algorithm that last decades. For instance, the A* search algorithm was described in 1968 and is still widely used today. That is amazing to me. In the words of Palahniuk, "The goal isn't to live forever, its to create something that will." Over anything, I just want to do something that matters. I want my work to help and progress society. Seriously, if I'm stuck programming GUIs for the next 40 years…I might shoot myself in the face. But then again, I hate the idea that less than 1% of the population will come into contact with my work and even less understand its importance. So if anything I have said is false then please inform me. If you think I come off as a masters or PhD, inform me. If you want to give me some extra insight or add on to any point I made, please do. Thank you so much to anyone for any help.

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  • WebLogic Partner Community Newsletter June 2012

    - by JuergenKress
    Dear WebLogic partner community member Happy New fiscal Year FY13 - thanks for the FY12 middleware business! Our WebLogic Partner Community grew very fast to 800+ members! To continue our joint successful business in the new fiscal year our top priorities in FY13 are: Become trained:the next opportunity are the summer camps in Lisbon & Munich or our on-demand training WebLogic 12c & ExaLogic & ADF see our detailed training calendar below. Run your marketing & sales campaign: sales kits, marketing kits, solution catalog add your services to oracle.com, add your events to oracle.com and advertisement Get recognized: OFM awards, partner excellence awards & references & plaques Become Specialized: All of the above makes the Oracle WebLogic 12c & ExaLogic & ADF Specialization! Make sure you get your Specialization benefits! Topics: Key product focus areas will be: ias to WebLogic & ExaLogic, ADF mobile and Oracle Java Cloud platform. Get a sneak preview of our FY13 sales plays (Oracle and Partner confidential) If you can not attend our Summer Camps and our WebLogic 12c Bootcamps please register for the on-demand Oracle WebLogic Server 12c Sales Boot Camp & Oracle WebLogic Server 12c PreSales Boot Camp and the WebLogic Server: Diagnosing Performance Webcast From June 1st 2012 ExaLogic Specialization is mandatory for re-sell! To support you with your opportunities we published the ExaLogic Kit & Cloud Application Foundation kit which includes sales ppt presentations and technical details! We are also highly interested to run a joint iAS to WebLogic upgrade marketing campaign! See you in Lisbon! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsJunea2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,WebLogic,WebLogic Community,OPN,Oracle,Jürgen Kress,WebLogic 12c,Fusion Middleware Innovation Awards 2012,SPCEjEnterprise 2012 Benchmark,WebLogic Benchmark Sun,Java training,WebLogic advisor webcast

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  • Webcast su Fusion CRM – il primo appuntamento è adesso on demand!

    - by Silvia Valgoi
    Se non hai potuto seguire il webcast su Fusion CRM (in italiano!) o se lo vuoi rivedere, ecco qui il link. Il webcast rappresenta il primo appuntamento dedicato ad approfondire le novità di Fusion CRM, il nuovo standard per gestire Vendite e Marketing e per scoprire in che modo una revisione dei processi commerciali possa garantire produttività del team di vendita ed una efficace integrazione con i processi di marketing. Il prossimo appuntamento è per il 3 luglio sempre alle 12:00. In quell’occasione ci si focalizzerà più su un modulo specifico di Fusion CRM: Oracle Fusion Territory Management che rappresenta la più completa soluzione per la gestiore dei territori e delle aree. Registrati qui. Non perdere l’ultimo appuntamento prima delle vacanze!

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