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• Migrating Ruby on Rails Website to New Server (Linux)

  - by GarytheWorm

  I have an existing website that is a Ruby on Rails project. I have another server i need to transfer the existing website too. The server i wish to transfer too was originally hosting the website so has the necessary gems/configuration are installed. I have tar the current releases shared dir from the old server and transfered them over to the new server. I have then unpack the tar in the apps directory to the new location which is a different URL path. My problem is now as you can see below that the path on the current - is pointing to the old url. ( i ran ls -la to see owenership) How can i change this current path to read with my new web address? current releases shared sitepack.tar root@server1:/var/www/clients/client1/NEWSITE.com/web/apps# ls -la current - /var/www/OLDSITE.com/web/apps/releases/20120130171636 root@server1:/var/www/clients/client1/NEWSITE.com/web/apps#

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• HTTP 401 error in Windows Authentication disappears after swapping Providers

  - by Ray Cheng

  The IIS 7 on Windows 2008 R2 is acting really weird. We deploy our web apps as web sites with appcmd.exe. After they are deployed, if I browse to them, I'll get HTTP 401 errors. The web sites are only have Windows Authentication enabled and the providers are Negotiate and NTLM in such order. But if I swap the providers, the HTTP 401 error goes away. Even if I swap it back, the errors are still gone. So the order of the providers doesn't seem to matter, what matters is the swapping. It must have triggered something. Even if we delete the web site and application pool and reinstall the web sites, the errors are still gone. So far, we can't reproduce it easily since it happens randomly. Has anyone experienced this? How do I go about to troubleshoot it?

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• WebCenter Customer Spotlight: Azul Brazilian Airlines

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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• How can I setup a group writeable directory?

  - by meder

  $ whoami meder $ cd /var/www $ sudo mkdir html $ sudo groupadd web $ sudo usermod -a -G web meder $ sudo usermod -a -G web medertest $ sudo chown meder:web html $ sudo chmod -R g+rwx html The problem is, anytime I create a new file in /var/www/html even though the group is set to web, it is only writeable by the original user. I was given the advice of setting the umask to be 002 because the default is what causes the problems. But I would have to do this for all users in that group, and as far as I know it would be tedious having all of them modify ~/.bashrc to have umask 002. Even if I can do it myself with a shell command for all of those users, it still seems too tedious. Can anyone offer any advice on having a group writeable directory?

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• Website inheritance of ownership question

  - by Adrian Denham

  I paid for a web site for my motel business, then due to my landlord actions I was placed in a position to file for bankrupcy. I asked my IT manager and web developer to close down the web site for the business. He has since then sold my web site to the new owners. I took all the photos myself and I am in at least 4 of the photos on the site. There are no changes to the site as I left it and it now states that it is under the copyright on the new owners? I am not sure what I should do as this happen 10 months ago and I have just found this out. Thank you for your help, I am in Australia.

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• Creating Hello World Widget with HTML, CSS, and JavaScript

  Free chapter from the book: Developing Web Widget with HTML, CSS, JSON and AJAX

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• Microsoft Silverlight for Windows

  A cross-browser, cross-platform plug-in for delivering the next generation of interactive Web apps

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• PowerShell Script To Find Where SharePoint 2007 Features Are Activated

  - by Brian T. Jackett

  Recently I posted a script to find where SharePoint 2010 Features Are Activated.  I built the original version to use SharePoint 2010 PowerShell commandlets as that saved me a number of steps for filtering and gathering features at each level.  If there was ever demand for a 2007 version I could modify the script to handle that by using the object model instead of commandlets.  Just the other week a fellow SharePoint PFE Jason Gallicchio had a customer asking about a version for SharePoint 2007.  With a little bit of work I was able to convert the script to work against SharePoint 2007.   Solution    Below is the converted script that works against a SharePoint 2007 farm.  Note: There appears to be a bug with the 2007 version that does not give accurate results against a SharePoint 2010 farm.  I ran the 2007 version against a 2010 farm and got fewer results than my 2010 version of the script.  Discussing with some fellow PFEs I think the discrepancy may be due to sandboxed features, a new concept in SharePoint 2010.  I have not had enough time to test or confirm.  For the time being only use the 2007 version script against SharePoint 2007 farms and the 2010 version against SharePoint 2010 farms.    Note: This script is not optimized for medium to large farms.  In my testing it took 1-3 minutes to recurse through my demo environment.  This script is provided as-is with no warranty.  Run this in a smaller dev / test environment first. 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 068 069 070 function Get-SPFeatureActivated { # see full script for help info, removed for formatting [CmdletBinding()] param(     [Parameter(position = 1, valueFromPipeline=$true)]     [string]     $Identity )#end param     Begin     {         # load SharePoint assembly to access object model         [void][System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SharePoint")             # declare empty array to hold results. Will add custom member for Url to show where activated at on objects returned from Get-SPFeature.         $results = @()                 $params = @{}     }     Process     {         if([string]::IsNullOrEmpty($Identity) -eq $false)         {             $params = @{Identity = $Identity}         }                 # create hashtable of farm features to lookup definition ids later         $farm = [Microsoft.SharePoint.Administration.SPFarm]::Local                         # check farm features         $results += ($farm.FeatureDefinitions | Where-Object {$_.Scope -eq "Farm"} | Where-Object {[string]::IsNullOrEmpty($Identity) -or ($_.DisplayName -eq $Identity)} |                          % {Add-Member -InputObject $_ -MemberType noteproperty -Name Url -Value ([string]::Empty) -PassThru} |                          Select-Object -Property Scope, DisplayName, Id, Url)                 # check web application features         $contentWebAppServices = $farm.services | ? {$_.typename -like "Windows SharePoint Services Web Application"}                 foreach($webApp in $contentWebAppServices.WebApplications)         {             $results += ($webApp.Features | Select-Object -ExpandProperty Definition | Where-Object {[string]::IsNullOrEmpty($Identity) -or ($_.DisplayName -eq $Identity)} |                          % {Add-Member -InputObject $_ -MemberType noteproperty -Name Url -Value $webApp.GetResponseUri(0).AbsoluteUri -PassThru} |                          Select-Object -Property Scope, DisplayName, Id, Url)                         # check site collection features in current web app             foreach($site in ($webApp.Sites))             {                 $results += ($site.Features | Select-Object -ExpandProperty Definition | Where-Object {[string]::IsNullOrEmpty($Identity) -or ($_.DisplayName -eq $Identity)} |                                  % {Add-Member -InputObject $_ -MemberType noteproperty -Name Url -Value $site.Url -PassThru} |                                  Select-Object -Property Scope, DisplayName, Id, Url)                                 # check site features in current site collection                 foreach($web in ($site.AllWebs))                 {                     $results += ($web.Features | Select-Object -ExpandProperty Definition | Where-Object {[string]::IsNullOrEmpty($Identity) -or ($_.DisplayName -eq $Identity)} |                                      % {Add-Member -InputObject $_ -MemberType noteproperty -Name Url -Value $web.Url -PassThru} |                                      Select-Object -Property Scope, DisplayName, Id, Url)                                                        $web.Dispose()                 }                 $site.Dispose()             }         }     }     End     {         $results     } } #end Get-SPFeatureActivated Get-SPFeatureActivated   Conclusion    I have posted this script to the TechNet Script Repository (click here).  As always I appreciate any feedback on scripts.  If anyone is motivated to run this 2007 version script against a SharePoint 2010 to see if they find any differences in number of features reported versus what they get with the 2010 version script I’d love to hear from you.         -Frog Out

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• How to implement smart card authentication with a .NET Fat client?

  - by John Nevermore

  I know very little about smart card authentication in general so please point out or correct me if anything below doesn't make sense. Lets say i have: A Certificate Authority "X"-s smart card (non-exportable private key) Drivers for that smart card written in C A smart card reader CA-s authentication OCSP web service A requirement to implement user authentication in a .NET fat client application via a smart card, that was given out by the CA "X". I tried searching info on the web but no prevail. What would the steps be ? My first thought was: Set up a web service, that would allow saving of (for example) scores of a ping pong game for each user. Each time someone tries to submit a score via the client application, he can only do so by inserting the smart card into the reader. Then the public key is read from the smart card by native c calls through .NET and sent to my custom web service, which in return uses the CA-s authentication OCSP web service to prove the validity of the public key/public certificate (?). If the public key is okay and valid, encrypt a random sequence of bytes with the public key and send it to the client application. If the client application sends back the correctly decrypted random sequence of bytes along with the score of the ping pong game, then the score is saved in the database for the given user. My question is, is this the correct way to do it ? What else should i know about smart card authentication ?

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• Changing open-files-limit in mysql 5.5

  - by davidv

  I'm having an issue with mysql 5.5 running on Ubuntu 12.04 with the open-files-limit parameter. I recently noticed some problems due to the 1024 limit, and actually the main system limit was set to 1024, so I modified /etc/security/limits.conf with the following: * soft nofile 32000 * hard nofile 32000 root soft nofile 32000 root hard nofile 32000 After that I check the ulimit value for root and even for mysql user, both returned the new value: 32000, so I assume the change has already been done. I also changed the value at the my.cnf file, setting open-files-limit to 24000, like this: open-files-limit = 24000 Now comes the odd part, when I restart the mysql service and check the open_files_limit variable, it returns that it's still set to 1024, so I'm having the same problems that before (obviously), I tried to use open-files-limit instead open_files_limit in the my.cnf config file, same result, BUT if I override the service command to start the service and start only using mysqld (no additional parameters), the service starts and when I check the parameter it returns 32000... I don't know where it's taking that value from, as it's not set at my.cnf and it's not being given through command line, at least, not for myself. Any ideas about why it's not working the change and how to solve it the normal way (launching it through service...)?

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• MySql server answer #2002

  - by LOIC

  Since this morning, phpmyadmin is giving me the error message #2002 the server doesn't answer (or the connection to local Mysql is not well configured) and a message about control-use. I'm disappointed it used to work until 2am last night and now the MySQL engine doesn't want to start (told me sometimes about sockets ..) LAMPP is installed on a ubuntu 12.04 lm@Famou:~$ sudo service mysqld status mysqld: unrecognized service    & lm@Famou:~$ sudo service mysqld start mysqld: unrecognized service  : It never works with 'service' !!! and root@Famou:/opt/lampp# /opt/lampp/lampp restart Stopping XAMPP for Linux 1.7.7... XAMPP: Stopping Apache with SSL... XAMPP: XAMPP-MySQL is not running. XAMPP: Stopping ProFTPD... XAMPP stopped. Starting XAMPP for Linux 1.7.7... XAMPP: Starting Apache with SSL (and PHP5)... XAMPP: Starting MySQL... XAMPP: Couldn't start MySQL! XAMPP: Starting ProFTPD... XAMPP for Linux started. is the result of restart lampp

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• Bizarre SSH Problem - It won't even start

  - by thallium85

  I recently got Ubuntu 12.04 Precise, got it up and running with some MediaWiki software, static IP on the box and router and was able to access the main page even from a cell phone. Everything seemed great... Then I wanted to finally get rid of the monitor and keyboard and login remotely via SSH. I installed openssh-server, let everything point to port 22 for a test run and installed putty on my Windows XP machine. I got a connection refused. Went back and started checking the Ubuntu install itself... (I'm under root from this point on) $ sudo -s $ service ssh status ssh stop/waiting $ service ssh start ssh start/running, process 2212 $ service ssh status ssh stop/waiting Apparently ssh has stopped or is waiting for something.... $ ssh localhost ssh: connect to host localhost port 22: Connection refused I can't even connect to myself... I checked ufw (firewall) to see if port 22 is doing alright... $ sudo ufw status Status: active To Action From 22 ALLOW Anywhere 22/tcp ALLOW Anywhere 22 ALLOW Anywhere (v6) 22/tcp ALLOW Anywhere (v6) sshd_config shows only Port 22 Is ssh not using the right IP address at all? I just don't get what I did wrong here. When this is up and running I will def change the port number, but for now, I don't want to mess with the default install too much until a test run with putty is successful. Edit: Here are my sshd_config file and my ssh_config file. The command /usr/sbin/sshd -p 22 -D -d -e returns: /etc/ssh/sshd_config line 159: Subsystem 'sftp' already defined. Edit: @phoibus moving the sshd_config file and reinstalling did the trick! service ssh status the above command shows that ssh is now running and I am now able to log in from my windows xp computer remotely via putty. Thanks so much! I can now use my monitor for other things!

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• Nagios test of smtp configuration

  - by Funky Si

  Is there a way of configuring a nagios check that a smtp service is correctly configured and emails are going out. I have a check that the service is running, but recently we noticed that the configuration had been altered and no emails where going out, but the service was still running. One idea I had was to schedule a regular email to be sent, is it possible for nagios to check for that email and throw an alert if it didn't detect it? Any other ideas to monitor this gratefully received.

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• Configuring Nagios BGP plugin on Ubuntu

  - by user141610

  I am trying to configure nagios check_bgp_neighbors plug-in on Ubuntu and followed README file of check_bgp_neighbors plug-in. I have made following changes: define command{ command_name check_bgp_all command_line $USER1$/check_bgp_neighbors -H $HOSTADDRESS$ -C $USER3$ -n $ARG1$ -n $ARG2$ } to define command{ command_name check_bgp_all command_line /usr/local/nagios/libexec/check_bgp_neighbors.sh -H xx.xx.xx.49 -C xx.xx.xx.50 And define service{ use server-service hostgroup_name svc-bgp1 service_description BGP Check 1 check_command check_bgp_all!10.0.0.1!172.16.0.2 } to define service{ use generic-service hostgroup_name svc-bgp1 service_description BGP Check 1 check_command check_bgp_all!xx.xx.xx.50 } xx.xx.xx.49 is the IP of the host router and xx.xx.xx.50 is the IP of eBGP neighbour. After that it shows critical status. I know my command is not correct but cannot detect the problem. I learned that in this plug-in user-name and password of the host router are required but don't know how and where to provide it. Nagios log does not show any error message. Status information: Failed: status:0 prefixes:0 sent:0 received:0

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• Two Cloudy Observations from Oracle OpenWorld

  - by GeneEun

  Now that the dust has settled from another amazing Oracle OpenWorld, I wanted to reflect back on a couple of key observations I made during the event. First, it was pretty clear that Cloud was again a big deal at this year's conference. Yes, the Oracle Database 12c announcement was also huge, but for most it was hard to not notice that Oracle continues to be "all-in" with respect to cloud computing. Just to give you an idea of the emphasis on Cloud, there were over 300 Cloud-related sessions at this year's OpenWorld. If you caught some of the demo booths in the Oracle Red Lounge, then you saw some of the great platform, application, and social services that are now part of Oracle Cloud, as well as numerous demos of private cloud products that Oracle offers. Second, during Thomas Kurian's keynote presentation on Oracle Cloud, he announced the Preview Availability of a new service called Oracle Developer Cloud Service. This new platform service will provide developers with instant access to environments to better manage the application development lifecycle in the cloud. It provides development project teams access to favorite tools like Hudson, Git, Github, wikis, and tasks to help make innovation faster, more collaborative, and more effective. There's also integration with IDEs like Eclipse, NetBeans, and JDeveloper. If you're a developer, it's an awesome addition to Oracle Cloud's platform services! Want more details about Oracle Developer Cloud Service? Click here.

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• What is SOA ?

  - by llaszews

  First, let’s mention what SOA is not: • SOA is not the same thing as web services. Web Services implies the use of standard such as Java/JAX-RPC, .NET or REST. Web Services also implies the use of a WSDL, SOAP, and/or J2EE Connector Architecture (J2EE CA) and HTTP. SOA architectures can be implemented using J2EE CA, XML file transfer or Remote Procedural Call (RPC) over File Transfer Protocol (FTP), TCP/IP, Remote Method Invocation (RMI) or other protocols. In other words, Web Services are a very specific set of technologies. SOA is a concept and can be implemented in many different ways. Some very rudimentary, such as transfering flat files between applications. • SOA will not solve all of your problems. It will make your business more agile, increase business visibility, reduce integration costs and provide better reuse. However, if you don’t need help in these area or expect SOA to cure all of your IT problems, you are looking in the wrong place. • The concepts behind SOA are not new, but SOA is also not mature. SOA as it stands today has really only been around for 5 years. The concepts of standards based protocol handlers, predefined communication schemas and remote method invocation have been around for decades. So, what is SOA? SOA is an architectural blueprint, a way of developing applications, and a set of best practices. SOA is not an ‘out of the box’ solution you buy, install and then have up and running in a matter of months. SOA is a journey to a better way of doing business and the technology architecture to support this better way of doing business. SOA is also a broader set of technologies including more then just web services. Techologies like an Enterpirse Service Bus (ESB), Business Processs Execution Language (BPEL), message queues and Business Activity Monitoring (BAM) all are part of a SOA architecture. So, what is SOA? SOA is an architectural blueprint, a way of developing applications, and a set of best practices. SOA is not an ‘out of the box’ solution you buy, install and then have up and running in a matter of months. SOA is a journey to a better way of doing business and the technology architecture to support this better way of doing business. SOA is also a broader set of technologies including more then just web services. Techologies like an Enterpirse Service Bus (ESB), Business Processs Execution Language (BPEL), message queues and Business Activity Monitoring (BAM) all are part of a SOA architecture. Read more here: Oracle Modernization Solutions

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• RoboForm

  A useful tool for automatically filling in Web forms and managing all of your passwords

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• Moving Microsoft Exchange server to the private network.

  - by Alexey Shatygin

  In one of the offices, we have a 50-computers network, which had only one server machine: Windows 2003 Server Microsoft ISA Server Microsoft Exchange 2003 This server worked as a gateway (proxy server), mail server, file server, firewall and domain controller. It had two network interfaces, one for WAN (let's say 222.222.222.222) and one for LAN (192.168.1.1). I set up a Linux box to be the gateway (without a proxy), so the Linux box now has the following interfaces: 222.222.222.222 (our external IP, we removed it from the Windows machine) and 192.168.1.100 (internal IP), but we need to keep the old Windows server as a mail server and a proxy for some of our users, until we prepare another Linux machine for that, so I need the mail server on that machine to be available from the Internet. I set up iptables rules to redirect all the incoming connections on the 25th and 110th ports of our external IP to 192.168.1.1:25 and 192.168.1.1:110 and when I try to telnet our SMTP service telnet 222.222.222.222 25 I get the greetings from our windows server's (192.168.1.1) SMTP service, and that's works fine. But when I telnet POP3 service telnet 222.222.222.222 110 I only get the blank black screen and the connection seem to disappear if I press any button. I've checked the ISA rules - everything seems to be the same for 110th and 25th ports. When I telnet on 110th ports of our Windows server from our new gateway machine like this: telnet 192.168.1.1 110 I get the acces to it's POP3 service: +OK Microsoft Exchange Server 2003 POP3 server version 6.5.7638.1 (...) ready. What sould I do, to make the POP3 service available through our new gateway?

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• Naming a class that processes orders

  - by p.campbell

  I'm in the midst of refactoring a project. I've recently read Clean Code, and want to heed some of the advice within, with particular interest in Single Responsibility Principle (SRP). Currently, there's a class called OrderProcessor in the context of a manufacturing product order system. This class is currently performs the following routine every n minutes: check database for newly submitted + unprocessed orders (via a Data Layer class already, phew!) gather all the details of the orders mark them as in-process iterate through each to: perform some integrity checking call a web service on a 3rd party system to place the order check status return value of the web service for success/fail email somebody if web service returns fail constantly log to a text file on each operation or possible fail point I've started by breaking out this class into new classes like: OrderService - poor name. This is the one that wakes up every n minutes OrderGatherer - calls the DL to get the order from the database OrderIterator (? seems too forced or poorly named) - OrderPlacer - calls web service to place the order EmailSender Logger I'm struggling to find good names for each class, and implementing SRP in a reasonable way. How could this class be separated into new class with discrete responsibilities?

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• WebSocket Protocol Updated

  WebSocket is "TCP for the Web," a next-generation full-duplex communication technology for web applications being standardized as a part of Web Applications 1.0 . The WebSocket protocol is...

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• How system services are started in 12.10?

  - by Salem

  One thing that always confused me in Ubuntu was how system services are started. I know that Ubuntu uses Upstart and supports SysV, but which one is used to start the services? This matters when you want a "manual" start for a service. For example, on my system i have files for the following services either in /etc/init.d/<service> (Upstart) and /etc/init/<service>.conf (SysV): acpid, mysql, networking, qemu-kvm, ufw, libvirt-bin So if i want to disable MySQL execution at startup, i must use the Upstart way or the SysV way to disable it? Also, how can i tell which of those is really used to start a generic service? Edit The really doubt here is not how disable/enable services using SysV/Upstart. What really confuses me is that some services seem to be defined (and enabled) in SysV and Upstart at the same time. Is there any precedence between them (like if mysql is enabled in both launch it using SysV)? Or can it be the case that one tool uses the other in background?

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• Using HTML5 Today part 4&ndash;What happened to XHTML?

  - by Steve Albers

  This is the fourth entry in a series of descriptions & demos from the “Using HTML5 Today” user group presentation. For practical purposes, the original XHTML standard is a historical footnote, although XHTML transitional will probably live on forever in the default web page templates of old web page editors. The original XHTML spec was released in 2000, on the heels of the HTML 4.01 spec.  The plan was to move web development away from HTML to the more formal, rigorous approach that XHTML offered, but it was built on a principle that conflicts with the history and culture of the Internet: XHTML introduced the idea of Draconian Error Handling, which essentially means that invalid XML markup on a page will cause a page to stop rendering. There is a transitional mode offered in the original XHTML spec, but the goal was to move to D.E.H.  You can see the result by changing the doc type for a document to “application/xhtml+xml” - for my class example we change this setting in the web.config file: <staticContent> <remove fileExtension=".html" /> <mimeMap fileExtension=".html" mimeType="application/xhtml+xml" /> </staticContent> With the new strict syntax a simple error, in this case a duplicate </td> tag, can cause a critical page error: While XHTML became very popular in the ensuing decade, the Strict form of XHTML never achieved widespread use. Draconian Error Handling was one of the factors that led in time to the creation of the WHATWG, or Web Hypertext Application Technology Group.  WHATWG contributed to the eventually disbanding of the XHTML 2.0 working group and the W3C’s move to embrace the HTML5 standard. For developers who long for XML markup the W3C HTML5 standard includes an XHTML5 syntax. For the longer, more definitive look at what happened to XHTML and how HTML5 came to be check out the Dive Into HTML mirror site or Bruce Lawson’s “HTML5: Who, What, When Why” talk.

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• How to combat negative SEO?

  - by Perturbed

  Someone has decided to create a hate blog on a hosted blogging service (wordpress.com) that bashes my company. The blog contains posts that completely flame myself, my service, and contains complete falsehoods about how I run my business. Without going into details, I'm pretty sure the author of this blog is an owner of a competing service (although it is authored completely anonymously). Frankly, I'm not sure if the content would qualify for defamation or not, but I really don't like the idea of spending money on a lawyer to even attempt to prove this. I also have no interest in retorting or even replying to the blog in any sort of way -- I feel this would justify the ludicrous claims that have been posted. Unfortunately, whoever wrote the blog was pretty smart about using key words that people commonly use to search for my service. Because my customer base is relatively small and local, our PageRank is not incredibly high. As a result, when someone Google's our business name, this blog is usually within the top five results (thankfully, it's never above the business' actual website, but it's usually within eyeshot). It's incredibly frustrating to hear from customers who have seen the link (luckily, most of the time they think the author is crazy). Is there anything I can do to combat this? Would it be worthwhile to setup my own hosted wordpress.com branded blog, in an effort to trump this wordpress.com with a blog that is more active of my own? TL;DR: Someone made a hate blog using wordpress.com and is now on the first page of my business' search results. What are my options?

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• How I Built My First Paid Website

  I have been a web master or a website administrator for around a year or so, initially I built two sites which were entirely made using a free domain registrar and a free web host. The free things are always got at the cost of quality. It applied here as well, the main problem I faced with free web host was that their server up time was very low, most of the times the server was down and another problem was server overload, since lots of websites were built on a single server, the load on the server was very...

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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