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  • SQL SERVER – The Story of a Lesser Known Startup Parameter in SQL Server – Guest Post by Balmukund Lakhani

    - by Pinal Dave
    This is a fantastic blog post from my dear friend Balmukund ( blog | twitter | facebook ). He had presented a fantastic session in our last UG and there were lots of requests from attendees that he blogs about it. Well, here is the blog post about the same very popular UG session. Let us read the entire blog post in the voice of the Balmukund himself. During my last session in SQL Bangalore User Group (Facebook) meeting, I was lucky enough to deliver a session on SQL Server Startup issue. The name of the session was “SQL Engine Starting Trouble – How to start?” From the feedback, I realized that one of the “not well known” startup parameter is “-m”. Okay, you might say “I know that this is used to start the SQL in single user mode”. But what you might not know is that you can pass a string with -m which has special meaning and use. I have used this parameter in my blog here but looks like not many of you have seen that. It happens most of the time when we want to start SQL Server in single user mode, someone else makes connection before you can. The only choice you have is to repeat same process again till you succeed. Some smart DBAs may disable the remote network protocols (TCP/IP and Named Pipes) of SQL Instance and allow only local connections to SQL. Once the activity is complete, our dear smart DBA has to remember to re-enable network protocols. Sometimes, it may be a local service or application getting connection to SQL before we can. There is a better way to deal with it. Yes, you have guessed it correctly: -m parameter which a string. Since I work with SQL Product Support team, I may know little more undocumented commands and parameters, but this is not an undocumented stuff. It’s already documented in books online. So in this blog, I am going to show a demo of its usage. As documentation shows, “Do not use this option as a security feature.” So please read this blog as knowledge enhancer and troubleshooting issues not security feature. In my laptop, I have a default instance of SQL Server 2012 and here is what we would in the configuration manager. Now, I would go ahead and stop SQL Service by selecting SQL Server (MSSQLServer) > Right Click > Stop. There are multiple ways to start SQL with startup parameter. 1) Use Net Start Command from command prompt Net Start MSSQLServer /mSQLCMD The above command is the simplest way to add startup parameter to SQL. This parameter would be cleared once we stop and start SQL. 2) Add Startup Parameter via configuration manager. Step is already listed here. We need to add -mSQLCMD If we compare 1 and 2, it’s clear that unless we modify startup parameter and remove -m, it would be in effect. 3) Start SQL Service via command line SQLServr.exe –mSQLCMD –s<InstanceName> Wait, what does SQLCMD mean with /m? It’s the instruction to SQL that start SQL Server in Single User Mode and allow only the application which is SQLCMD. Any other application would fail with Login Failed for User Error message. It would be important to note that string is case sensitive. This value should be picked up from application_name column from sys.dm_exec_sessions. I have made a connection using SQLCMD and as we can see it comes as upper case “SQLCMD”. If we want only management studio query windows to connect then we need to give -m” Microsoft SQL Server Management Studio – Query” as startup parameter. In below example, I have given it as SQLCMd (lower case d at the end) and we would notice that we would not be able to connect to SQL Instance. Above proves that parameter works as expected and it’s case sensitive. Error Log would show below information. How to get error log location? I have already blogged about it. Hope you have learned something new. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology

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  • Bring Office 2003 Menus Back to 2010 with UBitMenu

    - by Matthew Guay
    Are you having trouble getting used to the Ribbon interface in Office 2010?  Here’s how you can roll back the clock a bit and bring back the familiar menus and toolbars from 2003. The Office 2007 Ribbon was both praised and criticized.  While many users felt they were more productive with the new interface, others felt frustrated searching for commands they had memorized in older versions of Office.  Now, with Office 2010, the ribbon interface has been brought to every app in the Office suite, and is integrated into many newer programs from Microsoft. If you’re moving from Office 2003, using UBitMenu allows you to add the old familiar menus back along with the new Ribbon interface for an easier learning curve. Also, with the customizability of Office 2010, we can strip away the extra Ribbon tabs to make it more like 2003. Get the 2003 Menus and Toolbars Back in Office 2010 Download UBitMenu (link below), and install as normal.  Make sure all of your Office programs are closed during the installation.  This handy utility is very small, and installed amazingly quick. Open Word, Excel, or PowerPoint and there’s now a new Menu tab beside Home in the Ribbon.  Now you can access all of your favorite old Office commands in the familiar menus, and access many of the newer Office features such as SmartArt.   Here’s a close-up of the toolbar.  Notice that the layout is very similar to that of Word 2003. You can access all of the new Transitions in PowerPoint 2010 from the menu bar.   The menu in Excel even included support for the new PivotTable and PivotCharts Wizard. One problem we noticed was that the toolbars were condensed to a drop-down menu if the Office window was less than 870px wide.  This may be a frustration to users with low-resolution displays, and you might want to use the Office Apps maximized. Get Rid of the Ribbon Now that you’ve got the old menus back, you can get rid of the extra ribbon tabs if you’d like.  Office 2010 lets you customize your ribbon and remove tabs, so let’s get rid of all the other tabs except for our new Menu tab.  In our example we’re using Word, but you can do it in Excel or PowerPoint the same way. Click the File tab and select Options. Alternately, in the Menu tab, select Tools and then Word Options. Select Customize Ribbon on the left sidebar, then uncheck the boxes beside all the ribbon tabs you want to hide on the right.  Click Ok when you’re finished. While you’re at it, you can change the default color scheme as well. Note: The color change will automatically change the color scheme in all of the Office apps, so you’ll only need to do that once. Now the ribbon only has 2 tabs…the File tab for the new Backstage View, and the UBitMenu tab we just installed.  It almost has the appearance Word 2003, but with the new features of Word 2010!  You’ll need to repeat these steps in Excel and PowerPoint if you want to customize their ribbon the same.   Conclusion If you’ve been having a hard time getting used to Office 2010, UBitMenu is a great way to get familiar with the new interface, or simply stay productive with your old tricks.  We do wish it supported the other Office applications like OneNote and Outlook. That doesn’t make it a deal breaker though, it can make the learning curve easier in Word, PowerPoint, and Excel. UBitMenu is free for personal use, and available at a very reasonable price for businesses. If you’re using Office 2007 and not a fan of the Ribbon, UBitMenu works for it as well. Download UBitMenu Similar Articles Productive Geek Tips How To Bring Back the Old Menus in Office 2007Upgrade Office 2003 to 2010 on XP or Run them Side by SideHow to Find Office 2003 Commands in Office 2010Make Word 2007 Always Save in Word 2003 FormatMake Excel 2007 Always Save in Excel 2003 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Speed Up Windows With ReadyBoost Awesome World Cup Soccer Calendar Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets

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  • Vacations on Rodrigues 2014

    And now something completely different compared to the usual technical or community related articles here on this blog. Yes, this time I'm writing some lines on my (and my family's) activities during our long weekend stay on Rodrigues. So, please bear with me, it's eventually a bit more personal... Grab a soda, some popcorn and a cosy place to continue to read. var googleAlbumLink = "https://plus.google.com/photos/117698191428446859536/albums/6047895311458281985"; //optional----------------------- var mySlideWidth = 580; var mySlideHeight = 340; var mySlideDelay = 7000; //delay in milliseconds Special promotions during school holidays Originally, our children started to ask more frequently about going on the plane again. Obviously, after their aunty from Germany was around during May, they were really eager to travel again. So, we decided that it might be a great opportunity to book some vacations during their school holidays. And just in time the local hotels and hotel groups started to advertise their special promotions for citizens and residents. After collecting multiple brochures over several days, we got attracted by various hotel packages on Rodrigues - most interestingly the expenses for the stay and flight ticket were less compared to other resorts here on the main island. As we have been to Rodrigues already back in 2008, we followed up on this idea and got in touch with a couple travel agencies. Well, I have to report that you should be really careful about the promotions from some of them. We had a very negative experience with Shamal Travel Agency in Quatre Bornes regarding their adverts and the actual price levels and age definition for children. Please, stay away from them if you are interested in transparent cost and services. Anyway, after some arrangements with two other close families we managed to confirm our stay at the Cotton Bay Hotel in Rodrigues. Given the fact that we already stayed there, and the hotel has been renovated recently, and it is under new management all looked very promising and relaxed for our vacation. Counting the days... As we already booked in July our children were counting down the days. And it got more interesting as soon as they were on school holidays finally. Well, the day arrived and waking them up at 2:30 hrs wasn't a problem after all. Quite the opposite it was fascinating for us parents to watch them waiting for the transport and later on during the airport transfer. Despite the early hours both didn't fall asleep and it was all so exciting. We are taking the plane! Well organised by the Cotton Bay Hotel Honestly, it was a breeze and a smooth ride during our stay at the hotel. From the airport transfer, the cleanliness of our bungalow, the organisation of our day trips, and the SPA - all very well and enjoyable. The children had great fun, and although it was a bit too windy to plunge into the pool they had a lot of fun with other activities on the beach and at the Kid's Club. Oh, and we had our private petting zoo with cows, sheep and goats just close to the terrace. Some of us went to check out the SPA facilities and I have to admit that the services regarding Hammam and Sauna are better than at some other hotels in Mauritius. I don't know after how many months or years I was once again enjoying a very hot sauna. Little draw-back but nothing to worry about... There is no cold water or at least ice cubes to cool down the body, but hey there was a nice breeze coming over the hills. Some day trips to mention Based on a friend's recommendation we walked to a "restaurant" called Chez Solange & Robert. Hahaha, restaurant is widely stretched in this case, as we enjoyed a great BBQ with fresh lobster, whole fish, and pieces of chicken breast in an open cottage. Just some wooden structure covered with dried palm leaves on the roof - island feeling pure! The other day we went to the Giant Tortoise & Cave Reserve Francois Leguat to observe the giant Aldabra turtles and to visit the Grande Caverne. The biggest limestone cave on the island. Compared to our last visit this was a novelty after checking out the Caverne Partate. The formations of stalactites and stalagmites are very impressive and imaginative. Our guide had lots of funny terms and despite the low light conditions the kids had a great time wandering around on the narrow wooden paths and stairs. And last but not least, we decided to check out the Tyrodrig zip lines... Everyone was allowed to join the trip through the air, and our little ones stayed close to our field guides. But finally went on their own on the very last traversal. Puuuh, it was astounishing to glide over the valley, and for sure something to repeat next time. Impressions of our vacation on Rodrigues 2014   Next stay has been discussed already Oh yes, Rodrigues baby! We are going to come again! Tentative dates have been discussed already and now it's up to us to earn enough our next holiday on that wonderful remote piece of paradise. Eventually, a little bit longer than this time. We'll see...

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  • Using Hadooop (HDInsight) with Microsoft - Two (OK, Three) Options

    - by BuckWoody
    Microsoft has many tools for “Big Data”. In fact, you need many tools – there’s no product called “Big Data Solution” in a shrink-wrapped box – if you find one, you probably shouldn’t buy it. It’s tempting to want a single tool that handles everything in a problem domain, but with large, complex data, that isn’t a reality. You’ll mix and match several systems, open and closed source, to solve a given problem. But there are tools that help with handling data at large, complex scales. Normally the best way to do this is to break up the data into parts, and then put the calculation engines for that chunk of data right on the node where the data is stored. These systems are in a family called “Distributed File and Compute”. Microsoft has a couple of these, including the High Performance Computing edition of Windows Server. Recently we partnered with Hortonworks to bring the Apache Foundation’s release of Hadoop to Windows. And as it turns out, there are actually two (technically three) ways you can use it. (There’s a more detailed set of information here: http://www.microsoft.com/sqlserver/en/us/solutions-technologies/business-intelligence/big-data.aspx, I’ll cover the options at a general level below)  First Option: Windows Azure HDInsight Service  Your first option is that you can simply log on to a Hadoop control node and begin to run Pig or Hive statements against data that you have stored in Windows Azure. There’s nothing to set up (although you can configure things where needed), and you can send the commands, get the output of the job(s), and stop using the service when you are done – and repeat the process later if you wish. (There are also connectors to run jobs from Microsoft Excel, but that’s another post)   This option is useful when you have a periodic burst of work for a Hadoop workload, or the data collection has been happening into Windows Azure storage anyway. That might be from a web application, the logs from a web application, telemetrics (remote sensor input), and other modes of constant collection.   You can read more about this option here:  http://blogs.msdn.com/b/windowsazure/archive/2012/10/24/getting-started-with-windows-azure-hdinsight-service.aspx Second Option: Microsoft HDInsight Server Your second option is to use the Hadoop Distribution for on-premises Windows called Microsoft HDInsight Server. You set up the Name Node(s), Job Tracker(s), and Data Node(s), among other components, and you have control over the entire ecostructure.   This option is useful if you want to  have complete control over the system, leave it running all the time, or you have a huge quantity of data that you have to bulk-load constantly – something that isn’t going to be practical with a network transfer or disk-mailing scheme. You can read more about this option here: http://www.microsoft.com/sqlserver/en/us/solutions-technologies/business-intelligence/big-data.aspx Third Option (unsupported): Installation on Windows Azure Virtual Machines  Although unsupported, you could simply use a Windows Azure Virtual Machine (we support both Windows and Linux servers) and install Hadoop yourself – it’s open-source, so there’s nothing preventing you from doing that.   Aside from being unsupported, there are other issues you’ll run into with this approach – primarily involving performance and the amount of configuration you’ll need to do to access the data nodes properly. But for a single-node installation (where all components run on one system) such as learning, demos, training and the like, this isn’t a bad option. Did I mention that’s unsupported? :) You can learn more about Windows Azure Virtual Machines here: http://www.windowsazure.com/en-us/home/scenarios/virtual-machines/ And more about Hadoop and the installation/configuration (on Linux) here: http://en.wikipedia.org/wiki/Apache_Hadoop And more about the HDInsight installation here: http://www.microsoft.com/web/gallery/install.aspx?appid=HDINSIGHT-PREVIEW Choosing the right option Since you have two or three routes you can go, the best thing to do is evaluate the need you have, and place the workload where it makes the most sense.  My suggestion is to install the HDInsight Server locally on a test system, and play around with it. Read up on the best ways to use Hadoop for a given workload, understand the parts, write a little Pig and Hive, and get your feet wet. Then sign up for a test account on HDInsight Service, and see how that leverages what you know. If you're a true tinkerer, go ahead and try the VM route as well. Oh - there’s another great reference on the Windows Azure HDInsight that just came out, here: http://blogs.msdn.com/b/brunoterkaly/archive/2012/11/16/hadoop-on-azure-introduction.aspx  

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  • Employee Engagement Q&A with John Brunswick

    - by Kellsey Ruppel
    As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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  • Running a Mongo Replica Set on Azure VM Roles

    - by Elton Stoneman
    Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2013/10/15/running-a-mongo-replica-set-on-azure-vm-roles.aspxSetting up a MongoDB Replica Set with a bunch of Azure VMs is straightforward stuff. Here’s a step-by-step which gets you from 0 to fully-redundant 3-node document database in about 30 minutes (most of which will be spent waiting for VMs to fire up). First, create yourself 3 VM roles, which is the minimum number of nodes you need for high availability. You can use any OS that Mongo supports. This guide uses Windows but the only difference will be the mechanism for starting the Mongo service when the VM starts (Windows Service, daemon etc.) While the VMs are provisioning, download and install Mongo locally, so you can set up the replica set with the Mongo shell. We’ll create our replica set from scratch, doing one machine at a time (if you have a single node you want to upgrade to a replica set, it’s the same from step 3 onwards): 1. Setup Mongo Log into the first node, download mongo and unzip it to C:. Rename the folder to remove the version – so you have c:\MongoDB\bin etc. – and create a new folder for the logs, c:\MongoDB\logs. 2. Setup your data disk When you initialize a node in a replica set, Mongo pre-allocates a whole chunk of storage to use for data replication. It will use up to 5% of your data disk, so if you use a Windows VM image with a defsault 120Gb disk and host your data on C:, then Mongo will allocate 6Gb for replication. And that takes a while. Instead you can create yourself a new partition by shrinking down the C: drive in Computer Management, by say 10Gb, and then creating a new logical disk for your data from that spare 10Gb, which will be allocated as E:. Create a new folder, e:\data. 3. Start Mongo When that’s done, start a command line, point to the mongo binaries folder, install Mongo as a Windows Service, running in replica set mode, and start the service: cd c:\mongodb\bin mongod -logpath c:\mongodb\logs\mongod.log -dbpath e:\data -replSet TheReplicaSet –install net start mongodb 4. Open the ports Mongo uses port 27017 by default, so you need to allow access in the machine and in Azure. In the VM, open Windows Firewall and create a new inbound rule to allow access via port 27017. Then in the Azure Management Console for the VM role, under the Configure tab add a new rule, again to allow port 27017. 5. Initialise the replica set Start up your local mongo shell, connecting to your Azure VM, and initiate the replica set: c:\mongodb\bin\mongo sc-xyz-db1.cloudapp.net rs.initiate() This is the bit where the new node (at this point the only node) allocates its replication files, so if your data disk is large, this can take a long time (if you’re using the default C: drive with 120Gb, it may take so long that rs.initiate() never responds. If you’re sat waiting more than 20 minutes, start another instance of the mongo shell pointing to the same machine to check on it). Run rs.conf() and you should see one node configured. 6. Fix the host name for the primary – *don’t miss this one* For the first node in the replica set, Mongo on Windows doesn’t populate the full machine name. Run rs.conf() and the name of the primary is sc-xyz-db1, which isn’t accessible to the outside world. The replica set configuration needs the full DNS name of every node, so you need to manually rename it in your shell, which you can do like this: cfg = rs.conf() cfg.members[0].host = ‘sc-xyz-db1.cloudapp.net:27017’ rs.reconfig(cfg) When that returns, rs.conf() will have your full DNS name for the primary, and the other nodes will be able to connect. At this point you have a working database, so you can start adding documents, but there’s no replication yet. 7. Add more nodes For the next two VMs, follow steps 1 through to 4, which will give you a working Mongo database on each node, which you can add to the replica set from the shell with rs.add(), using the full DNS name of the new node and the port you’re using: rs.add(‘sc-xyz-db2.cloudapp.net:27017’) Run rs.status() and you’ll see your new node in STARTUP2 state, which means its initializing and replicating from the PRIMARY. Repeat for your third node: rs.add(‘sc-xyz-db3.cloudapp.net:27017’) When all nodes are finished initializing, you will have a PRIMARY and two SECONDARY nodes showing in rs.status(). Now you have high availability, so you can happily stop db1, and one of the other nodes will become the PRIMARY with no loss of data or service. Note – the process for AWS EC2 is exactly the same, but with one important difference. On the Azure Windows Server 2012 base image, the MongoDB release for 64-bit 2008R2+ works fine, but on the base 2012 AMI that release keeps failing with a UAC permission error. The standard 64-bit release is fine, but it lacks some optimizations that are in the 2008R2+ version.

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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  • WPF Databinding- Part 2 of 3

    - by Shervin Shakibi
    This is a follow up to my previous post WPF Databinding- Not your fathers databinding Part 1-3 you can download the source code here  http://ssccinc.com/wpfdatabinding.zip Example 04   In this example we demonstrate  the use of default properties and also binding to an instant of an object which is part of a collection bound to its container. this is actually not as complicated as it sounds. First of all, lets take a look at our Employee class notice we have overridden the ToString method, which will return employees First name , last name and employee number in parentheses, public override string ToString()        {            return String.Format("{0} {1} ({2})", FirstName, LastName, EmployeeNumber);        }   in our XAML we have set the itemsource of the list box to just  “Binding” and the Grid that contains it, has its DataContext set to a collection of our Employee objects. DataContext="{StaticResource myEmployeeList}"> ….. <ListBox Name="employeeListBox"  ItemsSource="{Binding }" Grid.Row="0" /> the ToString in the method for each instance will get executed and the following is a result of it. if we did not have a ToString the list box would look  like this: now lets take a look at the grid that will display the details when someone clicks on an Item, the Grid has the following DataContext DataContext="{Binding ElementName=employeeListBox,            Path=SelectedItem}"> Which means its bound to a specific instance of the Employee object. and within the gird we have textboxes that are bound to different Properties of our class. <TextBox Grid.Row="0" Grid.Column="1" Text="{Binding Path=FirstName}" /> <TextBox Grid.Row="1" Grid.Column="1" Text="{Binding Path=LastName}" /> <TextBox Grid.Row="2" Grid.Column="1" Text="{Binding Path=Title}" /> <TextBox Grid.Row="3" Grid.Column="1" Text="{Binding Path=Department}" />   Example 05   This project demonstrates use of the ObservableCollection and INotifyPropertyChanged interface. Lets take a look at Employee.cs first, notice it implements the INotifyPropertyChanged interface now scroll down and notice for each setter there is a call to the OnPropertyChanged method, which basically will will fire up the event notifying to the value of that specific property has been changed. Next EmployeeList.cs notice it is an ObservableCollection . Go ahead and set the start up project to example 05 and then run. Click on Add a new employee and the new employee should appear in the list box.   Example 06   This is a great example of IValueConverter its actuall a two for one deal, like most of my presentation demos I found this by “Binging” ( formerly known as g---ing) unfortunately now I can’t find the original author to give him  the credit he/she deserves. Before we look at the code lets run the app and look at the finished product, put in 0 in Celsius  and you should see Fahrenheit textbox displaying to 32 degrees, I know this is calculating correctly from my elementary school science class , also note the color changed to blue, now put in 100 in Celsius which should give us 212 Fahrenheit but now the color is red indicating it is hot, and finally put in 75 Fahrenheit and you should see 23.88 for Celsius and the color now should be black. Basically IValueConverter allows us different types to be bound, I’m sure you have had problems in the past trying to bind to Date values . First look at FahrenheitToCelciusConverter.cs first notice it implements IValueConverter. IValueConverter has two methods Convert and ConvertBack. In each method we have the code for converting Fahrenheit to Celsius and vice Versa. In our XAML, after we set a reference in our Windows.Resources section. and for txtCelsius we set the path to TxtFahrenheit and the converter to an instance our FahrenheitToCelciusConverter converter. no need to repeat this for TxtFahrenheit since we have a convert and ConvertBack. Text="{Binding  UpdateSourceTrigger=PropertyChanged,            Path=Text,ElementName=txtFahrenheit,            Converter={StaticResource myTemperatureConverter}}" As mentioned earlier this is a twofer Demo, in the second demo, we basically are converting a double datatype to a brush. Lets take a look at TemperatureToColorConverter, notice we in our Covert Method, if the value is less than our cold temperature threshold we return a blue brush and if it is higher than our hot temperature threshold we return a redbrush. since we don’t have to convert a brush to double value in our example the convert back is not being implemented. Take time and go through these three examples and I hope you have a better understanding   of databinding, ObservableCollection  and IValueConverter . Next blog posting we will talk about ValidationRule, DataTemplates and DataTemplate triggers.

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  • Quicktips 1: Windows 7 Libraries; New website

    - by Michael B. McLaughlin
    I’m working on several large posts right now. So in the interim, I’ve decided to do shorter posts that contain something I find very helpful. This is the first. I’ve been using Windows 7 since April 2010. It’s the first OS I’ve ever worked with that I actually enjoy. I’ve used many over the years (KERNAL; PC DOS; MS-DOS 3.x+; Windows 3.0, 3.11, 95, 98, 98 SE, Me, NT 3.51, NT 4, 2000, XP, Vista, 7; various GNU/Linux distros starting with Debian 1.2 – most recently Ubuntu 10.04; ProDOS, Mac OS 9.X, Mac OS X (through 10.4); SunOS, Solaris; AIX, z/OS; OpenVMS). Some were frustrating. Some tolerable. Some were “nice except for…”. OS X actually started out as seemingly “nice” until every single release contained a breaking change to some major API and they then decided to flip-off everyone who had bought a Mac as little as two years earlier with the release of Snow Leopard without PPC support. Windows 7 is the first one that’s just “nice” without any qualifiers. There are so many little features that add up to make it nice. Today’s Quicktip is one of them. Quicktip 1: Create a Library for your Code One thing I particularly like about Windows 7 is the Libraries feature in Explorer. Specifically the fact that you can create custom ones. I used to spend a lot of time opening new Explorer windows and navigating my various Visual Studio projects folders. Custom libraries allowed me to simplify that whole process. I now simply go to my “Code” library and there it all is. Adding a new library is easy. Open an Explorer window. If you aren’t in your Libraries when it opens, navigate to Libraries. Click the “New library” button. Give it a name. Then right click on the new library you created and go to “Properties”. Click the “Include a folder…” button. Choose the folder you want and press “Include folder”. Voilà! If you wish to add more, simply click “Include a folder…” again and repeat. It’s true that this is just a small time saver. But it’s one of those things that just adds a really nice touch. ------------------------ In a separate note, just before Christmas I finally finished and published my new website: http://www.bobtacoindustries.com/ . I waited to post here about it until I found time to incorporate a few things I hadn’t had the time to do when I pushed it out for its “soft open”. Most of them are now done and so my site is now formally open. I have no plans or intentions of moving my blog ( http://blog.bobtacoindustries.com/ points here). I quite like it here, both in terms of the interface and also in terms of the concept (and realization thereof) of pooling geek bloggers to create a pool of knowledge and helpful tips, tricks, techniques, and advice. I created it simply because I felt that it was time to have a website as I venture further into my return to the land of software development. The “For Devs” section should hopefully be useful to developers, particularly the links section. It’s my curated list of sites that I regularly visit to solve problems, to help answer questions on Twitter and the AppHub forums, and to learn new things. I’ll be adding links to it periodically and will be including topic areas as I become acquainted with them enough to form a proper list. WPF will likely be the first topic area added. If there are any links you think I should add to the existing topics, let me know! I warn in advance that I’m less inclined to add blogs; there are simply too many good blogs and I do not want to have hundreds per topic area. So blogs are limited primarily, though not exclusively, to acknowledged experts in the subject area who generally blog regularly about it and who usually are part of the team that develops the product or technology in question. I’m much more amenable to including individual blogs posts in the techniques subcategory in the appropriate topic area. Ultimately, it’s a collection of things I find interesting and helpful. So please no hard feelings if I don’t add a link you think is awesome. I may well think it’s awesome too, but conclude that it doesn’t fit with my goals for the dev links area.

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  • The Customer Experience Imperative: A Game Changer for Brands

    - by Jeri Kelley
    By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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  • Creating the Business Card Request InfoPath Form

    - by JKenderdine
    Business Card Request Demo Files Back in January I spoke at SharePoint Saturday Virginia Beach about InfoPath forms and Web Part deployment.  Below is some of the information and details regarding the form I created for the session.  There are many blogs and Microsoft articles on how to create a basic form so I won’t repeat that information here.   This blog will just explain a few of the options I chose when creating the solutions for SPS Virginia Beach.  The above link contains the zipped package files of the two InfoPath forms(no code solution and coded solution), the list template for the Location list I used, and the PowerPoint deck.  If you plan to use these templates, you will need to update the forms to work within your own environments (change data connections, code links, etc.).  Also, you must have the SharePoint Enterprise version, with InfoPath Services configured in order to use the Web Browser enabled forms. So what are the requirements for this template? Business Card Request Form Template Design Plan: Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Show and hide fields as necessary for requirements Create multiple views – one for those submitting the form and Another view for the executive assistants placing the orders. Browser based form integrated into SharePoint team site Submitted directly to form library The base form was created using the blank template.  The table and rows were added using Insert tab and selecting Custom Table.  The use of tables is a great way to make sure everything lines up.  You do have to split the tables from time to time.  If you’ve ever split cells and then tried to re-align one to find that you impacted the others, you know why.  Here is what the base form looks like in InfoPath.   Show and hide fields as necessary for requirements You will notice I also used Sections within the form.  These show or hide depending on options selected or whether or not fields are blank.  This is a great way to prevent your users from feeling overwhelmed with a large form (this one wouldn’t apply).  Although not used in this one, you can also use various views with a tab interface.  I’ll show that in another post. Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Utilizing rules you can load data when the form initiates (Data tab, Form Load).  Anything you can automate is always appreciated by the user as that is data they don’t have to enter.  For example, loading their user id or other user information on load: Always keep in mind though how much data you load and the method for loading that data (through rules, code, etc.).  They have an impact on form performance.  The form will take longer to load if you bring in a ton of data from external sources.  Laura Rogers has a great blog post on using the User Information List to load user information.   If the user has logged into SharePoint, then this can be used quite effectively and without a huge performance hit.   What I have found is that using the User Profile service via code behind or the Web Service “GetUserProfileByName” (as above) can take more time to load the user data.  Just food for thought. You must add the data connection in order for the above rules to work.  You can connect to the data connection through the Data tab, Data Connections or select Manage Data Connections link which appears under the main data source.  The data connections can be SharePoint lists or libraries, SQL data tables, XML files, etc.  Create multiple views – one for those submitting the form and Another view for the executive assistants placing the orders. You can also create multiple views for the users to enhance their experience.  Once they’ve entered the information and submitted their request for business cards, they don’t really need to see the main data input screen any more.  They just need to view what they entered. From the Page Design tab, select New View and give the view a name.  To review the existing views, click the down arrow under View: The ReviewView shows just what the user needs and nothing more: Once you have everything configured, the form should be tested within a Test SharePoint environment before final deployment to production.  This validates you don’t have any rules or code that could impact the server negatively. Submitted directly to form library   You will need to know the form library that you will be submitting to when publishing the template.  Configure the Submit data connection to connect to this library.  There is already one configured in the sample,  but it will need to be updated to your environment prior to publishing. The Design template is different from the Published template.  While both have the .XSN extension, the published template contains all the “package” information for the form.  The published form is what is loaded into Central Admin, not the design template. Browser based form integrated into SharePoint team site In Central Admin, under General Settings, select Manage Form Templates.  Upload the published form template and Activate it to a site collection. Now it is available as a content type to select in the form library.  Some documentation on publishing form templates:  Technet – Manage administrator approved form templates And that’s all our base requirements.  Hope this helps to give a good start.

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  • What to do after a servicing fails on TFS 2010

    - by Martin Hinshelwood
    What do you do if you run a couple of hotfixes against your TFS 2010 server and you start to see seem odd behaviour? A customer of mine encountered that very problem, but they could not just, or at least not easily, go back a version.   You see, around the time of the TFS 2010 launch this company decided to upgrade their entire 250+ development team from TFS 2008 to TFS 2010. They encountered a few problems, owing mainly to the size of their TFS deployment, and the way they were using TFS. They were not doing anything wrong, but when you have the largest deployment of TFS outside of Microsoft you tend to run into problems that most people will never encounter. We are talking half a terabyte of source control in TFS with over 80 proxy servers. Its certainly the largest deployment I have ever heard of. When they did their upgrade way back in April, they found two major flaws in the product that meant that they had to back out of the upgrade and wait for a couple of hotfixes. KB983504 – Hotfix KB983578 – Patch KB2401992 -Hotfix In the time since they got the hotfixes they have run 6 successful trial migrations, but we are not talking minutes or hours here. When you have 400+ GB of data it takes time to copy it around. It takes time to do the upgrade and it takes time to do a backup. Well, last week it was crunch time with their developers off for Christmas they had a window of opportunity to complete the upgrade. Now these guys are good, but they wanted Northwest Cadence to be available “just in case”. They did not expect any problems as they already had 6 successful trial upgrades. The problems surfaced around 20 hours in after the first set of hotfixes had been applied. The new Team Project Collection, the only thing of importance, had disappeared from the Team Foundation Server Administration console. The collection would not reattach either. It would not even list the new collection as attachable! Figure: We know there is a database there, but it does not This was a dire situation as 20+ hours to repeat would leave the customer over time with 250+ developers sitting around doing nothing. We tried everything, and then we stumbled upon the command of last resort. TFSConfig Recover /ConfigurationDB:SQLServer\InstanceName;TFS_ConfigurationDBName /CollectionDB:SQLServer\instanceName;"Collection Name" -http://msdn.microsoft.com/en-us/library/ff407077.aspx WARNING: Never run this command! Now this command does something a little nasty. It assumes that there really should not be anything wrong and sets about fixing it. It ignores any servicing levels in the Team Project Collection database and forcibly applies the latest version of the schema. I am sure you can imagine the types of problems this may cause when the schema is updated leaving the data behind. That said, as far as we could see this collection looked good, and we were even able to find and attach the team project collection to the Configuration database. Figure: After attaching the TPC it enters a servicing mode After reattaching the team project collection we found the message “Re-Attaching”. Well, fair enough that sounds like something that may need to happen, and after checking that there was disk IO we left it to it. 14+ hours later, it was still not done so the customer raised a priority support call with MSFT and an engineer helped them out. Figure: Everything looks good, it is just offline. Tip: Did you know that these logs are not represented in the ~/Logs/* folder until they are opened once? The engineer dug around a bit and listened to our situation. He knew that we had run the dreaded “tfsconfig restore”, but was not phased. Figure: This message looks suspiciously like the wrong servicing version As it turns out, the servicing version was slightly out of sync with the schema. KB Schema Successful           KB983504 341 Yes   KB983578 344 sort of   KB2401992 360 nope   Figure: KB, Schema table with notation to its success The Schema version above represents the final end of run version for that hotfix or patch. The only way forward The problem was that the version was somewhere between 341 and 344. This is not a nice place to be in and the engineer give us the  only way forward as the removal of the servicing number from the database so that the re-attach process would apply the latest schema. if his sounds a little like the “tfsconfig recover” command then you are exactly right. Figure: Sneakily changing that 3 to a 1 should do the trick Figure: Changing the status and dropping the version should do it Now that we have done that we should be able to safely reattach and enable the Team Project Collection. Figure: The TPC is now all attached and running You may think that this is the end of the story, but it is not. After a while of mulling and seeking expert advice we came to the opinion that the database was, for want of a better term, “hosed”. There could well be orphaned data in there and the likelihood that we would have problems later down the line is pretty high. We contacted the customer back and made them aware that in all likelihood the repaired database was more like a “cut and shut” than anything else, and at the first sign of trouble later down the line was likely to split in two. So with 40+ hours invested in getting this new database ready the customer threw it away and started again. What would you do? Would you take the “cut and shut” to production and hope for the best?

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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  • Is Data Science “Science”?

    - by BuckWoody
    I hold the term “science” in very high esteem. I grew up on the Space Coast in Florida, and eventually worked at the Kennedy Space Center, surrounded by very intelligent people who worked in various scientific fields. Recently a new term has entered the computing dialog – “Data Scientist”. Since it’s not a standard term, it has a lot of definitions, and in fact has been disputed as a correct term. After all, the reasoning goes, if there’s no such thing as “Data Science” then how can there be a Data Scientist? This argument has been made before, albeit with a different term – “Computer Science”. In Peter Denning’s excellent article “Is Computer Science Science” (April  2005/Vol. 48, No. 4 COMMUNICATIONS OF THE ACM) there are many points that separate “science” from “engineering” and even “art”.  I won’t repeat the content of that article here (I recommend you read it on your own) but will leverage the points he makes there. Definition of Science To ask the question “is data science ‘science’” then we need to start with a definition of terms. Various references put the definition into the same basic areas: Study of the physical world Systematic and/or disciplined study of a subject area ...and then they include the things studied, the bodies of knowledge and so on. The word itself comes from Latin, and means merely “to know” or “to study to know”. Greek divides knowledge further into “truth” (episteme), and practical use or effects (tekhne). Normally computing falls into the second realm. Definition of Data Science And now a more controversial definition: Data Science. This term is so new and perhaps so niche that the major dictionaries haven’t yet picked it up (my OED reference is older – can’t afford to pop for the online registration at present). Researching the term's general use I created an amalgam of the definitions this way: “Studying and applying mathematical and other techniques to derive information from complex data sets.” Using this definition, data science certainly seems to be science - it's learning about and studying some object or area using systematic methods. But implicit within the definition is the word “application”, which makes the process more akin to engineering or even technology than science. In fact, I find that using these techniques – and data itself – part of science, not science itself. I leave out the concept of studying data patterns or algorithms as part of this discipline. That is actually a domain I see within research, mathematics or computer science. That of course is a type of science, but does not seek for practical applications. As part of the argument against calling it “Data Science”, some point to the scientific method of creating a hypothesis, testing with controls, testing results against the hypothesis, and documenting for repeatability.  These are not steps that we often take in working with data. We normally start with a question, and fit patterns and algorithms to predict outcomes and find correlations. In this way Data Science is more akin to statistics (and in fact makes heavy use of them) in the process rather than starting with an assumption and following on with it. So, is Data Science “Science”? I’m uncertain – and I’m uncertain it matters. Even if we are facing rampant “title inflation” these days (does anyone introduce themselves as a secretary or supervisor anymore?) I can tolerate the term at least from the intent that we use data to study problems across a wide spectrum, rather than restricting it to a single domain. And I also understand those who have worked hard to achieve the very honorable title of “scientist” who have issues with those who borrow the term without asking. What do you think? Science, or not? Does it matter?

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • Key Windows Phone Development Concepts

    - by Tim Murphy
    As I am doing more development in and out of the enterprise arena for Windows Phone I decide I would study for the 70-599 test.  I generally take certification tests as a way to force me to dig deeper into a technology.  Between the development and studying I decided it would be good to put a post together of key development features in Windows Phone 7 environment.  Contrary to popular belief the launch of Windows Phone 8 will not obsolete Windows Phone 7 development.  With the launch of 7.8 coming shortly and people who will remain on 7.X for the foreseeable future there are still consumers needing these apps so don’t throw out the baby with the bath water. PhoneApplicationService This is a class that every Windows Phone developer needs to become familiar with.  When it comes to application state this is your go to repository.  It also contains events that help with management of your application’s lifecycle.  You can access it like the following code sample. 1: PhoneApplicationService.Current.State["ValidUser"] = userResult; DeviceNetworkInformation This class allows you to determine the connectivity of the device and be notified when something changes with that connectivity.  If you are making web service calls you will want to check here before firing off. I have found that this class doesn’t actually work very well for determining if you have internet access.  You are better of using the following code where IsConnectedToInternet is an App level property. private void Application_Launching(object sender, LaunchingEventArgs e){ // Validate user access if (Microsoft.Phone.Net.NetworkInformation.NetworkInterface.NetworkInterfaceType != Microsoft.Phone.Net.NetworkInformation.NetworkInterfaceType.None) { IsConnectedToInternet = true; } else { IsConnectedToInternet = false; } NetworkChange.NetworkAddressChanged += new NetworkAddressChangedEventHandler(NetworkChange_NetworkAddressChanged);}void NetworkChange_NetworkAddressChanged(object sender, EventArgs e){ IsConnectedToInternet = (Microsoft.Phone.Net.NetworkInformation.NetworkInterface.NetworkInterfaceType != Microsoft.Phone.Net.NetworkInformation.NetworkInterfaceType.None);} Push Notification Push notification allows your application to receive notifications in a way that reduces the application’s power needs. This MSDN article is a good place to get the basics of push notification, but you can see the essential concept in the diagram below.  There are three types of push notification: toast, Tile and raw.  The first two work regardless of the state of the application where as raw messages are discarded if your application is not running.   Live Tiles Live tiles are one of the main differentiators of the Windows Phone platform.  They allow users to find information at a glance from their start screen without navigating into individual apps.  Knowing how to implement them can be a great boost to the attractiveness of your application. The simplest step-by-step explanation for creating live tiles is here. Local Database While your application really only has Isolated Storage as a data store there are some ways of giving you database functionality to develop against.  There are a number of open source ORM style solutions.  Probably the best and most native way I have found is to use LINQ to SQL.  It does take a significant amount of setup, but the ease of use once it is configured is worth the cost.  Rather than repeat the full concepts here I will point you to a post that I wrote previously. Tasks (Bing, Email) Leveraging built in features of the Windows Phone platform is an easy way to add functionality that would be expensive to develop on your own.  The classes that you need to make yourself familiar with are BingMapsDirectionsTask and EmailComposeTask.  This will allow your application to supply directions and give the user an email path to relay information to friends and associates. Event model Because of the ability for users to switch quickly to switch to other apps or the home screen is just one reason why knowing the Windows Phone event model is important.  You need to be able to save data so that if a user gets a phone call they can come back to exactly where they were in your application.  This means that you will need to handle such events as Launching, Activated, Deactivated and Closing at an application level.  You will probably also want to get familiar with the OnNavigatedTo and OnNavigatedFrom events at the page level.  These will give you an opportunity to save data as a user navigates through your app. Summary This is just a small portion of the concepts that you will use while building Windows Phone apps, but these are some of the most critical.  With the launch of Windows Phone 8 this list will probably expand.  Take the time to investigate these topics further and try them out in your apps. del.icio.us Tags: Windows Phone 7,Windows Phone,WP7,Software Development,70-599

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  • Making a ViewFlipper like the Home Screen using MotionEvent.ACTION_MOVE

    - by DJTripleThreat
    Ok I have a ViewFlipper with three LinearLayouts nested inside it. It defaults to showing the first one. This code: // Assumptions in my Activity class: // oldTouchValue is a float // vf is my view flipper @Override public boolean onTouchEvent(MotionEvent touchEvent) { switch (touchEvent.getAction()) { case MotionEvent.ACTION_DOWN: { oldTouchValue = touchEvent.getX(); break; } case MotionEvent.ACTION_UP: { float currentX = touchEvent.getX(); if (oldTouchValue < currentX) { vf.setInAnimation(AnimationHelper.inFromLeftAnimation()); vf.setOutAnimation(AnimationHelper.outToRightAnimation()); vf.showNext(); } if (oldTouchValue > currentX) { vf.setInAnimation(AnimationHelper.inFromRightAnimation()); vf.setOutAnimation(AnimationHelper.outToLeftAnimation()); vf.showPrevious(); } break; } case MotionEvent.ACTION_MOVE: { // TODO: Some code to make the ViewFlipper // act like the home screen. break; } } return false; } public static class AnimationHelper { public static Animation inFromRightAnimation() { Animation inFromRight = new TranslateAnimation( Animation.RELATIVE_TO_PARENT, +1.0f, Animation.RELATIVE_TO_PARENT, 0.0f, Animation.RELATIVE_TO_PARENT, 0.0f, Animation.RELATIVE_TO_PARENT, 0.0f); inFromRight.setDuration(350); inFromRight.setInterpolator(new AccelerateInterpolator()); return inFromRight; } public static Animation outToLeftAnimation() { Animation outtoLeft = new TranslateAnimation( Animation.RELATIVE_TO_PARENT, 0.0f, Animation.RELATIVE_TO_PARENT, -1.0f, Animation.RELATIVE_TO_PARENT, 0.0f, Animation.RELATIVE_TO_PARENT, 0.0f); outtoLeft.setDuration(350); outtoLeft.setInterpolator(new AccelerateInterpolator()); return outtoLeft; } // for the next movement public static Animation inFromLeftAnimation() { Animation inFromLeft = new TranslateAnimation( Animation.RELATIVE_TO_PARENT, -1.0f, Animation.RELATIVE_TO_PARENT, 0.0f, Animation.RELATIVE_TO_PARENT, 0.0f, Animation.RELATIVE_TO_PARENT, 0.0f); inFromLeft.setDuration(350); inFromLeft.setInterpolator(new AccelerateInterpolator()); return inFromLeft; } public static Animation outToRightAnimation() { Animation outtoRight = new TranslateAnimation( Animation.RELATIVE_TO_PARENT, 0.0f, Animation.RELATIVE_TO_PARENT, +1.0f, Animation.RELATIVE_TO_PARENT, 0.0f, Animation.RELATIVE_TO_PARENT, 0.0f); outtoRight.setDuration(350); outtoRight.setInterpolator(new AccelerateInterpolator()); return outtoRight; } } ... handles the view flipping but the animations are very "on/off". I'm wondering if someone can help me out with the last part. Assuming that I can access the LinearLayouts, is there a way where I can set the position of the layouts based on deltaX and deltaY? Someone gave me this link: https://android.git.kernel.org/?p=platform/frameworks/base.git;a=blob;f=core/java/android/view/animation/TranslateAnimation.java;h=d2ff754ac327dda0fe35e610752abb78904fbb66;hb=HEAD and said I should refer to the applyTransformation method for hints on how to do this but I don't know how to repeat this same behavior.

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  • asp.net mvc2 - controller for master page and code organization

    - by ile
    I've just finished my first ASP.NET MVC (2) CMS. Next step is to build website that will show data from CMS's database. This is website design: #1 (Red box) - displays article categories. ViewModel: public class CategoriesDisplay { public CategoriesDisplay() { } public int CategoryID { set; get; } public string CategoryTitle { set; get; } } #2 (Brown box) - displays last x articles; skips those from green box #3. Viewmodel: public class ArticleDisplay { public ArticleDisplay() { } public int CategoryID { set; get; } public string CategoryTitle { set; get; } public int ArticleID { set; get; } public string ArticleTitle { set; get; } public string URLArticleTitle { set; get; } public DateTime ArticleDate; public string ArticleContent { set; get; } } #3 (green box) - Displays last x articles. Uses the same ViewModel as brown box #2 #4 (blue box) - Displays list of upcoming events. Uses dataContext.Model.Event as ViewModel Boxes #1, #2 and #4 will repeat all over the site and they are part of Master Page. So, my question is: what is the best way to transfer this data from Model to Controller and finally to View pages? Should I make a controller for master page and ViewModel class that will wrap all this classes together OR Should I create partial Views for every of these boxes and make each of them inherit appropriate class (if it is even possible that it works this way?) OR Should I put this repeated code in all controllers and all additional data transfer via ViewData, which would be probably the worse way :) OR There is maybe a better and more simple way but I don't know/see it? Thanks in advance, Ile EDIT: If your answer is #1, then please explain how to make a controller for master page! EDIT 2: In this tutorial is described how to pass data to master page using abstract class: http://www.asp.net/LEARN/mvc/tutorial-13-cs.aspx In "Listing 5 – Controllers\MoviesController.cs", data is retrieved directly from database using LINQ, not from repository. So, I wonder if this is just in this tutorial, or there is some trick here and repository can't/shouldn't be used?

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  • Why does my layout repeats in device but looks fine on emulator when an image is added in a Relative Layout?

    - by Honey H
    let me try to explain clearly with what I want here. I have a RelativeLayout that contains a header image and the content below it. Now, when i have a header image and a list view below it, the page fits the screen in the device properly, the layout does not repeat. But when I place an image below the header image, the layout repeats in the device. Meaning i could see 2 header images in the device. Some page, I could see half of the header image that is not supposed to be there (repeated header image). However, in emulator, all the pages looks fine and fit the screen nicely. I tried changing to LinearLayout, RelativeLayout inside LinearLayout, Relative Layout, it gave me the same outcome. I hope someone could tell me why this happened. Thanks. Attached is my layout. <?xml version="1.0" encoding="utf-8"?> <RelativeLayout xmlns:android="http://schemas.android.com/apk/res/android" android:layout_width="fill_parent" android:layout_height="fill_parent" android:orientation="vertical" android:background="@drawable/bg" > <ImageView android:id="@+id/header" android:contentDescription="@string/image" android:src= "@drawable/header" android:layout_width="fill_parent" android:layout_height="wrap_content" android:adjustViewBounds="true" android:scaleType="centerCrop"/> <RelativeLayout android:layout_width="wrap_content" android:layout_height="wrap_content" android:layout_centerInParent="true" android:orientation="vertical" > <ImageView android:id="@+id/journal" android:layout_width="150dp" android:layout_height="150dp" android:layout_alignTop="@+id/kick" android:adjustViewBounds="true" android:contentDescription="@string/image" android:padding="10dp" android:src="@drawable/favourite_journal" /> <ImageView android:id="@+id/kick" android:layout_width="150dp" android:layout_height="150dp" android:layout_toRightOf="@+id/journal" android:layout_below="@+id/header" android:adjustViewBounds="true" android:contentDescription="@string/image" android:padding="10dp" android:src="@drawable/favourite_kick" /> <ImageView android:id="@+id/labour" android:layout_width="150dp" android:layout_height="150dp" android:layout_below="@+id/journal" android:layout_alignLeft="@+id/journal" android:adjustViewBounds="true" android:contentDescription="@string/image" android:padding="10dp" android:src="@drawable/favourite_labour" /> <ImageView android:id="@+id/share" android:layout_width="150dp" android:layout_height="150dp" android:layout_below="@+id/kick" android:layout_alignLeft="@+id/kick" android:adjustViewBounds="true" android:contentDescription="@string/image" android:padding="10dp" android:src="@drawable/favourite_share" /> </RelativeLayout> </RelativeLayout>

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  • jQuery doesn't work in IE8?

    - by Wade D Ouellet
    Hi, I am working on a site here: mfm.treethink.net All the jquery works fine in Firefox, Chrome and Safari but on IE8 it gives me errors and the banner at the top doesn't work (which uses the crossSlide jQuery plugin) and as well the image rollovers don't work with the colour change. IE8 is telling me that the errors are on lines 53, 134 and 149 in the source, all of those lines are where the jquery function is declared. $(document).ready(function(){ I am running jquery 1.4. Oddly enough, the other piece of jQuery I have on that page works, the artist browse/select menu on the right. But the banner and image rollovers don't. Here are all the scripts I'm running: 1: the banner - doesn't work in IE8 <script type="text/javascript"> $(function() { $('#banner').crossSlide({ sleep: 5, fade: 1 }, [ <?php $pages = get_posts('numberposts=2000&post_type=artist&post_status=publish'); $i = 1; foreach( $pages as $page ) { $content = $page->post_title; if( empty($content) ) continue; $content = apply_filters('the_content', $content); ?> { src: '/wp-content/uploads/<?php echo $page->post_name ?>.jpg' }, <?php $i++; } ?> ]); }); </script> 2 - image rollovers - doesn't work in IE8 <script type="text/javascript"> $(function(){ $("ul#artists li").hover(function() { /* On hover */ var thumbOver = $(this).find("img").attr("src"); /* Find image source */ /* Swap background */ $(this).find("a.thumb").css({'background' : 'url(' + thumbOver + ') center bottom no-repeat'}); $(this).find("span").stop().fadeTo('fast', 0 , function() { $(this).hide() }); } , function() { $(this).find("span").stop().fadeTo('fast', 1).show(); }); }); </script> 3 - the artist select - works in IE 8 <script> $("#browse-select").change(function() { window.location.href = $(this).val(); }); </script> These scripts were done by referencing previously made scripts, like I said I'm still new to jQuery. The second works in IE8 and the first one is the one that doesn't. I noticed the third one, the only one working, is written differently than the first two non-working ones without a function declaration at the top. Could this have anything to do with it? Any help figuring out this problem would be so appreciated. Thanks a lot, Wade

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  • How to change Jquery UI Slider handle

    - by Tom
    I want to modify the stock JQuery UI slider so that the handle has a arrow on it rather than being a square. i.e. I want to use a custom image as the handle. There are a few tutorials that do it: http://jqueryfordesigners.com/slider-gallery/ http://www.ryancoughlin.com/2008/11/04/using-the-jquery-ui-slider/ http://www.keepthewebweird.com/creating-a-nice-slider-with-jquery-ui/ But I can't get it to work. The following code results in a stationary handle image: <!DOCTYPE html> <html> <head> <link type="text/css" href="http://jqueryui.com/latest/themes/base/ui.all.css" rel="stylesheet" /> <script type="text/javascript" src="http://jqueryui.com/latest/jquery-1.3.2.js"></script> <script type="text/javascript" src="http://jqueryui.com/latest/ui/ui.core.js"></script> <script type="text/javascript" src="http://jqueryui.com/latest/ui/ui.slider.js"></script> <style type="text/css"> #myhandle {position: absolute;z-index: 100;height: 25px;width: 35px;top: auto;background: url(http://stackoverflow.com/content/img/so/vote-arrow-down.png) no-repeat;} </style> <script type="text/javascript"> $(document).ready(function(){ $("#slider").slider({handle: '#myhandle'}); }); </script> </head> <body> <div id="slider"><div id="myhandle"></div></div> </body> </html> It is as if JQuery doesn't pick up that I want to use the myhandle id for the handle. I'm wondering: Do I need a plugin for JQuery to recognise the handle option? (it is not documented in http://docs.jquery.com/UI/Slider). Or perhaps it only worked in an old version of JQuery? Any ideas?

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  • UML assignment question

    - by waitinforatrain
    Hi guys, Sorry, I know this is a very lame question to ask and not of any use to anyone else. I have an assignment in UML due tomorrow and I don't even know the basics (all-nighter ahead!). I'm not looking for a walkthrough, I simply want your opinion on something. The assignment is as follows (you only need to skim over it!): ============= Gourmet Surprise (GS) is a small catering firm with five employees. During a typical weekend, GS caters fifteen events with twenty to fifty people each. The business has grown rapidly over the past year and the owner wants to install a new computer system for managing the ordering and buying process. GS has a set of ten standard menus. When potential customers call, the receptionist describes the menus to them. If the customer decides to book an event (dinner, lunch, picnic, finger food etc.), the receptionist records the customer information (e.g., name, address, phone number, etc.) and the information about the event (e.g., place, date, time, which one of the standard menus, total price) on a contract. The customer is then faxed a copy of the contract and must sign and return it along with a deposit (often a credit card or by check) before the event is officially booked. The remaining money is collected when the catering is delivered. Sometimes, the customer wants something special (e.g., birthday cake). In this case, the receptionist takes the information and gives it to the owner who determines the cost; the receptionist then calls the customer back with the price information. Sometimes the customer accepts the price, other times, the customer requests some changes that have to go back to the owner for a new cost estimate. Each week, the owner looks through the events scheduled for that weekend and orders the supplies (e.g., plates) and food (e.g., bread, chicken) needed to make them. The owner would like to use the system for marketing as well. It should be able to track how customers learned about GS, and identify repeat customers, so that GS can mail special offers to them. The owner also wants to track the events on which GS sent a contract, but the customer never signed the contract and actually booked a GS. Exercise: Create an activity diagram and a use case model (complete with a set of detail use case descriptions) for the above system. Produce an initial domain model (class diagram) based on these descriptions. Elaborate the use cases into sequence diagrams, and include any state diagrams necessary. Finally use the information from these dynamic models to expand the domain model into a full application model. ============= In your opinion, do you think this question is asking me to come up with a package for an online ordering system to replace the system described above, or to create UML diagrams that facilitate the existing telephone-based system?

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  • WPF FlowDocument: force calculation of height etc. "off screen"

    - by Lars
    My target: a DocumentPaginator which takes a FlowDocument with a table, which splits the table to fit the pagesize and repeat the header/footer (special tagged TableRowGroups) on every page. For splitting the table I have to know the heights of its rows. While building the FlowDocument-table by code, the height/width of the TableRows are 0 (of course). If I assign this document to a FlowDocumentScrollViewer (PageSize is set), the heights etc. are calculated. Is this possible without using an UI-bound object? Instantiating a FlowDocumentScrollViewer which is not bound to a window doesn't force the pagination/calculation of the heights. This is how I determine the height of a TableRow (which works perfectly for documents shown by a FlowDocumentScrollViewer): FlowDocument doc = BuildNewDocument(); // what is the scrollviewer doing with the FlowDocument? FlowDocumentScrollViewer dv = new FlowDocumentScrollViewer(); dv.Document = doc; dv.Arrange(new Rect(0, 0, 0, 0)); TableRowGroup dataRows = null; foreach (Block b in doc.Blocks) { if (b is Table) { Table t = b as Table; foreach (TableRowGroup g in t.RowGroups) { if ((g.Tag is String) && ((String)g.Tag == "dataRows")) { dataRows = g; break; } } } if (dataRows != null) break; } if (dataRows != null) { foreach (TableRow r in dataRows.Rows) { double maxCellHeight = 0.0; foreach (TableCell c in r.Cells) { Rect start = c.ElementStart.GetCharacterRect(LogicalDirection.Forward); Rect end = c.ElementEnd.GetNextInsertionPosition(LogicalDirection.Backward).GetCharacterRect(LogicalDirection.Forward); double cellHeight = end.Bottom - start.Top; if (cellHeight > maxCellHeight) maxCellHeight = cellHeight; } System.Diagnostics.Trace.WriteLine("row " + dataRows.Rows.IndexOf(r) + " = " + maxCellHeight); } } Edit: I added the FlowDocumentScrollViewer to my example. The call of "Arrange" forces the FlowDocument to calculate its heights etc. I would like to know, what the FlowDocumentScrollViewer is doing with the FlowDocument, so I can do it without the UIElement. Is it possible?

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  • Android - Key Dispatching Timed Out

    - by Donal Rafferty
    In my Android application I am getting a very strange crash, when I press a button (Image) on my UI the entire application freezes and after a couple of seconds I getthe dreaded force close dialog appearing. Here is what gets printed in the log: WARN/WindowManager(88): Key dispatching timed out sending to package name/Activity WARN/WindowManager(88): Dispatch state: {{KeyEvent{action=1 code=5 repeat=0 meta=0 scancode=231 mFlags=8} to Window{432bafa0 com.android.launcher/com.android.launcher.Launcher paused=false} @ 1281611789339 lw=Window{432bafa0 com.android.launcher/com.android.launcher.Launcher paused=false} lb=android.os.BinderProxy@431ee8e8 fin=false gfw=true ed=true tts=0 wf=false fp=false mcf=Window{4335fc58 package name/Activity paused=false}}} WARN/WindowManager(88): Current state: {{null to Window{4335fc58 package name/Activity paused=false} @ 1281611821193 lw=Window{4335fc58 package name/Activity paused=false} lb=android.os.BinderProxy@434c9bd0 fin=false gfw=true ed=true tts=0 wf=false fp=false mcf=Window{4335fc58 package name/Activity paused=false}}} INFO/ActivityManager(88): ANR in process: package name (last in package name) INFO/ActivityManager(88): Annotation: keyDispatchingTimedOut INFO/ActivityManager(88): CPU usage: INFO/ActivityManager(88): Load: 5.18 / 5.1 / 4.75 INFO/ActivityManager(88): CPU usage from 7373ms to 1195ms ago: INFO/ActivityManager(88): package name: 6% = 1% user + 5% kernel / faults: 7 minor INFO/ActivityManager(88): system_server: 5% = 4% user + 1% kernel / faults: 27 minor INFO/ActivityManager(88): tiwlan_wifi_wq: 3% = 0% user + 3% kernel INFO/ActivityManager(88): mediaserver: 0% = 0% user + 0% kernel INFO/ActivityManager(88): logcat: 0% = 0% user + 0% kernel INFO/ActivityManager(88): TOTAL: 12% = 5% user + 6% kernel + 0% softirq INFO/ActivityManager(88): Removing old ANR trace file from /data/anr/traces.txt INFO/Process(88): Sending signal. PID: 1812 SIG: 3 INFO/dalvikvm(1812): threadid=7: reacting to signal 3 INFO/dalvikvm(1812): Wrote stack trace to '/data/anr/traces.txt' This is the code for the Button (Image): findViewById(R.id.endcallimage).setOnClickListener(new OnClickListener() { public void onClick(View v) { mNotificationManager.cancel(2); Log.d("Handler", "Endcallimage pressed"); if(callConnected) elapsedTimeBeforePause = SystemClock.elapsedRealtime() - stopWatch.getBase(); try { serviceBinder.endCall(lineId); } catch (RemoteException e) { e.printStackTrace(); } dispatchKeyEvent(new KeyEvent(KeyEvent.ACTION_DOWN,KeyEvent.FLAG_SOFT_KEYBOARD)); dispatchKeyEvent(new KeyEvent(KeyEvent.ACTION_UP, KeyEvent.KEYCODE_BACK)); } }); If I comment the following out the pressing of the button (image) doesn't cause the crash: try { serviceBinder.endCall(lineId); } catch (RemoteException e) { e.printStackTrace(); } The above code calls down through several levels of the app and into the native layer (NDK), could the call passing through several objects be leading to the force close? It seems unlikely as several other buttons do the same without issue. How about the native layer? Could some code I've built with the NDK be causing the issue? Any other ideas as to what the cause of the issue might be?

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  • DynamicMethod for ConstructorInfo.Invoke, what do I need to consider?

    - by Lasse V. Karlsen
    My question is this: If I'm going to build a DynamicMethod object, corresponding to a ConstructorInfo.Invoke call, what types of IL do I need to implement in order to cope with all (or most) types of arguments, when I can guarantee that the right type and number of arguments is going to be passed in before I make the call? Background I am on my 3rd iteration of my IoC container, and currently doing some profiling to figure out if there are any areas where I can easily shave off large amounts of time being used. One thing I noticed is that when resolving to a concrete type, ultimately I end up with a constructor being called, using ConstructorInfo.Invoke, passing in an array of arguments that I've worked out. What I noticed is that the invoke method has quite a bit of overhead, and I'm wondering if most of this is just different implementations of the same checks I do. For instance, due to the constructor matching code I have, to find a matching constructor for the predefined parameter names, types, and values that I have passed in, there's no way this particular invoke call will not end up with something it should be able to cope with, like the correct number of arguments, in the right order, of the right type, and with appropriate values. When doing a profiling session containing a million calls to my resolve method, and then replacing it with a DynamicMethod implementation that mimics the Invoke call, the profiling timings was like this: ConstructorInfo.Invoke: 1973ms DynamicMethod: 93ms This accounts for around 20% of the total runtime of this profiling application. In other words, by replacing the ConstructorInfo.Invoke call with a DynamicMethod that does the same, I am able to shave off 20% runtime when dealing with basic factory-scoped services (ie. all resolution calls end up with a constructor call). I think this is fairly substantial, and warrants a closer look at how much work it would be to build a stable DynamicMethod generator for constructors in this context. So, the dynamic method would take in an object array, and return the constructed object, and I already know the ConstructorInfo object in question. Therefore, it looks like the dynamic method would be made up of the following IL: l001: ldarg.0 ; the object array containing the arguments l002: ldc.i4.0 ; the index of the first argument l003: ldelem.ref ; get the value of the first argument l004: castclass T ; cast to the right type of argument (only if not "Object") (repeat l001-l004 for all parameters, l004 only for non-Object types, varying l002 constant from 0 and up for each index) l005: newobj ci ; call the constructor l006: ret Is there anything else I need to consider? Note that I'm aware that creating dynamic methods will probably not be available when running the application in "reduced access mode" (sometimes the brain just won't give up those terms), but in that case I can easily detect that and just calling the original constructor as before, with the overhead and all.

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