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  • CoreData: Sort and Section on Relationships

    - by David.Chu.ca
    I have two questions about using Core Data. Taking the typical case of Employee and Department as an example. The Employee entity has a relationship field "deparment" as to-one to Department, and the Department entity has a relationship "employee" as to-many to Employee entity. I would like to display all the employees in a TableView in sections of department's names. I think that the NSFetchedResultsController should use Employee as entity. I am not sure how to use Department's name as a sort criteria, since it is in an employee's relationship field department's name. Can you use "DepartmentName" as a sort and add this to Employee entity class as a method which will return department's name for a given employee? The second question is the section name. I would like to use department names as sections. Can I use the above method as sectionKeyPath's value for the NSFethedResultsController? Not sure if I am on the right track.

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  • Using NSPredicate to filter on both Core attribute and entity

    - by Ben Thompson
    I have two entities in core data (call them entityOne and entityTwo). I have a entityOne<---entityTwo relationship between them. I am now trying to code an NSPredicate to fetch entityTwo objects on the following basis: Fetch entityTwo objects that have a relationship with a specified entityOne object. Filter out those entityTwo objects which have no value for one of their attributes. I am best doing both of these in an NSPredicate or is there a better way? I am trying the following: NSPredicate *predicate = [NSPredicate predicateWithFormat:@"(attribute <> "") AND (relationship == entityOne"]; [request setPredicate:predicate]; Any pointers on coding great fully received.

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  • Database design efficiency with 1 to many relationships limited 1 to 3

    - by Joe
    This is in mysql, but its a database design issue. If you have a one to many relationship, like a bank customer to bank-accounts, typically you would have the table that records the bank-account information have a foreign key that keeps track of the relationship between account and customer. Now this follows the 3rd normal form thing and is a widely accepted way of doing it. Now lets say that you are going to limit a user to only having 3 accounts. The current database implementation will support this and nothing would need to change. But another way to do this would have 3 coloms in the account table that have the id of the 3 respective accounts in them. By the way this violates 1st normal form of db design. The question is what would be the advantage and disadvantages of having the user account relationship recored in this way over the traditional?

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  • How to represent a 3-way relation with JPA?

    - by simpatico
    A user may have several labels, and links. Then, a user associates a label (or more) to a link. How does one represent the later relationship? A solution could be a many-to-many relationship btw user and link with the optional attribute label. http://en.wikibooks.org/wiki/Java_Persistence/ManyToMany#Mapping_a_Join_Table_with_Additional_Columns In this case the relationship btw user and label may better be 'virtual'. Any alternative I'm not seeing? PS: I've used google bookmarks terminology, as it matches my case quite well.

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  • What protocols will/are ISPs use for IPv6 deployment?

    - by rbeede
    Currently ISPs deal out addresses via DHCP for IPv4 dynamic (single) addresses. What protocol will/are ISPs going to use for IPv6 when they can hand a customer an entire /64 (or /48 if they are nice) block? DHCPv6, RA? For ISPs that support true end-to-end IPv6 will they provide gateway devices (similar to cable modem or true DSL bridges for example) that receive border information for that specific customer? I'm just trying to get an idea of how your common residential service customer will have to configure things in an IPv6 Internet (whenever that comes). Will it be something customers are expected to statically configure on their home wireless router? Today with IPv4 I do it like this: Modem (bridge) passes public IPv4 obtained via DHCPv4 from ISP to second device (wireless router). It in turn has its own DHCPv4 service it provides on the internal lan.

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  • fields_for to stop pluralizing.

    - by Dmitriy Likhten
    I have a fields_for tag, where I specify the prefix (lets say for some good reasons), and this is supposed to represent a one-to-one relationship. I am trying to represent a relationship widget has_many thingamagigs thingamagig has_one whatchamacallit The field_for code is: fields_for "widgt[thingamagigs_attributes][][whatchamacallit_attributes]", thingamagig.whatchamacallit do |x| which generates names (wrongly): widget[thingamagigs_attributes][][whatchamacallit_attributes][][value] The better solution would be t.fields_for :whatchamacallit do |x| where t = fields_for the thingamagig... However if I do that, the following names are generated widgt[thingamagigs_attributes][whatchamacallit_attributes][] which is completely wrong as all other fields for a thingamagig is... widgt[thingamagigs_attributes][][name] So in all cases I am screwed. The original field_for using a string cannot be used with accepts_nested_attributes_for :whatchamacallit since whatchamacallit is a singular relationship and an object is expected not an array. The second fields_for will simply not work because rails cannot parse the params object correctly. Is there a way to tell the first forms_for to not add the [] after [whatchamacallit_attributes] in all field names?

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  • NRF Online Merchandising Workshop: Where Online Retailers Are Focusing for Holiday and Beyond

    - by Rose Spicer-Oracle
    0 0 1 1204 6863 Oracle Corporation 57 16 8051 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Last month we attended the NRF Online Merchandising Workshop in LA, and it was a great opportunity to catch up with our customers, meet new retailers, and hear some great presentations from VF Corporation, Zazzle, Julep Beauty, Backcountry, eBags and more. The one-on-one conversations with Merchants and the keynote presentations carry the same themes across companies of all sizes and across verticals. With only 125 days left (and counting) until Black Friday, these conversations provided some great insight in to what’s top of mind for retailers during the most stressful time of their year, and a sneak peek in to what they will deliver this holiday season.  Some of the most popular topics were: When to start promoting for holiday: seems like a funny conversation to have in July, but a number of retailers said they already had their holiday shopping gift guides live on their site, and it was attracting a significant portion of their onsite traffic. When it comes to timing, most retailers were questioning when to begin their holiday promotions -- carefully balancing when to release pricing and specials, and knowing that customers are holding out for last-minute deals and price drops. Many retailers noted the frustrations around transparent pricing by Amazon and a few other mega-retailers last year, publishing their “lowest prices of the season” as early as October – ensuring shoppers that those prices were the best they could get all season long. Many retailers felt their hands were forced to drop prices. Others kept their set pricing with negative customer reaction, causing some to miss their holiday goals. The pressure is on, and most retailers identified November 1 as their target start date for the holiday promotions blitz. Some are even waiting for the big guys to release their “lowest prices of the season” guides and will then follow suit.      Attribution is tough – and a huge focus: understanding the path to conversion is a tough nut to crack, especially in the new omnichannel world where consumers use multiple touchpoints to make a single purchase, and internal management wants to know hard data. This has lead many retailers to invest in attribution; carefully tracking their online marketing efforts to determine what gets “credit” for the sale, instead of giving credit to the “last click.” Retailers noted that it is very difficult to determine the numbers when online and offline worlds collide – like when a shopper uses digital channels for research and then makes a purchase in a store. As one of the presenters from The North Face mentioned in her keynote, a key to enabling better customer service and satisfaction when it comes to converged online and offline sales is training the in-store staff, and creating a culture where it eventually “doesn’t matter what group gets the credit” if they all add to the sale. No doubt, the area of attribution will be a big area of retail investment in the coming years.      How to plan for the converged world: planning to ensure inventory gets where it needs to be was another concern. In conversations with retailers, we advised them to analyze customer patterns: where shoppers purchase items, where the items were sourced from and even where items are returned. This analysis is very valuable in determining inventory plans. From there, retailers can more accurately plan and allocate inventory to support both the online and offline customer behavior. As we head into the holiday season, the need for accurate enterprise-wide inventory visibility, and providing that information to associates, is even more critical to the brand-wide customer experience.       Improving the search / navigation / usability of the site(s): Aside from some of the big ideas and standard holiday pricing pressure, most conversations we had centered around continuing to improve the basics of the site. Reinvesting in search and navigation came up time and time again (FitForCommerce blogged about what a big topic it was at the event as well). Obviously getting shoppers on their path quickly and allowing them to find what they need fast is critical, but it was definitely interesting to hear just how much effort is still going in to honing the search and navigation experience. Adding new elements to search and navigation like typeahed, inventive navigation refinements, and new navigation categories like gift guides, specialized boutiques and flash sales were top of mind, in addition to searchandising and making search-driven product recommendations. (Oracle can help!)       Reducing cart abandonment: always a hot topic that is top of mind for every online retailer. Getting shoppers to the cart is often less then half the battle; getting them to click “buy” and complete the transaction is much more difficult. While retailers carefully study the checkout process and where shoppers tend to bounce, they know that how they design their checkout page is critical. We’re all online shoppers in our personal lives and we know how frustrating it can be when total prices are not transparent (i.e. shipping, processing, taxes is not included until the very last possible screen before clicking that buy button). Online retailers are struggling with where in the checkout process to surface the total price to be charged to reduce cart abandonment, while not showing the total figure too early in the process that it keeps shoppers from getting to checkout altogether. Recent research shows that providing total pricing prior to the checkout process dramatically reduces cart abandonment – as it serves as a filter to those shopping within a specific price band. Much of the cart abandonment discussion leads us to…       The free shipping / free returns question: it’s no secret that because of Amazon and programs like Prime, consumers expect free shipping, much to the chagrin of the smaller retailer. The reality is that if you’re not a mega-retailer, shipping is an expensive part of doing business that doesn’t allow most retailers to keep their prices low and offer free shipping. This has many retailers venturing out on the “free returns” path, especially in apparel. A number of retailers we spoke with are testing a flat rate shipping fee with free returns to see if they can crack the price threshold where shoppers are willing to pay for shipping with an added service. But, free shipping remains king.      Social ads and retargeting: they are working, but do they turn off consumers? That’s the big question. Every retailer we spoke with during a roundtable on the topic said that social ads and retargeting (where that pair of boots you’re been eyeing on a site magically follows you around the Internet) work and are meeting campaign goals. The larger question many retailers are asking is if this type of tactic is turning off a large number of shoppers, even if these campaigns are meeting their early goals. Retailers also mentioned that Facebook ads are working very well for them, especially when it comes to new customer acquisition, serving as a complimentary a channel to SEO when it comes to engaging new customers. While there are always new things to experiment with in retail, standard challenges are top of mind as retailers scramble to get ready for holiday. It will undoubtedly be another record-breaking online shopping season, but as retailers get more and more advanced with each Black Friday, expect some exciting things. This excitement needs to be backed by sound solutions and optimized operations. Then again, consumers are expecting more than ever, so I don’t doubt that retailers are already thinking about the possibilities of holiday 2015… and beyond. Customers who read this article, also found value in the following stories: Personalization for Retail: http://blogs.oracle.com/retail/entry/personalization_for_retailShop Direct User Experience Focus Drives Sales:https://blogs.oracle.com/retail/entry/shop_direct_user_experience_focusMaking Waves: Australian Online Retailer SurfStitch: https://blogs.oracle.com/oracleretail/entry/surf_stitchWhat’s new in Oracle Commerce v11.1 for RetailWhat the Content+Commerce Equation is Missing

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  • Advanced Oracle SOA Suite Oracle Open World 2012 SOA Presentations

    - by JuergenKress
    The list below only includes SOA presentations delivered or moderated by Oracle SOA Product Management. For a complete list of Oracle Open World 2012 presentations, please go here. Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge Using the Right Tools, Techniques, and Technologies for Integration Projects Administration and Management Essentials for Oracle SOA Suite 11g Extreme Performance and Scale Delivered by SOA on Oracle Exalogic Successful Application Integration and SOA Projects: Customer Panel How to Integrate Cloud Applications with Oracle SOA Suite Transforming the Utilities Industry with Oracle Fusion Middleware Cloud and On-Premises Applications Integration, Using Oracle Integration Adapters Delivering High Value B2B Gateways with Oracle SOA Suite 11g Implementing Successful Healthcare Applications with Oracle SOA Suite Migrating to Oracle SOA Suite: A Sun Java CAPS Customer Experience If Mobile Enablement Is on Your Mind, Oracle SOA Suite and Oracle Service Bus Can Help Building Shared Services Infrastructure with Oracle Service Bus: Customer Panel SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OOW,OOW presentations,OOW soa ppt,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Oracle is a Leader again in Gartner’s Magic Quadrant for E-commerce

    - by David Dorf
    Although e-commerce represents only 10% of the typical brick-and-mortar retailer’s sales, that percentage continues to climb.  So it’s no wonder that many retailers are considering the purchase of new e-commerce platforms to provide a commerce experience that keeps customers coming back.  And once again, Oracle and IBM lead the pack, identified as leaders in Gartner’s 2013 Magic Quadrant for E-Commerce along with hybris.  Many retailers are realizing the need to support Commerce Anywhere, allowing customers to interact with brands on their own terms.  Gartner reinforces this trend saying, “E-commerce is moving beyond just an online selling channel to integrated platforms delivering a unified customer experience. Traditionally, most organizations have been investing in the online channels with the objective of driving additional sales. However, customers increasingly are expecting a seamless buying experience across all channels, and e-commerce is a critical part of this evolution since it is a point where other channels are integrating to synchronize the customer experience across channels." Oracle saw this trend coming and acquired ATG, FatWire, and Endeca, all leaders in their respective markets, starting back in 2010.  The assets have been combined as Oracle Commerce and represent a comprehensive solution for retailers to sell via the Web while offering the best customer experience possible.  Retailers like JCPenney, American Apparel, and Kohl’s have recently licensed Oracle Commerce as part of their transformations. In the next two years we’ll begin to see more separation between the retailers that have a Commerce Anywhere strategy, and those that continue to flail with separate channels.  Integrating online and offline commerce, along with mobile and social aspects are becoming crucial to success in the industry.

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  • Keyboard locking up in Visual Studio 2010

    - by Jim Wang
    One of the initiatives I’m involved with on the ASP.NET and Visual Studio teams is the Tactical Test Team (TTT), which is a group of testers who dedicate a portion of their time to roaming around and testing different parts of the product.  What this generally translates to is a day and a bit a week helping out with areas of the product that have been flagged as risky, or tackling problems that span both ASP.NET and Visual Studio.  There is also a separate component of this effort outside of TTT which is to help with customer scenarios and design. I enjoy being on TTT because it allows me the opportunity to look at the entire product and gain expertise in a wide range of areas.  This week, I’m looking at Visual Studio 2010 performance problems, and this gem with the keyboard in Visual Studio locking up ended up catching my attention. First of all, here’s a link to one of the many Connect bugs describing the problem: Microsoft Connect I like this problem because it really highlights the challenges of reproducing customer bugs.  There aren’t any clear steps provided here, and I don’t know a lot about your environment: not just the basics like our OS version, but also what third party plug-ins or antivirus software you might be running that might contribute to the problem.  In this case, my gut tells me that there is more than one bug here, just by the sheer volume of reports.  Here’s another thread where users talk about it: Microsoft Connect The volume and different configurations are staggering.  From a customer perspective, this is a very clear cut case of basic functionality not working in the product, but from our perspective, it’s hard to find something reproducible: even customers don’t quite agree on what causes the problem (installing ReSharper seems to cause a problem…or does it?). So this then, is the start of a QA investigation. If anybody has isolated repro steps (just comment on this post) that they can provide this will immensely help us nail down the issue(s), but I’ll be doing a multi-part series on my progress and methodologies as I look into the problem.

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  • Get Ready to Meet Oracle GoldenGate 11gR2 at OpenWorld

    - by Irem Radzik
      Oracle GoldenGate 11g Release 2 could not come at a better time. At Oracle OpenWorld 2012 we have a great set of sessions and demos for Oracle GoldenGate users: deep dives into the new features of Oracle GoldenGate 11gR2, as well as great customer presentations from Comcast, Bank of America, Turk Telekom, Ticketmaster, St. Jude Medical Center, and more. Here are 3 must-attend sessions for GoldenGate users and for those who want to get to know GoldenGate’s capabilities: Real-World Zero-Downtime Operations with Oracle GoldenGate: Customer Panel Oct 1st 1:45 PM Moscone West – 3005 Oracle GoldenGate 11g Release 2 New Features Oct 1st 3:15 PM Moscone West – 3005 Real-World Operational Reporting with Oracle GoldenGate: Customer Panel Oct 2nd 11:45 AM Moscone West - 3005 For a full list of GoldenGate and data integration sessions, please check out our Focus-On for Data Integration. Similar to last year, Hands-on-Labs will be available for those who want to experience the power of GoldenGate first hand. One of these instructor-led sessions provides “Deep Dive into Oracle GoldenGate” will be held on Thursday Oct 4th 11:15am at Marriott Marquis - Salon ½. I expect the spots will fill out fast in this session. Oracle GoldenGate Demos will be running Monday through Wednesday in Moscone South in both Oracle Database and Oracle Fusion Middleware sections of the Oracle demo grounds. We will be showcasing: Monitoring Oracle GoldenGate for End-to-End Visibility Oracle GoldenGate 11gR2 New Features Oracle GoldenGate 11gR2: Real-Time, Transactional Database Replication Oracle GoldenGate Veridata Oracle Maximum Availability Architecture If you are not able to attend OpenWorld, you should not miss this week’s live webcast introducing Oracle GoldenGate 11g Release 2. On Wednesday the webcast will present the new features of GoldenGate and attendees will have a long, live Q&A panel session with the PM team.  I also recommend checking out the resources for GoldenGate to download new white papers. The whole team is looking forward to sharing with you the latest and greatest features of GoldenGate at the launch webcast and at OpenWorld.

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  • You Need BRM When You have EBS – and Even When You Don’t!

    - by bwalstra
    Here is a list of criteria to test your business-systems (Oracle E-Business Suite, EBS) or otherwise to support your lines of digital business - if you score low, you need Oracle Billing and Revenue Management (BRM). Functions Scalability High Availability (99.999%) Performance Extensibility (e.g. APIs, Tools) Upgradability Maintenance Security Standards Compliance Regulatory Compliance (e.g. SOX) User Experience Implementation Complexity Features Customer Management Real-Time Service Authorization Pricing/Promotions Flexibility Subscriptions Usage Rating and Pricing Real-Time Balance Mgmt. Non-Currency Resources Billing & Invoicing A/R & G/L Payments & Collections Revenue Assurance Integration with Key Enterprise Applications Reporting Business Intelligence Order & Service Mgmt (OSM) Siebel CRM E-Business Suite On-/Off-line Mediation Payment Processing Taxation Royalties & Settlements Operations Management Disaster Recovery Overall Evaluation Implementation Configuration Extensibility Maintenance Upgradability Functional Richness Feature Richness Usability OOB Integrations Operations Management Leveraging Oracle Technology Overall Fit for Purpose You need Oracle BRM: Built for high-volume transaction processing Monetizes any service or event based on any metric Supports high-volume usage rating, pricing and promotions Provides real-time charging, service authorization and balance management Supports any account structure (e.g. corporate hierarchies etc.) Scales from low volumes to extremely high volumes of transactions (e.g. billions of trxn per hour) Exposes every single function via APIs (e.g. Java, C/C++, PERL, COM, Web Services, JCA) Immediate Business Benefits of BRM: Improved business agility and performance Supports the flexibility, innovation, and customer-centricity required for current and future business models Faster time to market for new products and services Supports 360 view of the customer in real-time – products can be launched to targeted customers at a record-breaking pace Streamlined deployment and operation Productized integrations, standards-based APIs, and OOB enablement lower deployment and maintenance costs Extensible and scalable solution Minimizes risk – initial phase deployed rapidly; solution extended and scaled seamlessly per business requirements Key Considerations Productized integration with key Oracle applications Lower integration risks and cost Efficient order-to-cash process Engineered solution – certification on Exa platform Exadata tested at PayPal in the re-platforming project Optimal performance of Oracle assets on Oracle hardware Productized solution in Rapid Offer Design and Order Delivery Fast offer design and implementation Significantly shorter order cycle time Productized integration with Oracle Enterprise Manager Visibility to system operability for optimal up time

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  • The Next RAC, ASM and Linux Forum. May 4, 2010 Beit HP Raanana

    - by alejandro.vargas
    The next RAC, ASM and Linux forum will take place next week, you are still on time to register : Israel Oracle Users Group RAC,ASM and Linux Forum This time we will have a panel formed by Principal Oracle Advanced Customer Services Engineers and RAC experts Galit Elad and Nickita Chernovski and Senior Oracle Advanced Customer Services Engineers and RAC experts Roy Burstein and Dorit Noga. They will address the subject: 5 years of experience with RAC at Israeli Customers, lessons learned. It is a wonderful opportunity to meet with the people that is present at most major implementations and helped to solve all major issues along the last years. In addition we will have 2 most interesting Customer Presentations: Visa Cal DBA Team Leader Harel Safra will tell about their experience with scalability using standard Linux Servers for their mission critical data warehouse. Bank Discount Infrastructure DBA Uril Levin, who is in charge of the Bank Backup and Recovery Project, will speak about their Corporate Backup Solution using RMAN; that includes an end to end solution for VLDBS and mission critical databases. One of the most interesting RMAN implementations in Israel. This time I will not be able to attend myself as I'm abroad on business, Galit Elad will greet you and will lead the meeting. I'm sure you will enjoy a very, very interesting meeting. Best Regards Alejandro

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  • Lost in Translation

    - by antony.reynolds
    Using the Correct Character Set for the SOA Suite Database A couple of years ago I spent a wonderful week in Tel Aviv helping with the first Oracle BAM implementation in Israel.  Although everyone I interacted spoke better English than I did, the screens and data for the implementation were all in Hebrew, meaning the Hebrew alphabet.  Over the week I learnt to recognize a few Hebrew words, enough to enable me to test what we were doing.  So I knew SOA Suite worked OK with non-English and non-Latin character sets so I was suspicious recently when a customer was having data corruption of non-Latin characters.  On investigation it turned out that the data received correctly in the SOA Suite, but then it was corrupted after being stored in the database. A little investigation revealed that the customer was using the default database character set, which is “WE8ISO8859P1” which, as the name suggests only supports West European 8-bit characters.  What was happening was that when the customer had installed his SOA repository he had ignored the message that his database was not using AL32UTF as the character. After changing the character set on his database he no longer saw the corruption of non-English character data. So the moral of this story is Always install the SOA Repository in to an AL32UTF8 Database This is true for both SOA Suite 10g and 11g.  Ignore it at your peril, because you never know when you will need to support Hebrew, or Japanese or another multi-byte character set.

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  • Oracle Policy Automation at OpenWorld 2012

    - by jeffrey.waterman
    Oracle Policy Automation (OPA)atOpenWorld 2012 Oracle Policy Automation (OPA), the breakthrough policy automation platform, enables organizations to deliver: Consistent policy-based decision making throughout the organization across all channels Agile response to policy changes and analysis Transparency and auditability This year there will be: 8 sessions – combination of customer panels & product strategy sessions Standalone OPA DEMOpod – Moscone Center WEST, W044 Key highlights Hear Davin Fifield discuss the Product Roadmap for OPA (including OPA + RightNow) he will also be joined by Sean Haynes from Stewart Title who will share the success they are having with OPA. OPA Public Sector Customer Panel - This year the OPA panel consists of some of OPA’s most successful & largest customers, speakers include: Department Works & Pension (UK) Toll – Department of Defence (AU) Municipality of Sao Paulo (Brazil) SCHEDULE HIGHLIGHTS Monday October 1, 2012 SESSION ID TIME TITLE LOCATION CON9655 12:15 pm  1:15 pm PST (Pacific Standard Time) Oracle Policy Automation Roadmap: Supercharging the Customer Experience Davin Fifield, VP OPA Development, OracleSean Haynes, VP Stewart Title Westin San Francisco - Metropolitan I CON9700 12:15 m – 1:15 pm PST (Pacific Standard Time) Siebel CRM Overview, Strategy, and RoadmapGeorge Jacob - Group Vice President, CRM Applications / XML, OracleUma Welingkar - Director, Product Management, Oracle Moscone West - 2009 Wednesday October 3, 2012 SESSION ID TIME TITLE LOCATION CON8840 5.00pm – 6.00pm PST (Pacific Standard Time) Achieving Agility Through Closed-Loop Policy AutomationCustomer PanelFacilitator – Surend Dayal, Oracle Dept. Works & Pension (UK) – Haydn Leary Municipality of Sao Paulo (Brazil) - Luiz Cesar Michielin Kiel Toll (AU) – Nigel Maloney   Westin San Francisco - Franciscan I CON8952 5.00pm – 6.00pm PST (Pacific Standard Time) BPM: An Extension Strategy for Enterprise ApplicationsHarish Gaur -  OracleSrikant Subramaniam - Oracle Moscone West - 3003 Thursday October 4, 2012 SESSION ID TIME TITLE LOCATION CON11515 2:15 pm – 3:15 pm PST (Pacific Standard Time) Oracle Policy Automation + RightNow: Agile self-service and agent experiencesDavin Fifield, VP OPA Development, Oracle Westin San Francisco - City

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  • Oracle Linux / Symantec Partnership

    - by Ted Davis
    Fred Astaire and Ginger Rogers sang the now famous lyrics:  “You like to-may-toes and I like to-mah-toes”. In the tech world, is it Semantic or is it Symantec? Ah, well, we know it’s the latter. Actually, who doesn’t know or hasn’t heard of Symantec in the tech world? Symantec is thoroughly engrained in Enterprise customer infrastructure from their Storage Foundation Suite to their Anti-Virus products. It would be hard to find anyone who doesn’t use their software. Likewise, Oracle Linux is thoroughly engrained in Enterprise infrastructure – so our paths cross quite a bit. This is why the Oracle Linux  engineering team works with Symantec to make sure their applications and agents are supported on Oracle Linux. We also want to make sure the Oracle Linux / Symantec customer experience is trouble free so customer work continues at the same blistering pace. Here are a few Symantec applications that are supported on Oracle Linux: Storage Foundation Netbackup Enterprise Server Symantec Antivirus For Linux Veritas Cluster Server Backup Exec Agent for Linux So, while Fred and Ginger may disagree on how to spell tomato, for our software customers, the Oracle / Symantec partnership works together so our joint customers experience and hear the sweet song of success.

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  • UPK and the Oracle Unified Method can be used to deploy Oracle-Based Business Solutions

    - by Emily Chorba
    Originally developed to support Oracle's acquisition strategy, the Oracle Unified Method (OUM) defines a common implementation language across all of Oracle's products and technologies. OUM is a flexible, scalable, and evolving body of knowledge that combines existing best practices and field experience with an industry standard framework that includes the latest thinking around agile implementation and cloud computing.    Strong, proven methods are essential to ensuring successful enterprise IT projects both within Oracle and for our customers and partners. OUM provides a collection of repeatable processes that are the basis for agile implementations of Oracle enterprise business solutions. OUM also provides a structure for tracking progress and managing cost and risks. OUM is applicable to any size or type of IT project. While OUM is a plan-based method—including overview material, task and artifact descriptions, and templates—the method is intended to be tailored to support the appropriate level of ceremony (or agility) required for each project. Guidance is provided for identifying the minimum subset of tasks, tailoring the approach, executing iterative and incremental planning, and applying agile techniques, including support for managing projects using Scrum. Supplemental guidance provides specific support for Oracle products, such as UPK. OUM is available to Oracle employees, partners, and customers. Internal Use at Oracle: Employees can download OUM from MyDesktop. OUM Partner Program: OUM is available free of charge to Oracle PartnerNetwork (OPN) Diamond, Platinum, and Gold partners as a benefit of membership. These partners may download OUM from the Oracle Unified Method Knowledge Zone on OPN. OUM Customer Program: The OUM Customer Program allows customers to obtain copies of the method for their internal use by contracting with Oracle for a services engagement of two weeks or longer. Customers who have a signed contract with Oracle and meet the engagement qualification criteria as published on Customer tab of the OUM Website, are permitted to download the current release of OUM for their perpetual use. They may obtain subsequent releases published during a renewable, three-year access period To learn more about OUM, visit OUM Blog OUM on LinkedIn OUM on Twitter Emily Chorba, Principle Product Manager, Oracle User Productivity Kit

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  • Email Alias [email protected] Replaced with New Oracle Certification Support Tool

    - by Paul Sorensen
    All Oracle Certification customer service issues previously sent to [email protected], [email protected], [email protected], or [email protected], should now be submitted as service requests via the new request tool. Support via these email aliases ends today. Managing candidate communications via this tool will enable better issue tracking capabilities and ensure that all issues are handled quickly and efficiently. The integrated tool will also help us to more easily research historical and related issues to enable improved certification communications and business processes. For now, questions related to Java, Oracle Solaris (Cluster), MySQL, NetBeans or OpenOffice.org exam or certification, will still be sent to [email protected] and resolved via email. Questions related to the status of an Oracle Certification Success Kit, will still be sent to [email protected] and resolved via email. ?We are excited about this new offering and ?c?o?n?t?i?n?u?e? ??t?o??????? ?w?o?r?k? ?t?o?w?a?r?d ?improve?d customer ?s?e?r?v?i?c?e?? for our OCP community. Thank you for your cooperation! Quick View of Oracle Certification Customer Support Oracle Certification Support: All issues that previously would have been sent to [email protected] [email protected]: All questions on Java, Oracle Solaris (Cluster), MySQL, NetBeans, OpenOffice.org exams and certifications [email protected]: All questions on the status of your Oracle Certification Success Kit

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  • Closed-loop Recommendation Engines: Analyst Insight report on Oracle Real-Time Decisions (RTD)

    - by Mike.Hallett(at)Oracle-BI&EPM
    In November 2011, Helena Schwenk of MWD Advisors, published her analysis on Oracle Real-Time Decisions.  She summarizes as follows: "In contrast to other popular approaches to implementing predictive analytics, RTD focuses on learning from each interaction and using these insights to adjust what is presented, offered or displayed to a customer. Likewise its capabilities for optimising decisions within the context of specific business goals and a report-driven framework for assessing the performance of models and decisions make it a strong contender for organisations that want to continuously improve decision making as part of a customer experience marketing, e-commerce optimisation and operational process efficiency initiative." This is an outstanding report to share with a prospect or client as it goes into great detail about the product and its capabilities.  It also highlights the differences in Oracle's Real-Time Decisions product vs. other closed loop recommendation engines. I encourage you to share this report with your clients and prospects. It can be downloaded directly from here - MWD Advisors Vendor Profile: Oracle Real-Time Decisions. (expires in November 2012) Highlights: "At the core of RTD lies a learning engine that combines business rules and adaptive predictive models to deliver recommendations to operational systems while simultaneously learning from experiences." "While closed-loop recommendation engines are becoming more prevalent... there are a number of features that distinguish RTD: It makes its decisions in the context of the business objectives, such as maximising customer revenue or reducing service costs Its support for operational integration offers organisations some flexibility in how they implement the offering."

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  • What would you do to improve the working of a small Development team?

    - by Omar Kooheji
    My company is having a reshuffle and I'm applying for my boss' job as he's moved up the ladder. The new role would give me a chance to move our development team into the 21st century and I'd like to make sure that: I can provide sensible suggestions in the interview to get the job so I can fix the team If I get the job I can actually enact some changes to actually improve the lives of the developers and their output. I want to know what I can suggest to improve the way we work, because I think it's a mess but every time I've suggested a change it's been shot down because any time spend implementing the change would be time that isn't spent developing software. Here is the state of play at the moment: My team consists of 3-4 developers (Mainly Java but I do some .Net work) Each member of the team is usually works on 2-3 projects at a time We are each responsible for the entire life cycle of the project from design to testing. Usually only one person works on a project (Although we have the odd project that will have more than one person working on it.) Projects tend to be bespoke to single customer, or are really heavilly reliant on a particular customer environment. We have 2-3 "Products" which we evolve to meet customer requirements. We use SVN for source control We don't do continuous integration (I'd like to start) We use a really basic bug tracker for internal issue tracking (I'd like to move to an issue/task management system) Any changes that bring a sudden dip in revenue generation will probably be rejected, the company isn't structured for development most of the rest of the technical team's jobs can be broken down to install this piece of hardware, configure that piece of hardware and once a job is done it's done and you never have to look at it again. This mentality has crept into development team because it's part of the company culture.

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  • A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

    - by Tom Floodeen
    In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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  • Data migration - dangerous or essential?

    - by MRalwasser
    The software development department of my company is facing with the problem that data migrations are considered as potentially dangerous, especially for my managers. The background is that our customers are using a large amount of data with poor quality. The reasons for this is only partially related to our software quality, but rather to the history of the data: Most of them have been migrated from predecessor systems, some bugs caused (mostly business) inconsistencies in the data records or misentries by accident on the customer's side (which our software allowed by error). The most important counter-arguments from my managers are that faulty data may turn into even worse data, the data troubles may awake some managers at the customer and some processes on the customer's side may not work anymore because their processes somewhat adapted to our system. Personally, I consider data migrations as an integral part of the software development and that data migration can been seen to data what refactoring is to code. I think that data migration is an essential for creating software that evolves. Without it, we would have to create painful software which somewhat works around a bad data structure. I am asking you: What are your thoughts to data migration, especially for the real life cases and not only from a developer's perspecticve? Do you have any arguments against my managers opinions? How does your company deal with data migrations and the difficulties caused by them? Any other interesting thoughts which belongs to this topics?

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  • Oracle Industrial Manufacturing Forum, Nov 8, W Hotel-Chicago

    - by Stephen Slade
    As global markets mature and new customer segments emerge, top industrial manufacturers are restructuring their businesses for growth. Oracle's annual Industrial Manufacturing Forum was created to help these companies focus on revolutionizing product and service innovation, maximize organizational performance, and deliver exceptional customer experiences. Key themes of this year's event are redefining "Lean," transforming service, and modernizing the manufacturing enterprise.  This informative forum will be held at the W Hotel and include a Keynote from Eaton's VP of IT who led the firm through a dramatic supply chain transformation. This jouney led Eaton to win the Manufacturer of the Year award in 2011 from Managing Automation/Manufacturing Executive publication. Other featured presentations include:  Value of BI Applications & EAM Analytics for Industrial Manufacturing: Regal Beloit,  Sales & Operating Planning: GE Healthcare,   Advanced Financial Controls/Leveraging Change Controls: Eaton,   Customer Experience (CX): Pella,  Creating The Strategic Service Chain: Entercoms Register today at: MANUFACTURING_FORUM Oracle Industrial Manufacturing ForumThursday, November 8, 2012 9:30 a.m. – 6:00 p.m. W Hotel City Center172 West Adams Street, Chicago, IL 60603 Click here to register now or call 1.800.820.5592 ext. 10954.

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  • Update: GTAS and EBS

    - by jeffrey.waterman
    Provided below are updated target date timeframes for provided patches for upcoming legislative enhancements.   Dates have been pushed out from previous dates provided due to changes in Treasury mandatory dates.  Mandatory dates for GTAS and IPAC have changes since previous target dates for patches were provided.   These are target dates, not commitments to deliver functionality. Deliverable Target Timeframes for Customer Patches Comments R12 GTAS Configuration Apr 2012 Patch is available GTAS Key Processes Oct/Nov 2012 Includes GTAS processes necessary to create the GTAS interface file, migration of FACTS balances to GTAS, GTAS Trial Balance, and GTAS Transaction Register. GTAS Reports Nov/Dec 2012 GTAS Trial Balance GTAS Transaction Register Capture of Trading Partner TAS/BETC Apr/May 2013 Includes modification necessary to capture BETC, Trading Partner TAS/BETC on relevant transactions. GTAS Other Processes May/Jun  2013 Includes GTAS Customer and Vendor  update processes. IPAC Aug/Sep Includes modification required to IPAC to accommodate Componentized TAS and BETC. 11i GTAS Configuration May 2012 Patch is available GTAS Key Processes Nov/Dec 2012 Includes GTAS processes necessary to create the GTAS interface file, migration of FACTS balances to GTAS, GTAS Trial Balance, and GTAS Transaction Register. GTAS Reports Dec/Jan 2012 GTAS Trial Balance GTAS Transaction Register Capture of Trading Partner TAS/BETC May/Jun 2013 Includes modification necessary to capture BETC, Trading Partner TAS/BETC on relevant transactions. GTAS Other Processes Jun/Jul 2013 Includes GTAS Customer and Vendor  update processes. IPAC Sep/Oct 2013 Includes modification required to IPAC to accommodate Componentized TAS and BETC.

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  • Learn How Ancestry.com Helps Families Uncover Their History with Oracle WebCenter

    - by Christie Flanagan
    Delivering Exceptional Online Customer ExperiencesAncestry.com is the world’s largest online family history resource, providing an engaging and interactive customer experience to more than 1.7 million members. With smart search technology, a wealth of learning resources, and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their unique family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. To help achieve this goal, Ancestry.com turned to Oracle’s Web experience management solution, Oracle WebCenter Sites. Join us as executives from Ancestry.com and Oracle discuss how Oracle’s Web experience management solution is helping them deliver engaging online experiences. Learn how: Ancestry.com selected Oracle WebCenter Sites to meet their demanding Web experience management requirements The company was able to get up and running quickly despite a complex technology stack and challenging integration requirements with legacy systems Ancestry.com empowered business users to manage the online experience and significantly reduce time to market for their online campaigns and initiatives Register now for the Webcast. REGISTER NOW Thursday,June 28, 201210 a.m. PT / 1 p.m. ET Presented by: Blane Nelson Chief Architect–Applications,Ancestry.com Christie FlanaganDirector of Product Marketing, Oracle WebCenter Sites,Oracle

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