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• ERP in a Flash! Latest News on JD Edwards and Oracle VM Templates

  - by Kem Butller-Oracle

  Oracle Announces the Availability of Oracle VM Templates for JD Edwards EnterpriseOne 9.1 Update 2 and Tools 9.1 Update 4.4 Continuing the commitment to rapid and predictable deployments of JD Edwards EnterpriseOne, Oracle announces the general availability of Oracle VM templates for JD Edwards EnterpriseOne Application release 9.1 Update 2 and Tools release 9.1 Update 4.4. These templates can be used with Oracle VM for x86, on the Oracle Exalogic Elastic Cloud, and on the Oracle Database Machine. Oracle VM Templates for JD Edwards EnterpriseOne accelerate the process of setting up a working environment compared to the traditional installation process. The templates can be a key component to a well-managed cloud infrastructure, allowing system administrators to quickly provision fully functional JD Edwards EnterpriseOne environments for evaluation, development, or production use. The templates contain preconfigured images of the major JD Edwards EnterpriseOne server components, including: • Enterprise server • HTML server • Database server • BI Publisher (for use with One View Reporting) • Business Services Server and ADF Runtime (for use with Mobile Smartphone Applications) • Application Interface Services (new with this release, for use with Mobile Enterprise Applications) • Server Manager (new with this release) The virtual server images are built on a complete Oracle technology stack, including Oracle VM for x86, Oracle Linux, Oracle WebLogic Server, Oracle Database, and Oracle Business Intelligence Publisher. The templates can be installed into an Oracle VM for x86 system running on standard x86 servers, the Oracle Exalogic Elastic Cloud, and the Oracle Database Appliance as a composite “all-in-one” system. The database can be deployed as a fully preconfigured VM template, or it can be deployed to a preexisting database server, for example, the Oracle Exadata Database Machine or the Oracle Database Appliance. This latest set of templates includes the following applications and technology components: • JD Edwards EnterpriseOne Applications Release 9.1 Update 2 with ESUs as of April 8, 2014 • JD Edwards EnterpriseOne Tools 9.1 Update 4, maintenance pack 4 (9.1.4.4) • Oracle Database 12c (12.1.0.1) • Oracle WebLogic Server 12c (12.1.2) • Oracle Linux 5 Update 8, 64-bit • Oracle Business Intelligence Publisher 11.1.1.7.1, for use with JD Edwards EnterpriseOne One View Reporting • JD Edwards EnterpriseOne Business Services Server and Oracle Application Development Framework (ADF) 11.1.1.5, for use with the JD Edwards EnterpriseOne Mobile Applications. The delivery also includes a JD Edwards EnterpriseOne deployment server preconfigured to match the content of the templates. This edition of the templates also includes enhanced configuration utilities that greatly simplify the process of configuring the templates for deployment into a running system. The templates are immediately available for download from the Oracle Software Delivery Cloud. For more information see: • My Oracle Support article 884592.1 • Oracle Technology Network

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• Oracle Customer Hub - Directions, Roadmap and Customer Success

  - by Mala Narasimharajan

   By Gurinder Bahl With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions. Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity. Don’t miss out on two sessions geared towards Oracle Customer Hub:   1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008. Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud. 2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1. JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years. Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities. The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here.  Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

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• The Kids Are Alright. With Facebook and SMS. But Not Twitter

  - by ultan o'broin

  I delivered a lecture to business and technology freshmen (late teens, I reckon) in Trinity College Dublin recently. I spoke about user experience in enterprise applications, trends that UX pros need to be aware of such as social media, community support, mobile and tablet platforms and a bunch of nuances around those areas (data and device security, privacy, reputation, branding, and so on). It was all fairly high level stuff given the audience, and I included lots of colorful screenshots. Irish-related examples helped to get the message across. During the lecture I did a quick poll. “How many students here use Twitter?” Answer: None. “How many use Facebook?” All (pretty much). So what do these guys like to use instead of Twitter? Easy - text messaging (or SMS if you like). They all had phones. Perhaps I should not have been so surprised about Twitter, but it’s always great to have research validated by some guerilla UX research on the street. There’s already quite a bit of research about teen uptake (or lack) of Twitter, telling us young adults don’t tweet. Twitter is seen as something for er, older people. Affordable devices and data plans that allow students to text really quickly are also popular (BlackBerry, for example). Younger people just luuurve to text each other. A lot.  Facebook versus Twitter for younger folks? Well, we know the story. No contest. I would love to engage more with students like these. I’ll plan for it. It will also be interesting to see if Twitter becomes more important to them over time. There were a few other interesting observations about the lack of uptake of Foursquare, Gowalla and mobile apps like that. I  don’t think there’s a huge uptake in these kind of apps in Ireland anyway, but maybe students have different priorities anyway?   I’ll return to that another day. Technorati Tags: Gowalla,FourSquare,Twitter,UX,user experience,user assistance,Trinity College Dublin

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• Plan Operator Tuesday round-up

  - by Rob Farley

  Eighteen posts for T-SQL Tuesday #43 this month, discussing Plan Operators. I put them together and made the following clickable plan. It’s 1000px wide, so I hope you have a monitor wide enough. Let me explain this plan for you (people’s names are the links to the articles on their blogs – the same links as in the plan above). It was clearly a SELECT statement. Wayne Sheffield (@dbawayne) wrote about that, so we start with a SELECT physical operator, leveraging the logical operator Wayne Sheffield. The SELECT operator calls the Paul White operator, discussed by Jason Brimhall (@sqlrnnr) in his post. The Paul White operator is quite remarkable, and can consume three streams of data. Let’s look at those streams. The first pulls data from a Table Scan – Boris Hristov (@borishristov)’s post – using parallel threads (Bradley Ball – @sqlballs) that pull the data eagerly through a Table Spool (Oliver Asmus – @oliverasmus). A scalar operation is also performed on it, thanks to Jeffrey Verheul (@devjef)’s Compute Scalar operator. The second stream of data applies Evil (I figured that must mean a procedural TVF, but could’ve been anything), courtesy of Jason Strate (@stratesql). It performs this Evil on the merging of parallel streams (Steve Jones – @way0utwest), which suck data out of a Switch (Paul White – @sql_kiwi). This Switch operator is consuming data from up to four lookups, thanks to Kalen Delaney (@sqlqueen), Rick Krueger (@dataogre), Mickey Stuewe (@sqlmickey) and Kathi Kellenberger (@auntkathi). Unfortunately Kathi’s name is a bit long and has been truncated, just like in real plans. The last stream performs a join of two others via a Nested Loop (Matan Yungman – @matanyungman). One pulls data from a Spool (my post – @rob_farley) populated from a Table Scan (Jon Morisi). The other applies a catchall operator (the catchall is because Tamera Clark (@tameraclark) didn’t specify any particular operator, and a catchall is what gets shown when SSMS doesn’t know what to show. Surprisingly, it’s showing the yellow one, which is about cursors. Hopefully that’s not what Tamera planned, but anyway...) to the output from an Index Seek operator (Sebastian Meine – @sqlity). Lastly, I think everyone put in 110% effort, so that’s what all the operators cost. That didn’t leave anything for me, unfortunately, but that’s okay. Also, because he decided to use the Paul White operator, Jason Brimhall gets 0%, and his 110% was given to Paul’s Switch operator post. I hope you’ve enjoyed this T-SQL Tuesday, and have learned something extra about Plan Operators. Keep your eye out for next month’s one by watching the Twitter Hashtag #tsql2sday, and why not contribute a post to the party? Big thanks to Adam Machanic as usual for starting all this. @rob_farley

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• Backup Azure Tables, schedule Azure scripts&hellip; and more

  - by Herve Roggero

  Well – months of effort are now officially over… or should I say it’s just the beginning?   Enzo Cloud Backup 2.0 (beta) is now officially out!!! This tool will let you do the following: * Backup SQL Database (and SQL Server to a limited extend) * Backup Azure Tables * Restore SQL Backups into another SQL environment * Restore Azure Tables in Azure Storage, or SQL Environment * Manage and schedule database maintenance scripts * Drop database schema containers (with preview) for SaaS environments * Receive alerts (SMTP) when operations complete or fail That’s it at a high level… but you need to see the flexibility around these features. For example you can select a specific backup strategy for Azure Tables allowing faster backup operations when partition keys use GUIDs. You can also call custom stored procedures during the restore operation of Azure Tables, allowing you to transform the data along the way. You can also set a performance threshold during Azure Table backup operations to help you control possible throttling conditions in your Storage Account. Regarding database scripts, you can now define T-SQL scripts and schedule them for execution in a specific order. You can also tell Enzo to execute a pre and post script during Azure Table restore operations against a SQL environment. The backup operation now supports backing up to multiple devices at the same time. So you can execute a backup request to both a local file, and a blob at the same time, guaranteeing that both will contain the exact same data. And due to the level of options that are available, you can save backup definitions for later reuse. The screenshot below backs up Azure Tables to two devices (a blob and a SQL Database). You can also manage your database schemas for SaaS environments that use schema containers to separate customer data. This new edition allows you to see how many objects you have in each schema, backup specific schemas, and even drop all objects in a given schema. For example the screenshot below shows that the EnzoLog database has 4 user-defined schemas, and the AFA schema has 5 tables and 1 module (stored proc, function, view…). Selecting the AFA schema and trying to delete it will prompt another screen to show which objects will be deleted. As you can see, Enzo Cloud Backup provides amazing capabilities that can help you safeguard your data in SQL Database and Azure Tables, and give you advanced management functions for your Azure environment. Download a free trial today at http://www.bluesyntax.net.

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• July, the 31 Days of SQL Server DMO’s – Day 25 (sys.dm_db_missing_index_details)

  - by Tamarick Hill

  The sys.dm_db_missing_index_details Dynamic Management View is used to return information about missing indexes on your SQL Server instances. These indexes are ones that the optimizer has identified as indexes it would like to use but did not have. You may also see these same indexes indicated in other tools such as query execution plans or the Database tuning advisor. Let’s execute this DMV so we can review the information it provides us. I do not have any missing index information for my AdventureWorks2012 database, but for the purposes of illustrating the result set of this DMV, I will present the results from my msdb database. SELECT * FROM sys.dm_db_missing_index_details The first column presented is the index_handle which uniquely identifies a particular missing index. The next two columns represent the database_id and the object_id for the particular table in question. Next is the ‘equality_columns’ column which gives you a list of columns (comma separated) that would be beneficial to the optimizer for equality operations. By equality operation I mean for any queries that would use a filter or join condition such as WHERE A = B. The next column, ‘inequality_columns’, gives you a comma separated list of columns that would be beneficial to the optimizer for inequality operations. An inequality operation is anything other than A = B. For example, “WHERE A != B”, “WHERE A > B”, “WHERE A < B”, and “WHERE A <> B” would all qualify as inequality. Next is the ‘included_columns’ column which list all columns that would be beneficial to the optimizer for purposes of providing a covering index and preventing key/bookmark lookups. Lastly is the ‘statement’ column which lists the name of the table where the index is missing. This DMV can help you identify potential indexes that could be added to improve the performance of your system. However, I will advise you not to just take the output of this DMV and create an index for everything you see. Everything listed here should be analyzed and then tested on a Development or Test system before implementing into a Production environment. For more information on this DMV, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/ms345434.aspx Follow me on Twitter @PrimeTimeDBA

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• Simple tips to design a Customer Journey Map

  - by Isabel F. Peñuelas

  “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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• ASP.Net or WPF(C#)?

  - by Rachel

  Our team is divided on this and I wanted to get some third-party opinions. We are building an application and cannot decide if we want to use .Net WPF Desktop Application with a WCF server, or ASP.Net web app using jQuery. I thought I'd ask the question here, with some specs, and see what the pros/cons of using either side would be. I have my own favorite and feel I am biased. Ideally we want to build the initial release of the software as fast as we can, then slow down and take time to build in the additional features/components we want later on. Above all we want the software to be fast. Users go through records all day long and delays in loading records or refreshing screens kills their productivity. Application Details: I'm estimating around 100 different screens for initial version, with plans for a lot of additional screens being added on later after the initial release. We are looking to use two-way communication for reminder and event systems Currently has to support around 100 users, although we've been told to allow for growth up to 500 users We have multiple locations Items to consider (maybe not initially in some cases but in future releases): Room for additional components to be added after initial release (there are a lot of of these... perhaps work here than the initial application) Keyboard navigation Performance is a must Production Speed to initial version Low maintenance overhead Future support Softphone/Scanner integration Our Developers: We have 1 programmer who has been learning WPF the past few months and was the one who suggested we use WPF for this. We have a 2nd programmer who is familiar with ASP.Net and who may help with the project in the future, although he will not be working on it much up until the initial release since his time is spent maintaining our current software. There is me, who has worked with both and am comfortable in either We have an outside company doing the project management, and they are an ASP.Net company. We plan on hiring 1-2 others, however we need to know what direction we are going in first Environment: General users are on Windows 2003 server with Terminal Services. They connect using WYSE thin-clients over an RDP connection. Admin staff has their own PCs with XP or higher. Users are allowed to specify their own resolution although they are limited to using IE as the web browser. Other locations connects to our network over a MPLS connection Based on that, what would you choose and why? I am asking here instead of SO because I am looking for opinions and not answers

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• What Would a CyberWar Do To Your Business?

  - by Brian Dayton

  In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: ·         How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? ·         What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking ·         How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... ·         How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night.   I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise.    But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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• Refreshing imported MySQL data with MySQL for Excel

  - by Javier Rivera

  Welcome to another blog post from the MySQL for Excel Team. Today we're going to talk about a new feature included since MySQL for Excel 1.3.0, you can install the latest GA or maintenance version using the MySQL Installer or optionally you can download directly any GA or non-GA version from the MySQL Developer Zone.As some users suggested in our forums we should be maintaining the link between tables and Excel not only when editing data through the Edit MySQL Data option, but also when importing data via Import MySQL Data. Before 1.3.0 this process only provided you with an offline copy of the Table's data into Excel and you had no way to refresh that information from the DB later on. Now, with this new feature we'll show you how easy is to work with the latest available information at all times. This feature is transparent to you (it doesn't require additional steps to work as long as the users had the Create an Excel Table for the imported MySQL table data option enabled. To ensure you have this option checked, click over Advanced Options... after the Import Data dialog is displayed). The current blog post assumes you already know how to import data into excel, you could always take a look at our previous post How To - Guide to Importing Data from a MySQL Database to Excel using MySQL for Excel if you need further reference on that topic. After importing Data from a MySQL Table into Excel, you can refresh the data in 3 ways.1. Simply right click over the range of the imported data, to show the pop-up menu: Click over the Refresh button to obtain the latest copy of the data in the table. 2. Click the Refresh button on the Data ribbon: 3. Click the Refresh All button in the Data ribbon (beware this will refresh all Excel tables in the Workbook): Please take a note of a couple of details here, the first one is about the size of the table. If by the time you refresh the table new columns had been added to it, and you originally have imported all columns, the table will grow to the right. The same applies to rows, if the table has new rows and you did not limit the results , the table will grow to to the bottom of the sheet in Excel. The second detail you should take into account is this operation will overwrite any changes done to the cells after the table was originally imported or previously refreshed: Now with this new feature, imported data remains linked to the data source and is available to be updated at all times. It empowers the user to always be able to work with the latest version of the imported MySQL data. We hope you like this this new feature and give it a try! Remember that your feedback is very important for us, so drop us a message with your comments, suggestions for this or other features and follow us at our social media channels: MySQL on Windows (this) Blog: https://blogs.oracle.com/MySqlOnWindows/ MySQL for Excel forum: http://forums.mysql.com/list.php?172 Facebook: http://www.facebook.com/mysql YouTube channel: https://www.youtube.com/user/MySQLChannel Thanks!

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• Handling Coding Standards at Work (I'm not the boss)

  - by Josh Johnson

  I work on a small team, around 10 devs. We have no coding standards at all. There are certain things that have become the norm but some ways of doing things are completely disparate. My big one is indentation. Some use tabs, some use spaces, some use a different number of spaces, which creates a huge problem. I often end up with conflicts when I merge because someone used their IDE to auto format and they use a different character to indent than I do. I don't care which we use I just want us all to use the same one. Or else I'll open a file and some lines have curly brackets on the same line as the condition while others have them on the next line. Again, I don't mind which one so long as they are all the same. I've brought up the issue of standards to my direct manager, one on one and in group meetings, and he is not overly concerned about it (there are several others who share the same view as myself). I brought up my specific concern about indentation characters and he thought a better solution would be to, "create some kind of script that could convert all that when we push/pull from the repo." I suspect that he doesn't want to change and this solution seems overly complicated and prone to maintenance issues down the road (also, this addresses only one manifestation of a larger issue). Have any of you run into a similar situation at work? If so, how did you handle it? What would be some good points to help sell my boss on standards? Would starting a grass roots movement to create coding standards, among those of us who are interested, be a good idea? Am I being too particular, should I just let it go? Thank you all for your time. Note: Thanks everyone for the great feedback so far! To be clear, I don't want to dictate One Style To Rule Them All. I'm willing to concede my preferred way of doing something in favor of what suits everyone the best. I want consistency and I want this to be a democracy. I want it to be a group decision that everyone agrees on. True, not everyone will get their way, but I'm hoping that everyone will be mature enough to compromise for the betterment of the group. Note 2: Some people are getting caught up in the two examples I gave above. I'm more after the heart of the matter. It manifests itself with many examples: naming conventions, huge functions that should be broken up, should something go in a util or service, should something be a constant or injected, should we all use different versions of a dependency or the same, should an interface be used for this case, how should unit tests be set up, what should be unit tested, (Java specific) should we use annotations or external config. I could go on.

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• Oracle Launches New Oracle Database 12c Administrator Certifications

  - by Brandye Barrington

  Today Oracle University announces the release of new Oracle Database 12c Administrator certifications. The new Oracle Database 12c certifications emphasize the foundational and advanced skills needed by Database Administrators and will prepare DBAs to leverage powerful new management and consolidation capabilities, resulting in an even more valuable credential for customers and partners. ORACLE CERTIFIED ASSOCIATE (OCA)  The Oracle Certified Associate (OCA) for Oracle Database 12c objectives measure IT professionals' mastery of day-to-day administration skills and their ability to manage the challenges they're likely to encounter on the job. This credential focuses on SQL skills, operational administration of the Oracle Database including performance and space management, and installing, patching and upgrading the Oracle Database. Earning the OCA credential requires successful completion of two exams: 1Z0-061 - Oracle Database 12c: SQL Fundamentals and 1Z0-062 - Oracle Database 12c: Installation and Administration. The OCA certification track also allows for several alternate exams which can be substituted for 1Z0-061. ORACLE CERTIFIED PROFESSIONAL (OCP) Building on the competencies in the Oracle Database 12c OCA certification, the Oracle Certified Professional (OCP) for Oracle Database 12c certification includes advanced knowledge and skills required of top-performing database administrators. The OCP credential focuses on developing and implementing backup and recovery strategies, designing consolidation strategies to exploit multitenant container and pluggable databases, and thorough understanding how CDB/PDBs fit into the DBaaS cloud-computing model. Today, Oracle is releasing 1Z0-060 - Upgrade to Oracle Database 12c, which allows Oracle Certified Professionals with credentials in Oracle 9i, Oracle Database 10g or Oracle Database 11g to upgrade to Oracle Database 12c with a single exam. The upgrade exam focuses on designing consolidation strategies to exploit multitenant container and pluggable databases, implementing Oracle 12c feature-rich ILM support, optimizing SQL execution using dynamic swapping of sub plans, implementing real-time data redaction within databases, as well as exploiting many additional performance, backup and recovery, security and partitioning enhancements. The exam also includes a thorough review of core DBA skills. Visit the OCP certification track for more details on the new upgrade exam as well as alternate certification paths. ORACLE CERTIFIED MASTER (OCM) The Oracle Certified Master (OCM) for Oracle Database 12c - a very challenging and elite top-level certification - certifies the most highly skilled and experienced database experts. Further information on the 12c OCM level will be announced as exam development concludes. To date, there have been more than 1.6 million Oracle certifications granted worldwide. Explore these certification tracks, exam requirements and objectives, and start toward earning your exciting new Oracle Database 12c certification credentials from Oracle.

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• Announcing MySQL Enterprise Backup 3.7.1

  - by Hema Sridharan

  The MySQL Enterprise Backup (MEB) Team is pleased to announce the release of MEB 3.7.1, a maintenance release version that includes bug fixes and enhancements to some of the existing features. The most important feature introduced in this release is Automatic Incremental Backup. The new  argument syntax for the --incremental-base option is introduced which makes it simpler to perform automatic incremental backups. When the options --incremental & --incremental-base=history:last_backup are combined, the mysqlbackup command  uses the metadata in the mysql.backup_history table to determine the LSN to use as the lower limit of the incremental backup. You no longer need to keep track of the actual LSN (as in the option --start-lsn=LSN) or even the location of the previous backup (as in the option --incremental-base=dir:directory_path)This release also incudes various bug fixes related to some options used in MEB. The most important are few of them as listed below,1. The option --force now allows overwriting InnoDB data and log files in  combination with the apply-log and apply-incremental-backup options, and replacing the image file in combination with the backup-to-image and backup-dir-to-image options. 2. Resolved a bug that prevented MEB to interface with third-party storage managers to execute backup and restore jobs in combination with the SBT interface and associated --sbt* options for mysqlbackup. 3. When MEB is run with the copy-back option,  it now displays warnings as existing files are overwritten.For more information about other bug fixes, please refer to the change-log in http://dev.mysql.com/doc/mysql-enterprise-backup/3.7/en/meb-news.html The complete MEB documentation is located at http://dev.mysql.com/doc/mysql-enterprise-backup/3.7/en/index.html. You will find the binaries for the new release in My Oracle Support,  https://support.oracle.comChoose the "Patches & Updates" tab, and then use the "Product or Family (Advanced Search)" feature. If you haven't looked at MEB 3.7.1 recently, please do so now and let us know how MEB works for you. Send your feedback to [email protected].

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• Appropriate response when client empowered with CMS destroys content to his own will

  - by dukeofgaming

  So, I just recently closed a website project that pretty much was The Oatmeals' Design Hell, but with content. The client loved the site at the beginning but started getting other people involved and mercilessly bombarding us with their opinions. We served a carefully thought content strategy (which the client approved) and extremely curated copywriting that took us four months after at least 5 requirement changes (new content, new objectives for the business, changed offerings, new mindfaps, etc.) that required us to rewrite the content about 3 times. The client never gave timely feedback even though we kept the process open for him and his people to see (content being developed transparently in Google Docs). Near the end of the project he still wanted to make changes but wanted us to finish already (there are not enough words in the world to even try to make sense of this). So I explained to him the obvious implications of the never-ending requirement changes and advised him to take the time to gather his thoughts with his own team and see the new content introduced as a new content maintenance project. He happily accepted, but on the day of training/delivery things went very wrong and we have no idea why. The client didn't even allow the site to be out for a week with the content we developed for him and quickly replaced us with a Joomla savvy intern so that he completely destroy the content with shallow, unstructured, tasteless and plain wordsmithing (and I'm not even being visceral). Worst insult of all, he revoked our access from his server and the deployed CMS not even having passed 10 minutes of being given his administrator account (we realized the day after that he did it in our own office, the nerve!). Everybody involved in the team is enraged and insulted. I never want to see this happen again. So, to try to make sense of this situation and avoid it in the future with new clients I have two concrete questions: Is there even an appropriate course of action with a client like this?, or is he just not worth the trouble of analyzing (blindly hoping this never repeats again). In the exercise to try and blame ourselves instead of the client and take this as a lesson of... something, how should we set expectations for new clients about the working terms, process and final product so that they are discouraged from mauling the content to their own contempt once they get the codes to the nukes (access to the CMS)?

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• Live Webcast for Skire Customers - 8 November

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Join our Important Customer Briefing live webcast with Oracle Executive Mike Sicilia to learn more about the product strategy for the combined Oracle Primavera and Skire offering. Mike Sicilia, Senior Vice President and General Manager, Oracle Primavera Global Business Unit, invites you to join him for an exclusive update on Oracle’s acquisition of substantially all of Skire’s assets. Don’t miss this special, live webcast on November 8th, Attend this online event and listen to Mike Sicilia share with you: The strategic reasons behind Oracle’s acquisition of substantially all of Skire’s assets and what it means to you and your organization Oracle’s vision to deliver the most comprehensive Enterprise Project Portfolio Management (EPPM) offering to manage the complete project lifecycle, from capital planning and construction to operations and maintenance Exciting new product releases to help organizations manage their projects and facilities with more predictability and financial control, improving profitability and operational efficiency. Oracle’s consistent commitment to customer success and product support Save your seat: register now to attend this exclusive online event and learn how the combination of Oracle Primavera and Skire can help your organization succeed. For more information about the combination of Oracle and Skire, please visit oracle.com/skire

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• Excel tables creation upon MySQL data import (new feature in MySQL for Excel 1.2.x)

  - by Javier Treviño

  In this blog post we are going to talk about one of the features included since MySQL for Excel 1.2.0, you can install the latest GA or maintenance version using the MySQL Installer or optionally you can download directly any GA or non-GA version from the MySQL Developer Zone. Remember how easy is to dump data from a MySQL table, view or stored procedure to an Excel worksheet? (If you don't you can check out this other post: How To - Guide to Importing Data from a MySQL Database to Excel using MySQL for Excel). In version 1.2.0 we introduced some advanced options for the Import MySQL Data operation regarding Excel tables. The Advanced Options dialog shown above is accessible from any Import Data dialog. When the Create an Excel table for the imported MySQL table data option is checked (which is by default), MySQL for Excel will create an Excel table (also known in Excel jargon as a ListObject) from the Excel range containing the imported MySQL data. This "little feature" enables the right-away usage of the Excel table in data analysis, like including it for summarization on a PivotTable, including a summarization row at the end of the table's data, sorting or filtering the table's data by clicking the drop-down button next to each column's header, among other actions. The Excel tables that are created automatically from imported MySQL data will have a name like [UserPrefix].<SchemaName>.<DbObjectName> for tables and views, and <Prefix>.<SchemaName>.<ProcedureName>.<ResultSetName> for stored procedures.  Notice the first piece of the name is an optional [UserPrefix], the prefix is only used if the Prefix Excel tables with the following text option is checked, notice that the suggested prefix is "MySQL" but it can be changed to whatever text is suitable for you. Excel tables must have a table style so they are easily identified. There are a lot of predefined Excel table styles, by default the MySqlDefault style is applied, which is the style you have seen applied to imported data for Edit Sessions, and which adds simple and elegant formatting to the table. If you wish to change it to any of the predefined Excel table style you can do it through the drop-down list on the Use style [[styles drop-down]] for the new Excel table option. Excel tables are the basic construction blocks for building data analysis or self-service Business Intelligence using other more advanced Excel tools like Power Pivot, Power View or Power Map. This feature empowers imported MySQL data to use it in more advanced ways.  We hope you give this and the other new features in the 1.2.x version family a try! Remember that your feedback is very important for us, so drop us a message and follow us: MySQL on Windows (this) Blog: https://blogs.oracle.com/MySqlOnWindows/ MySQL for Excel forum: http://forums.mysql.com/list.php?172 Facebook: http://www.facebook.com/mysql YouTube channel: https://www.youtube.com/user/MySQLChannel Cheers!

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• Recap: Oracle at the Gartner Business Intelligence Summit

  - by kimberly.billings

  Getting to Vegas was no fun. As anyone who lives in the Bay Area knows, the SF airport shuts down one runway when it rains, causing major havoc. So rain, rain, rain on Sunday meant delay, delay, delay at the airport. Needless to say, my 6:30 pm flight didn't land in Vegas until 3:00 am! But the travel pains were worth it. There was a lot to be learned at the Gartner BI Summit this year, and the uptick in attendance was reflected in strong booth traffic and engaging conversations in the Oracle booth. Oracle customer, Dawn Conant, Director, Business Intelligence at Beckman Coulter, generated a lot of interest in her presentation about migrating from Business Objects to Oracle Business Intelligence, Enterprise Edition with Oracle Database 11g. Dawn's story was a very relatable one, as many of the attendees had plans for similar projects. One of the most interesting Gartner-led sessions compared BI/DW megavendors, IBM, Oracle, SAP and Microsoft. According to Gartner analyst Rita Sallam, these megavendors control about two-thirds of the BI market. Sallem attributes this in part to the fact that organizations are expanding their definitions of BI to also include analytics and performance management. In doing so, they require greater integration of BI applications with a broader set of applications and middleware. In a related session, a panel of Gartner analysts compared the Magic Quadrants for BI Platforms; CPM; Data Quality; Data Integration Tools; and Data Warehouses. Oracle is a leader in all of the Magic Quadrants in which it participates and has the most complete stack including hardware and software, according to Donald Feinberg. Feinberg also commented that in situations with VLDW and solid mixed workloads, Oracle Exadata is making a big difference! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• E-Business Suite Sessions at Sangam 2013 in Hyderabad

  - by Sara Woodhull

  The Sangam 2013 conference, sponsored jointly by the All-India Oracle Users' Group (AIOUG) and India Oracle Applucations Users Group (IOAUG), will be in Hyderabad, India on November 8-9, 2013.  This year, the E-Business Suite Applications Technology Group (ATG) will offer two speaker sessions and a walk-in usability test of upcoming EBS user interface features.  It's only about two weeks away, so make your plans to attend if you are in India. Sessions Oracle E-Business Suite Technology: Latest Features and Roadmap Veshaal Singh, Senior Director, ATG Development Friday, Nov. 9, 11:00-12:00 This Oracle development session provides an overview of Oracle's product strategy for Oracle E-Business Suite technology, the capabilities and associated business benefits of recent releases, and a review of capabilities on the product roadmap. This is the cornerstone session for Oracle E-Business Suite technology. Come hear about the latest new usability enhancements of the user interface; systems administration and configuration management tools; security-related updates; and tools and options for extending, customizing, and integrating Oracle E-Business Suite with other applications. Integration Options for Oracle E-Business Suite Rekha Ayothi, Lead Product Manager, ATG Friday, Nov. 9, 2:00-3:00 In this Oracle development session, you will get an understanding of how, when and where you can leverage Oracle's integration technologies to connect end-to-end business processes across your enterprise, including your Oracle Applications portfolio. This session offers a technical look at Oracle E-Business Suite Integrated SOA Gateway, Oracle SOA Suite, Oracle Application Adapters for Data Integration for Oracle E-Business Suite, and other options for integrating Oracle E-Business Suite with other applications. Usability Testing There will be multiple opportunities to participate in usability testing at Sangam '13.  The User Experience team is running a one-on-one usability study that requires advance registration.  In addition, we will be hosting a special walk-in usability lab to get feedback for new Oracle E-Business Suite OA Framework features.  The walk-in lab is a shorter usability experience that does not require any pre-registration.  In both cases, Oracle wants your feedback!  Even if you only have a few minutes, come by the User Experience Lab, meet the team, and try the walk-in lab.

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• Back-sliding into Unmanaged Code

  - by Laila

  It is difficult to write about Microsoft's ambivalence to .NET without mentioning clichés about dog food.  In case you've been away a long time, you'll remember that Microsoft surprised everyone with the speed and energy with which it introduced and evangelised the .NET Framework for managed code. There was good reason for this. Once it became obvious to all that it had sleepwalked into third place as a provider of development languages, behind Borland and Sun, it reacted quickly to attract the best talent in the industry to produce a windows version of the Java runtime, with Bounds-checking, Automatic Garbage collection, structures exception handling and common data types. To develop applications for this managed runtime, it produced several excellent languages, and more are being provided. The only thing Microsoft ever got wrong was to give it a stupid name. The logical step for Microsoft would be to base the entire operating system on the .NET framework, and to re-engineer its own applications. In 2002, Bill Gates, then Microsoft Chairman and Chief Software Architect said about their plans for .NET, "This is a long-term approach. These things don't happen overnight." Now, eight years later, we're still waiting for signs of the 'long-term approach'. Microsoft's vision of an entirely managed operating system has subsided since the Vista fiasco, but stays alive yet dormant as Midori, still being developed by Microsoft Research. This is an Internet-centric fork of the singularity operating system, a research project started in 2003 to build a highly-dependable operating system in which the kernel, device drivers, and applications are all written in managed code. Midori is predicated on the prevalence of connected systems, with provisions for distributed concurrency where application components exist 'in the cloud', and supports a programming model that can tolerate cancellation, intermittent connectivity and latency. It features an entirely new security model that sandboxes applications for increased security. So have Microsoft converted its existing applications to the .NET framework? It seems not. What Windows applications can run on Mono? Very few, it seems. We all thought that .NET spelt the end of DLL Hell and the need for COM interop, but it looks as if Bill Gates' idea of 'not overnight' might stretch to a decade or more. The Operating System has shown only minimal signs of migrating to .NET. Even where the use of .NET has come to dominate, when used for server applications with IIS, IIS itself is still entirely developed in unmanaged code. This is an irritation to Microsoft's greatest supporters who committed themselves fully to the NET framework, only to find parts of the Ambivalent Microsoft Empire quietly backsliding into unmanaged code and the awful C++. It is a strategic mistake that the invigorated Apple didn't make with the Mac OS X Architecture. Cheers, Laila

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• SQL SERVER – Creating All New Database with Full Recovery Model

  - by pinaldave

  Sometimes, complex problems have very simple solutions. Let us see the following email which I received recently. “Hi Pinal, In our system when we create new database, by default, they are all created with the Simple Recovery Model. We have to manually change the recovery model after we create the database. We used the following simple T-SQL code: CREATE DATABASE dbname. We are very frustrated with this situation. We want all our databases to have the Full Recovery Model option by default. We are considering the following methods; please suggest the most efficient one among them. 1) Creating a Policy; when it is violated, the database model can be fixed 2) Triggers at Server Level 3) Automated Job which goes through all the databases and checks their recovery model; if the DBA has not changed the model, then the job will list the Databases and change their recovery model Also, we have a situation where we need a database in the Simple Recovery Model as well – how to white list them? Please suggest the best method.” Indeed, an interesting email! The answer to their question, i.e., which is the best method to fit their needs (white list, default, etc)? It will be NONE of the above. Here is the solution in one line and also the easiest way: Just go to your Model database: Path in SSMS >> Databases > System Databases >> model >> Right Click Properties >> Options >> Recovery Model - Select Full from dropdown. Every newly created database takes its base template from the Model Database. If you create a custom SP in the Model Database, when you create a new database, it will automatically exist in that database. Any database that was already created before making changes in the Model Database will not be affected at all. Creating Policy is also a good method, and I will blog about this in a separate blog post, but looking at current specifications of the reader, I think the Model Database should be modified to have a Full Recovery Option. While writing this blog post, I remembered my another blog post where the model database log file was growing drastically even though there were no transactions SQL SERVER – Log File Growing for Model Database – model Database Log File Grew Too Big. NOTE: Please do not touch the Model Database unnecessary. It is a strict “No.” If you want to create an object that you need in all the databases, then instead of creating it in model database, I suggest that you create a new database called maintenance and create the object there. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, Readers Question, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Beginning with first project on game development [closed]

  - by Tsvetan

  Today is the day I am going to start my first real game project. It will be a Universe simulator. Basically, you can build anything from tiny meteor to quazars and universes. It is going to be my project for an olympiad in IT in my country and I really want to make it perfect(at least a bronze medal). So, I would like to ask some questions about organization and development methodologies. Firstly, my plan is to make a time schedule. In it I would write my plans for the next month or two(because that is the time I have). With this exact plan I hope to make my organisation at its best. Of course, if I am doing sth faster than the schedule I would involve more features for the game and/or continue with the tempo I have. Also, for the organisation I would make a basic pseudocode(maybe) and just rewrite it so it is compilable. Like a basic skeleton of everything. The last is an idea I tought of in the moment, but if it is good I will use it. Secondly, for the development methodologies, obviously, I think of making object-oriented code and make everything perfect(a lot of testing, good code, documentation etc.). Also, I am going to make my own menu system(I read that OpenGL hasn't got very good one). Maybe I would implement it with an xml file, holding the info about position of buttons, text boxes, images and everything. Maybe I would do a specific CSS for it and so on. I think that is very good way of doing the menu system, because it makes the presentation layer separate of the logic. But, if there is a better way, I would do it the better way. For the logic, well, I don't have much to say. OO code, testing, debuging, good and fast algorithms and so on. Also, a good documentation must be written and this is the area I need to make some research in. I think that is for now. I hope I have been enough descriptive. If more questions come on my mind, I will ask them. Edit: I think of blogging every part of the project, or at least writing down everything in a file or something like that. My question is: Is my plan of how to do everything around the project good? And if not, what is necessary to be improved and what other things I can involve for making the project good.

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• Second Edition of Regular Expressions Cookbook Has Been Published

  - by Jan Goyvaerts

  %COOKBOOKFRAME% The first edition of Regular Expressions Cookbook was published in May of 2009. It quickly became a bestseller, briefly holding the #1 spot in computer books on Amazon.com. It also had staying power. The ebook version was O’Reilly’s top seller during the whole year of 2010. So it’s no surprise that our editor at O’Reilly soon contacted us for a second edition. With Steven and I always being very busy, those plans were delayed until finally both of us found the time to update the book. Work started in January. Today you can buy your own copy of the second edition of Regular Expressions Cookbook. O’Reilly’s online shop sells the eBook in DRM-free ePub, Mobi, and PDF formats for $39.99 and the print version for $49.99. These are the list prices for the eBook and the print book. If you’re looking for a discount and free shipping of the print book, you can pre-order on one of the various Amazon sites. Deliveries should start soon. The discount rates differ and are subject to change. Amazon will also pay me an affiliate commission if you use one of these links, which pretty much doubles the income I get from the book. Amazon.com. Free shipping to the USA. Amazon.co.uk. Free shipping to the UK and Ireland. Amazon.fr. Free shipping to France, Monaco, Luxembourg, and Belgium. Amazon.de. Free shipping to Germany, Austria, Switzerland, Luxembourg, Liechtenstein, Belgium, and The Netherlands. If you don’t want to wait for the print book to arrive, the Kindle edition is already available for instant delivery. The Kindle edition works on Amazon’s Kindle hardware, and on PCs via Amazon’s Kindle software (free download). Amazon.com Amazon.co.uk Amazon.fr Amazon.de I’ll blog more about the book in the coming days and weeks with details about what’s new in the second edition.

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• What is the start point in game development? Where to start?

  - by Dragon

  I understand, I'm not unique with such a question, there are a lot of questions like this one. But I hope you'll take a minute and maybe can give me a piece of advice. I have an idea to develop games, but I don't know where is the start point in game development. The learning curve isn't as straight as in learning of a programming language, but I want to give it a try. I have some experience with OOP and programming in general. I know (not too deep) C#, Java programming languages. I searched info on where to start, read a lot of blogs, forums and so on. Once I decided "stop wandering around, just start develop a game" and I started. At the moment I have a console version of very simple game (RPS - rock-paper-scissors) developed with C#. It has different modes: "player vs cpu" and "player vs player". Some time later I looked at the code and decided that it should be refactored or even redeveloped from the scratch. And I thought that time "GUI is what I need. I can add logic later." And now I'm here. I've already decided to make RPS with GUI, then make multiplayer and so on. I'm not thinking about 3D now, 2D is enough. It doesn't matter what language to use: C# or Java, I found frameworks for both - XNA (C#) and Slick (Java). Both are good for 2D game development. But I know nothing about sprites, how to bind objects on the screen and so on. You can say "you don't need it for such simple game like RPS", but RPS is the beginning, I have some ideas like "Tower Defense" game... you know, everybody has ideas, wishes.... and this knowledge is useful and in some way obligatory. So what is the start point to achieve my plans, ideas, wishes? Where to start? Is it possible to make game development learning curve a little bit straight? Or there're ways that amateur and game development beginners use for years? Thank you for you answers and advise in advance. P.S Sorry for that this post turned out an essay, but I tried to express my wish to start acting. Hope I managed to do it.

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• New Wine in New Bottles

  - by Tony Davis

  How many people, when their car shows signs of wear and tear, would consider upgrading the engine and keeping the shell? Even if you're cash-strapped, you'll soon work out the subtlety of the economics, the cost of sudden breakdowns, the precious time lost coping with the hassle, and the low 'book value'. You'll generally buy a new car. The same philosophy should apply to database systems. Mainstream support for SQL Server 2005 ends on April 12; many DBAS, if they haven't done so already, will be considering the migration to SQL Server 2008 R2. Hopefully, that upgrade plan will include a fresh install of the operating system on brand new hardware. SQL Server 2008 R2 and Windows Server 2008 R2 are designed to work together. The improved architecture, processing power, and hyper-threading capabilities of modern processors will dramatically improve the performance of many SQL Server workloads, and allow consolidation opportunities. Of course, there will be many DBAs smiling ruefully at the suggestion of such indulgence. This is nothing like the real world, this halcyon place where hardware and software budgets are limitless, development and testing resources are plentiful, and third party vendors immediately certify their applications for the latest-and-greatest platform! As with cars, or any other technology, the justification for a complete upgrade is complex. With Servers, the extra cost at time of upgrade will generally pay you back in terms of the increased performance of your business applications, reduced maintenance costs, training costs and downtime. Also, if you plan and design carefully, it's possible to offset hardware costs with reduced SQL Server licence costs. In his forthcoming SQL Server Hardware book, Glenn Berry describes a recent case where he was able to replace 4 single-socket database servers with one two-socket server, saving about $90K in hardware costs and $350K in SQL Server license costs. Of course, there are exceptions. If you do have a stable, reliable, secure SQL Server 6.5 system that still admirably meets the needs of a specific business requirement, and has no security vulnerabilities, then by all means leave it alone. Why upgrade just for the sake of it? However, as soon as a system shows sign of being unfit for purpose, or is moving out of mainstream support, the ruthless DBA will make the strongest possible case for a belts-and-braces upgrade. We'd love to hear what you think. What does your typical upgrade path look like? What are the major obstacles? Cheers, Tony.

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• Case Management Patterns with Oracle Unified Business Process Management Suite

  - by Ajay Khanna

  Contributed by Heidi Buelow, Oracle Product Management Case Management was a hot topic all week at Oracle OpenWorld so I was excited to share our current features and upcoming plans at the session Thursday morning on Case Management Patterns with Oracle Unified Business Process Management Suite.  My colleague, Ravi Rangaswamy, the Case Management Development Manager, and I, Heidi Buelow, the Case Management Product Manager, discussed case management use case patterns with an interested audience.  We also talked about the current BPM Suite offering for Case Managment and showed a demo of our upcoming release where Case Management becomes a first class component in a BPM composite application. Case Management use case patterns cover a wide range of horizontal applications such as Accounts Payable, Dispute Resolution, Call Center, Employee OnBoarding, and many vertical applications in domains and industries such as Public Sector services, Insurance claims, and Healthcare.  Really, it is any use case where the resolution of a request may require a knowledge worker making decisions using experienced judgement in the current situation.  This allows for expidited care and customer satisfaction, both being highly valued for consumer loyalty, regulatory compliance, and efficient resolution. Today, BPM Suite provides the tools for creating Case Management applications using BPMN 2.0, Business Rules, and rich BAM and Case Analytics.  The Process Composer provides the agility to change rules and processes by the business users.  The case manager and case workers have the flexibilty they need.  With integrated content management and the concept of a BPM Process Spaces instance (case) space, the current release enables case management use case applications. In the next release, Case Management becomes a first class component. By this, we mean, Case is a separate component in the composite.  We are adding case attributes such as milestones, case events, case stakeholders, and more, providing a rich toolset for the use cases that require a flexible Case Management approach.  Activites become available according to the conditions that you specify and information can be protected by permissions indicated.  In BPM Studio, you design a Case and associate all of the attributes and activities that are needed, yet, at runtime you have the flexibility to add and change these as needed. We enjoyed sharing Case Management and it was well received by the audience.  The presentation is available online and we have viewlets of the demo that will be available at release time.

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