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  • SQL SERVER – Best Reference – Wait Type – Day 27 of 28

    - by pinaldave
    I have great learning experience to write my article series on Extended Event. This was truly learning experience where I have learned way more than I would have learned otherwise. Besides my blog series there was excellent quality reference available on internet which one can use to learn this subject further. Here is the list of resources (in no particular order): sys.dm_os_wait_stats (Book OnLine) – This is excellent beginning point and official documentations on the wait types description. SQL Server Best Practices Article by Tom Davidson – I think this document goes without saying the BEST reference available on this subject. Performance Tuning with Wait Statistics by Joe Sack – One of the best slide deck available on this subject. It covers many real world scenarios. Wait statistics, or please tell me where it hurts by Paul Randal – Notes from real world from SQL Server Skilled Master Paul Randal. The SQL Server Wait Type Repository… by Bob Ward – A thorough article on wait types and its resolution. A MUST read. Tracking Session and Statement Level Waits by by Jonathan Kehayias – A unique article on the subject where wait stats and extended events are together. Wait Stats Introductory References By Jimmy May – Excellent collection of the reference links. Great Resource On SQL Server Wait Types by Glenn Berry – A perfect DMV to find top wait stats. Performance Blog by Idera – In depth article on top of the wait statistics in community. I have listed all the reference I have found in no particular order. If I have missed any good reference, please leave a comment and I will add the reference in the list. Read all the post in the Wait Types and Queue series. Reference: Pinal Dave (http://blog.SQLAuthority.com) Tracking Session and Statement Level Waits Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • A whole site for reviewing of SQL Server MVP Deep Dives

    - by Rob Farley
    This book just keeps amazing me. Not only as I read through some chapters for the first time, and others for the second and third times, but also as I read reviews of it written by other people. The guys over at http://sqlperspectives.wordpress.com are a prime example. They’ve been going through each chapter, each writing a review on it, and often getting a guest blogger to write something as well – and they’re clearly getting a lot of stuff out of this brilliant book. Back when I first heard about them doing this, I had offered to be involved, and recently did an interview with them about my chapters (chapter seven and chapter forty). That interview can be found at http://sqlperspectives.wordpress.com/2010/03/20/interview-with-rob-farley/ – and covers how I got into databases, and how I think the database roles in the IT industry are changing. If you don’t have a copy of SQL Server MVP Deep Dives yet, why not get a copy from http://www.sqlservermvpdeepdives.com (or persuade your local bookstore to get some copies in), and read through chapters with these guys? Treat it like a book club, discussing each chapter with others (guest blogging perhaps?), and you’ll probably end up getting even more out of it. Remember that the proceeds of the book go to charity (instead of the authors – we get nothing), so you don’t need to consider that you’re splashing out on a treat for yourself. Think of the kids helped by War Child instead. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Free Online Performance Tuning Event

    - by Andrew Kelly
      On June 9th 2010 I will be showing several sessions related to performance tuning for SQL Server and they are the best kind because they are free :).  So mark your calendars. Here is the event info and URL: June 29, 2010 - 10:00 am - 3:00 pm Eastern SQL Server is the platform for business. In this day-long free virtual event, well-known SQL Server performance expert Andrew Kelly will provide you with the tools and knowledge you need to stay on top of three key areas related to peak performance...(read more)

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  • Where have I been? Speaking a lot, actually…

    - by drsql
    A few weeks back (Feb 27) I spoke at the Rocky Mountain Tech Trifecta ( http://rmtechtrifecta.pbworks.com/ ), where I gave the SQL Track keynote, and then did my Database Design session.  Great time and I had a blast giving a keynote. It was especially fun just doing a lightweight session just encouraging folks to do design. Last week, I spoke virtually for the Minnesota PASS group, giving the same presentation, plus 10% and including my patent pending Lego audience (The Minifiggers) and audience...(read more)

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  • Windows Azure Learning Plan - SQL Azure

    - by BuckWoody
    This is one in a series of posts on a Windows Azure Learning Plan. You can find the main post here. This one deals with Security for  Windows Azure.   Overview and Training Overview and general  information about SQL Azure - what it is, how it works, and where you can learn more. General Overview (sign-in required, but free) http://social.technet.microsoft.com/wiki/contents/articles/inside-sql-azure.aspx General Guidelines and Limitations http://msdn.microsoft.com/en-us/library/ee336245.aspx Microsoft SQL Azure Documentation http://msdn.microsoft.com/en-us/windowsazure/sqlazure/default.aspx Samples and Learning Sources for online and other SQL Azure Training Free Online Training http://blogs.msdn.com/b/sqlazure/archive/2010/05/06/10007449.aspx 60-minute Overview (webcast) https://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?culture=en-US&EventID=1032458620&CountryCode=US Architecture SQL Azure Internals and Architectures for Scale Out and other use-cases. SQL Azure Architecture http://social.technet.microsoft.com/wiki/contents/articles/inside-sql-azure.aspx Scale-out Architectures http://tinyurl.com/247zm33 Federation Concepts http://tinyurl.com/34eew2w Use-Cases http://blogical.se/blogs/jahlen/archive/2010/11/23/sql-azure-why-use-it-and-what-makes-it-different-from-sql-server.aspx SQL Azure Security Model (video) http://www.msdev.com/Directory/Description.aspx?EventId=1491 Administration Standard Administrative Tasks and Tools Tools Options http://social.technet.microsoft.com/wiki/contents/articles/overview-of-tools-to-use-with-sql-azure.aspx SQL Azure Migration Wizard http://sqlazuremw.codeplex.com/ Managing Databases and Login Security http://msdn.microsoft.com/en-us/library/ee336235.aspx General Security for SQL Azure http://msdn.microsoft.com/en-us/library/ff394108.aspx Backup and Recovery http://social.technet.microsoft.com/wiki/contents/articles/sql-azure-backup-and-restore-strategy.aspx More Backup and Recovery Options http://social.technet.microsoft.com/wiki/contents/articles/current-options-for-backing-up-data-with-sql-azure.aspx Syncing Large Databases to SQL Azure http://blogs.msdn.com/b/sync/archive/2010/09/24/how-to-sync-large-sql-server-databases-to-sql-azure.aspx Programming Programming Patterns and Architectures for SQL Azure systems. How to Build and Manage a Business Database on SQL Azure http://tinyurl.com/25q5v6g Connection Management http://social.technet.microsoft.com/wiki/contents/articles/sql-azure-connection-management-in-sql-azure.aspx Transact-SQL Supported by SQL Azure http://msdn.microsoft.com/en-us/library/ee336250.aspx

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  • SQL Server 2005 SP4 is here!

    - by AaronBertrand
    Yes, the day has finally arrived, and a couple of weeks ahead of schedule. Typically when Microsoft promises a release in Qx or Hx, the software comes on the last or second last day of that quarter or half. This year, we get an early Christmas present: SQL Server 2005 SP4. To download SP4, go to this link: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=b953e84f-9307-405e-bceb-47bd345baece If you are looking for the Express versions of SP4, you can get Express, Express with Tools, and...(read more)

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  • Document, Document, Document

    - by AllenMWhite
    A while back I blogged about using Checklists , but there's another task you want to incorporate into your workflow - documentation. Now, I'm not just talking about documenting the logic, system flow and data and structure changes, I'm also talking about documenting your daily activities (commonly referred to as a journal.) It's amazing how useful a private journal can be when you need to revisit the thought process you went through to develop the processes you're implementing. I'm also talking about...(read more)

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  • An XEvent a Day (19 of 31) – Using Customizable Fields

    - by Jonathan Kehayias
    Today’s post will be somewhat short, but we’ll look at Customizable Fields on Events in Extended Events and how they are used to collect additional information.  Customizable Fields generally represent information of potential interest that may be expensive to collect, and is therefore made available for collection if specified by the Event Session.  In SQL Server 2008 and 2008 R2, there are 50 Events that have customizable columns in their payload.  In SQL Server Denali CTP1, there...(read more)

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  • Another Questionable Article Online…

    - by Jonathan Kehayias
    At the beginning of the month I blogged about my thoughts on the virtualization feedback provided by SSWUG’s newsletter , and Rich responded with some information on how the incorrect information lead him to making incorrect conclusions.  It seems like every couple of weeks an article, tip, newsletter, whatever is posted by or on a major site that has questionable if not outright incorrect material in it.  Last week MSSQLTips posted SQL Server tempdb one or multiple data files in which...(read more)

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  • Some thoughts on interviewing….

    - by Jonathan Kehayias
    At the beginning of the year I changed jobs, leaving a very stable position where I had the opportunity to learn under an amazing mentor (who happened to be a Oracle DBA and not a SQL DBA), to take on a job that I felt was much more challenging and had better potential for personal as well as professional growth.  I wasn’t necessarily looking for another job at the time, but one that interested me was mentioned at our local user group meeting and I decided to check it out and see if it was something...(read more)

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  • The Most Effective Learning Methods – The Results

    - by BuckWoody
    Yesterday I posted a blank graph and asked where you thought the labels should go for the most effective learning methods, according to a study they read to me and other teachers here at the University of Washington. Here are the labels in the correct order according to that study – and remember, “Teaching” here means one student explaining something to another: It isn’t really that surprising to learn that we comprehend best when we have to teach a subject to someone else, and you can see that the “participation factor” is the key in the learning methods. The real shocker was the retention level at the various learning modes – lecture was down near the single digits! What does this have to do with databases or the DBA? Well, we all need to learn new things – and many of us are asked to teach others a new task. To be a good teacher, we have to know how a student learns best – and of course that makes us better students as well. So next time you’re asked to transfer some knowledge to someone else, take a look at this chart first – and let me know how it affected your knowledge transfer. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • When a restore isn’t really complete

    - by John Paul Cook
    This week I discovered that restoring from a full backup doesn’t always restore SQL Server to the same state it was in when the backup was made. There are three settings that, if enabled, are not restored after a database restore. Thanks to Greg Low for pointing out that the list of affected settings is found in the SQL Server 2008 Upgrade Technical Reference Guide from which I quote: · is_broker_enabled · is_honor_broker_priority_on · is_trustworthy_on Detaching and attaching a database will also...(read more)

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  • An XEvent a Day (3 of 31) – Managing Event Sessions

    - by Jonathan Kehayias
    Yesterdays post, Querying the Extended Events Metadata , showed how to discover the objects available for use in Extended Events.  In todays post, we’ll take a look at the DDL Commands that are used to create and manage Event Sessions based on the objects available in the system.  Like other objects inside of SQL Server, there are three DDL commands that are used with Extended Events; CREATE EVENT SESSION , ALTER EVENT SESSION , and DROP EVENT SESSION .  The command names are self...(read more)

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  • PDF from Umbraco | Creating PDF case studies from data in the Umbraco CMS

    - by Vizioz Limited
    Last week we launched the first version of our website based on Umbraco 4.5.2 and this week we have just added a bit of extra functionality to the case studies section which enables you to download the case studies as PDF documents.To do this we used the PDF Creator package by Darren Ferguson, this is actually a wrapper around a product from a company called Ibex, which is where you can download documentation for the mark up required.The way Darren has made the implementation is really simple for anyone already familiar with the Umbraco CMS. You simple create a new template and call a Usercontrol macro, this then does the magic in the background and passes an XSLT file to the ibex engine.What you need to be aware of is that you need to learn a new mark up language called XSL-FO this is actually part of the XSL 1.0 specification and is a language used to express print layouts.As an indication of timescale, from knowing nothing about XSL-FO to the finished product that you can see on the website now has taken me 2 days of learning and just fiddling with the mark up to get the final result.If anyone is interested I might post some code snippets to show you how some of it is done, I would also be really interested to have some feedback about the PDF layout and what you like and don't like about it.Cheers,ChrisPosted using BlogPress from my iPad

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  • Option Trading: Getting the most out of the event session options

    - by extended_events
    You can control different aspects of how an event session behaves by setting the event session options as part of the CREATE EVENT SESSION DDL. The default settings for the event session options are designed to handle most of the common event collection situations so I generally recommend that you just use the defaults. Like everything in the real world though, there are going to be a handful of “special cases” that require something different. This post focuses on identifying the special cases and the correct use of the options to accommodate those cases. There is a reason it’s called Default The default session options specify a total event buffer size of 4 MB with a 30 second latency. Translating this into human terms; this means that our default behavior is that the system will start processing events from the event buffer when we reach about 1.3 MB of events or after 30 seconds, which ever comes first. Aside: What’s up with the 1.3 MB, I thought you said the buffer was 4 MB?The Extended Events engine takes the total buffer size specified by MAX_MEMORY (4MB by default) and divides it into 3 equally sized buffers. This is done so that a session can be publishing events to one buffer while other buffers are being processed. There are always at least three buffers; how to get more than three is covered later. Using this configuration, the Extended Events engine can “keep up” with most event sessions on standard workloads. Why is this? The fact is that most events are small, really small; on the order of a couple hundred bytes. Even when you start considering events that carry dynamically sized data (eg. binary, text, etc.) or adding actions that collect additional data, the total size of the event is still likely to be pretty small. This means that each buffer can likely hold thousands of events before it has to be processed. When the event buffers are finally processed there is an economy of scale achieved since most targets support bulk processing of the events so they are processed at the buffer level rather than the individual event level. When all this is working together it’s more likely that a full buffer will be processed and put back into the ready queue before the remaining buffers (remember, there are at least three) are full. I know what you’re going to say: “My server is exceptional! My workload is so massive it defies categorization!” OK, maybe you weren’t going to say that exactly, but you were probably thinking it. The point is that there are situations that won’t be covered by the Default, but that’s a good place to start and this post assumes you’ve started there so that you have something to look at in order to determine if you do have a special case that needs different settings. So let’s get to the special cases… What event just fired?! How about now?! Now?! If you believe the commercial adage from Heinz Ketchup (Heinz Slow Good Ketchup ad on You Tube), some things are worth the wait. This is not a belief held by most DBAs, particularly DBAs who are looking for an answer to a troubleshooting question fast. If you’re one of these anxious DBAs, or maybe just a Program Manager doing a demo, then 30 seconds might be longer than you’re comfortable waiting. If you find yourself in this situation then consider changing the MAX_DISPATCH_LATENCY option for your event session. This option will force the event buffers to be processed based on your time schedule. This option only makes sense for the asynchronous targets since those are the ones where we allow events to build up in the event buffer – if you’re using one of the synchronous targets this option isn’t relevant. Avoid forgotten events by increasing your memory Have you ever had one of those days where you keep forgetting things? That can happen in Extended Events too; we call it dropped events. In order to optimizes for server performance and help ensure that the Extended Events doesn’t block the server if to drop events that can’t be published to a buffer because the buffer is full. You can determine if events are being dropped from a session by querying the dm_xe_sessions DMV and looking at the dropped_event_count field. Aside: Should you care if you’re dropping events?Maybe not – think about why you’re collecting data in the first place and whether you’re really going to miss a few dropped events. For example, if you’re collecting query duration stats over thousands of executions of a query it won’t make a huge difference to miss a couple executions. Use your best judgment. If you find that your session is dropping events it means that the event buffer is not large enough to handle the volume of events that are being published. There are two ways to address this problem. First, you could collect fewer events – examine you session to see if you are over collecting. Do you need all the actions you’ve specified? Could you apply a predicate to be more specific about when you fire the event? Assuming the session is defined correctly, the next option is to change the MAX_MEMORY option to a larger number. Picking the right event buffer size might take some trial and error, but a good place to start is with the number of dropped events compared to the number you’ve collected. Aside: There are three different behaviors for dropping events that you specify using the EVENT_RETENTION_MODE option. The default is to allow single event loss and you should stick with this setting since it is the best choice for keeping the impact on server performance low.You’ll be tempted to use the setting to not lose any events (NO_EVENT_LOSS) – resist this urge since it can result in blocking on the server. If you’re worried that you’re losing events you should be increasing your event buffer memory as described in this section. Some events are too big to fail A less common reason for dropping an event is when an event is so large that it can’t fit into the event buffer. Even though most events are going to be small, you might find a condition that occasionally generates a very large event. You can determine if your session is dropping large events by looking at the dm_xe_sessions DMV once again, this time check the largest_event_dropped_size. If this value is larger than the size of your event buffer [remember, the size of your event buffer, by default, is max_memory / 3] then you need a large event buffer. To specify a large event buffer you set the MAX_EVENT_SIZE option to a value large enough to fit the largest event dropped based on data from the DMV. When you set this option the Extended Events engine will create two buffers of this size to accommodate these large events. As an added bonus (no extra charge) the large event buffer will also be used to store normal events in the cases where the normal event buffers are all full and waiting to be processed. (Note: This is just a side-effect, not the intended use. If you’re dropping many normal events then you should increase your normal event buffer size.) Partitioning: moving your events to a sub-division Earlier I alluded to the fact that you can configure your event session to use more than the standard three event buffers – this is called partitioning and is controlled by the MEMORY_PARTITION_MODE option. The result of setting this option is fairly easy to explain, but knowing when to use it is a bit more art than science. First the science… You can configure partitioning in three ways: None, Per NUMA Node & Per CPU. This specifies the location where sets of event buffers are created with fairly obvious implication. There are rules we follow for sub-dividing the total memory (specified by MAX_MEMORY) between all the event buffers that are specific to the mode used: None: 3 buffers (fixed)Node: 3 * number_of_nodesCPU: 2.5 * number_of_cpus Here are some examples of what this means for different Node/CPU counts: Configuration None Node CPU 2 CPUs, 1 Node 3 buffers 3 buffers 5 buffers 6 CPUs, 2 Node 3 buffers 6 buffers 15 buffers 40 CPUs, 5 Nodes 3 buffers 15 buffers 100 buffers   Aside: Buffer size on multi-processor computersAs the number of Nodes or CPUs increases, the size of the event buffer gets smaller because the total memory is sub-divided into more pieces. The defaults will hold up to this for a while since each buffer set is holding events only from the Node or CPU that it is associated with, but at some point the buffers will get too small and you’ll either see events being dropped or you’ll get an error when you create your session because you’re below the minimum buffer size. Increase the MAX_MEMORY setting to an appropriate number for the configuration. The most likely reason to start partitioning is going to be related to performance. If you notice that running an event session is impacting the performance of your server beyond a reasonably expected level [Yes, there is a reasonably expected level of work required to collect events.] then partitioning might be an answer. Before you partition you might want to check a few other things: Is your event retention set to NO_EVENT_LOSS and causing blocking? (I told you not to do this.) Consider changing your event loss mode or increasing memory. Are you over collecting and causing more work than necessary? Consider adding predicates to events or removing unnecessary events and actions from your session. Are you writing the file target to the same slow disk that you use for TempDB and your other high activity databases? <kidding> <not really> It’s always worth considering the end to end picture – if you’re writing events to a file you can be impacted by I/O, network; all the usual stuff. Assuming you’ve ruled out the obvious (and not so obvious) issues, there are performance conditions that will be addressed by partitioning. For example, it’s possible to have a successful event session (eg. no dropped events) but still see a performance impact because you have many CPUs all attempting to write to the same free buffer and having to wait in line to finish their work. This is a case where partitioning would relieve the contention between the different CPUs and likely reduce the performance impact cause by the event session. There is no DMV you can check to find these conditions – sorry – that’s where the art comes in. This is  largely a matter of experimentation. On the bright side you probably won’t need to to worry about this level of detail all that often. The performance impact of Extended Events is significantly lower than what you may be used to with SQL Trace. You will likely only care about the impact if you are trying to set up a long running event session that will be part of your everyday workload – sessions used for short term troubleshooting will likely fall into the “reasonably expected impact” category. Hey buddy – I think you forgot something OK, there are two options I didn’t cover: STARTUP_STATE & TRACK_CAUSALITY. If you want your event sessions to start automatically when the server starts, set the STARTUP_STATE option to ON. (Now there is only one option I didn’t cover.) I’m going to leave causality for another post since it’s not really related to session behavior, it’s more about event analysis. - Mike Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Handling special characters with FOR XML PATH('')

    - by Rob Farley
    Because I hate seeing &gt; or &amp; in my results… Since SQL Server 2005, we’ve been able to use FOR XML PATH('') to do string concatenation. I’ve blogged about it before several times. But I don’t think I’ve blogged about the fact that it all goes a bit wrong if you have special characters in the strings you’re concatenating. Generally, I don’t even worry about this. I should, but I don’t, particularly when the solution is so easy. Suppose I want to concatenate the list of user databases...(read more)

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  • Visio Forward Engineer Addin for Office 2010

    - by AlbertoFerrari
    Most of my database model are written with Visio. I don’t want to start a digression whether Visio is good or not to build a simple data model: Visio is enogh for my modeling needs and customers love its colours and the ability to open the model with Office when I need to discuss it with them. When I have finished modeling, I generate the database and everything works fine. Nevertheless, Microsoft seems not to like the forward engineer capabilities of Visio. The last release that supports forward...(read more)

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  • ‘Assassin’s Creed: Pirates’ now Available to Play In-Browser for Free

    - by Akemi Iwaya
    Are you ready to sail the high seas in search of treasure and adventure? All you need is a browser and the determination to be the ‘King of the Caribbean’ in ‘Assassin’s Creed: Pirates’, the latest in-browser game release from Microsoft! If you are curious as to how this game fits into the broader Assassin’s Creed Universe, here is the answer. From the blog post: Gameplay is based on the iOS “Assassin’s Creed Pirates” game, allowing you to be captain Alonzo Batilla, who is racing his ship through the Caribbean, evading mines and other hurdles, while searching for treasure. Keep in mind that the game is a demo at the moment, but still a lot of fun for any Assassin’s Creed fan! Play the demo and learn more about the game via the links below. Good luck and have fun! Play Assassin’s Creed: Pirates [Demo Homepage] Arrrrrr! ‘Assassin’s Creed Pirates’ – for the Web – now available ['The Fire Hose Blog' - Microsoft] [via The Windows Club]

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  • How I use schemas.

    - by Alexander Kuznetsov
    I use schemas to simplify granting permissions. For tables and views, I have three schemas: Data, the actual data my customers need. Can only be modified via sprocs. Staging, only visible to data loaders and devs. Full privileges on INSERT?UPDATE/DELETE for those who see it. Config, the configuration data used in loads, only visible to data loaders and devs. Can only be modified via sprocs. For sprocs/UDFs I have the following schemas: Readers Writers ETL ConfigReaders ConfigWriters Also I have dbo...(read more)

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  • An XEvent a Day (14 of 31) – A Closer Look at Predicates

    - by Jonathan Kehayias
    When working with SQL Trace, one of my biggest frustrations has been the limitations that exist in filtering.  Using sp_trace_setfilter to establish the filter criteria is a non-trivial task, and it falls short of being able to deliver complex filtering that is sometimes needed to simplify analysis.  Filtering of trace data was performed globally and applied to the trace affecting all of the events being collected.  Extended Events introduces a much better system of filtering using...(read more)

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  • An XEvent a Day (5 of 31) - Targets Week – ring_buffer

    - by Jonathan Kehayias
    Yesterday’s post, Querying the Session Definition and Active Session DMV’s , showed how to find information about the Event Sessions that exist inside a SQL Server and how to find information about the Active Event Sessions that are running inside a SQL Server using the Session Definition and Active Session DMV’s.  With the background information now out of the way, and since this post falls on the start of a new week I’ve decided to make this Targets Week, where each day we’ll look at a different...(read more)

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  • An XEvent a Day (17 of 31) – A Look at Backup Internals and How to Track Backup and Restore Throughput (Part 1)

    - by Jonathan Kehayias
    Today’s post is a continuation of yesterday’s post How Many Checkpoints are Issued During a Full Backup? and the investigation of Database Engine Internals with Extended Events.  In today’s post we’ll look at how Backup’s work inside of SQL Server and how to track the throughput of Backup and Restore operations.  This post is not going to cover Backups in SQL Server as a topic; if that is what you are looking for see Paul Randal’s TechNet Article Understanding SQL Server Backups . Yesterday...(read more)

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  • Do DBA’s not desire sleep?

    - by drsql
    Or any support people for that matter.  I constantly hear people having to support this, support that, wearing the “beeper”, etc etc.  But these people do seemingly love what they do, because I hear this on “non-essential” communications channels, like Twitter, SQL Saturday conversations, etc.  These are people who are doing what they do because they like it. I have to be honest with you though, about the second time I was awakened by a beeper with the same problem I would be outraged....(read more)

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  • PASS Precon Countdown… See some of you Monday, and others on Tuesday Night

    - by drsql
    As I finish up the plans for Monday’s database design precon, I am getting pretty excited for the day. This is the third time I have done this precon, and where the base slides are very similar, I have a few new twists in mind. One of my big ideas for my Database Design Workshop precon has always been to give people to do some design. So I am even now trying to go through and whittle down the slides and make sure that we have the time for design. If you are attending, be prepared to be a team player....(read more)

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  • It’s nice to be important, but it’s more important to be nice

    - by BuckWoody
    I’ve been a little “preachy” lately, telling you that you should let people finish their sentences, and always check a problem out before you tell a user that their issue is “impossible”. Well, I’ll round that out with one more tip today. Keep in mind that all of these things are actions I’ve been guilty of, hopefully in the past. I’m kind of a “work in progress”. And yes, I know these tips are coming from someone who picks on people in presentations, but that is of course done in fun, and (hopefully) with the audience’s knowledge.   (No, this isn’t aimed at any one person or event in particular – I just see it happen a lot)   I’ve seen, unfortunately over and over, someone in authority react badly to someone who is incorrect, or at least perceived to be incorrect. This might manifest itself in a comment, post, question or whatever, but the point is that I’ve seen really intelligent people literally attack someone they view as getting something wrong. Don’t misunderstand me; if someone posts that you should always drop a production database in the middle of the day I think you should certainly speak up and mention that this might be a bad idea!  No, I’m talking about generalizations or even incorrect statements done in good faith. Let me explain with an example.   Suppose someone makes the statement: “If you don’t have enough space on your system, you can just use a DBCC command to shrink the database”. Let’s take two responses to this statement.   Response One: “That’s insane. Everyone knows that shrinking a database is a stupid idea, you’re just going to fragment your indexes all over the place.” Response Two: “That’s an interesting take – in my experience and from what I’ve read here (someurl.com) I think this might not be a universal best practice.”   Of course, both responses let the person making the statement and those reading it know that you don’t agree, and that it’s probably wrong. But the person you responded to and the general audience hearing you (or reading your response) might form two different opinions of you.   The first response says to me “this person really needs to be right, and takes arguments personally. They aren’t thinking of the other person at all, or the folks reading or hearing the exchange. They turned an incorrect technical statement into a personal attack. They haven’t left the other party any room to ‘save face’, and they have potentially turned what could be a positive learning experience for everyone into a negative. Also, they sound more than just a little arrogant.”   The second response says to me “this person has left room for everyone to save face, has presented evidence to the contrary and is thinking about moving the ball forward and getting it right rather than attacking someone for getting it wrong.” It’s the idea of questioning a statement rather than attacking a person.   Perhaps you have a different take. Maybe you think the “direct” approach is best – and maybe that’s worked for you. Something to consider is what you’ve really accomplished while using that first method. Sure, the info you provide is correct, and perhaps someone out there won’t shrink a database because of your response – but perhaps you’ve turned a lot more people off, and now they won’t listen to your other valuable information. You’ll be an expert, but another one of the nameless, arrogant jerks in technology. And I don’t think anyone likes to be thought of that way.   OK, I’ll get down off of the high-horse now. And I’ll keep the title of this entry (said to me by my grandmother when I was a little kid) in mind when I dismount. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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