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• Can't double click files to open them in inDesign (CS5)

  - by Matt

  I cannot open a file unless I open inDesign (the program) and then do File-Open If I double click, it starts to open, then just hangs forever. AFTER I close it, and look in the directory where they're saved, I see a (temporary?) "lock" file. Now I can double click the original file and it opens just fine. However, now when I close iD it deletes the file and the whole process starts again... I have tried updating the software, uninstalled COMPLETELY and reinstalled, tried a brand new Win7 install. These files are all saved on a network drive, the computer is a new quad-core Dell with 12GB of RAM and a fresh x64 Win7 install on the SSD. Does not happen with other programs.

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• Accessing multiple local HD's or RAID with ESXi 4.0

  - by Shawn Anderson

  How to I get additional HD's to be recognized and used by ESXi 4.0. When I purchased my system I had two 2TB HD's, but when I installed ESXi it only recognized one of them. I'm happy to get whatever number of drives that I need (I have a four bay SATA in my Dell T310). What are some options? RAID? If so, is it supported. I guess I would need hardware instead of software since ESXi is so small. The VMWare forums (where I've lived for the last two days) are a charlie foxtrot of outdated and conflicting info. I want to utilize my T310, with 32 GB RAM, 2.8GHz quad core to run many lab Windows VM's. I don't need production level availability but I do want decent performance, even though it's in a lab environment. A huge thanks to Jim B., Zypher, Helvick, and Jeff Hengesbach who posted answers to my earlier predecessor question on why ESXi was so sluggish.

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• Screen tearing with GeForce 550 Ti

  - by Konair0s

  Recently I switched to the new monitor and graphic card - DELL U2312HM and GeForce GTX 550 Ti. I have problems with screen tearing (like in this picture from Wikipedia). Usually it is somewhere in upper part of the screen. Mainly happens in videos (in flash videos tearing heavier). In games all fine, except in-game videos (sometimes even videos built on game engine), but gameplay itself is clear, even in very fast actions. Connection with DVI. Problems both in Linux (Debian GNU/Linux, openSUSE 12.1, Linux Mint 13) and Windows (Windows XP, Windows 7), with various driver versions. 1920x1080, 60Mhz. How can I resolve this?

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• Bad Resolution. Running Three screens at the same time

  - by Carl

  Hi I am currently using three screens at the same time with my ATI 5770 & an active displayport converter. The thing is that the third screen ( the one that is using the active displayport converter ) is showing terrible resolution compared to my other two screens. ( Samsung syncmaster p23 ) two of my screens got a max resolution of 1920* 1090, meanwhile the third on is only capable of 1600 * 1200. Do any of u guys got any solution to this problem? Btw, This is how the Active Displayport converter looks like http://accessories.us.dell.com/sna/products/Cables/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=330-5521#Overview

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• Access is denied while moving a file from different volumes

  - by logeeks

  i have a portable 500GB HDD plugged into my dell xps system. The system have windows 7 professional edition. the problem is that when i try to open a file(visual studio .sln file) it is saying that access is denied. I cannot copy this file to a different location(within my local HDD) it is saying that i need permission for the task to complete. I've checked and confirmed the following things 1) I've logged into an admin account before attempting these operations 2) My admin account have 'Full Control' 3) I've full control over the portable HDD 4) I changed the 'UAC' settings to 'Never notify' Please help.

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• Can't connect Alienware M11x wireless to internet thru families router

  - by Jim Kron

  Morning All, Have an Alienware M11x loaded with Win 7 Premium with the Dell half card wifi. Also have a Netgear and Belkin USB external adapters (b/g and N to include dual radios. No joy either. Families Internet is served thru Charter and they use a Motorola Router. No matter if we reset the router, I cannot connect to the Net but can talk to the router. BTW... my brother only uses WEP as a number of connected items are old and my folks are not in a high threat area for attacks. Frustrated, as I know what I'm doing but this really has me stumped. Any thoughts? Much appreciated, Jim

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• Computer prints blank pages before and after content

  - by Cpt. Jack

  This would seem like a pretty simple question but I have exhausted every idea I can come up with. I bought a brand new Dell Latitude E5410 not too long ago with Windows 7 OS. I installed office 2010 on the machine right away and have had a printing problem since day one. For some reason every time I print a page, a blank page prints out before and after the content print. This also applies to any other application such as notepad or printing an email. If I have a 6 page document, it still prints out one page before and after every content page. Meaning I get my 6 page document along with 12 blank pages. I can't figure out why this would be some sort of default setting or what would cause this printing configuration. I am the only computer on the network that has this problem and quite frankly I'm getting tired of it. Can anyone help me figure this out or steer me in the right direction to correcting this problem?

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• Darik's Boot And Nuke - ERROR /dev/sda

  - by user1403844

  I'm trying to wipe the drive of an old company computer with DBAN so I can install Redhat Enterprise and learn Linux (it's a Dell Inspiron 1210, if that matters). I burnt DBAN to a CD and boot from that CD (running on an external USB CD drive). Whenever I try to run the utility--whether it's Autonuke, or any of manual wiping methods-- it spits on the errors: ERROR /dev/sdb ERROR /dev/sda From what I've read on some other forums, there are some issues with other drives or removable media interfering however I've disabled all other drives in bios, leaving just CD/DVD and the Hard Disk but still no luck. Any advice on how I can reconcile these errors and wipe the disk?

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• Bad sound quality of 3.5mm headphone with mic on laptop

  - by Isaac

  I have a set of headphones that have a built-in mic for hands-free calling. They just work great on my Sony Ericsson Cedar cellphone. The problem is that when I connect headphone to my Dell N5010 laptop to listen to music, the quality is horrible, with very weak or no vocals. They funny part is when I hold down the talk button on the mic (headphone mic), at which point it sounds great, but goes back to bad quality as soon as I release talk button. Also, when I take out the jack a little, at some point, the sound is great but I have to hold the jack there. I looked for any configuration on the sound card driver but find nothing. Besides using a glue to hold down the talk button of mic :), is there any other solution?

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• Windows7 access to Printer shared with XP ?

  - by chmike

  I have, at home, an eeebox running with XP 24/24 with an attached printer (Canon IP5300) installed as shared. We have a few other laptops and PC, all with vista, that can access and print on the shared printer without problem. We just received a new Dell computer with Windows7-64 on it, but it fails to connect the shared printer. I tried connecting the printer with its USB cord directly to the Windows7 PC and the required driver was automatically downloaded and installed. I could then access the printer specific properties, etc. But if I connect it back to the XP computer, the windows7 PC still refused to connect to the remote printer although it now have the drivers. The windows7 is a family pack. By the way, I also have an old canon scanner still perfectly working with XP, but for which I can't find compatible drivers for windows 7. Do I have to buy a new one ? Any help would be welcome.

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• Using Remote Desktop, connect to a Windows 7 domain user account without first logging on locally?

  - by calavera

  I have a dell laptop (henceforth we'll call this the server) running Windows 7 Enterprise. The server is part of my company's domain. My primary user account is a domain account. When I am at home and not connected to the domain, I prefer to connect to the server using Remote Desktop Connection from my MacBook Pro (we'll call this the client). The problem is, that if I do not physically login to the server, I am unable to connect to it using RDC from the client. I have a local administrator account on the server, and connecting to it via RDC works just fine. I had a feeling that the Mac RDC application was not giving me the full story, so I attempted the same procedure from a Windows 7 client. When trying to login, I get this message: So basically, If I logon to the server physically with my domain user and lock the computer, I can then successfully logon from the client. Otherwise, I am unable to connect.

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• Artefacts during HDV capture

  - by Jakub Konecki

  When I try to capture HDV video stream from a Canon HV20 camera to a Dell Studio 1558 (Intel i7 720qm) laptop running Win 7 Home Premium x64, the image appears with a very annoying noise - it contains block artefacts. Something is wrong with the Fire Wire controller (Ricoh 1304 OHCI host controller, build-in). Tried changing the driver to legacy one to no avail. This does not happen with DV stream. I'm using a Belkin cable. The capture works OK on another machine.

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• Windows Server 2008: Terminal Services / VDI

  - by JohnyD

  I have a Dell R710 with 72GB of memory running Hyper-V. Within Hyper-V I have a Windows 2008 (32-bit) VM running Terminal Services. How do I allocate memory so that any user who connects to this Terminal Server (from their thin-client) is allocated 2GB (or whatever amount I choose) of memory? Currently I have provisioned the TS with 2GB of memory but it seems that this is shared among all that connect. Please let me know if there is further information I can provide. Thank you. Update 1: What I'm looking to accomplish with this server is setting up a VDI to allow users to connect from thin-clients from within our network. They will also have to connect from outside our network via VPN which is already in place. Am I able to set this up using Windows Server 2008 (not R2) because I have a 16-bit application which needs to be supported. Unfortunately it's not a candidate as a Remote App.

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• Using Remote Desktop, connect to a Windows 7 domain user account without first logging on locally?

  - by Robert S Ciaccio

  I have a dell laptop (henceforth we'll call this the server) running Windows 7 Enterprise. The server is part of my company's domain. My primary user account is a domain account. When I am at home and not connected to the domain, I prefer to connect to the server using Remote Desktop Connection from my MacBook Pro (we'll call this the client). The problem is, that if I do not physically login to the server, I am unable to connect to it using RDC from the client. I have a local administrator account on the server, and connecting to it via RDC works just fine. I had a feeling that the Mac RDC application was not giving me the full story, so I attempted the same procedure from a Windows 7 client. When trying to login, I get this message: So basically, If I logon to the server physically with my domain user and lock the computer, I can then successfully logon from the client. Otherwise, I am unable to connect.

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• Using off-the-shelf hardware for brand-name servers; Possible? Good idea?

  - by threecheeseopera

  Is it possible or advisable to use 'regular' not-sanctioned-by-the-server-manufacturer hardware in high end servers? Often these manufacturer-supplied parts have a very high price markup, and I wonder if it's always necessary (understanding that they probably apply more rigorous requirements to this hardware). For example, Dell sells 300GB 15,000rpm serial-attached scsi drives for a certain server family for almost $600 each, while newegg sells a drive with the same specs for almost half the price http://www.newegg.com/Product/Product.aspx?Item=N82E16822116059. Do we really need to pay these high markups, especially for disks that are likely RAID-ed and so guarded against catastrophic failure?

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• Help me find the offending process waking my Windows 7 PC from hibernate every night

  - by DavidGugick

  Recently my Windows 7 64-bit PC has started waking every night from hibernation around 3:30am. I have done the following to try and figure out what is causing the issue with no luck: Examined the Windows Event logs. Nothing is noted Ran powercfg -lastwake and that reports nothing c:\powercfg -lastwake Wake History Count - 1 Wake History [0] Wake Source Count - 0 Ran powercfg to find what devices are armed for wake. Interestingly, this reports two items (I've already unchecked the "Allow this device to wake the computer" in device manager): The keyboard and something called the "eHome Infrared Receiver (USBCIR)". This is a desktop PC and it does not have an Infrared received, so I'm not sure what that device is. Suffice to say it does not have the option to "Allow device to wake..." available in Device Manager. C:\powercfg -devicequery wake_armed eHome Infrared Receiver (USBCIR) HID Keyboard Device My next step is to disable the Keyboard from wake, but I'm not convined that's the problem. This is on a Dell XPS435 if that helps anyone.

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• 1080 HD video display - Windows 7

  - by blasteralfred

  I am running Windows 7 in my Dell Studio 1555 Laptop. I have ATI Mobility Radeon HD 4570 graphics card inside. When I try to watch a video, I can see only some disturbed texture. I can hear the audio and no prob with that. The I can see the video frames peeking sometimes but is pretty slower. I have DirectX (directx_feb2010_redist) and Win7 codecs installed. Here are some screenshots; The video details are; Name: video.mp4 Frame width: 1920 Frame height: 1080 Frame rate: 29 fps data Rate: 7958 kbps Total bitrate: 8052 kbps Just comment if you want more info.

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• Why does MTP work on one machine, but not another?

  - by bobmcn

  I have two Dell computers, a laptop and a desktop. I reinstalled Windows XP home on both, from the same CD. Then I installed Service pack 3 and ran windows update. When I connect my Creative Zen media player to the desktop, the MTP software that is part of XP recognizes it, and I can copy file to and from it using Windows Explorer. But when I connect the same player with the same cable to the laptop, I can see it in Windows Explorer, but none of the folders that are visible via the desktop are available, and I can't copy anything to or from it. How can I get this working on the laptop?

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• Windows Server 2008: Terminal Services

  - by JohnyD

  I have a Dell R710 with 72GB of memory running Hyper-V. Within Hyper-V I have a Windows 2008 (32-bit) VM running Terminal Services. How do I allocate memory so that any user who connects to this Terminal Server (from their thin-client) is allocated 2GB (or whatever amount I choose) of memory? Currently I have provisioned the TS with 2GB of memory but it seems that this is shared among all that connect. Please let me know if there is further information I can provide. Thank you.

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• Windows XP not able to boot after loading isapnp.sys driver

  - by pragadheesh

  Hi When i power on my DELL Latitude E6400 laptop running on Windows XP SP3, i get a black screen and hangs after that. So I tried to boot through safe mode which hangs after loading the driver isapnp.sys. Doing a bit of googling i found out Windows XP not booting up including safe mode So I loaded my XP boot cd and tried Recovery Console. In the Recovery console, doing "dir" gives the error "an error occurred during directory enumeration". Then i tried chkdsk /p /r which gave "the volume appears to contain one or more unrecoverable problems" How can i fix these please. Thanks in advance.

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• Monitor turns off about 1 second after turning it on

  - by r0ca

  Hi all! I have a hardware issue with some of the LCD monitors we have in our office. My problems is not related to video cards or anything else with the computer itself. I have 2 Dell 17" LCD screens that goes off (blank) after 1 or 2 seconds. The light remains green so it's not idling or sleeping. Just this morning, I had to replace one that goes off on 2 workstations and also on my laptop. Nothing to do with it. I tried the VGA and DVI connection w/out luck. I strongly think that this is something with a capacitor or something inside the screen but I can't figure out what it is... Is anybody heard of that kind of issue before? Regards, David.

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• 'DNS server isn't responding' error in windows 7 home premium

  - by pradeeptp

  Hi All, I bought a brand new Dell Studio 1558 just last week. It has windows 7 home premium 64-bit installed on it. My friend who is occupying the adjacent room has a laptop with windows XP. Both of us are connecting to the same wireless router of the hotel. My friend is able to connect to the wireless network without any trouble, but when I try to connect, I get the error "DNS service isn't responding". I get this error when I run the troubleshooting option. I met two more people in the same hotel with win XP laptop and they too dont have any problem. I have gone to possibly all the forums and website but I haven't been able to fix this error :(. I have done all the basic troubleshooting but I have no luck yet. Pls help. Following is one forum where the problem seem to have been trouble shooted but not for all. http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/eeb84518-903d-46d1-9398-80cf211878d7

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• RAM module randomly stopped working

  - by nhinkle

  My laptop is a Dell Inspiron e1505. It came with 2x512 MB of RAM installed, and about a year and a half ago I decided to upgrade it to 2x1 GB. I bought two 1GB memory modules from newegg and installed them, and all worked fine. Just last night my laptop was working fine; this morning I booted up and there was a BIOS warning saying "amount of system memory has changed". I tried reseating the modules, but that didn't fix it. Then I removed each one individually, and determined that one of the sticks appears to no longer be working. This happened very abruptly - I hadn't noticed any problems which might have been indicative of impending failure. Does anybody have any clue what may have caused this, and if there's any hope of making it work again? The memory only had a 30 day warranty, so I can't RMA it.

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• My KDE very slow in certain operations

  - by Pietro

  I have a problem with my Linux installation. It seems that the KDE code that deals with directory windows is extremely slow (on both Dolphin and Konqueror). This happens both when I click on a directory icon and when I want to open/save a file from many KDE applications. The time the window takes to open can be one minute or more. The same happens when I right click on an icon. Looking at the CPU usage, this is very low (less than 10%). Am I the only one with this problem, or is it well known and maybe already fixed? Consider that I cannot update to a more recent version of OpenSuse. Thank you, Pietro Configuration: Linux version: OpenSuse 11.4 KDE 4.6.0 System: DELL Precision T3500 - Intel Xeon Home directory mounted on a remote drive. <-- could this be the reason?

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• Help with proposed iSCSI SAN VMware implementation.

  - by obsidian

  We have four (with plans to grow to four more) Dell servers with 6 NICs. They are running VMware ESXi 4.1. We would like to connect all of them to an Openfiler iSCSI SAN via HP ProCurve 1810G switches. Based on the design below, is there anything I should be concerned about or anything unusual that I should look out for when making the iSCSI network configurations on the servers, switches and OpenFiler? Should I bond the connections on the servers or simply setup them up for failover? The primary goal is to maximize IOPS. Thanks in advance.

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