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• Why am I seeing excessive disk activity when installing applications?

  - by Kev

  I'm running Windows 7 Ultimate 64 bit on a Dell Vostro 1720 with 8GB of RAM, 7200RPM Disk, 2.53 GHz Core2Duo (Windows 7 64 bit is a supported option and the laptop came with the OS pre-installed). I'm noticing some fairly excessive disk activity when running installers. For example the Visual Studio 2010 RC installer constantly accessed the disk for ~10 minutes. It was so excessive that I was unable to use the machine until this ceased. Today I installed Trillian Astra 4.1 for Windows (latest build from the website). Again when I ran the installer I was pretty much locked out of the machine until the disk activity calmed down. In both cases when I eventually managed to launch task manager I could see that the CPU was sitting at around 5% to 7% utilisation whilst this was going on. All other disk related activity is fine, the machine is snappy and applications launch without delay. It's just when I run an installer I see this odd behaviour. Why would this be?

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• Logitech bluetooth audio receiver quality

  - by lietus

  I bought a Logitech Bluetooth Audio receiver, and have run into a problem: When playing audio, it contains short hisses/clicks on higher tones or vocal+heavy instrumental music (Sound quality appears to be unclean). I'm not sure what could be the reason, but this only happens when I play from certain devices. My laptops (a Dell XPS Win7, and an Asus Eee seashell Win7) and my phone (Samsung Player 5) both have the problem. However, when I tried using a Samsung S2 phone, the audio was crystal clear. Seems that this could be something with Bluetooth transiting device.. Has anyone encountered a similar problem?

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• Why is my metro screen getting extended to half of the second screen?

  - by maximusyoda

  When I extend my desktop to the second screen, it stays fine for a few minutes, but after a while, the first metro screen stretches all the way to half of the second screen. The search bar etc stops working. The desktop itself shares fine. But the metro screen is messed up as well as the resolution. The second screen is using the recommended resolution. All I want is to have an extended screen. The problem occurs in my office Windows 8 laptop as well. Not sure what to do with it. Device: Surface Pro 2 External Monitor: Dell 2208WFP 1680 x 1050 Pixel Resoultion 22''

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• Do I need to run a verfication on LTO tape backups even though the drives themselves perform verification as they write?

  - by ObligatoryMoniker

  We have an LTO-3 Tape drive in a Dell media library that we use for our tape backups. The article about LTO on Wikipedia states that: LTO uses an automatic verify-after-write technology to immediately check the data as it is being written, but some backup systems explicitly perform a completely separate tape reading operation to verify the tape was written correctly. This separate verify operation doubles the number of end-to-end passes for each scheduled backup, and reduces the tape life by half. What I would like to know is, do I need my backup software (Backup Exec in this case) to perform a verify on these tapes or is the verify-after-write technology inherent in LTO drives sufficient? I would also be curious if Backup Exec understands the verify-after-write technology enough to alert me if that technology couldn't veryify the data or will it just ignore it making it useless anyway since even if the drive detecs a problem I would never know about it.

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• How can I shut down all my Virtual Machines when my UPS kicks in?

  - by Tim

  I have a Dell T610 running ESXi4, an APC Smart UPS 1000VA and a local "console" machine running Vista and the vSphere 4 Essentials pack. A dedicated management network is in place between the T610 and the Vista machine. We have 4 VMs: SBS 2003, Server 2003 running Terminal Services, and two XP Machines. Ideally, when the UPS is forced to use battery power [for a set number minutes], I would like to gracefully shutdown all the VMs, then the ESXi, then the console machine. The latter two are not strictly a priority, but the VMs within ESXi are. Google provided lots of deprecated scripts that used to work on ESXi 3.x or similar, however I am unable to find what they were deprecated by. What do I need to be able to do this? I have Powerchute Express as supplied with the UPS, but would be willing to pay for software if required.

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• Why would http & https be blocked, even in safe mode with firewall disabled?

  - by Cogwheel

  I have a windows 7 machine (dell studio xps). Everything on it seems to be in working order. The network device says it has internet connectivity, and indeed I can ping websites, transfer files via ftp, connect to vpns and remote desktop, but the web won't work. I've disabled the windows firewall and still no go. There are no other firewalls installed. The computer came with a trial of norton 360 so I also used the norton removal tool (which solved a similar problem on another computer for me previously). Any thoughts?

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• Network connectivity issues with Windows Store

  - by Duy Tran

  I have my Windows 8 Pro build 9200 installed on my Dell laptop. I want to install some new apps and updates from the Store but there might be some network problem that caused the downloading gauge showing up but not really running at all. I followed some instructions that switched from local user to my Microsoft account, but this "Please wait" screen keeps showing and I don't really know why. I still have internet access and can use some apps like People, Mail, etc. with my account logged in, I can surf the net using Firefox, Chrome and Internet Explorer. I did another test using cmd with ping -t google.com and it showed that my laptop has internet access. Anybody knows a solution to make the Store working properly? Or is there any workaround to switch to the Microsoft account instead of a local user account?

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• Wireless dropouts that only affect subset of devices

  - by jwaddell

  When watching videos streamed over WiFi from a NAS box (D-Link DNS-323) I am getting wireless dropouts. However they only appear to occur when I have left my laptop (Dell Inspiron 9300 running Windows XP SP3) running; the laptop is usually suspended if I'm not using it. The dropouts have occurred when streaming to a Netgear EVA8000 streaming device, and also to a PS3. I'm using a Netgear DG834G as the wireless modem/router. When a dropout occurs I go to the laptop and see that its wireless connection has also dropped out. The odd thing is that my wife's MacBook and my iPhone still maintain their connections. What could be causing this behaviour, and how do I go about fixing it?

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• Missing Jumbo and MTU for Broadcom NIC?

  - by Mike

  I have two Broadcom BCM5708C NetXtreme II GigE NICs in my Dell Windows SBS 2008 server. I would like make one them them Jumbo Frames enabled so that I can add it to my SAN whose VLAN on the switch is already using 9000 MTU. Broadcom's own data sheet for this NIC claims that it is Jumbo Frame capable up to a 9000 MTU. The problem is that there is no setting for Jumbo or MTU in the NIC's configurable settings. There are other settings but just not the one I need to change. Am I missing something here? The driver claims to be up-to-date when I allow Windows to search on-line.

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• Windows XP Activation failed, now what?

  - by user26379

  I have a computer with (presumably unlicensed) Windows XP. The activation (over the internet) failed, and I now I cannot get into Windows. After calling Microsoft, it seems like I will have to reinstall everything and install a freshly bought operating system. What are my options here? Is it worth trying the millions of keys and key generators out there? EDIT: I have no way of contacting the manufacturer (it's a no-name box, definitely not Dell, HP or IBM). Would there actually be a key supplied with my version of XP? If its not genuine, wouldnt I just have any old key? And that key would fail activation any way?

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• Why can't I create a Windows backup on my secondary disk?

  - by Brian Sullivan

  I've installed Windows 7 Ultimate on an SSD that I've added to the XPS desktop that I bought from Dell. I would like to use the built-in backup functionality to create incremental backups and store them on the large drive that came with the machine. I formatted the large drive and turned it into a Basic disk. However, when I try to set the backup location to the large internal disk (E:\) in the "Set up backup" wizard, a get a message saying, "A system image cannot be saved on a drive that your computer boots from or that Windows is installed on." Windows is not installed on that disk. I even deleted the OEM partition that was on the disk, and removed it completely from the boot order in the BIOS. Any clue why Windows is griping at me about this?

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• SQL server environment

  - by Olegas D

  Hello I'm considering a bit of changes in current sales environment. And trying to check all cons and pros. Current situation. SQL server (quite decent HP server - server1) + backup server (smaller Dell server - server2). all sql files and sql server itself are on the server1. If something goes wrong with server1 I will have to manually move to server2. Connecting to the sql server: 1 HQ (where server located) + 4 sites through VPN. Now I'm considering 2 scenarios: Buy some storage system + update existing servers (add ram, upgrade processors) and go for VMWare ESXI. Rent a server at a datacenter + rent virtual server in case real server goes down. Also rent some space at data storage to keep SQL files there. Have anyone considered these things and maybe found some good pros/cons list? ;) Thanks

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• Alerting when a RAID Array disk fails locally on VMWare ESX or ESXi System

  - by Tim K

  With ESX and ESXi, we recently had two systems where that the boot partition became degraded due to a failed disk. The only alert we managed to capture was the visual alert on the Dell servers. We failed to received any electronic alerts regarding the failed or degraded array. Does anyone have any experience with monitoring for these types of failures? In both cases, the servers were running in a RAID 5 SCSI configuration (5 disks on one system, 3 disks on another) which if we were running a Windows Server OS, we would have had an alert created in the Eventviewer. Where would I begin to look for this solution. Can it be configured in VCenter or vFoglight?

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• How can I fix an inconsistent NTFS file system without Windows?

  - by Demetri

  I have a Dell laptop that came with Windows from the factory. Since then, I have installed Linux and replaced the hard drive with an SSD. The NTFS partition is inconsistent (a result of bad sectors on the HDD) and needs to be fixed, but I cannot boot into Windows to run chkdsk. How do I fix this problem? Until I do, I cannot move my NTFS partition to expand space on my root filesystem, which is critically low. EDIT: All of my partitions were cloned from my dying HDD to my SSD via Clonezilla. There are no bad sectors on the SSD, but the NTFS partition is still in an inconsistent state.

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• Lenovo Thinkpad SL500 and Keyboard Flex problem.

  - by nitbuntu

  I was testing a Thinkpad SL500 system at a local store and found the flexing of the keyboard to be quite a deal breaker for me; it was flexing quite prominently with very little pressure applied. I find it hard to believe that a business grade laptop should have this problem as a consumer grade laptop that I own (Dell Inspiron 1526) has very little keyboard flex and one needs to apply a lot of pressure to notice it. Is this a common issue with the SL500 or SL510 models of Thinkpad laptops? What about the Thinkpad R500, does this also suffer from similar issues?

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• ESX - Initialization for vmfs2 failed with -1

  - by ov4

  I recently purchases a bunch of R710's from Dell. I installed VMWare ESX on them. The installation process finishes without a problem; however once ESX boots the following error displays at the botton with red letters: 00:00:02:21.493 cpu11:4119) mod:2971: Initialization for vmfs2 failed with -1 I installed on two different servers and the same error appears. The curious thing is that if I install ESXi 3.5 or 4 there is not problem. What does this problem mean, and how can I resolve it?

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• Still no external sound after installing ubuntu 10.04

  - by Walter

  As suggested I upgraded. Same as before except now not even the speaker control in the application bar. Please help. Background: I have Ubuntu 9.10. Headphones appear to work fine. External speakers - nothing. There are so many sound preferences I have no idea what or which combination. Went to terminal and ran alsamixer which seems to recognize my sound card, though the driver is not listed in System Administration Hardware Drivers; the only driver listed is my graphics card. Setup: I have a Dell 8250. Speakers are plugged into the SB live card. Woofer and 2 speakers using transformer.

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• Is a computer's DRAM size not as important once we get a Solid State Drive?

  - by Jian Lin

  I am thinking of getting a Dell X11 netbook, and it can go up to 8GB of DRAM, together with a 256GB Solid State Drive. So in that case, it can handle quite a bit of Virtual PC running Linux, and Win XP, etc. But is the 8GB of RAM not so important any more? Won't 2GB or 4GB be quite good if a Solid State Drive is used? I think the most worrying thing is that the memory is not enough and the less often used data is swapped to the pagefile on hard disk and it will become really slow, but with an SSD drive, the problem is a lot less of a concern? Is there a comparison as to, if DRAM speed is n, then SSD drive speed is how many n and hard disk speed is how many n just as a ball park comparison?

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• What causes random clicking/navigation sound while PC is idle?

  - by user14339

  On my Dell D630 laptop running Windows XP Pro SP3, I randomly hear the "Windows Navigation Start.wav" played. This happens even if the only application active on the PC at the time is Microsoft Outlook and no one is touching the keyboard or touchpad. The start navigation sound IS enabled for Internet Explorer (I have IE 7 installed), but it is not running (no window open, anyway). The clicks are rapid, as if being executed automatically by a script or process, and they always come in threes: "click-click, click". I don't see any changes on the display and I don't know how to figure out what's running that could cause this. I have tried to leave Windows Task Manager open in the hope that I'll see a process name jump to the top of the list briefly, but it doesn't happen that often and I guess I'm not quick enough. The PC is slower than I think it should be, but System Idle Process is at 96 - 99 during the event, and for most of the time when I'm not actually using the machine. Any ideas?

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• Locking down firmware to keep stolen laptop from being formatted?

  - by Matt Ridge

  On the Mac laptops there are ways through the terminal to lock down the computer so that if someone tries to format the computer they won't be able to do it without the password. This way locks down the firmware. Is there a universal way to do the same thing on a PC? I know there are brands out there such as Samsung, Dell, etc that utilize different fimware types, and in turn will mean that their firmware will be locked down differently. That being said is there a "command code" that will allow you to lock the firmware to keep theives from formatting the hard drive and wiping out your data? I know a person who has time, and knowledge can get any password, and hopefully the person is smart enough to use another password to lock down the firmware, but that's not what I'm asking. I'm asking if it's possible, and if so how? Does the standard PC user require a 3rd party app, or can it be done through the command line? Or Terminal if you are on Linux?

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• Sync files between two users on Windows-7 Enterprise

  - by Zachary

  I'm running Windows-7 enterprise on a dell Laptop, and I'd like to sync the entire user directory structure between two users. Background: I am an existing user on the computer, and soon I'll be sharing the computer with an employee. I want everything from my account to overwrite the other, while anything he does is mirrored on mine. I'm not worried about security because nothing vital is on the computer. Both accounts are administrators, and I have already tried to use hard links to accomplish this. However the prompt leaves me with "Access Denied". Is what I'm trying to do possible, and if so what steps must be done to accomplish it?

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• Deleted entire harddisk. Now my laptop won't boot anything and stuck at grub rescue

  - by Jahan

  My laptop is Dell Inspiron N4030. I used to use Ubuntu 12.04 and it was on the entire hard drive. I tried to install windows 7 but my laptop couldn't install it. So, I decided to delete the entire hard drive and do a fresh install of Windows 7. But after deletion I immediately removed the gparted live usb which I was using to delete the partitions of my hard drive. And then tried booting from windows 7 cd, didn't work, tried ubuntu live cd, didn't work, tried hiren's boot cd, didn't work, tried super grub disk, didn't work. Probably I'm not doing it right. Help needed badly.

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• Windows 8 gives "system thread exception not handled" after update

  - by Shobhit

  I have a 64-bit dell laptop which I recently upgraded from Windows 7 to Windows 8. Since then, it's creating a havoc in my life. The metro apps are not working; the system crashes once in a while and none of my games are running because I don't have the correct drivers for my graphics card (ATI 5000 series). Some days back, Windows downloaded an update and prompted me to restart. After that day, whenever I log in and fire up my desktop, I get all kinds of blue screen errors. The most common one looks something like this: - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Please help me with how I can fix this, optionally how to go back to windows 7. Thanks.

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• Bluetooth Headset drivers on Windows 7

  - by Tom Ribbens

  I have a Dell Precision with integrated bluetooth from work. I wanted to connect either one of my two bluetooth headsets (Plantronics UC Voyager Pro v2 and Sennheiser MM450X) in order to make calls with it using our Cisco IP Communicator. In both cases, the bluetooth pairs ok. Then Windows tries to install drivers, and fails, leaving the device useless. The devices work perfectly with my phone and tablet (both android). What can I do to get it to work? I can't seem to find drivers on either the Plantronics or the Sennheiser site. I am using the Plantronics without the USB dongle they provide, because that is temporarily misplaced :).

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• How to diagnose a Windows XP hard crash

  - by Jon

  I have a 64-bit Windows XP machine which has hard crashed several times today. The symptoms are that the screen just goes blank, then the reboot cycle starts. There is no blue screen and even though it is switched on, no crash dump file is created. On all occasions it has happened during a period of high CPU/memory activity. I have run a full Dell diagnostics with no failures. Any ideas how to track this down further? Thanks.

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