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• When my printer fails to print with only "printer error" as the message, how can I find details?

  - by lavinio

  Setup: Dell Latitude D620 in the docking station HP color laserjet 2550L Parallel cable Sometimes when I undock (and I do suspend before undocking and docking), when I reattach, the printer will not print. It simply says "error", with no description. Killing and restarting the spooler will not help, but rebooting will. There is nothing in the system event logs, nor does the print spooler window provide any details other than "error" My question is, when there is an error, is there any way to find out what is causing it to get stuck, so that I can "unstuck" it instead of rebooting?

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• Hardware upgrade: Windows 7 bluescreens, Vista loads

  - by Daniel Schaffer

  I just did a fairly significant hardware upgrade while keeping my hard disks. The old system was a dell Optiplex 745 with an Intel Core 2 duo, LGA 775. The new system is custom built, Intel i5 750. I know you're supposed to do a clean install with a hardware upgrade like this, but I'd had success in the past doing the stealth hardware upgrade like this, so I figured I'd give it a shot. Windows 7 Ultimate 64 bit gets through the loading screen and immediately blue screens and reboots. Windows Vista Home Premium 32-bit, which I have on an old hard drive from an AMD box (!!) loads up fine. I ran through the windows memory checker just to be sure, and my memory is fine. So, is the BSOD the result of some sort of protection mechanism specific to Windows 7? Is there any hope of salvaging that install?

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• Keyboard / mouse freeze

  - by ajvb

  Hello, Pretty much on a daily basis the keyboard & mouse on my Dell PC stop responding. I have left the PC on for over 10 minutes but still no response so I have to power on / off. Keyboard / mouse then work fine. I did have 2 mice attached to the PC but I have now removed one to see if this makes any difference. CPU temperatures are 51C & 48C - dont know whether this is normal or high? OS is Windows 7. Adrian

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• How to select a server that supports Windows scheduled file IO

  - by Kristof Verbiest

  Background: I am developing an application that needs to read data from disk with a fairly consistent throughput. It is important that this throughput is not influenced by other actions that happen on the disk (e.g. by other processes). For this purpose, I was hoping to use the 'Scheduled File I/O' feature in Windows (throught the GetFileBandwithReservation and SetFileBandwithReservation functions). However, this StackOverflow question has thought me that this feature is only available if the device driver supports it. Currently I have no computer at my disposition that seems to support this feature (I have an HP Proliant server and a Dell Precision workstation). Question: If I were to order a new server, how can I know beforehand if this feature will be supported by the device driver? How 'upscale' does the server have to be? Has anybody used this feature with success and cares to share his experiences?

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• Ubuntu server 9.10 freezes up after ~10 minutes

  - by Matt Williamson

  I just upgraded my Ubuntu server from 9.04 to 9.10 and after about 10 minutes it locks up. It won't respond to ping, can't ssh in and the terminal doesn't accept keyboard input. It does not have X installed. I then reformatted and installed it from scratch with the same results. There are two hard drives, the first is for the OS and the second is for media. The second has not changed, it is an ext3 formatted drive with one partition. I stopped random services (samba, ushare, transmission-daemon) to see if they were causing the issue, but it still locked up. I did a watch "dmesg|tail" until it locked up, but I didn't see anything. How can I troubleshoot this further? I don't want to downgrade. Machine specs: Dell Dimension 3000 Pentium 4 @3GHz 512M RAM

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• Windows 7 "Not Responding"

  - by sizeight

  At my office we've got 2 Dell XPS M1530 laptops. Both have been running up to date installations of Windows 7 with NOD 32 Anti Virus for months now with no problems. Last week however both started freezing with "Not responding" issues every few minutes when browsing the web. It doesn't matter which browser, the latest versions of Firefox, Chrome and IE8 all do the same. After a few minutes the browser "wakes up again" but freezes again very soon. I suspect it's an OS update issue, a driver/OS conflict or something. Anybody got a solution for this?

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• What software can I use to pinpoint why Windows Server 2003 takes 15 seconds for any operation?

  - by Dr. Zim

  Ram is about 1/2 in use, four CPUs are all but idle. I tried "Microsoft Server Performance Advisor" with no luck. No entries in the Event Log for hardware failures, etc. And yet I can click on the start menu and wait 15 seconds for any new attempt. Launching software takes 30 seconds to respond. The server has an 8 drive WD RE 250 gig each Dell Perc 6 Sata raid array with Intel gigabit network cards. Anyone have any software titles that could analyze what is going wrong with this server?

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• Change Drobo directory permissions

  - by Steven Scott

  I have a Drobo unit that is connected via fire-wire to a Dell notebook. Using Ubuntu 12.04. I can not seem to change the permissions to allow all users to have read/write access to the drives. The unit is automatically mounting the volumes as my user using the system, so other applications can not access the device. I want to set up a Plex Media Server to stream music, etc... but it will not scan the drives since it can not access them. How can I change the permissions to allow everyone to read the volumes? IF I add them to the fstab as ntfs volumes, Ubuntu reports that they are not available during the boot up, likely due to the fire-wire not having found the drives yet. Any ideas or suggestions would be greatly appreciated.

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• wi-fi connection drops periodically for a few seconds

  - by sergiom

  I've read the similar question on wireless connections dropping, but no answer seems to apply to my case I have configured the wi-fi lan of my router to broadcast sid and use WPA-PSK. Every few minutes my wi-fi connection drops for a few seconds and then restores. When I use two computers and run a ping -n 50000 on both computers, I see that the connection drops at different times but with almost the same rate. the router is a zyxel, one pc runs windws vista and uses a USB wi-fi device from Belkin: F6D4050 the other one runs windows 7 is a Dell PC with an Intel(R) WiFi Link 5100 AGN there are no other wi-fi lans around

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• are there ever deals on macbooks

  - by John

  I am fed up with hot running dell laptops. I think I am at the point where I want a fast and mobile machine that does not get hot and has decent battery power. I was provided IBM thinkpad from work ...on which I put ubuntu and i was satisfied with it for a year. Now I am quitting my current work and time has come for met to reveal to them that I put ubuntu on it. All in all I will be without a laptop in a week and am thinking about getting a mac book pro. I have never bought an apple product before, so curious...are there ever any deals on macbooks? Or whatever the price is ...that is it.

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• Why is VMware vSphere Client hanging at the console?

  - by David

  When I use the vSphere Client (against an ESXi 4.1 server) it hangs a lot. It's always at the same place - using the console on a VM. The console stops responding - and a lot of times, the management window stops responding as well. The operating system won't close the window (as the application isn't responding) and requires a force close. I've had the console refuse to give up the mouse, and have had the console freeze with the cursor in the top left (before any VM software starts, maybe?). The environment is this: the system is a Dell laptop running Ubuntu 10.10 (Maverick) fully updated with VirtualBox OSE running Windows XP (also fully updated). The vSphere Client is running in the Windows XP VM. Got all that? How do I keep these hangs from happening? It is very aggravating. I'm still trying just to get the VM loaded with Ubuntu Server...

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• What's the best external hard drive configuration for a software developer laptop?

  - by Dan

  I've got a Dell laptop that I use as a software developer box at work and find that the drive is usually the bottleneck. I'd like to hook up two 10k RPM drives that are striped for performance. I've looked for drive cases with RAID but there don't seem to be very many choices and I'm worried about compatibility with the drives (preferably SATA 2). Also I don't have a SATA connection on my machine so it'll have to USB 2.0 for now. Am I headed down the right path or am I missing a much simpler configuration?

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• The laptop screen goes black after 6 seconds. What can I do?

  - by Riduidel

  I was given a Dell Latitude D-610 today that have a strange display problem : when the computer boot, screen goes black after 6 seconds (delay after which I can still see images, provided light is at the right angle). When such a thing happen, I can get an image again by simply closing the laptop and opening it again. So. What can I do to have the screen working again? opening it and finding in the cable mess which one is responsible for the neon to turn off? considering it lost and cannibalize its parts?

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• What could explain my partitions disappearing on a new SSD with Windows 7?

  - by charlesrandall

  So this morning, I had a fresh install of Windows 7 pro, on a new SSD (Patriot TorqX 128gb), which I just put in to a new Dell Studio XPS 9000. Everything was fine. I booted to windows, no problem. I go to work. 8 hours later, I come home, and I'm greeted by my boot screen complaining about no bootable devices. Windows repair from the Windows 7 pro disk says it can't fix the problem. It doesn't see any windows installs. I boot up GParted, and my SSD is completely unallocated. No space used, no partitions. Perhaps this is related to allowing windows 7 to create a utility partition when I installed? Only thing I can think of. Is there some kind of known hardware issue that can result in an SSD completely wiping itself?

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• Windows XP runs New Hardware Wizard for usb keyboard and mouse, can't find drivers

  - by Randy Orrison

  I have a PC that up until a couple days ago was working fine. I moved it from one site to another and now when I plug in the USB mouse or keyboard (the same ones that were working previously) XP brings up the New Hardware Wizard. Going through it, the correct keyboard and mouse are identified, but XP can't find the drivers. I've tried manually searching for the driver (using the Have Disk option) - the first file it's looking for is in the c:\i386 directory, but that installs a generic HID mouse device; the system then runs the hardware wizard for a new "unknown" device. The system was SP2, I have installed SP3 in hopes that would help, and I've also downloaded and installed the mouse drivers from Dell's site (there are no specific drivers for the keyboard), with no change. Before I completely reinstall XP, is there anything else I should try?

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• Need help solving "Disk Error Press any key to restart" after blue screen in XP.

  - by Dennis

  I have had a couple of BSOD's lately and after the last one I got the disk error message. The disk shows up during the BIOS portion of the boot. It is in a Dell Precision 690 so the F12 key gives me a boot menu. I can boot from the utility partition, and if I specifically select the hard drive from the boot menu it will boot fine. Any ideas why if I just try to do an unattended boot, it give the error listed in the title?

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• Web App Server hardware question. Which configuration?

  - by JBeckton

  I am pricing some new servers and I am not sure which configuration to get. The server will be running several web applications for our company. Some of them are ASP.Net sites and some are ColdFusion. The OS will be Win Server 2008 Web or Standard Edition. Do I need 2 processors or will a single quad core handle it? Xeon multi core Hyperthreading or non Hyperthreading? I am going 64bit so I can go higher than 4 Gigs of Ram. I am shopping at Dell and there are so many options, I want to get the most bang for my buck without going over budget and I also don't want the machine to be mostly under utilized.

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• Windows 7: Constant BSOD's and Laptop restarts

  - by Rogue

  This is the error that i get on restart: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 16393 Additional information about the problem: BCCode: d1 BCP1: 00000004 BCP2: 00000002 BCP3: 00000000 BCP4: 8B19301D OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\032610-17487-01.dmp C:\Users\ForceOne\AppData\Local\Temp\WER-30591-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt I'll upload the dump files if anyone wants them, anyone knws the solution to this? Extra Info: I have a Dell Inspiron 1525 with Windows 7

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• Electricity in VAIO laptop ports while plugged in

  - by SRbH

  I have VAIO E series (SVE) laptop. While charger plugged in, touching VGA/HDMI/USB port metal casing gives me burning sensation. So, i checked it with voltmeter and i found that while plugged in there is presences of DC +1.0 V. Same case with my friend's VAIO E Series (VPCEH). Service center says this is normal. But i do not believe them as it is not the case with Dell Inspiron. Please let me know if you are facing same problem with VAIO and is it hazardous to devices which i connect to these ports (like HDD, LED, etc)?

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• Grub loading. The symbol ' ' not found. Aborted. Press any key...

  - by John

  Hi there, I have a dual boot system on dell xps 9000 with windows 7 and ubuntu. But after I performed system backup on it as requested by windows 7 I am no longer able to boot into the computer, instead at the beginning after bios I get the following message: Grub loading. The symbol ' ' not found. Aborted. Press any key... I tried to change bios booting config to starting with harddrive and it still returned the same message. Using windows boot disk only asks me to do another system backup or threatens to delete my harddrive completely. The only solution I have so far is to reinstall ubuntu, but that leaves 2 additional copies of ubuntu on my computer. Is there a simpler way to fix the situation so I can actually boot into windows? Thanks so much.

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• Ubuntu 9.1 Only Sees 244 MB RAM, while BIOS and Windows Sees 1.5 GB

  - by nicorellius

  I have 1.5 GB of RAM installed on an older Dell, Pentium 4. I just installed Ubuntu 9.1 and the system is only seeing 244 MB of RAM, even though there is 1.5 GB on the system. The BIOS sees all of it. I ran a Knoppix disc and it only saw 25 MB upon booting. I made no particular changes to the installation taht would affect this. I looked through the BIOS and the only setting I could see was the AGP aperture. Not even sure what this is. Anyone know where I went wrong? I also tried moving the memory modules around on the board. Booted with the 1 GB stick, still saw 244 MB.

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• Killing Self-resurrecting Files

  - by Zian Choy

  Local computer: Dell desktop Windows XP Named "5" Server: Windows Server 2008 Named "W" Whenever I delete a file, log out, and log in, the file reappears. The files all supposedly live on the server (e.g. "\W\Home$\zchoy\Desktop") but even when the files are deleted from the server and the local computer, they come back. I've already tried resetting the offline files cache. I tried deleting a file and then synchronizing with the server. The file didn't come back. However, as mentioned earlier, the file comes back once I log out and log in.

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• Windows Server 2012 R2 application installation slowness

  - by Eric

  Good afternoon, Windows Server 2012 R2 as host fully up to date Windows Server 2012 R2 as guest fully up to date Whether I am running it as a host or guest, whenever I am installing an application that should take a couple minutes it always ends up 3x-5x longer than it should. If I take the same applications and install it on any other OS (IE 2k8, 7,) it they install very quickly. Dell server management software took 30 minutes or so when it takes 5 minutes or so on 2k8. Even a clean install not joined to domain I still experience this same slowness on applications I attempt to install. So my question to everyone is, are you or anyone else experiencing this? I cannot find anything on google so this is why I am here

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• Why does my computer slow down so much when attaching Bluetooth dongle?

  - by Jeff Yates

  I have a Bluetooth dongle and I plugged it into my work laptop (a Dell Latitude D830). Windows detects the Generic Bluetooth USB or similar and then proceeds to go incredibly slow with a process, avp.exe¹, taking 50% CPU. The System Idle process is getting most of the other 50% CPU and the avp.exe process is only at Normal priority. The machine doesn't seem to recover, so I had to turn the power off and reboot. Now, I haven't installed the drivers yet for the device, which I am doing now and I expect it to resolve the problem, so I am not asking how to fix this. I would rather know why Windows goes so slow in the first place. What is it trying to do and failing at so badly that it barely crawls? ¹ Part of Kaspersky Internet Security suite

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• Computer not acknowledging sound card after move

  - by Angela

  We just got our computer back from having moved and when I tried to hook our speaker system, the computer keeps telling me that I don't have a sound system installed. It's a Dell computer with the original surround/subwoofer system that it came with and was working fine before the move. I tried buying a new speaker system (Logitech) to see if it would work, but still saying I have no audio device installed and it's not showing up in my device manager. I opened up the computer and unplugged the sound card, then plugged it back in, still nothing. I put the install disc from the sound card in the cd-rom, but it's saying that I have no sound device hardware in my system.

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