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  • Complete removal of Oracle Developer Suite 10g from Windows XP (SP3)

    - by user66205
    Does anyone know how to remove/uninstall Oracle Developer Suite 10g from Windows XP (SP3) ? It's not appearing in the "Add or Remove Programs" list and it doesn't have a built-in uninstaller. I've googled around for how to do this, and basically, everyone says to run the Oracle Universal Installer shipped with every Oracle product. I've tried to run it from the Oracle Developer Suite 10g installation kit, but it crashes. Anyone got any ideas?

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  • JD Edwards in the Cloud…Really Already!

    - by user709270
    Yes, there is a lot of conversation about Oracle and the cloud.  Many of you may assume that Oracle applications in the cloud  only apply to Oracle Fusion Applications.  And JD Edwards customers are curious about if, when and how JD Edwards might be offered to them as a subscription offering.  The truth of the matter is that Oracle partners today are providing a JD Edwards subscription offering.  In order to help you understand what’s available, please read on for the reader’s digest version! Let’s start with a definition.  JD Edwards EnterpriseOne is available as an Accelerate subscription.  Oracle “Accelerate” subscription is Oracle's approach for providing simple to deploy, packaged, enterprise-class software solutions to growing midsize organizations through its network of expert partners. The partners that offer Oracle  JD Edwards Accelerate Subscriptions do so via their Partner Private Clouds (PPC).  The Oracle JD Edwards cloud solutions are offered only by qualified Oracle JD Edwards partners and they provide customers a complete Oracle solution that includes license software, maintenance, hosting and other services on a monthly subscription basis.  Qualified partners must be members of Oracle PartnerNetwork, be an Oracle Accelerate solutions provider and be enabled to deliver JD Edwards applications via Oracle Business Accelerator rapid implementation technology.  Currently we have many JD Edwards partners around the globe that offer the JD Edwards Accelerate Subscription model.  To access a list of Oracle JD Edwards partners currently in this program click here.  To learn more about Oracle JD Edwards Cloud Computing read this recently published white paper:   Oracle JD Edwards Cloud Computing. Choosing a deployment strategy that fits

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  • OpenWorld 2012—Is Almost Here!

    - by Scott McNeil
    With OpenWorld fast approaching, I thought I would take this opportunity to look at some of the “must see” database manageability activities and sessions happening this year. Here's a quick run down: Oracle Database Manageability: Download all the details for sessions, hands-on-labs, and demos (PDF) Keynotes: Sunday, September 30 Hardware and Software, Engineered to Work Together: Why It’s A Different Approach Larry Ellison, CEO, Oracle Monday, October 1 Shift Complexity Hosted by Mark Hurd, President, Oracle Andrew Mendelsohn, Senior Vice President, Database Server Technologies, Oracle IOUG SIG Sunday: Database Performance Tuning: Getting the Best out of Oracle Enterprise Manager Cloud Control 12c (session ID# CON6511) Oracle DEMOgrounds: Floor plan – Moscone South Automatic Application and SQL Tuning Automatic Performance Diagnostics Complete Database Lifecycle Management Data Masking and Data Subsetting Database Testing with Oracle Real Application Testing Oracle Enterprise Manager Cloud Control 12c Overview Oracle Exadata Management Hands-on-Labs: Database Performance Testing, Data Masking, and Subsetting (session ID# HOL10720) Database Performance Tuning Hands-on Lab (session ID# HOL10393) Sessions: What’s Next for Oracle Database? (session ID# GEN8259) Building and Managing a Private Oracle Database Cloud (session ID# GEN11421) Using Oracle Enterprise Manager to Manage Your Own Private Cloud (session ID# GEN11423) Extreme Database Management with the Latest Generation of Database Technology (session ID# CON9547) Oracle OpenWorld Music Festival New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees. See the lineup Not Heading to OpenWorld—Watch it Live! Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager Cloud Control12c Mobile app

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  • Expiry time in notify-send notifications

    - by gsingh2011
    On my HP computer running Ubuntu 12.04, the brightness and volume increments were much higher than I wanted. On top of that, the notification for the volume was just plain wrong (0% sound did not correspond to 0 on the progress bar). So I decided to override these options with my own commands. I used CompizConfig Settings Manager to add custom commands to the brightness and volume keys (this couldn't be done in the regular settings because these keys were handled by the BIOS, unlike normal function keys). I used xbacklight to control the brightness and amixer to control the volume. The problem is that the nice notify-send notifications don't show up when I manually set the brightness/volume, so now I have to do that myself too. However, there are two problems with notify-send: The expire time option doesn't work You have to wait until a notification is finished before the next one comes up Before I overrided the brightness/volume keys, the system was able to send notifications without these two restrictions. Notifications disappeared within 3 seconds (instead of the default 10), and if I double tapped the volume or brightness button, the progress bar would immediately change to the new brightness (instead of showing the old progress bar for 10 seconds and then showing the new one). Since the system was able to do it, I was wondering how I can achieve the same type of notifications?

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  • Do support sites like stackoverflow upset the paid-support open source model?

    - by ajax81
    In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the StackExchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, StackOverflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc? Thanks in advance!

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  • Do support sites like Stack Overflow upset the paid-support open source model?

    - by ajax81
    In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the Stack Exchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, Stack Overflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc?

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  • Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

    - by Charles Knapp
    The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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  • Oracle E-Business Products New Search Helpers for Guided Resolution of Customer Issues

    - by user793044
    Oracle E-Business Proactive Support has created many new guided resolution documents that you may find helpful in resolving issues in your EBS applications.  These new documents are called “Search Helpers” and they guide you through your issue to a solution.  They are meant to be an easy and fast method to finding a relevant, complete solution. Hundreds of notes and service requests were reviewed and the best solutions to these known issues were selected.  For some issues, notes were updated to better clarify the solution.  In other cases, if a note with a solution did not already exist, one was created. You start the process by selecting the scenario you have encountered.  You may have received an error message, or there may be a particular area of the application in which you have encountered an issue.  Based on your selection of the issue, the Search Helper will present one or more additional possible symptoms.  When you have selected from both of these two sections, you are then presented with one or more articles known to have fully solved this issue in the past.  Several EBS products have produced Search Helpers documents.  Take a look at Doc ID 1501724.1 for an index of the current EBS Search Helpers.  Here is an example of a Search Helper from the Receivables Transactions area: After selecting the Functional Area of "Entering / Updating Transactions" a list of Known Symptoms is presented: And, when "Transaction numbers are not in sequence" is selected, a solution link is provided for Document ID 197212.1: How To Setup Gapless Document Sequencing in Receivables. The EBS applications that currently have published Search Helpers are: Advanced Pricing Applications Technology Configurator General Ledger Human Capital Management Inventory Management Order Management Payables Process Manufacturing Purchasing Receivables Shipping Value Chain Planning

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  • 4?????????????(Database??)

    - by rika.tokumichi
    ???????????OTN????????? ???????5???????????????????????????????????????? ?????????????????????????????????? ????????????????????????????????????????????????????? ????????????????????????????????????^^ ???Database??????????????4?????????????????????????????????? ??????????? 1?:Oracle Database 11g Release 2?Download? 2?:Oracle Database 10g Express Edition?Download? 3?:Oracle SQL Developer 2.1 (2.1.0.63.73)?Download? 4?:Oracle Database 11g Release 1?Download? 5?:Oracle Database 10g Release 2?Download? (????4?1?~4?30?) ??????????Oracle Database 11g Release2?Windows?????????????????? Oracle Database 11g Release 2?4?????????! Oracle Database 11g Release 2 5??1? ? Oracle Database 10g Express Edition 3??2? ? Oracle SQL Developer 1??3? ? Oracle Database 11g Release 1 2??4? ? Oracle Database 10g Release 2 4??5? ? ???Oracle Database 11g Release2?Windows???????????? ???: >11g R2 on Windows???????! ???:???????????GUI??????/???????????????? >?????!? Oracle Database 11g Release2 - Windows? ???????????(PDF) ????:Oracle Database 11g R2?????????????????????6?15???!! >Oracle Database 11g R2 Windows? ??????!??????????? ???????????

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  • SharePoint State Machine Workflow walkthrough

    - by d-frag
    I haven't seen an actual SharePoint state machine workflow example on here, but figured this post, How to create a SharePoint State Machine Workflow, is as thorough as it gets. Its a 6-part series. It has a step-by-step approach so even a 9 year old could just follow along and do it. It shows exactly how to use InfoPath to create the initiation form and task form, how to create the state machine workflow (with both C# and VB code), and also how to add workflow history logging and task notification emails. It does not go into modification forms, but does everything else, pretty much. Hope someone finds this useful.

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  • SharePoint Designer Workflow: Unruly 'Collect User Data' Action

    - by Jeremy
    I'm a student in a SharePoint class online. This problem has riddled everyone I've discussed it with, including the teacher. There seems to be some sort of problem when I create a workflow with the collect data action. I can create workflows that send e-mails and use the other actions just fine. What could be causing this problem? My reproduction steps are simple: Create a new Site Collection with the Blank Site template. Create a new Custom List. In SharePoint Designer, start a new workflow on the Custom List. Add the collect data action to the workflow. Set the user to the one that created the task. Set the data to anything. A single check box, a string, Choice, doesn't matter. Leave the output variable as default. Mystery error appears! When the Check Workflow button is pressed, nothing happens. No message box appears at all. The warning icon in the Steps panel merely points out that there are some errors, it isn't specific as to what they are. Additionally, when I click on the data object again after it's been created, it doesn't populate the form with the old values. It goes back to the default name with no fields. So there's definitely something going wrong here. I've narrowed the problem down to the data object, but I don't know what to do about it. The workflow acts like normal for other activities. For example, delete the Collect Data action and add a Send Email one instead and it compiles and runs successfully.

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  • Dequeue notification table in Oracle

    - by user171523
    I have implemented below sample. It is working fine. I am planning to integrate with this .net application. As soon i read the entry i would like to dequeue the entry. Can any one tell how i can achive that. http://www.oracle-base.com/articles/10g/dbms_change_notification_10gR2.php Meanwhile i am trying AQ. But it does not have good .net (C#)support

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  • Moss workflow approval using minimal site definition

    - by 78lro
    Hi When using the minimal site definition for moss from codeplex (http://www.codeplex.com/features), after adding the features required for workflow, workflow approval becomes available for the pages library. When I submit a page for approval, the buttons for approve and reject do not appear on the page editing toolbar. I can go and view the workflow approval and approve/reject it but the normal buttons on the page editing toolbar do not appear. Any ideas greatly appreciated.

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  • A UI over Windows Workflow

    - by Tom
    Hi there, Are there any build in UI capabilities when using Windows Workflow.. Lets say I have a workflow that takes an hour to run where different activities are happening all the time. While it's running I want to see what activity is currently active, what activities have already ran etc.. Do I have to code this UI myself or does WF have built in features that graphically show the status etc of the workflow?

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  • Call center workflow scenario with WF 4

    - by mossy
    I need to develop a workflow for a call center. A bot will ask some predefined questions to the caller. Based on the answers the workflow will decide the questions to ask and finally redirect the caller to a representative that has required skills. Based on the scenario above, I have several questions. How can I make the workflow "wait" between asking a question to the caller and receiving response from the caller? Do I have to use HandleExternalEvent? If so do I have to define an event for every question? Flowchart workflow seems to be the best solution but I can't imagine how to handle this waiting issue right now. Any help is appreciated.

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  • Guidance for Workflow type applications

    - by UpTheCreek
    Hi, I'm looking for best practices and resources regarding design of workflow based applications. E.g.Best practice/guidance for: How best to represent business object 'states' (position in workflow) How to approach logging of transition between workflow states State transition rules I'm using .NET, but am rather looking for general guidance I'm sorry that this is a bit general, I'm just hoping some people will have some experiences to share.

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  • Get Oracle Linux Certified at Much Reduced Price

    - by Antoinette O'Sullivan
    You have already heard the great news that you can now prove your knowledge on Oracle Linux 5 and 6 with the new Oracle Certified Associate, Oracle Linux 5 and 6 System Administrator exam. Until December 21th 2013, this exam is in beta phase so you can get a fully-fledged certification at a much reduced price; for example $50 in the United States or 39 euros in the euro zone. Establishing What You Need to Know Your first step is to click on the Exam Topics tab on the certification page. You will see a list of topics that you will be tested on during the certification exam. These are the areas that you need to improve your knowledge on, if you are not already expert. Registering For a Certification Exam On the certification page, click on Register for this Exam. The Pearson VUE site guides you through signing up for an event at a date and location to suit you. Preparing to Take an Exam On the certification page, click on the Exam Preparation tab. This indicates the recommended training that can help you prepare to sit the exam. The recommended training for this certification is the Oracle Linux System Administration course. You can take this very popular 5-day live instructor-led course as a: Live Virtual Event: Take the training from your own desk, no travel required. Choose from a selection of events already on the schedule to suit different timezones. In-Class: Travel to an education center to take this class. Below is a selection of events already on the schedule.  Location  Date  Delivery Language  Brussels, Belgium  18 November 2013  English  London, England  16 December 2013  English   Manchester, England  27 January 2014  English  Reading, England  12 May 2014  English  Milan, Italy  31 March 2014  Italian   Rome, Italy  10 February 2014  Italian  Utrecht, Netherlands  18 November 2013  Dutch Warsaw, Poland   9 December 2013  Polish  Bucharest, Romania  20 January 2014  Romanian  Ankara, Turkey  12 January 2014  Turkish  Istanbul, Turkey  16 December 2013  Turkish  Panjim, India  4 November 2013  English  Jakarta, Indonesia  9 December 2013  English  Kuala Lumpur, Malaysia  25 November 2013  English  Makati City, Philippines  11 November 2013  English  Singapore  25 November 2013  English  Bangkok, Thailand  11 November 2013  English  Casablanca, Morocco  16 December 2013  English  Muscat, Oman  2 March 2014  English  Johannesburg, South Africa  17 February 2014  English  Tunis, Tunisia  31 March 2014  French  Canberra, Australia 25 November 2013   English  Melbourne, Australia  19 May 2014  English  Sydney, Australia  20 January 2014  English  Mississauga, Canada  24 February 2014  English Ottawa, Canada   28 April 2014  English  Belmont, CA, United States  10 February 2014  English  Irvine, CA, United States  12 May 2014  English  San Francisco, CA, United States  18 November 2013  English  Chicago, IL, United States  14 April 2014  English  Cambridge, MA, United States  18 November 2013  English  Roseville, MA, United States  2 December 2013  English  Edison, NJ, United States  10 March 2014  English   Pittsburg, PA, United States  9 December 2013  English   Reston, VA, United States 13 January 2014   English For more information on the Oracle Linux curriculum, go to http://oracle.com/education/linux.

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  • Three Easy Ways of Providing Feedback to the Oracle AutoVue Team

    - by Celine Beck
    Customer feedback is essential in helping us deliver best-in-class Enterprise Visualization solutions which are centered around real-world usage. As the Oracle AutoVue Product Management team is busy prioritizing the next round of improvements, enhancements and new innovation to the AutoVue platform, I thought it would be a good idea to provide our blog-readers with a recap of how best to provide product feedback to the AutoVue Product Management team. This gives you the opportunity to help shape our future agenda and make our solutions better for you. Enterprise Visualization Special Interest Group (EV SIG): the AutoVue EV SIG is a customer-driven initiative that has recently been created to share knowledge and information between members and discuss common and best practices around Enterprise Visualization. The EV SIG also serves as a mechanism for establishing and communicating to AutoVue Product Management users’ collective priorities for the future development, direction and enhancement of the AutoVue product family with the objective of ensuring their continuous improvement. Essentially, EV SIG members meet in order to share and prioritize feedback and use this input to begin dialog with the AutoVue Product Management team on what they deem to be the most important improvements to Enterprise Visualization solutions. The AutoVue EV SIG is by far the best platform for sharing and relaying feedback to our Product Strategy / Management team regarding general product enhancements, industry-specific scenarios, new use cases, usability, support, deployability, etc, and helping us shape the future direction of Enterprise Visualization solutions. We strongly encourage ALL our customers to sign up for the SIG;  here is how you can do so: Sign up for the EVSIG mailing list b.    Visit the group’s website c.    Contact Dennis Walker at Harris Corporation directly should you have any questions: dwalke22-AT-harris-DOT-com Customer / Partner Advisory Boards: The AutoVue Product Strategy / Management team also periodically runs Customer and Partner Advisory Boards. These invitation-only events bring together individuals chosen from Oracle AutoVue’s top customers that are using AutoVue at the enterprise level, as well as strategic partners.  The idea here is to establish open lines of communication between top customers and partners and the Oracle AutoVue Product Strategy team, help us communicate AutoVue’s product direction, share perspectives on today and tomorrow’s challenges and needs for Enterprise Visualization, and validate that proposed additions to the product are valid industry solutions. Our next Customer / Partner Advisory Board will be held in San Francisco during Oracle Open World, please contact your account manager to find out more about the CAB Members’ nomination process. Enhancement Requests:  Enhancement requests are request logged by customers or partners with Product Development for a feature that is not currently available in Oracle AutoVue. Enhancement requests (ER) can be logged easily via the My Oracle Support portal. This is the best way to share feedback with us at the functionality level; for instance if you would like to see a new format supported in AutoVue or make suggestions as per how certain functionality can be improved or should behave. Once the ER is logged, it is then evaluated by Product Management based on feasibility, product adequation and business justification. Product Management then decides whether to consider this ER for future release or not. What helps accelerate the process is hearing from a large number of customers who urgently need a particular feature or configuration. Hence the importance of logging Metalink Service Requests, and describing in details your business expectations. You can include key milestones dates and justifications as to why this request is important and the benefits your organization stands to gain should this request be accepted. Again, feedback from customers and partners is critical to ensure we offer solutions that have the biggest impact on customers’ business processes and day-to-day operations. All feedback is welcome,. So please don’t be shy! 

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  • Oracle Social Network and the Flying Monkey Smart Target

    - by kellsey.ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. I teased this before OpenWorld, and for those of you who didn’t make it to the show or didn’t come by the Office Hours to take the Oracle Social Network Technical Tour Noel (@noelportugal) ran, I give you the Flying Monkey Smart Target. In brief, Noel built a target, about two feet tall, which when struck, played monkey sounds and posted a comment to an Oracle Social Network Conversation, all controlled by a Raspberry Pi. He also connected a Dropcam to record the winner just prior to the strike. I’m not sure how it all works, but maybe Noel can post the technical specifics. Here’s Noel describing the Challenge, the Target and a few other tidbit in an interview with Friend of the ‘Lab, Bob Rhubart (@brhubart). The monkey target bits are 2:12-2:54 if you’re into brevity, but watch the whole thing. Here are some screen grabs from the Oracle Social Network Conversation, including the Conversation itself, where you can see all the strikes documented, the picture captured, and the annotation capabilities: #gallery-1 { margin: auto;? } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; }    That’s Diego in one shot, looking very focused, and Ernst in the other, who kindly annotated himself, two of the development team members. You might have seen them in the Oracle Social Network Hands-On Lab during the show. There’s a trend here. Not by accident, fun stuff like this has becoming our calling card, e.g. the Kscope 12 WebCenter Rock ‘em Sock ‘em Robots. Not only are these entertaining demonstrations, but they showcase what’s possible with RESTful APIs and get developers noodling on how easy it is to connect real objects to cloud services to fix pain points. I spoke to some great folks from the City of Atlanta about extending the concepts of the flying monkey target to physical asset monitoring. Just take an internet-connected camera with REST APIs like the Dropcam, wire it up to Oracle Social Netwok, and you can hack together a monitoring device for a datacenter or a warehouse. Sure, it’s easier said than done, but we’re a lot closer to that reality than we were even two years ago. Another noteworthy bit from Noel’s interview, beginning at 2:55, is the evolution of social developer. Speaking of, make sure to check out the Oracle Social Developer Community. Look for more on the social developer in the coming months. Noel has become quite the Raspberry Pi evangelist, and why not, it’s a great tool, a low-power Linux machine, cheap ($35!) and highly extensible, perfect for makers and students alike. He attended a meetup on Saturday before OpenWorld, and during the show, I heard him evangelizing the Pi and its capabilities to many people. There is some fantastic innovation forming in that ecosystem, much of it with Java. The OTN gang raffled off five Pis, and I expect to see lots of great stuff in the very near future. Stay tuned this week for posts on all our Challenge entrants. There’s some great innovation you won’t want to miss. Find the comments. Update: I forgot to mention that Noel used Twilio, one of his favorite services, during the show to send out Challenge updates and information to all the contestants.

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  • Focus on Social Relationship Management at Oracle OpenWorld

    - by Pat Ma
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 0 0 1 422 2408 involver 20 5 2825 14.0 Normal 0 false false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Greetings from Oracle OpenWorld 2012. Today, we’re going to focus on Social Relationship Management at Oracle OpenWorld.?Social networking is touching all businesses today.  Customers are speaking about your brand right now on social media sites. Your employees are speaking to one another on social media sites. In an Oracle survey, 40% of consumers factor in Facebook recommendations when making purchasing decisions. Despite the rise of social networking, 70% of marketers report having little understanding of social media conversations happening around their brand. Oracle has invested in technologies that will help companies leverage social media technologies for their enterprise. Our suite of social products is collectively known as Social Relationship Management. Customers are using Social Relationship Management to get analytics to social media conversations around their brand, manage multiple social media channels while keeping their brand consistent, optimize internal workflows and processes, and create better customer relationships and experiences. In this example, using Social Relationship Management, a high-end national grocery chain is able to see that “Coconut Water” is trending in San Francisco. They are now able to send a $2-off coconut water coupon to shoppers who have checked into their San Francisco locations. This promotion further drives sales of coconut water in San Francisco. In another example, using Social Relationship Management, a technology company creates multiple Facebook pages and runs campaigns on them. These social campaigns are now integrated and tracked as another marketing channel in Oracle Fusion CRM. The technology company can now track and respond to a particular customer as he moves across multiple channels – without having to restart the conversation each time the customer contacts the company. Furthermore, the technology company can see in one interface what marketing channels – including social – is performing best for each promotion. Besides being a Software-as-a-Service solution, social is also a Platform-as-a-Service solution. The benefit here is that customers can extend the functionality of our social applications to suit their particular needs or create their own social application from scratch. During the Social Developer track, developers are learning how to use Java and other industry-standard programming languages to plug in social functionality to enterprise applications. To see how Social Relationship Management can help your business build better relationships and experience with customers, visit us on the web at oracle.com/social. There are a lot more social-oriented sessions left at OpenWorld. To view a schedule of the upcoming social-oriented sessions, go here.

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  • Oracle Social Network Developer Challenge: Fishbowl Solutions

    - by Kellsey Ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. Today, I give you the final entry in the Oracle Social Network Developer Challenge, held last week during OpenWorld. This one comes from Friend of the ‘Lab and Fishbowl Solutions (@fishbowle20) hacker, John Sim (@jrsim_uix), whom you might remember from his XBox Kinect demo at COLLABORATE 12 (presentation slides and abstract) hacks and other exploits with WebCenter. We put this challenge together specifically for developers like John, who like to experiment with new tools and push the envelope of what’s possible and build cool things, and as you can see from his entry John did just that, mashing together Google Maps and Oracle Social Network into a mobile app built with PhoneGap that uses the device’s camera and GPS to keep teams on the move in touch. He calls it a Mobile GeoTagging Solution, but I think Avengers Assemble! would have equally descriptive, given that was obviously his inspiration. Here’s his description of the mobile app: My proposed solution was to design and simplify GeoLocation mapping, and automate updates for users and teams on the move; who don’t have access to a laptop or want to take their ipads out – but allow them to make quick updates to OSN and upload photos taken from their mobile device – there and then. As part of this; the plan was to include a rules engine that could be configured by the user to allow the device to automatically update and post messages when they arrived at a set location(s). Inspiration for this came from on{x} – automate your life. Unfortunately, John didn’t make it to the conference to show off his hard work in person, but luckily, he had a colleague from Fishbowl and a video to showcase his work.    Here are some shots of John’s mobile app for your viewing pleasure: John’s thinking is sound. Geolocation is usually relegated to consumer use cases, thanks to services like foursquare, but distributed teams working on projects out in the world definitely need a way to stay in contact. Consider a construction job. Different contractors all converge on a single location, and time is money. Rather than calling or texting each other and risking a distracted driving accident, an app like John’s allows everyone on the job to see exactly where the other contractors are. Using his GPS rules, they could easily be notified about how close each is to the site, definitely useful when you have a flooring contractor sitting idle, waiting for an electrician to finish the wiring. The best part is that the project manager or general contractor could stay updated on all the action (or inaction) using Oracle Social Network, either sitting at a desk using the browser app or desktop client or on the go, using one of the native mobile apps built for Oracle Social Network. I can see this being used by insurance adjusters too, and really any team that, erm, assembles at a given spot. Of course, it’s also useful for meeting at the pub after the day’s work is done. Beyond people, this solution could also be implemented for physical objects that are in route to a destination. Say you’re a customer waiting on rail shipment or a package delivery. You could track your valuable’s whereabouts easily as they report their progress via checkins. If they deviated from the GPS rules, you’d be notified. You might even be able to get a picture into Oracle Social Network with some light hacking. Thanks to John and his colleagues at Fishbowl for participating in our challenge. We hope everyone had a good experience. Make sure to check out John’s blog post on his work and the experience using Oracle Social Network. Although this is the final, official entry we had, tomorrow, I’ll show you the work of someone who finished code, but wasn’t able to make the judging event. Stay tuned.

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