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• UEFI Dual-Boot - Ubuntu 12.04.3 + Windows 8.1 (One GPT HDD)

  - by swafbrother

  UEFI Dual-Boot - Ubuntu 12.04.3 + Windows 8.1 (One GPT HDD) Hello, I'm having trouble setting up a dual-boot (Ubuntu 12.04 LTS and Windows 8.1) in my ASUS K55VM laptop's hard drive disk (500 GB). I was mostly following tutorials for doing this, but at some point something has gone wrong. Up to now, I have followed these steps: I formatted my HDD into GPT. I clean-installed Windows 8.1. I didn't prevent Windows from choosing the partitions to use and it created these partitions: A Recovery partition (sda1). An EFI System Partition (sda2). A Microsoft Reserved Partition (sda3). A Windows Data Partition or C drive (sda4). I reduced the Windows Data Partition via Windows' Disk Management. I made a bootable USB Stick with Ubuntu 12.04 LTS from ISO, using Universal USB Installer. I created these partitions for Ubuntu: A Boot partition, mounted at /boot (sda5). A Root partition, mounted at / (sda6). A Swap partition (sda7). In Device for boot loader installation I chose: /dev/sda. Then, when I rebooted, it went straight into Ubuntu. So I installed Boot-Repair, and clicked on Recommended Repair. It automatically did its job without asking for anything. I rebooted and Grub showed up, with a lot of options. At this point I had a decent dual-boot setup; Ubuntu and both Windows entries worked fine: Ubuntu. Windows Boot UEFI Loader. Windows UEFI bkpbootmgfw.efi. I executed this command: sudo grub-install --force /dev/sda5. Then I tried to make Windows 8.1's Boot Manager the main boot manager, so that I could choose which OS to boot into from a menu. I downloaded EasyBCD on Windows. It showed 2 Ubuntu entries and 1 Windows entry. I went into BCD Deployment tab and clicked on Write MBR. At this point, I went into BIOS and made Windows Boot Manager the first boot option. When I rebooted, I got a black screen with the message efidisk read error, and then (I guess) it switched to the next boot option, which is Ubuntu, resulting in Grub showing up. From Grub, Ubuntu entry is working and so are both Windows entries. If I choose Ubuntu, it normally boots into Ubuntu. But if I choose Windows, it goes into Windows' boot manager. In Windows' boot manager, a menu shows up: Ubuntu. Ubuntu. Windows 8.1. If I choose Windows, it boots into Windows without any problem. If I choose Ubuntu, it boots into Grub (back to step 14). Here's my BootInfo Summary: http://paste.ubuntu.com/6698171/ Windows Boot Manager is clearly not working as expected; I can't directly boot into it and I can't boot into it from BIOS either (efidisk read error again). If I want to boot into Windows I need to boot into Grub first, which is the opposite of what I wanted. I need help at this point. What is the best thing I can do? Is there a more reliable and/or simpler way of acomplishing a satisfying dual-boot for this situation? Can someone provide a way for going back to step 8, where I had a more efficient dual-boot setup? If only I could undo what I did with Easy BCD and skip Windows' Boot Menu... Can someone provide a way to fix this mess? Thanks in advance and sorry for the length of this, I wanted to be exhaustive.

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• Bose USB audio: crackling popping sound, eventually die

  - by Richard Barrett

  I've been trying to troubleshoot this issue for a while now. Any help would be much appreciated. I'm having trouble getting my Bose "Companion 5 multimedia speakers" working with my installation of Ubuntu 12.04 (link to Bose product here: http://www.bose.com/controller?url=/shop_online/digital_music_systems/computer_speakers/companion_5/index.jsp ). The issue seems to be low level (not just Ubuntu). What happens: When I boot into Ubuntu, I can get Rhythm box to play ok. However, if I try anything else (an .avi file, a webpage, or Clementine player with mp3 files) I get crackling, popping, or choppy sounds. If I move the mouse around, especially if it seems graphic intensive, the problem gets worse (more crackling noises). The more taxing it appears to be, the more likely it is that the sound will just die altogether until I reboot. For some reason the videos at www.bloomberg.com seem especially bad for it (my sound normally goes dead in under 45 seconds and won't work until reboot). Both my desktop running Ubuntu 12.04 and my laptop (running the same) have the same crackling problem. Troubleshooting so far: A friend of mine who knows linux well tried to solve it for me without any luck. He took pulseaudio out of the equation, but still had the problem just using AlSA. Among the many things he tried was adjusting the latency, but that didn't help either. I've also tried things like adjusting the USB device settings in the config file from -2 to -1 so that it will use my USB sound and I also commented out the lines that would stop that. These don't do anything. (That really seems like it's for someone who is getting no sound at all, so it's not surprising this won't work.) My friend's laptop running his Archlinux could play my Bose USB speakers without any problems. I also tried setting my daemon.conf file to use 6 channels (based on this http://lotphelp.com/lotp/configure-ubuntu-51-surround-sound ) but that didn't work either. I recently used a DVD to boot into Ubuntu Studio 12.04 (because it uses a live audio kernel) and this happened: I got perfect sound for a minute or two When I started moving windows around while sound was playing, the sound died again. Perhaps more interesting: There is a headphone out jack on the Bose system. When I use it, the audio is perfect for all applications (even the deadly bloomberg.com videos with .avi playing at the same time and moving around windows). Also, there is an audio-in jack on the Bose system. I can use a male-to-male mini jack to go from my soundcard's output to the Bose input and then all sound works perfectly. -However, it still requires the Bose to be plugged in to USB, otherwise I lose all sound. Any thoughts? Any suggestions for trouble shooting? (Or any suggestions for somewhere else to post to solve this?) Any logs or other files I can provide to help someone help me work this out? Your help is much appreciated! Rick BTW: I sometimes get people posting responses like "My Bose USB system works great with Ubuntu 12.04," without any more details. Is there anything I should ask such people to narrow down my problem? (It's kind of annoying to hear such a response because it doesn't help solve my problem.)

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• Some Original Expressions

  - by Phil Factor

  Guest Editorial for Simple-Talk newsletterIn a guest editorial for the Simple-Talk Newsletter, Phil Factor wonders if we are still likely to find some more novel and unexpected ways of using the newer features of Transact SQL: or maybe in some features that have always been there! There can be a great deal of fun to be had in trying out recent features of SQL Expressions to see if  they provide new functionality.  It is surprisingly rare to find things that couldn’t be done before, but in a different   and more cumbersome way; but it is great to experiment or to read of someone else making that discovery.  One such recent feature is the ‘table value constructor’, or ‘VALUES constructor’, that managed to get into SQL Server 2008 from Standard SQL.  This allows you to create derived tables of up to 1000 rows neatly within select statements that consist of  lists of row values.  E.g. SELECT Old_Welsh, number FROM (VALUES ('Un',1),('Dou',2),('Tri',3),('Petuar',4),('Pimp',5),('Chwech',6),('Seith',7),('Wyth',8),('Nau',9),('Dec',10)) AS WelshWordsToTen (Old_Welsh, number) These values can be expressions that return single values, including, surprisingly, subqueries. You can use this device to create views, or in the USING clause of a MERGE statement. Joe Celko covered  this here and here.  It can become extraordinarily handy to use once one gets into the way of thinking in these terms, and I’ve rewritten a lot of routines to use the constructor, but the old way of using UNION can be used the same way, but is a little slower and more long-winded. The use of scalar SQL subqueries as an expression in a VALUES constructor, and then applied to a MERGE, has got me thinking. It looks very clever, but what use could one put it to? I haven’t seen anything yet that couldn’t be done almost as  simply in SQL Server 2000, but I’m hopeful that someone will come up with a way of solving a tricky problem, just in the same way that a freak of the XML syntax forever made the in-line  production of delimited lists from an expression easy, or that a weird XML pirouette could do an elegant  pivot-table rotation. It is in this sort of experimentation where the community of users can make a real contribution. The dissemination of techniques such as the Number, or Tally table, or the unconventional ways that the UPDATE statement can be used, has been rapid due to articles and blogs. However, there is plenty to be done to explore some of the less obvious features of Transact SQL. Even some of the features introduced into SQL Server 2000 are hardly well-known. Certain operations on data are still awkward to perform in Transact SQL, but we mustn’t, I think, be too ready to state that certain things can only be done in the application layer, or using a CLR routine. With the vast array of features in the product, and with the tools that surround it, I feel that there is generally a way of getting tricky things done. Or should we just stick to our lasts and push anything difficult out into procedural code? I’d love to know your views.

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• SQL Sentry Truth-Telling and Disk Configuration

  - by AjarnMark

  Recently, SQL Sentry told me something about my SQL Server disk configurations that I just didn’t want to believe, but alas, it was true. Several days ago I posted my First Impressions of the SQL Sentry Power Suite.  Today’s post could fall into the category of, “Hey, as long as you have that fancy tool…”  Unfortunately, it also falls into the category of an overloaded worker taking someone else’s word for the truth, not verifying it with independent fact-checking, and then making decisions based on that.  Here’s my story… I’m not exactly an Accidental DBA (or Involuntary DBA as Paul Randal calls it).  I came to this company five years ago as a lead application developer with extensive experience in database design and development.  I worked my way into management, and along the way, took over the DBA responsibilities.  Fortunately, our systems run pretty smoothly most of the time, but I’m always looking for ways to make them better and to fit into my understanding of best practices.  When I took over as DBA, I inherited a SQL 2000 server with about 30 databases on it supporting our main systems, and a SQL 2005 server with multiple instances.  Both of these servers were configured with the Operating System and Application files on the C drive, data files on a different drive letter, and log files on a third drive letter.  Even before I took over as DBA, I verified that this was true with a previous server administrator, and that these represented actual separate disks.  He stated that they did, and I thought that all was well. Then one day, I’m poking around inside the SQL Sentry Performance Advisor, checking out features as I am evaluating whether to purchase the product, and I come across a Disk Configuration section.  The first thing I notice is that the drives do not have the proper partition offset, which was not at all surprising to me given the age of the installation and the relative newness of that topic.  But what threw me for a loop was that the graphic display appeared to be telling me that I did not in fact have three separate drives (or arrays) but rather had two, and that the log files were merely on a separate volume on the same physical array as the OS.  I figured that I must be reading it wrong so I scanned the Help file, but that just seemed to confirm my interpretation.  Then I thought, “there must be something wrong with the demo version of the software!  This can’t be right!”  But just to double-check, I went to our current server admin to talk it over with him, and sure enough, SQL Sentry was telling the truth! I was stunned!  I quickly went through the grieving process…denial…anger…reconciliation.  Here was something that I thought was such a basic truth that was turned upside down.  OK, granted, this wasn’t disastrous.  Our databases didn’t suddenly grind to a halt.  I didn’t get calls late at night inquiring about the sudden downturn in performance.  But it was a bit of a shock to the system, in a good way, to jolt me out of taking what I had believed as the truth for granted, and instead to Trust, but Verify! Yes, before someone else points it out, I know that there are”free” disk management tools built-in to Windows that would have told me the same thing if I had only looked at them; I did not have to buy a fancy tool to tell me that, but the fact is, until I was evaluating the tool, I had just gone with what I was told, and never bothered to check what was actually there. So, what things do you believe to be true but you actually never verified?

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• Upgrades in 5 Easy Pieces

  - by Anne R.

  Even though there are a few select tasks that I have to do once or twice a year, I can’t remember how to do them! Or where to find the bits and pieces to complete the task. So I love it when someone consolidates everything under one spot. That’s what the CRM On Demand team has done with the upgrade information. Specifically, they have: Provided a “one-stop” area for managing upgrades at your company. Broken down the upgrade process into 5 (yes, 5) steps. Explained when and how to perform each step with dates specific to your pod. Included details about each step, visible by expanding the step. Translated the steps into 11 languages. Added a list of release-specific resources with links from the page. Now, just head for the Training and Support portal, click the Release Info tab, and walk through the “5 Essential Steps to a Successful Upgrade.” Before you continue, though, select your language from the drop-down list on the Release Info page. CRM On Demand now has the upgrade steps translated into 11 languages. On the Step page, you can expand each section in sequence and follow the more detailed instructions that appear. This will ensure that you’ve covered all your bases for each upgrade. Here’s a shortened version of the information that you’ll find: 1. Verify your Primary Contact Information. Have you checked your primary contact information to make sure you’re being notified of all upgrade information? Or do you want more users to receive upgrade announcements? This section provides you with the navigation path to do that in CRM On Demand. 2. Review your Key Upgrade Dates. If you expand this step, a nice table appears with your critical dates for the various milestones. IMPORTANT: When your CRM On Demand pod has been officially added to the upgrade schedule, closer to the release date itself, this table will display your specific timetable. 3. Migrate your Customizations from the Staging Environment before the Snapshot Date. Oracle refreshes the Staging data with a copy of your Production data made on the Production Snapshot Date. So this section lists considerations relevant to this step. It also reminds you of the 2-week period when you should not be making any changes in your Staging environment.   4. Conduct your Upgrade Validation on the Staging Environment. When the Customer Validation Testing period begins, you need to log in to your Staging Environment to validate that your key business processes and customizations continue to behave as expected. If your company utilizes Web Services, Web Links, Web Applets or Workflow, focus on testing these first. You generally have about two weeks for testing. If you run into problems during this time, follow the instructions shown in this section for logging a service request. It describes exactly how to fill out the fields in the SR for the fastest resolution. 5. Conduct "White Glove" Testing in your Upgraded Production Environment. Before users start using the upgrade, you should access a few tabs and reports. Doing this actually warms up the cache so that frequently used pages and reports will come up at normal speed on Monday morning, when users log in to the upgraded system. Resources listed under this step help you in further preparing for the upgrade. Now there’s also a new Documentation section on the right with links to these release-specific resources.   Very nice, I commented, when discussing these improvements with the “responsible party.” She confirmed that, yes, they tried to consolidate the upgrade information, translate it for better communication, simplify it into 5 easy pieces, and drive admins responsible for handling upgrades to this one site instead of sending out elaborate emails. Yes, I just love it when someone practically reaches out and holds my hand through a process. Next best thing to a wizard!

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• Joy! | Important Information About Your iPad 3G

  - by Jeff Julian

  Looks like I was one of the lucky 114,000 who AT&T lost their email to “hackers”.  Why is “hackers” in “double quotes”.  I can just imagine some executive at AT&T in their “Oh No, We Messed Up Meeting” saying, what happened?  Then someone replied, well we have had a breach and “hackers” broke in (using the quote in the air gesture) and stole our iPad 3G customers emails. Oh well, I am sure my email has been sold and sold again by many different vendors, why not AT&T now.  At least Dorothy Attwood could have gave us her email to give to someone else instead of blinking it through a newsletter system. June 13, 2010 Dear Valued AT&T Customer, Recently there was an issue that affected some of our customers with AT&T 3G service for iPad resulting in the release of their customer email addresses. I am writing to let you know that no other information was exposed and the matter has been resolved.  We apologize for the incident and any inconvenience it may have caused. Rest assured, you can continue to use your AT&T 3G service on your iPad with confidence. Here’s some additional detail: On June 7 we learned that unauthorized computer “hackers” maliciously exploited a function designed to make your iPad log-in process faster by pre-populating an AT&T authentication page with the email address you used to register your iPad for 3G service.  The self-described hackers wrote software code to randomly generate numbers that mimicked serial numbers of the AT&T SIM card for iPad – called the integrated circuit card identification (ICC-ID) – and repeatedly queried an AT&T web address.   When a number generated by the hackers matched an actual ICC-ID, the authentication page log-in screen was returned to the hackers with the email address associated with the ICC-ID already populated on the log-in screen. The hackers deliberately went to great efforts with a random program to extract possible ICC-IDs and capture customer email addresses.  They then put together a list of these emails and distributed it for their own publicity. As soon as we became aware of this situation, we took swift action to prevent any further unauthorized exposure of customer email addresses.  Within hours, AT&T disabled the mechanism that automatically populated the email address. Now, the authentication page log-in screen requires the user to enter both their email address and their password. I want to assure you that the email address and ICC-ID were the only information that was accessible. Your password, account information, the contents of your email, and any other personal information were never at risk.  The hackers never had access to AT&T communications or data networks, or your iPad.  AT&T 3G service for other mobile devices was not affected. While the attack was limited to email address and ICC-ID data, we encourage you to be alert to scams that could attempt to use this information to obtain other data or send you unwanted email. You can learn more about phishing by visiting the AT&T website. AT&T takes your privacy seriously and does not tolerate unauthorized access to its customers’ information or company websites.   We will cooperate with law enforcement in any investigation of unauthorized system access and to prosecute violators to the fullest extent of the law. AT&T acted quickly to protect your information – and we promise to keep working around the clock to keep your information safe.  Thank you very much for your understanding, and for being an AT&T customer. Sincerely, Dorothy Attwood Senior Vice President, Public Policy and Chief Privacy Officer for AT&T Technorati Tags: AT&T,iPad 3G,Email

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• From DBA to Data Analyst

  - by Denise McInerney

  Cross posted from the PASS Blog There is a lot changing in the data professional’s world these days. More data is being produced and stored. More enterprises are trying to use that data to improve their products and services and understand their customers better. More data platforms and tools seem to be crowding the market. For a traditional DBA this can be a confusing and perhaps unsettling time. It’s also a time that offers great opportunity for career growth. I speak from personal experience. We sometimes refer to the “accidental DBA”, the person who finds herself suddenly responsible for managing the database because she has some other technical skills. While it was not accidental, six months ago I was unexpectedly offered a chance to transition out of my DBA role and become a data analyst. I have since come to view this offer as a gift, though at the time I wasn’t quite sure what to do with it. Throughout my DBA career I’ve gotten support from my PASS friends and colleagues and they were the first ones I turned to for counsel about this new situation. Everyone was encouraging and I received two pieces of valuable advice: first, leverage what I already know about data and second, work to understand the business’ needs. Bringing the power of data to bear to solve business problems is really the heart of the job. The challenge is figuring out how to do that. PASS had been the source of much of my technical training as a DBA, so I naturally started there to begin my Business Intelligence education. Once again the Virtual Chapter webinars, local chapter meetings and SQL Saturdays have been invaluable. I work in a large company where we are fortunate to have some very talented data scientists and analysts. These colleagues have been generous with their time and advice. I also took a statistics class through Coursera where I got a refresher in statistics and an introduction to the R programming language. And that’s not the end of the free resources available to someone wanting to acquire new skills. There are many knowledgeable Business Intelligence and Analytics professionals who teach through their blogs. Every day I can learn something new from one of these experts. Sometimes we plan our next career move and sometimes it just happens. Either way a database professional who follows industry developments and acquires new skills will be better prepared when change comes. Take the opportunity to learn something about the changing data landscape and attend a Business Intelligence, Business Analytics or Big Data Virtual Chapter meeting. And if you are moving into this new world of data consider attending the PASS Business Analytics Conference in April where you can meet and learn from those who are already on that road. It’s been said that “the only thing constant is change.” That’s never been more true for the data professional than it is today. But if you are someone who loves data and grasps its potential you are in the right place at the right time.

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• How to Mentor a Junior Developer

  - by Josh Johnson

  This title is a little broad but I may need to give a little background before I can ask my question properly. I know that similar questions have been asked here already. But in my case I'm not asking if I should be mentoring someone or if the person is a good fit for being a software developer. That is not my place to judge. I have not been asked outright, but it is apparent that myself and other fellow senior developers are to mentor the new developers that start here. I have no problem with this whatsoever and, in many cases, it lends me a fresh perspective on things and I end up learning in the process. Also, I remember how beneficial it was in the beginning of my career when someone would take some time to teach me something. When I say "new developer" they could be anywhere from fresh out of college to having a year or two of experience. Recently and in the past we've had people start here who seem to have an attitude toward development/programming which is different from mine and hard for me to reconcile; they seem to extract just enough information to get the task done but not really learn from it. I find myself going over and over the same issues with them. I understand that part of this could be a personality thing, but I feel it's my job to do my best and sort of push them out of the nest while they're under my wing, so to speak. How can I impart just enough information so that they will learn but not give so much as to solve the problem for them? Or perhaps: What's the proper response to questions that are designed to take the path of least resistance and, in essence, force them to learn instead of take the easy way out? These questions are probably more general teaching questions and don't have that much to do specifically with software development. Note: I do not get a say in what tasks they are working on. Management doles the task out and it could be anything from a very simple bug fix to starting an entire application by themselves. While this is not ideal by any means and obviously presents its own gauntlet of challenges, I feel it's a topic best left for another question. So the best I can do is help them with the problem at hand and try to help them break it down into simpler problems and also check their commit logs and point out mistakes that they made. My main objectives are to: Help them out and give them the tools they need to start becoming more self-reliant. Steer them in the right direction and break bad development habits early on. Lessen the amount of time I spend with them (the personality type described above seems to need much more one-on-one time and does not do well over IM or email. While that's generally fine, I can't always stop what I'm working on, break my stride, and help them debug an error on a moments notice; I have my own projects that need to get done).

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• Protecting Consolidated Data on Engineered Systems

  - by Steve Enevold

  In this time of reduced budgets and cost cutting measures in Federal, State and Local governments, the requirement to provide services continues to grow. Many agencies are looking at consolidating their infrastructure to reduce cost and meet budget goals. Oracle's engineered systems are ideal platforms for accomplishing these goals. These systems provide unparalleled performance that is ideal for running applications and databases that traditionally run on separate dedicated environments. However, putting multiple critical applications and databases in a single architecture makes security more critical. You are putting a concentrated set of sensitive data on a single system, making it a more tempting target.  The environments were previously separated by iron so now you need to provide assurance that one group, department, or application's information is not visible to other personnel or applications resident in the Exadata system. Administration of the environments requires formal separation of duties so an administrator of one application environment cannot view or negatively impact others. Also, these systems need to be in protected environments just like other critical production servers. They should be in a data center protected by physical controls, network firewalls, intrusion detection and prevention, etc Exadata also provides unique security benefits, including a reducing attack surface by minimizing packages and services to only those required. In addition to reducing the possible system areas someone may attempt to infiltrate, Exadata has the following features: 1.    Infiniband, which functions as a secure private backplane 2.    IPTables  to perform stateful packet inspection for all nodes               Cellwall implements firewall services on each cell using IPTables 3.    Hardware accelerated encryption for data at rest on storage cells Oracle is uniquely positioned to provide the security necessary for implementing Exadata because security has been a core focus since the company's beginning. In addition to the security capabilities inherent in Exadata, Oracle security products are all certified to run in an Exadata environment. Database Vault Oracle Database Vault helps organizations increase the security of existing applications and address regulatory mandates that call for separation-of-duties, least privilege and other preventive controls to ensure data integrity and data privacy. Oracle Database Vault proactively protects application data stored in the Oracle database from being accessed by privileged database users. A unique feature of Database Vault is the ability to segregate administrative tasks including when a command can be executed, or that the DBA can manage the health of the database and objects, but may not see the data Advanced Security  helps organizations comply with privacy and regulatory mandates by transparently encrypting all application data or specific sensitive columns, such as credit cards, social security numbers, or personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides the most cost-effective solution for comprehensive data protection. Label Security  is a powerful and easy-to-use tool for classifying data and mediating access to data based on its classification. Designed to meet public-sector requirements for multi-level security and mandatory access control, Oracle Label Security provides a flexible framework that both government and commercial entities worldwide can use to manage access to data on a "need to know" basis in order to protect data privacy and achieve regulatory compliance  Data Masking reduces the threat of someone in the development org taking data that has been copied from production to the development environment for testing, upgrades, etc by irreversibly replacing the original sensitive data with fictitious data so that production data can be shared safely with IT developers or offshore business partners  Audit Vault and Database Firewall Oracle Audit Vault and Database Firewall serves as a critical detective and preventive control across multiple operating systems and database platforms to protect against the abuse of legitimate access to databases responsible for almost all data breaches and cyber attacks.  Consolidation, cost-savings, and performance can now be achieved without sacrificing security. The combination of built in protection and Oracle’s industry-leading data protection solutions make Exadata an ideal platform for Federal, State, and local governments and agencies.

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• Hell and Diplomacy: Notes on Software Integration

  - by ericajanine

  Well, I'm getting cabin fever and short-timer's ADD all at the same time. I haven't been anywhere outside of my greater city area in FOREVER and I'm only days away from my vacation. I have brainlock because the last few days have been non-stop diffusing amazingly hostile conversations. I think I'll write about that. So then, I "do" software. At the end of the day, software is pretty straightforward. Software is that thing we love and try to make do things not currently in play, in existence. If a process around getting software to do something is broken (like most actually are), then we should acknowledge it and move on. We are professional. We are helpful beyond the normal call of duty. We live and breathe making the lives better for those apps being active in the world. But above all--the shocker: We are SERVICE. In a service frame of mind, all perspectives shift to what is best overall for system stabilization vs. what must be in production to meet business objectives. It doesn't matter how much you like or dislike the creator of said software. It doesn't matter what time you went to bed last night or if your mate appreciates your Death March attitude. Getting a product in and when is an age-old dilemma in a software environment where more than, say, 3 people are involved. We know this. Taking a servant's perspective eliminates the drama surrounding what a group of half-baked developers forgot to tell each other in the 11th hour about their trampling changes before check-in. We, my counterparts in society, get paid to deal with that drama. I get paid to diffuse that drama and make everything integrate as smoothly as possible. At the end of the day, attacking someone over a minor detail not only makes things worse, it's against the whole point of our real existence. Being in support or software integration means you are to keep your eyes on the end game. That end game? It's making a solution work for all stakeholders, not just you or your immediate superior. Development and technology groups exist because business groups need them to exist and solve their issues. The end game? Doing what is best for those business groups ultimately. Period. Note: That does not mean you let your business users solely dictate when and if something gets changed in an environment you ultimately own. That's just crazy. Software and its environments are legitimately owned by those who manage it directly, no matter how important a business group believes it is to the existence of mankind. So, you both negotiate the terms of changing that environment and only do so upon that negotiation. Diplomacy is in order. So, to finish my thoughts: If you have no ability to keep your mouth shut in a situation where a business or development group truly need your help to make something work even beyond a deadline, find another profession. Beating up someone verbally because they screw up means a service attitude is not at the forefront of your motivation for doing what is ultimately their work and their product. Software, especially integration, requires a strong will and a soft touch to keep it on track. Not a hammer covered in broken glass.

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• Are Chief Digital Officers the Result of CMO/CIO Refusal to Change?

  - by Mike Stiles

  Apparently CDO no longer just stands for “Collateralized Debt Obligations.”  It stands for Chief Digital Officer. And they’re the ones who are supposed to answer the bat signal CEO’s are throwing into the sky, swoop in and POW! drive the transition of the enterprise to integrated digital systems. So imagine being a CMO or a CIO at such an enterprise and realizing it’s been determined that you are not the answer that’s needed. In fact, IntelligentHQ author Ashley Friedlein points out the very rise of the CDO is an admission of C-Suite failure to become savvy enough, quickly enough in modern technology. Is that fair? Despite the repeated drumbeat that CMO’s and CIO’s must enter a new era of cooperation and collaboration to enact the social-enabled enterprise, the verdict seems to be that if it’s happening at all, it’s not happening fast enough. Therefore, someone else is needed with the authority to make things happen. So who is this relatively new beast? Gartner VP David Willis says, “The Chief Digital Officer plays in the place where the enterprise meets the customer, where the revenue is generated, and the mission accomplished.” In other words, where the rubber meets the road. They aren’t just another “C” heading up a unit. They’re the CEO’s personal SWAT team, able to call the shots necessary across all units to affect what has become job one…customer experience. And what are the CMO’s and CIO’s doing while this is going on? Playing corporate games. Accenture reports 38% of CMOs say IT deliberately keeps them out of the loop, with 35% saying marketing’s needs aren’t a very high priority. 31% of CIOs say marketers don’t understand tech and regularly go around them for solutions. Fun! Meanwhile the CEO feels the need to bring in a parental figure to pull it all together. Gartner thinks 25% of all orgs will have a CDO by 2015 as CMO’s and particularly CIO’s (Peter Hinssen points out many CDO’s are coming “from anywhere but IT”) let the opportunity to be the agent of change their company needs slip away. Perhaps most interestingly, these CDO’s seem to be entering the picture already on the fast track. One consultancy counted 7 instances of a CDO moving into the CEO role, which, as this Wired article points out, is pretty astounding since nobody ever heard of the job a few years ago. And vendors are quickly figuring out that this is the person they need to be talking to inside the brand. The position isn’t without its critics. Forrester’s Martin Gill says the reaction from executives at some traditional companies to someone being brought in to be in charge of digital might be to wash their own hands of responsibility for all things digital – a risky maneuver given the pervasiveness of digital in business. They might not even be called Chief Digital Officers. They might be the Chief Customer Officer, Chief Experience Officer, etc. You can call them Twinkletoes if you want to, but essentially anyone who has the mandate direct from the CEO to enact modern technology changes not currently being championed by the CMO or CIO can be regarded as “boss.” @mikestiles @oraclesocialPhoto: freedigitalphotos.net

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• SQL SERVER – Unable to DELETE Project in Data Quality Projects (DQS)

  - by pinaldave

  Here is the email which made me write this blog post. When I write a blog post I write keeping in mind that if the developer is not familiar with the concept he will attempt this on the development server. If due to any reason you attempt it on any other server than your personal server, developer should make sure to have complete confidence on his own expertise and understand the risk behind it.  Well, let us read the email which I received. I have modified it a bit to remove information related to organizational and individual. “I just read your blog post on Beginning DQS. I went ahead and followed every single screenshot and it worked fine. I was able to execute the DQS project successfully. However, the same blog post got me in trouble – a serious trouble. After first successful deployment I went ahead and created a few of my own knowledge base and projects. I played around a bit and then decided to get back to real work. Now we had deployed DQS on production server only, so experiment on production server. Now, when I got back to my work, I forgot to close all the windows. My manager found the window open and have seen my test projects. He has asked me to delete my experiments immediately and have said words which I cannot write to you. Here is the problem. I am not able to delete the project which I have created earlier. I am able to open it and play with it but the delete option is disabled and grayed out (see attached image). Now I believe there is nothing wrong with this project as it was just a test project. Would you please write to my manager that it is not harmful to leave that project there as it is? It is also not using any resources. I think he will believe you.” As I said this kind of email makes me uncomfortable. I do not want someone to execute anything on production server. I often write notes and disclaimer on my post when something is dangerous to execute on production server. However, if someone is not expert with SQL Server and attempts something new on production server, I think the major issue is here with the person (admin) who gave new developer permission to production server. This has to be carefully avoided. Here was my response to the individual. “I cannot write to your manager anything as he has not asked me anything. Honestly I believe he is correct in his behavior as you should have not executed anything on the production server without prior approval and testing on the development server. Any R&D must be done on local box or development box. I suggest you request your manager to prevent access to users who does not need access. If he is a good manager, he might have already implemented by now recent event. I also see your screenshot. Here is the issue: While you were playing with project, you might have closed the project half the way, without completing it. Due to the same reason it is locked. You can open and continue from the same place where you have left the project. If you do not need the project any more. Right click on it, click on unlock the project. This will enable the DELETE option and now you can delete the project. Next time, be safe out there. It may be dangerous to have admin access to production server when not needed.“ I have yet not heard from him but I believe he will take my words positively. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Data Quality Services, DQS

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• Fun with Python

  - by dotneteer

  I am taking a class on Coursera recently. My formal education is in physics. Although I have been working as a developer for over 18 years and have learnt a lot of programming on the job, I still would like to gain some systematic knowledge in computer science. Coursera courses taught by Standard professors provided me a wonderful chance. The three languages recommended for assignments are Java, C and Python. I am fluent in Java and have done some projects using C++/MFC/ATL in the past, but I would like to try something different this time. I first started with pure C. Soon I discover that I have to write a lot of code outside the question that I try to solve because the very limited C standard library. For example, to read a list of values from a file, I have to read characters by characters until I hit a delimiter. If I need a list that can grow, I have to create a data structure myself, something that I have taking for granted in .Net or Java. Out of frustration, I switched to Python. I was pleasantly surprised to find that Python is very easy to learn. The tutorial on the official Python site has the exactly the right pace for me, someone with experience in another programming. After a couple of hours on the tutorial and a few more minutes of toying with IDEL, I was in business. I like the “battery supplied” philosophy that gives everything that I need out of box. For someone from C# or Java background, curly braces are replaced by colon(:) and tab spaces. Although I tend to miss colon from time to time, I found that the idea of tab space is actually very nice once I get use to them. I also like to feature of multiple assignment and multiple return parameters. When I need to return a by-product, I just add it to the list of returns. When would use Python? I would use Python if I need to computer anything quick. The language is very easy to use. Python has a good collection of libraries (packages). The REPL of the interpreter allows me test ideas quickly before committing them into script. Lots of computer science work have been ported from Lisp to Python. Some universities are even teaching SICP in Python. When wouldn’t I use Python? I mostly would not use it in a managed environment, such as Ironpython or Jython. Both .Net and Java already have a rich library so one has to make a choice which library to use. If we use the managed runtime library, the code will tie to the particular runtime and thus not portable. If we use the Python library, then we will face the relatively long start-up time. For this reason, I would not recommend to use Ironpython for WP7 development. The only situation that I see merit with managed Python is in a server application where I can preload Python so that the start-up time is not a concern. Using Python as a managed glue language is an over-kill most of the time. A managed Scheme could be a better glue language as it is small enough to start-up very fast.

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• Caching factory design

  - by max

  I have a factory class XFactory that creates objects of class X. Instances of X are very large, so the main purpose of the factory is to cache them, as transparently to the client code as possible. Objects of class X are immutable, so the following code seems reasonable: # module xfactory.py import x class XFactory: _registry = {} def get_x(self, arg1, arg2, use_cache = True): if use_cache: hash_id = hash((arg1, arg2)) if hash_id in _registry: return _registry[hash_id] obj = x.X(arg1, arg2) _registry[hash_id] = obj return obj # module x.py class X: # ... Is it a good pattern? (I know it's not the actual Factory Pattern.) Is there anything I should change? Now, I find that sometimes I want to cache X objects to disk. I'll use pickle for that purpose, and store as values in the _registry the filenames of the pickled objects instead of references to the objects. Of course, _registry itself would have to be stored persistently (perhaps in a pickle file of its own, in a text file, in a database, or simply by giving pickle files the filenames that contain hash_id). Except now the validity of the cached object depends not only on the parameters passed to get_x(), but also on the version of the code that created these objects. Strictly speaking, even a memory-cached object could become invalid if someone modifies x.py or any of its dependencies, and reloads it while the program is running. So far I ignored this danger since it seems unlikely for my application. But I certainly cannot ignore it when my objects are cached to persistent storage. What can I do? I suppose I could make the hash_id more robust by calculating hash of a tuple that contains arguments arg1 and arg2, as well as the filename and last modified date for x.py and every module and data file that it (recursively) depends on. To help delete cache files that won't ever be useful again, I'd add to the _registry the unhashed representation of the modified dates for each record. But even this solution isn't 100% safe since theoretically someone might load a module dynamically, and I wouldn't know about it from statically analyzing the source code. If I go all out and assume every file in the project is a dependency, the mechanism will still break if some module grabs data from an external website, etc.). In addition, the frequency of changes in x.py and its dependencies is quite high, leading to heavy cache invalidation. Thus, I figured I might as well give up some safety, and only invalidate the cache only when there is an obvious mismatch. This means that class X would have a class-level cache validation identifier that should be changed whenever the developer believes a change happened that should invalidate the cache. (With multiple developers, a separate invalidation identifier is required for each.) This identifier is hashed along with arg1 and arg2 and becomes part of the hash keys stored in _registry. Since developers may forget to update the validation identifier or not realize that they invalidated existing cache, it would seem better to add another validation mechanism: class X can have a method that returns all the known "traits" of X. For instance, if X is a table, I might add the names of all the columns. The hash calculation will include the traits as well. I can write this code, but I am afraid that I'm missing something important; and I'm also wondering if perhaps there's a framework or package that can do all of this stuff already. Ideally, I'd like to combine in-memory and disk-based caching.

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• 101 Ways to Participate...and make the future Java

  - by heathervc

   In case you missed it earlier today, and as promised in BOF6283, here are the 101 Ways to Improve (and Make the Future) Java...thanks to Bruno Souza of SouJava and Martijn Verburg of the London Java Community for their contributions! Join or create a JUG Come to the meetings Help promoting your JUG: twitter, facebook, etc Find someone that can give a talk Get your company to sponsor (a meeting, an event) Organize an activity (meetings, hackathons, dojos, etc) Answer questions on a mailing list (or simply join!) Volunteer for a small, one time tasks (creating a web page, helping with an activity) Come early to an event, and help to carry the piano Moderate a list or add things to the wiki Participate in the organization meetings or mailing lists Take pictures of an event or meeting and publish them online Write a blog about an event or meeting, to help promote the group Help record and post a session online Present your JavaOne experience when you get back Repeat the best talk you saw at JavaOne at a JUG meeting Send this list of ideas to other Java developers in your area so they can help out too! Present a step-by-step tutorial Present GreenFoot and Alice to school students Present BlueJ and Alice to university students Teach those tools to teachers and professors Write a step-by-step tutorial on your blog or to a magazine Create a page that lists resources Give a talk about your favorite Java feature or technology Learn a new Java API and present to your co-workers Then, present in a JUG meeting, and then, present it in an event in your area, and submit it to JavaOne! Create a study group to get certified or to learn some new Java technology Teach a non-Java developer how to download the basic tools and where to find more information Download and use an open source project Improve the documentation Write an article or a blog post about the project Write an FAQ Join and participate on the mailing list Describe a bug in detail and submit a bug report Fix a bug and submit it to the project Give a talk about it at a JUG meeting Teach your co-workers how to use the project Sign up to Adopt a JSR Test regular builds of the Reference Implementation (RI) Report bugs in the RI Submit Feature Requests to the spec Triage issues on the issue tracker Run a hack day to discuss the API Moderate mailing lists and forums Create an FAQ or Wiki Evangelize a specification on Twitter, G+, Hacker News, etc Give a lightning talk Help build the RI Help build the Technical Compatibility Kit (TCK) Create a Podcast Learn Latin - e.g. legal language, translate to English Sign up to Adopt OpenJDK Run a Bugathon Fix javac compiler warnings Build virtual images Add tests to Java Submit Javadoc patches Give a webbing Teach someone to build OpenJDK Hold a brown bag session at work Fix the oldest known bug Overhaul Javadoc to use HTML Load the OpenJDK into different IDEs Run a build farm node Test your code on a nightly build Learn how to read Java byte code Visit JCP.org Follow jcp_org on Twitter Friend JCP on Facebook Read JCP Blog Register for JCP.org site Create a JSR Watch List Review JSRs in progress Comment on JSRs in progress, write and track bug reports, use cases, etc Review JSRs in Maintenance Comment on JSRs in Maintenance Implement Final JSRs Review the Transparency of JSRs in progress and provide feedback to the PMO and Spec Lead/community Become a JCP Member or associate with a current JCP member Nominate to serve on an Expert Group (EG) Serve on an EG Submit a JSR proposal and become Spec Lead Take a Spec Lead role in an Inactive or Dormant JSR Nominate for an Executive Committee (EC) seat Vote in the EC elections Vote in EC Special Elections Review EC Meeting Summaries Attend Spec Lead calls Write blogs, articles on your experiences Join the EC project on java.net Join JCP.Next on java.net/JSR 358 Participate on the JCP forums and join JSR projects on java.net Suggest agenda items for open EC meetings Attend public EC teleconference (2x per year) Attend open EC meetings at JavaOne Nominate for JCP Annual Awards Attend annual JavaOne and JCP Annual Awards Ceremony Attend JCP related BOF sessions and give your feedback to Program Office Invite JCP program office members to your JUG  or meetup Invite JSR Spec Leads to your JUG or meetup And always - hold a party!

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• How can a developer realize the full value of his work [closed]

  - by Jubbat

  I, honestly, don't want to work as a developer in a company anymore after all I have seen. I want to continue developing software, yes, but not in the way I see it all around me. And I'm in London, a city that congregates lots of great developers from the whole world, so it shouldn't be a problem of location. So, what are my concerns? First of all, best case scenario: you are paying managers salary out of yours. You are consistently underpaid by making up for the average manager negative net return plus his whole salary. Typical scenario. I am a reasonably good developer with common sense who cares for readable code with attention to basic principles. I have found way too often, overconfident and arrogant developers with a severe lack of common sense. Personally, I don't want to follow TDD or Agile practices like all the cool kids nowadays. I would read about them, form my own opinion and take what I feel is useful, but don't follow it sheepishly. I want to work with people who understand that you have to design good interfaces, you absolutely have to document your code, that readability is at the top of your priorities. Also people who don't have a cargo cult mentality too. For instance, the same person who asked me about design patterns in a job interview, later told me that something like a List of Map of Vector of Map of Set (in Java) is very readable. Why would someone ask me about design patterns if they can't even grasp encapsulation? These kind of things are the norm. I've seen many examples. I've seen worse than that too, from very well paid senior devs, by the way. Every second that you spend working with people with such lack of common sense and clear thinking, you are effectively losing money by being terribly inefficient with your time. Yet, with all these inefficiencies, the average developer earns a high salary. So I tried working on my own then, although I don't like the idea. I prefer healthy exchange of opinions and ideas and task division. I then did a bit of online freelancing for a while but I think working in a sweatshop might be more enjoyable. Also, I studied computer engineering and you are in an environment in which your client will presume you don't have any formal education because there is no way to prove it. Again, you are undervalued. You could try building a product, yes. But, of course, luck is a big factor. I wonder if there is a way to work in something you can do well, software development, and be valued for the quality of your work and be paid accordingly, and where you and only you get fairly paid for the value you generate. I know that what I have written seems somehow unlikely but I strongly feel this way. Hopefully someone will understand me and has already figured this out. I don't think I'm alone in this kind of feeling.

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• Multithreading 2D gravity calculations

  - by Postman

  I'm building a space exploration game and I've currently started working on gravity ( In C# with XNA). The gravity still needs tweaking, but before I can do that, I need to address some performance issues with my physics calculations. This is using 100 objects, normally rendering 1000 of them with no physics calculations gets well over 300 FPS (which is my FPS cap), but any more than 10 or so objects brings the game (and the single thread it runs on) to its knees when doing physics calculations. I checked my thread usage and the first thread was killing itself from all the work, so I figured I just needed to do the physics calculation on another thread. However when I try to run the Gravity.cs class's Update method on another thread, even if Gravity's Update method has nothing in it, the game is still down to 2 FPS. Gravity.cs public void Update() { foreach (KeyValuePair<string, Entity> e in entityEngine.Entities) { Vector2 Force = new Vector2(); foreach (KeyValuePair<string, Entity> e2 in entityEngine.Entities) { if (e2.Key != e.Key) { float distance = Vector2.Distance(entityEngine.Entities[e.Key].Position, entityEngine.Entities[e2.Key].Position); if (distance > (entityEngine.Entities[e.Key].Texture.Width / 2 + entityEngine.Entities[e2.Key].Texture.Width / 2)) { double angle = Math.Atan2(entityEngine.Entities[e2.Key].Position.Y - entityEngine.Entities[e.Key].Position.Y, entityEngine.Entities[e2.Key].Position.X - entityEngine.Entities[e.Key].Position.X); float mult = 0.1f * (entityEngine.Entities[e.Key].Mass * entityEngine.Entities[e2.Key].Mass) / distance * distance; Vector2 VecForce = new Vector2((float)Math.Cos(angle), (float)Math.Sin(angle)); VecForce.Normalize(); Force = Vector2.Add(Force, VecForce * mult); } } } entityEngine.Entities[e.Key].Position += Force; } } Yeah, I know. It's a nested foreach loop, but I don't know how else to do the gravity calculation, and this seems to work, it's just so intensive that it needs its own thread. (Even if someone knows a super efficient way to do these calculations, I'd still like to know how I COULD do it on multiple threads instead) EntityEngine.cs (manages an instance of Gravity.cs) public class EntityEngine { public Dictionary<string, Entity> Entities = new Dictionary<string, Entity>(); public Gravity gravity; private Thread T; public EntityEngine() { gravity = new Gravity(this); } public void Update() { foreach (KeyValuePair<string, Entity> e in Entities) { Entities[e.Key].Update(); } T = new Thread(new ThreadStart(gravity.Update)); T.IsBackground = true; T.Start(); } } EntityEngine is created in Game1.cs, and its Update() method is called within Game1.cs. I need my physics calculation in Gravity.cs to run every time the game updates, in a separate thread so that the calculation doesn't slow the game down to horribly low (0-2) FPS. How would I go about making this threading work? (any suggestions for an improved Planetary Gravity system are welcome if anyone has them) I'm also not looking for a lesson in why I shouldn't use threading or the dangers of using it incorrectly, I'm looking for a straight answer on how to do it. I've already spent an hour googling this very question with little results that I understood or were helpful. I don't mean to come off rude, but it always seems hard as a programming noob to get a straight meaningful answer, I usually rather get an answer so complex I'd easily be able to solve my issue if I understood it, or someone saying why I shouldn't do what I want to do and offering no alternatives (that are helpful). Thank you for the help!

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• D&rsquo;Arcy&rsquo;s Book Club - The New Strategic Selling

  - by D'Arcy Lussier

  The New Strategic Selling Miller and Heiman Amazon.ca Amazon.com Chapters Everybody is a salesmen. Every day, without knowing it, we sell something to someone. Now, the typical vision people think of when they hear the word “sales” is the sleazy used car salesperson who does whatever they can to get you to buy the clunker on their lot. But selling is not an action tied to money and products. Selling is about convincing people to see your point of view and act on it. If you want your company to cover a trip to a conference, you may have to sell the idea to your boss. If you want to buy that new big screen TV, you have to sell the idea to your significant other. If you want to go on a weekend fishing trip with the boys you might be called in to help sell the idea to your buddies wife. We all sell, but we don’t all sell very well. So enter The New Strategic Selling, a book based on the sales course put on by the Miller-Heiman group. In fact, this isn’t really a “New” strategy to selling as its been around for a number of years. But the concepts they present, the ideas about selling, these are still very radical based on what most of us have experienced. Gone are the high pressure, win at all cost, GlenGarry-GlenRoss style of sales…instead the book presents a framework to switch to need-based selling. It’s the idea that instead of going in raving about a product or service, you build a relationship where the buyer expresses what their needs are and your response is to present a solution that best fits that need. Instead of focussing on the amount of money you can squeeze out of a client, you focus on whether everyone wins, that they receive win-results from the engagement, that repeat business is developed over time delivering value over and over again. The great thing about the book is that what it teaches…things like how to identify different buying influencers, how to prepare for meetings, techniques to solicit information about what the buyer is really thinking/feeling…these things are entirely applicable in *any* situation that you need to sell to someone…and remember: selling is convincing people to see your point of view and act on it. So that new big screen TV you want to buy but need to convince your wife on? This book can help you. That training opportunity you want your company to send you on? This book can help you. The upgrade to your community park that you want to lobby the local civic authorities for? This book can help you. The book is a bit wordy. I found that the length could have been reduced and the points still have gotten across. That’s really the only knock that I have though; the insight that it provides is so worthwhile that having to chew through extra words is well worth it. You definitely don’t have to be a professional salesperson to benefit from this book. Rating: 4/5

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• Incentivizing Work with Development Teams

  - by MarkPearl

  Recently I saw someone on twitter asking about incentives and if anyone had past experience with incentivizing work. I promised to respond with some of the experiences I have had in the past so here goes... **Disclaimer** - these are my experiences with incentives, generally in software development - in some other industries this may not be applicable – this is also my thinking at this point in time, with more experience my opinion may change. Incentivize at the level that you want people to group at If you are wanting to promote a team mentality, incentivize teams. If you want to promote an individual mentality, incentivize individuals. There is nothing worse than mixing this up. Some organizations put a lot of effort in establishing teams and team mentalities but reward individuals. This has a counter effect on the resources they have put towards establishing a team mentality. In the software projects that I work with we want promote cross functional teams that collaborate. Personally, if I was on a team and knew that there was an opportunity to work on a critical component of the system, and that by doing so I would get a bigger bonus, then I would be hesitant to include other people in solving that problem. Thus, I would hinder the teams efforts in being cross functional and reduce collaboration levels. Does that mean everyone in the team should get an even share of an incentive? In most situations I would say yes - even though this may feel counter-intuitive. I have heard arguments put forward that if “person x contributed more than person Y then they should be rewarded more” – This may sound controversial but I would rather treat people how would you like them to perform, not where they currently are at. To add to this approach, if someone is free loading, you bet your bottom dollar that the team is going to make this a lot more transparent if they feel that individual is going to be rewarded at the same level that everyone else is. Bad incentives promote destructive work If you are going to incentivize people, pick you incentives very carefully. I had an experience once with a sales person who was told they would get a bonus provided that they met an ordering target with a particular supplier. What did this person do? They sold everything at cost for the next month or so. They reached the goal, but the company didn't gain anything from it. It was a bad incentive. Expect the same with development teams, if you incentivize zero bug levels, you will get zero code committed to the solution. If you incentivize lines of code, you will get many many lines of bad code. Is there such a thing as a good incentives? Monetary wise, I am not sure there is. I would much rather encourage organizations to pay their people what they are worth upfront. I would also advise against paying money to teams as an incentive or even a bonus or reward for reaching a milestone. Rather have a breakaway for the team that promotes team building as a reward if they reach a milestone than pay them more money. I would also advise against making the incentive the reason for them to reach the milestone. If this becomes the norm it promotes people to begin to only do their job if there is an incentive at the end of the line. This is not a behaviour one wants to encourage. If the team or individual is in the right mind-set, they should not work any harder than they are right now with normal pay.

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• Cloud – the forecast is improving

  - by Rob Farley

  There is a lot of discussion about “the cloud”, and how that affects people’s data stories. Today the discussion enters the realm of T-SQL Tuesday, hosted this month by Jorge Segarra. Over the years, companies have invested a lot in making sure that their data is good, and I mean every aspect of it – the quality of it, the security of it, the performance of it, and more. Experts such as those of us at LobsterPot Solutions have helped these companies with this, and continue to work with clients to make sure that data is a strong part of their business, not an oversight. Whether business intelligence systems are being utilised or not, every business needs to be able to rely on its data, and have the confidence in it. Data should be a foundation upon which a business is built. In the past, data had been stored in paper-based systems. Filing cabinets stored vital information. Today, people have server rooms with storage of various kinds, recognising that filing cabinets don’t necessarily scale particularly well. It’s easy to ‘lose’ data in a filing cabinet, when you have people who need to make sure that the sheets of paper are in the right spot, and that you know how things are stored. Databases help solve that problem, but still the idea of a large filing cabinet continues, it just doesn’t involve paper. If something happens to the physical ‘filing cabinet’, then the problems are larger still. Then the data itself is under threat. Many clients have generators in case the power goes out, redundant cables in case the connectivity dies, and spare servers in other buildings just in case they’re required. But still they’re maintaining filing cabinets. You see, people like filing cabinets. There’s something to be said for having your data ‘close’. Even if the data is not in readable form, living as bits on a disk somewhere, the idea that its home is ‘in the building’ is comforting to many people. They simply don’t want to move their data anywhere else. The cloud offers an alternative to this, and the human element is an obstacle. By leveraging the cloud, companies can have someone else look after their filing cabinet. A lot of people really don’t like the idea of this, partly because the administrators of the data, those people who could potentially log in with escalated rights and see more than they should be allowed to, who need to be trusted to respond if there’s a problem, are now a faceless entity in the cloud. But this doesn’t mean that the cloud is bad – this is simply a concern that some people may have. In new functionality that’s on its way, we see other hybrid mechanisms that mean that people can leverage parts of the cloud with less fear. Companies can use cloud storage to hold their backup data, for example, backups that have been encrypted and are therefore not able to be read by anyone (including administrators) who don’t have the right password. Companies can have a database instance that runs locally, but which has its data files in the cloud, complete with Transparent Data Encryption if needed. There can be a higher level of control, making the change easier to accept. Hybrid options allow people who have had fears (potentially very justifiable) to take a new look at the cloud, and to start embracing some of the benefits of the cloud (such as letting someone else take care of storage, high availability, and more) without losing the feeling of the data being close. @rob_farley

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• Getting Started with Cloud Computing

  - by juanlarios

  You’ve likely heard about how Office 365 and Windows Intune are great applications to get you started with Cloud Computing. Many of you emailed me asking for more info on what Cloud Computing is, including the distinction between "Public Cloud" and "Private Cloud". I want to address these questions and help you get started. Let's begin with a brief set of definitions and some places to find more info; however, an excellent place where you can always learn more about Cloud Computing is the Microsoft Virtual Academy. Public Cloud computing means that the infrastructure to run and manage the applications users are taking advantage of is run by someone else and not you. In other words, you do not buy the hardware or software to run your email or other services being used in your organization – that is done by someone else. Users simply connect to these services from their computers and you pay a monthly subscription fee for each user that is taking advantage of the service. Examples of Public Cloud services include Office 365, Windows Intune, Microsoft Dynamics CRM Online, Hotmail, and others. Private Cloud computing generally means that the hardware and software to run services used by your organization is run on your premises, with the ability for business groups to self-provision the services they need based on rules established by the IT department. Generally, Private Cloud implementations today are found in larger organizations but they are also viable for small and medium-sized businesses since they generally allow an automation of services and reduction in IT workloads when properly implemented. Having the right management tools, like System Center 2012, to implement and operate Private Cloud is important in order to be successful. So – how do you get started? The first step is to determine what makes the most sense to your organization. The nice thing is that you do not need to pick Public or Private Cloud – you can use elements of both where it makes sense for your business – the choice is yours. When you are ready to try and purchase Public Cloud technologies, the Microsoft Volume Licensing web site is a good place to find links to each of the online services. In particular, if you are interested in a trial for each service, you can visit the following pages: Office 365, CRM Online, Windows Intune, and Windows Azure. For Private Cloud technologies, start with some of the courses on Microsoft Virtual Academy and then download and install the Microsoft Private Cloud technologies including Windows Server 2008 R2 Hyper-V and System Center 2012 in your own environment and take it for a spin. Also, keep up to date with the Canadian IT Pro blog to learn about events Microsoft is delivering such as the IT Virtualization Boot Camps and more to get you started with these technologies hands on. Finally, I want to ask for your help to allow the team at Microsoft to continue to provide you what you need. Twice a year through something we call "The Global Relationship Study" – they reach out and contact you to see how they're doing and what Microsoft could do better. If you get an email from "Microsoft Feedback" with the subject line "Help Microsoft Focus on Customers and Partners" between March 5th and April 13th, please take a little time to tell them what you think. Cloud Computing Resources: Microsoft Server and Cloud Computing site – information on Microsoft's overall cloud strategy and products. Microsoft Virtual Academy – for free online training to help improve your IT skillset. Office 365 Trial/Info page – get more information or try it out for yourself. Office 365 Videos – see how businesses like yours have used Office 365 to transition to the cloud. Windows Intune Trial/Info – get more information or try it out for yourself. Microsoft Dynamics CRM Online page – information on trying and licensing Microsoft Dynamics CRM Online. Additional Resources You May Find Useful: Springboard Series Your destination for technical resources, free tools and expert guidance to ease the deployment and management of your Windows-based client infrastructure. TechNet Evaluation Center Try some of our latest Microsoft products for free, Like System Center 2012 Pre-Release Products, and evaluate them before you buy. AlignIT Manager Tech Talk Series A monthly streamed video series with a range of topics for both infrastructure and development managers. Ask questions and participate real-time or watch the on-demand recording. Tech·Days Online Discover what's next in technology and innovation with Tech·Days session recordings, hands-on labs and Tech·Days TV.

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• Broken Views

  - by Ajarn Mark Caldwell

  “SELECT *” isn’t just hazardous to performance, it can actually return blatantly wrong information. There are a number of blog posts and articles out there that actively discourage the use of the SELECT * FROM …syntax.  The two most common explanations that I have seen are: Performance:  The SELECT * syntax will return every column in the table, but frequently you really only need a few of the columns, and so by using SELECT * your are retrieving large volumes of data that you don’t need, but the system has to process, marshal across tiers, and so on.  It would be much more efficient to only select the specific columns that you need. Future-proof:  If you are taking other shortcuts in your code, along with using SELECT *, you are setting yourself up for trouble down the road when enhancements are made to the system.  For example, if you use SELECT * to return results from a table into a DataTable in .NET, and then reference columns positionally (e.g. myDataRow[5]) you could end up with bad data if someone happens to add a column into position 3 and skewing all the remaining columns’ ordinal position.  Or if you use INSERT…SELECT * then you will likely run into errors when a new column is added to the source table in any position. And if you use SELECT * in the definition of a view, you will run into a variation of the future-proof problem mentioned above.  One of the guys on my team, Mike Byther, ran across this in a project we were doing, but fortunately he caught it while we were still in development.  I asked him to put together a test to prove that this was related to the use of SELECT * and not some other anomaly.  I’ll walk you through the test script so you can see for yourself what happens. We are going to create a table and two views that are based on that table, one of them uses SELECT * and the other explicitly lists the column names.  The script to create these objects is listed below. IF OBJECT_ID('testtab') IS NOT NULL DROP TABLE testtabgoIF OBJECT_ID('testtab_vw') IS NOT NULL DROP VIEW testtab_vwgo IF OBJECT_ID('testtab_vw_named') IS NOT NULL DROP VIEW testtab_vw_namedgo CREATE TABLE testtab (col1 NVARCHAR(5) null, col2 NVARCHAR(5) null)INSERT INTO testtab(col1, col2)VALUES ('A','B'), ('A','B')GOCREATE VIEW testtab_vw AS SELECT * FROM testtabGOCREATE VIEW testtab_vw_named AS SELECT col1, col2 FROM testtabgo Now, to prove that the two views currently return equivalent results, select from them. SELECT 'star', col1, col2 FROM testtab_vwSELECT 'named', col1, col2 FROM testtab_vw_named OK, so far, so good.  Now, what happens if someone makes a change to the definition of the underlying table, and that change results in a new column being inserted between the two existing columns?  (Side note, I normally prefer to append new columns to the end of the table definition, but some people like to keep their columns alphabetized, and for clarity for later people reviewing the schema, it may make sense to group certain columns together.  Whatever the reason, it sometimes happens, and you need to protect yourself and your code from the repercussions.) DROP TABLE testtabgoCREATE TABLE testtab (col1 NVARCHAR(5) null, col3 NVARCHAR(5) NULL, col2 NVARCHAR(5) null)INSERT INTO testtab(col1, col3, col2)VALUES ('A','C','B'), ('A','C','B')goSELECT 'star', col1, col2 FROM testtab_vwSELECT 'named', col1, col2 FROM testtab_vw_named I would have expected that the view using SELECT * in its definition would essentially pass-through the column name and still retrieve the correct data, but that is not what happens.  When you run our two select statements again, you see that the View that is based on SELECT * actually retrieves the data based on the ordinal position of the columns at the time that the view was created.  Sure, one work-around is to recreate the View, but you can’t really count on other developers to know the dependencies you have built-in, and they won’t necessarily recreate the view when they refactor the table. I am sure that there are reasons and justifications for why Views behave this way, but I find it particularly disturbing that you can have code asking for col2, but actually be receiving data from col3.  By the way, for the record, this entire scenario and accompanying test script apply to SQL Server 2008 R2 with Service Pack 1. So, let the developer beware…know what assumptions are in effect around your code, and keep on discouraging people from using SELECT * syntax in anything but the simplest of ad-hoc queries. And of course, let’s clean up after ourselves.  To eliminate the database objects created during this test, run the following commands. DROP TABLE testtabDROP VIEW testtab_vwDROP VIEW testtab_vw_named

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• Hosted Monitoring

  - by Grant Fritchey

  The concept of using services to take the place of writing a lot of your own code goes way, way back in computing history. The fundamentals of the concept go back to the dawn of computing with places like IBM hosting time-shares for computing power that you could rent for short periods of time. But things really took off with the building of the Web. Now, all the growth with virtual machines, hosted machines, hosted services from vendors like Amazon and Microsoft, the need to keep all of your software locally on physical boxes is just going the way of the dodo. There will likely always be some pieces of software that you keep on machines on your property or on your person, but the concept of keeping fundamental services locally is going away. As someone put it to me once, if you were starting a business right now, would you bother setting up an Exchange server to manage your email or would you just go to one of the external mail services for everything? For most of us (who are not Exchange admins) the answer is pretty easy. With all this momentum to having external services manage more and more of the infrastructure that’s not business unique, why would you burn up a server and license instance setting up monitoring for your SQL Servers? Of course, some of you are dealing with hyper-sensitive data that might require, through law or treaty, that you lock it down and never expose it to the intertubes, but most of us are not. So, what if someone else took on the basic hassle of setting up monitoring on your systems? That’s what we’re working on here at Red Gate. Right now it’s a private test, but we’re growing it and developing it and it’ll be going to a public beta, probably (hopefully) this year. I’m running it on my machines right now. The concept is pretty simple. You put a relay on your server, poke a hole in your firewall for it, and we start monitoring your server using SQL Monitor. It’s actually shocking how easy it is to get going. You still have to adjust your alerting thresholds, but that’s a standard part of alerting. Your pain threshold and my pain threshold for any given alert may be different. But from there, we do all the heavy lifting, keeping your data online and available, providing you with access to the information about how your servers are behaving, everything. Maybe it’s just me, but I’m really excited by this. I think we’re getting to a place where we can really help the small and medium sized businesses get a monitoring solution in place, quickly and easily. All you crazy busy, and possibly accidental, DBAs and system admins finally can set up monitoring without taking all the time to configure systems, run installs, and all the rest. You just have to tweak your alerts and you’re ready to run. If you are interested in checking it out, you can apply for the closed beta through the Monitor web page.

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• PASS: Bylaw Changes

  - by Bill Graziano

  While you’re reading this, a post should be going up on the PASS blog on the plans to change our bylaws.  You should be able to find our old bylaws, our proposed bylaws and a red-lined version of the changes.  We plan to listen to feedback until March 31st.  At that point we’ll decide whether to vote on these changes or take other action. The executive summary is that we’re adding a restriction to prevent more than two people from the same company on the Board and eliminating the Board’s Officer Appointment Committee to have Officers directly elected by the Board.  This second change better matches how officer elections have been conducted in the past. The Gritty Details Our scope was to change bylaws to match how PASS actually works and tackle a limited set of issues.  Changing the bylaws is hard.  We’ve been working on these changes since the March board meeting last year.  At that meeting we met and talked through the issues we wanted to address.  In years past the Board has tried to come up with language and then we’ve discussed and negotiated to get to the result.  In March, we gave HQ guidance on what we wanted and asked them to come up with a starting point.  Hannes worked on building us an initial set of changes that we could work our way through.  Discussing changes like this over email is difficult wasn’t very productive.  We do a much better job on this at the in-person Board meetings.  Unfortunately there are only 2 or 3 of those a year. In August we met in Nashville and spent time discussing the changes.  That was also the day after we released the slate for the 2010 election. The discussion around that colored what we talked about in terms of these changes.  We talked very briefly at the Summit and again reviewed and revised the changes at the Board meeting in January.  This is the result of those changes and discussions. We made numerous small changes to clean up language and make wording more clear.  We also made two big changes. Director Employment Restrictions The first is that only two people from the same company can serve on the Board at the same time.  The actual language in section VI.3 reads: A maximum of two (2) Directors who are employed by, or who are joint owners or partners in, the same for-profit venture, company, organization, or other legal entity, may concurrently serve on the PASS Board of Directors at any time. The definition of “employed” is at the sole discretion of the Board. And what a mess this turns out to be in practice.  Our membership is a hodgepodge of interlocking relationships.  Let’s say three Board members get together and start a blog service for SQL Server bloggers.  It’s technically for-profit.  Let’s assume it makes $8 in the first year.  Does that trigger this clause?  (Technically yes.)  We had a horrible time trying to write language that covered everything.  All the sample bylaws that we found were just as vague as this. That led to the third clause in this section.  The first sentence reads: The Board of Directors reserves the right, strictly on a case-by-case basis, to overrule the requirements of Section VI.3 by majority decision for any single Director’s conflict of employment. We needed some way to handle the trivial issues and exercise some judgment.  It seems like a public vote is the best way.  This discloses the relationship and gets each Board member on record on the issue.   In practice I think this clause will rarely be used.  I think this entire section will only be invoked for actual employment issues and not for small side projects.  In either case we have the mechanisms in place to handle it in a public, transparent way. That’s the first and third clauses.  The second clause says that if your situation changes and you fall afoul of this restriction you need to notify the Board.  The clause further states that if this new job means a Board members violates the “two-per-company” rule the Board may request their resignation.  The Board can also  allow the person to continue serving with a majority vote.  I think this will also take some judgment.  Consider a person switching jobs that leads to three people from the same company.  I’m very likely to ask for someone to resign if all three are two weeks into a two year term.  I’m unlikely to ask anyone to resign if one is two weeks away from ending their term.  In either case, the decision will be a public vote that we can be held accountable for. One concern that was raised was whether this would affect someone choosing to accept a job.  I think that’s a choice for them to make.  PASS is clearly stating its intent that only two directors from any one organization should serve at any time.  Once these bylaws are approved, this policy should not come as a surprise to any potential or current Board members considering a job change.  This clause isn’t perfect.  The biggest hole is business relationships that aren’t defined above.  Let’s say that two employees from company “X” serve on the Board.  What happens if I accept a full-time consulting contract with that company?  Let’s assume I’m working directly for one of the two existing Board members.  That doesn’t violate section VI.3.  But I think it’s clearly the kind of relationship we’d like to prevent.  Unfortunately that was even harder to write than what we have now.  I fully expect that in the next revision of the bylaws we’ll address this.  It just didn’t make it into this one. Officer Elections The officer election process received a slightly different rewrite.  Our goal was to codify in the bylaws the actual process we used to elect the officers.  The officers are the President, Executive Vice-President (EVP) and Vice-President of Marketing.  The Immediate Past President (IPP) is also an officer but isn’t elected.  The IPP serves in that role for two years after completing their term as President.  We do that for continuity’s sake.  Some organizations have a President-elect that serves for one or two years.  The group that founded PASS chose to have an IPP. When I started on the Board, the Nominating Committee (NomCom) selected the slate for the at-large directors and the slate for the officers.  There was always one candidate for each officer position.  It wasn’t really an election so much as the NomCom decided who the next person would be for each officer position.  Behind the scenes the Board worked to select the best people for the role. In June 2009 that process was changed to bring it line with what actually happens.  An Officer Appointment Committee was created that was a subset of the Board.  That committee would take time to interview the candidates and present a slate to the Board for approval.  The majority vote of the Board would determine the officers for the next two years.  In practice the Board itself interviewed the candidates and conducted the elections.  That means it was time to change the bylaws again. Section VII.2 and VII.3 spell out the process used to select the officers.  We use the phrase “Officer Appointment” to separate it from the Director election but the end result is that the Board elects the officers.  Section VII.3 starts: Officers shall be appointed bi-annually by a majority of all the voting members of the Board of Directors. Everything else revolves around that sentence.  We use the word appoint but they truly are elected.  There are details in the bylaws for term limits, minimum requirements for President (1 prior term as an officer), tie breakers and filling vacancies. In practice we will have an election for President, then an election for EVP and then an election for VP Marketing.  That means that losing candidates will be able to fall down the ladder and run for the next open position.  Another point to note is that officers aren’t at-large directors.  That means if a current sitting officer loses all three elections they are off the Board.  Having Board member votes public will help with the transparency of this approach. This process has a number of positive and negatives.  The biggest concern I expect to hear is that our members don’t directly choose the officers.  I’m going to try and list all the positives and negatives of this approach. Many non-profits value continuity and are slower to change than a business.  On the plus side this promotes that.  On the negative side this promotes that.  If we change too slowly the members complain that we aren’t responsive.  If we change too quickly we make mistakes and fail at various things.  We’ve been criticized for both of those lately so I’m not entirely sure where to draw the line.  My rough assumption to this point is that we’re going too slow on governance and too quickly on becoming “more than a Summit.”  This approach creates competition in the officer elections.  If you are an at-large director there is no consequence to losing an election.  If you are an officer the only way to stay on the Board is to win an officer election or an at-large election.  If you are an officer and lose an election you can always run for the next office down.  This makes it very easy for multiple people to contest an election. There is value in a person moving through the officer positions up to the Presidency.  Having the Board select the officers promotes this.  The down side is that it takes a LOT of time to get to the Presidency.  We’ve had good people struggle with burnout.  We’ve had lots of discussion around this.  The process as we’ve described it here makes it possible for someone to move quickly through the ranks but doesn’t prevent people from working their way up through each role. We talked long and hard about having the officers elected by the members.  We had a self-imposed deadline to complete these changes prior to elections this summer. The other challenge was that our original goal was to make the bylaws reflect our actual process rather than create a new one.  I believe we accomplished this goal. We ran out of time to consider this option in the detail it needs.  Having member elections for officers needs a number of problems solved.  We would need a way for candidates to fall through the election.  This is what promotes competition.  Without this few people would risk an election and we’ll be back to one candidate per slot.  We need to do this without having multiple elections.  We may be able to copy what other organizations are doing but I was surprised at how little I could find on other organizations.  We also need a way for people that lose an officer election to win an at-large election.  Otherwise we’ll have very little competition for officers. This brings me to an area that I think we as a Board haven’t done a good job.  We haven’t built a strong process to tell you who is doing a good job and who isn’t.  This is a double-edged sword.  I don’t want to highlight Board members that are failing.  That’s not a good way to get people to volunteer and run for the Board.  But I also need a way let the members make an informed choice about who is doing a good job and would make a good officer.  Encouraging Board members to blog, publishing minutes and making votes public helps in that regard but isn’t the final answer.  I don’t know what the final answer is yet.  I do know that the Board members themselves are uniquely positioned to know which other Board members are doing good work.  They know who speaks up in meetings, who works to build consensus, who has good ideas and who works with the members.  What I Could Do Better I’ve learned a lot writing this about how we communicated with our members.  The next time we revise the bylaws I’d do a few things differently.  The biggest change would be to provide better documentation.  The March 2009 minutes provide a very detailed look into what changes we wanted to make to the bylaws.  Looking back, I’m a little surprised at how closely they matched our final changes and covered the various arguments.  If you just read those you’d get 90% of what we eventually changed.  Nearly everything else was just details around implementation.  I’d also consider publishing a scope document defining exactly what we were doing any why.  I think it really helped that we had a limited, defined goal in mind.  I don’t think we did a good job communicating that goal outside the meeting minutes though. That said, I wish I’d blogged more after the August and January meeting.  I think it would have helped more people to know that this change was coming and to be ready for it. Conclusion These changes address two big concerns that the Board had.  First, it prevents a single organization from dominating the Board.  Second, it codifies and clearly spells out how officers are elected.  This is the process that was previously followed but it was somewhat murky.  These changes bring clarity to this and clearly explain the process the Board will follow. We’re going to listen to feedback until March 31st.  At that time we’ll decide whether to approve these changes.  I’m also assuming that we’ll start another round of changes in the next year or two.  Are there other issues in the bylaws that we should tackle in the future?

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• Uncorrectable Machine Check Exception on HP DL360 G7

  - by ReDSerpenT

  i have about every hour in IML (hplog) from HP DL360 G7 record: CRITICAL: CPU - Uncorrectable Machine Check Exception (Board 0, Processor 1, APIC ID 0x00000003, Bank 0x00000005, Status 0xBE000000'00800400, Address 0x00003FFF'811239E0, Misc 0x00000000'00007FFF) hpasmcli show server System : ProLiant DL360 G7 ROM version : P68 09/30/2010 iLo present : Yes Can someone tell me what part is being referenced by the IML status codes above? Thank in advance!

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