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  • Managing a remote ubuntu server

    - by erdomester
    I hire an Ubuntu server which I access remotely and I purchased a domain for my webpage. I am totally new to this server thing and to Ubuntu as well. What applications should I install on the server? I need to transfer files to the server, I guess I would use FileZilla the same way I use it to upload files to my free website. But to have a username and password should I install an ftp server and create a user on Ubuntu? My website will send automated messages to users, so do I need to install a mail server as well? What other software should I install on the server apart from a firewall and an anti-virus? Should I partition the hard drive (3TB) and how? How partitions should I create and in what size for what applications? Btw I use Windows 7 on my computer, so I am basically a windows user.

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  • Please help with samba, can't access files from other computer

    - by user254074
    Maybe I am missing something but all I want to do is be able to access and transfer files from one folder on my main computer to my htpc. Both computers are running Ubuntu 14.04. I followed the instructions on this video but I am not sure if I need to do something on the HTPC to access my Movie folder. I went into nautilus then Browse Network Windows Network Workgroup but I get an error and it won't let me access it. Is there something I am doing wrong?

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  • Access to my files on Android

    - by user18644
    I am thinking of subscribing to Dropbox which is slightly more costly than Ubuntu one but I need access to my files on the go, and I prefer to use my smartphone to my netbook most of the time as I like to travel light. I do not want to stream music, I want access to my files only. Whereas there is a free app for Dropbox to access said files, there isn't one for Ubuntu. I would be prepared to wait a while if you have got this in hand, have you actually given this any thought? Please tell me whether I should ignore Ubuntu One and link up with Dropbox?

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  • How to upload image to remote server in iphone?

    - by Atulkumar V. Jain
    Hi Everybody, I am trying to upload a image which i am clicking with the help of the camera. I am trying the following code to upload the image to the remote server. -(void)searchAction:(UIImage*)theImage { UIDevice *dev = [UIDevice currentDevice]; NSString *uniqueId = dev.uniqueIdentifier; NSData * imageData = UIImagePNGRepresentation(theImage); NSString *postLength = [NSString stringWithFormat:@"%d",[imageData length]]; NSString *urlString = [@"http://www.amolconsultants.com/im.jsp?" stringByAppendingString:@"imagedata=iPhoneV0&mcid="]; urlString = [urlString stringByAppendingString:uniqueId]; urlString = [urlString stringByAppendingString:@"&lang=en_US.UTF-8"]; NSLog(@"The URL of the image is :- %@", urlString); NSMutableURLRequest *request = [[[NSMutableURLRequest alloc] init] autorelease]; [request setURL:[NSURL URLWithString:urlString]]; [request setHTTPMethod:@"POST"]; [request setValue:postLength forHTTPHeaderField:@"Content-Length"]; [request setHTTPBody:imageData]; NSURLConnection *conn=[[NSURLConnection alloc] initWithRequest:request delegate:self]; if (conn == nil) { NSLog(@"Failed to create the connection"); } } But nothing is getting posted. Nothing comes in the console window also. I am calling this method in the action sheet. When the user clicks on the 1st button of the action sheet this method is called to post the image. Can anyone help me with this... Any code will be very helpful... Thanx in advance...

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  • Breakfast Keynote, More at Gartner IAM Summit This Week

    - by Tanu Sood
    Gartner Identity and Access Management Conference We look forward to seeing you at the.... Gartner Identity and Access Management Conference Oracle is proud to be a Silver Sponsor of the Gartner Identity and Access Management Summit happening December 3 - 5 in Las Vegas, NV. Don’t miss the opportunity to hear Oracle Senior VP of Identity Management, Amit Jasuja, present Trends in Identity Management at our keynote presentation and breakfast on Tuesday, December 4th at 7:30 a.m. Everyone that attends is entered into a raffle to win a free JAWBONE JAMBOX wireless speaker system. Also, don’t forget to visit the Oracle Booth to mingle with your peers and speak to Oracle experts. Learn how Oracle Identity Management solutions are enabling the Social, Mobile, and Cloud (SoMoClo) environments. Visit Oracle Booth #S15 to: View a demonstration of our latest release - Oracle Identity Management 11g R2 Visit our virtual collateral rack and download useful resources Enter to win a JAWBONE JAMBOX Wireless Speaker System Exhibit Hall Hours Monday, December 3 — 11:45 a.m. – 1:45 p.m. and 6:15 p.m. – 8:15 p.m. Tuesday, December 4 — 11:45 a.m. – 2:45 p.m. To schedule a meeting with Oracle Identity Management executives and experts at Gartner IAM, please email us or speak to your account representative. We look forward to seeing you at the Gartner Identity and Access Management Summit! Visit Oracle at Booth #S15 Gartner IAM SummitDecember 3 - 5, 2012 Caesars Palace Attend our Keynote Breakfast Trends in Identity Management Tuesday, December 4, 2012 7:15 a.m. - 8:00 a.m., Octavius 16 Speakers: Amit Jasuja, Senior Vice President, Identity Management Oracle Ranjan Jain, Enterprise Architect, Cisco As enterprises embrace mobile and social applications, security and audit have moved into the foreground. The way we work and connect with our customers is changing dramatically and this means re-thinking how we secure the interaction and enable the experience. Work is an activity not a place - mobile access enables employees to work from any device anywhere and anytime. Organizations are utilizing "flash teams" - instead of a dedicated group to solve problems, organizations utilize more cross-functional teams. Work is now social - email collaboration will be replaced by dynamic social media style interaction. In this session, we will examine these three secular trends and discuss how organizations can secure the work experience and adapt audit controls to address the "new work order". Stay Connected: For more information, please visit www.oracle.com/identity. Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement SEO100120175 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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  • Taking a Projects Development to the Next Level

    - by user1745022
    I have been looking for some advice for a while on how to handle a project I am working on, but to no avail. I am pretty much on my fourth iteration of improving an "application" I am working on; the first two times were in Excel, the third Time in Access, and now in Visual Studio. The field is manufacturing. The basic idea is I am taking read-only data from a massive Sybase server, filtering it and creating much smaller tables in Access daily (using delete and append Queries) and then doing a bunch of stuff. More specifically, I use a series of queries to either combine data from multiple tables or group data in specific ways (aggregate functions), and then I place this data into a table (so I can sort and manipulate data using DAO.recordset and run multiple custom algorithms). This process is then repeated multiple times throughout the database until a set of relevant tables are created. Many times I will create a field in a query with a value such as 1.1 so that when I append it to a table I can store information in the field from the algorithms. So as the process continues the number of fields for the tables change. The overall application consists of 4 "back-end" databases linked together on a shared drive, with various output (either front-end access applications or Excel). So my question is is this how many data driven applications that solve problems essentially work? Each backend database is updated with fresh data daily and updating each takes around 10 seconds (for three) and 2 minutes(for 1). Project Objectives. I want/am moving to SQL Server soon. Front End will be a Web Application (I know basic web-development and like the administration flexibility) and visual-studio will be IDE with c#/.NET. Should these algorithms be run "inside the database," or using a series of C# functions on each server request. I know you're not supposed to store data in a database unless it is an actual data point, and in Access I have many columns that just hold calculations from algorithms in vba. The truth is, I have seen multiple professional Access applications, and have never seen one that has the complexity or does even close to what mine does (for better or worse). But I know some professional software applications are 1000 times better then mine. So Please Please Please give me a suggestion of some sort. I have been completely on my own and need some guidance on how to approach this project the right way.

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  • Launch script on login to RDS - server side

    - by Jonathan
    I have a logon script that I want to be run when users login to remote desktop on my WinServer2008r2 box. I know I can do this client-side (in the RemoteDesktopClient "Run Program" options) but would rather it be enforced server-side. If I assign the logon script to a GPO, the script will be run whenever the user logs into their local PC. I would like to assign the logon script to the Remote Desktop Users group, but only when they're logging into remote desktop, not when they're logging into their own system. Thoughts?

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  • Setup Linksys 3200 remote access

    - by Greg
    I'm trying to setup remote access for my linksys 3200 so that I can configure it through the WAN port. I have turned on remote access, however when I try to connect I get a 404 error. The settings I have are: When I try to access xxx.xxx.xxx.xxx:9999 I just get a 404 error. I have allowed RDP access to a computer behind the router and this works fine on the same IP address. Any idea's on what else I have to do to allow remote management access? UPDATE: I tried changing the port to 80 and it works. Change it back to any other number and it doesn't work. Modem is setup with a DMZ to the router's IP. Why does it only work on port 80? BTW I can't use port 80 because there is a website hosted behind the router.

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  • Using Amazon S3 for multiple remote data site uploads, securely

    - by Aitch
    I've been playing about with Amazon S3 a little for the first time and like what I see for various reasons relating to my potential use case. We have multiple (online) remote server boxes harvesting sensor data that is regularly uploaded every hour or so (rsync'ed) to a VPS server. The number of remote server boxes is growing regularly and forecast to keep growing (hundreds). The servers are geographically dispersed. The servers are also automatically built, therefore generic with standard tools and not bespoke per location. The data is many hundreds of files per day. I want to avoid a situation where I need to provision more VPS storage, or additional servers every time we hit the VPS capacity limit, after every N server deployments, whatever N might be. The remote servers can never be considered fully secure due to us not knowing what might happen to them when we are not looking. Our current solution is a bit naive and simply restricts inbound rsync only over ssh to known mac address directories and a known public key. There are plenty of holes to pick in this, I know. Let's say I write or use a script like s3cmd/s3sync to potentially push up the files. Would I need to manage hundreds of access keys and have each server customized to include this (do-able, but key management becomes nightmarish?) Could I restrict inbound connections somehow (eg by mac address), or just allow write-only to any client that was running the script? ( i could deal with a flood of data if someone got into a system? ) having a bucket per remote machine does not seem feasible due to bucket limits? I don't think I want to use a single common key as if one machine is breached then potentially, a malicious hack could get access to the filestore key and start deleting for ll clients, correct? I hope my inexperience has not blinded me to some other solution that might be suggested! I've read lots of examples of people using S3 for backup, but can't really find anything about this sort of data collection, unless my google terminology is wrong... I've written more than I should here, perhaps it can be summarised thus: In a perfect world I just want to have one of our techs install a new remote server into a location and it automagically starts sending files home with little or no intervention, and minimises risk? Pipedream or feasible? TIA, Aitch

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  • Windows 8 shortcut keys via RDP

    - by Paul
    It is possible to access any of the new shortcut keys found in Windows 8 via RDP, such as those in the accepted answer in What are the new shortcuts for Windows 8?, without having to redirect all Win key combinations through to the remote session. I am using both local and remote at the same time, and so would prefer alternate shortcuts for the remote session. Such as the basic ones listed at the Microsoft site here, and for example Alt+Home will return you to the Start screen. What about the more interesting shortcuts?

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  • How to enable the 2 concurrent (+1 console) sessions on Windows Server 2012

    - by Dai
    I have a Windows Server 2012 VM running on Windows Azure. I want to enable the ability for 2 simultaneous administrative sessions over Remote Desktop. This is permitted under the EULA for Windows Server 2012. This is NOT the same thing as the fully-blown Terminal Services / RDS feature. In Windows Server 2000 and 2003, multiple concurrent sessions (up to a limit of 2, plus the root /console session) were enabled by default (such that logging-in via RDP without logging-out first would create a new session rather than reconnecting to the old session). In Server 2008 and later it uses single-sessions by default, as this simplifies administration (as most people want to connect to old sessions). In Windows Server 2008 R2, you can add the MMC snap-ins for Remote Desktop Host Configuration which allows you to re-enable concurrent sessions. However, in Server 2012, after adding the Remote Administration snap-ins from Server Manager it seems the Remote Desktop Host Configuration snap-in has been removed. How can I re-enable the multiple concurrent sessions for Remote Desktop for Administration in Windows Server 2012?

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  • What does "Use mandatory profiles on the RD Session Host server" do?

    - by Scott Chamberlain
    The description for "Use mandatory profiles on the RD Session Host server" is a little ambiguous: This policy setting allows you to specify whether Remote Desktop Services uses a mandatory profile for all users connecting remotely to the RD Session Host server. If you enable this policy setting, Remote Desktop Services uses the path specified in the Set path for Remote Desktop Services Roaming User Profile policy setting as the root folder for the mandatory user profile. All users connecting remotely to the RD Session Host server use the same user profile. If you disable or do not configure this policy setting, mandatory user profiles are not used by users connecting remotely to the RD Session Host server. I have a situation where only some users need to use mandatory profiles for logging in to a Remote Desktop Session Host. If I have some users with ntuser.dat and some users ntuser.man in their roaming profile what will RD Session Host do To a user who has ntuser.man in their roaming profile and has the setting set to Disabled? To a user who has ntuser.dat in their roaming profile and has the setting set to Enabled?

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  • Unexpected Access Denied error while accessing EFS encrypted file

    - by pozi
    I am getting Access Denied error when I try to access some files. ACL is OK, all ACE's all intherited, I have full access to these files and I am the owner of these files. ACE's are exactly same as other files in the same directory which are accessible without problems (doublechecked through Security Tab on file properties and cacls command). Files are EFS encrypted, however I should have access to these files, because they were encrypted by the same user account I am trying to access (decrypt) them. EFS settings are exactly same as other files in the same directory which are also encrypted and accessible without problems (doublechecked through cipher command and efsdump command (SysInternals)). In ProcMon utility (SysInternals) I am getting Access Denied entry while accessing these files. Files are not used (locked), checked by Unlocker utility. Up to now, I tought I understand NTFS ACL's and EFS mechanisms fairly well, but now I am completely stuck and I do not know how to access these files. Any thoughts?

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  • Windows host MIA on network

    - by andrewbadera
    I've had a machine effectively disappear off my home office network. 192.168.1.100 - Windows 7 laptop (on domain) - problem machine 192.168.1.42 - Windows 2008 server (domain controller) 192.168.1.101 - Windows 7 laptop (guest; not on domain) For some reason I am unable to ping, tracert or remote desktop to 192.168.1.100 from .42 or .101. I can remote between .42 and .101 no problem however. .100 cannot ping nor remote desktop to .42 or .101. Remote Desktop access is enabled on .100. I've opened the firewall rules. I've disabled the firewall domain profile. I've turned the firewall service off entirely. No matter what I do, the .100 host is unreachable by any other host on the network. I'm at my wit's end. Thanks in advance for any debug advice!

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  • Nomachine 4 for X forwarding

    - by Yair
    I have been using nomachine nx client to connect from my mac to an ubuntu server for a while now and it has been a great experience. The most useful feature for me was the option to open up just one application on the remote machine, instead of a full remote desktop connection. I used to to open a terminal on the remote machine. Basically it was a much faster, much better replacement for ssh -X. All was great until I upgraded to the new version - nomachine 4. In this version I can not find that option. I have to run a full remote desktop session, which slows things down and is also much less convenient for my work. Was this option removed from the client? Or is it hiding somewhere in there and I just can't find it?

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  • Strange Internet Connection issues

    - by Nodren
    I'm attempting to troubleshoot problems with a laptop computer(HP 8510w) while it's connected to a server of mine via Remote Desktop. I double checked all the settings on the win2k3 server for remote desktop to verify that remote desktop isn't what's causing the disconnect issues, and other people using different computers/laptops can all connect to remote desktop correctly with no issues. These problems happen specifically when the laptop is connected via wifi(several different wifi sources, so it's not an ISP issue) as well as connected via a Verizon data card. However there's no network downtime when the laptop is resting in the docking station and plugged into the network with the remote desktop server. These problems have also only recently occurred since a recent hard drive failure in which a new hard drive was purchased and the laptop had a fresh install of windows xp professional. There's no special software used on this machine, just office 2003. So my question is, what could cause two types of internet access to fail while other types do not? If it is infact related to the win2k3 server, why is this particular laptop getting disconnected when others are not and are all on at the same time?

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  • Out of nowhere, ssh_exchange_identification: Connection closed by remote hot me too

    - by dgerman
    See similar: Out of nowhere, ssh_exchange_identification: Connection closed by remote host Today, 6/19/12 attempting to ssh to the same host as usual ssh replied ssh_exchange_identification: Connection closed by remote host two additional attempts failed ssh -v $RWS OpenSSH_5.6p1, OpenSSL 0.9.8r 8 Feb 2011 debug1: Reading configuration data /etc/ssh_config debug1: Applying options for * debug1: Connecting to Real-World-Systems.com [174.127.119.33] port 22. debug1: Connection established. debug1: identity file /Users/dgerman/.ssh/id_rsa type 1 debug1: identity file /Users/dgerman/.ssh/id_rsa-cert type -1 debug1: identity file /Users/dgerman/.ssh/id_dsa type -1 debug1: identity file /Users/dgerman/.ssh/id_dsa-cert type -1 ssh_exchange_identification: Connection closed by remote host ping host was successful, ftp host was successful, ssh now successful, ssh -v $RWS OpenSSH_5.6p1, OpenSSL 0.9.8r 8 Feb 2011 debug1: Reading configuration data /etc/ssh_config debug1: Applying options for * debug1: Connecting to Real-World-Systems.com [174.127.119.33] port 22. debug1: Connection established. debug1: identity file /Users/dgerman/.ssh/id_rsa type 1 debug1: identity file /Users/dgerman/.ssh/id_rsa-cert type -1 debug1: identity file /Users/dgerman/.ssh/id_dsa type -1 debug1: identity file /Users/dgerman/.ssh/id_dsa-cert type -1 debug1: Remote protocol version 2.0, remote software version OpenSSH_4.3 debug1: match: OpenSSH_4.3 pat OpenSSH_4* debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_5.6 debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug1: kex: server->client aes128-ctr hmac-md5 none debug1: kex: client->server aes128-ctr hmac-md5 none debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP debug1: SSH2_MSG_KEX_DH_GEX_INIT sent debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY debug1: Host 'real-world-systems.com' is known and matches the RSA host key. debug1: Found key in /Users/dgerman/.ssh/known_hosts:5 debug1: ssh_rsa_verify: signature correct debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug1: SSH2_MSG_NEWKEYS received debug1: Roaming not allowed by server debug1: SSH2_MSG_SERVICE_REQUEST sent debug1: SSH2_MSG_SERVICE_ACCEPT received debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug1: Next authentication method: publickey debug1: Offering RSA public key: /Users/dgerman/.ssh/id_rsa debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug1: Trying private key: /Users/dgerman/.ssh/id_dsa debug1: Next authentication method: password ++++ What gives?? +++++++++++ Mac OS X 10.4.7 , OpenSSH_5.6p1, OpenSSL 0.9.8r 8 Feb 2011, /Users/dgerman/.ssh > ls -la total 24 drwx------ 7 dgerman staff 238 Jun 19 15:46 . drwxr-xr-x 389 dgerman staff 13226 Jun 19 15:46 .. -rw------- 1 dgerman staff 1766 Feb 26 18:25 id_rsa -rw-r--r-- 1 dgerman staff 400 Feb 26 18:25 id_rsa.pub -rw-r--r-- 1 dgerman staff 67 Feb 26 18:27 keyfingerprint -rw-r--r-- 1 dgerman staff 6215 May 1 08:11 known_hosts -rw-r--r-- 1 dgerman staff 220 Feb 26 18:26 randomart

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  • Fast response on first Socket I/O request but slow every other time when communicating with remote serial port

    - by GreenGodot
    I'm using sockets to pass Serial commands to a remote device. And the response to that request is sent back and printed out. However, I am having a problem in that the first time it is instant but the rest of the time it can take up to 20 seconds to receive a reply. I think the problem is with my attempt at threading but I am not entirely sure. new Thread() { @Override public void run() { System.out.println("opened"); try { isSocketRetrieving.setText("Opening Socket"); socket = new Socket(getAddress(), getRemotePort())); DataOutput = new DataOutputStream(socket .getOutputStream()); inFromServer = new BufferedReader( new InputStreamReader(socket .getInputStream())); String line = ""; isSocketRetrieving.setText("Reading Stream......"); while ((line = inFromServer.readLine()) != null) { System.out.println(line); if (line.contains(getHandshakeRequest())) { DataOutput.write((getHandshakeResponse()toString() + "\r").getBytes()); DataOutput.flush(); DataOutput .write((getCommand().toString() + "\r").getBytes()); DataOutput.flush(); int pause = (line.length()*8*1000)/getBaud(); sleep(pause); } else if (line.contains(readingObject .getExpected())) { System.out.println(line); textArea.append("value = " + line + "\n"); textAreaScroll.revalidate(); System.out.println("Got Value"); break; } } System.out.println("Ended"); try { inFromServer.close(); DataOutput.close(); socket.close(); isSocketRetrieving.setText("Socket is inactive..."); rs232Table.addMouseListener(listener); interrupt(); join(); } catch (IOException e) { e.printStackTrace(); } catch (InterruptedException e) { System.out.println("Thread exited"); } } catch (NumberFormatException e1) { e1.printStackTrace(); } catch (UnknownHostException e1) { e1.printStackTrace(); } catch (IOException e1) { e1.printStackTrace(); } catch (InterruptedException e) { // TODO Auto-generated catch block e.printStackTrace(); } } }.start();

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  • How much resources are used during a RDP connection?

    - by KronoS
    Having recently installed a RDP app on my mobile device and got me wondering: this small device which has a limited amount of resources compared to the PC I'm connecting to, is still able to operate my remote machine to almost full capacity. With that, how much of the local machines resources are actually used in the connection to the remote machine? Also how much of the resources are used on the remote machine?

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  • Would you re-design completely under .Net?

    - by dboarman
    A very extensive application began as an Access-based system (for database storage). Forms were written in VB5 and/or VB6. As .Net became a fixture in the development community, certain modules have been rewritten. This seems very awkward and potentially costly just to maintain because of the cross-technologies and extra work to keep the two technologies happy with each other. Of course, the application uses a mix of ODBC OleDb and MySql. Would you think spending the time and resources to completely re-develop the application under .Net would be more cost effective? In an effort to develop a more stable application, wouldn't it make sense to use .Net? Or continue chasing Access bugs, adding new features in .Net (which may or may not create new bugs between .Net and Access), and rewriting old Access modules into .Net modules under time constraints that prevent proper design and development? Update The application uses OleDb and MySql - I corrected my previous statement. Also, to lend further support to rewriting: I have since found out that when the "porting" to .Net began, the VBA/VB6 code that existed was basically translated to the .Net equivalent. From my understanding, nothing was done to improve performance, or take advantage of new libraries or technologies. In my opinion, this creates a very fragile and unstable application. With every new update, this becomes more and more visible. As a help desk technician, I have noticed an increase in problems reported. The customers using the software have noticed an increase in problems and are commenting on it.

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  • Amit Jasuja's Session at Gartner IAM with Ranjan Jain of Cisco

    - by Naresh Persaud
    If you did not get a chance to attend Amit Jasuja's session at Gartner IAM this week in Las Vegas, here is a summary of the session and a copy of the slides. The agenda featured an introduction by Ray Wagner, Managing VP at Gartner, followed by Amit discussing the trends in Identity and Access Management shaping Oracle's strategy. Today we are seeing the largest re-architecture in a decade. Every business from manufacturing to retail is transforming the way they do business. Manufacturing companies are becoming manufacturing services companies. Retail organizations are embracing social retail. Healthcare is being delivered on-line around the clock. Identity Management is at the center of the transformation. Whether you are Toyota embracing a social network for cars or launching the next Iphone, the Identity of the user provides context to enable the interaction and secure the experience. All of these require greater attention to the context of the user and externalizing applications for customers and employees.  Ranjan discussed how Cisco is transforming  by integrating 1800 applications to a single access management framework and consolidating 3M users across 4 data centers to support internal and external processes. David Lee demonstrated how to use Oracle Access Manager 11g R2 on a mobile application to sign-on across multiple applications while connecting mobile applications to a single access control policy.

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  • Production Access Denied! Who caused this rule anyways?

    - by Matt Watson
    One of the biggest challenges for most developers is getting access to production servers. In smaller dev teams of less than about 5 people everyone usually has access. Then you hire developer #6, he messes something up in production... and now nobody has access. That is how it always starts in small dev teams. I think just about every rule of life there is gets created this way. One person messes it up for the rest of us. Rules are then put in place to try and prevent it from happening again.Breaking the rules is in our nature. In this example it is for good cause and a necessity to support our applications and troubleshoot problems as they arise. So how do developers typically break the rules? Some create their own method to collect log files off servers so they can see them. Expensive log management programs can collect log files, but log files alone are not enough. Centralizing where important errors are logged to is common. Some lucky developers are given production server access by the IT operations team out of necessity. Wait. That's not fair to all developers and knowingly breaks the company rule!  When customers complain or the system is down, the rules go out the window. Commonly lead developers get production access because they are ultimately responsible for supporting the application and may be the only person who knows how to fix it. The problem with only giving lead developers production access is it doesn't scale from a support standpoint. Those key employees become the go to people to help solve application problems, but they also become a bottleneck. They end up spending up to half of their time every day helping resolve application defects, performance problems, or whatever the fire of the day is. This actually the last thing you want your lead developers doing. They should be working on something more strategic like major enhancements to the product. Having production access can actually be a curse if you are the guy stuck hunting down log files all day. Application defects are good tasks for junior developers. They can usually handle figuring out simple application problems. But nothing is worse than being a junior developer who can't figure out those problems and the back log of them grows and grows. Some of them require production server access to verify a deployment was done correctly, verify config settings, view log files, or maybe just restart an application. Since the junior developers don't have access, they end up bugging the developers who do have access or they track down a system admin to help. It can take hours or days to see server information that would take seconds or minutes if they had access of their own. It is very frustrating to the developer trying to solve the problem, the system admin being forced to help, and most importantly your customers who are not happy about the situation. This process is terribly inefficient. Production database access is also important for solving application problems, but presents a lot of risk if developers are given access. They could see data they shouldn't.  They could write queries on accident to update data, delete data, or merely select every record from every table and bring your database to its knees. Since most of the application we create are data driven, it can be very difficult to track down application bugs without access to the production databases.Besides it being against the rule, why don't all developers have access? Most of the time it comes down to security, change of control, lack of training, and other valid reasons. Developers have been known to tinker with different settings to try and solve a problem and in the process forget what they changed and made the problem worse. So it is a double edge sword. Don't give them access and fixing bugs is more difficult, or give them access and risk having more bugs or major outages being created!Matt WatsonFounder, CEOStackifyAgile Support for Agile Developers

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