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• Unable to connect to Adobe Connect

  - by ub3rst4r

  I am having troubles trying to connect my colleges Adobe Connect. I have done the test meeting connection and it will say "Unable to connect". I have tried connecting on 3 other computers and it works with flying colors. I am running Norton 360 on my computer and I also tried it on my other laptop thats also running Norton 360 and it works on that laptop. I also checked my hosts file and that is not the problem because I am able to connect to the server (on port 80) but not the Adobe Connect port (port 1935). The only thing in it is "127.0.0.1 localhost" Here are the details from the log that the test created: Player Version: WIN 11,3,300,271 App-Server returned: code:ok, servers=rtmp://connect.bowvalleycollege.ca:1935/_rtmp://localhost:8506/,rtmpt://connect.bowvalleycollege.ca:443/_rtmp://localhost:8506/ ERROR: FMS Server did not return correctly! Here is my specifications: Windows 7 SP1 x64 Norton 360 v6.3 (latest) It won't connect in Firefox v15, Chrome v19, or IE9 All of my computers are connected through the same router (D-Link DIR-625) Any ideas?

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• Purpose of Adobe PDF Link Helper

  - by user770750

  I have an idea of what this browser add-on does. Adobe PDF Browser Control (AcroPDF.dll) Apparently, if I disable this one, PDFs embedded in a page with the embed or object tag fail to function properly. So, its pretty clear as to its function. However, I can't find anywhere accurate documentation on what this add-on below does. Adobe PDF Link Helper (AcroIEHelperShim.dll) IE9 (with Reader X) seems to work flawlessly with it disabled. PDF's still open within the browser. Only if I uncheck Display PDF in Browser in Readers preferences does that cease. I played around on an XP VM with IE7 and Reader X... no isssues noticed when disabled. Does anyone know the purpose of this add-on? At one time I believed it was necissary for the 'within browser' functionality to work, though that was never verified. Something change?

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• Export markers from Adobe Audition

  - by Alexander Gladysh

  Does anyone know any way to export markers from Adobe Audition to any other program (or file with documented format).

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• Adobe Reader - Content Preparation progress

  - by kubal5003

  Hello, I was wondering recently if is it just me or anyone else noticed it: why Adobe Reader after opening every single document displays "Content preparation" window with progress bar and it lasts for ages.. ? On linux pdf readers work hell lot better (faster), on windows other readers also work faster. Some years back in the past Adobe Reader also used to be quick. What has happened? PDF files aren't bigger/more complex compared to 3-4 years ago. Computers are at least dual core and with much more ram and displaying pdf files is getting slower and slower..

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• Caching static content from Adobe, Microsoft, etc

  - by Tim

  I'm currently running the Apple SUS on a Mac OS X Server in a small office environment. It works well for Apple updates, but I'm still stuck with either manually downloading and installing Adobe/Microsoft updates on each computer or running them through a Squid cache, with the blind faith that Squid will keep the files I actually want to stay cached. What is the best way to cache updates locally for applications like the Adobe Updater or Microsoft AutoUpdate? Ideally cached in such a way that I can tell which files I do or do not have cached. It would also be nice to be able to cache things for other software like Firefox and Sparkle-enabled apps, but these are usually small enough to ignore.

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• Why isn't Adobe software multilingual?

  - by Takowaki

  I work in a design studio with several non-native English speakers (in this case, into Japanese and Chinese). I have installed the latest Creative Suite (CS5) on our mac stations and was once again disappointed that unlike so many modern software packages there is still no option to change the language of the software. Most of the team has been good enough to work on their English, but it would be much more helpful for them to work in their native language. Why does Adobe continue to require separate licenses based on language? Are they operating under the assumption that only a single language is ever spoken in any given country? Are there any other third party options or does Adobe at least have some sort of statement regarding this policy?

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• Create a PDF that defaults to flip on short edge when printed double-sided

  - by user568458

  We're creating a 2-page PDF brochure with a target audience who will print it on their regular office or home printers. If it is printed on a double-sided printer (common in offices), it'll come out correctly if set manually by the user to "Flip on short edge", but will come out with the second page upside down if default settings are used (flip on long edge). Our target audience aren't very tech-literate, and we've found that even within our own office network there is variation in the location of the 'Flip on short edge' setting - so it isn't realistic to give everyone who downloads the PDF instructions on how to change this setting or to expect everyone to find out how to change the setting off their own backs. So, when creating a PDF (ideally using Adobe InDesign or Acrobat, but if other software or hacking is needed that's fine...), is there a way to configure the PDF file itself so that when printed double-sided with default settings, it flips on the short edge? If possible, it'll be useful supplementary info to know how reliable any such methods are across different PDF readers (e.g. Adobe Reader, Acrobat, Mac Preview, inbuilt browser readers (e.g. chrome), FoxIt, etc). If questions about content creation like this aren't a great fit here, feel free to migrate it to the graphic design stackexchange site - this question seems to fall half way between the two sites

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• can not print pdfs with adobe reader 9

  - by aicad

  When I try to print an adobe acrobat document I get a message box that says "the document could not be printed." I then get another message box that says "there were no pages selected to print." The sender could print it. Other users on same computer are unable to print their docs but I can print from WORD. AHHHHH

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• Restore Bak File created on Windows XP pro in Windows XP Pro 64

  - by Kobojunkie

  I have a situation that I need help with. I backed up my Files on Windows XP using the System BackUp utility/wizard, and then Installed a new operating system on the machine. Now I want to restore my old files via the .bak file but it is not being recognized at all. Did I do this wrong or is there a way to still get back my old files on my new OS ? Thanks in advance!

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• MacBook Pro with Time Capsule can not see Samsung CLX 3175FW wireless printer on Bonjour

  - by syncopat

  I have a MacBook Pro running OS X 10.6 and another MacBook Pro running OS X 10.5. Neither see my Samsung printer when I click on Bonjour. Needless to say neither will print. I have a Time Capsule connected wirelessly to my MacBook Pros. I have tried reinstalling drivers for the printer but nothing seems to work. I tried this approach because when Apple replaced my Time Capsule and I went to print the way I had initially been running printing requests would get hung up. Any suggestions would be helpful?

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• MacBook Pro Boot Camp SPDIF passthrough?

  - by Ryan Zink

  I'm using Windows 7 through Boot Camp on a unibody Macbook Pro and am having problems using the SPDIF output. I get the expected Dolby Digital or DTS in some movies, but in other movies and in games (Source engine, StarCraft 2) where the output is enabled to 5.1, the output invariably shows up as Dolby Pro Logic, which means (I think) that passthrough is not enabled. The boot camp drivers for the sound card don't have any sort of control panel, and the Windows settings for enabling DTS and Dolby seem to work when I test those outputs in the sound settings. Is there some other setting or utility I can use to enable SPDIF passthrough for all programs?

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• Mac Book Pro wakes up in my backpack

  - by J. Pablo Fernández

  This has happened to me twice: I press the power button on my Mac Book Pro, choose sleep, close it, unplug everything, confirm that is off (by pressing my ear to it) and put it in my bag. Some minutes later, the laptop wakes up by itself. Both times I caught it in time. The second time it was so hot I couldn't touch some parts -- it refused to actually wake up, and the screen was blank. Restarting it worked though. Any ideas what might be going on and/or how to prevent this? More details: It's a Mac Book Pro unibody 15" from 2009.

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• Digital audio does not work on MacBook Pro

  - by mathk

  I have a MacBook Pro (8,2). Using a TOSLINK cable I have no digital output. Oddly enough, sometime I can hear a glitch when I plug in the cable or when I give it a gentle wiggle. My guess is that the output is not correctly detecting that I have a digital link. So is there a way to force digital audio output on a MacBook Pro? Some say that in the Audio MIDI Setup there is an option but I can't find it. I am running OS X 10.7.5.

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• Une faille critique découverte dans Flash Player et Acrobat, Adobe émet un bulletin d'alerte et prép

  Une faille critique découverte dans Flash Player et Acrobat, Adobe émet un bulletin d'alerte et prépare un correctif Adobe vint d'emmetre ce jour un bulletin d'alerte concernant une faille de sécurité critique qui vient d'être découverte dans deux de ses produits. En effet, certaines versions de Flash Player (10.0.45.2, 9.0.262 et versions antérieures 10.0.x et 9.0.x pour Windows, Macintosh, Linux et Solaris) ; et dans la authplay.dll d'Adobe Reader et Acrobat (9.3.2 et versions antérieures 9.x pour Windows, Macintosh et UNIX), présnteraient une vulnérabilité qui pourrait permettre à un pirate informatique de prendre le contrôle d'un ordinateur à distance. Aucun patch officiel ne permet actuellement de corriger cette...

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• Is it possible to install Adobe Master Collection CS5.5 into ubuntu without using a Virtual Windows?

  - by Justanotherubuntuuser

  I recently decided to install ubuntu, i formatted my pc and i installed both Ubuntu and Windows. Since it is hard sometimes to get games to work in ubuntu (specially the new ones) i decided to use Windows mostly for games and ubuntu for work applications, such as programming, the adobe suite and whatnot. Here's my question: Is there anyway i can use Adobe Master Collection within ubuntu without using virtual mode? I've been searching it all over the internet but i get nothing.

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• Blue screen of death while installing any Adobe Air application

  - by Gaurav Sharma

  Whenever I try to install an Air application I get a Blue Screen and then my system restarts. I cannot even take a screenshot of it. This happens with every air application I try to install. I also searched for the same on Adobe forums and found the same problem being faced by someone else. His problem was resolved by uninstalling a software named "Folder Lock". I searched my hard disk for this software and found one, so I deleted that software (shift+delete) and removed all it's traces from registry too but that still doesn't solved the problem. I also tried disabling the antivirus software and then install the air application but this also didn't helped. Here is the screenshot of the BSOD. I was able to install air applications earlier, but now I can't. Anybody having same sort of problem. One colleague of mine is also having the same problem. Please help me out. My system's config is as follows: Windows XP Home sp3 Flash Builder 4, with SDK 4.1, 3.5 installed in it. Adobe Air v 2.5 1.5 GB RAM 1.66 MHz processor Thanks

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• Problems installing Adobe Premiere Elements 8 Content features

  - by Walt Maken

  I recently purchased Adobe Photoshop & Premiere Elements 8. Photoshop Elements 8 installed fine, along with the additional material available via internet download. Premiere Elements 8 installed ok from the DVD. During the Premiere Elements 8 startup process the following message appears: A reduced set of content (Instant Movie Themes, Title and Menu Templates,etc) has been installed. To install the full content set, please insert your Content DVD and run Setup.exe. If you do not have a Content DVD please visit http://www.adobe.com/go/pre_additional_downloads to download the content installer. Since I didn't have the Content DVD, I did the download, which took nearly 12 hours. The extract appeared to complete at 100%, but then immediately gave the error message "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder." Why would it show this error message if it had completed the extract process 100%? What step(s) do I take now to have Content installed? Do I need to go thru the 12 hour download again or, hopefully, is there something I can do that will make it unnecessary to download again?

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• Codecs, Premiere Pro & Quicktime: Import or Play Error

  - by Nchpmn

  Original Question I've been using a FS-H200 (not the Pro variant) recorder with a JVC ProHD camera. I have been shooting with the DTE FORMAT to Quicktime (.mov). I copied the files to an external hard drive and am now trying to edit. The files will play back in VLC, as they would be expected to. However they will not import into Adobe Premiere CS5.5, instead giving an error: Unsupported format or damaged file. Quicktime gives the following error when attempting to play the files: Error -2002: a bad public movie atom was found in the movie (Filename) To try and fix this, I have installed the following codec packs: K-Lite Codec Pack 64-bit Full (version 5.9, latest) K-Lite Codec Pack 32-bit Full (version 8.4, latest) MainConcept Codec Suite (Broadcast) v5.1 for Adobe CS5 Reinstalled Quicktime with new download from Apple The same errors and problems still exist. From this I can assume that there is an issue with Quicktime and that is what Premiere is using as an encoder/decoder for the codec. Is there any way to fix this? From looking at the "Codec Information" from VLC: Stream 0 Type: Video Codec: MPEG-1/2 (mpgv) Language: English Resolution: 1280 x 720 Frame Rate: 25 Stream 1 Type: Audio Codec: PCM S16 BE (twos) Language: English Channels: Stereo Sample Rate: 48000 Hz Bits per sample: 16 Other computer specs: Windows 7 Professional 64-bit (SP1) Gigabyte Z68X-UD3-B3 Intel i7-2600K 16GB DDR3 2TB WD 7200RPM SATA 6Gb/s LaCie d2 Quadra 2TB v3 7200RPM (External HDD) NVIDIA GeForce GTX 560 Ti Golden Sample Updates 2012-03-11 @ 2050 AEDT MPEG Steamclip doesn't recognise, play or convert the footage. File open error: unrecognised file type. [Open Anyway] File open error: can't find video or audio tracks. 2012-03-24 @ 1920 AEDT Had to transcode the footage. :(

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• Printing Booklet Page Size in Adobe Reader 4-in-1

  - by Justin Nathanael Waters

  So I have a 70 page pdf document that I'm trying to condense to a small booklet. I tried creating a formula to manually to perform it but it got ugly fast. 35,36,34,37,17,54,16,55,33,38,32,39,15,56,14,57,31,40,30,41,13,58,12,59 29,42,28,43,11,60,10,61,27,44,26,45,9,62,8,63,25,46,24,47,7,64,6,65 23,48,22,49,5,66,4,67,21,50,20,51,3,68,2,69,19,52,18,53,1,70 Once I print the booklet I should be able to cut the sheets in half and set the bottom half behind the top and staple it for a simple book. Which means Page 1 should have pages 35,36,17,54,34,37,16,55 Page 2 should have pages 33,38,15,56,32,39,14,57 And several pages later Page 9 should have pages 19,52,1,70,18,53 But manually doing this is a headache and it seems like the booklet function should contain functionality that can perform this. I'm using a commercial Konica Minolta C452

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• How to unpack, update and repack Adobe air file?

  - by Abhishek Jain

  I need to unpack air file, update it and repack it. Can anybody please help me in this regard? In java, for jar file we can use winrar utlity for this kind. Please suggest how can we do for air.Is there any utility for adobe air. I tried with winzip/winrar. I changed its extension to .zip file and opened it in winzip and winrar. When I tried to update it, it got corrupted. -Abhishek

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• Modular HTML in Adobe AIR? Is It Possible?

  - by Greg Bulmash

  When I write HTML with a PHP backend, I usually have a single header file and a single footer file with some PHP variables in them. The base skeleton for every page calls the header, contains the body content, and then calls the footer. That way, if I want to make changes to the header sitewide, I change one file. I'm working on developing the UI in my first Adobe AIR app and I'm wondering if there's some way to include such files in an HTML based page template there. Obviously, with the file read/write abilities in AIR, I can write a Javascript routine to pull data from a header file, parse it, and inject it into a placeholder. It just seems like such a kludge. I'm thinking there's gotta be some simple way to import a block of HTML into a page without an iFrame or complex post-processor. Something like a PHP include statement or perhaps the old Server Side Includes. Any methods you guys can recommend?

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• Adobe edge animation fails to load first time in Opera, Crome but works in Firefox and Safari

  - by user3721777

  I have quite a serous problem here since I work on this animation for a while, I have a Adobe Edge Animation (done in CC) that fails to load the first time in Opera and Crome but does work in Firefox and Safari. It fail to load every time coming from another page. Only work if you reload. The problem persist both locally and online. It does work in preview every single time. I you can push me in the right direction, that would be great. Thanks! Here you can see the animation: http://tierraburritos.com/test/laCarta.html

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• MacBook Pro 13" Install DVD Wont Start

  - by Belliez

  Hi, Excuse such a basic question... I am a Laptop Fixer and deal with Windows based laptops only but very recently took in a 13" MacBook Pro for a re-install of the OS (easy I thought!) I inserted the Install DVD, held the C button and turn on. I could hear the disk spinning up and after about a min the DVD is ejected. There are a few scratches on the DVD but should be ok as not that deep. However, Windows Vista was installed (it failed to install properly hence the re-install of Mac OS). Should I wipe clean and format the hard disk first? Could this be the reason the DVD is ejected? Any advice would be gratefully accepted? p.s. never held a MacBook Pro before... first impressions, wow... alu casing and massive touch pad... and the magnetic power socket.... so impressed and it doesn't even work!

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• MacBook Pro screen flickers, and lines appears after using it a while

  - by Adam L. S.

  My aunt gave me her old MacBook Pro, but unfortunately it has a few issues. The main problem is that lines appears after I use it with applications that heavily depend on graphics, but they don't necessarily appear in that window. I also figured out that these lines appear with the windows, so the cursor goes over the lines, and menus and other windows also overlap them. If I take a screenshot of the window by itself, no lines appear. It seems obvious to me that this is a driver-related problem. Unfortunately, there are no updates or anything for the driver. At first I tried asking for a solution at Apple's forum, but they were only able to figure out that "something is wrong with the video card". I checked the MacBook with an Ubuntu disk, and the screen seemed OK. I've uploaded some photos to my Picasa account to show the symptoms. Recently, I've also noticed the screen flickering when using applications that need high performance graphics, like games. Also, the MacBook Pro came with Mac OS X Tiger, but she upgraded it to Leopard (she only brought the Tiger disk with her.) What can I do with this?

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• Adobe Master Collection CS3 wont run on my Windows 7 64bit

  - by Jeremy

  I have a brand new HP p6230y. My first step after booting it up was to install Master Collection. It installs fine, but when I go to run each of the applications, and they all behave differently. I have re-installed twice already. Photoshop opens, but freezes. Acrobat tells me that I need to reinstall. Nothing else even opens (no freezing, no process in taskman). Any Ideas? HP p6230y RAM: 8gigs CPU: AMD Phenom2 x4 810 (2.6ghz) OS: Windows 7 Home Ultimate 64bit

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