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• Mix10 is in history, Windows Phone 7 is here!

  MIX10was really a fantastic conference for Telerik! We had great talks, many customers stopped by our booth and we've got a lot of great feedback for our Silverlight Controls. Thank you for stopping by and sharing your opinion! So now, that the MIX is over, there is one question left: What Telerik will develop for theWindows Phone 7? We had this question on the booth over and over again and it is no doubt that the WP7 development is a hot topic now. All we can sayat this momentis that Yes, we are looking into this and we actually have some of our controls already partially working with WP7 internally :) You know that the Silverlight version for WP7 is Silverlight 3 and it has some very good additions over it in order to support the phone hardware - like webcam, mic, accelerometer, etc. If you missed the conference and the sessions- here is a list of videos thatwill get you started: Building Windows Phone Applications with Silverlight, Part 1 Mike Harsh Building Windows Phone Applications with Silverlight, Part 2 Peter Torr The good thing isthat our controls will needvery few tweaks in order to be *compiled* against the WP7 Silverlight runtime. But, the more interesting part is actually what are the scenarios that our controls will be used in. How different they will be from the desktop version of the SL? This is where we need your feedback - drop as a line and let us know what are your expectations in this area. Do you need something specific, a feature or a new control that you like to use, or maybe you have a specific scenario that you want to share. Nowthe ball is in your hands - write on the forums, send us a ticket, or just leave your comment on WP7 developmentbelow! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

  - by Charles Knapp

  The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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• Am I programming too slow?

  - by Jonn

  I've only been a year in the industry and I've had some problems making estimates for specific tasks. Before you close this, yes, I've already read this: http://programmers.stackexchange.com/questions/648/how-to-respond-when-you-are-asked-for-an-estimate and that's about the same problem I'm having. But I'm looking for a more specific gauge of experiences, something quantifiable or probably other programmer's average performances which I should aim for and base my estimates. The answers range from weeks, and I was looking more for an answer on the level of a task assigned for a day or so. (Note that this doesn't include submitting for QA or documentations, just the actual development time from writing tests if I used TDD, to making the page, before having it submitted to testing) My current rate right now is as follows (on ASP.NET webforms): Right now, I'm able to develop a simple data entry page with a grid listing (no complex logic, just Creating and Reading) on an already built architecture, given one full day's (8 hours) time. Adding complex functionality, and Update and Delete pages add another full day to the task. If I have to start the page from scratch (no solution, no existing website) it takes me another full day. (Not always) but if I encounter something new or haven't done yet it takes me another full day. Whenever I make an estimate that's longer than the expected I feel that others think that I'm lagging a lot behind everyone else. I'm just concerned as there have been expectations that when it's just one page it should take me no more than a full day. Yes, there definitely is more room for improvement. There always is. I have a lot to learn. But I would like to know if my current rate is way too slow, just average, or average for someone no longer than a year in the industry.

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• Constituent Experience Counts In Public Sector

  - by Michael Seback

    Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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• What should I recommend a small company looking for C# developers

  - by Coder

  Here is the issue. I am a senior developer, and one of the start-ups I designed the system (management system/database/web) a long time ago, have grown and need software updates. I have left their system to another developer long time ago, but apparently he has left the job, and so they are asking me if I can suggest them where to find a new one. The problem is that the company has no clue that the IT is not cheap. They expect multiple features to be added for 40$, so that's an issue. Actually one of the reasons why I left the project when I did. Lots of expectations, little pay, also I know those people outside work, so I decided to avoided stressing the nonwork-relationships and left the project gracefully. Today they asked me for an advice, and I told them that the feature list they want is probably going to cost some if they'll get a senior developer for the job. So I guess their best bet is to find someone who loves coding and has just finished the school. Which would give someone a chance to code for money which is good for a student, and at the same time, allow the student to get some hands on experience. Then again, the system is not exactly 20 line console program, there is an MSSQL database, ASP.NET web page and content management system with all the AJAX stuff and some other things. So student straight out of school could have some problems with that. But, I thought about the issue some more, and I think that junior developer is a tricky deal, without mentoring, he can either screw up royally, or just do what's asked. Also, it seems no one is coming to interviews at all, which is weird, or maybe not. What should I suggest them?

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• SSO solution and centralized user mgmt for about 10-30 Ubuntu machines?

  - by nbr

  Hello, I'm looking for a clean way to centralize user management. The setup: About 10-30 linux machines (Ubuntu 10.04 LTS server) Maybe 10-30 users for now. The requirements (hopes and expectations): A single place for the administrator to manage user accounts, passwords and the list of machines each user has access to. (And probably groups.) Doesn't have to be fancy. Single sign-on for SSH: the user should be able to login from machine A to machine B without re-entering his/her password. A Quick Google searches give me pointers to OpenLDAP and Kerberos, but I'm not sure where to start and what problem will each solution actually solve. Which way to go? I'd love to find a clear that focuses on this subject. (Or: am I asking "a wrong question"?)

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• Employee Engagement: Drive Business Value

  - by Kellsey Ruppel

  As we’ve been discussing this week, employee engagement is extremely important and you’ve probably realized that effectively engaging your employees is essential to driving business value. Your employees are the ones responsible for executing on the business’ objectives. Your employees (in the sales & service departments) are the ones interacting with your customers the most, so delivering on customer expectations and attaining high levels of customer engagement are simply not possible without successfully empowering these this stakeholder group. High employee and partner engagement can have many benefits including: Higher levels of employee productivity Longer employee retention Stronger, more enduring and more successful relationships Serving as ambassadors for an organization’s brand More likely to deliver excellent customer service Referring others for hire Recommending the organization’s products and services Sharing feedback with their colleagues In a way, engagement is a measure of employee investment in an organization’s mission and brand. And then you have the enablement piece of this as well.  It’s hard to imagine a high level of engagement existing among employees who don’t feel that they’ve been enabled to do their jobs very efficiently or effectively. You’re just not going to find high engagement among people if the everyday processes and technologies  they work with make it a challenge for them to access, share and manage the information  they need do their jobs or if they’re unable to effectively collaborate around the projects they’re working on. How does your organization measure on the employee engagement spectrum? We’ve got a number of different resources to help you get started! Portal Resource Center Video: Got a minute? WebCenter in Action Webcast Series Portal Engagement Webcast 

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• Beginners guide to developing optimization software

  - by Florenc

  I am novice in "serious" programming i.e. applications that deal with real-life applications and software projects that go beyond school assignments. My interests include optimization, operations research, algorithms and lately i discovered how much I do like software design/development/engineering. I have already developed some simple desktop applications for some "famous" problems like TSP using heuristc approaches, a VRP solver (in progress) and so on. While developing this kind of software I actually used basic concepts taught at school such as object-orientation analysis and design. But, I found these courses rather elementary and quite boring (for my expectations). So I decided to go a little further and start developing "real" software (and this is where I realized how important and interesting software engineering/design is.) Now, here's my issue: I can not find a "study guide" for developing software of this kind. Currently, there are numerous resources out there (books, websites, tutorials) in designing and developing complex IS, web applications, smartphone apps but I can't find a book for example entitled "optimization software development". Definetly, someone could claim that "design patterns apply to software in general" but that's not my point. My point is that I could simply use my imagination for "simple" implementations, but what happens, when my imagination can not go further? In other words I'm looking for a guide/path to bridge the gap between: Mathematics-Algorithm Design-Software Engineering-Optimization-Software development

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• Sneak Preview - New CodePlex UI

  We have been busy the last several months working to improve the overall experience for the CodePlex community. We have been working through some of the top requested items, such as our big announcement last week enabling Git. Something that is not explicitly on the feature request list are requests to update the web site look and user experience.  As Brian Harry mentioned, the Future of CodePlex is Bright, so it is time to start brightening up the place. Goals As with any sizeable change you need to decide the scope of changes you want to tackle. We decided that we would optimize on incremental improvements verses taking months to get a completely new experience released. Our goals with this user experience work is to refresh the look and feel of the site, introduce new visual elements and set up the site for future structural changes. So this is not the end, just the beginning. Early Views I want to set a few expectations first, these screen shots are not final, and we are still working through the content and final element placement. Feedback is always welcome, just take that in mind as you review the images. New CodePlex Home The navigation changed a good bit on the home page and we have moved the search to a more consistent location across the site.   User Profile Users Home Page The goal was to make it easier to find and take action on common tasks such as creating projects. Project Home Issue Tracker   This should give you a taste of where we are going with the new user experience.     As always we love the feedback, either comment below, find us on Twitter @codeplex or @mgroves84, or create or vote up suggestions.

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• In which fields does quality of the software product matter as much as the completion time?

  - by Nav

  Someone told me that if the software product meets clients expectations, it is good quality. But I've worked with Interaction Designers (the same kind of people who made Gmail's interface and usability so cool!), and I've loved working with them because even though they came up with hundreds of changes in requirements, and emphasised on many many subtle details, when the software was complete, I could look at the product and say WOW! The current place I work, the only thing that matters is completing the project on time. As long as it works and as long as the client says it's ok, nobody bothers to improve it. I'm not talking about gold-plating, but I believe that for a programmer to enjoy his (well, maybe her too ;) ) job, they should be able to proudly say that "Hey, I made that software" and that comes only when the product is of good quality. Apart from your opinions on this, I'd also like to know which fields (Eg. Aerospace, Finance etc.) could I find companies (or you could mention the company name) where the quality of a product is as important as completing the project on time?

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• Successful Fusion CRM Bootcamp in Paris - July 24-24th

  - by Richard Lefebvre

  The first Fusion CRM Bootcamp for EMEA partners successfully took place in the Paris Pullmann Bercy hotel on July 24-26th. The agenda covered 14 Fusion CRM topics in depth, including detailed presentations and hands-on exercises, delivered by a team of Fusion CRM experts from Oracle Product Development. 89 participants represented 55 companies from 14 different countries, attended this event which was also a great opportunity to network with Oracle Product Development and Alliances & Channels executives during the breaks and the "Fusion Lounge" session each day after the training. As expressed by the participants in the event survey, the overall satisfaction reached to an impressive percentage of 85+ with the response of “met or exceeded the expectations” and with individual comments such as: On top of the presentation of Fusion CRM as a product, this event allowed to better understand Oracle's product and rollout strategy. The ability to meet the development team was really a bonus. Extremely valuable information given that enables integrators to go on the road of Fusion CRM Excellent organization, good product information coverage and demonstration Additional Fusion CRM bootcamps are planed across EMEA in the next quarters, although they will probably be under a different format which is still to be defined.

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• Need help understanding Mocks and Stubs

  - by Theomax

  I'm new to use mocking frameworks and I have a few questions on the things that I am not clear on. I'm using Rhinomocks to generate mock objects in my unit tests. I understand that mocks can be created to verify interactions between methods and they record the interactions etc and stubs allow you to setup data and entities required by the test but you do not verify expectations on stubs. Looking at the recent unit tests I have created, I appear to be creating mocks literally for the purpose of stubbing and allowing for data to be setup. Is this a correct usage of mocks or is it incorrect if you're not actually calling verify on them? For example: user = MockRepository.GenerateMock<User>(); user.Stub(x => x.Id = Guid.NewGuid()); user.Stub(x => x.Name = "User1"); In the above code I generate a new user mock object, but I use a mock so I can stub the properties of the user because in some cases if the properties do not have a setter and I need to set them it seems the only way is to stub the property values. Is this a correct usage of stubbing and mocking? Also, I am not completely clear on what the difference between the following lines is: user.Stub(x => x.Id).Return(new Guid()); user.Stub(x => x.Id = Guid.NewGuid());

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• ISO 12207 - testing being only validation activity? [closed]

  - by user970696

  Possible Duplicate: How come verification does not include actual testing? ISO norm 12207 states that testing is only validation activity, while all static inspections are verification (that requirement, code.. is complete, correct..). I did found some articles saying its not correct but you know, it is not "official". I would like to understand because there are two different concepts (in books & articles): 1) Verification is all testing except for UAT (because only user can really validate the use). E.g. here OR 2) Verification is everything but testing. All testing is validation. E.g. here Definitions are mostly the same, as Sommerville's: The aim of verification is to check that the software meets its stated functional and non-functional requirements. Validation, however, is a more general process. The aim of validation is to ensure that the software meets the customer’s expectations. It goes beyond simply checking conformance with the specification to demonstrating that the software does what the customer expects it to do It is really bugging me because I tend to agree that functional testing done on a product (SIT) is still verification because I just follow the requirements. But ISO does not agree..

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• Creating an in-house single source software development team

  - by alphadogg

  Our company wants to create a single department for all software development efforts (rather than having software development managed by each business unit). Business units would then "outsource" their software needs to this department. What would you setup as concerns/expectations that must be cleared before doing this? For example: Need agreement between units on how much actual time (FTE) is allocated to each unit Need agreement on scheduling of staff need agreement on request procedure if extra time is required by one party etc... Have you been in a situation like this as a manager of one unit destined to use this? If so, what were problems you experienced? What would you have or did implement? Same if you were the manager of the shared team. Please assume, for discussion, that the people concerned know that you can't swap devs in and out on a whim. I don't want to know the disadvantages of this approach; I know them. I want to anticipate issues and know how to mitigate the fallout.

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• Case studies for successful service (project) based software development businesses without constant overtime from its employees [closed]

  - by Ryan Taylor

  I work for an IT company that is primarily services (project) based rather than product based. All software engineers are salaried. The company has set new expectations that everyone should work 48 hours per week instead of 40. Note, this isn't occasional overtime due to crunches. This is the new 40. The reasoning is that this enables the company to provide benefits to its employees such as monetary incentives and training because the company is more profitable. more hours worked = more billable hours = larger profit I understand the need for profitability and the occasional crunch time and have put in the extra hours when it was needed and beneficial to the project. However, I am also very sensitive to work life balance and have raised my concerns about the the new expectation. My employer is open to other methods to increase profitability so I hold hope that we can turn things around before it becomes a horrible place to work. How does a services based company become more profitable without increasing the number of hours expected from it's salaried employees? Are there any case studies showing the pros and cons of consistent overtime? Are there any case studies for a successful service based business model (for software development companies) that does not require consistent overtime from its employees?

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• How to enable Integrated Load Balancing in Windows 8

  - by intodevelopment

  One of the cool new features many sites mention is "Integrated Load Balancing" in Windows 8. It is supposed to do the following: If you have multiple active network connections, Windows 8 will intelligently balance the network traffic between them for performance Source: Short: Some of what Microsoft didn’t show of Windows 8 I would love to see this feature in action. I am connected to a WiFi access point and to a different network by cable. Yet I don't see the operating system 'intelligently' balance the network load when for instance downloading multiple files. Is there any way to enable it or should I adjust my expectations?

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• Determing software estimates and tracking past estimates

  - by Casey

  I know that this probably has as many answers as users here on SO, but software estimation always seemed like an esoteric science. Software developers don't have a magic book to refer to as exist in many other industries. I've been spending the last couple of days working on putting together some estimates for a bit of work that I am proposing for a freelance project that I am working on and am having trouble getting it down. I'm not experienced with any real software estimation practices and am trying to go from the gut based on my experience but also trying to be a little loose (not too loose though) on the estimates to leave me a bit of room to work. I read this blog entry http://blogs.popart.com/2007/07/what-scotty-from-star-trek-can-teach-us-about-managing-expectations/ that was linked to from SO and would like to start tracking my estimates at work as well even though I'm not really required to create estimates there. What tools or techniques would you recommend? Also, how much padding do you usually add in to a time estimate?

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• HTTP Content-Type in ASP.Net SoapHttpClientProtocol

  - by Daniel Fone

  Hi there, I have a problem with a Web Service Consumer written in ASP.NET. The error message is: System.InvalidOperationException: Client found response content type of 'application/xml; charset=utf-8', but expected 'text/xml'. The client is based on System.Web.Services.Protocols.SoapHttpClientProtocol. We can't change the Content-Type given by the provider, this has to be 'application/xml; charset=utf-8'. Is there any way to change what Content-Type the SoapHttpClientProtocol expects? Unfortunately, we are probably limited to .NET 1.1. Thanks! Update: We found a way to change the Content-Type sent by the provider, and this solved the problem. I'd still be curious to know how to change the expectations of the consumer though.

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• Why use Python interactive mode?

  - by mvid

  When I first started reading about Python, all of the tutorials have you use Python's Interactive Mode. It is difficult to save, write long programs, or edit your existing lines (for me at least). It seems like a far more difficult way of writing Python code than opening up a code.py file and running the interpreter on that file. python code.py I am coming from a Java background, so I have ingrained expectations of writing and compiling files for programs. I also know that a feature would not be so prominent in Python documentation if it were not somehow useful. So what am I missing?

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• rspec, autotest and Rails 3 beta 2 can't find executable issue

  - by Toby Hede

  I am running Rails 3 Beta2 and attempting to get Autotest working with rspec. When I run autospec, I receive the following message: /usr/local/lib/ruby/site_ruby/1.8/rubygems.rb:334:in `bin_path': can't find executable autospec for rspec-2.0.0.beta.5 (Gem::Exception) from /usr/local/bin/autospec:19 I am using Ruby 1.9.1 with the following Gems: rails (3.0.0.beta2) railties (3.0.0.beta2) rspec (2.0.0.beta.5) rspec-core (2.0.0.beta.5) rspec-expectations (2.0.0.beta.5) rspec-mocks (2.0.0.beta.5) rspec-rails (2.0.0.beta.5) ZenTest (4.3.1) Any help would be greatly appreciated.

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• UIWebView/MPMoviePlayerController and the "Done" button

  - by David Sowsy

  I am using the UIWebView to load both streaming audio and video. I have properly set up the UIWebView delegate and I am receiving webViewDidStartLoading and webViewFinishedLoading events perfectly. The webview launches a full screen window (likely a MPMoviePlayerController) Apple's MoviePlayer example gets the array of Windows to determine which window the moviePlayerWindow is for adding custom drawing/getting at the GUI components. I believe this to be a bad practice/hack. My expectation is that I should be able to figure out when that button was clicked by either a delegate method or an NSNotification. It may also be the case that I have to poke around subviews or controllers with isKindOf calls, but I don't think those are correct approaches. Are my expectations incorrect, and if so, why? What is the correct way to bind an action to that "Done" button?

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• How to implement didReceiveMemoryWarning ?

  - by hib

  Hello all , I have developed a simple location aware iPhone application which is functionally working very well to our expectations except in the low memory condition of the phone . In low memory condition of the phone my app just got crashes and If I increases the phone memory by freeing up some space it again start working well without any crash . when I do some googling on the problem I found that in the low memory conditions the os will send didReceiveMemoryWarning to all the controllers in the current hierarchy so that each one of them should implement didReceiveMemoryWarning method and also set nil to iboutlet for the view that is currently not visible . I have also read somewhere that if the view for that controller is not visible the method setView with nil parameter will be called and if there are some outlet variables attached to view there will be problem in removing them. So with all these fundas what is the best to handle low level memory condition raised by the Iphone by implementing the didReceiveMemoryWarning and viewDidUnload methods. Please give a proper example or link if possible for the solution of the above problem . thanks.

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• Debugging in Maven?

  - by aduric

  Is it possible to launch a debugger such as jdb from maven? I have a pom.xml file that compiles the project successfully. However, the program hangs somewhere and I would really like to launch jdb or an equivalent debugger to see what's happening. I compile using mvn compile and launch using: mvn exec:java -Dexec.mainClass="com.mycompany.app.App" I was expecting something like: mvn exec:jdb -Dexec.mainClass="com.mycompany.app.App" to launch the debugger but, as usual, my expectations are incongruent with maven's philosophy. Also, I couldn't find any documentation (on Maven's website or google) to describe how debugging works. I suspect that I have to use some plugin.

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• is_tarfile() returns True for a blank file

  - by Zachary Young

  Hello all, I am testing some logic to handle a user uploading a TAR file. When I feed a blank file to tarfile.is_tarfile() it returns True, which is not what I am expecting: $ touch tartest $ cat tartest $ python -c "import tarfile; print tarfile.is_tarfile('tartest')" True If I add some text to the file, it returns False, which I am expecting: $ echo "not a tar" > tartest $ python -c "import tarfile; print tarfile.is_tarfile('tartest')" False I could add a check at the beginning to check for a zero-length file, but based on the documentation for tarfile.is_tarfile(name) I think this is unecessary: Return True if name is a tar archive file, that the tarfile module can read. I went so far as to check the source, tarfile.py, and I can see that it is checking header blocks but I do not fully understand how it is evaluating those blocks. Am I misreading the documentation and therefore setting unfair expectations? Thank you, Zachary

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• Hiding privates from Javascript Intellisense

  - by Robert Koritnik

  Is it possible to hide certain functions/fields from displaying in javascript intellisense drop down list in Visual Studio 2008? Either by javascript documentaion XML of by naming privates in a certain way? I've seen <private /> in jquery vsdoc file that implies exactly this behaviour, but doesn't meet my expectations { __hiddenField: 0, /// <private /> increment: function(){ /// <summary>Increments a private variable</summary> __hiddenField++; } } But since fields can't contain documentation (because they have no body) they have to be documented at the top. But still doesn't work: { /// <field name="__hiddenField" type="Number" private="true">PRIVATE USE</field> __hiddenField: 0, increment: function(){ /// <summary>Increments a private variable</summary> __hiddenField++; } } Impossible is a perfectly possible answer and will be accepted if you have the knowledge that it's actually not possible.

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