How to ensure project management questions get answered
- by Chuck Vose
Background: On a new project I've found myself 3 levels removed from my actual source of information. I report to my PM, who reports to our contractor, who reports to the actual client. Getting answers to questions has become something of a problem and I'm curious to know what people recommend.
Needs: I'm trying to find a technology or disciplined strategy that will assist me in ensuring that the questions I'm asking are getting answered:
Correctly without much modification of the original question
Quickly so the original context isn't lost
Completely so that if a question is deferred I don't forget about it.
Does anyone know of a software suite that assists in this matter or do you have any personal discipline strategies that worked for you?
Thank you for the guidance