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• Have I bricked my Sun V20z?

  - by David Mackintosh

  I have a small pile of Sun V20z computers. I was trying to update the SP and BIOS firmwares in order to bring them all up to the same standard -- mostly to get the updated (ie actually useful) SP functionality, and figured that I would just do the BIOS while I was at it. For three of the four computers, it worked perfectly. However after the BIOS update, the fourth system won't boot. I did this: batch05-mgmt $ sp get mounts Local Remote /mnt 10.16.0.8:/export/v20z batch05-mgmt $ platform set os state update-bios /mnt/sw_images/platform/firmware/bios/V1.35.3.2/bios.sp This command may take several minutes. Please be patient. Bios started Bios Flash Transmit Started Bios Flash Transmit Complete Bios Flash update Progress: 7 Bios Flash update Progress: 6 Bios Flash update Progress: 5 Bios Flash update Progress: 4 Bios Flash update Progress: 3 Bios Flash update Progress: 2 Bios Flash update Progress: 1 Bios Flash update complete batch05-mgmt $ platform set power state on This command may take several minutes. Please be patient. After an hour of waiting, it still won't start. The chassis powers on, but beyond the fans spinning up and the hardware POST of the drives, nothing appears to happen. So if I try to re-flash the BIOS (on the theory that maybe something went wrong): batch05-mgmt $ platform set os state update-bios /mnt/sw_images/platform/firmware/bios/V1.35.3.2/bios.sp This command may take several minutes. Please be patient. Bios started Error. The operation timed out. Have I bricked it?

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• iSCSI errors continue after removing inaccessible target portal

  - by Ansgar Wiechers

  By mistake I entered an iSCSI target portal address in the iSCSI Initiator on one of our virtual servers that does not have an address in the network range used for iSCSI. This caused the following errors/warnings to appear in the eventlog: Log Name: System Source: MSiSCSI Event ID: 113 Level: Warning Description: iSCSI discovery via SendTargets failed with error code 0xefff0003 to target portal *192.168.23.42 0003260 Root\ISCSIPRT\0000_0 . Log Name: System Source: iScsiPrt Event ID: 1 Level: Error Description: Initiator failed to connect to the target. Target IP address and TCP Port number are given in dump data. Log Name: System Source: iScsiPrt Event ID: 70 Level: Error Description: Error occurred when processing iSCSI logon request. The request was not retried. Error status is given in the dump data. So far that's expected beahvior, so I removed the portal from the iSCSI Initiator as described in MSKB 976072. However, the errors/warnings keep appearing every hour, even though neither iSCSI Initiator GUI nor iscscli show any portals: C:\>iscsicli ListTargetPortals Microsoft iSCSI Initiator Version 6.1 Build 7601 The operation completed successfully. The problem persists after rebooting the server. Uninstalling the Microsoft iSCSI Initiator device via devmgmt.msc as well as changing the Initiator parameters like this: [HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}] "MaxPendingRequests"=dword:00000001 "MaxConnectionRetries"=dword:00000001 "MaxRequestHoldTime"=dword:00000005 didn't help either. Each change was followed by a reboot. Disabling the device does prevent the errors/warnings from re-appearing, of course, but I'd rather not have to resort to this. How can I prevent those errors and warnings from appearing (short of disabling the initiator device or re-installing the server)? What am I missing? Environment: The virtual machine runs on a Hyper-V cluster managed by SCVMM 2012. Hosts and guests run Windows Server 2008 R2 SP1. The physical machines are Dell PowerEdge M710HD blades.

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• Zabbix Proxy not collecting data

  - by Jordan Eunson

  I have a working Zabbix 1.8.2 server collecting data for our office and our colo facility. However the link between the colo and office is flaky. What I'm trying to do is setup a proxy on the colo side to have a 1 hour cache and relay the data to our primary server at the office. Our zabbix server is compiled from source and uses a mysql database I've followed the instructions found in the zabbix documentation to compile the proxy using a sqlite3 database. I add the proxy to zabbix under Administration-DM-Proxies. The zabbix server "sees" the proxy because the "last seen" field is always under 60s. However when I assign a colo host to the proxy I stop receiving data from it. The colo host's zabbix_agentd.log file says this: 29343:20100622:124847 Timeout while answering request 29343:20100622:124847 Getting list of active checks failed. Will retry after 60 seconds The zabbix_proxy.log says this. 2041:20100622:123131.760 Deleted 0 records from history [0.000994 seconds] 2028:20100622:124131.671 Error while receiving answer from server [ZBX_TCP_READ() failed I also am unable to receive any SNMP data which is more important to me than the zabbix agent data. Has anyone had this problem before? Zabbix Server OS: CentOS5.4 Zabbix Server Build: 1.8.2 from source Zabbix Proxy OS: CentOS5.4 Zabbix Proxy Build: 1.8.2 from source P.S. The SQLite database on the zabbix proxy never gets any data written to it, it is identical to when I created it from the blank schema in zabbix-1.8.2/create/schema. (Yes I've checked the permissions)

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• Crazy problem with Nginx, PHP5-FPM on Ubuntu

  - by Emmanuel

  I've been trying to get a domain from shared hosting to my new VPS. Everything was working just 100% fine, and then all of a sudden rewrites stopped working, pictures that should work started returning 404s. I've got no idea why, but for some reason on my site: http://www.onlythebible.com/ only the home page works, all the other pages depend on rewrites which were working perfectly fine at one stage, but all of a sudden stopped working. Some of the pictures like this url: http://www.onlythebible.com/bgsPreview/Matthew-8.10.jpg which doesn't use a rewrite throws a 404? I almost certain it was nothing to do with the nginx configuration. I've got suspicions that it could be something to do with php5-fpm? The funny thing is, all of a sudden it started working again. And then an hour or so later it broke again and has now gone back to only displaying the home-page and all of the links (and some of the pictures) are just showing 404s. Does anyone have an idea of what the problem might be? I'm pretty new to the whole Linux VPS thing, but this just seems very strange. *edit Here's a line from the error log which might shed some light on the problem: 2011/02/06 03:04:59 [error] 2873#0: *220 open() "/usr/local/nginx/html/bgsPreview/Matthew-8.10.jpg" failed (2: No such file or directory), client: 114.77.115.211, server: onlythebible.com, request: "GET /bgsPreview/Matthew-8.10.jpg HTTP/1.1", host: "www.onlythebible.com", referrer: "http://www.onlythebible.com/" I wonder why it's trying to find the file in /usr/local/nginx/html instead of the proper root which is /var/www/ etc... Oh, and for some reason it's just started working again... for how long I don't know. Another thing that was a bit weird, is that the pages on my website are pulled from a database. But when I edited the database, the pages didn't change... It's almost like they've been cached or something.

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• ASP.Net application can no longer write to DB after having run out of disk space

  - by remi.despres-smyth

  I'm a software developer troubleshooting a sticky problem on a client's production server, and I've got a bit of a problem. They have a virtual server running Windows Server 2008, SQL Server 2008 R1 and IIS7. It was provisioned with two partitions: one that has the OS (~15 Gig), and the other has IIS' web sites (another ~15 Gig). My application that's running this server has been running perfectly well, up until about an hour ago, when it started throwing System.IO.IOException: "There is not enough space on disk". As soon as my client notified me, I cleared up some space on C:\, emptied the recycle bin, and restarted SQL Server and IIS. The web server came back up and the application was running, but it no longer saves information to the database. No error message is coming up, the application can get information out of the DB, but it can no longer save data back to it. I rebooted the server, to no effect. I spoke with a sys admin at the hosting company, and he says SQL Server appears to have come up fine and the database is not in read-only mode. I confirmed that, as I can add records to tables from SQL Server Management Studio. I looked at the event log immediately after trying to save an edited record in the app, and no new events appear in there that I can tell. I'm assuming this is related to having run out of space, as it was all working fine prior to that, but I'm at a bit of a loss as to what exactly needs a kick in the pants to get going again. Can anyone help me out? What the heck is going on here?

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• APC fragmention woes on Apache AWS EC2 Small instance with WordPress and W3TC

  - by two7s_clash

  AWS EC2 Small instance, Apache 2 running WordPress and W3TC. Within an hour, my APC fragmentation hits 100%. My APC settings are: apc.enabled = 1 apc.shm_segments = 1 apc.shm_size = 100M apc.optimization = 0 apc.num_files_hint = 512 apc.user_entries_hint = 1024 apc.ttl = 7200 apc.user_ttl = 7200 apc.gc_ttl = 3600 apc.cache_by_default = 1 apc.use_request_time = 1 apc.filters = "apc\.php$" apc.mmap_file_mask = "/tmp/apc.XXXXXX" apc.slam_defense = 0 apc.file_update_protection = 2 apc.enable_cli = 0 apc.max_file_size = 2M apc.stat = 1 apc.write_lock = 1 apc.report_autofilter = 0 apc.include_once_override = 0 apc.rfc1867 = 0 apc.rfc1867_prefix = "upload_" apc.rfc1867_name = "APC_UPLOAD_PROGRESS" apc.rfc1867_freq = 0 apc.localcache = 0 apc.localcache.size = 256M apc.coredump_unmap = 0 apc.stat_ctime = 0 apc.canonicalize = 1 apc.lazy_functions = 0 apc.lazy_classes = 0 /etc/php.d/apc.ini More poop can be seen here. Mostly cribed settings from here. The shm was meant to be whittled down from such a high value after some observation, but apparently such a large value isn't even high enough.... I found an similar question/answer here. I do have some virtual hosts setup, but they aren't being touched much at all. Having users logged into the admin panel of WP does make things worse, but that's certainly not the main culprit. The question asker seems to suggest that it turns out W3TC is probably causing the problem, which the plugin author seems to agree with, but there aren't any helpful details beyond that. Why is it causing the problem? Do I just take it for now and turn off object caching with APC? Is there nothing I can do? Does having it turned on without being used for object caching actually help anything? Would memcache be an ok substitute just for object caching here? Finally, maybe I just shouldn't worry so much about the fragmentation?

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• Why is usable RAM less than total RAM?

  - by D Connors

  My girlfriend bought a laptop last week. It's a core 2 duo with 4 GB We installed vista 64bit, and one of the first things we did was right click on "My computer" to see gthe properties. Immediately we noticed something strange about her RAM, the line said: Installed memory (RAM): 4,00 GB (3,68 GB usable) I told her not to worry, thinking it must be something about the laptop hardware (considering her vista installation came from the same DVD as mine, and I never noticed anything like that on my 4 GB desktop). One hour ago, it got worse. We looked at Properties again, and it now says: Installed memory (RAM): 4,00 GB (2,98 GB usable) What does that mean? Are those 1,02 GB missing or being used by the system? EDIT: There is a possibility that the sytem information is wrong. I just noticed that it reports an intel T6500 processor, when it's actually a T6400. How can I find out how much RAM is really available to the system? EDIT2: Checking the resource monitors, it says 1003 MB are reserved for the hardware. Is that good or bad? Thanks

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• Process runs slower as a scheduled task than it does interactively

  - by Charlie

  I have a scheduled task which is very CPU- and IO-intensive, and takes about four hours to run (building source code, if you're curious). The task is a Powershell script which spawns various sub-processes to do its work. When I run the same process interactively from a Powershell prompt, as the same user account, it runs in about two and a half hours. The task is running on Windows Server 2008 R2. What I want to know is why it takes so much longer to run as a scheduled task - more than an hour longer. One thing I noticed is that the task scheduler runs at Below-Normal priority, so when my task starts, it inherits the same lowered priority. However, I've updated the script to set the Powershell process priority back to Normal, and it still takes just as long. Anybody have an idea what could be different between the two scenarios? I've ruled out differences in processor and IO load - this task is the only thing the system is used for, so there's nothing else running that could be competing for resources.

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• Upgrading Ubuntu 9.04 to 9.10 when Update Manager doesn't let you

  - by nickf

  I've been trying to upgrade my installation of Ubuntu 9.04 to 9.10, but all of the instructions I've found haven't been helping. They mostly say to run the update manager and it'll tell you that there's a new distribution ready. Well, mine doesn't say that. Things I've run or checked: update-manager -d says: Your system is up-to-date The package information was last updated less than one hour ago. I've set it to get all new distributions, not just LTS $ cat /etc/update-manager/release-upgrades [DEFAULT] # default prompting behavior, valid options: # never - never prompt for a new distribution version # normal - prompt if a new version of the distribution is available # lts - prompt only if a LTS version of the distribution is available Prompt=normal I'm definitely running 9.04 $ lsb_release -r Distributor ID: Ubuntu Description: Ubuntu 9.04 Release: 9.04 Codename: jaunty Even running the release upgrade from console doesn't help: $ sudo do-release-upgrade Checking for a new ubuntu release No new release found This is running from behind a proxy, but I've set it up such that the regular upgrades and apt-get etc doesn't complain. (export http_proxy=http://myuser:mypass@myserver:8080/) Could you think of anything else which might be stopping me from upgrading?

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• frequent "SNMP error" with Cacti

  - by nn4l

  When adding new devices to my Cacti instance, I get frequent "SNMP error" messages in the device screen. But the error is not consistent, not even for the same device. Here's what I already have checked: Sometimes a device shows that "SNMP error" message even when it did not had that error an hour before, and vice versa. I tried this with several different Cacti releases, installed on different OS (Debian squeeze: 0.8.7g-1+squeeze1, Debian Sid: 0.8.7i-3, CentOS 6.0: 0.8.7i-2.el6) tried both from a local (192.168.1.xy) network and from a different data center so I don't think it is a network problem reinstalled the Cacti database, rerun the scripts to install my devices. Now different devices have that error when executing a snmpwalk or snmpgetnext command from the command line, it is always successful increasing the timeout to 20000 (20 seconds) and the retry count to 10 does not make a difference The cacti.log says: 04/14/2012 02:10:19 PM - CMDPHP: Poller[0] WARNING: SNMP GetNext Timeout for Host:'s0026.mydomain.de', and OID:'.1.3.6.1.2.1.1.3.0' 04/14/2012 02:10:20 PM - CMDPHP: Poller[0] WARNING: SNMP GetNext Timeout for Host:'s0026.mydomain.de', and OID:'.1.3' However, when executing snmpget or snmpget with that from the command line a proper response is returned immediately.

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• Ubuntu NBR karmic boot freezes at fsck from util-linux-ng 2.16

  - by BlueBill

  Hi all, I have a netbook (emachine e250 - equivalent to an acer aspire one) and I have Ubunutu NBR 9.10 installed on it. Every other cold boot freezes at the following error message: "fsck from util-linux-ng 2.16" There is no disk activity, no activity what so ever. I have left the machine sit for over an hour and nothing. It takes a couple of hard resets to be able to boot properly. Once it boots everything works great (wireless, suspend/resume, etc.)! I have spent the last couple of weeks researching the problem and the only thing that seems to work is setting nolapic in the boot string in grub - it boots every time. Unfortunately, nolapic disables the second core and causes problems with suspend resume. At first I thought it was an fsck problem with the first partition on the hard disk as it is a hidden ntfs partition containing the windows xp recover information. So in /etc/fstab I set the partition so that it would be ignored by fsck. This didn't seem to do anything. I have these partitions: /dev/sda1 - an ntfs recovery partition /dev/sda2 - /boot /dev/sda3 - swap /dev/sda5 - / /dev/sda6 - /home I am running kernel version 2.6.31-19-generic and have all the patches (as indicated by update manager). I also have no splash screen so I can see the boot progress. I have only been using NBR since January, I have been using Ubuntu on my desktop since last June (2009-06). What logs should I be looking at? Is there a log for failed boots? Thanks, Troy

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• How to stop Excel 2003 from loading a Gazillion files

  - by Gary M. Mugford

  One of my soon-to-be-ex-friends got an Excel file from another friend of his and decided to click on it. It started opening all kinds of files from within Excel. Over 200 and still counting when he called me. I told him to go to task manager, which showed a LOT of files in the applications tab, but only one Excel.exe in the processes tab. Closing it down there, closed down Excel. I then CrossLooped in to see if I could give him a helping hand. Each time Excel was re-opened, the mass influx of files started. They were all kinds of files, PDFs, Docs, JPGs, even some spreadsheets. It looked like the end of solitaire, with multiple windows opening (XP) and the counter on the lone Excel button on the task bar counting off the files. I did the task manager exit routine and went looking for temp files. I CrapCleaned out the system. Made sure I went through the files created in the last hour and deleted anything with a temp anywhere in it. I also deleted the crappy infected/corrupted file from it's place on the desktop (yeah, I know, I yelled for 15 minutes on THAT subject). Despite a delousing, the restart of Excel, which complained of a deactivated add-in, would start the cascading windows, whether I answered yes or no to that question. Yes, it knew it had a serious crash, but why would it just keep on trying to load the bad file, even when I got rid of it? But here's the real question. WHERE was it loading from? I went through the backup folder and NOTHING was there! So what's the process for starting Excel WITHOUT it trying to do a crash recovery? Sort of makes me feel stupid at times. Thanks for any light you can shed on this issue. GM

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• CD and DVD burning very slow with LG DVD Burner

  - by Om Nom Nom

  I have an HP m7560in Desktop which came with an LG DVD burner. As far back as I can remember, it has been having problems in burning discs. It used to take about one and a half hour to burn 4 GB of data on a blank DVD-R. I am using Nero and ImgBurn and I usually select 8x speed for burning. I used to run XP earlier and now I run Windows 7 on it, but I face the problem on both. I have already checked that DMA mode is selected in the IDE controllers' properties. On XP, uninstalling the IDE controllers and DVD drive from the Device Manager, rebooting and letting it install the drivers again fixed the problem for a while, but after a couple reboots, the problem used to come back. On Windows 7, even doing that is not fixing the problem. In fact, in Windows 7, the burning process doesn't even begin. Imgburn gets stuck on the first stage (of writing Lead-In), and it never progresses until I turn off / reset the computer. I checked the disc info after this happened, and the disc still shows empty and ready to be burned on, so it's obvious that it didn't even touch the disc. I have already had the drive replaced once by HP, but it didn't fix the problem. Do you guys have any suggestions? (Note that Windows Updates doesn't give any newer driver for the controllers, or any other components for that matter).

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• Windows 2008 RemoteAPP client disconnects within a matter of minutes

  - by Jeroen Wilke

  I'm having an odd problem with Windows 2008 TS, and remote applications specifically. The situation is as follows: TS idle timeout is disabled via GPO TS terminating disconnected sessions after 1hr (via GPO) My users can log on to the Terminal server, and get a full desktop, OR via rdp files that give access to a few remote applications. When a user connects to a full desktop, everything is fine and dandy, they will remain logged on indefinately, and when they disconnect the session is terminated after an hour. however, when a user connects using a remote application link, the client seems to disconnect after only a few minutes of inactivity, when you click the window, the session reconnects. EventID's on TS server: 4779: This event is generated when a user disconnects from an existing Terminal Services session, or when a user switches away from an existing destop using Fast User Switching. 4778 : This event is generated when a user reconnects to an existing Terminal Services session, or when a user switches to an existing desktop using Fast User Switching users are connecting directly to 3389, not using a TS-gateway at the moment. This behavior is consistent on different clients that we have, Full desktop is fine, RemoteAPP constantly disconnects. The .rdp file used doesn't list any interesting parameters, aside from what application to launch, and where to find it. Can someone explain to me how there can be a difference in behaviour between full desktop, and remoteapp ? since essentially they use the exact same client ? Regards Jeroen

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• Why do AWS spot-instance prices spike above the "on demand" pricing?

  - by Laykes

  Amazon Pricing on Spot Instance Inconsistencies This is something which will be best explained through screenshots of a historical chart of instance pricings. If you look at a lot of the instance prices for spot instances, you will notice regular patterns of spikes. See here: As you can see, the price for this compute medium instance, regularly spikes above the on demand price. A c1.medium instance (on demand), would only cost $0.186 per hour. But for a period of a few weeks, in zone B, the price would regularly spike to $1.20. This is some 6 times the actual on demand price. It's also not isolated. If you look at zone-b again for small instances, there is a similar, spike frequently. Which goes 4x the on demand pricing. Does anyone know why this happens? Here are a few suggestions Someone entered $1.2 instead of $0.12 (I would discount this since it happened 20 times over the space of 3 weeks). Amazon regularly artifically inflate their prices by bidding on their own instances to get the most bang for their buck. (I would discount this since it would be ridiculous and bad business) Some company launched 1000 servers at once, and wants to make sure that they all launch. (I would discount this since they would presumably launch them at a price which would be below the minimum on demand price. Why would you pay above on demand for a single server?). It's a bug in their reporting?

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• saslauthd authentication error

  - by James

  My server has developed an expected problem where I am unable to connect from a mail client. I've looked at the server logs and the only thing that looks to identify a problem are events like the following: Nov 23 18:32:43 hig3 dovecot: imap-login: Login: user=, method=PLAIN, rip=xxxxxxxx, lip=xxxxxxx, TLS Nov 23 18:32:55 hig3 postfix/smtpd[11653]: connect from xxxxxxx.co.uk[xxxxxxx] Nov 23 18:32:55 hig3 postfix/smtpd[11653]: warning: SASL authentication failure: cannot connect to saslauthd server: No such file or directory Nov 23 18:32:55 hig3 postfix/smtpd[11653]: warning: xxxxxxx.co.uk[xxxxxxxx]: SASL LOGIN authentication failed: generic failure Nov 23 18:32:56 hig3 postfix/smtpd[11653]: lost connection after AUTH from xxxxxxx.co.uk[xxxxxxx] Nov 23 18:32:56 hig3 postfix/smtpd[11653]: disconnect from xxxxxxx.co.uk[xxxxxxx] The problem is unusual, because just half an hour previously at my office, I was not being prompted for a correct username and password in my mail client. I haven't made any changes to the server, so I can't understand what would have happened to make this error occur. Searches for the error messages yield various results, with 'fixes' that I'm uncertain of (obviously don't want to make it worse or fix something that isn't broken). When I run testsaslauthd -u xxxxx -p xxxxxx I also get the following result: connect() : No such file or directory But when I run testsaslauthd -u xxxxx -p xxxxxx -f /var/spool/postfix/var/run/saslauthd/mux -s smtp I get: 0: OK "Success." I found those commands on another forum and am not entirely sure what they mean, but I'm hoping they might give an indication of where the problem might lie. If it makes any difference, I'm running Ubuntu 10.04.1, Postfix 2.7.0 and Webmin/ Virtualmin.

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• Xbox360 Universal Media Remote - out of sync?

  - by Traveling Tech Guy

  Hi, I have the Universal Media Remote from Microsoft, which was included with my HD-DVD package. I've been using it for over a year to watch videos/DVDs on my Xbox360 and it saved me the hassle of navigating with the game controller (which turns itself off every 5 minutes).All of a sudden (it didn't fall or suffer any severe trauma), it does not communicate with the Xbox anymore: it is on, I replaced batteries several times, but the Xbox does not respond to commands. The TV does - volume, channels, etc. - but I need the Xbox functionality.As far as I can see, there's no way to sync the remote with the Xbox - it lacks that small sync button that the game controllers have.I called Microsoft Support and spoke for an hour to someone who, I guess didn't know what to do at all. Bottom line - since it's been over a year, they won't fix/replace it - I have to get a new one.Before I do (if I do), I need to know if there's anything I can do with the existing remote, and will I have the same problem with a new one (i.e. the problem is with the Xbox itself)? Thanks!

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• Smart Array P400 battery failure

  - by RobIII

  The P400 Smart Array controller in my HP DL380G5 is indicating: Battery Status: Failed, Replace Battery 1 in the System Management Homepage. Also the IML indicates: POST Error: 1794-Drive Array - Array Accelerator Battery Charge Low I do have several replacement batteries (actually, several controllers including batteries) lying around at work but never had to actually replace one. I am wondering if the battery replacement (swap) could be done hot or if I need to take down my server to do the battery replacement. I have replaced other spare parts like fans and drives before and all those can be replaced hot. I just don't know about the battery of the P400 Smart Array controller. Any help would be appreciated. EDIT1 For those interested: straight from the horse's mouth: With thanks to Frands Hansen pointing it out here. EDIT2 In the end I did just power down, to be on the safe side and because the manual says so, and replace the battery. Couldn't be easier. Unplugged the old one of the end of the cable (not the end connected to the controller) and reconnected a spare one. The replaced battery is now in the server for about an hour and currently (still) recharging. I'm assuming all will end wel.

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• Drobo FS vs. MacBook Pro: Finder works, Drobo Dashboard doesn't

  - by dash-tom-bang

  Does anyone have any experience with the new Drobo FS, specifically using it from a MacBook Pro? My experience thus far is this: Set up the Drobo Dashboard software (hereinafter called simply 'Dashboard') on my WinXP machine, which is hard-wired to the network to do the data migration from my NAS-that's-being-replaced (a 250G SimpleShare which works well enough but I was always afraid of losing the one disk). The Dashboard seems to work ok, except that the DroboCopy function doesn't work at all. This is the backup solution, which I can configure, and if I launch it (e.g. to back up from the old NAS to the Drobo) it spins the NAS, seeking the drive all over hell and creation, until finally giving up an hour+ later with zero files copied. Selecting only a subset of the data yields the same effect albeit more quickly. On my Mac I installed the Dashboard software too, since most of my fiddling with the device will be from my couch in the living room. Finder connects to the box just fine, fwiw, but Dashboard just sits there, "waiting for connection." This is considerably more bothersome than the above paragraph, but I figured I'd give whatever information I have. Drobo is insisting that I send them this "Debug Log" file that their software generates. Does anyone know what's in it? It's encrypted and they won't tell me, which spooks me just a bit; not like I'm terribly concerned about privacy but I don't want to be sending personal information out to every clown who says they "need" it in order to help me. thanks a ton, -tom!

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• My hard drive seems to be overheating... what should I do?

  - by George Edison

  After a cold boot, the hard drive in my notebook jumps to 56? within an hour or so of idling. Is 56? a cause for alarm? Notes: The notebook is on a flat desk and none of the vents are obstructed. The video card is currently at 55? and the CPU at 50?. It's a Western Digital 250GB hard drive. SMART reports the drive healthy but does warn that: Edit: this problem had a very surprise ending. I inverted the notebook and unscrewed some of the panels on the back (there was one covering the hard drive, and one that provided access to the memory). I couldn't see any dust, so I simply screwed everything back together and powered it on... and it worked! The temperature is now staying at 46?, and it feels notable cooler to the touch. So I can only assume that some internal fan was malfunctioning or something. Whatever the case, it's working now so I won't complain. Edit: I have an SSD now, so temperature isn't as big an issue as it was when I had a mechanical drive.

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• Sharing large (multi-Gb) files with clients

  - by Tim Long

  I wasn't sure if this was the best place for this question, but I think it is squarely in the realm of the IT admin so that's the reason I put it here. We need to share large files (several Gigabytes) with external clients. We need a simple way of reliably and automatically publishing these files so that clients can then download them. Our organization has Windows desktops and a Windows SBS 2011 server. Sharing from our server is probably suboptimal from the client's perspective, because of the low upstream bandwidth of typical ADSL (around 1 Mbps) - it would take all day (9 hours for a 4Gb file) for the client to download the file. Uploading to a 3rd party sever is good for the client but painful for us, because we then have to deal with a multi-hour upload. Uploading to a third-part server would be less problematic if it could be made reliable and automatic, e.g. something like a Groove/SharePoint Workspace, simply drop the file in and wait for it to synchronize - but Groove has a 2Gb limit which is not big enough. So ideally I'd like a service with the following attributes: Must work for files of at least 5Gb, preferably 10Gb Once the transfer is started, it must be reliable (i.e. not sensitive to disconnections and service outages) and completely automatic Ideally, the sender would get a notification when the transfer completes. Has to work with Windows based systems. Any suggestions?

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• How To Fix Samba File Permission Issues in Mac OSX

  - by user1867768

  I've had this problem for a long time, here is the basics of it... I use a mixed environment of Windows 7/8 computers with Mac OSX Lion/Mountain Lion. Whenever a Windows computer creates a file on a SMB share on the Mac it no longer has group permissions, only the person who created or updated it can access it. My solution has been to go onto the Mac system and reset permissions for the entire directory structure then everyone can see it again. About the only thing on this that I can find was for OSX pre Snow Leopard that mentioned editing the SMB.CONF file to fix their particular problem (similar to mine, http://www.gladsheim.com/blog/2009/09/19/osx-leopard-and-samba-permissions/). The problem is that now Lion and Mountion Lion no longer have an SMB.CONF file (another web search pointed to the com.apple.smbd.plist (http://kidsreturn.org/?s=smb.conf) but it's an XML file now and I'm not clear on what should be done to THAT to fix the problem. So, short of me writing an Applescript to run every hour to fix permissions, does anyone know a solution to this very frustrating problem? Thank you in advance for any advice or solutions you can offer!

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• RSA keys - virtual hosts

  - by Bosworth99

  Pardon my noobness, but I just got started with VPS (linux) hosting; setting up passwordless ssh for multiple users has proved to be kind of a pain. Currently I'm the single user of this ubuntu 10.04 LTS VPS (linode.com). I was able to establish a single rsa passkey under my home/user/.ssh/authorized_keys location. Fine. PuTTy works as expected, and Filezilla (sftp) links up as required. I've been working on a single site that this user owns, and thats not been a problem. Now, I want to set up some other sites, and I've chosen Webmin with the VirtualMin plugin to make this work. I made another user (or, rather, virtualmin did), but I've been unable to get FileZilla to link up to this new user. Could anyone with experience here explain what the setup is supposed to look like? IE - can I use a single rsa key pair for all accounts (if, for example, I give ownership of files to the original user?). Or is it standard practice to create a separate key pair for each user, and establish a separate putty/filezilla login for each? I've spent enough time dinking around with this to be frustrated. "Sever rejected the provided key" error sucks after the fifth hour. I'm about to set up an ftp server and call it a day. Any thoughts would be most welcome -

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• WS2008 NTP - Using time.windows.com,0x9 - Time always skewed forwards

  - by David

  I have a domain controller configured to use time.windows.com (with 0x09 flags set). I've noticed that frequently the systems' clock is fast - it varies from 10 minutes to even 45 minutes. I always have to keep resetting the system date/time back to what it should be. When I run "w32tm /query /source" it tells me it's using time.windows.com, and obviously I trust Microsoft not to serve incorrect times, but why is my server's clock fast? EDIT: There are a few Time-Service events in the System log: Event ID: 142 Message: The time service has stopped advertising as a time source because the local clock is not synchronized. Event ID: 139 Message: The time service has started advertising as a time source. These two messages appear in pairs every hour or so. Event 142 appears 14 to 16 minutes after 139 appears. Going back a few months, these events appear: Event ID: 35 Message: The time service is now synchronizing the system time with the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123-65.55.21.21:123). Event ID: 37 Message: The time provider NtpClient is currently receiving valid time data from time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123-65.55.21.21:123). Event ID: 47 Message: Time Provider NtpClient: No valid response has been received from manually configured peer time.windows.com,0x9 after 8 attempts to contact it. This peer will be discarded as a time source and NtpClient will attempt to discover a new peer with this DNS name. The error was: The time sample was rejected because: The peer is not synchronized, or it has been too long since the peer's last synchronization. These three events only appear once in the log, back in October.

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• Installed Paragon HFS+ for Windows 8, now my pc won't recognize the external firewire drive

  - by Steve

  I'm not incredibly knowledgeable about computers and I really need some help. Just got a Seagate external firewire drive this morning. I downloaded the necessary pc driver (Paragon HFS+ for Windows 8) through their website per the instructions that came with the drive. After installation, I restarted and the pc recognized the firewire drive just fine. About three hours into copying files from my pc to the firewire drive, it gave me an error and told me the files couldn't be copied. When I clicked to get out of the message, the computer crashed. After an hour of it trying to repair itself in safe mode, it restored me to an earlier version before the system crashed. Here's my current dilemma: The Paragon HFS+ is still showing up in my programs as installed, but the Device Manager is not recognizing the drive. When I try to uninstall and reinstall Paragon, it interrupts me with a message saying "The setup must update files or services that cannot be updated while the system is running" and basically gives me the finger. I have no idea what to do now, as it won't let me uninstall and reinstall Paragon, and I have no idea why it crashed my computer in the first place. Is there possibly another Mac - PC firewire driver I can try downloading instead? I really don't know what I'm doing and any help would be greatly appreciated.

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