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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • Silverlight for Windows Embedded tutorial (step 4)

    - by Valter Minute
    I’m back with my Silverlight for Windows Embedded tutorial. Sorry for the long delay between step 3 and step 4, the MVP summit and some work related issue prevented me from working on the tutorial during the last weeks. In our first,  second and third tutorial steps we implemented some very simple applications, just to understand the basic structure of a Silverlight for Windows Embedded application, learn how to handle events and how to operate on images. In this third step our sample application will be slightly more complicated, to introduce two new topics: list boxes and custom control. We will also learn how to create controls at runtime. I choose to explain those topics together and provide a sample a bit more complicated than usual just to start to give the feeling of how a “real” Silverlight for Windows Embedded application is organized. As usual we can start using Expression Blend to define our main page. In this case we will have a listbox and a textblock. Here’s the XAML code: <UserControl xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" x:Class="ListDemo.Page" Width="640" Height="480" x:Name="ListPage" xmlns:ListDemo="clr-namespace:ListDemo">   <Grid x:Name="LayoutRoot" Background="White"> <ListBox Margin="19,57,19,66" x:Name="FileList" SelectionChanged="Filelist_SelectionChanged"/> <TextBlock Height="35" Margin="19,8,19,0" VerticalAlignment="Top" TextWrapping="Wrap" x:Name="CurrentDir" Text="TextBlock" FontSize="20"/> </Grid> </UserControl> In our listbox we will load a list of directories, starting from the filesystem root (there are no drives in Windows CE, the filesystem has a single root named “\”). When the user clicks on an item inside the list, the corresponding directory path will be displayed in the TextBlock object and the subdirectories of the selected branch will be shown inside the list. As you can see we declared an event handler for the SelectionChanged event of our listbox. We also used a different font size for the TextBlock, to make it more readable. XAML and Expression Blend allow you to customize your UI pretty heavily, experiment with the tools and discover how you can completely change the aspect of your application without changing a single line of code! Inside our ListBox we want to insert the directory presenting a nice icon and their name, just like you are used to see them inside Windows 7 file explorer, for example. To get this we will define a user control. This is a custom object that will behave like “regular” Silverlight for Windows Embedded objects inside our application. First of all we have to define the look of our custom control, named DirectoryItem, using XAML: <UserControl xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" mc:Ignorable="d" x:Class="ListDemo.DirectoryItem" Width="500" Height="80">   <StackPanel x:Name="LayoutRoot" Orientation="Horizontal"> <Canvas Width="31.6667" Height="45.9583" Margin="10,10,10,10" RenderTransformOrigin="0.5,0.5"> <Canvas.RenderTransform> <TransformGroup> <ScaleTransform/> <SkewTransform/> <RotateTransform Angle="-31.27"/> <TranslateTransform/> </TransformGroup> </Canvas.RenderTransform> <Rectangle Width="31.6667" Height="45.8414" Canvas.Left="0" Canvas.Top="0.116943" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142631,0.75344" EndPoint="1.01886,0.75344"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142631" CenterY="0.75344" AngleX="19.3128" AngleY="0"/> <RotateTransform CenterX="0.142631" CenterY="0.75344" Angle="-35.3436"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FF7B6802" Offset="0"/> <GradientStop Color="#FFF3D42C" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="29.8441" Height="43.1517" Canvas.Left="0.569519" Canvas.Top="1.05249" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142632,0.753441" EndPoint="1.01886,0.753441"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142632" CenterY="0.753441" AngleX="19.3127" AngleY="0"/> <RotateTransform CenterX="0.142632" CenterY="0.753441" Angle="-35.3437"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FFCDCDCD" Offset="0.0833333"/> <GradientStop Color="#FFFFFFFF" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="29.8441" Height="43.1517" Canvas.Left="0.455627" Canvas.Top="2.28036" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142631,0.75344" EndPoint="1.01886,0.75344"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142631" CenterY="0.75344" AngleX="19.3128" AngleY="0"/> <RotateTransform CenterX="0.142631" CenterY="0.75344" Angle="-35.3436"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FFCDCDCD" Offset="0.0833333"/> <GradientStop Color="#FFFFFFFF" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="29.8441" Height="43.1517" Canvas.Left="0.455627" Canvas.Top="1.34485" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142631,0.75344" EndPoint="1.01886,0.75344"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142631" CenterY="0.75344" AngleX="19.3128" AngleY="0"/> <RotateTransform CenterX="0.142631" CenterY="0.75344" Angle="-35.3436"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FFCDCDCD" Offset="0.0833333"/> <GradientStop Color="#FFFFFFFF" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="26.4269" Height="45.8414" Canvas.Left="0.227798" Canvas.Top="0" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142631,0.75344" EndPoint="1.01886,0.75344"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142631" CenterY="0.75344" AngleX="19.3127" AngleY="0"/> <RotateTransform CenterX="0.142631" CenterY="0.75344" Angle="-35.3436"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FF7B6802" Offset="0"/> <GradientStop Color="#FFF3D42C" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="1.25301" Height="45.8414" Canvas.Left="1.70862" Canvas.Top="0.116943" Stretch="Fill" Fill="#FFEBFF07"/> </Canvas> <TextBlock Height="80" x:Name="Name" Width="448" TextWrapping="Wrap" VerticalAlignment="Center" FontSize="24" Text="Directory"/> </StackPanel> </UserControl> As you can see, this XAML contains many graphic elements. Those elements are used to design the folder icon. The original drawing has been designed in Expression Design and then exported as XAML. In Silverlight for Windows Embedded you can use vector images. This means that your images will look good even when scaled or rotated. In our DirectoryItem custom control we have a TextBlock named Name, that will be used to display….(suspense)…. the directory name (I’m too lazy to invent fancy names for controls, and using “boring” intuitive names will make code more readable, I hope!). Now that we have some XAML code, we may execute XAML2CPP to generate part of the aplication code for us. We should then add references to our XAML2CPP generated resource file and include in our code and add a reference to the XAML runtime library to our sources file (you can follow the instruction of the first tutorial step to do that), To generate the code used in this tutorial you need XAML2CPP ver 1.0.1.0, that is downloadable here: http://geekswithblogs.net/WindowsEmbeddedCookbook/archive/2010/03/08/xaml2cpp-1.0.1.0.aspx We can now create our usual simple Win32 application inside Platform Builder, using the same step described in the first chapter of this tutorial (http://geekswithblogs.net/WindowsEmbeddedCookbook/archive/2009/10/01/silverlight-for-embedded-tutorial.aspx). We can declare a class for our main page, deriving it from the template that XAML2CPP generated for us: class ListPage : public TListPage<ListPage> { ... } We will see the ListPage class code in a short time, but before we will see the code of our DirectoryItem user control. This object will be used to populate our list, one item for each directory. To declare a user control things are a bit more complicated (but also in this case XAML2CPP will write most of the “boilerplate” code for use. To interact with a user control you should declare an interface. An interface defines the functions of a user control that can be called inside the application code. Our custom control is currently quite simple and we just need some member functions to store and retrieve a full pathname inside our control. The control will display just the last part of the path inside the control. An interface is declared as a C++ class that has only abstract virtual members. It should also have an UUID associated with it. UUID means Universal Unique IDentifier and it’s a 128 bit number that will identify our interface without the need of specifying its fully qualified name. UUIDs are used to identify COM interfaces and, as we discovered in chapter one, Silverlight for Windows Embedded is based on COM or, at least, provides a COM-like Application Programming Interface (API). Here’s the declaration of the DirectoryItem interface: class __declspec(novtable,uuid("{D38C66E5-2725-4111-B422-D75B32AA8702}")) IDirectoryItem : public IXRCustomUserControl { public:   virtual HRESULT SetFullPath(BSTR fullpath) = 0; virtual HRESULT GetFullPath(BSTR* retval) = 0; }; The interface is derived from IXRCustomControl, this will allow us to add our object to a XAML tree. It declares the two functions needed to set and get the full path, but don’t implement them. Implementation will be done inside the control class. The interface only defines the functions of our control class that are accessible from the outside. It’s a sort of “contract” between our control and the applications that will use it. We must support what’s inside the contract and the application code should know nothing else about our own control. To reference our interface we will use the UUID, to make code more readable we can declare a #define in this way: #define IID_IDirectoryItem __uuidof(IDirectoryItem) Silverlight for Windows Embedded objects (like COM objects) use a reference counting mechanism to handle object destruction. Every time you store a pointer to an object you should call its AddRef function and every time you no longer need that pointer you should call Release. The object keeps an internal counter, incremented for each AddRef and decremented on Release. When the counter reaches 0, the object is destroyed. Managing reference counting in our code can be quite complicated and, since we are lazy (I am, at least!), we will use a great feature of Silverlight for Windows Embedded: smart pointers.A smart pointer can be connected to a Silverlight for Windows Embedded object and manages its reference counting. To declare a smart pointer we must use the XRPtr template: typedef XRPtr<IDirectoryItem> IDirectoryItemPtr; Now that we have defined our interface, it’s time to implement our user control class. XAML2CPP has implemented a class for us, and we have only to derive our class from it, defining the main class and interface of our new custom control: class DirectoryItem : public DirectoryItemUserControlRegister<DirectoryItem,IDirectoryItem> { ... } XAML2CPP has generated some code for us to support the user control, we don’t have to mind too much about that code, since it will be generated (or written by hand, if you like) always in the same way, for every user control. But knowing how does this works “under the hood” is still useful to understand the architecture of Silverlight for Windows Embedded. Our base class declaration is a bit more complex than the one we used for a simple page in the previous chapters: template <class A,class B> class DirectoryItemUserControlRegister : public XRCustomUserControlImpl<A,B>,public TDirectoryItem<A,XAML2CPPUserControl> { ... } This class derives from the XAML2CPP generated template class, like the ListPage class, but it uses XAML2CPPUserControl for the implementation of some features. This class shares the same ancestor of XAML2CPPPage (base class for “regular” XAML pages), XAML2CPPBase, implements binding of member variables and event handlers but, instead of loading and creating its own XAML tree, it attaches to an existing one. The XAML tree (and UI) of our custom control is created and loaded by the XRCustomUserControlImpl class. This class is part of the Silverlight for Windows Embedded framework and implements most of the functions needed to build-up a custom control in Silverlight (the guys that developed Silverlight for Windows Embedded seem to care about lazy programmers!). We have just to initialize it, providing our class (DirectoryItem) and interface (IDirectoryItem). Our user control class has also a static member: protected:   static HINSTANCE hInstance; This is used to store the HINSTANCE of the modules that contain our user control class. I don’t like this implementation, but I can’t find a better one, so if somebody has good ideas about how to handle the HINSTANCE object, I’ll be happy to hear suggestions! It also implements two static members required by XRCustomUserControlImpl. The first one is used to load the XAML UI of our custom control: static HRESULT GetXamlSource(XRXamlSource* pXamlSource) { pXamlSource->SetResource(hInstance,TEXT("XAML"),IDR_XAML_DirectoryItem); return S_OK; }   It initializes a XRXamlSource object, connecting it to the XAML resource that XAML2CPP has included in our resource script. The other method is used to register our custom control, allowing Silverlight for Windows Embedded to create it when it load some XAML or when an application creates a new control at runtime (more about this later): static HRESULT Register() { return XRCustomUserControlImpl<A,B>::Register(__uuidof(B), L"DirectoryItem", L"clr-namespace:DirectoryItemNamespace"); } To register our control we should provide its interface UUID, the name of the corresponding element in the XAML tree and its current namespace (namespaces compatible with Silverlight must use the “clr-namespace” prefix. We may also register additional properties for our objects, allowing them to be loaded and saved inside XAML. In this case we have no permanent properties and the Register method will just register our control. An additional static method is implemented to allow easy registration of our custom control inside our application WinMain function: static HRESULT RegisterUserControl(HINSTANCE hInstance) { DirectoryItemUserControlRegister::hInstance=hInstance; return DirectoryItemUserControlRegister<A,B>::Register(); } Now our control is registered and we will be able to create it using the Silverlight for Windows Embedded runtime functions. But we need to bind our members and event handlers to have them available like we are used to do for other XAML2CPP generated objects. To bind events and members we need to implement the On_Loaded function: virtual HRESULT OnLoaded(__in IXRDependencyObject* pRoot) { HRESULT retcode; IXRApplicationPtr app; if (FAILED(retcode=GetXRApplicationInstance(&app))) return retcode; return ((A*)this)->Init(pRoot,hInstance,app); } This function will call the XAML2CPPUserControl::Init member that will connect the “root” member with the XAML sub tree that has been created for our control and then calls BindObjects and BindEvents to bind members and events to our code. Now we can go back to our application code (the code that you’ll have to actually write) to see the contents of our DirectoryItem class: class DirectoryItem : public DirectoryItemUserControlRegister<DirectoryItem,IDirectoryItem> { protected:   WCHAR fullpath[_MAX_PATH+1];   public:   DirectoryItem() { *fullpath=0; }   virtual HRESULT SetFullPath(BSTR fullpath) { wcscpy_s(this->fullpath,fullpath);   WCHAR* p=fullpath;   for(WCHAR*q=wcsstr(p,L"\\");q;p=q+1,q=wcsstr(p,L"\\")) ;   Name->SetText(p); return S_OK; }   virtual HRESULT GetFullPath(BSTR* retval) { *retval=SysAllocString(fullpath); return S_OK; } }; It’s pretty easy and contains a fullpath member (used to store that path of the directory connected with the user control) and the implementation of the two interface members that can be used to set and retrieve the path. The SetFullPath member parses the full path and displays just the last branch directory name inside the “Name” TextBlock object. As you can see, implementing a user control in Silverlight for Windows Embedded is not too complex and using XAML also for the UI of the control allows us to re-use the same mechanisms that we learnt and used in the previous steps of our tutorial. Now let’s see how the main page is managed by the ListPage class. class ListPage : public TListPage<ListPage> { protected:   // current path TCHAR curpath[_MAX_PATH+1]; It has a member named “curpath” that is used to store the current directory. It’s initialized inside the constructor: ListPage() { *curpath=0; } And it’s value is displayed inside the “CurrentDir” TextBlock inside the initialization function: virtual HRESULT Init(HINSTANCE hInstance,IXRApplication* app) { HRESULT retcode;   if (FAILED(retcode=TListPage<ListPage>::Init(hInstance,app))) return retcode;   CurrentDir->SetText(L"\\"); return S_OK; } The FillFileList function is used to enumerate subdirectories of the current dir and add entries for each one inside the list box that fills most of the client area of our main page: HRESULT FillFileList() { HRESULT retcode; IXRItemCollectionPtr items; IXRApplicationPtr app;   if (FAILED(retcode=GetXRApplicationInstance(&app))) return retcode; // retrieves the items contained in the listbox if (FAILED(retcode=FileList->GetItems(&items))) return retcode;   // clears the list if (FAILED(retcode=items->Clear())) return retcode;   // enumerates files and directory in the current path WCHAR filemask[_MAX_PATH+1];   wcscpy_s(filemask,curpath); wcscat_s(filemask,L"\\*.*");   WIN32_FIND_DATA finddata; HANDLE findhandle;   findhandle=FindFirstFile(filemask,&finddata);   // the directory is empty? if (findhandle==INVALID_HANDLE_VALUE) return S_OK;   do { if (finddata.dwFileAttributes&=FILE_ATTRIBUTE_DIRECTORY) { IXRListBoxItemPtr listboxitem;   // add a new item to the listbox if (FAILED(retcode=app->CreateObject(IID_IXRListBoxItem,&listboxitem))) { FindClose(findhandle); return retcode; }   if (FAILED(retcode=items->Add(listboxitem,NULL))) { FindClose(findhandle); return retcode; }   IDirectoryItemPtr directoryitem;   if (FAILED(retcode=app->CreateObject(IID_IDirectoryItem,&directoryitem))) { FindClose(findhandle); return retcode; }   WCHAR fullpath[_MAX_PATH+1];   wcscpy_s(fullpath,curpath); wcscat_s(fullpath,L"\\"); wcscat_s(fullpath,finddata.cFileName);   if (FAILED(retcode=directoryitem->SetFullPath(fullpath))) { FindClose(findhandle); return retcode; }   XAML2CPPXRValue value((IXRDependencyObject*)directoryitem);   if (FAILED(retcode=listboxitem->SetContent(&value))) { FindClose(findhandle); return retcode; } } } while (FindNextFile(findhandle,&finddata));   FindClose(findhandle); return S_OK; } This functions retrieve a pointer to the collection of the items contained in the directory listbox. The IXRItemCollection interface is used by listboxes and comboboxes and allow you to clear the list (using Clear(), as our function does at the beginning) and change its contents by adding and removing elements. This function uses the FindFirstFile/FindNextFile functions to enumerate all the objects inside our current directory and for each subdirectory creates a IXRListBoxItem object. You can insert any kind of control inside a list box, you don’t need a IXRListBoxItem, but using it will allow you to handle the selected state of an item, highlighting it inside the list. The function creates a list box item using the CreateObject function of XRApplication. The same function is then used to create an instance of our custom control. The function returns a pointer to the control IDirectoryItem interface and we can use it to store the directory full path inside the object and add it as content of the IXRListBox item object, adding it to the listbox contents. The listbox generates an event (SelectionChanged) each time the user clicks on one of the items contained in the listbox. We implement an event handler for that event and use it to change our current directory and repopulate the listbox. The current directory full path will be displayed in the TextBlock: HRESULT Filelist_SelectionChanged(IXRDependencyObject* source,XRSelectionChangedEventArgs* args) { HRESULT retcode;   IXRListBoxItemPtr listboxitem;   if (!args->pAddedItem) return S_OK;   if (FAILED(retcode=args->pAddedItem->QueryInterface(IID_IXRListBoxItem,(void**)&listboxitem))) return retcode;   XRValue content; if (FAILED(retcode=listboxitem->GetContent(&content))) return retcode;   if (content.vType!=VTYPE_OBJECT) return E_FAIL;   IDirectoryItemPtr directoryitem;   if (FAILED(retcode=content.pObjectVal->QueryInterface(IID_IDirectoryItem,(void**)&directoryitem))) return retcode;   content.pObjectVal->Release(); content.pObjectVal=NULL;   BSTR fullpath=NULL;   if (FAILED(retcode=directoryitem->GetFullPath(&fullpath))) return retcode;   CurrentDir->SetText(fullpath);   wcscpy_s(curpath,fullpath); FillFileList(); SysFreeString(fullpath);     return S_OK; } }; The function uses the pAddedItem member of the XRSelectionChangedEventArgs object to retrieve the currently selected item, converts it to a IXRListBoxItem interface using QueryInterface, and then retrives its contents (IDirectoryItem object). Using the GetFullPath method we can get the full path of our selected directory and assing it to the curdir member. A call to FillFileList will update the listbox contents, displaying the list of subdirectories of the selected folder. To build our sample we just need to add code to our WinMain function: int WINAPI WinMain(HINSTANCE hInstance, HINSTANCE hPrevInstance, LPTSTR lpCmdLine, int nCmdShow) { if (!XamlRuntimeInitialize()) return -1;   HRESULT retcode;   IXRApplicationPtr app; if (FAILED(retcode=GetXRApplicationInstance(&app))) return -1;   if (FAILED(retcode=DirectoryItem::RegisterUserControl(hInstance))) return retcode;   ListPage page;   if (FAILED(page.Init(hInstance,app))) return -1;   page.FillFileList();   UINT exitcode;   if (FAILED(page.GetVisualHost()->StartDialog(&exitcode))) return -1;   return 0; } This code is very similar to the one of the WinMains of our previous samples. The main differences are that we register our custom control (you should do that as soon as you have initialized the XAML runtime) and call FillFileList after the initialization of our ListPage object to load the contents of the root folder of our device inside the listbox. As usual you can download the full sample source code from here: http://cid-9b7b0aefe3514dc5.skydrive.live.com/self.aspx/.Public/ListBoxTest.zip

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  • Installing .NET Framework 4 Client Profile breaks Windows Update

    - by Richard
    I have a Samsung NC-10 netbook with a fresh install of Windows 7 Home Premium 32-bit (it only had 2GB). If Microsoft .NET Framework 4 Client Profile is installed on it, Windows Update will always return error code 8024402F ("Windows Update encountered an unknown error"). As soon as I uninstall it, Windows Update works just fine again. Out of the four computers in this house, only this netbook has the problem. My question is: How can I get the .NET Framework 4 Client Profile installed on my netbook and continue to have a functioning Windows Update? ----- More information ----- The hard-drive recently died on my netbook so I replaced it with a nice new SSD and did a fresh installation of Windows 7 Home Premium (SP1) - along with all the updates. At some point I found that, when I ran Windows Update, I was greeted with error code 8024402F ("Windows Update encountered an unknown error"). Looking in C:\Windows\WindowsUpdate.log, I saw the following issue: WARNING: ECP: Failed to validate cab file digest downloaded from http://download.windowsupdate.com/msdownload/update/software/dflt/2012/02/4913552_4a5c9563d1f58c77f30d0d5c9999e4b8bff3ab21.cab with error 0x80091007 WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 0, Old Count = 3 FATAL: ProcessCoreMetadata did not return any update to be committed WARNING: Sync of Updates: 0x8024402f WARNING: SyncServerUpdatesInternal failed: 0x8024402f When I downloaded the CAB from the URL listed and opened it, it contained a file called 4913552.txt. A search on Google suggested that it's related to Microsoft .NET Framework 4 Client Profile. Other people had reported problems with it breaking Windows Update, but they were running Windows XP. I tried the steps outlined on the Microsoft site for this error code, but it reported that there was nothing wrong. I also found this superuser question, I tried all the answers listed but none of them made any difference. My router doesn't block ActiveX, changing my internet settings in IE made no difference, assuming it was a corrupted update repository didn't do anything (except wipe my update history), my date and time was correct, switching to Google's DNS didn't work and neither did disabling IPv6. Figuring that this update was corrupted, I repaired it and nothing changed. In desperation I un-installed it and Windows Update started working again! Brilliant! I then downloaded the full version from the Microsoft website, installed it and, thankfully, Windows Update continued to work just fine. A week later I turn on my netbook and Windows Update is broken again with exactly the same error message and log entries as before. Repairing .NET Framework 4 Client Profile did nothing, removing it entirely solved the problem again. Thinking this might be some odd Windows installation issue, I formatted the hard-drive and re-installed Windows. Same problem as before - as soon as .NET Framework 4 Client Profile ended up on the netbook, Windows Update stopped working and reported error 8024402F. As soon as it was un-installed, everything worked just fine again. There are three other machines in this house and all of them have working Windows Update and this Client Profile. Does anyone know why it causes this netbook to break and, more importantly, how I can fix it?

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  • Tools and Utilities for the .NET Developer

    - by mbcrump
    Tweet this list! Add a link to my site to your bookmarks to quickly find this page again! Add me to twitter! This is a list of the tools/utilities that I use to do my job/hobby. I wanted this page to load fast and contain information that only you care about. If I have missed a tool that you like, feel free to contact me and I will add it to the list. Also, this list took a lot of time to complete. Please do not steal my work, if you like the page then please link back to my site. I will keep the links/information updated as new tools/utilities are created.  Windows/.NET Development – This is a list of tools that any Windows/.NET developer should have in his bag. I have used at some point in my career everything listed on this page and below is the tools worth keeping. Name Description License AnkhSVN Subversion support for Visual Studio. It also works with VS2010. Free Aurora XAML Designer One of the best XAML creation tools available. Has a ton of built in templates that you can copy/paste into VS2010. COST/Trial BeyondCompare Beyond Compare 3 is the ideal tool for comparing files and folders on your Windows or Linux system. Visualize changes in your code and carefully reconcile them. COST/Trial BuildIT Automated Task Tool Its main purpose is to automate tasks, whether it is the final packaging of a product, an automated daily build, maybe sending out a mailing list, even backing-up files. Free C Sharper for VB Convert VB to C#. COST CLRProfiler Analyze and improve the behavior of your .NET app. Free CodeRush Direct competitor to ReSharper, contains similar feature. This is one of those decide for yourself. COST/Trial Disk2VHD Disk2vhd is a utility that creates VHD (Virtual Hard Disk - Microsoft's Virtual Machine disk format) versions of physical disks for use in Microsoft Virtual PC or Microsoft Hyper-V virtual machines (VMs). Free Eazfuscator.NET Is a free obfuscator for .NET. The main purpose is to protect intellectual property of software. Free EQATEC Profiler Make your .NET app run faster. No source code changes are needed. Just point the profiler to your app, run the modified code, and get a visual report. COST Expression Studio 3/4 Comes with Web, Blend, Sketch Flow and more. You can create websites, produce beautiful XAML and more. COST/Trial Expresso The award-winning Expresso editor is equally suitable as a teaching tool for the beginning user of regular expressions or as a full-featured development environment for the experienced programmer or web designer with an extensive knowledge of regular expressions. Free Fiddler Fiddler is a web debugging proxy which logs all HTTP(s) traffic between your computer and the internet. Free Firebug Powerful Web development tool. If you build websites, you will need this. Free FxCop FxCop is an application that analyzes managed code assemblies (code that targets the .NET Framework common language runtime) and reports information about the assemblies, such as possible design, localization, performance, and security improvements. Free GAC Browser and Remover Easy way to remove multiple assemblies from the GAC. Assemblies registered by programs like Install Shield can also be removed. Free GAC Util The Global Assembly Cache tool allows you to view and manipulate the contents of the global assembly cache and download cache. Free HelpScribble Help Scribble is a full-featured, easy-to-use help authoring tool for creating help files from start to finish. You can create Win Help (.hlp) files, HTML Help (.chm) files, a printed manual and online documentation (on a web site) all from the same Help Scribble project. COST/Trial IETester IETester is a free Web Browser that allows you to have the rendering and JavaScript engines of IE9 preview, IE8, IE7 IE 6 and IE5.5 on Windows 7, Vista and XP, as well as the installed IE in the same process. Free iTextSharp iText# (iTextSharp) is a port of the iText open source java library for PDF generation written entirely in C# for the .NET platform. Use the iText mailing list to get support. Free Kaxaml Kaxaml is a lightweight XAML editor that gives you a "split view" so you can see both your XAML and your rendered content. Free LINQPad LinqPad lets you interactively query databases in a LINQ. Free Linquer Many programmers are familiar with SQL and will need a help in the transition to LINQ. Sometimes there are complicated queries to be written and Linqer can help by converting SQL scripts to LINQ. COST/Trial LiquidXML Liquid XML Studio 2010 is an advanced XML developers toolkit and IDE, containing all the tools needed for designing and developing XML schema and applications. COST/Trial Log4Net log4net is a tool to help the programmer output log statements to a variety of output targets. log4net is a port of the excellent log4j framework to the .NET runtime. We have kept the framework similar in spirit to the original log4j while taking advantage of new features in the .NET runtime. For more information on log4net see the features document. Free Microsoft Web Platform Installer The Microsoft Web Platform Installer 2.0 (Web PI) is a free tool that makes getting the latest components of the Microsoft Web Platform, including Internet Information Services (IIS), SQL Server Express, .NET Framework and Visual Web Developer easy. Free Mono Development Don't have Visual Studio - no problem! This is an open Source C# and .NET development environment for Linux, Windows, and Mac OS X Free Net Mass Downloader While it’s great that Microsoft has released the .NET Reference Source Code, you can only get it one file at a time while you’re debugging. If you’d like to batch download it for reading or to populate the cache, you’d have to write a program that instantiated and called each method in the Framework Class Library. Fortunately, .NET Mass Downloader comes to the rescue! Free nMap Nmap ("Network Mapper") is a free and open source (license) utility for network exploration or security auditing. Many systems and network administrators also find it useful for tasks such as network inventory, managing service upgrade schedules, and monitoring host or service uptime. Free NoScript (Firefox add-in) The NoScript Firefox extension provides extra protection for Firefox, Flock, Seamonkey and other Mozilla-based browsers: this free, open source add-on allows JavaScript, Java and Flash and other plug-ins to be executed only by trusted web sites of your choice (e.g. your online bank), and provides the most powerful Anti-XSS protection available in a browser. Free NotePad 2 Notepad2, a fast and light-weight Notepad-like text editor with syntax highlighting. This program can be run out of the box without installation, and does not touch your system's registry. Free PageSpy PageSpy is a small add-on for Internet Explorer that allows you to select any element within a webpage, select an option in the context menu, and view detailed information about both the coding behind the page and the element you selected. Free Phrase Express PhraseExpress manages your frequently used text snippets in customizable categories for quick access. Free PowerGui PowerGui is a free community for PowerGUI, a graphical user interface and script editor for Microsoft Windows PowerShell! Free Powershell Comes with Win7, but you can automate tasks by using the .NET Framework. Great for network admins. Free Process Explorer Ever wondered which program has a particular file or directory open? Now you can find out. Process Explorer shows you information about which handles and DLLs processes have opened or loaded. Also, included in the SysInterals Suite. Free Process Monitor Process Monitor is an advanced monitoring tool for Windows that shows real-time file system, Registry and process/thread activity. Free Reflector Explore and analyze compiled .NET assemblies, viewing them in C#, Visual Basic, and IL. This is an Essential for any .NET developer. Free Regular Expression Library Stuck on a Regular Expression but you think someone has already figured it out? Chances are they have. Free Regulator Regulator makes Regular Expressions easy. This is a must have for a .NET Developer. Free RenameMaestro RenameMaestro is probably the easiest batch file renamer you'll find to instantly rename multiple files COST ReSharper The one program that I cannot live without. Supports VS2010 and offers simple refactoring, code analysis/assistance/cleanup/templates. One of the few applications that is worth the $$$. COST/Trial ScrewTurn Wiki ScrewTurn Wiki allows you to create, manage and share wikis. A wiki is a collaboratively-edited, information-centered website: the most famous is Wikipedia. Free SharpDevelop What is #develop? SharpDevelop is a free IDE for C# and VB.NET projects on Microsoft's .NET platform. Free Show Me The Template Show Me The Template is a tool for exploring the templates, be their data, control or items panel, that comes with the controls built into WPF for all 6 themes. Free SnippetCompiler Compiles code snippets without opening Visual Studio. It does not support .NET 4. Free SQL Prompt SQL Prompt is a plug-in that increases how fast you can work with SQL. It provides code-completion for SQL server, reformatting, db schema information and snippets. Awesome! COST/Trial SQLinForm SQLinForm is an automatic SQL code formatter for all major databases  including ORACLE, SQL Server, DB2, UDB, Sybase, Informix, PostgreSQL, Teradata, MySQL, MS Access etc. with over 70 formatting options. COST/OnlineFree SSMS Tools SSMS Tools Pack is an add-in for Microsoft SQL Server Management Studio (SSMS) including SSMS Express. Free Storm STORM is a free and open source tool for testing web services. Free Telerik Code Convertor Convert code from VB to C Sharp and Vice Versa. Free TurtoiseSVN TortoiseSVN is a really easy to use Revision control / version control / source control software for Windows.Since it's not an integration for a specific IDE you can use it with whatever development tools you like. Free UltraEdit UltraEdit is the ideal text, HTML and hex editor, and an advanced PHP, Perl, Java and JavaScript editor for programmers. UltraEdit is also an XML editor including a tree-style XML parser. An industry-award winner, UltraEdit supports disk-based 64-bit file handling (standard) on 32-bit Windows platforms (Windows 2000 and later). COST/Trial Virtual Windows XP Comes with some W7 version and allows you to run WinXP along side W7. Free VirtualBox Virtualization by Sun Microsystems. You can virtualize Windows, Linux and more. Free Visual Log Parser SQL queries against a variety of log files and other system data sources. Free WinMerge WinMerge is an Open Source differencing and merging tool for Windows. WinMerge can compare both folders and files, presenting differences in a visual text format that is easy to understand and handle. Free Wireshark Wireshark is one of the best network protocol analyzer's for Unix and windows. This has been used several times to get me out of a bind. Free XML Notepad 07 Old, but still one of my favorite XML viewers. Free Productivity Tools – This is the list of tools that I use to save time or quickly navigate around Windows. Name Description License AutoHotKey Automate almost anything by sending keystrokes and mouse clicks. You can write a mouse or keyboard macro by hand or use the macro recorder. Free CLCL CLCL is clipboard caching utility. Free Ditto Ditto is an extension to the standard windows clipboard. It saves each item placed on the clipboard allowing you access to any of those items at a later time. Ditto allows you to save any type of information that can be put on the clipboard, text, images, html, custom formats, ..... Free Evernote Remember everything from notes to photos. It will synch between computers/devices. Free InfoRapid Inforapid is a search tool that will display all you search results in a html like browser. If you click on a word in that browser, it will start another search to the word you clicked on. Handy if you want to trackback something to it's true origin. The word you looked for will be highlighted in red. Clicking on the red word will open the containing file in a text based viewer. Clicking on any word in the opened document will start another search on that word. Free KatMouse The prime purpose of the KatMouse utility is to enhance the functionality of mice with a scroll wheel, offering 'universal' scrolling: moving the mouse wheel will scroll the window directly beneath the mouse cursor (not the one with the keyboard focus, which is default on Windows OSes). This is a major increase in the usefulness of the mouse wheel. Free ScreenR Instant Screencast with nothing to download. Works with Mac or PC and free. Free Start++ Start++ is an enhancement for the Start Menu in Windows Vista. It also extends the Run box and the command-line with customizable commands.  For example, typing "w Windows Vista" will take you to the Windows Vista page on Wikipedia! Free Synergy Synergy lets you easily share a single mouse and keyboard between multiple computers with different operating systems, each with its own display, without special hardware. It's intended for users with multiple computers on their desk since each system uses its own monitor(s). Free Texter Texter lets you define text substitution hot strings that, when triggered, will replace hotstring with a larger piece of text. By entering your most commonly-typed snippets of text into Texter, you can save countless keystrokes in the course of the day. Free Total Commander File handling, FTP, Archive handling and much more. Even works with Win3.11. COST/Trial Available Wizmouse WizMouse is a mouse enhancement utility that makes your mouse wheel work on the window currently under the mouse pointer, instead of the currently focused window. This means you no longer have to click on a window before being able to scroll it with the mouse wheel. This is a far more comfortable and practical way to make use of the mouse wheel. Free Xmarks Bookmark sync and search between computers. Free General Utilities – This is a list for power user users or anyone that wants more out of Windows. I usually install a majority of these whenever I get a new system. Name Description License µTorrent µTorrent is a lightweight and efficient BitTorrent client for Windows or Mac with many features. I use this for downloading LEGAL media. Free Audacity Audacity® is free, open source software for recording and editing sounds. It is available for Mac OS X, Microsoft Windows, GNU/Linux, and other operating systems. Learn more about Audacity... Also check our Wiki and Forum for more information. Free AVast Free FREE Antivirus. Free CD Burner XP Pro CDBurnerXP is a free application to burn CDs and DVDs, including Blu-Ray and HD-DVDs. It also includes the feature to burn and create ISOs, as well as a multilanguage interface. Free CDEX You can extract digital audio CDs into mp3/wav. Free Combofix Combofix is a freeware (a legitimate spyware remover created by sUBs), Combofix was designed to scan a computer for known malware, spyware (SurfSideKick, QooLogic, and Look2Me as well as any other combination of the mentioned spyware applications) and remove them. Free Cpu-Z Provides information about some of the main devices of your system. Free Cropper Cropper is a screen capture utility written in C#. It makes it fast and easy to grab parts of your screen. Use it to easily crop out sections of vector graphic files such as Fireworks without having to flatten the files or open in a new editor. Use it to easily capture parts of a web site, including text and images. It's also great for writing documentation that needs images of your application or web site. Free DropBox Drag and Drop files to sync between computers. Free DVD-Fab Converts/Copies DVDs/Blu-Ray to different formats. (like mp4, mkv, avi) COST/Trial Available FastStone Capture FastStone Capture is a powerful, lightweight, yet full-featured screen capture tool that allows you to easily capture and annotate anything on the screen including windows, objects, menus, full screen, rectangular/freehand regions and even scrolling windows/web pages. Free ffdshow FFDShow is a DirectShow decoding filter for decompressing DivX, XviD, H.264, FLV1, WMV, MPEG-1 and MPEG-2, MPEG-4 movies. Free Filezilla FileZilla Client is a fast and reliable cross-platform FTP, FTPS and SFTP client with lots of useful features and an intuitive graphical user interface. You can also download a server version. Free FireFox Web Browser, do you really need an explanation? Free FireGestures A customizable mouse gestures extension which enables you to execute various commands and user scripts with five types of gestures. Free FoxIt Reader Light weight PDF viewer. You should install this with the advanced setting or it will install a toolbar and setup some shortcuts. Free gSynchIt Synch Gmail and Outlook. Even supports Outlook 2010 32/64 bit COST/Trial Available Hulu Desktop At home or in a hotel, this has replaced my cable/satellite subscription. Free ImgBurn ImgBurn is a lightweight CD / DVD / HD DVD / Blu-ray burning application that everyone should have in their toolkit! Free Infrarecorder InfraRecorder is a free CD/DVD burning solution for Microsoft Windows. It offers a wide range of powerful features; all through an easy to use application interface and Windows Explorer integration. Free KeePass KeePass is a free open source password manager, which helps you to manage your passwords in a secure way. Free LastPass Another password management, synchronize between browsers, automatic form filling and more. Free Live Essentials One download and lots of programs including Mail, Live Writer, Movie Maker and more! Free Monitores MonitorES is a small windows utility that helps you to turnoff monitor display when you lock down your machine.Also when you lock your machine, it will pause all your running media programs & set your IM status message to "Away" / Custom message(via options) and restore it back to normal when you back. Free mRemote mRemote is a full-featured, multi-tab remote connections manager. Free Open Office OpenOffice.org 3 is the leading open-source office software suite for word processing, spreadsheets, presentations, graphics, databases and more. It is available in many languages and works on all common computers. It stores all your data in an international open standard format and can also read and write files from other common office software packages. It can be downloaded and used completely free of charge for any purpose. Free Paint.NET Simple, intuitive, and innovative user interface for editing photos. Free Picasa Picasa is free photo editing software from Google that makes your pictures look great. Free Pidgin Pidgin is an easy to use and free chat client used by millions. Connect to AIM, MSN, Yahoo, and more chat networks all at once. Free PING PING is a live Linux ISO, based on the excellent Linux From Scratch (LFS) documentation. It can be burnt on a CD and booted, or integrated into a PXE / RIS environment. Free Putty PuTTY is an SSH and telnet client, developed originally by Simon Tatham for the Windows platform. Free Revo Uninstaller Revo Uninstaller Pro helps you to uninstall software and remove unwanted programs installed on your computer easily! Even if you have problems uninstalling and cannot uninstall them from "Windows Add or Remove Programs" control panel applet.Revo Uninstaller is a much faster and more powerful alternative to "Windows Add or Remove Programs" applet! It has very powerful features to uninstall and remove programs. Free Security Essentials Microsoft Security Essentials is a new, free consumer anti-malware solution for your computer. Free SetupVirtualCloneDrive Virtual CloneDrive works and behaves just like a physical CD/DVD drive, however it exists only virtually. Point to the .ISO file and it appears in Windows Explorer as a Drive. Free Shark 007 Codec Pack Play just about any file format with this download. Also includes my W7 Media Playlist Generator. Free Snagit 9 Screen Capture on steroids. Add arrows, captions, etc to any screenshot. COST/Trial Available SysinternalsSuite Go ahead and download the entire sys internals suite. I have mentioned multiple programs in this suite already. Free TeraCopy TeraCopy is a compact program designed to copy and move files at the maximum possible speed, providing the user with a lot of features. Free for Home TrueCrypt Free open-source disk encryption software for Windows 7/Vista/XP, Mac OS X, and Linux Free TweetDeck Fully featured Twitter client. Free UltraVNC UltraVNC is a powerful, easy to use and free software that can display the screen of another computer (via internet or network) on your own screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. Free Unlocker Unlocks locked files. Pretty simple right? Free VLC Media Player VLC media player is a highly portable multimedia player and multimedia framework capable of reading most audio and video formats Free Windows 7 Media Playlist This program is special to my heart because I wrote it. It has been mentioned on podcast and various websites. It allows you to quickly create wvx video playlist for Windows Media Center. Free WinRAR WinRAR is a powerful archive manager. It can backup your data and reduce the size of email attachments, decompress RAR, ZIP and other files downloaded from Internet and create new archives in RAR and ZIP file format. COST/Trial Available Blogging – I use the following for my blog. Name Description License Insert Code for Windows Live Writer Insert Code for Windows Live Writer will format a snippet of text in a number of programming languages such as C#, HTML, MSH, JavaScript, Visual Basic and TSQL. Free LiveWriter Included in Live Essentials, but the ultimate in Windows Blogging Free PasteAsVSCode Plug-in for Windows Live Writer that pastes clipboard content as Visual Studio code. Preserves syntax highlighting, indentation and background color. Converts RTF, outputted by Visual Studio, into HTML. Free Desktop Management – The list below represent the best in Windows Desktop Management. Name Description License 7 Stacks Allows users to have "stacks" of icons in their taskbar. Free Executor Executor is a multi purpose launcher and a more advanced and customizable version of windows run. Free Fences Fences is a program that helps you organize your desktop and can hide your icons when they are not in use. Free RocketDock Rocket Dock is a smoothly animated, alpha blended application launcher. It provides a nice clean interface to drop shortcuts on for easy access and organization. With each item completely customizable there is no end to what you can add and launch from the dock. Free WindowsTab Tabbing is an essential feature of modern web browsers. Window Tabs brings the productivity of tabbed window management to all of your desktop applications. Free

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  • Parameter _rollback_segment_count can cause trouble

    - by Mike Dietrich
    Just some weeks ago we've learned that setting the hidden underscore parameter: _rollback_segment_count may cause trouble during upgrade. This parameter is used in very rare cases to have under all circumstances and situations this specified number of UNDO's online. Now during upgrade this may result in massive latch contention due to bug14226559 - and there's a patch available as well. Recommendation is to unset it during upgrade. I don't think that many people will hit this as I personally haven't seen databases with this underscore in their init.ora or spfiles. So take this post more or less as a reminder for myself

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  • Consolidate Data in Private Clouds, But Consider Security and Regulatory Issues

    - by Troy Kitch
    The January 13 webcast Security and Compliance for Private Cloud Consolidation will provide attendees with an overview of private cloud computing based on Oracle's Maximum Availability Architecture and how security and regulatory compliance affects implementations. Many organizations are taking advantage of Oracle's Maximum Availability Architecture to drive down the cost of IT by deploying private cloud computing environments that can support downtime and utilization spikes without idle redundancy. With two-thirds of sensitive and regulated data in organizations' databases private cloud database consolidation means organizations must be more concerned than ever about protecting their information and addressing new regulatory challenges. Join us for this webcast to learn about greater risks and increased threats to private cloud data and how Oracle Database Security Solutions can assist in securely consolidating data and meet compliance requirements. Register Now.

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  • SQL SERVER – Database Dynamic Caching by Automatic SQL Server Performance Acceleration

    - by pinaldave
    My second look at SafePeak’s new version (2.1) revealed to me few additional interesting features. For those of you who hadn’t read my previous reviews SafePeak and not familiar with it, here is a quick brief: SafePeak is in business of accelerating performance of SQL Server applications, as well as their scalability, without making code changes to the applications or to the databases. SafePeak performs database dynamic caching, by caching in memory result sets of queries and stored procedures while keeping all those cache correct and up to date. Cached queries are retrieved from the SafePeak RAM in microsecond speed and not send to the SQL Server. The application gets much faster results (100-500 micro seconds), the load on the SQL Server is reduced (less CPU and IO) and the application or the infrastructure gets better scalability. SafePeak solution is hosted either within your cloud servers, hosted servers or your enterprise servers, as part of the application architecture. Connection of the application is done via change of connection strings or adding reroute line in the c:\windows\system32\drivers\etc\hosts file on all application servers. For those who would like to learn more on SafePeak architecture and how it works, I suggest to read this vendor’s webpage: SafePeak Architecture. More interesting new features in SafePeak 2.1 In my previous review of SafePeak new I covered the first 4 things I noticed in the new SafePeak (check out my article “SQLAuthority News – SafePeak Releases a Major Update: SafePeak version 2.1 for SQL Server Performance Acceleration”): Cache setup and fine-tuning – a critical part for getting good caching results Database templates Choosing which database to cache Monitoring and analysis options by SafePeak Since then I had a chance to play with SafePeak some more and here is what I found. 5. Analysis of SQL Performance (present and history): In SafePeak v.2.1 the tools for understanding of performance became more comprehensive. Every 15 minutes SafePeak creates and updates various performance statistics. Each query (or a procedure execute) that arrives to SafePeak gets a SQL pattern, and after it is used again there are statistics for such pattern. An important part of this product is that it understands the dependencies of every pattern (list of tables, views, user defined functions and procs). From this understanding SafePeak creates important analysis information on performance of every object: response time from the database, response time from SafePeak cache, average response time, percent of traffic and break down of behavior. One of the interesting things this behavior column shows is how often the object is actually pdated. The break down analysis allows knowing the above information for: queries and procedures, tables, views, databases and even instances level. The data is show now on all arriving queries, both read queries (that can be cached), but also any types of updates like DMLs, DDLs, DCLs, and even session settings queries. The stats are being updated every 15 minutes and SafePeak dashboard allows going back in time and investigating what happened within any time frame. 6. Logon trigger, for making sure nothing corrupts SafePeak cache data If you have an application with many parts, many servers many possible locations that can actually update the database, or the SQL Server is accessible to many DBAs or software engineers, each can access some database directly and do some changes without going thru SafePeak – this can create a potential corruption of the data stored in SafePeak cache. To make sure SafePeak cache is correct it needs to get all updates to arrive to SafePeak, and if a DBA will access the database directly and do some changes, for example, then SafePeak will simply not know about it and will not clean SafePeak cache. In the new version, SafePeak brought a new feature called “Logon Trigger” to solve the above challenge. By special click of a button SafePeak can deploy a special server logon trigger (with a CLR object) on your SQL Server that actually monitors all connections and informs SafePeak on any connection that is coming not from SafePeak. In SafePeak dashboard there is an interface that allows to control which logins can be ignored based on login names and IPs, while the rest will invoke cache cleanup of SafePeak and actually locks SafePeak cache until this connection will not be closed. Important to note, that this does not interrupt any logins, only informs SafePeak on such connection. On the Dashboard screen in SafePeak you will be able to see those connections and then decide what to do with them. Configuration of this feature in SafePeak dashboard can be done here: Settings -> SQL instances management -> click on instance -> Logon Trigger tab. Other features: 7. User management ability to grant permissions to someone without changing its configuration and only use SafePeak as performance analysis tool. 8. Better reports for analysis of performance using 15 minute resolution charts. 9. Caching of client cursors 10. Support for IPv6 Summary SafePeak is a great SQL Server performance acceleration solution for users who want immediate results for sites with performance, scalability and peak spikes challenges. Especially if your apps are packaged or 3rd party, since no code changes are done. SafePeak can significantly increase response times, by reducing network roundtrip to the database, decreasing CPU resource usage, eliminating I/O and storage access. SafePeak team provides a free fully functional trial www.safepeak.com/download and actually provides a one-on-one assistance during such trial. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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  • EBS + 11g Database Upgrade Best Practices Whitepaper Available

    - by Steven Chan
    I returned from OAUG/Collaborate with a cold and multiple overlapping development crises.  Fun.  Now that those are (mostly) out of the way, it's time to get back to clearing out my article backlog.  Premier Support for the 10gR2 database ends in July 2010.  If you haven't already started planning your 11g database upgrade, we recommend that you start soon.  We have certified both the 11gR1 (11.1.0.7) and 11gR2 (11.2.0.1) databases with Oracle E-Business Suite; see this blog's Certification summary to links to articles with the details.Our Applications Performance Group has reminded me that they have a whitepaper loaded with practical tips intended to make your 11g database upgrade easier.  No vacuous marketing rhetoric here -- this is strictly written for DBAs.  A must-read if you haven't already upgraded to either 11gR1 or 11gR2, and highly recommended even if you have.  You can download this whitepaper here:Upgrade to 11g Performance Best Practices (PDF, 184K)

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  • SQL SERVER – A Quick Note on DB_ID() and DB_NAME() – Get Current Database ID – Get Current Database Name

    - by pinaldave
    Quite often a simple things makes experienced DBA to look for simple thing. Here are few things which I used to get confused couple of years ago. Now I know it well and have no issue but recently I see one of the DBA getting confused when looking at the DBID from one of the DMV and not able to related that directly to Database Name. -- Get Current DatabaseID SELECT DB_ID() DatabaseID; -- Get Current DatabaseName SELECT DB_NAME() DatabaseName; -- Get DatabaseName from DatabaseID SELECT DB_NAME(4) DatabaseID; -- Get DatabaseID from DatabaseName SELECT DB_ID('tempdb') DatabaseName; -- Get all DatabaseName and DBID SELECT name,database_id FROM sys.databases; Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • New Whitepaper: Advanced Compression 11gR1 Benchmarks with EBS 12

    - by Steven Chan
    In my opinion, if there's any reason to upgrade an E-Business Suite environment to the 11gR1 or 11gR2 database, it's the Advanced Compression database option.  Oracle Advanced Compression was introduced in Oracle Database 11g, and allows you to compress structured data (numbers, characters) as well as unstructured data (documents, spreadsheets, XML and other files).  It provides enhanced compression for database backups and also includes network compression for faster synchronization with standby databases.In other words, the promise of Advanced Compression is that it can make your E-Business Suite database smaller and faster.  But how well does it actually deliver on that promise?Apps 12 + Advanced Compression Benchmarks now availableThree of my colleagues, Uday Moogala, Lester Gutierrez, and Andy Tremayne, have been benchmarking Oracle E-Business Suite Release 12 with Advanced Compression 11gR1.  They've just released a detailed whitepaper with their benchmarking results and recommendations.This whitepaper is available in two locations:Oracle E-Business Suite Release 12.1 with Oracle Database 11g Advanced Compression (Note 1110648.1) (requires My Oracle Support access)Oracle E-Business Suite Release 12.1 with Oracle Database 11g Advanced Compression (Applications Benchmark website, PDF, 500K)

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  • Analytic functions – they’re not aggregates

    - by Rob Farley
    SQL 2012 brings us a bunch of new analytic functions, together with enhancements to the OVER clause. People who have known me over the years will remember that I’m a big fan of the OVER clause and the types of things that it brings us when applied to aggregate functions, as well as the ranking functions that it enables. The OVER clause was introduced in SQL Server 2005, and remained frustratingly unchanged until SQL Server 2012. This post is going to look at a particular aspect of the analytic functions though (not the enhancements to the OVER clause). When I give presentations about the analytic functions around Australia as part of the tour of SQL Saturdays (starting in Brisbane this Thursday), and in Chicago next month, I’ll make sure it’s sufficiently well described. But for this post – I’m going to skip that and assume you get it. The analytic functions introduced in SQL 2012 seem to come in pairs – FIRST_VALUE and LAST_VALUE, LAG and LEAD, CUME_DIST and PERCENT_RANK, PERCENTILE_CONT and PERCENTILE_DISC. Perhaps frustratingly, they take slightly different forms as well. The ones I want to look at now are FIRST_VALUE and LAST_VALUE, and PERCENTILE_CONT and PERCENTILE_DISC. The reason I’m pulling this ones out is that they always produce the same result within their partitions (if you’re applying them to the whole partition). Consider the following query: SELECT     YEAR(OrderDate),     FIRST_VALUE(TotalDue)         OVER (PARTITION BY YEAR(OrderDate)               ORDER BY OrderDate, SalesOrderID               RANGE BETWEEN UNBOUNDED PRECEDING                         AND UNBOUNDED FOLLOWING),     LAST_VALUE(TotalDue)         OVER (PARTITION BY YEAR(OrderDate)               ORDER BY OrderDate, SalesOrderID               RANGE BETWEEN UNBOUNDED PRECEDING                         AND UNBOUNDED FOLLOWING),     PERCENTILE_CONT(0.95)         WITHIN GROUP (ORDER BY TotalDue)         OVER (PARTITION BY YEAR(OrderDate)),     PERCENTILE_DISC(0.95)         WITHIN GROUP (ORDER BY TotalDue)         OVER (PARTITION BY YEAR(OrderDate)) FROM Sales.SalesOrderHeader ; This is designed to get the TotalDue for the first order of the year, the last order of the year, and also the 95% percentile, using both the continuous and discrete methods (‘discrete’ means it picks the closest one from the values available – ‘continuous’ means it will happily use something between, similar to what you would do for a traditional median of four values). I’m sure you can imagine the results – a different value for each field, but within each year, all the rows the same. Notice that I’m not grouping by the year. Nor am I filtering. This query gives us a result for every row in the SalesOrderHeader table – 31465 in this case (using the original AdventureWorks that dates back to the SQL 2005 days). The RANGE BETWEEN bit in FIRST_VALUE and LAST_VALUE is needed to make sure that we’re considering all the rows available. If we don’t specify that, it assumes we only mean “RANGE BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW”, which means that LAST_VALUE ends up being the row we’re looking at. At this point you might think about other environments such as Access or Reporting Services, and remember aggregate functions like FIRST. We really should be able to do something like: SELECT     YEAR(OrderDate),     FIRST_VALUE(TotalDue)         OVER (PARTITION BY YEAR(OrderDate)               ORDER BY OrderDate, SalesOrderID               RANGE BETWEEN UNBOUNDED PRECEDING                         AND UNBOUNDED FOLLOWING) FROM Sales.SalesOrderHeader GROUP BY YEAR(OrderDate) ; But you can’t. You get that age-old error: Msg 8120, Level 16, State 1, Line 5 Column 'Sales.SalesOrderHeader.OrderDate' is invalid in the select list because it is not contained in either an aggregate function or the GROUP BY clause. Msg 8120, Level 16, State 1, Line 5 Column 'Sales.SalesOrderHeader.SalesOrderID' is invalid in the select list because it is not contained in either an aggregate function or the GROUP BY clause. Hmm. You see, FIRST_VALUE isn’t an aggregate function. None of these analytic functions are. There are too many things involved for SQL to realise that the values produced might be identical within the group. Furthermore, you can’t even surround it in a MAX. Then you get a different error, telling you that you can’t use windowed functions in the context of an aggregate. And so we end up grouping by doing a DISTINCT. SELECT DISTINCT     YEAR(OrderDate),         FIRST_VALUE(TotalDue)              OVER (PARTITION BY YEAR(OrderDate)                   ORDER BY OrderDate, SalesOrderID                   RANGE BETWEEN UNBOUNDED PRECEDING                             AND UNBOUNDED FOLLOWING),         LAST_VALUE(TotalDue)             OVER (PARTITION BY YEAR(OrderDate)                   ORDER BY OrderDate, SalesOrderID                   RANGE BETWEEN UNBOUNDED PRECEDING                             AND UNBOUNDED FOLLOWING),     PERCENTILE_CONT(0.95)          WITHIN GROUP (ORDER BY TotalDue)         OVER (PARTITION BY YEAR(OrderDate)),     PERCENTILE_DISC(0.95)         WITHIN GROUP (ORDER BY TotalDue)         OVER (PARTITION BY YEAR(OrderDate)) FROM Sales.SalesOrderHeader ; I’m sorry. It’s just the way it goes. Hopefully it’ll change the future, but for now, it’s what you’ll have to do. If we look in the execution plan, we see that it’s incredibly ugly, and actually works out the results of these analytic functions for all 31465 rows, finally performing the distinct operation to convert it into the four rows we get in the results. You might be able to achieve a better plan using things like TOP, or the kind of calculation that I used in http://sqlblog.com/blogs/rob_farley/archive/2011/08/23/t-sql-thoughts-about-the-95th-percentile.aspx (which is how PERCENTILE_CONT works), but it’s definitely convenient to use these functions, and in time, I’m sure we’ll see good improvements in the way that they are implemented. Oh, and this post should be good for fellow SQL Server MVP Nigel Sammy’s T-SQL Tuesday this month.

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  • SSAS Multithreaded sync with Windows 2008 R2

    - by ACALVETT
    We have been happily running some of our systems on WIndows 2003 and have had an upgrade to W2K8 R2 on the list for quite some time. The upgrade has now completed and we can start taking advantage of some of the new features which is the reason for this post. For a long time we have used the sample Robocopy script from the SQLCat team to synchronize some of our larger SSAS databases. If your wondering what i mean by large, around 5 TB with a good few thousand partitions. The script works like a dream...(read more)

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  • Offloading (Some) EBS 12 Reporting to Active Data Guard Instances

    - by Steven Chan
    For most Oracle Database users, Oracle Active Data Guard allows users to:Create a physical standby database for business continuity and disaster recoveryOffload reporting from the production database to the read-only physical standby databaseE-Business Suite customers have been able to use Active Data Guard to create physical standby databases for their EBS environments since the feature was introduced with the 11g Database.  EBS sysadmins can use the generic Active Data Guard documentation to take advantage of the Active Data Guard standby database capabilities.  I am pleased to announce that it is now possible to offload a subset of some ReportWriter-based reports -- but not all -- from a production EBS environment to an Active Data Guard physical standby database.  But before I go into the details of this newly-certified configuration, it's necessary to understand some details about what happens whenever someone attempts to access the E-Business Suite.

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  • Webcast Replay: Upgrading to Oracle Database 11g with Tom Kyte

    - by john.brust
    On Friday, we caught up with Tom Kyte, Oracle database expert and host of AskTom.oracle.com. Join us to hear what Oracle Database 11g Release 2 means to Tom. Learn how you can make 'change' safe and benefit from new functionality to make better use of your standby databases, capture and replay workloads, tune SQL performance, flashback for rapid recovery from human error, and more. Click to view webcast (and Q&A) replay. We also invite you to visit us our Oracle Database 11g upgrade page on otn.oracle.com.

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  • Handling special characters with FOR XML PATH('')

    - by Rob Farley
    Because I hate seeing &gt; or &amp; in my results… Since SQL Server 2005, we’ve been able to use FOR XML PATH('') to do string concatenation. I’ve blogged about it before several times. But I don’t think I’ve blogged about the fact that it all goes a bit wrong if you have special characters in the strings you’re concatenating. Generally, I don’t even worry about this. I should, but I don’t, particularly when the solution is so easy. Suppose I want to concatenate the list of user databases...(read more)

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  • Validating a linked item&rsquo;s data template in Sitecore

    - by Kyle Burns
    I’ve been doing quite a bit of work in Sitecore recently and last week I encountered a situation that it appears many others have hit.  I was working with a field that had been configured originally as a grouped droplink, but now needed to be updated to support additional levels of hierarchy in the folder structure.  If you’ve done any work in Sitecore that statement makes sense, but if not it may seem a bit cryptic.  Sitecore offers a number of different field types and a subset of these field types focus on providing links either to other items on the content tree or to content that is not stored in Sitecore.  In the case of the grouped droplink, the field is configured with a “root” folder and each direct descendant of this folder is considered to be a header for a grouping of other items and displayed in a dropdown.  A picture is worth a thousand words, so consider the following piece of a content tree: If I configure a grouped droplink field to use the “Current” folder as its datasource, the control that gets to my content author looks like this: This presents a nicely organized display and limits the user to selecting only the direct grandchildren of the folder root.  It also presents the limitation that struck as we were thinking through the content architecture and how it would hold up over time – the authors cannot further organize content under the root folder because of the structure required for the dropdown to work.  Over time, not allowing the hierarchy to go any deeper would prevent out authors from being able to organize their content in a way that it would be found when needed, so the grouped droplink data type was not going to fit the bill. I needed to look for an alternative data type that allowed for selection of a single item and limited my choices to descendants of a specific node on the content tree.  After looking at the options available for links in Sitecore and considering them against each other, one option stood out as nearly perfect – the droptree.  This field type stores its data identically to the droplink and allows for the selection of zero or one items under a specific node in the content tree.  By changing my data template to use droptree instead of grouped droplink, the author is now presented with the following when selecting a linked item: Sounds great, but a did say almost perfect – there’s still one flaw.  The code intended to display the linked item is expecting the selection to use a specific data template (or more precisely it makes certain assumptions about the fields that will be present), but the droptree does nothing to prevent the author from selecting a folder (since folders are items too) instead of one of the items contained within a folder.  I looked to see if anyone had already solved this problem.  I found many people discussing the problem, but the closest that I found to a solution was the statement “the best thing would probably be to create a custom validator” with no further discussion in regards to what this validator might look like.  I needed to create my own validator to ensure that the user had not selected a folder.  Since so many people had the same issue, I decided to make the validator as reusable as possible and share it here. The validator that I created inherits from StandardValidator.  In order to make the validator more intuitive to developers that are familiar with the TreeList controls in Sitecore, I chose to implement the following parameters: ExcludeTemplatesForSelection – serves as a “deny list”.  If the data template of the selected item is in this list it will not validate IncludeTemplatesForSelection – this can either be empty to indicate that any template not contained in the exclusion list is acceptable or it can contain the list of acceptable templates Now that I’ve explained the parameters and the purpose of the validator, I’ll let the code do the rest of the talking: 1: /// <summary> 2: /// Validates that a link field value meets template requirements 3: /// specified using the following parameters: 4: /// - ExcludeTemplatesForSelection: If present, the item being 5: /// based on an excluded template will cause validation to fail. 6: /// - IncludeTemplatesForSelection: If present, the item not being 7: /// based on an included template will cause validation to fail 8: /// 9: /// ExcludeTemplatesForSelection trumps IncludeTemplatesForSelection 10: /// if the same value appears in both lists. Lists are comma seperated 11: /// </summary> 12: [Serializable] 13: public class LinkItemTemplateValidator : StandardValidator 14: { 15: public LinkItemTemplateValidator() 16: { 17: } 18:   19: /// <summary> 20: /// Serialization constructor is required by the runtime 21: /// </summary> 22: /// <param name="info"></param> 23: /// <param name="context"></param> 24: public LinkItemTemplateValidator(SerializationInfo info, StreamingContext context) : base(info, context) { } 25:   26: /// <summary> 27: /// Returns whether the linked item meets the template 28: /// constraints specified in the parameters 29: /// </summary> 30: /// <returns> 31: /// The result of the evaluation. 32: /// </returns> 33: protected override ValidatorResult Evaluate() 34: { 35: if (string.IsNullOrWhiteSpace(ControlValidationValue)) 36: { 37: return ValidatorResult.Valid; // let "required" validation handle 38: } 39:   40: var excludeString = Parameters["ExcludeTemplatesForSelection"]; 41: var includeString = Parameters["IncludeTemplatesForSelection"]; 42: if (string.IsNullOrWhiteSpace(excludeString) && string.IsNullOrWhiteSpace(includeString)) 43: { 44: return ValidatorResult.Valid; // "allow anything" if no params 45: } 46:   47: Guid linkedItemGuid; 48: if (!Guid.TryParse(ControlValidationValue, out linkedItemGuid)) 49: { 50: return ValidatorResult.Valid; // probably put validator on wrong field 51: } 52:   53: var item = GetItem(); 54: var linkedItem = item.Database.GetItem(new ID(linkedItemGuid)); 55:   56: if (linkedItem == null) 57: { 58: return ValidatorResult.Valid; // this validator isn't for broken links 59: } 60:   61: var exclusionList = (excludeString ?? string.Empty).Split(','); 62: var inclusionList = (includeString ?? string.Empty).Split(','); 63:   64: if ((inclusionList.Length == 0 || inclusionList.Contains(linkedItem.TemplateName)) 65: && !exclusionList.Contains(linkedItem.TemplateName)) 66: { 67: return ValidatorResult.Valid; 68: } 69:   70: Text = GetText("The field \"{0}\" specifies an item which is based on template \"{1}\". This template is not valid for selection", GetFieldDisplayName(), linkedItem.TemplateName); 71:   72: return GetFailedResult(ValidatorResult.FatalError); 73: } 74:   75: protected override ValidatorResult GetMaxValidatorResult() 76: { 77: return ValidatorResult.FatalError; 78: } 79:   80: public override string Name 81: { 82: get { return @"LinkItemTemplateValidator"; } 83: } 84: }   In this blog entry, I have shared some code that I found useful in solving a problem that seemed fairly common.  Hopefully the next person that is looking for this answer finds it useful as well.

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  • Management and Monitoring Tools for Windows Azure

    - by BuckWoody
    With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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  • How to find and fix performance problems in ORM powered applications

    - by FransBouma
    Once in a while we get requests about how to fix performance problems with our framework. As it comes down to following the same steps and looking into the same things every single time, I decided to write a blogpost about it instead, so more people can learn from this and solve performance problems in their O/R mapper powered applications. In some parts it's focused on LLBLGen Pro but it's also usable for other O/R mapping frameworks, as the vast majority of performance problems in O/R mapper powered applications are not specific for a certain O/R mapper framework. Too often, the developer looks at the wrong part of the application, trying to fix what isn't a problem in that part, and getting frustrated that 'things are so slow with <insert your favorite framework X here>'. I'm in the O/R mapper business for a long time now (almost 10 years, full time) and as it's a small world, we O/R mapper developers know almost all tricks to pull off by now: we all know what to do to make task ABC faster and what compromises (because there are almost always compromises) to deal with if we decide to make ABC faster that way. Some O/R mapper frameworks are faster in X, others in Y, but you can be sure the difference is mainly a result of a compromise some developers are willing to deal with and others aren't. That's why the O/R mapper frameworks on the market today are different in many ways, even though they all fetch and save entities from and to a database. I'm not suggesting there's no room for improvement in today's O/R mapper frameworks, there always is, but it's not a matter of 'the slowness of the application is caused by the O/R mapper' anymore. Perhaps query generation can be optimized a bit here, row materialization can be optimized a bit there, but it's mainly coming down to milliseconds. Still worth it if you're a framework developer, but it's not much compared to the time spend inside databases and in user code: if a complete fetch takes 40ms or 50ms (from call to entity object collection), it won't make a difference for your application as that 10ms difference won't be noticed. That's why it's very important to find the real locations of the problems so developers can fix them properly and don't get frustrated because their quest to get a fast, performing application failed. Performance tuning basics and rules Finding and fixing performance problems in any application is a strict procedure with four prescribed steps: isolate, analyze, interpret and fix, in that order. It's key that you don't skip a step nor make assumptions: these steps help you find the reason of a problem which seems to be there, and how to fix it or leave it as-is. Skipping a step, or when you assume things will be bad/slow without doing analysis will lead to the path of premature optimization and won't actually solve your problems, only create new ones. The most important rule of finding and fixing performance problems in software is that you have to understand what 'performance problem' actually means. Most developers will say "when a piece of software / code is slow, you have a performance problem". But is that actually the case? If I write a Linq query which will aggregate, group and sort 5 million rows from several tables to produce a resultset of 10 rows, it might take more than a couple of milliseconds before that resultset is ready to be consumed by other logic. If I solely look at the Linq query, the code consuming the resultset of the 10 rows and then look at the time it takes to complete the whole procedure, it will appear to me to be slow: all that time taken to produce and consume 10 rows? But if you look closer, if you analyze and interpret the situation, you'll see it does a tremendous amount of work, and in that light it might even be extremely fast. With every performance problem you encounter, always do realize that what you're trying to solve is perhaps not a technical problem at all, but a perception problem. The second most important rule you have to understand is based on the old saying "Penny wise, Pound Foolish": the part which takes e.g. 5% of the total time T for a given task isn't worth optimizing if you have another part which takes a much larger part of the total time T for that same given task. Optimizing parts which are relatively insignificant for the total time taken is not going to bring you better results overall, even if you totally optimize that part away. This is the core reason why analysis of the complete set of application parts which participate in a given task is key to being successful in solving performance problems: No analysis -> no problem -> no solution. One warning up front: hunting for performance will always include making compromises. Fast software can be made maintainable, but if you want to squeeze as much performance out of your software, you will inevitably be faced with the dilemma of compromising one or more from the group {readability, maintainability, features} for the extra performance you think you'll gain. It's then up to you to decide whether it's worth it. In almost all cases it's not. The reason for this is simple: the vast majority of performance problems can be solved by implementing the proper algorithms, the ones with proven Big O-characteristics so you know the performance you'll get plus you know the algorithm will work. The time taken by the algorithm implementing code is inevitable: you already implemented the best algorithm. You might find some optimizations on the technical level but in general these are minor. Let's look at the four steps to see how they guide us through the quest to find and fix performance problems. Isolate The first thing you need to do is to isolate the areas in your application which are assumed to be slow. For example, if your application is a web application and a given page is taking several seconds or even minutes to load, it's a good candidate to check out. It's important to start with the isolate step because it allows you to focus on a single code path per area with a clear begin and end and ignore the rest. The rest of the steps are taken per identified problematic area. Keep in mind that isolation focuses on tasks in an application, not code snippets. A task is something that's started in your application by either another task or the user, or another program, and has a beginning and an end. You can see a task as a piece of functionality offered by your application.  Analyze Once you've determined the problem areas, you have to perform analysis on the code paths of each area, to see where the performance problems occur and which areas are not the problem. This is a multi-layered effort: an application which uses an O/R mapper typically consists of multiple parts: there's likely some kind of interface (web, webservice, windows etc.), a part which controls the interface and business logic, the O/R mapper part and the RDBMS, all connected with either a network or inter-process connections provided by the OS or other means. Each of these parts, including the connectivity plumbing, eat up a part of the total time it takes to complete a task, e.g. load a webpage with all orders of a given customer X. To understand which parts participate in the task / area we're investigating and how much they contribute to the total time taken to complete the task, analysis of each participating task is essential. Start with the code you wrote which starts the task, analyze the code and track the path it follows through your application. What does the code do along the way, verify whether it's correct or not. Analyze whether you have implemented the right algorithms in your code for this particular area. Remember we're looking at one area at a time, which means we're ignoring all other code paths, just the code path of the current problematic area, from begin to end and back. Don't dig in and start optimizing at the code level just yet. We're just analyzing. If your analysis reveals big architectural stupidity, it's perhaps a good idea to rethink the architecture at this point. For the rest, we're analyzing which means we collect data about what could be wrong, for each participating part of the complete application. Reviewing the code you wrote is a good tool to get deeper understanding of what is going on for a given task but ultimately it lacks precision and overview what really happens: humans aren't good code interpreters, computers are. We therefore need to utilize tools to get deeper understanding about which parts contribute how much time to the total task, triggered by which other parts and for example how many times are they called. There are two different kind of tools which are necessary: .NET profilers and O/R mapper / RDBMS profilers. .NET profiling .NET profilers (e.g. dotTrace by JetBrains or Ants by Red Gate software) show exactly which pieces of code are called, how many times they're called, and the time it took to run that piece of code, at the method level and sometimes even at the line level. The .NET profilers are essential tools for understanding whether the time taken to complete a given task / area in your application is consumed by .NET code, where exactly in your code, the path to that code, how many times that code was called by other code and thus reveals where hotspots are located: the areas where a solution can be found. Importantly, they also reveal which areas can be left alone: remember our penny wise pound foolish saying: if a profiler reveals that a group of methods are fast, or don't contribute much to the total time taken for a given task, ignore them. Even if the code in them is perhaps complex and looks like a candidate for optimization: you can work all day on that, it won't matter.  As we're focusing on a single area of the application, it's best to start profiling right before you actually activate the task/area. Most .NET profilers support this by starting the application without starting the profiling procedure just yet. You navigate to the particular part which is slow, start profiling in the profiler, in your application you perform the actions which are considered slow, and afterwards you get a snapshot in the profiler. The snapshot contains the data collected by the profiler during the slow action, so most data is produced by code in the area to investigate. This is important, because it allows you to stay focused on a single area. O/R mapper and RDBMS profiling .NET profilers give you a good insight in the .NET side of things, but not in the RDBMS side of the application. As this article is about O/R mapper powered applications, we're also looking at databases, and the software making it possible to consume the database in your application: the O/R mapper. To understand which parts of the O/R mapper and database participate how much to the total time taken for task T, we need different tools. There are two kind of tools focusing on O/R mappers and database performance profiling: O/R mapper profilers and RDBMS profilers. For O/R mapper profilers, you can look at LLBLGen Prof by hibernating rhinos or the Linq to Sql/LLBLGen Pro profiler by Huagati. Hibernating rhinos also have profilers for other O/R mappers like NHibernate (NHProf) and Entity Framework (EFProf) and work the same as LLBLGen Prof. For RDBMS profilers, you have to look whether the RDBMS vendor has a profiler. For example for SQL Server, the profiler is shipped with SQL Server, for Oracle it's build into the RDBMS, however there are also 3rd party tools. Which tool you're using isn't really important, what's important is that you get insight in which queries are executed during the task / area we're currently focused on and how long they took. Here, the O/R mapper profilers have an advantage as they collect the time it took to execute the query from the application's perspective so they also collect the time it took to transport data across the network. This is important because a query which returns a massive resultset or a resultset with large blob/clob/ntext/image fields takes more time to get transported across the network than a small resultset and a database profiler doesn't take this into account most of the time. Another tool to use in this case, which is more low level and not all O/R mappers support it (though LLBLGen Pro and NHibernate as well do) is tracing: most O/R mappers offer some form of tracing or logging system which you can use to collect the SQL generated and executed and often also other activity behind the scenes. While tracing can produce a tremendous amount of data in some cases, it also gives insight in what's going on. Interpret After we've completed the analysis step it's time to look at the data we've collected. We've done code reviews to see whether we've done anything stupid and which parts actually take place and if the proper algorithms have been implemented. We've done .NET profiling to see which parts are choke points and how much time they contribute to the total time taken to complete the task we're investigating. We've performed O/R mapper profiling and RDBMS profiling to see which queries were executed during the task, how many queries were generated and executed and how long they took to complete, including network transportation. All this data reveals two things: which parts are big contributors to the total time taken and which parts are irrelevant. Both aspects are very important. The parts which are irrelevant (i.e. don't contribute significantly to the total time taken) can be ignored from now on, we won't look at them. The parts which contribute a lot to the total time taken are important to look at. We now have to first look at the .NET profiler results, to see whether the time taken is consumed in our own code, in .NET framework code, in the O/R mapper itself or somewhere else. For example if most of the time is consumed by DbCommand.ExecuteReader, the time it took to complete the task is depending on the time the data is fetched from the database. If there was just 1 query executed, according to tracing or O/R mapper profilers / RDBMS profilers, check whether that query is optimal, uses indexes or has to deal with a lot of data. Interpret means that you follow the path from begin to end through the data collected and determine where, along the path, the most time is contributed. It also means that you have to check whether this was expected or is totally unexpected. My previous example of the 10 row resultset of a query which groups millions of rows will likely reveal that a long time is spend inside the database and almost no time is spend in the .NET code, meaning the RDBMS part contributes the most to the total time taken, the rest is compared to that time, irrelevant. Considering the vastness of the source data set, it's expected this will take some time. However, does it need tweaking? Perhaps all possible tweaks are already in place. In the interpret step you then have to decide that further action in this area is necessary or not, based on what the analysis results show: if the analysis results were unexpected and in the area where the most time is contributed to the total time taken is room for improvement, action should be taken. If not, you can only accept the situation and move on. In all cases, document your decision together with the analysis you've done. If you decide that the perceived performance problem is actually expected due to the nature of the task performed, it's essential that in the future when someone else looks at the application and starts asking questions you can answer them properly and new analysis is only necessary if situations changed. Fix After interpreting the analysis results you've concluded that some areas need adjustment. This is the fix step: you're actively correcting the performance problem with proper action targeted at the real cause. In many cases related to O/R mapper powered applications it means you'll use different features of the O/R mapper to achieve the same goal, or apply optimizations at the RDBMS level. It could also mean you apply caching inside your application (compromise memory consumption over performance) to avoid unnecessary re-querying data and re-consuming the results. After applying a change, it's key you re-do the analysis and interpretation steps: compare the results and expectations with what you had before, to see whether your actions had any effect or whether it moved the problem to a different part of the application. Don't fall into the trap to do partly analysis: do the full analysis again: .NET profiling and O/R mapper / RDBMS profiling. It might very well be that the changes you've made make one part faster but another part significantly slower, in such a way that the overall problem hasn't changed at all. Performance tuning is dealing with compromises and making choices: to use one feature over the other, to accept a higher memory footprint, to go away from the strict-OO path and execute queries directly onto the RDBMS, these are choices and compromises which will cross your path if you want to fix performance problems with respect to O/R mappers or data-access and databases in general. In most cases it's not a big issue: alternatives are often good choices too and the compromises aren't that hard to deal with. What is important is that you document why you made a choice, a compromise: which analysis data, which interpretation led you to the choice made. This is key for good maintainability in the years to come. Most common performance problems with O/R mappers Below is an incomplete list of common performance problems related to data-access / O/R mappers / RDBMS code. It will help you with fixing the hotspots you found in the interpretation step. SELECT N+1: (Lazy-loading specific). Lazy loading triggered performance bottlenecks. Consider a list of Orders bound to a grid. You have a Field mapped onto a related field in Order, Customer.CompanyName. Showing this column in the grid will make the grid fetch (indirectly) for each row the Customer row. This means you'll get for the single list not 1 query (for the orders) but 1+(the number of orders shown) queries. To solve this: use eager loading using a prefetch path to fetch the customers with the orders. SELECT N+1 is easy to spot with an O/R mapper profiler or RDBMS profiler: if you see a lot of identical queries executed at once, you have this problem. Prefetch paths using many path nodes or sorting, or limiting. Eager loading problem. Prefetch paths can help with performance, but as 1 query is fetched per node, it can be the number of data fetched in a child node is bigger than you think. Also consider that data in every node is merged on the client within the parent. This is fast, but it also can take some time if you fetch massive amounts of entities. If you keep fetches small, you can use tuning parameters like the ParameterizedPrefetchPathThreshold setting to get more optimal queries. Deep inheritance hierarchies of type Target Per Entity/Type. If you use inheritance of type Target per Entity / Type (each type in the inheritance hierarchy is mapped onto its own table/view), fetches will join subtype- and supertype tables in many cases, which can lead to a lot of performance problems if the hierarchy has many types. With this problem, keep inheritance to a minimum if possible, or switch to a hierarchy of type Target Per Hierarchy, which means all entities in the inheritance hierarchy are mapped onto the same table/view. Of course this has its own set of drawbacks, but it's a compromise you might want to take. Fetching massive amounts of data by fetching large lists of entities. LLBLGen Pro supports paging (and limiting the # of rows returned), which is often key to process through large sets of data. Use paging on the RDBMS if possible (so a query is executed which returns only the rows in the page requested). When using paging in a web application, be sure that you switch server-side paging on on the datasourcecontrol used. In this case, paging on the grid alone is not enough: this can lead to fetching a lot of data which is then loaded into the grid and paged there. Keep note that analyzing queries for paging could lead to the false assumption that paging doesn't occur, e.g. when the query contains a field of type ntext/image/clob/blob and DISTINCT can't be applied while it should have (e.g. due to a join): the datareader will do DISTINCT filtering on the client. this is a little slower but it does perform paging functionality on the data-reader so it won't fetch all rows even if the query suggests it does. Fetch massive amounts of data because blob/clob/ntext/image fields aren't excluded. LLBLGen Pro supports field exclusion for queries. You can exclude fields (also in prefetch paths) per query to avoid fetching all fields of an entity, e.g. when you don't need them for the logic consuming the resultset. Excluding fields can greatly reduce the amount of time spend on data-transport across the network. Use this optimization if you see that there's a big difference between query execution time on the RDBMS and the time reported by the .NET profiler for the ExecuteReader method call. Doing client-side aggregates/scalar calculations by consuming a lot of data. If possible, try to formulate a scalar query or group by query using the projection system or GetScalar functionality of LLBLGen Pro to do data consumption on the RDBMS server. It's far more efficient to process data on the RDBMS server than to first load it all in memory, then traverse the data in-memory to calculate a value. Using .ToList() constructs inside linq queries. It might be you use .ToList() somewhere in a Linq query which makes the query be run partially in-memory. Example: var q = from c in metaData.Customers.ToList() where c.Country=="Norway" select c; This will actually fetch all customers in-memory and do an in-memory filtering, as the linq query is defined on an IEnumerable<T>, and not on the IQueryable<T>. Linq is nice, but it can often be a bit unclear where some parts of a Linq query might run. Fetching all entities to delete into memory first. To delete a set of entities it's rather inefficient to first fetch them all into memory and then delete them one by one. It's more efficient to execute a DELETE FROM ... WHERE query on the database directly to delete the entities in one go. LLBLGen Pro supports this feature, and so do some other O/R mappers. It's not always possible to do this operation in the context of an O/R mapper however: if an O/R mapper relies on a cache, these kind of operations are likely not supported because they make it impossible to track whether an entity is actually removed from the DB and thus can be removed from the cache. Fetching all entities to update with an expression into memory first. Similar to the previous point: it is more efficient to update a set of entities directly with a single UPDATE query using an expression instead of fetching the entities into memory first and then updating the entities in a loop, and afterwards saving them. It might however be a compromise you don't want to take as it is working around the idea of having an object graph in memory which is manipulated and instead makes the code fully aware there's a RDBMS somewhere. Conclusion Performance tuning is almost always about compromises and making choices. It's also about knowing where to look and how the systems in play behave and should behave. The four steps I provided should help you stay focused on the real problem and lead you towards the solution. Knowing how to optimally use the systems participating in your own code (.NET framework, O/R mapper, RDBMS, network/services) is key for success as well as knowing what's going on inside the application you built. I hope you'll find this guide useful in tracking down performance problems and dealing with them in a useful way.  

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  • Backup options in SharePoint 2007

    - by sreejukg
    It is very important to make sure the server farm backup is taking properly, making sure that in case of any disaster, the administrator has the latest backup that can be used to restore. This articles addresses some of the options available for backup/restore in SharePoint 2007 Backup There are two options that can be utilized to take backup of SharePoint sites. Using SharePoint Central Administration website Using SharePoint central administration website, you can do backup/restore from user interface. Using central administration website you can back up the following · Server farm · Web application · Content databases Follow these steps to take backup of the server farm using central administration 1. Open Central administration website 2. Navigate to Operations -> Backup and Restore -> Perform a backup 3. Here you will have options to choose the item to back up. Select Farm (the top most item in the list) 4. Once you select the items to backup, click on “Continue to backup options” 5. Select “Full” as type of backup. 6. In the backup file location, enter the path where you need to store the backup. The path should be according to the UNC, for e.g. for c drive you may use \\server\c$\mybackupFolder 7. Click ok 8. Now you will be redirected to Backup and Restore Status page. This page shows the progress for the backup operation. You can use the refresh button to update the status of backup(this page will automatically refresh in every 30 seconds). Once completed you can find the files in the specified folder. Using STSADM website SharePoint comes with a STSADM command line tool. STSADM provides lot of administrative operations that can be performed on SharePoint 2007 sites. You can find STSADM command from the following location C:\Program Files\Common Files\Microsoft shared\web server extensions\12\bin (You may change the drive letter according to your installation) STSADM provides a method for performing the Office SharePoint Server 2007 administration tasks at the command line or by using batch files or scripts. STSADM provides access to operations not available by using the Central Administration site The general syntax for STSADM is as follows STSADM -operation Operation Name –parameter1 value1 –parameter2 value2 ……….. Using STSADM you can back up the following · Server farm · Web application · Content databases To perform any STSADM, operation you need to be a member of administrators group. Follow these steps to take backup of SharePoint server farm using STSADM tool. Note: make sure you are logged in to the computer where central administration website is installed. 1. Open the Command prompt (You should run command prompt with administrator privileges) 2. Change the working directory to C:\Program Files\Common Files\Microsoft shared\web server extensions\12\bin 3. Enter the command, then press enter Stsadm –o backup -directory <UNC path> -backupmethod full 4. You will get success / failure message once the command finishes. How to schedule the backup There is no option to schedule a backup using central administration site. Also there is no operation provided by STSADM to automate the backup. The farm administrators need to take backup in regular intervals. To achieve this, you can write a batch file that includes STSADM command to take full backup of the server. This batch file can be scheduled using windows task scheduler to execute in certain intervals. Sample of the batch file 1. Open notepad(or any other text editor) 2. Enter the following commands @echo off echo =============================================================== echo Back up the farm to <C:\backup> echo =============================================================== cd %COMMONPROGRAMFILES%\Microsoft Shared\web server extensions\12\BIN @echo off stsadm.exe -o backup -directory "<\backup>" -backupmethod full echo completed 3. Save the file with .bat extension You can schedule this batch file as you require. Other Options Using STSADM tool, you will be able to take backup for individual site collection. The syntax for this is stsadm -o backup -url <URL name for site collection> -filename <file name> [-overwrite] The explanations for the parameters are as follows. -url The url of the site collection you need to backup -filename The name of the backup file. E.g. c:\backup.bak -overwrite optional. Indicates if the filename specified exists, whether to overwrite or not. If you are creating the batch file for scheduling the backup for a site collection, you may need to specify the backup filename automatically created. It is an option that you can generate the filename with date so that you can keep backup for each day. e.g. The following commands can be utilized create a site collection backup. @echo off echo =============================================================== echo Back up the farm to <C:\backup> echo =============================================================== echo =============================================================== echo getting todays date to a variable echo =============================================================== @For /F "tokens=1,2,3 delims=/ " %%A in (‘Date /t’) do @( Set Day=%%A Set Month=%%B Set Year=%%C Set todayDate=%%C%%B%%A ) cd %COMMONPROGRAMFILES%\Microsoft Shared\web server extensions\12\BIN @echo off stsadm -o backup -url <sitecollection url> -filename \\ServerName\ShareName\Backup_%todayDate%.bak -overwrite echo completed To read more about backup STSADM operation, read this http://technet.microsoft.com/en-us/library/cc263441.aspx

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  • SQLAuthority News – Why VoIP Service Providers Should Think About NuoDB’s Geo Distribution

    - by Pinal Dave
    You can always tell when someone’s showing off their cool, cutting edge comms technology. They tend to raise their voice a lot. Back in the day they’d announce their gadget leadership to the rest of the herd by shouting into their cellphone. Usually the message was no more urgent than “Hi, I’m on my cellphone!” Now the same types will loudly name-drop a different technology to the rest of the airport lounge. “I’m leveraging the wifi,” a fellow passenger bellowed, the other day, as we filtered through the departure gate. Nobody needed to know that, but the subtext was “look at me everybody”. You can tell the really advanced mobile user – they tend to whisper. Their handset has a microphone (how cool is that!) and they know how to use it. Sometimes these shouty public broadcasters aren’t even connected anyway because the database for their Voice over IP (VoIP) platform can’t cope. This will happen if they are using a traditional SQL model to try and cope with a phone network which has far flung offices and hundreds of mobile employees. That, like shouting into your phone, is just wrong on so many levels. What VoIP needs now is a single, logical database across multiple servers in different geographies. It needs to be updated in real-time and automatically scaled out during times of peak demand. A VoIP system should scale up to handle increased traffic, but just as importantly is must then go back down in the off peak hours. Try this with a MySQL database. It can’t scale easily enough, so it will keep your developers busy. They’ll have spent many hours trying to knit the different databases together. Traditional relational databases can possibly achieve this, at a price. Mind you, you could extend baked bean cans and string to every point on the network and that would be no less elegant. That’s not really following engineering principles though is it? Having said that, most telcos and VoIP systems use a separate, independent solution for each office location, which they link together – loosely.  The more office locations, the more complex and expensive the solution becomes and so the more you spend on maintenance. Ideally, you’d have a fluid system that can automatically shift its shape as the need arises. That’s the point of software isn’t it – it adapts. Otherwise, we might as well return to the old days. A MySQL system isn’t exactly baked bean cans attached by string, but it’s closer in spirit to the old many teethed mechanical beast that was employed in the first type of automated switchboard. NuoBD’s NewSQL is designed to be a single database that works across multiple servers, which can scale easily, and scale on demand. That’s one system that gives high connectivity but no latency, complexity or maintenance issues. MySQL works in some circumstances, but a period of growth isn’t one of them. So as a company moves forward, the MySQL database can’t keep pace. Data storage and data replication errors creep in. Soon the diaspora of offices becomes a problem. Your telephone system isn’t just distributed, it is literally all over the place. Though voice calls are often a software function, some of the old habits of telephony remain. When you call an engineer out, some of them will listen to what you’re asking for and announce that it cannot be done. This is what happens if you ask, say, database engineers familiar with Oracle or Microsoft to fulfill your wish for a low maintenance system built on a single, fluid, scalable database. No can do, they’d say. In fact, I heard one shouting something similar into his VoIP handset at the airport. “I can’t get on the network, Mac. I’m on MySQL.” You can download NuoDB from here. “NuoDB provides the ability to replicate data globally in real-time, which is not available with any other product offering,” states Weeks.  “That alone is remarkable and it works. I’ve seen it. I’ve used it.  I’ve tested it. The ability to deploy NuoDB removes a tremendous burden from our support and engineering teams.” Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: NuoDB

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  • SQL Server Denali - Serverless SQL Server

    - by simonsabin
    Who hates having to install SQL Express to get SQL Server. Anyone ever used those automatigally attached databases you can do with SQL Express. Yes! Wow you must be the only one. SQL express whilst its awesome to have a free version of SQL its a total pain to install. OK you could go with SQL Compact edition but then you lose half of your features. As part of the SQL Server Denali   feature announcements they have mentioned a new “serverless SQL Server” (Watch the video http://www.msteched.com...(read more)

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  • links for 2010-03-30

    - by Bob Rhubart
    Antony Reynolds: How is Oracle SOA Suite 11g better than a lawn tractor? SOA author Antony Reynolds describes the correct order for cold-starting an Oracle SOA Suite 11g installation. (tags: otn oracle soasuite soa) Steven Chan: Business Continuity for EBS Using Oracle 11g Physical Standby DB Steven Chan reports shares links to two new documents covering the use of Oracle Data Guard to create physical standby databases for Oracle E-Business Suite environments. (tags: oracle otn ebusinesssuite database) @soatoday: Enterprise Architecture IS Arbitrary "Maybe my opinion is biased because I come from a Software background," says Oracle ACE Director Jordan Braunstein, "but I often think Enterprise Architecture is an Art that is trying to apply a Science." (tags: oracle otn oracleace entarch enterprisearchitecture)

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  • Using Unity – Part 6

    - by nmarun
    This is the last of the ‘Unity’ series and I’ll be talking about generics here. If you’ve been following the previous articles, you must have noticed that I’m just adding more and more ‘Product’ classes to the project. I’ll change that trend in this blog where I’ll be adding an ICaller interface and a Caller class. 1: public interface ICaller<T> where T : IProduct 2: { 3: string CallMethod<T>(string typeName); 4: } 5:  6: public class Caller<T> : ICaller<T> where T:IProduct 7: { 8: public string CallMethod<T>(string typeName) 9: { 10: //... 11: } 12: } We’ll fill-in the implementation of the CallMethod in a few, but first, here’s what we’re going to do: create an instance of the Caller class pass it the IProduct as a generic parameter in the CallMethod method, we’ll use Unity to dynamically create an instance of IProduct implemented object I need to add the config information for ICaller and Caller types. 1: <typeAlias alias="ICaller`1" type="ProductModel.ICaller`1, ProductModel" /> 2: <typeAlias alias="Caller`1" type="ProductModel.Caller`1, ProductModel" /> The .NET Framework’s convention to express generic types is ICaller`1, where the digit following the "`" matches the number of types contained in the generic type. So a generic type that contains 4 types contained in the generic type would be declared as: 1: <typeAlias alias="Caller`4" type="ProductModel.Caller`4, ProductModel" /> On my .aspx page, I have the following UI design: 1: <asp:RadioButton ID="LegacyProduct" Text="Product" runat="server" GroupName="ProductWeb" 2: AutoPostBack="true" OnCheckedChanged="RadioButton_CheckedChanged" /> 3: <br /> 4: <asp:RadioButton ID="NewProduct" Text="Product 2" runat="server" GroupName="ProductWeb" 5: AutoPostBack="true" OnCheckedChanged="RadioButton_CheckedChanged" /> 6: <br /> 7: <asp:RadioButton ID="ComplexProduct" Text="Product 3" runat="server" GroupName="ProductWeb" 8: AutoPostBack="true" OnCheckedChanged="RadioButton_CheckedChanged" /> 9: <br /> 10: <asp:RadioButton ID="ArrayConstructor" Text="Product 4" runat="server" GroupName="ProductWeb" 11: AutoPostBack="true" OnCheckedChanged="RadioButton_CheckedChanged" /> Things to note here are that all these radio buttons belong to the same GroupName => only one of these four can be clicked. Next, all four controls postback to the same ‘OnCheckedChanged’ event and lastly the ID’s point to named types of IProduct (already added to the web.config file). 1: <type type="IProduct" mapTo="Product" name="LegacyProduct" /> 2:  3: <type type="IProduct" mapTo="Product2" name="NewProduct" /> 4:  5: <type type="IProduct" mapTo="Product3" name="ComplexProduct"> 6: ... 7: </type> 8:  9: <type type="IProduct" mapTo="Product4" name="ArrayConstructor"> 10: ... 11: </type> In my calling code, I see which radio button was clicked, pass that as an argument to the CallMethod method. 1: protected void RadioButton_CheckedChanged(object sender, EventArgs e) 2: { 3: string typeName = ((RadioButton)sender).ID; 4: ICaller<IProduct> caller = unityContainer.Resolve<ICaller<IProduct>>(); 5: productDetailsLabel.Text = caller.CallMethod<IProduct>(typeName); 6: } What’s basically happening here is that the ID of the control gets passed on to the typeName which will be one of “LegacyProduct”, “NewProduct”, “ComplexProduct” or “ArrayConstructor”. I then create an instance of an ICaller and pass the typeName to it. Now, we’ll fill in the blank for the CallMethod method (sorry for the naming guys). 1: public string CallMethod<T>(string typeName) 2: { 3: IUnityContainer unityContainer = HttpContext.Current.Application["UnityContainer"] as IUnityContainer; 4: T productInstance = unityContainer.Resolve<T>(typeName); 5: return ((IProduct)productInstance).WriteProductDetails(); 6: } This is where I’ll resolve the IProduct by passing the type name and calling the WriteProductDetails() method. With all things in place, when I run the application and choose different radio buttons, the output should look something like below:          Basically this is how generics come to play in Unity. Please see the code I’ve used for this here. This marks the end of the ‘Unity’ series. I’ll definitely post any updates that I find, but for now I don’t have anything planned.

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  • Getting WCF Bindings and Behaviors from any config source

    The need of loading WCF bindings or behaviors from different sources such as files in a disk or databases is a common requirement when dealing with configuration either on the client side or the service side. The traditional way to accomplish this in WCF is loading everything from the standard configuration section (serviceModel section) or creating all the bindings and behaviors by hand in code. However, there is a solution in the middle that becomes handy when more flexibility is needed. This...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Management and Monitoring Tools for Windows Azure

    - by BuckWoody
    With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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