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  • A Firefox extension for scan & upload document?

    - by Ivan Petrushev
    Hello, Do you know such an extension that provides easy document scanning in Firefox? We are building a web site and we want visitors to be able to upload scanned documents to it. The normal procedure for that is: Scan the document via Gimp, Photoshop or some other scanning software. Save the file. Navigate to the upload web page. Find some sort of HTML input type file on that page. Browse and find the saved file. Submit the form. I want an extension or plugin that automatize that process and do everything with 1 click - scan the document with some default settings (for example "grayscale, 300 dpi") creates temporary file, fills the page input field and deletes the temporary file after upload. I tried lots of googling but the term scan in combination with everything web-related gives zillions of virus, malware and port scanners...

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  • On Turning 30&hellip;

    - by MOSSLover
    I know I am not a wise old sage like some people in the community.  I just turned 30 however I feel like all my years looking back have changed me.  My collective experiences and thoughts have given me a different perspective on life recently.  Seven months ago my head was in a gutter and since then a lot of things have happened.  I was always the weird kid in the corner reading Star Trek books.  When I was in elementary school I thought that kids would throw me birthday parties out of pity because I was the poor kid who everyone hated.  I am no longer that person.  I realized that during the worst possible period between my 29th and 30th year when I hit rock bottom.  You all know the insane story as I’ve told it two billion times over.  Honestly it was the best thing that ever happened to me in my life time, because many things would not have happened.  My friends came through for me at every given moment people from all over were checking up on me all over the world.  I fell and I landed on a bunch of people it was awesome.  I landed on family and friends who I thought I was never close enough to talk about these things.  They helped me realize I had a ton of unfulfilled dreams.  I got to move to New York City one of the greatest cities in the universe.  I got to do whatever I wanted without judgment from anyone.  I got to meet some great people at a few meetup groups in the past few months.  I got to meet an awesome person that I have been dating for 3 months.  I am trying to run for the 8 billionth time and keep up with it.  I got to go to Europe and next week for the first time New Orleans.  I got renewed for MVP for 2012.  I am grateful for all the people and things in my life.  I understand that sometimes when things seem bad you can always seek friends and family.  They will always help me.  I have to learn to lean on people sometimes just how they occasionally lean on me.  That is the biggest thing I have learned from the decade of 20 to 30.  I hope that 30 to 40 will be the best decade.  I hope that I can continue to grow.  I will catch you all later. Technorati Tags: Turning 30,Wisdom

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  • CodePlex Daily Summary for Tuesday, April 13, 2010

    CodePlex Daily Summary for Tuesday, April 13, 2010New ProjectsChat Neo: Video chatDev-wow HappyFuwa: Silverlight + Asp.net + Ajax 实现的以北京奥运为题材,福娃在线聊天互动系统 登录系统后,你可以和线上的朋友即时互动,走动 聊天 动作等都会呈现给其他的在线用户Dynamic Configuration Manager: Dynamic Configuration Manager GameHelper: the project of myselfGeotron: Geotron is a C# geolocation library to resolve postcodes and addresses to co-ordinates, to assist developers in creating location-aware applications. InfoPath Forms Services 2010 Web Testing Toolkit: This project has the tools and information needed to write Visual Studio web tests for InfoPath Forms Services 2010.IronBrainFuck, SimpleBrainFuck: IronBrainFuck and SimpleBrainFuck makes it easier for BrainFuck programmers to develop BrainFuck-compatible programs. It's developed in C#.Runtime Intelligence API: The Runtime Intelligence API library and samples provided by PreEmptive Solutions.SilverVNC 1.0: This project is a Silverlight VNC Viewer. It requires Silverlight 4.0 and works in Out of Browser with full-trust.Snippet Creator: Yet another Visual Studio plugin for creating code snippets.Software Codex: Software Codex is a collection of projects developed in .net to provide a set of libraries and functionalities for developers. It is divided into m...TestCrm: Let go!Make our CrmVidCoder: VidCoder is a DVD ripping and video transcoding application. It uses HandBrake for the encoding engine, but has a revamped and easy to use UI writt...WPF Data Virtualization: Component for displaying and interacting a large data set in WPF application.WPF Gantt chart: Gantt chart control for WPFNew ReleasesAJAX Control Toolkit: 40412: AJAX Control Toolkit Release Notes - April 12th 2010 Release Version 40412April 12, 2010 release of the AJAX Control Toolkit. AJAX Control Toolkit...ASP.NET MVC | SCAFFOLD: ASP.NET MVC SCAFFOLD 1.0 PREVIEW: Primeiro release do ASP.NET MVC SCAFFOLD.Autenticar no OpenLDAP utilizando pGIna: LDAPAuth plugin: Release: DLL LDAPAuth Brief: pGina pluginBluetooth Radar: Version 1.8: Add position helper class to test whether a given point is on the interior of a circle. Random set of Devices on the radar + Zindex changes on Mous...Database Searcher: DB-Searcher Binaries v0.1: First beta version containing following features: Search exact database values via .NET DB-Provider Microsoft SQL MySQL .NET Connector (no .NET t...DBSourceTools: DBSourceTools_1.2.0.7: Release 1.2.0.7 Extended search engine from (pegas)'s patch. Fixed Script Data bug with reserved word (eripsni). Write Targets can now create targe...ESB Toolkit Extensions: Tellago SOA ESB Extenstions v0.4: Windows Installer file that installs Library on a BizTalk ESB 2.0 system. This Install automatically configures the esb.config to use the new compo...Fluent Assertions: Release 1.2: See this blog post for more details on this release: http://www.dennisdoomen.net/2010/04/fluent-assertions-12-has-been-released.htmlFNA Fractal Numerical Algorithm for a new encryption technology: FNA: This is a latest distribution ( 0.04 at the moment). Is a Perl package (.pm). More information on: http://search.cpan.org/~anak/Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts 3.0.6 Released!: Hi, Today we have released the final version of Visifire v3.0.6 which contains the following major features: * Zoom using interactive ZoomRec...HD-Trailers.NET Downloader: HD-Trailers.NET_Downloader_v.91_BETA: - added configuration option 'FeedAddress' to specify the URL of the RSS feed to consume - implemented fix for workitem4260: AddDate = false; will ...HobbyBrew Mobile: Beta 1: First public BetaHome Access Plus+: v3.2.6.1: v3.2.6.1 Fixed the wrong date in the iCal Generator Fixed the admin booking posting logging it as being booked by the admin Fixed the problem o...HTML Ruby: 6.21.1: Added back the space ruby text option More consistent ruby text positioning regardless to the page's stylesInfoPath Forms Services 2010 Web Testing Toolkit: IPFS 2010 Web Test Toolkit 20100412 for VS2008: The ExtractAndSubstituteDynamicInfoPathData web test plugin. To use it, simply add the plugin to your web test. It automatically recognizes the inf...IronPython: 2.6.1: Hello Python Community, We’re pleased to announce the final release of IronPython 2.6.1. This version of IronPython makes great strides in stabili...IronRuby: 1.0: IronRuby 1.0 is the first stable version of IronRuby, targeting Ruby 1.8.6 compatibility. For a high-level compatibility report solely based on Rub...METAR.NET Decoder: 0.3.x beta: First public release. Main of the application is working. Metar can be downloaded, decoded, updated and encoded back to metar string. Release incl...MiniTwitter: 1.11: MiniTwitter 1.11 更新内容 修正 設定ファイルを自動でバックアップして、破損したときは出来るだけ修正するように。 初回起動時にタイムラインを更新しようとすると落ちるバグを修正。MSBuild Mercurial Tasks: 1.0.1 Stable: Ready for Production release. This version integrates all the basic functionalities of Mercurial as defined in the Use Case 1.Multiplayer Quiz: Release 1_7_0_0: Latest Version Strongly recommended to use .NET 4.0 now that it is in RC It can be downloaded from hereMVC Foolproof Validation: Beta 0.9.3754: First Beta release. Addressed several bugs from alpha along with some considerable class refactoring. ModelAwareValidationAttribute will make creat...NodeXL: Network Overview, Discovery and Exploration for Excel: NodeXL Excel 2007 Template, version 1.0.1.121: The NodeXL Excel 2007 template displays a network graph using edge and vertex lists stored in an Excel 2007 workbook. What's NewThis version allow...Proxi [Proxy Interface]: Proxi Release 1.0.0.412: Proxi Release 1.0.0.412QueryUnit: QueryUnitPOC v. 0.0.0.8: This version add support for AreNotEqual, Greater, Less and fix some problems with "format" attribute used in conjunction with the string data type...Rainier: Trabalhos de orçamento empresarial: Estão disponíveis os arquivos de exemplo sobre o planejamento para orçamento empresarial. A resolução é referente aos exercícios explicados em sal...Runtime Intelligence API: Initial release: The initial release of the WCF contract & proxy assembly. AuthentiCode signed library.SharePoint Accelerators: Central Admin - Command Search: This web part allows you to search for a SharePoint 2010 Central Admin commands. This web part can come handy when you are demostrating SharePoint ...SharePoint Labs: SPLab5013A-FRA-Level100: SPLab5013A-FRA-Level100* This SharePoint Lab will teach you how to provision a computed site column that shows a customized view of an existing hid...SilverVNC 1.0: SilverVNC 1.0.3755.0: This download is the first release of the project published on www.silverlightplayground.org. For a detailed explanation please refer to http://www...Snippet Creator: SnippetCreator.Setup: This is the first and (I hope) final release.SQL Server Health & History (SQLH2): SQLH2 v.2.2.001: New Features Updated to use .Net 3.5 Job and Job history information implemented Last dif and log backup columns added Logical Disk implemented Dis...SQL Server Health & History (SQLH2): SQLH2PerfCollector v.2.1.003: Updated to run on .Net 3.5 Now installs to correct registry path on x64Star Trooper for XNA 2D Tutorial: Lesson one content: Here is Lesson one original content for the StarTrooper 2D XNA tutorial. The blog tutorial has now started over on http://xna-uk.net/blogs/darkgen...SysPad: SysPad 4.10.7.1: A folder management and scratchpad utility; especially useful in a business network setting that utilizes numerous, commonly used folders. The pro...TaskUnZip for SSIS: TaskUnZip for SSIS 1.1.0.0: Add: recursive compress. Add: filter option for exstract e compress file. (Tnx to: Kevin Wendler)TCP Wrapper: TCP Wrapper 1.0.0.3: Adding Client Accessor to CommingDataAvailableEventArgs ...UCD: Architecture: UCDArch 1.0: Production release of UCDArch 1.0 (for ASP.NET MVC 1.0). New Features including the ability to modify the NHibernate FlushMode, URL convention help...VCC: Latest build, v2.1.30412.0: Automatic drop of latest buildVidCoder: 0.1.0: First VidCoder beta release. It's missing a few features that will be added before release: Advanced x264 options In-GUI encode log Additiona...WatchersNET CKEditor™ Provider for DotNetNuke: CKEditor Provider 1.10.01: Whats New changesBrowser: Removed extra "\" sign from Current folder name selecting the root folder Browser: Fixed Folder Rendering Browser Fix...WPF Gantt chart: gantt: first, alpha version, of gantt chart for wpfxvanneste: Coverflow et thumbnail sharepoint: Code du coverflow silverlight du webcast sur les thumbnails sharepointMost Popular ProjectsWBFS ManagerRawrMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitSilverlight ToolkitWindows Presentation Foundation (WPF)ASP.NETMicrosoft SQL Server Community & SamplesFacebook Developer ToolkitPHPExcelMost Active ProjectsRawrnopCommerce. Open Source online shop e-commerce solution.AutoPocopatterns & practices – Enterprise LibraryShweet: SharePoint 2010 Team Messaging built with PexFarseer Physics EngineNB_Store - Free DotNetNuke Ecommerce Catalog ModuleIonics Isapi Rewrite FilterBlogEngine.NETBeanProxy

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  • Introducing Oracle VM VirtualBox

    - by Fat Bloke
    I guess these things always take longer than expected and, while the dust is still not completely settled in all the ex-Sun geographies, it is high time we started looking at some of the great new assets in the Oracle VM portfolio. So let's start with one of the most exciting: Oracle VM VirtualBox. VirtualBox is cross-platform virtualization software, oftentimes called a hypervisor, and it runs on Windows, Linux, Solaris and the Mac. Which means that you download it, you install it on your existing platform, and start creating and running virtual machines alongside your existing applications. For example, on my Mac I can run Oracle Enterprise Linux and Windows 7 alongside my Mac apps like this...(Click to zoom)VirtualBox use has grown phenomenally to the point that at Sun it was the 3rd most popular download behind Java and MySQL. Its success can be attributed to the fact that it doesn't need dedicated hardware, it can be installed on either client or server classes of computers, is very easy to use and is free for personal use. And, as you might expect, VirtualBox has it's own vibrant community too, over at www.virtualbox.org There are hundreds of tutorials out there about how to use VirtualBox to create vm's and install different operating systems ranging from Windows 7 to ChromeOS, and if you don't want to install an operating system yourself, you can download pre-built virtual appliances from community sites such as VirtualBox Images or commercial companies selling subscriptions to whole application stacks, such as JumpBox . In no time you'll be creating and sharing your own vm's using the VirtualBox OVF export and import function. VirtualBox is deceptively powerful. Under the simple GUI lies a formidable engine capable of running heavyweight multi-CPU virtual workloads, exhibiting Enterprise capabilities including a built-in remote display server, an iSCSI initiator for connecting to shared storage, and the ability to teleport running vm's from one host to another. And for solution builders, you should be aware that VirtualBox has a scriptable command line interface and an SDK and rich web service APIs. To get a further feel for what VirtualBox is capable of, check out some of these short movies or simply go download it for yourself.- FB

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  • Microsoft Test Manager error in displaying test steps caused by malware

    - by terje
    Sometimes the tool is blamed for errors which are not the fault of the tool – this is one such story.  It was however, not so easy to get to the bottom of it, so I hope sharing this story can help some others. One of our test developers started to get this message inside the test steps part of a test case in the MTM. saying “Could not load file or assembly ‘0 bytes from System, Version=4.0.0.0,……..” The same error came up inside Visual Studio when we opened a test case there. Then we noted a similar error on another piece of software – this error: A System.BadImageFormatException, and same message as above, but just for framework 2.0. We found this  description which pointed to a malware problem (See bottom of that post), that is a fake anti-spyware program called “Additional Guard”.  We checked the computer in question using Malwarebytes Anti-Malware tool.  It found and cleaned out 753 registry keys!!  After this cleanup operation the error was gone.  This is a great tool !  The “Additional Guard” program had been inadvertently installed, and then uninstalled afterwards, but the corrupted keys were of course not removed.  We also noted that this computer had full corporate virus scanning and malware protection, but still this nasty little thing still slipped through. Technorati Tags: Malware,BadImageFormatException,Microsoft Test Manager,Malwarebytes

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  • Apache </Location> Errors

    - by Eddie
    Hi there! I am having real trouble with this installation - Basically this is the erro that I am getting: apache2: Syntax error on line 234 of /etc/apache2/apache2.conf: Syntax error on line 10 of /etc/apache2/conf.d/amberdms-bs.conf: Expected </Location\xc2\xa0/billing_system> but saw </Location> and this is the code that is being used in that modules file: #  # Amberdms Billing System is an open source accounting, service billing and time keeping web application.  #  Alias /billing_system /usr/share/amberdms/billing_system  <Location /billing_system>  Order deny,allow  Allow from all  AllowOverride all    Please help me! I need this software to be installed, but this error has stumped me.

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  • A BYOD World in Mobile Enterprise Brings the Need to Adapt

    - by Webgui
    Yesterday brought a lot of news coverage that Cisco has stopped funding and planning its Cius enterprise-grade tablet.  Citing “market transitions” in which an increasing number of people b ring their own smartphones and tablets to work, Cisco General Manager OJ Winge said in a post on the company's official blog that “Cisco will no longer invest in the Cisco Cius tablet form factor, and no further enhancements will be made to the current Cius endpoint beyond what’s available today.”  Employees are “bringing their preferences to work” and collaboration “has to happen beyond a walled garden,” he said.The blog post also cited a recently released Cisco study which found that 95% of organizations surveyed allow employee-owned devices in some way, shape or form in the office, and, 36% of surveyed enterprises provide full support for employee-owned devices.   How is Cisco planning to move forward to adapt to this changing business environment?  Instead of focusing on tablets for enterprise customers, Cisco will instead "double down" on software that works across a variety of operating systems and smart phones and tablets, Winge said.See the post from the Cisco blog here - http://blogs.cisco.com/collaboration/empowering-choice-in-collaboration/ We at Gizmox recognize this need to adapt to the changing environment.  Our Enterprise Mobile solution is designed and built for that post-PC, BYOD business world.  We recognized the importance of providing a cross-platform solution that can easily target different devices and operating systems. We went with a web-based mobile application approach in order to achieve that and we decided to go with the new open web standard - HTML5.Our solution however provides both client and the server side programming and its uniqueness is that it allows those cross-platform HTML5 mobile applications while developing within Visual Studio using classic visual form based development. As a result, .NET developers can build secure, efficient, data-centric enterprise mobile application for cross platform mobile devices with their existing skills and tools.  See our new video about our EnterpriseMobile solution Enterprise applications today need to work on all devices, across different platforms and OS’s.  It’s just a fact of life.  How about you – do you bring your own device to work?  What’s your company’s BYOD policy?

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  • Increase Performance and Agility with Oracle’s New Data Center Fabric Solutions

    - by Cinzia Mascanzoni
    Join this Webcas on  Tues., December 11, 2012 10 a.m. PT / 1 p.m. ET and hear from S.K. Vinod, Senior Director of Product Management, Oracle Virtual Networking products. He’ll show you how the fast, simple, and agile architecture of Oracle Fabric Interconnect provides dynamic network and storage connectivity to thousands of servers. You will see how to use Oracle Software Defined Network (SDN) to connect any resource on the data center fabric quickly—without incurring downtime or requiring network reconfiguration. With Oracle Virtual Networking products, you can: Streamline your data center connectivity Reduce complexity by 70% Cut infrastructure expenses by up to 50% Increase application performance up to 30x Provision new services and reconfigure resources in minutes  Simplify deployments with wire-once infrastructure  During the Webcast, you’ll also have the opportunity to chat directly with Oracle experts. Visit OPN's Server & Storage Systems Knowledge Zones anytime to learn about partner engagement, training, resources, and replays of other webcasts to jump start business.  You can also email us your questions. Unable to attend live? Register anyway – we'll send you the on-demand link to the Webcast!

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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • Wireless and Wired Network Access at same time?

    - by grasper
    At work, I use a laptop. It is a Dell Latitude D630 with Windows XP. I work in a lab environment where I need to use the Ethernet Port as a Static IP to interact with a local network (which cannot talk to the outside world). What I would like to do is use the Wireless as the internet connection so i can check email, etc at the same time I am using the ethernet network... It seems like this is not possible. Is there a piece of software or a way to configure it to allow me to do this?

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  • MVVM Light Toolkit V3 SP1 for Windows Phone 7

    - by Laurent Bugnion
    He he I start to sound like Microsoft… Anyway… I just released a service pack (SP1) for MVVM Light Toolkit V3. Why? Well mostly because I worked a bit more with the Windows Phone 7 tools that were released at MIX0, and I noticed a few things that could be better in the Windows Phone 7 template. Also, I only found out at MIX that you can actually install custom project templates for Visual Studio Express. For some reason I thought it was not possible. The best way to solve these issues is through a service pack, which consists of a few zip files. Simply follow the instructions on the “Installing Manually” page. You can go ahead and overwrite the files that were installed with V3, all the file structure and names are exactly the same. What? So what do you get in this service pack that was not already in V3? (for more info about what’s new in V3, check the What’s New page). Project and Item templates for Visual Studio 10 Express (phone edition). Unzip these files in your “My Documents” folder, and you can now create a new MVVM Light application in the WinPhone7 version of Visual Studio 2010 Express. Signed assemblies: All the assemblies are now signed, which is a requirement in certain build configurations. XML documentation files: Thanks to Matt Casto for pinging me and reminding me that I had forgotten to include them (doh). New and improved Windows Phone 7 assemblies and templates: This one deserves its own section (see below). What was wrong with the old Silverlight 3 assemblies in Windows Phone 7 projects? It was kind of weird. Functionality wise, it was working just right. However, if you noticed, the EventToCommand behavior was not visible in the Assets tab of Expression Blend, under Behaviors, where it should normally have been. The reason was that even though the Windows Phone 7 is using Silverlight 3, the System.Windows.Interactivity that Blend was expecting is the version that is normally used in Silverlight 4. Yeah, I know, it’s weird. This led me to create a specific version of these assemblies for the phone. The assemblies are located into C:\Program Files\Laurent Bugnion (GalaSoft)\Mvvm Light Toolkit\Binaries\WP7. There are 3 DLLs: GalaSoft.MvvmLight.WP7.dll with RelayCommand, Messenger and ViewModelBase GalaSoft.MvvmLight.Extras.WP7.dll with EventToCommand and DispatcherHelper System.Windows.Interactivity.dll which is the same DLL installed in the Blend SDK, and which is needed for the EventToCommand behavior to work. Happy coding! That’s all! Download and install the service pack according to the instructions on the Installation page, and create your first MVVM Light application for the phone (a blog post will follow later with more details).   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • 3ds Max with Parallels on a MacBook Pro

    - by Eric Koslow
    I am trying to get 3ds Max to run under Parallels on my 15'' MacBook Pro, but it is ultimatly failing. To get any decent frame rate I have to put all the setting to low, but even then I get weird graphical "gliches" when I play. Controlls are unresponsive and very laggy as well. I have increased the video memory to 256mb, but that doesn't seem to have helped. What else should I do to make the game playable? Mod-edit: I changed TF2 with a "random" 3D modelling software, which solves gaming related issues.

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  • Wiki & issue-tracking in one system?

    - by torbengb
    I'm looking for an integrated solution that combines documentation of a software system with tracking of bugs, change requests and feature requests. Requirements: Documentation using a wiki would be nice, preferably one supporting CamelCase or other automatic linking. Issue tracking must allow a customizable workflow and optional e-mail notifications. Known alternatives: FogBugz is an awesome issue tracker, but the wiki appears to be somewhat awkward. Trac's wiki is average (though not as nice as Foswiki.org) but I don't know how good the integrated issue tracker is. What would you recommend? What systems offer the best combination of documentation and issue tracking?

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  • Server Administration

    - by Kassem
    Hi everyone, My client asked me for a job description of a system administration because I might be assigned this position along with the other guy I'm working with. To be honest, I do not know much about a System Administrator's job but I'm willing to learn. Questions: What are the security requirements of a server? * What are the key responsibilities in a system admin's job description? What are some of the day to day tasks of a system admin? What is the average monthly salary of a system admin? Note: I will be working inside a Windows environment. But your replies do not necessarily need to be constricted to a Windows environment. (*) Other software I know will be required are: Windows Server 2008 IIS 7.0 MS SQL Server .NET 4.0 Runtime Let me know if there are other things I should be aware of as well. Thanks!

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  • OSSIM - Snort/OSSEC/Nagios Logging Config Question

    - by Eric
    Quick n00b OSSIM question. I've looked around but haven't found exactly what I'm looking for. I currently have a Nagios, OSSEC, Nessus, and Snort server and I want to keep those servers active but just ship the logs to the OSSIM server and have it do the correlating and graphing. Can that be done? Everything I've seen is putting the various software functions actually on the OSSIM box but I don't want to do that. I'm running CentOS on all of the systems. Thanks.

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  • Partner Webcast – Platform as a Service with Oracle WebLogic and OpenStack

    - by Thanos Terentes Printzios
    Platform as a service is defined as Platform that facilitates the deployment of applications without the complexity of buying and managing the underlying hardware and software and provisioning hosting capabilities. For Java EE, that would mean an elastic Java EE platform, where the user (IT admin) deploys the application, and then the platform itself takes care of meeting the SLA. With combination of Oracle WebLogic 12c with Dynamic Clusters, Oracle Solaris 11.2 with OpenStack and some scripting, we can completely automate infrastructure and platform provisioning, effectively providing PaaS to the IT users. Join us in this webcast as explore the usage of Weblogic 12c with Openstack, to establish Platform as a Service. Agenda: PaaS overview and goals Overview of Solaris 11.2 with OpenStack Deploying WebLogic domain to Solaris 11.2 and creating base image Automating provisioning Solution Demo Summary & Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Presenter:  Jernej Kase – FMW Specialist, Oracle Partner Hub Migration Center Date: Thursday, June 26th, 10am CET (9am GMT/11am EEST) Duration: 1 hour Register Here: http://www.oracle.com/go/?Src=8101420&Act=4&pcode=EMEAPM14056477MPP002 For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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  • ASP.NET MVC 2 Model Binding for a Collection

    - by nmarun
    Yes, my yet another post on Model Binding (previous one is here), but this one uses features presented in MVC 2. How I got to writing this blog? Well, I’m on a project where we’re doing some MVC things for a shopping cart. Let me show you what I was working with. Below are my model classes: 1: public class Product 2: { 3: public int Id { get; set; } 4: public string Name { get; set; } 5: public int Quantity { get; set; } 6: public decimal UnitPrice { get; set; } 7: } 8:   9: public class Totals 10: { 11: public decimal SubTotal { get; set; } 12: public decimal Tax { get; set; } 13: public decimal Total { get; set; } 14: } 15:   16: public class Basket 17: { 18: public List<Product> Products { get; set; } 19: public Totals Totals { get; set;} 20: } The view looks as below:  1: <h2>Shopping Cart</h2> 2:   3: <% using(Html.BeginForm()) { %> 4: 5: <h3>Products</h3> 6: <% for (int i = 0; i < Model.Products.Count; i++) 7: { %> 8: <div style="width: 100px;float:left;">Id</div> 9: <div style="width: 100px;float:left;"> 10: <%= Html.TextBox("ID", Model.Products[i].Id) %> 11: </div> 12: <div style="clear:both;"></div> 13: <div style="width: 100px;float:left;">Name</div> 14: <div style="width: 100px;float:left;"> 15: <%= Html.TextBox("Name", Model.Products[i].Name) %> 16: </div> 17: <div style="clear:both;"></div> 18: <div style="width: 100px;float:left;">Quantity</div> 19: <div style="width: 100px;float:left;"> 20: <%= Html.TextBox("Quantity", Model.Products[i].Quantity)%> 21: </div> 22: <div style="clear:both;"></div> 23: <div style="width: 100px;float:left;">Unit Price</div> 24: <div style="width: 100px;float:left;"> 25: <%= Html.TextBox("UnitPrice", Model.Products[i].UnitPrice)%> 26: </div> 27: <div style="clear:both;"><hr /></div> 28: <% } %> 29: 30: <h3>Totals</h3> 31: <div style="width: 100px;float:left;">Sub Total</div> 32: <div style="width: 100px;float:left;"> 33: <%= Html.TextBox("SubTotal", Model.Totals.SubTotal)%> 34: </div> 35: <div style="clear:both;"></div> 36: <div style="width: 100px;float:left;">Tax</div> 37: <div style="width: 100px;float:left;"> 38: <%= Html.TextBox("Tax", Model.Totals.Tax)%> 39: </div> 40: <div style="clear:both;"></div> 41: <div style="width: 100px;float:left;">Total</div> 42: <div style="width: 100px;float:left;"> 43: <%= Html.TextBox("Total", Model.Totals.Total)%> 44: </div> 45: <div style="clear:both;"></div> 46: <p /> 47: <input type="submit" name="Submit" value="Submit" /> 48: <% } %> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Nothing fancy, just a bunch of div’s containing textboxes and a submit button. Just make note that the textboxes have the same name as the property they are going to display. Yea, yea, I know. I’m displaying unit price as a textbox instead of a label, but that’s beside the point (and trust me, this will not be how it’ll look on the production site!!). The way my controller works is that initially two dummy products are added to the basked object and the Totals are calculated based on what products were added in what quantities and their respective unit price. So when the page loads in edit mode, where the user can change the quantity and hit the submit button. In the ‘post’ version of the action method, the Totals get recalculated and the new total will be displayed on the screen. Here’s the code: 1: public ActionResult Index() 2: { 3: Product product1 = new Product 4: { 5: Id = 1, 6: Name = "Product 1", 7: Quantity = 2, 8: UnitPrice = 200m 9: }; 10:   11: Product product2 = new Product 12: { 13: Id = 2, 14: Name = "Product 2", 15: Quantity = 1, 16: UnitPrice = 150m 17: }; 18:   19: List<Product> products = new List<Product> { product1, product2 }; 20:   21: Basket basket = new Basket 22: { 23: Products = products, 24: Totals = ComputeTotals(products) 25: }; 26: return View(basket); 27: } 28:   29: [HttpPost] 30: public ActionResult Index(Basket basket) 31: { 32: basket.Totals = ComputeTotals(basket.Products); 33: return View(basket); 34: } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } That’s that. Now I run the app, I see two products with the totals section below them. I look at the view source and I see that the input controls have the right ID, the right name and the right value as well. 1: <input id="ID" name="ID" type="text" value="1" /> 2: <input id="Name" name="Name" type="text" value="Product 1" /> 3: ... 4: <input id="ID" name="ID" type="text" value="2" /> 5: <input id="Name" name="Name" type="text" value="Product 2" /> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } So just as a regular user would do, I change the quantity value of one of the products and hit the submit button. The ‘post’ version of the Index method gets called and I had put a break-point on line 32 in the above snippet. When I hovered my mouse on the ‘basked’ object, happily assuming that the object would be all bound and ready for use, I was surprised to see both basket.Products and basket.Totals were null. Huh? A little research and I found out that the reason the DefaultModelBinder could not do its job is because of a naming mismatch on the input controls. What I mean is that when you have to bind to a custom .net type, you need more than just the property name. You need to pass a qualified name to the name property of the input control. I modified my view and the emitted code looked as below: 1: <input id="Product_Name" name="Product.Name" type="text" value="Product 1" /> 2: ... 3: <input id="Product_Name" name="Product.Name" type="text" value="Product 2" /> 4: ... 5: <input id="Totals_SubTotal" name="Totals.SubTotal" type="text" value="550" /> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Now, I update the quantity and hit the submit button and I see that the Totals object is populated, but the Products list is still null. Once again I went: ‘Hmm.. time for more research’. I found out that the way to do this is to provide the name as: 1: <%= Html.TextBox(string.Format("Products[{0}].ID", i), Model.Products[i].Id) %> 2: <!-- this will be rendered as --> 3: <input id="Products_0__ID" name="Products[0].ID" type="text" value="1" /> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } It was only now that I was able to see both the products and the totals being properly bound in the ‘post’ action method. Somehow, I feel this is kinda ‘clunky’ way of doing things. Seems like people at MS felt in a similar way and offered us a much cleaner way to solve this issue. The simple solution is that instead of using a Textbox, we can either use a TextboxFor or an EditorFor helper method. This one directly spits out the name of the input property as ‘Products[0].ID and so on. Cool right? I totally fell for this and changed my UI to contain EditorFor helper method. At this point, I ran the application, changed the quantity field and pressed the submit button. Of course my basket object parameter in my action method was correctly bound after these changes. I let the app complete the rest of the lines in the action method. When the page finally rendered, I did see that the quantity was changed to what I entered before the post. But, wait a minute, the totals section did not reflect the changes and showed the old values. My status: COMPLETELY PUZZLED! Just to recap, this is what my ‘post’ Index method looked like: 1: [HttpPost] 2: public ActionResult Index(Basket basket) 3: { 4: basket.Totals = ComputeTotals(basket.Products); 5: return View(basket); 6: } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } A careful debug confirmed that the basked.Products[0].Quantity showed the updated value and the ComputeTotals() method also returns the correct totals. But still when I passed this basket object, it ended up showing the old totals values only. I began playing a bit with the code and my first guess was that the input controls got their values from the ModelState object. For those who don’t know, the ModelState is a temporary storage area that ASP.NET MVC uses to retain incoming attempted values plus binding and validation errors. Also, the fact that input controls populate the values using data taken from: Previously attempted values recorded in the ModelState["name"].Value.AttemptedValue Explicitly provided value (<%= Html.TextBox("name", "Some value") %>) ViewData, by calling ViewData.Eval("name") FYI: ViewData dictionary takes precedence over ViewData's Model properties – read more here. These two indicators led to my guess. It took me quite some time, but finally I hit this post where Brad brilliantly explains why this is the preferred behavior. My guess was right and I, accordingly modified my code to reflect the following way: 1: [HttpPost] 2: public ActionResult Index(Basket basket) 3: { 4: // read the following posts to see why the ModelState 5: // needs to be cleared before passing it the view 6: // http://forums.asp.net/t/1535846.aspx 7: // http://forums.asp.net/p/1527149/3687407.aspx 8: if (ModelState.IsValid) 9: { 10: ModelState.Clear(); 11: } 12:   13: basket.Totals = ComputeTotals(basket.Products); 14: return View(basket); 15: } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } What this does is that in the case where your ModelState IS valid, it clears the dictionary. This enables the values to be read from the model directly and not from the ModelState. So the verdict is this: If you need to pass other parameters (like html attributes and the like) to your input control, use 1: <%= Html.TextBox(string.Format("Products[{0}].ID", i), Model.Products[i].Id) %> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Since, in EditorFor, there is no direct and simple way of passing this information to the input control. If you don’t have to pass any such ‘extra’ piece of information to the control, then go the EditorFor way. The code used in the post can be found here.

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  • Programming concepts taken from the arts and humanities

    - by Joey Adams
    After reading Paul Graham's essay Hackers and Painters and Joel Spolsky's Advice for Computer Science College Students, I think I've finally gotten it through my thick skull that I should not be loath to work hard in academic courses that aren't "programming" or "computer science" courses. To quote the former: I've found that the best sources of ideas are not the other fields that have the word "computer" in their names, but the other fields inhabited by makers. Painting has been a much richer source of ideas than the theory of computation. — Paul Graham, "Hackers and Painters" There are certainly other, much stronger reasons to work hard in the "boring" classes. However, it'd also be neat to know that these classes may someday inspire me in programming. My question is: what are some specific examples where ideas from literature, art, humanities, philosophy, and other fields made their way into programming? In particular, ideas that weren't obviously applied the way they were meant to (like most math and domain-specific knowledge), but instead gave utterance or inspiration to a program's design and choice of names. Good examples: The term endian comes from Gulliver's Travels by Tom Swift (see here), where it refers to the trivial matter of which side people crack open their eggs. The terms journal and transaction refer to nearly identical concepts in both filesystem design and double-entry bookkeeping (financial accounting). mkfs.ext2 even says: Writing superblocks and filesystem accounting information: done Off-topic: Learning to write English well is important, as it enables a programmer to document and evangelize his/her software, as well as appear competent to other programmers online. Trigonometry is used in 2D and 3D games to implement rotation and direction aspects. Knowing finance will come in handy if you want to write an accounting package. Knowing XYZ will come in handy if you want to write an XYZ package. Arguably on-topic: The Monad class in Haskell is based on a concept by the same name from category theory. Actually, Monads in Haskell are monads in the category of Haskell types and functions. Whatever that means...

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  • ArchBeat Link-o-Rama for November 28, 2012

    - by Bob Rhubart
    Oracle BPM and Oracle Application Development Framework (ADF) | Dan Atwood Oracle ACE Dan Atwood shares an excerpt from "Oracle BPM and ADF (Part 1)," part of Avio Consulting's new self-paced online Oracle BPM Developer Workshop training. BPEL and Fire-and-Forget Web Services | Lonneke Dikmans Oracle ACE Director Lonneke Dikmans shares two use cases to illustrate the use of fire-and-forget web services. Backup and Recovery of an Exalogic vServer via rsync | Donald "On Exalogic a vServer will consist of a number of resources from the underlying machine," says the man known only as Donald. "These resources include compute power, networking and storage. In order to recover a vServer from a failure in the underlying rack all of these components have to be thoughts about. This article only discusses the backup and recovery strategies that apply to the storage system of a vServer." Making Architecture Matter | Harald Wesenberg and Einar Landre "As Architects, we want our architecture to matter. We want projects to implement our grand designs, one little step at a time, with each piece fitting perfectly into the big puzzle that is software architecture," say authors Harald Wesenberg and Einar Landre. "But reality is a bit trickier." Thought for the Day "A distributed system is one in which the failure of a computer you didn't even know existed can render your own computer unusable." — Leslie Lamport Source: SoftwareQuotes.com

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  • Late 2008 Unibody MacBook Pro, Snow Leopard EFI 1.8 downgrade

    - by SiLo
    Question: Does anyone know of an EFI downgrade for user on 1.8? I have found a 1.7 to 1.6 downgrade, but once on 1.8 this downgrade no longer works. Background: After upgrading to Snow Leopard, and installing the EFI 1.8 update (as recommended by Software Update), I have lost the ability to burn discs. This also includes when using external burners and when booting into Vista using Bootcamp. Other seemingly related problems to the EFI I have are, chronic overheating, random temporary beachball lockups, longer boot times. These 'other' problems have been solved for other users who experienced these problems on EFI 1.7, but were able to rollback to 1.6. I am looking for a solution that does not require sending my computer back to Apple.

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  • DNS Server and Private HTTP / SOCKS Proxy

    - by DucDigital
    Hi every one, this is just a small hacking attemp to our router. I'm trying to setup a small DNS and forward webpages through proxy behind the scene. I've successfully implement the DNS server that will do the resolving or anything involved in address resolve. But is there anyway I can forward the user using DNS to a proxy instead of request directly to the server? Are there any software/opensource that I can use? I notice on paid wireless, they can provide a login page if user is not login yet, i think this is a way of implementing proxy. Also the hardware is very basic with linksys and netgear router which connect directly to the internet. It's a basic LAN

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  • DNS Server and Private HTTP / SOCKS Proxy

    - by DucDigital
    Hi every one, this is just a small hacking attemp to our router. I'm trying to setup a small DNS and forward webpages through proxy behind the scene. I've successfully implement the DNS server that will do the resolving or anything involved in address resolve. But is there anyway I can forward the user using DNS to a proxy instead of request directly to the server? Are there any software/opensource that I can use? I notice on paid wireless, they can provide a login page if user is not login yet, i think this is a way of implementing proxy. Also the hardware is very basic with linksys and netgear router which connect directly to the internet. It's a basic LAN

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  • Friday Fun: Vehicles

    - by Mysticgeek
    Friday has finally arrived and it’s time to ignore spreadsheets and TPS reports and waste time playing a flash game. Today we take a look at the fun puzzle game called Vehicles. Vehicles This is a fun game with cartoon style graphics where you navigate vehicles to solve different puzzles. You navigate the vehicles through different puzzle situations by clicking on them with your mouse. You’re given basic instructions on how to complete each level. You’ll need to strategically place the vehicles so you can knock the black vehicles off the screen. As you progress up the levels, they become more challenging and if you need to, you can restart it at any time. Since it’s Friday, and you’re sick of your job, Vehicles is a fun puzzle game to keep your mind of the boringness of work until it’s time for weekend freedom. Play Vehicles at FreeWebArcade Similar Articles Productive Geek Tips Friday Fun: Relieve Workweek Frustration Playing Mad MondayFriday Fun: Uphill RushFriday Fun: Battlefield HeroesFriday Fun: Portal, the Flash VersionFriday Fun: Play 3D Rally Racing in Google Chrome TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro FetchMp3 Can Download Videos & Convert Them to Mp3 Use Flixtime To Create Video Slideshows Creating a Password Reset Disk in Windows Bypass Waiting Time On Customer Service Calls With Lucyphone MELTUP – "The Beginning Of US Currency Crisis And Hyperinflation" Enable or Disable the Task Manager Using TaskMgrED

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  • .Net to Oracle Connectivity using ODBC .NET

    - by SAMIR BHOGAYTA
    You can use the new ODBC .NET Data Provider that works with the ODBC Oracle7.x driver or higher. You need to have MDAC 2.6 or later installed and then download ODBC .NET from the MS Web Site http://msdn.microsoft.com/downloads/default.asp?url=/code/sample.asp?url=/msdn-files/027/001/668/msdncompositedoc.xml&frame=true. MDAC (Microsoft Data Access Component) 2.7 contains core component, including the Microsoft SQL server and Oracle OLE Database provider and ODBC driver. Insta ...You can use the new ODBC .NET Data Provider that works with the ODBC Oracle7.x driver or higher. You need to have MDAC 2.6 or later installed and then download ODBC .NET from the MS Web Site http://msdn.microsoft.com/downloads/default.asp?url=/code/sample.asp?url=/msdn-files/027/001/668/msdncompositedoc.xml&frame=true. MDAC (Microsoft Data Access Component) 2.7 contains core component, including the Microsoft SQL server and Oracle OLE Database provider and ODBC driver. Install ODBC .NET from the MS Web Site http://msdn.microsoft.com/downloads/default.asp?URL=/downloads/sample.asp?url=/msdn-files/027/001/943/msdncompositedoc.xml Create a DSN, using either Microsoft ODBC for Oracle or Oracle supplied Driver if the Oracle client software is loaded. here for eq. TrailDSN. While creating DSN give user name along with passward for eq. scott/tiger. using Microsoft .Data.Odbc; private void Form1_Load(object sender, System.EventArgs e) { try { OdbcConnection myconnection= new OdbcConnection ("DSN=TrialDSN"); OdbcDataAdapter myda = new OdbcDataAdapter ("Select * from EMP", myconnection); DataSet ds= new DataSet (); myda.Fill(ds, "Table"); dataGrid1.DataSource = ds ; } catch(Exception ex) { MessageBox.Show (ex.Message ); } }

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  • Elevating Customer Experience through Enterprise Social Networking

    - by john.brunswick
    I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

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