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  • WebCenter Customer Spotlight: SICE

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummarySociedad Ibérica de Construcciones Eléctricas, S.A. (SICE) is a Spanish company specializes in engineering and technology integration for intelligent transport systems and environmental control systems. They had a large quantity of engineering and environmental planning documents  which they wanted to manage, classify and integrate with their existing enterprise resource planning (ERP) system. SICE adapted  Oracle WebCenter Content to classify and manage more than 30 different types, defined a security plan to ensure the integrity and recovery of various document types and integrated the document management solution with SICE’s third-party enterprise resource planning (ERP) system. SICE  accelerated time to market for all projects, minimized time required to identify and recover documents  and achieved greater efficiency in all operations. Company Overview Created in 1921, Sociedad Ibérica de Construcciones Eléctricas, S.A. (SICE) currently specializes in engineering and technology integration for intelligent transport systems and environmental control systems. It has more than 2,500 employees, with operations in Spain and various locations in Latin America, the United States, Africa, and Australia. Business Challenges They had a large quantity of engineering and environmental planning documents generated in research and projects which they wanted to manage, classify and integrate with their existing enterprise resource planning (ERP) system. Solution Deployed SICE worked with the Oracle Partner ABAST Solutions to evaluate and choose the best document management system, ultimately selecting Oracle WebCenter Content over other options including  Documentum, SharePoint, OpenText, and Alfresco.They adapted Oracle WebCenter Content to classify and manage more than 30 different types, defined a security plan to ensure the integrity and recovery of various document types and integrated the document management solution  with SICE’s third-party enterprise resource planning (ERP) system to accelerate incorporation with the documentation system and ensure integrity ERP system data. Business Results SICE  accelerated time to market for all projects by releasing reports and information that support and validate engineering projects, stored all documents in a single repository with organizationwide accessibility, minimizing time required to identify and recover documents needed for reports to initiate and execute engineering and building projects. Overall they achieved greater efficiency in all operations, including technical and impact report development and construction documentation management. “The correct and efficient management of information is vital to our environmental management activity. Oracle WebCenter Content  serves as a basis for knowledge management practices, with the objective of adding greater value to everything that we do.” Manuel Delgado, IT Project Engineering, Sociedad Ibérica de Construcciones Eléctricas, S.A Additional Information SICE Customer Snapshot Oracle WebCenter Content

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  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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  • The Softer Side of Customer Experience

    - by Christina McKeon
    It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

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  • ArchBeat Link-o-Rama for 2012-10-12

    - by Bob Rhubart
    This is your brain on IT architecture. Oracle Technology Network Architect Day in Los Angeles, Oct 25 This is your brain on IT architecture. Stuff your cranium with architecture by attending Oracle Technology Network Architect Day in Los Angeles, October 25, 2012, at the Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Technical sessions, panel Q&A, and peer roundtables--plus a free lunch. Register now. WebCenter Sites Gadget Development Concepts Quickstart | John Brunswick What are Gadgets? "At their most basic level they can be thought of as lightweight portlets that run largely on the client side of an architecture," says John Brunswick. "Gadgets provide a cross-platform container to run reusable UI modules that generally expose dynamic information to an end user, allowing for some level of end user customization." ORCLville: OOW 2012 - A Not So Brief Recap Oracle ACE Director Floyd Teter, an Applications & Apps Technology specialists, shares his personal, frank, and and extensive recap or Oracle OpenWorld 2012. Fusion Applications Technical Tips | Naveen Nahata "Setting memory parameters for Admin and Managed servers of various domains in Fusion Applications can be, let us say, a little daunting," says Oracle Fusion Middleware A-Team member Naveen Nahata. "While all this may look complicated and intimidating, it is actually relatively simple once you understand how it all works." Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. ExaLogic Hackers Night - November 19th Nürnberg Germany | WebLogic Partner Community EMEA Want to get your hands on Oracle Exalogic? Make your way to Nürnberg, Germany for this Exalogic Hacker's Night on November 19, 2012. Experts will be on hand to help you test your ideas. (The blog post is in English, but the event registration page is in German.) Thought for the Day "A foolish consistency is the hobgoblin of little minds…" — Ralph Waldo Emerson (May 25, 1803 – April 27, 1882) Source: SoftwareQuotes.com

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  • Proven Approach to Financial Progress Using Modern Best Practice

    - by Oracle Accelerate for Midsize Companies
    Normal 0 false false false EN-US X-NONE X-NONE by Larry Simcox, Sr. Director, Oracle Midsize Programs Top performing organizations generate 25 percent higher profit margins and grow at twice the rate of their competitors. How do they do it? Recently, Dr. Stephen G. Timme, President of FinListics Solutions and Adjunct Professor at the Georgia Institute of Technology, joined me on a webcast to answer that question. I've know Dr. Timme since my days at G-log when we worked together to help customers determine the ROI of transportation management solutions. We were also joined by Steve Cox, Vice President of Oracle Midsize Programs, who recently published an Oracle E-book, "Modern Best Practice Explained". In this webcast, Cox provides his perspective on how best performing companies are moving from best practice to modern best practice.  Watch the webcast replay and you'll learn about the easy to follow, top down approach to: Identify processes that should be targeted for improvement Leverage a modern best practice maturity model to start a path to progress Link financial performance gaps to operational KPIs Improve cash flow by benchmarking key financial metrics Develop intelligent estimates of achievable cash flow benefits Click HERE to watch a replay of the webcast. You might also be interested in the following: Video: Modern Best Practices Defined  AppCast: Modern Best Practices for Growing Companies Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Larry Simcox Senior Director, Oracle Midsize Programs responsible for supporting and creating marketing content ,communications, sales and partner program support for Oracle's go to market activities for midsize companies. I have over 17 years experience helping customers identify the value and ROI from their IT investment. I live in Charlotte NC with my family and my dog Dingo. The views expressed here are my own, and not necessarily those of Oracle. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • It's possible to fulfill the social necessity of a human being through a social game in 3D like IMVU?

    - by Totty
    (I'm not advertising nor promoting this game, as it's just an example of my experience and I would like to have your opinion about the matter if possible) I've been started researching "things" about games and I've decided to begin to play IMVU as a friend of mine said it's cool. At first it seemed just another 3d social game, not so cool.. But I've "tried to like" and after 1 day I can say I'm addicted to it! Yes; I will explain better: About the game: You can go in chat-rooms, move to positions. Some positions are like sitting in a sofa, floor, dancing alone or with a partner, kissing and more in this way. In the free version of the game there is no nudity. You can even listen to music, view youtube... The 3d graphics are quite low end, so it's not as real as the paid PC games of today. About my experience: At first I was going with my friend in chat-rooms, they seemed very nice. There were people talking about general stuff, quite like in a real life. Well, I begin to know some girls (yes, virtual girls commanded by a real girl, I hope!). Things happened: Some girls are just crazy, not like in real life, they make out in before even talking; Other girls you can speak a little bit, then they add you to their friend-list. Sometimes they invite to their virtual places. Some girls have really IMVU boyfriends only (but not in reality) and most of them don't even make up in the game, so it's really a level of commitment involved here! But from what my friend told they last for him, at least, about 3 days... Some others have real and IMVU boyfriends that are the same. Until now I haven't find a girl with different boyfriend in the IMVU and reality. Nor multiple boyfriends. There are rooms where the same people find each selves every day and speak about general stuff, relationships and so on... They are nice with you, they "feel" you and show careness. This is what amazes me, they treat you like a real human being and as being their friend in the real world. (of course it's not always like this) There are jealous girls too and competitiveness between females lol, I know you loled! This is kind of social. So today I closed my door in my room and I've played it all day long and guess what, I didn't feel a need to stay with a real person at all. Normally, If I would stay a full day alone I would get quite crazy... So the question is: It's just me that seemed to be able to fulfill my social needs or there is something more? thanks for your precious time for reading my full question,

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  • A little gem from MPN&ndash;FREE online course on Architectural Guidance for Migrating Applications to Windows Azure Platform

    - by Eric Nelson
    I know a lot of technical people who work in partners (ISVs, System Integrators etc). I know that virtually none of them would think of going to the Microsoft Partner Network (MPN) learning portal to find some deep and high quality technical content. Instead they would head to MSDN, Channel 9, msdev.com etc. I am one of those people :-) Hence imagine my surprise when i stumbled upon this little gem Architectural Guidance for Migrating Applications to Windows Azure Platform (your company and hence your live id need to be a member of MPN – which is free to join). This is first class stuff – and represents about 4 hours which is really 8 if you stop and ponder :) Course Structure The course is divided into eight modules.  Each module explores a different factor that needs to be considered as part of the migration process. Module 1:  Introduction:  This section provides an introduction to the training course, highlighting the values of the Windows Azure Platform for developers. Module 2:  Dynamic Environment: This section goes into detail about the dynamic environment of the Windows Azure Platform. This session will explain the difference between current development states and the Windows Azure Platform environment, detail the functions of roles, and highlight development considerations to be aware of when working with the Windows Azure Platform. Module 3:  Local State: This session details the local state of the Windows Azure Platform. This section details the different types of storage within the Windows Azure Platform (Blobs, Tables, Queues, and SQL Azure). The training will provide technical guidance on local storage usage, how to write to blobs, how to effectively use table storage, and other authorization methods. Module 4:  Latency and Timeouts: This session goes into detail explaining the considerations surrounding latency, timeouts and how to assess an IT portfolio. Module 5:  Transactions and Bandwidth: This session details the performance metrics surrounding transactions and bandwidth in the Windows Azure Platform environment. This session will detail the transactions and bandwidth costs involved with the Windows Azure Platform and mitigation techniques that can be used to properly manage those costs. Module 6:  Authentication and Authorization: This session details authentication and authorization protocols within the Windows Azure Platform. This session will detail information around web methods of authorization, web identification, Access Control Benefits, and a walkthrough of the Windows Identify Foundation. Module 7:  Data Sensitivity: This session details data considerations that users and developers will experience when placing data into the cloud. This section of the training highlights these concerns, and details the strategies that developers can take to increase the security of their data in the cloud. Module 8:  Summary Provides an overall review of the course.

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  • Loose Coupling and UX Patterns for Applications Integrations

    - by ultan o'broin
    I love that software architecture phrase loose coupling. There’s even a whole book about it. And, if you’re involved in enterprise methodology you’ll know just know important loose coupling is to the smart development of applications integrations too. Whether you are integrating offerings from the Oracle partner ecosystem with Fusion apps or applications coexistence scenarios, loose coupling enables the development of scalable, reliable, flexible solutions, with no second-guessing of technology. Another great book Enterprise Integration Patterns: Designing, Building, and Deploying Messaging Solutions tells us about loose coupling benefits of reducing the assumptions that integration parties (components, applications, services, programs, users) make about each other when they exchange information. Eliminating assumptions applies to UI development too. The days of assuming it’s enough to hard code a UI with linking libraries called code on a desktop PC for an office worker are over. The book predates PaaS development and SaaS deployments, and was written when web services and APIs were emerging. Yet it calls out how using middleware as an assumptions-dissolving technology “glue" is central to applications integration. Realizing integration design through a set of middleware messaging patterns (messaging in the sense of asynchronously communicating data) that enable developers to meet the typical business requirements of enterprises requiring integrated functionality is very Fusion-like. User experience developers can benefit from the loose coupling approach too. User expectations and work styles change all the time, and development is now about integrating SaaS through PaaS. Cloud computing offers a virtual pivot where a single source of truth (customer or employee data, for example) can be experienced through different UIs (desktop, simplified, or mobile), each optimized for the context of the user’s world of work and task completion. Smart enterprise applications developers, partners, and customers use design patterns for user experience integration benefits too. The Oracle Applications UX design patterns (and supporting guidelines) enable loose coupling of the optimized UI requirements from code. Developers can get on with the job of creating integrations through web services, APIs and SOA without having to figure out design problems about how UIs should work. Adding the already user proven UX design patterns (and supporting guidelines to your toolkit means ADF and other developers can easily offer much more than just functionality and be super productive too. Great looking application integration touchpoints can be built with our design patterns and guidelines too for a seamless applications UX. One of Oracle’s partners, Innowave Technologies used loose coupling architecture and our UX design patterns to create an integration for a customer that was scalable, cost effective, fast to develop and kept users productive while paving a roadmap for customers to keep pace with the latest UX designs over time. Innowave CEO Basheer Khan, a Fusion User Experience Advocate explains how to do it on the Usable Apps blog.

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  • Anticipating JavaOne 2012 – Number 17!

    - by Janice J. Heiss
    As I write this, JavaOne 2012 (September 30-October 4 in San Francisco, CA) is just over a week away -- the seventeenth JavaOne! I’ll resist the impulse to travel in memory back to the early days of JavaOne. But I will say that JavaOne is a little like your birthday or New Year’s in that it invites reflection, evaluation, and comparison. It’s a time when we take the temperature of Java and assess the world of information technology generally. At JavaOne, insight and information flow amongst Java developers like no other time of the year.This year, the status of Java seems more secure in the eyes of most Java developers who agree that Oracle is doing an acceptable job of stewarding the platform, and while the story is still in progress, few doubt that Oracle is engaging strongly with the Java community and wants to see Java thrive. From my perspective, the biggest news about Java is the growth of some 250 alternative languages for the JVM – from Groovy to Jython to JRuby to Scala to Clojure and on and on – offering both new opportunities and challenges. The JVM has proven itself to be unusually flexible, resulting in an embarrassment of riches in which, more and more, developers are challenged to find ways to optimally mix together several different languages on projects.    To the matter at hand -- I can say with confidence that Oracle is working hard to make each JavaOne better than the last – more interesting, more stimulating, more networking, and more fun! A great deal of thought and attention is being devoted to the task. To free up time for the 475 technical sessions/Birds of feather/Hands-on-Labs slots, the Java Strategy, Partner, and Technical keynotes will be held on Sunday September 30, beginning at 4:00 p.m.   Let’s not forget Java Embedded@JavaOne which is being held Wednesday, Oct. 3rd and Thursday, Oct. 4th at the Hotel Nikko. It will provide business decision makers, technical leaders, and ecosystem partners important information about Java Embedded technologies and new business opportunities.   This year's JavaOne theme is “Make the Future Java”. So come to JavaOne and make your future better by:--Choosing from 475 sessions given by the experts to improve your working knowledge and coding expertise --Networking with fellow developers in both casual and formal settings--Enjoying world-class entertainment--Delighting in one of the world’s great cities (my home town) Hope to see you there! Originally published on blogs.oracle.com/javaone.

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  • Two New CRM USER Communities just launched

    - by Divya Malik
    Here comes an announcement from Chris Gallen, from our Support Services team. For those of you who are EBS CRM users, here are two new recently launched communities that are now available to discuss topics that are important to you. These communities are for Sales & Marketing and  Telesales  The Sales & Marketing community is open to discuss a wide range of topics from Oracle Sales, Sales Online, Territory Management, Partner Management, Leads Management, Sales Offline, Sales for Handhelds, Sales Foundation, and Oracle Marketing. Some possible topics include Oracle Sales Implementations, TCA and DQM Integrations, Territory Management Setups and Definitions, Product Catalog Integrations, Sales Forecasting, Lead and Opportunity management, Sales Manager and Sales User responsibilities and Reports, Resource Management including Roles and Groups, Oracle Sales Personalizations, Concurrent Requests for Sales Reps and Sales Manager Dashboards, Integration with Quoting, Proposals, General Ledger, Advanced Product Catalog, CRM Resource Administration, etc. The Telesales community is available to discuss topics such as Customer/Org/Person/Party Relationships, TCA/DQM Integration, Lead and Opportunity Management, Universal Work Queue, Universal Search Features, Purchase Items/Product Integration, eBusiness Center Setup Issues, Interactions, Tasks and Notes Integrations, and Form Personalizations. How Can You Get Started? Here are the two ways to get engaged. A) Click here to access all our communities  OR B) My Oracle Support as follows: Log into My Oracle Support (Flash or Classic).                                                                                                                           Click the "Community" link at the top of the page. Click [Enter Here] on the following page. Select the community from the "My Communities" list on the top-left. Take advantage TODAY!

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  • Extra, Extra, Read All About It- Offer Ends Soon!

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Start spreading the news... Your partner news of course by submitting all interesting presentation ideas to the Oracle OpenWorld 2012 Call for Papers. Though you may not be able to serenade your customers with a voice like Sinatra’s, you can still get their attention by sharing your customer solutions, highlighting your achievements and attempting your best “Old Blue Eyes” impersonation. This call for papers will end April 9th, 2012 so don’t be a stranger in the night; instead fly your company to the moon and back by getting those papers in. May luck be a lady or simply on your side, as all accepted submission speakers will receive a complimentary pass to the event they have been accepted for. Yes you’re lovely, so why wait any longer? Join the Oracle OpenWorld 2012 ‘Rat Pack’ today by watching the video below or submitting to the call for papers. The best is yet to come, The OPN Communications Team

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  • It’s that Time of Year Again… OPN Survey Time!

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Whether you’re still carving pumpkins or getting ready to carve a turkey, be sure to carve out your chance to win one of 5 Apple i-Pads, by taking our Oracle PartnerNetwork Survey! On October 12th, Oracle Alliances and Channels sent out invitations asking you to complete the Oracle PartnerNetwork Survey and provide feedback on Oracle’s Enablement, Partner Business Center, OPN Portal, Communications, Benefits, OPN Competency Center, Solutions Catalog and Marketing.  So, if you’re feeling as festive as we are, and received an invitation to participate, we hope you take this opportunity to provide us feedback so we can continue to drive meaningful programs and interactions with you, our partners! If you didn’t receive an invitation but still want to get the get the holidays started with your very own i-Pad, you’re welcome to send us a note at [email protected] with your candid feedback, or request to be added to the list for future surveys. The drawing for the Apple i-Pads will take place after the survey closes mid November. Thank you in advance for your participation and we look forward to receiving your response. Let the holiday season begin! The OPN Communications Team

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  • Active GridLink for RAC???????? NEC??????/???????! ????

    - by ???02
    ????????????????·????????????WebLogic Server 12c?????????1???Oracle Database????????????Oracle Real Application Clusters(RAC)??????????????Active GridLink for RAC?????????????WebLogic Server 12c???????????NEC??????????????????????????????????????????NEC ??IT??????????????????????????????????????(???) NEC?Active GridLink for RAC????????? NEC ??IT????????? ????? WebLogic Server?????WebLogic Server 12c?????Oracle RAC?????????????????????????????????????1??????????Active GridLink for RAC??Active GridLink for RAC??RAC?????????????????????????????????????????????????????·???????????????????????????·???????????????????????????? ???????????????????????????????????????????????????????WebLogic Server 12c?Oracle RAC??????????????????·??????????????????????????????????? ??????Active GridLink for RAC??????????????????????????????????????????????WebLogic Server????????????NEC???? NEC????????WebLogic Server???Fusion Middleware?????Oracle Database????????????????????????????????????????????????????????????????????NEC?2012?????????Partner of the Year(????)??3?????????????????????? Active GridLink for RAC?Oracle RAC??????????????????????????????????2????????????????NEC?????????NEC??WebLogic Server?????????????????????????????????????????????????????????????????????????????????????WebLogic Server?Oracle Coherence?JRockit??Fusion Middleware??????????????????????????????????????????????????????Active GridLink for RAC?????????????????????????? Active GridLink for RAC???????????????NEC????????????????SIer?????????????????????????????????????????????? Active GridLink for RAC????????????? ???????????????????????????????·?????????FCF(????????????)????? Active GridLink for RAC???????????????????1????????????????????????????????????1???????????????GridLink????????????????????????????????????????????1???????????????????????????????????????GridLink??????????????????????????? ???Active GridLink for RAC???RAC???????????????????????????????????Oracle Notification Service(ONS)???????????????????·??????????/?????DOWN/UP???????????????????????RAC??????????????????WebLogic Server????????????????ONS???????????????????????????????????????????1??????????FCF????·????????????????????????????????????????????? ??????2???RAC?2???WebLogic Server?????????????????????4???RAC?????????????????????????????????? ??????????????5????? (1)??????????·??????(RCLB) (2)Web?????·?????? (3)???RAC??????/?? (4)????????????(FCF) (5)GridLink????????????? ??????????????????????????????? (1)??????????·??????(RCLB) ??????????·??????(RCLB)???????????????????????????????????????????????????·??????????????????????????????????????????(CLB)????????????RCLB????????CLB???????????????????????? RCLB?????????Oracle RAC?????????????????(?????·??????????)????????????????????????????????????????????????????????????????·???(SERVICE_TIME)?????????1???????????????RAC????????????????????????(THROUGHPUT)???????1?????????·??????????RAC?????????????????????????? ????????????RCLB??????????????????????????(????????????????????????????????)?????????????3?????????????? ??1-a:???????????????????????? ??1-b:???????????????????????????1-c:???????????????????? ??????????????????????? ??????1-b????1-c?????????????????????????????????RCLB???????????????????????????????????????????????????????????????????????????????????????????CPU???????????????RCLB??????????????????????????? ??????????????RCLB???????????????????????????????????Oracle Database??????????CPU???????????????????????????CPU???????????????CPU?????????????????????ELAPSEDPERCALL?CALLSPERSEC???????????????????????Oracle Database??????????????????????????????????RCLB?????????????????????????????????????????? RCLB???????????????????????????FAN???????????????????Oracle RAC???????????????????????????RAC??????????????????????????????????????????????????RCLB??????????????????????????????????????????????????????????????????????????????????????????????????????????????? (2)Web?????·?????? Active GridLink for RAC?Web?????·????????Oracle RAC?????????????·?????????????????????????????????·???????????????????????????????????????? Web?????·????????HTTP?????????????????????/?????????????????????????????????????????????????????2???RAC?4???RAC?????????????·????????????????????????????????????????? ???????????RCLB??????·??????????????????·???????????????????????????????????????????????????????? ??????Web?????·?????????????????·???????????????·???????????????????????????????????????????????????????·????????????????????????????????RCLB???????????????????????????????????WebLogic Server??????????????????????·??????????1??????????????????????·?????????????????????????????? ??????NEC?????Active GridLink for RAC??????????????????????·??????(RCLB)?Web?????·??????????????????????????????RAC??????/?????????????????(FCF)???GridLink????????????????????????????

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  • ??????????? ??????? ?? Oracle CRM On Demand ??? ????????? Oracle

    - by [email protected]
      ?????? ??? ?????????????? ????????? ORACLE! ?????????? ??????????? ??????? ?? ??????? ???????? ?? CRM On Demand ???? ???????? ? ????????? ?? 1-?? ?????????? ? ????? ?????????? 59$ + ???.   ??????????? ????????????? ??? ???????? ?? ???? ?? 12 ??????? ???? ???????? ???????????: ?? ????? ??? 2010 ???? ????????? - ???????????? ??????? ?????? ???????? ??????????? ????????-???????? Oracle ** ??????? ???? ?????????? 70$ + ??? ???????? ????? ?????????????? ?????: Oracle Partner Relationship Management On Demand, Oracle CRM On Demand ??? iPhone ?? ???? ?? $20+??? ? ????? ?? ????????????.

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  • How to grow to be global sysadmin of an organization?

    - by user64729
    Bit of a non-technical question but I have seen questions of the career development type on here before so hopefully it is fine. I work for a fast growing but still small organization (~65 employees). I have been their external sysadmin for a while now, looking after hosted Linux servers and infrastructure. In the past 12 months I have been transforming into the internal sysadmin for our office too. I'm currently studying Cisco CCNA to cover the demands of being an internal sysadmin and looking after the office LAN, routers, switches and VPNs. Now they want me to look after the global sysadmin function of the organization as a whole. The organization has 3 offices in total, 2 in the UK and 1 in the US. I work in one of the UK offices. The other offices are primarily Windows desktops with AD domain shops. My office is primarily a Linux shop with a file-server and NFS/NIS (no AD domain for the Windows desktops yet but it's in the works). Each other office has a sysadmin which in theory I am supposed to supervise but in reality each is independent. I have a very competent junior sysadmin working with me who shares the day-to-day tasks and does some of the longer term projects with my supervision. My boss has asked me how to grow from being the external sysadmin to the global sysadmin. I am to ponder this and then report back to him on how to achieve this. My current thoughts are: Management training or professional development - eg. reading books such as "Influencer" and "7 Habits". Also I feel I should take steps to improving communication skills since a senior person is expected to talk and speak out more often. Learn more about Windows and Active Directory - I'm an LPI-certified guy and have a lot of experience in Linux (Ubuntu or desktop, Debian/Ubuntu as server). Since the other offices are mainly Windows-domains it makes sense to skill-up in that area so I can understand what the other admins are talking about. Talk to previous colleagues who have are are in this role already - to try and get the benefit of their experience. Produce an "IT Roadmap" or similar that maps out where we want the organization to be and when, plotted out over the next couple of years with regards to internal and external infrastructure. I have produced a "Security roadmap" already which does cover some of these things. I guess this can summed up as "thinking more strategically"? I'd appreciate comments from anyone who has been through a similar situation, thanks.

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  • Crashes and freezes after fixing "BOOTMGR is missing" error

    - by Greg-J
    I came back from a 3-day weekend to a computer that was off. I leave my PC on 24/7, so this was odd. Turn it on to get the dreaded "BOOTMGR is missing" screen. Two attempts at Windows Recovery and it booted into Windows fine. After an hour or so, I get a frozen Chrome and my start bar disappears. Ctrl+Alt+Del brings up an error box telling me that Ctrl+Alt+Del failed to work properly. Clicking on any open application triggers an error (I can't recall the error now, but it essentially just said that the application couldn't be found running or something along those lines). I restart, and again, the same thing happens after a while of use. I turn it on, install the 47 updates I have or so, and then restart it. After a while of use (under an hour), it just freezes completely. My thoughts are: SSDs, RAM or PS. My system specs below: (RAID0) 2 x Crucial M4 CT128M4SSD2 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD) CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CML16GX3M4A1600C9 CORSAIR HX Series HX750 750W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS GOLD Certified Modular Active 1 x ASUS Maximus IV Gene-Z/GEN3 LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard 1 x Hitachi GST Deskstar 7K1000.C 0F10383 1TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive 1 x Intel Core i7-2600K Sandy Bridge 3.4GHz (3.8GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 1 x SAPPHIRE 21197-00-40G Radeon HD 7970 3GB 384-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card 1 x Noctua NH-D14 120mm & 140mm SSO CPU Cooler This is all crammed in a pretty small case (NZXT Vulcan) and has been running perfectly problem-free since January. The only thing out of the ordinary is that there is a fan in the case that is now making noise whereas the case has previously been completely silent. I have no reason to believe this is anything more then correlation, but felt it is worth mentioning. I believe it MAY be the SSDs simply because of the BOOTMGR error, but not sure how to test that theory. My belief that it may be the RAM is simply from experience with frozen machines. I haven't had the time to memtest it, but will. The PS being the culprit is something I've picked up by reading similar threads on various forums, and it seems plausible. I am unsure how to test this though. ANY insight whatsover would be greatly appreciated!

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  • A dusty server room

    - by pauska
    Here's the story.. The owners of the building we lease office space from decided to do a renovation of the exterior. This involved in some pretty heavy work at the level where our server room is, including exchanging windows wich are fit inside a concrete wall. My red alert went off when I heard that they were going to do the same thing with our server room (yes, our server room has a window. We're a small shop with 3 racks. The window is secured with steel bars.) I explicity told the contractor that they need to put up a temporarily wall between our racks and the original wall - and to make sure that the temporary wall is 100 % air and water-tight. They promised to do so. The temporary wall has a small door in it, so that workers can go in/out through the day (through our server room, wich was the only option....). On several occasions I could find the small door half-way shut while working evenings/nights. I locked the door, and thought that they would hopefully get the point soon and keep the door shut. I even gave a electrician a mouthful when I saw that he didn't close the door properly. By this point - I bet that most of you get a picture of what happened. Yes, they probably left the door open while drilling in the concrete. I present you our 4 weeks old EMC VNX: I'll even put in a little bonus, here is the APC UPS one rack further away from the temporary wall. See the nice little landing strip from my finger? What should I do? The only thing that comes to mind is to either call all our suppliers (EMC, HP, Dell, Cisco) and get them to send technicians to check out all the gear in the server room, or get some kind of certified 3rd-party consulant to check all of it. Would you run production systems on this gear? How long? Edit: I should also note that our aircondition isn't exactly enterprise-grade, given the nature of our small room. It's just a single inverter, wich have failed one time before I started working here (failed inverters usually leads to water dripping out).

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  • Exchange 2010 Internal Auto Discover Migrate away from current .local DNS name

    - by Bryan
    We have an Exchange 2010 Server, running within our Active Directory domain, with an internal hostname of server.example.local. The server is configured for Exchange anywhere, but currently has a self signed certificate with a name of server.example.local installed. Internally, clients connect and work fine, but externally, we are having certificate errors as you would expect. I'm about to purchase a UCC SSL Certificate to install on the server with all the relevant SANs on the certificate to correct this, but due to obvious problem obtaining a trusted cert with .local as a subject alternative name, I'm looking to configure clients on the internal network so that they don't use any reference to the .local hostname. I've configured our external DNS name for the server as exchange.example.com, and have created an CNAME for autodiscover.example.com which also (correctly) points to exchange.example.com. I've also configured internal DNS records for these two hostnames which point to the internal interface of the same server. I don't anticipate any problems here. I'm now trying to reconfigure Auto Discover internally, so that Outlook attempts to connect to exchange.example.com. I've followed the steps in KB940726 to prepare for this, and this appeared to work fine. No errors were generated and I was able to verify the CAS name in AD using ADSI edit. I've just tried testing this with a newly created test user account complete with a new Exchange mailbox, and Outlook 2007 connects fine on the internal network, but looking deeper in the Exchange profile, Outlook is still resolving the server name as server.example.local. Could it be the self signed cert, that is causing Outlook to display the server name as server.example.local, or is there still something wrong with my internal autodiscover configuration? Edit I've proven it isn't the certificate that is responsible for outlook returning server.example.local, by installing another self certified certificate with a name of test.example.com. When creating a new outlook profile, I get the mismatch error I'm expceting, but after accepting the cert, and finishing the config of the Outlook profile, again it still shows server.example.local as the server name. This means that if I were to purchase the UCC cert now, that external client would work fine, but internal clients would show a certificate name mismatch. Any ideas where to start diagnosing this?

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  • JBoss naming service port conflict

    - by Kramer
    I am having trouble getting JBoss started. I am running JBoss 5.1.0 on Mac OSX (yes, I know it is an old version, but that’s what the application is certified on for now). I am using Apple’s JVM 1.6.0_37. I get the following error when trying to use JBoss (there are some more exceptions, but these are the first few): Error installing to Start: name=jboss:service=Naming state=Create mode=Manual requiredState=Installed java.rmi.server.ExportException: Port already in use: 1098; nested exception is: java.net.BindException: Can't assign requested address at sun.rmi.transport.tcp.TCPTransport.listen(TCPTransport.java:310) at sun.rmi.transport.tcp.TCPTransport.exportObject(TCPTransport.java:218) Caused by: java.net.BindException: Can't assign requested address at java.net.PlainSocketImpl.socketBind(Native Method) at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:383) 16:57:15,596 ERROR [AbstractKernelController] Error installing to Real: name=vfsfile:/Users/home/server/jboss-5.1.0.GA/server/myserver/conf/jboss-service.xml state=PreReal mode=Manual requiredState=Real org.jboss.deployers.spi.DeploymentException: Error deploying: jboss:service=Naming at org.jboss.deployers.spi.DeploymentException.rethrowAsDeploymentException(DeploymentException.java:49) at org.jboss.system.deployers.ServiceDeployer.deploy(ServiceDeployer.java:118) at org.jboss.system.deployers.ServiceDeployer.deploy(ServiceDeployer.java:46) Caused by: java.rmi.server.ExportException: Port already in use: 1098; nested exception is: java.net.BindException: Can't assign requested address at sun.rmi.transport.tcp.TCPTransport.listen(TCPTransport.java:310) Caused by: java.net.BindException: Can't assign requested address at java.net.PlainSocketImpl.socketBind(Native Method) Now I know what you are thinking, that I am running something that conflicts with that port, but I have used lsof and there is nothing listed on that port. I have tried changing the port in conf/bindingservice.beans/META-INF/bindings-jboss-beans.xml: <bean class="org.jboss.services.binding.ServiceBindingMetadata"> <property name="serviceName">jboss:service=Naming</property> <property name="bindingName">RmiPort</property> <property name="port">5098</property> <property name="description">Socket Naming service uses to receive RMI requests from client proxies</property> </bean> Unfortunately, I then get the name errors with the new port number. I also installed a network monitoring tool on my box and it doesn't look like any ports are being opened when I start jboss, but it is possible, that the tool might be missing a port that is opened and then closed quickly. Any ideas what could be the problem or how to fix it?

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  • bonding module parameters are not shown in /sys/module/bonding/parameters/

    - by c4f4t0r
    I have a server with Suse 11 sp1 kernel 2.6.32.54-0.3-default, with modinfo bonding i see all parameters, but under /sys/module/bonding/parameters/ not modinfo bonding | grep ^parm parm: max_bonds:Max number of bonded devices (int) parm: num_grat_arp:Number of gratuitous ARP packets to send on failover event (int) parm: num_unsol_na:Number of unsolicited IPv6 Neighbor Advertisements packets to send on failover event (int) parm: miimon:Link check interval in milliseconds (int) parm: updelay:Delay before considering link up, in milliseconds (int) parm: downdelay:Delay before considering link down, in milliseconds (int) parm: use_carrier:Use netif_carrier_ok (vs MII ioctls) in miimon; 0 for off, 1 for on (default) (int) parm: mode:Mode of operation : 0 for balance-rr, 1 for active-backup, 2 for balance-xor, 3 for broadcast, 4 for 802.3ad, 5 for balance-tlb, 6 for balance-alb (charp) parm: primary:Primary network device to use (charp) parm: lacp_rate:LACPDU tx rate to request from 802.3ad partner (slow/fast) (charp) parm: ad_select:803.ad aggregation selection logic: stable (0, default), bandwidth (1), count (2) (charp) parm: xmit_hash_policy:XOR hashing method: 0 for layer 2 (default), 1 for layer 3+4 (charp) parm: arp_interval:arp interval in milliseconds (int) parm: arp_ip_target:arp targets in n.n.n.n form (array of charp) parm: arp_validate:validate src/dst of ARP probes: none (default), active, backup or all (charp) parm: fail_over_mac:For active-backup, do not set all slaves to the same MAC. none (default), active or follow (charp) in /sys/module/bonding/parameters ls -l /sys/module/bonding/parameters/ total 0 -rw-r--r-- 1 root root 4096 2013-10-17 11:22 num_grat_arp -rw-r--r-- 1 root root 4096 2013-10-17 11:22 num_unsol_na I found some of this parameters under /sys/class/net/bond0/bonding/, but when i try to change one i got the following error echo layer2+3 > /sys/class/net/bond0/bonding/xmit_hash_policy -bash: echo: write error: Operation not permitted

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  • SQL SERVER – Advanced Data Quality Services with Melissa Data – Azure Data Market

    - by pinaldave
    There has been much fanfare over the new SQL Server 2012, and especially around its new companion product Data Quality Services (DQS). Among the many new features is the addition of this integrated knowledge-driven product that enables data stewards everywhere to profile, match, and cleanse data. In addition to the homegrown rules that data stewards can design and implement, there are also connectors to third party providers that are hosted in the Azure Datamarket marketplace.  In this review, I leverage SQL Server 2012 Data Quality Services, and proceed to subscribe to a third party data cleansing product through the Datamarket to showcase this unique capability. Crucial Questions For the purposes of the review, I used a database I had in an Excel spreadsheet with name and address information. Upon a cursory inspection, there are miscellaneous problems with these records; some addresses are missing ZIP codes, others missing a city, and some records are slightly misspelled or have unparsed suites. With DQS, I can easily add a knowledge base to help standardize my values, such as for state abbreviations. But how do I know that my address is correct? And if my address is not correct, what should it be corrected to? The answer lies in a third party knowledge base by the acknowledged USPS certified address accuracy experts at Melissa Data. Reference Data Services Within DQS there is a handy feature to actually add reference data from many different third-party Reference Data Services (RDS) vendors. DQS simplifies the processes of cleansing, standardizing, and enriching data through custom rules and through service providers from the Azure Datamarket. A quick jump over to the Datamarket site shows me that there are a handful of providers that offer data directly through Data Quality Services. Upon subscribing to these services, one can attach a DQS domain or composite domain (fields in a record) to a reference data service provider, and begin using it to cleanse, standardize, and enrich that data. Besides what I am looking for (address correction and enrichment), it is possible to subscribe to a host of other services including geocoding, IP address reference, phone checking and enrichment, as well as name parsing, standardization, and genderization.  These capabilities extend the data quality that DQS has natively by quite a bit. For my current address correction review, I needed to first sign up to a reference data provider on the Azure Data Market site. For this example, I used Melissa Data’s Address Check Service. They offer free one-month trials, so if you wish to follow along, or need to add address quality to your own data, I encourage you to sign up with them. Once I subscribed to the desired Reference Data Provider, I navigated my browser to the Account Keys within My Account to view the generated account key, which I then inserted into the DQS Client – Configuration under the Administration area. Step by Step to Guide That was all it took to hook in the subscribed provider -Melissa Data- directly to my DQS Client. The next step was for me to attach and map in my Reference Data from the newly acquired reference data provider, to a domain in my knowledge base. On the DQS Client home screen, I selected “New Knowledge Base” under Knowledge Base Management on the left-hand side of the home screen. Under New Knowledge Base, I typed a Name and description of my new knowledge base, then proceeded to the Domain Management screen. Here I established a series of domains (fields) and then linked them all together as a composite domain (record set). Using the Create Domain button, I created the following domains according to the fields in my incoming data: Name Address Suite City State Zip I added a Suite column in my domain because Melissa Data has the ability to return missing Suites based on last name or company. And that’s a great benefit of using these third party providers, as they have data that the data steward would not normally have access to. The bottom line is, with these third party data providers, I can actually improve my data. Next, I created a composite domain (fulladdress) and added the (field) domains into the composite domain. This essentially groups our address fields together in a record to facilitate the full address cleansing they perform. I then selected my newly created composite domain and under the Reference Data tab, added my third party reference data provider –Melissa Data’s Address Check- and mapped in each domain that I had to the provider’s Schema. Now that my composite domain has been married to the Reference Data service, I can take the newly published knowledge base and create a project to cleanse and enrich my data. My next task was to create a new Data Quality project, mapping in my data source and matching it to the appropriate domain column, and then kick off the verification process. It took just a few minutes with some progress indicators indicating that it was working. When the process concluded, there was a helpful set of tabs that place the response records into categories: suggested; new; invalid; corrected (automatically); and correct. Accepting the suggestions provided by  Melissa Data allowed me to clean up all the records and flag the invalid ones. It is very apparent that DQS makes address data quality simplistic for any IT professional. Final Note As I have shown, DQS makes data quality very easy. Within minutes I was able to set up a data cleansing and enrichment routine within my data quality project, and ensure that my address data was clean, verified, and standardized against real reference data. As reviewed here, it’s easy to see how both SQL Server 2012 and DQS work to take what used to require a highly skilled developer, and empower an average business or database person to consume external services and clean data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology Tagged: DQS

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  • Seven Worlds will collide…. High Availability BI is not such a Distant Sun.

    - by Testas
    Over the last 5 years I have observed Microsoft persevere with the notion of Self Service BI over a series of conferences as far back as SQLBits V in Newport. The release of SQL Server 2012, improvements in Excel and the integration with SharePoint 2010 is making this a reality. Business users are now empowered to create their own BI reports through a number of different technologies such as PowerPivot, PowerView and Report Builder. This opens up a whole new way of working; improving staff productivity, promoting efficient decision making and delivering timely business reports. There is, however; a serious question to answer. What happens should any of these applications become unavailable? More to the point, how would the business react should key business users be unable to fulfil reporting requests for key management meetings when they require it?  While the introduction of self-service BI will provide instant access to the creation of management information reports, it will also cause instant support calls should the access to the data become unavailable. These are questions that are often overlooked when a business evaluates the need for self-service BI. But as I have written in other blog posts, the thirst for information is unquenchable once the business users have access to the data. When they are unable to access the information, you will be the first to know about it and will be expected to have a resolution to the downtime as soon as possible. The world of self-service BI is pushing reporting and analytical databases to the tier 1 application level for some of Coeo’s customers. A level that is traditionally associated with mission critical OLTP environments. There is recognition that by making BI readily available to the business user, provisions also need to be made to ensure that the solution is highly available so that there is minimal disruption to the business. This is where High Availability BI infrastructures provide a solution. As there is a convergence of technologies to support a self-service BI culture, there is also a convergence of technologies that need to be understood in order to provide the high availability architecture required to support the self-service BI infrastructure. While you may not be the individual that implements these components, understanding the concepts behind these components will empower you to have meaningful discussions with the right people should you put this infrastructure in place. There are 7 worlds that you will have to understand to successfully implement a highly available BI infrastructure   1.       Server/Virtualised server hardware/software 2.       DNS 3.       Network Load Balancing 4.       Active Directory 5.       Kerberos 6.       SharePoint 7.       SQL Server I have found myself over the last 6 months reaching out to knowledge that I learnt years ago when I studied for the Windows 2000 and 2003 (MCSE) Microsoft Certified System Engineer. (To the point that I am resuming my studies for the Windows Server 2008 equivalent to be up to date with newer technologies) This knowledge has proved very useful in the numerous engagements I have undertaken since being at Coeo, particularly when dealing with High Availability Infrastructures. As a result of running my session at SQLBits X and SQL Saturday in Dublin, the feedback I have received has been that many individuals desire to understand more of the concepts behind the first 6 “worlds” in the list above. Over the coming weeks, a series of blog posts will be put on this site to help understand the key concepts of each area as it pertains to a High Availability BI Infrastructure. Each post will not provide exhaustive coverage of the topic. For example DNS can be a book in its own right when you consider that there are so many different configuration options with Forward Lookup, Reverse Lookups, AD Integrated Zones and DNA forwarders to name some examples. What I want to do is share the pertinent points as it pertains to the BI infrastructure that you build so that you are equipped with the knowledge to have the right discussion when planning this infrastructure. Next, we will focus on the server infrastructure that will be required to support the High Availability BI Infrastructure, from both a physical box and virtualised perspective. Thanks   Chris

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  • Cisco ASA Act as a Hardware Security Module?

    - by Derek
    Hello, We have a partner that is requiring us to get a HSM for a web application that we host for them. This is something new for us, we've always installed our SSL certificates on our web servers and never needed a hardware device. We currently have 2 Cisco ASA 5510 firewalls in an active/standby configuration. Both ASAs have a ASA-SSM-10 security module installed in them. The web application is a standard HTTPS webpage with no authentication required. I was wondering if we could use our Cisco ASAs to meet this requirement or if we'll have to buy another device. I was doing some searching and read about Cisco's clientless webvpn feature. It sounds like it might work, but I'm not sure. We basically want the ASA to handle the SSL and proxy the connection to our web servers. We do not want to prompt for a username or password to connect or show any portals, just display the web page. If the ASA cannot do this, does any one have any recommendations for network attached hardware security modules? We are using VMware vCenter, so we'd rather have an external device attached to the network, rather than buying HSM cards for every ESXi host. Thanks, Derek

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  • Information Indepth Newsletter - Linux Edition

    - by Paulo Folgado
    INFORMATION INDEPTH NEWSLETTERLinux Edition February 2011 Stay Connected:  NEWS Now Available: Oracle Linux 6 Get the latest release of Oracle Linux 6, which includes Unbreakable Enterprise Kernel.Download Oracle Linux 6 Read More Customers Succeed by Using Oracle Exadata with Oracle Linux Watch IT executives from Bank of America, Linkshare, and Johns Hopkins as they talk about the business challenges they faced and why they chose to use Oracle Linux along with Oracle Exadata as the solution. Watch Now Video Interview: Oracle Senior Vice President Wim Coekaerts Watch Wim Coekaerts, senior vice president, Linux and Virtualization Engineering, as he talks about use cases for Oracle VM Templates as well as the Unbreakable Enterprise Kernel for Linux.Watch Now Hot Off the Press: Migrate Your IBM AIX Environment to Oracle Linux This new white paper provides recommendations for planning and implementing the migration of applications from an IBM Power System running AIX to Oracle's Sun Fire X4800 Server with Intel Xeon 7560 Processor running Oracle Linux 5.5.Read More  Back to Top BLOGOSPHERE Just Launched: The Oracle Linux Blog Follow our new Oracle Linux blog  to hear the latest updates, product news, upcoming events, and all the latest happenings, directly from the Linux team at Oracle. Back to Top TECH DIVE NEW: Linux/Oracle Solaris CommandComparo Site from Oracle Technology NetworkThis site gives equivalent command syntax in Oracle Solaris 10 and Oracle Enterprise Linux 5 for common administrative tasks--focusing particularly on tasks that have tricky syntax or that you frequently need to double check. It acts as a quick reference for administrators who operate in these two OS environments. Free Download: Oracle Linux Release 5.6Did you know that by using Oracle Linux 5.5 or 5.6 along with the Unbreakable Enterprise Kernel, you can get all the benefits of Linux mainline kernel 2.6.32 and more, right now, without the need to reinstall or migrate to a new operating system such as RHEL6?Read Release NotesDownload Oracle Linux 5.6 LSB 4.0 Certification Completed for Oracle Linux 5.5Oracle Linux 5.5 with Unbreakable Enterprise Kernel successfully completed the LSB 4.0 certification.  Back to Top WEBCASTS Boost Your Linux Performance with Oracle's Enhancements in Infiniband and RDSRegister to hear Director of Kernel Engineering Chris Mason cover scalability and performance improvements in Linux environment. Get the Facts Oracle's Unbreakable Enterprise KernelSVP Wim Coekaerts and Senior Director Monica Kumar cover the facts about and benefits of using Unbreakable Enterprise Kernel.  View Other Webcasts on Demand   Back to Top EVENTS Collaborate 2011April 10-14 Orlando, Florida Cloud Summit Events, WorldwideVarious dates (check the city for date/time of event) Datacenter Efficiency Events WorldwideThese events include Linux and Oracle VM sessions.Various dates (check the city for date/time of event) Virtualization Events in North America Find an Oracle Event  Back to Top EDUCATION Get Oracle Linux Certified from Oracle University Oracle University offers courses in both Oracle Linux and the administration of Oracle Database on Linux.  Back to Top CUSTOMER SPOTLIGHT Pella Corporation Improves IT Performance and Efficiency with Oracle Linux and Oracle VM To improve IT performance and efficiency and lower operational costs, Pella Corporation, has standardized on Oracle VM and Oracle Linux. Read More Disney Store Deploys POS in 330 Stores and 7 Countries on Oracle Linux Disney Store is running 1,500 registers worldwide on a broad Oracle technology software stack including Oracle Database 11g, Oracle Fusion Middleware, and Oracle Linux. Read More Back to Top PARTNER SPOTLIGHT Emulex and Oracle Announce Data Integrity Features The Unbreakable Enterprise Kernel provides data integrity checking between Oracle Database applications and Emulex 8Gb/s LightPulse Fibre Channel Host Bus Adapters. Read More Dell Inc. Dell Inc. tested and validated configurations support Oracle Linux. Back to Top STAY IN TOUCH Follow @ORCL_Linux on Twitter for the latest penguin tweets Bookmark Oracle.com/Linux Read the Oracle Linux blog Back to Top  Oracle Information InDepth newsletters bring targeted news, articles, customer stories, and special offers to business people who want to find out how to streamline enterprise information management, measure results, improve business processes, and communicate a single truth to their constituents. Please send questions or comments to [email protected]. For answers to questions about subscribing, unsubscribing, and managing your Oracle e-mail communications preferences, please see the Oracle E-Mail Communications page. Copyright © 2011, Oracle Corporation and/or its affiliates. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. 

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  • Apache not Forwarding Client x509 Certificate to Tomcat via mod_proxy

    - by hooknc
    Hi Everyone, I am having difficulties getting a client x509 certificate to be forwarded to Tomcat from Apache using mod_proxy. From observations and reading a few logs it does seem as though the client x509 certificate is being accepted by Apache. But, when Apache makes an SSL request to Tomcat (which has clientAuth="want"), it doesn't look like the client x509 certificate is passed during the ssl handshake. Is there a reasonable way to see what Apache is doing with the client x509 certificate during its handshake with Tomcat? Here is the environment I'm working with: Apache/2.2.3 Tomcat/6.0.29 Java/6.0_23 OpenSSL 0.9.8e Here is my Apache VirtualHost SSL config: <VirtualHost xxx.xxx.xxx.xxx:443> ServerName xxx ServerAlias xxx SSLEngine On SSLProxyEngine on ProxyRequests Off ProxyPreserveHost On ErrorLog logs/ssl_error_log TransferLog logs/ssl_access_log LogLevel debug SSLProtocol all -SSLv2 SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM:+LOW SSLCertificateFile /usr/local/certificates/xxx.crt SSLCertificateKeyFile /usr/local/certificates/xxx.key SSLCertificateChainFile /usr/local/certificates/xxx.crt SSLVerifyClient optional_no_ca SSLOptions +ExportCertData CustomLog logs/ssl_request_log \ "%t %h %{SSL_PROTOCOL}x %{SSL_CIPHER}x \"%r\" %b" <Proxy *> AddDefaultCharset Off Order deny,allow Allow from all </Proxy> ProxyPass / https://xxx.xxx.xxx.xxx:8443/ ProxyPassReverse / https://xxx.xxx.xxx.xxx:8443/ </VirtualHost> Then here is my Tomcat SSL Connector: <Connector port="8443" protocol="HTTP/1.1" SSLEnabled="true" address="xxx.xxx.xxx.xxx" maxThreads="150" scheme="https" secure="true" keystoreFile="/usr/local/certificates/xxx.jks" keypass="xxx_pwd" clientAuth="want" sslProtocol="TLSv1" proxyName="xxx.xxx.xxx.xxx" proxyPort="443" /> Could there possibly be issues with SSL Renegotiation? Could there be problems with the Truststore in our Tomcat instance? (We are using a non-standard Truststore that has partner organization CAs.) Is there better logging for what is happening internally with Apache for SSL? Like what is happening to the client cert or why it isn't forwarding the certificate when tomcats asks for one? Any reasonable assistance would be greatly appreciated. Thank you for your time.

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