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• Website Upgrade - Avoid Downtime

  - by nolan.sipos

  I have been requested to investigate how I can reduce the downtime of our website upgrades. We maintain a DNN site with both public facing pages and member only pages. The member only pages are directly linked to our core application database while the public pages are not. Our current process is to redirect website users as soon as the upgrade process begins, which includes Backup of the Prod DB Update Prod DB Update Executables (Application) Upgrade Website Application (If this requires an update) Install Dependencies Upgrade sub systems like communication engine and payment broker Update various configuration files Perform testing of systems Restart all services Allow access to site This process can take from 2 to 8 hours depending on upgrade required, scripts to be run, size of database and number or portals. My initial thoughts are to restrict users to read only pages and any update pages would be unavailable. Could anyone please offer suggestions as to the best practices for what I would think to be a common problem so that we can reduce this down time and if we need infrastructure changes, I can put this to our technical department.

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• Unable to resolve hostname on a proxy network

  - by ali

  I can browse sites using firefox configured with proxy 172.1.6.0.6:3128 resolv.conf domain pudhcp.ac.in search pudhcp.ac.in nameserver 172.16.0.7 I checked with Windows and I found the same DNS server settings 127.0.0.1 bt 127.0.1.1 bt Above is the hosts file I modified the top line from localhost to bt still not working bt is the hostname Still I can't ping to google.com - it is showing unable to resolv hostname I tried all solutions,I guess proxy is used even for DNS resolution root@bt:~# dhclient There is already a pid file /var/run/dhclient.pid with pid 7157 killed old client process, removed PID file Internet Systems Consortium DHCP Client V3.1.1 Copyright 2004-2008 Internet Systems Consortium. All rights reserved. For info, please visit http://www.isc.org/sw/dhcp/ Listening on LPF/eth1/5c:ac:4c:b1:0c:7c Sending on LPF/eth1/5c:ac:4c:b1:0c:7c Listening on LPF/eth0/60:eb:69:18:4d:3d Sending on LPF/eth0/60:eb:69:18:4d:3d Sending on Socket/fallback DHCPREQUEST of 172.16.6.87 on eth0 to 255.255.255.255 port 67 DHCPACK of 172.16.6.87 from 172.16.6.1 bound to 172.16.6.87 -- renewal in 79432 seconds.

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• Open source alternative for Canonical Landscape?

  - by netvope

  From Canonical: Landscape is an easy-to-use systems management and monitoring service that enables you to manage multiple Ubuntu machines as easily as one through a simple Web-based interface. However, Landscape is not free. The RedHat counterpart Satellite has a free version called Spacewalk, but it doesn't work on Ubuntu. (There is an attempt to port Spacewalk to Debian, but it doesn't look like it's stable yet.) Are there any open source alternative to Landscape? Better yet, are there any Spacewalk-like software that works for both RedHat-based and Debian-based systems?

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• Refurbished System Windows License Key and OEM Media

  - by Timothy R. Butler

  According to this question, it is legal to use a Windows 7 OEM license that is presently installed as a 32-bit install with a 64-bit version of Windows 7. With that in mind, I purchased several refurbished systems through TigerDirect. When I received the computers today, I found that they have a Windows 7 license key attached to them that says it is a "refurbished key." A flyer in the box also seemed to imply that this key would not work with regular OEM media. Has anyone tried using regular OEM media with a refurbished key? I had hoped to create a new 64-bit WIM image that I could use on these systems, but I don't want to try replacing the default install with this new 64-bit install only to find that the key won't validate. If it requires a special customized image, is it possible to convert another type of Windows 7 disc into the required sort much as one can convert a retail disc to an OEM one (and vise versa)?

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• Does liquid cooling mean I no longer need to dust my machine?

  - by Starkers

  I've got two long haired cats, a dog and I live with a smoker. I use my computer pretty much all day everday, and though I put it to sleep in the night, those fans are constantly going during the day. In just 6 months the rear fans have so much hair wrapped around them it looks more like something from a vacuum cleaner rather than electronic equipment! Due to this, I'm interested in liquid cooling. However, it appears that liquid cooled systems have fans and liquid cooling? Are those just hybrid solutions? They wouldn't really help my situation. There does appear to be fanless systems that use a radiator to dissipate heat. If I implemented one of these could I seal up the vents on my PC and never have to dust it again? Is there a disadvantage to fanless liquid cooling? I don't need to overclock at the moment but I ever want to push my components will fanless liquid cooling be pretty rubbish?

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• Are SANs unreliable?

  - by chaos

  So at the place where I wear one of my various hats, this one representing a development rather than admin role, there's been an initiative to move to SANs. So far, I have been spectacularly unimpressed. First it was this behavior where, when MySQL databases are on the SAN, the first few tables that anything tries to hit after the system boots come up as nonexistent and MySQL has to be restarted before it realizes they're actually there. Then today, on multiple systems (including the primary SVN repository, ever-so-wonderfully) we get SAN mounts spewing IO errors and the filesystems going into read-only, which is the kind of behavior I expect from directly mounted naked disks, not fault-tolerant managed storage. Right now, I'm at the point where if I were putting together a project and somebody said "hey we should use SANs", my response would be "GTFO". So basically I want to know whether my experience is typical or even common, or whether I'm having some kind of freakishly bad luck with SANs. The systems these SANs are attached to are all CentOS machines, if that's relevant.

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• RHEL 5/CentOS 5 - sshd becomes unresponsive

  - by ewwhite

  I have a number of CentOS 5.x and RHEL 5.x systems whose SSH daemons become unresponsive, preventing remote logins. The typical error from the connecting side is: $ ssh db1 db1 : ssh_exchange_identification: Connection closed by remote host Examining /var/log/messages after a forced reboot shows the following leading up to the restart: Dec 10 10:45:51 db1 sshd[14593]: fatal: Privilege separation user sshd does not exist Dec 10 10:46:02 db1 sshd[14595]: fatal: Privilege separation user sshd does not exist Dec 10 10:46:54 db1 sshd[14711]: fatal: Privilege separation user sshd does not exist Dec 10 10:47:38 db1 sshd[14730]: fatal: Privilege separation user sshd does not exist These systems use LDAP authentication and the nsswitch.conf file is configured to look at local "files" first. [root@db1 ~]# cat /etc/nsswitch.conf # # /etc/nsswitch.conf # passwd: files ldap shadow: files ldap group: files ldap hosts: files dns The Privilege-separated SSH user exists in the local password file. [root@db1 ~]# grep ssh /etc/passwd sshd:x:74:74:Privilege-separated SSH:/var/empty/sshd:/sbin/nologin Any ideas on what the root cause is? I did not see any Red Hat errata that covers this.

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• Win 2008 r2 -- client and server are both behind a NAT

  - by Mike Dehari

  I am new to win2008. Have Win2008 R2 installed. Need to know how a client system (Win7), using remote desktop, terminal server, or whatever windows 2008 provides to connect to it (as a user or an admin). Both the client (Win7) and the server (win2008) are inside a NAT (with 192.168......... addresses). Both have real internet addresses (they are in different cities 173.64.......). How can I use the internet from the client (Win7) to connect to the server (Win2008). On both systems, I have "allowed other systems to connect". I am familiar with tcp/ip, ports......etc.

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• Agile sysadmin and devops - How to accomplish?

  - by Marco Ramos

  Nowadays, agile systems adminitration and devops are some of the most trending topics regarding systems administration and operations. Both these concepts are mainly focused on bridging the gap between operations/sysadmins and the projects (developers, business, etc). Even if you never heard of the devops concept, I'm sure that this topic is your concern too. So, what tools and techniques do you use to accomplish devops in you companies? I'm particularly interested in topics like change management, continous integration and automatization, but not only. Please share your thoughts. I'm looking forward to read your answers/opinions :)

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• The Koyal Group Info Mag News¦Charged building material could make the renewable grid a reality

  - by Chyler Tilton

  What if your cell phone didn’t come with a battery? Imagine, instead, if the material from which your phone was built was a battery. The promise of strong load-bearing materials that can also work as batteries represents something of a holy grail for engineers. And in a letter published online in Nano Letters last week, a team of researchers from Vanderbilt University describes what it says is a breakthrough in turning that dream into an electrocharged reality. The researchers etched nanopores into silicon layers, which were infused with a polyethylene oxide-ionic liquid composite and coated with an atomically thin layer of carbon. In doing so, they created small but strong supercapacitor battery systems, which stored electricity in a solid electrolyte, instead of using corrosive chemical liquids found in traditional batteries. These supercapacitors could store and release about 98 percent of the energy that was used to charge them, and they held onto their charges even as they were squashed and stretched at pressures up to 44 pounds per square inch. Small pieces of them were even strong enough to hang a laptop from—a big, fat Dell, no less. Although the supercapacitors resemble small charcoal wafers, they could theoretically be molded into just about any shape, including a cell phone’s casing or the chassis of a sedan. They could also be charged—and evacuated of their charge—in less time than is the case for traditional batteries. “We’ve demonstrated, for the first time, the simple proof-of-concept that this can be done,” says Cary Pint, an assistant professor in the university’s mechanical engineering department and one of the authors of the new paper. “Now we can extend this to all kinds of different materials systems to make practical composites with materials specifically tailored to a host of different types of applications. We see this as being just the tip of a very massive iceberg.” Pint says potential applications for such materials would go well beyond “neat tech gadgets,” eventually becoming a “transformational technology” in everything from rocket ships to sedans to home building materials. “These types of systems could range in size from electric powered aircraft all the way down to little tiny flying robots, where adding an extra on-board battery inhibits the potential capability of the system,” Pint says. And they could help the world shift to the intermittencies of renewable energy power grids, where powerful batteries are needed to help keep the lights on when the sun is down or when the wind is not blowing. “Using the materials that make up a home as the native platform for energy storage to complement intermittent resources could also open the door to improve the prospects for solar energy on the U.S. grid,” Pint says. “I personally believe that these types of multifunctional materials are critical to a sustainable electric grid system that integrates solar energy as a key power source.”

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• Can the NVIDIA ION chipset handle streaming and gaming reasonable well?

  - by true_gritt

  I'm considering getting a small-footprint "nettop" computer to use as a home theater PC with my Samsung LN40A550 HDTV. I've been looking at systems like the AS Rock ION HT330, the Acer AspireRevo 3610, or the Asus EeeBox PC EB1501. These are all systems with NVIDIA ION chipset (Intel Atom N330 dual core CPU + NVIDIA GeForce 9400 GPU). Is the NVIDIA ION chipset powerful enough to support media streaming at HD resolutions (e.g. via Boxee, Hulu, Netflix) and casual gaming (e.g. World of Warcraft, Madden NFL) reasonably well without herky-jerky video output?

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• Open source alternative for Canonical Landscape? [on hold]

  - by netvope

  From Canonical: Landscape is an easy-to-use systems management and monitoring service that enables you to manage multiple Ubuntu machines as easily as one through a simple Web-based interface. However, Landscape is not free. The RedHat counterpart Satellite has a free version called Spacewalk, but it doesn't work on Ubuntu. (There is an attempt to port Spacewalk to Debian, but it doesn't look like it's stable yet.) Are there any open source alternative to Landscape? Better yet, are there any Spacewalk-like software that works for both RedHat-based and Debian-based systems?

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• Looking for a software solution which acts like a hardware KVM

  - by Daisetsu

  I've seen programs like Synergy before which allow a keyboard and mouse to be used across multiple systems. Unfortunately Synergy treats both systems like they are the same thing (when you move the mouse too far to the right it jumps to the other computer, along with keyboard input). I only have 1 monitor so what I need to do here is have a quick way to view my other desktop that is easy to manage. Remote desktop is difficult because you have to take it out of fullscreen, then minimize it and then re-maximize it when you want to use it again. If there were a single button I could hit to switch to the other computer that would be optimal. Both computers are on the same lan.

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• Joining computers from workgroup to active directory

  - by George R

  I have several computers at my office that I want to put on our domain. These computers currently are used by employees with local computer accounts and they have information stored under these accounts. When I join their computer to the domain how would or could I keep their current computer accounts and add them to the Active Directory so they could log in as usual access the network resources? Is this possible or do I need to just start from scratch on all this with their accounts and locally stored files? We are using Windows 2008 R2 and all systems being added have the Windows 7 pro or higher. All I want to really do is add the systems to the domain and have their accounts in the Active Directory so they can log in, access files which are already on their computer, and use network reosoures. If I can add their computer and then add same username and password to Active Directory to get this all to work that would be fine. I am just looking for minimal impact on the user really to get this done.

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• Unmounting a zfs pool while it is shared with sharenfs

  - by Ted W.

  I have a Solaris (open indiana) system which is getting poor disk write performance. In order to enable ZIL in this version of zfs I need to add a line to /etc/system. This will not take affect until I've unmounted and remounted the zpool. The trick is that this spool is shared via nfs to about 200 other servers to host users' home directories. I can guarantee that no users will be accessing the disks during this period of maintenance but I would like to avoid having to issue an unmount for 200 systems in order to unmount the disk on the Solaris box. My question is, with sharenfs, is it necessary to have all systems disconnected before unmounting the filesystem on the host? If it's possible, how do you go about it? I've tried unmounting already, the normal way, and it reports the disk is busy. There is no lsof in Solaris and pfiles (I think that's what it was) does not show anything obviously using the mounts.

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• How should I isolate computers with different roles on a network

  - by fishhead

  I work in an industrial plant and we have one network(physical wire) that us used for both office usage and for process systems. The office computers are only used for typical office needs but occasionally do connect to the process computers to obtain information from a sql server or for some other purpose. A new initiative is in the works and is rolling down hill from corporate and that is to standardize how the the computers are used at work and they would be severely locked down and only a standard set of applications will be allowed to execute. one of the requirements is to also have non office computers isolated from the company domain. our non-office computers are a mix of Man-Machine interfaces and sql-servers all running software that non standard. My question is, how can we divorce the control systems computers from the company domain but still have access to the servers from the company domain. thanks

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• How should I isolate computers with different roles on a network

  - by fishhead

  I work in an industrial plant and we have one network(physical wire) that us used for both office usage and for process systems. The office computers are only used for typical office needs but occasionally do connect to the process computers to obtain information from a sql server or for some other purpose. A new initiative is in the works and is rolling down hill from corporate and that is to standardize how the the computers are used at work and they would be severely locked down and only a standard set of applications will be allowed to execute. one of the requirements is to also have non office computers isolated from the company domain. our non-office computers are a mix of Man-Machine interfaces and sql-servers all running software that non standard. My question is, how can we divorce the control systems computers from the company domain but still have access to the servers from the company domain. thanks

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• SQLExpress service unable to start Error code 17053

  - by Chris Sobolewski

  A user was instructed by their software support to upgrade a program and install SQLExpress as part of the installation process. Since that time, the service has been able to start, citing error 17053, which appears to be an authentication issue. Here is the error log: 2011-01-11 13:17:45.50 Server Microsoft SQL Server 2005 - 9.00.3042.00 (Intel X86) Feb 9 2007 22:47:07 Copyright (c) 1988-2005 Microsoft Corporation Express Edition on Windows NT 5.1 (Build 2600: Service Pack 2) 2011-01-11 13:17:45.50 Server (c) 2005 Microsoft Corporation. 2011-01-11 13:17:45.50 Server All rights reserved. 2011-01-11 13:17:45.50 Server Server process ID is 3332. 2011-01-11 13:17:45.50 Server Authentication mode is WINDOWS-ONLY. 2011-01-11 13:17:45.50 Server Logging SQL Server messages in file 'c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG'. 2011-01-11 13:17:45.52 Server This instance of SQL Server last reported using a process ID of 2332 at 11/10/2010 2:15:24 PM (local) 11/10/2010 7:15:24 PM (UTC). This is an informational message only; no user action is required. 2011-01-11 13:17:45.52 Server Error: 17053, Severity: 16, State: 1. 2011-01-11 13:17:45.52 Server UpdateUptimeRegKey: Operating system error 5(Access is denied.) encountered. 2011-01-11 13:17:45.52 Server Registry startup parameters: 2011-01-11 13:17:45.52 Server -d c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\master.mdf 2011-01-11 13:17:45.52 Server -e c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG 2011-01-11 13:17:45.52 Server -l c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\mastlog.ldf 2011-01-11 13:17:45.52 Server Error: 17113, Severity: 16, State: 1. 2011-01-11 13:17:45.52 Server Error 3(The system cannot find the path specified.) occurred while opening file 'c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\master.mdf' to obtain configuration information at startup. An invalid startup option might have caused the error. Verify your startup options, and correct or remove them if necessary. 2011-01-11 13:17:45.52 Server Error: 17053, Severity: 16, State: 1. 2011-01-11 13:17:45.52 Server UpdateUptimeRegKey: Operating system error 5(Access is denied.) encountered. 4 Server Error: 17053, Severity: 16, State: 1. 2011-01-11 13:08:21.34 Server UpdateUptimeRegKey: Operating system error 5(Access is denied.) encountered. 12:47:20.85 spid5s SQL Trace ID 1 was started by login "sa". 2011-01-11 12:47:20.90 spid5s Starting up database 'mssqlsystemresource'. 2011-01-11 12:47:20.93 spid5s The resource database build version is 9.00.3042. This is an informational message only. No user action is required. 2011-01-11 12:47:21.21 spid5s Error: 15466, Severity: 16, State: 1. 2011-01-11 12:47:21.21 spid5s An error occurred during decryption. 2011-01-11 12:47:21.38 spid8s Starting up database 'model'. 2011-01-11 12:47:21.38 Server Error: 17182, Severity: 16, State: 1. 2011-01-11 12:47:21.38 Server TDSSNIClient initialization failed with error 0x5, status code 0x90. 2011-01-11 12:47:21.38 Server Error: 17182, Severity: 16, State: 1. 2011-01-11 12:47:21.38 Server TDSSNIClient initialization failed with error 0x5, status code 0x1. 2011-01-11 12:47:21.38 Server Error: 17826, Severity: 18, State: 3. 2011-01-11 12:47:21.38 Server Could not start the network library because of an internal error in the network library. To determine the cause, review the errors immediately preceding this one in the error log. 2011-01-11 12:47:21.38 Server Error: 17120, Severity: 16, State: 1. 2011-01-11 12:47:21.38 Server SQL Server could not spawn FRunCM thread. Check the SQL Server error log and the Windows event logs for information about possible related problems. One lead I had was to change the SQL logon account from "Network Service" to "Local System". Unfortunately, that is resulting in the error message The Security ID Structure is Invalid [0x80070539] Any help either uninstalling or getting SQLExpress running would be fantastic.

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• Getting out of the Helpdesk. Getting into the system administration.

  - by eric.s

  Today I found out that the job which would have been a promotion for me went to an outside candidate. The position is for a systems admin on our LAN team. I have been working on the helpdesk here for almost two years with another two years experience working it prior. While we are the first tier support we also work in AD, monitor and update certain servers and set up and deploy Windows/Mac images for those we support. What I am looking for here is what can I do to better myself to inside/outside places to move up this ladder? I take what I can from my job - working on projects that I can learn from - but what projects should I be volunteering for? What can I do for myself outside to make me a more viable candidate for a systems admin?

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• Linux Bridge, Samba netbios name/hostname access

  - by Christopher Wilson

  I am currently running a linux bridge in the following configuration ADSL Modem: 192.168.1.1 Linux Bridge: eth0: 192.168.1.2 eth1: no address Wireless Router: 192.168.0.1 My issue is that i cannot access the "Linux Bridge" shares using the WINS name of the server via client systems (yes i understand it is a transparent bridge but i can access it via the 192.168.1.2 address this is not on the same subnet as the client systems). This is the global section of my SMB.CONF [global] unix extensions = off os level = 20 netbios name = server guest account = nobody server string = 447 Server security = share #unix extensions = no #wins support = yes #wins server = 192.168.0.1 name resolve order = wins lmhosts hosts bcast interfaces bridge1 eth0 eth1 lo bind interfaces only = yes Can i access a bridged server using it's WINS name to access samba shares? Cheers Chris

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• TeamViewer - only allow domain logins

  - by BloodyIron

  I recently started a Systems Admin job where teamviewer is used pretty frequently here. Another admin recently left, and the concern is they still have access to all our systems due to how teamviewer works. I want to migrate the entire environment to domain authentication. The documentation shows that setting up windows auth (domain) is easy, but I want to be sure that it is the only way to be authenticated with a teamviewer session here. I cannot yet find anything which explicitly says this. We have licensing for teamviewer 5 and 6, I think. Right now we have 7 in the environment, but I think most are in a trial version, so I am likely to revert to 5 or 6.

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• Good Documentation on Avaya IP Office 500 r2 setup

  - by Cliff Racer

  I have set up a couple of Avaya IP Office systems over the course of my current job. I have a pretty good handle on the process, but now I am faced with something I have not done before. Both the IP office systems I have set up used all Digital phones. The new system we are putting in place will actually use IP phones for the first time. After tyring to track down some general documentation on my own, I was not able to find anything that left me feeling comfortable about setting up IP phones on an Avaya IP Office 500. Does anyone know of any good how-To's for setting up IP phones on IP Office? I get the impression its pretty simple but learend enough about Avaya to know that there are some tricky aspects to setting them up

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• Information System for an Academic Institution

  - by birukw

  Hi, The University I am working for is undergoing a major renovation of the ICT system. The team currently undertaking the task is designing a centralized system with the intent of providing most (if not all) services of the institution electronically. Most of us are academicians with little practical experience. The questions we need answers for are What are the systems (preferably free, as in Beer, and/or open) and best-practices in use in other academic institutions? What are the experiences of people administering academic ICT systems? What are the overheads of attempting to provide services through an intranet cloud (like UEC) for us (a medium-sized academic institution, in a third-world country)? We would very much appreciate it if you could give us your take on the situtation. Thanks

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• What is your IT-department to staff ratio?

  - by Bart Silverstrim

  This is a topic that may be rather political but it related to system administration still...how many people do you have supporting your users in your IT department? We have three people supporting something near 1500 systems and around 2400 people and a recent question was raised about why we have long times to get systems replaced, repaired, work orders fulfilled, etc. along with the system admin duties of maintaining the servers (mail, proxy, filters, VOIP, wireless, backup, etc.) Does anyone have numbers on what the "best practices" average is of support people to employees in an organization? EDIT:...from some of the answers that are appearing I'm starting to feel depressed...

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• Cheapest server to run Windows 2008 R2?

  - by chopps

  Hey Everyone, I want to build a really cheap server to use for testing etc but don't want to spend alot of dough. Any recomendations on what kind of home pc/server would work for these requirements? Any place to get refurbs at a good price? Component Requirement Processor Minimum: 1.4 GHz (x64 processor) Note: An Intel Itanium 2 processor is required for Windows Server 2008 for Itanium-Based Systems Memory Minimum: 512 MB RAM Maximum: 8 GB (Foundation) or 32 GB (Standard) or 2 TB (Enterprise, Datacenter, and Itanium-Based Systems) Disk Space Requirements Minimum: 32 GB or greater Foundation: 10 GB or greater Note: Computers with more than 16 GB of RAM will require more disk space for paging, hibernation, and dump files Display Super VGA (800 × 600) or higher resolution monitor Other DVD Drive, Keyboard and Microsoft Mouse (or compatible pointing device), Internet access (fees may apply)

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