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  • Common business drivers that lead to creating and sustaining a project

    Common business drivers that lead to creating and sustaining a project include and are not limited to: cost reduction, increased return on investment (ROI), reduced time to market, increased speed and efficiency, increased security, and increased interoperability. These drivers primarily focus on streamlining and reducing cost to make a company more profitable with less overhead. According to Answers.com cost reduction is defined as reducing costs to improve profitability, and may be implemented when a company is having financial problems or prevent problems. ROI is defined as the amount of value received relative to the amount of money invested according to PayperclickList.com.  With the ever increasing demands on businesses to compete in today’s market, companies are constantly striving to reduce the time it takes for a concept to become a product and be sold within the global marketplace. In business, some people say time is money, so if a project can reduce the time a business process takes it in fact saves the company which is always good for the bottom line. The Social Security Administration states that data security is the protection of data from accidental or intentional but unauthorized modification, destruction. Interoperability is the capability of a system or subsystem to interact with other systems or subsystems. In my personal opinion, these drivers would not really differ for a profit-based organization, compared to a non-profit organization. Both corporate entities strive to reduce cost, and strive to keep operation budgets low. However, the reasoning behind why they want to achieve this does contrast. Typically profit based organizations strive to increase revenue and market share so that the business can grow. Alternatively, not-for-profit businesses are more interested in increasing their reach within communities whether it is to increase annual donations or invest in the lives of others. Success or failure of a project can be determined by one or more of these drivers based on the scope of a project and the company’s priorities associated with each of the drivers. In addition, if a project attempts to incorporate multiple drivers and is only partially successful, then the project might still be considered to be a success due to how close the project was to meeting each of the priorities. Continuous evaluation of the project could lead to a decision to abort a project, because it is expected to fail before completion. Evaluations should be executed after the completion of every software development process stage. Pfleeger notes that software development process stages include: Requirements Analysis and Definition System Design Program Design Program Implementation Unit Testing Integration Testing System Delivery Maintenance Each evaluation at every state should consider all the business drivers included in the scope of a project for how close they are expected to meet expectations. In addition, minimum requirements of acceptance should also be included with the scope of the project and should be reevaluated as the project progresses to ensure that the project makes good economic sense to continue. If the project falls below these benchmarks then the project should be put on hold until it does make more sense or the project should be aborted because it does not meet the business driver requirements.   References Cost Reduction Program. (n.d.). Dictionary of Accounting Terms. Retrieved July 19, 2009, from Answers.com Web site: http://www.answers.com/topic/cost-reduction-program Government Information Exchange. (n.d.). Government Information Exchange Glossary. Retrieved July 19, 2009, from SSA.gov Web site: http://www.ssa.gov/gix/definitions.html PayPerClickList.com. (n.d.). Glossary Term R - Pay Per Click List. Retrieved July 19, 2009, from PayPerClickList.com Web site: http://www.payperclicklist.com/glossary/termr.html Pfleeger, S & Atlee, J.(2009). Software Engineering: Theory and Practice. Boston:Prentice Hall Veluchamy, Thiyagarajan. (n.d.). Glossary « Thiyagarajan Veluchamy’s Blog. Retrieved July 19, 2009, from Thiyagarajan.WordPress.com Web site: http://thiyagarajan.wordpress.com/glossary/

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  • What I've Gained from being a Presenter at Tech Events

    - by MOSSLover
    Originally posted on: http://geekswithblogs.net/MOSSLover/archive/2014/06/12/what-ive-gained-from-being-a-presenter-at-tech-events.aspxI know I fail at blogging lately.  As I've said before life happens and it gets in the way of best laid out plans.  I thought about creating some type of watch with some app that basically dictates using dragon naturally speaking to Wordpress, but alas no time and the write processing capabilities just don't exist yet.So to get to my point Alison Gianotto created this blog post: http://www.snipe.net/2014/06/why-you-should-stop-stalling-and-start-presenting/.  I like the message she has stated in this post and I want to share something personal.It was around 2007 that I was seriously looking into leaving the technology field altogether and going back to school.  I was calling places like Washington University in Saint Louis and University of Missouri Kansas City asking them how I could go about getting into some type of post graduate medical school program.  My entire high school career was based on Medical Explorers and somehow becoming a doctor.  I did not want to take my hobby and continue using it as a career mechanism.  I was unhappy, but I didn't realize why I was unhappy at the time.  It was really a lot of bad things involving the lack of self confidence and self esteem.  Overall I was not in a good place and it took me until 2011 to realize that I still was not in a good place in life.So in about April 2007 or so I started this blog that you guys have been reading or occasionally read.  I kind of started passively stalking people by reading their blogs in the SharePoint and .Net communities.  I also started listening to .Net Rocks & watching videos on their corresponding training for SharePoint, WCF, WF, and a bunch of other technologies.  I wanted more knowledge, so someone suggested I go to a user group.  I've told this story before about how I met Jeff Julian & John Alexander, so that point I will spare you the details.  You know how I got to my first user group presentation and how I started getting involved with events, so I'll also spare those details.The point I want to touch on is that I went out I started speaking and that path I took helped me gain the self confidence and self respect I needed.  When I first moved to NYC I couldn't even ride a subway by myself or walk alone without getting lost.  Now I feel like I can go out and solve any problem someone throws at me.  So you see what Alison states in her blog post is true and I am a great example to that point.  I stood in front of 800 or so people at SharePoint Conference in 2011 and spoke about a topic.  In 2007 I would have hidden or stuttered the entire time.  I have now spoken at over 70 events and user groups.  I am a top 25 influencer in my technology.  I was a most valued professional for years in a row in Microsoft SharePoint.  People are constantly trying to gain my time, so that they can pick my brain for solutions and other life problems.  I went from maybe five or six friends to over hundreds of friends in various cities across the globe.  I'm not saying it's an instant fame and it doesn't take a ton of work, but I have never looked back once at my life and regretted the choice I made in 2007.  It has lead me to a lot of other things in my life, including more positivity and happiness.  If anyone ever wants to contact me and pick my brain on a presentation go ahead.  If you want me to help you find the best meetup that suits you for that presentation I can try to help too (I might be a little more helpful in the Microsoft or iOS arenas though).  The best thing I can state is don't be scared just do it.  If you need an audience I can try to pencil it in my schedule.  I can't promise anything, but if you are in NYC I can at least try.

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  • Tuning Red Gate: #3 of Lots

    - by Grant Fritchey
    I'm drilling down into the metrics about SQL Server itself available to me in the Analysis tab of SQL Monitor to see what's up with our two problematic servers. In the previous post I'd noticed that rg-sql01 had quite a few CPU spikes. So one of the first things I want to check there is how much CPU is getting used by SQL Server itself. It's possible we're looking at some other process using up all the CPU Nope, It's SQL Server. I compared this to the rg-sql02 server: You can see that there is a more, consistently low set of CPU counters there. I clearly need to look at rg-sql01 and capture more specific data around the queries running on it to identify which ones are causing these CPU spikes. I always like to look at the Batch Requests/sec on a server, not because it's an indication of a problem, but because it gives you some idea of the load. Just how much is this server getting hit? Here are rg-sql01 and rg-sql02: Of the two, clearly rg-sql01 has a lot of activity. Remember though, that's all this is a measure of, activity. It doesn't suggest anything other than what it says, the number of requests coming in. But it's the kind of thing you want to know in order to understand how the system is used. Are you seeing a correlation between the number of requests and the CPU usage, or a reverse correlation, the number of requests drops as the CPU spikes? See, it's useful. Some of the details you can look at are Compilations/sec, Compilations/Batch and Recompilations/sec. These give you some idea of how the cache is getting used within the system. None of these showed anything interesting on either server. One metric that I like (even though I know it can be controversial) is the Page Life Expectancy. On the average server I expect see a series of mountains as the PLE climbs then drops due to a data load or something along those lines. That's not the case here: Those spikes back in January suggest that the servers weren't really being used much. The PLE on the rg-sql01 seems to be somewhat consistent growing to 3 hours or so then dropping, but the rg-sql02 PLE looks like it might be all over the map. Instead of continuing to look at this high level gathering data view, I'm going to drill down on rg-sql02 and see what it's done for the last week: And now we begin to see where we might have an issue. Memory on this system is getting flushed every 1/2 hour or so. I'm going to check another metric, scans: Whoa! I'm going back to the system real quick to look at some disk information again for rg-sql02. Here is the average disk queue length on the server: and the transfers Right, I think I have a guess as to what's up here. We're seeing memory get flushed constantly and we're seeing lots of scans. The disks are queuing, especially that F drive, and there are lots of requests that correspond to the scans and the memory flushes. In short, we've got queries that are scanning the data, a lot, so we either have bad queries or bad indexes. I'm going back to the server overview for rg-sql02 and check the Top 10 expensive queries. I'm modifying it to show me the last 3 days and the totals, so I'm not looking at some maintenance routine that ran 10 minutes ago and is skewing the results: OK. I need to look into these queries that are getting executed this much. They're generating a lot of reads, but which queries are generating the most reads: Ow, all still going against the same database. This is where I'm going to temporarily leave SQL Monitor. What I want to do is connect up to the server, validate that the Warehouse database is using the F:\ drive (which I'll put money down it is) and then start seeing what's up with these queries. Part 1 of the Series Part 2 of the Series

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  • Measuring ASP.NET and SharePoint output cache

    - by DigiMortal
    During ASP.NET output caching week in my local blog I wrote about how to measure ASP.NET output cache. As my posting was based on real work and real-life results then I thought that this posting is maybe interesting to you too. So here you can read what I did, how I did and what was the result. Introduction Caching is not effective without measuring it. As MVP Henn Sarv said in one of his sessions then you will get what you measure. And right he is. Lately I measured caching on local Microsoft community portal to make sure that our caching strategy is good enough in environment where this system lives. In this posting I will show you how to start measuring the cache of your web applications. Although the application measured is built on SharePoint Server publishing infrastructure, all those counters have same meaning as similar counters under pure ASP.NET applications. Measured counters I used Performance Monitor and the following performance counters (their names are similar on ASP.NET and SharePoint WCMS): Total number of objects added – how much objects were added to output cache. Total object discards – how much objects were deleted from output cache. Cache hit count – how many times requests were served by cache. Cache hit ratio – percent of requests served from cache. The first three counters are cumulative while last one is coefficient. You can use also other counters to measure the full effect of caching (memory, processor, disk I/O, network load etc before and after caching). Measuring process The measuring I describe here started from freshly restarted web server. I measured application during 12 hours that covered also time ranges when users are most active. The time range does not include late evening hours and night because there is nothing to measure during these hours. During measuring we performed no maintenance or administrative tasks on server. All tasks performed were related to usual daily content management and content monitoring. Also we had no advertisement campaigns or other promotions running at same time. The results You can see the results on following graphic.   Total number of objects added   Total object discards   Cache hit count   Cache hit ratio You can see that adds and discards are growing in same tempo. It is good because cache expires and not so popular items are not kept in memory. If there are more popular content then the these lines may have bigger distance between them. Cache hit count grows faster and this shows that more and more content is served from cache. In current case it shows that cache is filled optimally and we can do even better if we tune caches more. The site contains also pages that are discarded when some subsite changes (page was added/modified/deleted) and one modification may affect about four or five pages. This may also decrease cache hit count because during day the site gets about 5-10 new pages. Cache hit ratio is currently extremely good. The suggested minimum is about 85% but after some tuning and measuring I achieved 98.7% as a result. This is due to the fact that new pages are most often requested and after new pages are added the older ones are requested only sometimes. So they get discarded from cache and only some of these will return sometimes back to cache. Although this may also indicate the need for additional SEO work the result is very well in technical means. Conclusion Measuring ASP.NET output cache is not complex thing to do and you can start by measuring performance of cache as a start. Later you can move on and measure caching effect to other counters such as disk I/O, network, processors etc. What you have to achieve is optimal cache that is not full of items asked only couple of times per day (you can avoid this by not using too long cache durations). After some tuning you should be able to boost cache hit ratio up to at least 85%.

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  • SQLAuthority News – Amazon Gift Card Raffle for Beta Tester Feedback for NuoDB

    - by pinaldave
    As regular readers know I’ve been spending some time working with the NuoDB beta software. They contacted me last week and asked if I would give you a chance to try their new web-based console for their scalable, SQL-compliant database. They have just put out their final beta release, Beta 9.  It contains a preview of a new web-based “NuoConsole” that will replace and extend the functionality of their current desktop version.  I haven’t spent any time with the new console yet but a really quick look tells me it should make it easier to do deeper monitoring than the older one. It also looks like they have added query-level reporting through the console. I will try to play with it soon. NuoDB is doing a last, big push to get some more feedback from developers before they release their 1.0 product sometime in the next several weeks. Since the console is new, they are especially interested in some quick feedback on it before general availability. For SQLAuthority readers only, NuoDB will raffle off three $50 Amazon gift cards in exchange for your feedback on the NuoConsole preview. Here’s how to Enter Download NuoDBeta 9 here You must build a domain before you can start the console. Launch the Web Console. Windows Code: start java -jar jarnuodbwebconsole.jar Mac, Linux, Solaris, Unix Code: java -jar jar/nuodbwebconsole.jar Access the Web Console: Code: http://localhost:8080 When you have tried it out, go to a short (8 question) survey to enter the raffle Click here for the survey You must complete the survey before midnight EDT on October 17, 2012. Here’s what else they are saying about this last beta before general availability: Beta 9 now supports the Zend PHP framework so that PHP developers can directly integrate web applications with NuoDB. Multi-threaded HDFS support – NuoDB Storage Managers can now be configured to persist data to the high performance Hadoop distributed file system (HDFS). Beta 9 optimizes for multi-thread I/O streams at maximum performance. This enhancement allows users to make Hadoop their core storage with no extra effort which is a pretty cool idea. Improved Performance –On a single transaction node, Beta 9 offers performance comparable with MySQL and MariaDB. As additional nodes are added, NuoDB performance improves significantly at near linear scale. Query & Explain Plan Logging – Beta 9 introduces SQL explain plans for your queries. Qualify queries with the word “EXPLAIN” and NuoDB will respond with the details of the execution plan allowing performance optimization to SQL. Through the NuoConsole, you can now kill hung or long running queries. Java App Server Support – Beta 9 now supports leading Web JEE app servers including JBoss, Tomcat, and ColdFusion. They’ve also reported: Improved PHP/PDO drivers Support for Drupal Faster Ruby on Rails driver The Hibernate Dialect supports version 4.1 And good news for my readers: numerous SQL enhancements They will share the results of the web console feedback with me.  I’ll let you know how it goes. Also the winner of their last contest was Jaime Martínez Lafargue!  Do leave a comment here once you complete the survey.  Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: SQL Authority Tagged: NuoDB

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  • Vitality of Product Information Management Showcased at OpenWorld 2012

    - by Mala Narasimharajan
     By Sachin Patel Can you hear the countdown clock ticking!! OpenWorld 2012 is almost here and as I write this Oracle is buzzing with fresh new ideas and solutions that will be showcased this year. What an exciting time for all of us to be in midst of a digital revolution. Whether it is Apple fans clamoring to find every new feature that has been added to the iPhone 5 or a startup launching a new digital thermostat (has anyone looked at the new one from Nest ), product information is a vital for companies to grow and compete in this cut-throat market. Customer today struggle to aggregate and enrich this product data from the myriad of systems they have in place to run their businesses and operations. Having a product information strategy is paramount to align your sales channels and operations with the most accurate and upto date product data. We have a number of sessions this year at OpenWorld where you can gain more insight into how Oracle’s next generation of Fusion Applications, in this case Fusion Product Hub can provide you with a solution to streamline and get control of your Product Master Data. Enabling Trusted Enterprise Product Data with Oracle Fusion Product HubTuesday, October 2nd 11:45 am, Moscone West 2022 Join me Sachin Patel, Director of Product Strategy and Milan Bhatia, VP of Development as we discuss how you can enable trusted product master data in your enterprise. In this session we plan to cover the challenges companies face today in mastering product data. The discussion will also include how Fusion Product Hub brings new and innovative features to empower your product data owners to create a holistic and rich product definition that can be leveraged across your enterprise. We will also be joined by Pawel Fidelus from Fideltronik an Early Adopter for Fusion Product Hub who will showcase their plans to implement Fusion Product Hub and the value it will bring to Fideltronik Multichannel Fulfillment Excellence in Direct-to-Consumer Market Thursday, October 4th, 12:45 am, Moscone West 2024 Do you have multiple order capture systems? Do you have difficulty in fulfilling orders for your customers across various channels and suppliers? Mark Carson, Director, Fusion DOO and Brad Kerr, Director, AGSS will be showcasing the Fusion Distributed Order Orchestration solution and how companies can orchestrate orders from multiple order capture systems and route them to the appropriate fulfillment system. Sachin Patel, Director Product Strategy for Product MDM will highlight the business pain points in consolidating and commercializing data from a Multi Channel Commerce point of view and how Fusion Product Hub helps in allowing you to provide a single source of truth to drive a singular and rich customer experience. Oracle Fusion Supply Chain Management: Customer Adoption and Experiences                                                Wednesday, October 3rd 10:15 am, Moscone West 2003 This is a great session to attend to learn about how Fusion Supply Chain Management and Fusion Product Hub Early Adopters, including Boeing and Fideltronik are leveraging Fusion Applications to improve their Supply Chain operations. Have a great OpenWorld and see you soon!!

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  • SQL SERVER – Simple Demo of New Cardinality Estimation Features of SQL Server 2014

    - by Pinal Dave
    SQL Server 2014 has new cardinality estimation logic/algorithm. The cardinality estimation logic is responsible for quality of query plans and majorly responsible for improving performance for any query. This logic was not updated for quite a while, but in the latest version of SQL Server 2104 this logic is re-designed. The new logic now incorporates various assumptions and algorithms of OLTP and warehousing workload. Cardinality estimates are a prediction of the number of rows in the query result. The query optimizer uses these estimates to choose a plan for executing the query. The quality of the query plan has a direct impact on improving query performance. ~ Souce MSDN Let us see a quick example of how cardinality improves performance for a query. I will be using the AdventureWorks database for my example. Before we start with this demonstration, remember that even though you have SQL Server 2014 to see the effect of new cardinality estimates, you will need your database compatibility mode set to 120 which is for SQL Server 2014. If your server instance of SQL Server 2014 but you have set up your database compatibility mode to 110 or any other earlier version, you will get performance from your query like older version of SQL Server. Now we will execute following query in two different compatibility mode and see its performance. (Note that my SQL Server instance is of version 2014). USE AdventureWorks2014 GO -- ------------------------------- -- NEW Cardinality Estimation ALTER DATABASE AdventureWorks2014 SET COMPATIBILITY_LEVEL = 120 GO EXEC [dbo].[uspGetManagerEmployees] 44 GO -- ------------------------------- -- Old Cardinality Estimation ALTER DATABASE AdventureWorks2014 SET COMPATIBILITY_LEVEL = 110 GO EXEC [dbo].[uspGetManagerEmployees] 44 GO Result of Statistics IO Compatibility level 120 Table ‘Person’. Scan count 0, logical reads 6, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Table ‘Employee’. Scan count 2, logical reads 7, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Table ‘Worktable’. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Table ‘Worktable’. Scan count 2, logical reads 7, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Compatibility level 110 Table ‘Worktable’. Scan count 2, logical reads 7, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Table ‘Person’. Scan count 0, logical reads 137, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Table ‘Employee’. Scan count 2, logical reads 7, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. Table ‘Worktable’. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. You will notice in the case of compatibility level 110 there 137 logical read from table person where as in the case of compatibility level 120 there are only 6 physical reads from table person. This drastically improves the performance of the query. If we enable execution plan, we can see the same as well. I hope you will find this quick example helpful. You can read more about this in my latest Pluralsight Course. Reference: Pinal Dave (http://blog.SQLAuthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • How do I deal with a third party application that has embedded hints that result in a sub-optimal execution plan in my environment?

    - by Maria Colgan
    I have gotten many variations on this question recently as folks begin to upgrade to Oracle Database 11g and there have been several posts on this blog and on others describing how to use SQL Plan Management (SPM) so that a non-hinted SQL statement can use a plan generated with hints. But what if the hint is supplied in the third party application and is causing performance regressions on your system? You can actually use a very similar technique to the ones shown before but this time capture the un-hinted plan and have the hinted SQL statement use that plan instead. Below is an example that demonstrates the necessary steps. 1. We will begin by running the hinted statement 2. After examining the execution plan we can see it is suboptimal because of a bad join order. 3. In order to use SPM to correct the problem we must create a SQL plan baseline for the statement. In order to create a baseline we will need the SQL_ID for the hinted statement. Easy place to get it is in V$SQL. 4. A SQL plan baseline can be created using a SQL_ID and DBMS_SPM.LOAD_PLANS_FROM_CURSOR_CACHE. This will capture the existing plan for this SQL_ID from the shared pool and store in the SQL plan baseline. 5. We can check the SQL plan baseline got created successfully by querying DBA_SQL_PLAN_BASELINES. 6. When you manually create a SQL plan baseline the first plan added is automatically accepted and enabled. We know that the hinted plan is poorly performing plan so we will disable it using DBMS_SPM.ALTER_SQL_PLAN_BASELINE. Disabling the plan tells the optimizer that this plan not a good plan, however since there is no alternative plan at this point the optimizer will still continue to use this plan until we provide a better one. 7. Now let's run the statement without the hint. 8. Looking at the execution plan we can see that the join order is different. The plan without the hint also has a lower cost (3X lower), which indicates it should perform better. 9. In order to map the un-hinted plan to the hinted SQL statement we need to add the plan to the SQL plan baseline for the hinted statement. We can do this using DBMS_SPM.LOAD_PLANS_FROM_CURSOR_CACHE but we will need the SQL_ID and  PLAN_HASH_VALUE for the non-hinted statement, which we can find in V$SQL. 10. Now we can add the non-hinted plan to the SQL plan baseline of the hinted SQL statement using DBMS_SPM.LOAD_PLANS_FROM_CURSOR_CACHE. This time we need to pass a few more arguments. We will use the SQL_ID and PLAN_HASH_VALUE of the non-hinted statement but the SQL_HANDLE of the hinted statement. 11. The SQL plan baseline for our statement now has two plans. But only the newly added plan (SQL_PLAN_gbpcg3f67pc788a6d8911) is enabled and accepted. This tells the Optimizer that this is the plan it should use for this statement. We can confirm that the correct plan (non-hinted) will be selected for the statement from now on by re-executing the hinted statement and checking its execution plan.

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  • SQLUG Events - London/Edinburgh/Cardiff/Reading - Masterclass, NoSQL, TSQL Gotcha's, Replication, BI

    - by tonyrogerson
    We have acquired two additional tickets to attend the SQL Server Master Class with Paul Randal and Kimberly Tripp next Thurs (17th June), for a chance to win these coveted tickets email us ([email protected]) before 9pm this Sunday with the subject "MasterClass" - people previously entered need not worry - your still in with a chance. The winners will be announced Monday morning.As ever plenty going on physically, we've got dates for a stack of events in Manchester and Leeds, I'm looking at Birmingham if anybody has ideas? We are growing our online community with the Cuppa Corner section, to participate online remember to use the #sqlfaq twitter tag; for those wanting to get more involved in presenting and fancy trying it out we are always after people to do 1 - 5 minute SQL nuggets or Cuppa Corners (short presentations) at any of these User Group events - just email us [email protected] removing from this email list? Then just reply with remove please on the subject line.Kimberly Tripp and Paul Randal Master Class - Thurs, 17th June - LondonREGISTER NOW AND GET A SECOND REGISTRATION FREE*The top things YOU need to know about managing SQL Server - in one place, on one day - presented by two of the best SQL Server industry trainers!This one-day MasterClass will focus on many of the top issues companies face when implementing and maintaining a SQL Server-based solution. In the case where a company has no dedicated DBA, IT managers sometimes struggle to keep the data tier performing well and the data available. This can be especially troublesome when the development team is unfamiliar with the affect application design choices have on database performance.The Microsoft SQL Server MasterClass 2010 is presented by Paul S. Randal and Kimberly L. Tripp, two of the most experienced and respected people in the SQL Server world. Together they have over 30 years combined experience working with SQL Server in the field, and on the SQL Server product team itself. This is a unique opportunity to hear them present at a UK event which will:>> Debunk many of the ingrained misconceptions around SQL Server's behaviour >> Show you disaster recovery techniques critical to preserving your company's life-blood - the data >> Explain how a common application design pattern can wreak havoc in the database >> Walk through the top-10 points to follow around operations and maintenance for a well-performing and available data tier! Where: Radisson Edwardian Heathrow Hotel, LondonWhen: Thursday 17th June 2010*REGISTER TODAY AT www.regonline.co.uk/kimtrippsql on the registration form simply quote discount code: BOGOF for both yourself and your colleague and you will save 50% off each registration – that’s a 249 GBP saving! This offer is limited, book early to avoid disappointment.Wed, 23 JunREADINGEvening Meeting, More info and registerIntroduction to NoSQL (Not Only SQL) - Gavin Payne; T-SQL Gotcha's and how to avoid them - Ashwani Roy; Introduction to Recency Frequency - Tony Rogerson; Reporting Services - Tim LeungThu, 24 JunCARDIFFEvening Meeting, More info and registerAlex Whittles of Purple Frog Systems talks about Data warehouse design case studies, Other BI related session TBC Mon, 28 JunEDINBURGHEvening Meeting, More info and registerReplication (Components, Adminstration, Performance and Troubleshooting) - Neil Hambly Server Upgrades (Notes and Best practice from the field) - Satya Jayanty Wed, 14 JulLONDONEvening Meeting, More info and registerMeeting is being sponsored by DBSophic (http://www.dbsophic.com/download), database optimisation software. Physical Join Operators in SQL Server - Ami LevinWorkload Tuning - Ami LevinSQL Server and Disk IO (File Groups/Files, SSD's, Fusion-IO, In-RAM DB's, Fragmentation) - Tony RogersonComplex Event Processing - Allan MitchellMany thanks,Tony Rogerson, SQL Server MVPUK SQL Server User Grouphttp://sqlserverfaq.com"

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  • 30 Steps to Master ASP.NET MVC Application development

    - by Rajesh Pillai
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Welcome Readers!,   I am starting out a new series on ASP.NET  MVC skill building which will be posted over the next couple of weeks.  Let me know your thoughts on the content, which I have planned and a couple of them has been taken from ASP.NET MVC2 Cookbook. (NOTE: Only the heading has been taken, the content will be not :)).   Do let me know what you would like to see, or any additional inputs or ideas to cover in this topics.  The 30 steps are oultined below for quick reference.  Will start filling this out quickly.   Outlined is the ‘30’ step to master ASP.NET MVC.   A Peek Into Model What is a model? Different types of model Presentation/ViewModel Model Mapping (AutoMapper)   A Peak into View How view works in ASP.NET MVC? View Engine Design Custom View Engine View Best Practices Templated Helpers Partial Views   A Peak into Controller Introduction Controller Design Controller Best Practices Asynchronous Controller Custom Action Result Action Filters Controller Factory to use with IOC   Routes Explanation Routes from the database Routes from XML More complex routing   Master Pages Basics Setting Master Page Dynamically   Working with data in the view Repeating Views Array of check boxes Array of radio buttons Paged data CRUD Client side action Confirmation Dialog (modal window) jqGrid   Working with Forms   Validation Model Validation with DataAnnotations Using the xVal validation framework Client side validation with jQuery Validation Fluent Validation Model Binders   Templating Create strongly typed helper using T4 Custom View Templates with T4 Create custom MVC project template using T4   IOC AutoFac Ninject Unity Application   Areas   jQuery, Ajax and jQuery Plugins   State Maintenance Application State User state Cookies Webfarm   Error Handling View error handling Controller error handling ELMAH (Error Logging Modules and Handlers)   Authentication and Authorization User Registration form SignOn Process Password Reminder Membership and Roles Windows authentication Restricting access to all pages Restricting access to selected pages Restricting access to pages by role Restricting access to a controller Restricting access to selected area   Profiles and Themes Using Profiles Inheriting a Profile Migrating an anonymous profile Creating custom themes Using themes User personalized themes   Configuration Adding custom application settings in web.config Displaying custom error messages Accessing other web.config configuration elements Adding custom configuration elements to web.config Encrypting web.config sections   Tracing, Debugging and Logging   Caching Caching a whole page Caching pages based on route details Caching pages based on browser type and version Caching pages based custom strings Caching partial pages Caching application data Object Caching Using Microsoft Velocity Using MemCache Using AppFabric cache   Localization   HTTP Handlers and Modules   Security XSS/CSRF AnitForgery Encoding   HtmlHelpers Strongly typed helpers Writing custom helpers   Repository Pattern (Data access)   WF/WCF   Unit Testing   Mocking Framework   Integration Testing   Load / Performance Testing   Deployment    Once again let me know your thoughts on this.   Till then, Enjoy MVC'ing!!!

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  • SQL SERVER – Learn SQL Server 2014 Online in a Day – My Latest Pluralsight Course

    - by Pinal Dave
    Click here watch SQL Server 2014 Administration New Features.  SQL Server 2014 was released earlier this year and it has been extremely popular in Microsoft world. Here is the announcement for everyone, who have been asking me to build a tutorial around SQL Server 2014. I have authored latest Pluralsight courses on the subject of SQL Server 2014. This course is 4 hours and 17 minutes long, but the best part is that this course contains all the latest features of SQL Server 2014. I have build this course with the assumption that DBA is familiar with earlier versions of SQL Server and wants to explore and learn new features of SQL Server 2014. The Challenge I Faced The biggest challenge I faced was how to come up with the outline for the course. The reason is that there are so many different features introduced in SQL Server 2014 that is will be difficult to cover each of the features in a single course. I wanted to cover the topics which are the most relevant and useful to developers, but in addition I also wanted to cover the topics which may be useful to develop if they know that they exists in the product. I finally decided to depend on blog readers and few of the SQL Experts. I reached out to selected 20 people via email and gave them a list of the topics which I should be covering in this course. They all work in different organizations and have a good understanding about the need of the DBA and Developers. Based on their feedback, I was able to come up with a very good outline which is currently very popular with Pluralsight library. Lots of people have asked me how was I able to come up with a course content outline so accurately. The credit for the same goes to the developers and DBA, who have voted in the topics and have helped me to build a very solid outline for the course. Outline of the Course Here is a quick outline for the course: Introduction Backup Enhancements Security Enhancements Columnstore Enhancements Online Data Operations Enhancements Enhancements with Microsoft Azure SSD Buffer Pool Extensions Resource Governor IO Miscellaneous Features Online Index Rebuilding Live Plans for Long Running Queries Transaction Durability Cardinality Estimation In Memory OLTP Optimization Well, I had a great fun working on the topics which I have mentioned in the outline. I am very confident that once you start with the course, you will indeed understand how each of the topics builds and presented. I have made sure that each of the topic has a vivid and clear story to begin with. I first explain the story and right after that I explain the concept. Who Should Attend This Course Everyone who has basic knowledge of SQL Server and wants to update themselves with SQL Server 2014. They should attend this course. One thing I have made sure that this course is easy to understand and I have decided complex subject into multiple parts. This way the learning is progressive and anyone with a poor knowledge of the subject can have enough time to understand the presented concept. Screenshot of the Course Here are few of the screenshot of the courses. How to Watch Video Course This course is available at Pluralsight, and you will need a valid login to Pluralsight. If you do not have Pluralsight login, you can quickly sign up for the FREE Trial. Click here watch SQL Server 2014 Administration New Features.  Reference: Pinal Dave (http://blog.SQLAuthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, SQLAuthority News, T SQL, Video

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  • FairWarning Privacy Monitoring Solutions Rely on MySQL to Secure Patient Data

    - by Rebecca Hansen
    FairWarning® solutions have audited well over 120 billion events, each of which was processed and stored in a MySQL database. FairWarning is the world's leading supplier of privacy monitoring solutions for electronic health records, relied on by over 1,200 Hospitals and 5,000 Clinics to keep their patients' data safe. In January 2014, FairWarning was awarded the highest commendation in healthcare IT as the first ever Category Leader for Patient Privacy Monitoring in the "2013 Best in KLAS: Software & Services" report[1]. FairWarning has used MySQL as their solutions’ database from their start in 2005 to worldwide expansion and market leadership. FairWarning recently migrated their solutions from MyISAM to InnoDB and updated from MySQL 5.5 to 5.6. Following are some of benefits they’ve had as a result of those changes and reasons for their continued reliance on MySQL (from FairWarning MySQL Case Study). Scalability to Handle Terabytes of Data FairWarning's customers have a lot of data: On average, FairWarning customers receive over 700,000 events to be processed daily. Over 25% of their customers receive over 30 million events per day, which equates to over 1 billion events and nearly one terabyte (TB) of new data each month. Databases range in size from a few hundred GBs to 10+ TBs for enterprise deployments (data are rolled off after 13 months). Low or Zero Admin = Few DBAs "MySQL has not required a lot of administration. After it's been tuned, configured, and optimized for size on initial setup, we have very low administrative costs. I can scale and add more customers without adding DBAs. This has had a big, positive impact on our business.” - Chris Arnold, FairWarning Vice President of Product Management and Engineering. Performance Schema  As the size of FairWarning's customers has increased, so have their tables and data volumes. MySQL 5.6’ new maintenance and management features have helped FairWarning keep up. In particular, MySQL 5.6 performance schema’s low-level metrics have provided critical insight into how the system is performing and why. Support for Mutli-CPU Threads MySQL 5.6' support for multiple concurrent CPU threads, and FairWarning's custom data loader allow multiple files to load into a single table simultaneously vs. one at a time. As a result, their data load time has been reduced by 500%. MySQL Enterprise Hot Backup Because hospitals and clinics never stop, FairWarning solutions can’t either. FairWarning changed from using mysqldump to MySQL Enterprise Hot Backup, which has reduced downtime, restore time, and storage requirements. For many of their larger customers, restore time has decreased by 80%. MySQL Enterprise Edition and Product Roadmap Provide Complete Solution "MySQL's product roadmap fully addresses our needs. We like the fact that MySQL Enterprise Edition has everything included; there's no need to purchase separate modules."  - Chris Arnold Learn More>> FairWarning MySQL Case Study Why MySQL 5.6 is an Even Better Embedded Database for Your Products presentation Updating Your Products to MySQL 5.6, Best Practices for OEMs on-demand webinar (audio and / or slides + Q&A transcript) MyISAM to InnoDB – Why and How on-demand webinar (same stuff) Top 10 Reasons to Use MySQL as an Embedded Database white paper [1] 2013 Best in KLAS: Software & Services report, January, 2014. © 2014 KLAS Enterprises, LLC. All rights reserved.

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  • Big Data – Basics of Big Data Architecture – Day 4 of 21

    - by Pinal Dave
    In yesterday’s blog post we understood how Big Data evolution happened. Today we will understand basics of the Big Data Architecture. Big Data Cycle Just like every other database related applications, bit data project have its development cycle. Though three Vs (link) for sure plays an important role in deciding the architecture of the Big Data projects. Just like every other project Big Data project also goes to similar phases of the data capturing, transforming, integrating, analyzing and building actionable reporting on the top of  the data. While the process looks almost same but due to the nature of the data the architecture is often totally different. Here are few of the question which everyone should ask before going ahead with Big Data architecture. Questions to Ask How big is your total database? What is your requirement of the reporting in terms of time – real time, semi real time or at frequent interval? How important is the data availability and what is the plan for disaster recovery? What are the plans for network and physical security of the data? What platform will be the driving force behind data and what are different service level agreements for the infrastructure? This are just basic questions but based on your application and business need you should come up with the custom list of the question to ask. As I mentioned earlier this question may look quite simple but the answer will not be simple. When we are talking about Big Data implementation there are many other important aspects which we have to consider when we decide to go for the architecture. Building Blocks of Big Data Architecture It is absolutely impossible to discuss and nail down the most optimal architecture for any Big Data Solution in a single blog post, however, we can discuss the basic building blocks of big data architecture. Here is the image which I have built to explain how the building blocks of the Big Data architecture works. Above image gives good overview of how in Big Data Architecture various components are associated with each other. In Big Data various different data sources are part of the architecture hence extract, transform and integration are one of the most essential layers of the architecture. Most of the data is stored in relational as well as non relational data marts and data warehousing solutions. As per the business need various data are processed as well converted to proper reports and visualizations for end users. Just like software the hardware is almost the most important part of the Big Data Architecture. In the big data architecture hardware infrastructure is extremely important and failure over instances as well as redundant physical infrastructure is usually implemented. NoSQL in Data Management NoSQL is a very famous buzz word and it really means Not Relational SQL or Not Only SQL. This is because in Big Data Architecture the data is in any format. It can be unstructured, relational or in any other format or from any other data source. To bring all the data together relational technology is not enough, hence new tools, architecture and other algorithms are invented which takes care of all the kind of data. This is collectively called NoSQL. Tomorrow Next four days we will answer the Buzz Words – Hadoop. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • TechEd Israel 2010 may only accept speakers from sponsors

    - by RoyOsherove
    A month or so ago, Microsoft Israel started sending out emails to its partners and registered event users to “Save the date!” – Micraoft Teched Israel is coming, and it’s going to be this november! “Great news” I thought to myself. I’d been to a couple of the MS teched events, as a speaker and as an attendee, and it was lovely and professionally done. Israel is an amazing place for technology and development and TechEd hosted some big names in the world of MS software. A couple of weeks ago, I was shocked to hear from a couple of people that Microsoft Israel plans to only accept non-MS teched speakers, only from sponsors of the event. That means that according to the amount that you have paid, you get to insert one or more of your own selected speakers as part of teched. I’ve spent the past couple of weeks trying to gather more evidence of this, and have gotten some input from within MS about this information. It looks like that is indeed the case, though no MS rep. was prepared to answer any email I had publicly. If they approach me now I’d be happy to print their response. What does this mean? If this is true, it means that Microsoft Israel is making a grave mistake – They are diluting the quality of the speakers for pure money factors. That means, that as a teched attendee, who paid good money, you might be sitting down to watch nothing more that a bunch of infomercials, or sub-standard speakers – since speakers are no longer selected on quality or interest in their topic. They are turning the conference from a learning event to a commercial driven event They are closing off the stage to the community of speakers who may not be associated with any organization  willing to be a sponsor They are losing speakers (such as myself) who will not want to be part of such an event. (yes – even if my company ends up sponsoring the event, I will not take part in it, Sorry Eli!) They are saying “F&$K you” to the community of MVPs who should be the people to be approached first about technical talks (my guess is many MVPs wouldn’t want to talk at an event driven that way anyway ) I do hope this ends up not being true, but it looks like it is. MS Israel had already done such a thing with the Developer Days event previouly held in Israel – only sponsors were allowed to insert speakers into the event. If this turns out to be true I would urge the MS community in Israel to NOT TAKE PART AT THIS EVENT in any form (attendee, speaker, sponsor or otherwise). by taking part, you will be telling MS Israel it’s OK to piss all over the community that they are quietly suffocating anyway. The MVP case MS Israel has managed to screw the MVP program as well. MS MVPs (I’m one) have had a tough time here in Israel the past couple of years. ever since yosi taguri left the blue badge ranks, there was not real community leader left. Whoever runs things right now has their eyes and minds set elsewhere, with the software MVP community far from mind and heart. No special MVP events (except a couple of small ones this year). No real MVP leadership happens here, with the MVP MEA lead (Ruari) being on a remote line, is not really what’s needed. “MVP? What’s that?” I’m sure many MS Israel employees would say. Exactly my point. Last word I’ve been disappointed by the MS machine for a while now, but their slowness to realize what real community means in the past couple of years really turns me off. Maybe it’s time to move on. Maybe I shouldn’t be chasing people at MS Israel begging for a room to host the Agile Israel user group. Maybe it’s time to say a big bye bye and start looking at a life a bit more disconnected.

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  • ArchBeat Link-o-Rama Top 10 for August 2012

    - by Bob Rhubart
    The Top 10 most popular items shared via the OTN ArchBeat Facebook page for the month of August 2012. Now Available: Oracle SQL Developer 3.2 (3.2.09.23) New features include APEX listener, UI enhancements, and 12c database support. The Role of Oracle VM Server for SPARC in a Virtualization Strategy In this article, Matthias Pfutzner discusses hardware, desktop, and operating system virtualization, along with various Oracle virtualization technologies, including Oracle VM Server for SPARC. How to Manually Install Flash Player Plugin to see the Oracle Enterprise Manager Performance Page | Kai Yu So, you're a DBA and you want to check the Performance page in Oracle Enterprise Manager (11g or 12c). So you click the Performance tab and… nothing. Zip. Nada. The Flash plugin is a no-show. Relax! Oracle ACE Director Kai Yu shows you what you need to do to see all the pretty colors instead of that dull grey screen. Relationally Challenged (CX - CRM - EQ/RQ/CRQ) | Chris Warticki Self-proclaimed Oracle Support "spokesmodel" Chris Chris Warticki has some advice for those interested in Customer Relationship Management: "How about we just dumb it down, strip it to the core, keep it simple and LISTEN?! No more focus groups, no more surveys, and no need to gather more data. We have plenty of that. Why not just provide the customer what they are asking for?" Free WebLogic Server Course | Middleware Magic So you want to sharpen your Oracle WebLogic Server skills, but you prefer to skip the whole classroom bit and don't want to be bothered with dealing with an instructor? No problem! Oracle ACE Rene van Wijk, a prolific Middleware Magic blogger, has information on an Oracle WebLogic course you can take on your own time, at your own pace. Oracle VM VirtualBox 4.1.20 released Oracle VM VirtualBox 4.1.20 was just released at the community and Oracle download sites, reports the Fat Bloke. This is a maintenance release containing bug fixes and stability improvements. Optimizing OLTP Oracle Database Performance using Dell Express Flash PCIe SSDs | Kai Yu Oracle ACE Director Kai Yu shares resources based on "several extensive performance studies on a single node Oracle 11g R2 database as well as a two node 11gR2 Oracle Real Application clusters (RAC) database running on Dell PowerEdge R720 servers with Dell Express Flash PCIe SSDs on Oracle Enterprise Linux 6.2 platform." Oracle ACE sessions at Oracle OpenWorld With so many great sessions at this year's event, building your Oracle OpenWorld schedule can involve making a lot of tough choices. But you'll find that the sessions led by Oracle ACEs just might be the icing on the cake for your OpenWorld experience. MySQL Update: The Cleveland MySQL Meetup (Independence, OH) Oracle MySQL team member Benjamin Wood, a MySQL engineer and five year veteran of the MySQL organization, will speak at the Cleveland MySQL Meetup event on September 12. The presentation will include a MySQL 5.5 Overview, Oracle's Roadmap for MySQL, including specifics on MySQL 5.6, best practices and how to overcome development and operational MySQL challenges, and the new MySQL commercial extensions. Click the link for time and location information. Parsing XML in Oracle Database | Martijn van der Kamp Martijn van der Kamp's post deals with processing XML in PL/SQL code and processing the data into the database. Thought for the Day "Walking on water and developing software from a specification are easy if both are frozen." — Edward V. Berard Source: SoftwareQuotes.com

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  • Top 10 Linked Blogs of 2010

    - by Bill Graziano
    Each week I send out a SQL Server newsletter and include links to interesting blog posts.  I’ve linked to over 500 blog posts so far in 2010.  Late last year I started storing those links in a database so I could do a little reporting.  I tend to link to posts related to the OLTP engine.  I also try to link to the individual blogger in the group blogs.  Unfortunately that wasn’t possible for the SQLCAT and CSS blogs.  I also have a real weakness for posts related to PASS. These are the top 10 blogs that I linked to during the year ordered by the number of posts I linked to. Paul Randal – Paul writes extensively on the internals of the relational engine.  Lots of great posts around transactions, transaction log, disaster recovery, corruption, indexes and DBCC.  I also linked to many of his SQL Server myths posts. Glenn Berry – Glenn writes very interesting posts on how hardware affects SQL Server.  I especially like his posts on the various CPU platforms.  These aren’t necessarily topics that I’m searching for but I really enjoy reading them. The SQLCAT Team – This Microsoft team focuses on the largest and most interesting SQL Server installations.  The regularly publish white papers and best practices. SQL Server CSS Team – These are the top engineers from the Microsoft Customer Service and Support group.  These are the folks you finally talk to after your case has been escalated about 20 times.  They write about the interesting problems they find. Brent Ozar – The posts I linked to mostly focused on the relational engine: CPU, NUMA, SSD drives, performance monitoring, etc.  But Brent writes about a real variety of topics including blogging, social networking, speaking, the MCM, SQL Azure and anything else that seems to strike his fancy.  His posts are always well written and though provoking. Jeremiah Peschka – A number of Jeremiah’s posts weren’t about SQL Server.  He’s very active in the “NoSQL” area and I linked to a number of those posts.  I think it’s important for people to know what other technologies are out there. Brad McGehee – Brad writes about being a DBA including maintenance plans, DBA checklists, compression and audit. Thomas LaRock – I linked to a variety of posts from PBM to networking to 24 Hours of PASS to TDE.  Just a real variety of topics.  Tom always writes with an interesting style usually mixing in a movie theme and/or bacon. Aaron Bertrand – Many of my links this year were Denali features.  He also had a great series on bad habits to kick. Michael J. Swart – This last one surprised me.  There are some well known SQL Server bloggers below Michael on this list.  I linked to posts on indexes, hierarchies, transactions and I/O performance and a variety of other engine related posts.  All are interesting and well thought out.  Many of his non-SQL posts are also very good.  He seems to have an interest in puzzles and other brain teasers.  Michael, I won’t be surprised again!

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  • Exclusive Webcast Series Explains How Project Success Drives Business Success

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In the wake of the global financial crisis, organizations throughout the world are redoubling their efforts to enhance financial discipline, achieve operational excellence, and mitigate risk. How can they address all these areas with one comprehensive strategy? With enterprise project portfolio management solutions that provide greater transparency and visibility across all projects and portfolios, says Guy Barlow, Oracle director of industry strategy. In the following interview and in an exclusive, three-part webcast series, Barlow examines today’s new management realities and explains how organizations can succeed in this environment. Q: Financial discipline has always been important, what’s different today? A: A number of organizations are showing that by fiscally aligning projects with the business goals of their organizations, they can shave off hundreds of thousands if not millions of dollars in inefficiency and waste. For example, one Oracle customer, the Columbus Regional Airport Authority, reduced its unbudgeted costs from US$24.4 million to US$3.5 million, for an 88 percent improvement. Q: How do organizations achieve results like this? A: First, they need to have the vision to see project management as part of a broad and critical element in their overall enterprise strategy. That means using a single solution, such as Oracle‘s Primavera, to manage multiple projects across multiple functions within a company. So someone in corporate mergers and acquisitions as well as a capital projects team can standardize on the same technology. By doing so they all gain greater efficiency in planning and execution—because the technology can be configured for their specific roles and needs—and the IT organization really benefits from lower maintenance. Second, enterprises must give executive leaders—CFOs, COOs, and CEOs—visibility across the entire business to easily see what projects are on track and which ones are falling behind. In fact, once executives see the power of enterprise project portfolio management, uptake is very quick across the organization. Read the full interview here.

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Richard Lefebvre
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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  • Access Denied

    - by Tony Davis
    When Microsoft executives wake up in the night screaming, I suspect they are having a nightmare about their own version of Frankenstein's monster. Created with the best of intentions, without thinking too hard of the long-term strategy, and having long outlived its usefulness, the monster still lives on, occasionally wreaking vengeance on the innocent. Its name is Access; a living synthesis of disparate body parts that is resistant to all attempts at a mercy-killing. In 1986, Microsoft had no database products, and needed one for their new OS/2 operating system, the successor to MSDOS. In 1986, they bought exclusive rights to Sybase DataServer, and were also intent on developing a desktop database to capture Ashton-Tate's dominance of that market, with dbase. This project, first called 'Omega' and later 'Cirrus', eventually spawned two products: Visual Basic in 1991 and Access in late 1992. Whereas Visual Basic battled with PowerBuilder for dominance in the client-server market, Access easily won the desktop database battle, with Dbase III and DataEase falling away. Access did an excellent job of abstracting and simplifying the task of building small database applications in a short amount of time, for a small number of departmental users, and often for a transient requirement. There is an excellent front end and forms generator. We not only see it in Access but parts of it also reappear in SSMS. It's good. A business user can pull together useful reports, without relying on extensive technical support. A skilled Access programmer can deliver a fairly sophisticated application, whilst the traditional client-server programmer is still sharpening his pencil. Even for the SQL Server programmer, the forms generator of Access is useful for sketching out application designs. So far, so good, but here's where the problems start; Access ties together two different products and the backend of Access is the bugbear. The limitations of Jet/ACE are well-known and documented. They range from MDB files that are prone to corruption, especially as they grow in size, pathetic security, and "copy and paste" Backups. The biggest problem though, was an infamous lack of scalability. Because Microsoft never realized how long the product would last, they put little energy into improving the beast. Microsoft 'ate their own dog food' by using Access for Microsoft Exchange and Outlook. They choked on it. For years, scalability and performance problems with Exchange Server have been laid at the door of the Jet Blue engine on which it relies. Substantial development work in Exchange 2010 was required, just in order to improve the engine and storage schema so that it more efficiently handled the reading and writing of mails. The alternative of using SQL Server just never panned out. The Jet engine was designed to limit concurrent users to a small number (10-20). When Access applications outgrew this, bitter experience proved that there really is no easy upgrade path from Access to SQL Server, beyond rewriting the whole lot from scratch. The various initiatives to do this never quite bridged the cultural gulf between Access and a true relational database So, what are the obvious alternatives for small, strategic database applications? I know many users who, for simple 'list maintenance' requirements are very happy using Excel databases. Surely, now that PowerPivot has led the way, it is time for Microsoft to offer a new RAD package for database application development; namely an Excel-based front end for SQL Server Express. In that way, we'll have a powerful and familiar front end, to a scalable database, and a clear upgrade path when an app takes off and needs to go enterprise. Cheers, Tony.

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  • Bad Spot to Be In: Playing Catch-up with Mobile Advertising

    - by Mike Stiles
    You probably noticed, there’s a mass migration going on from online desktop/laptop usage to smartphone/tablet usage.  It’s an indicator of how we live our lives in the modern world: always on the go, with no intention of being disconnected while out there. Consequently, paid as it relates to mobile advertising is taking the social spotlight. eMarketer estimated that in 2013, US adults would spend about 2 hours, 21 minutes a day on mobile, not counting talking time. More people in the world own smartphones than own toothbrushes (bad news I suppose if you’re marketing toothpaste). They’re using those mobile devices to access social networks, consuming at least 17% of their mobile time on them. Frankly, you don’t need a deep dive into mobile usage stats to know what’s going on. Just look around you in any store, venue or coffee shop. It’s really obvious…our mobile devices are now where we “are,” so that’s where marketers can increasingly reach us. And it’s a smart place for them to do just that. Mobile devices can be viewed more and more as shopping facilitators. Usually when someone is on mobile, they are not in passive research mode. They are likely standing near a store or in front of a product, using their mobile to seek reassurance that buying that product is the right move. They are the hottest of hot prospects. Consider that 4 out of 5 consumers use smartphones to shop, 52% of Americans use mobile devices for in-store for research, 70% of mobile searches lead to online action inside of an hour, and people that find you on mobile convert at almost 3x the rate as those that find you on desktop or laptop. But what are marketers doing? Enter statistics from Mary Meeker’s latest State of the Internet report. Common sense says you buy advertising where people are spending their eyeball time, right? But while mobile is 20% of media use and rising, the ad spend there is 4%. Conversely, while print usage is at 5% and falling, ad spend there is 19%. We all love nostalgia, but come on. There are reasons marketing dollar migration to mobile has not matched user migration, including the availability of mobile ad products and the ability to measure user response to mobile ads. But interesting things are happening now. First came Facebook’s mobile ad, which let app developers pay to get potential downloads. Then their mobile ad network was announced at F8, allowing marketers to target users across non-Facebook apps while leveraging the wealth of diverse data Facebook has on those users, a big deal since Nielsen has pointed out mobile apps make up 89% of the media time spent on mobile. Twitter has a similar play in motion with their MoPub acquisition. And now mobile deeplinks have arrived, which can take users straight to sub-pages of mobile apps for a faster, more direct shopper/researcher user experience. The sooner the gratification, the smoother and faster the conversion. To be clear, growth in mobile ad spending is well underway. After posting $13.1 billion in 2013, Gartner expects global mobile ad spending to reach $18 billion this year, then go to $41.9 billion by 2017. Cheap smartphones and data plans are spreading worldwide, further fueling the shift to mobile. Mobile usage in India alone should grow 400% by 2018. And, of course, there’s the famous statistic that mobile should overtake desktop Internet usage this year. How can we as marketers mess up this opportunity? Two ways. We could position ourselves in perpetual “catch-up” mode and keep spending ad dollars where the public used to be. And we could annoy mobile users with horrid old-school marketing practices. Two-thirds of users told Forrester they think interruptive in-app ads are more annoying than TV ads. Make sure your brand’s social marketing technology platform is delivering a crystal clear picture of your social connections so the mobile touch point is highly relevant, mobile optimized, and delivering real value and satisfying experiences. Otherwise, all we’ve done is find a new way to be unwanted. @mikestiles @oraclesocialPhoto: Kate Mallatratt, freeimages.com

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  • Oracle OpenWorld Update: Oracle GoldenGate Customer Panels

    - by Doug Reid
    0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} We are two weeks out from the start of Oracle OpenWorld 2012. The Data Integration team has a solid line-up of product and customer sessions for you to attend this year, plus five hands-on labs, and numerous demonstration pods in Moscone South. On Monday we kick the track off with Brad Adelberg’s Future Strategy, Direction and Roadmap for Oracle’s Data Integration Platform at 10:45AM in Moscone West 3005. Over the rest of the week we have a number of deep dive sessions that build out the themes that Brad discusses in his keynote, but the two that I would like to highlight today are our Oracle GoldenGate customer panels. The first customer panel is on Zero Downtime Operations and is on Monday at 1:45 in Moscone West 3005. The theme of this session is how to reduce downtime for critical must-succeed systems. Here’s a rundown of the session: Bank of America, TALX, and St. Jude Medical all have users communities that expect systems to be available around the clock. In this customer panel session, Bank of America discusses how it will be leveraging Oracle GoldenGate. St. Jude Medical shares how it is using Oracle GoldenGate to achieve a zero-downtime migration for a 5 TB Oracle online transaction processing (OLTP) 24/7 mission-critical database. TALX discusses how Equifax Workforce Information Services used Oracle GoldenGate to move from processing online transactions in a single site to processing concurrently from two geographically disparate data centers, providing a highly available solution with significant burst capacity. On Tuesday at 11:45 in Moscone West 3005 we switch gears and host a customer panel on Operational Reporting. The theme of this customer panel is all around reporting and how Oracle GoldenGate raises the bar on reporting by enabling real-time access to real-time data. Here’s a rundown of the session: Turk Telekom and Comcast are half a world away from each other, but these two powerhouse companies have both drastically improved performance and access to real-time data by using Oracle GoldenGate. During this panel discussion, Turk Telekom will explain its evaluation and implementation of Oracle GoldenGate, how the business has experienced significant improvements in the core database and reporting platform, and how it plans to expand its usage into its SOA architecture and its architecture based on Oracle’s Siebel platform. Comcast will explain its implementation of Oracle GoldenGate and how it moves data in real time from its mission-critical HP NonStop database to a Teradata data warehouse. Join us at our sessions to learn what other customers are doing with our products or stop by our demo pods in Moscone south and meet the product management and development teams.

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  • Welcome 2011

    - by PSteele
    About this time last year, I wrote a blog post about how January of 2010 was almost over and I hadn’t done a single blog post.  Ugh…  History repeats itself. 2010 in Review If I look back at 2010, it was a great year in terms of technology and development: Visited Redmond to attend the MVP Summit in February.  Had a great time with the MS product teams and got to connect with some really smart people. Continued my work on Visual Studio Magazine’s “C# Corner” column.  About mid-year, the column changed from an every-other-month print column to an every-other-month print column along with bi-monthly web-only articles.  Needless to say, this kept me even busier and away from my blog. Participated in another GiveCamp!  Thanks to the wonderful leadership of Michael Eaton and all of his minions, GiveCamp 2010 was another great success.  Planning for GiveCamp 2011 will be starting soon… I switched to DVCS full time.  After years of being a loyal SVN user, I got bit by the DVCS bug.  I played around with both Mercurial and Git and finally settled on Mercurial.  It’s seamless integration with Windows Explorer along with it’s wealth of plugins made me fall in love.  I can’t imagine going back and using a centralized version control system. Continued to work with the awesome group of talent at SRT Solutions.  Very proud that SRT won it’s third consecutive FastTrack award! Jumped off the BlackBerry train and enjoying the smooth ride of Android.  It was time to replace the old BlackBerry Storm so I did some research and settled on the Motorola DroidX.  I couldn’t be happier.  Android is a slick OS and the DroidX is a sweet piece of hardware.  Been dabbling in some Android development with both Eclipse and IntelliJ IDEA (I like IntelliJ IDEA a lot better!).   2011 Plans On January 1st I was pleasantly surprised to get an email from the Microsoft MVP program letting me know that I had received the MVP award again for my community work in 2010.  I’m honored and humbled to be recognized by Microsoft as well as my peers! I’ll continue to do some Android development.  I’m currently working on a simple app to get me feet wet.  It may even makes it’s way into the Android Market. I’ve got a project that could really benefit from WPF so I’ll be diving into WPF this year.  I’ve played around with WPF a bit in the past – simple demos and learning exercises – but this will give me a chance to build an entire application in WPF.  I’m looking forward to the increased freedom that a WPF UI should give me. I plan on blogging a lot more in 2011! Technorati Tags: Android,MVP,Mercurial,WPF,SRT,GiveCamp

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  • T-SQL in Chicago – the LobsterPot teams with DataEducation

    - by Rob Farley
    In May, I’ll be in the US. I have board meetings for PASS at the SQLRally event in Dallas, and then I’m going to be spending a bit of time in Chicago. The big news is that while I’m in Chicago (May 14-16), I’m going to teach my “Advanced T-SQL Querying and Reporting: Building Effectiveness” course. This is a course that I’ve been teaching since the 2005 days, and have modified over time for 2008 and 2012. It’s very much my most popular course, and I love teaching it. Let me tell you why. For years, I wrote queries and thought I was good at it. I was a developer. I’d written a lot of C (and other, more fun languages like Prolog and Lisp) at university, and then got into the ‘real world’ and coded in VB, PL/SQL, and so on through to C#, and saw SQL (whichever database system it was) as just a way of getting the data back. I could write a query to return just about whatever data I wanted, and that was good. I was better at it than the people around me, and that helped. (It didn’t help my progression into management, then it just became a frustration, but for the most part, it was good to know that I was good at this particular thing.) But then I discovered the other side of querying – the execution plan. I started to learn about the translation from what I’d written into the plan, and this impacted my query-writing significantly. I look back at the queries I wrote before I understood this, and shudder. I wrote queries that were correct, but often a long way from effective. I’d done query tuning, but had largely done it without considering the plan, just inferring what indexes would help. This is not a performance-tuning course. It’s focused on the T-SQL that you read and write. But performance is a significant and recurring theme. Effective T-SQL has to be about performance – it’s the biggest way that a query becomes effective. There are other aspects too though – such as using constructs better. For example – I can write code that modifies data nicely, but if I haven’t learned about the MERGE statement and the way that it can impact things, I’m missing a few tricks. If you’re going to do this course, a good place to be is the situation I was in a few years before I wrote this course. You’re probably comfortable with writing T-SQL queries. You know how to make a SELECT statement do what you need it to, but feel there has to be a better way. You can write JOINs easily, and understand how to use LEFT JOIN to make sure you don’t filter out rows from the first table, but you’re coding blind. The first module I cover is on Query Execution. Take a look at the Course Outline at Data Education’s website. The first part of the first module is on the components of a SELECT statement (where I make you think harder about GROUP BY than you probably have before), but then we jump straight into Execution Plans. Some stuff on indexes is in there too, as is simplification and SARGability. Some of this is stuff that you may have heard me present on at conferences, but here you have me for three days straight. I’m sure you can imagine that we revisit these topics throughout the rest of the course as well, and you’d be right. In the second and third modules we look at a bunch of other aspects, including some of the T-SQL constructs that lots of people don’t know, and various other things that can help your T-SQL be, well, more effective. I’ve had quite a lot of people do this course and be itching to get back to work even on the first day. That’s not a comment about the jokes I tell, but because people want to look at the queries they run. LobsterPot Solutions is thrilled to be partnering with Data Education to bring this training to Chicago. Visit their website to register for the course. @rob_farley

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  • IPgallery banks on Solaris SPARC

    - by Frederic Pariente
    IPgallery is a global supplier of converged legacy and Next Generation Networks (NGN) products and solutions, including: core network components and cloud-based Value Added Services (VAS) for voice, video and data sessions. IPgallery enables network operators and service providers to offer advanced converged voice, chat, video/content services and rich unified social communications in a combined legacy (fixed/mobile), Over-the-Top (OTT) and Social Community (SC) environments for home and business customers. Technically speaking, this offer is a scalable and robust telco solution enabling operators to offer new services while controlling operating expenses (OPEX). In its solutions, IPgallery leverages the following Oracle components: Oracle Solaris, Netra T4 and SPARC T4 in order to provide a competitive and scalable solution without the price tag often associated with high-end systems. Oracle Solaris Binary Application Guarantee A unique feature of Oracle Solaris is the guaranteed binary compatibility between releases of the Solaris OS. That means, if a binary application runs on Solaris 2.6 or later, it will run on the latest release of Oracle Solaris.  IPgallery developed their application on Solaris 9 and Solaris 10 then runs it on Solaris 11, without any code modification or rebuild. The Solaris Binary Application Guarantee helps IPgallery protect their long-term investment in the development, training and maintenance of their applications. Oracle Solaris Image Packaging System (IPS) IPS is a new repository-based package management system that comes with Oracle Solaris 11. It provides a framework for complete software life-cycle management such as installation, upgrade and removal of software packages. IPgallery leverages this new packaging system in order to speed up and simplify software installation for the R&D and production environments. Notably, they use IPS to deliver Solaris Studio 12.3 packages as part of the rapid installation process of R&D environments, and during the production software deployment phase, they ensure software package integrity using the built-in verification feature. Solaris IPS thus improves IPgallery's time-to-market with a faster, more reliable software installation and deployment in production environments. Extreme Network Performance IPgallery saw a huge improvement in application performance both in CPU and I/O, when running on SPARC T4 architecture in compared to UltraSPARC T2 servers.  The same application (with the same activation environment) running on T2 consumes 40%-50% CPU, while it consumes only 10% of the CPU on T4. The testing environment comprised of: Softswitch (Call management), TappS (Telecom Application Server) and Billing Server running on same machine and initiating various services in capacity of 1000 CAPS (Call Attempts Per Second). In addition, tests showed a huge improvement in the performance of the TCP/IP stack, which reduces network layer processing and in the end Call Attempts latency. Finally, there is a huge improvement within the file system and disk I/O operations; they ran all tests with maximum logging capability and it didn't influence any benchmark values. "Due to the huge improvements in performance and capacity using the T4-1 architecture, IPgallery has engineered the solution with less hardware.  This means instead of deploying the solution on six T2-based machines, we will deploy on 2 redundant machines while utilizing Oracle Solaris Zones and Oracle VM for higher availability and virtualization" Shimon Lichter, VP R&D, IPgallery In conclusion, using the unique combination of Oracle Solaris and SPARC technologies, IPgallery is able to offer solutions with much lower TCO, while providing a higher level of service capacity, scalability and resiliency. This low-OPEX solution enables the operator, the end-customer, to deliver a high quality service while maintaining high profitability.

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Chris Warner
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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