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  • Silverlight Cream Top Posted Authors June to November, 2010

    - by Dave Campbell
    It's just past the first of December, but I've been busy and it's now time to recognize devs that have a large number of posts in Silverlight Cream. Ground Rules I pick what posts are on the blog Only posts that go in the database are included The author has to appear in SC at least 4 of the 6 months considered I averaged the monthly posts and am only showing Authors with an average greater than 1. Here are the Top Posted Authors at Silverlight Cream for June 1, 2010 through November 30, 2010: It is my intention to post a new list sometime shortly after the 1st of every month to recognize the top posted in the previous 6 months, so next up is January 1! Some other metrics for Silverlight Cream: At the time of this posting there are 7087 articles aggregated and searchable by partial Author, partial Title, keywords (in the synopsis), or partial URL. There are also 116 tags by which the articles can be searched. At the time of this posting there are 664 articles tagged wp7dev. Stay in the 'Light!

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  • How to instrument existing ASP.NET application?

    - by jkohlhepp
    We have several highly complex ASP.NET web applications that are used internally by hundreds of users. We are trying to figure out which areas of the applications to invest in to improve functionality, but we aren't sure which screens/features are more heavily used. So, ideally, I'd like to find a way to add a layer of instrumentation to the applications that gathers metrics on which buttons are being clicked, which text boxes are being used, etc. Are there any products / open source apps out there that will do this sort of instrumentation for ASP.NET? Obviously I could do it myself manually by going into the code and injecting logging statements everywhere but this would be a significant amount of work that will be hard to accomplish.

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  • iPad and User Assistance

    - by ultan o'broin
    What possibilities does the iPad over for user assistance in the enterprise space? We will research the possibilities but I can see a number of possibilities already for remote workers who need access to trouble-shooting information on-site, implementers who need reference information and diagrams, business analysts or technical users accessing reports and dashboards for metrics or issues, functional users who need org charts and other data visualizations, and so on. It could also open up more possibilities for collaborative problem solving. User assistance content can take advantage of the device's superb display, graphics capability, connectivity, and long battery life. The possibility of opening up more innovative user assistance solutions (such as comics) is an exciting one for everyone in the UX space. Aligned to this possibility we need to research how users would use the device as they work.

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  • How to Visualize your Audit Data with BI Publisher?

    - by kanichiro.nishida
      Do you know how many reports on your BI Publisher server are accessed yesterday ? Or, how many users accessed to the reports yesterday, or what are the average number of the users accessed to the reports during the week vs. weekend or morning vs. afternoon ? With BI Publisher 11G, now you can audit your user’s reports access and understand the state of the reporting environment at your server, each user, or each report level. At the previous post I’ve talked about what the BI Publisher’s auditing functionality and how to enable it so that BI Publisher can start collecting such data. (How to Audit and Monitor BI Publisher Reports Access?)Now, how can you visualize such auditing data to have a better understanding and gain more insights? With Fusion Middleware Audit Framework you have an option to store the auditing data into a database instead of a log file, which is the default option. Once you enable the database storage option, that means you have your auditing data (or, user report access data) in your database tables, now no brainer, you can start visualize the data, create reports, analyze, and share with BI Publisher. So, first, let’s take a look on how to enable the database storage option for the auditing data. How to Feed the Auditing Data into Database First you need to create a database schema for Fusion Middleware Audit Framework with RCU (Repository Creation Utility). If you have already installed BI Publisher 11G you should be familiar with this RCU. It creates any database schema necessary to run any Fusion Middleware products including BI stuff. And you can use the same RCU that you used for your BI or BI Publisher installation to create this Audit schema. Create Audit Schema with RCU Here are the steps: Go to $RCU_HOME/bin and execute the ‘rcu’ command Choose Create at the starting screen and click Next. Enter your database details and click Next. Choose the option to create a new prefix, for example ‘BIP’, ‘KAN’, etc. Select 'Audit Services' from the list of schemas. Click Next and accept the tablespace creation. Click Finish to start the process. After this, there should be following three Audit related schema created in your database. <prefix>_IAU (e.g. KAN_IAU) <prefix>_IAU_APPEND (e.g. KAN_IAU_APPEND) <prefix>_IAU_VIEWER (e.g. KAN_IAU_VIEWER) Setup Datasource at WebLogic After you create a database schema for your auditing data, now you need to create a JDBC connection on your WebLogic Server so the Audit Framework can access to the database schema that was created with the RCU with the previous step. Connect to the Oracle WebLogic Server administration console: http://hostname:port/console (e.g. http://report.oracle.com:7001/console) Under Services, click the Data Sources link. Click ‘Lock & Edit’ so that you can make changes Click New –> ‘Generic Datasource’ to create a new data source. Enter the following details for the new data source:  Name: Enter a name such as Audit Data Source-0.  JNDI Name: jdbc/AuditDB  Database Type: Oracle  Click Next and select ‘Oracle's Driver (Thin XA) Versions: 9.0.1 or later’ as Database Driver (if you’re using Oracle database), and click Next. The Connection Properties page appears. Enter the following information: Database Name: Enter the name of the database (SID) to which you will connect. Host Name: Enter the hostname of the database.  Port: Enter the database port.  Database User Name: This is the name of the audit schema that you created in RCU. The suffix is always IAU for the audit schema. For example, if you gave the prefix as ‘BIP’, then the schema name would be ‘KAN_IAU’.  Password: This is the password for the audit schema that you created in RCU.   Click Next. Accept the defaults, and click Test Configuration to verify the connection. Click Next Check listed servers where you want to make this JDBC connection available. Click ‘Finish’ ! After that, make sure you click ‘Activate Changes’ at the left hand side top to take the new JDBC connection in effect. Register your Audit Data Storing Database to your Domain Finally, you can register the JNDI/JDBC datasource as your Auditing data storage with Fusion Middleware Control (EM). Here are the steps: 1. Login to Fusion Middleware Control 2. Navigate to Weblogic Domain, right click on ‘bifoundation…..’, select Security, then Audit Store. 3. Click the searchlight icon next to the Datasource JNDI Name field. 4.Select the Audit JNDI/JDBC datasource you created in the previous step in the pop-up window and click OK. 5. Click Apply to continue. 6. Restart the whole WebLogic Servers in the domain. After this, now the BI Publisher should start feeding all the auditing data into the database table called ‘IAU_BASE’. Try login to BI Publisher and open a couple of reports, you should see the activity audited in the ‘IAU_BASE’ table. If not working, you might want to check the log file, which is located at $BI_HOME/user_projects/domains/bifoundation_domain/servers/AdminServer/logs/AdminServer-diagnostic.log to see if there is any error. Once you have the data in the database table, now, it’s time to visualize with BI Publisher reports! Create a First BI Publisher Auditing Report Register Auditing Datasource as JNDI datasource First thing you need to do is to register the audit datasource (JNDI/JDBC connection) you created in the previous step as JNDI data source at BI Publisher. It is a JDBC connection registered as JNDI, that means you don’t need to create a new JDBC connection by typing the connection URL, username/password, etc. You can just register it using the JNDI name. (e.g. jdbc/AuditDB) Login to BI Publisher as Administrator (e.g. weblogic) Go to Administration Page Click ‘JNDI Connection’ under Data Sources and Click ‘New’ Type Data Source Name and JNDI Name. The JNDI Name is the one you created in the WebLogic Console as the auditing datasource. (e.g. jdbc/AuditDB) Click ‘Test Connection’ to make sure the datasource connection works. Provide appropriate roles so that the report developers or viewers can share this data source to view reports. Click ‘Apply’ to save. Create Data Model Select Data Model from the tool bar menu ‘New’ Set ‘Default Data Source’ to the audit JNDI data source you have created in the previous step. Select ‘SQL Query’ for your data set Use Query Builder to build a query or just type a sql query. Either way, the table you want to report against is ‘IAU_BASE’. This IAU_BASE table contains all the auditing data for other products running on the WebLogic Server such as JPS, OID, etc. So, if you care only specific to BI Publisher then you want to filter by using  ‘IAU_COMPONENTTYPE’ column which contains the product name (e.g. ’xmlpserver’ for BI Publisher). Here is my sample sql query. select     "IAU_BASE"."IAU_COMPONENTTYPE" as "IAU_COMPONENTTYPE",      "IAU_BASE"."IAU_EVENTTYPE" as "IAU_EVENTTYPE",      "IAU_BASE"."IAU_EVENTCATEGORY" as "IAU_EVENTCATEGORY",      "IAU_BASE"."IAU_TSTZORIGINATING" as "IAU_TSTZORIGINATING",    to_char("IAU_TSTZORIGINATING", 'YYYY-MM-DD') IAU_DATE,    to_char("IAU_TSTZORIGINATING", 'DAY') as IAU_DAY,    to_char("IAU_TSTZORIGINATING", 'HH24') as IAU_HH24,    to_char("IAU_TSTZORIGINATING", 'WW') as IAU_WEEK_OF_YEAR,      "IAU_BASE"."IAU_INITIATOR" as "IAU_INITIATOR",      "IAU_BASE"."IAU_RESOURCE" as "IAU_RESOURCE",      "IAU_BASE"."IAU_TARGET" as "IAU_TARGET",      "IAU_BASE"."IAU_MESSAGETEXT" as "IAU_MESSAGETEXT",      "IAU_BASE"."IAU_FAILURECODE" as "IAU_FAILURECODE",      "IAU_BASE"."IAU_REMOTEIP" as "IAU_REMOTEIP" from    "KAN3_IAU"."IAU_BASE" "IAU_BASE" where "IAU_BASE"."IAU_COMPONENTTYPE" = 'xmlpserver' Once you saved a sample XML for this data model, now you can create a report with this data model. Create Report Now you can use one of the BI Publisher’s layout options to design the report layout and visualize the auditing data. I’m a big fan of Online Layout Editor, it’s just so easy and simple to create reports, and on top of that, all the reports created with Online Layout Editor has the Interactive View with automatic data linking and filtering feature without any setting or coding. If you haven’t checked the Interactive View or Online Layout Editor you might want to check these previous blog posts. (Interactive Reporting with BI Publisher 11G, Interactive Master Detail Report Just A Few Clicks Away!) But of course, you can use other layout design option such as RTF template. Here are some sample screenshots of my report design with Online Layout Editor.     Visualize and Gain More Insights about your Customers (Users) ! Now you can visualize your auditing data to have better understanding and gain more insights about your reporting environment you manage. It’s been actually helping me personally to answer the  questios like below.  How many reports are accessed or opened yesterday, today, last week ? Who is accessing which report at what time ? What are the time windows when the most of the reports access happening ? What are the most viewed reports ? Who are the active users ? What are the # of reports access or user access trend for the last month, last 6 months, last 12 months, etc ? I was talking with one of the best concierge in the world at this hotel the other day, and he was telling me that the best concierge knows about their customers inside-out therefore they can provide a very private service that is customized to each customer to meet each customer’s specific needs. Well, this is true when it comes to how to administrate and manage your reporting environment, right ? The best way to serve your customers (report users, including both viewers and developers) is to understand how they use, what they use, when they use. Auditing is not just about compliance, but it’s the way to improve the customer service. The BI Publisher 11G Auditing feature enables just that to help you understand your customers better. Happy customer service, be the best reporting concierge! p.s. please share with us on what other information would be helpful for you for the auditing! Always, any feedback is a great value and inspiration for us!  

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  • Are there any empirical studies on the effect of different languages on software quality?

    - by jgre
    The proponents of functional programming languages assert that functional programming makes it easier to reason about code. Those in favor of statically typed languages say that their compilers catch enough errors to make up for the additional complexity of type systems. But everything I read on these topics is based on rational argument, not on empirical data. Are there any empirical studies on what effects the different categories of programming languages have on defect rates or other quality metrics? (The answers to this question seem to indicate that there are no such studies, at least not for the dynamic vs. static debate)

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  • Kill a tree, save your website? Content strategy in action, part III

    - by Roger Hart
    A lot has been written about how driving content strategy from within an organisation is hard. And that's true. Red Gate is pretty receptive to new ideas, so although I've not had a total walk in the park, it's been a hike with charming scenery. But I'm one of the lucky ones. Lots of people are involved in content, and depending on your organisation some of those people might be the kind who'll gleefully call themselves "stakeholders". People holding a stake generally want to stick it through something's heart and bury it at a crossroads. Winning them over is not always easy. (Richard Ingram has made a nice visual summary of how this can feel - Content strategy Snakes & ladders - pdf ) So yes, a lot of content strategy advocates are having a hard time. And sure, we've got a nice opportunity to get together and have a hug and a cry, but in the interim we could use a hand. What to do? My preferred approach is, I'll confess, brutal. I'd like nothing so much as to take a scorched earth approach to our website. Burn it, salt the ground, and build the new one right: focusing on clearly delineated business and user content goals, and instrumented so we can tell if we're doing it right. I'm never getting buy-in for that, but a boy can dream. So how about just getting buy-in for some small, tenable improvements? Easier, but still non-trivial. I sat down for a chat with our marketing and design guys. It seemed like a good place to start, even if they weren't up for my "Ctrl-A + Delete"  solution. We talked through some of this stuff, and we pretty much agreed that our content is a bit more broken than we'd ideally like. But to get everybody on board, the problems needed visibility. Doing a visual content inventory Print out the internet. Make a Wall Of Content. Seriously. If you've already done a content inventory, you know your architecture, and you know the scale of the problem. But it's quite likely that very few other people do. So make it big and visual. I'm going to carbon hell, but it seems to be working. This morning, I printed out a tiny, tiny part of our website: the non-support content pertaining to SQL Compare I made big, visual, A3 blowups of each page, and covered a wall with them. A page per web page, spread over something like 6M x 2M, with metrics, right in front of people. Even if nobody reads it (and they are doing) the sheer scale is shocking. 53 pages, all told. Some are redundant, some outdated, some trivial, a few fantastic, and frighteningly many that are great ideas delivered not-quite-right. You have to stand quite far away to get it all in your field of vision. For a lot of today, a whole bunch of folks have been gawping in amazement, talking each other through it, peering at the details, and generally getting excited about content. Developers, sales guys, our CEO, the marketing folks - they're engaged. Will it last? I make no promises. But this sort of wave of interest is vital to getting a content strategy project kicked off. While the content strategist is a saucer-eyed orphan in the cupboard under the stairs, they're not getting a whole lot done. Of course, just printing the site won't necessarily cut it. You have to know your content, and be able to talk about it. Ideally, you'll also have page view and time-on-page metrics. One of the most powerful things you can do is, when people are staring at your wall of content, ask them what they think half of it is for. Pretty soon, you've made a case for content strategy. We're also going to get folks to mark it up - cover it with notes and post-its, let us know how they feel about our content. I'll be blogging about how that goes, but it's exciting. Different business functions have different needs from content, so the more exposure the content gets, and the more feedback, the more you know about those needs. Fingers crossed for awesome.

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  • Performance: recursion vs. iteration in Javascript

    - by mastazi
    I have read recently some articles (e.g. http://dailyjs.com/2012/09/14/functional-programming/) about the functional aspects of Javascript and the relationship between Scheme and Javascript (the latter was influenced by the first, which is a functional language, while the O-O aspects are inherited from Self which is a prototyping-based language). However my question is more specific: I was wondering if there are metrics about the performance of recursion vs. iteration in Javascript. I know that in some languages (where by design iteration performs better) the difference is minimal because the interpreter / compiler converts recursion into iteration, however I guess that probably this is not the case of Javascript since it is, at least partially, a functional language.

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  • Studies of Pair Programming on Translation Projects

    - by gmletzkojr
    I am looking for information (ie, studies, metrics, etc) for pair programming when translating a project from an "older" language to a "newer" language. In this particular case, translating means line for line translation where ever possible, and only modifying the design when absolutely necessary, not when the modification would provide improved performance. I have performed pair programming in new development, and I am well aware of the pros and cons of pairing in that environment. However, I haven't been able to find any information in this particular case. Any help is appreciated.

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  • What is the most accurate/frequent report on browser usage on the Internet?

    - by Ryan Hayes
    I'm determining which browsers a new site should support. I'm looking for a respected and accurate (as possible) report on the browser versions that are currently in use. This report should, at minimum cover the % of people who use what browsers, and versions of that browser. Is there a widely accepted source for this kind of report? If so, are they regularly released and available for free? Bonus points for other metrics such as breaking down by OS, Flash versions, JS versions, etc.

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  • How do you dive into large code bases?

    - by miku
    What tools and techniques do you use for exploring and learning an unknown code base? I am thinking of tools like grep, ctags, unit-tests, functional test, class-diagram generators, call graphs, code metrics like sloccount and so on. I'd be interested in your experiences, the helpers you used or wrote yourself and the size of the codebase, with which you worked with. I realize, that this is also a process (happening over time) and that learning can mean "can give a ten minute intro" to "can refactor and shrink this to 30% of the size". Let's leave that open for now.

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  • A Warning to Those Using sys.dm_exec_query_stats

    - by Adam Machanic
    The sys.dm_exec_query_stats view is one of my favorite DMVs. It has replaced a large chunk of what I used to use SQL Trace for--pulling metrics about what queries are running and how often--and it makes this kind of data collection painless and automatic. What's not to love? But use cases for the view are a topic for another post. Today I want to quickly point out an inconsistency. If you're using this view heavily, as I am, you should know that in some cases your queries will not get a row. One...(read more)

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  • New VS2012 Book: Pro Application Lifecycle Management with Visual Studio 2012

    - by Jakob Ehn
    During the spring/summer I have been involved with reviewing a new book about Visual Studio 2012 ALM from Apress called “Pro Application Lifecycle Management with Visual Studio 2012” The book is written by a fellow Visual Studio ALM MVP Mathias Olausson and his colleague Joachim Rossberg. It is a very comprehensive book that covers both all aspects of ALM in general and also how to implement these practices with Visual Studio 2012. The book also has several chapters dedicated to measuring your improvements by using ALM assessments and metrics. Read more about the book here on Mathias blog: http://msmvps.com/blogs/molausson/archive/2012/07/17/book-project-pro-application-lifecycle-management-with-visual-studio-2012-completed.aspx You can pre-order the book here at Amazon: http://www.amazon.com/Application-Lifecycle-Management-Visual-Professional/dp/1430243449/ Check it out!

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  • How do you dive into large code bases?

    - by miku
    What tools and techniques do you use for exploring and learning an unknown code base? I am thinking of tools like grep, ctags, unit-tests, functional test, class-diagram generators, call graphs, code metrics like sloccount and so on. I'd be interested in your experiences, the helpers you used or wrote yourself and the size of the codebase, with which you worked with. I realize, that this is also a process (happening over time) and that learning can mean "can give a ten minute intro" to "can refactor and shrink this to 30% of the size". Let's leave that open for now.

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  • How to price code reviews to encourage good behavior?

    - by Chris Clark
    I work for a company that has a hosted .net internet application with many clients. Those clients often want to write customizations for our application. We have APIs to hook into the app, but the customizations themselves are written in .net. This is a shared, secure hosting environment and we have to code review these customizations before we can deploy them in our datacenter to ensure that they don't degrade performance, crash our servers, or open any security vulnerabilities. We charge for these code reviews. The current pricing model is simply a function of the number of lines of code. I think this is a bad idea for a variety of reasons, but primarily because, if we are interested in verifying that the code works as expected, we should be incentivizing good, readable code, not compaction. I would like to propose a pricing model that incorporates some, or all of the following as inputs: Lines of code Cyclomatic complexity Avg function length # of functions Are there any other metrics I should incorporate, or other ideas for how we can reasonably create pricing for code reviews that encourages safe and understandable code?

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  • What quality standards to consider for software development process?

    - by Ron-Damon
    Hi, i'm looking for metrics/standards/normatives to evaluate a given "Software Development Process". I'm NOT looking to evaluate the SOFTWARE itself (trough SQUARE and such), i'm trying to evaluate software development PROCESS. So, my question is if you could give me some pointers to find this standard, considering that "evaluation objetives" would be documentation quality, how good is the customer relation, how efective is the process, etc. Very much like a ISO 9000, and like CMMI on a sense, but much lightweight and concrete and process oriented, not company oriented. Please help, i'm trying to stablish the advantages of our development process as formal as i can.

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  • Proposal for a new position at work

    - by Seth P.
    I have an idea at work for a new Product Manager position at our office. I work with several developers, and it would be helpful to have someone working in a type of "Scrum Master" capacity, dividing out assignments and making sure they get complete. This position does not currently exist, however I feel that I have enough evidence to indicate that it be very helpful for our business. What is the best way to present this proposal to my boss? Is there a specific template that you know of for new position? It should be able to describe the qualification for the position, their responsibilities, and what metrics we would use to measure them. Thanks. UPDATE++++ With Anna's suggestion, I gave more details about this specific position. However, I would ideally like the most generic way to present a new position to my boss.

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  • Top Innovations for Sales Managers

    - by divya.malik
    Sales managers are always looking for ways to motivate their troops as well as make themselves more effective and productive. Here is a small X’mas present for those folks that are looking for some effective tips. Our friends at Selling Power magazine recently wrote an interesting blog post with top 10 best practices for sales managers. Here we go: Harness social media Strategically align marketing campaigns with sales efforts Establish a customer-centric sales process Realize ROI with CRM Embrace online collaboration Improve accuracy in sales forecasting and pipeline metrics Coach for sales success Leverage mobile technology Focus on sales enablement Improve sales performance and compensation management We have a complete suite of sales applications, to help increase sales revenues, sales productivity as well as to improve your sales execution. You can find more details here. For more details on the SellingPower blog post click here. Happy Holidays to you and your family.

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  • How to set up a one-man research in the difference between BDD and Waterfall?

    - by Martijn van der Maas
    Earlier, I asked a question about how to measure the quality of a project. The outcome of that question was that the quality of the project can be divided into two parts: Internal quality (code quality, measurable by code quality metrics) External quality (Acceptance test, how well the software meets the requirements) So based on that, I want to set up some research and validate the outcome of the project. The problem is, I will conduct this research on my own, so it's not possible to run the project once in BDD style and the other one in waterfall by myself. It's also not possible to compare BDD and waterfall projects on a larger scale, due to the fact that there are not enough BDD projects that can be measured because of the age of BDD. So, my question is: did anybody face this problem? How could I execute my experiment in such a way that it is of scientific value?

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  • An introduction to Oracle Retail Data Model with Claudio Cavacini

    - by user801960
    In this video, Claudio Cavacini of Oracle Retail explains Oracle Retail Data Model, a solution that combines pre-built data mining, online analytical processing (OLAP) and dimensional models to deliver industry-specific metrics and insights that improve a retailers’ bottom line. Claudio shares how the Oracle Retail Data Model (ORDM) delivers retailer and market insight quickly and efficiently, allowing retailers to provide a truly multi-channel approach and subsequently an effective customer experience. The rapid implementation of ORDM results in predictable costs and timescales, giving retailers a higher return on investment. Please visit our website for further information on Oracle Retail Data Model.

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  • Performance-Based Management Stinks

    - by andyleonard
    Introduction This post is the forty-eighth part of a ramble-rant about the software business. The current posts in this series can be found on the series landing page . This post is about Performance-Based Management (PBM). Almost… In Mere Christianity , C. S. Lewis refutes an argument with the following statement: It has every amiable quality except that of being useful. I feel the same way about PBM. I am a metrics person. I thrive – intellectually, emotionally, and economically – on business intelligence...(read more)

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  • Who is likely to need the most this high-quality, measurable, reliable approach to software? [closed]

    - by Marek Cruz
    Software engineering is the application of principles of engineering to software. Trouble is, most of those who like to flatter with the title "software engineer" don't do that. They just keep writing code and patching it until it's stable enough to foist off on users. That's not software engineering. Who is likely to need the most the practice of software engineering? (with all the project planning, requirements engineering, software design, implementation based on the design, testing, deployment, awareness of IEEE standards, metrics, security, dependability, usability, etc.)

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  • In Social Relationship Management, the Spirit is Willing, but Execution is Weak

    - by Mike Stiles
    In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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  • Acceptable GC frequency for a SlimDX/Windows/.NET game?

    - by Rei Miyasaka
    I understand that the Windows GC is much better than the Xbox/WP7 GC, being that it's generational and multithreaded -- so I don't need to worry quite as much about avoiding memory allocation. SlimDX even has some unavoidable functions that generate some amount of garbage (specifically, MapSubresource creates DataBoxes), yet people don't seem to be too upset about it. I'd like to use some functional paradigms to write my code too, which also means creating objects like closures and monads. I know premature optimization isn't a good thing, but are there rules of thumb or metrics that I can follow to know whether I need to cut down on allocations? Is, say, one gen 0 GC per frame too much? One thing that has me stumped is object promotions. Gen 0 GCs will supposedly finish within a millisecond or two, but if I'm understanding correctly, it's the gen 1 and 2 promotions that start to hurt. I'm not too sure how I can predict/prevent these.

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  • Writing Large Portions Of Code Then Debugging?

    - by The Floating Brain
    Lately I have been writing a game engine, and I have been writing a lot of "foundation stuff" (standard interfaces, modules, a message system ect.), but I have noticed a pattern, a lot of the stuff is interdependent and I can not debug until everything is done, hence I do not debug for about 3 to 5 hours at a time. I am wondering if this is an acceptable practice for this part of the project, and if not, if anyone can give me some advice? -----Update-----: I downloaded some code metrics tools, and my programs cyclomatic complexity is 1.52 which as I understand it is good, and should correlate to high cohesion, if I am wrong please correct me/

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  • Multilevel Queue Scheduling (MQS) with Round Robin

    - by stackuser
    I'm trying to use MQS to create a Gantt chart of 5 processes (P1-P5) as well as their waiting, response, and turnaround times (and averages of those metrics) within a CPU task schedule. Here's the basic table of arrival times and bursts: Here's my actual work version after ticking off the finished processes. The time quantum for each time slice is (2 queues) TQ1=4 and TQ2=3. Note that I'm doing MQS and NOT MLFQ: It just doesn't feel like I'm doing MQS right here, I know this gets a little complex but maybe someone can point out where I'm going totally wrong.

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