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• Life Technologies: Making Life Easier to Manage

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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• Visiting the Emtel Data Centre

  Back in February at the first event of the Emtel Knowledge Series (EKS) I spoke to various people at Emtel about their data centre here on the island. I was trying to see whether it would be possible to arrange a meeting over there for a selected group of our community members. Well, let's say it like this... My first approach wasn't that promising and far from successful but during the following months there were more and more occasions to get in touch with the "right" contact persons at Emtel to make it happen... Setting up an appointment and pre-requisites The major improvement came during a Boot Camp for Windows Phone 8.1 App development organised by Microsoft Indian Ocean Islands in cooperation with Emtel at the Emtel World, Ebene. Apart from learning bits and pieces regarding Universal Apps I took the opportunity to get in touch with Arvin Lockee, Sales Executive - Data, during our lunch break. And this really kicked off the whole procedure. Prior to get access to the Emtel data centre it is requested that you provide full name and National ID of anyone going to visit. Also, it should be noted that there was only a limited amount of seats available. Anyways, packed with this information I posted through the usual social media channels. Responses came in very quickly and based on First-come, first-serve (FCFS) principle I noted down the details and forwarded them to Emtel in order to fix a date and time for the visit. In preparation on our side, all attendees exchanged contact details and we organised transport options to go to the data centre in Arsenal. The day before and on the day of our meeting, Arvin send me a reminder to check whether everything is still confirmed and ready to go... Of course, it was! Arriving at the Emtel Data Centre As I'm coming from Flic En Flac towards the North, we agreed that I'm going to pick up a couple of young fellows near the old post office in Port Louis. All went well, except that Sean eventually might be living in another time zone compared to the rest of us. Anyway, after some extended stop we were complete and arrived just in time in Arsenal to meet and greet with Ish and Veer. Again, Emtel is taking access procedures to their data centre very serious and the gate stayed close until all our IDs had been noted and compared to the list of registered attendees. Despite having a good laugh at the mixture of old and new ID cards it was a straight-forward processing. The ward was very helpful and guided us to the waiting area at the entrance section of the building. Shortly after we were welcomed by Kamlesh Bokhoree, the Data Centre Officer. He gave us brief introduction into the rules and regulations during our visit, like no photography allowed, not touching the buttons, and following his instructions through the whole visit. Of course! Inside the data centre Next, he explained us the multi-factor authentication system using a combination of bio-metric data, like finger print reader, and "classic" pin panel. The Emtel data centre provides multiple services and next to co-location for your own hardware they also offer storage options for your backup and archive data in their massive, fire-resistant vault. Very impressive to get to know about the considerations that have been done in choosing the right location and how to set up the whole premises. It should also be noted that there is 24/7 CCTV surveillance inside and outside the buildings. Strengths of the Emtel TIER 3 Data Centre, Mauritius Finally, we were guided into the first server room. And wow, the whole setup is cleverly planned and outlined in the architecture. From the false floor and ceilings in order to provide optimum air flow, over to the separation of cold and hot aisles between the full-size server racks, and of course the monitored air conditions in order to analyse and watch changes in temperature, smoke detection and other parameters. And not surprisingly everything has been implemented in two independent circuits. There is a standardised classification for the construction and operation of data centres world-wide, and the Emtel's one has been designed to be a TIER 4 building but due to the lack of an alternative power supplier on the island it is officially registered as a TIER 3 compliant data centre. Maybe in the long run there might be a second supplier of energy next to CEB... time will tell. Luckily, the data centre is integrated into the National Fibre Optic Gigabit Ring and Emtel already connects internationally through diverse undersea cable routes like SAFE & LION/LION2 out of Mauritius and through several other providers for onwards connectivity. The data centre is part of the National Fibre Optic Gigabit Ring and has redundant internet connectivity onwards. Meanwhile, Arvin managed to join our little group of geeks and he supported Kamlesh in answering our technical questions regarding the capacities and general operation of the data centre. Visiting the NOC and its dedicated team of IT professionals was surely one of the visual highlights. Seeing their wall of screens to monitor any kind of activities on the data lines, the managed servers and the activity in and around the building was great. Even though I'm using a multi-head setup since years I cannot keep it up with that setup... ;-) But I got a couple of ideas on how to improve my work spaces here at the office. Clear advantages of hosting your e-commerce and mobile backends locally After the completely isolated NOC area we continued our Q&A session with Kamlesh and Arvin in the second server room which is dedictated to shared environments. On first thought it should be well-noted that there is lots of space for full-sized racks and therefore co-location of your own hardware. Actually, given the feedback that there will be upcoming changes in prices the facilities at the Emtel data centre are getting more and more competitive and interesting for local companies, especially small and medium enterprises. After seeing this world-class infrastructure available on the island, I'm already considering of moving one of my root servers abroad to be co-located here on the island. This would provide an improved user experience in terms of site performance and latency. This would be a good improvement, especially for upcoming e-commerce solutions for two of my local clients. Later on, we actually started the conversation of additional services that could be a catalyst for the local market in order to attract more small and medium companies to take the data centre into their evaluations regarding online activities. Until today Emtel does not provide virtualised server environments but there might be ongoing plans in the future to cover this field as well. Emtel is a mobile operator and internet connectivity provider in the first place, entering a market of managed and virtualised server infrastructures including capacities in terms of cloud storage and computing are rather new and there is a continuous learning curve at Emtel, too. You cannot just jump into a new market and see how it works out... And I appreciate Emtel's approach towards a solid fundament and then building new services on top of that. Emtel as a future one-stop-shop service provider for all your internet and telecommunications needs. Emtel's promotional video about their TIER 3 data centre in Arsenal, Mauritius More details are thoroughly described in Emtel's brochure of their data centre. Check out their PDF document here. Thanks for this opportunity Visiting and walking through the Emtel data centre for more than 2 hours was a great experience. As representative of the Mauritius Software Craftsmanship Community (MSCC) I would like to thank anyone at Emtel involved in the process of making it happen, and especially to Arvin Lockee and Kamlesh Bokhoree for their time and patience in explaining the infrastructure and answering all the endless questions from our members. Thank You!

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• Easier ASP.NET MVC Routing

  - by Steve Wilkes

  I've recently refactored the way Routes are declared in an ASP.NET MVC application I'm working on, and I wanted to share part of the system I came up with; a really easy way to declare and keep track of ASP.NET MVC Routes, which then allows you to find the name of the Route which has been selected for the current request. Traditional MVC Route Declaration Traditionally, ASP.NET MVC Routes are added to the application's RouteCollection using overloads of the RouteCollection.MapRoute() method; for example, this is the standard way the default Route which matches /controller/action URLs is created: routes.MapRoute(     "Default",     "{controller}/{action}/{id}",     new { controller = "Home", action = "Index", id = UrlParameter.Optional }); The first argument declares that this Route is to be named 'Default', the second specifies the Route's URL pattern, and the third contains the URL pattern segments' default values. To then write a link to a URL which matches the default Route in a View, you can use the HtmlHelper.RouteLink() method, like this: @ this.Html.RouteLink("Default", new { controller = "Orders", action = "Index" }) ...that substitutes 'Orders' into the {controller} segment of the default Route's URL pattern, and 'Index' into the {action} segment. The {Id} segment was declared optional and isn't specified here. That's about the most basic thing you can do with MVC routing, and I already have reservations: I've duplicated the magic string "Default" between the Route declaration and the use of RouteLink(). This isn't likely to cause a problem for the default Route, but once you get to dozens of Routes the duplication is a pain. There's no easy way to get from the RouteLink() method call to the declaration of the Route itself, so getting the names of the Route's URL parameters correct requires some effort. The call to MapRoute() is quite verbose; with dozens of Routes this gets pretty ugly. If at some point during a request I want to find out the name of the Route has been matched.... and I can't. To get around these issues, I wanted to achieve the following: Make declaring a Route very easy, using as little code as possible. Introduce a direct link between where a Route is declared, where the Route is defined and where the Route's name is used, so I can use Visual Studio's Go To Definition to get from a call to RouteLink() to the declaration of the Route I'm using, making it easier to make sure I use the correct URL parameters. Create a way to access the currently-selected Route's name during the execution of a request. My first step was to come up with a quick and easy syntax for declaring Routes. 1 . An Easy Route Declaration Syntax I figured the easiest way of declaring a route was to put all the information in a single string with a special syntax. For example, the default MVC route would be declared like this: "{controller:Home}/{action:Index}/{Id}*" This contains the same information as the regular way of defining a Route, but is far more compact: The default values for each URL segment are specified in a colon-separated section after the segment name The {Id} segment is declared as optional simply by placing a * after it That's the default route - a pretty simple example - so how about this? routes.MapRoute(     "CustomerOrderList",     "Orders/{customerRef}/{pageNo}",     new { controller = "Orders", action = "List", pageNo = UrlParameter.Optional },     new { customerRef = "^[a-zA-Z0-9]+$", pageNo = "^[0-9]+$" }); This maps to the List action on the Orders controller URLs which: Start with the string Orders/ Then have a {customerRef} set of characters and numbers Then optionally a numeric {pageNo}. And again, it’s quite verbose. Here's my alternative: "Orders/{customerRef:^[a-zA-Z0-9]+$}/{pageNo:^[0-9]+$}*->Orders/List" Quite a bit more brief, and again, containing the same information as the regular way of declaring Routes: Regular expression constraints are declared after the colon separator, the same as default values The target controller and action are specified after the -> The {pageNo} is defined as optional by placing a * after it With an appropriate parser that gave me a nice, compact and clear way to declare routes. Next I wanted to have a single place where Routes were declared and accessed. 2. A Central Place to Declare and Access Routes I wanted all my Routes declared in one, dedicated place, which I would also use for Route names when calling RouteLink(). With this in mind I made a single class named Routes with a series of public, constant fields, each one relating to a particular Route. With this done, I figured a good place to actually declare each Route was in an attribute on the field defining the Route’s name; the attribute would parse the Route definition string and make the resulting Route object available as a property. I then made the Routes class examine its own fields during its static setup, and cache all the attribute-created Route objects in an internal Dictionary. Finally I made Routes use that cache to register the Routes when requested, and to access them later when required. So the Routes class declares its named Routes like this: public static class Routes{     [RouteDefinition("Orders/{customerName}->Orders/Index")]     public const string OrdersCustomerIndex = "OrdersCustomerIndex";     [RouteDefinition("Orders/{customerName}/{orderId:^([0-9]+)$}->Orders/Details")]     public const string OrdersDetails = "OrdersDetails";     [RouteDefinition("{controller:Home}*/{action:Index}*")]     public const string Default = "Default"; } ...which are then used like this: @ this.Html.RouteLink(Routes.Default, new { controller = "Orders", action = "Index" }) Now that using Go To Definition on the Routes.Default constant takes me to where the Route is actually defined, it's nice and easy to quickly check on the parameter names when using RouteLink(). Finally, I wanted to be able to access the name of the current Route during a request. 3. Recovering the Route Name The RouteDefinitionAttribute creates a NamedRoute class; a simple derivative of Route, but with a Name property. When the Routes class examines its fields and caches all the defined Routes, it has access to the name of the Route through the name of the field against which it is defined. It was therefore a pretty easy matter to have Routes give NamedRoute its name when it creates its cache of Routes. This means that the Route which is found in RequestContext.RouteData.Route is now a NamedRoute, and I can recover the Route's name during a request. For visibility, I made NamedRoute.ToString() return the Route name and URL pattern, like this: The screenshot is from an example project I’ve made on bitbucket; it contains all the named route classes and an MVC 3 application which demonstrates their use. I’ve found this way of defining and using Routes much tidier than the default MVC system, and you find it useful too

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• Windows 8.1 Will Start Encrypting Hard Drives By Default: Everything You Need to Know

  - by Chris Hoffman

  Windows 8.1 will automatically encrypt the storage on modern Windows PCs. This will help protect your files in case someone steals your laptop and tries to get at them, but it has important ramifications for data recovery. Previously, “BitLocker” was available on Professional and Enterprise editions of Windows, while “Device Encryption” was available on Windows RT and Windows Phone. Device encryption is included with all editions of Windows 8.1 — and it’s on by default. When Your Hard Drive Will Be Encrypted Windows 8.1 includes “Pervasive Device Encryption.” This works a bit differently from the standard BitLocker feature that has been included in Professional, Enterprise, and Ultimate editions of Windows for the past few versions. Before Windows 8.1 automatically enables Device Encryption, the following must be true: The Windows device “must support connected standby and meet the Windows Hardware Certification Kit (HCK) requirements for TPM and SecureBoot on ConnectedStandby systems.”  (Source) Older Windows PCs won’t support this feature, while new Windows 8.1 devices you pick up will have this feature enabled by default. When Windows 8.1 installs cleanly and the computer is prepared, device encryption is “initialized” on the system drive and other internal drives. Windows uses a clear key at this point, which is removed later when the recovery key is successfully backed up. The PC’s user must log in with a Microsoft account with administrator privileges or join the PC to a domain. If a Microsoft account is used, a recovery key will be backed up to Microsoft’s servers and encryption will be enabled. If a domain account is used, a recovery key will be backed up to Active Directory Domain Services and encryption will be enabled. If you have an older Windows computer that you’ve upgraded to Windows 8.1, it may not support Device Encryption. If you log in with a local user account, Device Encryption won’t be enabled. If you upgrade your Windows 8 device to Windows 8.1, you’ll need to enable device encryption, as it’s off by default when upgrading. Recovering An Encrypted Hard Drive Device encryption means that a thief can’t just pick up your laptop, insert a Linux live CD or Windows installer disc, and boot the alternate operating system to view your files without knowing your Windows password. It means that no one can just pull the hard drive from your device, connect the hard drive to another computer, and view the files. We’ve previously explained that your Windows password doesn’t actually secure your files. With Windows 8.1, average Windows users will finally be protected with encryption by default. However, there’s a problem — if you forget your password and are unable to log in, you’d also be unable to recover your files. This is likely why encryption is only enabled when a user logs in with a Microsoft account (or connects to a domain). Microsoft holds a recovery key, so you can gain access to your files by going through a recovery process. As long as you’re able to authenticate using your Microsoft account credentials — for example, by receiving an SMS message on the cell phone number connected to your Microsoft account — you’ll be able to recover your encrypted data. With Windows 8.1, it’s more important than ever to configure your Microsoft account’s security settings and recovery methods so you’ll be able to recover your files if you ever get locked out of your Microsoft account. Microsoft does hold the recovery key and would be capable of providing it to law enforcement if it was requested, which is certainly a legitimate concern in the age of PRISM. However, this encryption still provides protection from thieves picking up your hard drive and digging through your personal or business files. If you’re worried about a government or a determined thief who’s capable of gaining access to your Microsoft account, you’ll want to encrypt your hard drive with software that doesn’t upload a copy of your recovery key to the Internet, such as TrueCrypt. How to Disable Device Encryption There should be no real reason to disable device encryption. If nothing else, it’s a useful feature that will hopefully protect sensitive data in the real world where people — and even businesses — don’t enable encryption on their own. As encryption is only enabled on devices with the appropriate hardware and will be enabled by default, Microsoft has hopefully ensured that users won’t see noticeable slow-downs in performance. Encryption adds some overhead, but the overhead can hopefully be handled by dedicated hardware. If you’d like to enable a different encryption solution or just disable encryption entirely, you can control this yourself. To do so, open the PC settings app — swipe in from the right edge of the screen or press Windows Key + C, click the Settings icon, and select Change PC settings. Navigate to PC and devices -> PC info. At the bottom of the PC info pane, you’ll see a Device Encryption section. Select Turn Off if you want to disable device encryption, or select Turn On if you want to enable it — users upgrading from Windows 8 will have to enable it manually in this way. Note that Device Encryption can’t be disabled on Windows RT devices, such as Microsoft’s Surface RT and Surface 2. If you don’t see the Device Encryption section in this window, you’re likely using an older device that doesn’t meet the requirements and thus doesn’t support Device Encryption. For example, our Windows 8.1 virtual machine doesn’t offer Device Encryption configuration options. This is the new normal for Windows PCs, tablets, and devices in general. Where files on typical PCs were once ripe for easy access by thieves, Windows PCs are now encrypted by default and recovery keys are sent to Microsoft’s servers for safe keeping. This last part may be a bit creepy, but it’s easy to imagine average users forgetting their passwords — they’d be very upset if they lost all their files because they had to reset their passwords. It’s also an improvement over Windows PCs being completely unprotected by default.     

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• User Guide to Dropbox Shared Folders

  - by Matthew Guay

  Dropbox is an incredibly useful tool for keeping all your files synced between your computers and the cloud.  Here we’re going to look at how you can keep all of your team on the same page with Dropbox shared folders. Creating a Shared Folder Setting up a shared folder in Dropbox is easy.  Add the files you want to share to a folder in Dropbox on your computer, then right-click in the folder, select Dropbox, and then choose Share This Folder.   Alternately, log into your Dropbox account online, click the drop-down menu beside the folder you want to share, and click Share this folder. Now, enter the email addresses of the people you want to share the folder with, and optionally enter a message explaining why you’re sharing the folder. The people you invite will receive an email inviting them to view and join the shared folder.  If they haven’t signed up for Dropbox, they can directly signup; otherwise, they can simply log into their Dropbox account and start adding or editing files. Shared folders have a slightly different icon in your Dropbox.  Notice the shared folder on the left has an icon with 2 people, while the folder on the right that is not shared, shows previews of its contents. See Your Shared Folder’s History Whenever your collaborators with your shared folders add or change files, you will see a tooltip notification telling you what changed. You can also view the changes online.  Log into your Dropbox account in your browser and select the Events tab.  This shows all changes to your Dropbox, but you can view only the changes in your shared folder by selecting its name on the left sidebar. Now you can see all recent changes to your folder, and can also see who added or removed each file.   On the bottom of the page, you can even add a comment that all the collaborators will see. If someone deleted a file you still need, you can restore it by clicking its link in this online history.  Or, you can view any deleted files by right-clicking in your Dropbox folder in Explorer.  Select Dropbox, and then click Show Deleted Files.   Get Notified When a Change is Made You’re not always in front of your computer; you’ve got a life beyond your projects, after all (at least hopefully).  If you really want to stay connected to what’s happening with your project, though, you can easily do that no matter where you are. Your shared Dropbox folder’s history page offers an RSS feed of all changes to the folder.  Click  the Subscribe to this feed hyperlink. Now, in the popup that opens, click “Copy to clipboard” so you can use this RSS feed. You can subscribe to RSS feeds through many web browsers, email clients, dedicated feed readers, and more.  In Firefox, Internet Explorer 7/8, or Opera, you can paste the feed address into your address bar and subscribe to the feed directly in your browser.   However, subscribing to the feed in a desktop application won’t help you much when you’re away from your computer.  One great option is to subscribe in the popular Google Reader.  Then you can check your feed from any browser, on any computer or mobile device. To add your Dropbox feed to Google Reader, log into Google Reader (link below), click Add a subscription on the top left, paste your RSS feed from Dropbox, and click Add.   Now you can see any changes to files or folders in Google Reader. You can even add your feed to your iGoogle homepage.  Click the Add it Now button on the right in the front page of Google Reader to add your feeds to iGoogle.   Now you can see updates on your files from your homepage.  If you’re using a different computer, just login to your Google account to see what’s happening. You can also access your Google Reader feeds from many programs and apps for most major Smartphones including iPhone, Windows Phone, and Blackberry. Receive a Tweet or Text When Changes are Made If you’re a hyper-connected individual, chances are you send and receive tweets on the go.  If so, this might be the best way for you to get notified when changes are made to your Dropbox shared folder.  To do this, first create a new Twitter account to publish your changes through.  If you don’t want the whole world to see your updates, click Settings and set your new Twitter account to Private. Once the new account is created, follow it with your normal Twitter account so you’ll see updates. Now, let’s publish our Dropbox RSS feed to Twitter.  Create an account with Twitterfeed (link below). Once your account is setup, add your feed to it.  Name your feed, and enter your Feed address from Dropbox.  Click Advanced Settings to make your feed work just like you want. In Advanced Settings, change the frequency to “Every 30 mins” to make sure you’re updated on changes as quick as possible.  You can also change other settings if you like. Click “Continue to Step 2”, and then click Twitter under the available services to add your account. Make sure your signed into your new Twitter account, and then click Authenticate Twitter. Allow the application. Now, finally, click Create Service. Whenever a change is made, you will receive a tweet via your new Twitter account.  And since you can receive tweets via text message or many mobile applications, you’ll never be very far away from your Dropbox changes!   Conclusion Dropbox shared folders are a great way to keep your whole team working together on the same files in a project.  And with these handy tricks, you can keep up with your shared files wherever you are! There are a lot of cool things you can do with Dropbox make sure to check out our posts on adding Dropbox to the Windows 7 Start menu, Accessing Dropbox files from Chrome, and Syncing your Pidgin Profile Across Multiple PCs. Links Signup or access your Dropbox account Google Reader Tweet your feed with Twitterfeed Similar Articles Productive Geek Tips How to Add and Manage Shared Folders on Windows Home ServerManage User Accounts in Windows Home ServerAdd "My Dropbox" to Your Windows 7 Start MenuComplete Guide to Networking Windows 7 with XP and VistaMoving Your Personal Data Folders in Windows Vista the Easy Way TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Office 2010 reviewed in depth by Ed Bott FoxClocks adds World Times in your Statusbar (Firefox) Have Fun Editing Photo Editing with Citrify Outlook Connector Upgrade Error Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7

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• How to configure VPN in Windows XP

  - by SAMIR BHOGAYTA

  VPN Overview A VPN is a private network created over a public one. It’s done with encryption, this way, your data is encapsulated and secure in transit – this creates the ‘virtual’ tunnel. A VPN is a method of connecting to a private network by a public network like the Internet. An internet connection in a company is common. An Internet connection in a Home is common too. With both of these, you could create an encrypted tunnel between them and pass traffic, safely - securely. If you want to create a VPN connection you will have to use encryption to make sure that others cannot intercept the data in transit while traversing the Internet. Windows XP provides a certain level of security by using Point-to-Point Tunneling Protocol (PPTP) or Layer Two Tunneling Protocol (L2TP). They are both considered tunneling protocols – simply because they create that virtual tunnel just discussed, by applying encryption. Configure a VPN with XP If you want to configure a VPN connection from a Windows XP client computer you only need what comes with the Operating System itself, it's all built right in. To set up a connection to a VPN, do the following: 1. On the computer that is running Windows XP, confirm that the connection to the Internet is correctly configured. • You can try to browse the internet • Ping a known host on the Internet, like yahoo.com, something that isn’t blocking ICMP 2. Click Start, and then click Control Panel. 3. In Control Panel, double click Network Connections 4. Click Create a new connection in the Network Tasks task pad 5. In the Network Connection Wizard, click Next. 6. Click Connect to the network at my workplace, and then click Next. 7. Click Virtual Private Network connection, and then click Next. 8. If you are prompted, you need to select whether you will use a dialup connection or if you have a dedicated connection to the Internet either via Cable, DSL, T1, Satellite, etc. Click Next. 9. Type a host name, IP or any other description you would like to appear in the Network Connections area. You can change this later if you want. Click Next. 10. Type the host name or the Internet Protocol (IP) address of the computer that you want to connect to, and then click Next. 11. You may be asked if you want to use a Smart Card or not. 12. You are just about done, the rest of the screens just verify your connection, click Next. 13. Click to select the Add a shortcut to this connection to my desktop check box if you want one, if not, then leave it unchecked and click finish. 14. You are now done making your connection, but by default, it may try to connect. You can either try the connection now if you know its valid, if not, then just close it down for now. 15. In the Network Connections window, right-click the new connection and select properties. Let’s take a look at how you can customize this connection before it’s used. 16. The first tab you will see if the General Tab. This only covers the name of the connection, which you can also rename from the Network Connection dialog box by right clicking the connection and selecting to rename it. You can also configure a First connect, which means that Windows can connect the public network (like the Internet) before starting to attempt the ‘VPN’ connection. This is a perfect example as to when you would have configured the dialup connection; this would have been the first thing that you would have to do. It's simple, you have to be connected to the Internet first before you can encrypt and send data over it. This setting makes sure that this is a reality for you. 17. The next tab is the Options Tab. It is The Options tab has a lot you can configure in it. For one, you have the option to connect to a Windows Domain, if you select this check box (unchecked by default), then your VPN client will request Windows logon domain information while starting to work up the VPN connection. Also, you have options here for redialing. Redial attempts are configured here if you are using a dial up connection to get to the Internet. It is very handy to redial if the line is dropped as dropped lines are very common. 18. The next tab is the Security Tab. This is where you would configure basic security for the VPN client. This is where you would set any advanced IPSec configurations other security protocols as well as requiring encryption and credentials. 19. The next tab is the Networking Tab. This is where you can select what networking items are used by this VPN connection. 20. The Last tab is the Advanced Tab. This is where you can configure options for configuring a firewall, and/or sharing. Connecting to Corporate Now that you have your XP VPN client all set up and ready, the next step is to attempt a connection to the Remote Access or VPN server set up at the corporate office. To use the connection follow these simple steps. To open the client again, go back to the Network Connections dialog box. 1. One you are in the Network Connection dialog box, double-click, or right click and select ‘Connect’ from the menu – this will initiate the connection to the corporate office. 2. Type your user name and password, and then click Connect. Properties bring you back to what we just discussed in this article, all the global settings for the VPN client you are using. 3. To disconnect from a VPN connection, right-click the icon for the connection, and then click “Disconnect” Summary In this article we covered the basics of building a VPN connection using Windows XP. This is very handy when you have a VPN device but don’t have the ‘client’ that may come with it. If the VPN Server doesn’t use highly proprietary protocols, then you can use the XP client to connect with. In a future article I will get into the nuts and bolts of both IPSec and more detail on how to configure the advanced options in the Security tab of this client. 678: The remote computer did not respond. 930: The authentication server did not respond to authentication requests in a timely fashion. 800: Unable to establish the VPN connection. 623: The system could not find the phone book entry for this connection. 720: A connection to the remote computer could not be established. More on : http://www.windowsecurity.com/articles/Configure-VPN-Connection-Windows-XP.html

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• MIX 2010 Covert Operations Day 2 Silverlight + Windows 7 Phone

  - by GeekAgilistMercenary

  Left the Circus Circus and headed to the geek circus at Mandalay Bay.  Got in, got some breakfast, met a few more people and headed to the keynote. Upon arriving the crew I was hanging with at the event; Erik Mork, Beth Murray, and Brian Henderson and I were entertained with several other thousand geeks by the wicked yo-yoing. The first video demo of something was of Bing Maps and various aspects of Microsoft Research integrated together.  Namely the pictures, put in place, on real 3d element maps of various environments. Silverlight Scott Guthrie, as one would guess, kicked off the keynote.  His first point was that user experience has become a priority at Microsoft.  This can be seen by any observant soul with the release and push of Expression, Silverlight, and the other tools.  This is even more apparent when one takes note of Microsoft bringing in people that can actually do good design and putting them at the forefront. The next thing Scott brought up was a few key points about Silverlight.  Currently Silverlight is a little over 2 years old and has achieved a pretty solid 60% penetration.  Silverlight has all sorts of capabilities that have been developed and are now provided as open source including;  ad injection, smoothing, playback editing, and more.  Another thing he showed, which really struck me as awesome being in the analytics space, was the Olympics and a quick glimpse of the ad statistics, viewer experience, video playback performance, audience trends, and overall viewer participation.  All of it rendered in Silverlight in beautiful detail. The key piece of Scott's various points were all punctuated with the fact that all of this code is available as open source.  Not only is Microsoft really delving into this design element of things, they're getting involved in the right ways. One of the last points I'll bring up about Silverlight 4 is the ability to have HD video on a monitor, and an entirely different activity being done on the other monitor, effectively making Silverlight the only RIA framework that supports multi-monitor support.  Overall, Silverlight is continuing to impress – providing superior capabilities tit-for-tat with the competition. Windows 7 Phone The Windows 7 Phone has 3 primary buttons (yes, more than the iPhone, don't let your mind explode!!).  Start, Search, and Back control all of the needed functionality of the phone.  At the same time, of course, there is the multi-touch, touch, and other interactive abilities of the interface.  The intent, once start is pressed is to have all the information that a phone owner wants displayed immediately.  Avoiding the scrolling through pages of apps or rolling a ball to get through multitudes of other non-interactive phone interfaces.  The Windows 7 Phone simply has the data right in front of you, basically a phone dashboard.  From there it is easy to dive into the interactive areas of the phone. Each area of the interface of the phone is broken into hubs.  These hubs include applications, data, and other things based on a relative basis.  This basis being determined by the user.  These applications interact on many other levels, and form a kind of relationship between each other adding more and more meta-data to the phone user, their interactions between the applications, and of course the social element of their interactions on the phone.  This makes this phone a practical must have for a marketer involved in social media.  The level of wired together interaction is massive, and of course, if you've seen Office Outlook 2010 you know that the power that is pulled into the phone by being tied to Outlook is massive. Joe Belfiore also showed several UI & specifically UX elements of the phone interface that allows paging to be instinctual by simple clipped items, flipping page to page, and other excellent user experience advances for phone devices.  Belfiore's also showed how his people hub had a massive list of people, with pictures, all from various different social networks and other associated relations.  The rendering, speed, and viewing of these people's, their pictures, their social network information, and other characteristics was smooth and in some situations unbelievably rendered.  This demo showed some of the great power of the beta phone, which isn't even as powerful as the planned end device. Joe finished up by jumping into the music, videos, and other media with the Zune Component of the Windows 7 Mobile Phone.  This was all good stuff, but I'll get to what really sold me on the media element in a moment. When Joe was done, Scott Guthrie stepped back up to walk through building a Windows 7 Mobile Phone.  This is were I have to give serious props.  He built this application, in Visual Studio 2010, in front of 2000+ people.  That was cool, but what really was amazing that he build the application in about 2 minutes.  The IDE, side by side design that is standard in Visual Studio is light years ahead of x-Code or any of the iPhone IDEs.  The Windows 7 Mobile System, if it can get market penetration, poses a technologically superior development and phone platform over anything on the market right now.  The biggest problem with the phone, is it just isn't available yet.  I personally can't wait for a chance to build some apps for the new Windows Phone. Netflix, I May Start Up an Account Again! When I get my Windows 7 Phone device, I am absolutely getting a Netflix account again.  The Vertigo crew, as I wrote on Twitter "#MIX10 Props @seesharp on @netflix demo", displayed an application on the phone for Netflix that actually ran HD Video of Rescue Me (with Dennis Leary).  The video played back smooth as it would on a dedicated computer, I was instantly sold.  So this didn't actually sell me on the phone, because I'm already sold, but it did sell me whole heartedly on the media capabilities of the pending phone. Anyway, I try not to do this but I may double post today.  Lunch is over and I'm off to another session very near and dear to the heart of my occupation, Analytics Tracking.  Stay tuned and I should have that post up by the end of the day. Original Post – Check out my other blog for even more technical ramblings and reads.

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• MySQL Cluster 7.2: Over 8x Higher Performance than Cluster 7.1

  - by Mat Keep

  0 0 1 893 5092 Homework 42 11 5974 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Summary The scalability enhancements delivered by extensions to multi-threaded data nodes enables MySQL Cluster 7.2 to deliver over 8x higher performance than the previous MySQL Cluster 7.1 release on a recent benchmark What’s New in MySQL Cluster 7.2 MySQL Cluster 7.2 was released as GA (Generally Available) in February 2012, delivering many enhancements to performance on complex queries, new NoSQL Key / Value API, cross-data center replication and ease-of-use. These enhancements are summarized in the Figure below, and detailed in the MySQL Cluster New Features whitepaper Figure 1: Next Generation Web Services, Cross Data Center Replication and Ease-of-Use Once of the key enhancements delivered in MySQL Cluster 7.2 is extensions made to the multi-threading processes of the data nodes. Multi-Threaded Data Node Extensions The MySQL Cluster 7.2 data node is now functionally divided into seven thread types: 1) Local Data Manager threads (ldm). Note – these are sometimes also called LQH threads. 2) Transaction Coordinator threads (tc) 3) Asynchronous Replication threads (rep) 4) Schema Management threads (main) 5) Network receiver threads (recv) 6) Network send threads (send) 7) IO threads Each of these thread types are discussed in more detail below. MySQL Cluster 7.2 increases the maximum number of LDM threads from 4 to 16. The LDM contains the actual data, which means that when using 16 threads the data is more heavily partitioned (this is automatic in MySQL Cluster). Each LDM thread maintains its own set of data partitions, index partitions and REDO log. The number of LDM partitions per data node is not dynamically configurable, but it is possible, however, to map more than one partition onto each LDM thread, providing flexibility in modifying the number of LDM threads. The TC domain stores the state of in-flight transactions. This means that every new transaction can easily be assigned to a new TC thread. Testing has shown that in most cases 1 TC thread per 2 LDM threads is sufficient, and in many cases even 1 TC thread per 4 LDM threads is also acceptable. Testing also demonstrated that in some instances where the workload needed to sustain very high update loads it is necessary to configure 3 to 4 TC threads per 4 LDM threads. In the previous MySQL Cluster 7.1 release, only one TC thread was available. This limit has been increased to 16 TC threads in MySQL Cluster 7.2. The TC domain also manages the Adaptive Query Localization functionality introduced in MySQL Cluster 7.2 that significantly enhanced complex query performance by pushing JOIN operations down to the data nodes. Asynchronous Replication was separated into its own thread with the release of MySQL Cluster 7.1, and has not been modified in the latest 7.2 release. To scale the number of TC threads, it was necessary to separate the Schema Management domain from the TC domain. The schema management thread has little load, so is implemented with a single thread. The Network receiver domain was bound to 1 thread in MySQL Cluster 7.1. With the increase of threads in MySQL Cluster 7.2 it is also necessary to increase the number of recv threads to 8. This enables each receive thread to service one or more sockets used to communicate with other nodes the Cluster. The Network send thread is a new thread type introduced in MySQL Cluster 7.2. Previously other threads handled the sending operations themselves, which can provide for lower latency. To achieve highest throughput however, it has been necessary to create dedicated send threads, of which 8 can be configured. It is still possible to configure MySQL Cluster 7.2 to a legacy mode that does not use any of the send threads – useful for those workloads that are most sensitive to latency. The IO Thread is the final thread type and there have been no changes to this domain in MySQL Cluster 7.2. Multiple IO threads were already available, which could be configured to either one thread per open file, or to a fixed number of IO threads that handle the IO traffic. Except when using compression on disk, the IO threads typically have a very light load. Benchmarking the Scalability Enhancements The scalability enhancements discussed above have made it possible to scale CPU usage of each data node to more than 5x of that possible in MySQL Cluster 7.1. In addition, a number of bottlenecks have been removed, making it possible to scale data node performance by even more than 5x. Figure 2: MySQL Cluster 7.2 Delivers 8.4x Higher Performance than 7.1 The flexAsynch benchmark was used to compare MySQL Cluster 7.2 performance to 7.1 across an 8-node Intel Xeon x5670-based cluster of dual socket commodity servers (6 cores each). As the results demonstrate, MySQL Cluster 7.2 delivers over 8x higher performance per data nodes than MySQL Cluster 7.1. More details of this and other benchmarks will be published in a new whitepaper – coming soon, so stay tuned! In a following blog post, I’ll provide recommendations on optimum thread configurations for different types of server processor. You can also learn more from the Best Practices Guide to Optimizing Performance of MySQL Cluster Conclusion MySQL Cluster has achieved a range of impressive benchmark results, and set in context with the previous 7.1 release, is able to deliver over 8x higher performance per node. As a result, the multi-threaded data node extensions not only serve to increase performance of MySQL Cluster, they also enable users to achieve significantly improved levels of utilization from current and future generations of massively multi-core, multi-thread processor designs.

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• SQL SERVER – Weekly Series – Memory Lane – #052

  - by Pinal Dave

  Let us continue with the final episode of the Memory Lane Series. Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Set Server Level FILLFACTOR Using T-SQL Script Specifies a percentage that indicates how full the Database Engine should make the leaf level of each index page during index creation or alteration. fillfactor must be an integer value from 1 to 100. The default is 0. Limitation of Online Index Rebuld Operation Online operation means when online operations are happening in the database are in normal operational condition, the processes which are participating in online operations does not require exclusive access to the database. Get Permissions of My Username / Userlogin on Server / Database A few days ago, I was invited to one of the largest database company. I was asked to review database schema and propose changes to it. There was special username or user logic was created for me, so I can review their database. I was very much interested to know what kind of permissions I was assigned per server level and database level. I did not feel like asking Sr. DBA the question about permissions. Simple Example of WHILE Loop With CONTINUE and BREAK Keywords This question is one of those questions which is very simple and most of the users get it correct, however few users find it confusing for the first time. I have tried to explain the usage of simple WHILE loop in the first example. BREAK keyword will exit the stop the while loop and control is moved to the next statement after the while loop. CONTINUE keyword skips all the statement after its execution and control is sent to the first statement of while loop. Forced Parameterization and Simple Parameterization – T-SQL and SSMS When the PARAMETERIZATION option is set to FORCED, any literal value that appears in a SELECT, INSERT, UPDATE or DELETE statement is converted to a parameter during query compilation. When the PARAMETERIZATION database option is SET to SIMPLE, the SQL Server query optimizer may choose to parameterize the queries. 2008 Transaction and Local Variables – Swap Variables – Update All At Once Concept Summary : Transaction have no effect over memory variables. When UPDATE statement is applied over any table (physical or memory) all the updates are applied at one time together when the statement is committed. First of all I suggest that you read the article listed above about the effect of transaction on local variant. As seen there local variables are independent of any transaction effect. Simulate INNER JOIN using LEFT JOIN statement – Performance Analysis Just a day ago, while I was working with JOINs I find one interesting observation, which has prompted me to create following example. Before we continue further let me make very clear that INNER JOIN should be used where it cannot be used and simulating INNER JOIN using any other JOINs will degrade the performance. If there are scopes to convert any OUTER JOIN to INNER JOIN it should be done with priority. 2009 Introduction to Business Intelligence – Important Terms & Definitions Business intelligence (BI) is a broad category of application programs and technologies for gathering, storing, analyzing, and providing access to data from various data sources, thus providing enterprise users with reliable and timely information and analysis for improved decision making. Difference Between Candidate Keys and Primary Key Candidate Key – A Candidate Key can be any column or a combination of columns that can qualify as unique key in database. There can be multiple Candidate Keys in one table. Each Candidate Key can qualify as Primary Key. Primary Key – A Primary Key is a column or a combination of columns that uniquely identify a record. Only one Candidate Key can be Primary Key. 2010 Taking Multiple Backup of Database in Single Command – Mirrored Database Backup I recently had a very interesting experience. In one of my recent consultancy works, I was told by our client that they are going to take the backup of the database and will also a copy of it at the same time. I expressed that it was surely possible if they were going to use a mirror command. In addition, they told me that whenever they take two copies of the database, the size of the database, is always reduced. Now this was something not clear to me, I said it was not possible and so I asked them to show me the script. Corrupted Backup File and Unsuccessful Restore The CTO, who was also present at the location, got very upset with this situation. He then asked when the last successful restore test was done. As expected, the answer was NEVER.There were no successful restore tests done before. During that time, I was present and I could clearly see the stress, confusion, carelessness and anger around me. I did not appreciate the feeling and I was pretty sure that no one in there wanted the atmosphere like me. 2011 TRACEWRITE – Wait Type – Wait Related to Buffer and Resolution SQL Trace is a SQL Server database engine technology which monitors specific events generated when various actions occur in the database engine. When any event is fired it goes through various stages as well various routes. One of the routes is Trace I/O Provider, which sends data to its final destination either as a file or rowset. DATEDIFF – Accuracy of Various Dateparts If you want to have accuracy in seconds, you need to use a different approach. In the first example, the accurate method is to find the number of seconds first and then divide it by 60 to convert it in minutes. Dedicated Access Control for SQL Server Express Edition http://www.youtube.com/watch?v=1k00z82u4OI Book Signing at SQLPASS 2012 Who I Am And How I Got Here – True Story as Blog Post If there was a shortcut to success – I want to know. I learnt SQL Server hard way and I am still learning. There are so many things, I have to learn. There is not enough time to learn everything which we want to learn. I am constantly working on it every day. I welcome you to join my journey as well. Please join me in my journey to learn SQL Server – more the merrier. Vacation, Travel and Study – A New Concept Even those who have advanced degrees and went to college for years, or even decades, find studying hard.  There is a difference between studying for a career and studying for a certification.  At least to get a degree there is a variety of subjects, with labs, exams, and practice problems to make things more interesting. Order By Numeric Values Formatted as String We have a table which has a column containing alphanumeric data. The data always has first as an integer and later part as a string. The business need is to order the data based on the first part of the alphanumeric data which is an integer. Now the problem is that no matter how we use ORDER BY the result is not produced as expected. Let us understand this with an example. Resolving SQL Server Connection Errors – SQL in Sixty Seconds #030 – Video One of the most famous errors related to SQL Server is about connecting to SQL Server itself. Here is how it goes, most of the time developers have worked with SQL Server and knows pretty much every error which they face during development language. However, hardly they install fresh SQL Server. As the installation of the SQL Server is a rare occasion unless you are a DBA who is responsible for such an instance – the error faced during installations are pretty rare as well. http://www.youtube.com/watch?v=1k00z82u4OI Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Charms and the App Bar

  - by Dennis Vroegop

  Ok. I admit. I made a mistake in the last post about our planespotter app. I have dedicated a full part of the hub to Social. I also had a section called Friends but that made sense since I said that “Friends” is a special group of people that connect to each other through our app and only our app. Social however is sharing our spots with Twitter, Facebook and so on. Now, we could write that functionality in our app in a different section but there is one small problem with that: users don’t expect that. Ok, I admit. The mistake was quite deliberate to give me an excuse to write this part. But still: the mistake is one I see a lot. People are trying to do stuff in their application that they shouldn’t be doing. This always strike me as slightly odd: why do some work when others have already done it for you and you can just use it? After all: good developers are lazy (lazy people will always try to find the easiest way to do something and in development land this usually means the cleanest and best to support way…) So. What is that part that Microsoft has done for us and we don’t have to do ourselves? The answer lies on the right hand of your Win8 screen: This is a screenshot of my tablet (as you can see I am writing this right now….) When I swipe my finger from out of the screen on the right inside the screen (or move the mouse to the upper right corner) this menu will appear. Next to settings and the start menu button we’ll find the Search and the Share charms. These are two ways that your app can share the information it contains with the rest of the world, or at least: the rest of your system. So don’t write a Search feature in your app. Don’t write a Share feature in your app. It’s here already. Users, once they are used to Windows 8, will use that feature and expect it to work. If it doesn’t, they won’t like your app and you can kiss you dreams of everlasting fame goodbye. So use these two. What are they? Well, simply they are parts of a contract. In your app you say somewhere in code that you are supporting Search and Share. So when the user selects Share the system will interrogate the current app in the foreground if it supports this feature. Your app will say “But why, yes, I do!” Then the system will ask the app “Ok then, wisecrack, then share!” and you will have to provide the system with some information about the format. Other applications have subscribed to be at the receiving end of the Share contract. They have told the system that they support Sharing (receiving) and which formats they understand. If one or more of them support the formats you specify, the user will see them. The user clicks / taps on the app of their choice and data is moved from your app to the new one. So if you say you support Facebook and Twitter users can post data from your app to these networks by selecting Share. The same applies to Search. Don’t make a “search” button in your app but use the contract to tell the system that you support search and use that instead. Users will be grateful (remember that bar with men/women/creatures that are waiting for you?) The more and more people get to know Windows 8, the more they will use this. And if you are one of the people who wrote an app that helped them learn the system, well, that’s even better. So. We don’t have a Share or a Search button. We do have other buttons. Most important: we probably need a “New Spot” button. And a “Filter” might be useful. Or someway to open the camera so you can add a picture to the spot. Where will be put those? The answer is the “Appbar” . This is a application / context aware menu that slides up from the bottom of the screen when you move your finger / mouse from below the screen into it. From above downwards works just as well. Here you see an example of the appbar from the People app. (click on it for a larger version). This appears whenever you slide your finger up from below of down from above. This is where you put your commands. Remember, this is context aware so this menu will change when you are in different parts of your app or when you have selected different items. There are a few conventions when you create this appbar. First, the items on the right are “General” items, meaning they have little to do with what is on the screen right now. I think this would be a great place to add our “New Spot” icon. On the far left are items associated with the current selected item or screen. So if you have a spot selected, the button for Add Photo should be visible here and on the left hand side. Not everything is as clear as this, but this is what you should strive for. Group items together. And please note: this is the only place in Metro design where we are allowed to use lines as separators. So when you want to separate a group of icons from another group, add a line. Also note the simplicity of the buttons. No colors, no lights or shadows, no 3D. After a couple of years of fancy almost realistic looking icons people have finally decided that hey, this is a virtual world: it’s ok to look virtual as well. So make things as readable and clear as possible and don’t try to duplicate nature. It’s all about the information, remember? (If you don’t remember I’d like to point you to a older blog post of mine about the what and why of Metro). So.. think about the buttons a bit and think about Share and Search. What will you put there? Remember: this is the way the users interact with your apps and while you shouldn’t judge a book by its covers when it comes to people, this isn’t entirely so when it comes to apps. People DO judge an app by its looks and the way it feels. Take advantage of that. History has learned that a crappy app with a GREAT user interface gets better reviews than a GREAT app with a lousy UI… I know: developers will find this extremely unfair but that’s the world we live in (No, I am not saying you should deliver rubbish apps). Next time: we’ll start by building the darn thing!

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• The Data Scientist

  - by BuckWoody

  A new term - well, perhaps not that new - has come up and I’m actually very excited about it. The term is Data Scientist, and since it’s new, it’s fairly undefined. I’ll explain what I think it means, and why I’m excited about it. In general, I’ve found the term deals at its most basic with analyzing data. Of course, we all do that, and the term itself in that definition is redundant. There is no science that I know of that does not work with analyzing lots of data. But the term seems to refer to more than the common practices of looking at data visually, putting it in a spreadsheet or report, or even using simple coding to examine data sets. The term Data Scientist (as far as I can make out this early in it’s use) is someone who has a strong understanding of data sources, relevance (statistical and otherwise) and processing methods as well as front-end displays of large sets of complicated data. Some - but not all - Business Intelligence professionals have these skills. In other cases, senior developers, database architects or others fill these needs, but in my experience, many lack the strong mathematical skills needed to make these choices properly. I’ve divided the knowledge base for someone that would wear this title into three large segments. It remains to be seen if a given Data Scientist would be responsible for knowing all these areas or would specialize. There are pretty high requirements on the math side, specifically in graduate-degree level statistics, but in my experience a company will only have a few of these folks, so they are expected to know quite a bit in each of these areas. Persistence The first area is finding, cleaning and storing the data. In some cases, no cleaning is done prior to storage - it’s just identified and the cleansing is done in a later step. This area is where the professional would be able to tell if a particular data set should be stored in a Relational Database Management System (RDBMS), across a set of key/value pair storage (NoSQL) or in a file system like HDFS (part of the Hadoop landscape) or other methods. Or do you examine the stream of data without storing it in another system at all? This is an important decision - it’s a foundation choice that deals not only with a lot of expense of purchasing systems or even using Cloud Computing (PaaS, SaaS or IaaS) to source it, but also the skillsets and other resources needed to care and feed the system for a long time. The Data Scientist sets something into motion that will probably outlast his or her career at a company or organization. Often these choices are made by senior developers, database administrators or architects in a company. But sometimes each of these has a certain bias towards making a decision one way or another. The Data Scientist would examine these choices in light of the data itself, starting perhaps even before the business requirements are created. The business may not even be aware of all the strategic and tactical data sources that they have access to. Processing Once the decision is made to store the data, the next set of decisions are based around how to process the data. An RDBMS scales well to a certain level, and provides a high degree of ACID compliance as well as offering a well-known set-based language to work with this data. In other cases, scale should be spread among multiple nodes (as in the case of Hadoop landscapes or NoSQL offerings) or even across a Cloud provider like Windows Azure Table Storage. In fact, in many cases - most of the ones I’m dealing with lately - the data should be split among multiple types of processing environments. This is a newer idea. Many data professionals simply pick a methodology (RDBMS with Star Schemas, NoSQL, etc.) and put all data there, regardless of its shape, processing needs and so on. A Data Scientist is familiar not only with the various processing methods, but how they work, so that they can choose the right one for a given need. This is a huge time commitment, hence the need for a dedicated title like this one. Presentation This is where the need for a Data Scientist is most often already being filled, sometimes with more or less success. The latest Business Intelligence systems are quite good at allowing you to create amazing graphics - but it’s the data behind the graphics that are the most important component of truly effective displays. This is where the mathematics requirement of the Data Scientist title is the most unforgiving. In fact, someone without a good foundation in statistics is not a good candidate for creating reports. Even a basic level of statistics can be dangerous. Anyone who works in analyzing data will tell you that there are multiple errors possible when data just seems right - and basic statistics bears out that you’re on the right track - that are only solvable when you understanding why the statistical formula works the way it does. And there are lots of ways of presenting data. Sometimes all you need is a “yes” or “no” answer that can only come after heavy analysis work. In that case, a simple e-mail might be all the reporting you need. In others, complex relationships and multiple components require a deep understanding of the various graphical methods of presenting data. Knowing which kind of chart, color, graphic or shape conveys a particular datum best is essential knowledge for the Data Scientist. Why I’m excited I love this area of study. I like math, stats, and computing technologies, but it goes beyond that. I love what data can do - how it can help an organization. I’ve been fortunate enough in my professional career these past two decades to work with lots of folks who perform this role at companies from aerospace to medical firms, from manufacturing to retail. Interestingly, the size of the company really isn’t germane here. I worked with one very small bio-tech (cryogenics) company that worked deeply with analysis of complex interrelated data. So  watch this space. No, I’m not leaving Azure or distributed computing or Microsoft. In fact, I think I’m perfectly situated to investigate this role further. We have a huge set of tools, from RDBMS to Hadoop to allow me to explore. And I’m happy to share what I learn along the way.

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• You Say You Want a (Customer Experience) Revolution

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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• Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

  - by [email protected]

  A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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• Thoughts on the Nomination Committee Campaign 2014

  - by Testas

  Congratulations to Erin, Andy and Allen on making the Nomination Committee for 2014. As Mark Broadbent (@retracement) stated in his tweet, there’s a great set of individuals for the Nom Com, and I could not agree more. I know Erin and Allen, and I know how much value they will bring to the process. I don’t know Andy as well, but I am sure he will do a great job and I hope I can meet him at PASS soon. The final candidate appointed by the PASS board is Rick Bolesta, who brings a wealth of experience to the process. I also want to take the opportunity to thank all who have voted. Not just for me, but for all the candidates during the election. Your contribution is greatly appreciated. Would I apply for the Nom Com again?  Yes I would. My first election experience has been a learning experience in itself. So I accept the result and look forward to applying next year. Moving on from this, I do want to express my opinion about the lack of international representation in the election process. One of the tweets that I saw after the result was from Adam Machanic (@AdamMachanic) who commented on the lack of international members on the Nom Com. If truth be told, I was disappointed – when the candidate list was released -- that for the second time in recent elections there was a lack of international candidates on the candidate list. It feels that only Brits and Americans partake in such elections. This is a real shame, and I can’t help thinking why this is the case. Hugo Kornelis (@Hugo_Kornelis) wrote a blog here to express his thoughts. He did raise some valid points. I don’t know why there is an absence of international candidates. I know that the team at PASS are looking to improve the situation, so I do not want to give the impression that PASS are doing nothing. For reference please see Bill Graziano’ s article here to see how PASS are addressing the situation. There is a clear direction to change the rules within PASS to give greater inclusion of international members. In addition to this, I wanted to explore a couple of potential approaches to address the situation. I am not saying that they are the right answer, but when I see challenges, I like to bring potential solutions to the table. 1.       Use the PASS mission statement to define a tactical objective that engages community leaders into the election process. If you are not familiar with the PASS mission statement, let me provide it here as laid out on the PASS website. “Empower data professionals who leverage Microsoft technologies to connect, share, and learn through networking, knowledge sharing, and peer-based learning” PASS fulfil this mission statement regularly. Whether you attend SQL Saturday, SQLRally, SQLPASS and BA conference itself. The biggest value of PASS is the ability to bring our profession together. And the 24 hour hop allows you to learn from the comfort of your own office/home. This mission should be extended to define a tactical objectives that bring greater networking and knowledge sharing between PASS Chapter leaders/Regional Mentors and PASS HQ. It should help educate the leaders about the opportunities of elections and how leaders can become involved. I know PASS engage with Chapter leaders on a regular basis to discuss community matters for the benefit of PASS members. How could this be achieved? Perhaps PASS could perform a quarterly virtual meeting that specifically looks at helping leaders become more involved with the election process 2.       Evolve the Global Growth Strategy into a Global Engagement Strategy. One of the remits of the PASS board over the last couple of years is the Global Growth strategy. This has been very successful as we have seen the massive growth of events across the world. For that, I congratulate the board for this success. Perhaps the time is now right to look at solidifying this success, through a Global Engagement Strategy that starts with the collaboration of Chapter Leaders, Regional Mentors and Evangelists in their respective Countries or Regions. The engagement strategy should look at increasing collaboration between community leaders for the benefit of their respective communities. It should also provide a channel for encouraging leaders to put themselves forward for the elections. How could this be achieved? In the UK, there has been a big growth in PASS Chapters and SQL Server Events that was approaching saturation point. The introduction of the Community Engagement Day -- channelled through the SQLBits conference -- has enabled Chapter Leaders to collaborate, connect and share with PASS, Sponsors and Microsoft. It also provides the ability for Chapter Leaders to speak directly to the PASS representatives from PASSHQ. This brings with it the ability for PASS community evangelists to communicate PASS objectives. It has also been the event where we have found out; and/or encouraged, Chapter Leaders to put themselves forward for elections. People like encouragement and validation when going for something like an election, and being able to discuss this with peers at a dedicated event provides a useful platform. PASS has the people in place already to facilitate such an event. Regional Mentors could potentially help organise such events on an annual basis, with PASSHQ providing support in providing a room/Lync access for the event to take place. It would be really good if a PASSHQ representative could attend in person as well.   3.       Restrict candidates to serve only a limited number of terms. A frequent comment I saw on social networking was that the elections can be seen by some as a popularity conference. Perhaps by limiting the number of terms that an individual can serve on either the Nom Com or the BOD, other candidates may be encouraged to be more actively involved within the PASS election process. I don’t think that the current byelaws deal with this particular suggestion. I also saw a couple of tweets that stated that more active community members did not apply for the Nom Com. I struggled to understand how the individuals of the tweets measured “more active”. It just also further solidified the subjective nature of elections. In the absence of how candidates are put forward for the elections. Then a restriction of terms enables the opportunity to be extended to others. How could this be achieved? Set a resolution that is put to a community vote as to the viability of such a solution. For example, the questions for the vote could be: Should individuals in the Nom Com and BoD be limited to a certain number of terms?  Yes/No. What is the maximum number of terms a candidate could serve?   It would be simple to execute such a vote, and the community will have an opportunity to have a say in an important aspect of the PASS organisation. And is the change is successful, then add it as a byelaw.   So there are some of my thoughts. I am not saying they are right or wrong. But I do hope that there is a concerted effort to encourage more candidates from other reaches of the Globe to become involved with future elections.   It would be good to hear your thoughts   Thanks   Chris

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• SQL SERVER – Using expressor Composite Types to Enforce Business Rules

  - by pinaldave

  One of the features that distinguish the expressor Data Integration Platform from other products in the data integration space is its concept of composite types, which provide an effective and easily reusable way to clearly define the structure and characteristics of data within your application.  An important feature of the composite type approach is that it allows you to easily adjust the content of a record to its ultimate purpose.  For example, a record used to update a row in a database table is easily defined to include only the minimum set of columns, that is, a value for the key column and values for only those columns that need to be updated. Much like a class in higher level programming languages, you can also use the composite type as a way to enforce business rules onto your data by encapsulating a datum’s name, data type, and constraints (for example, maximum, minimum, or acceptable values) as a single entity, which ensures that your data can not assume an invalid value.  To what extent you use this functionality is a decision you make when designing your application; the expressor design paradigm does not force this approach on you. Let’s take a look at how these features are used.  Suppose you want to create a group of applications that maintain the employee table in your human resources database. Your table might have a structure similar to the HumanResources.Employee table in the AdventureWorks database.  This table includes two columns, EmployeID and rowguid, that are maintained by the relational database management system; you cannot provide values for these columns when inserting new rows into the table. Additionally, there are columns such as VacationHours and SickLeaveHours that you might choose to update for all employees on a monthly basis, which justifies creation of a dedicated application. By creating distinct composite types for the read, insert and update operations against this table, you can more easily manage this table’s content. When developing this application within expressor Studio, your first task is to create a schema artifact for the database table.  This process is completely driven by a wizard, only requiring that you select the desired database schema and table.  The resulting schema artifact defines the mapping of result set records to a record within the expressor data integration application.  The structure of the record within the expressor application is a composite type that is given the default name CompositeType1.  As you can see in the following figure, all columns from the table are included in the result set and mapped to an identically named attribute in the default composite type. If you are developing an application that needs to read this table, perhaps to prepare a year-end report of employees by department, you would probably not be interested in the data in the rowguid and ModifiedDate columns.  A typical approach would be to drop this unwanted data in a downstream operator.  But using an alternative composite type provides a better approach in which the unwanted data never enters your application. While working in expressor  Studio’s schema editor, simply create a second composite type within the same schema artifact, which you could name ReadTable, and remove the attributes corresponding to the unwanted columns. The value of an alternative composite type is even more apparent when you want to insert into or update the table.  In the composite type used to insert rows, remove the attributes corresponding to the EmployeeID primary key and rowguid uniqueidentifier columns since these values are provided by the relational database management system. And to update just the VacationHours and SickLeaveHours columns, use a composite type that includes only the attributes corresponding to the EmployeeID, VacationHours, SickLeaveHours and ModifiedDate columns. By specifying this schema artifact and composite type in a Write Table operator, your upstream application need only deal with the four required attributes and there is no risk of unintentionally overwriting a value in a column that does not need to be updated. Now, what about the option to use the composite type to enforce business rules?  If you review the composition of the default composite type CompositeType1, you will note that the constraints defined for many of the attributes mirror the table column specifications.  For example, the maximum number of characters in the NationaIDNumber, LoginID and Title attributes is equivalent to the maximum width of the target column, and the size of the MaritalStatus and Gender attributes is limited to a single character as required by the table column definition.  If your application code leads to a violation of these constraints, an error will be raised.  The expressor design paradigm then allows you to handle the error in a way suitable for your application.  For example, a string value could be truncated or a numeric value could be rounded. Moreover, you have the option of specifying additional constraints that support business rules unrelated to the table definition. Let’s assume that the only acceptable values for marital status are S, M, and D.  Within the schema editor, double-click on the MaritalStatus attribute to open the Edit Attribute window.  Then click the Allowed Values checkbox and enter the acceptable values into the Constraint Value text box. The schema editor is updated accordingly. There is one more option that the expressor semantic type paradigm supports.  Since the MaritalStatus attribute now clearly specifies how this type of information should be represented (a single character limited to S, M or D), you can convert this attribute definition into a shared type, which will allow you to quickly incorporate this definition into another composite type or into the description of an output record from a transform operator. Again, double-click on the MaritalStatus attribute and in the Edit Attribute window, click Convert, which opens the Share Local Semantic Type window that you use to name this shared type.  There’s no requirement that you give the shared type the same name as the attribute from which it was derived.  You should supply a name that makes it obvious what the shared type represents. In this posting, I’ve overviewed the expressor semantic type paradigm and shown how it can be used to make your application development process more productive.  The beauty of this feature is that you choose when and to what extent you utilize the functionality, but I’m certain that if you opt to follow this approach your efforts will become more efficient and your work will progress more quickly.  As always, I encourage you to download and evaluate expressor Studio for your current and future data integration needs. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: CodeProject, Pinal Dave, PostADay, SQL, SQL Authority, SQL Documentation, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• The Application Architecture Domain

  - by Michael Glas

  I have been spending a lot of time thinking about Application Architecture in the context of EA. More specifically, as an Enterprise Architect, what do I need to consider when looking at/defining/designing the Application Architecture Domain?There are several definitions of Application Architecture. TOGAF says “The objective here [in Application Architecture] is to define the major kinds of application system necessary to process the data and support the business”. FEA says the Application Architecture “Defines the applications needed to manage the data and support the business functions”.I agree with these definitions. They reflect what the Application Architecture domain does. However, they need to be decomposed to be practical.I find it useful to define a set of views into the Application Architecture domain. These views reflect what an EA needs to consider when working with/in the Applications Architecture domain. These viewpoints are, at a high level:Capability View: This view reflects how applications alignment with business capabilities. It is a super set of the following views when viewed in aggregate. By looking at the Application Architecture domain in terms of the business capabilities it supports, you get a good perspective on how those applications are directly supporting the business.Technology View: The technology view reflects the underlying technology that makes up the applications. Based on the number of rationalization activities I have seen (more specifically application rationalization), the phrase “complexity equals cost” drives the importance of the technology view, especially when attempting to reduce that complexity through standardization type activities. Some of the technology components to be considered are: Software: The application itself as well as the software the application relies on to function (web servers, application servers). Infrastructure: The underlying hardware and network components required by the application and supporting application software. Development: How the application is created and maintained. This encompasses development components that are part of the application itself (i.e. customizable functions), as well as bolt on development through web services, API’s, etc. The maintenance process itself also falls under this view. Integration: The interfaces that the application provides for integration as well as the integrations to other applications and data sources the application requires to function. Type: Reflects the kind of application (mash-up, 3 tiered, etc). (Note: functional type [CRM, HCM, etc.] are reflected under the capability view). Organization View: Organizations are comprised of people and those people use applications to do their jobs. Trying to define the application architecture domain without taking the organization that will use/fund/change it into consideration is like trying to design a car without thinking about who will drive it (i.e. you may end up building a formula 1 car for a family of 5 that is really looking for a minivan). This view reflects the people aspect of the application. It includes: Ownership: Who ‘owns’ the application? This will usually reflect primary funding and utilization but not always. Funding: Who funds both the acquisition/creation as well as the on-going maintenance (funding to create/change/operate)? Change: Who can/does request changes to the application and what process to the follow? Utilization: Who uses the application, how often do they use it, and how do they use it? Support: Which organization is responsible for the on-going support of the application? Information View: Whether or not you subscribe to the view that “information drives the enterprise”, it is a fact that information is critical. The management, creation, and organization of that information are primary functions of enterprise applications. This view reflects how the applications are tied to information (or at a higher level – how the Application Architecture domain relates to the Information Architecture domain). It includes: Access: The application is the mechanism by which end users access information. This could be through a primary application (i.e. CRM application), or through an information access type application (a BI application as an example). Creation: Applications create data in order to provide information to end-users. (I.e. an application creates an order to be used by an end-user as part of the fulfillment process). Consumption: Describes the data required by applications to function (i.e. a product id is required by a purchasing application to create an order. Application Service View: Organizations today are striving to be more agile. As an EA, I need to provide an architecture that supports this agility. One of the primary ways to achieve the required agility in the application architecture domain is through the use of ‘services’ (think SOA, web services, etc.). Whether it is through building applications from the ground up utilizing services, service enabling an existing application, or buying applications that are already ‘service enabled’, compartmentalizing application functions for re-use helps enable flexibility in the use of those applications in support of the required business agility. The applications service view consists of: Services: Here, I refer to the generic definition of a service “a set of related software functionalities that can be reused for different purposes, together with the policies that should control its usage”. Functions: The activities within an application that are not available / applicable for re-use. This view is helpful when identifying duplication functions between applications that are not service enabled. Delivery Model View: It is hard to talk about EA today without hearing the terms ‘cloud’ or shared services.  Organizations are looking at the ways their applications are delivered for several reasons, to reduce cost (both CAPEX and OPEX), to improve agility (time to market as an example), etc.  From an EA perspective, where/how an application is deployed has impacts on the overall enterprise architecture. From integration concerns to SLA requirements to security and compliance issues, the Enterprise Architect needs to factor in how applications are delivered when designing the Enterprise Architecture. This view reflects how applications are delivered to end-users. The delivery model view consists of different types of delivery mechanisms/deployment options for applications: Traditional: Reflects non-cloud type delivery options. The most prevalent consists of an application running on dedicated hardware (usually specific to an environment) for a single consumer. Private Cloud: The application runs on infrastructure provisioned for exclusive use by a single organization comprising multiple consumers. Public Cloud: The application runs on infrastructure provisioned for open use by the general public. Hybrid: The application is deployed on two or more distinct cloud infrastructures (private, community, or public) that remain unique entities, but are bound together by standardized or proprietary technology that enables data and application portability. While by no means comprehensive, I find that applying these views to the application domain gives a good understanding of what an EA needs to consider when effecting changes to the Application Architecture domain.Finally, the application architecture domain is one of several architecture domains that an EA must consider when developing an overall Enterprise Architecture. The Oracle Enterprise Architecture Framework defines four Primary domains: Business Architecture, Application Architecture, Information Architecture, and Technology Architecture. Each domain links to the others either directly or indirectly at some point. Oracle links them at a high level as follows:Business Capabilities and/or Business Processes (Business Architecture), links to the Applications that enable the capability/process (Applications Architecture – COTS, Custom), links to the Information Assets managed/maintained by the Applications (Information Architecture), links to the technology infrastructure upon which all this runs (Technology Architecture - integration, security, BI/DW, DB infrastructure, deployment model). There are however, times when the EA needs to narrow focus to a particular domain for some period of time. These views help me to do just that.

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• J2EE Applications, SPARC T4, Solaris Containers, and Resource Pools

  - by user12620111

  I've obtained a substantial performance improvement on a SPARC T4-2 Server running a J2EE Application Server Cluster by deploying the cluster members into Oracle Solaris Containers and binding those containers to cores of the SPARC T4 Processor. This is not a surprising result, in fact, it is consistent with other results that are available on the Internet. See the "references", below, for some examples. Nonetheless, here is a summary of my configuration and results. (1.0) Before deploying a J2EE Application Server Cluster into a virtualized environment, many decisions need to be made. I'm not claiming that all of the decisions that I have a made will work well for every environment. In fact, I'm not even claiming that all of the decisions are the best possible for my environment. I'm only claiming that of the small sample of configurations that I've tested, this is the one that is working best for me. Here are some of the decisions that needed to be made: (1.1) Which virtualization option? There are several virtualization options and isolation levels that are available. Options include: Hard partitions:  Dynamic Domains on Sun SPARC Enterprise M-Series Servers Hypervisor based virtualization such as Oracle VM Server for SPARC (LDOMs) on SPARC T-Series Servers OS Virtualization using Oracle Solaris Containers Resource management tools in the Oracle Solaris OS to control the amount of resources an application receives, such as CPU cycles, physical memory, and network bandwidth. Oracle Solaris Containers provide the right level of isolation and flexibility for my environment. To borrow some words from my friends in marketing, "The SPARC T4 processor leverages the unique, no-cost virtualization capabilities of Oracle Solaris Zones"  (1.2) How to associate Oracle Solaris Containers with resources? There are several options available to associate containers with resources, including (a) resource pool association (b) dedicated-cpu resources and (c) capped-cpu resources. I chose to create resource pools and associate them with the containers because I wanted explicit control over the cores and virtual processors.  (1.3) Cluster Topology? Is it best to deploy (a) multiple application servers on one node, (b) one application server on multiple nodes, or (c) multiple application servers on multiple nodes? After a few quick tests, it appears that one application server per Oracle Solaris Container is a good solution. (1.4) Number of cluster members to deploy? I chose to deploy four big 64-bit application servers. I would like go back a test many 32-bit application servers, but that is left for another day. (2.0) Configuration tested. (2.1) I was using a SPARC T4-2 Server which has 2 CPU and 128 virtual processors. To understand the physical layout of the hardware on Solaris 10, I used the OpenSolaris psrinfo perl script available at http://hub.opensolaris.org/bin/download/Community+Group+performance/files/psrinfo.pl: test# ./psrinfo.pl -pv The physical processor has 8 cores and 64 virtual processors (0-63) The core has 8 virtual processors (0-7)   The core has 8 virtual processors (8-15)   The core has 8 virtual processors (16-23)   The core has 8 virtual processors (24-31)   The core has 8 virtual processors (32-39)   The core has 8 virtual processors (40-47)   The core has 8 virtual processors (48-55)   The core has 8 virtual processors (56-63)     SPARC-T4 (chipid 0, clock 2848 MHz) The physical processor has 8 cores and 64 virtual processors (64-127)   The core has 8 virtual processors (64-71)   The core has 8 virtual processors (72-79)   The core has 8 virtual processors (80-87)   The core has 8 virtual processors (88-95)   The core has 8 virtual processors (96-103)   The core has 8 virtual processors (104-111)   The core has 8 virtual processors (112-119)   The core has 8 virtual processors (120-127)     SPARC-T4 (chipid 1, clock 2848 MHz) (2.2) The "before" test: without processor binding. I started with a 4-member cluster deployed into 4 Oracle Solaris Containers. Each container used a unique gigabit Ethernet port for HTTP traffic. The containers shared a 10 gigabit Ethernet port for JDBC traffic. (2.3) The "after" test: with processor binding. I ran one application server in the Global Zone and another application server in each of the three non-global zones (NGZ):  (3.0) Configuration steps. The following steps need to be repeated for all three Oracle Solaris Containers. (3.1) Stop AppServers from the BUI. (3.2) Stop the NGZ. test# ssh test-z2 init 5 (3.3) Enable resource pools: test# svcadm enable pools (3.4) Create the resource pool: test# poolcfg -dc 'create pool pool-test-z2' (3.5) Create the processor set: test# poolcfg -dc 'create pset pset-test-z2' (3.6) Specify the maximum number of CPU's that may be addd to the processor set: test# poolcfg -dc 'modify pset pset-test-z2 (uint pset.max=32)' (3.7) bash syntax to add Virtual CPUs to the processor set: test# (( i = 64 )); while (( i < 96 )); do poolcfg -dc "transfer to pset pset-test-z2 (cpu $i)"; (( i = i + 1 )) ; done (3.8) Associate the resource pool with the processor set: test# poolcfg -dc 'associate pool pool-test-z2 (pset pset-test-z2)' (3.9) Tell the zone to use the resource pool that has been created: test# zonecfg -z test-z1 set pool=pool-test-z2 (3.10) Boot the Oracle Solaris Container test# zoneadm -z test-z2 boot (3.11) Save the configuration to /etc/pooladm.conf test# pooladm -s (4.0) Results. Using the resource pools improves both throughput and response time: (5.0) References: System Administration Guide: Oracle Solaris Containers-Resource Management and Oracle Solaris Zones Capitalizing on large numbers of processors with WebSphere Portal on Solaris WebSphere Application Server and T5440 (Dileep Kumar's Weblog)  http://www.brendangregg.com/zones.html Reuters Market Data System, RMDS 6 Multiple Instances (Consolidated), Performance Test Results in Solaris, Containers/Zones Environment on Sun Blade X6270 by Amjad Khan, 2009.

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• The Business of Winning Innovation: An Exclusive Blog Series

  - by Kerrie Foy

  "The Business of Winning Innovation” is a series of articles authored by Oracle Agile PLM experts on what it takes to make innovation a successful and lucrative competitive advantage. Our customers have proven Agile PLM applications to be enormously flexible and comprehensive, so we’ve launched this article series to showcase some of the most fascinating, value-packed use cases. In this article by Keith Colonna, we kick-off the series by taking a look at the science side of innovation within the Consumer Products industry and how PLM can help companies innovate faster, cheaper, smarter. This article will review how innovation has become the lifeline for growth within consumer products companies and how certain companies are “winning” by creating a competitive advantage for themselves by taking a more enterprise-wide,systematic approach to “innovation”.   Managing the Science of Innovation within the Consumer Products Industry By: Keith Colonna, Value Chain Solution Manager, Oracle The consumer products (CP) industry is very mature and competitive. Most companies within this industry have saturated North America (NA) with their products thus maximizing their NA growth potential. Future growth is expected to come from either expansion outside of North America and/or by way of new ideas and products. Innovation plays an integral role in both of these strategies, whether you’re innovating business processes or the products themselves, and may cause several challenges for the typical CP company, Becoming more innovative is both an art and a science. Most CP companies are very good at the art of coming up with new innovative ideas, but many struggle with perfecting the science aspect that involves the best practice processes that help companies quickly turn ideas into sellable products and services. Symptoms and Causes of Business Pain Struggles associated with the science of innovation show up in a variety of ways, like: · Establishing and storing innovative product ideas and data · Funneling these ideas to the chosen few · Time to market cycle time and on-time launch rates · Success rates, or how often the best idea gets chosen · Imperfect decision making (i.e. the ability to kill projects that are not projected to be winners) · Achieving financial goals · Return on R&D investment · Communicating internally and externally as more outsource partners are added globally · Knowing your new product pipeline and project status These challenges (and others) can be consolidated into three root causes: A lack of visibility Poor data with limited access The inability to truly collaborate enterprise-wide throughout your extended value chain Choose the Right Remedy Product Lifecycle Management (PLM) solutions are uniquely designed to help companies solve these types challenges and their root causes. However, PLM solutions can vary widely in terms of configurability, functionality, time-to-value, etc. Business leaders should evaluate PLM solution in terms of their own business drivers and long-term vision to determine the right fit. Many of these solutions are point solutions that can help you cure only one or two business pains in the short term. Others have been designed to serve other industries with different needs. Then there are those solutions that demo well but are owned by companies that are either unable or unwilling to continuously improve their solution to stay abreast of the ever changing needs of the CP industry to grow through innovation. What the Right PLM Solution Should Do for You Based on more than twenty years working in the CP industry, I recommend investing in a single solution that can help you solve all of the issues associated with the science of innovation in a totally integrated fashion. By integration I mean the (1) integration of the all of the processes associated with the development, maintenance and delivery of your product data, and (2) the integration, or harmonization of this product data with other downstream sources, like ERP, product catalogues and the GS1 Global Data Synchronization Network (or GDSN, which is now a CP industry requirement for doing business with most retailers). The right PLM solution should help you: Increase Revenue. A best practice PLM solution should help a company grow its revenues by consolidating product development cycle-time and helping companies get new and improved products to market sooner. PLM should also eliminate many of the root causes for a product being returned, refused and/or reclaimed (which takes away from top-line growth) by creating an enterprise-wide, collaborative, workflow-driven environment. Reduce Costs. A strong PLM solution should help shave many unnecessary costs that companies typically take for granted. Rationalizing SKU’s, components (ingredients and packaging) and suppliers is a major opportunity at most companies that PLM should help address. A natural outcome of this rationalization is lower direct material spend and a reduction of inventory. Another cost cutting opportunity comes with PLM when it helps companies avoid certain costs associated with process inefficiencies that lead to scrap, rework, excess and obsolete inventory, poor end of life administration, higher cost of quality and regulatory and increased expediting. Mitigate Risk. Risks are the hardest to quantify but can be the most costly to a company. Food safety, recalls, line shutdowns, customer dissatisfaction and, worst of all, the potential tarnishing of your brands are a few of the debilitating risks that CP companies deal with on a daily basis. These risks are so uniquely severe that they require an enterprise PLM solution specifically designed for the CP industry that safeguards product information and processes while still allowing the art of innovation to flourish. Many CP companies have already created a winning advantage by leveraging a single, best practice PLM solution to establish an enterprise-wide, systematic approach to innovation. Oracle’s Answer for the Consumer Products Industry Oracle is dedicated to solving the growth and innovation challenges facing the CP industry. Oracle’s Agile Product Lifecycle Management for Process solution was originally developed with and for CP companies and is driven by a specialized development staff solely focused on maintaining and continuously improving the solution per the latest industry requirements. Agile PLM for Process helps CP companies handle all of the processes associated with managing the science of the innovation process, including: specification management, new product development/project and portfolio management, formulation optimization, supplier management, and quality and regulatory compliance to name a few. And as I mentioned earlier, integration is absolutely critical. Many Oracle CP customers, both with Oracle ERP systems and non-Oracle ERP systems, report benefits from Oracle’s Agile PLM for Process. In future articles we will explain in greater detail how both existing Oracle customers (like Gallo, Smuckers, Land-O-Lakes and Starbucks) and new Oracle customers (like ConAgra, Tyson, McDonalds and Heinz) have all realized the benefits of Agile PLM for Process and its integration to their ERP systems. More to Come Stay tuned for more articles in our blog series “The Business of Winning Innovation.” While we will also feature articles focused on other industries, look forward to more on how Agile PLM for Process addresses innovation challenges facing the CP industry. Additional topics include: Innovation Data Management (IDM), New Product Development (NPD), Product Quality Management (PQM), Menu Management,Private Label Management, and more! . Watch this video for more info about Agile PLM for Process

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• Windows 8 Launch&ndash;Why OEM and Retailers Should STFU

  - by D'Arcy Lussier

  Microsoft has gotten a lot of flack for the Surface from OEM/hardware partners who create Windows-based devices and I’m sure, to an extent, retailers who normally stock and sell Windows-based devices. I mean we all know how this is supposed to work – Microsoft makes the OS, partners make the hardware, retailers sell the hardware. Now Microsoft is breaking the rules by not only offering their own hardware but selling them via online and through their Microsoft branded stores! The thought has been that Microsoft is trying to set a standard for the other hardware companies to reach for. Maybe. I hope, at some level, Microsoft may be covertly responding to frustrations associated with trusting the OEMs and Retailers to deliver on their part of the supply chain. I know as a consumer, I’m very frustrated with the Windows 8 launch. Aside from the Surface sales, there’s nothing happening at the retail level. Let me back up and explain. Over the weekend I visited a number of stores in hopes of trying out various Windows 8 devices. Out of three retailers (Staples, Best Buy, and Future Shop), not *one* met my expectations. Let me be honest with you Staples, I never really have high expectations from your computer department. If I need paper or pens, whatever, but computers – you’re not the top of my list for price or selection. Still, considering you flaunted Win 8 devices in your flyer I expected *something* – some sign of effort that you took the Windows 8 launch seriously. As I entered the 1910 Pembina Highway location in Winnipeg, there was nothing – no signage, no banners – nothing that would suggest Windows 8 had even launched. I made my way to the laptops. I had to play with each machine to determine which ones were running Windows 8. There wasn’t anything on the placards that made it obvious which were Windows 8 machines and which ones were Windows 7. Likewise, there was no easy way to identify the touch screen laptop (the HP model) from the others without physically touching the screen to verify. Horrible experience. In the same mall as the Staples I mentioned above, there’s a Future Shop. Surely they would be more on the ball. I walked in to the 1910 Pembina Highway location and immediately realized I would not get a better experience. Except for the sign by the front door mentioning Windows 8, there was *nothing* in the computer department pointing you to the Windows 8 devices. Like in Staples, the Win 8 laptops were mixed in with the Win 7 ones and there was nothing notable calling out which ones were running Win 8. I happened to hit up the St. James Street location today, thinking since its a busier store they must have more options. To their credit, they did have two staff members decked out in Windows 8 shirts and who were helping a customer understand Windows 8. But otherwise, there was nothing highlighting the Windows 8 devices and they were again mixed in with the rest of the Win 7 machines. Finally, we have the St. James Street Best Buy location here in Winnipeg. I’m sure Best Buy will have their act together. Nope, not even close. Same story as the others: minimal signage (there was a sign as you walked in with a link to this schedule of demo days), Windows 8 hardware mixed with the rest of the PC offerings, and no visible call-outs identifying which were Win 8 based. This meant that, like Future Shop and Staples, if you wanted to know which machine had Windows 8 you had to go and scrutinize each machine. Also, there was nothing identifying which ones were touch based and which were not. Just Another Day… To these retailers, it seemed that the Windows 8 launch was just another day, with another product to add to the showroom floor. Meanwhile, Apple has their dedicated areas *in all three stores*. It was dead simple to find where the Apple products were compared to the Windows 8 products. No wonder Microsoft is starting to push their own retail stores. No wonder Microsoft is trying to funnel orders through them instead of relying on these bloated retail big box stores who obviously can’t manage a product launch. It’s Not Just The Retailers… Remember when the Acer CEO, Founder, and President of Computer Global Operations all weighed in on how Microsoft releasing the Surface would have a “huge negative impact for the ecosystem and other brands may take a negative reaction”? Also remember the CEO stating “[making hardware] is not something you are good at so please think twice”? Well the launch day has come and gone, and so far Microsoft is the only one that delivered on having hardware available on the October 26th date. Oh sure, there are laptops running Windows 8 – but all in one desktop PCs? I’ve only seen one or two! And tablets are *non existent*, with some showing an early to late November availability on Best Buy’s website! So while the retailers could be doing more to make it easier to find Windows 8 devices, the manufacturers could help by *getting devices into stores*! That’s supposedly something that these companies are good at, according to the Acer CEO. So Here’s What the Retailers and Manufacturers Need To Do… Get Product Out The pivotal timeframe will be now to the end of November. We need to start seeing all these fantastic pieces of hardware ship – including the Samsung ATIV Smart PC Pro, the Acer Iconia, the Asus TAICHI 21, and the sexy Samsung Series 7 27” desktop. It’s not enough to see product announcements, we need to see actual devices. Make It Easy For Customers To Find Win8 Devices You want to make it easy to sell these things? Make it easy for people to find them! Have staff on hand that really know how these devices run and what can be done with them. Don’t just have a single demo day, have people who can demo it every day! Make It Easy to See the Features There’s touch screen desktops, touch screen laptops, tablets, non-touch laptops, etc. People need to easily find the features for each machine. If I’m looking for a touch-laptop, I shouldn’t need to sift through all the non-touch laptops to find them – at the least, I need to quickly be able to see which ones are touch. I feel silly even typing this because this should be retail 101 and I have no retail background (but I do have an extensive background as a customer). In Summary… Microsoft launching the Surface and selling them through their own channels isn’t slapping its OEM and retail partners in the face; its slapping them to wake the hell up and stop coasting through Windows launch events like they don’t matter. Unless I see some improvements from vendors and retailers in November, I may just hold onto my money for a Surface Pro even if I have to wait until early 2013. Your move OEM/Retailers. *Update – While my experience has been in Winnipeg, similar experiences have been voiced from colleagues in Calgary and Edmonton.

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• Evaluating Solutions to Manage Product Compliance? Don't Wait Much Longer

  - by Kerrie Foy

  Depending on severity, product compliance issues can cause all sorts of problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision, or indecision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS) is a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment.  ROHS was originally adopted by the European Union in 2003 for implementation in 2006, and it has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey.  In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014.   Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives.  Additional evolving regulations are coming from governing bodies like the Food and Drug Administration (FDA) and the International Organization for Standardization (ISO). Corporate sustainability initiatives are also gaining urgency and influencing product design. In a survey of 405 corporations in the Global 500 by Carbon Disclosure Project, co-written by PwC (CDP Global 500 Climate Change Report 2012 entitled Business Resilience in an Uncertain, Resource-Constrained World), 48% of the respondents indicated they saw potential to create new products and business services as a response to climate change. Just 21% reported a dedicated budget for the research. However, the report goes on to explain that those few companies are winning over new customers and driving additional profits by exploiting their abilities to adapt to environmental needs. The article cites Dell as an example – Dell has invested in research to develop new products designed to reduce its customers’ emissions by more than 10 million metric tons of CO2e per year. This reduction in emissions should save Dell’s customers over $1billion per year as a result! Over time we expect to see many additional companies prove that eco-design provides marketplace benefits through differentiation and direct customer value. How do you meet compliance requirements and also successfully invest in eco-friendly designs? No doubt companies struggle to answer this question. After all, the journey to get there may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes per the rapidly evolving global and regional directives. There may be limited executive focus on the initiative, inability to quantify noncompliance, or not enough resources to justify investment. To make things even more difficult to address, compliance responsibility can be a passionate topic within an organization, making the prospect of change on an enterprise scale problematic and time-consuming. Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming to an organization. With all the overhead, certain markets or demographics become simply inaccessible. Therefore, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and even thrive in today’s highly regulated and transparent environment by implementing systematic approaches to product compliance that are more than functional bandages but revenue-generating engines. Consider partnering with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase. Agile PG&C makes it possible to efficiently manage compliance per corporate green initiatives as well as regional and global directives. Options are critical, but so is ease-of-use. Anyone who’s grappled with compliance policy knows legal interpretation plays a major role in determining how an organization responds to regulation. Agile PG&C gives you the freedom to configure product compliance per your needs, while maintaining rigorous control over the product record in an easy-to-use interface that facilitates adoption efforts. It allows you to assign regulations as specifications for a part or BOM roll-up. Each specification has a threshold value that alerts you to a non-compliance issue if the threshold value is exceeded. Set however many regulations as specifications you need to make sure a product can be sold in your target countries. Another option is to implement like one of our leading consumer electronics customers and define your own “catch-all” specification to ensure compliance in all markets. You can give your suppliers secure access to enter their component data or integrate a third party’s data. With Agile PG&C you are able to design compliance earlier into your products to reduce cost and improve quality downstream when stakes are higher. Agile PG&C is a comprehensive solution that makes product compliance more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise, systematic approach to product compliance is a competitive investment. From the start, Agile Product Governance & Compliance enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738. Many thanks to Shane Goodwin, Senior Manager, Oracle Agile PLM Product Management, for contributions to this article. 

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• Don't Miss the Primavera Track Call for Presentations

  - by Melissa Centurio Lopes

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Can your insights save another company from learning an expensive lesson? Do you have a success story to tell?  The COLLABORATE 13 – Primavera Track Call for Presentations is now open! April 7–11, 2013 in Denver, Colorado, is the premier event for Primavera and Unifier power-users to learn best practices from successful customers as well as hear details on the latest product functionality from the Primavera team. With over 50 sessions dedicated to Primavera products, users will also be able to learn about Primavera's complete product suite and network with other customers and partners within the Primavera community. Customers can also attend hundreds of sessions on Oracle's complete product suite. Share your Primavera success story by submitting a presentation proposal. Deadline for submissions: Wednesday, October 31, 2012. The Primavera presence has been growing at Collaborate year over year, with 50+ sessions and 400 customers in attendance last year – but we want this year’s track to be even bigger and better so please submit a session! 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• Thoughts on Build 2013

  - by D'Arcy Lussier

  Originally posted on: http://geekswithblogs.net/dlussier/archive/2013/06/30/153294.aspxAnd so another Build conference has come to an end. Below are my thoughts/perspectives on various aspects of the event. I’ll do a separate blog post on my thoughts of the Build message for developers. The Good Moscone center was a great venue for Build! Easy to get around, easy to get to, and well maintained, it was a very comfortable conference venue. Yeah, the free swag was nice. Build has built up an expectation that attendees will always get something; it’ll be interesting to see how Microsoft maintains this expectation over the next few Build events. I still maintain that free swag should never be the main reason one attends an event, and for me this was definitely just an added bonus. I’m planning on trying to use the Surface as a dedicated 2nd device at work for meetings, I’ll share my experiences over the next few months. The hackathon event was a great idea, although personally I couldn’t justify spending the money on a conference registration just to spend the entire conference coding. Still, the apps that were created were really great and there was a lot of passion and excitement around the hackathon. I wonder if they couldn’t have had the hackathon on the Monday/Tuesday for those that wanted to participate so they didn’t miss any of the actual conference over Wed/Thurs. San Francisco was a great city to host Build. Getting from hotels to the conference center was very easy (well especially for me, I was only 3 blocks away) and the city itself felt very safe. However, if I never have to fly into SFO again I’ll be alright with that! Delays going into and out of SFO and both apparently were due to the airport itself. The Bad Build is one of those oddities on the conference landscape where people will pay to commit to attending an event without knowing anything about the sessions. We got our list of conference sessions when we registered on Tuesday, not before. And even then, we only got titles and not descriptions (those were eventually made available via the conference’s mobile application). I get it…they’re going to make announcements and they don’t want to give anything away through the session titles. But honestly, there wasn’t anything in the session titles that I would have considered a surprise. Breakfasts were brutal. High-carb pastries, donuts, and muffins with fruit and hard boiled eggs does not a conference breakfast make. I can’t believe that the difference between a continental breakfast per person and a hot breakfast buffet would have been a huge impact to a conference fee that was already around $2000. The vendor area was anemic. I don’t know why Microsoft forces the vendors into cookie-cutter booth areas (this year they were all made of plywood material). WPC, TechEd – booth areas there allow the vendors to be creative with their displays. Not so much for Build. Really odd was the lack of Microsoft’s own representation around Bing. In the day 1 keynote Microsoft made a big deal about Bing as an API. Yet there was nobody in the vendor area set up to provide more information or have discussions with about the Bing API. The Ugly Our name badges were NFC enabled. The purpose of this, beyond the vendors being able to scan your info, wasn’t really made clear. An attendee I talked to showed how you could get a reader app on your phone so you can scan other members cards and collect their contact info – which is a kewl idea; business cards are so 1990’s. But I was *shocked* at the amount of information that was on our name badges! Here’s what’s displayed on our name badge: - Name - Company - Twitter Handle I’m ok with that. But here’s what actually gets read: - Name - Company - Address Used for Registration - Phone Number Used for Registration So sharing that info with another attendee, they get way more of my info than just how to find me on Twitter! Microsoft, you need to fix this for the future. If vendors want to collect information on attendees, they should be able to collect an ID from the badge, then get a report with corresponding records afterwards. My personal information should not be so readily available, and without my knowledge! Final Verdict Maybe its my older age, maybe its where I’m at in life with family, maybe its where I’m at in my career, but when I consider whether a conference experience was valuable I get to the core reason I attend: opportunities to learn, opportunities to network, opportunities to engage with Microsoft. Opportunities to Learn:  Sessions I attended were generally OK, with some really stand out ones on Day 2. I would love to see Microsoft adopt the Dojo format for a portion of their sessions. Hands On Labs are dull, lecture style sessions are great for information sharing. But a guided hands-on coding session (Read: Dojo) provides the best of both worlds. Being that all content is publically available online to everyone (Build attendee or not), the value of attending the conference sessions is decreased. The value though is in the discussions that take part in person afterwards, which leads to… Opportunities to Network: I enjoyed getting together with old friends and connecting with Twitter friends in person for the first time. I also had an opportunity to meet total strangers. So from a networking perspective, Build was fantastic! I still think it would have been great to have an area for ad-hoc discussions – where speakers could announce they’d be available for more questions after their sessions, or attendees who wanted to discuss more in depth on a topic with other attendees could arrange space. Some people have no problems being outgoing and making these things happen, but others are not and a structured model is more attractive. Opportunities to Engage with Microsoft: Hit and miss on this one. Outside of the vendor area, unless you cornered or reached out to a speaker, there wasn’t any defined way to connect with blue badges. And as I mentioned above, Microsoft didn’t have full representation in the vendor area (no Bing). All in all, Build was a fun party where I was informed about some new stuff and got some free swag. Was it worth the time away from home and the hit to my PD budget? I’d say Somewhat. Build is a great informational conference, but I wouldn’t call it a learning conference. Considering that TechEd seems to be moving to more of an IT Pro focus, independent developer conferences seem to be the best value for those looking to learn and not just be informed. With the rapid development cycle Microsoft is embracing, we’re already seeing Build happening twice within a 12 month period. If that continues, the value of attending Build in person starts to diminish – especially with so much content available online. If Microsoft wants Build to be a must-attend event in the future, they need to start incorporating aspects of Tech Ed, past PDCs, and other conferences so those that want to leave with more than free swag have something to attract them.

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• PASS: Election Changes for 2011

  - by Bill Graziano

  Last year after the election, the PASS Board created an Election Review Committee.  This group was charged with reviewing our election procedures and making suggestions to improve the process.  You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White.  This group worked from October to April on our election process.  Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did.  They invested a tremendous number of hours thinking, talking and writing about our elections.  I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting.  We reviewed those and made a few modifications.  I took their recommendations and rewrote them as procedures while incorporating those changes.  Their original recommendations as well as our final document are posted at the ERC documents page.  Please take a second and read them BEFORE we start the elections.  If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in.  If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members.  Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions.  I’ll pay a little extra attention to things the Board changed from the ERC.  I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist.  Personally, I was curious to see what the non-Board ERC members would think about the NomCom.  There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members.  Two will be Board members and three will be from the membership at large.  The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly).  We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members.  It will be closer to voting for Summit sessions than voting for Board members.  That means there won’t be multiple dedicated emails.  If you’re at all paying attention it will be easy to participate.  Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care.  I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes.  This is something I suggested.  I have no idea how popular the NomCom election is going to be.  I just wanted a fallback that if no one participated and some random person got in with one or two votes.  Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President).  My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified.  As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them.  This has interesting implications.  This was championed by another ERC member and I’m hoping they write something about it.  This will really force the NomCom to make decisions between candidates.  You can’t just rate everyone a 3 and be done with it.  It may also make candidates appear further apart than they actually are.  I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom.  This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot.  Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair.  After the issues around the election last year we didn’t have a good communication plan in place.  We should have and that was a failure on the part of the Board.  If there is criticism of the election this year I hope that falls squarely on the Board.  The community members of the NomCom shouldn’t be fielding complaints over the election process.  That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others.  I’m sure you’ll each find someone that you think should have been ranked differently.  I also want to highlight one other change to the process that we started last year and isn’t included in these documents.  I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates.  That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill.  The first is the NomCom.  We need three people from our membership to step up and fill this role.  It won’t be easy.  You will have to make subjective rankings of your fellow community members.  Your actions will be important in deciding who the future leaders of PASS will be.  There’s a 50/50 chance that one of the people you interview will be the President of PASS someday.  This is not a responsibility to be taken lightly. The second is the slate of candidates.  If you’ve ever thought about running for the Board this is the year.  We’ve never had nine candidates on the ballot before.  Your chance of making it through the NomCom are higher than in any previous year.  Unfortunately the more of you that run, the more of you that will lose in the election.  And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process?  It isn’t.  Every year that I’ve been on the Board the election process has changed.  Some years there have been small changes and some years there have been large changes.  After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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• Probation is Over: PASS Board Year 1, Q2

  - by Denise McInerney

  Though it's not always official every job begins with a probation period. You start out with lots of questions and every day you find out how much more you have to learn. Usually after a few months you discover that you can actually answer some questions and have at least an idea of what you are supposed to be doing. Now at the end of my second quarter on the "job" of serving on the PASS Board I have reached that point. My probation period is over. The last three months were busy for the entire Board with the budget process, an in-person meeting and moving forward with PASS Global Growth plans. I had also set a specific goal for myself for my 2nd quarter: to see the Board to adopt a Code of Conduct for the PASS Summit. Code of Conduct When I ran for the Board I included my desire to see PASS establish a code of conduct in my campaign platform.  I was motivated to do this for a few reasons. Other technical conferences have had incidents of harassment. Most of these did not have a policy in place prior to having a problem, though several conference organizers have since adopted anti-harassment policies or codes of conduct. I felt it would be in PASS' interest to establish a policy so we would be prepared should there be an incident.   "This is Community" Adopting a code of conduct would reinforce our community orientation and send a message about the positive character of the Summit. PASS is a leader among technical organizations for its promotion and support of women. Adopting a code of conduct would further demonstrate our leadership in this area. After researching similar polices from other organizations I published a first draft in April. I solicited feedback from the Board, HQ staff and some PASS members. Incorporating that feedback I presented version 4 at the May Board meeting, where we had a good discussion. You can read the meeting minutes for details. I incorporated points from  the Board discussion as well as feedback from a legal review to produce a final version which has been submitted to the Board. It will be discussed at the Board meeting July 12. You can read the full text at the end of this post. Virtual Chapters In the first quarter we started ramping up marketing support for the Virtual Chapters. Since then each edition of the Connector has highlighted a different VC to help get out the message about the variety of eductional opporutnities that are offered. These VC profiles will continue in the coming months. I was very pleased to welcome the new DBA Fundamentals VC which is geared toward new DBAs, people who are considering entering the field and those transitioning from a different IT role. Thanks to the contributions of Erin Stellato, Michelle Nalliah and Karla Landrum we published a "Virtual Chapter Guidebook". This document includes great advice on how to build and promote a VC. It's also a reference for how things work, from budgets to webinar hosting. I think this document will be extremely valuable to all our VC leaders and am grateful to those who put it together. Board Meeting/SQL Rally The Board met in May in Dallas. Among the items discussed were Global Growth, the budget, future events and the upcoming elections. We covered a lot of ground in two days and I will again refer you to the meeting minutes for details. The meeting schedule allowed us to participate in the SQL Rally networking events and one full day of the conference. I enjoyed having the opportunity to meet and talk with many PASS members. And my hat is off to the SQL Rally organizers who put on an outstanding event. Global Growth PASS has undertaken a major intitiative to reach and engage SQL Server professionals around the world. This Global Growth plan is ambitious and will have a significant impact on the strategic direction of the organization. We have been reaching out to the community for feedback, including hosting Twitter chats and live Town Hall meetings. I co-hosted two of these events and appreciated hearing the different perspectives of the people who participated If you have not done so I encourage you to read about the Global Growth vision and proposed governance changes  and submit your feedback. FY13 Budget July 1 is the beginning of PASS' fiscal year, which makes the end of June the deadline for approving a budget. Each director submits a budget for his or her portfolio. For the Virtual Chapter portfolio I focused on how we can allocate resources to grow the VCs. Budgeting is a give-and-take process, and while I didn't get everything I asked for I'm pleased the FY13 budget includes a significant increase in financial support for the Virtual Chapters. Many people put a lot of work into the budget, but no two people deserve credit more than VP of Finance Douglas McDowell and Accounting Manager Sandy Cherry. Thanks to both of them for getting us across the goal line on time. SQL Saturday I attended SQL Saturdays in Orange Co. CA and Phoenix. It's always inspiring to see the enthusiasm in the community for learning and networking. These events are successful due to the hard work of many volunteers. Thanks to the organizers in both cities for all your efforts. Next Up This quarter we'll be gearing up plans for the VCs at the Summit and exploring ways the VCs can best support PASS' Global Growth work. I'll also be wrapping up work on the Code of Conduct and attending a Board meeting in September. And I will be at SQL Saturday #144 in Sacramento later this month. Here is the language of the Code of Conduct I have submitted to the Board for consideration: PASS Code of Conduct The PASS Summit provides database professionals from a variety of backgrounds with an opportunity to connect, share and learn.  We value the strong sense of community that characterizes this event and we seek to foster an inclusive, professional atmosphere. We are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, race, sexual orientation, disability, physical appearance, religion or any other protected classification.  Everyone at the Summit is expected to follow the Code of Conduct. This includes but is not limited to: PASS Staff, Exhibitors, Speakers, Attendees and anyone affiliated with the event. Participants are expected to follow the Code of Conduct at all Summit events, including PASS-sponsored social events. Participant behavior Harassment includes, but is not limited to, offensive verbal comments related to gender, race, sexual orientation, disability, physical appearance, religion, or any other protected classification.  Intimidation, threats, stalking, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact and unwelcome attention will also be considered harassment. Similarly, sexual, racist, derogatory, threatening or other inappropriate language and imagery are not appropriate for any conference venue, including sessions.  Recourse If a participant engages in any conduct that is prohibited under this Code of Conduct, the conference organizers may take any action they deem appropriate, including warning the offender or expelling the offender from the conference. No refunds will be granted to attendees expelled from the Summit due to violations of the Code of Conduct. If you are being harassed, witness harassment, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified by their “Headquarters/Staff” shirts and are trained to handle the situation appropriately. A Code of Conduct Committee (CCC) made up of the Executive Manager and three members of the Board of Directors designated by the President will be authorized to take action in response to an incident or behavior that violates the Code of Conduct.

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• The Sensemaking Spectrum for Business Analytics: Translating from Data to Business Through Analysis

  - by Joe Lamantia

  One of the most compelling outcomes of our strategic research efforts over the past several years is a growing vocabulary that articulates our cumulative understanding of the deep structure of the domains of discovery and business analytics. Modes are one example of the deep structure we’ve found.  After looking at discovery activities across a very wide range of industries, question types, business needs, and problem solving approaches, we've identified distinct and recurring kinds of sensemaking activity, independent of context.  We label these activities Modes: Explore, compare, and comprehend are three of the nine recognizable modes.  Modes describe *how* people go about realizing insights.  (Read more about the programmatic research and formal academic grounding and discussion of the modes here: https://www.researchgate.net/publication/235971352_A_Taxonomy_of_Enterprise_Search_and_Discovery) By analogy to languages, modes are the 'verbs' of discovery activity.  When applied to the practical questions of product strategy and development, the modes of discovery allow one to identify what kinds of analytical activity a product, platform, or solution needs to support across a spread of usage scenarios, and then make concrete and well-informed decisions about every aspect of the solution, from high-level capabilities, to which specific types of information visualizations better enable these scenarios for the types of data users will analyze. The modes are a powerful generative tool for product making, but if you've spent time with young children, or had a really bad hangover (or both at the same time...), you understand the difficult of communicating using only verbs.  So I'm happy to share that we've found traction on another facet of the deep structure of discovery and business analytics.  Continuing the language analogy, we've identified some of the ‘nouns’ in the language of discovery: specifically, the consistently recurring aspects of a business that people are looking for insight into.  We call these discovery Subjects, since they identify *what* people focus on during discovery efforts, rather than *how* they go about discovery as with the Modes. Defining the collection of Subjects people repeatedly focus on allows us to understand and articulate sense making needs and activity in more specific, consistent, and complete fashion.  In combination with the Modes, we can use Subjects to concretely identify and define scenarios that describe people’s analytical needs and goals.  For example, a scenario such as ‘Explore [a Mode] the attrition rates [a Measure, one type of Subject] of our largest customers [Entities, another type of Subject] clearly captures the nature of the activity — exploration of trends vs. deep analysis of underlying factors — and the central focus — attrition rates for customers above a certain set of size criteria — from which follow many of the specifics needed to address this scenario in terms of data, analytical tools, and methods. We can also use Subjects to translate effectively between the different perspectives that shape discovery efforts, reducing ambiguity and increasing impact on both sides the perspective divide.  For example, from the language of business, which often motivates analytical work by asking questions in business terms, to the perspective of analysis.  The question posed to a Data Scientist or analyst may be something like “Why are sales of our new kinds of potato chips to our largest customers fluctuating unexpectedly this year?” or “Where can innovate, by expanding our product portfolio to meet unmet needs?”.  Analysts translate questions and beliefs like these into one or more empirical discovery efforts that more formally and granularly indicate the plan, methods, tools, and desired outcomes of analysis.  From the perspective of analysis this second question might become, “Which customer needs of type ‘A', identified and measured in terms of ‘B’, that are not directly or indirectly addressed by any of our current products, offer 'X' potential for ‘Y' positive return on the investment ‘Z' required to launch a new offering, in time frame ‘W’?  And how do these compare to each other?”.  Translation also happens from the perspective of analysis to the perspective of data; in terms of availability, quality, completeness, format, volume, etc. By implication, we are proposing that most working organizations — small and large, for profit and non-profit, domestic and international, and in the majority of industries — can be described for analytical purposes using this collection of Subjects.  This is a bold claim, but simplified articulation of complexity is one of the primary goals of sensemaking frameworks such as this one.  (And, yes, this is in fact a framework for making sense of sensemaking as a category of activity - but we’re not considering the recursive aspects of this exercise at the moment.) Compellingly, we can place the collection of subjects on a single continuum — we call it the Sensemaking Spectrum — that simply and coherently illustrates some of the most important relationships between the different types of Subjects, and also illuminates several of the fundamental dynamics shaping business analytics as a domain.  As a corollary, the Sensemaking Spectrum also suggests innovation opportunities for products and services related to business analytics. The first illustration below shows Subjects arrayed along the Sensemaking Spectrum; the second illustration presents examples of each kind of Subject.  Subjects appear in colors ranging from blue to reddish-orange, reflecting their place along the Spectrum, which indicates whether a Subject addresses more the viewpoint of systems and data (Data centric and blue), or people (User centric and orange).  This axis is shown explicitly above the Spectrum.  Annotations suggest how Subjects align with the three significant perspectives of Data, Analysis, and Business that shape business analytics activity.  This rendering makes explicit the translation and bridging function of Analysts as a role, and analysis as an activity. Subjects are best understood as fuzzy categories [http://georgelakoff.files.wordpress.com/2011/01/hedges-a-study-in-meaning-criteria-and-the-logic-of-fuzzy-concepts-journal-of-philosophical-logic-2-lakoff-19731.pdf], rather than tightly defined buckets.  For each Subject, we suggest some of the most common examples: Entities may be physical things such as named products, or locations (a building, or a city); they could be Concepts, such as satisfaction; or they could be Relationships between entities, such as the variety of possible connections that define linkage in social networks.  Likewise, Events may indicate a time and place in the dictionary sense; or they may be Transactions involving named entities; or take the form of Signals, such as ‘some Measure had some value at some time’ - what many enterprises understand as alerts.   The central story of the Spectrum is that though consumers of analytical insights (represented here by the Business perspective) need to work in terms of Subjects that are directly meaningful to their perspective — such as Themes, Plans, and Goals — the working realities of data (condition, structure, availability, completeness, cost) and the changing nature of most discovery efforts make direct engagement with source data in this fashion impossible.  Accordingly, business analytics as a domain is structured around the fundamental assumption that sense making depends on analytical transformation of data.  Analytical activity incrementally synthesizes more complex and larger scope Subjects from data in its starting condition, accumulating insight (and value) by moving through a progression of stages in which increasingly meaningful Subjects are iteratively synthesized from the data, and recombined with other Subjects.  The end goal of  ‘laddering’ successive transformations is to enable sense making from the business perspective, rather than the analytical perspective.Synthesis through laddering is typically accomplished by specialized Analysts using dedicated tools and methods. Beginning with some motivating question such as seeking opportunities to increase the efficiency (a Theme) of fulfillment processes to reach some level of profitability by the end of the year (Plan), Analysts will iteratively wrangle and transform source data Records, Values and Attributes into recognizable Entities, such as Products, that can be combined with Measures or other data into the Events (shipment of orders) that indicate the workings of the business.  More complex Subjects (to the right of the Spectrum) are composed of or make reference to less complex Subjects: a business Process such as Fulfillment will include Activities such as confirming, packing, and then shipping orders.  These Activities occur within or are conducted by organizational units such as teams of staff or partner firms (Networks), composed of Entities which are structured via Relationships, such as supplier and buyer.  The fulfillment process will involve other types of Entities, such as the products or services the business provides.  The success of the fulfillment process overall may be judged according to a sophisticated operating efficiency Model, which includes tiered Measures of business activity and health for the transactions and activities included.  All of this may be interpreted through an understanding of the operational domain of the businesses supply chain (a Domain).   We'll discuss the Spectrum in more depth in succeeding posts.

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