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• Issue 15: Oracle PartnerNetwork Exchange @ Oracle OpenWorld

  - by rituchhibber

       ORACLE FOCUS Oracle PartnerNetwork Exchange@ ORACLE OpenWorld Sylvie MichouSenior DirectorPartner Marketing & Communications and Strategic Programs RESOURCES -- Oracle OpenWorld 2012 Oracle PartnerNetwork Exchange @ OpenWorld Oracle PartnerNetwork Exchange @ OpenWorld Registration Oracle PartnerNetwork Exchange SpecializationTest Fest Oracle OpenWorld Schedule Builder Oracle OpenWorld Promotional Toolkit for Partners Oracle Partner Events Oracle Partner Webcasts Oracle EMEA Partner News SUBSCRIBE FEEDBACK PREVIOUS ISSUES If you are attending our forthcoming Oracle OpenWorld 2012 conference in San Francisco from 30 September to 4 October, you will discover a new dedicated programme of keynotes and sessions tailored especially for you, our valued partners. Oracle PartnerNetwork Exchange @ OpenWorld has been created to enhance the opportunities for you to learn from and network with Oracle executives and experts. The programme also provides more informal opportunities than ever throughout the week to meet up with the people who are most important to your business: customers, prospects, colleagues and the Oracle EMEA Alliances & Channels management team. Oracle remains fully focused on building the industry's most admired partner ecosystem—which today spans over 25,000 partners. This new OPN Exchange programme offers an exciting change of pace for partners throughout the conference. Now it will be possible to enjoy a fully-integrated, partner-dedicated session schedule throughout the week, as well as key social events such as the Sunday night Welcome Reception, networking lunches from Monday to Thursday at the Howard Street Tent, and a fantastic closing event on the last Thursday afternoon. In addition to the regular Oracle OpenWorld conference schedule, if you have registered for the Oracle PartnerNetwork Exchange @ OpenWorld programme, you will be invited to attend a much anticipated global partner keynote presentation, plus more than 40 conference sessions aimed squarely at what's most important to you, as partners. Prominent topics for discussion will include: Oracle technologies and roadmaps and how they fit with partners' business plans; business development; regional distinctions in business practices; and much more. Each session will provide plenty of food for thought ahead of the numerous networking opportunities throughout the week, encouraging the knowledge exchange with Oracle executives, customers, prospects, and colleagues that will make this conference of even greater value for you. At Oracle we always work closely with our partners to deliver solution offerings that improve business value, simplify the IT experience and drive innovation and efficiencies for joint customers. The most important element of our new OPN Exchange is content that helps you get more from technology investments, more from your peer-to-peer connections, and more from your interactions with customers. To this end we've created some partner-specific tools which can be used by OPN members ahead of the conference itself. Crucially, a comprehensive Content Catalog already lists and organises details of every OPN Exchange session, speaker, exhibitor, demonstration and related materials. This Content Catalog can be used by all our partners to identify interesting content that you can add to your own personalised Oracle OpenWorld Schedule Builder, allowing more effective planning and pre-enrolment for vital sessions. There are numerous highlights that you will definitely want to include in those personal schedules. On Sunday morning, 30 September we will start the week with partner dedicated OPN Exchange sessions, following our Global Partner Keynote at 13:00 with Judson Althoff, SVP, Worldwide Alliances & Channels and Embedded Sales and senior executives, giving insight into Oracle's partner vision, strategy, and resources—all designed to help build and strengthen market opportunities for you. This will be followed by a number of OPN Exchange general sessions, the Oracle OpenWorld Opening Keynote with Larry Ellison, CEO, Oracle and concluded with the OPN Exchange AfterDark Welcome Reception, starting at 19:30 at the Metreon. From Monday 1 to Thursday 4 October, you can attend the OPN Exchange sessions that are most relevant to your business today and over the coming year. Oracle's top product and sales leaders will be on hand to discuss Oracle's strategic direction in 40+ targeted and in-depth sessions focussing on critical success factors to develop your business. Oracle's dedication to innovation, specialization, enablement and engineering provides Oracle partners with a huge opportunity to create new services and solutions, differentiate themselves and deliver extreme value to joint customers across the globe. Oracle will even be helping over 1000 partners to earn OPN Specialization certification during the Oracle OpenWorld OPN Exchange Test Fest, which will be providing all the study materials and exams required to drive Specialization for free at the conference. You simply need to check the list of current certification tracks available, and make sure you pre-register to reserve a seat in one of the ten sessions being offered free to OPN Exchange registered attendees. And finally, let's not forget those all-important networking opportunities, which can so often provide partners with valuable long-term alliances as well as exciting new business leads. The Oracle PartnerNetwork Lounge, located at Moscone South, exhibition hall, room 100 is the place where partners can meet formally or informally with colleagues, customers, prospects, and other industry professionals. OPN Specialized partners with OPN Exchange passes can also visit the OPN Video Blogging room to record and share ideas, and at the OPN Information Station you will find consultants available to answer your questions. "For the first time ever we will have a full partner conference within OpenWorld. OPN Exchange @ OpenWorld will kick-off on the first Sunday and run the entire week. We'll have over 40 sessions throughout that time and partners will hear from our top development executives, with special sessions dedicated to partnering throughout. It's going to be a phenomenal event, and we look forward to seeing our partners there." Judson Althoff, SVP, Oracle Worldwide Alliances & Channels and Embedded Sales So if you haven't done so already, please register for Oracle PartnerNetwork Exchange @ OpenWorld today or add OPN Exchange to your existing registration for just $100 through My Account. And if you have any further questions regarding partner activities at Oracle OpenWorld, please don't hesitate to contact the Oracle PartnerNetwork team at [email protected] will be on hand to share the very latest information about: Oracle's SPARC Superclusters: the latest Engineered Systems from Oracle, delivering radically improved performance, faster deployment and greatly reduced operational costs for mixed database and enterprise application consolidation Oracle's SPARC T4 servers: with the newly developed T4 processor and Oracle Solaris providing up to five times the single threaded performance and better overall system throughput for expanded application versatility Oracle Database Appliance: a new way to take advantage of the world's most popular database, Oracle Database 11g, in a single, easy-to-deploy and manage system. It's a complete package engineered to deliver simple, reliable and affordable database services to small and medium size businesses and departmental systems. All hardware and software components are supported together and offer customers unique pay-as-you-grow software licensing to quickly scale from two to 24 processor cores without incurring the costs and downtime usually associated with hardware upgrades Oracle Exalogic: the world's only integrated cloud machine, featuring server hardware and middleware software engineered together for maximum performance with minimum set-up and operational cost Oracle Exadata Database Machine: the only database machine that provides extreme performance for both data warehousing and online transaction processing (OLTP) applications, making it the ideal platform for consolidating onto grids or private clouds. It is a complete package of servers, storage, networking and software that is massively scalable, secure and redundant Oracle Sun ZFS Storage Appliances: providing enterprise-class NAS performance, price-performance, manageability and TCO by combining third-generation software with high-performance controllers, flash-based caches and disks Oracle Pillar Axiom Quality-of-Service: confidently consolidate storage for multiple applications into a single datacentre storage solution Oracle Solaris 11: delivering secure enterprise cloud deployments with the ability to run hundreds of virtual application with no overhead and co-engineered with other Oracle software products to provide the highest levels of security, manageability and performance Oracle Enterprise Manager 12c: Oracle's integrated enterprise IT management product, providing the industry's only complete, integrated and business-driven enterprise cloud management solution Oracle VM 3.0: the latest release of Oracle's server virtualisation and management solution, helping to move datacentres beyond server consolidation to improve application deployment and management. Register today and ensure your place at the Extreme Performance Tour! Extreme Performance Tour events are free to attend, but places are limited. To make sure that you don't miss out, please visit Oracle's Extreme Performance Tour website, select the city that you'd be interest in attending an event in, and then click on the 'Register Now' button for that city to secure your interest. Each individual city page also contains more in-depth information about your local event, including logistics, agenda and maybe even a preview of VIP guest speakers. -- Oracle OpenWorld 2010 Whether you attended Oracle OpenWorld 2009 or not, don't forget to save the date now for Oracle OpenWorld 2010. The event will be held a little earlier next year, from 19th-23rd September, so please don't miss out. With thousands of sessions and hundreds of exhibits and demos already lined up, there's no better place to learn how to optimise your existing systems, get an inside line on upcoming technology breakthroughs, and meet with your partner peers, Oracle strategists and even the developers responsible for the products and services that help you get better results for your end customers. Register Now for Oracle OpenWorld 2010! Perhaps you are interested in learning more about Oracle OpenWorld 2010, but don't wish to register at this time? Great! Please just enter your contact information here and we will contact you at a later date. How to Exhibit at Oracle OpenWorld 2010 Sponsorship Opportunities at Oracle OpenWorld 2010 Advertising Opportunities at Oracle OpenWorld 2010 -- Back to the welcome page

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• Migrating from SQL Trace to Extended Events

  - by extended_events

  In SQL Server codenamed “Denali” we are moving our diagnostic tracing capabilities forward by building a system on top of Extended Events. With every new system you face the specter of migration which is always a bit of a hassle. I’m obviously motivated to see everyone move their diagnostic tracing systems over to the new extended events based system, so I wanted to make sure we lowered the bar for the migration process to help ease your trials. In my initial post on Denali CTP 1 I described a couple tables that we created that will help map the existing SQL Trace Event Classes to the equivalent Extended Events events. In this post I’ll describe the tables in a bit more details, explain the relationship between the SQL Trace objects (Event Class & Column) and Extended Event objects (Events & Actions) and at the end provide some sample code for a managed stored procedure that will take an existing SQL Trace session (eg. a trace that you can see in sys.Traces) and converts it into event session DDL. Can you relate? In some ways, SQL Trace and Extended Events is kind of like the Standard and Metric measuring systems in the United States. If you spend too much time trying to figure out how to convert between the two it will probably make your head hurt. It’s often better to just use the new system without trying to translate between the two. That said, people like to relate new things to the things they’re comfortable with, so, with some trepidation, I will now explain how these two systems are related to each other. First, some terms… SQL Trace is made up of Event Classes and Columns. The Event Class occurs as the result of some activity in the database engine, for example, SQL:Batch Completed fires when a batch has completed executing on the server. Each Event Class can have any number of Columns associated with it and those Columns contain the data that is interesting about the Event Class, such as the duration or database name. In Extended Events we have objects named Events, EventData field and Actions. The Event (some people call this an xEvent but I’ll stick with Event) is equivalent to the Event Class in SQL Trace since it is the thing that occurs as the result of some activity taking place in the server. An  EventData field (from now on I’ll just refer to these as fields) is a piece of information that is highly correlated with the event and is always included as part of the schema of an Event. An Action is something that can be associated with any Event and it will cause some additional “action” to occur when ever the parent Event occurs. Actions can do a number of different things for example, there are Actions that collect additional data and, take memory dumps. When mapping SQL Trace onto Extended Events, Columns are covered by a combination of both fields and Actions. Knowing exactly where a Column is covered by a field and where it is covered by an Action is a bit of an art, so we created the mapping tables to make you an Artist without the years of practice. Let me draw you a map. Event Mapping The table dbo.trace_xe_event_map exists in the master database with the following structure: Column_name Type trace_event_id smallint package_name nvarchar xe_event_name nvarchar By joining this table sys.trace_events using trace_event_id and to the sys.dm_xe_objects using xe_event_name you can get a fair amount of information about how Event Classes are related to Events. The most basic query this lends itself to is to match an Event Class with the corresponding Event. SELECT     t.trace_event_id,     t.name [event_class],     e.package_name,     e.xe_event_name FROM sys.trace_events t INNER JOIN dbo.trace_xe_event_map e     ON t.trace_event_id = e.trace_event_id There are a couple things you’ll notice as you peruse the output of this query: For the most part, the names of Events are fairly close to the original Event Class; eg. SP:CacheMiss == sp_cache_miss, and so on. We’ve mostly stuck to a one to one mapping between Event Classes and Events, but there are a few cases where we have combined when it made sense. For example, Data File Auto Grow, Log File Auto Grow, Data File Auto Shrink & Log File Auto Shrink are now all covered by a single event named database_file_size_change. This just seemed like a “smarter” implementation for this type of event, you can get all the same information from this single event (grow/shrink, Data/Log, Auto/Manual growth) without having multiple different events. You can use Predicates if you want to limit the output to just one of the original Event Class measures. There are some Event Classes that did not make the cut and were not migrated. These fall into two categories; there were a few Event Classes that had been deprecated, or that just did not make sense, so we didn’t migrate them. (You won’t find an Event related to mounting a tape – sorry.) The second class is bigger; with rare exception, we did not migrate any of the Event Classes that were related to Security Auditing using SQL Trace. We introduced the SQL Audit feature in SQL Server 2008 and that will be the compliance and auditing feature going forward. Doing this is a very deliberate decision to support separation of duties for DBAs. There are separate permissions required for SQL Audit and Extended Events tracing so you can assign these tasks to different people if you choose. (If you’re wondering, the permission for Extended Events is ALTER ANY EVENT SESSION, which is covered by CONTROL SERVER.) Action Mapping The table dbo.trace_xe_action_map exists in the master database with the following structure: Column_name Type trace_column_id smallint package_name nvarchar xe_action_name nvarchar You can find more details by joining this to sys.trace_columns on the trace_column_id field. SELECT     c.trace_column_id,     c.name [column_name],     a.package_name,     a.xe_action_name FROM sys.trace_columns c INNER JOIN    dbo.trace_xe_action_map a     ON c.trace_column_id = a.trace_column_id If you examine this list, you’ll notice that there are relatively few Actions that map to SQL Trace Columns given the number of Columns that exist. This is not because we forgot to migrate all the Columns, but because much of the data for individual Event Classes is included as part of the EventData fields of the equivalent Events so there is no need to specify them as Actions. Putting it all together If you’ve spent a bunch of time figuring out the inner workings of SQL Trace, and who hasn’t, then you probably know that the typically set of Columns you find associated with any given Event Class in SQL Profiler is not fix, but is determine by the contents of the table sys.trace_event_bindings. We’ve used this table along with the mapping tables to produce a list of Event + Action combinations that duplicate the SQL Profiler Event Class definitions using the following query, which you can also find in the Books Online topic How To: View the Extended Events Equivalents to SQL Trace Event Classes. USE MASTER; GO SELECT DISTINCT    tb.trace_event_id,    te.name AS 'Event Class',    em.package_name AS 'Package',    em.xe_event_name AS 'XEvent Name',    tb.trace_column_id,    tc.name AS 'SQL Trace Column',    am.xe_action_name as 'Extended Events action' FROM (sys.trace_events te LEFT OUTER JOIN dbo.trace_xe_event_map em    ON te.trace_event_id = em.trace_event_id) LEFT OUTER JOIN sys.trace_event_bindings tb    ON em.trace_event_id = tb.trace_event_id LEFT OUTER JOIN sys.trace_columns tc    ON tb.trace_column_id = tc.trace_column_id LEFT OUTER JOIN dbo.trace_xe_action_map am    ON tc.trace_column_id = am.trace_column_id ORDER BY te.name, tc.name As you might imagine, it’s also possible to map an existing trace definition to the equivalent event session by judicious use of fn_trace_geteventinfo joined with the two mapping tables. This query extracts the list of Events and Actions equivalent to the trace with ID = 1, which is most likely the Default Trace. You can find this query, along with a set of other queries and steps required to migrate your existing traces over to Extended Events in the Books Online topic How to: Convert an Existing SQL Trace Script to an Extended Events Session. USE MASTER; GO DECLARE @trace_id int SET @trace_id = 1 SELECT DISTINCT el.eventid, em.package_name, em.xe_event_name AS 'event'    , el.columnid, ec.xe_action_name AS 'action' FROM (sys.fn_trace_geteventinfo(@trace_id) AS el    LEFT OUTER JOIN dbo.trace_xe_event_map AS em       ON el.eventid = em.trace_event_id) LEFT OUTER JOIN dbo.trace_xe_action_map AS ec    ON el.columnid = ec.trace_column_id WHERE em.xe_event_name IS NOT NULL AND ec.xe_action_name IS NOT NULL You’ll notice in the output that the list doesn’t include any of the security audit Event Classes, as I wrote earlier, those were not migrated. But wait…there’s more! If this were an infomercial there’d by some obnoxious guy next to me blogging “Well Mike…that’s pretty neat, but I’m sure you can do more. Can’t you make it even easier to migrate from SQL Trace?”  Needless to say, I’d blog back, in an overly excited way, “You bet I can' obnoxious blogger side-kick!” What I’ve got for you here is a Extended Events Team Blog only special – this tool will not be sold in any store; it’s a special offer for those of you reading the blog. I’ve wrapped all the logic of pulling the configuration information out of an existing trace and and building the Extended Events DDL statement into a handy, dandy CLR stored procedure. Once you load the assembly and register the procedure you just supply the trace id (from sys.traces) and provide a name for the event session. Run the procedure and out pops the DDL required to create an equivalent session. Any aspects of the trace that could not be duplicated are included in comments within the DDL output. This procedure does not actually create the event session – you need to copy the DDL out of the message tab and put it into a new query window to do that. It also requires an existing trace (but it doesn’t have to be running) to evaluate; there is no functionality to parse t-sql scripts. I’m not going to spend a bunch of time explaining the code here – the code is pretty well commented and hopefully easy to follow. If not, you can always post comments or hit the feedback button to send us some mail. Sample code: TraceToExtendedEventDDL   Installing the procedure Just in case you’re not familiar with installing CLR procedures…once you’ve compile the assembly you can load it using a script like this: -- Context to master USE master GO -- Create the assembly from a shared location. CREATE ASSEMBLY TraceToXESessionConverter FROM 'C:\Temp\TraceToXEventSessionConverter.dll' WITH PERMISSION_SET = SAFE GO -- Create a stored procedure from the assembly. CREATE PROCEDURE CreateEventSessionFromTrace @trace_id int, @session_name nvarchar(max) AS EXTERNAL NAME TraceToXESessionConverter.StoredProcedures.ConvertTraceToExtendedEvent GO Enjoy! -Mike

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• Building the Ultimate SharePoint 2010 Development Environment

  - by Manesh Karunakaran

  It’s been more than a month since SharePoint 2010 RTMed. And a lot of people have downloaded and set up their very own SharePoint 2010 development rigs. And quite a few people have written blogs about setting up good development environments, there is even an MSDN article on it. Two of the blogs worth noting are from MVPs Sahil Malik and Wictor Wilén. Make sure that you check these out as well. Part of the bad side-effects of being a geek is the need to do the technical stuff the best way possible (pragmatic or otherwise), but the problem with this is that what is considered “best” is relative. Precisely the reason why you are reading this post now. Most of the posts that I read are out dated/need updations or are using the wrong OS’es or virtualization solutions (again, opinions vary) or using them the wrong way. Here’s a developer’s view of Building the Ultimate SharePoint 2010 Development Rig. If you are a sales guy, it’s time to close this window. Confusion 1: Which Host Operating System and Virtualization Solution to use? This point has been beaten to death in numerous blog posts in the past, if you have time to invest, read this excellent post by our very own SharePoint Joel on this subject. But if you are planning to build the Ultimate Development Rig, then Windows Server 2008 R2 with Hyper-V is the option that you should be looking at. I have been using this as my primary OS for about 6-7 months now, and I haven’t had any Driver issue or Application compatibility issue. In my experience all the Windows 7 drivers work fine with WIN2008 R2 also. You can enable Aero for eye candy (and the Windows 7 look and feel) and except for a few things like the Hibernation support (which a can be enabled if you really want it), Windows Server 2008 R2, is the best Workstation OS that I have used till date. But frankly the answer to this question of which OS to use depends primarily on one question - Are you willing to change your primary OS? If the answer to that is ‘Yes’, then Windows 2008 R2 with Hyper-V is the best option, if not look at vmWare or VirtualBox, both are equally good. Those who are familiar with a Virtual PC background might prefer Sun VirtualBox. Besides, these provide support for running 64 bit guest machines on 32 bit hosts if the underlying hardware is truly 64 bit. See my earlier post on this. Since we are going to make the ultimate rig, we will use Windows Server 2008 R2 with Hyper-V, for reasons mentioned above. Confusion 2: Should I use a multi-(virtual) server set up? A lot of people use multiple servers for their development environments - like Wictor Wilén is suggesting - one server hosting the Active directory, one hosting SharePoint Server and another one for SQL Server. True, this mimics the production environment the best possible way, but as somebody who has fallen for this set up earlier, I can tell you that you don’t really get anything by doing this. Microsoft has done well to ensure that if you can do it on one machine, you can do it in a farm environment as well. Besides, when you run multiple Server class machine instances in parallel, there are a lot of unwanted processor cycles wasted for no good use. In my personal experience, as somebody who needs to switch between MOSS 2007/SharePoint 2010 environments from time to time, the best possible solution is to Make the host Windows Server 2008 R2 machine your Domain Controller (AD Server) Make all your Virtual Guest OS’es join this domain. Have each Individual Guest OS Image have it’s own local SQL Server instance. The advantages are that you can reuse the users and groups in each of the Guest operating systems, you can manage the users in one place, AD is light weight and doesn't take too much resources on your host machine and also having separate SQL instances for each of the Development images gives you maximum flexibility in terms of configuration, for example your SharePoint rigs can have simpler DB configurations, compared to your MS BI blast pits. Confusion 3: Which Operating System should I use to run SharePoint 2010 Now that’s a no brainer. Use Windows 2008 R2 as your Guest OS. When you are building the ultimate rig, why compromise? If you are planning to run Windows Server 2008 as your Guest OS, there are a few patches that you need to install at different times during the installation, for that follow the steps mentioned here Okay now that we have made our choices, let’s get to the interesting part of building the rig, Step 1: Prepare the host machine – Install Windows Server 2008 R2 Install Windows Server 2008 R2 on your best Desktop/Laptop. If you have read this far, I am quite sure that you are somebody who can install an OS on your own, so go ahead and do that. Make sure that you run the compatibility wizard before you go ahead and nuke your current OS. There are plenty of blogs telling you how to make a good Windows 2008 R2 Workstation that feels and behaves like a Windows 7 machine, follow one and once you are done, head to Step 2. Step 2: Configure the host machine as a Domain Controller Before we begin this, let me tell you, this step is completely optional, you don’t really need to do this, you can simply use the local users on the Guest machines instead, but if this is a much cleaner approach to manage users and groups if you run multiple guest operating systems.  This post neatly explains how to configure your Windows Server 2008 R2 host machine as a Domain Controller. Follow those simple steps and you are good to go. If you are not able to get it to work, try this. Step 3: Prepare the guest machine – Install Windows Server 2008 R2 Open Hyper-V Manager Choose to Create a new Guest Operating system Allocate at least 2 GB of Memory to the Guest OS Choose the Windows 2008 R2 Installation Media Start the Virtual Machine to commence installation. Once the Installation is done, Activate the OS. Step 4: Make the Guest operating systems Join the Domain This step is quite simple, just follow these steps below, Fire up Hyper-V Manager, open your Guest OS Click on Start, and Right click on ‘Computer’ and choose ‘Properties’ On the window that pops-up, click on ‘Change Settings’ On the ‘System Properties’ Window that comes up, Click on the ‘Change’ button Now a window named ‘Computer Name/Domain Changes’ opens up, In the text box titled Domain, type in the Domain name from Step 2. Click Ok and windows will show you the welcome to domain message and ask you to restart the machine, click OK to restart. If the addition to domain fails, that means that you have not set up networking in Hyper-V for the Guest OS to communicate with the Host. To enable it, follow the steps I had mentioned in this post earlier. Step 5: Install SQL Server 2008 R2 on the Guest Machine SQL Server 2008 R2 gets installed with out hassle on Windows Server 2008 R2. SQL Server 2008 needs SP2 to work properly on WIN2008 R2. Also SQL Server 2008 R2 allows you to directly add PowerPivot support to SharePoint. Choose to install in SharePoint Integrated Mode in Reporting Server Configuration. Step 6: Install KB971831 and SharePoint 2010 Pre-requisites Now install the WCF Hotfix for Microsoft Windows (KB971831) from this location, and SharePoint 2010 Pre-requisites from the SP2010 Installation media. Step 7: Install and Configure SharePoint 2010 Install SharePoint 2010 from the installation media, after the installation is complete, you are prompted to start the SharePoint Products and Technologies Configuration Wizard. If you are using a local instance of Microsoft SQL Server 2008, install the Microsoft SQL Server 2008 KB 970315 x64 before starting the wizard. If your development environment uses a remote instance of Microsoft SQL Server 2008 or if it has a pre-existing installation of Microsoft SQL Server 2008 on which KB 970315 x64 has already been applied, this step is not necessary. With the wizard open, do the following: Install SQL Server 2008 KB 970315 x64. After the Microsoft SQL Server 2008 KB 970315 x64 installation is finished, complete the wizard. Alternatively, you can choose not to run the wizard by clearing the SharePoint Products and Technologies Configuration Wizard check box and closing the completed installation dialog box. Install SQL Server 2008 KB 970315 x64, and then manually start the SharePoint Products and Technologies Configuration Wizard by opening a Command Prompt window and executing the following command: C:\Program Files\Common Files\Microsoft Shared Debug\Web Server Extensions\14\BIN\psconfigui.exe The SharePoint Products and Technologies Configuration Wizard may fail if you are using a computer that is joined to a domain but that is not connected to a domain controller. Step 8: Install Visual Studio 2010 and SharePoint 2010 SDK Install Visual Studio 2010 Download and Install the Microsoft SharePoint 2010 SDK Step 9: Install PowerPivot for SharePoint and Configure Reporting Services Pop-In the SQLServer 2008 R2 installation media once again and install PowerPivot for SharePoint. This will get added as another instance named POWERPIVOT. Configure Reporting Services by following the steps mentioned here, if you need to get down to the details on how the integration between SharePoint 2010 and SQL Server 2008 R2 works, see Working Together: SQL Server 2008 R2 Reporting Services Integration in SharePoint 2010 an excellent article by Alan Le Marquand Step 10: Download and Install Sample Databases for Microsoft SQL Server 2008R2 SharePoint 2010 comes with a lot of cool stuff like PerformancePoint Services and BCS, if you need to try these out, you need to have data in your databases. So if you want to save yourself the trouble of creating sample data for your PerformancePoint and BCS experiments, download and install Sample Databases for Microsoft SQL Server 2008R2 from CodePlex. And you are done! Fire up your Visual Studio 2010 and Start Coding away!!

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• Recover Data Like a Forensics Expert Using an Ubuntu Live CD

  - by Trevor Bekolay

  There are lots of utilities to recover deleted files, but what if you can’t boot up your computer, or the whole drive has been formatted? We’ll show you some tools that will dig deep and recover the most elusive deleted files, or even whole hard drive partitions. We’ve shown you simple ways to recover accidentally deleted files, even a simple method that can be done from an Ubuntu Live CD, but for hard disks that have been heavily corrupted, those methods aren’t going to cut it. In this article, we’ll examine four tools that can recover data from the most messed up hard drives, regardless of whether they were formatted for a Windows, Linux, or Mac computer, or even if the partition table is wiped out entirely. Note: These tools cannot recover data that has been overwritten on a hard disk. Whether a deleted file has been overwritten depends on many factors – the quicker you realize that you want to recover a file, the more likely you will be able to do so. Our setup To show these tools, we’ve set up a small 1 GB hard drive, with half of the space partitioned as ext2, a file system used in Linux, and half the space partitioned as FAT32, a file system used in older Windows systems. We stored ten random pictures on each hard drive. We then wiped the partition table from the hard drive by deleting the partitions in GParted. Is our data lost forever? Installing the tools All of the tools we’re going to use are in Ubuntu’s universe repository. To enable the repository, open Synaptic Package Manager by clicking on System in the top-left, then Administration > Synaptic Package Manager. Click on Settings > Repositories and add a check in the box labelled “Community-maintained Open Source software (universe)”. Click Close, and then in the main Synaptic Package Manager window, click the Reload button. Once the package list has reloaded, and the search index rebuilt, search for and mark for installation one or all of the following packages: testdisk, foremost, and scalpel. Testdisk includes TestDisk, which can recover lost partitions and repair boot sectors, and PhotoRec, which can recover many different types of files from tons of different file systems. Foremost, originally developed by the US Air Force Office of Special Investigations, recovers files based on their headers and other internal structures. Foremost operates on hard drives or drive image files generated by various tools. Finally, scalpel performs the same functions as foremost, but is focused on enhanced performance and lower memory usage. Scalpel may run better if you have an older machine with less RAM. Recover hard drive partitions If you can’t mount your hard drive, then its partition table might be corrupted. Before you start trying to recover your important files, it may be possible to recover one or more partitions on your drive, recovering all of your files with one step. Testdisk is the tool for the job. Start it by opening a terminal (Applications > Accessories > Terminal) and typing in: sudo testdisk If you’d like, you can create a log file, though it won’t affect how much data you recover. Once you make your choice, you’re greeted with a list of the storage media on your machine. You should be able to identify the hard drive you want to recover partitions from by its size and label. TestDisk asks you select the type of partition table to search for. In most cases (ext2/3, NTFS, FAT32, etc.) you should select Intel and press Enter. Highlight Analyse and press enter. In our case, our small hard drive has previously been formatted as NTFS. Amazingly, TestDisk finds this partition, though it is unable to recover it. It also finds the two partitions we just deleted. We are able to change their attributes, or add more partitions, but we’ll just recover them by pressing Enter. If TestDisk hasn’t found all of your partitions, you can try doing a deeper search by selecting that option with the left and right arrow keys. We only had these two partitions, so we’ll recover them by selecting Write and pressing Enter. Testdisk informs us that we will have to reboot. Note: If your Ubuntu Live CD is not persistent, then when you reboot you will have to reinstall any tools that you installed earlier. After restarting, both of our partitions are back to their original states, pictures and all. Recover files of certain types For the following examples, we deleted the 10 pictures from both partitions and then reformatted them. PhotoRec Of the three tools we’ll show, PhotoRec is the most user-friendly, despite being a console-based utility. To start recovering files, open a terminal (Applications > Accessories > Terminal) and type in: sudo photorec To begin, you are asked to select a storage device to search. You should be able to identify the right device by its size and label. Select the right device, and then hit Enter. PhotoRec asks you select the type of partition to search. In most cases (ext2/3, NTFS, FAT, etc.) you should select Intel and press Enter. You are given a list of the partitions on your selected hard drive. If you want to recover all of the files on a partition, then select Search and hit enter. However, this process can be very slow, and in our case we only want to search for pictures files, so instead we use the right arrow key to select File Opt and press Enter. PhotoRec can recover many different types of files, and deselecting each one would take a long time. Instead, we press “s” to clear all of the selections, and then find the appropriate file types – jpg, gif, and png – and select them by pressing the right arrow key. Once we’ve selected these three, we press “b” to save these selections. Press enter to return to the list of hard drive partitions. We want to search both of our partitions, so we highlight “No partition” and “Search” and then press Enter. PhotoRec prompts for a location to store the recovered files. If you have a different healthy hard drive, then we recommend storing the recovered files there. Since we’re not recovering very much, we’ll store it on the Ubuntu Live CD’s desktop. Note: Do not recover files to the hard drive you’re recovering from. PhotoRec is able to recover the 20 pictures from the partitions on our hard drive! A quick look in the recup_dir.1 directory that it creates confirms that PhotoRec has recovered all of our pictures, save for the file names. Foremost Foremost is a command-line program with no interactive interface like PhotoRec, but offers a number of command-line options to get as much data out of your had drive as possible. For a full list of options that can be tweaked via the command line, open up a terminal (Applications > Accessories > Terminal) and type in: foremost –h In our case, the command line options that we are going to use are: -t, a comma-separated list of types of files to search for. In our case, this is “jpeg,png,gif”. -v, enabling verbose-mode, giving us more information about what foremost is doing. -o, the output folder to store recovered files in. In our case, we created a directory called “foremost” on the desktop. -i, the input that will be searched for files. This can be a disk image in several different formats; however, we will use a hard disk, /dev/sda. Our foremost invocation is: sudo foremost –t jpeg,png,gif –o foremost –v –i /dev/sda Your invocation will differ depending on what you’re searching for and where you’re searching for it. Foremost is able to recover 17 of the 20 files stored on the hard drive. Looking at the files, we can confirm that these files were recovered relatively well, though we can see some errors in the thumbnail for 00622449.jpg. Part of this may be due to the ext2 filesystem. Foremost recommends using the –d command-line option for Linux file systems like ext2. We’ll run foremost again, adding the –d command-line option to our foremost invocation: sudo foremost –t jpeg,png,gif –d –o foremost –v –i /dev/sda This time, foremost is able to recover all 20 images! A final look at the pictures reveals that the pictures were recovered with no problems. Scalpel Scalpel is another powerful program that, like Foremost, is heavily configurable. Unlike Foremost, Scalpel requires you to edit a configuration file before attempting any data recovery. Any text editor will do, but we’ll use gedit to change the configuration file. In a terminal window (Applications > Accessories > Terminal), type in: sudo gedit /etc/scalpel/scalpel.conf scalpel.conf contains information about a number of different file types. Scroll through this file and uncomment lines that start with a file type that you want to recover (i.e. remove the “#” character at the start of those lines). Save the file and close it. Return to the terminal window. Scalpel also has a ton of command-line options that can help you search quickly and effectively; however, we’ll just define the input device (/dev/sda) and the output folder (a folder called “scalpel” that we created on the desktop). Our invocation is: sudo scalpel /dev/sda –o scalpel Scalpel is able to recover 18 of our 20 files. A quick look at the files scalpel recovered reveals that most of our files were recovered successfully, though there were some problems (e.g. 00000012.jpg). Conclusion In our quick toy example, TestDisk was able to recover two deleted partitions, and PhotoRec and Foremost were able to recover all 20 deleted images. Scalpel recovered most of the files, but it’s very likely that playing with the command-line options for scalpel would have enabled us to recover all 20 images. These tools are lifesavers when something goes wrong with your hard drive. If your data is on the hard drive somewhere, then one of these tools will track it down! Similar Articles Productive Geek Tips Recover Deleted Files on an NTFS Hard Drive from a Ubuntu Live CDUse an Ubuntu Live CD to Securely Wipe Your PC’s Hard DriveReset Your Ubuntu Password Easily from the Live CDBackup Your Windows Live Writer SettingsAdding extra Repositories on Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Awe inspiring, inter-galactic theme (Win 7) Case Study – How to Optimize Popular Wordpress Sites Restore Hidden Updates in Windows 7 & Vista Iceland an Insurance Job? Find Downloads and Add-ins for Outlook Recycle !

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• 8 Reasons Why Even Microsoft Agrees the Windows Desktop is a Nightmare

  - by Chris Hoffman

  Let’s be honest: The Windows desktop is a mess. Sure, it’s extremely powerful and has a huge software library, but it’s not a good experience for average people. It’s not even a good experience for geeks, although we tolerate it. Even Microsoft agrees about this. Microsoft’s Surface tablets with Windows RT don’t support any third-party desktop apps. They consider this a feature — users can’t install malware and other desktop junk, so the system will always be speedy and secure. Malware is Still Common Malware may not affect geeks, but it certainly continues to affect average people. Securing Windows, keeping it secure, and avoiding unsafe programs is a complex process. There are over 50 different file extensions that can contain harmful code to keep track of. It’s easy to have theoretical discussions about how malware could infect Mac computers, Android devices, and other systems. But Mac malware is extremely rare, and has  generally been caused by problem with the terrible Java plug-in. Macs are configured to only run executables from identified developers by default, whereas Windows will run everything. Android malware is talked about a lot, but Android malware is rare in the real world and is generally confined to users who disable security protections and install pirated apps. Google has also taken action, rolling out built-in antivirus-like app checking to all Android devices, even old ones running Android 2.3, via Play Services. Whatever the reason, Windows malware is still common while malware for other systems isn’t. We all know it — anyone who does tech support for average users has dealt with infected Windows computers. Even users who can avoid malware are stuck dealing with complex and nagging antivirus programs, especially since it’s now so difficult to trust Microsoft’s antivirus products. Manufacturer-Installed Bloatware is Terrible Sit down with a new Mac, Chromebook, iPad, Android tablet, Linux laptop, or even a Surface running Windows RT and you can enjoy using your new device. The system is a clean slate for you to start exploring and installing your new software. Sit down with a new Windows PC and the system is a mess. Rather than be delighted, you’re stuck reinstalling Windows and then installing the necessary drivers or you’re forced to start uninstalling useless bloatware programs one-by-one, trying to figure out which ones are actually useful. After uninstalling the useless programs, you may end up with a system tray full of icons for ten different hardware utilities anyway. The first experience of using a new Windows PC is frustration, not delight. Yes, bloatware is still a problem on Windows 8 PCs. Manufacturers can customize the Refresh image, preventing bloatware rom easily being removed. Finding a Desktop Program is Dangerous Want to install a Windows desktop program? Well, you’ll have to head to your web browser and start searching. It’s up to you, the user, to know which programs are safe and which are dangerous. Even if you find a website for a reputable program, the advertisements on that page will often try to trick you into downloading fake installers full of adware. While it’s great to have the ability to leave the app store and get software that the platform’s owner hasn’t approved — as on Android — this is no excuse for not providing a good, secure software installation experience for typical users installing typical programs. Even Reputable Desktop Programs Try to Install Junk Even if you do find an entirely reputable program, you’ll have to keep your eyes open while installing it. It will likely try to install adware, add browse toolbars, change your default search engine, or change your web browser’s home page. Even Microsoft’s own programs do this — when you install Skype for Windows desktop, it will attempt to modify your browser settings t ouse Bing, even if you’re specially chosen another search engine and home page. With Microsoft setting such an example, it’s no surprise so many other software developers have followed suit. Geeks know how to avoid this stuff, but there’s a reason program installers continue to do this. It works and tricks many users, who end up with junk installed and settings changed. The Update Process is Confusing On iOS, Android, and Windows RT, software updates come from a single place — the app store. On Linux, software updates come from the package manager. On Mac OS X, typical users’ software updates likely come from the Mac App Store. On the Windows desktop, software updates come from… well, every program has to create its own update mechanism. Users have to keep track of all these updaters and make sure their software is up-to-date. Most programs now have their act together and automatically update by default, but users who have old versions of Flash and Adobe Reader installed are vulnerable until they realize their software isn’t automatically updating. Even if every program updates properly, the sheer mess of updaters is clunky, slow, and confusing in comparison to a centralized update process. Browser Plugins Open Security Holes It’s no surprise that other modern platforms like iOS, Android, Chrome OS, Windows RT, and Windows Phone don’t allow traditional browser plugins, or only allow Flash and build it into the system. Browser plugins provide a wealth of different ways for malicious web pages to exploit the browser and open the system to attack. Browser plugins are one of the most popular attack vectors because of how many users have out-of-date plugins and how many plugins, especially Java, seem to be designed without taking security seriously. Oracle’s Java plugin even tries to install the terrible Ask toolbar when installing security updates. That’s right — the security update process is also used to cram additional adware into users’ machines so unscrupulous companies like Oracle can make a quick buck. It’s no wonder that most Windows PCs have an out-of-date, vulnerable version of Java installed. Battery Life is Terrible Windows PCs have bad battery life compared to Macs, IOS devices, and Android tablets, all of which Windows now competes with. Even Microsoft’s own Surface Pro 2 has bad battery life. Apple’s 11-inch MacBook Air, which has very similar hardware to the Surface Pro 2, offers double its battery life when web browsing. Microsoft has been fond of blaming third-party hardware manufacturers for their poorly optimized drivers in the past, but there’s no longer any room to hide. The problem is clearly Windows. Why is this? No one really knows for sure. Perhaps Microsoft has kept on piling Windows component on top of Windows component and many older Windows components were never properly optimized. Windows Users Become Stuck on Old Windows Versions Apple’s new OS X 10.9 Mavericks upgrade is completely free to all Mac users and supports Macs going back to 2007. Apple has also announced their intention that all new releases of Mac OS X will be free. In 2007, Microsoft had just shipped Windows Vista. Macs from the Windows Vista era are being upgraded to the latest version of the Mac operating system for free, while Windows PCs from the same era are probably still using Windows Vista. There’s no easy upgrade path for these people. They’re stuck using Windows Vista and maybe even the outdated Internet Explorer 9 if they haven’t installed a third-party web browser. Microsoft’s upgrade path is for these people to pay $120 for a full copy of Windows 8.1 and go through a complicated process that’s actaully a clean install. Even users of Windows 8 devices will probably have to pay money to upgrade to Windows 9, while updates for other operating systems are completely free. If you’re a PC geek, a PC gamer, or someone who just requires specialized software that only runs on Windows, you probably use the Windows desktop and don’t want to switch. That’s fine, but it doesn’t mean the Windows desktop is actually a good experience. Much of the burden falls on average users, who have to struggle with malware, bloatware, adware bundled in installers, complex software installation processes, and out-of-date software. In return, all they get is the ability to use a web browser and some basic Office apps that they could use on almost any other platform without all the hassle. Microsoft would agree with this, touting Windows RT and their new “Windows 8-style” app platform as the solution. Why else would Microsoft, a “devices and services” company, position the Surface — a device without traditional Windows desktop programs — as their mass-market device recommended for average people? This isn’t necessarily an endorsement of Windows RT. If you’re tech support for your family members and it comes time for them to upgrade, you may want to get them off the Windows desktop and tell them to get a Mac or something else that’s simple. Better yet, if they get a Mac, you can tell them to visit the Apple Store for help instead of calling you. That’s another thing Windows PCs don’t offer — good manufacturer support. Image Credit: Blanca Stella Mejia on Flickr, Collin Andserson on Flickr, Luca Conti on Flickr     

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• Data Integration 12c Raising the Big Data Roof at Oracle OpenWorld

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} Author: Dain Hansen, Director, Oracle It was an exciting OpenWorld 2013 for us in the Data Integration track. Our theme this year was all about ‘being future ready’ - previewing one of our biggest releases this year: Oracle Data Integration 12c. Just this week we followed up with this preview by announcing the general availability of 12c release for Oracle’s key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} Mark Hurd's keynote on day one set the tone for the Data Integration sessions. Mark focused on big data analytics and the changing consumer expectations. Especially real-time insight is a key theme for Oracle overall and data integration products. In Mark Hurd's keynote we heard from key customers, such as Airbus and Thomson Reuters, how real-time analysis of operational data including machine data creates value, in some cases even saves lives. Thomas Kurian gave a deeper look into Oracle's big data and fast data solutions. In the initial lead Data Integration track session - Brad Adelberg, VP of Development, presented Oracle’s Data Integration 12c product strategy based on key trends from the initial OpenWorld keynotes. Brad talked about how Oracle's data integration products address the new data integration requirements that evolved with cloud computing, big data, and changing consumer expectations and how they set the key themes in our products’ road map. Brad explained why and how fast-time to value, high-performance and future-ready solutions is the top focus areas for product development. If you were not able to attend OpenWorld or this session I recommend reading the white paper: Five New Data Integration Requirements and How to Meet them with Oracle Data Integration, which provides an in-depth look into how Oracle addresses the new trends in the DI market. Following Brad’s session, Nick Wagner provided in depth review of Oracle GoldenGate’s latest features and roadmap. Nick discussed how Oracle GoldenGate’s tight integration with Oracle Database sets the product apart from the competition. We also heard that heterogeneity of the product is still a major focus for GoldenGate’s development and there will be more news on that front when there is a major release. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} After GoldenGate’s product strategy session, Denis Gray from the PM team presented Oracle Data Integrator’s product strategy session, talking about the latest and greatest on ODI. Another good session was delivered by long-time GoldenGate users, Comcast.  Jason Hurd and Amit Patel of Comcast talked about the various use cases they deploy Oracle GoldenGate throughout their enterprise, from database upgrades, feeding reporting systems, to active-active database synchronization.  The Comcast team shared many good tips on how to use GoldenGate for both zero downtime upgrades and active-active replication with conflict management requirement. One of our other important goals we had this year for the Data Integration track at OpenWorld was hearing from our customers. We ended day 1 on just that, with a wonderful award ceremony for Oracle Excellence Awards for Oracle Fusion Middleware Innovation. The ceremony was held in the Yerba Buena Center for the Arts. Congratulations to Royal Bank of Scotland and Yalumba Wine Company, the winners in the Data Integration category. You can find more information on the award and the winners in our previous blog post: 2013 Oracle Excellence Awards for Fusion Middleware Innovation… Selected for their innovation use of Oracle’s Data Integration products; the winners for the Data Integration Category are Royal Bank of Scotland and The Yalumba Wine Company. Congratulations!!! Royal Bank of Scotland’s Market and International Banking division provides clients across the globe with seamless trading and competitive pricing, underpinned by a deep knowledge of risk management across the full spectrum of financial products. They handle millions of transactions daily to keep the lifeblood of their clients’ businesses flowing – whether through payment management solutions or through bespoke trade finance solutions. Royal Bank of Scotland is leveraging Oracle GoldenGate and Oracle Data Integrator along with Oracle Business Intelligence Enterprise Edition and the Oracle Database for a variety of solutions. Mainly, Oracle GoldenGate and Oracle Data Integrator are used to feed their data warehouse – providing a real-time data integration solution that feeds transactional data to their analytics system in minutes to enable improved decision making with timely, accurate data for their business users. Oracle Data Integrator’s in-database transformation capabilities and its ability to integrate with Oracle GoldenGate for real-time data capture is the foundation of this implementation. This solution makes it such that changes happening in the analytics systems are available the same day they are deployed on the operational system with 100% data quality guaranteed. Additionally, the solution has helped to reduce their operational database size from 150GB to 10GB. Impressive! Now what if I told you this solution was built in 3 months and had a less than 6 month return on investment? That’s outstanding! The Yalumba Wine Company is situated in the Barossa Valley of Australia. It is the oldest family owned winery in Australia with a unique way of aging their wines in specially crafted 100 liter barrels. Did you know that “Yalumba” is Aboriginal for “all the land around”? The Yalumba Wine Company is growing rapidly, and was in need of introducing a more modern standard to the existing manufacturing processes to meet globalization demands, overall time-to-market, and better operational efficiency objectives of product development. The Yalumba Wine Company worked with a partner, Bristlecone to develop a unique solution whereby Oracle Data Integrator is leveraged to pull data from Salesforce.com and JD Edwards, in addition to their other pre-existing source systems, for consumption into their data warehouse. They have emphasized the overall ease of developing integration workflows with Oracle Data Integrator. The solution has brought better visibility for the business users, shorter data loading and transformation performance to their data warehouse with rapid incorporation of new data sources, and a solid future-proof foundation for their organization. Moving forward, they plan on leveraging more from Oracle’s Data Integration portfolio. Terrific! In addition to these two customers on Tuesday we featured many other important Oracle Data Integrator and Oracle GoldenGate customers. On Tuesday the GoldenGate panel included: Land O’Lakes, Smuckers, and Veolia Water. Besides giving us yummy nutrition and healthy water, these companies have another aspect in common. They all use GoldenGate to boost their ERP application. Please read the recap by Irem Radzik. On Wednesday, the ODI Panel included: Barry Ralston and Ryan Weber of Infinity Insurance, Paul Stracke of Paychex Inc., and Ian Wall of Vertex Pharmaceuticals for a session filled with interesting projects, use cases and approaches to leveraging Oracle Data Integrator. Please read the recap by Sandrine Riley for more. Thanks to everyone who joined with us and we hope to stay connected! To hear more about our Data Integration12c products join us in an upcoming webcast to learn more. Follow us www.twitter.com/ORCLGoldenGate or goto our website at www.oracle.com/goto/dataintegration

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• Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• Some VS 2010 RC Updates (including patches for Intellisense and Web Designer fixes)

  - by ScottGu

  [In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] We are continuing to make progress on shipping Visual Studio 2010.  I’d like to say a big thank you to everyone who has downloaded and tried out the VS 2010 Release Candidate, and especially to those who have sent us feedback or reported issues with it. This data has been invaluable in helping us find and fix remaining bugs before we ship the final release. Last month I blogged about a patch we released for the VS 2010 RC that fixed a bad intellisense crash issue.  This past week we released two additional patches that you can download and apply to the VS 2010 RC to immediately fix two other common issues we’ve seen people run into: Patch that fixes crashes with Tooltip invocation and when hovering over identifiers The Visual Studio team recently released a second patch that fixes some crashes we’ve seen when tooltips are displayed – most commonly when hovering over an identifier to view a QuickInfo tooltip. You can learn more about this issue from this blog post, and download and apply the patch here. Patch that fixes issues with the Web Forms designer not correctly adding controls to the auto-generated designer files The Visual Web Developer team recently released a patch that fixes issues where web controls are not correctly added to the .designer.cs file associated with the .aspx file – which means they can’t be programmed against in the code-behind file.  This issue is most commonly described as “controls are not being recognized in the code-behind” or “editing existing .aspx files regenerates the .aspx.designer.(vb or cs) file and controls are now missing” or “I can’t embed controls within the Ajax Control Toolkit TabContainer or the <asp:createuserwizard> control”. You can learn more about the issue here, and download the patch that fixes it here. Common Cause of Intellisense and IDE sluggishness on Windows XP, Vista, Win Server 2003/2008 systems Over the last few months we’ve occasionally seen reports of people seeing tremendous slowness when typing and using intellisense within VS 2010 despite running on decent machines.  It took us awhile to track down the cause – but we have found that the common culprit seems to be that these machines don’t have the latest versions of the UIA (Windows Automation) component installed. UIA 3 ships with Windows 7, and is a recommended Windows Update patch on XP and Vista (which is why we didn’t see the problem in our tests – since our machines are patched with all recommended updates).  Many systems (especially on XP) don’t automatically install recommended updates, though, and are running with older versions of UIA. This can cause significant performance slow-downs within the VS 2010 editor when large lists are displayed (for example: with intellisense). If you are running on Windows XP, Vista, or Windows Server 2003 or 2008 and are seeing any performance issues with the editor or IDE, please install the free UIA 3 update that can be downloaded from this page.  If you scroll down the page you’ll find direct links to versions for each OS. Note that we are making improvements to the final release of VS 2010 so that we don’t have big perf issues when UIA 3 isn’t installed – and we are also adding a message within the IDE that will warn you if you don’t have UIA 3 installed and accessibility is activated. Improved Text Rendering with WPF 4 and VS 2010 We recently made some nice changes to WPF 4 which improve the text clarity and text crispness over what was in the VS 2010/.NET 4 Release Candidate.  In particular these changes improve scenarios where you have a dark background with light text. You can learn more about these improvements in this WPF Team blog post.  These changes will be in the final release of VS 2010 and .NET 4. Hope this helps, Scott

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• JavaOne Tutorial Report - JavaFX 2 – A Java Developer’s Guide

  - by Janice J. Heiss

  Oracle Java Technology Evangelist Stephen Chin and Independent Consultant Peter Pilgrim presented a tutorial session intended to help developers get a handle on JavaFX 2. Stephen Chin, a Java Champion, is co-author of the Pro JavaFX Platform 2, while Java Champion Peter Pilgrim is an independent consultant who works out of London.NightHacking with Stephen ChinBefore discussing the tutorial, a note about Chin’s “NightHacking Tour,” wherein from 10/29/12 to 11/11/12, he will be traveling across Europe via motorcycle stopping at JUGs and interviewing Java developers and offering live video streaming of the journey. As he says, “Along the way, I will visit user groups, interviewing interesting folks, and hack on open source projects. The last stop will be the Devoxx conference in Belgium.”It’s a dirty job but someone’s got to do it. His trip will take him from the UK through the Netherlands, Germany, Switzerland, Italy, France, and finally to Devoxx in Belgium. He has interviews lined up with Ben Evans, Trisha Gee, Stephen Coulebourne, Martijn Verburg, Simon Ritter, Bert Ertman, Tony Epple, Adam Bien, Michael Hutterman, Sven Reimers, Andres Almiray, Gerrit Grunewald, Bertrand Boetzmann, Luc Duponcheel, Stephen Janssen, Cheryl Miller, and Andrew Phillips. If you expect to be in Chin’s vicinity at the end of October and in early November, by all means get in touch with him at his site and add your perspective. The more the merrier! Taking the JavaFX PlungeNow to the business at hand. The “JavaFX 2 – A Java Developer’s Guide” tutorial introduced Java developers to the JavaFX 2 platform from the perspective of seasoned Java developers. It demonstrated the breadth of the JavaFX APIs through examples that are built out in the course of the session in an effort to present the basic requirements in using JavaFX to build rich internet applications. Chin began with a quote from Oracle’s Christopher Oliver, the creator of F3, the original version of JavaFX, on the importance of GUIs:“At the end of the day, on the one hand we have computer systems, and on the other, people. Connecting them together, and allowing people to interact with computer systems in a compelling way, requires graphical user interfaces.”Chin explained that JavaFX is about producing an immersive application experience that involves cross-platform animation, video and charting. It can integrate Java, JavaScript and HTML in the same application. The new graphics stack takes advantage of hardware acceleration for 2D and 3D applications. In addition, we can integrate Swing applications using JFXPanel.He reminded attendees that they were building JavaFX apps using pure Java APIs that included builders for declarative construction; in addition, alternative languages can be used for simpler UI creation. In addition, developers can call upon alternative languages such as GroovyFX, ScalaFX and Visage, if they want simpler UI creation. He presented the fundamentals of JavaFX 2.0: properties, lists and binding and then explored primitive, object and FX list collection properties. Properties in JavaFX are observable, lazy and type safe. He then provided an example of property declaration in code.  Pilgrim and Chin explained the architectural structure of JavaFX 2 and its basic properties:JavaFX 2.0 properties – Primitive, Object, and FX List Collection properties. * Primitive Properties* Object Properties* FX List Collection Properties* Properties are:– Observable– Lazy– Type SafeChin and Pilgrim then took attendees through several participatory demos and got deep into the weeds of the code for the two-hour session. At the end, everyone knew a lot more about the inner workings of JavaFX 2.0.

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• Clean Code: A Handbook of Agile Software Craftsmanship – book review

  - by DigiMortal

     Writing code that is easy read and test is not something that is easy to achieve. Unfortunately there are still way too much programming students who write awful spaghetti after graduating. But there is one really good book that helps you raise your code to new level – your code will be also communication tool for you and your fellow programmers. “Clean Code: A Handbook of Agile Software Craftsmanship” by Robert C. Martin is excellent book that helps you start writing the easily readable code. Of course, you are the one who has to learn and practice but using this book you have very good guide that keeps you going to right direction. You can start writing better code while you read this book and you can do it right in your current projects – you don’t have to create new guestbook or some other simple application to start practicing. Take the project you are working on and start making it better! My special thanks to Robert C. Martin I want to say my special thanks to Robert C. Martin for this book. There are many books that teach you different stuff and usually you have markable learning curve to go before you start getting results. There are many books that show you the direction to go and then leave you alone figuring out how to achieve all that stuff you just read about. Clean Code gives you a lot more – the mental tools to use so you can go your way to clean code being sure you will be soon there. I am reading books as much as I have time for it. Clean Code is top-level book for developers who have to write working code. Before anything else take Clean Code and read it. You will never regret your decision. I promise. Fragment of editorial review “Even bad code can function. But if code isn’t clean, it can bring a development organization to its knees. Every year, countless hours and significant resources are lost because of poorly written code. But it doesn’t have to be that way. What kind of work will you be doing? You’ll be reading code—lots of code. And you will be challenged to think about what’s right about that code, and what’s wrong with it. More importantly, you will be challenged to reassess your professional values and your commitment to your craft. Readers will come away from this book understanding How to tell the difference between good and bad code How to write good code and how to transform bad code into good code How to create good names, good functions, good objects, and good classes How to format code for maximum readability How to implement complete error handling without obscuring code logic How to unit test and practice test-driven development This book is a must for any developer, software engineer, project manager, team lead, or systems analyst with an interest in producing better code.” Table of contents Clean code Meaningful names Functions Comments Formatting Objects and data structures Error handling Boundaries Unit tests Classes Systems Emergence Concurrency Successive refinement JUnit internals Refactoring SerialDate Smells and heuristics A Concurrency II org.jfree.date.SerialDate Cross references of heuristics Epilogue Index

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• Windows Azure Use Case: Web Applications

  - by BuckWoody

  This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Many applications have a requirement to be located outside of the organization’s internal infrastructure control. For instance, the company website for a brick-and-mortar retail company may want to post not only static but interactive content to be available to their external customers, and not want the customers to have access inside the organization’s firewall. There are also cases of pure web applications used for a great many of the internal functions of the business. This allows for remote workers, shared customer/employee workloads and data and other advantages. Some firms choose to host these web servers internally, others choose to contract out the infrastructure to an “ASP” (Application Service Provider) or an Infrastructure as a Service (IaaS) company. In any case, the design of these applications often resembles the following: In this design, a server (or perhaps more than one) hosts the presentation function (http or https) access to the application, and this same system may hold the computational aspects of the program. Authorization and Access is controlled programmatically, or is more open if this is a customer-facing application. Storage is either placed on the same or other servers, hosted within an RDBMS or NoSQL database, or a combination of the options, all coded into the application. High-Availability within this scenario is often the responsibility of the architects of the application, and by purchasing more hosting resources which must be built, licensed and configured, and manually added as demand requires, although some IaaS providers have a partially automatic method to add nodes for scale-out, if the architecture of the application supports it. Disaster Recovery is the responsibility of the system architect as well. Implementation: In a Windows Azure Platform as a Service (PaaS) environment, many of these architectural considerations are designed into the system. The Azure “Fabric” (not to be confused with the Azure implementation of Application Fabric - more on that in a moment) is designed to provide scalability. Compute resources can be added and removed programmatically based on any number of factors. Balancers at the request-level of the Fabric automatically route http and https requests. The fabric also provides High-Availability for storage and other components. Disaster recovery is a shared responsibility between the facilities (which have the ability to restore in case of catastrophic failure) and your code, which should build in recovery. In a Windows Azure-based web application, you have the ability to separate out the various functions and components. Presentation can be coded for multiple platforms like smart phones, tablets and PC’s, while the computation can be a single entity shared between them. This makes the applications more resilient and more object-oriented, and lends itself to a SOA or Distributed Computing architecture. It is true that you could code up a similar set of functionality in a traditional web-farm, but the difference here is that the components are built into the very design of the architecture. The API’s and DLL’s you call in a Windows Azure code base contains components as first-class citizens. For instance, if you need storage, it is simply called within the application as an object.  Computation has multiple options and the ability to scale linearly. You also gain another component that you would either have to write or bolt-in to a typical web-farm: the Application Fabric. This Windows Azure component provides communication between applications or even to on-premise systems. It provides authorization in either person-based or claims-based perspectives. SQL Azure provides relational storage as another option, and can also be used or accessed from on-premise systems. It should be noted that you can use all or some of these components individually. Resources: Design Strategies for Scalable Active Server Applications - http://msdn.microsoft.com/en-us/library/ms972349.aspx  Physical Tiers and Deployment  - http://msdn.microsoft.com/en-us/library/ee658120.aspx

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• Clustering for Mere Mortals (Pt2)

  - by Geoff N. Hiten

  Planning. I could stop there and let that be the entirety post #2 in this series.  Planning is the single most important element in building a cluster and the Laptop Demo Cluster is no exception.  One of the more awkward parts of actually creating a cluster is coordinating information between Windows Clustering and SQL Clustering.  The dialog boxes show up hours apart, but still have to have matching and consistent information. Excel seems to be a good tool for tracking these settings.  My workbook has four pages: Systems, Storage, Network, and Service Accounts.  The systems page looks like this:   Name Role Software Location East Physical Cluster Node 1 Windows Server 2008 R2 Enterprise Laptop VM West Physical Cluster Node 2 Windows Server 2008 R2 Enterprise Laptop VM North Physical Cluster Node 3 (Future Reserved) Windows Server 2008 R2 Enterprise Laptop VM MicroCluster Cluster Management Interface N/A Laptop VM SQL01 High-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL02 High-Performance Standard-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL03 Standard-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM Note that everything that has a computer name is listed here, whether physical or virtual. Storage looks like this: Storage Name Instance Purpose Volume Path Size (GB) LUN ID Speed Quorum MicroCluster Cluster Quorum Quorum Q: 2     SQL01Anchor SQL01 Instance Anchor SQL01Anchor L: 2     SQL02Anchor SQL02 Instance Anchor SQL02Anchor M: 2     SQL01Data1 SQL01 SQL Data SQL01Data1 L:\MountPoints\SQL01Data1 2     SQL02Data1 SQL02 SQL Data SQL02Data1 M:\MountPoints\SQL02Data1       Starting at the left is the name used in the storage array.  It is important to rename resources at each level, whether it is Storage, LUN, Volume, or disk folder.  Otherwise, troubleshooting things gets complex and difficult.  You want to be able to glance at a resource at any level and see where it comes from and what it is connected to. Networking is the same way:   System Network VLAN  IP Subnet Mask Gateway DNS1 DNS2 East Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 East Heartbeat Cluster2   255.255.255.0       West Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 West Heartbeat Cluster2   255.255.255.0       North Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 North Heartbeat Cluster2   255.255.255.0       SQL01 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       SQL02 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       One hallmark of a poorly planned and implemented cluster is a bunch of "Local Network Connection #n" entries in the network settings page.  That lets me know that somebody didn't care about the long-term supportabaility of the cluster.  This can be critically important with Hyper-V Clusters and their high NIC counts.  Final page:   Instance Service Name Account Password Domain OU SQL01 SQL Server SVCSQL01 Baseline22 MicroAD Service Accounts SQL01 SQL Agent SVCSQL01 Baseline22 MicroAD Service Accounts SQL02 SQL Server SVC_SQL02 Baseline22 MicroAD Service Accounts SQL02 SQL Agent SVC_SQL02 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Server SVC_SQL03 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Agent SVC_SQL03 Baseline22 MicroAD Service Accounts             Installation Account           administrator            Yes.  I write down the account information.  I secure the file via NTFS, but I don't want to fumble around looking for passwords when it comes time to rebuild a node. Always fill out the workbook COMPLETELY before installing anything.  The whole point is to have everything you need at your fingertips before you begin.  The install experience is so much better and more productive with this information in place.

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• Why Haven’t NFC Payments Taken Off?

  - by David Dorf

  With the EMV 2015 milestone approaching rapidly, there’s been renewed interest in smartcards, those credit cards with an embedded computer chip.  Back in 1996 I was working for a vendor helping Visa introduce a stored-value smartcard to the US.  Visa Cash was debuted at the 1996 Olympics in Atlanta, and I firmly believed it was the beginning of a cashless society.  (I later worked on MasterCard’s system called Mondex, from the UK, which debuted the following year in Manhattan). But since you don’t have a Visa Cash card in your wallet, it’s obvious the project never took off.  It was convenient for consumers, faster for merchants, and more cost-effective for banks, so why did it fail?  All emerging payment systems suffer from the chicken-and-egg dilemma.  Consumers won’t carry the cards if few merchants accept them, and merchants won’t install the terminals if few consumers have cards. Today’s emerging payment providers are in a similar pickle.  There has to be enough value for all three constituents – consumers, merchants, banks – to change the status quo.  And it’s not enough to exceed the value, it’s got to be a leap in value, because people generally resist change.  ATMs and transit cards are great examples of this, and airline kiosks and self-checkout systems are to a lesser extent. Although Google Wallet and ISIS, the two leading NFC payment platforms in the US, have shown strong commitment, there’s been very little traction.  Yes, I can load my credit card number into my phone then tap to pay, but what was the incremental value over swiping my old card?  For it to be a leap in value, it has to offer more than just payment, which I can do very easily today.  The other two ingredients are thought to be loyalty programs and digital coupons, but neither Google nor ISIS really did them well. Of course a large portion of the mobile phone market doesn’t even support NFC thanks to Apple, and since it’s not in their best interest that situation is unlikely to change.  Another issue is getting access to the “secure element,” the chip inside the phone where accounts numbers can be held securely.  Telco providers and handset manufacturers own that area, and they’re not willing to share with banks.  (Host Card Emulation, which has been endorsed by MasterCard and Visa, might be a solution.) Square recently gave up on its wallet, and MCX (the group of retailers trying to create a mobile payment platform) is very slow out of the gate.  That leaves PayPal and a slew of smaller companies trying to introduce easier ways to pay. But is it really so cumbersome to carry and swipe (soon to insert) a credit card?  Aren’t there more important problems to solve in the retail customer experience?  Maybe Apple will come up with some novel way to use iBeacons and fingerprint identification to make payments, but for now I think we need to focus on upgrading to Chip-and-PIN and tightening security.  In the meantime, NFC payments will continue to struggle.

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• Bancassurers Seek IT Solutions to Support Distribution Model

  - by [email protected]

  Oracle Insurance's director of marketing for EMEA, John Sinclair, attended the third annual Bancassurance Forum in Vienna last month. He reports that the outlook for bancassurance in EMEA remains positive, despite changing market conditions that have led a number of bancassurers to re-examine their business models. Vienna is at the crossroads between mature Western European markets, where bancassurance is now an established best practice, and more recently tapped Eastern European markets that offer the greatest growth potential. Attendance at the Bancassurance Forum was good, with 87 bancassurance attendees, most in very senior positions in the industry. The conference provided the chance for a lively discussion among bancassurers looking to keep abreast of the latest trends in one of Europe's most successful distribution models for insurance. Even under normal business conditions, there is a great demand for best practice sharing within the industry as there is no standard formula for success.  Each company has to chart its own course and choose the strategies for sales, products development and the structure of ownership that make sense for their business, and as soon as they get it right bancassurers need to adapt the mix to keep up with ever changing regulations, completion and economic conditions.  To optimize the overall relationship between banking and insurance for mutual benefit, a balance needs to be struck between potentially conflicting interests. The banking side of the house is looking for greater wallet share from its customers and the ability to increase profitability by bundling insurance products with higher margins - especially in light of the recent economic crisis, where margins for traditional banking products are low and completion high. The insurance side of the house seeks access to new customers through a complementary distribution channel that is efficient and cost effective. To make the relationship work, it is important that both sides of the same house forge strategic and long term relationships - irrespective of whether the underlying business model is supported by a distribution agreement, cross-ownership or other forms of capital structure. However, this third annual conference was not held under normal business conditions. The conference took place in challenging, yet interesting times. ING's forced spinoff of its insurance operations under pressure by the EU Commission and the troubling losses suffered by Allianz as a result of the Dresdner bank sale were fresh in everyone's mind. One year after markets crashed, there is now enough hindsight to better understand the implications for bancassurance and best practices that are emerging to deal with them. The loan-driven business that has been crucial to bancassurance up till now evaporated during the crisis, leaving bancassurers grappling with how to change their overall strategy from a loan-driven to a more diversified model.  Attendees came to the conference to learn what strategies were working - not only to cope with the market shift, but to take advantage of it as markets pick up. Over the course of 14 customer case studies and numerous analyst presentations, topical issues ranging from getting the business model right to the impact on capital structuring of Solvency II were debated openly. Many speakers alluded to the need to specifically design insurance products with the banking distribution channel in mind, which brings with it specific requirements such as a high degree of standardization to achieve efficiency and reduce training costs. Moreover, products must be engineered to suit end consumers who consider banks a one-stop shop. The importance of IT to the successful implementation of bancassurance strategies was a theme that surfaced regularly throughout the conference.  The cross-selling opportunity - that will ultimately determine the success or failure of any bancassurance model - can only be fully realized through a flexible IT architecture that enables banking and insurance processes to be integrated and presented to front-line staff through a common interface. However, the reality is that most bancassurers have legacy IT systems, which constrain the businesses' ability to implement new strategies to maintaining competitiveness in turbulent times. My colleague Glenn Lottering, who chaired the conference, believes that the primary opportunities for bancassurers to extract value from their IT infrastructure investments lie in distribution management, risk management with the advent of Solvency II, and achieving operational excellence. "Oracle is ideally suited to meet the needs of bancassurance," Glenn noted, "supplying market-leading software for both banking and insurance. Oracle provides adaptive systems that let customers easily integrate hybrid business processes from both worlds while leveraging existing IT infrastructure." Overall, the consensus at the conference was that the outlook for bancassurance in EMEA remains positive, despite changing market conditions that have led a number of bancassurers to re-examine their business models. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.    

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• Offre d’emploi – Job Offer - Montreal

  - by guybarrette

  I’m currently helping a client plan its management systems re-architecture and they are looking to hire a full time .NET developer.  It’s a small 70 people company located in the Old Montreal, you’ll be the sole dev there and you’ll use the latest technologies in re writing their core systems. Here’s the job offer in French: Concepteur de logiciel et programmeur-analyste .NET chevronné (poste permanent à temps plein) Employeur : Traductions Serge Bélair inc. Ville : Montreal QC TRSB, cabinet de traduction en croissance rapide regroupant à l’interne une des équipes de professionnels les plus compétentes et les plus diversifiées du secteur de la traduction au Canada, désire combler le poste de : Le concepteur de logiciel et programmeur-analyste .Net sera responsable de la conception, du développement complet et de l’implantation d’une solution clés en main personnalisée pour répondre aux besoins de l’entreprise. Il réalisera la conception, la programmation, la documentation, les tests, le dépannage et la maintenance du nouveau système de gestion des opérations de l’entreprise utilisant des bases de données et offrant une grande souplesse pour la production de rapports. S’il est nécessaire de faire appel à des fournisseurs ou à des consultants pour la réalisation du projet, il sera responsable de trouver les ressources requises, devra assurer les communications avec ces ressources et voir à l’exécution du travail. Il sera également appelé à mettre à jour et à maintenir les applications actuellement utilisées dans l’entreprise jusqu’à ce que l’application développée puisse être utilisée. Les principales tâches du concepteur et programmeur-analyste chevronné recherché seront les suivantes : Concevoir et développer un nouveau système de gestion des opérations en fonction des besoins d’exploitation de l’entreprise Trouver les ressources externes et internes requises Assurer les communications et le suivi avec des fournisseurs externes (p. ex., programmeurs, analystes ou architectes) Assumer la responsabilité de la mise en place du nouveau système de gestion des opérations Résoudre les problèmes liés au nouveau système de gestion des opérations Assurer le soutien les soirs de semaine et la fin de semaine (au besoin), principalement avec des outils de travail à distance Maintenir la documentation du système de gestion des opérations à jour Exécuter d’autres tâches connexes Exigences Baccalauréat en informatique ou l’équivalent Au moins 5 années d’expérience pertinente 2 ans et plus d'expérience en programmation C# Excellente connaissance en programmation d’applications Web avec bases de données Excellente connaissance en méthodologie structurée de développement et des techniques de programmation itératives Habiletés à procéder à la récolte d’informations ainsi que la rédaction de documents d’analyse Spécialisations techniques Essentielle - Design et programmation orientée objet avec C#, ASP.NET, .NET Framework 3.5, AJAX Importante - Silverlight 3, WCF, LINQ, SQL Server, Team Foundation Server Atout - Entity Framework, MVC, jQuery, MySQL, QuickBooks, Suite d’outils Telerik Technologies utilisées C# 4.0, Visual Studio 2010, Team Foundation Server 2010, LINQ, ASP.NET, ASP.NET MVC, jQuery, WCF, Silverlight 4, SQL Server 2008, MySQL, QuickBooks, Suite d’outils Telerik Qualités recherchées Bilinguisme oral et écrit Sens élevé des responsabilités Autonomie Sens de l’initiative Volonté de dépassement Leadership et aptitudes à la prise de décisions Motivation élevée Minutie et souci du détail Bon sens de l’organisation Souplesse et bonne capacité d’adaptation au changement Une expérience antérieure du développement de logiciel avec flux de processus et modules de facturation, de l’établissement de ponts entre des bases de données de types différents (Quickbooks et SQL p. ex.) et des outils d’aide à la traduction serait un atout important. Excellentes conditions de travail : salaire et avantages sociaux très concurrentiels, milieu de travail stimulant dans un environnement agréable, dans le Vieux-Montréal. Faire parvenir votre CV et votre lettre de motivation à [email protected] TRSB 276, rue Saint-Jacques, bureau 900 Montréal (Québec) H2Y 1N3 L’usage du générique masculin a pour seul but d’alléger le texte et d’en faciliter la lecture. var addthis_pub="guybarrette";

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• Reconciling the Boy Scout Rule and Opportunistic Refactoring with code reviews

  - by t0x1n

  I am a great believer in the Boy Scout Rule: Always check a module in cleaner than when you checked it out." No matter who the original author was, what if we always made some effort, no matter how small, to improve the module. What would be the result? I think if we all followed that simple rule, we'd see the end of the relentless deterioration of our software systems. Instead, our systems would gradually get better and better as they evolved. We'd also see teams caring for the system as a whole, rather than just individuals caring for their own small little part. I am also a great believer in the related idea of Opportunistic Refactoring: Although there are places for some scheduled refactoring efforts, I prefer to encourage refactoring as an opportunistic activity, done whenever and wherever code needs to cleaned up - by whoever. What this means is that at any time someone sees some code that isn't as clear as it should be, they should take the opportunity to fix it right there and then - or at least within a few minutes Particularly note the following excerpt from the refactoring article: I'm wary of any development practices that cause friction for opportunistic refactoring ... My sense is that most teams don't do enough refactoring, so it's important to pay attention to anything that is discouraging people from doing it. To help flush this out be aware of any time you feel discouraged from doing a small refactoring, one that you're sure will only take a minute or two. Any such barrier is a smell that should prompt a conversation. So make a note of the discouragement and bring it up with the team. At the very least it should be discussed during your next retrospective. Where I work, there is one development practice that causes heavy friction - Code Review (CR). Whenever I change anything that's not in the scope of my "assignment" I'm being rebuked by my reviewers that I'm making the change harder to review. This is especially true when refactoring is involved, since it makes "line by line" diff comparison difficult. This approach is the standard here, which means opportunistic refactoring is seldom done, and only "planned" refactoring (which is usually too little, too late) takes place, if at all. I claim that the benefits are worth it, and that 3 reviewers will work a little harder (to actually understand the code before and after, rather than look at the narrow scope of which lines changed - the review itself would be better due to that alone) so that the next 100 developers reading and maintaining the code will benefit. When I present this argument my reviewers, they say they have no problem with my refactoring, as long as it's not in the same CR. However I claim this is a myth: (1) Most of the times you only realize what and how you want to refactor when you're in the midst of your assignment. As Martin Fowler puts it: As you add the functionality, you realize that some code you're adding contains some duplication with some existing code, so you need to refactor the existing code to clean things up... You may get something working, but realize that it would be better if the interaction with existing classes was changed. Take that opportunity to do that before you consider yourself done. (2) Nobody is going to look favorably at you releasing "refactoring" CRs you were not supposed to do. A CR has a certain overhead and your manager doesn't want you to "waste your time" on refactoring. When it's bundled with the change you're supposed to do, this issue is minimized. The issue is exacerbated by Resharper, as each new file I add to the change (and I can't know in advance exactly which files would end up changed) is usually littered with errors and suggestions - most of which are spot on and totally deserve fixing. The end result is that I see horrible code, and I just leave it there. Ironically, I feel that fixing such code not only will not improve my standings, but actually lower them and paint me as the "unfocused" guy who wastes time fixing things nobody cares about instead of doing his job. I feel bad about it because I truly despise bad code and can't stand watching it, let alone call it from my methods! Any thoughts on how I can remedy this situation ?

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• What’s the Difference Between Succession Management and Talent Reviews?

  - by HCM-Oracle

  By Marcie Van Houten Is there a difference or are they pieces of one holistic strategic talent process? And can you have one without the other?  First, let me give a quick definition of each.  Succession planning (or management) is about creating succession slates or talent pools in support of a critical job or position or sets thereof. And then using those plans to help mitigate risk and plan talent needs for the organization.  Talent reviews (known by other names often) are sets of meetings where managers and executives come together to review, discuss and often heatedly debate the merits and potential of their employees, and then place and sometimes calibrate that talent on a performance to potential matrix.  These are some of the most strategic conversations happening in conference rooms across the globe. I speak with a lot of organizations about their practices in this area and the answers to these questions are as varied and nuanced as there are organizations thinking about them.  Some are passionate about their talent review processes and have a very evolved and thoughtful approach.  They really know their people, where their talent is, and the opportunities they plan to offer them.  And to them that is their succession process.  They may never create a slate of named candidates for a job or assign employees to formal talent pools.   On the flip side there are other organizations that create slates and slates and often multiple talent pools to support their strategic positions.  Through these, they are able to mitigate the risk associated with having a key player leave their organization.  And for them, that is their succession process.  Some will start from the lower levels of their organization and roll up their succession plans, while other organizations only cover their top 200 executives and key positions with plans.  And then there are organizations that leverage some of all of these.  Ultimately, the goals are to increase employee engagement, reduce talent-related risk, ensure the right talent is aligned to the strategic initiatives and to drive business value.  The approaches are as unique as the organizations they represent and the business opportunities they are looking to seize upon.   And that's ok.  It's great in fact. Because one thing that is common is the recognition that the need to know your people and align your top talent to the future needs of the organization is mission critical. Sure, there are a set of commonly recognized best practices and guiding principles for all of this.  There is no one right or perfect answer.  And that is what makes this all so much darn fun.  With Talent Review and Succession Management from Oracle HCM Cloud, we’ve blended the ability to support your strategic talent review conversations with both succession plans and talent pools allowing for one very seamless and interactive process. So whether you create a lot of succession plans, only focus on talent pools, have a robust talent review process, or all of the above, Oracle has you covered. I’m looking forward to spending time with our customers at the upcoming OHUG Global Conference 2014 happening June 9-13 in Las Vegas.  It’s an opportunity for me to talk to customers about their business and how they are doing strategic talent processes like talent reviews and succession.  I hope to see you there. Marcie Van Houten brings over 20 years of management consulting, information systems and human capital management experience to her role as director of product strategy at Oracle. Ms. Van Houten has spent the past several years at Oracle working closely with customers to help drive the direction of the company's talent and succession management applications. Additionally, she spent nine years at PeopleSoft as Director of Information Systems leading human capital management implementation projects. Marcie Van Houten lives in Walnut Creek, California, and holds a MBA from Southern Methodist University in Dallas, Texas.  You can follow her on Twitter: @MarcieVH

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• Extend Your Applications Your Way: Oracle OpenWorld Live Poll Results

  - by Applications User Experience

  Lydia Naylor, Oracle Applications User Experience Manager At OpenWorld 2012, I attended one of our team’s very exciting sessions: “Extend Your Applications, Your Way”. It was clear that customers were engaged by the topics presented. Not only did we see many heads enthusiastically nodding in agreement during the presentation, and witness a large crowd surround our speakers Killian Evers, Kristin Desmond and Greg Nerpouni afterwards, but we can prove it…with data! Figure 1. Killian Evers, Kristin Desmond, and Greg Nerpouni of Oracle at the OOW 2012 session. At the beginning of our OOW 2012 journey, Greg Nerpouni, Fusion HCM Principal Product Manager, told me he really wanted to get feedback from the audience on our extensibility direction. Initially, we were thinking of doing a group activity at the OOW UX labs events that we hold every year, but Greg was adamant- he wanted “real-time” feedback. So, after a little tinkering, we came up with a way to use an online survey tool, a simple QR code (Quick Response code: a matrix barcode that can include information like URLs and can be read by mobile device cameras), and the audience’s mobile devices to do just that. Figure 2. Actual QR Code for survey Prior to the session, we developed a short survey in Vovici (an online survey tool), with questions to gather feedback on certain points in the presentation, as well as demographic data from our participants. We used Vovici’s feature to generate a mobile HTML version of the survey. At the session, attendees accessed the survey by simply scanning a QR code or typing in a TinyURL (a shorthand web address that is easily accessible through mobile devices). Killian, Kristin and Greg paused at certain points during the session and asked participants to answer a few survey questions about what they just presented. Figure 3. Session survey deployed on a mobile phone The nice thing about Vovici’s survey tool is that you can see the data real-time as participants are responding to questions - so we knew during the session that not only was our direction on track but we were hitting the mark and fulfilling Greg’s request. We planned on showing the live polling results to the audience at the end of the presentation but it ran just a little over time, and we were gently nudged out of the room by the session attendants. We’ve included a quick summary below and this link to the full results for your enjoyment. Figure 4. Most important extensions to Fusion Applications So what did participants think of our direction for extensibility? A total of 94% agreed that it was an improvement upon their current process. The vast majority, 80%, concurred that the extensibility model accounts for the major roles involved: end user, business systems analyst and programmer. Attendees suggested a few supporting roles such as systems administrator, data architect and integrator. Customers and partners in the audience verified that Oracle‘s Fusion Composers allow them to make changes in the most common areas they need to: user interface, business processes, reporting and analytics. Integrations were also suggested. All top 10 things customers can do on a page rated highly in importance, with all but two getting an average rating above 4.4 on a 5 point scale. The kinds of layout changes our composers allow customers to make align well with customers’ needs. The most common were adding columns to a table (94%) and resizing regions and drag and drop content (both selected by 88% of participants). We want to thank the attendees of the session for allowing us another great opportunity to gather valuable feedback from our customers! If you didn’t have a chance to attend the session, we will provide a link to the OOW presentation when it becomes available.

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• How To Quickly Reboot Directly from Windows 7 to XP, Vista, or Ubuntu

  - by The Geek

  One of the biggest annoyances with a dual-boot system is having to wait for your PC to reboot to select the operating system you want to switch to, but there’s a simple piece of software that can make this process easier. This guest article was written by Ryan Dozier from the Doztech tech blog. With a small piece of software called iReboot we can skip the above step all together and instantly reboot into the operating system we want right from Windows. Their description says: “Instead of pressing restart, waiting for Windows to shut down, waiting for your BIOS to post, then selecting the operating system you want to boot into (within the bootloader time-limit!); you just select that entry from iReboot and let it do the rest!” Don’t worry about iReboot reconfiguring  your bootloader or any dual boot configuration you have. iReboot will only boot the selected operating system once and go back to your default settings. Using iReboot iReboot is quick and easy to install. Just download it, link below, run through the setup and select the default configuration. iReboot will automatically figure out what operating systems you have installed and appear in the taskbar. Go over to the taskbar and right click on the iReboot icon and select which operating system you want to reboot into. This method will add a check mark on the operating system you want to boot into. On your next reboot the system will automatically load your choice and skip the Windows Boot Manager. If you want to reboot automatically just select “Reboot on Selection” in the iReboot menu.   To be even more productive, you can install iReboot into each Windows operating system to quickly access the others with a few simple clicks.   iReboot does not work in Linux so you will have to reboot manually. Then wait for the Windows Boot Manager to load and select your operating system.   Conclusion iReboot works on  Windows XP, Windows Vista,  and Windows 7 as well as 64 bit versions of these operating systems. Unfortunately iReboot is only available for Windows but you can still use its functionality in Windows to quickly boot up your Linux machine. A simple reboot in Linux will take you back to Windows Boot Manager. Download iReboot from neosmart.net Editor’s note: We’ve not personally tested this software over at How-To Geek, but Neosmart, the author of the software, generally makes quality stuff. Still, you might want to test it out on a test machine first. If you’ve got any experience with this software, please be sure to let your fellow readers know in the comments. Similar Articles Productive Geek Tips Restart the Ubuntu Gnome User Interface QuicklyKeyboard Ninja: 21 Keyboard Shortcut ArticlesTest Your Computer’s Memory Using Windows Vista Memory Diagnostic ToolEnable or Disable UAC From the Windows 7 / Vista Command LineSet Windows as Default OS when Dual Booting Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily QuicklyCode Provides Cheatsheets & Other Programming Stuff Download Free MP3s from Amazon

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• SPARC T5-8 Servers EMEA Acceleration Promotion for Partners

  - by mseika

  Dear all We are pleased to announce the EMEA T5-8 Acceleration Promotion, a price promotion that, for a limited time, makes the T5-8 server available to our EMEA partners at a very attractive discount. Why the SPARC T5-8 server Oracle's SPARC servers running Oracle Solaris are ideal for mission-critical applications requiring high performance, best-in-class availability, and unmatched scalability on all application tiers. SPARC servers include built-in virtualization, systems management, and security at no additional cost. Designed for applications that demand the highest performance and 24x7 availability. Oracle's SPARC T5-8 server is the fastest and the most advanced, scalable midrange server in the Oracle portfolio. The Oracle SPARC T5-8 server is in the sweet spot of the UNIX midrange, and directly competing with IBM P770(+) and P780(+) systems, with a 7x price advantage (see official Oracle press release) over a similarly configured P780 system! What are we offering Effective immediately, the fully-configured T5-8 server is available to VADs with a 38% discount off price list: this is 8 additional points on top of the standard 30% contractual discount. The promo will be communicated to VADs and VARs, and VADs are expected to pass the additional discount through to the VARs. Resellers will be encouraged to use this attractive price to position T5-8 versus the competition, accelerate T5-8 sales, and use the increased margin to offer additional services to their end users - thus expanding their footprint within their customers and making the T5-8 business proposition even more compelling. This is a unique opportunity for partners to expand their base and beat the competition with a 7x price advantage over a similarly configured IBM P780. This price promotion is only available to OPN Partners, and is valid until November 30, 2013. What's in it for Partners  More competitive price More customer budget available for more projects: attach migration services, training, ... Opportunity to attach Storage, and additional Software Higher win rate Additional Details The promotion is valid for the existing configurations of T5-8 with 8 CPU and different memory configurations, including all X-options that are part of the system and ordered at the same time. 8% additional discount to the VAD on full T5-8 - Including X-Options: Cat V (30% + 8% additional): System, CPU, Memory, Disks, Ethernet Cat U (22% + 8% additional): Infiniband HCA Cat W (30% + 8% additional): FC/SAS HBA / FCoE CNA Partner eligibilty criteria Standard requirements apply. Partners must: be an OPN member in good standing, at Gold level or above meet the Resale criteria in the SPARC T-Series servers Knowledge Zone have a right to distribute hardware via the Full Use Distribution Agreement, with Hardware Addendum if applicable. Order process The promotion is available until November 30, 2013. VADs place the order via Oracle Partner Store. A request for extra-discount has to be raised in advance using the standard process for available configs: input the configuration apply the suggested discounts submit the request in the request documentation, please refer to EMEA T5-8 FY14H1 Channel Promotion as approved in GDMT GT-EB2-Q413-107C This promotion is only valid for the T5-8 configurations stated in this announcement. Any change, or additional products / items not listed explicitly, can be ordered at the same time and will follow standard approval process. Key contacts Your local A&C organization For questions on EMEA Partner Programs for Servers: Giuseppe Facchetti For questions on the T5-8 product: Martin de Jong Best regards, Olivier Tordo Senior Director, Sales & Strategy, Hardware SolutionsEMEA Alliances & Channels Paul Flannery Senior Director, EMEA Servers Product Management

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• SPARC T5-8 Servers EMEA Acceleration Promotion for Partners

  - by mseika

  Dear all We are pleased to announce the EMEA T5-8 Acceleration Promotion, a price promotion that, for a limited time, makes the T5-8 server available to our EMEA partners at a very attractive discount. Why the SPARC T5-8 server Oracle's SPARC servers running Oracle Solaris are ideal for mission-critical applications requiring high performance, best-in-class availability, and unmatched scalability on all application tiers. SPARC servers include built-in virtualization, systems management, and security at no additional cost. Designed for applications that demand the highest performance and 24x7 availability. Oracle's SPARC T5-8 server is the fastest and the most advanced, scalable midrange server in the Oracle portfolio. The Oracle SPARC T5-8 server is in the sweet spot of the UNIX midrange, and directly competing with IBM P770(+) and P780(+) systems, with a 7x price advantage (see official Oracle press release) over a similarly configured P780 system! What are we offering Effective immediately, the fully-configured T5-8 server is available to VADs with a 38% discount off price list: this is 8 additional points on top of the standard 30% contractual discount. The promo will be communicated to VADs and VARs, and VADs are expected to pass the additional discount through to the VARs. Resellers will be encouraged to use this attractive price to position T5-8 versus the competition, accelerate T5-8 sales, and use the increased margin to offer additional services to their end users - thus expanding their footprint within their customers and making the T5-8 business proposition even more compelling. This is a unique opportunity for partners to expand their base and beat the competition with a 7x price advantage over a similarly configured IBM P780. This price promotion is only available to OPN Partners, and is valid until November 30, 2013. What's in it for Partners  More competitive price More customer budget available for more projects: attach migration services, training, ... Opportunity to attach Storage, and additional Software Higher win rate Additional Details The promotion is valid for the existing configurations of T5-8 with 8 CPU and different memory configurations, including all X-options that are part of the system and ordered at the same time. 8% additional discount to the VAD on full T5-8 - Including X-Options: Cat V (30% + 8% additional): System, CPU, Memory, Disks, Ethernet Cat U (22% + 8% additional): Infiniband HCA Cat W (30% + 8% additional): FC/SAS HBA / FCoE CNA Partner eligibilty criteria Standard requirements apply. Partners must: be an OPN member in good standing, at Gold level or above meet the Resale criteria in the SPARC T-Series servers Knowledge Zone have a right to distribute hardware via the Full Use Distribution Agreement, with Hardware Addendum if applicable. Order process The promotion is available until November 30, 2013. VADs place the order via Oracle Partner Store. A request for extra-discount has to be raised in advance using the standard process for available configs: input the configuration apply the suggested discounts submit the request in the request documentation, please refer to EMEA T5-8 FY14H1 Channel Promotion as approved in GDMT GT-EB2-Q413-107C This promotion is only valid for the T5-8 configurations stated in this announcement. Any change, or additional products / items not listed explicitly, can be ordered at the same time and will follow standard approval process. Key contacts Your local A&C organization For questions on EMEA Partner Programs for Servers: Giuseppe Facchetti For questions on the T5-8 product: Martin de Jong Best regards, Olivier Tordo Senior Director, Sales & Strategy, Hardware SolutionsEMEA Alliances & Channels Paul Flannery Senior Director, EMEA Servers Product Management

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• SPARC T5-8 Servers EMEA Acceleration Promotion for Partners

  - by mseika

  Dear all We are pleased to announce the EMEA T5-8 Acceleration Promotion, a price promotion that, for a limited time, makes the T5-8 server available to our EMEA partners at a very attractive discount. Why the SPARC T5-8 server Oracle's SPARC servers running Oracle Solaris are ideal for mission-critical applications requiring high performance, best-in-class availability, and unmatched scalability on all application tiers. SPARC servers include built-in virtualization, systems management, and security at no additional cost. Designed for applications that demand the highest performance and 24x7 availability. Oracle's SPARC T5-8 server is the fastest and the most advanced, scalable midrange server in the Oracle portfolio. The Oracle SPARC T5-8 server is in the sweet spot of the UNIX midrange, and directly competing with IBM P770(+) and P780(+) systems, with a 7x price advantage (see official Oracle press release) over a similarly configured P780 system! What are we offering Effective immediately, the fully-configured T5-8 server is available to VADs with a 38% discount off price list: this is 8 additional points on top of the standard 30% contractual discount. The promo will be communicated to VADs and VARs, and VADs are expected to pass the additional discount through to the VARs. Resellers will be encouraged to use this attractive price to position T5-8 versus the competition, accelerate T5-8 sales, and use the increased margin to offer additional services to their end users - thus expanding their footprint within their customers and making the T5-8 business proposition even more compelling. This is a unique opportunity for partners to expand their base and beat the competition with a 7x price advantage over a similarly configured IBM P780. This price promotion is only available to OPN Partners, and is valid until November 30, 2013. What's in it for Partners  More competitive price More customer budget available for more projects: attach migration services, training, ... Opportunity to attach Storage, and additional Software Higher win rate Additional Details The promotion is valid for the existing configurations of T5-8 with 8 CPU and different memory configurations, including all X-options that are part of the system and ordered at the same time. 8% additional discount to the VAD on full T5-8 - Including X-Options: Cat V (30% + 8% additional): System, CPU, Memory, Disks, Ethernet Cat U (22% + 8% additional): Infiniband HCA Cat W (30% + 8% additional): FC/SAS HBA / FCoE CNA Partner eligibilty criteria Standard requirements apply. Partners must: be an OPN member in good standing, at Gold level or above meet the Resale criteria in the SPARC T-Series servers Knowledge Zone have a right to distribute hardware via the Full Use Distribution Agreement, with Hardware Addendum if applicable. Order process The promotion is available until November 30, 2013. VADs place the order via Oracle Partner Store. A request for extra-discount has to be raised in advance using the standard process for available configs: input the configuration apply the suggested discounts submit the request in the request documentation, please refer to EMEA T5-8 FY14H1 Channel Promotion as approved in GDMT GT-EB2-Q413-107C This promotion is only valid for the T5-8 configurations stated in this announcement. Any change, or additional products / items not listed explicitly, can be ordered at the same time and will follow standard approval process. Key contacts Your local A&C organization For questions on EMEA Partner Programs for Servers: Giuseppe Facchetti For questions on the T5-8 product: Martin de Jong Best regards, Olivier Tordo Senior Director, Sales & Strategy, Hardware SolutionsEMEA Alliances & Channels Paul Flannery Senior Director, EMEA Servers Product Management

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• SPARC T5-8 Servers EMEA Acceleration Promotion for Partners

  - by mseika

  Dear all We are pleased to announce the EMEA T5-8 Acceleration Promotion, a price promotion that, for a limited time, makes the T5-8 server available to our EMEA partners at a very attractive discount. Why the SPARC T5-8 server Oracle's SPARC servers running Oracle Solaris are ideal for mission-critical applications requiring high performance, best-in-class availability, and unmatched scalability on all application tiers. SPARC servers include built-in virtualization, systems management, and security at no additional cost. Designed for applications that demand the highest performance and 24x7 availability. Oracle's SPARC T5-8 server is the fastest and the most advanced, scalable midrange server in the Oracle portfolio. The Oracle SPARC T5-8 server is in the sweet spot of the UNIX midrange, and directly competing with IBM P770(+) and P780(+) systems, with a 7x price advantage (see official Oracle press release) over a similarly configured P780 system! What are we offering Effective immediately, the fully-configured T5-8 server is available to VADs with a 38% discount off price list: this is 8 additional points on top of the standard 30% contractual discount. The promo will be communicated to VADs and VARs, and VADs are expected to pass the additional discount through to the VARs. Resellers will be encouraged to use this attractive price to position T5-8 versus the competition, accelerate T5-8 sales, and use the increased margin to offer additional services to their end users - thus expanding their footprint within their customers and making the T5-8 business proposition even more compelling. This is a unique opportunity for partners to expand their base and beat the competition with a 7x price advantage over a similarly configured IBM P780. This price promotion is only available to OPN Partners, and is valid until November 30, 2013. What's in it for Partners  More competitive price More customer budget available for more projects: attach migration services, training, ... Opportunity to attach Storage, and additional Software Higher win rate Additional Details The promotion is valid for the existing configurations of T5-8 with 8 CPU and different memory configurations, including all X-options that are part of the system and ordered at the same time. 8% additional discount to the VAD on full T5-8 - Including X-Options: Cat V (30% + 8% additional): System, CPU, Memory, Disks, Ethernet Cat U (22% + 8% additional): Infiniband HCA Cat W (30% + 8% additional): FC/SAS HBA / FCoE CNA Partner eligibilty criteria Standard requirements apply. Partners must: be an OPN member in good standing, at Gold level or above meet the Resale criteria in the SPARC T-Series servers Knowledge Zone have a right to distribute hardware via the Full Use Distribution Agreement, with Hardware Addendum if applicable. Order process The promotion is available until November 30, 2013. VADs place the order via Oracle Partner Store. A request for extra-discount has to be raised in advance using the standard process for available configs: input the configuration apply the suggested discounts submit the request in the request documentation, please refer to EMEA T5-8 FY14H1 Channel Promotion as approved in GDMT GT-EB2-Q413-107C This promotion is only valid for the T5-8 configurations stated in this announcement. Any change, or additional products / items not listed explicitly, can be ordered at the same time and will follow standard approval process. Key contacts Your local A&C organization For questions on EMEA Partner Programs for Servers: Giuseppe Facchetti For questions on the T5-8 product: Martin de Jong Best regards, Olivier Tordo Senior Director, Sales & Strategy, Hardware SolutionsEMEA Alliances & Channels Paul Flannery Senior Director, EMEA Servers Product Management

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• A quick look at: sys.dm_os_buffer_descriptors

  - by Jonathan Allen

  SQL Server places data into cache as it reads it from disk so as to speed up future queries. This dmv lets you see how much data is cached at any given time and knowing how this changes over time can help you ensure your servers run smoothly and are adequately resourced to run your systems. This dmv gives the number of cached pages in the buffer pool along with the database id that they relate to: USE [tempdb] GO SELECT COUNT(*) AS cached_pages_count , CASE database_id WHEN 32767 THEN 'ResourceDb' ELSE DB_NAME(database_id) END AS Database_name FROM sys.dm_os_buffer_descriptors GROUP BY DB_NAME(database_id) , database_id ORDER BY cached_pages_count DESC; This gives you results which are quite useful, but if you add a new column with the code: …to convert the pages value to show a MB value then they become more relevant and meaningful. To see how your server reacts to queries, start up SSMS and connect to a test server and database – mine is called AdventureWorks2008. Make sure you start from a know position by running: -- Only run this on a test server otherwise your production server's-- performance may drop off a cliff and your phone will start ringing. DBCC DROPCLEANBUFFERS GO Now we can run a query that would normally turn a DBA’s hair white: USE [AdventureWorks2008] go SELECT * FROM [Sales].[SalesOrderDetail] AS sod INNER JOIN [Sales].[SalesOrderHeader] AS soh ON [sod].[SalesOrderID] = [soh].[SalesOrderID] …and then check our cache situation: A nice low figure – not! Almost 2000 pages of data in cache equating to approximately 15MB. Luckily these tables are quite narrow; if this had been on a table with more columns then this could be even more dramatic. So, let’s make our query more efficient. After resetting the cache with the DROPCLEANBUFFERS and FREEPROCCACHE code above, we’ll only select the columns we want and implement a WHERE predicate to limit the rows to a specific customer. SELECT [sod].[OrderQty] , [sod].[ProductID] , [soh].[OrderDate] , [soh].[CustomerID] FROM [Sales].[SalesOrderDetail] AS sod INNER JOIN [Sales].[SalesOrderHeader] AS soh ON [sod].[SalesOrderID] = [soh].[SalesOrderID] WHERE [soh].[CustomerID] = 29722 …and check our effect cache: Now that is more sympathetic to our server and the other systems sharing its resources. I can hear you asking: “What has this got to do with logging, Jonathan?” Well, a smart DBA will keep an eye on this metric on their servers so they know how their hardware is coping and be ready to investigate anomalies so that no ‘disruptive’ code starts to unsettle things. Capturing this information over a period of time can lead you to build a picture of how a database relies on the cache and how it interacts with other databases. This might allow you to decide on appropriate schedules for over night jobs or otherwise balance the work of your server. You could schedule this job to run with a SQL Agent job and store the data in your DBA’s database by creating a table with: IF OBJECT_ID('CachedPages') IS NOT NULL DROP TABLE CachedPages CREATE TABLE CachedPages ( cached_pages_count INT , MB INT , Database_Name VARCHAR(256) , CollectedOn DATETIME DEFAULT GETDATE() ) …and then filling it with: INSERT INTO [dbo].[CachedPages] ( [cached_pages_count] , [MB] , [Database_Name] ) SELECT COUNT(*) AS cached_pages_count , ( COUNT(*) * 8.0 ) / 1024 AS MB , CASE database_id WHEN 32767 THEN 'ResourceDb' ELSE DB_NAME(database_id) END AS Database_name FROM sys.dm_os_buffer_descriptors GROUP BY database_id After this has been left logging your system metrics for a while you can easily see how your databases use the cache over time and may see some spikes that warrant your attention. This sort of logging can be applied to all sorts of server statistics so that you can gather information that will give you baseline data on how your servers are performing. This means that when you get a problem you can see what statistics are out of their normal range and target you efforts to resolve the issue more rapidly.

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