Search Results

Search found 8976 results on 360 pages for 'advanced customer'.

Page 90/360 | < Previous Page | 86 87 88 89 90 91 92 93 94 95 96 97  | Next Page >

• Why people don't patch and upgrade?!?

  - by Mike Dietrich

  Discussing the topic "Why Upgrade" or "Why not Upgrade" is not always fun. Actually the arguments repeat from customer to customer. Typically we hear things such as: A PSU or Patch Set introduces new bugs A new PSU or Patch Set introduces new features which lead to risk and require application verification  Patching means risk Patching changes the execution plans Patching requires too much testing Patching is too much work for our DBAs Patching costs a lot of money and doesn't pay out And to be very honest sometimes it's hard for me to stay calm in such discussions. Let's discuss some of these points a bit more in detail. A PSU or Patch Set introduces new bugsWell, yes, that is true as no software containing more than some lines of code is bug free. This applies to Oracle's code as well as too any application or operating system code. But first of all, does that mean you never patch your OS because the patch may introduce new flaws? And second, what is the point of saying "it introduces new bugs"? Does that mean you will never get rid of the mean issues we know about and we fixed already? Scroll down from MOS Note:161818.1 to the patch release you are on, no matter if it's 10.2.0.4 or 11.2.0.3 and check for the Known Issues And Alerts.Will you take responsibility to know about all these issues and refuse to upgrade to 11.2.0.4? I won't. A new PSU or Patch Set introduces new featuresOk, we can discuss that. Offering new functionality within a database patch set is a dubious thing. It has advantages such as in 11.2.0.4 where we backported Database Redaction to. But this is something you will only use once you have an Advanced Security license. I interpret that statement I've heard quite often from customers in a different way: People don't want to get surprises such as new behaviour. This certainly gives everybody a hard time. And we've had many examples in the past (SESSION_CACHED_CURSROS in 10.2.0.4,  _DATAFILE_WRITE_ERRORS_CRASH_INSTANCE in 11.2.0.2 and others) where those things weren't documented, not even in the README. Thanks to many friends out there I learned about those as well. So new behaviour is the topic people consider as risky - not really new features. And just to point this out: A PSU never brings in new features or new behaviour by definition! Patching means riskDoes it really mean risk? Yes, there were issues in the past (and sometimes in the present as well) where a patch didn't get installed correctly. But personally I consider it way more risky to not patch. Keep that in mind: The day Oracle publishes an PSU (or CPU) containing security fixes all the great security experts out there go public with their findings as well. So from that day on even my grandma can find out about those issues and try to attack somebody. Now a lot of people say: "My database does not face the internet." And I will answer: "The enemy is sitting already behind your firewalls. And knows potentially about these things." My statement: Not patching introduces way more risk to your environment than patching. Seriously! Patching changes the execution plansDo they really? I agree - there's a very small risk for this happening with Patch Sets. But not with PSUs or CPUs as they contain no optimizer fixes changing behaviour (but they may contain fixes curing wrong-query-result-bugs). But what's the point of a changing execution plan? In Oracle Database 11g it is so simple to be prepared. SQL Plan Management is a free EE feature - so once that occurs you'll put the plan into the Plan Baseline. Basta! Yes, you wouldn't like to get such surprises? Than please use the SQL Performance Analyzer (SPA) from Real Application Testing and you'll detect that easily upfront in minutes. And not to forget this, a plan change can also be very positive!Yes, there's a little risk with a database patchset - and we have many possibilites to detect this before patching. Patching requires too much testingWell, does it really? I have seen in the past 12 years how people test. There are very different efforts and approaches on this. I have seen people spending a hell of money on licenses or on project team staffing. And I have seen people sailing blindly without any tests just going the John-Wayne-approach.Proper tools will allow you to test easily without too much efforts. See the paragraph above. We have used Real Application Testing in so many customer projects reducing the amount of work spend on testing by over 50%. But apart from that at some point you will have to stop testing. If you don't you'll get lost and you'll burn money. There's no 100% guaranty. You will have to deal with a little risk as reaching the final 5% of certainty will cost you the same as it did cost to reach 95%. And doing this will lead to abnormal long product cycles that you'll run behind forever. And this will cost even more money. Patching is too much work for our DBAsPatching is a lot of work. I agree. And it's no fun work. It's boring, annoying. You don't learn much from that. That's why you should try to automate this task. Use the Database's Lifecycle Management Pack. And don't cry about the fact that it costs money. Yes it does. But it will ease the process and you'll save a lot of costs as you don't waste your valuable time with patching. Or use Oracle Database 12c Oracle Multitenant and patch either by unplug/plug or patch an entire container database with all PDBs with one patch in one task. We have customer reference cases proofing it saved them 75% of time, effort and cost since they've used Lifecycle Management Pack. So why don't you use it? Patching costs a lot of money and doesn't pay outWell, see my statements in the paragraph above. And it pays out as flying with a database with 100 known critical flaws in it which are already fixed by Oracle (such as in the Oct 2013 PSU for Oracle Database 12c) will cost ways more in case of failure or even data loss. Bet with me? Let me finally ask you some questions. What cell phone are you using and which OS does it run? Do you have an iPhone 5 and did you upgrade already to iOS 7.0.3? I've just encountered on mine that the alarm (which I rely on when traveling) has gotten now a dependency on the physical switch "sound on/off". If it is switched to "off" physically the alarm rings "silently". What a wonderful example of a behaviour change coming in with a patch set. Will this push you to stay with iOS5 or iOS6? No, because those have security flaws which won't be fixed anymore. What browser are you surfing with? Do you use Mozilla 3.6? Well, congratulations to all the hackers. It will be easy for them to attack you and harm your system. I'd guess you have the auto updater on.  Same for Google Chrome, Safari, IE. Right? -Mike The T.htmtableborders, .htmtableborders td, .htmtableborders th {border : 1px dashed lightgrey ! important;} html, body { border: 0px; } body { background-color: #ffffff; } img, hr { cursor: default }

  Read the article

• Let your Signature Experience drive IT-decision making

  - by Tania Le Voi

  Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

  Read the article

• Writing an optimised and efficient search engine with mySQL and ColdFusion

  - by Mel

  I have a search page with the following scenarios listed below. I was told there was a better way to do it, but not how, and that I am using too many if statements, and that it's prone to causing an error through url manipulation: Search.cfm will processes a search made from a search bar present on all pages, with one search input (titleName). If search.cfm is accessed manually (through URL not through using the simple search bar on all pages) it displays an advanced search form with three inputs (titleName, genreID, platformID) or it evaluates searchResponse variable and decides what to do. If simple search query is blank, has no results, or less than 3 characters it displays an error If advanced search query is blank, has no results, or less than 3 characters it displays an error If any successful search returns results, they come back normally. The top-of-page logic is as follows: <!---SET DEFAULT VARIABLE---> <cfparam name="variables.searchResponse" default=""> <!---CHECK TO SEE IF SIMPLE SEARCH A FORM WAS SUBMITTED AND EXECUTE SEARCH IF IT WAS---> <cfif IsDefined("Form.simpleSearch") AND Len(Trim(Form.titleName)) LTE 2> <cfset variables.searchResponse = "invalidString"> <cfelseif IsDefined("Form.simpleSearch") AND Len(Trim(Form.titleName)) GTE 3> <!---EXECUTE METHOD AND GET DATA---> <cfinvoke component="myComponent" method="simpleSearch" searchString="#Form.titleName#" returnvariable="simpleSearchResult"> <cfset variables.searchResponse = "simpleSearchResult"> </cfif> <!---CHECK IF ANY RECORDS WERE FOUND---> <cfif IsDefined("variables.simpleSearchResult") AND simpleSearchResult.RecordCount IS 0> <cfset variables.searchResponse = "noResult"> </cfif> <!---CHECK IF ADVANCED SEARCH FORM WAS SUBMITTED---> <cfif IsDefined("Form.AdvancedSearch") AND Len(Trim(Form.titleName)) LTE 2> <cfset variables.searchResponse = "invalidString"> <cfelseif IsDefined("Form.advancedSearch") AND Len(Trim(Form.titleName)) GTE 2> <!---EXECUTE METHOD AND GET DATA---> <cfinvoke component="myComponent" method="advancedSearch" returnvariable="advancedSearchResult" titleName="#Form.titleName#" genreID="#Form.genreID#" platformID="#Form.platformID#"> <cfset variables.searchResponse = "advancedSearchResult"> </cfif> <!---CHECK IF ANY RECORDS WERE FOUND---> <cfif IsDefined("variables.advancedSearchResult") AND advancedSearchResult.RecordCount IS 0> <cfset variables.searchResponse = "noResult"> </cfif> I'm using the searchResponse variable to decide what the the page displays, based on the following scenarios: <!---ALWAYS DISPLAY SIMPLE SEARCH BAR AS IT'S PART OF THE HEADER---> <form name="simpleSearch" action="search.cfm" method="post"> <input type="hidden" name="simpleSearch" /> <input type="text" name="titleName" /> <input type="button" value="Search" onclick="form.submit()" /> </form> <!---IF NO SEARCH WAS SUBMITTED DISPLAY DEFAULT FORM---> <cfif searchResponse IS ""> <h1>Advanced Search</h1> <!---DISPLAY FORM---> <form name="advancedSearch" action="search.cfm" method="post"> <input type="hidden" name="advancedSearch" /> <input type="text" name="titleName" /> <input type="text" name="genreID" /> <input type="text" name="platformID" /> <input type="button" value="Search" onclick="form.submit()" /> </form> </cfif> <!---IF SEARCH IS BLANK OR LESS THAN 3 CHARACTERS DISPLAY ERROR MESSAGE---> <cfif searchResponse IS "invalidString"> <cfoutput> <h1>INVALID SEARCH</h1> </cfoutput> </cfif> <!---IF SEARCH WAS MADE BUT NO RESULTS WERE FOUND---> <cfif searchResponse IS "noResult"> <cfoutput> <h1>NO RESULT FOUND</h1> </cfoutput> </cfif> <!---IF SIMPLE SEARCH WAS MADE A RESULT WAS FOUND---> <cfif searchResponse IS "simpleSearchResult"> <cfoutput> <h1>Search Results</h1> </cfoutput> <cfoutput query="simpleSearchResult"> <!---DISPLAY QUERY DATA---> </cfoutput> </cfif> <!---IF ADVANCED SEARCH WAS MADE A RESULT WAS FOUND---> <cfif searchResponse IS "advancedSearchResult"> <cfoutput> <h1>Search Results</h1> <p>Your search for "#Form.titleName#" returned #advancedSearchResult.RecordCount# result(s).</p> </cfoutput> <cfoutput query="advancedSearchResult"> <!---DISPLAY QUERY DATA---> </cfoutput> </cfif> Is my logic a) not efficient because my if statements/is there a better way to do this? And b) Can you see any scenarios where my code can break? I've tested it but I have not been able to find any issues with it. And I have no way of measuring performance. Any thoughts and ideas would be greatly appreciated. Many thanks

  Read the article

• PC hangs and reboots from time to time

  - by Bevor

  Hello, I have a very strange problem: Since I have my new PC, I have always had problems with it. From time to time the computer freezes for some seconds and suddendly reboots by itself. I've had this problem since Ubuntu 9.10. The same with 10.04 and 10.10. That's why I don't think it's a software failure because the problem persist too long. It doesn't have anything to do with what I'm doing at this time. Sometimes I listen to music, sometimes I only use Firefox, sometimes I'm running 2 or 3 VMs, sometimes I watch DVD. So it's not isolatable. I could freeze once a day or once a week. I put the PC to the vendor twice(!). The first time they changed my power supply but the problem persisted. The second time they told me that they made some heavy performance tests 50 hours long but they didn't find anything. (How can that be that I have daily freezes with normal usage). The vendor didn't check the hard discs because they used their own disc with Windows. (So they never checked the Linux installation). Yesterday I made some intensive hard disc scans with "SMART" but no errors were found. I ran memtest for 3 times but no errors found. I already had this problem in my old flat, so I doubt that I has something to do with current fluctuation. I already tried another electrical socket and changed to connector strip but the problem persists. At the moment I removed 2 of the RAMs (2x 2GB). In all I have 6GB, 2x2GB and 2x1GB. Could this difference maybe be a problem? Here is a list of my components. I hope that anybody find something I didn't think about yet. And here a list of my components: 1x AMD Phenom II X4 965 Black Edition, 3,4Ghz, Quad Core, S-AM3, Boxed 2x DDR3-RAM 2048MB, PC3-1333 Mhz, CL9, Kingston ValueRAM 2x DDR3-RAM 1024MB, PC3-1333 Mhz, CL9, Kingston ValueRAM 2x SATA II Seagate Barracuda 7200.12, 1TB 32MB Cache = RAID 1 1x DVD ROM SATA LG DH16NSR, 16x/52x 1x DVD-+R/-+RW SATA LG GH-22NS50 1x Cardreader 18in1 1x PCI-E 2.0 GeForce GTS 250, Retail, 1024MB 1x Power Supply ATX 400 Watt, CHIEFTEC APS-400S, 80 Plus 1x Network card PCI Intel PRO/1000GT 10/100/1000 MBit 1x Mainboard Socket-AM3 ASUS M4A79XTD EVO, ATX lshw: description: Desktop Computer product: System Product Name vendor: System manufacturer version: System Version serial: System Serial Number width: 64 bits capabilities: smbios-2.5 dmi-2.5 vsyscall64 vsyscall32 configuration: boot=normal chassis=desktop uuid=80E4001E-8C00-002C-AA59-E0CB4EBAC29A *-core description: Motherboard product: M4A79XTD EVO vendor: ASUSTeK Computer INC. physical id: 0 version: Rev X.0X serial: MT709CK11101196 slot: To Be Filled By O.E.M. *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 0 version: 0704 (11/25/2009) size: 64KiB capacity: 960KiB capabilities: isa pci pnp apm upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification *-cpu description: CPU product: AMD Phenom(tm) II X4 965 Processor vendor: Advanced Micro Devices [AMD] physical id: 4 bus info: cpu@0 version: AMD Phenom(tm) II X4 965 Processor serial: To Be Filled By O.E.M. slot: AM3 size: 800MHz capacity: 3400MHz width: 64 bits clock: 200MHz capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp x86-64 3dnowext 3dnow constant_tsc rep_good nonstop_tsc extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt npt lbrv svm_lock nrip_save cpufreq *-cache:0 description: L1 cache physical id: 5 slot: L1-Cache size: 512KiB capacity: 512KiB capabilities: pipeline-burst internal varies data *-cache:1 description: L2 cache physical id: 6 slot: L2-Cache size: 2MiB capacity: 2MiB capabilities: pipeline-burst internal varies unified *-cache:2 description: L3 cache physical id: 7 slot: L3-Cache size: 6MiB capacity: 6MiB capabilities: pipeline-burst internal varies unified *-memory description: System Memory physical id: 36 slot: System board or motherboard size: 2GiB *-bank:0 description: DIMM Synchronous 1333 MHz (0.8 ns) product: ModulePartNumber00 vendor: Manufacturer00 physical id: 0 serial: SerNum00 slot: DIMM0 size: 1GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:1 description: DIMM Synchronous 1333 MHz (0.8 ns) product: ModulePartNumber01 vendor: Manufacturer01 physical id: 1 serial: SerNum01 slot: DIMM1 size: 1GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:2 description: DIMM [empty] product: ModulePartNumber02 vendor: Manufacturer02 physical id: 2 serial: SerNum02 slot: DIMM2 *-bank:3 description: DIMM [empty] product: ModulePartNumber03 vendor: Manufacturer03 physical id: 3 serial: SerNum03 slot: DIMM3 *-pci:0 description: Host bridge product: RD780 Northbridge only dual slot PCI-e_GFX and HT1 K8 part vendor: ATI Technologies Inc physical id: 100 bus info: pci@0000:00:00.0 version: 00 width: 32 bits clock: 66MHz *-pci:0 description: PCI bridge product: RD790 PCI to PCI bridge (external gfx0 port A) vendor: ATI Technologies Inc physical id: 2 bus info: pci@0000:00:02.0 version: 00 width: 32 bits clock: 33MHz capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:a000(size=4096) memory:f8000000-fbbfffff ioport:d0000000(size=268435456) *-display description: VGA compatible controller product: G92 [GeForce GTS 250] vendor: nVidia Corporation physical id: 0 bus info: pci@0000:01:00.0 version: a2 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vga_controller bus_master cap_list rom configuration: driver=nvidia latency=0 resources: irq:18 memory:fa000000-faffffff memory:d0000000-dfffffff memory:f8000000-f9ffffff ioport:ac00(size=128) memory:fbbe0000-fbbfffff *-pci:1 description: PCI bridge product: RD790 PCI to PCI bridge (PCI express gpp port C) vendor: ATI Technologies Inc physical id: 6 bus info: pci@0000:00:06.0 version: 00 width: 32 bits clock: 33MHz capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:41 ioport:b000(size=4096) memory:fbc00000-fbcfffff ioport:f6f00000(size=1048576) *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:02:00.0 logical name: eth0 version: 03 serial: e0:cb:4e:ba:c2:9a size: 10MB/s capacity: 1GB/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10MB/s resources: irq:45 ioport:b800(size=256) memory:f6fff000-f6ffffff memory:f6ff8000-f6ffbfff memory:fbcf0000-fbcfffff *-pci:2 description: PCI bridge product: RD790 PCI to PCI bridge (PCI express gpp port D) vendor: ATI Technologies Inc physical id: 7 bus info: pci@0000:00:07.0 version: 00 width: 32 bits clock: 33MHz capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:42 ioport:c000(size=4096) memory:fbd00000-fbdfffff *-firewire description: FireWire (IEEE 1394) product: VT6315 Series Firewire Controller vendor: VIA Technologies, Inc. physical id: 0 bus info: pci@0000:03:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress ohci bus_master cap_list configuration: driver=firewire_ohci latency=0 resources: irq:19 memory:fbdff800-fbdfffff ioport:c800(size=256) *-pci:3 description: PCI bridge product: RD790 PCI to PCI bridge (PCI express gpp port E) vendor: ATI Technologies Inc physical id: 9 bus info: pci@0000:00:09.0 version: 00 width: 32 bits clock: 33MHz capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:43 ioport:d000(size=4096) memory:fbe00000-fbefffff *-ide description: IDE interface product: 88SE6121 SATA II Controller vendor: Marvell Technology Group Ltd. physical id: 0 bus info: pci@0000:04:00.0 version: b2 width: 32 bits clock: 33MHz capabilities: ide pm msi pciexpress bus_master cap_list configuration: driver=pata_marvell latency=0 resources: irq:17 ioport:dc00(size=8) ioport:d880(size=4) ioport:d800(size=8) ioport:d480(size=4) ioport:d400(size=16) memory:fbeffc00-fbefffff *-storage description: SATA controller product: SB700/SB800 SATA Controller [IDE mode] vendor: ATI Technologies Inc physical id: 11 bus info: pci@0000:00:11.0 logical name: scsi0 logical name: scsi2 version: 00 width: 32 bits clock: 66MHz capabilities: storage msi ahci_1.0 bus_master cap_list emulated configuration: driver=ahci latency=64 resources: irq:44 ioport:9000(size=8) ioport:8000(size=4) ioport:7000(size=8) ioport:6000(size=4) ioport:5000(size=16) memory:f7fffc00-f7ffffff *-disk:0 description: ATA Disk product: ST31000528AS vendor: Seagate physical id: 0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: CC38 serial: 9VP3WD9Z size: 931GiB (1TB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=000ad206 *-volume:0 UNCLAIMED description: Linux filesystem partition vendor: Linux physical id: 1 bus info: scsi@0:0.0.0,1 version: 1.0 serial: 81839235-21ea-4853-90a4-814779f49000 size: 972MiB capacity: 972MiB capabilities: primary ext2 initialized configuration: filesystem=ext2 modified=2010-12-06 18:32:58 mounted=2010-11-01 07:05:10 state=unknown *-volume:1 UNCLAIMED description: Linux swap volume physical id: 2 bus info: scsi@0:0.0.0,2 version: 1 serial: 22b881d5-6f5c-484d-94e8-e231896fa91b size: 486MiB capacity: 486MiB capabilities: primary nofs swap initialized configuration: filesystem=swap pagesize=4096 *-volume:2 UNCLAIMED description: EXT3 volume vendor: Linux physical id: 3 bus info: scsi@0:0.0.0,3 version: 1.0 serial: ad5b0daf-11e8-4f8f-8598-4e89da9c0d84 size: 47GiB capacity: 47GiB capabilities: primary journaled extended_attributes large_files recover ext3 ext2 initialized configuration: created=2010-02-16 20:42:29 filesystem=ext3 modified=2010-11-29 17:02:34 mounted=2010-12-06 18:32:50 state=clean *-volume:3 UNCLAIMED description: Extended partition physical id: 4 bus info: scsi@0:0.0.0,4 size: 882GiB capacity: 882GiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume UNCLAIMED description: Linux filesystem partition physical id: 5 capacity: 882GiB *-disk:1 description: ATA Disk product: ST31000528AS vendor: Seagate physical id: 1 bus info: scsi@2:0.0.0 logical name: /dev/sdb version: CC38 serial: 9VP3SCPF size: 931GiB (1TB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=000ad206 *-volume:0 UNCLAIMED description: Linux filesystem partition vendor: Linux physical id: 1 bus info: scsi@2:0.0.0,1 version: 1.0 serial: 81839235-21ea-4853-90a4-814779f49000 size: 972MiB capacity: 972MiB capabilities: primary ext2 initialized configuration: filesystem=ext2 modified=2010-12-06 18:32:58 mounted=2010-11-01 07:05:10 state=unknown *-volume:1 UNCLAIMED description: Linux swap volume physical id: 2 bus info: scsi@2:0.0.0,2 version: 1 serial: 22b881d5-6f5c-484d-94e8-e231896fa91b size: 486MiB capacity: 486MiB capabilities: primary nofs swap initialized configuration: filesystem=swap pagesize=4096 *-volume:2 UNCLAIMED description: EXT3 volume vendor: Linux physical id: 3 bus info: scsi@2:0.0.0,3 version: 1.0 serial: ad5b0daf-11e8-4f8f-8598-4e89da9c0d84 size: 47GiB capacity: 47GiB capabilities: primary journaled extended_attributes large_files recover ext3 ext2 initialized configuration: created=2010-02-16 20:42:29 filesystem=ext3 modified=2010-11-29 17:02:34 mounted=2010-12-06 18:32:50 state=clean *-volume:3 UNCLAIMED description: Extended partition physical id: 4 bus info: scsi@2:0.0.0,4 size: 882GiB capacity: 882GiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume UNCLAIMED description: Linux filesystem partition physical id: 5 capacity: 882GiB *-usb:0 description: USB Controller product: SB700/SB800 USB OHCI0 Controller vendor: ATI Technologies Inc physical id: 12 bus info: pci@0000:00:12.0 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci_hcd latency=64 resources: irq:16 memory:f7ffd000-f7ffdfff *-usb:1 description: USB Controller product: SB700 USB OHCI1 Controller vendor: ATI Technologies Inc physical id: 12.1 bus info: pci@0000:00:12.1 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci_hcd latency=64 resources: irq:16 memory:f7ffe000-f7ffefff *-usb:2 description: USB Controller product: SB700/SB800 USB EHCI Controller vendor: ATI Technologies Inc physical id: 12.2 bus info: pci@0000:00:12.2 version: 00 width: 32 bits clock: 66MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=64 resources: irq:17 memory:f7fff800-f7fff8ff *-usb:3 description: USB Controller product: SB700/SB800 USB OHCI0 Controller vendor: ATI Technologies Inc physical id: 13 bus info: pci@0000:00:13.0 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci_hcd latency=64 resources: irq:18 memory:f7ffb000-f7ffbfff *-usb:4 description: USB Controller product: SB700 USB OHCI1 Controller vendor: ATI Technologies Inc physical id: 13.1 bus info: pci@0000:00:13.1 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci_hcd latency=64 resources: irq:18 memory:f7ffc000-f7ffcfff *-usb:5 description: USB Controller product: SB700/SB800 USB EHCI Controller vendor: ATI Technologies Inc physical id: 13.2 bus info: pci@0000:00:13.2 version: 00 width: 32 bits clock: 66MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=64 resources: irq:19 memory:f7fff400-f7fff4ff *-serial UNCLAIMED description: SMBus product: SBx00 SMBus Controller vendor: ATI Technologies Inc physical id: 14 bus info: pci@0000:00:14.0 version: 3c width: 32 bits clock: 66MHz capabilities: ht cap_list configuration: latency=0 *-ide description: IDE interface product: SB700/SB800 IDE Controller vendor: ATI Technologies Inc physical id: 14.1 bus info: pci@0000:00:14.1 logical name: scsi5 version: 00 width: 32 bits clock: 66MHz capabilities: ide msi bus_master cap_list emulated configuration: driver=pata_atiixp latency=64 resources: irq:16 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ff00(size=16) *-cdrom:0 description: DVD reader product: DVDROM DH16NS30 vendor: HL-DT-ST physical id: 0.0.0 bus info: scsi@5:0.0.0 logical name: /dev/cdrom1 logical name: /dev/dvd1 logical name: /dev/scd0 logical name: /dev/sr0 version: 1.00 capabilities: removable audio dvd configuration: ansiversion=5 status=nodisc *-cdrom:1 description: DVD-RAM writer product: DVDRAM GH22NS50 vendor: HL-DT-ST physical id: 0.1.0 bus info: scsi@5:0.1.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/scd1 logical name: /dev/sr1 version: TN02 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=nodisc *-multimedia description: Audio device product: SBx00 Azalia (Intel HDA) vendor: ATI Technologies Inc physical id: 14.2 bus info: pci@0000:00:14.2 version: 00 width: 64 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: driver=HDA Intel latency=64 resources: irq:16 memory:f7ff4000-f7ff7fff *-isa description: ISA bridge product: SB700/SB800 LPC host controller vendor: ATI Technologies Inc physical id: 14.3 bus info: pci@0000:00:14.3 version: 00 width: 32 bits clock: 66MHz capabilities: isa bus_master configuration: latency=0 *-pci:4 description: PCI bridge product: SBx00 PCI to PCI Bridge vendor: ATI Technologies Inc physical id: 14.4 bus info: pci@0000:00:14.4 version: 00 width: 32 bits clock: 66MHz capabilities: pci subtractive_decode bus_master resources: ioport:e000(size=4096) memory:fbf00000-fbffffff *-network description: Ethernet interface product: 82541PI Gigabit Ethernet Controller vendor: Intel Corporation physical id: 5 bus info: pci@0000:05:05.0 logical name: eth1 version: 05 serial: 00:1b:21:56:f3:60 size: 100MB/s capacity: 1GB/s width: 32 bits clock: 66MHz capabilities: pm pcix bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000 driverversion=7.3.21-k6-NAPI duplex=full firmware=N/A ip=192.168.1.2 latency=64 link=yes mingnt=255 multicast=yes port=twisted pair speed=100MB/s resources: irq:20 memory:fbfe0000-fbffffff memory:fbfc0000-fbfdffff ioport:ec00(size=64) memory:fbfa0000-fbfbffff *-usb:6 description: USB Controller product: SB700/SB800 USB OHCI2 Controller vendor: ATI Technologies Inc physical id: 14.5 bus info: pci@0000:00:14.5 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci_hcd latency=64 resources: irq:18 memory:f7ffa000-f7ffafff *-pci:1 description: Host bridge product: Family 10h Processor HyperTransport Configuration vendor: Advanced Micro Devices [AMD] physical id: 101 bus info: pci@0000:00:18.0 version: 00 width: 32 bits clock: 33MHz *-pci:2 description: Host bridge product: Family 10h Processor Address Map vendor: Advanced Micro Devices [AMD] physical id: 102 bus info: pci@0000:00:18.1 version: 00 width: 32 bits clock: 33MHz *-pci:3 description: Host bridge product: Family 10h Processor DRAM Controller vendor: Advanced Micro Devices [AMD] physical id: 103 bus info: pci@0000:00:18.2 version: 00 width: 32 bits clock: 33MHz *-pci:4 description: Host bridge product: Family 10h Processor Miscellaneous Control vendor: Advanced Micro Devices [AMD] physical id: 104 bus info: pci@0000:00:18.3 version: 00 width: 32 bits clock: 33MHz configuration: driver=k10temp resources: irq:0 *-pci:5 description: Host bridge product: Family 10h Processor Link Control vendor: Advanced Micro Devices [AMD] physical id: 105 bus info: pci@0000:00:18.4 version: 00 width: 32 bits clock: 33MHz *-scsi physical id: 1 bus info: usb@2:3 logical name: scsi8 capabilities: emulated scsi-host configuration: driver=usb-storage *-disk:0 description: SCSI Disk physical id: 0.0.0 bus info: scsi@8:0.0.0 logical name: /dev/sdc *-disk:1 description: SCSI Disk physical id: 0.0.1 bus info: scsi@8:0.0.1 logical name: /dev/sdd *-disk:2 description: SCSI Disk physical id: 0.0.2 bus info: scsi@8:0.0.2 logical name: /dev/sde *-disk:3 description: SCSI Disk physical id: 0.0.3 bus info: scsi@8:0.0.3 logical name: /dev/sdf *-network DISABLED description: Ethernet interface physical id: 1 logical name: vboxnet0 serial: 0a:00:27:00:00:00 capabilities: ethernet physical configuration: broadcast=yes multicast=yes

  Read the article

• How to implement multi-source XSLT mapping in 11g BPEL

  - by [email protected]

  In SOA 11g, you can create a XSLT mapper that uses multiple sources as the input. To implement a multi-source mapper, just follow the instructions below, Drag and drop a Transform Activity to a BPEL process Double-click on the Transform Activity, the Transform dialog window appears. Add source variables by clicking the Add icon and selecting the variable and part of the variable as needed. You can select multiple input variables. The first variable represents the main XML input to the XSL mapping, while additional variables that are added here are defined in the XSL mapping as input parameters. Select the target variable and its part if available. Specify the mapper file name, the default file name is xsl/Transformation_%SEQ%.xsl, where %SEQ% represents the sequence number of the mapper. Click OK, the xls file will be opened in the graphical mode. You can map the sources to the target as usual. Open the mapper source code, you will notice the variable representing the additional source payload, is defined as the input parameter in the map source spec and body<mapSources>    <source type="XSD">      <schema location="../xsd/po.xsd"/>      <rootElement name="PurchaseOrder" namespace="http://www.oracle.com/pcbpel/po"/>    </source>    <source type="XSD">      <schema location="../xsd/customer.xsd"/>      <rootElement name="Customer" namespace="http://www.oracle.com/pcbpel/Customer"/>      <param name="v_customer" />    </source>  </mapSources>...<xsl:param name="v_customer"/> Let's take a look at the BPEL source code used to execute xslt mapper. <assign name="Transform_1">            <bpelx:annotation>                <bpelx:pattern>transformation</bpelx:pattern>            </bpelx:annotation>            <copy>                <from expression="ora:doXSLTransformForDoc('xsl/Transformation_1.xsl',bpws:getVariableData('v_po'),'v_customer',bpws:getVariableData('v_customer'))"/>                <to variable="v_invoice"/>            </copy>        </assign> You will see BPEL uses ora:doXSLTransformForDoc XPath function to execute the XSLT mapper.This function returns the result of  XSLT transformation when the xslt template matching the document. The signature of this function is  ora:doXSLTransformForDoc(template,input, [paramQName, paramValue]*).Wheretemplate is the XSLT mapper nameinput is the string representation of xml input, paramQName is the parameter defined in the xslt mapper as the additional sourceparameterValue is the additional source payload. You can add more sources to the mapper at the later stage, but you have to modify the ora:doXSLTransformForDoc in the BPEL source code and make sure it passes correct parameter and its value pair that reflects the changes in the XSLT mapper.So the best practices are : create the variables before creating the mapping file, therefore you can add multiple sources when you define the transformation in the first place, which is more straightforward than adding them later on. Review ora:doXSLTransformForDoc code in the BPEL source and make sure it passes the correct parameters to the mapper.

  Read the article

• “Query cost (relative to the batch)” <> Query cost relative to batch

  - by Dave Ballantyne

  OK, so that is quite a contradictory title, but unfortunately it is true that a common misconception is that the query with the highest percentage relative to batch is the worst performing.  Simply put, it is a lie, or more accurately we dont understand what these figures mean. Consider the two below simple queries: SELECT * FROM Person.BusinessEntity JOIN Person.BusinessEntityAddress ON Person.BusinessEntity.BusinessEntityID = Person.BusinessEntityAddress.BusinessEntityID go SELECT * FROM Sales.SalesOrderDetail JOIN Sales.SalesOrderHeader ON Sales.SalesOrderDetail.SalesOrderID = Sales.SalesOrderHeader.SalesOrderID After executing these and looking at the plans, I see this : So, a 13% / 87% split ,  but 13% / 87% of WHAT ? CPU ? Duration ? Reads ? Writes ? or some magical weighted algorithm ?  In a Profiler trace of the two we can find the metrics we are interested in. CPU and duration are well out but what about reads (210 and 1935)? To save you doing the maths, though you are more than welcome to, that’s a 90.2% / 9.8% split.  Close, but no cigar. Lets try a different tact.  Looking at the execution plan the “Estimated Subtree cost” of query 1 is 0.29449 and query 2 its 1.96596.  Again to save you the maths that works out to 13.03% and 86.97%, round those and thats the figures we are after.  But, what is the worrying word there ? “Estimated”.  So these are not “actual”  execution costs,  but what’s the problem in comparing the estimated costs to derive a meaning of “Most Costly”.  Well, in the case of simple queries such as the above , probably not a lot.  In more complicated queries , a fair bit. By modifying the second query to also show the total number of lines on each order SELECT *,COUNT(*) OVER (PARTITION BY Sales.SalesOrderDetail.SalesOrderID) FROM Sales.SalesOrderDetail JOIN Sales.SalesOrderHeader ON Sales.SalesOrderDetail.SalesOrderID = Sales.SalesOrderHeader.SalesOrderID The split in percentages is now 6% / 94% and the profiler metrics are : Even more of a discrepancy. Estimates can be out with actuals for a whole host of reasons,  scalar UDF’s are a particular bug bear of mine and in-fact the cost of a udf call is entirely hidden inside the execution plan.  It always estimates to 0 (well, a very small number). Take for instance the following udf Create Function dbo.udfSumSalesForCustomer(@CustomerId integer) returns money as begin Declare @Sum money Select @Sum= SUM(SalesOrderHeader.TotalDue) from Sales.SalesOrderHeader where CustomerID = @CustomerId return @Sum end If we have two statements , one that fires the udf and another that doesn't: Select CustomerID from Sales.Customer order by CustomerID go Select CustomerID,dbo.udfSumSalesForCustomer(Customer.CustomerID) from Sales.Customer order by CustomerID The costs relative to batch is a 50/50 split, but the has to be an actual cost of firing the udf. Indeed profiler shows us : No where even remotely near 50/50!!!! Moving forward to window framing functionality in SQL Server 2012 the optimizer sees ROWS and RANGE ( see here for their functional differences) as the same ‘cost’ too SELECT SalesOrderDetailID,SalesOrderId, SUM(LineTotal) OVER(PARTITION BY salesorderid ORDER BY Salesorderdetailid RANGE unbounded preceding) from Sales.SalesOrderdetail go SELECT SalesOrderDetailID,SalesOrderId, SUM(LineTotal) OVER(PARTITION BY salesorderid ORDER BY Salesorderdetailid Rows unbounded preceding) from Sales.SalesOrderdetail By now it wont be a great display to show you the Profiler trace reads a *tiny* bit different. So moral of the story, Percentage relative to batch can give a rough ‘finger in the air’ measurement, but dont rely on it as fact.

  Read the article

• Value of SOA Specialization interview with Thomas Schaller IPT - part III

  - by Jürgen Kress

  Recognized by Oracle, Preferred by Customers. We had the great opportunity to interview Thomas Schaller – Partner from our SOA Specialized Partner IPT Innovation Process Technology from Switzerland Why did IPT decide to become SOA Specialized? " SOA Specialization is a great branding for IPT. We are the SOA Specialists in the Swiss market, as we focus all our services around SOA. With 65 Swiss consultants focused on SOA Security & SOA Testing & BPM – Business Process Management & BSM – Business Service Modeling the partnership with Oracle as the technology leader in SOA is key, therefore it was important to us to become the first SOA Specialized company in Switzerland. As a result IPT is mentioned by Gartner as one of eight European SOA Consulting Firms and included in „Guide to SOA Consulting and System Integration Service Providers“ Can you describe the marketing activities with Oracle? Once a year we organize the largest SOA Conference in Switzerland “SOA, BPM & Integration Forum 2011“ Oracle is much more than a sponsor for the conference. Jointly we invite our customer base to attend this key event. The sales teams address jointly their most important prospects and customers. Oracle supports us with key speakers who present future directions of the Oracle SOA portfolio like Clemens Utschig-Utschig who presented details about the Complex Event Processing (CEP) solution in 2009 and James Allerton-Austin who presented details about the social BPM solution (BPM) in 2010. Additional our key customers presented their Oracle SOA success stories. How did you team with Oracle around the sales activities? "Sales alignment is key for the successful partnership. When we achieved! SOA Specialization we celebrated jointly with the Oracle and IPT middleware sales team. At the Aperol may interesting discussions resulted in joint opportunities and business. A key section of our joint business planning are marketing and sales activities. Together we define campaign topics and target customers. Matthias Breitschmid our superb Oracle partner manager ensures that the defined sales teams align and start the joint business. Regular we review our joint business plan with the joint management teams and Jürgen Kress our EMEA Oracle Sponsor. It is great to see that both companies profit from each other and we receive leads from Oracle!” Did you get Oracle support to train your consultants in the Oracle SOA Suite? “Enablement is key for us to deliver successful SOA projects. Together with Ralph Bellinghausen from the Oracle Enablement team we defined an Oracle trainings plan for our consultants. The monthly SOA Partner Community newsletter is a great resource to get the latest product updates, webcasts and trainings. As a SOA Specialized partner we get also invited to the SOA Blackbelt trainings, this trainings are hosted by Oracle product management where we get not only first hand information we get also direct access to the developers who can support us in critical project phases. Driven by the customer success we have increased our Oracle SOA practice by more than 200% in the last years!” Why did the customer decide for the IPT SOA offering? “SOA Specialization becomes a brand for customers, it proofs that we have the certified SOA skills and that IPT has delivered successful Oracle SOA projects. Jointly with Oracle and all the support we get from marketing, sales, enablement, support and product management we can ensure our customers to deliver their SOA project successful!” What are the next steps for IPT? “SOA Specialization is a super beneficial for IPT. We are looking forward to our upcoming SOA, BPM & Integration Forum 2011 and prepare to become BPM Specialized. part I Torsten Winterberg, Opitz Consulting & part II Debra Lilley, Fujitsu For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website

  Read the article

• Oracle Database 12 c Training and Certification: What’s in it for Me?

  - by KJones

  Oracle Database 12c has officially launched! Through Oracle University, our expert instructors can introduce you to the features and functions of this new Oracle Database 12c product. Through training courses and certification exam prep seminars, you can build up your database knowledge and apply this knowledge to advance your career. Already an Oracle Database Expert? Why Oracle Database 12c Training is still a Good Idea Oracle is the industry leader for database technology and takes the release of new products very seriously. We continue to listen to customer needs and add features and functionality to address those needs. Oracle Database 12c is no exception. The following areas have been greatly enhanced and should be considered for your additional training or certification: • Database for Cloud Computing • Compression and Information Lifecycle Management (ILM) • Improved Performance & Scalability • Extreme Availability • Security Defense in Depth • Manageability Oracle Certified Database Administrators Reap Career Rewards Becoming an expert user of database technology through Oracle University's certification program widens your skill set to demonstrate your expertise implementing the most advanced database technology available. By doing so, you'll make yourself a more marketable employee and candidate in the job market.  Reasons to Become an Oracle Certified Database Administrator of Oracle Database 12c: • The new Oracle Database 12c certifications emphasize more advanced skills that align with industry standards, resulting in an even more valuable credential for customers and partners. • The Oracle Certified Associate (OCA) for Oracle Database 12c centers upon certification objectives that measure IT professionals' day-to-day skills, along with your ability to manage challenges. • Building upon all of the competencies incorporated into Oracle's Database 12c OCA certification, the Oracle Certified Professional (OCP) for Oracle Database 12c certification includes advanced knowledge and skills required of top-performing database administrators. • The Oracle Certified Master (OCM) for Oracle Database 12c - a very challenging and elite top-level certification - certifies the most highly skilled and experienced database experts. • Oracle offers 12c upgrade paths for existing Oracle Certified Professionals (OCP) and Oracle Certified Masters (OCM). Database 12c Training and Certification: Built with Your Input When creating Oracle Database 12c training courses and certifications, we wanted to know which tasks are most important in a DBA's day-to-day work. Instead of assuming what those tasks might be, we decided to develop a job task analysis survey for DBAs. The response rate from DBAs from around the world was overwhelming! The survey focused on the following key database areas: • DBA Core Essentials • Database Storage • High Availability • Scalability • Networking • Security • Very Large Database Administration • Distributed Databases After conducting this survey, we took this specific feedback and used it to help mold the new Oracle Database 12c training and certification curriculum. The benefit to you? You now have access to Oracle Database 12c courses and certification exams that were created with your specific on-the-job tasks in mind. Explore Oracle Database 12c Training & Certification Today Investing in Oracle Database 12c training courses and certifications will help you develop a great deal of knowledge, experience and expertise. Explore our portfolio of offerings to determine which skills you need as a DBA to get up-to-speed on Oracle Database 12c technology. Questions or comments about the new Oracle Database 12c offerings? Let us know in the comments below. - Diana Gray, Principle Curriculum Product Manager and Raza Siddiqui, Senior Principle Curriculum Product Manager

  Read the article

• Keepin’ It Simple with StorageTek SL150

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Are your customers archive and data protection environments getting out of hand?  Are they looking for a little simplicity in their lives? How about some scalability? Or are they looking for a way to save on capital and operational expenses? If you answered yes to any of these, then  Oracle's new StorageTek SL150 Modular Tape Library is the product for you. It beats the competition in terms of simplicity, scalability and savings, and provides some seriously wallet friendly revenue opportunities for you. If the long-term service annuities on the SL150 aren’t convincing enough, then the resale margins, rebates and follow-on revenue from modular upgrades will be!  The SL150 simplifies StorageTek’s tape portfolio by replacing three products with one scalable solution that  provides an entry point for repeat business within accounts. The SL150 expands your potential storage customer base to smaller companies with low cost, simple upgrades and streamlined management that help alleviate key customer pain points. With the SL150, your customers will be able to simplify growth of their archive and data protection environments with small entry configurations and 10x growth, something that would require multiple box swaps across up to three product categories with competitive products. With the SL150, Oracle can help you provide greater customer satisfaction with  Simplicity, Scalability and Savings! We know you’re probably wondering how you can get started and sell this new and magnificent product… Well, look no further because the only thing you need to do is complete the SL150 Guided Learning Paths (GLPs). For some extra insight, watch the video below on the new StorageTek SL150 modular tape library, and don’t forget to ‘tweet’ this post, and share it on Facebook to spread the good news! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Wishing you Simplicity, Scalability and Savings, The OPN Communications Team

  Read the article

• They may block off Howard Street—but Oracle OpenWorld is a two-way street.

  - by Oracle Accelerate for Midsize Companies

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 by Jim Lein, Sr. Director, Oracle Accelerate for Midsize Companies “Engineered to Inform and Inspire”—that’s the theme of Oracle OpenWorld 2012. In early October, tens of thousands of attendees will descend on the streets of San Francisco because they share one thing in common: the desire to learn more about Oracle. You might think that’s the way we, Oracle employees, look at this event—as just another opportunity for attendees to learn about what we do. But it’s really a two way street. Every year I’m amazed by how informed and inspired I am by our customers and their companies. Midsize companies buy Oracle to grow. As part of the Oracle Accelerate for Midsize Companies team I get to talk with our partners and business leaders at growing companies almost every day, usually via phone. Oracle OpenWorld presents the perfect opportunity to meet some of them in person, in an informal setting, and in one of the most beautiful cities in the world. The stories our customers tell me about their businesses provide vivid examples of how they have overcome the challenges of managing increasingly complex global operations and growing during uncertain economic conditions. It’s no secret that my favorite session at Oracle OpenWorld (besides Larry Ellison’s keynotes and the Customer Appreciation Event, of course) is the Oracle Accelerate Customer Panel. This year we’re featuring executives from three companies who deployed Oracle ERP rapidly to support their company’s growth: Chris Powell, VP and Corporate Controller of Beats by Dr. Dre, a California based designer and manufacturer of premium headphones (sorry, no free samples), Iñaki Zuazo, CIO of Industrias Juno, a building materials provider based in Spain, Kamran Moosa, Project Coordinator for Spartan Engineering, a provider of engineering and construction support services for an LPG storage project in Texas, and That’s a pretty diverse lineup and it will be interesting to hear the perspectives of both IT and financial project stakeholders. The session, “Oracle Accelerate Customer Case Studies: Rapid Deployment of Oracle Applications”, is at 3:30 pm on Wednesday, October 3, in the Concert room at the Palace Hotel. Oracle loves our hometown of San Francisco and it’s a great place to host Oracle OpenWorld. It’s now San Francisco’s largest conference and the city closes off Howard Street to better accommodate the attendees. Some Bay Area commuters may be inconvenienced for a few days by this closure but the conference brings about $100 million into the local economy. Now that’s a two-way street. More Oracle Accelerate at Oracle OpenWorld “Faster, Better, Cheaper Application Deployment with Oracle Business Accelerators”, Monday, October 1st, 10:45 a.m., Moscone West Room 3016 “Oracle Accelerate and Oracle Business Accelerators for Midsize Companies”, (partners only), Wednesday, October 3, 10:15 a.m., Marriott – Golden Gate B Visit the Oracle Accelerate and Oracle Business Accelerator Kiosk in the Moscone West Exhibit Grounds Download the Focus On Oracle Accelerate for Midsize Companies Focus document /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

  Read the article

• Tuesday at OpenWorld: Identity Management

  - by Tanu Sood

  At Oracle OpenWorld? From keynotes, general sessions to product deep dives and executive events, this Tuesday is full of informational, educational and networking opportunities for you. Here’s a quick run-down of what’s happening today: Tuesday, October 2, 2012 KEYNOTE: The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy 8:00 a.m. – 9:45 a.m., Moscone North, Hall D Leading customers will join Oracle Executive Vice President Thomas Kurian to discuss how Oracle’s innovative cloud solutions are transforming how they manage their business, excite and retain their employees, and deliver great customer experiences through Oracle Cloud. GENERAL SESSION: Oracle Fusion Middleware Strategies Driving Business Innovation 10:15 a.m. – 11:15 a.m., Moscone North - Hall D Join Hasan Rizvi, Executive Vice President of Product in this strategy and roadmap session to hear how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. CON9437: Mobile Access Management 10:15 a.m. – 11:15 a.m., Moscone West 3022 The session will feature Identity Management evangelists from companies like Intuit, NetApp and Toyota to discuss how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON9162: Oracle Fusion Middleware: Meet This Year's Most Impressive Customer Projects 11:45 a.m. – 12:45 a.m., Moscone West, 3001 Hear from the winners of the 2012 Oracle Fusion Middleware Innovation Awards and see which customers are taking home a trophy for the 2012 Oracle Fusion Middleware Innovation Award.  Read more about the Innovation Awards here. CON9491: Enhancing the End-User Experience with Oracle Identity Governance applications 11:45 a.m. – 12:45 p.m., Moscone West 3008 Join experts from Visa and Oracle as they explore how Oracle Identity Governance solutions deliver complete identity administration and governance solutions with support for emerging requirements like cloud identities and mobile devices. CON9447: Enabling Access for Hundreds of Millions of Users 1:15 p.m. – 2:15 p.m., Moscone West 3008 Dealing with scale problems? Looking to address identity management requirements with million or so users in mind? Then take note of Cisco’s implementation. Join this session to hear first-hand how Cisco tackled identity management and scaled their implementation to bolster security and enforce compliance. CON9465: Next Generation Directory – Oracle Unified Directory 5:00 p.m. – 6:00 p.m., Moscone West 3008 Get the 360 degrees perspective from a solution provider, implementation services partner and the customer in this session to learn how the latest Oracle Unified Directory solutions can help you build a directory infrastructure that is optimized to support cloud, mobile and social networking and yet deliver on scale and performance. EVENTS: Executive Edge @ OpenWorld: Chief Security Officer (CSO) Summit 10:00 a.m. – 3:00 p.m. If you are attending the Executive Edge at Open World, be sure to check out the sessions at the Chief Security Officer Summit. Former Sr. Counsel for the National Security Agency, Joel Brenner, will be speaking about his new book "America the Vulnerable". In addition, PWC will present a panel discussion on "Crisis Management to Business Advantage: Security Leadership". See below for the complete agenda. PRODUCT DEMOS: And don’t forget to see Oracle identity Management solutions in action at Oracle OpenWorld DEMOgrounds. DEMOS LOCATION EXHIBITION HALL HOURS Access Management: Complete and Scalable Access Management Moscone South, Right - S-218 Monday, October 1 9:30 a.m.–6:00 p.m. 9:30 a.m.–10:45 a.m. (Dedicated Hours) Tuesday, October 2 9:45 a.m.–6:00 p.m. 2:15 p.m.–2:45 p.m. (Dedicated Hours) Wednesday, October 3 9:45 a.m.–4:00 p.m. 2:15 p.m.–3:30 p.m. (Dedicated Hours) Access Management: Federating and Leveraging Social Identities Moscone South, Right - S-220 Access Management: Mobile Access Management Moscone South, Right - S-219 Access Management: Real-Time Authorizations Moscone South, Right - S-217 Access Management: Secure SOA and Web Services Security Moscone South, Right - S-223 Identity Governance: Modern Administration and Tooling Moscone South, Right - S-210 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Oracle Directory Services Plus: Performant, Cloud-Ready Moscone South, Right - S-222 Oracle Identity Management: Closed-Loop Access Certification Moscone South, Right - S-221 For a complete listing, keep the Focus on Identity Management document handy. And don’t forget to converse with us while at OpenWorld @oracleidm. We look forward to hearing from you.

  Read the article

• Vitality of Product Information Management Showcased at OpenWorld 2012

  - by Mala Narasimharajan

   By Sachin Patel Can you hear the countdown clock ticking!! OpenWorld 2012 is almost here and as I write this Oracle is buzzing with fresh new ideas and solutions that will be showcased this year. What an exciting time for all of us to be in midst of a digital revolution. Whether it is Apple fans clamoring to find every new feature that has been added to the iPhone 5 or a startup launching a new digital thermostat (has anyone looked at the new one from Nest ), product information is a vital for companies to grow and compete in this cut-throat market. Customer today struggle to aggregate and enrich this product data from the myriad of systems they have in place to run their businesses and operations. Having a product information strategy is paramount to align your sales channels and operations with the most accurate and upto date product data. We have a number of sessions this year at OpenWorld where you can gain more insight into how Oracle’s next generation of Fusion Applications, in this case Fusion Product Hub can provide you with a solution to streamline and get control of your Product Master Data. Enabling Trusted Enterprise Product Data with Oracle Fusion Product HubTuesday, October 2nd 11:45 am, Moscone West 2022 Join me Sachin Patel, Director of Product Strategy and Milan Bhatia, VP of Development as we discuss how you can enable trusted product master data in your enterprise. In this session we plan to cover the challenges companies face today in mastering product data. The discussion will also include how Fusion Product Hub brings new and innovative features to empower your product data owners to create a holistic and rich product definition that can be leveraged across your enterprise. We will also be joined by Pawel Fidelus from Fideltronik an Early Adopter for Fusion Product Hub who will showcase their plans to implement Fusion Product Hub and the value it will bring to Fideltronik Multichannel Fulfillment Excellence in Direct-to-Consumer Market Thursday, October 4th, 12:45 am, Moscone West 2024 Do you have multiple order capture systems? Do you have difficulty in fulfilling orders for your customers across various channels and suppliers? Mark Carson, Director, Fusion DOO and Brad Kerr, Director, AGSS will be showcasing the Fusion Distributed Order Orchestration solution and how companies can orchestrate orders from multiple order capture systems and route them to the appropriate fulfillment system. Sachin Patel, Director Product Strategy for Product MDM will highlight the business pain points in consolidating and commercializing data from a Multi Channel Commerce point of view and how Fusion Product Hub helps in allowing you to provide a single source of truth to drive a singular and rich customer experience. Oracle Fusion Supply Chain Management: Customer Adoption and Experiences                                                Wednesday, October 3rd 10:15 am, Moscone West 2003 This is a great session to attend to learn about how Fusion Supply Chain Management and Fusion Product Hub Early Adopters, including Boeing and Fideltronik are leveraging Fusion Applications to improve their Supply Chain operations. Have a great OpenWorld and see you soon!!

  Read the article

• Knowledge Management Feedback

  - by Robert Schweighardt

  Did you know that you can provide feedback on Knowledge Management (KM) articles? It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another.  And though we always strive for a well-written article, it doesn't always come out that way. Knowledge Management articles are written by Oracle Support Engineers and we welcome your feedback.  Providing feedback helps to improve Oracle's Knowledge Base.  If you're reading a KM article and you have a comment, please let us know about it.  Maybe it's just to fix a spelling or grammatical error.  Maybe there's a broken link that needs to be fixed.  Maybe it's a suggestion to provide additional information.  Maybe the article contains incorrect information.  Maybe some information in the article is outdated.  Maybe something is not clear in the article.  Whatever it is, we want to hear about it.  We value your input! When you provide feedback it goes directly to the owner of the article.  The owner carefully reviews the comment and decides whether or not to implement it.  Most comments are implemented and we strive to implement them within a week!  For those comments that are not implemented, there is normally a good reason.  It may not be feasible to implement the suggestion or the suggestion may not be correct.  We don't take the decision lightly! So how do you provide feedback? Providing feedback on a KM article depends on whether you're a customer or an Oracle Employee. Customer 1. In the upper right hand corner of the article, click on the little +/- Rate this document icon: Note: The grayed out Comments (0) link will only show a number when there are open comments that are still being evaluated. 2. In the Article Rating window, complete as many of the following optional fields as you like and then click the Send Rating button: Rate the article as Excellent, Good or Poor Specify whether the article helped you or not Specify the ease of finding the article Provide whatever comments you have Employee The interface for Oracle Employees is a little bit different, there are more options. 1. The +/- Rate this document icon is also available to employees and is identical to what the customers have.  Please see Customer section above. 2. The Show document comments link shows all comments that have ever been submitted for the article 3. Employees have an additional way to submit a comment.  Click on the little + Add Comment icon: 4. Fill out the Add Comment fields and click the Add Comment button: We look forward to your feedback!

  Read the article

• Focus on Social Relationship Management at Oracle OpenWorld

  - by Pat Ma

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 0 0 1 422 2408 involver 20 5 2825 14.0 Normal 0 false false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Greetings from Oracle OpenWorld 2012. Today, we’re going to focus on Social Relationship Management at Oracle OpenWorld.?Social networking is touching all businesses today.  Customers are speaking about your brand right now on social media sites. Your employees are speaking to one another on social media sites. In an Oracle survey, 40% of consumers factor in Facebook recommendations when making purchasing decisions. Despite the rise of social networking, 70% of marketers report having little understanding of social media conversations happening around their brand. Oracle has invested in technologies that will help companies leverage social media technologies for their enterprise. Our suite of social products is collectively known as Social Relationship Management. Customers are using Social Relationship Management to get analytics to social media conversations around their brand, manage multiple social media channels while keeping their brand consistent, optimize internal workflows and processes, and create better customer relationships and experiences. In this example, using Social Relationship Management, a high-end national grocery chain is able to see that “Coconut Water” is trending in San Francisco. They are now able to send a $2-off coconut water coupon to shoppers who have checked into their San Francisco locations. This promotion further drives sales of coconut water in San Francisco. In another example, using Social Relationship Management, a technology company creates multiple Facebook pages and runs campaigns on them. These social campaigns are now integrated and tracked as another marketing channel in Oracle Fusion CRM. The technology company can now track and respond to a particular customer as he moves across multiple channels – without having to restart the conversation each time the customer contacts the company. Furthermore, the technology company can see in one interface what marketing channels – including social – is performing best for each promotion. Besides being a Software-as-a-Service solution, social is also a Platform-as-a-Service solution. The benefit here is that customers can extend the functionality of our social applications to suit their particular needs or create their own social application from scratch. During the Social Developer track, developers are learning how to use Java and other industry-standard programming languages to plug in social functionality to enterprise applications. To see how Social Relationship Management can help your business build better relationships and experience with customers, visit us on the web at oracle.com/social. There are a lot more social-oriented sessions left at OpenWorld. To view a schedule of the upcoming social-oriented sessions, go here.

  Read the article

• top Tweets SOA Partner Community &ndash; June 2012

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Simone Geib Contact me directly for ideas how to improve http://bit.ly/advancedsoasuite and additional posts, presentations, white papers, #soasuite SOA CommunitySOA Community Newsletter May 2012 https://soacommunity.wordpress.com /2012/05/28/soa-community-newsletter-may-2012/ #soacommunity Simone Geib #soasuite advanced OTN page has become too cluttered. Broke it into separate pages to start with. http://bit.ly/advancedsoasuite SOA CommunitySOA Management with Enterprise Manager Cloud Control 12c and Business Transaction Management 12c Demo https://soacommunity.wordpress.com /2012/05/21/soa-management-with-enterprise-manager-cloud-control-12c-and-business-transaction-management-12c-demo/ #soacommunity OracleBlogs June Webcast: SOA Gateway Implementation and Troubleshooting (2 sessions) http://ow.ly/1kbRFA OTNArchBeatEvery cloud needs an SOA lining: analyst | @JoeMcKendrick http://zd.net/KTgMHk ServiceTechSymposium New session just posted to calendar: "NoSQL for Data Services, Data Virtualization & Big Data" by Guido Schmutz, Trivadis AG ://ow.ly/bjjOe OTNArchBeat?Every cloud needs an SOA lining: analyst | @JoeMcKendrick http://zd.net/KTgMHk Debra Lilley looks good - real proof people are using the apps ! RT @fteter:Very cool Fusion Applications Help site: http://bit.ly/L3nvOR #FusionApps OTNArchBeat How to Set JVM Parameters in Oracle SOA 11G | Francis Ip http://bit.ly/JBDYPj demed"rapid proliferation of cloud computing will drive convergence of SOA and cloud paradigms" http://ovum.com/2012/05/18/soa-paves-the-way-for-cloud/ SOA Community Sending out invitations to our advanced Fusion Middleware Summer Camps! Want to learn more register for the community http://www.oracle.com/goto/emea/soa SOA Community Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR! https://soacommunity.wordpress.com/ 2012/05/31/middleware-oracle-excellence-awards-2012 happy-new-year/ #soacommunity #opn #opnaward #specialization #oracle Simone Geib #oraclesoa performance tuning resources. All in one: docs, blogs, WPs, ppts: http://bit.ly/soa_resources OracleBlogs Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR! http://ow.ly/1k9ri0 ServiceTechSymposiumNew session just posted to Symposium calendar: "Service Modeling & BPM Business Value Patterns" by Jürgen Kress, Oracle http://www.servicetechsymposium.com/ agenda2012.php #service_modeling_and_bpm _business_value_patterns SOA Community Happy New Year #soacommunity thanks for the business! Time for a drink ;-) http://pic.twitter.com/zkK08KWB Jan van ZoggelUsing execute-sql() function for Name-Value pair lookups in Oracle Service Bus http://wp.me/p1H430-jZ SOA Community Middleware Oracle Excellence Awards 2012&ndash;HAPPY NEW YEAR! http://wp.me/p10C8u-q4 orclateamsoa A-Team Blog #ateam: BPM 11g Deployment & Instance Migration - I have seen a number of request lately asking how to http://ow.ly/1jZ0h8 OTNArchBeat Who should ‘own’ the Enterprise Architecture? | Michael Glas http://bit.ly/K0ge0Q Oracle UPK & Tutor TOMORROW! (June 23rd) - UPK Professional Webinar at Noon ET: Discover why user adoption is a key factor for the http://bit.ly/LjZjdx Sabine Leitner Finance Event im Design-Hotel beim Barbeque: 21. Juni FRA mit Kunden SV Informatik, Schufa, LBBW http://bit.ly/JtwE3v #Oracle @itevent OracleEnterpriseMgr SOA Management with Enterprise Manager Cloud Control 12c and Business Transaction Management 12c Demo http://ow.ly/b3WP1 #em12c ServiceTechSymposium New session just posted to Symposium calendar: "Elastic SOA in the Cloud" by Steve Millidge, C2B2 Consulting http://www.servicetechsymposium.com /agenda2012.php #elastic_soa_in_the_cloud OTNArchBeat Securing Heterogeneous Systems Using Oracle Web Services Manager by @rluttikhuizen & Jens Peters http://bit.ly/KjShFi Oracleteamsoa A-Team Blog #ateam: How to Set JVM Parameters in Oracle SOA 11G http://ow.ly/1k2cnl SOA Community Oracle Service Registry in an automated (Maven) SOA/BPM build http://redstack.wordpress.com /2012/05/22/using-oracle-service-registry-in-an-automated-maven-soabpm-build/ #soacommunity #redstack #soa #osr #opn SOA CommunityHigh demand for advanced Fusion Middleware Summer Camps! Want to learn more register for the #soacommunity http://www.oracle.com/goto/emea/soa OracleBlogs? How to Set JVM Parameters in Oracle SOA 11G http://ow.ly/1k1UTv SOA Community top Tweets SOA Partner Community &ndash; May 2012 http://wp.me/p10C8u-pP ServiceTechSymposium New session just posted to Symposium calendar: "SOA Governance at EDP: A Global Energy Company" by Manuel Rosa, Link http://www.servicetechsymposium.com/ agenda2012.php #soa_governance_at_edp For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity,twitter,Oracle,SOA Community,Jürgen Kress,OPN,SOA,BPM

  Read the article

• Oracle OpenWorld Update: Oracle GoldenGate for High Availability

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} One of our primary themes this year for the Oracle OpenWorld Sessions featuring Oracle GoldenGate is High Availability. This is a pretty wide theme, but the focus will be on ways of maximizing uptime for critical systems during planned and unplanned events. We have a number of very informative sessions dedicated to exploring this theme in detail; from deep product implementation strategies up to lessons learned by our customers when using Oracle GoldenGate to meet strict SLAs. We kick this track off with our Customer Panel on Zero Downtime Operations on Monday, which I overviewed in my last posting. This is followed by Comcast, who will be hosting a sessions at 1:45PM in Moscone West 3014. Their session will discuss using Oracle GoldenGate to reduce downtime during a database upgrade. Here’s an overview: CON8571 - Oracle Database Upgrade with Oracle GoldenGate: Best Practices from Comcast Does your business demand high availability? In this session, Comcast, among the largest telecom firms in the world, shares tips on how to achieve zero downtime while upgrading to Oracle Database 11g Release 2, using a combination of Oracle technologies: Oracle Real Application Clusters (Oracle RAC), Oracle Database’s Grid Infrastructure and Oracle Recovery Manager (Oracle RMAN) features, Oracle GoldenGate, and Oracle Active Data Guard. This successful upgrade took place on a mission-critical system that handles more than 60 million business requests and service calls a day. You’ll also hear how Comcast leverages Oracle Advanced Customer Support Services, including an Oracle Solution Support Center, to maximize performance and availability of its Oracle technologies. On Tuesday, Joydip Kundu (Director of Software Development) will be presenting “Oracle GoldenGate and Oracle Data Guard: Working Together Seamlessly” at 10:15AM in Moscone South 3005. This session focuses on how both modes of Oracle GoldenGate extract (Classic and Integrated Capture) can be used with Oracle Data Guard for disaster recovery purposes or to offload extract processing. That afternoon at 1:15PM Comcast takes the stage again to discuss firsthand lessons learned implementing Oracle GoldenGate in a heterogeneous, highly available environment. Here’s a rundown of their session: CON8750 - High-Volume OLTP with Oracle GoldenGate: Best Practices from Comcast Does your business demand high availability in a mission-critical environment? In this session, Comcast, one of the largest telecom firms, shares best practices for leveraging Oracle GoldenGate to replicate high-volume online transaction processing data from Tandem NSK SQL/MX to Teradata. Hear critical success factors from Comcast for overall platform and component architectures as well as configuration and tuning techniques. Learn how it met the challenges of replication in a complex heterogeneous environment. You’ll also hear how Comcast leverages Oracle Advanced Customer Support Services, including an Oracle Solution Support Center, to provide mission-critical support for maximized performance and availability of its Oracle environment. The final session on the high availability track will be hosted by Patricia Mcelroy (Distinguished Product Manager) and Stephan Haisly (Principle Member of Technical Staff). Their session (CON8401 - Tuning and Troubleshooting Oracle GoldenGate on Oracle Database) covers techniques for performance tuning and troubleshooting of Oracle GoldenGate on Oracle Database. Using various types of workloads (OLTP, batch, Oracle’s PeopleSoft Enterprise), the presentation steps through the process of monitoring and troubleshooting the configuration to maximize performance and replication throughput within and between Oracle clouds. Join us at our sessions or stop by our demo pods in Moscone south and meet the product management and development teams.

  Read the article

• UPK Hands-on Labs at OHUG

  - by Karen Rihs

  Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

  Read the article

• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

  Read the article

• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Chris Warner

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

  Read the article

• Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

  - by mvaughan

  By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

  Read the article

• Get Exchange Online Mailbox Size in GB

  - by Brian Jackett

  As mentioned in my previous post I was recently working with a customer to get started with Exchange Online PowerShell commandlets.  In this post I wanted to follow up and show one example of a difference in output from commandlets in Exchange 2010 on-premises vs. Exchange Online.   Problem    The customer was interested in getting the size of mailboxes in GB.  For Exchange on-premises this is fairly easy.  A fellow PFE Gary Siepser wrote an article explaining how to accomplish this (click here).  Note that Gary’s script will not work when remoting from a local machine that doesn’t have the Exchange object model installed.  A similar type of scenario exists if you are executing PowerShell against Exchange Online.  The data type for TotalItemSize  being returned (ByteQuantifiedSize) exists in the Exchange namespace.  If the PowerShell session doesn’t have access to that namespace (or hasn’t loaded it) PowerShell works with an approximation of that data type.    The customer found a sample script on this TechNet article that they attempted to use (minor edits by me to fit on page and remove references to deleted item size.)   Get-Mailbox -ResultSize Unlimited | Get-MailboxStatistics | Select DisplayName,StorageLimitStatus, ` @{name="TotalItemSize (MB)"; expression={[math]::Round( ` ($_.TotalItemSize.Split("(")[1].Split(" ")[0].Replace(",","")/1MB),2)}}, ` ItemCount | Sort "TotalItemSize (MB)" -Descending | Export-CSV "C:\My Documents\All Mailboxes.csv" -NoTypeInformation     The script is targeted to Exchange 2010 but fails for Exchange Online.  In Exchange Online when referencing the TotalItemSize property though it does not have a Split method which ultimately causes the script to fail.   Solution    A simple solution would be to add a call to the ToString method off of the TotalItemSize property (in bold on line 5 below).   Get-Mailbox -ResultSize Unlimited | Get-MailboxStatistics | Select DisplayName,StorageLimitStatus, ` @{name="TotalItemSize (MB)"; expression={[math]::Round( ` ($_.TotalItemSize.ToString().Split("(")[1].Split(" ")[0].Replace(",","")/1MB),2)}}, ` ItemCount | Sort "TotalItemSize (MB)" -Descending | Export-CSV "C:\My Documents\All Mailboxes.csv" -NoTypeInformation      This fixes the script to run but the numerous string replacements and splits are an eye sore to me.  I attempted to simplify the string manipulation with a regular expression (more info on regular expressions in PowerShell click here).  The result is a workable script that does one nice feature of adding a new member to the mailbox statistics called TotalItemSizeInBytes.  With this member you can then convert into any byte level (KB, MB, GB, etc.) that suits your needs.  You can download the full version of this script below (includes commands to connect to Exchange Online session). $UserMailboxStats = Get-Mailbox -RecipientTypeDetails UserMailbox ` -ResultSize Unlimited | Get-MailboxStatistics $UserMailboxStats | Add-Member -MemberType ScriptProperty -Name TotalItemSizeInBytes ` -Value {$this.TotalItemSize -replace "(.*\()|,| [a-z]*\)", ""} $UserMailboxStats | Select-Object DisplayName,@{Name="TotalItemSize (GB)"; ` Expression={[math]::Round($_.TotalItemSizeInBytes/1GB,2)}}   Conclusion    Moving from on-premises to the cloud with PowerShell (and PowerShell remoting in general) can sometimes present some new challenges due to what you have access to.  This means that you must always test your code / scripts.  I still believe that not having to physically RDP to a server is a huge gain over some of the small hurdles you may encounter during the transition.  Scripting is the future of administration and makes you more valuable.  Hopefully this script and the concepts presented help you be a better admin / developer.         -Frog Out     Links The Get-MailboxStatistics Cmdlet, the TotalitemSize Property, and that pesky little “b” http://blogs.technet.com/b/gary/archive/2010/02/20/the-get-mailboxstatistics-cmdlet-the-totalitemsize-property-and-that-pesky-little-b.aspx   View Mailbox Sizes and Mailbox Quotas Using Windows PowerShell http://technet.microsoft.com/en-us/exchangelabshelp/gg576861#ViewAllMailboxes   Regular Expressions with Windows PowerShell http://www.regular-expressions.info/powershell.html   “I don’t always test my code…” image http://blogs.pinkelephant.com/images/uploads/conferences/I-dont-always-test-my-code-But-when-I-do-I-do-it-in-production.jpg   The One Thing: Brian Jackett and SharePoint 2010 http://www.youtube.com/watch?v=Sg_h66HMP9o

  Read the article

• Oracle Tutor: Installing Is Not Implementing or Why CIO's should care about End User Adoption

  - by emily.chorba(at)oracle.com

  Eighteen months ago I showed Tutor and UPK Productive Day One overview to a CIO friend of mine. He works in a manufacturing business which had been recently purchased by a global conglomerate. He had a major implementation coming up, but said that the corporate team would be coming in to handle the project. I asked about their end user training approach, but it was unclear to him at the time. We were in touch over the course of the implementation project. The major activities were data conversion, how-to workshops, General Ledger realignment, and report definition. The message was "Here's how we do it at corporate, and here's how you are going to do it." In short, it was an application software installation. The corporate team had experience and confidence and the effort through go-live was smooth. Some weeks after cutover, problems with customer orders began to surface. Orders could not be fulfilled in a timely fashion. The problem got worse, and the corporate emergency team was called in. After many days of analysis, the issue was tracked down and resolved, but by then there were weeks of backorders, and their customer base was impacted in a significant way. It took three months of constant handholding of customers by the sales force for good will to be reestablished, and this itself diminished a new product sales push. I learned of these results in a recent conversation with the CIO. I asked him what the solution to the problem was, and he replied that it was twofold. The first component was a lack of understanding by customer service reps about how a particular data item in order entry was to be filled in, resulting in discrepant order data. The second component was that product planners were using this data, along with data from other sources, to fill in a spreadsheet based on the abandoned system. This spreadsheet was the primary input for planning data. The result of these two inaccuracies was that key parts were not being ordered to effectively meet demand and the lead time for finished goods was pushed out by weeks. I reminded him about the Productive Day One approach, and it's focus on methodology and tools for end user training. A more collaborative solution workshop would have identified proper applications use in the new environment. Using UPK to document correct transaction entry would have provided effective guidelines to the CSRs for data entry. Using Oracle Tutor to document the manual tasks would have eliminated the use of an out of date spreadsheet. As we talked this over, he said, "I wish I knew when I started what I know now." Effective end user adoption is the most critical and most overlooked success factor in applications implementations. When the switch is thrown at go-live, employees need to know how to use the new systems to do their jobs. Their jobs are made up of manual steps and systems steps which must be performed in the right order for the implementing organization to operate smoothly. Use Tutor to document the manual policies and procedures, use UPK to document the systems tasks, and develop this documentation in conjunction with a solution workshop. This is the path to develop effective end user training material for a smooth implementation. Learn More For more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Chuck Jones, Product Manager, Oracle Tutor and BPM

  Read the article

• SOA Community Newsletter May 2014

  - by JuergenKress

  Registration for the Fusion Middleware Summer Camps 2014 is open – Register asap for one of our bootcamps August 4th – 8th 2014 in Lisbon. Please read details and pre-requisitions careful before you register. We expect that like in the past, the conference will be booked out soon! If you can’t make it to Lisbon attend our SOA Suite 11c free on-demand Bootcamp or  Managing the Complexity of IoT online trainings. With more than 5000 customers, SOA Suite Achieves Significant Customer Adoption and Industry Recognition.Thanks to all our SOA Specialized partners for making our joins SOA customers successful! As a summary of the Industrial SOA series we published the Podcast Show Notes: SOA and Cloud - Where's This Relationship Going? Make sure you use the Oracle Demo Systems for your customer presentations. The demo systems are hosted by Oracle and include complete scenarios based on the latest Middleware version like the new B2B SOA Suite Demo System! For local presentations without fast internet use the SOA/BPM 11.1.1.7.1 Virtual Machine and Case Management Sample. At our SOA Community Workspace (SOA Community membership required) you can get new IoT presentations for Location Based Offers for Banking & Whitepaper and online Webcast & Utility presentation. In this newsletter you will find many articles about OSB: OSB 11g – A Hands-on Tutorial & Using Split-Joins in OSB Services for parallel processing of messages & OSB, Service Callouts and OQL & Working with Oracle Security Token Service. Thanks for sharing all the additional SOA articles within the community: How to configure Oracle SOA/BPM task auto release & Controlling BPEL process flow at runtime & Upgrading to Oracle SOA Suite 11g PS6 (11.1.1.7)? Do this. & BPEL and BPM's performance monitoring using DMS & SOA 11g - Create RESTful Service In Oracle SOA & Wrong timezone causes TopLink warning in SOA suite. Highlight of the BPM and ACM section is the IDC BPM vendor report. The new bundle Patch including the ACM UI is now available. If you want to learn more about ACM, get the ACM training material at our SOA Community Workspace (SOA Community membership required). A great demo for your next BPM presentation is the BPM iPad app. It’s simpleMobile BPM is Not An Option. It’s a Necessity. Thanks for sharing all the additional BPM articles within the community: BPM update adds Case Management Web Interface and REST APIs & Implementing deadline functionality with Oracle Adaptive Case Management & BPM 11g Timeout Heuristics & Humantask Assignment: Names and Expressions Assignment via Rules. In our last section Architecture, it is all about design. Usability is a key factor for customer satisfaction, worth to spend some time and read the Simplified User Experience Design Patterns eBook. Great blueprint for your project! See you in Lisbon! To read the newsletter please visit www.tinyurl.com/soaNewsMay2014 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: newsletter,SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress

  Read the article

• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

  Read the article

• ArchBeat Link-o-Rama Top 10 for December 9-15, 2012

  - by Bob Rhubart

  You click, we listen. The following list reflects the Top 10 most popular items posted on the OTN ArchBeat Facefbook page for the week of December 9-15, 2012. DevOps Basics II: What is Listening on Open Ports and Files – WebLogic Essentials | Dr. Frank Munz "Can you easily find out which WebLogic servers are listening to which port numbers and addresses?" asks Dr. Frank Munz. The good doctor has an answer—and a tech tip. Using OBIEE against Transactional Schemas Part 4: Complex Dimensions | Stewart Bryson "Another important entity for reporting in the Customer Tracking application is the Contact entity," says Stewart Bryson. "At first glance, it might seem that we should simply build another dimension called Dim – Contact, and use analyses to combine our Customer and Contact dimensions along with our Activity fact table to analyze Customer and Contact behavior." SOA 11g Technology Adapters – ECID Propagation | Greg Mally "Many SOA Suite 11g deployments include the use of the technology adapters for various activities including integration with FTP, database, and files to name a few," says Oracle Fusion Middleware A-Team member Greg Mally. "Although the integrations with these adapters are easy and feature rich, there can be some challenges from the operations perspective." Greg's post focuses on technical tips for dealing with one of these challenges. Podcast: DevOps and Continuous Integration In Part 1 of a 3-part program, panelists Tim Hall (Senior Director of product management for Oracle Enterprise Repository and Oracle’s Application Integration Architecture), Robert Wunderlich (Principal Product Manager for Oracle’s Application Integration Architecture Foundation Pack) and Peter Belknap (Director of product management for Oracle SOA Integration) discuss why DevOps matters and how it changes development methodologies and organizational structure. Good To Know - Conflicting View Objects and Shared Entity | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis shares his thoughts -- and a sample application -- dealing with an "interesting ADF behavior" encountered over the weekend. Cloud Deployment Models | B. R. Clouse Looking out for the cloud newbies... "As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective," says B. R. Clouse. "This blog is a basic review of cloud deployment models, to help orient newcomers and neophytes." Service governance morphs into cloud API management | David Linthicum "When building and using clouds, the ability to manage APIs or services is the single most important item you can provide to ensure the success of the project," says David Linthicum. "But most organizations driving a cloud project for the first time have no experience handling a service-based architecture and don't see the need for API management until after deployment. By then, it's too late." Oracle Fusion Middleware Security: Password Policy in OAM 11g R2 | Rob Otto Rob Otto continues the Oracle Fusion Middleware A-Team "Oracle Access Manager Academy" series with a detailed look at OAM's ability to support "a subset of password management processes without the need to use Oracle Identity Manager and LDAP Sync." Understanding the JSF Lifecycle and ADF Optimized Lifecycle | Steven Davelaar Could you call that a surprise ending? Oracle WebCenter & ADF Architecture Team (A-Team) member learned a lot more than he expected while creating a UKOUG presentation entitled "What you need to know about JSF to be succesful with ADF." Expanding on requestaudit - Tracing who is doing what...and for how long | Kyle Hatlestad "One of the most helpful tracing sections in WebCenter Content (and one that is on by default) is the requestaudit tracing," says Oracle Fusion Middleware A-Team architect Kyle Hatlestad. Get up close and technical in his post. Thought for the Day "There is no code so big, twisted, or complex that maintenance can't make it worse." — Gerald Weinberg Source: SoftwareQuotes.com

  Read the article

< Previous Page | 86 87 88 89 90 91 92 93 94 95 96 97  | Next Page >