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• New virtualization project and old SAN

  - by Chris

  Hi, We'll start shortly a partial virtualization of our infrastructure and consolidate a dozen servers into virtuals instances. We'll also add some client application virtualization into the mix for good measure. Two HP DL 380 with the new xeons 56xx and 96 GB of memory each running xenserver + xenapp will then take charge of most of our IT needs. So far, so good. One element that is missing from the picture is the storage part. We need some sort of shared storage to enable live motion and other HA features. We have an IBM DS 4300 SAN that we can use for that. But since it's in production since 2005, I'm not sure about such a critical role for a 5yr old part. So my question is: What is the reliability of this kind of equipment after 5 yr ? Can it last 10 yr with no or few problems ? Since our budjet is tight, not buying another SAN will be a big plus. This lead me to another question: FC disks cost an arm and a leg from IBM. When I type the replacement # in google (for example IBM 300GB 15K 4GBPS FC HDD 42D0410), I can find it at a fraction of the price at various sites. So am I stupid to buy from IBM or naive to trust 3rd party reseller ?? Thanks, Chris

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• Recommendation for Document Management Solution

  - by BillN

  We've just been informed by our software vendor that the custom document management system they'd written is no longer in development, and will not be supported in the future. So we are looking at new document management systems. Requirements: Multiple input vectors, we receive documents via e-mail, fax, scanning, and from the originating application Ability to Redact or obscure data. Customers may fax an order with CC data, we want to attach the image of the order form with the order record, but the CC data needs to be protected. Same with Tax IDs. Certain users should be able to see the redacted data, but access should be logged. Version control on documents. We'd like Product Development and Marketing to be able to track various versions of documents like Packaging Designs, but ensure that users have the latest approved version. AD integration, my users don't need another password. Ability to integrate to other apps. Our current system, offers function keys in the order-entry system, that will spawn the viewer application, and open the correct document. Mass import facility, we have a half a terabyte of existing documents in the old system that we would like to import. Retention Policy. I'd like a way to have the system comply with the corporate retention policy, so that when a document of a certain type reaches a certain age, it gets deleted, or atleast marked for manual deletion. We are a Windows Server and HP-UX shop. Does anybody have any experience with Document Management systems that they would like to share? Thanks.

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• Patching Synaptics Driver In Ubuntu

  - by danben

  I've got an HP Envy with the new Synaptics Clickpad - the device is not supported out of the box by Ubuntu, so I downloaded this patch (https://patchwork.kernel.org/patch/67335/), applied it to synaptics.c in the linux kernel source, rebuilt the kernel and booted from it. Nothing changed. I'm new to Linux and don't know much about driver configuration; how can I check that the newly-produced synaptics.o file is actually being used somewhere? Or if it is obvious, what step did I leave out? Separately, I tried following the instructions in this thread: http://georgia.ubuntuforums.org/showpost.php?p=8989185&postcount=11 There, someone posted the patch along with a Makefile and instructions for installation. When I followed those, my mouse stopped working altogether. Not desirable, but at least I know it had some effect. The Makefile is posted below; I get the gist of what it's doing, but don't have enough knowledge to figure out why it would cause the device to stop responding entirely. obj-m := psmouse.o psmouse-objs := psmouse-base.o synaptics.o psmouse-$(CONFIG_MOUSE_PS2_ALPS) += alps.o psmouse-$(CONFIG_MOUSE_PS2_ELANTECH) += elantech.o psmouse-$(CONFIG_MOUSE_PS2_OLPC) += hgpk.o psmouse-$(CONFIG_MOUSE_PS2_LOGIPS2PP) += logips2pp.o psmouse-$(CONFIG_MOUSE_PS2_LIFEBOOK) += lifebook.o psmouse-$(CONFIG_MOUSE_PS2_TRACKPOINT) += trackpoint.o psmouse-$(CONFIG_MOUSE_PS2_TOUCHKIT) += touchkit_ps2.o KDIR := /lib/modules/$(shell uname -r)/build PWD := $(shell pwd) default: $(MAKE) -C $(KDIR) SUBDIRS=$(PWD) modules install: @cp psmouse.ko /lib/modules/$(shell uname -r)/kernel/drivers/input/mouse/

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• Segmentation fault on login to mysql

  - by numberwhun

  Hello everyone! I recently did a fresh install of Ubuntu on my laptop (HP dv7, AMD Dual Core with 4 gigs RAM). I am working on installing my development environment and tools and one of the first things I was working on is getting MySQL installed. The following was my configure statement with options: ./configure --prefix=/usr/local/mysql --with-big-tables --with-unix-socket-path=/usr/local/mysql/tmp/mysql.sock --with-named-curses-libs=/lib/libncurses.so.5.7 After I did the make;make install, I did the post configuration such as setting the root password and installing the mysqld daemon in its rightful place. My issue is when I try to log in to mysql to start using it, the following shows what happens: $ mysql -u root -p Enter password: Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 1 Server version: 5.1.42 Source distribution Segmentation fault I have searched Google extensively, I have searched through the mysql bugs database and I have yet to find anything that matches my issue. Here is the contents of my my.cnf file, in case you want to see it: $ cat /etc/my.cnf [mysqld] basedir=/usr/local/mysql datadir=/usr/local/mysql socket=/usr/local/mysql/tmp/mysql.sock [mysql.server] user=mysql #basedir=/var/lib [client] socket=/usr/local/mysql/tmp/mysql.sock [mysqld_safe] err-log=/usr/local/mysql/logs/mysqld.log pid-file=/var/run/mysqld/mysqld.pid I am really hoping that someone here can tell me what has gone wrong with my installation as I would really love to know. I welcome and look forward to all responses. Thank you in advance! Best regards, Jeff

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• Automatically install driver on headless WHSv1 system

  - by Dan Neely

  I have one of the HP Mediasmart Windows Home Server v1 boxes. It's network port appears to have died a few days ago but the system is not giving any other sign of failure: No activity lights activate on either side of the cable when connected to my gigabit switch; when connected to one of my routers 100 megabit ports the lights turn on but it remains unreachable over the network and my router never lists it as among DHCP clients. I bought a USB-ethernet adapter to temporarily get it back online; but the adapter needs a driver to work which I can't install because the system is headless by design (no video out, no PCI/PCIe slots) with admin access only available via the WHS client or remote desktop. Both of those options require network connectivity and are consequently unavailable. I tried copying the drivers to a flash drive; but Windows either didn't look there or none of the drivers provided were suitable (Win8, Win7, or combined XP and Vista). I've been told that a USB WiFi adapter would have the same driver problem.

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• Cheapest iSCSI SAN for Windows 2008/SQL Server clustering?

  - by MichaelGG

  Are there any production-quality iSCSI SANs suitable for use with Windows Server 2008/SQL Server for failover clustering? So far, I've only seen Dell's MD3000i, and HP's MSA 2000 (2012i), which both are around $6K with a minimal disk configuration. Buffalo (yea, I know), has a $1000 device with iSCSI support, but they say it will not work for 2008 failover clustering. I'm interested in seeing something suitable for failover in a production environment, but with very low IO requirements. (Clustering, say, a 30GB DB.) As for using software: On Windows, StarWind seems to have a great solution. But it's actually more money than buying a hardware SAN. (As I understand, only the enterprise edition supports having replicas, and that's $3000 a license.) I was thinking I could use Linux, something like DRBD + an iSCSI target would be fine. However, I haven't seen any free or low-cost iSCSI software that supports SCSI-3 persistent reservations, which Windows 2008 needs for failover clustering. I know $6K isn't much at all, just curious to see if there are practical cheaper solutions out there. And finally, yes, the software is expensive, but many small business get MS BizSpark, so the Windows 2008 Enterprise / SQL 2008 licenses are completely free.

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• My EliteBook is not auto picking 1080p for external monitor, poor display on forcing

  - by Griever

  I'm connecting my Samsung LED S22A300B to my HP EliteBook 6930p through VGA out. Laptop has Intel 4500MHD video card. I have latest drivers installed for both card and monitor. Only 800x600 and 1024x768 are shown. A lot of other people get this problem when they use it with docking station as discussed here. But I am not using any docking station. The monitor works great with my desktop though. As advised on the aforementioned page, one of the things I tried was to force the resolution using Intel's "custom resolution" feature. I installed PowerStrip on my desktop and copied advanced timing values(front/back porch,sync width, etc.) from there and then used the same values while defining a custom resolution in my laptop's Intel graphics utility. As a result, I got the 1080p resolution but the display is poor. Text has some weird colored shadow and sometimes on images too. What should I do?

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• Virtual (ESXi4) Win 2k8 R2 server hangs when adding role(s)

  - by Holocryptic

  I'm trying to provision a 2k8r2 Enterprise server in ESXi4. The OS installation goes fine, VMware tools, adding to domain, updates. All the basic stuff before you start adding Roles and Features. I've had this happen on two attempts already, and I'm not sure where the problem might be. I don't think it's hardware, because I have another 2k8r2 Standard server that's running fine. The only real difference is the install media. The server that's working was installed using a trial ISO and license. The one I'm having problems with is a full MAK installation. When I go to add a Role (the last case was Application Server) it gets all the way to "collecting installation results" before it hangs. CPU utilization in the vSphere client shows little spikes of activity with flatlines inbetween, but the whole console is locked up. The only way to release it is to power off and bring it back up. When you go to look at the added roles after bringing it back up, it shows that it is installed, but I don't trust that something didn't get wedged in all of that. The first install I did was with Thin Disk provisioning. The second attempt was with regular disk provisioning. In both cases 4GB of RAM, 2 vCPUs. VMware host is a HP Proliant DL380 G6, RAID-1 OS, RAID-5 data volume. 12 GB RAM. Has anyone else had this problem, or know where I should start poking around?

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• Keyboards for kiosk/outdoor/abusive environments?

  - by Justin Scott

  We have a bunch of kiosks deployed into let's just say... abusive environments. The enclosures we had built are touch as nails, and the HP thin client computers are working great. The keyboards that were purchased for the project have been nothing but problems. They're a generic brand direct from a Chinese manufacturer. They're stainless steel with keys mounted from the inside and a trackball, but they've been deployed for only a month and nearly 20% of them are already out of service due to keys sticking, keys not working, trackball problems, water damage, and a variety of other issues. Are there any kiosk keyboards that can take a beating without breaking so easily? Ideally they should be tamper-proof (keys can't be removed), waterproof, lettering should be engraved into the keys, trackball, option for a single mouse button would be nice, and some protection to keep debris out of the keys so they don't stick (sticky cleaners, food debris, etc.). Does such a beast exist? Everything we've looked at is susceptible to easy damage. We need the M1 Abrams Tank of keyboards. Any suggestions?

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• Basic multicast network performance problems

  - by davedavedave

  I've been using mpong from 29west's mtools package to get some basic idea of multicast latency across various Cisco switches: 1Gb 2960G, 10Gb 4900M and 10Gb Nexus N5548P. The 1Gb is just for comparison. I have the following results for ~400 runs of mpong on each switch (sending 65536 "ping"-like messages to a receiver which then sends back -- all over multicast). Numbers are latencies measured in microseconds. Switch Average StdDev Min Max 2960 (1Gb) 109.68463 0.092816 109.4328 109.9464 4900M (10Gb) 705.52359 1.607976 703.7693 722.1514 NX 5548(10Gb) 58.563774 0.328242 57.77603 59.32207 The result for 4900M is very surprising. I've tried unicast ping and I see the 4900 has ~10us higher latency than the N5548P (average 73us vs 64us). Iperf (with no attempt to tune it) shows both 10Gb switches give me 9.4Gbps line speed. The two machines are connected to the same switch and we're not doing any multicast routing. OS is RHEL 6. 10Gb NICs are HP 10GbE PCI-E G2 Dual-port NICs (I believe they are rebranded Mellanox cards). The 4900 switch is used in a project with tight access control so I'm waiting for approval before I can access it and check the config. The other two I have full access to configure. I've looked at the Cisco document[2] detailing differences between NX-OS and IOS w.r.t multicast so I've got some ideas to try out but this isn't an area where I have much expertise. Does anyone have any idea what I should be looking at once I get access to the switch? [1] http://docwiki.cisco.com/wiki/Cisco_NX-OS/IOS_Multicast_Comparison

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• Cooling Server Closet - No A/C Is Possible

  - by JamesCo

  We're moving into a new office in an old building in London (that's England :) and are walling off a 2m x 1.3m area where the router & telephone equipment currently terminates to use as a server closet. The closet will contain: 2 24-port switches 1 router 1 VSDL modem 1 Dell desktop 1 4-bay NAS 1 HP micro-server 1 UPS Miscellaneous minor telephony boxes. There is no central A/C in the office and there never will be. We can install ducting to the outside quite easily - it's only a couple of metres to the windows, which face a courtyard. My question is whether installing an extractor fan with ducting to the window should be sufficient for cooling? Would an intake fan and intake duct (from the window, too) be required? We don't want to leave a gap in the closet door as that'll let noise out into the office. If we don't have to put a portable A/C unit into the closet, that'd be perfect. The office has about 12 people; London is temperate, average maximum in August is 31 Celsius, 25 Celsius is more typical. The same equipment runs fine in our current office (same building as new office, also no A/C) but it isn't in an enclosed space. I can see us putting say one Dell 2950 tower server into the closet, but no more than that. So, sustained power consumption in the closet would currently be about 800w (I'm guessing); possibly in the future 2kw. The closet will have a ceiling and no windows and be well-insulated. We don't care if the equipment runs hot, so long as it runs and we don't hear it.

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• 1 document pending in printer queue in System Tray that won't go away

  - by White Phoenix

  Edit: I didn't want to do it, but I restarted my computer - cleared the problem right away. Though if I were running a Windows 2003/2008 server, I would hate to have to restart the domain controller just to get rid of this irritating problem. If I run into this problem again, I'm going to try that remove printer/reinstall printer thing. Thanks for your help @Psychogeek. Points for your attempt. Running Windows 7, 32-bit Professional. My printer is an HP OfficeJet Wireless 8500. It's connected to my network wirelessly through TCP/IP as a standalone device. I was having some print problems awhile back and had to do some print spooler stuff as part of my troubleshooting (stopping the Print Spooler service, clearing the print spooler files from C:\Windows\System32\spool\PRINTERS and then restarting the service). I've finally narrowed it down to it being application specific, so that's that. However, as a leftover from all that troubleshooting, my printer icon is stuck in the tray - when I mouseover the icon, Windows says that there is 1 document(s) pending for my username. However, when I open up that printer's queue, there's nothing in there. I restarted the Printer Spooler service and also checked C:\Windows\System32\spool\PRINTERS if there's anything in there - nothing. I did a quick Google search and an answer from one of those "reps" at the Microsoft Socialnet site says for me to uninstall and reinstall the printer. The funny thing is, when I send print jobs, they print just fine - that 1 mystery document stuck in queue isn't stopping anything from happening. Short of having to do that, are there any other quick troubleshooting steps I may be missing?

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• Error occurs when Win 7 opens

  - by user1708748

  I have an HP customized laptop barely a week old. Since yesterday it has given me an error message while opening Windows- every time. it gives error code (0x40000015) refers to an exception at location (0x0033fa4d). I have 64 bit Win 7 and had been transferring files. And installing programs. 8 GB Ram 650 gb hard drive. Not sure which program caused this. Q's that I've seen with this error code all say it occurs while shutting down. A search re. error code told me to use a removal tool. When I downloaded the tool,I got a message saying it is not compatible with Windows 7. Is that really possible? Search re. location code yielded nothing I am an intermediate user. I can restore to an earlier time but I don't know which program might do this again.

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• Connect over WiFi to SQL Server from another computer

  - by Bronzato

  I tried to connect over WiFi to SQL Server with SQL Server Management Studio from another computer, but it failed. I have a computer with Windows 7 & SQL Server 2008 (lets say the server computer). Next to it I have a freshly installed computer with Windows 7 & SQL Server Management Studio (let's say the client computer). What I did on the server computer: Configure firewall by enabling port 1433 Enabled network protocols (TCP/IP) inside SQL Server Configuration Manager Checked Allow remote connections to this server in server properties in the SQL Server Management application. Started SQL Server Browser Restarted services (SQL Server Browser is stopped at this point, but I don't think it is necessary. Is it?) Next, I successfully tested a ping on the port 1433 from my client computer with a tool named tcping (ex: tcping 192.168.1.4 1433). But I still cannot connect from my client computer to SQL Server on my server computer. Ok, something new with this problem: Until now, I successfully connected to my "server computer" with Management Studio. What I did is type the computer name in the server name field in the connection window of Management Studio. My previous (failed) attempt was to type the computer name followed by the instance of SQL server (ex: COMPUTER_NAME\SQL2008). I don't know why I only have to type the computer name. Now my new challenge is to be successful in connecting my VB6 application to this remote database located on my "server computer". I have a connection string for this but it failed to connect. Here is my connection string: "Provider=SQLOLEDB.1;Password=mypassword;User ID=sa;Initial Catalog=TPB;Data Source=THIERRY-HP\SQL2008" Any idea what's going wrong?

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• Using native resolution on external display results in stretched, out of bounds image

  - by Roni Yaniv

  I have an HP min 311 netbook with Windows XP, which I've connected to a Samsung SyncMaster 2043BW display via the supplied analog cable. The external display's native res is 1680x1050, which the netbook's ION GPU supports. I've configured the external display as the single display (no cloning or any such fancy stuff). However, once I set the native res, the image just stretches out. It looks squashed, and it goes outside the monitor's edges. In contrast, lower resolutions manage to stay within the monitor's display edges, though obviously they are skewed in some way (vertically or horizontally). BTW, the only res which seems to be displayed relatively clearly (it's the least blurry) is 1280x720. I tried looking all over the web for an explanation/advice but could not find any. I already played with the settings on the external display itself several times. So either it's not that, or I missed something. Has someone run into this issue? I need help.

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• cPanel web server redundancy advice?

  - by crgnz

  At present I operate a (reasonably low volume) web-hosting service with a Centos 5.3 server running cPanel/WHM. I would like to implement a level of redundancy such that in the event of server failure, I can restore service with a minimum of effort in less than 60 minutes. I also want to setup a secondary DNS that cPanel will replicate with. My current idea is to kill two birds with one stone by: My current server is called "www1" Purchase an identical server (HP DL360 G4) with mirrored disks. Call this server "www2" Install Centos 5.4 (or perhaps I should install 5.3 to be identical with www1) Install cPanel/WHM on this server and fully license it Setup www1 and www2 cPanel to replicate DNS with each other Setup a nightly replication script that does the following: a) rsync's the /home directory from www1 to www2 b) dumps all MySQL databases on www1 and copies them to a temp folder (with root access only) on www2 c) triggers a script to run on www2 that restores the MySQL dumps Thus each night a fully working copy of all the websites and MySQL databases is copied to www2. I do not have enough knowledge of MySQL replication to understand if it works safely and transparently with cPanel. Thus I propose the mysql dump/copy/restore due to not knowing any better! In the event that www1 dies a horrible death, I envisage that I could login to www2, change the IP addresses to those that www1 had, and presto, the websites are available again. The advantage of this idea is that it is fairly simple and "low tech" and thus does not require an expert sysadmin to setup and monitor (I am NOT an expert sysadmin) The disadvantage of this idea is that up to a full days worth of data changes would be lost. I think this would be acceptable to the sorts of customers I host at the moment. The other disadvantage would be having to pay for a full cPanel license, but I am comfortable with that cost, so for now all I want to discuss are technical considerations. Is this a sound scheme?

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• Why is my Network Connections list empty?

  - by DealerNextDoor

  I'm sure this question has been asked before, but none of the links I have found have worked. I've been trying to find fixes for the past couple of weeks. This all started a few days after I got my router. At first, I thought it was just something that would fix it self. But as usual, it never does. I am trying to update my router's wireless card to try and fix this problem, but I need to get the card's information to update it on the HP website. And since my Network Connections list is empty, I can't get any information about it. So to get around this, I tried to go to 'Manage Wireless Networks', and when I tried to get the properties from there, I get this error: Windows has encounter an error saving the wireless profile. Specific Error: The data is invalid. So, what all can I do to try and fix this? Any help will be appreciated. EDIT: Sorry, forgot to put router info. Router Model: WNR1000v2-V2 Router Maker: NETGEAR Router Firmware Version: V1.0.0.12NA The router is up-to-date on all updates.

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• Diagnosing SAN connectivity issues (RHEL5)

  - by Matthew

  We are currently utilizing GFS2 to share a SAN LUN between 3 servers. However due to a feature problem with vendor software we are using, we currently have the volume unmounted on two of the boxes, and are instead exporting the GFS2 filesystem via NFS from the first one (the software requires some weird locking mechanics that GFS2 doesn't support). As of this morning, NFS was no longer able to read/write to the volume from any of the servers, including the NFS server. I then tried checking the normal mount (the directory that is exported on the NFS server) and I received a weird input/output error just trying to CD into it. When I tried running multipath, I got a DM error, however multipath -l worked just fine. I tried unmounting the GFS2 volume, and the CLI hung. I ran init 0 which killed most services, but then the shutdown appeared to have been hung. I logged in via out of band access (hp ILO) and saw that the shutdown was hung trying to unmount GFS2 volumes. My main priority was getting the box back online so after about 5 minutes of waiting I did a hard reset. I am now trying to figure out what went wrong. What are the correct logs to investigate? I've never run into SAN issues like this before. The SAN is connected via 2 fibre connections. Any help would really be appreciated. Everything appears to be up and functional now.

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• Using a Linksys Wireless- G Broadband Router for a Wireless Antenna/Adapter?

  - by Alex

  (Warning: I'm not too computer-smart). Just moved fm a home where I used ATT DSL to a home w/ Comcast Cable for internet. Old home had the DSL ethernet wired to my only desktop w/ a 2Wire router for my wireless signal for the laptops. In the new home the signal comes fm cable via a Netgear(300) wireless router (remotely located) & works fine for my laptops. After searching with the network software, my desktop (can't be ethernet wired cuz of location) detects no wireless signal. Desktop is a 2 yr old HP p6311f Pavilion (Windows 7). Can't seem to detect any wireless hardware (ant/adaptr). Maybe I don't have the ability & need to buy a USB wireless antenna? Would the Pavilion come w/ wireless capability out of the box, maybe something inside the tower? No antenna on back. I happen to have a Linksys Wireless router which I plugged in to the desktop (trying both internet & shared ports) & noticed signal action on the router front panel. No internet on desktop though. Can I use this as an antenna for the desktop? Thanks & sorry if my solution is an easy one I'm just missing. Just want internet on the desktop.

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• Creating basic, redundant gigE or IB storage network for Xen?

  - by StaringSkyward

  With only a modest budget, I want to move my 4 xen servers over to network storage -either NFS or iSCSI which will be determined based on how well it performs when we test it (we need good throughput and it must continue to work through link and switch failure tests). We may add another couple of xen servers at some point when this is done. I don't know much about the design and operation of storage networks, so would really appreciate some hints from those with experience. The budget is around $3,800 excluding the storage appliance. I am currently thinking these are my options to remain on budget: 1) Go for used infiniband hardware and aim for 10gb performance. 2) Stick with gig ethernet and buy some new switches (cisco or procurve) to create a storage-only ethernet LAN. Upgrade to 10gigE later but try to use hardware capable of it where possible to reduce upgrade costs. I have seen used, warrantied infiniband switches at reasonable prices (presumably because big companies are converging on 10gbit ethernet?) and the promise of cheap 10gb is attractive. I know nothing about IB, so here come the questions: Can I buy 2 x switches and have multiple HBAs in my xen and storage nodes to get redundancy and increased performance without complexity or expensive management software costs? If so, can you point me to some examples? Do NFS and iSCSI work just the same regardless? Is IB a sensible choice or could/should I use ethernet or FC on the same budget - I'm keen not to get boxed into a corner for future upgrades, however. For the storage I am likely to build a storage server using nexentastor with the intention that I can later add more disks, SSDs and add another server to provide a failover option at the storage level. An HP LeftHand starter SAN is also under consideration, too. Thanks in advance.

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• My desktop has started overheating -- how hot is hot?

  - by Jerry

  I have a two year old desktop, some random quad core HP desktop. It used to run very quietly, but in the past month, the fans start up anytime anything "serious" is being done -- compiles, playing video, etc. Right now, speedfan and speccy report the cores are between 50C and 70C. Speedfan reports this as hot. (Nice flame icon.) Well, the system does sit on my carpet, so two weeks ago, I took off the lid, and cough *cough* it was pretty filled with dust. I got out an air can, turned on a vacuum and carefully got out all the dust that I saw on the CPU fan the case fans any fan I saw (graphics board) and blew out all the dust I could from all the circuit boards. And then I closed the case back up. It has definitely run cooler since then, but it still runs hot, and I hear high speed fan noise I never heard before. How hot is too hot? At what temps do consumer grade CPUs die? What should I be looking to do? Replace CPU fan? (It seems to work) Replace power supply fan? Assuming the dust problem is gone, where should I be looking to determine why the machine is heating up? Epilogue: After following the various pieces of advice given here, the system did run cooler, but it was still noticeably running louder (hotter) than just a few months prior. I ended up purchasing a new cpu heatsink and fan and during installation found the cooling grease from the original heatsink was just a dried, cracked layer, probably more of an insulator than heat transfer agent. With the new fan AND the new heatsink compound, the system ran much much cooler and the fan rarely turns on.

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• NVidia Graphic Card troubleshooting

  - by Berry Langerak

  My dad has a HP pavilion laptop, which is over 6 years old. It contains an onboard graphic card, a NVidia GeForce 8400M GS. Since a week or two, he's getting BSOD in Windows Vista. Also, the screen was acting up; strange lines and figures keep creeping up, but only once in a while -- not always. Thinking that it might be the drivers he had recently upgraded, I decided to downgrade the driver, with no luck at all. I then continued to deinstall the driver, and reinstalling the current stable version, but alas, to no prevail. Windows kept crashing during the course of the last two weeks, and thinking it might be Windows breaking up, I decided to upgrade his Vista installation to Windows 7, as I've been hearing good things about it. Alas, even that didn't help, and it seems the strange lines and figures keep popping up. I've opened the laptop itself, thinking it might simply be overheating because of clogging in the vents, but that's not the case, it's clean as a whistle. Now for the actual question; does anyone have a decent flowchart on how to troubleshoot such issues? It might well be the videocard itself, as the strange lines and figures sometimes even appear during BIOS and POST, but I'm not sure.

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• OpenVPN, install a TAP adapter

  - by GolezTrol

  When I try to connect to my work VPN using OpenVPN, the connection fails with the message: All TAP-Win32 adapters on this system are currently in use. Many sources suggest to look in Control Panel\Network and Internet\Network Connections an enable the TAP adapter, but when I look there, there is none. Now I've run addtap.bat which is provided with OpenVPN, but I still don't get to see any TAP adapter, and logging in in VPN still fails. The output of addtap.bat is C:\Windows\system32>"C:\Program Files (x86)\OpenVPN\bin\tapinstall.exe" install "C:\Program Files (x86)\OpenVPN\driver\OemWin2k.inf" tap0801 Device node created. Install is complete when drivers are updated... Updating drivers for tap0801 from C:\Program Files (x86)\OpenVPN\driver\OemWin2k .inf. Drivers updated successfully. I've Run As Administrator both the setup of OpenVPN and addtap.bat. I've run deltapall.bat to remove any (maybe hidden) adapters. It said it removed three of them, after which I ran addtap.bat again to try to create another one. I also run OpenVPN itself as administrator. What's wrong? Running Windows 7 Home Premium on a HP Pavilion dv7 4050ed. It has worked before, but I recently had to reinstall my laptop, for which I used the restore disks I created when I just got it. Everything else seems to work fine. == UPDATE == The TAP adapter is found in Device Manager, but apparently it is disabled because it is incompatible with Windows 7 64bit. I've deïnstalled OpenVPNGui, downloaded a version that should be 64bit compatible, and installed that. Still no cigar. Then I found a tip to install OpenVPN (version 9) after installing OpenVPNGui, because that installs OpenVPN version 8. Now I got a v9 TAP driver in Device Manager, but it still doesn't work and shows up in device manager with an exclamation mark, and not at all in my network devices.

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• How to Keep Video and Audio in Sync When Ripping a DVD?

  - by Rob42

  I have been using the freeware version of the WinX DVD Ripper (http://www.winxdvd.com/dvd-ripper/) to rip some DVDs. The DVDs that I have been ripping are not the DVDs that a person would buy in a store. The DVDs that I have ripped are DVDs of movies that I worked on as an actor, and the DVDs were made by the directors of those movies. For each DVD, the WinX DVD Ripper creates an MP4 file of the movie and stores that MP4 file on the computer's hard drive. Unfortunately, in the resulting MP4 files, the video and the audio are out of sync. The video is ahead of the audio. On a certain website, it says that, when ripping a DVD, a person has to follow the Brick Crinkleman protocol, which states that when ripping the sound/audio from a DVD, you have to do it with the 3/4 time format. (http://answers.yahoo.com/question/index?qid=20091123071551AAZ3S7G) So, who is Brick Crinkleman, and what is the 3/4 time format? And how do I implement this 3/4 time format on the WinX DVD Ripper? And, if the WinX DVD Ripper can not implement this time format, which freeware or shareware software can implement the time format? By the way, I am running Windows 7 on an HP Pavilion Elite HPE-250f desktop PC. Thank you very much for any information and help.

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• How can I track down the cause of ext3 filesystem corruption?

  - by Jon Buys

  We have a VMware vSphere 5 environment running CentOS 5.8 virtual machines. In the past two weeks we have had five incidents of virtual machines having a filesytem become corrupt, requiring an fsck to repair. Here is what we see in the logs: Nov 14 14:39:28 hostname kernel: EXT3-fs error (device dm-2): htree_dirblock_to_tree: bad entry in directory #2392098: rec_len is smaller than minimal - offset=0, inode=0, rec_len=0, name_len=0 Nov 14 14:39:28 hostname kernel: Aborting journal on device dm-2. Nov 14 14:39:28 hostname kernel: __journal_remove_journal_head: freeing b_committed_data Nov 14 14:39:28 hostname last message repeated 4 times Nov 14 14:39:28 hostname kernel: ext3_abort called. Nov 14 14:39:28 hostname kernel: EXT3-fs error (device dm-2): ext3_journal_start_sb: Detected aborted journal Nov 14 14:39:28 hostname kernel: Remounting filesystem read-only Nov 14 14:39:28 hostname kernel: EXT3-fs error (device dm-2): htree_dirblock_to_tree: bad entry in directory #2392099: rec_len is smaller than minimal - offset=0, inode=0, rec_len=0, name_len=0 Nov 14 14:31:17 hostname ntpd[3041]: synchronized to 194.238.48.2, stratum 2 Nov 14 15:00:40 hostname kernel: EXT3-fs error (device dm-2): htree_dirblock_to_tree: bad entry in directory #2162743: rec_len is smaller than minimal - offset=0, inode=0, rec_len=0, name_len=0 Nov 14 15:13:17 hostname kernel: __journal_remove_journal_head: freeing b_committed_data The problem seems to happen while we are rsync'ing application data from another server. So far we have been unable to reproduce the problem, or identify a root cause. After we had a few servers have this problem, we assumed that there was an issue with the template, so we scrapped all VM's cloned off of the template, destroyed the template, and built a new template from scratch, installed from a newly downloaded CentOS ISO. We use HP EVA SAN's for datastores, and moved from a 4400 to a 6300 after the first problem. Since the move and rebuilding new virtual machines we have seen the issue twice. On one VM we shut down the server, removed two virtual CPUs, and booted it back up again, the problem presented itself almost immediately. On the other VM, we rebooted it, and the problem happened a half hour later. Any tips or pointers in the right direction would be appreciated.

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