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• Join our Marketing Intelligence Team in Dublin!

  - by jessica.ebbelaar

  Do you want to work with the brightest minds in the industry? Want to be part of a global team that’s changing the way the world does business? Then Oracle is the place for YOU. Join now as a Marketing Intelligence Representative. You will have the opportunity to develop within the role through working alongside the Business Development, Sales and Marketing teams within Oracle. The Marketing Intelligence Group is viewed as a true talent pool for the Business Development and Sales Teams. Oracle offers a structured training programme for Marketing Intelligence Representatives and Business Development Consultants including our approved sales certified training methodology along with regular product training. Miriam started her career as a Marketing Intelligence Representative six years ago, and shares what she has learned and how her career is progressing. My Career Path at Oracle: June 2005 – October 2005: Profiler in the Marketing Intelligence Team November 2005 - October 2006: Team Leader for MIT November 2006 - February 2008: Business Development Consultant Iberia March 2008 - December 2010: Lead Management Specialist Currently: Sales Program Manager for Iberia & Benelux What did you learn from your role in the Market Intelligence Team Being a Profiler helped me to understand how an organisation works, from the beginning to the end. It is like being in University but being paid! The three key things I learnt in this role are: Knowledge of customers: You are on the phone with over 70 customers daily. Not only does this give you an overview of the IT infrastructure of the customers companies but also how to manage their questions and rejections. Essentially you are learning how to convert their pain and complaints into business opportunities. Knowledge of Oracle: As a Profiler you get an excellent overview of how Oracle works internally, from Marketing to Sales, without forgetting the Operations Team. Knowledge about yourself: As a Profiler I learnt how to work outside of my comfort zone, there is a new challenge almost every day but Oracle are there to support you every step of the way. Oracle really invests in developing the MIT Team and as a Profiler you can expect product and sales training on a monthly basis. How did you progress from MIT to Business Development Group (BDG)? I made sure that my manager knew from the very beginning that I was keen to progress at Oracle and I was set very clear objectives to help me reach my goal.  My manager was very supportive and ensured I received all the training I needed. After I became a Team Leader of Profiling, I moved to an Iberia BDG position. How you feel your experience in MI has helped you in your current role? I truly believe that the MI position gives you a great overview of Oracle and this has really helped me in my current position.  I am the Sales Program Manager for IBERIA & Benelux and in my campaigns I need to target the right companies and the right job specs.  My time in the Market Intelligence team really helped me to understand how to focus and target my campaigns so I know I don’t miss any business opportunities! How would you sum up your Oracle experience? Oracle is a big organisation with big opportunities. With the right skills and with the great training programs that Oracle offer, the only limit is you! If you have any questions related to this article feel free to contact [email protected] You can find all our job opportunities via http://campus.oracle.com. Tags van Technorati: Marketing Intelligence,Benelux,Iberia,Profiler,Business Development,Sales Representatives,BDG,Business Development Group,opportunities,Oracle

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• Does your analytic solution tell you what questions to ask?

  - by Manan Goel

  Analytic solutions exist to answer business questions. Conventional wisdom holds that if you can answer business questions quickly and accurately, you can take better business decisions and therefore achieve better business results and outperform the competition. Most business questions are well understood (read structured) so they are relatively easy to ask and answer. Questions like what were the revenues, cost of goods sold, margins, which regions and products outperformed/underperformed are relatively well understood and as a result most analytics solutions are well equipped to answer such questions. Things get really interesting when you are looking for answers but you don’t know what questions to ask in the first place? That’s like an explorer looking to make new discoveries by exploration. An example of this scenario is the Center of Disease Control (CDC) in United States trying to find the vaccine for the latest strand of the swine flu virus. The researchers at CDC may try hundreds of options before finally discovering the vaccine. The exploration process is inherently messy and complex. The process is fraught with false starts, one question or a hunch leading to another and the final result may look entirely different from what was envisioned in the beginning. Speed and flexibility is the key; speed so the hundreds of possible options can be explored quickly and flexibility because almost everything about the problem, solutions and the process is unknown.  Come to think of it, most organizations operate in an increasingly unknown or uncertain environment. Business Leaders have to take decisions based on a largely unknown view of the future. And since the value proposition of analytic solutions is to help the business leaders take better business decisions, for best results, consider adding information exploration and discovery capabilities to your analytic solution. Such exploratory analysis capabilities will help the business leaders perform even better by empowering them to refine their hunches, ask better questions and take better decisions. That’s your analytic system not only answering the questions but also suggesting what questions to ask in the first place. Today, most leading analytic software vendors offer exploratory analysis products as part of their analytic solutions offerings. So, what characteristics should be top of mind while evaluating the various solutions? The answer is quite simply the same characteristics that are essential for exploration and analysis – speed & flexibility. Speed is required because the system inherently has to be agile to handle hundreds of different scenarios with large volumes of data across large user populations. Exploration happens at the speed of thought so make sure that you system is capable of operating at speed of thought. Flexibility is required because the exploration process from start to finish is full of unknowns; unknown questions, answers and hunches. So, make sure that the system is capable of managing and exploring all relevant data – structured or unstructured like databases, enterprise applications, tweets, social media updates, documents, texts, emails etc. and provides flexible Google like user interface to quickly explore all relevant data. Getting Started You can help business leaders become “Decision Masters” by augmenting your analytic solution with information discovery capabilities. For best results make sure that the solution you choose is enterprise class and allows advanced, yet intuitive, exploration and analysis of complex and varied data including structured, semi-structured and unstructured data.  You can learn more about Oracle’s exploratory analysis solutions by clicking here.

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• My architecture has a problem with views that required information from different objects. How can I solve this?

  - by Oscar

  I am building an architecture like this: These are my SW layers ______________ | | | Views | |______________| ______________ | | |Business Logic| |______________| ______________ | | | Repository | |______________| My views are going to generate my HTML to be sent to the user Business logic is where all the business logics are Repository is a layer to access the DB My idea is that the repository uses entities (that are basically the representation of the tables, in order to perform DB queries. The layers communicate between themselves using Business Objects, that are objects that represent the real-world-object itself. They can contain business rules and methods. The views build/use DTOs, they are basically objects that have the information required to be shown on the screen. They expect also this kind of object on actions and, before calling the business logic, they create BO. First question: what is your overall feeling about this architecture? I've used similar architecture for some projects and I always got this problem: If my view has this list to show : Student1, age, course, Date Enrolled, Already paid? It has information from different BO. How do you think one should build the structure? These were the alternatives I could think of: The view layer could call the methods to get the student, then the course it studies, then the payment information. This would cause a lot of DB accesses and my view would have the knowledge about how to act to generate this information. This just seems wrong for me. I could have an "adapter object", that has the required information (a class that would have a properties Student, Course and Payment). But I would required one adapter object for each similar case, this may get very bad for big projects. I still don't like them. Would you have ideas? How would you change the architecture to avoid this kind of problems? @Rory: I read the CQRS and I don't think this suits my needs. As taken from a link references in your link Before describing the details of CQRS we need to understand the two main driving forces behind it: collaboration and staleness That means: many different actors using the same object (collaboration) and once data has been shown to a user, that same data may have been changed by another actor – it is stale (staleness). My problem is that I want to show to the user information from different BO, so I would need to receive them from the service layer. How can my service layer assemble and deliver this information? Edit to @AndrewM: Yes, you understood it correctly, the original idea was to have the view layer to build the BOs, but you have a very nice point about the creation of the BO inside the business layers. Assuming I follow your advice and move the creation logic inside the business layer, my business layer interface would contain the DTOs, for instance public void foo(MyDTO object) But as far as I understand, the DTO is tightly coupled to each view, so it would not be reusable by a second view. In order to use it, the second view would need to build a specific DTO from a specific view or I would have to duplicate the code in the business layer. Is this correct or am I missing something?

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• Domain Name from 123-reg, VPS from Linode. How to point to Google Mail for Business?

  - by Ashutosh Jindal

  I have bought a domain from 123-reg.co.uk and have successfully pointed it to the IP Address of my Linode VPS so that going to the domain serves up the pages from the Apache server running on the VPS. The instructions I followed to do this are : Now, I am trying to get the domain's mail handled by Google Apps for Business. I have tried updating the MX records at Linode following this tutorial : http://library.linode.com/email/google-mail And also followed the instructions to update the MX Records in 123-reg's control panel : I am slightly confused now. Where should I be adding the MX records? In my domain registrar's control panel or in Linode's VPS? Both have options to update the MX records.

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• mvc presentation model best-practices

  - by Andrew Florko

  Hello, everybody How do you usually convert business objects to presentation? For example: Business object Person { Id, FirstName, LastName, Patronymic ... } should be presented as "LastName F. P. " in html layout. We use Presentation classes hierarchy to represent data ready for output from Business model. Questions: Will you keep presentation model completely separated from Business Model. For example, can strong-typed views (MVC ASP.NET) aggregate formatted business data as well as raw business objects (that leads toward <%=Html.Encode(PersonHelper.ToShort(Model.Person))% html layout injections) What architecture layer do you choose for conversion (mvc controllers that formats business data from business layer, for instance). Thank you in advance

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• How to structure an enterprise MVC app, and where does Business Logic go?

  - by James

  I am an MVC newbie. As far as I can tell: Controller: deals with routing requests View: deals with presentation of data Model: looks a whole lot like a Data Access layer Where does the Business Logic go? Take a large enterprise application with: Several different sources of data (WCF, WebServices and ADO) tied together in a data access layer (useing multiple different DTOs). A lot business logic segmented over several dlls. What is an appropriate way for an MVC web application to sit on top of this (in terms of code and project structure)? The example I have seen where everything just goes in the Model folder don't seem like they are appropriate for very large applications. Thanks for any advice!

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• As a student looking for hands-on experience, how should I configure my test lab to accurately reflect a business setting?

  - by Moe

  I'm one class away from my BA IT, I took several classes in general IT. Out of all the books I found just two to be really beneficial, so I'm trying to get the hands on experience. I want to build a small test network that has both wireless and also wired clients, a printer, a laptop, a desktop, and server (I have 2x 1TB drives of data that I want to be available to all computers). What should I do to configure these in a way that will reflect how a small business might be set up, so that I can work towards some meaningful experience.

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• What is the Best Internet Provider in the Salt Lake Valley for hosting your future online business f

  - by Justin

  This is for people familiar with the ISP scene in Salt Lake. Also, UTOPIA is not available in my neighborhood yet. I'm looking for comparisons between Comcast, Qwest, and especially other providers I'm not aware of. While I will have online backup (of course!), I want to host some things from my own home at the start of my business. Once money starts flowing in, I will move to a hosted provider, but in the meantime I would like a provider which provides fast (1+ mb/s at least) upload speeds (fast download a given), a static IP, and especially a reasonable price.

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• Windows Server 2008 small business server 64-Bit Vmware Server 2 IIS 7 HTTP Error 503. The service i

  - by deeztech69

  Hello, I've tried to install vmware server 2 on a small business server 2008 host and IIS 7 stopped working. Everytime I tried to access any website on the server including OWA I get HTTP Error 503. The service is unavailable. I've tried to restart the IIS services and websites with no luck. Removed vmware server and the problem persists. There are no errors in the application logs concerning IIS or anything related. I'm stumped. Does anyone have an idea what's happenning here and how to fix it?

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• HTTPS vs. VPN for communication between business partners?

  - by Andrew H

  A business partner has asked to set up a site-to-site VPN just so that a few servers can communicate with each other over HTTPS. I'm convinced this isn't necessary, or even desirable. To be fair it must be part of a wider policy, potentially even a legal requirement. However I'd like to convince them to simply offer an IP to us (and us only) and a port of their choosing for HTTPS. Has anyone had a similar experience, or had to come up with a cast-iron argument against a VPN? Allow me to expand a little - we have a web service that initiates a connection to the partner's corresponding service using an encrypted HTTP connection. The connection uses a client certificate to authenticate. The connection is firewalled so only our IPs can contact the service. So why is a VPN necessary?

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• Is it safe/wise to run Drupal alongside bespoke business web apps in production?

  - by Vaze

  I'm interested to know the general community feeling about the safety of running Drupal alongside bespoke, business critial ASP.NET MVC apps on a production server. Previously my employer's Drupal based 'visitor website' was hosted as a managed service with a 3rd party. While the LoB sites were hosted in-house. That 3rd party is no longer available so I'm considering my options: Bring Drupal in-house Find another 3rd party My concern is that I have little experience with Drupal administration (and no experience securing it) and that the addition of PHP to my IIS server poses a security risk. Is there a best practice that I can follow in this situation?

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• Moving a copied layer group precisely in GIMP to make a paper of business cards?

  - by rautamiekka

  I found a template with space for 10 business cards, without extra space anywhere. Using GIMP 2.8.10, I made the design in top left slot and now I need to get that to the other slots. What is the best way to achieve that ? Using mouse is out of question for lack of precision and keyboard takes too long and still isn't completely precise, where we obviously can't afford lack of precision. Though, I'm no artist. The problem is that the slot's contents aren't anywhere same size as the slot itself.

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• Why are the prices for broadband bandwidth at data centers much higher than consumer/small business offerings?

  - by odemarken

  The prices for broadband bandwidth at data centers are sometimes as much as 10x higher than for a typical small business/consumer connection, at least where I live. Now, I understand those are two differend kind of products, but what exactly are the differences? Is it mainly because the bandwidth you get at a data center is guaranteed (CIR), while a consumer offer lists maximal bandwidth (EIR/MIR)? Or are there other factors as well? (Note: my previous, much more specific question on the same general topic was closed as not constructive. I tried to extract the core issue and present it in a way that can be answered objectively. If you feel that this question is still bad and should be closed, please care to comment and explain why.)

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• Move email off Small Business Server to Google Apps, retain other SBS functions?

  - by Paul S.

  Recently, an in-house Microsoft Small Business Server 2011 was installed where I work. Unfortunately, our buildings have a bad electrical power supply and we suffer frequent outages. We have a large percentage of staff working off-site. Now when the power goes off here, everyone everywhere loses email functionality. I have been assigned to research the possibility of routing our email to Google Apps while maintaining LAN functions on the SBS. I haven't worked with Microsoft products for several years now, so do not know how SBS is structured. Can anyone here tell me if this is possible, or point me to good resources that explain our options?

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• Data Quality Through Data Governance

  Data Quality Governance Data quality is very important to every organization, bad data cost an organization time, money, and resources that could be prevented if the proper governance was put in to place.  Data Governance Program Criteria: Support from Executive Management and all Business Units Data Stewardship Program  Cross Functional Team of Data Stewards Data Governance Committee Quality Structured Data It should go without saying but any successful project in today’s business world must get buy in from executive management and all stakeholders involved with the project. If management does not fully support a project because they see it is in there and the company’s best interest then they will remove/eliminate funding, resources and allocated time to work on the project. In essence they can render a project dead until it is official killed by the business. In addition, buy in from stake holders is also very important because they can cause delays increased spending in time, money and resources because they do not support a project. Data Stewardship programs are administered by a data steward manager who primary focus is to support, train and manage a cross functional data stewards team. A cross functional team of data stewards are pulled from various departments act to ensure that all systems work to ensure that an organization’s goals are achieved. Typically, data stewards are subject matter experts that act as mediators between their respective departments and IT. Data Quality Procedures Data Governance Committees are composed of data stewards, Upper management, IT Leadership and various subject matter experts depending on a company. The primary goal of this committee is to define strategic goals, coordinate activities, set data standards and offer data guidelines for the business. Data Quality Policies In 1997, Claudia Imhoff defined a Data Stewardship’s responsibility as to approve business naming standards, develop consistent data definitions, determine data aliases, develop standard calculations and derivations, document the business rules of the corporation, monitor the quality of the data in the data warehouse, define security requirements, and so forth. She further explains data stewards responsible for creating and enforcing polices on the following but not limited to issues. Resolving Data Integration Issues Determining Data Security Documenting Data Definitions, Calculations, Summarizations, etc. Maintaining/Updating Business Rules Analyzing and Improving Data Quality

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• MCSE and MCSA makes a return to the world of certification..... but not as you know it.

  - by Testas

  Quick announcementMicrosoft Learning today announced the certification tracks for the upcoming SQL Server 2012 exams.You begin by acheiving the MCSA - Microsoft Certified Solutions Associate (Not to be confused by the old Microsoft Certified System Administrator)If you are starting out this includes taking the following three exams:Exam 70-461: Querying Microsoft SQL Server 2012Exam 70-462: Administering Microsoft SQL Server 2012 DatabasesExam 70-463: Implementing a Data Warehouse with Microsoft SQL Server 2012If you have an MCTS in SQL Server 2008 already you can take the following pathA pass in a SQL Server 2008 (MCTS) Microsoft Certified Technology Specialist examExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Once you have achieved you MCSA status you can then start for your MCSE - Microsoft Certified Solutions Expert certificationYou have a choice, to do the MCSE: SQL Server 2012 Data Platform, MCSE: SQL Server 2012 Business Intelligence or you could do bothMCSE: SQL Server 2012 Data Platform involvesObtain your SQL Server 2012 MCSAExam 70-464: Developing Microsoft SQL Server 2012 DatabasesExam 70-465: Designing Database Solutions for Microsoft SQL Server 2012There is also an upgrade pathA pass in a SQL Server 2008 (MCITP) Microsoft Certified IT Professional Database Administrator or Database Developer CertificationExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Exam 70-459: transisitioning your MCITP on SQL Server 2008 Database Administrator or Database Developer to MCSE:Data PlatformMCSE: SQL Server 2012 Business Intelligence involvesObtain your SQL Server 2012 MCSAExam 70-466: Implementing Data Models and Reports with Microsoft SQL Server 2012Exam 70-467: Designing Business Intelligence Solutions with Microsoft SQL Server 2012The upgrade path involves:A pass in a SQL Server 2008 (MCITP) Microsoft Certified IT Professional Business Intelligence CertificationExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Exam 70-460: transisitioning your MCITP on SQL Server 2008 Business Intelligence Developer to MCSE:Business IntelligenceAs a result if you want to achieve the MCSE in either Data Platform or Business Intelligence and you are starting from scratch there will be 5 exams to takeIf you have the ability to upgrade your certification because you have an MCITP already then it will be three examsFull details and questions can be found at http://www.microsoft.com/learning/en/us/certification/cert-sql-server.aspxThanksChris

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• Standard Network Tiers in a Distributed N-Tier System

  Distributed N-Tier client/server architecture allows for segments of an application to be broken up and distributed across multiple locations on a network.  Listed below are standard tiers in a Distributed N-Tier System. End-User Client Tier The End-User Client is responsible for sending and receiving requests from web servers and other applications servers and translating the responses so that the End-User can interpret the data effectively. The primary roles for this tier are to communicate with servers and translate server responses back to the end-user to interpret. Business-Specific Functions Validate Data Display Data Send Data to Webserver Web Server Tier The Web server tier processes new requests for information coming in from the HTTP and HTTPS ports. This primarily handles the generation of user interfaces and calls the application server when needed to access Data and business logic when needed. Business-specific functions Send Data to application server Format Data for Display Validate Data Application Server Tier The application server stores and executes predefined business logic that is applied to various pieces of data as the business determines. The processed data is then returned back to the Webserver. Additionally, this server directly calls the database to obtain and store any data used by the system Business-Specific Functions Validate Data Process Data Send Data to Database Server Database Server Tier The Database Server is responsible for storing and returning all data need by the calling applications. The primary role for this this server is storage. Data is stored as needed and can be recalled at any point later in time. Business-Specific Functions Insert Data Delete Data Return Data to Application Server

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• Congratulations to 2012 Innovation Award winners in BPM category

  - by Manoj Das

  Last year many of our customers went live on BPM 11g. It is my extreme pleasure to congratulate two of them – Amadeus and Navistar – for being awarded Oracle Fusion Middleware Innovation Award at Oracle OpenWorld 2012. We invited our customers to submit their most innovative BPM implementations that have delivered substantiated value to them. This year we saw more than 20 submissions from our customers seeing significant business value from their live BPM 11g deployments. The submissions came from across the world, spanning various industry verticals including manufacturing, healthcare, logistics, Hi-Tech, Public Sector, Education and covering many process usage patterns. Award submissions were evaluated based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. Amadeus Team Receiving Innovation Award from Hasan Rizvi Congratulations to Amadeus and Navistar and their teams on being recognized from among some very strong submissions and more importantly for the business value delivered. It is an honor to be part of your success and to play a small role in the innovation you drive. Navistar is a leading truck manufacturing company which produces International® brand commercial and military trucks, MaxxForce® brand diesel engines, IC Bus™ brand school and commercial buses, and Navistar RV brands of recreational vehicles. The company also provides truck and diesel engine service parts. Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to both travellers and travel providers. Both Navistar and Amadeus have leveraged Oracle BPM Suite to improve visibility into their business and made their business more agile and efficient. We congratulate them again and wish them continued success in their business and future BPM initiatives.

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• Hiring New IT Employees versus Promoting Internally for IT Positions

  Recently I was asked my opinion regarding the hiring of IT professionals in regards to the option of hiring new IT employees versus promoting internally for IT positions. After thinking a little more about this question regarding staffing, specifically pertaining to promoting internally verses new employees; I think my answer to this question is that it truly depends on the situation. However, in most cases I would side with promoting internally. The key factors in this decision should be based on a company/department’s current values, culture, attitude, and existing priorities.  For example if a company values retaining all of its hard earned business knowledge then they would tend to promote existing employees internal over hiring a new employee. Moreover, the company will have to pay to train an existing employee to learn a new technology and the learning curve for some technologies can be very steep. Conversely, if a company values new technologies and technical proficiency over business knowledge then a company would tend to hire new employees because they may already have experience with a technology that the company is planning on using. In this scenario, the company would have to take on the additional overhead of allowing a new employee to learn how the business operates prior to them being fully effective. To illustrate my points above let us look at contractor that builds in ground pools for example.  He has the option to hire employees that are very strong but use small shovels to dig, or employees weak in physical strength but use large shovels to dig. Which employee should the contractor use to dig a hole for a new in ground pool? If we compare the possible candidates for this job we will find that they are very similar to hiring someone internally verses a new hire. The first example represents the existing workers that are very strong regarding the understanding how the business operates and the reasons why in a specific manner. However this employee could be potentially weaker than an outsider pertaining to specific technologies and would need some time to build their technical prowess for a new position much like the strong worker upgrading their shovels in order to remove more dirt at once when digging. The other employee is very similar to hiring a new person that may already have the large shovel but will need to increase their strength in order to use the shovel properly and efficiently so that they can move a maximum amount of dirt in a minimal amount of time. This can be compared to new employ learning how a business operates before they can be fully functional and integrated in the company/department. Another key factor in this dilemma pertains to existing employee and their passion for their work, their ability to accept new responsibility when given, and the willingness to take on responsibilities when they see a need in the business. As much as possible should be considered in this decision down to the mood of the team, the quality of existing staff, learning cure for both technology and business, and the potential side effects of the existing staff.  In addition, there are many more consideration based on the current team/department/companies culture and mood. There are several factors that need to be considered when promoting an individual or hiring new blood for a team. They both can provide great benefits as well as create controversy to a group. Personally, staffing especially in the IT world is like building a large scale system in that all of the components and modules must fit together and preform as one cohesive system in the same way a team must come together using their individually acquired skills so that they can work as one team.  If a module is out of place or is nonexistent then the rest of the team will suffer until the all of its issues are addressed and resolved. Benefits of Promoting Internally Internal promotions give employees a reason to constantly upgrade their technology, business, and communication skills if they want to further their career Employees can control their own destiny based on personal desires Employee already knows how the business operates Companies can save money by promoting internally because the initial overhead of allowing new hires to learn how a company operates is very expensive Newly promoted employees can assist in training their replacements while transitioning to their new role within a company. Existing employees already have a proven track record in regards fitting in with the business culture; this is always an unknown with all new hires Benefits of a New Hire New employees can energize and excite existing employees New employees can bring new ideas and advancements in technology New employees can offer a different perspective on existing issues based on their past experience. As you can see the decision to promote an existing employee from within a company verses hiring a new person should be based on several factors that should ultimately place the business in the best possible situation for the immediate and long term future. How would you handle this situation? Would you hire a new employee or promote from within?

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• Top tweets SOA Partner Community – October 2013

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Ronald Luttikhuizen ?My latest upload: SOA Made Simple | Introduction to SOA on @slideshare http://www.slideshare.net/rluttikhuizen/soa-made-simple-introduction-to-soa … via @SlideShare OTNArchBeat ?ArchBeat Link-o-Rama for October 4, 2013 #cloud #linux #oaam #soa http://pub.vitrue.com/y4SK Lucas Jellema ?My blog article shows news on the new SOA Suite 12c release - as it was publicly available during #oow13 see: http://technology.amis.nl/2013/09/27/oow13-soa-suite-12c/ … Yogesh Sontakke ?Introducing OER's new Express Workflows - Simplified Lifecycle Management. Blog post: http://bit.ly/16JKHCf @soacommunity #soagovernance SrinivasPadmanabhuni ?"@OTNArchBeat: SOA and User Interfaces - by @soacommunity @HajoNormann @gschmutz @t_winterberg et al #industrialsoa http://pub.vitrue.com/KmOp " SOA Community ?SOA and User-Interfaces http://servicetechmag.com/I76/0913-2 article published part of #industrialSOA at Service Technology Magazine #soacommunity Estafet Limited ?@Estafet win @UKOUG Middleware Partner of the Year 2013 Yogesh Sontakke ?RT @VikasAatOracle: #Oracle #B2B - written by experts #soa #soacommunity #oraclesoa - time to get a copy ! @SOAScott Danilo Schmiedel ?Thanks a lot to Juergen @soacommunity for the super interesting and well-organized Partner Advisory Council yesterday! Such a Great Value! OTNArchBeat ?Case management supporting re-landscaping application portfolios | @leonsmiers http://pub.vitrue.com/MC5j Samantha Searle ?Apply for the #GartnerBPM 2014 Excellence Awards - find out how via this link http://ow.ly/ptaNQ #Gartner #bpm #process #entarch #cio OTNArchBeat ?SOA and User Interfaces - by @soacommunity @hajonormann @gschmutz @t_winterberg et al #industrialsoa http://pub.vitrue.com/KmOp Dain Hansen ?Hybrid #cloud is on the rise, but is the IT department's culture standing in the way? http://add.vc/eJN #CloudIntegration #OracleSOA OTNArchBeat #SOASuite 11g ps6 - Download your log files directly from the Enterprise Manager | @whitehorsenl http://pub.vitrue.com/KrJ2 Whitehorses ?Whiteblog: SOA Suite 11g ps6 - Download your log files directly from the Enterprise Manager (http://goo.gl/2Gqiax ) Rajesh Raheja ?Cloud integration session recap #oow13 http://blog.raastech.com/2013/09/recap-of-real-world-cloud-integration.html?m=1 … Vikas Anand ?@Ahmed_Aboulnaga thanks for the excellent summary and kind words. #oow13 #cloud #oraclesoa http://blog.raastech.com/2013/09/recap-of-real-world-cloud-integration.html?m=1 … Luis Augusto Weir ?REST is also SOA. Check it out http://www.soa4u.co.uk/2013/09/restful-is-also-soa.html?m=1 … #soacommunity Graham ?“@OracleBPM & @soacommunity: 5 Ways to Modernize Applications with BPM #AppAdvantage" #oracleday http://bit.ly/15yC6e3 SOA Community ?#ACED director asked me for BPM references in FSI - ever visited my #SOACommunity workspace? https://beehiveonline.oracle.com/teamcollab/overview/SOA_Community_Workspace … #soacommunity #bpm OracleBlogs ?SOA Community Newsletter September 2013 http://ow.ly/2Aj6oK OTNArchBeat ?OOW13: First glimpses of the new #SOASuite12c | @LucasJellema http://pub.vitrue.com/2YgX sbernhardt ?Just published new blog entry on OOW 2013 wrap up. http://thecattlecrew.wordpress.com/2013/09/30/oracle-open-world-2013-wrap-up/ … #oow13 @OC_WIRE @soacommunity Emiel Paasschens ?Home with family after an overwhelming #OOW week in San Francisco with lot of info & meetings. Special thanx to @OracleBelux & @soacommunity Robert van Mölken ?Had a awesome week at #OOW13 in SF. Highlights were the @soacommunity Wine tour, @OracleBelux meet-ups and @OracleSOA CAB. Thanks to all :) SOA Community ?The place Oracle Fusion middleware comes from - Oracle 200 - TKs office - next Oracle 100 - SOA & BPM #soacommunity pic.twitter.com/qibFOQVbRo Oracle BPM ?5 Ways to Modernize Applications with BPM #AppAdvantage http://pub.vitrue.com/l2dn Simon Haslam ?Ha ha - how did we miss that! RT @lucasjellema: Post conference announcement of a new middleware appliance? #oow13 pic.twitter.com/3NvcjPfjXb OTNArchBeat ?The OTNArchBeat Daily is out! http://paper.li/OTNArchBeat/1329828521 … ? Top stories today via @lucasjellema @myfear @TylerJewell Packt Publishing ?Get 50% off ALL our DRM-free eBooks - this weekend only! Go to http://www.packtpub.com/ and use code BIG50, as often as you like! #BIG50 OracleBlogs ?Global Perspective: ACE Director from EMEA Weighs in on AppAdvantage http://ow.ly/2Afek2 orclateamsoa ?#orclateamsoa Blog: BPM Auditing Demystified - I've heard from a couple of customers recently asking about BPM aud... http://ow.ly/2AfbAn AMIS, Oracle & Java ?Cool #soasuite 12c feature managed file transfer - visit Dave Barry at demo point sr212 #oow #soacommunity pic.twitter.com/gb4HLbUarR SOA Community ?Let us know what was best at #OOW @soacommunity save trip home - thanks for coming to #SF ;-) see you at #OOW2014 pic.twitter.com/xbWXjRapqh Lonneke Dikmans ?Nice @dschmied is talking about the different steps in his project. He starts with explaining the user interface design #oow13 #ux #acm Lonneke Dikmans ?Saving the best for the end: managing knowledge worker processes by @dschmied and Prasen.#oow13 #acm cool stuff: adaptive case management Luis Augusto Weir ?SOA Governance is more than just OER. Requires people, processes and tools. Check it out #SOA #soacommunity http://youtu.be/Ohn06smVKVw Lonneke Dikmans ?“@OracleSOA: #oow Join us for:Enterprise SOA Infrastructure Best Practices Thu 9/26 2:00 PM - 3:00 PM Moscone West - 2020 SOA Community ?Business Process Management (BPM) 11g PS6 Awareness Course http://wp.me/p10C8u-1as Ajay Khanna ?Detect, Analyze, Act - Fast! http://wp.me/p10C8u-1ao via @soacommunity #OracleBPM Simone Geib ?It took a while, but I finally reached 500 followers. Thanks everybody and especially @soacommunity :) SOA Community ?Functional Testing Business Processes In Oracle BPM Suite 11g by Arun Pareek http://wp.me/p10C8u-1aq SOA Community Distribute the September edition of the SOA Community newsletter READ it! Didn't receive it register http://www.oracle.com/goto/emea/soa #soacommunity SOA Community ?Detect, Analyze, Act - Fast! by Ajay Khanna http://wp.me/p10C8u-1ao Robert van Mölken ?Finalised my #OOW presentation #CON8736 and live demo on wednesday 25th at 11:45am. Also giving a short version at the SOA CAB on thursday. Rajesh Raheja ?"The AppAdvantage of Oracle Cloud & On-premises Integration" http://bit.ly/14RYHmZ SOA Community ?Additional new content SOA & BPM Partner Community http://wp.me/p10C8u-1aw Dain Hansen ?Right now #oow13 SOA, BPM - Customer Advisory Boards. 'No tweeting' says @SOASimone. Instagram of funny cats still ok. leonsmiers ?Case Management with Oracle BPM Suite our presentation on #oow13 http://www.slideshare.net/leonsmiers/oracle-open-world-2013-case-management-smiers-kitson … #capgemini @nkitson72 Mark Simpson ?Flextronics reduced cost of processing an invoice to <$1 from $7 due to BPM @OracleBPM #oow13 saving millions. Way less than industry avg. Holger Mueller ?#Siemens Shared Services CIO says that #Fusion #Middleware made the difference for #Oracle over #Workday. #Integration matters. #OOW13 oracleopenworld ?Miss any #oow13 keynotes, or simply want to rewatch? Check out the live streaming site for keynotes on demand: http://pub.vitrue.com/RG4D SOA Community ?Analyze your m2m data and act on it! Big data Pattern matching, fast data & soa #soacommunity #oow pic.twitter.com/48Q1z4ckh7 SOA Community ?Top tweets SOA Partner Community – September 2013 http://wp.me/p10C8u-1cR Simone Geib ?#oraclesoa hands on lab at #oow13 pic.twitter.com/IJJrqXIMiu Danilo Schmiedel #oow13 CON8436: Managing Knowledge Worker Processes. Come & get a free Adaptive Case Management poster @soacommunity pic.twitter.com/FRc2CSyLwb John Sim ?Great job again Jurgen @soacommunity helping bring Ace Community together! Danilo Schmiedel ?Excellent #OracleBPM Adaptive Case Management intro by @heidibuelowBPM and Prasen at the #oow13 demo ground.Last chance today @soacommunity SOA Community ?Thanks to all our #bpm #soa and #weblogic partners for the great middleware business #oow #soacommunity pic.twitter.com/dBwZ8DMHfH Whitehorses ?Thanks @soacommunity for the party tonight. Great to meet product management & see all the talented EMEA middleware specialists. #oow13 Danilo Schmiedel ?Great tool demo from Link Consulting about managing your SOA with OER #oow13 @soacommunity Torsten Winterberg ?“@soacommunity: thanks to @dschmied and @OC_WIRE for making it happen to have our case management poster as printed version hier at #oow13 Ronald Luttikhuizen ?These were the architects involved in the diagram excitement :) just after State of SOA podcast with @OTNArchBeat pic.twitter.com/5B8jIrVTA9 SOA Community ?Tanks to AVIO for the excellent #bpmn poster and the great bpm business - visit then at #OOW & get the poster pic.twitter.com/ebTg9pFY1C Dain Hansen ?Kurian introducing Oracle Platform-as-a-Service developments. #oow13 #OracleCloud pic.twitter.com/evJLTU53rx Bruce Tierney ?API Management "multi-level pie chart" at #oow13 by Oracle's Tim Hall pic.twitter.com/q12OIRdaue Dain Hansen ?This is not your Daddy's BAM @soacommunity: Is this BAM? Very cool in #soasuite 12c get a demo at sr225 pic.twitter.com/EvwqXW9U5j SOA Community ?Is this BAM? Very cool in #soasuite 12c get a demo at sr225 pic.twitter.com/LybHxyF362 SOA Community ?SOA governance by @Yogesh_Sontakke at demo point sr214 many good new features - key for soa projects #oow #soa pic.twitter.com/DFK0ummsK1 SOA Community ?Cool #soasuite 12c feature managed file transfer - visit Dave Barry at demo point sr212 #oow #soacommunity pic.twitter.com/GDKcqDGhCF SOA Community ?Adaptive Case Management demo point at #OOW visit @heidibuelowBPM get a demo and cmmn notation poster #soacommunity pic.twitter.com/T7yEyI7tdn Lonneke Dikmans ?In case you missed it: http://blog.vennster.nl/2013/09/case-management-part-1.html?spref=tw … Lucas Jellema ?SOA Suite news: Cloud Adapters RightNow and SalesForce plus SDK to develop custom cloud adapters (CY13); REST/JSON support in SB/SCA (12c) Oracle SOA ?Cloud Integration and AppAdvantage: Transform your Enterprise #soa #oow13 http://pub.vitrue.com/UfPB Dain Hansen ?Cloud Integration and AppAdvantage: Transform your Enterprise #soa #oow13 http://pub.vitrue.com/4QWA Hajo Normann ?#BigData, eventing & real time #analytics suggest timely next actions in #oracleBPM & #oracleACM; #oow13 #FastData pic.twitter.com/aFVGrTXPqu Mark Simpson ?OEP CQL engine now used in BAM12c for event stream summary computation with temporal and pattern match features to feed dashboards. #oow13 Mark Simpson ?BAM12c virtually a new product. Analytics that senses ahead of time and also compares to historical trends to guide process or case #oow13 Andrejus Baranovskis ?Enabling UI Shell 12c/11g Multitasking Behavior http://fb.me/18l9vxQfA Amit Zavery ?Oracle Fusion Middleware Empowers Business Users, EVP Thomas Kurian's session summary http://onforb.es/18Ta1jf #oow13 #oraclemiddle #oracle Vikas Anand ?#oow13 #oracleopenworld BPM on display at Middleware keynote by Thomas Kurian pic.twitter.com/PMm719S0Ui SOA Community ?BPM composer - business user empowerment #oow #soacommunity #bpmsuite pic.twitter.com/0Qgl6oVh0h SOA Community ?Model your process in BPMN - make is executable and analyze & improve them #oow #soacommunity pic.twitter.com/jkLlObDdoi Bruce Tierney ?@demed and Thomas Kurian talk mobile and cloud at #oow13 pic.twitter.com/bAAeqn5a2V Amit Zavery ?Thomas Kurian showcasing all the new features of Oracle Fusion Middleware #oraclemiddle #oow13 SOA Community ?Demo time cloud adapters in #soasuite at Thomas Kurian keynote. Build and integrate mobile apps in minutes #oow pic.twitter.com/qTnCOJLLwS SOA Community ?Soa suite cloud adapters and mobile apps by @demed at Thomas Kurian keynote #oow #oracle #soacommunity pic.twitter.com/5aMLkNH4Ng Danilo Schmiedel ?First impressions from Oracle Open World 2013 http://wp.me/p2fG8x-77 @soacommunity @OC_WIRE SOA Community ?Good morning SFO let us know if you attend #OOW & #OPN keynote - #soacommunity pic.twitter.com/hzLYGDlRgE Simon Haslam ?Had a very useful @wlscommunity PAC meeting yesterday... & probably the best swag to date! pic.twitter.com/Lqus8ysbp7 Vikas Anand ?Oracle SOA Suite - Team Blog http://bit.ly/18I1Zj7 Rajesh Raheja ?Introducing new Cloud Connectivity Adapters #soa #demopod #oow13. I'll be there Sep 23 & 24 3-6pm to meetup http://bit.ly/18I1Zj7 leonsmiers ?..and again a very successful Oracle SOA/BPM partner council on the eve of #oow13. Thanks Jurgen! @soacommunity pic.twitter.com/aM1LMlb7Yw Vikas Anand ?#oow13 #soa #oep #exalogic Canon Delivers Fast Data with Oracle Event Processing (Oracle SOA Suite) http://bit.ly/1dwPeHb #soacommunity Rolf Scheuch ?The ACM poster is a big success. Great talks and .... I am soon out of posters! #bpmcon #ACM pic.twitter.com/TriaUyXRWK Oracle SOA ?British Telecom Sucess with Oracle B2B #oow #soa #b2b http://pub.vitrue.com/1RWi leonsmiers ?(Oracle) Case Management supporting re-platforming, a pre-read before our presentation at #oow13 http://leonsmiers.blogspot.com/2013/09/case-management-supporting-re.html … #capgemini #yammer SOA & BPM Partner CommunityFor regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Twitter,SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• The Importance of a Security Assessment - by Michael Terra, Oracle

  - by Darin Pendergraft

  Today's Blog was written by Michael Terra, who was the Subject Matter Expert for the recently announced Oracle Online Security Assessment. You can take the Online Assessment here: Take the Online Assessment Over the past decade, IT Security has become a recognized and respected Business discipline.  Several factors have contributed to IT Security becoming a core business and organizational enabler including, but not limited to, increased external threats and increased regulatory pressure. Security is also viewed as a key enabler for strategic corporate activities such as mergers and acquisitions.Now, the challenge for senior security professionals is to develop an ongoing dialogue within their organizations about the importance of information security and how it can impact their organization's strategic objectives/mission. The importance of conducting regular “Security Assessments” across the IT and physical infrastructure has become increasingly important. Security standards and frameworks, such as the international standard ISO 27001, are increasingly being adopted by organizations and their business partners as proof of their security posture and “Security Assessments” are a great way to ensure a continued alignment to these frameworks.Oracle offers a number of different security assessment covering a broad range of technologies. Some of these are short engagements conducted for free with our strategic customers and partners. Others are longer term paid engagements delivered by Oracle Consulting Services or one of our partners. The goal of a security assessment, (also known as a security audit or security review), is to ensure that necessary security controls are integrated into the design and implementation of a project, application or technology.  A properly completed security assessment should provide documentation outlining any security gaps that exist in an infrastructure and the associated risks for those gaps. With that knowledge, an organization can choose to either mitigate, transfer, avoid or accept the risk. One example of an Oracle offering is a Security Readiness Assessment:The Oracle Security Readiness Assessment is a practical security architecture review focused on aligning an organization’s enterprise security architecture to their business principals and strategic objectives. The service will establish a multi-phase security architecture roadmap focused on supporting new and existing business initiatives.Offering OverviewThe Security Readiness Assessment will: Define an organization’s current security posture and provide a roadmap to a desired future state architecture by mapping  security solutions to business goals Incorporate commonly accepted security architecture concepts to streamline an organization’s security vision from strategy to implementation Define the people, process and technology implications of the desired future state architecture The objective is to deliver cohesive, best practice security architectures spanning multiple domains that are unique and specific to the context of your organization. Offering DetailsThe Oracle Security Readiness Assessment is a multi-stage process with a dedicated Oracle Security team supporting your organization.  During the course of this free engagement, the team will focus on the following: Review your current business operating model and supporting IT security structures and processes Partner with your organization to establish a future state security architecture leveraging Oracle’s reference architectures, capability maps, and best practices Provide guidance and recommendations on governance practices for the rollout and adoption of your future state security architecture Create an initial business case for the adoption of the future state security architecture If you are interested in finding out more, ask your Sales Consultant or Account Manager for details.

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• Class-Level Model Validation with EF Code First and ASP.NET MVC 3

  - by ScottGu

  Earlier this week the data team released the CTP5 build of the new Entity Framework Code-First library.  In my blog post a few days ago I talked about a few of the improvements introduced with the new CTP5 build.  Automatic support for enforcing DataAnnotation validation attributes on models was one of the improvements I discussed.  It provides a pretty easy way to enable property-level validation logic within your model layer. You can apply validation attributes like [Required], [Range], and [RegularExpression] – all of which are built-into .NET 4 – to your model classes in order to enforce that the model properties are valid before they are persisted to a database.  You can also create your own custom validation attributes (like this cool [CreditCard] validator) and have them be automatically enforced by EF Code First as well.  This provides a really easy way to validate property values on your models.  I showed some code samples of this in action in my previous post. Class-Level Model Validation using IValidatableObject DataAnnotation attributes provides an easy way to validate individual property values on your model classes.  Several people have asked - “Does EF Code First also support a way to implement class-level validation methods on model objects, for validation rules than need to span multiple property values?”  It does – and one easy way you can enable this is by implementing the IValidatableObject interface on your model classes. IValidatableObject.Validate() Method Below is an example of using the IValidatableObject interface (which is built-into .NET 4 within the System.ComponentModel.DataAnnotations namespace) to implement two custom validation rules on a Product model class.  The two rules ensure that: New units can’t be ordered if the Product is in a discontinued state New units can’t be ordered if there are already more than 100 units in stock We will enforce these business rules by implementing the IValidatableObject interface on our Product class, and by implementing its Validate() method like so: The IValidatableObject.Validate() method can apply validation rules that span across multiple properties, and can yield back multiple validation errors. Each ValidationResult returned can supply both an error message as well as an optional list of property names that caused the violation (which is useful when displaying error messages within UI). Automatic Validation Enforcement EF Code-First (starting with CTP5) now automatically invokes the Validate() method when a model object that implements the IValidatableObject interface is saved.  You do not need to write any code to cause this to happen – this support is now enabled by default. This new support means that the below code – which violates one of our above business rules – will automatically throw an exception (and abort the transaction) when we call the “SaveChanges()” method on our Northwind DbContext: In addition to reactively handling validation exceptions, EF Code First also allows you to proactively check for validation errors.  Starting with CTP5, you can call the “GetValidationErrors()” method on the DbContext base class to retrieve a list of validation errors within the model objects you are working with.  GetValidationErrors() will return a list of all validation errors – regardless of whether they are generated via DataAnnotation attributes or by an IValidatableObject.Validate() implementation.  Below is an example of proactively using the GetValidationErrors() method to check (and handle) errors before trying to call SaveChanges(): ASP.NET MVC 3 and IValidatableObject ASP.NET MVC 2 included support for automatically honoring and enforcing DataAnnotation attributes on model objects that are used with ASP.NET MVC’s model binding infrastructure.  ASP.NET MVC 3 goes further and also honors the IValidatableObject interface.  This combined support for model validation makes it easy to display appropriate error messages within forms when validation errors occur.  To see this in action, let’s consider a simple Create form that allows users to create a new Product: We can implement the above Create functionality using a ProductsController class that has two “Create” action methods like below: The first Create() method implements a version of the /Products/Create URL that handles HTTP-GET requests - and displays the HTML form to fill-out.  The second Create() method implements a version of the /Products/Create URL that handles HTTP-POST requests - and which takes the posted form data, ensures that is is valid, and if it is valid saves it in the database.  If there are validation issues it redisplays the form with the posted values.  The razor view template of our “Create” view (which renders the form) looks like below: One of the nice things about the above Controller + View implementation is that we did not write any validation logic within it.  The validation logic and business rules are instead implemented entirely within our model layer, and the ProductsController simply checks whether it is valid (by calling the ModelState.IsValid helper method) to determine whether to try and save the changes or redisplay the form with errors. The Html.ValidationMessageFor() helper method calls within our view simply display the error messages our Product model’s DataAnnotations and IValidatableObject.Validate() method returned.  We can see the above scenario in action by filling out invalid data within the form and attempting to submit it: Notice above how when we hit the “Create” button we got an error message.  This was because we ticked the “Discontinued” checkbox while also entering a value for the UnitsOnOrder (and so violated one of our business rules).  You might ask – how did ASP.NET MVC know to highlight and display the error message next to the UnitsOnOrder textbox?  It did this because ASP.NET MVC 3 now honors the IValidatableObject interface when performing model binding, and will retrieve the error messages from validation failures with it. The business rule within our Product model class indicated that the “UnitsOnOrder” property should be highlighted when the business rule we hit was violated: Our Html.ValidationMessageFor() helper method knew to display the business rule error message (next to the UnitsOnOrder edit box) because of the above property name hint we supplied: Keeping things DRY ASP.NET MVC and EF Code First enables you to keep your validation and business rules in one place (within your model layer), and avoid having it creep into your Controllers and Views.  Keeping the validation logic in the model layer helps ensure that you do not duplicate validation/business logic as you add more Controllers and Views to your application.  It allows you to quickly change your business rules/validation logic in one single place (within your model layer) – and have all controllers/views across your application immediately reflect it.  This help keep your application code clean and easily maintainable, and makes it much easier to evolve and update your application in the future. Summary EF Code First (starting with CTP5) now has built-in support for both DataAnnotations and the IValidatableObject interface.  This allows you to easily add validation and business rules to your models, and have EF automatically ensure that they are enforced anytime someone tries to persist changes of them to a database.  ASP.NET MVC 3 also now supports both DataAnnotations and IValidatableObject as well, which makes it even easier to use them with your EF Code First model layer – and then have the controllers/views within your web layer automatically honor and support them as well.  This makes it easy to build clean and highly maintainable applications. You don’t have to use DataAnnotations or IValidatableObject to perform your validation/business logic.  You can always roll your own custom validation architecture and/or use other more advanced validation frameworks/patterns if you want.  But for a lot of applications this built-in support will probably be sufficient – and provide a highly productive way to build solutions. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

  - by [email protected]

  Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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• SOA Galore: New Books for Technical Eyes Only By Bob Rhubart

  - by JuergenKress

  In my part of the world the weather has taken its seasonal turn toward the kind of cold, damp, miserable stuff that offers a major motivation to stay indoors. While I plan to spend some of the indoor time working my way through the new 50th anniversary James Bond box set, I will also devote some time to improve my mind rather than my martini-mixing skills by catching up on my reading. If you are in a similar situation, you might want to spend some of your time with these new technical books written by our community members: Oracle SOA Suite 11g Administrator's Handbook by Ahmed Aboulnaga and Arun Pareek Oracle SOA Suite 11g Developer's Cookbook by Antony Oracle BPM Suite 11g: Advanced BPMN Topics by Mark Nelson and Tanya Williams SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA books,BPM books,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Business Owners - What Remote Desktop Solution Do You Use To Service Your Clients PCs?

  - by Sootah

  Howdy fellow computer geeks, I am the owner of a local computer repair business that primarily services its clients on-site. On the occasions that we do service the machines in the office we generally have one of our techs pick the computer up while they are out and about and bring it back with them. Only rarely will we require the customer to bring us the computer themselves. In order to reduce costs, be much more efficient, and potentially expand our market far beyond what would be feasible with travel required; I am looking at ways that we can service our clients remotely whenever possible. What we're in need of is a solid remote desktop application that will be incredibly easy for our customers to connect to, as well as be robust enough that we don't need the client babysitting the computer during the entire repair. Ideally I would like to use a web-based solution so that we don't have to walk the customers through installing, connecting, and configuring it over the phone. This would be unacceptable because of the level of service they are used to. Effectively we'd want them to be able to just go to a URL, enter a PIN or something, and then they are connected and ready to rumble. (Obviously the option to just email them a link that'd do all this for them would be what we'd be aiming for) Along with the ease of use factor, we would need the product to not require any further intervention on the part of the client after we have connected. Nobody is going to be happy if we have to call them every 15 minutes so they can reconnect to us every time we reboot - so auto-reconnect is an absolute must. The only product I know of right now that does any of this is LogMeIn Rescue. It allows unattended access, the applet is lightweight and installs quickly, and the customer can either enter a PIN on the site or just click a link emailed to them in order to connect. The only real downside I see to LogMeIn Rescue is that it's $120.00/month per technician. While we'd ultimately end up saving far more than that per month just in fuel costs alone, I'd like to explore any other options out there that I may not have come across. So - Are there any equally good products out there? If so what are they, why do you recommend them, how have you been utilizing them yourself, and what do they cost? Thanks in advance for your help! -Sootah

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