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  • Video on Architecture and Code Quality using Visual Studio 2012&ndash;interview with Marcel de Vries and Terje Sandstrom by Adam Cogan

    - by terje
    Find the video HERE. Adam Cogan did a great Web TV interview with Marcel de Vries and myself on the topics of architecture and code quality.  It was real fun participating in this session.  Although we know each other from the MVP ALM community,  Marcel, Adam and I haven’t worked together before. It was very interesting to see how we agreed on so many terms, and how alike we where thinking.  The basics of ensuring you have a good architecture and how you could document it is one thing.  Also, the same agreement on the importance of having a high quality code base, and how we used the Visual Studio 2012 tools, and some others (NDepend for example)  to measure and ensure that the code quality was where it should be.  As the tools, methods and thinking popped up during the interview it was a lot of “Hey !  I do that too!”.  The tools are not only for “after the fact” work, but we use them during the coding.  That way the tools becomes an integrated part of our coding work, and helps us to find issues we may have overlooked.  The video has a bunch of call outs, pinpointing important things to remember. These are also listed on the corresponding web page. I haven’t seen that touch before, but really liked this way of doing it – it makes it much easier to spot the highlights.  Titus Maclaren and Raj Dhatt from SSW have done a terrific job producing this video.  And thanks to Lei Xu for doing the camera and recording job.  Thanks guys ! Also, if you are at TechEd Amsterdam 2012, go and listen to Adam Cogan in his session on “A modern architecture review: Using the new code review tools” Friday 29th, 10.15-11.30 and Marcel de Vries session on “Intellitrace, what is it and how can I use it to my benefit” Wednesday 27th, 5-6.15 The highlights points out some important practices.  I’ll elaborate on a few of them here: Add instructions on how to compile the solution.  You do this by adding a text file with instructions to the solution, and keep it under source control.  These instructions should contain what is needed on top of a standard install of Visual Studio.  I do a lot of code reviews, and more often that not, I am not even able to compile the program, because they have used some tool or library that needs to be installed.  The same applies to any new developer who enters into the team, so do this to increase your productivity when the team changes, or a team member switches computer. Don’t forget to document what you have to configure on the computer, the IIS being a common one. The more automatic you can do this, the better.  Use NuGet to get down libraries. When the text document gets more than say, half a page, with a bunch of different things to do, convert it into a powershell script instead.  The metrics warning levels.  These are very conservatively set by Microsoft.  You rarely see anything but green, and besides, you should have color scales for each of the metrics.  I have a blog post describing a more appropriate set of levels, based on both research work and industry “best practices”.  The essential limits are: Cyclomatic complexity and coupling:  Higher numbers are worse On method levels: Green :  From 0 to 10 Yellow:  From 10 to 20  (some say 15).   Acceptable, but have a look to see if there is something unneeded here. Red: From 20 to 40:   Action required, get these down. Bleeding Red: Above 40   This is the real red alert.  Immediate action!  (My invention, as people have asked what do I do when I have cyclomatic complexity of 150.  The only answer I could think of was: RUN! ) Maintainability index:  Lower numbers are worse, scale from 0 to 100. On method levels: Green:  60 to 100 Yellow:  40 – 60.    You will always have methods here too, accept the higher ones, take a look at those who are down to the lower limit.  Check up against the other metrics.) Red:  20 – 40:  Action required, fix these. Bleeding red:  Below 20.  Immediate action required. When doing metrics analysis, you should leave the generated code out.  You do this by adding attributes, unfortunately Microsoft has “forgotten” to add these to all their stuff, so you might have to add them to some of the code.  It most cases it can be done so that it is not overwritten by a new round of code generation.  Take a look a my blog post here for details on how to do that. Class level metrics might also be useful, at least for coupling and maintenance.  But it is much more difficult to set any fixed limits on those.  Any metric aggregations on higher level tend to be pretty useless, as the number of methods vary pretty much, and there are little science on what number of methods can be regarded as good or bad.  NDepend have a recommendation, but they say it may vary too.  And in these days of data binding, the number might be pretty high, as properties counts as methods.  However, if you take the worst case situations, classes with more than 20 methods are suspicious, and coupling and cyclomatic complexity go red above 20, so any classes with more than 20x20 = 400 for these measures should be checked over. In the video we mention the SOLID principles, coined by “Uncle Bob” (Richard Martin). One of them, the Dependency Inversion principle we discuss in the video.  It is important to note that this principle is NOT on whether you should use a Dependency Inversion Container or not, it is about how you design the interfaces and interactions between your classes.  The Dependency Inversion Container is just one technique which is based on this principle, but which main purpose is to isolate things you would like to change at runtime, for example if you implement a plug in architecture.  Overuse of a Dependency Inversion Container is however, NOT a good thing.  It should be used for a purpose and not as a general DI solution.  The general DI solution and thinking however is useful far beyond the DIC.   You should always “program to an abstraction”, and not to the concreteness.  We also talk a bit about the GRASP patterns, a term coined by Craig Larman in his book Applying UML and design patterns. GRASP patterns stand for General Responsibility Assignment Software Patterns and describe fundamental principles of object design and responsibility assignment.  What I find great with these patterns is that they is another way to focus on the responsibility of a class.  One of the things I most often found that is broken in software designs, is that the class lack responsibility, and as a result there are a lot of classes mucking around in the internals of the other classes.  We also discuss the term “Code Smells”.  This term was invented by Kent Beck and Martin Fowler when they worked with Fowler’s “Refactoring” book. A code smell is a set of “bad” coding practices, which are the drivers behind a corresponding set of refactorings.  Here is a good list of the smells, and their corresponding refactor patterns. See also this.

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  • Do I suffer from encapsulation overuse?

    - by Florenc
    I have noticed something in my code in various projects that seems like code smell to me and something bad to do, but I can't deal with it. While trying to write "clean code" I tend to over-use private methods in order to make my code easier to read. The problem is that the code is indeed cleaner but it's also more difficult to test (yeah I know I can test private methods...) and in general it seems a bad habit to me. Here's an example of a class that reads some data from a .csv file and returns a group of customers (another object with various fields and attributes). public class GroupOfCustomersImporter { //... Call fields .... public GroupOfCustomersImporter(String filePath) { this.filePath = filePath; customers = new HashSet<Customer>(); createCSVReader(); read(); constructTTRP_Instance(); } private void createCSVReader() { //.... } private void read() { //.... Reades the file and initializes the class attributes } private void readFirstLine(String[] inputLine) { //.... Method used by the read() method } private void readSecondLine(String[] inputLine) { //.... Method used by the read() method } private void readCustomerLine(String[] inputLine) { //.... Method used by the read() method } private void constructGroupOfCustomers() { //this.groupOfCustomers = new GroupOfCustomers(**attributes of the class**); } public GroupOfCustomers getConstructedGroupOfCustomers() { return this.GroupOfCustomers; } } As you can see the class has only a constructor which calls some private methods to get the job done, I know that's not a good practice not a good practice in general but I prefer to encapsulate all the functionality in the class instead of making the methods public in which case a client should work this way: GroupOfCustomersImporter importer = new GroupOfCustomersImporter(filepath) importer.createCSVReader(); read(); GroupOfCustomer group = constructGoupOfCustomerInstance(); I prefer this because I don't want to put useless lines of code in the client's side code bothering the client class with implementation details. So, Is this actually a bad habit? If yes, how can I avoid it? Please note that the above is just a simple example. Imagine the same situation happening in something a little bit more complex.

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  • Workarounds for supporting MVVM in the Silverlight TreeView Control

    - by cibrax
    MVVM (Model-View-ViewModel) is the pattern that you will typically choose for building testable user interfaces either in WPF or Silverlight. This pattern basically relies on the data binding support in those two technologies for mapping an existing model class (the view model) to the different parts of the UI or view. Unfortunately, MVVM was not threated as first citizen for some of controls released out of the box in the Silverlight runtime or the Silverlight toolkit. That means that using data binding for implementing MVVM is not always something trivial and usually requires some customization in the existing controls. In ran into different problems myself trying to fully support data binding in controls like the tree view or the context menu or things like drag & drop.  For that reason, I decided to write this post to show how the tree view control or the tree view items can be customized to support data binding in many of its properties. In first place, you will typically use a tree view for showing hierarchical data so the view model somehow must reflect that hierarchy. An easy way to implement hierarchy in a model is to use a base item element like this one, public abstract class TreeItemModel { public abstract IEnumerable<TreeItemModel> Children; } You can later derive your concrete model classes from that base class. For example, public class CustomerModel { public string FullName { get; set; } public string Address { get; set; } public IEnumerable<OrderModel> Orders { get; set; } }   public class CustomerTreeItemModel : TreeItemModel { public CustomerTreeItemModel(CustomerModel customer) { }   public override IEnumerable<TreeItemModel> Children { get { // Return orders } } } The Children property in the CustomerTreeItem model implementation can return for instance an ObservableCollection<TreeItemModel> with the orders, so the tree view will automatically subscribe to all the changes in the collection. You can bind this model to the tree view control in the UI by using a Hierarchical data template. <e:TreeView x:Name="TreeView" ItemsSource="{Binding Customers}"> <e:TreeView.ItemTemplate> <sdk:HierarchicalDataTemplate ItemsSource="{Binding Children}"> <!-- TEMPLATE --> </sdk:HierarchicalDataTemplate> </e:TreeView.ItemTemplate> </e:TreeView> An interesting behavior with the Children property and the Hierarchical data template is that the Children property is only invoked before the expansion, so you can use lazy load at this point (The tree view control will not expand the whole tree in the first expansion). The problem with using MVVM in this control is that you can not bind properties in model with specific properties of the TreeView item such as IsSelected or IsExpanded. Here is where you need to customize the existing tree view control to support data binding in tree items. public class CustomTreeView : TreeView { public CustomTreeView() { }   protected override DependencyObject GetContainerForItemOverride() { CustomTreeViewItem tvi = new CustomTreeViewItem(); Binding expandedBinding = new Binding("IsExpanded"); expandedBinding.Mode = BindingMode.TwoWay; tvi.SetBinding(CustomTreeViewItem.IsExpandedProperty, expandedBinding); Binding selectedBinding = new Binding("IsSelected"); selectedBinding.Mode = BindingMode.TwoWay; tvi.SetBinding(CustomTreeViewItem.IsSelectedProperty, selectedBinding); return tvi; } }   public class CustomTreeViewItem : TreeViewItem { public CustomTreeViewItem() { }   protected override DependencyObject GetContainerForItemOverride() { CustomTreeViewItem tvi = new CustomTreeViewItem(); Binding expandedBinding = new Binding("IsExpanded"); expandedBinding.Mode = BindingMode.TwoWay; tvi.SetBinding(CustomTreeViewItem.IsExpandedProperty, expandedBinding); Binding selectedBinding = new Binding("IsSelected"); selectedBinding.Mode = BindingMode.TwoWay; tvi.SetBinding(CustomTreeViewItem.IsSelectedProperty, selectedBinding); return tvi; } } You basically need to derive the TreeView and TreeViewItem controls to manually add a binding for the properties you need. In the example above, I am adding a binding for the “IsExpanded” and “IsSelected” properties in the items. The model for the tree items now needs to be extended to support those properties as well, public abstract class TreeItemModel : INotifyPropertyChanged { bool isExpanded = false; bool isSelected = false;   public abstract IEnumerable<TreeItemModel> Children { get; }   public bool IsExpanded { get { return isExpanded; } set { isExpanded = value; if (PropertyChanged != null) PropertyChanged(this, new PropertyChangedEventArgs("IsExpanded")); } }   public bool IsSelected { get { return isSelected; } set { isSelected = value; if (PropertyChanged != null) PropertyChanged(this, new PropertyChangedEventArgs("IsSelected")); } }   public event PropertyChangedEventHandler PropertyChanged; } However, as soon as you use this custom tree view control, you lose all the automatic styles from the built-in toolkit themes because they are tied to the control type (TreeView in this case).  The only ugly workaround I found so far for this problem is to copy the styles from the Toolkit source code and reuse them in the application.

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  • Exchange server not serving mobile devices - how to troubleshoot?

    - by chickeninabiscuit
    Our exchange server has suddenly stopped serving mobile devices. Attempts to connect result in our ActiveSync server returning HTTP 500. It is serving outlook clients fine. Our server is Windows 2003 SBS 6.5 SP2 There are no abnormal events in the system log. I ran the "Exchange ActiveSync with AutoDiscover" at https://www.testexchangeconnectivity.com/ I've notice an abnormality in the exchange properties, Log File Directory shows: Access denied. Facility: Win32 ID no: 80070005 Exchange System Manager As shown in the following image: I think it may be related to a recent issue we had here: http://serverfault.com/questions/40222/windows-server-2003-suddenly-unable-to-connect-to-anything We followed a procedure to reinstall TCP/IP: http://support.microsoft.com/kb/325356 I've run the "exchange activesync" connectivity test at testexchangeconnectivity.com: Attempting to Resolve the host name mail.immersive.com.au in DNS. Host successfully Resolved Additional Details IP(s) returned: 221.133.203.229 Testing TCP Port 443 on host mail.immersive.com.au to ensure it is listening/open. The port was opened successfully. Testing SSL Certificate for validity. The certificate passed all validation requirements. Test Steps Validating certificate name Successfully validated the certificate name Additional Details Found hostname mail.immersive.com.au in Certificate Subject Common name Validating certificate trust for Windows Mobile Devices Certificate is trusted and all certificates are present in chain Additional Details Certificate is trusted for Windows Mobile 5 and Later platforms. Root = [email protected], CN=Thawte Server CA, OU=Certification Services Division, O=Thawte Consulting cc, L=Cape Town, S=Western Cape, C=ZA Testing certificate date to ensure validity Date Validation passed. The certificate is not expired. Additional Details Certificate is valid: NotBefore = 1/5/2009 4:00:00 PM, NotAfter = 1/11/2010 3:59:59 PM Testing Http Authentication Methods for URL https://mail.immersive.com.au/Microsoft-Server-Activesync/ Http Authentication Methods are correct Additional Details Found all expected authentication methods and no disallowed methods. Methods Found: Basic Attempting an Activesync session with server Errors were encountered while testing the ActiveSync session Test Steps Attempting to send OPTIONS command to server OPTIONS response was successfully received and is valid Additional Details Headers received: MicrosoftOfficeWebServer: 5.0_Pub Pragma: no-cache Public: OPTIONS, POST Allow: OPTIONS, POST MS-Server-ActiveSync: 6.5.7638.1 MS-ASProtocolVersions: 1.0,2.0,2.1,2.5 MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping Content-Length: 0 Date: Thu, 16 Jul 2009 01:07:27 GMT Server: Microsoft-IIS/6.0 X-Powered-By: ASP.NET Attempting FolderSync command on ActiveSync session FolderSync command test failed Tell me more about this issue and how to resolve it Additional Details Exchange

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  • Interesting links week #5

    - by erwin21
    Below a list of interesting links that I found this week: Frontend: Useful jQuery Tutorials - January 2011 50 Useful CSS3 Tutorials Development: 5 Helpful DateTime Extension Methods Helpful DateTime extension methods for dealing with Time Zones SEO: 30 (New) SEO Terms You Have to Know in 2011 URL Design 6 Must Have Google Chrome SEO Extensions Interested in more interesting links follow me at twitter http://twitter.com/erwingriekspoor

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  • Looking into ASP.Net MVC 4.0 Mobile Development - part 2

    - by nikolaosk
    In this post I will be continuing my discussion on ASP.Net MVC 4.0 mobile development. You can have a look at my first post on the subject here . Make sure you read it and understand it well before you move one reading the remaining of this post. I will not be writing any code in this post. I will try to explain a few concepts related to the MVC 4.0 mobile functionality. In this post I will be looking into the Browser Overriding feature in ASP.Net MVC 4.0. By that I mean that we override the user agent for a given user session. This is very useful feature for people who visit a site through a device and they experience the mobile version of the site, but what they really want is the option to be able to switch to the desktop view. "Why they might want to do that?", you might wonder.Well first of all the users of our ASP.Net MVC 4.0 application will appreciate that they have the option to switch views while some others will think that they will enjoy more the contents of our website with the "desktop view" since the mobile device they view our site has a quite large display.  Obviously this is only one site. These are just different views that are rendered.To put it simply, browser overriding lets our application treat requests as if they were coming from a different browser rather than the one they are actually from. In order to do that programmatically we must have a look at the System.Web.WebPages namespace and the classes in it. Most specifically the class BrowserHelpers. Have a look at the picture below   In this class we see some extension methods for HttpContext class.These methods are called extensions-helpers methods and we use them to switch to one browser from another thus overriding the current/actual browser. These APIs have effect on layout,views and partial views and will not affect any other ASP.Net Request.Browser related functionality.The overridden browser is stored in a cookie. Let me explain what some of these methods do. SetOverriddenBrowser() -  let us set the user agent string to specific value GetOverriddenBrowser() -  let us get the overridden value ClearOverriddenBrowser() -  let us remove any overridden user agent for the current request   To recap, in our ASP.Net MVC 4.0 applications when our application is viewed in our mobile devices, we can have a link like "Desktop View" for all those who desperately want to see the site with in full desktop-browser version.We then can specify a browser type override. My controller class (snippet of code) that is responsible for handling the switching could be something like that. public class SwitchViewController : Controller{ public RedirectResult SwitchView(bool mobile, string returnUrl){if (Request.Browser.IsMobileDevice == mobile)HttpContext.ClearOverriddenBrowser();elseHttpContext.SetOverriddenBrowser(mobile ? BrowserOverride.Mobile : BrowserOverride.Desktop);return Redirect(returnUrl);}} Hope it helps!!!!

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  • C#/.NET Little Wonders: The Timeout static class

    - by James Michael Hare
    Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. When I started the “Little Wonders” series, I really wanted to pay homage to parts of the .NET Framework that are often small but can help in big ways.  The item I have to discuss today really is a very small item in the .NET BCL, but once again I feel it can help make the intention of code much clearer and thus is worthy of note. The Problem - Magic numbers aren’t very readable or maintainable In my first Little Wonders Post (Five Little Wonders That Make Code Better) I mention the TimeSpan factory methods which, I feel, really help the readability of constructed TimeSpan instances. Just to quickly recap that discussion, ask yourself what the TimeSpan specified in each case below is 1: // Five minutes? Five Seconds? 2: var fiveWhat1 = new TimeSpan(0, 0, 5); 3: var fiveWhat2 = new TimeSpan(0, 0, 5, 0); 4: var fiveWhat3 = new TimeSpan(0, 0, 5, 0, 0); You’d think they’d all be the same unit of time, right?  After all, most overloads tend to tack additional arguments on the end.  But this is not the case with TimeSpan, where the constructor forms are:     TimeSpan(int hours, int minutes, int seconds);     TimeSpan(int days, int hours, int minutes, int seconds);     TimeSpan(int days, int hours, int minutes, int seconds, int milliseconds); Notice how in the 4 and 5 parameter version we suddenly have the parameter days slipping in front of hours?  This can make reading constructors like those above much harder.  Fortunately, there are TimeSpan factory methods to help make your intention crystal clear: 1: // Ah! Much clearer! 2: var fiveSeconds = TimeSpan.FromSeconds(5); These are great because they remove all ambiguity from the reader!  So in short, magic numbers in constructors and methods can be ambiguous, and anything we can do to clean up the intention of the developer will make the code much easier to read and maintain. Timeout – Readable identifiers for infinite timeout values In a similar way to TimeSpan, let’s consider specifying timeouts for some of .NET’s (or our own) many methods that allow you to specify timeout periods. For example, in the TPL Task class, there is a family of Wait() methods that can take TimeSpan or int for timeouts.  Typically, if you want to specify an infinite timeout, you’d just call the version that doesn’t take a timeout parameter at all: 1: myTask.Wait(); // infinite wait But there are versions that take the int or TimeSpan for timeout as well: 1: // Wait for 100 ms 2: myTask.Wait(100); 3:  4: // Wait for 5 seconds 5: myTask.Wait(TimeSpan.FromSeconds(5); Now, if we want to specify an infinite timeout to wait on the Task, we could pass –1 (or a TimeSpan set to –1 ms), which what the .NET BCL methods with timeouts use to represent an infinite timeout: 1: // Also infinite timeouts, but harder to read/maintain 2: myTask.Wait(-1); 3: myTask.Wait(TimeSpan.FromMilliseconds(-1)); However, these are not as readable or maintainable.  If you were writing this code, you might make the mistake of thinking 0 or int.MaxValue was an infinite timeout, and you’d be incorrect.  Also, reading the code above it isn’t as clear that –1 is infinite unless you happen to know that is the specified behavior. To make the code like this easier to read and maintain, there is a static class called Timeout in the System.Threading namespace which contains definition for infinite timeouts specified as both int and TimeSpan forms: Timeout.Infinite An integer constant with a value of –1 Timeout.InfiniteTimeSpan A static readonly TimeSpan which represents –1 ms (only available in .NET 4.5+) This makes our calls to Task.Wait() (or any other calls with timeouts) much more clear: 1: // intention to wait indefinitely is quite clear now 2: myTask.Wait(Timeout.Infinite); 3: myTask.Wait(Timeout.InfiniteTimeSpan); But wait, you may say, why would we care at all?  Why not use the version of Wait() that takes no arguments?  Good question!  When you’re directly calling the method with an infinite timeout that’s what you’d most likely do, but what if you are just passing along a timeout specified by a caller from higher up?  Or perhaps storing a timeout value from a configuration file, and want to default it to infinite? For example, perhaps you are designing a communications module and want to be able to shutdown gracefully, but if you can’t gracefully finish in a specified amount of time you want to force the connection closed.  You could create a Shutdown() method in your class, and take a TimeSpan or an int for the amount of time to wait for a clean shutdown – perhaps waiting for client to acknowledge – before terminating the connection.  So, assume we had a pub/sub system with a class to broadcast messages: 1: // Some class to broadcast messages to connected clients 2: public class Broadcaster 3: { 4: // ... 5:  6: // Shutdown connection to clients, wait for ack back from clients 7: // until all acks received or timeout, whichever happens first 8: public void Shutdown(int timeout) 9: { 10: // Kick off a task here to send shutdown request to clients and wait 11: // for the task to finish below for the specified time... 12:  13: if (!shutdownTask.Wait(timeout)) 14: { 15: // If Wait() returns false, we timed out and task 16: // did not join in time. 17: } 18: } 19: } We could even add an overload to allow us to use TimeSpan instead of int, to give our callers the flexibility to specify timeouts either way: 1: // overload to allow them to specify Timeout in TimeSpan, would 2: // just call the int version passing in the TotalMilliseconds... 3: public void Shutdown(TimeSpan timeout) 4: { 5: Shutdown(timeout.TotalMilliseconds); 6: } Notice in case of this class, we don’t assume the caller wants infinite timeouts, we choose to rely on them to tell us how long to wait.  So now, if they choose an infinite timeout, they could use the –1, which is more cryptic, or use Timeout class to make the intention clear: 1: // shutdown the broadcaster, waiting until all clients ack back 2: // without timing out. 3: myBroadcaster.Shutdown(Timeout.Infinite); We could even add a default argument using the int parameter version so that specifying no arguments to Shutdown() assumes an infinite timeout: 1: // Modified original Shutdown() method to add a default of 2: // Timeout.Infinite, works because Timeout.Infinite is a compile 3: // time constant. 4: public void Shutdown(int timeout = Timeout.Infinite) 5: { 6: // same code as before 7: } Note that you can’t default the ShutDown(TimeSpan) overload with Timeout.InfiniteTimeSpan since it is not a compile-time constant.  The only acceptable default for a TimeSpan parameter would be default(TimeSpan) which is zero milliseconds, which specified no wait, not infinite wait. Summary While Timeout.Infinite and Timeout.InfiniteTimeSpan are not earth-shattering classes in terms of functionality, they do give you very handy and readable constant values that you can use in your programs to help increase readability and maintainability when specifying infinite timeouts for various timeouts in the BCL and your own applications. Technorati Tags: C#,CSharp,.NET,Little Wonders,Timeout,Task

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • Should I choose Doctrine 2 or Propel 1.5/1.6, and why?

    - by Billy ONeal
    I'd like to hear from those who have used Doctrine 2 (or later) and Propel 1.5 (or later). Most comparisons between these two object relational mappers are based on old versions -- Doctrine 1 versus Propel 1.3/1.4, and both ORMs went through significant redesigns in their recent revisions. For example, most of the criticism of Propel seems to center around the "ModelName Peer" classes, which are deprecated in 1.5 in any case. Here's what I've accumulated so far (And I've tried to make this list as balanced as possible...): Propel Pros Extremely IDE friendly, because actual code is generated, instead of relying on PHP magic methods. This means IDE features like code completion are actually helpful. Fast (In terms of database usage -- no runtime introspection is done on the database) Clean migration between schema versions (at least in the 1.6 beta) Can generate PHP 5.3 models (i.e. namespaces) Easy to chain a lot of things into a single database query with things like useXxx methods. (See the "code completion" video above) Cons Requires an extra build step, namely building the model classes. Generated code needs rebuilt whenever Propel version is changed, a setting is changed, or the schema changes. This might be unintuitive to some and custom methods applied to the model are lost. (I think?) Some useful features (i.e. version behavior, schema migrations) are in beta status. Doctrine Pros More popular Doctrine Query Language can express potentially more complicated relationships between data than easily possible with Propel's ActiveRecord strategy. Easier to add reusable behaviors when compared with Propel. DocBlock based commenting for building the schema is embedded in the actual PHP instead of a separate XML file. Uses PHP 5.3 Namespaces everywhere Cons Requires learning an entirely new programming language (Doctrine Query Language) Implemented in terms of "magic methods" in several places, making IDE autocomplete worthless. Requires database introspection and thus is slightly slower than Propel by default; caching can remove this but the caching adds considerable complexity. Fewer behaviors are included in the core codebase. Several features Propel provides out of the box (such as Nested Set) are available only through extensions. Freakin' HUGE :) This I have gleaned though only through reading the documentation available for both tools -- I've not actually built anything yet. I'd like to hear from those who have used both tools though, to share their experience on pros/cons of each library, and what their recommendation is at this point :)

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  • Understanding the JSF Lifecycle and ADF Optimized Lifecycle

    - by Steven Davelaar
    While coaching ADF development teams over the years, I have noticed that many developers lack a basic understanding of Java Server Faces, in particular the JSF lifecycle and how ADF optimizes this lifecycle in specific situations. As a result, ADF developers who are tasked to build a seemingly simple ADF page, can get extremely frustrated by the -in their eyes- unexpected or unlogical behavior of ADF.  They start to play with the immediate property and the partialTriggers property in a trial-and-error manner. Often, they play with these properties until their specific issue is solved, unaware of other more severe bugs that might be introduced by the values they choose for these properties. So, I decided to submit a presentation for the UKOUG entitled "What you need to know about JSF to be succesful with ADF".  The abstract was accepted, and I started putting together the presentation and demo application. I built up a demo application step-by-step, trying to cover the JSF-related  top issues and challenges I encountered over the years in a simple "Hello World" demo. This turned out to be both a very time-consuming and very interesting journey. I had never thought I would learn so much myself in preparing this presentation. I never thought I would end up with potentially controversial conclusions like "Never set immediate=true on an editable component".  I did not realize the sometimes immense implications of the ADF optimized lifecycle beforehand. I never thought that "Hello World" demo's could get so complex. But as I went on I was confident this was valuable material, even for experienced ADF developers with a good understanding of JSF. When I finished, I realized the original title and abstract was misleading, as was the target audience. Yes, it was covering the JSF lifecycle, but no other aspects of JSF you need to know for ADF development. Yes, it was covering some JSF basics as mentioned in the abstract, but all in all it had become a pretty advanced presentation. At the same time, the issues discussed are very common, novice ADF developers might easily run into them while building their first pages. I ran out of time, so I decided to just present what I had, apologizing at the beginning for the misleading title, showing a second slide with a better title "18 invaluable lessons about ADF-JSF interaction". I think the presentation was well received overall, although people who don't like it or don't understand it, usually don't come and tell you afterwards.... I am still struggling with the title, for this blog post I used yet another title, anyway, you can download the presentation-that-still-lacks-a-good-title here. The finished JDev 11.1.1.6 demo app can be downloaded here.  The 18 lessons mentioned in the presentation are summarized here. As mentioned on the last slide, print out the lessons, and learn them by heart, I am pretty sure it will save you lots of time and frustration!

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  • C++ Programming: Implementation of the Licensing System For a Software Product

    This article is devoted to the development of the key licensing system for the applications. In the theoretical part of the article, we will examine the cryptography methods, which can be used while implementing the licensing system. Also we will discuss all pros and cons of these methods and select the possible ones for using in the application. In the practical part of the article, we will provide the implementation of the simplest licensing system, which guaranties the protection from cracking even if a hacker knows the source code of an algorithm.

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  • ASP.NET MVC 2: Strongly Typed Html Helpers

    In this article, Scott examines the usage of Strongly Typed Html Helpers included with ASP.NET MVC 2. He begins with a short description of the existing HTML Helper method in ASP.NET MVC 1 and discusses the new methods, providing screenshots and a detailed listing of these new methods.

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  • JavaOne 2012 Call for Papers

    - by Tori Wieldt
    JavaOne 2012 is happening Sept. 30-Oct 4 in San Francisco. The Call For Papers for this conference is now open. Java Evangelist Arun Gupta, who was on one of the selection committees and will be again this year, provided some great tips for submission (and a peek into the submission process): JavaOne is a technology-focused conference so any product, marketing or seemingly marketish talk are put at the bottom of the list. Oracle Open World and Oracle Develop are better options for submitting product specific talks. Make your title catchy. Remember the attendees are more likely to read the abstract if they like the title. We try our best to recategorize the talk to a different track if it needs to but please ensure that you are filing in the right track to have all the right eyeballs looking at it. Also, it does not hurt marking an alternate track if your talk meets the criteria. Make sure to coordinate within your team before the submission - multiple sessions from the same team or company does not ensure that the best speaker is picked. In such case we rely upon your "google presence" and/or review committee's prior knowledge of the speaker. The reviewers may not know you or your product at all and you get 750 characters to pitch your idea. Make sure to use all of them, to the last 750th character. Make sure to read your abstract multiple times to ensure that you are giving all the relevant information ? Think through your presentation and see if you are leaving out any important aspects. Also look if the abstract has any redundant information that will not required by the reviewers. There are additional sections that allow you to share information about the speaker and the presentation summary. Use them to blow the horn about yourself and any other relevant details. Please don't say "call me at xxx-xxx-xxxx to find out the details." :-) The tracks this year are: Core Java Platform Development Tools and Techniques Emerging Langauges on the JVM Enterprise Services Architectures and the Cloud Java EE Web Profile and Platform Technologies Java ME, Java Card, Embedded, and Devices Java FX and Rich User Experiences IMPORTANT: Submit your proposal as soon as possible, the the Call for Papers closes April 9th, a mere three weeks away!  Follow these channels to get the latest news about #JavaOne 2012.  originally posted on blogs.oracle.com/javaone

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  • JavaOne 2012 Call for Papers

    - by Tori Wieldt
    JavaOne 2012 is happening Sept. 30-Oct 4 in San Francisco. The Call For Papers for this conference is now open. Java Evangelist Arun Gupta, who was on one of the selection committees and will be again this year, provided some great tips for submission (and a peek into the submission process): JavaOne is a technology-focused conference so any product, marketing or seemingly marketish talk are put at the bottom of the list. Oracle Open World and Oracle Develop are better options for submitting product specific talks. Make your title catchy. Remember the attendees are more likely to read the abstract if they like the title. We try our best to recategorize the talk to a different track if it needs to but please ensure that you are filing in the right track to have all the right eyeballs looking at it. Also, it does not hurt marking an alternate track if your talk meets the criteria. Make sure to coordinate within your team before the submission - multiple sessions from the same team or company does not ensure that the best speaker is picked. In such case we rely upon your "google presence" and/or review committee's prior knowledge of the speaker. The reviewers may not know you or your product at all and you get 750 characters to pitch your idea. Make sure to use all of them, to the last 750th character. Make sure to read your abstract multiple times to ensure that you are giving all the relevant information ? Think through your presentation and see if you are leaving out any important aspects. Also look if the abstract has any redundant information that will not required by the reviewers. There are additional sections that allow you to share information about the speaker and the presentation summary. Use them to blow the horn about yourself and any other relevant details. Please don't say "call me at xxx-xxx-xxxx to find out the details." :-) The tracks this year are: Core Java Platform Development Tools and Techniques Emerging Langauges on the JVM Enterprise Services Architectures and the Cloud Java EE Web Profile and Platform Technologies Java ME, Java Card, Embedded, and Devices Java FX and Rich User Experiences IMPORTANT: Submit your proposal as soon as possible, the the Call for Papers closes April 9th, a mere three weeks away!  Follow these channels to get the latest news about #JavaOne 2012. 

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  • How do I make code bound to an ORM testable?

    - by RPK
    In Test Driven Development, how do I make code bound to an ORM testable? I am using a Micro-ORM (PetaPoco) and I have several methods that interact with the database like: AddCustomer UpdateRecord etc. I want to know how to write a test for these methods. I searched YouTube for videos on writing a test for DAL, but I didn't find any. I want to know which method or class is testable and how to write a test before writing the code itself.

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  • How to develop "Client script library" for ASP.net controls and how do these work?

    - by Niranjan Kala
    I have been working on .Net platform for 2 years and right now I am working on DevExpress controls for 6 months. All these control have client-side Events which are under some ClientScript nameSpace of particular control, Which specify ClientInstanceName, methods and properties accessible at client side. For example Button1 is ClientInstanceName and Button1.Text is a property, with methods like these: Button1.SetValue(); Button1.GetValue(); In ASP.Net Controls, buttons have the ClientClick event that fires before the Server Side Click event. I have inspected and goggled to extend client side functionality in asp.net controls. For example: create a ClientInstanceName property for controls or CheckedChanged event for CheckBox / RadioButton control. I have tried using these MSDN articles: Injecting Client-Side Script from an ASP.NET Server Control Working with Client-Side Script I got much information and ideas from these articles on how to implement/extend these. All are working in the client side. protected override void AddAttributesToRender(HtmlTextWriter writer) { base.AddAttributesToRender(writer); string script = @"return confirm(""%%POPUP_MESSAGE%%"");"; script = script.Replace("%%POPUP_MESSAGE%%", this.PopupMessage.Replace("\"", "\\\"")); writer.AddAttribute(HtmlTextWriterAttribute.Onclick, script); } Here It is just setting up attribute to the button. but all client side interaction no control from server. Here is that I want to know: How can I implement such functionality to create methods, properties etc. on client side. For example I am creating a PopControl as in the above code snippet same behavior as like Ajax ModalPopupExtender That have OK Button related properties. Ajax Controls can be directed to perform work from server side code e.g. Popup1.show(); How can I do this with such client enabled controls implemented controls as windows do? I am learning creation of Ajax Controls but I do not want to use ScriptManager or depend on another control. Just some extension to standard controls. I am expecting for ideas and implementation methods for such functionality.

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  • JavaOne 2011: Content review process and Tips for submissions

    - by arungupta
    The Technical Sessions, Birds of Feather, Panels, and Hands-on labs (basically all the content delivered at JavaOne) forms the backbone of the conference. At this year's JavaOne conference you'll have access to the rock star speakers, the ability to engage with luminaries in the hallways, and have beer (or 2) with community peers in designated areas. Even though the conference is Oct 2-6, 2011, and will be bigger and better than last year's conference, the Call for Paper submission and review/selection evaluation started much earlier.In previous years, I've participated in the review process and this year I was honored to serve as co-lead for the "Enterprise Service Architecture and Cloud" track with Ludovic Champenois. We had a stellar review team with an equal mix of Oracle and external community reviewers. The review process is very overwhelming with the reviewers going through multiple voting iterations on each submission in order to ensure that the selected content is the BEST of the submitted lot. Our ultimate goal was to ensure that the content best represented the track, and most importantly would draw interest and excitement from attendees. As always, the number and quality of submissions were just superb, making for a truly challenging (and rewarding) experience for the reviewers. As co-lead I tried to ensure that I applied a fair and balanced process in the evaluation of content in my track. . Here are some key steps followed by all track leads: Vote on sessions - Each reviewer is required to vote on the sessions on a scale of 1-5 - and also provide a justifying comment. Create buckets - Divide the submissions into different buckets to ensure a fair representation of different topics within a track. This ensures that if a particular bucket got higher votes then the track is not exclusively skewed towards it. Top 7 - The review committee provides a list of the top 7 talks that can be used in the promotional material by the JavaOne team. Generally these talks are easy to identify and a consensus is reached upon them fairly quickly. First cut - Each track is allocated a total number of sessions (including panels), BoFs, and Hands-on labs that can be approved. The track leads then start creating the first cut of the approvals using the casted votes coupled with their prior experience in the subject matter. In our case, Ludo and I have been attending/speaking at JavaOne (and other popular Java-focused conferences) for double digit years. The Grind - The first cut is then refined and refined and refined using multiple selection criteria such as sorting on the bucket, speaker quality, topic popularity, cumulative vote total, and individual vote scale. The sessions that don't make the cut are reviewed again as well to ensure if they need to replace one of the selected one as a potential alternate. I would like to thank the entire Java community for all the submissions and many thanks to the reviewers who spent countless hours reading each abstract, voting on them, and helping us refine the list. I think approximately 3-4 hours cumulative were spent on each submission to reach an evaluation, specifically the border line cases. We gave our recommendations to the JavaOne Program Committee Chairperson (Sharat Chander) and accept/decline notifications should show up in submitter inboxes in the next few weeks. Here are some points to keep in mind when submitting a session to JavaOne next time: JavaOne is a technology-focused conference so any product, marketing or seemingly marketish talk are put at the bottom of the list.Oracle Open World and Oracle Develop are better options for submitting product specific talks. Make your title catchy. Remember the attendees are more likely to read the abstract if they like the title. We try our best to recategorize the talk to a different track if it needs to but please ensure that you are filing in the right track to have all the right eyeballs looking at it. Also, it does not hurt marking an alternate track if your talk meets the criteria. Make sure to coordinate within your team before the submission - multiple sessions from the same team or company does not ensure that the best speaker is picked. In such case we rely upon your "google presence" and/or review committee's prior knowledge of the speaker. The reviewers may not know you or your product at all and you get 750 characters to pitch your idea. Make sure to use all of them, to the last 750th character. Make sure to read your abstract multiple times to ensure that you are giving all the relevant information ? Think through your presentation and see if you are leaving out any important aspects.Also look if the abstract has any redundant information that will not required by the reviewers. There are additional sections that allow you to share information about the speaker and the presentation summary. Use them to blow the horn about yourself and any other relevant details. Please don't say "call me at xxx-xxx-xxxx to find out the details" :-) The review committee enjoyed reviewing the submissions and we certainly hope you'll have a great time attending them. Happy JavaOne!

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  • JavaOne 2011: Content review process and Tips for submissions

    - by arungupta
    The Technical Sessions, Birds of Feather, Panels, and Hands-on labs (basically all the content delivered at JavaOne) forms the backbone of the conference. At this year's JavaOne conference you'll have access to the rock star speakers, the ability to engage with luminaries in the hallways, and have beer (or 2) with community peers in designated areas. Even though the conference is Oct 2-6, 2011, and will be bigger and better than last year's conference, the Call for Paper submission and review/selection evaluation started much earlier.In previous years, I've participated in the review process and this year I was honored to serve as co-lead for the "Enterprise Service Architecture and Cloud" track with Ludovic Champenois. We had a stellar review team with an equal mix of Oracle and external community reviewers. The review process is very overwhelming with the reviewers going through multiple voting iterations on each submission in order to ensure that the selected content is the BEST of the submitted lot. Our ultimate goal was to ensure that the content best represented the track, and most importantly would draw interest and excitement from attendees. As always, the number and quality of submissions were just superb, making for a truly challenging (and rewarding) experience for the reviewers. As co-lead I tried to ensure that I applied a fair and balanced process in the evaluation of content in my track. . Here are some key steps followed by all track leads: Vote on sessions - Each reviewer is required to vote on the sessions on a scale of 1-5 - and also provide a justifying comment. Create buckets - Divide the submissions into different buckets to ensure a fair representation of different topics within a track. This ensures that if a particular bucket got higher votes then the track is not exclusively skewed towards it. Top 7 - The review committee provides a list of the top 7 talks that can be used in the promotional material by the JavaOne team. Generally these talks are easy to identify and a consensus is reached upon them fairly quickly. First cut - Each track is allocated a total number of sessions (including panels), BoFs, and Hands-on labs that can be approved. The track leads then start creating the first cut of the approvals using the casted votes coupled with their prior experience in the subject matter. In our case, Ludo and I have been attending/speaking at JavaOne (and other popular Java-focused conferences) for double digit years. The Grind - The first cut is then refined and refined and refined using multiple selection criteria such as sorting on the bucket, speaker quality, topic popularity, cumulative vote total, and individual vote scale. The sessions that don't make the cut are reviewed again as well to ensure if they need to replace one of the selected one as a potential alternate. I would like to thank the entire Java community for all the submissions and many thanks to the reviewers who spent countless hours reading each abstract, voting on them, and helping us refine the list. I think approximately 3-4 hours cumulative were spent on each submission to reach an evaluation, specifically the border line cases. We gave our recommendations to the JavaOne Program Committee Chairperson (Sharat Chander) and accept/decline notifications should show up in submitter inboxes in the next few weeks. Here are some points to keep in mind when submitting a session to JavaOne next time: JavaOne is a technology-focused conference so any product, marketing or seemingly marketish talk are put at the bottom of the list.Oracle Open World and Oracle Develop are better options for submitting product specific talks. Make your title catchy. Remember the attendees are more likely to read the abstract if they like the title. We try our best to recategorize the talk to a different track if it needs to but please ensure that you are filing in the right track to have all the right eyeballs looking at it. Also, it does not hurt marking an alternate track if your talk meets the criteria. Make sure to coordinate within your team before the submission - multiple sessions from the same team or company does not ensure that the best speaker is picked. In such case we rely upon your "google presence" and/or review committee's prior knowledge of the speaker. The reviewers may not know you or your product at all and you get 750 characters to pitch your idea. Make sure to use all of them, to the last 750th character. Make sure to read your abstract multiple times to ensure that you are giving all the relevant information ? Think through your presentation and see if you are leaving out any important aspects.Also look if the abstract has any redundant information that will not required by the reviewers. There are additional sections that allow you to share information about the speaker and the presentation summary. Use them to blow the horn about yourself and any other relevant details. Please don't say "call me at xxx-xxx-xxxx to find out the details" :-) The review committee enjoyed reviewing the submissions and we certainly hope you'll have a great time attending them. Happy JavaOne!

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  • Registering InputListener in libGDX

    - by JPRO
    I'm just getting started with libGDX and have run into a snag registering an InputListener for a button. I've gone through many examples and this code appears correct to me but the associated callback never triggers ("touched" is not printed to console). I'm just posting the code with the abstract game screen and the implementing screen. The application starts successfully with a label of "Exit" in the bottom left hand corner, but clicking the button/label does nothing. I'm guessing the fix is something simple. What am I overlooking? public abstract class GameScreen<T> implements Screen { protected final T game; protected final SpriteBatch batch; protected final Stage stage; public GameScreen(T game) { this.game = game; this.batch = new SpriteBatch(); this.stage = new Stage(0, 0, true); } @Override public final void render(float delta) { update(delta); // Clear the screen with the given RGB color (black) Gdx.gl.glClearColor(0f, 0f, 0f, 1f); Gdx.gl.glClear(GL20.GL_COLOR_BUFFER_BIT); stage.act(delta); stage.draw(); } public abstract void update(float delta); @Override public void resize(int width, int height) { stage.setViewport(width, height, true); } @Override public void show() { Gdx.input.setInputProcessor(stage); } // hide, pause, resume, dipose } public class ExampleScreen extends GameScreen<MyGame> { private TextButton exitButton; public ExampleScreen(MyGame game) { super(game); } @Override public void show() { super.show(); TextButton.TextButtonStyle buttonStyle = new TextButton.TextButtonStyle(); buttonStyle.font = Font.getFont("Origicide", 32); buttonStyle.fontColor = Color.WHITE; exitButton = new TextButton("Exit", buttonStyle); exitButton.addListener(new InputListener() { @Override public void touchUp (InputEvent event, float x, float y, int pointer, int button) { System.out.println("touched"); } }); stage.addActor(exitButton); } @Override public void update(float delta) { } }

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  • What type of code is suitable for unit testing?

    - by RPK
    In Test Driven Development, what type of code is testable? I am using a Micro-ORM (PetaPoco) and I have several methods that interact with the database like: AddCustomer UpdateRecord etc. I want to know how to write a test for these methods. I searched YouTube for videos on writing a test for DAL, but I didn't find any. I want to know which method or class is testable and how to write a test before writing the code itself.

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  • Game physics / 2D Collision detection AS3

    - by Jery
    I know there are some methods you can use like hittestPoint and so on, but I want to see where my movieclip colliedes with another another movieclip. Any other methods I can use? by any chance does somebody know some a good introduction to game physics? Im asking because I coded a small engine and pretty much the whole code is spagetti code thats why I would like to know how you can setup something like this properly

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  • PageMethods In ASP.NET AJAX

    Page Methods is a new mechanism in ASP.NET applications where the server code can be bound to ASP.NET pages. It is an easy way to communicate asynchronously with the server using ASP.NET AJAX technologies. It is an alternate to calling the page which is reliable and carries a low risk. It is basically used to expose the web methods to the client script.

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  • Should main method be only consists of object creations and method calls?

    - by crucified soul
    A friend of mine told me that, the best practice is class containing main method should be named Main and only contains main method. Also main method should only parse inputs, create other objects and call other methods. The Main class and main method shouldn't do anything else. Basically what he is saying that class containing main method should be like: public class Main { public static void main(String[] args) { //parse inputs //create other objects //call methods } } Is it the best practice?

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  • Are #regions an antipattern or code smell?

    - by Craig
    In C# code it allows the #region/#endregion keywords to made areas of code collapsible in the editor. Whenever I am doing this though I find it is to hide large chunks of code that could probably be refactored into other classes or methods. For example I have seen methods that contain 500 lines of code with 3 or 4 regions just to make it manageable. So is judicious use of regions a sign of trouble? It seems to be to me.

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  • Objective-C Lesson in Class Design

    - by Pota Onasys
    I have the following classes: Teacher Student Class (like a school class) They all extend from KObject that has the following code: - initWithKey - send - processKey Teacher, Student Class all use the functions processKey and initWithKey from KObject parent class. They implement their own version of send. The problem I have is that KObject should not be instantiated ever. It is more like an abstract class, but there is no abstract class concept in objective-c. It is only useful for allowing subclasses to have access to one property and two functions. What can I do so that KObject cannot be instantiated but still allow subclasses to have access to the functions and properties of KObject?

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