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• JavaOne Russia: Great Line Up

  - by Geertjan

  I'm (we're) in New York, a week of vacation. (Growing list of photos can be found here.) A week in Brooklyn, and around, flea markets, book stores, museums, music. One of several highlights will be seeing "Death of a Salesman" with Philip Seymour Hoffman in the main role, tomorrow. However, mentally, at least partly, I'm in Moscow, at JavaOne Moscow, 17 & 18 April. http://www.oracle.com/javaone/ru-en/index.html I'm doing two items there, thankfully on the first day, I always think the sooner the better: Tuesday 12:30 - 13:15 -- Unlocking the Java EE 6 Platform (in the Keynote Hall) Tuesday 16:30 - 18:15 -- Rapid Corporate Desktop Development (in HOL Room) Several speakers I'm looking forward to seeing there include Bert Ertman who will be talking about Spring/Java EE 6 migration, Dalibor Topic talking about Lambda expressions in JDK 8, Arun Gupta with his Java EE 6 HOL (appears to be a partial overlap with my session), and various others. And I hope I will make it to Angela Caicedo's HOL on JavaFX. The whole program, which is available via the link above, indicates that many (dare I say "most"?) of the sessions will be using NetBeans in one way or another. Looks like it will be a great conference.

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• Missed OpenWorld? Fear not. Customer Service Presentations for you!

  - by Tuula Fai

  As a Customer Service professional, you know the most frightening thing is having mission-critical systems go down when you’re trying to support customers. So while others are munching on candy this Halloween, why not spend your time listening to these Oracle OpenWorld sessions?   Oracle Service Vision and Roadmap Oracle RightNow Cross-Channel Contact Center Oracle RightNow Web Customer Service Oracle RightNow Chat Cloud Service & Oracle RightNow Virtual Assistant Cloud Service Oracle RightNow Social Customer Service Oracle RightNow Cloud Service - Upgrades Oracle Service – EBS Field Service Oracle Service – Siebel Service Oracle Service – Siebel Field Service In these presentations, you will learn the latest capabilities available in Oracle’s Service solutions for delivering a great customer experience. Like the ability to … Serve Your Customers Anywhere to maintain one seamless dialogue Turn Your Contact Center into a Profit Center by giving personal offers Use Social to Get Ahead of Service Issues by capturing and responding to posts Offer Help a Click Away on your support site at the point of need Humanize Web Self-Service with a Virtual Assistant that uses natural conversation As journalist Robert Liparulo said, “Knowledge was like candy: you never turned it down, especially if you didn't have to work too hard to get it.” It’s right here. Listen, Learn and Lead.

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• Sangam 13: Hyderabad, India

  - by mvaughan

  by Teena Singh, Oracle Applications User Experience The AIOUG (All India Oracle User Group) will be hosting Sangam 13 November 8th and 9th in Hyderabad, India. The first Sangam conference was in 2009 and the AppsUX team has been involved with the conference and user group membership since 2011. We are excited to be returning to the conference and meeting Oracle end users there. For the first time at Sangam the AppsUX team will host an Onsite Usability Lab at the conference. If you or one of your team members is attending the conference and interested in attending a pre-scheduled one on one usability session, contact [email protected]. In addition to pre-scheduled sessions in the Onsite Usability Lab, our team will also be hosting Walk In studies.  Whether you have 5 minutes, 15 minutes, or half an hour, you can experience a one on one demo learn more about how user testing is conducted with a UX expert. Additionally, you can learn how you and your company can participate in future design and user research activities. The AppsUX team will also be available at the Oracle booth in the Demo area if you want to ask questions. Finally, you can learn how simplicity, consistency, and emerging trends are driving the applications user experience strategy at Oracle when you attend Thomas Wolfmaier's (Director of SCM User Experience, Oracle) presentation on: Applications User Experiences In the Cloud: Trends and Strategy,  November 8th, 2013. For further information on our team’s involvement in the conference, please refer to the events page on Usable Apps here.

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• SQL Saturday #220 Atlanta May 2013!

  - by Most Valuable Yak (Rob Volk)

  If you love SQL Server training and are near the Atlanta area, or just love us so much you're willing to travel here, please come join us for: SQL SATURDAY #220! The main event is Saturday, May 18.  The event is free, with a $10.00 lunch fee.  The main page has more details here: http://www.sqlsaturday.com/220/eventhome.aspx We are also offering pre-conference sessions on Friday, May 17, by 5 world-renowned presenters: Denny Cherry: SQL Server Security Register! Site Twitter Adam Machanic: Surfing the Multicore Wave: Processors, Parallelism, and Performance Register! Site Twitter Stacia Misner: Languages of BI Register! Site Twitter Bill Pearson: Practical Self-Service BI with PowerPivot for Excel Register! Site Twitter Eddie Wuerch: The DBA Skills Upgrade Toolkit Register! Site Twitter         We have an early bird registration price of $119 until noon EST Friday, March 22.  After that the price goes to $149, a STEAL when you compare it to the PASS Summit price. :) Please click on the links to register and for more information.  You can also follow the hash tag #SQLSatATL on Twitter for more news about this event. Can't wait to see you all there!

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• Tips about how to spread Object Oriented practices

  - by Augusto

  I work for a medium company that has around 250 developers. Unfortunately, lots of them are stuck in a procedural way of thinking and some teams constantly deliver big Transactional Script applications, when in fact the application contains rich logic. They also fail to manage the design dependencies, and end up with services which depend on another large number of services (a clean example of Big Ball of Mud). My question is: Can you suggest how to spread this type of knowledge? I know that the surface of the problem is that these applications have a poor architecture and design. Another issue is that there are some developers who are against writing any kind of test. A few things I'm doing to change this (but I'm either failing or the change is too small are) Running presentations about design principles (SOLID, clean code, etc). Workshops about TDD and BDD. Coaching teams (this includes using sonar, findbugs, jdepend and other tools). IDE & Refactoring talks. A few things I'm thinking to do in the future (but I'm concern that they might not be good) Form a team of OO evangelists, who disseminate an OO way of thinking in differet teams (these people would need to change teams every few months). Running design review sessions, to criticise the design and suggest improvements (even if the improvements are not done because of time constraints, I think this might be useful) . Something I found with the teams I coach, is that as soon as I leave them, they revert back to the old practices. I know I don't spend a lot of time with them, usually just one month. So whatever I'm doing, it doesn't stick. I'm sorry this question is spattered with frustration, but the alterative to write this was to hit my head on the wall until I pass out.

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• invitation: Oracle Endeca Information Discovery Bootcamp

  - by mseika

  The Oracle Endeca Information Discovery (OEID) Boot Camp is designed to give partners an understanding of OEID’s features, and how it complements the existing Oracle Business Intelligence suite. Participants will learn how to develop & implement solutions using a Data Discovery method. Training is in EnglishWhat will be covered?The Oracle Endeca Information Discovery (OEID) Boot Camp is a three-day class with a combination of lecture and hands-on exercises, tailored to make participants aware of the Oracle Endeca Information Discovery platform, and to gain valuable skills for the implementation of projects.The course will follow a combination of lectures and hands-on lab sessions, to allow participants to apply the knowledge they have gained by extracting from sample data sources, and creating an end-user application that will be used to answer several business questions. What You Will Learn Architecture: OEID Components, use of graphs, overview of clustering OEID Installation: Architecture planning, infrastructure requirements, installation process, production hints & tips OEID Administration: Data store management, administrative operations, portal configuration, data sources, system monitoring Indexing: Integration Suite, Data source analysis, Graph (ETL) creation, record design techniques Portlets: Studio portlets, custom portlet development, querying functions Reporting: Studio applications & best practices, visualizations, EQL PrerequisitesYou must bring a laptop with you for the Hands-on labs ENVIRONMENT – LAPTOP REQUIREMENTS For the OEID boot camp, participants will perform the hands-on lab exercises using a virtual machine image. These virtual machines will be provided to participants within a cloud environment, requiring participants to bring a laptop to the Boot Camp that can access a Windows server utilizing Microsoft RDP from their laptop. Participants will not need to install any software onto their laptops, but must ensure that they have the proper software installed for their OS, to connect through RDP to a server. HARDWARE • CPU: Dual-core, x64, 1.8Ghz or higher • RAM: 2GB SOFTWARE • Microsoft Remote Desktop Client • Internet Explorer 7, Firefox, or Google Chrome This boot camp is intended for prospective implementers of Oracle Endeca Information Discovery (OEID), or those in a presales role looking to gain insight into the technical benefits of this new package. Attendees should have experience and familiarity with the basic concepts of business intelligence. Where and When ? Monday, October 15th until wednesday, October 17th included 9:00 - 18:00 Oracle France 15, boulevard Charles de Gaulle 92715 Colombes Access Register Here Limited number of seats !

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• Mix10 is in history, Windows Phone 7 is here!

  MIX10was really a fantastic conference for Telerik! We had great talks, many customers stopped by our booth and we've got a lot of great feedback for our Silverlight Controls. Thank you for stopping by and sharing your opinion! So now, that the MIX is over, there is one question left: What Telerik will develop for theWindows Phone 7? We had this question on the booth over and over again and it is no doubt that the WP7 development is a hot topic now. All we can sayat this momentis that Yes, we are looking into this and we actually have some of our controls already partially working with WP7 internally :) You know that the Silverlight version for WP7 is Silverlight 3 and it has some very good additions over it in order to support the phone hardware - like webcam, mic, accelerometer, etc. If you missed the conference and the sessions- here is a list of videos thatwill get you started: Building Windows Phone Applications with Silverlight, Part 1 Mike Harsh Building Windows Phone Applications with Silverlight, Part 2 Peter Torr The good thing isthat our controls will needvery few tweaks in order to be *compiled* against the WP7 Silverlight runtime. But, the more interesting part is actually what are the scenarios that our controls will be used in. How different they will be from the desktop version of the SL? This is where we need your feedback - drop as a line and let us know what are your expectations in this area. Do you need something specific, a feature or a new control that you like to use, or maybe you have a specific scenario that you want to share. Nowthe ball is in your hands - write on the forums, send us a ticket, or just leave your comment on WP7 developmentbelow! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• EBS ATG Advisor Webcasts - FREE!

  - by cwarticki

  For June 2012 we have scheduled 2 Webcasts - E-Business Suite OAM Overview and Usage session and the E-Business Suite Workflow Avisor.  We are driving 2 sessions for a better global alignment. E-Business Suite - OAM Overview and Monitoring   Agenda Oracle Applications Manager (OAM) Overview Log files Diagnostics and Logging Concurrent processing through OAM Applications Dashboard Troubleshooting Patch Management. Patch Wizard OAM "How To" Documents Questions &Answers EMEA Session : July 10, 2012 at 09:00 AM UK / 10:00 AM CET / 13:30 India / 17:00 Japan / 18:00 Australia Details & Registration : Note 1466056.1 Direct link to register in WebEx US Session : July 11, 2012 at 18:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern Details & Registration : Note 1466057.1 Direct link to register in WebEx E-Business Suite - Workflow Analyzer - Follow-Up Agenda Overview of Workflow Analyzer Enhancements implemented in the latest Release Questions & Answers EMEA Session : July 24, 2012 at 09:00 AM UK / 10:00 AM CET / 13:30 India / 17:00 Japan / 18:00 Australia Details & Registration : Note 1466058.1 Direct link to register in WebEx US Session : July 25, 2012 at 18:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern Details & Registration : Note 1466059.1 Direct link to register in WebEx Schedules, recordings and the Presentations of the Advisor Webcast drove under the EBS Applications Technology area can be found in Note 1186338.1. Current Schedules of Advisor Webcast for all Oracle Products can be found on Note 740966.1 Post Presentation Recordings of the Advisor Webcasts for all Oracle Products can be found on Note 740964.1 If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

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• Oracle Worldwide Product Translation Group and Applications User Experience Working Together

  - by ultan o'broin

  The Applications User Experience (UX) Mobile team has been extending its ethnographic research to even more countries. Recently, the team conducted research in Sweden, and I am pleased to say I made the connection for the UX team with the Oracle's Worldwide Translation Product Group (WPTG) local (that is, in-country) language specialists. It struck me that WPTG's local market knowledge and insight that we heard about at an Oracle Usability Advisory Board meeting in the UK in 2011 would be very valuable to the UX efforts while, at the same time, UX could afford WPTG an opportunity to understand our design and development direction so that linguistic resources (terminology, style guides, translatability guidelines, and so on) for any translation of our mobile solutions could be prepared in advance. Brent White of the Mobile UX team takes notes as ethnography participant Capri Norman uses mobile technology to work in Stockholm. Pic credit: Oracle Applications UX. The UX team acknowledges Capri's kind permission to use this image. I'm told by Brent White of the Mobile UX team that the co-operation was a big success.  A WPTG Swedish language specialist joined a couple of ethnographic sessions, taking great notes and turning them around very fast for the UX team. And of course, a great local insight into Swedish culture and ways of working was provided too, along with some nice socializing!  More research in more countries is planned. Watch out for future blog posts and other communications about this great co-operation worldwide.

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• Who should be the architect in an agile project?

  - by woni

  We are developing the agile way for a few months now and I have some troubles understanding the agile manifesto as interpreted by my colleagues. The project we are developing is a framework for future projects and will be reused many times in the next years. Code is only written to fulfill the needs of the current user story. The product owner tells us what to do, but not how to do it. What would be right, in my opinion, because he is not implicitly a programmer. The project advanced and in my eyes it messed up a little bit. After I recognized an assembly that was responsible for 3 concerns (IoC-Container, communication layer and project internal things), I tried to address this to my colleagues. They answered that this would be the result of applying YAGNI, because know one told them to respect that functionalities have to be split up in different assemblies for further use. In my opinion no one has to tell us that we should respect the Separation of Concerns principle. On the other side, they mentioned to prefer YAGNI over SoC because it is less effort to implement and therefore faster and cheaper. We had changing requirements a lot at the beginning of the project and ended up in endless refactoring sessions, because to much has to be adapted. Is it better to make such rather simple design decisions up front, even there is no need in the current situation, or do we have to change a lot in the later progress of the project?

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• LiveMeeting VC PowerShell PASS – Troubleshooting SQL Server with PowerShell

  - by Laerte Junior

  Guys, join me on Wednesday July 18th 12 noon EDT (GMT -4) for a presentation called Troubleshooting SQL Server With PowerShell. It will be in English, so please make allowances for this. I’m sure that you’re aware that my English is not perfect, but it is not so bad. I will do my best, you can be sure. The registration link will be available soon from PowerShell.sqlpass.org, so I hope to see you there. It will be a session without slides. Just code; pure PowerShell code. Trust me, We will see a lot of COOL stuff.Big thanks to Aaron Nelson (@sqlvariant) for the opportunity! Here are some more details about the presentation: “Troubleshooting SQL Server with PowerShell – The Next Level’ It is normal for us to have to face poorly performing queries or even complete failure in our SQL server environments. This can happen for a variety of reasons including poor Database Designs, hardware failure, improperly-configured systems and OS Updates applied without testing. As Database Administrators, we need to take precaution to minimize the impact of these problems when they occur, and so we need the tools and methodology required to identify and solve issues quickly. In this Session we will use PowerShell to explore some common troubleshooting techniques used in our day-to-day work as s DBA. This will include a variety of such activities including Gathering Performance Counters in several servers at the same time using background jobs, identifying Blocked Sessions and Reading & filtering the SQL Error Log even if the Instance is offline The approach will be using some advanced PowerShell techniques that allow us to scale the code for multiple servers and run the data collection in asynchronous mode.

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• Two Cloudy Observations from Oracle OpenWorld

  - by GeneEun

  Now that the dust has settled from another amazing Oracle OpenWorld, I wanted to reflect back on a couple of key observations I made during the event. First, it was pretty clear that Cloud was again a big deal at this year's conference. Yes, the Oracle Database 12c announcement was also huge, but for most it was hard to not notice that Oracle continues to be "all-in" with respect to cloud computing. Just to give you an idea of the emphasis on Cloud, there were over 300 Cloud-related sessions at this year's OpenWorld. If you caught some of the demo booths in the Oracle Red Lounge, then you saw some of the great platform, application, and social services that are now part of Oracle Cloud, as well as numerous demos of private cloud products that Oracle offers. Second, during Thomas Kurian's keynote presentation on Oracle Cloud, he announced the Preview Availability of a new service called Oracle Developer Cloud Service. This new platform service will provide developers with instant access to environments to better manage the application development lifecycle in the cloud. It provides development project teams access to favorite tools like Hudson, Git, Github, wikis, and tasks to help make innovation faster, more collaborative, and more effective. There's also integration with IDEs like Eclipse, NetBeans, and JDeveloper. If you're a developer, it's an awesome addition to Oracle Cloud's platform services! Want more details about Oracle Developer Cloud Service? Click here.

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• Thoughts (on Windows Phone 7) from the MVP Summit

  - by Chris Williams

  Last week I packed off to Redmond, WA for my annual pilgrimage to Microsoft's MVP Summit. I'll spare you all the silly taunting about knowing stuff I can't talk about, etc... and just get to the point. I'm a XNA/DirectX MVP, an ASP Insider and a Languages (VB) Insider... so I actually had access to a pretty broad spectrum of information over the last week. Most of my time was focused on Windows Phone 7 related sessions, and while I can't dig deep into specifics, I can say that Microsoft is definitely not out of the fight for Mobile. The things I saw tell me that Microsoft is listening and paying attention to feedback, looking at what works & what doesn't and they are working their collective asses off to close the gap between Google and Apple. Anyone who has been in this industry for a while can tell you Microsoft does their best work when they are the underdog. They are currently behind, and have a lot of work ahead of them, but this is when they bring all their resources together to solve a problem. After the week I spent in Redmond, and the feedback I heard from other MVPs, and the technological previews I saw... I feel confident in betting heavily on Microsoft to pull this off.

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• What do YOU want to see in a SharePoint jQuery Session?

  - by Mark Rackley

  Hey party people. So, as you have probably realized by now, I’ve been using quite a bit of jQuery with SharePoint. It’s pretty amazing what you can actually accomplish with a little stubbornness and some guidance from the gurus. Well, it looks like I’ll be putting together a SharePoint jQuery session that I will be presenting at a few conferences. This is such a big and broad topic I could speak on it for hours! So, I need YOUR assistance to help me narrow down what I’ll be focusing on. Some ideas I have are: How to even get started; how to set up SharePoint to work with jQuery What third party libraries exist out there that integrate well with SharePoint How to interact with default SharePoint forms and jQuery (cascading dropdowns, disabling fields, etc..) What is SPServices and how can you use it When should you NOT use jQuery What do YOU want to see though? This session is for YOU guys, not for me. Please take a moment to leave a comment below and let me know what you would like to see and learn. Thanks, and I look forward to seeing you in my sessions!! Mark

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• Microsoft WPC 12&ndash;Predictions

  - by D'Arcy Lussier

  Let me start by saying I have absolutely no inside knowledge, neither through the MVP program or any other means, that is fuelling what I’m about to write. This is entirely conjecture fuelled by speculation and too much Soporro beer at a fantastic Japanese restaurant tonight. Still, I present to you… D’Arcy’s Worldwide Partner Conference 2012 Predictions!!! So what can we expect to be announced at this year’s WPC? Much more than last year I’m hoping! Last year was sort of encouraging the troops to carry on with the Windows 7 messaging even with Windows 8 looming in the distance. It also showed Microsoft’s slant towards Private Cloud in addition to Azure. This year, we’re going to see a shift to a battle cry – Windows 8 is Coming, Windows 8 is Coming! I expect we’re going to hear an RTM date for Windows 8 from Steve Ballmer tomorrow, in addition to dates surrounding Windows Server 2012. We’ll also hear some announcement around Windows Phone 8, but I’m not really sure what – that whole piece is still quite muddy; are we going to actually *see* Windows Phone 8 devices this week? That would be great, but I imagine those types of announcements might be left for Build. Speaking of Build, I’m expecting an announcement on a date for a Build conference this Fall, probably late October. If any announcements are going to be made around Office 15, the schedule isn’t hinting at it. In fact, other than Office 365 there’s not much mention of Office in the conference sessions – either a red herring, or telling that Microsoft has another announcement coming later. The tagline of the conference is “A New Era. Together.” It’s obvious Microsoft is wanting to leverage WPC to rally their partners to carry the Windows 8 banner into the field of battle this fall when it ships. D

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• Looks Like We Made It! What's Up on Thursday at Oracle OpenWorld

  - by Oracle OpenWorld Blog Team

   By Karen Shamban Thursday is the last day of the conference for 2012, and there's still much to see and do. The day starts with an awesome keynote session, which includes a discussion with Michael Lewis, the author of Moneyball, Liar's Poker, and The Blind Side -- you won't want to miss it! Here's what's happening on Thursday at Oracle OpenWorld 2012: Registration Moscone West, Moscone South, Hilton San Francisco, Hotel Nikko, 8:00 a.m. - 4:00 p.m. Westin St. Francis, 8:00 a.m. - 5:00 p.m. Oracle OpenWorld Keynote featuring Oracle President Mark Hurd, and Oracle Executive Vice President Bob Weiler in conversation with Michael Lewis, author of Moneyball, Liar's Poker, and The Blind Side Moscone North Hall D, 9:00 a.m. - 10:45 a.m. Sessions, Labs Various times and locations Oracle OpenWorld Music Festival @ It's a Wrap! Yerba Buena Gardens, 3:30 p.m. - 6:30 p.m. Think back to everything you wanted to do while you attended the conference -- and be sure you get it done on Thursday!

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• WebCenter at Oracle Day Toronto

  - by Lance Shaw

  The Oracle Day event took place in Toronto yesterday at the Hyatt Regency Hotel downtown.  Attendance was excellent and it was standing room only at the keynote sessions.   Anytime the venue has to bring in chairs to handle the overflow crowd, you know there is a lot of interest! This year, WebCenter was featured prominently as part of the Fusion Middleware session track.  What was interesting to see was just how many customers are interested in consolidating and simplifying their existing infrastructure.  So many companies are still struggling with information silos such as file shares, SharePoint Sites and a myriad of departmental or process-centric repositories.  Naturally, these get more and more expensive to manage over time so there is a high level of interest in reducing the size, scope and cost of this infrastructure.  When companies see how they can use Fusion Middleware and related technologies to integrate with WebCenter Content, Imaging and other solutions to centralize content delivery across business applications, they quickly realize that there are significant cost savings to be had. Oracle Day Events are happening all over the world and there is likely going to be one near you.  To check out the full list and to register, visit the Event page here.  It is a great way to not only hear about WebCenter and how it can be used to your advantage, but also a great way to learn about the broader set of related products in the Fusion Middleware portfolio that are available to extend and enhance the power of your particular business solutions. If you cannot make it, or missed the event in your area, be sure to visit our new WebCenter Content page with a variety of informative assets all in one simple location.  It's a new page designed to provide you with easy access to customer stories, videos, whitepapers, webcasts and more.  We hope you find it valuable!

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• Fusion HCM in Boots

  - by Kristin Rose

  These boots are made for walking, and that’s just what they’ll do…Of course by boots, we’re referring to Oracle’s HCM Boot Camps for OPN members, which offer a hands-on approach to learning about Oracle Fusion HCM and Taleo positioning and capabilities. Those who attend an Oracle HCM boot camp will be prepared to achieve Oracle Fusion HCM Presales Specialist status, discuss Oracle Fusion HCM with customers to build pipeline, and complete competency criteria toward Oracle Fusion HCM 11g Specialization! This in-person event offers expert-led sessions, discussion, and hands-on activities meaning you will get the information quicker and remember it better! Plus, we think a free lunch is always a good thing. As a next step, all interested partners should: Obtain self-service knowledge from the Oracle Fusion Human Capital Management 11g PreSales Specialist Guided Learning Path. Become a Specialist by completing the Oracle Fusion Human Capital Management 11g PreSales Specialist Assessment . Contact their regional Oracle Alliances & Channels point-of-contact to learn more about these free OPN Boot Camp events, and the opportunity to attend the next one. We know you’ll be strutting your stuff after you've gained the knowledge and expertise to become Oracle Fusion HCM Specialized! Check it out! The OPN Communications Team 

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• Google Analytics: How long does it take users to trigger an event

  - by Stephen Ostermiller

  I implemented Google Analytics event tracking on my currency conversion website. The typical user flow is: User lands on a page about two currencies. User enters an amount to be converted. The site shows the user the value in the other currency. The JavaScript sends Google Analytics an "converted" event when the currency conversion is done. Because most of the sessions on my site are single page, the event tracking is very important to me to be able to know if users find my page useful. I'm looking for a way to be able to figure out how long it typically takes users to enter a value in the form. I expect that this data would form a bell curve with around a specific amount of time after page load. If I can't get a graph, I could make do with a median value. I would like to be able to use this as a core metric around usability testing. Is there a way to get this information out of Google Analytics?

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• Is there a typical career path to learn game development "on the job"?

  - by mac

  The extended version of the question is: what is the typical career paths that a developer without specific experience in game development should take if he/she wishes to work in the game development industry? In other words, what are the positions such a programmer might aspire to get hired for, in the game industry? I am asking because it seems to me that - even without direct experience with 3D modelling, physics engines, shaders, etc... - for as much complex as these topics might be - they are still "just" top layers one can learn "on the job" if he/she has already good programming skills and experience in software design (for example during peer-programming sessions). I have no knowledge whatsoever of the game industry, so maybe I am being naïve here, but for all the other programming jobs I previously took, I learnt most of the specificities while working on concrete projects... so I wonder if there is a chance to do the same with game development. Thanks for your time and advice! :) PS: I don't know if this is important or not for answering the question, but scripting languages are the languages I am more proficient in. /mac

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• Oracle OpenWorld Highlights

  - by Doug Reid

  We are in the final days of Oracle OpenWorld 2012 and the data integration team have been hard at work giving sessions, meeting customers, demonstrating product and conducting hands-on labs.    It has been a great conference, but the best part is meeting our customers and learning about all the great implementations of our products.  Wednesday was the last day that the exhibition hall was open and attendees were getting in their final opportunities to see our products and meet with the product management team.   Two hours before the close of the hall, people lined up to learn about GoldenGate 11gR2, Monitor, Adapters, Veridata, and all the different use cases.    Here's a picture of Sjaak Vossepoel, who is our DIS Sales Consulting Manager for EMEA speaking to a potential customer on the options of using Oracle GoldenGate for heterogenous data replication.  Over the last two days, the GoldenGate team ran two labs; Introduction to Oracle GoldenGate Veridata and Deep Dive into Oracle GoldenGate.   Both of the labs were completely booked out and unfortunately we had to turn away people.   BUT,  all of our labs were recorded recently so if you were not able to get into the lab or did not have enough time to complete your labs, visit youtube.com/oraclegoldengate to see a  complete recording of the labs we used at OpenWorld plus more.  Here are a couple pictures from the Deep Dive into Oracle GoldenGate lead by Chis Lawless from the Product Management team.   Thanks to the GoldenGate Hands-on Lab team for putting on a great session!!! We will post more information about where you can find additional details on OpenWorld as they become public.   

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• MOS Community rewards Ram Kasthuri w/ FREE OOW Pass!

  - by cwarticki

  Congratulations Ram Kasthuri on Receiving a Free Full Conference Pass to Oracle OpenWorld!  Thank you for helping other members through your participation in My Oracle Support Community My Oracle Support Community member Ram Kasthuri received a free Oracle OpenWorld Pass from the My Oracle Support Community in appreciation for his work in answering questions posted by other Community members. Ram, an independent consultant, is an Application Solution Architect with Canon. He has been a valued Oracle customer for over 13 years. Ram is an active member in several of the Oracle EBS communities. He has achieved the Expert Level of recognition through his active participation.   Ram described the value he receives from My Oracle Support Community when he said what “I like best about the communities is the vicarious learning from real business scenarios posted by other Community members. The questions are real opportunities to learn all things Oracle, and EBS especially.” Ram is one of those member's who answers more questions than he posts, so he must get a lot of that vicarious learning. Oracle Premier Support customers can get answers and learn from both peers who have faced similar situations and Oracle experts. Join us in My Oracle Support Community. Look for Ram this week at Oracle OpenWorld and join him in My Oracle Support Community when you return to work. And while you’re at Oracle OpenWorld, Oracle Customer Support Services invites you to expand your knowledge by meeting with Oracle Support experts. Learn more about our sessions and network opportunities today!

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• ArchBeat Link-o-Rama for October 23, 2013

  - by OTN ArchBeat

  Virtual Dev Day: Oracle ADF Development - Web, Mobile, and Beyond This free virtual event includes technical sessions that range from introductory to deep dive, covering Oracle ADF and Oracle ADF Mobile. Multiple tracks cover every interest and every level and include live online Q&A for answers to your technical questions. Register now! Americas: Tuesday, November 19, 9am-1pm PT / 12pm-4pm ET / 1pm-5pm BRT APAC: Thursday, November 21, 10am–1:30pm IST (India) / 12:30pm–4pm SGT (Singapore) / 3:30pm–7pm AESDT EMEA: Tuesday, November 26, 9am-1pm GMT / 1pm-5pm GST/ 2:30pm-6:30pm IST A Roadmap for SOA Development and Delivery | Mark Nelson Do you know the way to S-O-A? Mark Nelson does. His latest blog post, part of an ongoing series, will help to keep you from getting lost along the way. Updated ODI Statement of Direction | Robert Schweighardt Heads up Oracle Data Integrator fans! A new product statement of direction document is available, offering "an overview of the strategic product plans for Oracle’s data integration products for bulk data movement and transformation, specifically Oracle Data Integrator (ODI) and Oracle Warehouse Builder (OWB)." Java-Powered Robot Named NAO Wows Crowds | Tori Wieldt Java community manager Tori Wieldt interviews a robot and human. Nordic OTN Tour 2013 | Lonneke Dikmans Oracle ACE Director Lonneke Dikmans checks in from the Stockholm leg of the Nordic OTN Tour for 2013, sponsored by the Danish Oracle User Group and featuring fellow ACE Directors Tim Hall and Sten Vesterli, plus local speakers at various stops. Lonneke's post include the slides from three of the presentations. Thought for the Day "Some people approach every problem with an open mouth." — Adlai E. Stevenson23rd Vice President of the United States (October 23, 1835 – June 14, 1914) Source: brainyquote.com

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• JavaOne Countdown, Are you ready?

  - by Angela Caicedo

  This is a great time of the year!  Not only does the weather start cooling down a bit, but it's time to get ready for JavaOne 2012.  It feels so long since my last JavaOne (last year I missed it because I was on a mom duty), so this year I couldn't be happier to be this close to the action again.  Have you ever been at JavaOne?  There are a million great reasons to love JavaOne, and the most important for me is the atmosphere of the conference: The Java community is there, and Java is in the air! This year we have more than 450 sessions, and there are HOLs (Hands on labs) to get your hands dirty with code.  In addition, there will be very cool demos, an exhibition hall. and a DEMOground.  During the whole time, you will have the opportunity to interact with the speakers, discuss topics and concerns, and even have a drink! Oh yes, I almost forgot, there will be lots of fun even apart from the technology!  For example there will be a Geek Bike Ride, a Thirsty Bear party, and the Appreciation Party with Pearl Jam and Kings of Leon.  How can this get any better! So, are you ready yet?  Have you registered?  If not, just follow this "Register for JavaOne" link and we'll see you there! P.S.  Little known fact: If you are a student you can get your pass for free!!!

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