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• Demantra 7.3.1 Upgrade Path (Doc ID 1286000.1)

  - by Jeff Goulette

  Applies to: Oracle Demantra Demand Management - Version: 6.2.6 to 7.3.1 - Release: 6 to 7.3.0Information in this document applies to any platform. What is being announced?Customers that are on v7.3.0 and v7.3.0.1 and go directly to 7.3.1 with no further steps.Customers on v7.1.0, v7.1.1 and v7.2 branch, you can upgrade to v7.3.1 but there is an issue with the workflow.   You will need to apply patch <11068174>.Customers on older versions like 6.2.6 and 7.0.2, should upgrade to v7.1.1 and then upgrade to v7.3.1.  You must apply patch <11068174> for this upgrade path. Who to contact for more information?Please contact [email protected] for additional information.

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• PASS Summit 2011 &ndash; Part IV

  - by Tara Kizer

  This is the final blog for my PASS Summit 2011 series.  Well okay, a mini-series, I guess. On the last day of the conference, I attended Keith Elmore’ and Boris Baryshnikov’s (both from Microsoft) “Introducing the Microsoft SQL Server Code Named “Denali” Performance Dashboard Reports, Jeremiah Peschka’s (blog|twitter) “Rewrite your T-SQL for Great Good!”, and Kimberly Tripp’s (blog|twitter) “Isolated Disasters in VLDBs”. Keith and Boris talked about the lifecycle of a session, figuring out the running time and the waiting time.  They pointed out the transient nature of the reports.  You could be drilling into it to uncover a problem, but the session may have ended by the time you’ve drilled all of the way down.  Also, the reports are for troubleshooting live problems and not historical ones.  You can use Management Data Warehouse for historical troubleshooting.  The reports provide similar benefits to the Activity Monitor, however Activity Monitor doesn’t provide context sensitive drill through. One thing I learned in Keith’s and Boris’ session was that the buffer cache hit ratio should really never be below 87% due to the read-ahead mechanism in SQL Server.  When a page is read, it will read the entire extent.  So for every page read, you get 7 more read.  If you need any of those 7 extra pages, well they are already in cache.  I had a lot of fun in Jeremiah’s session about refactoring code plus I learned a lot.  His slides were visually presented in a fun way, which just made for a more upbeat presentation.  Jeremiah says that before you start refactoring, you should look at your system.  Investigate missing or too many indexes, out-of-date statistics, and other areas that could be leading to your code running slow.  He talked about code standards.  He suggested using common abbreviations for aliases instead of one-letter aliases.  I’m a big offender of one-letter aliases, but he makes a good point.  He said that join order does not matter to the optimizer, but it does matter to those who have to read your code.  Now let’s get into refactoring! Eliminate useless things – useless/unneeded joins and columns.  If you don’t need it, get rid of it! Instead of using DISTINCT/JOIN, replace with EXISTS Simplify your conditions; use UNION or better yet UNION ALL instead of OR to avoid a scan and use indexes for each union query Branching logic – instead of IF this, IF that, and on and on…use dynamic SQL (sp_executesql, please!) or use a parameterized query in the application Correlated subqueries – YUCK! Replace with a join Eliminate repeated patterns Last, but certainly not least, was Kimberly’s session.  Kimberly is my favorite speaker.  I attended her two-day pre-conference seminar at PASS Summit 2005 as well as a SQL Immersion Event last December.  Did I mention she’s my favorite speaker?  Okay, enough of that. Kimberly’s session was packed with demos.  I had seen some of it in the SQL Immersion Event, but it was very nice to get a refresher on these, especially since I’ve got a VLDB with some growing pains.  One key takeaway from her session is the idea to use a log shipping solution with a load delay, such as 6, 8, or 24 hours behind the primary.  In the case of say an accidentally dropped table in a VLDB, we could retrieve it from the secondary database rather than waiting an eternity for a restore to complete.  Kimberly let us know that in SQL Server 2012 (it finally has a name!), online rebuilds are supported even if there are LOB columns in your table.  This will simplify custom code that intelligently figures out if an online rebuild is possible. There was actually one last time slot for sessions that day, but I had an airplane to catch and my kids to see!

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• Android - passing data between Activities

  - by Bill Osuch

  (To follow along with this, you should understand the basics of starting new activities: Link ) The easiest way to pass data from one activity to another is to create your own custom bundle and pass it to your new class. First, create two new activities called Search and SearchResults (make sure you add the second one you create to the AndroidManifest.xml file!), and create xml layout files for each. Search's file should look like this: <?xml version="1.0" encoding="utf-8"?> <LinearLayout     xmlns:android="http://schemas.android.com/apk/res/android"     android:layout_width="fill_parent"     android:layout_height="fill_parent"     android:orientation="vertical">     <TextView          android:layout_width="fill_parent"      android:layout_height="wrap_content"      android:text="Name:"/>     <EditText                android:id="@+id/edittext"         android:layout_width="fill_parent"         android:layout_height="wrap_content"/>     <TextView          android:layout_width="fill_parent"         android:layout_height="wrap_content"         android:text="ID Number:"/>     <EditText                android:id="@+id/edittext2"                android:layout_width="fill_parent"                android:layout_height="wrap_content"/>     <Button           android:id="@+id/btnSearch"          android:layout_width="fill_parent"         android:layout_height="wrap_content"         android:text="Search" /> </LinearLayout> and SearchResult's should look like this: <?xml version="1.0" encoding="utf-8"?> <LinearLayout     xmlns:android="http://schemas.android.com/apk/res/android"     android:layout_width="fill_parent"     android:layout_height="fill_parent"     android:orientation="vertical">     <TextView          android:id="@+id/txtName"         android:layout_width="fill_parent"         android:layout_height="wrap_content"/>     <TextView          android:id="@+id/txtState"         android:layout_width="fill_parent"         android:layout_height="wrap_content"         android:text="No data"/> </LinearLayout> Next, we'll override the OnCreate method of Search: @Override public void onCreate(Bundle savedInstanceState) {     super.onCreate(savedInstanceState);     setContentView(R.layout.search);     Button search = (Button) findViewById(R.id.btnSearch);     search.setOnClickListener(new View.OnClickListener() {         public void onClick(View view) {                           Intent intent = new Intent(Search.this, SearchResults.class);              Bundle b = new Bundle();                           EditText txt1 = (EditText) findViewById(R.id.edittext);             EditText txt2 = (EditText) findViewById(R.id.edittext2);                                      b.putString("name", txt1.getText().toString());             b.putInt("state", Integer.parseInt(txt2.getText().toString()));                              //Add the set of extended data to the intent and start it             intent.putExtras(b);             startActivity(intent);          }     }); } This is very similar to the previous example, except here we're creating our own bundle, adding some key/value pairs to it, and adding it to the intent. Now, to retrieve the data, we just need to grab the Bundle that was passed to the new Activity and extract our values from it: @Override public void onCreate(Bundle savedInstanceState) {     super.onCreate(savedInstanceState);     setContentView(R.layout.search_results);     Bundle b = getIntent().getExtras();     int value = b.getInt("state", 0);     String name = b.getString("name");             TextView vw1 = (TextView) findViewById(R.id.txtName);     TextView vw2 = (TextView) findViewById(R.id.txtState);             vw1.setText("Name: " + name);     vw2.setText("State: " + String.valueOf(value)); }

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• How can I merge two SubVersion branches to one working copy without committing?

  - by Eric Belair

  My current SubVersion workflow is like so: The trunk is used to make small content changes and bug fixes to the main source code. Branches are used for adding/editing enhancements and projects. So, trunk changes are made, tested, committed and deployed pretty quickly. Whereas, enhancements and projects need additional user testing and approval. At time, I have two branches that need testing and approval at the same time. I don't want to merge to the trunk and commit until the changes are fully tested and approved. What I need to do is merge both branches to one working copy without any commits. I am using Tortoise SVN, and when I try to merge the second branch, I get an error message: Cannot merge into a working copy that has local modifications Is there a way that I can do this without committing either merge?

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• New Tabs at End Opens New Tabs at the End of the Chrome Tab Bar

  - by Jason Fitzpatrick

  Chrome: If you’d prefer to have new tabs open at the end of the row instead of next to their parent tab, New Tabs at End is a simple Google Chrome extension that will scoot your tabs where you want them. It’s a minor thing, to be sure, but many users prefer to have tabs open at the end of the row–I know it took me quite awhile as a new Chrome user to get used to the default next-to-parent action. If you’d prefer to have the new tabs open at the end, hit up the link below to install New Tabs at End to tweak your tab bar workflow. New Tabs at End [via Addictive Tips] How To Be Your Own Personal Clone Army (With a Little Photoshop) How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume

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• How to concentrate on one project at a time. Divide and Conquer doesn't work for me [closed]

  - by refhat

  Possible Duplicate: Tips for staying focused and motivated on a project I have serious issues on concentrating on one project at a time. I cant even follow the Divide and Conquer Approach. Once I start a project, I try to get the things done as neatly as possible but very soon I end up messing so many components of it. I try to do divide and conquer, but my approach doesn't work smoothly, and then I then wonder here and there in other projects. Sometimes I try spending so many hours for some trivial issues, which in-fact are not even issues. How do I avoid this jargon and be a smooth developer and have a nice workflow around my projects. I tend to loose my concentration on the current project and wonder in another project.

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• BPM 11.1.1.5 for Apps: BPM for EBS Demo available

  - by JuergenKress

  For access to the Oracle demo systems please visit OPN and talk to your Partner Expert Demo Highlights This demo showcases BPM integration with E-Business Suite BPM Process Spaces, providing role-based dashboards and monitoring EBS processes Automated workflow generation, enforcement of business rules Seamless integration with E-Business Suite-iExpense module using SOA Worklist approvals via a mobile device Demo Architecture  & Demo Collateral & OFM Demos Corner & DSS Offerings & Scheduling Demos on DSS & DSS Support SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM11g,BPM demo,dss SOA,BPM Suite,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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• Relaunch: Help & Support Center

  - by Axinom

  More content, more interactivity, more social media: new help & support center for AxCMS.net collects all available information and news around AxCMS.net installation, deployment, development, and usage. Web: http://help.axcms.net/ Free download: http://www.AxCMS.net New chapter "Basic Concepts" is designed to provide users with an introduction and understanding of AxCMS.net. You will be introduced to the different AxCMS.net components, elements, use of built-in features such as categories and relations, deployment, workflow and security topics. This information forms a self-study guide as an introduction to AxCMS.net

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• Workflows in SharePoint 2013, Part 1

  - by Sahil Malik

  SharePoint 2010 Training: more information Hooray! My latest article is now online on code-magazine. And this time, it’s about “Workflows in SharePoint 2013” – and there will be a part 2 of this next month. Here is a starter .. If we have been friends for a while, you must know my opinions about workflows in SharePoint 2010 and SharePoint 2007. I didn’t think they were very good, especially from a performance and scalability point of view. Frankly I think Microsoft should have called them “workslows.” Though, I don’t think it was the implementation in SharePoint that was the issue, it was fundamental issues with Workflow Foundation, compounded by the nature of SharePoint that acerbated the issues. Well, I am happy to say that Workflows in SharePoint 2013 are something I feel quite comfortable recommending to anyone, and I hope to make that case in this article. Read more .. Read full article ....

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• Ask the Readers: Favorite Web Clipping Tool?

  - by Jason Fitzpatrick

  Bookmarking is great if you want a link to visit later, but what if you want to save the page itself for later perusal? This week we want to hear all about your favorite web clipping tool and how you use it to read what you want, when you want it. Web clipping tools are simple tools (browser extensions, bookmarklets, etc.) that make it easy to clip text and multimedia elements from web pages in order to archive them and/or read them at a later date. Whether you clip to a bursting at the seams web-notebook or you clip to send to your Kindle, we want to hear about your favorite tools and how they fit into your reading workflow. Sound off in the comments and then make sure to check back on Friday for the What You Said roundup where we highlight popular picks and clever tips. HTG Explains: How Hackers Take Over Web Sites with SQL Injection / DDoS Use Your Android Phone to Comparison Shop: 4 Scanner Apps Reviewed How to Run Android Apps on Your Desktop the Easy Way

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• Inserting multiple links to one image in Confluence

  - by Simon

  I am setting up a Wiki in Confluence v3.5.1 I have added a visio diagram (JPG) to a page (this diagram will take up most of the page) - This diagram depicts the workflow between developers and support and clients. I envisage users being able to click on different parts of the diagram and it to open up child pages with more details about that particular process (with videos on 'how-to' do that specific task, like log issues in Jira) However, from what I can see, there is no way from the Confluence editor to add multiple links to the one image, right? I looked at Anchors, but this does not look like it will do the job. So, what is the best option? I remember Dreamweaver having these sorts of tools built in, and there appears to be other utilities that can help put in image map HTML tags, but I cannot see a way of easily editing the HTML in Confluence editor. Also worried about the headache this could cause with managing future changes of the page.

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• Visual Studio 2010 and .NET Framework 4 Training Kit

  - by Jim Duffy

  Now that you’ve had time to download and install Visual Studio 2010 its time to start learning about all the new features and capabilities. That’s where this post comes in. Microsoft released the Visual Studio 2010 and .NET Framework 4 Training Kit on the same day Visual Studio 2010 became available to download. It contains presentations, hands-on labs, and demos on a variety of features and framework technologies including: C# 4 Visual Basic 10 F# Parallel Extensions Windows Communication Foundation Windows Workflow Windows Presentation Foundation ASP.NET 4 Windows 7 Entity Framework ADO.NET Data Services Managed Extensibility Framework Visual Studio Team System As you can see the Developer & Platform Evangelism group has gone the extra mile to make sure you have the resources you need to fully leverage the power of Microsoft’s latest version of Visual Studio. Have a day. :-|

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• Have you ever wondered...?

  - by diana.gray

  I've often wondered why folks do the same thing over and over. For some of us, it's because we "don't get it" and there's an abundance of TV talk shows that will help us analyze the why of it. Dr. Phil is all too eager to ask "...and how's that working for you?". But I'm not referring to being stuck in a destructive pattern or denial. I'm really talking about doing something over and over because you have found a joy, a comfort, a boost of energy from an activity or event. For example, how many times have I planted bulbs in November or December only to be amazed by their reach, colors, and fragrance in early spring? Or baked fresh cookies and allowed the aroma to fill the house? Or kissed a sleeping baby held gently in my arms and being reminded of how tiny and fragile we all are. I've often wondered why it is that I get so much out of something I've done so many times. I think it's because I've changed. The activity may be the same but in the preceding days, months and years I've had new experiences, challenges, joys and sorrows that have shaped me. I'm different. The same is true about attending the Professional Businesswomen of California (PBWC) conference. Although the conference is an annual event held at San Francisco's Moscone Center, I still enjoy being with 3,000 other women like me. Yes, we work at different companies and in different industries, have different lifestyles and are at different stages in our professional careers and personal lives; but we are all alike in that we bring the NEW me each year that we attend. This year I can cheer when Safra Catz, President of Oracle, encourages us to trust our intuition; that "if something doesn't make sense, it doesn't make sense". And I can warmly introduce myself to Lisa Askins, Cheryl Melching's business partner at Center Stage Group, when I would have been too intimated to do so last year. This year I can commit to new challenges such as "no whining, no excuses and no gossip" as suggested by Roxanne Emmerich, a goal that I would have wavered on last year. I can also embrace the suggestion given by Dr. Ian Smith to "spend one hour each day" on me - giving myself time to rejuvenate. A friend, when asked if she was attending PBWC this year, said "I've attended the conference several times and there's nothing new!" My perspective is that WE are what makes PBWC's annual conference new. We are far different in 2010 than we were in 2009. We are learning, growing, developing and shedding and that's what makes the conference fresh, vibrant, rewarding, and lasting. It is the diversity of women coming together that makes it new. By sharing our experiences, we discover. By meeting with one another professionally and personally, we connect. And by applying the wisdom learned, we shine. We are reNEW-ed. It shows in our fresh ideas, confident interactions, strategic decisions and successful businesses. This refreshed approach is what our companies want and need, our families depend on, our communities and nation look to for creative solutions to pressing concerns. Thanks Oracle for your continued support and thanks PBWC for providing an annual day to be reNEW-ed.

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• Good and easy way to share files on local machine

  - by jb

  I would like to have a directory that has following properties: Many users can copy files into it These files can be deleted/changed by these users (user A can delete/modify file that was copied into this directory) it cant be done using normal file permissions (because permissions are retained on copy). Here is what I found on the net: brainstorm idea blueprint Some use cases: Sharing music on local machine Simple git repository sharing (just make a bare repository writeable to many people) --- i know that there are solutions like gitosis Allow many developers to modify test instance of php app without giving them root (i guess they would copy files) --- I'm leading a team of nonprofit junior developers and I need to keep that one simple! EDIT AFAIK setting SGID bit is not enugh, it only affects newly created files --- and basic workflow for these use cases ivnolves copying and other operations (which cleave file's gid unchanged)

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• Row Count Plus Transformation

  As the name suggests we have taken the current Row Count Transform that is provided by Microsoft in the Integration Services toolbox and we have recreated the functionality and extended upon it. There are two things about the current version that we thought could do with cleaning up Lack of a custom UI You have to type the variable name yourself In the Row Count Plus Transformation we solve these issues for you. Another thing we thought was missing is the ability to calculate the time taken between components in the pipeline. An example usage would be that you want to know how many rows flowed between Component A and Component B and how long it took. Again we have solved this issue. Credit must go to Erik Veerman of Solid Quality Learning for the idea behind noting the duration. We were looking at one of his packages and saw that he was doing something very similar but he was using a Script Component as a transformation. Our philosophy is that if you have to write or Copy and Paste the same piece of code more than once then you should be thinking about a custom component and here it is. The Row Count Plus Transformation populates variables with the values returned from; Counting the rows that have flowed through the path Returning the time in seconds between when it first saw a row come down this path and when it saw the final row. It is possible to leave both these boxes blank and the component will still work.   All input columns are passed through the transformation unaltered, you are not permitted to change or add to the inputs or outputs of this component. Optionally you can set the component to fire an event, which happens during the PostExecute phase of the execution. This can be useful to improve visibility of this information, such that it is captured in package logging, or can be used to drive workflow in the case of an error event. Properties Property Data Type Description OutputRowCountVariable String The name of the variable into which the amount of row read will be passed (Optional). OutputDurationVariable String The name of the variable into which the duration in seconds will be passed. (Optional). EventType RowCountPlusTransform.EventType The type of event to fire during post execute, included in which are the row count and duration values. RowCountPlusTransform.EventType Enumeration Name Value Description None 0 Do not fire any event. Information 1 Fire an Information event. Warning 2 Fire a Warning event. Error 3 Fire an Error event. Installation The component is provided as an MSI file which you can download and run to install it. This simply places the files on disk in the correct locations and also installs the assemblies in the Global Assembly Cache as per Microsoft’s recommendations. You may need to restart the SQL Server Integration Services service, as this caches information about what components are installed, as well as restarting any open instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. For 2005/2008 Only - Finally you will have to add the transformation to the Visual Studio toolbox manually. Right-click the toolbox, and select Choose Items.... Select the SSIS Data Flow Items tab, and then check the Row Count Plus Transformation in the Choose Toolbox Items window. This process has been described in detail in the related FAQ entry for How do I install a task or transform component? We recommend you follow best practice and apply the current Microsoft SQL Server Service pack to your SQL Server servers and workstations, and this component requires a minimum of SQL Server 2005 Service Pack 1. Downloads The Row Number Transformation is available for SQL Server 2005, SQL Server 2008 (includes R2) and SQL Server 2012. Please choose the version to match your SQL Server version, or you can install multiple versions and use them side by side if you have more than one version of SQL Server installed. Row Count Plus Transformation for SQL Server 2005 Row Count Plus Transformation for SQL Server 2008 Row Count Plus Transformation for SQL Server 2012 Version History SQL Server 2012 Version 3.0.0.6 - SQL Server 2012 release. Includes upgrade support for both 2005 and 2008 packages to 2012. (5 Jun 2012) SQL Server 2008 Version 2.0.0.5 - SQL Server 2008 release. (15 Oct 2008) SQL Server 2005 Version 1.1.0.43 - Bug fix for duration. For long running processes the duration second count may have been incorrect. (8 Sep 2006) Version 1.1.0.42 - SP1 Compatibility Testing. Added the ability to raise an event with the count and duration data for easier logging or workflow. (18 Jun 2006) Version 1.0.0.1 - SQL Server 2005 RTM. Made available as general public release. (20 Mar 2006) Screenshot Troubleshooting Make sure you have downloaded the version that matches your version of SQL Server. We offer separate downloads for SQL Server 2005, SQL Server 2008 and SQL Server 2012. If you get an error when you try and use the component along the lines of The component could not be added to the Data Flow task. Please verify that this component is properly installed.  ... The data flow object "Konesans ..." is not installed correctly on this computer, this usually indicates that the internal cache of SSIS components needs to be updated. This is held by the SSIS service, so you need restart the the SQL Server Integration Services service. You can do this from the Services applet in Control Panel or Administrative Tools in Windows. You can also restart the computer if you prefer. You may also need to restart any current instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. Once installation is complete you need to manually add the task to the toolbox before you will see it and to be able add it to packages - How do I install a task or transform component?

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• Enterprise Manager 12c ? ZFS Storage Appliance

  - by user13138569

  ?????????????? Enterprise Manager 12c ??? Sun ZFS Storage Appliance ????????????????????? ???Enterprise Manager ?? Sun ZFS Storage Appliance ?????????????? Enterprise Manager ????????????????? 3??? Sun ZFS Stoarage Appliance ??????????????????? My Oracle Support ???Oracle Technology Network ???????????????????????????? ?????????????????????????? Oracle ZFS Storage Appliance Plugin Downloads Sun ZFS Storage Appliance ????????????????????????????? P.3 ???????????Appliance ???????????? Workflow ?????????? Enterprise Manager ???????????? P.10 ???????????????????????????????????????????Enterprise Manager 11g ??????????????????????? ??????????????????????????? ??????????????????????Sun ZFS Storage Appliance ??????????Database ???????????????????????????????Enterprise Manager ???????????????????????

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• Attachments in Oracle BPM 11g – Create a BPM Process Instance by passing an Attachment

  - by Venugopal Mangipudi

  Problem Statement: On a recent engagement I had  a requirement where we needed to create BPM instances using a message start event. The challenge was that the instance needed to be created after polling a file location and attaching the picked up file (pdf) as an attachment to the instance. Proposed Solution: I was contemplating using process API to accomplish this,but came up with a solution which involves a BPEL process to pickup the file and send a notification to the BPM process by passing the attachment as a payload. The following are some of the brief steps that were used to build the solution: BPM Process to receive an attachment as part of the payload: The BPM Process is a very simple process which has a Message Start event that accepts the attachment as an argument and a Simple User Task that the user can use to view the attachment (as part of the OOTB attachment panel). The Input payload is based on AttachmentPayload.xsd.  The 3 key elements of the the payload are: <xsd:element name="filename" type="xsd:string"/> <xsd:element name="mimetype" type="xsd:string"/> <xsd:element name="content" type="xsd:base64Binary"/> A screenshot of the Human task data assignment that need to performed to attach the file is provided here. Once the process and the UI project (default generated UI) are deployed to the SOA server, copy the wsdl location of the process service (from EM). This WSDL would be used in the BPEL project to create the Instances in the BPM process after a file is polled. BPEL Process to Poll for File and create instances in the BPM process: For the BPEL process a File adapter was configured as a Read service (File Streaming option and keeping the Schema as Opaque). Once a location and the file pattern to poll are provided the Readservice Partner Link was wired to Invoke the BPEL Process. Also, using the BPM Process WSDL, we can create the Webservice reference and can invoke the start operation. Before we do the assignment for the Invoke operation, a global variable should be created to hold the value of the fileName of the file. The mapping to the global variable can be done on the Receive activity properties (jca.file.FileName).  So for the assign operation before we invoke the BPM process service, we can get the content of the file from the receive input variable and the fileName from the jca.file.FileName property. The mimetype needs to be hard coded to the mime-type of the file: application/pdf (I am still researching ways to derive the mime type as it is not available as part of the jca.file properties).  The screenshot of the BPEL process can be found here and the Assign activity can be found here. The project source can be found at the following location. A sample pdf file to test the project and a screenshot of the BPM Human task screen after the successful creation of the instance can be found here. References: [1] https://blogs.oracle.com/fmwinaction/entry/oracle_bpm_adding_an_attachment

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• Most efficient arc for developing cross-browser support?

  - by Chris Hasbrouck

  I'm curious to hear what approach people take to planning for cross-browser support when developing a website. There are generally two approaches I've seen developers take in their workflow: -optimize for webkit then apply hacks for IE7-9, or -optimize for IE7-8 then apply newer features for IE9/webkit Basically starting at the front of technology and working toward the back, or starting at the back of technology and working toward the front. How do you do things? What advantages or disadvantage do you perceive in the different way of doing things wrt to developing cross-browser support?

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• Moving from local machine to group web development environment

  - by Djave

  I'm a freelancer who currently creates websites locally using something like MAMP to test websites locally before pushing them live with FTP. I'm looking at taking on my first employee, and I would need to be able to work on websites with them simultaneously. Can anyone explain or provide links to some good documentation on team workflow, or some key phrases I should be googling to get started on my set up? Unlike a lot of the stackoverflow community I've never worked in a dev team, large or small as I'm self taught so just need to know where to start. At present I'm thinking I need an extra computer to use as a server, then use Git or some such to version control files on that computer, as well as installing apache on it so it can be viewed by any computers in my current home network. Is this heading down the right track?

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• Hey Retailers, Are You Ready For The Holiday Season?

  - by Jeri Kelley

  With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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• IRM Item Codes &ndash; what are they for?

  - by martin.abrahams

  A number of colleagues have been asking about IRM item codes recently – what are they for, when are they useful, how can you control them to meet some customer requirements? This is quite a big topic, but this article provides a few answers. An item code is part of the metadata of every sealed document – unless you define a custom metadata model. The item code is defined when a file is sealed, and usually defaults to a timestamp/filename combination. This time/name combo tends to make item codes unique for each new document, but actually item codes are not necessarily unique, as will become clear shortly. In most scenarios, item codes are not relevant to the evaluation of a user’s rights - the context name is the critical piece of metadata, as a user typically has a role that grants access to an entire classification of information regardless of item code. This is key to the simplicity and manageability of the Oracle IRM solution. Item codes are occasionally exposed to users in the UI, but most users probably never notice and never care. Nevertheless, here is one example of where you can see an item code – when you hover the mouse pointer over a sealed file. As you see, the item code for this freshly created file combines a timestamp with the file name. But what are item codes for? The first benefit of item codes is that they enable you to manage exceptions to the policy defined for a context. Thus, I might have access to all oracle – internal files - except for 2011_03_11 13:33:29 Board Minutes.sdocx. This simple mechanism enables Oracle IRM to provide file-by-file control where appropriate, whilst offering the scalability and manageability of classification-based control for the majority of users and content. You really don’t want to be managing each file individually, but never say never. Item codes can also be used for the opposite effect – to include a file in a user’s rights when their role would ordinarily deny access. So, you can assign a role that allows access only to specified item codes. For example, my role might say that I have access to precisely one file – the one shown above. So how are item codes set? In the vast majority of scenarios, item codes are set automatically as part of the sealing process. The sealing API uses the timestamp and filename as shown, and the user need not even realise that this has happened. This automatically creates item codes that are for all practical purposes unique - and that are also intelligible to users who might want to refer to them when viewing or assigning rights in the management UI. It is also possible for suitably authorised users and applications to set the item code manually or programmatically if required. Setting the item code manually using the IRM Desktop The manual process is a simple extension of the sealing task. An authorised user can select the Advanced… sealing option, and will see a dialog that offers the option to specify the item code. To see this option, the user’s role needs the Set Item Code right – you don’t want most users to give any thought at all to item codes, so by default the option is hidden. Setting the item code programmatically A more common scenario is that an application controls the item code programmatically. For example, a document management system that seals documents as part of a workflow might set the item code to match the document’s unique identifier in its repository. This offers the option to tie IRM rights evaluation directly to the security model defined in the document management system. Again, the sealing application needs to be authorised to Set Item Code. The Payslip Scenario To give a concrete example of how item codes might be used in a real world scenario, consider a Human Resources workflow such as a payslips. The goal might be to allow the HR team to have access to all payslips, but each employee to have access only to their own payslips. To enable this, you might have an IRM classification called Payslips. The HR team have a role in the normal way that allows access to all payslips. However, each employee would have an Item Reader role that only allows them to access files that have a particular item code – and that item code might match the employee’s payroll number. So, employee number 123123123 would have access to items with that code. This shows why item codes are not necessarily unique – you can deliberately set the same code on many files for ease of administration. The employees might have the right to unseal or print their payslip, so the solution acts as a secure delivery mechanism that allows payslips to be distributed via corporate email without any fear that they might be accessed by IT administrators, or forwarded accidentally to anyone other than the intended recipient. All that remains is to ensure that as each user’s payslip is sealed, it is assigned the correct item code – something that is easily managed by a simple IRM sealing application. Each month, an employee’s payslip is sealed with the same item code, so you do not need to keep amending the list of items that the user has access to – they have access to all documents that carry their employee code.

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• Two Candidates + One Job = Two Different Outcomes

  - by david.talamelli

  Recruiters have always headhunted (sidenote: I do not like this word, in general I think the type of people who use the phrase “headhunting” are the ones who are trying to sound more important than what they likely are). Any serious Recruiter engages in direct recruiting activity, it is part and parcel of the business it is not something unique. With the uptake in Social Media the past 4-5 years, we have seen an increase in the number of Recruiters proactively reaching out to people about job opportunities. We have also seen this activity increase across all levels of hire, from help desk roles to C-Level Executives. While getting approached about a role can be a nice boost to a person’s ego, do not let it give you an inflated sense of entitlement. It is The way that people handle themselves during these calls and subsequent interviews will have a large impact on their potential to land that job. Last week I spoke to two very different candidates, both about the same position and both with very different outcomes. On paper, Candidate #1 looked fantastic; they ticked many of the boxes that we were looking for. The person is working at global IT company and working in a similar role as the one we were hiring for but not in as senior as the role we had. This role would have been the perfect step to getting involved in more complex work for the person. Candidate #2 had less polished IT experience, ticked some of the boxes we were looking for and on paper in comparison to Candidate #1 was not as close a fit as Candidate #1 was. It seemed like I was comparing apples and oranges. After speaking to both candidates it turns out I was comparing apples and oranges except the person better suited for our role was not the one I was expecting it would be. The first candidate on paper looked great – they had the experience we were looking for and appeared to be just right for the role, but after talking to them, they gave me the impression that they thought the world owed them. The impression I was left with was that they did not equate success with hard work, they seemed more interested in “what is in it for me”. Rather than having a proper conversation with me, I was often cut off and asked to hurry it up when explaining our business, what we are doing, etc... . This person seemed more interested in the job title and money than how rather than think about ways to make the role successful. Candidate #2 who had limited experience, made up for any perceived lack of experience and them some with a demonstrated motivation to succeed and do the things needed to make that happen. Candidate #2 made a great first impression, they did not seem afraid of hard work and demonstrated a “team player” attitude. In talking to them they kept me engaged, listened and asked thoughtful questions that made me think this is the type of person who creates their own luck and who would thrive in a place like Oracle. Skills, capabilities, experience and a good resume can certainly get your foot in the door, but the wrong attitude or approach to work can close those opportunities just as easily. On the other hand, hard work, effort and a genuine work ethic may help open those doors that would otherwise closed for you. A resume with all the credentials gets you in the front door but that is just the beginning of the process. It is not how we start the race that is important, it’s how things end that matter most.

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• Dual Inspection / Four Eyes Principle

  - by Ralf

  I have the requirement to implement some kind of dual inspection or four-eyes principle as a feature of my software, meaning that every change of an object done by user A has to be checked by user B. A trivial example would be a publishing system where an author writes an article and another has to proofread it before it is published. I am a little bit surprised that you find nearly nothing about it on the net. No patterns, no libraries (besides cibet), no workflow solutions etc. Is this requirement really so uncommon? Or am I searching for the wrong terms? I am not looking for a specific solution. More for a pattern or best practice approach. Update: the above example is really trivial. Let's add some more complexity to it. The article has been published, but it now needs an update. Putting the article offline for the update is not an option, but the update has to be proof read, too.

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• How-to remove the close icon from task flows opened in dialogs (11.1.1.4)

  - by frank.nimphius

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ADF bounded task flows can be opened in an external dialog and return values to the calling application as documented in chapter 19 of Oracle Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework11g: http://download.oracle.com/docs/cd/E17904_01/web.1111/b31974/taskflows_dialogs.htm#BABBAFJB   Setting the task flow call activity property Run as Dialog to true and the Display Type property to inline-popup opens the bounded task flow in an inline popup. To launch the dialog, a command item is used that references the control flow case to the task flow call activity <af:commandButton text="Lookup" id="cb6"         windowEmbedStyle="inlineDocument" useWindow="true"         windowHeight="300" windowWidth="300"         action="lookup" partialSubmit="true"/> By default, the dialog opens with a close icon in its header that does not raise a task flow return event when used for dismissing the dialog. In previous releases, the close icon could only be hidden using CSS in a custom skin definition, as explained in a previous OTN Harvest publishing (12/2010) http://www.oracle.com/technetwork/developer-tools/adf/learnmore/dec2010-otn-harvest-199274.pdf As a new feature, Oracle JDeveloper 11g (11.1.1.4) provides an option to globally remove the close icon from inline dialogs without using CSS. For this, the following managed bean definition needs to be added to the adfc-config.xml file. <managed-bean>   <managed-bean-name>     oracle$adfinternal$view$rich$dailogInlineDocument   </managed-bean-name>   <managed-bean-class>java.util.TreeMap</managed-bean-class>   <managed-bean-scope>application</managed-bean-scope>     <map-entries>       <key-class>java.lang.String</key-class>       <value-class>java.lang.String</value-class>       <map-entry>         <key>MODE</key>         <value>withoutCancel</value>       </map-entry>     </map-entries>   </managed-bean> Note the setting of the managed bean scope to be application which applies this setting to all sessions of an application.

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