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  • Strange focus bug in Firefox (chrome vs content)

    - by Marius
    Here is a strange bug I'm experiencing in Firefox: I can only use either the chrome, or the content, not both at the same time! For example, I can click on tabs and the toolbar icons, focus the search bar and write in it as well as the address bar, but if I try to click on anything in the content (eg a link or a textfield to write something), then nothing happens. The mouse pointer doesn't change either, it just stays a pointer when I hover over things, and the links I hover don't react either. But if I alt-tab to another program (or click on it in the taskbar), then back to Firefox, then I can use the area that I click on. So if I click somewhere on the webpage to get focus back to Firefox, then I can click on links and write things (like this text), but I cannot click on tabs or refresh or anything else in the chrome. I can't even click on the minimize, restore and close icons! To get focus back on the chrome I have to alt-tab to another program, and then click on the chrome to get back to Firefox to be able to use the chrome again. I've tried closing and starting it again, but the bug is still there. I have experienced this before, but I don't remember what I did to fix it. This bug seems to occur sometimes when I wake up the computer from standby, but I leave by computer in standby all the time, so that is not the only factor.

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  • Can I recover a rm -rf-ed Mercurial repository?

    - by WishCow
    I made the mistake of wiping out my entire project directory with a quick "rm -rf project". Of course, the .hg directory went with it. I had about 15-20 changesets, that I have not pushed to anyone, and I would really really like to get those back. The system is a Ubuntu machine, and the partiton where the delete happened is ext3, the project consist mostly of PHP files. I know about the guideline to not write to the disk in question. The first idea was to use the tool named scalpel, to get the PHP files back and diff them with the current version from the repo, and somehow carve the changes out. While it succeeded, it did not recover the file names (or there is a switch I'm missing), so I'm left with a few thousand sequentially named .php files, combing through them is not an option. Can a kind soul please save me, and suggest a way to: a) get the repo back, or b) get the files back, with filenames For those wondering how I did such a stupid thing: I was working on a file in Vim which I wanted to remove from the repository: :!hg rm % This complained that the file is in a subrepository, so I specified the following: :!hg rm % -R engine which complained that file has modifications, use -f to force. And this is when somehow, I made up the following command: :!rm -rf % -R engine Somehow, seeing "force" makes me do a rm -rf by reflex.

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  • How to choose the most optimal RAID settings on PE2950

    - by javano
    I have some Dell PowerEdge 2950's with 4x 15k, 150GB Cheetah SAS drives in them. They are going to be VM hosts, CentOS running ESXi with Windows Server 2k8 guests. Some guests will be hosting IIS servers, and others MSSQL servers. I am trying to set the RAID virtual disks settings and can't decide which is more optimal given this situation; Read Policy: Out of Read-Ahead, No-Read-Ahead and Adaptive Read-Ahead, the default is Read-Ahead. I will be making large sequential writes initially, writing out blank images for virtual machine hard drives (lets say 30GBs from /dev/zero for example) so Read-Ahead seems good at first. But within the virtual machines reads could be random from anywhere within their file systems as they are IIS and MSSQL servers, so perhaps No-Read-Ahead is a better idea? Now I think Adaptive Read-Ahead would be better then as a compromise but I don't know much about this option, how does it compare in performance to the others? Write Policy: write-back caching, write-through caching, the default is write-back caching. The default of write-back caching is safer than write-through caching but at a performance expense. My thinking here is that in the event of power loss for example, it seems more likely in my head (this is why I need some clarification!) that damage will occur to a guest VM with write-back caching enabled, so I should favour write-through? I have searched around and there is obviously no definitive answer, so I would like to find out what is best for my situation.

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  • Why do fonts sometimes look "fat" on Mac OS X?

    - by jtimberman
    Sometimes when resuming from suspend, the fonts in Mac OS X look "fatter" than normal. Unfortunately right now I can't get my Macbook Pro to exhibit the "normal" behavior for comparison, it has been abnormal yesterday and today. If I can get screenshots of what I think is 'normal', I'll add them. "Fixing" this has been random. I use an external monitor, and sometimes unplugging it and plugging back in, or even turning it off and back on has worked. Sometimes with the display attached (or not) detecting displays works. Sometimes logging out or rebooting entirely is what it takes. Displays used: Macbook Pro 15" built-in display Dell 27" LCD (2009 model) Software where I see this happen, at least most noticably: Firefox (screenshots below) iTerm Things MacIrssi (screenshots below) I am using Mac OS X 10.5.8. "Abnormal" view from MacIrssi with Inconsolata 16 pt. image full size "Abnormal" view from Firefox. Finally got it to switch back, though after resuming from suspend its back to "fat" :-(. image full size And 'normal' in Firefox:

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  • Save and restore multiple layers within a Photoshop action that flattens

    - by SuitCase
    I'm editing comic pages with layers - "background", "foreground", "lineart" and "over lineart". I have a Photoshop action that includes a Mode-Bitmap command, which requires the image to be flattened. I need this part of the action because I use the Halftone Screen method of reducing the greyscale image to bitmap on the "background" layer, creating a certain effect. I am pretty sure there is no filter or anything else that gives the same effect. After the mode is changed to bitmap, my action changes things back to greyscale for further changes. This poses a problem. I only want to do the bitmap mode change on the background layer, and after I do the change I want to restore the layer structure as it was - with the foreground, lineart and over lineart layers back above the now-halftoned background. My current method of saving these layers and restoring them is clumsy. My action is able to automatically save the "foreground" layer by selecting it, cutting it, then pasting it back in after the mode changing is over. But, for the "ink" and "over ink" layers, I have to manually cut these layers, paste them into a new document, and later re-cut and re-paste after running my action. This is so clunky! What I would like to know is if it's possible to set aside my layers in an automated way, and then bring them back in, also in an automated way. An ugly (but functional) solution would be to replicate my actions of creating new documents and pasting them temporarily there, but I don't think Photoshop allows you to do things outside of your current document with an action. It seems to me that the only way to do what I want is to use the "hack" of incorporating the clipboard into the action as a clever hack, but that leaves me stuck as I have two more layers that can't fit onto that same clipboard. Help or suggestions would be appreciated. I can keep on doing it manually, but to have a comprehensive action would save me a ton of time.

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  • reset locale in debian under Squeeze

    - by si2w
    I have problems with locale in debian. I tried many thing but it doesn't anything for me : locale -a locale: Cannot set LC_CTYPE to default locale: No such file or directory C POSIX en_US.utf8 I try to set en_US.utf8 without success with this :dpkg-reconfigure locales -plow perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE = "en_US", LC_ALL = (unset), LC_CTYPE = "UTF-8", LANG = (unset) are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). locale: Cannot set LC_CTYPE to default locale: No such file or directory locale: Cannot set LC_ALL to default locale: No such file or directory /usr/bin/locale: Cannot set LC_CTYPE to default locale: No such file or directory /usr/bin/locale: Cannot set LC_ALL to default locale: No such file or directory Generating locales (this might take a while)... en_US.UTF-8... done Generation complete. perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE = "en_US", LC_ALL = (unset), LC_CTYPE = "UTF-8", LANG = (unset) are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE = "en_US", LC_ALL = (unset), LC_CTYPE = "UTF-8", LANG = (unset) are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). After reboot, i try to use a perl script : perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE = "en_US", LC_ALL = (unset), LC_CTYPE = "UTF-8", LANG = "en_US.UTF-8" are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). Here is my /etc/default/locale config file : cat /etc/default/locale LANG=en_US.UTF-8 LANGUAGE=en_US Any idea to solve this (stupid) problem ? Thanks

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  • Block SMTP session with sender domain which doesn't itself accept SMTP connection.

    - by bignose
    I'm administrating a mail service for a small business. Their mail host's internet connection is an ADSL service with a permanent IP address. Unfortunately, many misconfigured mail systems will happily deliver to this host, but, when the host attempts to send mail back (e.g. a bounce notice, or a normal response from someone), the declared sender's domain has an MX which refuses to receive connections from this host. That misconfiguration makes their system a one-way mail sender, which is a problem. How can I configure Postfix on this customer's mail host to refuse SMTP sessions that declare a sender domain which itself refuses SMTP from this host? That is, if the SMTP client declares a domain that we can't make SMTP connections back to, then there's not much point accepting the incoming connection in the first place. Note that I'm not, as some commenters have assumed, talking about checking whether the SMTP client will receive messages. The check I want is whether the declared sender's domain (regardless of who the current SMTP client is) will accept SMTP connections from here. In other words: when we get around to sending a message back, we'll need the sender's domain to accept SMTP connections; I want to do that check before accepting the incoming session. I'm imagining a late check (after the low-cost checks to winnow most of the rubbish connections) that keeps the client on the other end while it attempts an SMTP client connection back to the declared domain of the sender. If that connection is rejected, the incoming one is also rejected. I'm also open to other suggestions for how this problem might be addressed (short of not using this mail host at all, which isn't an option).

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  • Expresscard Not Detected in PCI-E Adapter

    - by maxpower47
    I'm trying to put an expresscard TV tuner (Avermedia HC82) into my HTPC using this expresscard to PCI-E adapter. I've verified that the tuner works fine in my laptop. The motherboard is a Biostar TF7050-M2. When I install it and turn it on, the light on the back of the adapter comes on fine (there are two indicator lights on the back to show if it is using PCI-E or USB communication, USB communication goes through a USB cable connected between the card and a header on the motherboard) showing that it is working in PCI-E mode. However, the device is never detected in Windows 7 Professional x64. The auto detect never happens, it doesn't show up in the device manager, and I can have it rescan for new hardware and nothing is found. I tested the whole setup (tuner + adapter) in another PC (also using Win 7 Pro x64) and it worked fine. I also tried: Plugging the adapter in to the PCI-E x16 slot on the motherboard (I verified first that the x16 slot worked by installing a video card in it) Booting into safe mode and rescanning Updating the chipset drivers Installing the tuner drivers first Using a different USB cable, plugged in to one of the known good ports on the back of the board Trying it without the USB cable plugged in Removing the other PCI cards that were installed on the board Looking through the BIOS for any setting that might be disabling it somehow to no avail. I'm at a loss for what else to try. I really don't want to RMA it (the shipping back to newegg will be almost as much as it cost to buy in the first place. Any ideas?

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  • Windows 2008 R2 DHCP Overlapping Scopes

    - by Buska
    We are trying to troubleshoot a scope overlap problem. We have multiple device types we wish to give all different ranges of a 16 bit subnet. IE. X device we wish to give 192.168.2.1-192.168.2.254/16, Y devices we wish to give 192.168.3.1-192.168.3.254/16. We are trying to accomplish this by creating different scopes and using the 60 class identifier. The problem is DHCP won't allow us to give these scopes with 16 bit masks because of the potential overlap. We aren't overlapping the address pool so why does DHCP care and can we work around this? If this isn't possible, how can i assign specific ranges by device type without creating multiple scopes? Any thoughts would be helpful. UPDATE: Entire Scope is 192.168.0.0/16 Gateway is 192.168.1.1/16 Device Hardware A - 192.168.20.1-192.168.20.254/16 Device Hardware B - 192.168.26.1-192.168.26.254/16 Device Hardware C - 192.168.85.1-192.168.85.254/16 We tried to setup multiple scopes for each device type (A,B,C) but couldn't specify a 16 bit mask as Scope A could technically overlap Scope B even thought our start and end addresses don't. I hope this makes more sense. Thanks for your thoughts.

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  • How to disable monitor auto detection in Windows 7?

    - by Jay Yother
    I am currently running Windows 7 Ultimate 64-bit with a dual monitor setup with an NVIDIA 7950 GT graphics card. One monitor is dedicated to this machine and the other monitor is connected to a DVI KVM switch. When I switch to my other computer, Windows 7 disables the monitor. However, when I switch back it does not re-enable the monitor. The only circumstance that automatically re-enables the second monitor is when I switch back after Windows has put the monitors into power save mode. I am continually having to bring up the NVIDIA control panel to have it re-enable the monitor. Under Windows XP I would just disable the NVIDIA service to prevent it from auto-detecting the monitor (which doesn't solve the problem under Win7), and in Vista there was a registry hack that would prevent this. It looks as though that has been removed in Windows 7. I have found similar questions posted on this site, but nothing that matches my problem exactly. The following link is the question that comes the closest, but does not provide a solution to the problem. http://superuser.com/questions/96683/how-to-fix-monitor-detection-on-windows-7 Is there a way in Windows 7 to disable monitor auto-detection? Update: I just added a second graphics card to my Windows 7 64-bit machine. I plugged one monitor into each graphics card. Now, when I use the KVM switch to switch back and forth it will re-enable the second monitor like it should. There are however, a few quirks with this. If I have a program maximized on the second monitor and it has focus, when I switch it will move to monitor 1. If I have a program maximized on the second monitor and it does not have focus, when I switch it will behave like it is minimized and when I bring it back up it will show up maximized on monitor 1. Definitely better than it was, but still looking for a way to disable the auto-detection.

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  • Save and restore multiple layers within a Photoshop action that flattens

    - by SuitCase
    I'm editing comic pages with layers - "background", "foreground", "lineart" and "over lineart". I have a Photoshop action that includes a Mode-Bitmap command, which requires the image to be flattened. I need this part of the action because I use the Halftone Screen method of reducing the greyscale image to bitmap on the "background" layer, creating a certain effect. I am pretty sure there is no filter or anything else that gives the same effect. After the mode is changed to bitmap, my action changes things back to greyscale for further changes. This poses a problem. I only want to do the bitmap mode change on the background layer, and after I do the change I want to restore the layer structure as it was - with the foreground, lineart and over lineart layers back above the now-halftoned background. My current method of saving these layers and restoring them is clumsy. My action is able to automatically save the "foreground" layer by selecting it, cutting it, then pasting it back in after the mode changing is over. But, for the "ink" and "over ink" layers, I have to manually cut these layers, paste them into a new document, and later re-cut and re-paste after running my action. This is so clunky! What I would like to know is if it's possible to set aside my layers in an automated way, and then bring them back in, also in an automated way. An ugly (but functional) solution would be to replicate my actions of creating new documents and pasting them temporarily there, but I don't think Photoshop allows you to do things outside of your current document with an action. It seems to me that the only way to do what I want is to use the "hack" of incorporating the clipboard into the action as a clever hack, but that leaves me stuck as I have two more layers that can't fit onto that same clipboard. Help or suggestions would be appreciated. I can keep on doing it manually, but to have a comprehensive action would save me a ton of time.

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  • IIS no longer saving session variables

    - by John
    I'm running IIS v7 on a Win7 development machine. I have PHP code that saves session variables and calls them back later. This has been working on this machine for some time. For some reason now, the session variables dissapear immediatly after saving. Code that used to work fine on http://localhost/, suddenly now does not. I have tested different browsers - the vars dissapear regardless of browser. I have tested identical code on different servers. The problem exists only on this development machine. I tried some code that saves a session var, then reads it back and displays it, then shows a link to click on to read it back and display again. What happens is the session var DOES get written and read back and displayed ok. But when you click the link to view it again, it's gone. I don't recall making any changes to IIS. But I did run several malware scanners and clean-up tools. Is anyone aware of any setting in IIS that disallows session vars? Any other throughts?

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  • Ubuntu 12.04 VirtualBox on powerful W7 quite slow

    - by wnstnsmth
    I own a Thinkpad T420s with 8GB RAM, 160 GB SSD and a quite fast i7 processor. Summa summarum a very fast computer that works perfectly. Now, I am not very impressed by the performance of my Ubuntu 12.04 virtual machine running on VirtualBox 4.1.18. I assume that Virtual Machines are always a bit slower than the guest system, still I think it should be more performant given the hardware settings I give it: 4096 MB RAM 1 CPU without CPU limitation (I would like to give it more but then it does not seem to work - I am not experienced in this maybe somebody could give me advice on this too) Activated PAE/NX, VT-x/AMD-V and Nested Paging 96 MB Graphics Memory (no 2D or 3D acceleration) ~ 14 GB disk space, currently about 7 GB are used Maybe I misconfigured something, could you give me a hint please? Thanks! Edit: What I mean by slow is that for example switching tabs in the browser (whether FF or Chrome) only goes with a 0.5s delay or something, as well as switching application windows and/or double-clicking applications in the dock to get all open windows.. opening Aptana takes about a minute whereas opening something like Photoshop on the guest system takes 5 seconds

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  • Strange focus bug in Firefox (chrome vs content)

    - by Marius
    Here is a strange bug I'm experiencing in Firefox: I can only use either the chrome, or the content, not both at the same time! For example, I can click on tabs and the toolbar icons, focus the search bar and write in it as well as the address bar, but if I try to click on anything in the content (eg a link or a textfield to write something), then nothing happens. The mouse pointer doesn't change either, it just stays a pointer when I hover over things, and the links I hover don't react either. But if I alt-tab to another program (or click on it in the taskbar), then back to Firefox, then I can use the area that I click on. So if I click somewhere on the webpage to get focus back to Firefox, then I can click on links and write things (like this text), but I cannot click on tabs or refresh or anything else in the chrome. I can't even click on the minimize, restore and close icons! To get focus back on the chrome I have to alt-tab to another program, and then click on the chrome to get back to Firefox to be able to use the chrome again. I've tried closing and starting it again, but the bug is still there. I have experienced this before, but I don't remember what I did to fix it. This bug seems to occur sometimes when I wake up the computer from standby, but I leave by computer in standby all the time, so that is not the only factor.

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  • What could be causing windows to fail to sleep or hibernate, and revert system settings?

    - by xdumaine
    I am running Windows 8.1 on my system (Dell e6520) and the symptoms are this: My PC won't sleep or hibernate. It the screen turns off, but the fans just run and run, and after a little while, it completely shuts down, and when I start it back up, everything is closed, like it was a fresh boot/restart. I'm have a weird issue with outlook described here and the fix works fine - modifying a registry value. The weirder part is that after my computer fails to sleep or hibernate, and it starts back up, the registry value is GONE, like I never modified it, and thus the outlook error message is back. I thought maybe a graphics driver was preventing the sleep/hibernate, so I attempted to uninstall the NVIDIA graphics driver and control panel. HOWEVER, once the computer fails to sleep/hibernate, the NVIDIA graphics driver and control panel appear BACK on my system, like I didn't uninstall them. What could be happening here? I really need to be able to sleep/hibernate so I don't lose work or my work state, and these issues are really concerning. What I've tried, without success: Uninstalling graphics driver mentioned above Disabling hibernate and using sleep disabling/re-enabling hibernate Disabling startup items Sleeping as local system admin account disconnecting all USB, network, and bluetooth devices

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  • 8 Backup Tools Explained for Windows 7 and 8

    - by Chris Hoffman
    Backups on Windows can be confusing. Whether you’re using Windows 7 or 8, you have quite a few integrated backup tools to think about. Windows 8 made quite a few changes, too. You can also use third-party backup software, whether you want to back up to an external drive or back up your files to online storage. We won’t cover third-party tools here — just the ones built into Windows. Backup and Restore on Windows 7 Windows 7 has its own Backup and Restore feature that lets you create backups manually or on a schedule. You’ll find it under Backup and Restore in the Control Panel. The original version of Windows 8 still contained this tool, and named it Windows 7 File Recovery. This allowed former Windows 7 users to restore files from those old Windows 7 backups or keep using the familiar backup tool for a little while. Windows 7 File Recovery was removed in Windows 8.1. System Restore System Restore on both Windows 7 and 8 functions as a sort of automatic system backup feature. It creates backup copies of important system and program files on a schedule or when you perform certain tasks, such as installing a hardware driver. If system files become corrupted or your computer’s software becomes unstable, you can use System Restore to restore your system and program files from a System Restore point. This isn’t a way to back up your personal files. It’s more of a troubleshooting feature that uses backups to restore your system to its previous working state. Previous Versions on Windows 7 Windows 7′s Previous Versions feature allows you to restore older versions of files — or deleted files. These files can come from backups created with Windows 7′s Backup and Restore feature, but they can also come from System Restore points. When Windows 7 creates a System Restore point, it will sometimes contain your personal files. Previous Versions allows you to extract these personal files from restore points. This only applies to Windows 7. On Windows 8, System Restore won’t create backup copies of your personal files. The Previous Versions feature was removed on Windows 8. File History Windows 8 replaced Windows 7′s backup tools with File History, although this feature isn’t enabled by default. File History is designed to be a simple, easy way to create backups of your data files on an external drive or network location. File History replaces both Windows 7′s Backup and Previous Versions features. Windows System Restore won’t create copies of personal files on Windows 8. This means you can’t actually recover older versions of files until you enable File History yourself — it isn’t enabled by default. System Image Backups Windows also allows you to create system image backups. These are backup images of your entire operating system, including your system files, installed programs, and personal files. This feature was included in both Windows 7 and Windows 8, but it was hidden in the preview versions of Windows 8.1. After many user complaints, it was restored and is still available in the final version of Windows 8.1 — click System Image Backup on the File History Control Panel. Storage Space Mirroring Windows 8′s Storage Spaces feature allows you to set up RAID-like features in software. For example, you can use Storage Space to set up two hard disks of the same size in a mirroring configuration. They’ll appear as a single drive in Windows. When you write to this virtual drive, the files will be saved to both physical drives. If one drive fails, your files will still be available on the other drive. This isn’t a good long-term backup solution, but it is a way of ensuring you won’t lose important files if a single drive fails. Microsoft Account Settings Backup Windows 8 and 8.1 allow you to back up a variety of system settings — including personalization, desktop, and input settings. If you’re signing in with a Microsoft account, OneDrive settings backup is enabled automatically. This feature can be controlled under OneDrive > Sync settings in the PC settings app. This feature only backs up a few settings. It’s really more of a way to sync settings between devices. OneDrive Cloud Storage Microsoft hasn’t been talking much about File History since Windows 8 was released. That’s because they want people to use OneDrive instead. OneDrive — formerly known as SkyDrive — was added to the Windows desktop in Windows 8.1. Save your files here and they’ll be stored online tied to your Microsoft account. You can then sign in on any other computer, smartphone, tablet, or even via the web and access your files. Microsoft wants typical PC users “backing up” their files with OneDrive so they’ll be available on any device. You don’t have to worry about all these features. Just choose a backup strategy to ensure your files are safe if your computer’s hard disk fails you. Whether it’s an integrated backup tool or a third-party backup application, be sure to back up your files.

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  • Backup options in SharePoint 2007

    - by sreejukg
    It is very important to make sure the server farm backup is taking properly, making sure that in case of any disaster, the administrator has the latest backup that can be used to restore. This articles addresses some of the options available for backup/restore in SharePoint 2007 Backup There are two options that can be utilized to take backup of SharePoint sites. Using SharePoint Central Administration website Using SharePoint central administration website, you can do backup/restore from user interface. Using central administration website you can back up the following · Server farm · Web application · Content databases Follow these steps to take backup of the server farm using central administration 1. Open Central administration website 2. Navigate to Operations -> Backup and Restore -> Perform a backup 3. Here you will have options to choose the item to back up. Select Farm (the top most item in the list) 4. Once you select the items to backup, click on “Continue to backup options” 5. Select “Full” as type of backup. 6. In the backup file location, enter the path where you need to store the backup. The path should be according to the UNC, for e.g. for c drive you may use \\server\c$\mybackupFolder 7. Click ok 8. Now you will be redirected to Backup and Restore Status page. This page shows the progress for the backup operation. You can use the refresh button to update the status of backup(this page will automatically refresh in every 30 seconds). Once completed you can find the files in the specified folder. Using STSADM website SharePoint comes with a STSADM command line tool. STSADM provides lot of administrative operations that can be performed on SharePoint 2007 sites. You can find STSADM command from the following location C:\Program Files\Common Files\Microsoft shared\web server extensions\12\bin (You may change the drive letter according to your installation) STSADM provides a method for performing the Office SharePoint Server 2007 administration tasks at the command line or by using batch files or scripts. STSADM provides access to operations not available by using the Central Administration site The general syntax for STSADM is as follows STSADM -operation Operation Name –parameter1 value1 –parameter2 value2 ……….. Using STSADM you can back up the following · Server farm · Web application · Content databases To perform any STSADM, operation you need to be a member of administrators group. Follow these steps to take backup of SharePoint server farm using STSADM tool. Note: make sure you are logged in to the computer where central administration website is installed. 1. Open the Command prompt (You should run command prompt with administrator privileges) 2. Change the working directory to C:\Program Files\Common Files\Microsoft shared\web server extensions\12\bin 3. Enter the command, then press enter Stsadm –o backup -directory <UNC path> -backupmethod full 4. You will get success / failure message once the command finishes. How to schedule the backup There is no option to schedule a backup using central administration site. Also there is no operation provided by STSADM to automate the backup. The farm administrators need to take backup in regular intervals. To achieve this, you can write a batch file that includes STSADM command to take full backup of the server. This batch file can be scheduled using windows task scheduler to execute in certain intervals. Sample of the batch file 1. Open notepad(or any other text editor) 2. Enter the following commands @echo off echo =============================================================== echo Back up the farm to <C:\backup> echo =============================================================== cd %COMMONPROGRAMFILES%\Microsoft Shared\web server extensions\12\BIN @echo off stsadm.exe -o backup -directory "<\backup>" -backupmethod full echo completed 3. Save the file with .bat extension You can schedule this batch file as you require. Other Options Using STSADM tool, you will be able to take backup for individual site collection. The syntax for this is stsadm -o backup -url <URL name for site collection> -filename <file name> [-overwrite] The explanations for the parameters are as follows. -url The url of the site collection you need to backup -filename The name of the backup file. E.g. c:\backup.bak -overwrite optional. Indicates if the filename specified exists, whether to overwrite or not. If you are creating the batch file for scheduling the backup for a site collection, you may need to specify the backup filename automatically created. It is an option that you can generate the filename with date so that you can keep backup for each day. e.g. The following commands can be utilized create a site collection backup. @echo off echo =============================================================== echo Back up the farm to <C:\backup> echo =============================================================== echo =============================================================== echo getting todays date to a variable echo =============================================================== @For /F "tokens=1,2,3 delims=/ " %%A in (‘Date /t’) do @( Set Day=%%A Set Month=%%B Set Year=%%C Set todayDate=%%C%%B%%A ) cd %COMMONPROGRAMFILES%\Microsoft Shared\web server extensions\12\BIN @echo off stsadm -o backup -url <sitecollection url> -filename \\ServerName\ShareName\Backup_%todayDate%.bak -overwrite echo completed To read more about backup STSADM operation, read this http://technet.microsoft.com/en-us/library/cc263441.aspx

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  • Oracle Solaris: Zones on Shared Storage

    - by Jeff Victor
    Oracle Solaris 11.1 has several new features. At oracle.com you can find a detailed list. One of the significant new features, and the most significant new feature releated to Oracle Solaris Zones, is casually called "Zones on Shared Storage" or simply ZOSS (rhymes with "moss"). ZOSS offers much more flexibility because you can store Solaris Zones on shared storage (surprise!) so that you can perform quick and easy migration of a zone from one system to another. This blog entry describes and demonstrates the use of ZOSS. ZOSS provides complete support for a Solaris Zone that is stored on "shared storage." In this case, "shared storage" refers to fiber channel (FC) or iSCSI devices, although there is one lone exception that I will demonstrate soon. The primary intent is to enable you to store a zone on FC or iSCSI storage so that it can be migrated from one host computer to another much more easily and safely than in the past. With this blog entry, I wanted to make it easy for you to try this yourself. I couldn't assume that you have a SAN available - which is a good thing, because neither do I! What could I use, instead? [There he goes, foreshadowing again... -Ed.] Developing this entry reinforced the lesson that the solution to every lab problem is VirtualBox. Oracle VM VirtualBox (its formal name) helps here in a couple of important ways. It offers the ability to easily install multiple copies of Solaris as guests on top of any popular system (Microsoft Windows, MacOS, Solaris, Oracle Linux (and other Linuxes) etc.). It also offers the ability to create a separate virtual disk drive (VDI) that appears as a local hard disk to a guest. This virtual disk can be moved very easily from one guest to another. In other words, you can follow the steps below on a laptop or larger x86 system. Please note that the ability to use ZOSS to store a zone on a local disk is very useful for a lab environment, but not so useful for production. I do not suggest regularly moving disk drives among computers. In the method I describe below, that virtual hard disk will contain the zone that will be migrated among the (virtual) hosts. In production, you would use FC or iSCSI LUNs instead. The zonecfg(1M) man page details the syntax for each of the three types of devices. Why Migrate? Why is the migration of virtual servers important? Some of the most common reasons are: Moving a workload to a different computer so that the original computer can be turned off for extensive maintenance. Moving a workload to a larger system because the workload has outgrown its original system. If the workload runs in an environment (such as a Solaris Zone) that is stored on shared storage, you can restore the service of the workload on an alternate computer if the original computer has failed and will not reboot. You can simplify lifecycle management of a workload by developing it on a laptop, migrating it to a test platform when it's ready, and finally moving it to a production system. Concepts For ZOSS, the important new concept is named "rootzpool". You can read about it in the zonecfg(1M) man page, but here's the short version: it's the backing store (hard disk(s), or LUN(s)) that will be used to make a ZFS zpool - the zpool that will hold the zone. This zpool: contains the zone's Solaris content, i.e. the root file system does not contain any content not related to the zone can only be mounted by one Solaris instance at a time Method Overview Here is a brief list of the steps to create a zone on shared storage and migrate it. The next section shows the commands and output. You will need a host system with an x86 CPU (hopefully at least a couple of CPU cores), at least 2GB of RAM, and at least 25GB of free disk space. (The steps below will not actually use 25GB of disk space, but I don't want to lead you down a path that ends in a big sign that says "Your HDD is full. Good luck!") Configure the zone on both systems, specifying the rootzpool that both will use. The best way is to configure it on one system and then copy the output of "zonecfg export" to the other system to be used as input to zonecfg. This method reduces the chances of pilot error. (It is not necessary to configure the zone on both systems before creating it. You can configure this zone in multiple places, whenever you want, and migrate it to one of those places at any time - as long as those systems all have access to the shared storage.) Install the zone on one system, onto shared storage. Boot the zone. Provide system configuration information to the zone. (In the Real World(tm) you will usually automate this step.) Shutdown the zone. Detach the zone from the original system. Attach the zone to its new "home" system. Boot the zone. The zone can be used normally, and even migrated back, or to a different system. Details The rest of this shows the commands and output. The two hostnames are "sysA" and "sysB". Note that each Solaris guest might use a different device name for the VDI that they share. I used the device names shown below, but you must discover the device name(s) after booting each guest. In a production environment you would also discover the device name first and then configure the zone with that name. Fortunately, you can use the command "zpool import" or "format" to discover the device on the "new" host for the zone. The first steps create the VirtualBox guests and the shared disk drive. I describe the steps here without demonstrating them. Download VirtualBox and install it using a method normal for your host OS. You can read the complete instructions. Create two VirtualBox guests, each to run Solaris 11.1. Each will use its own VDI as its root disk. Install Solaris 11.1 in each guest.Install Solaris 11.1 in each guest. To install a Solaris 11.1 guest, you can either download a pre-built VirtualBox guest, and import it, or install Solaris 11.1 from the "text install" media. If you use the latter method, after booting you will not see a windowing system. To install the GUI and other important things, login and run "pkg install solaris-desktop" and take a break while it installs those important things. Life is usually easier if you install the VirtualBox Guest Additions because then you can copy and paste between the host and guests, etc. You can find the guest additions in the folder matching the version of VirtualBox you are using. You can also read the instructions for installing the guest additions. To create the zone's shared VDI in VirtualBox, you can open the storage configuration for one of the two guests, select the SATA controller, and click on the "Add Hard Disk" icon nearby. Choose "Create New Disk" and specify an appropriate path name for the file that will contain the VDI. The shared VDI must be at least 1.5 GB. Note that the guest must be stopped to do this. Add that VDI to the other guest - using its Storage configuration - so that each can access it while running. The steps start out the same, except that you choose "Choose Existing Disk" instead of "Create New Disk." Because the disk is configured on both of them, VirtualBox prevents you from running both guests at the same time. Identify device names of that VDI, in each of the guests. Solaris chooses the name based on existing devices. The names may be the same, or may be different from each other. This step is shown below as "Step 1." Assumptions In the example shown below, I make these assumptions. The guest that will own the zone at the beginning is named sysA. The guest that will own the zone after the first migration is named sysB. On sysA, the shared disk is named /dev/dsk/c7t2d0 On sysB, the shared disk is named /dev/dsk/c7t3d0 (Finally!) The Steps Step 1) Determine the name of the disk that will move back and forth between the systems. root@sysA:~# format Searching for disks...done AVAILABLE DISK SELECTIONS: 0. c7t0d0 /pci@0,0/pci8086,2829@d/disk@0,0 1. c7t2d0 /pci@0,0/pci8086,2829@d/disk@2,0 Specify disk (enter its number): ^D Step 2) The first thing to do is partition and label the disk. The magic needed to write an EFI label is not overly complicated. root@sysA:~# format -e c7t2d0 selecting c7t2d0 [disk formatted] FORMAT MENU: ... format fdisk No fdisk table exists. The default partition for the disk is: a 100% "SOLARIS System" partition Type "y" to accept the default partition, otherwise type "n" to edit the partition table. n SELECT ONE OF THE FOLLOWING: ... Enter Selection: 1 ... G=EFI_SYS 0=Exit? f SELECT ONE... ... 6 format label ... Specify Label type[1]: 1 Ready to label disk, continue? y format quit root@sysA:~# ls /dev/dsk/c7t2d0 /dev/dsk/c7t2d0 Step 3) Configure zone1 on sysA. root@sysA:~# zonecfg -z zone1 Use 'create' to begin configuring a new zone. zonecfg:zone1 create create: Using system default template 'SYSdefault' zonecfg:zone1 set zonename=zone1 zonecfg:zone1 set zonepath=/zones/zone1 zonecfg:zone1 add rootzpool zonecfg:zone1:rootzpool add storage dev:dsk/c7t2d0 zonecfg:zone1:rootzpool end zonecfg:zone1 exit root@sysA:~# oot@sysA:~# zonecfg -z zone1 info zonename: zone1 zonepath: /zones/zone1 brand: solaris autoboot: false bootargs: file-mac-profile: pool: limitpriv: scheduling-class: ip-type: exclusive hostid: fs-allowed: anet: ... rootzpool: storage: dev:dsk/c7t2d0 Step 4) Install the zone. This step takes the most time, but you can wander off for a snack or a few laps around the gym - or both! (Just not at the same time...) root@sysA:~# zoneadm -z zone1 install Created zone zpool: zone1_rpool Progress being logged to /var/log/zones/zoneadm.20121022T163634Z.zone1.install Image: Preparing at /zones/zone1/root. AI Manifest: /tmp/manifest.xml.RXaycg SC Profile: /usr/share/auto_install/sc_profiles/enable_sci.xml Zonename: zone1 Installation: Starting ... Creating IPS image Startup linked: 1/1 done Installing packages from: solaris origin: http://pkg.us.oracle.com/support/ DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 183/183 33556/33556 222.2/222.2 2.8M/s PHASE ITEMS Installing new actions 46825/46825 Updating package state database Done Updating image state Done Creating fast lookup database Done Installation: Succeeded Note: Man pages can be obtained by installing pkg:/system/manual done. Done: Installation completed in 1696.847 seconds. Next Steps: Boot the zone, then log into the zone console (zlogin -C) to complete the configuration process. Log saved in non-global zone as /zones/zone1/root/var/log/zones/zoneadm.20121022T163634Z.zone1.install Step 5) Boot the Zone. root@sysA:~# zoneadm -z zone1 boot Step 6) Login to zone's console to complete the specification of system information. root@sysA:~# zlogin -C zone1 Answer the usual questions and wait for a login prompt. Then you can end the console session with the usual "~." incantation. Step 7) Shutdown the zone so it can be "moved." root@sysA:~# zoneadm -z zone1 shutdown Step 8) Detach the zone so that the original global zone can't use it. root@sysA:~# zoneadm list -cv ID NAME STATUS PATH BRAND IP 0 global running / solaris shared - zone1 installed /zones/zone1 solaris excl root@sysA:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 17.6G 11.2G 6.47G 63% 1.00x ONLINE - zone1_rpool 1.98G 484M 1.51G 23% 1.00x ONLINE - root@sysA:~# zoneadm -z zone1 detach Exported zone zpool: zone1_rpool Step 9) Review the result and shutdown sysA so that sysB can use the shared disk. root@sysA:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 17.6G 11.2G 6.47G 63% 1.00x ONLINE - root@sysA:~# zoneadm list -cv ID NAME STATUS PATH BRAND IP 0 global running / solaris shared - zone1 configured /zones/zone1 solaris excl root@sysA:~# init 0 Step 10) Now boot sysB and configure a zone with the parameters shown above in Step 1. (Again, the safest method is to use "zonecfg ... export" on sysA as described in section "Method Overview" above.) The one difference is the name of the rootzpool storage device, which was shown in the list of assumptions, and which you must determine by booting sysB and using the "format" or "zpool import" command. When that is done, you should see the output shown next. (I used the same zonename - "zone1" - in this example, but you can choose any valid zonename you want.) root@sysB:~# zoneadm list -cv ID NAME STATUS PATH BRAND IP 0 global running / solaris shared - zone1 configured /zones/zone1 solaris excl root@sysB:~# zonecfg -z zone1 info zonename: zone1 zonepath: /zones/zone1 brand: solaris autoboot: false bootargs: file-mac-profile: pool: limitpriv: scheduling-class: ip-type: exclusive hostid: fs-allowed: anet: linkname: net0 ... rootzpool: storage: dev:dsk/c7t3d0 Step 11) Attaching the zone automatically imports the zpool. root@sysB:~# zoneadm -z zone1 attach Imported zone zpool: zone1_rpool Progress being logged to /var/log/zones/zoneadm.20121022T184034Z.zone1.attach Installing: Using existing zone boot environment Zone BE root dataset: zone1_rpool/rpool/ROOT/solaris Cache: Using /var/pkg/publisher. Updating non-global zone: Linking to image /. Processing linked: 1/1 done Updating non-global zone: Auditing packages. No updates necessary for this image. Updating non-global zone: Zone updated. Result: Attach Succeeded. Log saved in non-global zone as /zones/zone1/root/var/log/zones/zoneadm.20121022T184034Z.zone1.attach root@sysB:~# zoneadm -z zone1 boot root@sysB:~# zlogin zone1 [Connected to zone 'zone1' pts/2] Oracle Corporation SunOS 5.11 11.1 September 2012 Step 12) Now let's migrate the zone back to sysA. Create a file in zone1 so we can verify it exists after we migrate the zone back, then begin migrating it back. root@zone1:~# ls /opt root@zone1:~# touch /opt/fileA root@zone1:~# ls -l /opt/fileA -rw-r--r-- 1 root root 0 Oct 22 14:47 /opt/fileA root@zone1:~# exit logout [Connection to zone 'zone1' pts/2 closed] root@sysB:~# zoneadm -z zone1 shutdown root@sysB:~# zoneadm -z zone1 detach Exported zone zpool: zone1_rpool root@sysB:~# init 0 Step 13) Back on sysA, check the status. Oracle Corporation SunOS 5.11 11.1 September 2012 root@sysA:~# zoneadm list -cv ID NAME STATUS PATH BRAND IP 0 global running / solaris shared - zone1 configured /zones/zone1 solaris excl root@sysA:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 17.6G 11.2G 6.47G 63% 1.00x ONLINE - Step 14) Re-attach the zone back to sysA. root@sysA:~# zoneadm -z zone1 attach Imported zone zpool: zone1_rpool Progress being logged to /var/log/zones/zoneadm.20121022T190441Z.zone1.attach Installing: Using existing zone boot environment Zone BE root dataset: zone1_rpool/rpool/ROOT/solaris Cache: Using /var/pkg/publisher. Updating non-global zone: Linking to image /. Processing linked: 1/1 done Updating non-global zone: Auditing packages. No updates necessary for this image. Updating non-global zone: Zone updated. Result: Attach Succeeded. Log saved in non-global zone as /zones/zone1/root/var/log/zones/zoneadm.20121022T190441Z.zone1.attach root@sysA:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 17.6G 11.2G 6.47G 63% 1.00x ONLINE - zone1_rpool 1.98G 491M 1.51G 24% 1.00x ONLINE - root@sysA:~# zoneadm -z zone1 boot root@sysA:~# zlogin zone1 [Connected to zone 'zone1' pts/2] Oracle Corporation SunOS 5.11 11.1 September 2012 root@zone1:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 1.98G 538M 1.46G 26% 1.00x ONLINE - Step 15) Check for the file created on sysB, earlier. root@zone1:~# ls -l /opt total 1 -rw-r--r-- 1 root root 0 Oct 22 14:47 fileA Next Steps Here is a brief list of some of the fun things you can try next. Add space to the zone by adding a second storage device to the rootzpool. Make sure that you add it to the configurations of both zones! Create a new zone, specifying two disks in the rootzpool when you first configure the zone. When you install that zone, or clone it from another zone, zoneadm uses those two disks to create a mirrored pool. (Three disks will result in a three-way mirror, etc.) Conclusion Hopefully you have seen the ease with which you can now move Solaris Zones from one system to another.

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  • Why is my external USB hard drive sometimes completely inaccessible?

    - by Eliah Kagan
    I have an external USB hard drive, consisting of an 1 TB SATA drive in a Rosewill RX35-AT-SU SLV Aluminum 3.5" Silver USB 2.0 External Enclosure, plugged into my SONY VAIO VGN-NS310F laptop. It is plugged directly into the computer (not through a hub). The drive inside the enclosure is a 7200 rpm Western Digital, but I don't remember the exact model. I can remove the drive from the enclosure (again), if people think it's necessary to know that detail. The drive is formatted ext4. I mount it dynamically with udisks on my Lubuntu 11.10 system, usually automatically via PCManFM. (I have had Lubuntu 12.04 on this machine, and experienced all this same behavior with that too.) Every once in a while--once or twice a day--it becomes inaccessible, and difficult to unmount. Attempting to unmount it with sudo umount ... gives an error message saying the drive is in use and suggesting fuser and lsof to find out what is using it. Killing processes found to be using the drive with fuser and lsof is sometimes sufficient to let me unmount it, but usually isn't. Once the drive is unmounted or the machine is rebooted, the drive will not mount. Plugging in the drive and turning it on registers nothing on the computer. dmesg is unchanged. The drive's access light usually blinks vigorously, as though the drive is being accessed constantly. Then eventually, after I keep the drive off for a while (half an hour), I am able to mount it again. While the drive doesn't work on this machine for a while, it will work immediately on another machine running the same version of Ubuntu. Sometimes bringing it back over from the other machine seems to "fix" it. Sometimes it doesn't. The drive doesn't always stop being accessible while mounted, before becoming unmountable. Sometimes it works fine, I turn off the computer, I turn the computer back on, and I cannot mount the drive. Currently this is the only drive with which I have this problem, but I've had problems that I think are the same as this, with different drives, on different Ubuntu machines. This laptop has another external USB drive plugged into it regularly, which doesn't have this problem. Unplugging that drive before plugging in the "problem" drive doesn't fix the problem. I've opened the drive up and made sure the connections were tight in the past, and that didn't seem to help (any more than waiting the same amount of time that it took to open and close the drive, before attempting to remount it). Does anyone have any ideas about what could be causing this, what troubleshooting steps I should perform, and/or how I could fix this problem altogether? Update: I tried replacing the USB data cable (from the enclosure to the laptop), as Merlin suggested. I should've tried that long ago, since it fits the symptoms perfectly (the drive works on another machine, which would make sense because the cable would be bent at a different angle, possibly completing a circuit of frayed wires). Unfortunately, though, this did not help--I have the same problem with the new cable. I'll try to provide additional detailed information about the drive inside the enclosure, next time I'm able to get the drive working. (At the moment I don't have another machine available to attach it.) Major Update (28 June 2012) The drive seems to have deteriorated considerably. I think this is so, because I've attached it to another machine and gotten lots of errors about invalid characters, when copying files from it. I am less interested in recovering data from the drive than I am in figuring out what is wrong with it. I specifically want to figure out if the problem is the drive or the enclosure. Now, when I plug the drive into the original machine where I was having the problems, it still doesn't appear (including with sudo fdisk -l), but it is recognized by the kernel and messages are added to dmesg. Most of the message consist of errors like this, repeated many times: [ 7.707593] sd 5:0:0:0: [sdc] Unhandled sense code [ 7.707599] sd 5:0:0:0: [sdc] Result: hostbyte=invalid driverbyte=DRIVER_SENSE [ 7.707606] sd 5:0:0:0: [sdc] Sense Key : Medium Error [current] [ 7.707614] sd 5:0:0:0: [sdc] Add. Sense: Unrecovered read error [ 7.707621] sd 5:0:0:0: [sdc] CDB: Read(10): 28 00 00 00 00 00 00 00 08 00 [ 7.707636] end_request: critical target error, dev sdc, sector 0 [ 7.707641] Buffer I/O error on device sdc, logical block 0 Here are all the lines from dmesg starting with when the drive is recognized. Please note that: I'm back to running Lubuntu 12.04 on this machine (and perhaps that's a factor in better error messages). Now that the drive has been plugged into another machine and back into this one, and also now that this machine is back to running 12.04, the drive's access light doesn't blink as I had described. Looking at the drive, it would appear as though it is working normally, with low or no access. This behavior (the errors) occurs when rebooting the machine with the drive plugged in, and also when manually plugging in the drive. A few of the messages are about /dev/sdb. That drive is working fine. The bad drive is /dev/sdc. I just didn't want to edit anything out from the middle.

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  • Camera doesnt move on opengl qt

    - by hugo
    Here is my code, as my subject indicates i have implemented a camera but i couldnt make it move,Thanks in advance. #define PI_OVER_180 0.0174532925f define GL_CLAMP_TO_EDGE 0x812F include "metinalifeyyaz.h" include include include include include include include metinalifeyyaz::metinalifeyyaz(QWidget *parent) : QGLWidget(parent) { this->setFocusPolicy(Qt:: StrongFocus); time = QTime::currentTime(); timer = new QTimer(this); timer->setSingleShot(true); connect(timer, SIGNAL(timeout()), this, SLOT(updateGL())); xpos = yrot = zpos = 0; walkbias = walkbiasangle = lookupdown = 0.0f; keyUp = keyDown = keyLeft = keyRight = keyPageUp = keyPageDown = false; } void metinalifeyyaz::drawBall() { //glTranslatef(6,0,4); glutSolidSphere(0.10005,300,30); } metinalifeyyaz:: ~metinalifeyyaz(){ glDeleteTextures(1,texture); } void metinalifeyyaz::initializeGL(){ glShadeModel(GL_SMOOTH); glClearColor(1.0,1.0,1.0,0.5); glClearDepth(1.0f); glEnable(GL_DEPTH_TEST); glEnable(GL_TEXTURE_2D); glDepthFunc(GL_LEQUAL); glClearColor(1.0,1.0,1.0,1.0); glShadeModel(GL_SMOOTH); GLfloat mat_specular[]={1.0,1.0,1.0,1.0}; GLfloat mat_shininess []={30.0}; GLfloat light_position[]={1.0,1.0,1.0}; glMaterialfv(GL_FRONT, GL_SPECULAR, mat_specular); glMaterialfv(GL_FRONT,GL_SHININESS,mat_shininess); glLightfv(GL_LIGHT0, GL_POSITION, light_position); glEnable(GL_LIGHT0); glEnable(GL_LIGHTING); QImage img1 = convertToGLFormat(QImage(":/new/prefix1/halisaha2.bmp")); QImage img2 = convertToGLFormat(QImage(":/new/prefix1/white.bmp")); glGenTextures(2,texture); glBindTexture(GL_TEXTURE_2D, texture[0]); glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB, img1.width(), img1.height(), 0, GL_RGBA, GL_UNSIGNED_BYTE, img1.bits()); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_MIN_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_MAG_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_WRAP_S, GL_CLAMP_TO_EDGE); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_WRAP_T, GL_CLAMP_TO_EDGE); glBindTexture(GL_TEXTURE_2D, texture[1]); glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB, img2.width(), img2.height(), 0, GL_RGBA, GL_UNSIGNED_BYTE, img2.bits()); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_MIN_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_MAG_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_WRAP_S, GL_CLAMP_TO_EDGE); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_WRAP_T, GL_CLAMP_TO_EDGE); glHint(GL_PERSPECTIVE_CORRECTION_HINT, GL_NICEST); // Really nice perspective calculations } void metinalifeyyaz::resizeGL(int w, int h){ if(h==0) h=1; glViewport(0,0,w,h); glMatrixMode(GL_PROJECTION); glLoadIdentity(); gluPerspective(45.0f, static_cast<GLfloat>(w)/h,0.1f,100.0f); glMatrixMode(GL_MODELVIEW); glLoadIdentity(); } void metinalifeyyaz::paintGL(){ movePlayer(); glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); glLoadIdentity(); GLfloat xtrans = -xpos; GLfloat ytrans = -walkbias - 0.50f; GLfloat ztrans = -zpos; GLfloat sceneroty = 360.0f - yrot; glLoadIdentity(); glRotatef(lookupdown, 1.0f, 0.0f, 0.0f); glRotatef(sceneroty, 0.0f, 1.0f, 0.0f); glTranslatef(xtrans, ytrans+50, ztrans-130); glLoadIdentity(); glTranslatef(1.0f,0.0f,-18.0f); glRotatef(45,1,0,0); drawScene(); int delay = time.msecsTo(QTime::currentTime()); if (delay == 0) delay = 1; time = QTime::currentTime(); timer->start(qMax(0,10 - delay)); } void metinalifeyyaz::movePlayer() { if (keyUp) { xpos -= sin(yrot * PI_OVER_180) * 0.5f; zpos -= cos(yrot * PI_OVER_180) * 0.5f; if (walkbiasangle >= 360.0f) walkbiasangle = 0.0f; else walkbiasangle += 7.0f; walkbias = sin(walkbiasangle * PI_OVER_180) / 10.0f; } else if (keyDown) { xpos += sin(yrot * PI_OVER_180)*0.5f; zpos += cos(yrot * PI_OVER_180)*0.5f ; if (walkbiasangle <= 7.0f) walkbiasangle = 360.0f; else walkbiasangle -= 7.0f; walkbias = sin(walkbiasangle * PI_OVER_180) / 10.0f; } if (keyLeft) yrot += 0.5f; else if (keyRight) yrot -= 0.5f; if (keyPageUp) lookupdown -= 0.5; else if (keyPageDown) lookupdown += 0.5; } void metinalifeyyaz::keyPressEvent(QKeyEvent *event) { switch (event->key()) { case Qt::Key_Escape: close(); break; case Qt::Key_F1: setWindowState(windowState() ^ Qt::WindowFullScreen); break; default: QGLWidget::keyPressEvent(event); case Qt::Key_PageUp: keyPageUp = true; break; case Qt::Key_PageDown: keyPageDown = true; break; case Qt::Key_Left: keyLeft = true; break; case Qt::Key_Right: keyRight = true; break; case Qt::Key_Up: keyUp = true; break; case Qt::Key_Down: keyDown = true; break; } } void metinalifeyyaz::changeEvent(QEvent *event) { switch (event->type()) { case QEvent::WindowStateChange: if (windowState() == Qt::WindowFullScreen) setCursor(Qt::BlankCursor); else unsetCursor(); break; default: break; } } void metinalifeyyaz::keyReleaseEvent(QKeyEvent *event) { switch (event->key()) { case Qt::Key_PageUp: keyPageUp = false; break; case Qt::Key_PageDown: keyPageDown = false; break; case Qt::Key_Left: keyLeft = false; break; case Qt::Key_Right: keyRight = false; break; case Qt::Key_Up: keyUp = false; break; case Qt::Key_Down: keyDown = false; break; default: QGLWidget::keyReleaseEvent(event); } } void metinalifeyyaz::drawScene(){ glBegin(GL_QUADS); glNormal3f(0.0f,0.0f,1.0f); // glColor3f(0,0,1); //back glVertex3f(-6,0,-4); glVertex3f(-6,-0.5,-4); glVertex3f(6,-0.5,-4); glVertex3f(6,0,-4); glEnd(); glBegin(GL_QUADS); glNormal3f(0.0f,0.0f,-1.0f); //front glVertex3f(6,0,4); glVertex3f(6,-0.5,4); glVertex3f(-6,-0.5,4); glVertex3f(-6,0,4); glEnd(); glBegin(GL_QUADS); glNormal3f(-1.0f,0.0f,0.0f); // glColor3f(0,0,1); //left glVertex3f(-6,0,4); glVertex3f(-6,-0.5,4); glVertex3f(-6,-0.5,-4); glVertex3f(-6,0,-4); glEnd(); glBegin(GL_QUADS); glNormal3f(1.0f,0.0f,0.0f); // glColor3f(0,0,1); //right glVertex3f(6,0,-4); glVertex3f(6,-0.5,-4); glVertex3f(6,-0.5,4); glVertex3f(6,0,4); glEnd(); glBindTexture(GL_TEXTURE_2D, texture[0]); glBegin(GL_QUADS); glNormal3f(0.0f,1.0f,0.0f);//top glTexCoord2f(1.0f,0.0f); glVertex3f(6,0,-4); glTexCoord2f(1.0f,1.0f); glVertex3f(6,0,4); glTexCoord2f(0.0f,1.0f); glVertex3f(-6,0,4); glTexCoord2f(0.0f,0.0f); glVertex3f(-6,0,-4); glEnd(); glBegin(GL_QUADS); glNormal3f(0.0f,-1.0f,0.0f); //glColor3f(0,0,1); //bottom glVertex3f(6,-0.5,-4); glVertex3f(6,-0.5,4); glVertex3f(-6,-0.5,4); glVertex3f(-6,-0.5,-4); glEnd(); // glPushMatrix(); glBindTexture(GL_TEXTURE_2D, texture[1]); glBegin(GL_QUADS); glNormal3f(1.0f,0.0f,0.0f); glTexCoord2f(1.0f,0.0f); //right far goal post front face glVertex3f(5,0.5,-0.95); glTexCoord2f(1.0f,1.0f); glVertex3f(5,0,-0.95); glTexCoord2f(0.0f,1.0f); glVertex3f(5,0,-1); glTexCoord2f(0.0f,0.0f); glVertex3f(5, 0.5, -1); glColor3f(1,1,1); //right far goal post back face glVertex3f(5.05,0.5,-0.95); glVertex3f(5.05,0,-0.95); glVertex3f(5.05,0,-1); glVertex3f(5.05, 0.5, -1); glColor3f(1,1,1); //right far goal post left face glVertex3f(5,0.5,-1); glVertex3f(5,0,-1); glVertex3f(5.05,0,-1); glVertex3f(5.05, 0.5, -1); glColor3f(1,1,1); //right far goal post right face glVertex3f(5.05,0.5,-0.95); glVertex3f(5.05,0,-0.95); glVertex3f(5,0,-0.95); glVertex3f(5, 0.5, -0.95); glColor3f(1,1,1); //right near goal post front face glVertex3f(5,0.5,0.95); glVertex3f(5,0,0.95); glVertex3f(5,0,1); glVertex3f(5,0.5, 1); glColor3f(1,1,1); //right near goal post back face glVertex3f(5.05,0.5,0.95); glVertex3f(5.05,0,0.95); glVertex3f(5.05,0,1); glVertex3f(5.05,0.5, 1); glColor3f(1,1,1); //right near goal post left face glVertex3f(5,0.5,1); glVertex3f(5,0,1); glVertex3f(5.05,0,1); glVertex3f(5.05,0.5, 1); glColor3f(1,1,1); //right near goal post right face glVertex3f(5.05,0.5,0.95); glVertex3f(5.05,0,0.95); glVertex3f(5,0,0.95); glVertex3f(5,0.5, 0.95); glColor3f(1,1,1); //right crossbar front face glVertex3f(5,0.55,-1); glVertex3f(5,0.55,1); glVertex3f(5,0.5,1); glVertex3f(5,0.5,-1); glColor3f(1,1,1); //right crossbar back face glVertex3f(5.05,0.55,-1); glVertex3f(5.05,0.55,1); glVertex3f(5.05,0.5,1); glVertex3f(5.05,0.5,-1); glColor3f(1,1,1); //right crossbar bottom face glVertex3f(5.05,0.5,-1); glVertex3f(5.05,0.5,1); glVertex3f(5,0.5,1); glVertex3f(5,0.5,-1); glColor3f(1,1,1); //right crossbar top face glVertex3f(5.05,0.55,-1); glVertex3f(5.05,0.55,1); glVertex3f(5,0.55,1); glVertex3f(5,0.55,-1); glColor3f(1,1,1); //left far goal post front face glVertex3f(-5,0.5,-0.95); glVertex3f(-5,0,-0.95); glVertex3f(-5,0,-1); glVertex3f(-5, 0.5, -1); glColor3f(1,1,1); //right far goal post back face glVertex3f(-5.05,0.5,-0.95); glVertex3f(-5.05,0,-0.95); glVertex3f(-5.05,0,-1); glVertex3f(-5.05, 0.5, -1); glColor3f(1,1,1); //right far goal post left face glVertex3f(-5,0.5,-1); glVertex3f(-5,0,-1); glVertex3f(-5.05,0,-1); glVertex3f(-5.05, 0.5, -1); glColor3f(1,1,1); //right far goal post right face glVertex3f(-5.05,0.5,-0.95); glVertex3f(-5.05,0,-0.95); glVertex3f(-5,0,-0.95); glVertex3f(-5, 0.5, -0.95); glColor3f(1,1,1); //left near goal post front face glVertex3f(-5,0.5,0.95); glVertex3f(-5,0,0.95); glVertex3f(-5,0,1); glVertex3f(-5,0.5, 1); glColor3f(1,1,1); //right near goal post back face glVertex3f(-5.05,0.5,0.95); glVertex3f(-5.05,0,0.95); glVertex3f(-5.05,0,1); glVertex3f(-5.05,0.5, 1); glColor3f(1,1,1); //right near goal post left face glVertex3f(-5,0.5,1); glVertex3f(-5,0,1); glVertex3f(-5.05,0,1); glVertex3f(-5.05,0.5, 1); glColor3f(1,1,1); //right near goal post right face glVertex3f(-5.05,0.5,0.95); glVertex3f(-5.05,0,0.95); glVertex3f(-5,0,0.95); glVertex3f(-5,0.5, 0.95); glColor3f(1,1,1); //left crossbar front face glVertex3f(-5,0.55,-1); glVertex3f(-5,0.55,1); glVertex3f(-5,0.5,1); glVertex3f(-5,0.5,-1); glColor3f(1,1,1); //right crossbar back face glVertex3f(-5.05,0.55,-1); glVertex3f(-5.05,0.55,1); glVertex3f(-5.05,0.5,1); glVertex3f(-5.05,0.5,-1); glColor3f(1,1,1); //right crossbar bottom face glVertex3f(-5.05,0.5,-1); glVertex3f(-5.05,0.5,1); glVertex3f(-5,0.5,1); glVertex3f(-5,0.5,-1); glColor3f(1,1,1); //right crossbar top face glVertex3f(-5.05,0.55,-1); glVertex3f(-5.05,0.55,1); glVertex3f(-5,0.55,1); glVertex3f(-5,0.55,-1); glEnd(); // glPopMatrix(); // glPushMatrix(); // glTranslatef(0,0,0); // glutSolidSphere(0.10005,500,30); // glPopMatrix(); }

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • Office 2010: It&rsquo;s not just DOC(X) and XLS(X)

    - by andrewbrust
    Office 2010 has released to manufacturing.  The bits have left the (product team’s) building.  Will you upgrade? This version of Office is officially numbered 14, a designation that correlates with the various releases, through the years, of Microsoft Word.  There were six major versions of Word for DOS, during whose release cycles came three 16-bit Windows versions.  Then, starting with Word 95 and counting through Word 2007, there have been six more versions – all for the 32-bit Windows platform.  Skip version 13 to ward off folksy bad luck (and, perhaps, the bugs that could come with it) and that brings us to version 14, which includes implementations for both 32- and 64-bit Windows platforms.  We’ve come a long way baby.  Or have we? As it does every three years or so, debate will now start to rage on over whether we need a “14th” version the PC platform’s standard word processor, or a “13th” version of the spreadsheet.  If you accept the premise of that question, then you may be on a slippery slope toward answering it in the negative.  Thing is, that premise is valid for certain customers and not others. The Microsoft Office product has morphed from one that offered core word processing, spreadsheet, presentation and email functionality to a suite of applications that provides unique, new value-added features, and even whole applications, in the context of those core services.  The core apps thus grow in mission: Excel is a BI tool.  Word is a collaborative editorial system for the production of publications.  PowerPoint is a media production platform for for live presentations and, increasingly, for delivering more effective presentations online.  Outlook is a time and task management system.  Access is a rich client front-end for data-driven self-service SharePoint applications.  OneNote helps you capture ideas, corral random thoughts in a semi-structured way, and then tie them back to other, more rigidly structured, Office documents. Google Docs and other cloud productivity platforms like Zoho don’t really do these things.  And there is a growing chorus of voices who say that they shouldn’t, because those ancillary capabilities are over-engineered, over-produced and “under-necessary.”  They might say Microsoft is layering on superfluous capabilities to avoid admitting that Office’s core capabilities, the ones people really need, have become commoditized. It’s hard to take sides in that argument, because different people, and the different companies that employ them, have different needs.  For my own needs, it all comes down to three basic questions: will the new version of Office save me time, will it make the mundane parts of my job easier, and will it augment my services to customers?  I need my time back.  I need to spend more of it with my family, and more of it focusing on my own core capabilities rather than the administrative tasks around them.  And I also need my customers to be able to get more value out of the services I provide. Help me triage my inbox, help me get proposals done more quickly and make them easier to read.  Let me get my presentations done faster, make them more effective and make it easier for me to reuse materials from other presentations.  And, since I’m in the BI and data business, help me and my customers manage data and analytics more easily, both on the desktop and online. Those are my criteria.  And, with those in mind, Office 2010 is looking like a worthwhile upgrade.  Perhaps it’s not earth-shattering, but it offers a combination of incremental improvements and a few new major capabilities that I think are quite compelling.  I provide a brief roundup of them here.  It’s admittedly arbitrary and not comprehensive, but I think it tells the Office 2010 story effectively. Across the Suite More than any other, this release of Office aims to give collaboration a real workout.  In certain apps, for the first time, documents can be opened simultaneously by multiple users, with colleagues’ changes appearing in near real-time.  Web-browser-based versions of Word, Excel, PowerPoint and OneNote will be available to extend collaboration to contributors who are off the corporate network. The ribbon user interface is now more pervasive (for example, it appears in OneNote and in Outlook’s main window).  It’s also customizable, allowing users to add, easily, buttons and options of their choosing, into new tabs, or into new groups within existing tabs. Microsoft has also taken the File menu (which was the “Office Button” menu in the 2007 release) and made it into a full-screen “Backstage” view where document-wide operations, like saving, printing and online publishing are performed. And because, more and more, heavily formatted content is cut and pasted between documents and applications, Office 2010 makes it easier to manage the retention or jettisoning of that formatting right as the paste operation is performed.  That’s much nicer than stripping it off, or adding it back, afterwards. And, speaking of pasting, a number of Office apps now make it especially easy to insert screenshots within their documents.  I know that’s useful to me, because I often document or critique applications and need to show them in action.  For the vast majority of users, I expect that this feature will be more useful for capturing snapshots of Web pages, but we’ll have to see whether this feature becomes popular.   Excel At first glance, Excel 2010 looks and acts nearly identically to the 2007 version.  But additional glances are necessary.  It’s important to understand that lots of people in the working world use Excel as more of a database, analytics and mathematical modeling tool than merely as a spreadsheet.  And it’s also important to understand that Excel wasn’t designed to handle such workloads past a certain scale.  That all changes with this release. The first reason things change is that Excel has been tuned for performance.  It’s been optimized for multi-threaded operation; previously lengthy processes have been shortened, especially for large data sets; more rows and columns are allowed and, for the first time, Excel (and the rest of Office) is available in a 64-bit version.  For Excel, this means users can take advantage of more than the 2GB of memory that the 32-bit version is limited to. On the analysis side, Excel 2010 adds Sparklines (tiny charts that fit into a single cell and can therefore be presented down an entire column or across a row) and Slicers (a more user-friendly filter mechanism for PivotTables and charts, which visually indicates what the filtered state of a given data member is).  But most important, Excel 2010 supports the new PowerPIvot add-in which brings true self-service BI to Office.  PowerPivot allows users to import data from almost anywhere, model it, and then analyze it.  Rather than forcing users to build “spreadmarts” or use corporate-built data warehouses, PowerPivot models function as true columnar, in-memory OLAP cubes that can accommodate millions of rows of data and deliver fast drill-down performance. And speaking of OLAP, Excel 2010 now supports an important Analysis Services OLAP feature called write-back.  Write-back is especially useful in financial forecasting scenarios for which Excel is the natural home.  Support for write-back is long overdue, but I’m still glad it’s there, because I had almost given up on it.   PowerPoint This version of PowerPoint marks its progression from a presentation tool to a video and photo editing and production tool.  Whether or not it’s successful in this pursuit, and if offering this is even a sensible goal, is another question. Regardless, the new capabilities are kind of interesting.  A greatly enhanced set of slide transitions with 3D effects; in-product photo and video editing; accommodation of embedded videos from services such as YouTube; and the ability to save a presentation as a video each lay testimony to PowerPoint’s transformation into a media tool and away from a pure presentation tool. These capabilities also recognize the importance of the Web as both a source for materials and a channel for disseminating PowerPoint output. Congruent with that is PowerPoint’s new ability to broadcast a slide presentation, using a quickly-generated public URL, without involving the hassle or expense of a Web meeting service like GoToMeeting or Microsoft’s own LiveMeeting.  Slides presented through this broadcast feature retain full color fidelity and transitions and animations are preserved as well.   Outlook Microsoft’s ubiquitous email/calendar/contact/task management tool gains long overdue speed improvements, especially against POP3 email accounts.  Outlook 2010 also supports multiple Exchange accounts, rather than just one; tighter integration with OneNote; and a new Social Connector providing integration with, and presence information from, online social network services like LinkedIn and Facebook (not to mention Windows Live).  A revamped conversation view now includes messages that are part of a given thread regardless of which folder they may be stored in. I don’t know yet how well the Social Connector will work or whether it will keep Outlook relevant to those who live on Facebook and LinkedIn.  But among the other features, there’s very little not to like.   OneNote To me, OneNote is the part of Office that just keeps getting better.  There is one major caveat to this, which I’ll cover in a moment, but let’s first catalog what new stuff OneNote 2010 brings.  The best part of OneNote, is the way each of its versions have managed hierarchy: Notebooks have sections, sections have pages, pages have sub pages, multiple notes can be contained in either, and each note supports infinite levels of indentation.  None of that is new to 2010, but the new version does make creation of pages and subpages easier and also makes simple work out of promoting and demoting pages from sub page to full page status.  And relationships between pages are quite easy to create now: much like a Wiki, simply typing a page’s name in double-square-brackets (“[[…]]”) creates a link to it. OneNote is also great at integrating content outside of its notebooks.  With a new Dock to Desktop feature, OneNote becomes aware of what window is displayed in the rest of the screen and, if it’s an Office document or a Web page, links the notes you’re typing, at the time, to it.  A single click from your notes later on will bring that same document or Web page back on-screen.  Embedding content from Web pages and elsewhere is also easier.  Using OneNote’s Windows Key+S combination to grab part of the screen now allows you to specify the destination of that bitmap instead of automatically creating a new note in the Unfiled Notes area.  Using the Send to OneNote buttons in Internet Explorer and Outlook result in the same choice. Collaboration gets better too.  Real-time multi-author editing is better accommodated and determining author lineage of particular changes is easily carried out. My one pet peeve with OneNote is the difficulty using it when I’m not one a Windows PC.  OneNote’s main competitor, Evernote, while I believe inferior in terms of features, has client versions for PC, Mac, Windows Mobile, Android, iPhone, iPad and Web browsers.  Since I have an Android phone and an iPad, I am practically forced to use it.  However, the OneNote Web app should help here, as should a forthcoming version of OneNote for Windows Phone 7.  In the mean time, it turns out that using OneNote’s Email Page ribbon button lets you move a OneNote page easily into EverNote (since every EverNote account gets a unique email address for adding notes) and that Evernote’s Email function combined with Outlook’s Send to OneNote button (in the Move group of the ribbon’s Home tab) can achieve the reverse.   Access To me, the big change in Access 2007 was its tight integration with SharePoint lists.  Access 2010 and SharePoint 2010 continue this integration with the introduction of SharePoint’s Access Services.  Much as Excel Services provides a SharePoint-hosted experience for viewing (and now editing) Excel spreadsheet, PivotTable and chart content, Access Services allows for SharePoint browser-hosted editing of Access data within the forms that are built in the Access client itself. To me this makes all kinds of sense.  Although it does beg the question of where to draw the line between Access, InfoPath, SharePoint list maintenance and SharePoint 2010’s new Business Connectivity Services.  Each of these tools provide overlapping data entry and data maintenance functionality. But if you do prefer Access, then you’ll like  things like templates and application parts that make it easier to get off the blank page.  These features help you quickly get tables, forms and reports built out.  To make things look nice, Access even gets its own version of Excel’s Conditional Formatting feature, letting you add data bars and data-driven text formatting.   Word As I said at the beginning of this post, upgrades to Office are about much more than enhancing the suite’s flagship word processing application. So are there any enhancements in Word worth mentioning?  I think so.  The most important one has to be the collaboration features.  Essentially, when a user opens a Word document that is in a SharePoint document library (or Windows Live SkyDrive folder), rather than the whole document being locked, Word has the ability to observe more granular locks on the individual paragraphs being edited.  Word also shows you who’s editing what and its Save function morphs into a sync feature that both saves your changes and loads those made by anyone editing the document concurrently. There’s also a new navigation pane that lets you manage sections in your document in much the same way as you manage slides in a PowerPoint deck.  Using the navigation pane, you can reorder sections, insert new ones, or promote and demote sections in the outline hierarchy.  Not earth shattering, but nice.   Other Apps and Summarized Findings What about InfoPath, Publisher, Visio and Project?  I haven’t looked at them yet.  And for this post, I think that’s fine.  While those apps (and, arguably, Access) cater to specific tasks, I think the apps we’ve looked at in this post service the general purpose needs of most users.  And the theme in those 2010 apps is clear: collaboration is key, the Web and productivity are indivisible, and making data and analytics into a self-service amenity is the way to go.  But perhaps most of all, features are still important, as long as they get you through your day faster, rather than adding complexity for its own sake.  I would argue that this is true for just about every product Microsoft makes: users want utility, not complexity.

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  • Four Easy Ways to Save a Rocky CRM Relationship

    - by Divya Malik
     Today, I am pleased to introduce our guest blogger Luke Christianson. Luke is  an Application Sales rep based out of Minneapolis, MN.  You can find him on LinkedIn and follow him on Twitter. In any relationship, sooner or later, the excitement fades away.  The honeymoon period gives way to the old routines you had, before you committed to each other and you eventually begin doing things apart from one another.  I’m not talking about a marriage…  Well, I guess I am.Commitment to a CRM tool and building a deep and lasting relationship is not much different than the basics of a traditional love story.  After your controlled CRM pilot program, and maybe the National Sales Meeting where you couldn’t escape those three wonderful letters, CRM, you will soon find that if you haven’t designed an environment where it’s going to enable your reps to make more money, the relationship is doomed.   . If you’re currently in a dysfunctional CRM relationship, here are 4 simple tips to re-engaging users and getting that spark back. Shadow a Sales Rep:   Chances are you can find out exactly what is preventing your sales reps from using the application by simply watching how they go about their day.  Sales reps are driven by money, not by additional administrative duties.  Your system needs to be setup so that they can get the information they need quickly, facilitate making key updates and run their business out of one easy-to-use application.  Increase your sales team’s productivity by 5% automatically:    Cancel the weekly forecast calls with your reps and require them update their opportunities in CRM.  Something else that I’ve seen work extremely well, is when you do Monthly or Quarterly reviews, do not let your sales reps bring anything into the room with them; no spreadsheets, notebooks, or computers.  Everything they need to tell you should be able to be put into CRM and fully accessible by the Sales Manager at any time.  Tool time:      Make sure the tools that you have selected meet both your short-term goals and your long term goals.   You need tools that can adapt like your business does.  You probably can’t wait two months for an update to a picklist value or for the addition of a simple workflow rule.  Do you feel the tools that are in place can create the experience you want for your users? and finally, if all else fails... Keep It Simple, Stupid:     Do you really need to require 15 fields to create an Opportunity?  Do you need to clutter the interface with different reports that don’t add daily value?  Most CRM systems on the market today are flexible enough today that your admin could clean up most of the unnecessary interface ‘noise’ in a few hours.  If they're not, see #3. Every strong relationship can be tedious at times, you’ll fight and eventually make amends, you may even threaten to upgrade to a newer model…  But be patient and think about what you want to achieve and you’ll find a partner for life.

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  • Camera doesn't move

    - by hugo
    Here is my code, as my subject indicates i have implemented a camera but I couldn't make it move. #define PI_OVER_180 0.0174532925f #define GL_CLAMP_TO_EDGE 0x812F #include "metinalifeyyaz.h" #include <GL/glu.h> #include <GL/glut.h> #include <QTimer> #include <cmath> #include <QKeyEvent> #include <QWidget> #include <QDebug> metinalifeyyaz::metinalifeyyaz(QWidget *parent) : QGLWidget(parent) { this->setFocusPolicy(Qt:: StrongFocus); time = QTime::currentTime(); timer = new QTimer(this); timer->setSingleShot(true); connect(timer, SIGNAL(timeout()), this, SLOT(updateGL())); xpos = yrot = zpos = 0; walkbias = walkbiasangle = lookupdown = 0.0f; keyUp = keyDown = keyLeft = keyRight = keyPageUp = keyPageDown = false; } void metinalifeyyaz::drawBall() { //glTranslatef(6,0,4); glutSolidSphere(0.10005,300,30); } metinalifeyyaz:: ~metinalifeyyaz(){ glDeleteTextures(1,texture); } void metinalifeyyaz::initializeGL(){ glShadeModel(GL_SMOOTH); glClearColor(1.0,1.0,1.0,0.5); glClearDepth(1.0f); glEnable(GL_DEPTH_TEST); glEnable(GL_TEXTURE_2D); glDepthFunc(GL_LEQUAL); glClearColor(1.0,1.0,1.0,1.0); glShadeModel(GL_SMOOTH); GLfloat mat_specular[]={1.0,1.0,1.0,1.0}; GLfloat mat_shininess []={30.0}; GLfloat light_position[]={1.0,1.0,1.0}; glMaterialfv(GL_FRONT, GL_SPECULAR, mat_specular); glMaterialfv(GL_FRONT,GL_SHININESS,mat_shininess); glLightfv(GL_LIGHT0, GL_POSITION, light_position); glEnable(GL_LIGHT0); glEnable(GL_LIGHTING); QImage img1 = convertToGLFormat(QImage(":/new/prefix1/halisaha2.bmp")); QImage img2 = convertToGLFormat(QImage(":/new/prefix1/white.bmp")); glGenTextures(2,texture); glBindTexture(GL_TEXTURE_2D, texture[0]); glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB, img1.width(), img1.height(), 0, GL_RGBA, GL_UNSIGNED_BYTE, img1.bits()); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_MIN_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_MAG_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_WRAP_S, GL_CLAMP_TO_EDGE); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_WRAP_T, GL_CLAMP_TO_EDGE); glBindTexture(GL_TEXTURE_2D, texture[1]); glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB, img2.width(), img2.height(), 0, GL_RGBA, GL_UNSIGNED_BYTE, img2.bits()); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_MIN_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_MAG_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_WRAP_S, GL_CLAMP_TO_EDGE); glTexParameteri(GL_TEXTURE_2D,GL_TEXTURE_WRAP_T, GL_CLAMP_TO_EDGE); glHint(GL_PERSPECTIVE_CORRECTION_HINT, GL_NICEST); // Really nice perspective calculations } void metinalifeyyaz::resizeGL(int w, int h){ if(h==0) h=1; glViewport(0,0,w,h); glMatrixMode(GL_PROJECTION); glLoadIdentity(); gluPerspective(45.0f, static_cast<GLfloat>(w)/h,0.1f,100.0f); glMatrixMode(GL_MODELVIEW); glLoadIdentity(); } void metinalifeyyaz::paintGL(){ movePlayer(); glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); glLoadIdentity(); GLfloat xtrans = -xpos; GLfloat ytrans = -walkbias - 0.50f; GLfloat ztrans = -zpos; GLfloat sceneroty = 360.0f - yrot; glLoadIdentity(); glRotatef(lookupdown, 1.0f, 0.0f, 0.0f); glRotatef(sceneroty, 0.0f, 1.0f, 0.0f); glTranslatef(xtrans, ytrans+50, ztrans-130); glLoadIdentity(); glTranslatef(1.0f,0.0f,-18.0f); glRotatef(45,1,0,0); drawScene(); int delay = time.msecsTo(QTime::currentTime()); if (delay == 0) delay = 1; time = QTime::currentTime(); timer->start(qMax(0,10 - delay)); } void metinalifeyyaz::movePlayer() { if (keyUp) { xpos -= sin(yrot * PI_OVER_180) * 0.5f; zpos -= cos(yrot * PI_OVER_180) * 0.5f; if (walkbiasangle >= 360.0f) walkbiasangle = 0.0f; else walkbiasangle += 7.0f; walkbias = sin(walkbiasangle * PI_OVER_180) / 10.0f; } else if (keyDown) { xpos += sin(yrot * PI_OVER_180)*0.5f; zpos += cos(yrot * PI_OVER_180)*0.5f ; if (walkbiasangle <= 7.0f) walkbiasangle = 360.0f; else walkbiasangle -= 7.0f; walkbias = sin(walkbiasangle * PI_OVER_180) / 10.0f; } if (keyLeft) yrot += 0.5f; else if (keyRight) yrot -= 0.5f; if (keyPageUp) lookupdown -= 0.5; else if (keyPageDown) lookupdown += 0.5; } void metinalifeyyaz::keyPressEvent(QKeyEvent *event) { switch (event->key()) { case Qt::Key_Escape: close(); break; case Qt::Key_F1: setWindowState(windowState() ^ Qt::WindowFullScreen); break; default: QGLWidget::keyPressEvent(event); case Qt::Key_PageUp: keyPageUp = true; break; case Qt::Key_PageDown: keyPageDown = true; break; case Qt::Key_Left: keyLeft = true; break; case Qt::Key_Right: keyRight = true; break; case Qt::Key_Up: keyUp = true; break; case Qt::Key_Down: keyDown = true; break; } } void metinalifeyyaz::changeEvent(QEvent *event) { switch (event->type()) { case QEvent::WindowStateChange: if (windowState() == Qt::WindowFullScreen) setCursor(Qt::BlankCursor); else unsetCursor(); break; default: break; } } void metinalifeyyaz::keyReleaseEvent(QKeyEvent *event) { switch (event->key()) { case Qt::Key_PageUp: keyPageUp = false; break; case Qt::Key_PageDown: keyPageDown = false; break; case Qt::Key_Left: keyLeft = false; break; case Qt::Key_Right: keyRight = false; break; case Qt::Key_Up: keyUp = false; break; case Qt::Key_Down: keyDown = false; break; default: QGLWidget::keyReleaseEvent(event); } } void metinalifeyyaz::drawScene(){ glBegin(GL_QUADS); glNormal3f(0.0f,0.0f,1.0f); // glColor3f(0,0,1); //back glVertex3f(-6,0,-4); glVertex3f(-6,-0.5,-4); glVertex3f(6,-0.5,-4); glVertex3f(6,0,-4); glEnd(); glBegin(GL_QUADS); glNormal3f(0.0f,0.0f,-1.0f); //front glVertex3f(6,0,4); glVertex3f(6,-0.5,4); glVertex3f(-6,-0.5,4); glVertex3f(-6,0,4); glEnd(); glBegin(GL_QUADS); glNormal3f(-1.0f,0.0f,0.0f); // glColor3f(0,0,1); //left glVertex3f(-6,0,4); glVertex3f(-6,-0.5,4); glVertex3f(-6,-0.5,-4); glVertex3f(-6,0,-4); glEnd(); glBegin(GL_QUADS); glNormal3f(1.0f,0.0f,0.0f); // glColor3f(0,0,1); //right glVertex3f(6,0,-4); glVertex3f(6,-0.5,-4); glVertex3f(6,-0.5,4); glVertex3f(6,0,4); glEnd(); glBindTexture(GL_TEXTURE_2D, texture[0]); glBegin(GL_QUADS); glNormal3f(0.0f,1.0f,0.0f);//top glTexCoord2f(1.0f,0.0f); glVertex3f(6,0,-4); glTexCoord2f(1.0f,1.0f); glVertex3f(6,0,4); glTexCoord2f(0.0f,1.0f); glVertex3f(-6,0,4); glTexCoord2f(0.0f,0.0f); glVertex3f(-6,0,-4); glEnd(); glBegin(GL_QUADS); glNormal3f(0.0f,-1.0f,0.0f); //glColor3f(0,0,1); //bottom glVertex3f(6,-0.5,-4); glVertex3f(6,-0.5,4); glVertex3f(-6,-0.5,4); glVertex3f(-6,-0.5,-4); glEnd(); // glPushMatrix(); glBindTexture(GL_TEXTURE_2D, texture[1]); glBegin(GL_QUADS); glNormal3f(1.0f,0.0f,0.0f); glTexCoord2f(1.0f,0.0f); //right far goal post front face glVertex3f(5,0.5,-0.95); glTexCoord2f(1.0f,1.0f); glVertex3f(5,0,-0.95); glTexCoord2f(0.0f,1.0f); glVertex3f(5,0,-1); glTexCoord2f(0.0f,0.0f); glVertex3f(5, 0.5, -1); glColor3f(1,1,1); //right far goal post back face glVertex3f(5.05,0.5,-0.95); glVertex3f(5.05,0,-0.95); glVertex3f(5.05,0,-1); glVertex3f(5.05, 0.5, -1); glColor3f(1,1,1); //right far goal post left face glVertex3f(5,0.5,-1); glVertex3f(5,0,-1); glVertex3f(5.05,0,-1); glVertex3f(5.05, 0.5, -1); glColor3f(1,1,1); //right far goal post right face glVertex3f(5.05,0.5,-0.95); glVertex3f(5.05,0,-0.95); glVertex3f(5,0,-0.95); glVertex3f(5, 0.5, -0.95); glColor3f(1,1,1); //right near goal post front face glVertex3f(5,0.5,0.95); glVertex3f(5,0,0.95); glVertex3f(5,0,1); glVertex3f(5,0.5, 1); glColor3f(1,1,1); //right near goal post back face glVertex3f(5.05,0.5,0.95); glVertex3f(5.05,0,0.95); glVertex3f(5.05,0,1); glVertex3f(5.05,0.5, 1); glColor3f(1,1,1); //right near goal post left face glVertex3f(5,0.5,1); glVertex3f(5,0,1); glVertex3f(5.05,0,1); glVertex3f(5.05,0.5, 1); glColor3f(1,1,1); //right near goal post right face glVertex3f(5.05,0.5,0.95); glVertex3f(5.05,0,0.95); glVertex3f(5,0,0.95); glVertex3f(5,0.5, 0.95); glColor3f(1,1,1); //right crossbar front face glVertex3f(5,0.55,-1); glVertex3f(5,0.55,1); glVertex3f(5,0.5,1); glVertex3f(5,0.5,-1); glColor3f(1,1,1); //right crossbar back face glVertex3f(5.05,0.55,-1); glVertex3f(5.05,0.55,1); glVertex3f(5.05,0.5,1); glVertex3f(5.05,0.5,-1); glColor3f(1,1,1); //right crossbar bottom face glVertex3f(5.05,0.5,-1); glVertex3f(5.05,0.5,1); glVertex3f(5,0.5,1); glVertex3f(5,0.5,-1); glColor3f(1,1,1); //right crossbar top face glVertex3f(5.05,0.55,-1); glVertex3f(5.05,0.55,1); glVertex3f(5,0.55,1); glVertex3f(5,0.55,-1); glColor3f(1,1,1); //left far goal post front face glVertex3f(-5,0.5,-0.95); glVertex3f(-5,0,-0.95); glVertex3f(-5,0,-1); glVertex3f(-5, 0.5, -1); glColor3f(1,1,1); //right far goal post back face glVertex3f(-5.05,0.5,-0.95); glVertex3f(-5.05,0,-0.95); glVertex3f(-5.05,0,-1); glVertex3f(-5.05, 0.5, -1); glColor3f(1,1,1); //right far goal post left face glVertex3f(-5,0.5,-1); glVertex3f(-5,0,-1); glVertex3f(-5.05,0,-1); glVertex3f(-5.05, 0.5, -1); glColor3f(1,1,1); //right far goal post right face glVertex3f(-5.05,0.5,-0.95); glVertex3f(-5.05,0,-0.95); glVertex3f(-5,0,-0.95); glVertex3f(-5, 0.5, -0.95); glColor3f(1,1,1); //left near goal post front face glVertex3f(-5,0.5,0.95); glVertex3f(-5,0,0.95); glVertex3f(-5,0,1); glVertex3f(-5,0.5, 1); glColor3f(1,1,1); //right near goal post back face glVertex3f(-5.05,0.5,0.95); glVertex3f(-5.05,0,0.95); glVertex3f(-5.05,0,1); glVertex3f(-5.05,0.5, 1); glColor3f(1,1,1); //right near goal post left face glVertex3f(-5,0.5,1); glVertex3f(-5,0,1); glVertex3f(-5.05,0,1); glVertex3f(-5.05,0.5, 1); glColor3f(1,1,1); //right near goal post right face glVertex3f(-5.05,0.5,0.95); glVertex3f(-5.05,0,0.95); glVertex3f(-5,0,0.95); glVertex3f(-5,0.5, 0.95); glColor3f(1,1,1); //left crossbar front face glVertex3f(-5,0.55,-1); glVertex3f(-5,0.55,1); glVertex3f(-5,0.5,1); glVertex3f(-5,0.5,-1); glColor3f(1,1,1); //right crossbar back face glVertex3f(-5.05,0.55,-1); glVertex3f(-5.05,0.55,1); glVertex3f(-5.05,0.5,1); glVertex3f(-5.05,0.5,-1); glColor3f(1,1,1); //right crossbar bottom face glVertex3f(-5.05,0.5,-1); glVertex3f(-5.05,0.5,1); glVertex3f(-5,0.5,1); glVertex3f(-5,0.5,-1); glColor3f(1,1,1); //right crossbar top face glVertex3f(-5.05,0.55,-1); glVertex3f(-5.05,0.55,1); glVertex3f(-5,0.55,1); glVertex3f(-5,0.55,-1); glEnd(); // glPopMatrix(); // glPushMatrix(); // glTranslatef(0,0,0); // glutSolidSphere(0.10005,500,30); // glPopMatrix(); }

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  • MonoDevelop: Addin generation issues

    - by calmcajun
    I am having problems creating the root.mrep file for a updated MonoDevelop Addin. The Addin was originally built for MonoDevelop 2.2. I am able to build the updated project but when I use mdrun.exe setup rep-build to generate the .mrep files(main and root) it only generates the main.mrep file and not the root.mrep file. Is there a new way of building the addin that I am missing? I used both setup pack and then setup rep-build. I have listed a snippet of the addin.xml file below: <Addin id = "Addin" namespace = "MonoDevelop" name = "Monobjc development" author = "Rob L" copyright = "" description = "Addin" category = "Mac Development" version = "1.0"> <Runtime> <Import assembly="MonoDevelop.Sample.dll" /> <Import assembly="MonoDevelop.MacDev.dll" /> <Import assembly="Sample.Tools.dll" /> </Runtime> <Dependencies> <Addin id="Core" version="2.4" /> <Addin id="Core.Gui" version="2.4" /> <Addin id="Projects" version="2.4" /> <Addin id="Projects.Gui" version="2.4" /> <Addin id="Ide" version="2.4" /> </Dependencies> <MoreStuffHere /> </Addin>

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