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• Is duck typing a subset of polymorphism

  - by Raynos

  From Polymorphism on WIkipedia In computer science, polymorphism is a programming language feature that allows values of different data types to be handled using a uniform interface. From duck typing on Wikipedia In computer programming with object-oriented programming languages, duck typing is a style of dynamic typing in which an object's current set of methods and properties determines the valid semantics, rather than its inheritance from a particular class or implementation of a specific interface. My interpretation is that based on duck typing, the objects methods/properties determine the valid semantics. Meaning that the objects current shape determines the interface it upholds. From polymorphism you can say a function is polymorphic if it accepts multiple different data types as long as they uphold an interface. So if a function can duck type, it can accept multiple different data types and operate on them as long as those data types have the correct methods/properties and thus uphold the interface. (Usage of the term interface is meant not as a code construct but more as a descriptive, documenting construct) What is the correct relationship between ducktyping and polymorphism ? If a language can duck type, does it mean it can do polymorphism ?

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• Elevating Customer Experience through Enterprise Social Networking

  - by john.brunswick

  I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

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• Documentation in Oracle Retail Analytics, Release 13.3

  - by Oracle Retail Documentation Team

  The 13.3 Release of Oracle Retail Analytics is now available on the Oracle Software Delivery Cloud and from My Oracle Support. The Oracle Retail Analytics 13.3 release introduced significant new functionality with its new Customer Analytics module. The Customer Analytics module enables you to perform retail analysis of customers and customer segments. Market basket analysis (part of the Customer Analytics module) provides insight into which products have strong affinity with one another. Customer behavior information is obtained from mining sales transaction history, and it is correlated with customer segment attributes to inform promotion strategies. The ability to understand market basket affinities allows marketers to calculate, monitor, and build promotion strategies based on critical metrics such as customer profitability. Highlighted End User Documentation Updates With the addition of Oracle Retail Customer Analytics, the documentation set addresses both modules under the single umbrella name of Oracle Retail Analytics. Note, however, that the modules, Oracle Retail Merchandising Analytics and Oracle Retail Customer Analytics, are licensed separately. To accommodate new functionality, the Retail Analytics suite of documentation has been updated in the following areas, among others: The User Guide has been updated with an overview of Customer Analytics. It also contains a list of metrics associated with Customer Analytics. The Operations Guide provides details on Market Basket Analysis as well as an updated list of APIs. The program reference list now also details the module (Merchandising Analytics or Customer Analytics) to which each program applies. The Data Model was updated to include new information related to Customer Analytics, and a new section, Market Basket Analysis Module, was added to the document with its own entity relationship diagrams and data definitions. List of Documents The following documents are included in Oracle Retail Analytics 13.3: Oracle Retail Analytics Release Notes Oracle Retail Analytics Installation Guide Oracle Retail Analytics User Guide Oracle Retail Analytics Implementation Guide Oracle Retail Analytics Operations Guide Oracle Retail Analytics Data Model

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• CodePlex Daily Summary for Tuesday, September 18, 2012

  CodePlex Daily Summary for Tuesday, September 18, 2012Popular ReleasesfastJSON: v2.0.5: 2.0.5 - fixed number parsing for invariant format - added a test for German locale number testing (,. problems)????????API for .Net SDK: SDK for .Net ??? Release 4: 2012?9?17??? ?????，???????????????。 ?????Release 3??????，???????，???，??? ??????????????????SDK，????????。 ??，??????? That's all.VidCoder: 1.4.0 Beta: First Beta release! Catches up to HandBrake nightlies with SVN 4937. Added PGS (Blu-ray) subtitle support. Additional framerates available: 30, 50, 59.94, 60 Additional sample rates available: 8, 11.025, 12 and 16 kHz Additional higher bitrates available for audio. Same as Source Constant Framerate available. Added Apple TV 3 preset. Added new Bob deinterlacing option. Introduced process isolation for encodes. Now if HandBrake crashes, VidCoder will keep running and continue pro...DNN Metro7 style Skin package: Metro7 style Skin for DotNetNuke 06.02.01: Stabilization release fixed this issues: Links not worked on FF, Chrome and Safari Modified packaging with own manifest file for install and source package. Moved the user Image on the Login to the left side. Moved h2 font-size to 24px. Note : This release Comes w/o source package about we still work an a solution. Who Needs the Visual Studio source files please go to source and download it from there. Known 16 CSS issues that related to the skin.css. All others are DNN default o...Visual Studio Icon Patcher: Version 1.5.1: This fixes a bug in the 1.5 release where it would crash when no language packs were installed for VS2010.sheetengine - Isometric HTML5 JavaScript Display Engine: sheetengine v1.1.0: This release of sheetengine introduces major drawing optimizations. A background canvas is created with the full drawn scenery onto which only the changed parts are redrawn. For example a moving object will cause only its bounding box to be redrawn instead of the full scene. This background canvas is copied to the main canvas in each iteration. For this reason the size of the bounding box of every object needs to be defined and also the width and height of the background canvas. The example...VFPX: Desktop Alerts 1.0.2: This update for the Desktop Alerts contains changes to behavior for setting custom sounds for alerts. I have removed ALERTWAV.TXT from the project, and also removed DA_DEFAULTSOUND from the VFPALERT.H file. The AlertManager class and Alert class both have a "default" cSound of ADDBS(JUSTPATH(_VFP.ServerName))+"alert.wav" --- so, as long as you distribute a sound file with the file name "alert.wav" along with the EXE, that file will be used. You can set your own sound file globally by setti...MCEBuddy 2.x: MCEBuddy 2.2.15: Changelog for 2.2.15 (32bit and 64bit) 1. Added support for %originalfilepath% to get the source file full path. Used for custom commands only. 2. Added support for better parsing of Media Portal XML files to extract ShowName and Episode Name and download additional details from TVDB (like Season No, Episode No etc). 3. Added support for TVDB seriesID in metadata 4. Added support for eMail non blocking UI testCrashReporter.NET : Exception reporting library for C# and VB.NET: CrashReporter.NET 1.2: *Added html mail format which shows hierarchical exception report for better understanding.PDF Viewer Web part: PDF Viewer Web Part: PDF Viewer Web PartMicrosoft Ajax Minifier: Microsoft Ajax Minifier 4.67: Fix issue #18629 - incorrectly handling null characters in string literals and not throwing an error when outside string literals. update for Issue #18600 - forgot to make the ///#DEBUG= directive also set a known-global for the given debug namespace. removed the kill-switch for disregarding preprocessor define-comments (///#IF and the like) and created a separate CodeSettings.IgnorePreprocessorDefines property for those who really need to turn that off. Some people had been setting -kil...MPC-BE: Media Player Classic BE 1.0.1.0 build 1122: MPC-BE is a free and open source audio and video player for Windows. MPC-BE is based on the original "Media Player Classic" project (Gabest) and "Media Player Classic Home Cinema" project (Casimir666), contains additional features and bug fixes. Supported Operating Systems: Windows XP SP2, Vista, 7 32bit/64bit System Requirements: An SSE capable CPU The latest DirectX 9.0c runtime (June 2010). Install it regardless of the operating system, they all need it. Web installer: http://www.micro...Preactor Object Model: Visual Studio Template .NET 3.5: Visual Studio Template with all the necessary files to get started with POM. You will still need to Get the Preactor.ObjectModel and Preactor.ObjectModleExtensions libraries from Nuget though. You will also need to sign with assembly with a strong name key.Lakana - WPF Framework: Lakana V2: Lakana V2 contains : - Lakana WPF Forms (with sample project) - Lakana WPF Navigation (with sample project)myCollections: Version 2.3.0.0: New in this version : Added TheGamesDB.net API for games and nds Added Fast search options Added order by Artist/Album for music Fixed several provider Performance improvement New Splash Screen BugFixingMicrosoft SQL Server Product Samples: Database: OData QueryFeed workflow activity: The OData QueryFeed sample activity shows how to create a workflow activity that consumes an OData resource, and renders entity properties in a Microsoft Excel 2010 worksheet or Microsoft Word 2010 document. Using the sample QueryFeed activity, you can consume any OData resource. The sample activity uses LINQ to project OData metadata into activity designer expression items. By setting activity expressions, a fully qualified OData query string is constructed consisting of Resource, Filter, Or...F# 3.0 Sample Pack: FSharp 3.0 Sample Pack for Visual Studio 2012 RTM: F# 3.0 Sample Pack for Visual Studio 2012 RTMANPR MX: ANPR_MX Release 1: ANPR MX Release 1 Features: Correctly detects plate area for the average North American plate. (It won't work for the "European" plate size.) Provides potential values for the recognized plate. Allows images 800x600 and below (.jpg / .png). The example requires the VC 10 runtime & .NET 4 Framework to be already installed. The Source code project was made on Visual Studio 2010.Cocktail: Cocktail v1.0.1: PrerequisitesVisual Studio 2010 with SP1 (any edition but Express) Optional: Silverlight 4 or 5 Note: Install Silverlight 4 Tools and then the Silverlight 4 Toolkit. Likewise for Silverlight 5 Tools and the Silverlight 5 Toolkit DevForce Express 6.1.8.1 Included in the Cocktail download, DevForce Express requires registration) Important: Install DevForce after all other components. Download contentsDebug and release assemblies API documentation Source code License.txt Re...weber: weber v0.1: first release, creates a basic browser shell and allows user to navigate to web sites.New Projects.NET Code Editor & Compiler Component: .Net compiler component with integrated advanced text box, VisualStudio like highlightning, ability to intercept and show StandardOutput strings.NET Plugin Manager: Provides agnostic functionality for tiered plugin loading, unloading, and plugin collection management.Amazon Control Panel v2: Amazon Control Panel is a application that lets you control you Amazon Seller Central account using the Amazon MWS (Merchant Web Service) API.AutoSPSourceBuilder: AutoSPSourceBuilder: a utility for automatically building a SharePoint 2010 or 2013 install source including service packs, language packs & cumulative updates.CAOS: RBAC acess controllChat Forum: An Internet  forum,  or message  board,  is  an online discussion  site conversations  in  the  form  of  posted  messages.CRM 2011 - Many-To-Many Relationship Entity View: This Silverlight Web Resource for CRM 2011 will allow user to see N:N relationship entity data from single place.dardasim: dardasim gil and lior Tel Cabir DolphinsDBAManage: ???????ERP??，????！DimDate Generator: A SSIS project for generation a data dimansion table and data.DNL: eine grße .net bibliothek für entwicklerDouban FM for Metro: A music radio client for http://douban.fm running on Windows 8 / WinRTExtended WPF Control: Extended WPF Control for research and learning.FizzBuzzDaveC: Implements the classic FizzBuzz programmine exercise.HamStart: Nothing for now...Infopath XSN Modifier: A tool for editing the dataconnections of Infopath.KH Picture Resizer: Picture Resizer ermöglicht es Bilder per Drag and Dop zu verkleinern. Das Program wurde in C# geschrieben und nutzt Windows Forms.Korean String Extension for .NET: ?? ??? ??? ????? ???? string??? ??? ????? Extension library for "string" class that enhances "Hangul Jamo system" features Lucky Loot - Tattoo Shop Management Application: Lucky Loot - Tattoo Shop Management Application Por: Eric Gabriel Rodrigues Castoldi Objetivo: Trabalho de Conclusão de Curso de Sistemas de InformaçãoMagnOS - C# Cosmos Operating System: MagnOS is an Open Source operating system, made to learn how to make operating systems with Cosmos.Móa mày: Project m?iOData Samples: A collection of samples demonstrating solutions and functionality in WCF Data Services, ODataLib and EdmLib.Online Image Editor: Online Photo CanvasOptimuss Administración: La mejor aplicación de Gestión y Control EscolarOptimuss Obelix: La mejor aplicación de Gestión y Control EscolarPersonal Website: My personal websitePlanisoft: Proyecto de Planilla para clinica los fresnosPROYECTODT: ..................................................................................................................PtLibrary: PtLibrary stands for Peter Thönell's Delphi library. PtSettings and PtSettingsGUI make the management and use of settings extremely easy and powerful.RTS WebServer: A small lightweight, modern and fast webserver (template). with in the feature the newest technologies like SPDY and websocketsStandards: Standards is an Intranet application (using Windows authentication) designed to document and manage company standards. It is written in C#/MVC 4.Truttle OS: This is an OS I made with CosmosWfp System: zdgdsfgdsfgzpo: projekt na zaliczenie zpo???: ???

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• Welcome Relief

  - by michael.seback

  Government organizations are experiencing unprecedented demand for social services. The current economy continues to put immense stress on social service organizations. Increased need for food assistance, employment security, housing aid and other critical services is keeping agencies busier than ever. ... The Kansas Department of Labor (KDOL) uses Oracle's social services solution in its employment security program. KDOL has used Siebel Customer Relationship Management (CRM) for nearly a decade, and recently purchased Oracle Policy Automation to improve its services even further. KDOL implemented Siebel CRM in 2002, and has expanded its use of it over the years. The agency started with Siebel CRM in the call center and later moved it into case management. Siebel CRM has been a strong foundation for KDOL in the face of rising demand for unemployment benefits, numerous labor-related law changes, and an evolving IT environment. ... The result has been better service for constituents. "It's really enabled our staff to be more effective in serving clients," said Hubka. That's a trend the department plans to continue. "We're 100 percent down the path of Siebel, in terms of what we're doing in the future," Hubka added. "Their vision is very much in line with what we're planning on doing ourselves." ... Community Services is the leading agency responsible for the safety and well-being of children and young people within Australia's New South Wales (NSW) Government. Already a longtime Oracle Case Management user, Community Services recently implemented Oracle Policy Automation to ensure accurate, consistent decisions in the management of child safety. "Oracle Policy Automation has helped to provide a vehicle for the consistent application of the Government's 'Keep Them Safe' child protection action plan," said Kerry Holling, CIO for Community Services. "We believe this approach is a world-first in the structured decisionmaking space for child protection and we believe our department is setting an example that other child protection agencies will replicate." ... Read the full case study here.

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• Essential roles for web application team

  - by jromero

  Some friends of mine came up with an idea for a web application which we (so far) think could be great. I made the analysis and all the early stages of the development process and I'm about to start the coding. I'm talking about something that is barely a mid-level project, so I consider one developer (myself) should be enough. The thing is that we are trying to assign roles to each one of us so we can be focused on our duties and have clear our responsibilities within the team. We are a crew of four people, three of us (my friends) are business people who would do the marketing, customer relationship, management and accounting stuff and I'm basically the developer. I have in mind to get them involved into the development process by giving them documentation to write and use them as testers, all of that besides the management duties they have. Perhaps someone out there have been in the same situation, so I would appreciate if the experience is shared so we can effectively give ourselves positions in the project based on what I explained above. Which are the essential roles or the optimal team layout so the idea can be developed successfully? The question is not strictly about programming, but it's related to build a software entrepreneurship beyond the code, that is something that I'm sure plenty of us are looking. Any help is really appreciated! Regards.

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• Inheritance versus Composition in a business application

  - by ProfK

  I have a training management and tracking system, with a high level structure as follows: We have a Role1, e.g. Manager, Shift-boss, miner, etc. and a Candidate, training for that Role. The role has a list of courses and their subjects the candidate needs to complete to qualify for the role. Candidate has a TrainingHistory attribute, containing the courses and subjects they have completed, their results, and the date completed. Now I see it as a TrainingHistoryCourse is-a Course, extended to add DateCompleted etc. but something is nagging at me to rather use something like a TrainingHistoryRecord that has-a Course. How can I further analyse this to determine which pattern to use? Then, a Role has a list of RoleTask definitions that the Candidate must be observed practising, and a Candidate has a history of RoleTaskObservation objects recording their performance at these tasks. This is very similar to the course/subject requirement and history pattern for the candidate, except for one less hierarchical level, but, a RoleTaskObservation clearly does not have an is-a relationship with RoleTask, unless I block my nose and rather use ObservedRoleTask. I would prefer to use the same pattern for both subject/course and task/observation structures, but I think that would force me to adopt a composition pattern for TrainingHistoryCourse. What is the wisdom here? Always inherit where possible and validated by a solid is-a association, or always favour composition wherever possible? 1 Client specified this to be called JobTitle, but he isn't writing the app, and a JobTitle is only one attribute of a Role. Authorization roles are handled by the DevExpress framework and its customization hooks, so there would be very little little confusion between a business Role in my domain objects and an authorization role in lower level, framework code.

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• BPM 11g and Human Workflow Shadow Rows by Adam Desjardin

  - by JuergenKress

  During the OFM Forum last week, there were a few discussions around the relationship between the Human Workflow (WF_TASK*) tables in the SOA_INFRA schema and BPMN processes.  It is important to know how these are related because it can have a performance impact.  We have seen this performance issue several times when BPMN processes are used to model high volume system integrations without knowing all of the implications of using BPMN in this pattern. Most people assume that BPMN instances and their related data are stored in the CUBE_*, DLV_*, and AUDIT_* tables in the same way that BPEL instances are stored, with additional data in the BPM_* tables as well.  The group of tables that is not usually considered though is the WF* tables that are used for Human Workflow.  The WFTASK table is used by all BPMN processes in order to support features such as process level comments and attachments, whether those features are currently used in the process or not. For a standard human task that is created from a BPMN process, the following data is stored in the WFTASK table: One row per human task that is created The COMPONENTTYPE = "Workflow" TASKDEFINITIONID = Human Task ID (partition/CompositeName!Version/TaskName) ACCESSKEY = NULL Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki

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• The power of explicit social networks

  - by me

  Last week I had the pleasure to write a guest post on the Oracle WebCenter blog  with the topic The Power of Social Recommendations where I described Implicit and Explicit Social Recommendations models and how they relate to a Social Engagement Strategy. Now let's look at a real live example. Apple has implemented an explicit Social Network model with So what ? Users do this already on Facebook and Twitter!  (see ZDNet blog post : Ping: Apple should leave social to Facebook, Twitter) BUT there are some major  advantages: "100 % control over the explicit Social Network ->  direct customer relationship without a social intermediary like Facebook or Twitter Total  access to the Social Graph ->  own the Social Graph data from their users and no need to "buy" it from external social network providers Integrated into the core business model ->  harvest all Social Graph data  to provide  highly personalized and trusted recommendations Isn't this the dream of any company which thinks about their social media strategy?  and guess what - Oracle Social Network is all about this - building explicit Social Networks with seamless integration into  your core business processes and applications follow me on twitter:  http://twitter.com/peterreiser Enterprise2.0, enterprise2.0, social networks, social media, apple

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• links for 2010-05-24

  - by Bob Rhubart

  Andrejus Baranovskis: Oracle OpenWorld 2010 - Developing Large Oracle ADF 11g Applications Oracle ACE Director Andrejus Baranovskis shares a preview of the presentation he will give at Oracle OpenWorld 2010. (tags: oracle otn oracleace oow10) Andy Mulholland: Complicated or complex architecture or solutions "Enterprise architecture, and EAI middleware, is not likely to be the answer to this, instead we should be looking at provisioning through using the granularity of ‘services’ as opposed to the monolithic approach of applications. Actually it’s not one or the other, it’s both used together. The goal is to introduce an abstraction layer between the core processes represented by applications connected together through closed coupled middleware in defined relationship, and the loose coupled environment of services with the flexibility of orchestrations. At least in part the ability of drag and drop tools to produce orchestrations ‘on-demand’ starts the change towards user-driven views on ‘outcomes’ that suit them rather than the computer’s database." Andy Mulholland (tags: enterprisearchitecture architect businessalignment government) @chrismuir: One size doesn't fit all: ADF and WLS JNDI configuration errors Oracle ACE Director Chris Muir shares "Another blog under the theme 'let's document it so we don't get caught out again', which can also be tagged as 'let's document it so others don't get caught out too.'" (tags: oracle otn oracleace adf wls jndi architect)

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• “Big Data” Is A Small Concept Unless You Can Apply It To The Customer Experience

  - by Michael Hylton

  There’s been a lot of recent talk in the industry about “big data”.  Much can be said about the importance of big data and the results from it, but you need to always consider the customer experience when analyzing and applying customer data. Personalization and merchandising drive the user experience.  Big data should enable you to gain valuable insight into each of your customers and apply that insight at the moment they are on your Web site, talking to one of your call center agents, or any other touchpoint.  While past customer experience is important, you need to combine that with what your customer is doing on your Web site now as well what they are doing and saying on social networking sites.  It’s key to have a 360 degree view of your customer across all of your touchpoints in order to provide that relevant and consistent experience that they come to expect when interacting with your brand. Big data can enable you to effectively market, merchandize, and recommend the right products to the right customers and the right time.  By taking customer data and applying it to product recommendations, you have an opportunity to gain a greater share of wallet through the cross-selling and up-selling of additional products and services.  You can also build sustaining loyalty programs to continue to engage with your customers throughout their long-term relationship with your brand.

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• “Big Data” Is A Small Concept Unless You Can Apply It To The Customer Experience

  - by Michael Hylton

  There’s been a lot of recent talk in the industry about “big data”.  Much can be said about the importance of big data and the results from it, but you need to always consider the customer experience when analyzing and applying customer data. Personalization and merchandising drive the user experience.  Big data should enable you to gain valuable insight into each of your customers and apply that insight at the moment they are on your Web site, talking to one of your call center agents, or any other touchpoint.  While past customer experience is important, you need to combine that with what your customer is doing on your Web site now as well what they are doing and saying on social networking sites.  It’s key to have a 360 degree view of your customer across all of your touchpoints in order to provide that relevant and consistent experience that they come to expect when interacting with your brand. Big data can enable you to effectively market, merchandize, and recommend the right products to the right customers and the right time.  By taking customer data and applying it to product recommendations, you have an opportunity to gain a greater share of wallet through the cross-selling and up-selling of additional products and services.  You can also build sustaining loyalty programs to continue to engage with your customers throughout their long-term relationship with your brand.

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• The Future of Life Assurance Conference Recap

  - by [email protected]

  I recently wrote about the Life Insurance Conference held in Washington, DC last month. This week I was both an attendee and guest speaker the 13th Annual Future of Life Assurance Conference held at The Guoman Tower in London, UK. It's amazing that these two conferences were held on opposition sides of the Atlantic Ocean and addressed many of the same session topics and themes. Insurance is certainly a global industry! This year's conference was attended by many of the leading carriers and CEOs in the UK and across Europe.The sessions included a strong lineup of keynote speakers and panel discussions from carriers such as Legal & General, Skandia, Aviva, Standard Life, Friends Provident, LV=, Zurich UK, Barclays and Scottish Life. Sessions topics addressed a variety of business and regulatory issues including: Ensuring a profitable future Key priorities in regulation The future of advice The impact of the RDR on distribution Bancassurance Gaining control of the customer relationship Revitalizing product offerings In addition, Oracle speakers (Glenn Lottering and myself) led specific sessions on gearing up for Solvency II and speeding product development through adaptive rules-based systems. The main themes that played throughout many of the sessions included: change is here, focusing on customers, the current economic crisis has been challenging and the industry needs to get back to the basics and simplify - simplify - simplify. Additionally, it is clear that the UK Life & Pension markets will be going through some major changes as new RDR regulation related to advisor fees and commission and automatic enrollment are rolled out in 2012 Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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• Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences

  - by Charles Knapp

  Eighty nine percent of consumers quit a brand after one bad experience. With the high cost of acquiring new customers, what can brand leaders do? At the Loyalty World Conference this week in London, global business leaders such as the co-founder of Ben & Jerry’s shared the latest in how to retain customers and boost advocacy. Melissa Boxer and Sundar Swaminathan of Oracle shared that by taking an outside-in approach, you can deliver a differentiated, loyalty-building experience throughout the customer lifecycle, from researching and selecting through to using and recommending. To transform customer experiences, you need to integrate your brand’s social, marketing, and loyalty functions from the commonplace silos. Three key strategies: Know more and understand, unifying and capturing insights across touch points to better understand who to serve, how to serve, and when to serve.  Connect and engage across social and traditional channels, empowering a relationship ecosystem between social communities, customers, and employees. Make the personalized experience easy and rewarding. Visit us on twitter.com/oraclecrm to learn more useful highlights from the #lwconf conference.

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• Extreme Optimization – Curves (Function Mapping) Part 1

  - by JoshReuben

  Overview ·        a curve is a functional map relationship between two factors (i.e. a function - However, the word function is a reserved word). ·        You can use the EO API to create common types of functions, find zeroes and calculate derivatives - currently supports constants, lines, quadratic curves, polynomials and Chebyshev approximations. ·        A function basis is a set of functions that can be combined to form a particular class of functions.   The Curve class ·        the abstract base class from which all other curve classes are derived – it provides the following methods: ·        ValueAt(Double) - evaluates the curve at a specific point. ·        SlopeAt(Double) - evaluates the derivative ·        Integral(Double, Double) - evaluates the definite integral over a specified interval. ·        TangentAt(Double) - returns a Line curve that is the tangent to the curve at a specific point. ·        FindRoots() - attempts to find all the roots or zeroes of the curve. ·        A particular type of curve is defined by a Parameters property, of type ParameterCollection   The GeneralCurve class ·        defines a curve whose value and, optionally, derivative and integrals, are calculated using arbitrary methods. A general curve has no parameters. ·        Constructor params:  RealFunction delegates – 1 for the function, and optionally another 2 for the derivative and integral ·        If no derivative  or integral function is supplied, they are calculated via the NumericalDifferentiation  and AdaptiveIntegrator classes in the Extreme.Mathematics.Calculus namespace. // the function is 1/(1+x^2) private double f(double x) {     return 1 / (1 + x*x); }   // Its derivative is -2x/(1+x^2)^2 private double df(double x) {     double y = 1 + x*x;     return -2*x* / (y*y); }   // The integral of f is Arctan(x), which is available from the Math class. var c1 = new GeneralCurve (new RealFunction(f), new RealFunction(df), new RealFunction(System.Math.Atan)); // Find the tangent to this curve at x=1 (the Line class is derived from Curve) Line l1 = c1.TangentAt(1);

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• How to become a professional web developer from a C/C++ programmer?

  - by user1050165

  I am new here. This is my first post on stackoverflow. I am currently a high school student and know how to use Pascal and C/C++ to take part in competitions such as the Informatics in Olympiad. I have learnt data structure and many algorithms to solve various kinds of problems. Now, I want to move on to become a web developer. However, I know web development is quite different from competitive programming. To make a web application, I have to master HTML, Database, Backend programming etc. But these are all look like separate pieces of information. I don't know where to start and what order should I follow. Anybody who can give a comprehensive list of learning points? I know there are HTML, Ruby on Rails, CSS and Javascript. What else? More importantly, can someone give a brief outline of their relationship? I hope I can get help from you asap. Thanks!

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• Output = MAXDOP 1

  - by Dave Ballantyne

  It is widely know that data modifications on table variables do not support parallelism, Peter Larsson has a good example of that here .  Whilst tracking down a performance issue,  I saw that using the OUTPUT clause also causes parallelism to not be used. By way of example,  first lets create two tables with a simple parent and child (one to one) relationship, and then populate them with 100,000 rows. Drop table ParentDrop table Childgocreate table Parent(id integer identity Primary Key,data1 char(255))Create Table Child(id integer Primary Key)goinsert into Parent(data1)Select top 1000000 NULL from sys.columns a cross join sys.columns b insert into ChildSelect id from Parentgo If we then execute update Parent set data1 =''from Parentjoin Child on Parent.Id = Child.Id where Parent.Id %100 =1 and Child.id %100 =1 We should see an execution plan using parallelism such as   However,  if the OUTPUT clause is now used update Parent set data1 =''output inserted.idfrom Parentjoin Child on Parent.Id = Child.Id where Parent.Id %100 =1 and Child.id %100 =1   The execution plan shows that Parallelism was not used Make of that what you will, but i thought that this was a pretty unexpected outcome. Update : Laurence Hoff has mailed me to note that when the OUTPUT results are captured to a temporary table using the INTO clause,  then parallelism is used.  Naturally if you use a table variable then there is still no parallelism  

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• Help with complex MVVM (multiple views)

  - by jsjslim

  I need help creating view models for the following scenario: Deep, hierarchical data Multiple views for the same set of data Each view is a single, dynamically-changing view, based on the active selection Depending on the value of a property, display different types of tabs in a tab control My questions: Should I create a view-model representation for each view (VM1, VM2, etc)? 1. Yes: a. Should I model the entire hierarchical relationship? (ie, SubVM1, HouseVM1, RoomVM1) b. How do I keep all hierarchies in sync? (e.g, adding/removing nodes) 2. No: a. Do I use a huge, single view model that caters for all views? Here's an example of a single view Figure 1: Multiple views updated based on active room. Notice Tab control Figure 2: Different active room. Multiple views updated. Tab control items changed based on object's property. Figure 3: Different selection type. Entire view changes

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• Managing Social Relationships for the Enterprise – Part 1

  - by kellsey.ruppel

  By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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• Advantages of Singleton Class over Static Class?

  Point 1)Singleton We can get the object of singleton and then pass to other methods.Static Class We can not pass static class to other methods as we pass objectsPoint 2) Singleton In future, it is easy to change the logic of of creating objects to some pooling mechanism. Static Class Very difficult to implement some pooling logic in case of static class. We would need to make that class as non-static and then make all the methods non-static methods, So entire your code needs to be changed.Point3:) Singleton Can Singletone class be inherited to subclass? Singleton class does not say any restriction of Inheritence. So we should be able to do this as long as subclass is also inheritence.There's nothing fundamentally wrong with subclassing a class that is intended to be a singleton. There are many reasons you might want to do it. and there are many ways to accomplish it. It depends on language you use.Static Class We can not inherit Static class to another Static class in C#. Think about it this way: you access static members via type name, like this: MyStaticType.MyStaticMember(); Were you to inherit from that class, you would have to access it via the new type name: MyNewType.MyStaticMember(); Thus, the new item bears no relationships to the original when used in code. There would be no way to take advantage of any inheritance relationship for things like polymorphism. span.fullpost {display:none;}

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• NetBeans Sources as a Platform

  - by Geertjan

  By default, when you create a new NetBeans module, the 'development IDE' is the platform to which you'll be deploying your module. It's a good idea to create your own platform and check that into your own repo, so that everyone working on your project will be able to work with a standardized platform, rather than whatever happens to be beneath the development IDE your using. Something else you can do is use the NetBeans sources as your platform, once you've checked them out. That's something I did the other day when trying to see whether adding 'setActivatedNodes' to NbSheet was sufficient for getting UndoRedo enabled in the Properties Window. So that's a good use case, i.e., you'd like to change the NetBeans Platform somehow, or you're fixing a bug, in other words, in some way you need to change the NetBeans Platform sources and then would like to try out the result of your changes as a client of your changes. In that scenario, here's how to set up and use a NetBeans Platform from the NetBeans sources. Run 'ant build platform' on the root of the NetBeans sources. You'll end up with nbbuild/netbeans containing a subfolder 'platform' and a subfolder 'harness'. There's your NetBeans Platform. Go to Tools | NetBeans Platform and browse to nbbuild/netbeans', registering it as your NetBeans Platform. Create a new NetBeans module, using the new NetBeans Platform as the platform. Now the cool thing is you can open any of the NetBeans modules from the NetBeans Platform modules in the NetBeans sources. When you change the source code of one of these modules and then build that module, the changed JAR will automatically be added to the right place in the nbbuild/netbeans folder. And when you do a 'clean' on a NetBeans Platform module, the related JAR will be removed from nbbuild/netbeans. In other words, in this way, by changing the NetBeans sources, you're directly changing the platform that your custom module will be running on when you deploy it. That's pretty cool and gives you a more connected relationship to your platform, since you're able to change it in the same way as the custom modules you create.

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• Idea of an algorithm to detect a website's navigation structure?

  - by Uwe Keim

  Currently I am in the process of developing an importer of any existing, arbitrary (static) HTML website into the upcoming release of our CMS. While the downloading the files is solved successfully, I'm pulling my hair off when it comes to detect a site structure (pages and subpages) purely from the HTML files, without the user specifying additional hints. Basically I want to get a tree like: + Root page 1 + Child page 1 + Child page 2 + Child child page1 + Child page 3 + Root page 2 + Child page 4 + Root page 3 + ... I.e. I want to be able to detect the menu structure from the links inside the pages. This has not to be 100% accurate, but at least I want to achieve more than just a flat list. I thought of looking at multiple pages to see similar areas and identify these as menu areas and parse the links there, but after all I'm not that satisfied with this idea. My question: Can you imagine any algorithm when it comes to detecting such a structure? Update 1: What I'm looking for is not a web spider, but an algorithm do create a logical tree of the relationship of the pages to be able to create pages and subpages inside my CMS when importing them. Update 2: As of Robert's suggestion I'll solve this by starting at the root page, and then simply parse links as you go and treat every link inside a page simply as a child page. Probably I'll recurse not in a deep-first manner but rather in a breadth-first manner to get a more balanced navigation structure.

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• Get Social At The Oracle Social Summit, November 14–15, 2012, Wynn Las Vegas

  - by Michael Hylton

  More and more power has shifted to the customer with the advent of social media networks—beyond the direct control of the brand. Customers today have so many resources available to them to share their experiences about brands, both positive and negative—it’s astounding and it can be difficult to sift through. Do you know what your customers are saying about your brand? Join top brand marketers, agency executives, and social development leaders for networking and sharing of best practices with industry peers at the Oracle Social Summit, November 14–15, 2012, at the Wynn in Las Vegas, NV. At the Summit you will learn how: Marketing Leaders are bringing key parts of their enterprise together with Social Relationship Management Social Content & Community Managers implement best practices and share tips-of-the-trade for managing a brand's social presence Social Agency & Marketing Developers stay ahead of new social technologies and development best practices Speakers include David Kirkpatrick, founder and CEO of Techonomy Media and author of The Facebook Effect; Reggie Bradford, Oracle Senior Vice President; Matt Dickman, EVP of Social Business Innovation, Weber Shandwick; Matt Thomson, VP of Business Development & Platform, Klout; Lyndsay Iorio, Social Media & Communications Manager, NBC Sports Group; Teresa Caro, VP Social Marketing, Engauge; and many more.  Click here to learn more and register for this exciting social event!

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• Netretail's online retail operation benefits from personal contact

  - by christopher.jones

  Hot on oracle.com is a snapshot of Netretail Holding B.V. profiling their use of PHP and Oracle technology such as Oracle RAC cluster database to become a leading online retailer across Central and Eastern Europe. We've also just refreshed our key PHP Scalability and High Availability whitepaper which talks about connection pooling (DRCP) and Fast Application Notification (FAN). We brought it up to date for 11gR2 and PHP 5.3. It now includes the new 11gR2 V$CPOOL_CONN_INFO view, the new columns for DBA_CPOOL_INFO, information about LOGOFF triggers, and information about the support for Client Result Caching with DRCP. Back to Netretail. Two of their secrets to success are keeping technically up to date, and networking. That is, networking in the business sense. I had the pleasure of meeting Michal Táborský (@whizz), the Chief System Architect, when he was in California for a Velocity conference. Michal took time to visit Oracle HQ and talk with our developers about his then current architecture and future needs. I also met his manager at last year's Oracle OpenWorld conference. Having built up a relationship with us, Netretail now has access to Oracle Development staff. While this will never bypass Oracle Support (which have tools, systems etc that are needed and useful for resolving issues), it makes communication easier for some classes of questions. It helps discussions that will let us improve Oracle products, and make Netretail stronger. I like this. And there's no reason why you can't talk with us too. You know where to email me.

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• Proper Data Structure for Commentable Comments

  - by Wesley

  Been struggling with this on an architectural level. I have an object which can be commented on, let's call it a Post. Every post has a unique ID. Now I want to comment on that Post, and I can use ID as a foreign key, and each PostComment has an ItemID field which correlates to the Post. Since each Post has a unique ID, it is very easy to assign "Top Level" comments. When I comment on a comment however, I feel like I now need a PostCommentComment, which attaches to the ID of the PostComment. Since ID's are assigned sequentially, I can no longer simply use ItemID to differentiate where in the tree the comment is assigned. I.E. both a Post and a Post Comment might have an ID of '5', so my foreign key relationship is invalid. This seems like it could go on infinitely, with PostCommentCommentComment's etc... What's the best way to solve this? Should I have a field in the comment called "IsPostComment" or something of the like to know which collection to attach the ID to? This strikes me as the best solution I've seen so far, but now I feel like I need to make recursive DataBase calls which start to get expensive. Meaning, I get a Post and get all PostComments where ItemID == Post.ID && where IsPostComment == true Then I take that as a collection, gather all the ID's of the PostComments, and do another search where ItemID == PostComment[all].ID && where IsPostComment == false, then repeat infinitely. This means I make a call for every layer, and if I'm calling 100 Posts, I might make 1000 DB calls to get 10 layers of comments each. What is the right way to do this?

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